Quality Assurance Manager - Guest Experience
Quality assurance manager job in Miami, FL
Your Purpose: As the Quality Assurance Manager for Brightline's Guest Experience Team, you are tasked to defining and promoting a quality mindset throughout the operations. Responsible for managing the Quality Assurance functions, you partner with internal stakeholders to affect positive changes in processes and procedures and deliver operational excellence. You define and administrate the Quality Assurance program throughout Brightline's Guest Experience operations. With a focus on operational excellence, guest and team satisfaction, you inspire a culture of accountability and adherence to standards and brand compliance.
If you're a people-person looking for a role where you'll be empowered to own your zone, inspired to learn, and have the confidence to bounce back from setbacks, this is the perfect opportunity!
Preferred Experience- Minimum of 3 years of quality assurance experience in a fast-paced, multi-functional hospitality or service environment.
Your Role:
Program Strategy & Development
Lead design and evolution of Global Quality Assurance Program; affirm business objectives, design & build future programs, establish new business processes, lead technology design & implementation efforts.
Evolve and communicate the structure for the Quality Assurance Program - including goals, roles and expectations.
Review, fine-tune and establish protocols designed to ensure Brightline's guest and team experiences are consistently meeting and exceeding expectations.
Program Execution & Operations
Responsible for the execution of the Quality Assurance Program to include guest satisfaction survey, online reputation management, operational assessments, brand compliance of operational standards, food safety, OSHA and other topics.
Establish and enhance operating procedures for Quality Assurance function including program execution, SOP creation, editing and roll out.
Work with all locations and their team leaders to uphold established standards for guest service; ensure the highest possible degree of teammates compliance with published SOP's.
Data Analysis & Continuous Improvement
Utilize ongoing data and metrics to strategize, execute and continually improve existing processes to meet and exceed goals.
Analyze data with the ability to identify emerging trends among complex data and articulate innovative, clear and proactive approaches to problem solving.
Surface inconsistencies in quality and experience and conduct root cause analysis with corrective and preventative action plans.
Collaboration & Engagement
Collaborate with and create strategic relationships with business leaders.
Facilitate periodic calibration sessions with leadership and other areas of operations to ensure consistency in the evaluation process.
Monitor and review all Brightline communication channels, including our company intranet, bConnected, during work hours to ensure all company and department communications and notifications are promptly reviewed.
Vendor & Technology Management
Partner with and manage external vendors to execute evaluations, inspections, assessments and provide technology solutions; maintain relationships with vendor partners.
Act as an administrator for all platforms and systems used to support Quality Assurance programs, training and standards, with "super user" knowledge and experience.
Lead the relationship with third-party vendors, including but not limited to proposals, scope of work, contract terms, and monitor their performance.
Assist with the configuration and ongoing administration of the quality monitoring software, survey systems, social sentiment, and other applications as identified by leadership team. Lead and/or participate in the RFP process if required.
Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the teammate for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Managerial Responsibility:
This position has no supervisory responsibilities but may provide training and/or work direction to other teammates within the organization in the management and execution of their areas of responsibility.
Experience & Qualifications
Required Education and Experience:
Minimum of 3 years of quality assurance experience in a fast-paced, multi-functional hospitality or service environment.
Proven expertise in hospitality operations, and process optimization. Food and Beverage Operational experience is a plus.
A bachelor's degree is preferred but not required.
Knowledge Skills & Abilities:
Strong background in data analytics, with the ability to interpret complex data sets and drive strategic decisions.
Familiarity with Lean Six Sigma or other quality improvement methodologies, including SOP development, compliance audits, and guest experience evaluations, preferably in designing or implementing QA programs.
Strong organizational skills with the ability to manage multiple projects, and timelines.
Analytical mindset with a proactive approach to identifying root causes and implementing corrective actions.
Deep understanding of customer service standards and how to measure and enhance guest satisfaction.
Excellent verbal and written communication skills and interpersonal skills for engaging with guests, teammates, stakeholders. and building strategic partnerships across departments.
Proficiency in Microsoft Office, including Excel, Word, and PowerPoint, and proficiency in QA Platforms (Rizepoint, Sassie, or similar)
Must be able and willing to work any shift or on weekends and holidays based on operational needs as necessary. Brightline operates on a continuous, set schedule.
Familiarity with OSHA regulations, food safety standards, and brand compliance protocols.
Work Environment: Works in a clean, air-conditioned office space, free of noise, dust, and humidity.
Physical Demands: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Occasional lifting of light items required. No specific vision requirements.
Travel (within stations): 50%
Combine your experience, innovation, and entrepreneurial spirit by joining our growing team in Florida. Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately funded rapid rail service in the country.
Brightline is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Brightline will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Director, Quality Assurance
Quality assurance manager job in Miami, FL
Our partner is looking for a Director of Quality Assurance to join our Operations team and take the lead in ensuring that the company's current and new products meet and exceed quality standards. The ideal candidate will have a working knowledge of quality standards, such as ISO 13485 and FDA regulations (21 CFR Part 820). The Manager of Quality Assurance will focus on establishing quality standards and metrics in support of the new product development pipeline, as well as legacy products.
Core Responsibilities:
QMS: Develop, Implement and continuously improve the Quality Management System (QMS) in accordance with ISO 13485, FDA regulations (21 CFR Part 820), and other applicable standards and regulations. Ensures process improvement activities remain in compliance.
QC plans: Assist in developing sustainable quality control plans with detailed testing standards that can be implemented across all new product development projects, on ongoing productions and enforced by suppliers. Incorporate quality plans + inputs into design stage gates and facilitate understanding of testing and quality variables among designers, engineers, 3rd party inspectors, and suppliers.
QC Checklists: Create, implement, and continuously improve quality control checklists tailored to specific products, processes, and regulatory requirements.
Collaborates with warehouse, including 3PLs, to establish quality procedures for incoming inspection, nonconforming material, preservation of product, material and storage handling, and production/process controls.
CS: Interface with Customer Service to rectify quality complaints & facilitate CAPA processes. Communicate quality issues, progress on CAPA actions, and quality improvements to all relevant stakeholders within the company.
User needs: Work closely with the cross-functional teams to understand user needs rooted in consumer insights and internal design standards so they are reflected in quality control standards.
Testing: Coordinate testing with suppliers and 3rd party labs to ensure product performance meets consumer expectations and internal quality standards.
Equipment: Maintain in-house calibration log up to date with equipment used for in-house design verification activities.
Revising specs: Devise and review specifications for new and legacy products as they relate to quality testing standards, integrate with compliance to ensure testing is performed.
Audits: Prepare for and manage external audits and inspections from regulatory bodies and customers. Responsible for the internal quality audits program. Address findings and implement corrective actions.
CAPA Management: Oversee the Corrective and Preventive Actions (CAPA) process to identify root causes of non-conformances and ensure timely and effective resolution.
Process: Drive quality improvement processes to identify and address high return rates on products and/or underperformance (for example, low star ratings)
Supplier Quality Management: Evaluate and monitor suppliers to ensure they meet the company's quality standards. This includes conducting supplier audits and managing supplier non-conformances.
Team Management: Lead, mentor, and develop the quality team to ensure alignment with company goals, regulatory requirements, and continuous improvement initiatives. Foster a culture of accountability, collaboration, and proactive problem-solving within the team.
Provides subject matter expertise in quality engineering such as: risk management and risk assessments, design verification, equipment qualification, process validation, design transfer, configuration management, and change control.
Training: Develop and implement training programs and ensure employees are kept up to date with current standard operating procedures (SOPs), regulatory requirements, and company policies
Other projects as assigned
What You Will Need
8-10+ years' experience in consumer products (preferred), Quality, Compliance, or related fields.
Has hands-on experience developing, implementing and upgrading a quality management system tailored to the company's business model Must have a full understanding of the relevant regulations and requirements and how best to infuse the company culture of the criticality of implementing policies competently and consistently
Understanding of testing methods and some regulatory compliance (UL/ETL , FDA, ROHS, Prop65, etc.)
Experience crafting quality plans that Include: DFMEA's, Control Plans, Testing procedures, and AQL's
A keen eye for detail and a results-driven approach
Six Sigma Green Belt preferred
Experience working directly with material and component vendors/suppliers and commodities (PCBAs, metals, plastics, cables) is preferred.
Can navigate fluidly from strategic to tactical work, has highly developed multi-tasking and prioritization skills, is results-oriented with a strong self-motivation to move quickly to address opportunities thoroughly, while meeting tight deadlines
Working knowledge of Microsoft Excel, Word, Access, Visio, and documentation control software (preferably Aras PLM), material management software, and statistical application software
Excellent verbal communication skills with ability to speak effectively with clients, vendors, management staff and employees of organization
Excellent project management skills to develop quality objectives, manage overall quality plans, corrective and preventative actions, process improvement, and auditing timelines.
Who You Will Work With
Our partner is an organization that values collaboration and community. As the Senior Manager, Quality Assurance, you will work closely with our Operations, Product Development, Fulfillment, Warehouse, and Customer Experience teams.
Director, Quality Assurance
Quality assurance manager job in Miami, FL
Who We Are
Parenting isn't picture-perfect. It's messy, hilarious, exhausting, and life-changing - sometimes all before noon. That's where we come in.
Founded in 2014 by our CEO Chelsea Hirschhorn, Frida was built to make the raw reality of parenting a little easier to navigate (and a lot less overwhelming). It all started with one legendary snot-sucker - the NoseFrida - and has grown into a 200+ product lineup that supports families through every stage: from fertility and postpartum recovery to baby care and beyond.
We don't shy away from the stuff no one else wants to talk about - nipple pain, diaper blowouts, or the emotional rollercoaster that comes with keeping a tiny human alive. We call it like it is, solve the problems that actually matter, and build products that help parents feel seen, supported, and totally capable.
You can now find Frida products in 50+ countries and thousands of stores across the U.S., from the biggest national retailers to your neighborhood grocery aisle.
Under Hirschhorn's leadership, Frida has become a category leader by challenging taboos, championing honesty, and supporting families at every stage of parenthood and beyond, earning acclaim on TIME's 100 Most Influential Companies, TIME Best Inventions, Fast Company Most Innovative Companies and Fast Company Brands That Matter. But the real win? Knowing we're helping parents everywhere feel a little more human and a little less alone.
How You Will Make an Impact
Frida is looking for a Director of Quality Assurance to join our Operations team and take the lead in ensuring that Frida's current and new products meet and exceed quality standards. The ideal candidate will have a working knowledge of quality standards, such as ISO 13485 and FDA regulations (21 CFR Part 820). The Manager of Quality Assurance will focus on establishing quality standards and metrics in support of the new product development pipeline, as well as legacy products.
Responsibilities to include:
QMS: Develop, Implement and continuously improve the Quality Management System (QMS) in accordance with ISO 13485, FDA regulations (21 CFR Part 820), and other applicable standards and regulations. Ensures process improvement activities remain in compliance.
QC plans: Assist in developing sustainable quality control plans with detailed testing standards that can be implemented across all new product development projects, on ongoing productions and enforced by suppliers. Incorporate quality plans + inputs into design stage gates and facilitate understanding of testing and quality variables among designers, engineers, 3rd party inspectors, and suppliers.
QC Checklists: Create, implement, and continuously improve quality control checklists tailored to specific products, processes, and regulatory requirements.
Collaborates with warehouse, including 3PLs, to establish quality procedures for incoming inspection, nonconforming material, preservation of product, material and storage handling, and production/process controls.
CS: Interface with Customer Service to rectify quality complaints & facilitate CAPA processes. Communicate quality issues, progress on CAPA actions, and quality improvements to all relevant stakeholders within the company.
User needs: Work closely with the cross-functional teams to understand user needs rooted in consumer insights and internal design standards so they are reflected in quality control standards.
Testing: Coordinate testing with suppliers and 3rd party labs to ensure product performance meets consumer expectations and internal quality standards.
Equipment: Maintain in-house calibration log up to date with equipment used for in-house design verification activities.
Revising specs: Devise and review specifications for new and legacy products as they relate to quality testing standards, integrate with compliance to ensure testing is performed.
Audits: Prepare for and manage external audits and inspections from regulatory bodies and customers. Responsible for the internal quality audits program. Address findings and implement corrective actions.
CAPA Management: Oversee the Corrective and Preventive Actions (CAPA) process to identify root causes of non-conformances and ensure timely and effective resolution.
Process: Drive quality improvement processes to identify and address high return rates on products and/or underperformance (for example, low star ratings)
Supplier Quality Management: Evaluate and monitor suppliers to ensure they meet the company's quality standards. This includes conducting supplier audits and managing supplier non-conformances.
Team Management: Lead, mentor, and develop the quality team to ensure alignment with company goals, regulatory requirements, and continuous improvement initiatives. Foster a culture of accountability, collaboration, and proactive problem-solving within the team.
Provides subject matter expertise in quality engineering such as: risk management and risk assessments, design verification, equipment qualification, process validation, design transfer, configuration management, and change control.
Training: Develop and implement training programs and ensure employees are kept up to date with current standard operating procedures (SOPs), regulatory requirements, and company policies
Other projects as assigned
What You Will Need
8-10+ years' experience in consumer products (preferred), Quality, Compliance, or related fields.
Has hands-on experience developing, implementing and upgrading a quality management system tailored to the company's business model Must have a full understanding of the relevant regulations and requirements and how best to infuse the company culture of the criticality of implementing policies competently and consistently
Understanding of testing methods and some regulatory compliance (UL/ETL , FDA, ROHS, Prop65, etc.)
Experience crafting quality plans that Include: DFMEA's, Control Plans, Testing procedures, and AQL's
A keen eye for detail and a results-driven approach
Six Sigma Green Belt preferred
Experience working directly with material and component vendors/suppliers and commodities (PCBAs, metals, plastics, cables) is preferred.
Can navigate fluidly from strategic to tactical work, has highly developed multi-tasking and prioritization skills, is results-oriented with a strong self-motivation to move quickly to address opportunities thoroughly, while meeting tight deadlines
Working knowledge of Microsoft Excel, Word, Access, Visio, and documentation control software (preferably Aras PLM), material management software, and statistical application software
Excellent verbal communication skills with ability to speak effectively with clients, vendors, management staff and employees of organization
Excellent project management skills to develop quality objectives, manage overall quality plans, corrective and preventative actions, process improvement, and auditing timelines.
Who You Will Work With
Frida is an organization that values collaboration and community. As the Senior Manager, Quality Assurance, you will work closely with our Operations, Product Development, Fulfillment, Warehouse, and Customer Experience teams.
Why You Will Love Working at Frida
Robust health benefits including:
Comprehensive medical, vision, and dental plans
Employer paid life insurance
Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability
FSA & HSA
401k matching up to 4% with immediate vesting.
Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater.
Flexible paid pregnancy and parental leave.
Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services.
Dog friendly office - feel free to bring your best buddy with you to work!
Learning & development opportunities for professional and personal growth
Company-wide events & outings. Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children.
Exclusive employee product discounts.
EEO
Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Privacy Policy
By applying for this position, you acknowledge and understand that your information will be used as described in Frida's Job Applicant Privacy Policy:
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Agency and Third-Party Submissions
Please note this is a direct search led by Frida. Applications from agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes.
Fraud Disclaimer
Fridababy LLC will never request personal information (i.e. Social Security number, bank account, or payment of any kind) during the application or recruitment process. Fridababy LLC will only contact you through verified methods, not unofficial platforms such as WhatsApp, Telegram, or personal email accounts. All legitimate communication will come from an official @frida.com or @fridababy.com email address or through our verified recruiting partners.
If you receive any suspicious outreach claiming to represent Fridababy LLC, please report it to ****************** or ***************. Your safety and privacy is our priority.
Auto-ApplyQA Manager- Admissions
Quality assurance manager job in Pompano Beach, FL
Banyan Treatment Centers is hiring a Quality Assurance Manager for our Admissions Department. This full-time, on-site role focuses on continually evaluating and improve processes for a safe and optimal client experience. They are responsible for continuous evaluation and data collection within the Admissions department.
Reporting to: Quality Assurance Director
Schedule: Full-time | Structured eight-hour shifts; flexibility may be required based on departmental needs
Location: Pompano Beach, FL
Key Responsibilities:
Demonstrates professional communication, including proper telephone and office etiquette.
Consistently communicates with clarity, respect, and professionalism in all interactions.
Conducts oneself in a professional and responsible manner at all times.
Maintains knowledge of and adherence to policies and procedures related to attendance and punctuality.
Reports to work as scheduled and fulfills assigned work hours.
Understands and complies with all legal requirements regarding client confidentiality and client rights.
Maintains reliable and acceptable overall attendance.
Maintains knowledge of the Admissions process and proactively seeks further education.
Participate in all staff meetings as directed by QA Director
Perform duties independently, taking a proactive approach to problem situations, seeking supervision on an as needed basis.
Attends in-services and educational training as necessary and as assigned.
Seek out learning experiences and incorporate new knowledge into practice.
Listen to calls and find coaching points and areas of improvement for Admissions agents
Relay important updates, call trends, or urgent issues to supervisors
Maintains flexibility and adaptability to expected and unexpected changes in the work environment.
Maintains census reports daily to ensure census accuracy
Send out a copy of the census report on a weekly and monthly basis
Audit calls to ensure policies and protocols are being followed
Report audit summary results and trends to leadership
Maintain information from the facilities for use by the Admissions Team, updated on a quarterly basis or as change is reported.
Provide software support and troubleshooting for Admissions team members
Performs all other tasks assigned by Director of QA, VP of Admissions, AVP of Admissions, Directors of Admissions
Required Qualifications:
High School Diploma/GED; Associates or bachelor's is preferred but not required.
Minimum of 3 years of Administrative and/or Quality Assurance experience.
Ability to handle confidential information with discretion
Ability to manage a high work volume in a fast-paced work environment.
Familiarity with CRM and EMR systems (e.g., Salesforce and Kipu), preferred.
Familiarity with behavioral healthcare operations or admissions processes, strongly preferred.
Why Join Banyan Treatment Centers?
Join a Mission-Driven, Nationally Recognized Organization: Accredited by the Joint Commission, Banyan has multiple locations and offers Telehealth services nationwide. Our 2023 partnership with TPG's Rise Fund supports our mission of expanding access to high-quality, compassionate care delivered by our 1,600+ team members.
Support Operational Excellence: Help shape and uphold best practices across admissions and care coordination.
Advance Quality Standards: Contribute to high-impact quality assurance initiatives that directly affect client experience.
Enjoy Comprehensive Benefits: Including medical, dental, and vision insurance; life and disability coverage; 401(k) with employer match; paid time off and holidays; wellness incentives; employee assistance and referral programs.
EOE
SAP Quality Management/Manufacturing Manager - Chemicals Industry
Quality assurance manager job in Miami, FL
We Are: Are you ready to step into the heart of digital transformation in one of the world's most critical - and most dynamic - industries? The Chemicals Industry is evolving at lightspeed: demand for sustainability-driven products is on the rise. At the same time, digital platforms, real-time analytics, AI, and SAP-enabled processes are no longer "nice to have" - they are foundational.
As part of Accenture's SAP Chemical's Practice, you'll be delivering major SAP engagements (for example, Business Transformation Strategy & Roadmaps, migrations to SAP S/4HANA, process standardization, cloud-enablement) that help clients win in this new environment and guide major Chemical clients through the journey of business-model reinvention, process excellence and enterprise technology enablement
You Are:
Do you have a passion for storytelling and for originating, selling and delivering SAP-based Supply Chain Transformation projects that make a positive impact in your clients' business? Are you inspired by working with the best companies in their industries? Want a role that provides you with a sense of purpose and satisfaction?
Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Supply Chain solutions and technologies on some of the most innovative projects in the world
You will thrive in our highly collaborative, digitally-driven and innovation-led environment while nurturing your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds.
Ultimately, you are a confident manager who spots and stays ahead of the SAP platform, industry and Supply Chain trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind. You know how to fully utilize the capabilities of various SAP platforms to drive business value, transform end-to-end functions and drive leading practices for your clients in markets all over the globe. The more complex their challenges, the more excited you are about leading the charge to solve them.
The Work:
Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to:
+ Engage with client executives on the business challenges/trends and the potential value of SAP solutions (current & future)
+ Lead customers in defining their SAP journey through the development of business cases & roadmaps including during sales origination, proposal development and client presentations
+ Architect E2E solutions that leverage SAP technologies, custom apps, & add on partner solutions
+ Advise, design and deliver solutions based on the latest industry and technology best practices leveraging a SAP solutions and embedded innovation.
+ Lead small teams - helping them achieve transformational roadmaps - onsite with clients or within Accenture
+ Become a trusted expert and advisor to your clients, team, and Accenture Leadership by staying current on regulations, trends, and innovations across your area of expertise
+ Be a thought leader, build assets and best practices and develop the next level of transformation experts
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
Here's what you need:
+ Minimum of 5 years of SAP functional and technical experience/expertise in Quality Management and/or Manufacturing.
+ Minimum 3 years of experience in SAP projects supporting Chemicals clients. (SAP support / managed services experience will not be considered for this requirement)
+ Minimum 2 end-to-end SAP S/4 implementations, including project planning, estimation and solution architecture for Chemicals clients
+ Experience managing SAP delivery teams, in a Global Delivery Model, including but not limited to the following responsibilities: driving complex workshops and leading design decisions, as well as leading the design and execution of system build, configuration, testing, cutover, and go-live in the SAP Transportation Management or Quality Management area
+ Prior experience in a Consulting and/or Advisory role
+ Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $293,800
Cleveland $87,400 to $235,000
Colorado $94,400 to $253,800
District of Columbia $100,500 to $270,300
Illinois $87,400 to $253,800
Maryland $94,400 to $253,800
Massachusetts $94,400 to $270,300
Minnesota $94,400 to $253,800
New York/New Jersey $87,400 to $293,800
Washington $100,500 to $270,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Haitian Creole Bilingual Quality Assurance Administrator
Quality assurance manager job in Miami, FL
Description & Requirements Maximus is currently hiring a remote Haitian Creole Bilingual Quality Assurance Administratorto support the Florida Healthy Kids (FL HK) program operations and ensure compliance with established standards and Florida healthcare policies.
In this role, you will be responsible for monitoring phone calls and completing back-office quality reviews to determine whether employees are meeting required performance, quality, and compliance standards. You will also participate in special projects and program initiatives as needed and serve as backup support for the call center during periods of high volume or operational need.
The ideal candidate demonstrates strong attention to detail, excellent critical thinking and analytical skills, and the ability to accurately interpret and apply Florida healthcare policies. This position requires a high level of organization, consistency, and accountability in a remote work environment.
Essential Duties and Responsibilities:
- Provide assistance to program clients with completion of paperwork and obtains employment verification documentation.
- Support case managers to obtain attendance documentation.
- Scan and log all client documentation in an accurate and timely manner.
- Ensure activities and processes are in compliance with both company QA standards and applicable contractual standards.
- Enter, transcribe, record, store, or maintain information in written, electronic and magnetic form relating to services, processes and quality systems.
- Coordinate review activities as assigned by management.
- Perform general office duties such as filing, copying, faxing and mail.
- Perform other duties as may be assigned by management.
Minimum Requirements
- High school diploma or equivalent with 0 - 2 years of experience.
- Florida residency preferred.
- Florida Healthy Kids Program experience preferred.
- Bilingual proficiency in both English and Haitian Creole required.
Home Office Requirements:
- Desktop or Laptop that runs Windows, Mac, or Linux (no Chromebooks or tablets).
- OS for Windows - Current release of Windows 10 or newer.
- OS for Mac - Big Sur (11.0.1+); MacOS (10.14) or newer.
- OS for Linux - Ubuntu (18.04).
- Connectivity to the internet via either Wi-Fi or RJ-45 connection for wired network connection to home router (no mobile hotspots).
- Internet speed of 25mbps or higher required (you can test this by going to *******************
- USB plug and play wired headset with a microphone (no Bluetooth, AirPods or wireless gaming headsets).
- Must currently and permanently reside in the Continental US.
- Must have a camera
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
17.00
Maximum Salary
$
18.50
Easy ApplyQC Manager
Quality assurance manager job in Miami, FL
TITLE : Manager Quality Control
REPORTS TO: Director, Quality Control & Chief Inspector
Monitor the performance measures of the CAMP by performing audits of internal and vendor organizations. The Quality Assurance Auditor is responsible for performing audits as required by Federal Aviation Regulations (FAR) 121.373. The Auditor performs reviews and audits internal programs and external business partners' facilities as well as their policies and procedures.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Monitor maintenance, workmanship, and materials to verify compliance with the applicable approved published procedures of GlobalX and FAA rules, regulations, and standards.
• Audit completed aircraft records (e.g., logbook pages, work cards, non-routines, Engineering documents (EO's, EAs, etc.) and other related documents) generated by C-Check, RON, and Line maintenance.
• Ensure accuracy and completeness of all assigned work documents and records.
• Prepare and issue audit reports regarding the hazards and risks found during audits of the CAMP and identify required corrective actions needed to transfer, eliminate, accept, and/or mitigate these risks and monitor progress toward completion of these actions.
• Perform inspections and audit contractor activities in support of CAMP required at Line Stations, including vendors of repair and overhaul services, contract maintenance, deicing services, fueling services, and parts distributor.
• Follow all safety rules and regulations to maintain a safe working environment for all employees.
• Assist Quality Department with continuous improvement projects and duties as needed.
• Plan, schedule, and conduct internal and external audits for the following: Line Station, Fuel Farm, Fuel Into-Plane, Essential Maintenance (Operations Spec D91), Repair Station.
SKILLS AND QUALIFICATIONS:
• High School Diploma or General Education Development (GED) Diploma.
• Previous auditing experience in the 121 Air Carrier or Military Department of Defense (DOD) auditing environment.
• Superior analytic, problem solving and communication skills.
• Previous experience with aircraft parts and materials handling.
• A320 fleet experience preferred.
• Thorough working knowledge of Federal Aviation Regulations.
• Available for occasional overnight travel.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.
Global Crossing Airlines provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyQC Manager
Quality assurance manager job in Miami, FL
TITLE: Manager Quality Control
REPORTS TO: Director, Quality Control & Chief Inspector
Monitor the performance measures of the CAMP by performing audits of internal and vendor organizations. The Quality Assurance Auditor is responsible for performing audits as required by Federal Aviation Regulations (FAR) 121.373. The Auditor performs reviews and audits internal programs and external business partners' facilities as well as their policies and procedures.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Monitor maintenance, workmanship, and materials to verify compliance with the applicable approved published procedures of GlobalX and FAA rules, regulations, and standards.
• Audit completed aircraft records (e.g., logbook pages, work cards, non-routines, Engineering documents (EO's, EAs, etc.) and other related documents) generated by C-Check, RON, and Line maintenance.
• Ensure accuracy and completeness of all assigned work documents and records.
• Prepare and issue audit reports regarding the hazards and risks found during audits of the CAMP and identify required corrective actions needed to transfer, eliminate, accept, and/or mitigate these risks and monitor progress toward completion of these actions.
• Perform inspections and audit contractor activities in support of CAMP required at Line Stations, including vendors of repair and overhaul services, contract maintenance, deicing services, fueling services, and parts distributor.
• Follow all safety rules and regulations to maintain a safe working environment for all employees.
• Assist Quality Department with continuous improvement projects and duties as needed.
• Plan, schedule, and conduct internal and external audits for the following: Line Station, Fuel Farm, Fuel Into-Plane, Essential Maintenance (Operations Spec D91), Repair Station.
SKILLS AND QUALIFICATIONS:
• High School Diploma or General Education Development (GED) Diploma.
• Previous auditing experience in the 121 Air Carrier or Military Department of Defense (DOD) auditing environment.
• Superior analytic, problem solving and communication skills.
• Previous experience with aircraft parts and materials handling.
• A320 fleet experience preferred.
• Thorough working knowledge of Federal Aviation Regulations.
• Available for occasional overnight travel.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.
Global Crossing Airlines provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplySupplier Quality Manager- Miami Gardens
Quality assurance manager job in Hialeah, FL
Job DescriptionEssential Duties and Responsibilities: Includes the following. Other duties may be assigned. Performs all tasks and assignments in a safe and timely manner. Strives toward continuous self-improvement in personal productivity.
Develop and maintain supplier quality assurance programs aligned with FDA, ISO 22716 (GMP for cosmetics), and other applicable regulations.
Conduct supplier audits, assessments, and risk evaluations to ensure compliance with quality standards.
Collaborate with Supply Chain, R&D, Quality and Regulatory Affairs to qualify new suppliers and manage ongoing supplier performance.
Lead investigations into supplier-related non-conformances and drive corrective and preventive actions (CAPA).
Monitor and report supplier KPIs including defect rates, delivery quality, and responsiveness.
Implement and manage supplier scorecards and continuous improvement initiatives.
Ensure proper documentation and traceability of supplier quality records.
Stay current with industry trends, regulatory changes, and emerging risks in the OTC/cosmetics supply chain.
Collaborate with cross-functional teams to support continuous improvement initiatives.
Develop, Review, Write, and Implement SOP's for quality functions and ensure compliance with all regulatory and GMP requirements.
Demonstrated leadership and management skills, including establishing direction and goals, and building good work ethics for the team. Reviews subordinate performance in a formal review process.
Support audit preparedness and internal audit programs, as well as regulatory and customer audit inspection readiness.
Preferred:
ASQ Certified Quality Engineer (CQE), ASQ Certified Quality Auditor (CQA), ISO 13485 Lead Auditor Certification.
Demonstrated leadership and management skills, including establishing direction and goals, and building good work ethics for the team.
Willingness to travel to company and vendor facilities as needed, approximately 25%.
qualifications:
Minimum 5 years of relevant experience in engineering, quality assurance, or manufacturing supplier quality in regulated manufacturing environment (cosmetics or OTC drugs a plus).
Bachelor's degree in a scientific or technical field (e.g., Chemistry, Biology, Pharmaceutical Sciences).
Working knowledge of Six Sigma and/or Lean Manufacturing principles.
Working knowledge of quality systems and regulatory requirements (21 CFR Part 11/ 210/ 211),including data integrity and practices.
Proficiency in quality tools and methodologies, including Supplier Assessments, First Article Inspections (FAI), Failure Modes and Effects Analysis (FMEA), 8D Problem Solving, Root Cause Analysis, Corrective and Preventive Actions (CAPA), Mistake Proofing and Process Control.
Exceptional problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and organizational skills.
Effective written and verbal communication skills.
Proficiency in Microsoft Office and familiarity with electronic quality systems.
Adheres to all Prime Personnel Policies as established by the company.
Physical Requirements:
Ability to lift and move objects weighing up to 25 pounds regularly and occasionally heavier items with assistance.
Ability to stand, walk, bend, stoop, push, and pull for extended periods during shifts.
Good understanding of safety protocols and practices.
Willingness to work flexible hours, including shifts and weekends.
Ability to work in a fast-paced environment and adapt to changing priorities.
Salary Range:
At Prime, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Prime is an equal opportunity employer.
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Manager-Compliance -Quality Control Review
Quality assurance manager job in Sunrise, FL
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express's Global Financial Crimes Surveillance Unit (GFCSU) is part of the broader Global Risk & Compliance organization, operating within Global Financial Crimes Compliance (GFCC), provides end-to-end oversight and support of global financial crimes investigations. In partnership with broader GFCC teams, GFCSU supports the development, testing, implementation and adjudication of transaction monitoring rules, reports, and other tools to detect potential criminal activity. GFCSU plays a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.
**How will you make an impact in this role?**
The Manager GFCSU Quality Control Review position will report to the Director of Financial Intelligence Unit - Governance and Capacity Planning. Leading a team of Quality Control analysts, the successful candidate will be responsible for ensuring that an effective Compliance control program exists across GFCSU processes. This role will interface regularly with GFCSU and GFCC leadership and other Compliance colleagues.
+ Lead, coach, and develop a team of Quality Control Analysts. Guide them in conducting Financial Crime Compliance processes (AML, EDD, Screening) AML quality control reviews for processes managed by GFCSU and USIU (AML, EDD, Screening).
+ Ensure evaluations of alert investigations are conducted in line with established regulatory and procedural requirements. Provide clear feedback to the appropriate teams based on findings.
+ Ensure the consistency of feedback provided by Quality Control reviewers and that it is aligned with the methodology and criteria of the Quality Assurance Program.
+ Oversee the planning, execution and reporting of quality control testing in conformance with professional and department standards.
+ Identify trends procedural adherence and report back to GFCSU and USIU leadership.
+ Monitor and maintain portfolio of quality control analytics to assess and communicate results.
+ Present quality control program objectives, scope, and results to senior management, clearly articulating the potential impact of control gaps in a highly professional and proficient manner.
+ Manage initiatives to expand and enhance quality control review processes and technology.
+ Undertake the identification of error trends and collaborate with impacted teams for remediation and track them to closure.
**Minimum Qualifications:**
+ Demonstrated people/process leadership skills with ability to foster and coach colleagues. Proven ability to lead team members in a way that encourages, develops, and delivers results.
+ 3 years of work experience in a financial services or payment institution in any of the following areas: Anti-Money Laundering, Suspicious Activity Reporting, financial crime, enhanced due diligence, or law enforcement.
+ Demonstrated fact-based problem-solving and decision-making skills, and the ability to make tactical recommendations
+ Aptitude for working with data, interpreting results and analytic best practices.
+ Ability to communicate analysis, issues, results and recommendations with transparency.
**Preferred Qualifications:**
+ Ability to influence, gain support, and resolve conflict.
+ Experience with Microsoft Office, including Word, Excel, and PowerPoint.
+ Ability to handle sensitive information in a confidential and professional manner.
+ Excellent time-management skills and demonstrated ability to balance competing priorities in a deadline-driven environment.
**Qualifications**
Salary Range: $89,250.00 to $150,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
**Job:** Compliance
**Primary Location:** US-Arizona-Phoenix
**Other Locations:** US-Utah-Sandy, US-Florida-Sunrise
**Schedule** Full-time
**Req ID:** 25023644
Quality Control Manager
Quality assurance manager job in Fort Lauderdale, FL
Travel: Up to 25% Number of Openings: 1 Achieve more in your career with the nation's leading specialty concrete contractor. At Baker Construction, you'll be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth. In this role, you'll be integral to building the future of our country and our company. You'll collaborate across diverse teams, have a hand in significant projects, and dive headfirst into complex challenges with the best in the industry. If you are driven to do more and have the grit to follow through, you'll have everything you need to define your career on your terms.
Make a meaningful impact with a team that values ambition and rewards initiative. Apply today and be more with Baker.
Summary
The Quality Control Manager directs all site quality control activities and manages the inspection staff. Typically certified as Inspector Level II or III in various disciplines.
Roles and Responsibilities
The Quality Control Manager will possess competency in the following areas in order to perform his/her role in a safe, productive, and effective manner. Note that the areas listed are intended to describe the general nature and level of work being performed by co-workers assigned to this role. They are not intended to be an exhaustive list of all the responsibilities, skills, efforts, or working conditions associated with this job.
* Manages all Aspects of Quality Control
* Oversees Staff
* Ensures a Safe Work Environment
* Participates in Training/Certifications
Requirements
* Bachelor's Degree in an engineering, scientific, or construction-related discipline from an accredited college or university and 8 years related experience and/or training; or 10 years equivalent combination of education and experience.
* Knowledge of construction practices (i.e., formwork, rebar, concrete placing, etc.).
* Quality assurance-related experience preferably in the nuclear power industry (DOE/DOD facilities).
* Quality inspector experience.
* Demonstrated skill and knowledge with applicable quality codes and standards preferably NRC regulations.
At Baker Construction, we welcome those who are driven to make things happen. Your tenacity will be rewarded with great pay, excellent benefits, and opportunities to make your mark. This is an opportunity to own your future while working alongside co-workers who are united in our purpose to build better structures and better lives. Go further with an industry leader that puts people first, honors its word, and has the grit to achieve greatness.
Baker is an EOE Disability/Veterans Employer.
Applicants with physical and/or mental disabilities who require a reasonable accommodation for any or part of the application process may make their requests known by emailing ************************ or calling ************** and asking for HR.
Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami
Quality Control, Training, and Field Manager
Quality assurance manager job in Cutler Bay, FL
W.
106th Avenue, Cutler Bay, FL, 33157 Por determinar
Quality Assurance Coordinator (Clinical Research)
Quality assurance manager job in Hollywood, FL
About Us:
Each of CenExel's research sites specialize in Phase I to Phase IV clinical trials. Our Centers of Excellence comprise some of the most well respected and long-standing research facilities in the country. Specialty areas of research across our sites include Psychiatry, Acute Post Op Pain, Asian Bridging, Dermatology, GI, and Neurology. Each of our Centers of Excellence has tremendous experience and expertise in complex early phase trials, and all our sites have in-patient capability. We focus on quality people, teamwork, and highly experienced clinical research managers with a history of success.
Along with an exceptional work environment that promotes teamwork, positive leadership, and optimal work-life balance, CenExel Clinical Research also provides highly competitive compensation and a generous benefits package to full time employees after 30 days of employment including Health Insurance, Dental, Vision, LTD, STD, Life Ins, and 401k.
Job Summary:
Ensure that highest standards of data quality and study participant safety are maintained, as well as adherence to study protocols, CenExel SOPs, Site Working Practices (WPs), ICH GCP, Code of Federal Regulations, and IRB Guidelines.
Essential Responsibilities and Duties:
Assists the QA Manager in the development, implementation and follow-up of quality assurance programs including necessary or appropriate policies and guidelines.
Reviews follow-up monitoring visit reports, protocol deviation logs, and quality findings trackers for trend analysis.
Performs ongoing review of a percentage sampling of study inclusion/exclusion, study procedure records, and laboratory reports to ensure that they are conducted according to the protocol, applicable SOPs, ICH/GCP guidelines and federal regulations.
Performs quality review of initially created source documentation, including amendments, to ensure all protocol required procedures are present.
Prepares for internal and external audits and FDA inspections.
Attends staff meetings.
Attends site initiation visits as needed.
Supports and ensures strictest adherence to best practices, FDA Code of Federal Regulations, ICH (International Conference on Harmonization), GCP (Good Clinical Practices), CenExel standard operating procedures, site working Practices, protocol, and company guidelines and policies.
Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.
Education/Experience/Skills:
Must be able to effectively communicate verbally and in writing in English and Spanish.
High school graduate or equivalent, Bachelors degree or equivalent preferred.
Minimum 1-2 years relevant experience in the clinical research industry.
Knowledge/Skills/Abilities: Must be self-directed and able to work with minimal supervision; Must have in depth knowledge of FDA regulations. GCP, and ICH guidelines; Able to take a flexible approach to shifting priorities; Able to manage multiple projects and responsibilities; Motivated to work consistently in a fast paced and rapidly changing environment; Must be detail oriented and have exceptional computer, organizational, and communication skills - both written and oral.
Must reflect the professional image of the company, upholding the company vision in actions, demeanor, and appearance.
Must be able to clearly communicate through written and verbal means with sponsors and staff.
Working Conditions
Indoor, Office environment.
Essential physical requirements include sitting, typing, standing, walking.
Lightly active position, occasional lifting of up to 20 pounds.
Reporting to work, as scheduled, is essential.
On-site work arrangement.
CenExel Clinical Research is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status.
QA/QC Coordinator
Quality assurance manager job in Medley, FL
**MasTec Utility Services** delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and turnkey solutions for a variety of water, sewer, and civil infrastructure projects. Backed by the strength of decades of experience, unrivaled industry skills, and a deep commitment to core values, MUS delivers safe, innovative, and environmentally responsible services that provide extraordinary value to clients.
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We're always looking for talented and dedicated people to join us and love where they work.
MasTec Utility Services is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. MUS is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization.
**Job Summary**
The QA/QC Coordinator supports the Project Manager and is responsible for performing the daily QC responsibilities associated with establishment and monitoring of defined processes required in the delivery and execution of all project activities. The QC Inspector is tasked with inspecting and reviewing work and processes to validate accordance with the established contractual and regulatory standards for both construction and operations. The QC Coordinator role includes direct responsibility in documentation and physical inspection phase of the work flow process and working with other in-house personnel (e.g.: Project Managers, Superintendents, etc.) and external personnel to produce and document a quality product.
Responsibilities
+ Provides specialized technical expertise in support of the Quality program, including specialized inspection & testing techniques, quality training, statistical methods, audits, quality tools for problem solving and assessment.
+ Creates inspection reports stating the conditions of a work area to ensure requirements are met.
+ Makes recommendations for corrective action.
+ Applies knowledge of quality systems and tools to validate and verify contractually required standards for project execution.
+ Implements principles of performance evaluation and prediction methods are used to improve product systems safety, reliability and maintainability.
+ Generates reports of conditions found during inspection activities, notifies operations and QC management of significant problems and completes documentation necessary to attest to satisfactory completion of inspection or test activities.
+ Under supervision, develops skills and knowledge to determine degree of conformance of production and operations to specifications. Assists in documentation to attest to satisfactory completion of inspection, corrective action or test activities.
Qualifications
**Minimum**
+ High school diploma or equivalent.
+ 2 years of verifiable experience in the construction field.
+ Understanding drawings, permits and specifications relevant to the industry.
+ High level of Excel knowledge skill and ability including but not limited to VLookup, Pivot Tables and other functions and formulas.
**Physical Demands and Work Environment**
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds.
_Please note this is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities._
Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE).
Equal Employment Opportunity:
The Company's policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories.
**Minimum**
+ High school diploma or equivalent.
+ 2 years of verifiable experience in the construction field.
+ Understanding drawings, permits and specifications relevant to the industry.
+ High level of Excel knowledge skill and ability including but not limited to VLookup, Pivot Tables and other functions and formulas.
**Physical Demands and Work Environment**
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds.
_Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities._
Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE).
Equal Employment Opportunity:
The Company's policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories.
+ Provides specialized technical expertise in support of the Quality program, including specialized inspection & testing techniques, quality training, statistical methods, audits, quality tools for problem solving and assessment.
+ Creates inspection reports stating the conditions of a work area to ensure requirements are met.
+ Makes recommendations for corrective action.
+ Applies knowledge of quality systems and tools to validate and verify contractually required standards for project execution.
+ Implements principles of performance evaluation and prediction methods are used to improve product systems safety, reliability and maintainability.
+ Generates reports of conditions found during inspection activities, notifies operations and QC management of significant problems and completes documentation necessary to attest to satisfactory completion of inspection or test activities.
+ Under supervision, develops skills and knowledge to determine degree of conformance of production and operations to specifications. Assists in documentation to attest to satisfactory completion of inspection, corrective action or test activities.
Quality Assurance/ Improvement Coordinator
Quality assurance manager job in Miami Gardens, FL
Cherishing Our Children Since 1977 Helping children and families help themselves to live a better life and build a stronger community. The Center for Family and Child Enrichment (CFCE) is dedicated to helping children and their families by providing the right services and solutions based on individual needs. CFCE is constantly evolving to better support our community.
As a Quality Assurance /Improvement Coordinator you will assist with the coordination and implementation of the organization's Quality Assurance (QA), Quality Improvement (QI) and Risk Management programs.
This position entails a flexible work schedule-generally 8:30 am - 5:00 pm, including a half hour lunch period.
Why join CFCE:
* You will make an invaluable impact in the community
* We offer growth and professional development opportunities
* You may qualify for Public Service Loan Forgiveness
* We offer benefits; PTO, Medical, Dental, Vision, 403b retirement plan and more for qualified positions.
Some of the Functions Include:
* Coordinate standing and adhoc QA/I Committees by providing required support functions, such as meeting notices, minutes, and meeting packets.
* Extract data from clinic, behavioral health electronic health/clinic systems, and child and family programs within established timeframes, and perform requested reviews.
* Administer and summarize patient and client feedback surveys.
* Summarize and prepare graphs for peer reviews, clinical quality measures, and performance improvement activities.
* Conduct internal audits and inspections, and prepare summary reports and provide feedback to each department
* Perform PDSA (Plan-Do-Study-Act) to plan and implement changes, study the results of the changes, and act on outcomes of assessments.
* Track contractual requirements to validate compliance and prepare analytical reports.
* Provide reports of aggregated data using spreadsheets, graphs and other application as assigned.
* Provide support for external reviews and reporting, such as UDS, FTCA, and COA.
* Work closely with Director, Quality Improvement and Risk Management to ensure ongoing compliance with the organization's QA/QI and Risk Management programs.
Minimum Education/Experience:
* High School Diploma
* A minimum of three-five years of experience in monitoring or managing quality assurance, -OR- program management
* Programs and Health information management knowledge
* Knowledge Health Information Management procedures.
* Knowledge of Emergency Procedures
* Knowledge in Child Welfare Programs and Human/ Social Services
* Knowledge of Administrative/Office Procedures
Skills/Experience Needed:
* Possess strong computer skills.
* Strong analytical skills.
* Experience with uploading and downloading data from one system to another.
* Experience in high-volume data collection
* Effective communicator both written and orally
* Strong knowledge of contracts requirements
* Proficiency in the use of Microsoft Word, Windows, Microsoft Outlook, Excel and spread sheet applications.
* Must type a minimum of 25-35 wpm
* Data entry experience
Other:
* Access to a well-maintained vehicle, valid auto insurance, and a current and valid Driver's License.
CFCE is a Drug Free Workplace and an Equal Opportunity Employer.
Director, Quality Assurance
Quality assurance manager job in Miami, FL
Job Description
Who We Are
Parenting isn't picture-perfect. It's messy, hilarious, exhausting, and life-changing - sometimes all before noon. That's where we come in.
Founded in 2014 by our CEO Chelsea Hirschhorn, Frida was built to make the raw reality of parenting a little easier to navigate (and a lot less overwhelming). It all started with one legendary snot-sucker - the NoseFrida - and has grown into a 200+ product lineup that supports families through every stage: from fertility and postpartum recovery to baby care and beyond.
We don't shy away from the stuff no one else wants to talk about - nipple pain, diaper blowouts, or the emotional rollercoaster that comes with keeping a tiny human alive. We call it like it is, solve the problems that actually matter, and build products that help parents feel seen, supported, and totally capable.
You can now find Frida products in 50+ countries and thousands of stores across the U.S., from the biggest national retailers to your neighborhood grocery aisle.
Under Hirschhorn's leadership, Frida has become a category leader by challenging taboos, championing honesty, and supporting families at every stage of parenthood and beyond, earning acclaim on TIME's 100 Most Influential Companies, TIME Best Inventions, Fast Company Most Innovative Companies and Fast Company Brands That Matter. But the real win? Knowing we're helping parents everywhere feel a little more human and a little less alone.
How You Will Make an Impact
Frida is looking for a Director of Quality Assurance to join our Operations team and take the lead in ensuring that Frida's current and new products meet and exceed quality standards. The ideal candidate will have a working knowledge of quality standards, such as ISO 13485 and FDA regulations (21 CFR Part 820). The Manager of Quality Assurance will focus on establishing quality standards and metrics in support of the new product development pipeline, as well as legacy products.
Responsibilities to include:
QMS: Develop, Implement and continuously improve the Quality Management System (QMS) in accordance with ISO 13485, FDA regulations (21 CFR Part 820), and other applicable standards and regulations. Ensures process improvement activities remain in compliance.
QC plans: Assist in developing sustainable quality control plans with detailed testing standards that can be implemented across all new product development projects, on ongoing productions and enforced by suppliers. Incorporate quality plans + inputs into design stage gates and facilitate understanding of testing and quality variables among designers, engineers, 3rd party inspectors, and suppliers.
QC Checklists: Create, implement, and continuously improve quality control checklists tailored to specific products, processes, and regulatory requirements.
Collaborates with warehouse, including 3PLs, to establish quality procedures for incoming inspection, nonconforming material, preservation of product, material and storage handling, and production/process controls.
CS: Interface with Customer Service to rectify quality complaints & facilitate CAPA processes. Communicate quality issues, progress on CAPA actions, and quality improvements to all relevant stakeholders within the company.
User needs: Work closely with the cross-functional teams to understand user needs rooted in consumer insights and internal design standards so they are reflected in quality control standards.
Testing: Coordinate testing with suppliers and 3rd party labs to ensure product performance meets consumer expectations and internal quality standards.
Equipment: Maintain in-house calibration log up to date with equipment used for in-house design verification activities.
Revising specs: Devise and review specifications for new and legacy products as they relate to quality testing standards, integrate with compliance to ensure testing is performed.
Audits: Prepare for and manage external audits and inspections from regulatory bodies and customers. Responsible for the internal quality audits program. Address findings and implement corrective actions.
CAPA Management: Oversee the Corrective and Preventive Actions (CAPA) process to identify root causes of non-conformances and ensure timely and effective resolution.
Process: Drive quality improvement processes to identify and address high return rates on products and/or underperformance (for example, low star ratings)
Supplier Quality Management: Evaluate and monitor suppliers to ensure they meet the company's quality standards. This includes conducting supplier audits and managing supplier non-conformances.
Team Management: Lead, mentor, and develop the quality team to ensure alignment with company goals, regulatory requirements, and continuous improvement initiatives. Foster a culture of accountability, collaboration, and proactive problem-solving within the team.
Provides subject matter expertise in quality engineering such as: risk management and risk assessments, design verification, equipment qualification, process validation, design transfer, configuration management, and change control.
Training: Develop and implement training programs and ensure employees are kept up to date with current standard operating procedures (SOPs), regulatory requirements, and company policies
Other projects as assigned
What You Will Need
8-10+ years' experience in consumer products (preferred), Quality, Compliance, or related fields.
Has hands-on experience developing, implementing and upgrading a quality management system tailored to the company's business model Must have a full understanding of the relevant regulations and requirements and how best to infuse the company culture of the criticality of implementing policies competently and consistently
Understanding of testing methods and some regulatory compliance (UL/ETL , FDA, ROHS, Prop65, etc.)
Experience crafting quality plans that Include: DFMEA's, Control Plans, Testing procedures, and AQL's
A keen eye for detail and a results-driven approach
Six Sigma Green Belt preferred
Experience working directly with material and component vendors/suppliers and commodities (PCBAs, metals, plastics, cables) is preferred.
Can navigate fluidly from strategic to tactical work, has highly developed multi-tasking and prioritization skills, is results-oriented with a strong self-motivation to move quickly to address opportunities thoroughly, while meeting tight deadlines
Working knowledge of Microsoft Excel, Word, Access, Visio, and documentation control software (preferably Aras PLM), material management software, and statistical application software
Excellent verbal communication skills with ability to speak effectively with clients, vendors, management staff and employees of organization
Excellent project management skills to develop quality objectives, manage overall quality plans, corrective and preventative actions, process improvement, and auditing timelines.
Who You Will Work With
Frida is an organization that values collaboration and community. As the Senior Manager, Quality Assurance, you will work closely with our Operations, Product Development, Fulfillment, Warehouse, and Customer Experience teams.
Why You Will Love Working at Frida
Robust health benefits including:
Comprehensive medical, vision, and dental plans
Employer paid life insurance
Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability
FSA & HSA
401k matching up to 4% with immediate vesting.
Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater.
Flexible paid pregnancy and parental leave.
Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services.
Dog friendly office - feel free to bring your best buddy with you to work!
Learning & development opportunities for professional and personal growth
Company-wide events & outings. Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children.
Exclusive employee product discounts.
EEO
Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Privacy Policy
By applying for this position, you acknowledge and understand that your information will be used as described in Frida's Job Applicant Privacy Policy:
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Agency and Third-Party Submissions
Please note this is a direct search led by Frida. Applications from agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes.
Fraud Disclaimer
Fridababy LLC will never request personal information (i.e. Social Security number, bank account, or payment of any kind) during the application or recruitment process. Fridababy LLC will only contact you through verified methods, not unofficial platforms such as WhatsApp, Telegram, or personal email accounts. All legitimate communication will come from an official @frida.com or @fridababy.com email address or through our verified recruiting partners.
If you receive any suspicious outreach claiming to represent Fridababy LLC, please report it to ****************** or ***************. Your safety and privacy is our priority.
Supplier Quality Manager- Miami Gardens
Quality assurance manager job in Miami Gardens, FL
Essential Duties and Responsibilities: Includes the following. Other duties may be assigned. Performs all tasks and assignments in a safe and timely manner. Strives toward continuous self-improvement in personal productivity. Develop and maintain supplier quality assurance programs aligned with FDA, ISO 22716 (GMP for cosmetics), and other applicable regulations.
Conduct supplier audits, assessments, and risk evaluations to ensure compliance with quality standards.
Collaborate with Supply Chain, R&D, Quality and Regulatory Affairs to qualify new suppliers and manage ongoing supplier performance.
Lead investigations into supplier-related non-conformances and drive corrective and preventive actions (CAPA).
Monitor and report supplier KPIs including defect rates, delivery quality, and responsiveness.
Implement and manage supplier scorecards and continuous improvement initiatives.
Ensure proper documentation and traceability of supplier quality records.
Stay current with industry trends, regulatory changes, and emerging risks in the OTC/cosmetics supply chain.
Collaborate with cross-functional teams to support continuous improvement initiatives.
Develop, Review, Write, and Implement SOP's for quality functions and ensure compliance with all regulatory and GMP requirements.
Demonstrated leadership and management skills, including establishing direction and goals, and building good work ethics for the team. Reviews subordinate performance in a formal review process.
Support audit preparedness and internal audit programs, as well as regulatory and customer audit inspection readiness.
Preferred:
ASQ Certified Quality Engineer (CQE), ASQ Certified Quality Auditor (CQA), ISO 13485 Lead Auditor Certification.
Demonstrated leadership and management skills, including establishing direction and goals, and building good work ethics for the team.
Willingness to travel to company and vendor facilities as needed, approximately 25%.
qualifications:
Minimum 5 years of relevant experience in engineering, quality assurance, or manufacturing supplier quality in regulated manufacturing environment (cosmetics or OTC drugs a plus).
Bachelor's degree in a scientific or technical field (e.g., Chemistry, Biology, Pharmaceutical Sciences).
Working knowledge of Six Sigma and/or Lean Manufacturing principles.
Working knowledge of quality systems and regulatory requirements (21 CFR Part 11/ 210/ 211),including data integrity and practices.
Proficiency in quality tools and methodologies, including Supplier Assessments, First Article Inspections (FAI), Failure Modes and Effects Analysis (FMEA), 8D Problem Solving, Root Cause Analysis, Corrective and Preventive Actions (CAPA), Mistake Proofing and Process Control.
Exceptional problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and organizational skills.
Effective written and verbal communication skills.
Proficiency in Microsoft Office and familiarity with electronic quality systems.
Adheres to all Prime Personnel Policies as established by the company.
Physical Requirements:
Ability to lift and move objects weighing up to 25 pounds regularly and occasionally heavier items with assistance.
Ability to stand, walk, bend, stoop, push, and pull for extended periods during shifts.
Good understanding of safety protocols and practices.
Willingness to work flexible hours, including shifts and weekends.
Ability to work in a fast-paced environment and adapt to changing priorities.
Salary Range:
At Prime, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Prime is an equal opportunity employer.
Auto-ApplyManager-Compliance -Quality Control Review
Quality assurance manager job in Sunrise, FL
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express's Global Financial Crimes Surveillance Unit (GFCSU) is part of the broader Global Risk & Compliance organization, operating within Global Financial Crimes Compliance (GFCC), provides end-to-end oversight and support of global financial crimes investigations. In partnership with broader GFCC teams, GFCSU supports the development, testing, implementation and adjudication of transaction monitoring rules, reports, and other tools to detect potential criminal activity. GFCSU plays a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.
How will you make an impact in this role?
The Manager GFCSU Quality Control Review position will report to the Director of Financial Intelligence Unit - Governance and Capacity Planning. Leading a team of Quality Control analysts, the successful candidate will be responsible for ensuring that an effective Compliance control program exists across GFCSU processes. This role will interface regularly with GFCSU and GFCC leadership and other Compliance colleagues.
* Lead, coach, and develop a team of Quality Control Analysts. Guide them in conducting Financial Crime Compliance processes (AML, EDD, Screening) AML quality control reviews for processes managed by GFCSU and USIU (AML, EDD, Screening).
* Ensure evaluations of alert investigations are conducted in line with established regulatory and procedural requirements. Provide clear feedback to the appropriate teams based on findings.
* Ensure the consistency of feedback provided by Quality Control reviewers and that it is aligned with the methodology and criteria of the Quality Assurance Program.
* Oversee the planning, execution and reporting of quality control testing in conformance with professional and department standards.
* Identify trends procedural adherence and report back to GFCSU and USIU leadership.
* Monitor and maintain portfolio of quality control analytics to assess and communicate results.
* Present quality control program objectives, scope, and results to senior management, clearly articulating the potential impact of control gaps in a highly professional and proficient manner.
* Manage initiatives to expand and enhance quality control review processes and technology.
* Undertake the identification of error trends and collaborate with impacted teams for remediation and track them to closure.
Minimum Qualifications:
* Demonstrated people/process leadership skills with ability to foster and coach colleagues. Proven ability to lead team members in a way that encourages, develops, and delivers results.
* 3+ years of work experience in a financial services or payment institution in any of the following areas: Anti-Money Laundering, Suspicious Activity Reporting, financial crime, enhanced due diligence, or law enforcement.
* Demonstrated fact-based problem-solving and decision-making skills, and the ability to make tactical recommendations
* Aptitude for working with data, interpreting results and analytic best practices.
* Ability to communicate analysis, issues, results and recommendations with transparency.
Preferred Qualifications:
* Ability to influence, gain support, and resolve conflict.
* Experience with Microsoft Office, including Word, Excel, and PowerPoint.
* Ability to handle sensitive information in a confidential and professional manner.
* Excellent time-management skills and demonstrated ability to balance competing priorities in a deadline-driven environment.
Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
Quality Control Manager
Quality assurance manager job in Fort Lauderdale, FL
Company Name: Baker Concrete Construction, Inc **Req ID** : 6915 **Travel:** Up to 25% **Number of Openings:** 1 Achieve more in your career with the nation's leading specialty concrete contractor. At Baker Construction, you'll be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth. In this role, you'll be integral to building the future of our country and our company. You'll collaborate across diverse teams, have a hand in significant projects, and dive headfirst into complex challenges with the best in the industry. If you are driven to do more and have the grit to follow through, you'll have everything you need to define your career on your terms.
Make a meaningful impact with a team that values ambition and rewards initiative. Apply today and be more with Baker.
**Summary**
The **Quality Control Manager** directs all site quality control activities and manages the inspection staff. Typically certified as Inspector Level II or III in various disciplines.
**Roles and Responsibilities**
The **Quality Control Manager** will possess competency in the following areas in order to perform his/her role in a safe, productive, and effective manner. Note that the areas listed are intended to describe the general nature and level of work being performed by co-workers assigned to this role. They are not intended to be an exhaustive list of all the responsibilities, skills, efforts, or working conditions associated with this job.
+ Manages all Aspects of Quality Control
+ Oversees Staff
+ Ensures a Safe Work Environment
+ Participates in Training/Certifications
**Requirements**
+ Bachelor's Degree in an engineering, scientific, or construction-related discipline from an accredited college or university and 8 years related experience and/or training; or 10 years equivalent combination of education and experience.
+ Knowledge of construction practices (i.e., formwork, rebar, concrete placing, etc.).
+ Quality assurance-related experience preferably in the nuclear power industry (DOE/DOD facilities).
+ Quality inspector experience.
+ Demonstrated skill and knowledge with applicable quality codes and standards preferably NRC regulations.
At Baker Construction, we welcome those who are driven to make things happen. Your tenacity will be rewarded with great pay, excellent benefits, and opportunities to make your mark. This is an opportunity to own your future while working alongside co-workers who are united in our purpose to build better structures and better lives. Go further with an industry leader that puts people first, honors its word, and has the grit to achieve greatness.
Baker is an EOE Disability/Veterans Employer.
Applicants with physical and/or mental disabilities who require a reasonable accommodation for any or part of the application process may make their requests known by emailing ************************ or calling ************** and asking for HR.
Quality Control, Training, and Field Manager
Quality assurance manager job in Cutler Bay, FL
W. 106th Avenue, Cutler Bay, FL, 33157 Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule? As a Field Manager / Quality Control / Trainer, you are a key team member in upholding our commitment to customer satisfaction and professionalism.
With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process.
Ready to join a company and a team that will support you? Apply today - we're ready for you!Prior customer service, training, cleaning experience or equivalent experience with the ability to learn quickly is a must!This job is right for you if you are self-motivated, energetic, and enjoy helping people.
You are driven to provide the highest level of customer service and satisfaction, and able to effectively manage a variety of situations on a day-to-day basis.
We'll teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, highly trained programs, commercial grade equipment and supplies, and our unique culture.
Once you've enjoyed training in the Molly Maid process, you'll provide support to the teams that will deliver exceptional service customers.
Full-time.
No nights.
No weekends.
No holidays.
Receive a guaranteed minimum wage of $16.
00 per hour with the ability to make up to $800.
00 per week, paid weekly.
If you delight customers using our proven processes and reach weekly and monthly targets, EARN EVEN MORE with our attractive incentives!We provide:A stable and consistent working schedule Paid training on our proven systems that WOW customers.
Come grow with us!A fun culture where success is celebrated as a team.
Access to ongoing training.
And… a COMPANY CAR during work hours so you don't have to put miles on yours (gas and insurance included) Branded and comfortable clothing If you like working with friends, working as a team, and growing in a career, APPLY NOW! Benefits & PayThe pay range for this position is $16-$25 and is dependent on your experience and ability to connect, mastery of our processes and ability to retain and grow both customers and employees with your leadership.
[insert pay and benefits details here] • Earn paid time off weekly, up to 10 days per year• Earn one day of sick time off for every 8 weeks worked• Earn a 2% company match for your 401k contributions As a Field Manager / Quality Control / Trainer, you will be responsible for:• Grow and retain customers and employees - Follow our process and training while being "YOU" and you'll please delight every customer and employee.
Do this and we'll celebrate as a team and have fun in the process! • Communicate with customers and employees in a friendly, positive, and professional manner - Our team members love our customers, and you will too.
Show them you care about their home, and you'll win.
As our brand ambassador in the field, you train cleaning staff on our processes and quality.
Coach our staff on quality feedback from customer communications and home visits.
Celebrate their good work while connecting with them on how to improve and delight customers every time.
• Perform quality checks - Coach our staff on quality feedback from customer communications and home visits.
Celebrate their good work while connecting with them on how to improve and grow.
Develop relationships to satisfy and retain customers.
• Build our culture and team - Interview, hire, and train individuals that build our team's energy and culture.
Embrace our culture of teamwork and let your positive attitude energize the team.
• Kick off our day! - Connect with the teams and set them up for a successful day.
Manage and monitor teams' performance.
• Jump in - Return customer calls, respond to customer complaints, and be ready to jump in where needed.
Train and grow professionally as our business grows.
This job will be a great fit for you if…• You feel energized talking with customers in their home and over the phone.
• You enjoy improving professionally, learning about what makes Molly Maid unique, managing customer expectations and working with our team to deliver an experience for our customers that they will recommend to their friends and family.
• You take pride in your attention to detail and a job well done.
• You are comfortable with a computer and technology.
• You like knowing that there's a process for providing great training and follow thorugh.
• You want to learn new things and work in a variety of environments while getting to know our customers.
• You enjoy leading and training a team.
• You enjoy developing relationships and following through on exceptional sales/service.
Job Requirements Minimum requirements to be considered for position.
• Legally authorized to work in the United States• Prior cleaning and supervisory experience or equivalent experience • Complete a background check • Valid Driver's License• You are available to work Monday through Friday, 8am to 5pm.
Ready for a fresh start where you can be your best?If that's you, APPLY TODAY!If you meet the requirements for this position, we will schedule you for an interview immediately.
"You are applying to work for a franchise owner of Molly Maid, not BRAND SPV LLC or any of its affiliates.
If hired, the franchise owner will be your only employer.
Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners.
This job description is meant to describe the general nature and level of work being performed.
"