Quality assurance manager jobs in Montana - 53 jobs
Underground Construction Quality Manager
Barnard 4.2
Quality assurance manager job in Bozeman, MT
Barnard Construction Company, Inc. is seeking a Quality & Environmental Manager. The ideal candidate will have at least seven years of quality and environmental experience including operating ISO 9001 and ISO 14001 compliant management systems. Work will be to maintain and improve quality and environmental systems to ensure compliance.
Barnard Construction Company, Inc., based in Bozeman, Montana, is a heavy-civil construction company with projects underway across North America. Barnard is ranked by Engineering News-Record , a leading construction industry periodical, as one of the nation's Top 400 civil contractors. We specialize in dam construction and rehabilitation, power transmission and distribution, tunneling, inland marine, oil, gas, utility, and sewer and water pipeline projects. We offer competitive salaries, profit sharing, 401(k)s, a generous health plan, annual bonuses, and challenging career opportunities with a financially solid company. Barnard's people are the reason for the success of the company. Our reputation attracts the highest quality personnel, people who are committed to producing projects that set a standard for excellence. At Barnard, we build the riskiest, most difficult, complex jobs we can find and we hire people who thrive on tough work and demanding opportunities.
Qualifications
Undergraduate degree in Engineering, Construction Management or related field. Equivalent experience in a construction-related position will also be considered.
Must be willing to travel and relocate. Project sites are located domestically and internationally, so relocation and/or travel are required.
Over 7 years of experience in quality and environmental management.
Experience of operating ISO 9001 and 14001 management systems.
Membership of a relevant professional organizations.
Trained as an internal auditor.
Experience in the construction industry, engineering or related fields (preferably heavy civil engineering including tunnels, dams and reservoirs, transportation and pipelines)
Strong attention to detail, and excellent organizational skills.
Ability to read and understand plans and specifications, including rebar shop drawings for structural concrete work.
Ability to perform pre-placement and placement inspections for structural concrete.
U.S. Army Corps of Engineers Construction Quality Management for Contractors Certification (USACE CQM-C).
Proficient in Microsoft Office applications (e.g., Outlook, Word, Excel, PowerPoint, etc.)
Responsibilities
Oversee and maintain ISO 9001 and ISO 14001 compliant management systems.
Manage Non-Conformance Reports (NCRs), including conducting root cause analysis.
Assist department leads and projects in developing and improving processes.
Responsible for continually improving the Quality Management System (QMS) and Environmental Management System (EMS).
Maintain the legal compliance registers.
Conduct regular quality and environmental reviews and audits.
Manage and coordinate quality and environmental activities associated with field engineering field procurement, construction, testing, and commissioning within the project scope.
Maintains client liaison and communication for project's quality and environmental activities, as directed by the Project Manager.
Review, audit and survey quality and environmental activities across the project.
Advise and report quality and environmental issues and progress to the project management team.
Equal Opportunity Employer Veterans/Disabled, E-Verify Employer
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$54k-66k yearly est. 2d ago
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Quality Manager
Evergoods Crossover Equipment
Quality assurance manager job in Bozeman, MT
Quality Manager
Employment Type: Full-Time, In-Person
Department: Product
Reports To: Design Director
ROLE
The Quality Manager will be responsible for managing all Quality Assurance activities from receipt of the factory's counter-sample, through the manufacturing and exit of finished goods from the factory, and into the tracking of post-sale warranty claims. These efforts will be supported through extensive documentation, communication and reporting of clearly defined standards, processes and outcome metrics. This work will require close interaction with external Factory Partners as well as management of internal Quality Agents and regular collaboration with the Product Creation and Customer Experience Teams. Respect, rapport and relationship-building with external vendors is also of primary importance.
QUALITY INSPECTION
The Quality Manager will implement in-line inspection during the manufacturing phase and AQL inspection of finished goods before factory exit. This will be accomplished both in-person and through management of a team of Quality Agents. Collectively the Quality Team will work closely with factory partners to resolve production difficulties upstream and in-line so that quality issues found in finished product and post-sale are minimized. Broadly speaking the Quality Manager will be responsible for on-time factory exit of 1st quality finished goods and tracking the effectiveness of QA efforts through monitoring of post-sale warranty claims.
DOCUMENTS AND STANDARDS
The Quality Manager will understand Evergoods product details and construction standards and ensure that these are well-documented and communicated to Factory Partners. The Quality Manager will be responsible for a Quality Inspection Document for each style and for creating standard and process documentation wherever it is lacking. These documents will be regularly reviewed and maintained for accuracy.
DEFECTS AND WARRANTY CLAIMS
The Quality Manager will track product defects and failures discovered post-sale through the customer service and product return processes. These issues will be reviewed, catalogued and reported on regularly to monitor the effectiveness of our Quality Assurance activities and so that appropriate action may be taken in future manufacturing or design efforts. If warranted, the Quality Manager will arrange chargebacks or other appropriate remedies in response to large volumes of non-conforming product or warranty claims with the approval and visibility of Design Director and Chief Operating Officer.
COMMUNICATION CONDUIT
The Quality Manager will act as a conduit between our factory partners and the rest of the Evergoods team, bridging the gap between design intention and manufacturing reality so that each side can communicate with increased clarity and with a focus on practical problem-solving. This will require honest and communicative relationships with all parties.
Early on, this role will encompass a broad range of Quality Assurance and Production-related responsibilities. As production volumes grows this role may be divided up into more focused teams and job descriptions.
PRIMARY RESPONSIBILITIES
Prepare, maintain and review Quality departmental budget
Creation and execution of a Quality Inspection Calendar
Coordination with Quality Agents and factory representatives to conduct in-line inspection of all production runs and AQL inspection of all finished goods
Implement remedy plans for Quality issues as required
Communication conduit between Factory Partners and Evergoods Teams
Creation and maintenance of the Quality Inspection Document for each style
Creation and maintenance of Construction Standard documents
Maintenance and implementation of the Vendor Compliance Manual
Track and catalogue warranty claims and defective returns to initiate upstream action when warranted
Audit and onboarding process for new Factory Partners
AREAS OF SUPPORT
Advise the Product Team on areas of production difficulty related to specific styles
Assist Product Team in formulating and implementing production-appropriate solutions to design problems
Advise and educate the Customer Experience Team on questionable warranty claims
Keep and maintain an inventory of current PP samples to ensure accurate references are available
RELEVANT SKILLS
3+ years of working in and exposure to cut & sew production environments
Strong organizational and scheduling skills
Familiarity with AQL inspection procedures
Genuine interest in high quality cut & sew goods and the desire to manufacture to a very high standard
Experience and familiarity with sewn construction, assembly and manufacturing
Ability to work and communicate in a culturally diverse environment
Strong written and spoken communication in English
Ability to create heavily visual documents for effective communication across language and culture
Microsoft Office tools (Word, Excel, etc)
Google Workspace tools (Docs, Sheets, Calendar, Meet, etc)
Adobe Illustrator
Measurement in fractional inches and metric decimals
Simple photography for use as sample review reference or documentation
Must maintain a current and valid US passport for international travel
WORK STRUCTURE
Ability to travel domestically and internationally up to 30% of the time
This position may require working off-hours outside of regular office hours
Weeks not spent traveling will be spent in-office with flexibility to offset an irregular work structure
EMPLOYEE CONDUCT
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.
EQUAL EMPLOYMENT OPPORTUNITY
Evergoods is an Equal Employment Opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
To apply, send your resume and cover letter to ******************** with the job title as the subject line.
$42k-74k yearly est. 4d ago
QA/QC Manager
BRF
Quality assurance manager job in Montana
is between $160,000 and $220,000 depending on experience
Tutor Perini O&G Joint Venture is the company selected to execute construction of the Manhattan Jail Project in New York. Tutor Perini O&G JV is seeking a QA/QC Manager to join the project in Manhattan, NY
About Manhattan Jail Project
Extraordinary Projects, Exceptional Performance
The $3.8B project scope includes design and construction of a new state-of-the-art facility that will have dedicated space for on-site services and programming, indoor and outdoor recreation, food services, staff offices and facilities, amenities, below-grade accessory parking, and a secured entry.
The new facility will contain 1,040 beds and provide 125 accessory parking spaces below grade for all staff and service providers. In addition, the facility will provide 20,000 square feet of community and commercial space on the ground floor.
Extraordinary Projects need Exceptional Talent
Job Description:
Developing and revising Quality Management Plan, based on lesson learned and improve the Quality Management Process
An overall review of incoming inspections, in-process inspections, final inspections, and calibration records, and training
Responsible for internal/external auditing (construction entities, and other subcontractors
Schedule and provide training for Preparation Phase training
The QA for all inspection and test activities and attend and verify tests and inspections required to ensure material compliance with the plans and specifications
Contract Document requirements execution and oversight
Perform quality oversight on all subcontractors by reviewing Subcontractor Quality Management Plan/Quality Control Plan and reviewing agreements with subconsultants
Monitor subconsultant performance and compliance with the Contract
Ensure adequate resources (QC Team) are available for the project
General QC administration
QC staffing and supervision
Coordinate QC testing with QC subconsultant such as Material Testing Lab and Commissioning Agent/System Integrator.
Provide recommendation and communication with DOR for problem solution and verification of corrective actions. Develop and implement corrective measures in cases of noncompliance.
Verify corrective action(s) Maintain QC records in accordance with QMP
Ensure and verify the Subcontractors perform inspection for all construction materials to be used at the site to ensure compliance with material approvals
Responsible for the strict adherence to company safety policies and programs
Perform primary quality assurance/quality control inspections required in conformance with the project contract drawing and specifications
Attend all jobsites and prepare documentation for Quality Meetings
Required Skills:
Bachelors Degree in Engineering, Construction Management, Business Management or similar, from an accredited institution
10 or more years of experience in support heavy civil construction testing, inspection, supervision or management in support of large public works projects
Five (5) or more years as a Supervisor or Manager of construction quality control teams
Experience with contract specifications as they apply to quality control teams
Experience with MS Office
Excellent written and verbal skills
Equal Opportunity Employer
$160k-220k yearly Auto-Apply 60d+ ago
Quality Assurance Director
Center for Mental Health 3.6
Quality assurance manager job in Great Falls, MT
Full-Time/Exempt (Locations: Great Falls, Helena, Havre, Conrad)
Clinical Quality
Interprets and implements quality assurance standards.
Reviews clinical policies and procedures for quality and compliance.
Provides monitoring for preventive and corrective actions.
Identifies training needs and organize training interventions to meet quality standards.
Monitors risk management activities, reporting significant findings to Executive.
Reviewing client grievances and complaints and provides recommendations for clinical quality.
Development and implementation of an annual, formal, and comprehensive data-driven Continuous Quality Improvement (CQI) plan for CCBHC requirement.
Supports and monitors outcome measures model.
Reviews client and medication incident reports; recommends procedural and/or clinical policy changes.
Prepares Monthly Incident Review Tracking Form, Reviews in Monthly Clinical Director's meeting.
Facilitates proper documentation and reporting of significant incidents such as critical incidents and potential client abuse and/or neglect.
Collaborates on manuals to include Clinical, Program, Quality Assurance and Leadership.
Audit/Surveys
Conducts and/or oversees agency and program clinical audits such as those from DPHHS, SURS, Division of Quality Assurance, VA, WICHE, etc.
Coordinates and supports on-site audits conducted by external agencies.
Prepares reports for Leadership to communicate outcomes of quality activities and develops formal written response for audits.
Evaluates audit findings, developing a corrective action plan with the COO and Directors, monitoring progress and completion.
Collaborates with Leadership regarding audit processes and results.
Initiates, analyzes, and prepares report regarding client surveys.
Completes Annual Quality Assurance Report, quarterly and annual reports.
ARMS/Regulatory Requirements
Assures agency compliance with the ARMS in all clinical programs to include documentation that supports appropriate billing.
Assures ongoing compliance with quality and industry regulatory requirements.
Monitor the Administrative Rules of Montana. May train leadership and/or employees accordingly.
Creates policies and procedures that meet state and federal legal requirements.
Data Management
Devises sampling procedures and directions for recording and reporting quality data.
Collects and compiles statistical quality data.
Responsible for document management systems.
Completes necessary reports and assessments in a timely manner in accordance with agency policy.
Confidentiality Regulations:
Designated as the agency's HIPAA Privacy and Security Officer.
Conduct monitoring and investigates potential HIPAA breach violations.
Reporting for HIPAA violations to DPHHS.
Report issues pertaining to HIPAA to Leadership.
Supports proper documentation and processing of all HIPPA reports.
Completes necessary actions for correction of HIPAA concerns.
Submit reports of each HIPAA breach occurring within the agency to the Department of Public Health and Human Services within the first 60 days of the calendar year.
Reviews and approves records requests, may prepare clinical service summary letters as requested.
Training/Education
Provides consultation and education services to outside agencies and the public as assigned.
May represent the agency in giving comments to the ARMs hearings.
Provides new hire orientation training on overall agency guidelines, and HIPAA/ethics.
Conducts HIPAA training upon request with ongoing awareness of HIPAA policies and procedures.
Supports leadership in identifying culturally appropriate, trauma informed evidence-based practices for programs with additional guidance to implementation of those training models and monitoring for fidelity to the model.
CCBHC Evaluator
Collect and report on performance measures and Infrastructure, Prevention, and Promotion data.
Collect data on the clinic-level quality measures required under the CCBHC Certification Criteria and report on these data in the annual progress performance report.
Participate in all aspects of the National Evaluation of the program.
Facilitate measurement of progress towards the stated goals and objectives of CCBHC grant(s).
On-going collaboration with the CCBHC Grant Project Director and the National Evaluation Team.
Development of data collection workflows and facilitation of data collection protocols.
Data quality and data monitoring activities.
Data analysis and interpretation.
Implications for data-driven continuous quality improvement.
Additional Duties
Will attend Clinical Directors/Incident Review Committee and all CCBHC required meetings, trainings, and webinars.
Has authority to initiate and complete any step in the Performance Improvement Plan (PIP) process. Will collaboratively work with the levels of leadership involved.
May attend Senior Leadership, Supervisors, or other meetings as appropriate and assigned.
May perform emergency services both during and after normal work hours.
Must have valid MT driver's license, personal vehicle, and valid vehicle insurance will be traveling.
Required to complete CEUs as designated by clinical license, HIPAA/Security Officer requirements and CCBHC data management/population health management needs.
Performs other duties as assigned by Leadership.
Minimum Qualifications:
Graduation from a college or university with a Master's degree in social work or professional counseling.
Montana licensure is required for this level, LCSW or LCPC.
Minimum of three years' experience in clinical work is required.
Previous Supervisory experience is required.
HIPAA experience and HIPAA certifications preferred.
Required are knowledge of concepts, theories, principles, practices and methods of behavioral health programming and the ability to apply this knowledge to find unique and unprecedented solutions to client's clinical problems. Also required is knowledge of therapies, assessment, and the provision of consultation and education. Must have good organizational and leadership experience.
Thorough knowledge of the field of behavioral health and of the principles of delivery of behavioral health services; thorough knowledge of community resources useful in the treatment and prevention of emotional maladjustment.
Thorough knowledge of theory and practice in the field of specialization at a level appropriate for the training and experience required, thorough knowledge of the principles of community organization.
Thorough knowledge of principles and methods of supervision and in-service training, and the ability to supervise others. Thorough knowledge of the scope and activities of public and private health and welfare agencies.
Ability to give in-service training; to secure professional, clinical, or social work data and to record such data systematically; to interpret and evaluate the data and develop recommendations; and to write clear and accurate reports.
Travel is required to all offices.
Salary: $77,272.00 + DOE
All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Check.
About Us:
Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice.
We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 14 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment.
Our Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach.
Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services, offering compassionate, client-focused, professional support.
Our Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In.
About Great Falls: Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and the Center for Mental Health is an excellent choice for you. We would love to hear from you and discuss this opportunity.
EQUAL OPPORTUNITY EMPLOYER:
Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
$77.3k yearly Auto-Apply 41d ago
Director, Quality & Compliance Training (Princeton, Hybrid)
Otsuka America Pharmaceutical Inc. 4.9
Quality assurance manager job in Helena, MT
The Director, Quality & Compliance Training, is a senior leader within the Learning Center of Excellence under Global Quality. This role is responsible for developing and executing global training strategies for various functions (e.g., Commercial, Finance, HR, Legal, and other General & Administrative areas). The position ensures that learning programs drive business performance, compliance with corporate standards, and foster a culture of continuous development across the organization.
**Key Responsibilities:**
**Strategic Leadership & Governance**
+ Define and lead the global training strategy aligned with corporate objectives and quality principles.
+ Establish governance frameworks for training compliance and operational excellence, including policies and SOPs.
+ Serve as a key advisor to senior leadership on learning trends, capability-building strategies, and risk mitigation.
**Program Development & Delivery**
+ Design and oversee training programs for Commercial and G&A functions, ensuring relevance and scalability.
+ Implement innovative learning solutions leveraging adult learning principles, digital platforms, and blended learning approaches.
+ Ensure training content aligns with corporate standards and supports organizational priorities.
**Stakeholder Engagement & Collaboration**
+ Partner with functional leaders, HR, and Quality to identify learning needs and align initiatives with business goals.
+ Act as a trusted advisor to senior leadership on training effectiveness and workforce capability development.
**Continuous Improvement & Analytics**
+ Define KPIs and leverage data analytics to measure training impact and drive enhancements.
+ Stay current with industry best practices, emerging technologies, and evolving business needs to continuously improve learning programs.
**Operational Oversight**
+ Collaborate with training operations teams to ensure efficient delivery and compliance tracking.
+ Oversee vendor relationships for training services and technology solutions
**Qualifications:**
+ Bachelor's degree required; advanced degree in Life Sciences, Education, Organizational Development, or related field preferred.
+ 10+ years in pharmaceutical or life sciences industry with significant experience designing and implementing global training programs.
+ Proven track record in designing and implementing global training programs and managing cross-functional teams.
+ Strong understanding of R&D functions and the regulatory landscape (GxP, ICH, FDA, EMA, etc.).
+ Proven ability to design and deliver impactful learning programs using adult learning principles.
+ Experience with learning technologies (e.g., LMS, virtual learning platforms) and data-driven training strategies.
+ Excellent communication, collaboration, and stakeholder engagement skills.
**Preferred Attributes:**
+ Strategic thinker with a passion for scientific learning and development.
+ Agile and adaptable in a fast-paced, matrixed environment.
+ Strong project management and organizational skills.
+ Committed to fostering innovation, compliance, and continuous improvement through learning.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $164,530.00 - Maximum $245,985.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$164.5k yearly 40d ago
Field Quality Manager
Techflow Inc. 4.2
Quality assurance manager job in Great Falls, MT
Field Quality Manager (FQM) TechFlow Inc. is seeking a proactive and detail-driven Field Quality Manager to join our team in supporting security equipment throughout the US. In this pivotal role, you'll help drive operational excellence by supporting the implementation of quality standards and continuous process improvements that enhance reliability and customer satisfaction. Reporting to the Senior Field Quality Manager, you'll work hands-on with regional customers and stakeholder personnel to ensure compliance, resolve issues efficiently, and maintain consistent, high-quality performance across field operations.
Work is primarily home-based with up to 75% travel required.
Key Responsibilities
* Acts as a point of contact between the field team, customer representatives, and stakeholders to share updates and resolve routine issues.
* Maintains compliance with contract and quality requirements through documentation reviews and field audits.
* Provides operational support to field teams to assist in meeting performance goals and ensure adherence to regulatory and safety standards.
* Drive continuous improvement efforts by identifying process gaps and suggesting practical solutions to improve efficiency.
* Promotes a culture of quality and safety, ensuring all field teams follow training and compliance requirements.
* Assists field support staff with ticket tracking, customer communication, and issue escalation to help meet service-level goals.
* Monitor field work for preventive and corrective maintenance tasks, ensuring accuracy in scheduling and documentation.
* Collects and reviews data to identify potential issues or trends and assists in preparing reports for management review.
* Uses maintenance tracking systems (EAM/CMMS) to create and update work orders, verify data accuracy, and report discrepancies.
* Assists in updating procedures and documentation to reflect process changes, regulatory updates, or customer requirements.
* Compiles and organizes data from field teams and customer reports to support performance tracking and improvement efforts.
* Communicates regularly with supervisors and team members, sharing updates and helping ensure consistent alignment with project goals.
* Prepares and delivers basic reports and presentations for internal meetings, summarizing performance data and progress updates.
* Participates in meetings with customers, stakeholders, and internal staff to provide updates, take notes, and follow up on assigned action items
* Demonstrates reliability and focus under pressure, maintaining accuracy while meeting tight deadlines and shifting priorities.
* Maintains organized records and clear communication, supporting accurate documentation and consistent workflow management
* Identifies opportunities to save costs, streamline tasks, and improve daily operations through teamwork and attention to detail.
$81k-109k yearly est. 30d ago
Director, Quality - Life Sciences
Datavant
Quality assurance manager job in Helena, MT
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Datavant is seeking a strategic and hands-on **Director of Quality** to lead product and supplier quality assurance efforts within our **Life Sciences business unit** , which includes the **Datavant Connect** and **Aetion Evidence Platform** . These platforms deliver regulatory-grade real-world data (RWD) solutions through tokenization, data linkage, and privacy-preserving analytics.
As Director of Quality, you will own the implementation and evolution of GxP-aligned quality practices that support regulated data services and software. This includes oversight of software validation, privacy compliance, supplier qualification, and audit readiness. You will also lead a team of quality specialists and partner cross-functionally with Product, Engineering, Security, Privacy, and Customer Assurance to ensure that we meet or exceed regulatory expectations and customer trust standards.
This role is essential to operationalizing Datavant's **Quality Management System (QMS)** across internal and external stakeholders and enabling continued growth in regulated RWD and evidence generation environments.
**What You Will Do**
+ Lead the development and continuous improvement of Datavant's QMS across Life Sciences products and supplier relationships, ensuring GxP and privacy compliance.
+ Manage and mentor a team of quality specialists responsible for core functions such as CAPA, internal audits, validation, and supplier monitoring.
+ Serve as the primary quality liaison to product development teams (Connect and Aetion), providing guidance on SDLC quality controls, validation strategies (GAMP 5, Part 11), and regulatory risk mitigation.
+ Oversee supplier qualification and re-evaluation processes, including risk-based assessments, audit coordination, and performance monitoring.
+ Establish and maintain quality metrics (e.g., CAPA closure, audit readiness scores, supplier performance) and drive continuous improvement initiatives.
+ Support readiness for and participation in customer audits and external assessments (e.g., pharma clients, CROs, regulatory partners).
+ Partner with Security and Privacy teams to align product and supplier practices with frameworks like HIPAA, GDPR, and FedRAMP.
+ Lead or support periodic management reviews of the QMS and contribute to strategic quality planning and resource allocation.
+ Ensure clear documentation and traceability across all quality activities, systems, and changes in compliance with FDA 21 CFR Part 11 and ICH E6(R3).
+ Represent Datavant's quality program in external communications, including client onboarding, RFIs, and quality-related escalations.
**What You Need to Succeed**
+ 8+ years of experience in quality, compliance, or regulatory roles within life sciences, digital health, or regulated software organizations.
+ Strong working knowledge of relevant regulations and frameworks, including **FDA 21 CFR Part 11, GAMP 5, ISO 9001, ICH E6(R3), HIPAA** , and **GDPR** .
+ Proven leadership in scaling and operationalizing a **QMS in a SaaS, RWD, or GxP context** .
+ Experience managing and mentoring cross-functional teams.
+ Demonstrated success overseeing **validation, supplier oversight, internal audits, and CAPA management** .
+ Deep understanding of **data governance, privacy, and security** best practices.
+ Experience interacting with external auditors, customer compliance teams, or regulatory agencies.
+ Strong communication skills-capable of explaining complex quality topics to product, legal, technical, and customer-facing stakeholders.
**What Helps You Stand Out**
+ Prior experience supporting real-world data (RWD) platforms or evidence generation technologies used in regulatory submissions.
+ Background working in or with tokenization, health data linkage, or privacy-enhancing technologies.
+ Experience interfacing directly with pharmaceutical, biotech, or CRO quality teams.
+ Training or certification in Six Sigma, ISO Auditing, or software validation methodologies.
+ Familiarity with supplier portals, quality dashboards, or eQMS platforms (e.g., Veeva, MasterControl).
+ Experience contributing to industry working groups on quality, data integrity, or health data compliance.
\#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation.
The estimated base salary range (not including variable pay) for this role is:
$165,000-$230,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$165k-230k yearly 37d ago
Director of Quality
Livingston Healthcare 4.0
Quality assurance manager job in Montana
The Director of Quality is responsible for developing, implementing, and maintaining a comprehensive quality management and performance improvement program. This includes oversight of patient safety, risk management, infection prevention, and continuous improvement initiatives. The Director ensures that the hospital meets or exceeds standards established by CMS, and state and federal regulatory agencies, while supporting the hospital s mission to deliver safe, high-quality, patient-centered care.
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and oversee the hospital s Quality, Patient Safety, Infection Prevention, and Performance Improvement programs.
Monitor key performance indicators, clinical outcomes, and patient satisfaction metrics to identify opportunities for improvement.
Ensure compliance with Critical Access Hospital Conditions of Participation (CoPs) and other applicable regulatory requirements.
Manage and oversee hospital-wide quality committees, including Quality Improvement, Patient Safety Committee, and Infection Prevention Committee.
Focuses on the facilitation of clinical and system problem identification, data collection, analysis, reporting, and direction of improvements.
Lead root cause analyses (RCA), failure mode and effects analyses (FMEA), and other quality review processes following adverse events or near misses.
Oversight and coordination of medical peer review process as directed by Chief of Staff and Medical Executive Committee.
Coordinate survey readiness activities, including preparation for licensure surveys.
Partner with Risk Management and Infection Prevention to ensure alignment between quality and safety initiatives.
Oversee the collection, analysis, and reporting of clinical quality data to CMS (e.g., Hospital Compare, HCAHPS, MBQIP measures).
Provide education and training to staff and medical staff on quality improvement principles, patient safety, and regulatory updates.
Prepare and present regular quality reports to the Board of Quality Directors and executive leadership.
Maintain several committee memberships
Participate in the development of a wide variety of policies and procedures as needed or requested.
Serve as a hospital resource and advocate for a culture of safety, accountability, and continuous improvement.
Aligns the organization with national quality and patient safety initiatives such as Institute for Healthcare Improvement (IHI), CMS Core Measures, PIN, and others as identified.
Provide quality improvement and patient safety resources and coaching to leadership and staff as needed.
Development and maintenance of assigned operating budgets within allocated resources.
Maintains current understanding of and knowledge of management and leadership techniques and skills.
Stay current in in literature and regulatory agency requirements related to quality and patient safety.
Provides oversight for programs and staff reporting to the Quality Department.
Provides leadership and oversight of the hospital s education program to ensure compliance with CMS Conditions of Participation and other regulatory standards across all departments and disciplines.
Assists and participates in orientation and quality education for new employees and clinical departments.
Performs other duties as required.
OTHER FUNCTIONS, DUTIES AND RESPONSIBILITIES OF ALL EMPLOYEES:
Supports and models individual behavior consistent with the Standards of Excellence and the mission, vision and values of Livingston Healthcare.
Demonstrates commitment to customer service by:
Building effective working relationships and treating others with respect.
Interacting with customers (patients, co-workers and visitors) in a warm and friendly way.
Taking immediate action to meet customers needs or request.
Attentive to each customer concern.
Demonstrates and encourages an ethic of open and effective communication and teamwork throughout the organization.
Adheres to Livingston HealthCare s Code of Conduct and Livingston HealthCare and departmental compliance policies.
The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.
QUALIFICATIONS (Required):
Education:
Bachelor's Degree in Nursing.
Master's Degree in Nursing preferred.
Experience:
Minimum of 5 years of experience in nursing, experience in healthcare quality preferred.
Experience in a Critical Access Hospital or rural healthcare environment strongly preferred.
Prior leadership or management experience required.
Licensure/Certification:
Current Montana RN License.
Certified Professional in Healthcare Quality (CPHQ) or equivalent certification (or obtained within 1 year of hire).
Skills and Competencies:
Strong knowledge of CMS CAH Conditions of Participation, and other regulatory requirements.
Proven ability to lead multidisciplinary teams and drive organizational change.
Excellent analytical, organizational, and communication skills.
Proficient in data analysis, report writing, and use of performance improvement tools (e.g., PDSA, Lean, Six Sigma).
Ability to manage multiple priorities in a fast-paced, rural healthcare environment.
Demonstrates integrity, professionalism, and commitment to patient-centered care.
$114k-142k yearly est. 60d+ ago
Director of Quality Assurance
Find Your Opportunity 3.4
Quality assurance manager job in Billings, MT
POSITION: Director of Quality Assurance SHIFT: Monday - Friday, 8:00 am - 5:00pm PAY RATE: $119k - $144k+ (DOE) + Full Benefits Package LOCATION: On-Site at Billings, MT location SUMMARY OF RESPONSIBILITIES
The Director of Quality Assurance is a key leader in our steel fabrication and manufacturing operations. This role is responsible for developing, implementing, and managing a robust Quality Management System (QMS) that ensures our fabricated and manufactured steel products consistently meet or exceed industry standards and customer expectations. The Director of Quality Assurance will lead quality initiatives across all production lines, champion continuous improvement, and foster a culture of quality throughout the manufacturing process.
ESSENTIAL JOB FUNCTIONS
Embrace and demonstrate the qualities of the TrueNorth Steel Game Changer definition.
Lead the development and integration of a company-wide QMS tailored for steel fabrication and manufacturing.
Oversee process control, improvement, testing, and inspection procedures specific to steel fabrication, welding, and related manufacturing activities.
Collaborate with Senior Quality Managers to resolve corrective actions, identify root causes, and communicate solutions across fabrication and production departments.
Establish and monitor quality metrics (e.g., process capability, control charts) to support data-driven decisions in steel manufacturing.
Analyze statistical data to identify trends and drive improvements in steel product quality and manufacturing efficiency.
Establish a formal process for document changes, including review, approval, communication, and implementation.
Report monthly on corrective actions and nonconformance trends to the Operations Team, with a focus on steel fabrication and manufacturing processes.
Work closely with Manufacturing and Site Operations Managers to address nonconformance issues and implement solutions that enhance steel manufacturing outcomes.
Ensure all steel product lines meet required certification standards, including welding and fabrication codes.
Drive continuous improvement initiatives across all manufacturing departments, focusing on steel fabrication best practices.
Partner with Purchasing and Project Management teams to monitor vendor performance and develop criteria for critical suppliers of steel and fabrication materials.
Prepare and review the annual Quality department budget.
Manage departmental budgets and resources to support quality objectives in steel manufacturing.
Oversee documentation and record-keeping for traceability, compliance, and audit readiness.
Manage inspection personnel qualifications and training to meet AISC/API standards.
Drive initiatives to improve weld integrity, reduce defects, and enhance product quality.
Establish criteria and rating systems for critical vendors and suppliers.
Support internal and external quality audits, especially those related to steel fabrication standards and certifications.
Maintain a deep understanding of all company steel product lines and fabrication processes.
Travel to the sites and vendors on a quarterly basis or as needed is required.
Prompt and dependable attendance.
Other duties as assigned.
KNOWLEDGE, SKILLS, AND QUALITIES
In-depth knowledge of steel fabrication, welding processes, and manufacturing operations required.
Proven record of driving business performance improvements in steel manufacturing.
Strong understanding of statistical process control and inspection methods for steel products.
Excellent written and verbal communication skills.
Proficient in quality control software, word processing, spreadsheets, and databases.
Strong personnel management and leadership skills.
Commitment to safety and compliance in steel fabrication and manufacturing.
EDUCATION AND WORK EXPERIENCE
Bachelor's degree in Business Administration, Engineering, Construction Management, or related field.
Minimum 5 years' experience implementing and managing quality systems in a steel fabrication or manufacturing environment, with at least 5 years in people management.
Proven record of business performance improvement through quality management initiatives.
$119k-144k yearly 35d ago
Quality Assurance Director
Many Rivers Whole Health
Quality assurance manager job in Helena, MT
Job Description
Full-Time/Exempt (Locations: Great Falls, Helena, Havre, Conrad)
Clinical Quality
Interprets and implements quality assurance standards.
Reviews clinical policies and procedures for quality and compliance.
Provides monitoring for preventive and corrective actions.
Identifies training needs and organize training interventions to meet quality standards.
Monitors risk management activities, reporting significant findings to Executive.
Reviewing client grievances and complaints and provides recommendations for clinical quality.
Development and implementation of an annual, formal, and comprehensive data-driven Continuous Quality Improvement (CQI) plan for CCBHC requirement.
Supports and monitors outcome measures model.
Reviews client and medication incident reports; recommends procedural and/or clinical policy changes.
Prepares Monthly Incident Review Tracking Form, Reviews in Monthly Clinical Director's meeting.
Facilitates proper documentation and reporting of significant incidents such as critical incidents and potential client abuse and/or neglect.
Collaborates on manuals to include Clinical, Program, Quality Assurance and Leadership.
Audit/Surveys
Conducts and/or oversees agency and program clinical audits such as those from DPHHS, SURS, Division of Quality Assurance, VA, WICHE, etc.
Coordinates and supports on-site audits conducted by external agencies.
Prepares reports for Leadership to communicate outcomes of quality activities and develops formal written response for audits.
Evaluates audit findings, developing a corrective action plan with the COO and Directors, monitoring progress and completion.
Collaborates with Leadership regarding audit processes and results.
Initiates, analyzes, and prepares report regarding client surveys.
Completes Annual Quality Assurance Report, quarterly and annual reports.
ARMS/Regulatory Requirements
Assures agency compliance with the ARMS in all clinical programs to include documentation that supports appropriate billing.
Assures ongoing compliance with quality and industry regulatory requirements.
Monitor the Administrative Rules of Montana. May train leadership and/or employees accordingly.
Creates policies and procedures that meet state and federal legal requirements.
Data Management
Devises sampling procedures and directions for recording and reporting quality data.
Collects and compiles statistical quality data.
Responsible for document management systems.
Completes necessary reports and assessments in a timely manner in accordance with agency policy.
Confidentiality Regulations:
Designated as the agency's HIPAA Privacy and Security Officer.
Conduct monitoring and investigates potential HIPAA breach violations.
Reporting for HIPAA violations to DPHHS.
Report issues pertaining to HIPAA to Leadership.
Supports proper documentation and processing of all HIPPA reports.
Completes necessary actions for correction of HIPAA concerns.
Submit reports of each HIPAA breach occurring within the agency to the Department of Public Health and Human Services within the first 60 days of the calendar year.
Reviews and approves records requests, may prepare clinical service summary letters as requested.
Training/Education
Provides consultation and education services to outside agencies and the public as assigned.
May represent the agency in giving comments to the ARMs hearings.
Provides new hire orientation training on overall agency guidelines, and HIPAA/ethics.
Conducts HIPAA training upon request with ongoing awareness of HIPAA policies and procedures.
Supports leadership in identifying culturally appropriate, trauma informed evidence-based practices for programs with additional guidance to implementation of those training models and monitoring for fidelity to the model.
CCBHC Evaluator
Collect and report on performance measures and Infrastructure, Prevention, and Promotion data.
Collect data on the clinic-level quality measures required under the CCBHC Certification Criteria and report on these data in the annual progress performance report.
Participate in all aspects of the National Evaluation of the program.
Facilitate measurement of progress towards the stated goals and objectives of CCBHC grant(s).
On-going collaboration with the CCBHC Grant Project Director and the National Evaluation Team.
Development of data collection workflows and facilitation of data collection protocols.
Data quality and data monitoring activities.
Data analysis and interpretation.
Implications for data-driven continuous quality improvement.
Additional Duties
Will attend Clinical Directors/Incident Review Committee and all CCBHC required meetings, trainings, and webinars.
Has authority to initiate and complete any step in the Performance Improvement Plan (PIP) process. Will collaboratively work with the levels of leadership involved.
May attend Senior Leadership, Supervisors, or other meetings as appropriate and assigned.
May perform emergency services both during and after normal work hours.
Must have valid MT driver's license, personal vehicle, and valid vehicle insurance will be traveling.
Required to complete CEUs as designated by clinical license, HIPAA/Security Officer requirements and CCBHC data management/population health management needs.
Performs other duties as assigned by Leadership.
Minimum Qualifications:
Graduation from a college or university with a Master's degree in social work or professional counseling.
Montana licensure is required for this level, LCSW or LCPC.
Minimum of three years' experience in clinical work is required.
Previous Supervisory experience is required.
HIPAA experience and HIPAA certifications preferred.
Required are knowledge of concepts, theories, principles, practices and methods of behavioral health programming and the ability to apply this knowledge to find unique and unprecedented solutions to client's clinical problems. Also required is knowledge of therapies, assessment, and the provision of consultation and education. Must have good organizational and leadership experience.
Thorough knowledge of the field of behavioral health and of the principles of delivery of behavioral health services; thorough knowledge of community resources useful in the treatment and prevention of emotional maladjustment.
Thorough knowledge of theory and practice in the field of specialization at a level appropriate for the training and experience required, thorough knowledge of the principles of community organization.
Thorough knowledge of principles and methods of supervision and in-service training, and the ability to supervise others. Thorough knowledge of the scope and activities of public and private health and welfare agencies.
Ability to give in-service training; to secure professional, clinical, or social work data and to record such data systematically; to interpret and evaluate the data and develop recommendations; and to write clear and accurate reports.
Travel is required to all offices.
Salary: $77,272.00 + DOE
All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Check.
About Us:
Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice.
We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 14 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment.
Our Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach.
Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services, offering compassionate, client-focused, professional support.
Our Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In.
About Great Falls: Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and the Center for Mental Health is an excellent choice for you. We would love to hear from you and discuss this opportunity.
EQUAL OPPORTUNITY EMPLOYER:
Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
$77.3k yearly 12d ago
Quality Assurance and Training Manager
Maximus 4.3
Quality assurance manager job in Billings, MT
Description & Requirements Maximus is currently hiring for a Quality Assurance and Training Manager to support our Kansas Eligibility Operations team. This is a remote opportunity. The Quality Assurance and Training Manager will will oversee quality assurance programs, manage remote training teams, and ensure compliance with contractual and regulatory standards. In this role, the Quality Assurance and Training Manager will design and implement training strategies, monitor performance, and leverage standardized quality tools to enhance service delivery and to meet client's needs.
*This role is contingent upon contract award*
Why joining Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Design, develop and implement training curriculum and supporting materials.
- Develop training schedules based on the evaluation of the need for new staff.
- Develop and deliver training through input and communication with the client and leadership.
- Ensure that Client Service Reps are provided with updated knowledge required for the project, which includes management of changes to scope and direction.
- Communicate operating policies and procedures and ensure compliance with contractual agreement.
- Arrange staff training on a regular and ongoing basis regarding telephone protocols and project information obtained through quality assurance monitoring.
- Manage quality operations including planning, implementing, monitoring, and reporting functions.
- Manage internal and external customer expectations related to quality management, and effectively communicate corporate quality standards across the project.
- Support and improve the Quality Program and provide the leadership and direction to enhance accepted standards of quality practices, continuous improvement, and ethical considerations.
- Aggregate and analyze quality data and identify opportunities for improvement in product and service quality, and the design and implementation of key business and quality processes.
- Maintain responsibility for developing, implementing, and writing procedures, work instructions and flow-charts for quality management activities and monitoring compliance with contractual agreements.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to travel up to 25% of the time as business need dictates.
- Lean Six Sigma experience with a minimum of Yellow Belt Certification required.
- Experience managing direct reports remotely required, as well as multiple training sessions virtually.
- Experience with designing, implementing and reporting customer satisfaction surveys required.
- Experience with standardized quality tools required.
- Experience with call and voice monitoring platforms required.
- Experience with a large-scale telephony system required.
- Experience with Client Relationship Management (CRM) platforms required.
- Experience with contract compliance and quality platforms required.
- Experience with statistical processes required.
- Premium contact center billing experience required.
- Financial experience with Oracle preferred.
- Medicaid program knowledge and experience highly preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
100,000.00
Maximum Salary
$
112,400.00
$67k-103k yearly est. Easy Apply 8d ago
Clinical Quality Program Manager
Riverstone Health 3.6
Quality assurance manager job in Billings, MT
Working title: Clinical Quality Program Manager
Classification title: Medical and Health Services Managers (11-9111)
Department: CHC
Program: CHC Admin
Reports to: Senior Director of Clinical Operations Support
FLSA status: Exempt: Full-Time
Wage Range: $65,471 to $92, 291 annually; based on number of years of transferrable experience and internal equity
RiverStone Health:
Serving the Yellowstone County community and south-central Montana for nearly 50 years, RiverStone Health is an essential provider of personal and public health services. Health, Education, Leadership and Protection - HELP is what we do. From medical, dental and behavioral healthcare; home care and hospice; public health services like immunizations, WIC, health promotion and restaurant inspections; and educating the next generation of health professionals, our expertise spans all ages and stages of life.
Underlying principles of access, affordability, compassion and quality in all interactions, RiverStone Health improves life, health and safety for all of the communities we serve.
Program Overview:
The Clinical Quality Program Manager will lead and oversee the development, implementation, and ongoing evaluation of clinical quality initiatives across our Federally Qualified Health Center (FQHC), which is recognized as a Patient-Centered Medical Home (PCMH). This position plays a critical role in advancing the organization's mission to provide high-quality, equitable, and patient-centered care to underserved and diverse populations.
The Clinical Quality Program Manager will be responsible for designing and executing strategies to enhance clinical outcomes and population health to improve patient experience, and ensure compliance with regulatory and accreditation standards, including HRSA, UDS, PCMH, and NCQA guidelines. This role involves close collaboration with medical, nursing, behavioral health, dental, and administrative leadership to foster a culture of continuous quality improvement (CQI), evidence-based practice, and data-driven decision-making.
Job Summary:
Key responsibilities include leading quality improvement initiatives and projects, managing clinical performance metrics, ensuring timely and accurate reporting for internal and external stakeholders, and guiding the organization in achieving excellence in care coordination, chronic disease management, and population health outcomes.
The Clinical Quality Program Manager will champion universal care delivery, leveraging health information technology, informatics and data analytics to reduce disparities and enhance outcomes across the full spectrum of services provided by the health center. This leader will also oversee quality improvement staff and play a key role in provider engagement, education, and performance feedback.
Essential Functions/Major Duties and Responsibilities:
A. Program Management 50%
Oversight of all clinical quality including monitoring, validating, improving and reporting.
Ensure computerized record management systems are adequate, communicate IT issues and recommend improvements.
Ensure confidential information is safe guarded.
Plan, implement, and administer projects and other quality improvement initiatives.
Maintain awareness of advances in equipment, IT software, data processing, government regulations and financing options.
Monitor the use of equipment, inventory, facilities and other program resources that affect services provided, including those internal and external to RiverStone Health.
Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
Maintain communication between staff, leadership and other stakeholders by attending meeting, and coordinating interdepartmental functions, maximizing effectiveness and efficiency of interdepartmental operations.
Establish objectives and evaluative operational criteria.
Develop, implement, and ensure adherence to policies and procedures.
Review and analyze facility activities and data to aid planning, risk management and to improve service utilization.
Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
Manage and lead complex programs and services utilizing effective communication, knowledge, resources, and business processes maximizing customer service.
Consult with medical, business, and other local community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote RiverStone Health programs.
Develop Quality improvement instructional materials and conduct in-service and community-based educational programs.
Coordinate the operational implementation of EHR and Information System changes as they relate to clinical processes.
B. Program-specific duties 45%
Ensure compliance with all relevant grant requirements including, but not limited to, the Health Resources and Services Administration (HRSA) Operational Site Visit Protocol, FTCA requirements, and NCQA Requirements as related to quality improvement.
Attend meetings, conferences, workshops, and training sessions to become and remain current on developments in areas surrounding quality improvement, project management and community health centers.
Oversees the management and effective implementation of Value Based Care and insurance Payor Contracts.
Lead and facilitate the Project Management process in the health center, to ensure adherence to established priorities and appropriate resourcing for successful project implementation. Including multiple concurrent projects with teams of 3 - 20 members.
Support and encourage innovation from all levels of staff while balancing available resources.
Lead when appropriate and activity participate in RSH projects and committees.
Ensure adherence to a robust Quality Improvement Program and culture, including implementation of a board-approved Quality Improvement Plan and associated procedures, guidelines and education. Actively engage in personal and professional development in Quality Improvement, Project Management, Informatics and other relevant topics, actively identifying and completing self-education as well as recommending and facilitating education for CHC leadership and staff.
Research, implement and manage population health activities that lead to improved patient care, experience, and safety.
Collaborate and share quality improvement practices throughout the state with other health centers.
Ensure that efforts for improvement include a focus on health equity, and that potential disparities in care are addressed.
Champion the adoption of new technologies and practices that support the CHC's commitment to high-quality care.
Non-Essential Functions/Other duties as assigned ≥5%
Perform other duties as assigned in support of RiverStone Health's mission and goals.
Education and Experience:
Minimum Qualifications
Three years of related Health care experience in a quality improvement role, including leading teams.
Project management experience.
Proficiency in data analysis, informatics, and electronic health systems (EHR).
High School Diploma or equivalent
Any combination of experience and training which provide the equivalent scope of knowledge, skills, and abilities necessary to perform the work.
Preferred Qualifications:
Bachelor's degree in a related field
Experience in health care operations and federally qualified health center preferred.
Experience working with underserved population
Medical Terminology
Required Certificates, Licenses, Registrations:
Valid Montana State Driver's License
Lean/Six Sigma Yellow Belt (must achieve within 1 year of hire)
Knowledge, Skills, and Abilities:
Computer literacy, in Microsoft Office Suite.
Ability to maintain a calm and positive demeanor during difficult interactions.
Ability to display non-judgmental and empathetic listening skills.
High degree of detail-oriented skill level.
Knowledge and understanding of protected sensitive patient health information (HIPAA) and confidentiality.
Educate staff and show through example, the significance and meaning of working collaboratively to maintain a positive work environment.
Ability to perform job duties with integrity and innovation to ensure completion and a high level of quality.
Ability to understand and adhere to required administrative policies and procedures.
Excellent communication skills to ensure efficiencies and quality customer service.
Customer Service Excellence:
Doing things right the first time
Making people feel welcome
Showing respect for each customer
Anticipating customer needs and concerns
Keeping customers informed
Helping and going the extra mile
Responding quickly
Protecting privacy and confidentiality
Demonstrating proper telephone etiquette
Taking responsibility for handling complaints
Being professional
Taking ownership of your attitude toward Service Excellence.
Supervision:
No direct supervision
Physical Demands and Working Conditions:
Occasional day travel to satellite clinics required
May be expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, other vehicles, etc. Travel occurs in all weather conditions, including extreme heat and cold.
Work is mainly done on a computer, up to 8 hours a day.
Create and maintain a safe/secure working environment by adhering to safety, security, and health requirements. Integrates injury, illness, and loss prevention into job activities by attending any necessary training and implementing best practices.
Freedom to Act & Decision Making:
Decisions directly affect the quality of services provided to the public.
Considerable leeway is granted for the exercise of independent judgment and initiative.
Communications & Networking:
Presents to large and small groups regularly.
Frequent written and verbal communication with RiverStone staff for the purpose of training and information delivery
Works directly with leadership and department staff to develop quality training sessions
Interaction with professionals across the state for program credentialing and management.
Budget & Resource Management:
Oversight of project and/or associated grant budgets as applicable ($20k - $1million)
$65.5k-92.3k yearly 33d ago
Underground Construction Quality Manager
Barnard Construction Company, Inc. > Working Here > Current Openings > Job Listingsbarnard Construction Company 4.2
Quality assurance manager job in Bozeman, MT
Barnard Construction Company, Inc. is seeking a Quality & Environmental Manager. The ideal candidate will have at least seven years of quality and environmental experience including operating ISO 9001 and ISO 14001 compliant management systems. Work will be to maintain and improve quality and environmental systems to ensure compliance.
Barnard Construction Company, Inc., based in Bozeman, Montana, is a heavy-civil construction company with projects underway across North America. Barnard is ranked by
Engineering News-Record
, a leading construction industry periodical, as one of the nation's Top 400 civil contractors. We specialize in dam construction and rehabilitation, power transmission and distribution, tunneling, inland marine, oil, gas, utility, and sewer and water pipeline projects. We offer competitive salaries, profit sharing, 401(k)s, a generous health plan, annual bonuses, and challenging career opportunities with a financially solid company. Barnard's people are the reason for the success of the company. Our reputation attracts the highest quality personnel, people who are committed to producing projects that set a standard for excellence. At Barnard, we build the riskiest, most difficult, complex jobs we can find and we hire people who thrive on tough work and demanding opportunities.
Qualifications
Undergraduate degree in Engineering, Construction Management or related field. Equivalent experience in a construction-related position will also be considered.
Must be willing to travel and relocate. Project sites are located domestically and internationally, so relocation and/or travel are required.
Over 7 years of experience in quality and environmental management.
Experience of operating ISO 9001 and 14001 management systems.
Membership of a relevant professional organizations.
Trained as an internal auditor.
Experience in the construction industry, engineering or related fields (preferably heavy civil engineering including tunnels, dams and reservoirs, transportation and pipelines)
Strong attention to detail, and excellent organizational skills.
Ability to read and understand plans and specifications, including rebar shop drawings for structural concrete work.
Ability to perform pre-placement and placement inspections for structural concrete.
U.S. Army Corps of Engineers Construction Quality Management for Contractors Certification (USACE CQM-C).
Proficient in Microsoft Office applications (e.g., Outlook, Word, Excel, PowerPoint, etc.)
Responsibilities
Oversee and maintain ISO 9001 and ISO 14001 compliant management systems.
Manage Non-Conformance Reports (NCRs), including conducting root cause analysis.
Assist department leads and projects in developing and improving processes.
Responsible for continually improving the Quality Management System (QMS) and Environmental Management System (EMS).
Maintain the legal compliance registers.
Conduct regular quality and environmental reviews and audits.
Manage and coordinate quality and environmental activities associated with field engineering field procurement, construction, testing, and commissioning within the project scope.
Maintains client liaison and communication for project's quality and environmental activities, as directed by the Project Manager.
Review, audit and survey quality and environmental activities across the project.
Advise and report quality and environmental issues and progress to the project management team.
Equal Opportunity Employer Veterans/Disabled, E-Verify Employer
#mon
$59k-84k yearly est. Auto-Apply 60d+ ago
Quality/Infection Control Manager (101025.4) FULL TIME
Bitterroot Health
Quality assurance manager job in Hamilton, MT
Quality Improvement Manager opportunity in beautiful Hamilton, Montana!! Bitterroot Health is seeking candidates to fill a Quality Improvement Coordinator Manager position in the Quality, Safety and Risk Department. The Manager for Quality Improvement/Infection Prevention and Control is responsible for oversight of the Infection Prevention and Control program hospital-wide. The position has supervisory responsibilities for assisting the department with quality initiatives across the organization, including data abstraction and analysis, occurrence reporting and investigation, patient safety, patient experience, and policy and procedure development. Collaborating with teams and individuals to create and sustain infection prevention strategies and provide feedback as appropriate.
Minimum Qualifications:
Baccalaureate degree in nursing
Licensures, Certifications, Registrations: Certification in Infection Control and Epidemiology (CIC preferred), or attainment of certification within 2 years after employment.
Minimum 3 years' experience as a Preventionist or related healthcare experience with knowledge of patient care practices, microbiology, asepsis, disinfection/sterilization, adult education, infectious diseases, communication, program administration and epidemiology
Minimum 3 years' experience abstracting and reporting at local, state and federal levels quality measures.
Schedule: Full-time, 40 hours/week, on site Benefits: This position is eligible for the full benefit package
$59k-92k yearly est. 3d ago
Manager of Quality Control - GTF
Avmax Montana Inc.
Quality assurance manager job in Great Falls, MT
Job Description
About Avmax:
Avmax is a diverse company offering every product and service related to aviation. We have locations, operations, and deployment worldwide.
Our vision at Avmax Group Inc. ("Avmax") is to simplify our customers' aviation needs through dependable, globally integrated services with trusted results. Established in 1976, our locations include: Calgary (HQ) and Vancouver in Canada, Great Falls and Jacksonville in the USA, Nairobi in Kenya, and N'Djamena in Chad.
Avmax offers the following capabilities: Aircraft Leasing, Airline Operations, Avionics, Component Repairs, Engineering, MRO, Paint and Spares. Avmax's engineering division is a Transport Canada authorized Design Approval Organization (DAO). Avmax's maintenance division is a Transport Canada authorized Maintenance Repair Organization (MRO).
Why work at Avmax?
Avmax has a diverse workforce with opportunity for growth and career advancements. We offer competitive compensation and benefit packages, flexibility, work-life balance and a friendly working environment.
We are proud of our work and commitment to create one of the leading workforce, products and services in the Aviation industry.
Reporting:
The Quality Control Manager reports directly to the Director of Quality.
Core Competencies:
Organizational
Change Management
Problem Solving
Focus & Drive
Emotional Intelligence
Building trust
Critical Thinking
Key Performance Indicators / Duties & Responsibilities:
Ensure compliance to customer quality requirements.
Assist inspectors in making decisions on product quality issues.
Ensure the effective operation of corrective and preventive action systems.
Ensure that all reportable Service Difficulty Reports and Irregularities are completed and forwarded to Quality Assurance
Handle the day-to-day activities of supervising Quality Control Inspectors.
Ensure all crew members training is up-to-date and completed.
Act as a liaison between Quality Control Inspectors and Managers.
Ensure Work card Kickbacks are corrected and returned to control room in a timely manner.
Assist in paperwork accuracy and completion.
Ensure Training courses as directed by company.
Ensure consistent communication with the Quality Control Inspectors.
Attend Production meetings.
Promote company values, vision, and mission.
Certify and assign (or remove) Delegated or Full time Inspection Authority to qualified personnel including the authorization or revocation for inspection stamps.
Accomplish or direct "on the job" (OJT) training as required supporting inspection personnel initial and recurrent skills development.
Responsibility for the functions as listed in the Primary and Secondary Functions List, RSQCM 2.A.1.3.
Qualifications:
Good knowledge of aviation regulations.
Demonstrated ability to work well with other individuals throughout the organization.
Possesses strong fundamental aircraft knowledge.
Demonstrated capability and competency in field of expertise.
Possesses an Airframe and Power Plant certification.
Familiar with FAA Regulations.
Experience:
Minimum 5 years' Aviation experience.
Our recruitment commitments:
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Depending on qualifications, selected candidates may be offered a role at a more appropriate level.
Avmax Group offers a competitive compensation package including an optimal benefits plan and retirement plan.
Avmax Group Inc. is dedicated to and prides itself on being an EEO/AA employer. We celebrate and welcome the diversity of all of our employees. Avmax Group Inc. has specific policies in place to prevent discrimination in our hiring practices on the basis of the protected groups.
Avmax is a drug free work environment and participates in pre-employment and random alcohol and/or drug screening.
Job Posted by ApplicantPro
$57k-90k yearly est. 28d ago
Quality Control Manager
MEB Group
Quality assurance manager job in Great Falls, MT
Job Brief. We are seeking an experienced Quality Control Manager to lead the quality program for a complex federal fueling infrastructure project at Great Falls Air National Guard Base (Near Malmstrom Air Force Base, MT). You will coordinate all phases of the QC process-from submittal review through inspection and close-out-and serve as a key leader in ensuring work is executed to the highest standards of compliance, safety, and performance.
This role collaborates with Project Superintendents, Project Managers, Safety, Foremen, Engineers, and Field Teams and plays a critical part in project delivery success.
About the Project: USACE Great Falls Air National Guard POL Complex (Great Falls, MT)
MEB has mobilized in Great Falls, Montana, to deliver the new Petroleum, Oils, and Lubricants (POL) Complex for the U.S. Army Corps of Engineers. The project will build a modern fueling facility to support Air National Guard operations.
Work includes:
* A new operations and fuel laboratory building
* A filter shelter building
* Fuel storage tanks
* Truck fill and offload stations for aircraft refueling
* Refueler parking areas
* A mogas/diesel station
This is a full civil, mechanical, and structural scope project supporting mission-critical military infrastructure.
Your Role
* Plan, implement, and oversee the quality control program for the assigned project
* Lead all phases of QC management, including preparatory, initial, and follow-up inspections
* Ensure compliance with contract documents, specifications, and federal requirements
* Conduct QC meetings, manage submittal review/approval, and coordinate with third-party special inspectors
* Oversee testing lab personnel and inspection teams to ensure timely and accurate quality documentation
* Maintain all required QC certifications, records, and turnover documentation
* Partner with field leaders to uphold safety, sustainability, and performance standards
What You Bring
* Bachelor's degree in Construction Management, Engineering, Architecture, or a related field
(OR 6+ years combined experience as a Superintendent, QC Manager, Project Manager, or Construction Manager)
* At least 3 years of QC Manager experience on federal construction projects (USACE/NAVFAC preferred)
* Working knowledge of EM 385-1-1 safety requirements and QC procedures
* Exceptional communication and leadership skills
* Highly organized and proficient in Microsoft Office tools
* Ability to manage and document complex QC workflows with clarity and precision
* Commitment to MEB's core values and quality-first execution
What We Offer
* Competitive salary based on experience
* Per Diem / Housing Assistance as applicable to project assignment
* 401(k) with company match
* Medical, dental, vision & life insurance
* Paid time off
* Tuition reimbursement
* Support for certification, training, and professional growth
Equal Opportunity Employer, including disabled and veterans.
View Company Information
To see other positions, click here.
$57k-90k yearly est. 26d ago
Safety and QA/QC Specialist
Sletten Companies
Quality assurance manager job in Deer Lodge, MT
Sletten Construction is seeking a motivated and detail-oriented Safety & QA/QC professional to join our team. This position plays a key role in promoting a strong safety culture and ensuring that construction work meets or exceeds Sletten's quality standards, project specifications, and regulatory requirements.
The ideal candidate will have experience in construction safety management, quality control processes,
and field coordination.
Duties and Responsibilities
Support and enforce Sletten's safety program, policies, and procedures on project sites.
Conduct site safety inspections, audits, and job hazard analyses (JHAs).
Lead safety orientations, training sessions, and toolbox talks with crews and subcontractors.
Investigate incidents, near misses, and nonconformance issues; develop corrective actions.
Collaborate with project teams to ensure compliance with specifications, codes, and client requirements.
Perform inspections and testing in accordance with project QA/QC plans and documentation requirements.
Maintain accurate safety and quality records, reports, and inspection logs.
Assist project management and superintendents in implementing continuous improvement initiatives.
Interface with clients, subcontractors, and regulatory agencies to uphold project safety and quality standards.
Daily photos/logs along with manpower tracking.
Qualifications
Minimum 3-5 years of experience in construction safety, quality assurance, or related roles.
OSHA 30-hour Construction Certification (required)
CPR/First Aid certification (preferred).
Knowledge of construction processes, standards, and inspection techniques.
Strong communication, documentation, and leadership skills.
Experience with Microsoft Office Suite; familiarity with Procore or similar project management software preferred.
Ability to travel to project sites and work in a field environment.
Additional Information
Initially the position will be based on our Deer Lodge Prison project. Must be able to pass a drug and alcohol test as well as a background check.
Position requires the ability to sit, stand, and walk on uneven surfaces.
Environment includes both office settings and outside working environment.
$39k-62k yearly est. Auto-Apply 60d+ ago
Quality Assurance Director
Many Rivers Whole Health
Quality assurance manager job in Great Falls, MT
Job Description
Full-Time/Exempt (Locations: Great Falls, Helena, Havre, Conrad)
Clinical Quality
Interprets and implements quality assurance standards.
Reviews clinical policies and procedures for quality and compliance.
Provides monitoring for preventive and corrective actions.
Identifies training needs and organize training interventions to meet quality standards.
Monitors risk management activities, reporting significant findings to Executive.
Reviewing client grievances and complaints and provides recommendations for clinical quality.
Development and implementation of an annual, formal, and comprehensive data-driven Continuous Quality Improvement (CQI) plan for CCBHC requirement.
Supports and monitors outcome measures model.
Reviews client and medication incident reports; recommends procedural and/or clinical policy changes.
Prepares Monthly Incident Review Tracking Form, Reviews in Monthly Clinical Director's meeting.
Facilitates proper documentation and reporting of significant incidents such as critical incidents and potential client abuse and/or neglect.
Collaborates on manuals to include Clinical, Program, Quality Assurance and Leadership.
Audit/Surveys
Conducts and/or oversees agency and program clinical audits such as those from DPHHS, SURS, Division of Quality Assurance, VA, WICHE, etc.
Coordinates and supports on-site audits conducted by external agencies.
Prepares reports for Leadership to communicate outcomes of quality activities and develops formal written response for audits.
Evaluates audit findings, developing a corrective action plan with the COO and Directors, monitoring progress and completion.
Collaborates with Leadership regarding audit processes and results.
Initiates, analyzes, and prepares report regarding client surveys.
Completes Annual Quality Assurance Report, quarterly and annual reports.
ARMS/Regulatory Requirements
Assures agency compliance with the ARMS in all clinical programs to include documentation that supports appropriate billing.
Assures ongoing compliance with quality and industry regulatory requirements.
Monitor the Administrative Rules of Montana. May train leadership and/or employees accordingly.
Creates policies and procedures that meet state and federal legal requirements.
Data Management
Devises sampling procedures and directions for recording and reporting quality data.
Collects and compiles statistical quality data.
Responsible for document management systems.
Completes necessary reports and assessments in a timely manner in accordance with agency policy.
Confidentiality Regulations:
Designated as the agency's HIPAA Privacy and Security Officer.
Conduct monitoring and investigates potential HIPAA breach violations.
Reporting for HIPAA violations to DPHHS.
Report issues pertaining to HIPAA to Leadership.
Supports proper documentation and processing of all HIPPA reports.
Completes necessary actions for correction of HIPAA concerns.
Submit reports of each HIPAA breach occurring within the agency to the Department of Public Health and Human Services within the first 60 days of the calendar year.
Reviews and approves records requests, may prepare clinical service summary letters as requested.
Training/Education
Provides consultation and education services to outside agencies and the public as assigned.
May represent the agency in giving comments to the ARMs hearings.
Provides new hire orientation training on overall agency guidelines, and HIPAA/ethics.
Conducts HIPAA training upon request with ongoing awareness of HIPAA policies and procedures.
Supports leadership in identifying culturally appropriate, trauma informed evidence-based practices for programs with additional guidance to implementation of those training models and monitoring for fidelity to the model.
CCBHC Evaluator
Collect and report on performance measures and Infrastructure, Prevention, and Promotion data.
Collect data on the clinic-level quality measures required under the CCBHC Certification Criteria and report on these data in the annual progress performance report.
Participate in all aspects of the National Evaluation of the program.
Facilitate measurement of progress towards the stated goals and objectives of CCBHC grant(s).
On-going collaboration with the CCBHC Grant Project Director and the National Evaluation Team.
Development of data collection workflows and facilitation of data collection protocols.
Data quality and data monitoring activities.
Data analysis and interpretation.
Implications for data-driven continuous quality improvement.
Additional Duties
Will attend Clinical Directors/Incident Review Committee and all CCBHC required meetings, trainings, and webinars.
Has authority to initiate and complete any step in the Performance Improvement Plan (PIP) process. Will collaboratively work with the levels of leadership involved.
May attend Senior Leadership, Supervisors, or other meetings as appropriate and assigned.
May perform emergency services both during and after normal work hours.
Must have valid MT driver's license, personal vehicle, and valid vehicle insurance will be traveling.
Required to complete CEUs as designated by clinical license, HIPAA/Security Officer requirements and CCBHC data management/population health management needs.
Performs other duties as assigned by Leadership.
Minimum Qualifications:
Graduation from a college or university with a Master's degree in social work or professional counseling.
Montana licensure is required for this level, LCSW or LCPC.
Minimum of three years' experience in clinical work is required.
Previous Supervisory experience is required.
HIPAA experience and HIPAA certifications preferred.
Required are knowledge of concepts, theories, principles, practices and methods of behavioral health programming and the ability to apply this knowledge to find unique and unprecedented solutions to client's clinical problems. Also required is knowledge of therapies, assessment, and the provision of consultation and education. Must have good organizational and leadership experience.
Thorough knowledge of the field of behavioral health and of the principles of delivery of behavioral health services; thorough knowledge of community resources useful in the treatment and prevention of emotional maladjustment.
Thorough knowledge of theory and practice in the field of specialization at a level appropriate for the training and experience required, thorough knowledge of the principles of community organization.
Thorough knowledge of principles and methods of supervision and in-service training, and the ability to supervise others. Thorough knowledge of the scope and activities of public and private health and welfare agencies.
Ability to give in-service training; to secure professional, clinical, or social work data and to record such data systematically; to interpret and evaluate the data and develop recommendations; and to write clear and accurate reports.
Travel is required to all offices.
Salary: $77,272.00 + DOE
All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Check.
About Us:
Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice.
We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 14 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment.
Our Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach.
Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services, offering compassionate, client-focused, professional support.
Our Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In.
About Great Falls: Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and the Center for Mental Health is an excellent choice for you. We would love to hear from you and discuss this opportunity.
EQUAL OPPORTUNITY EMPLOYER:
Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
$77.3k yearly 12d ago
Manager, Global Product Quality - Controlled Substances
Otsuka America Pharmaceutical Inc. 4.9
Quality assurance manager job in Helena, MT
The Manager, Global Product Quality - Controlled Substances is responsible for ensuring that all activities related to controlled substances across the product lifecycle meet Good Manufacturing Practices (GMP) and comply with global regulatory requirements, including DEA regulations. This role partners closely with R&D, Supply Chain, Product Development, and Warehousing & Distribution teams to ensure robust quality oversight and regulatory compliance in the handling, storage, manufacturing, and distribution of controlled substances.
The role may also support day to day quality oversight of clinical and commercial products to ensure they are manufactured, tested, packaged, stored and distributed in compliance with Current Good Manufacturing Practices (CGMP) regulations, Otsuka Quality Standards and US/global (if applicable) regulatory requirements.
**Key Responsibilities**
+ Product Oversight: Provide GMP oversight and guidance during the drug development process including review and approval of documentation and collaboration and oversight of suppliers/contract manufacturers.Act as a liaison with regulatory agencies and internal compliance teams regarding controlled substance matters.
+ Quality & Compliance:Serve as the quality and compliance lead for controlled substances, ensuring adherence to DEA regulations and other global controlled substance requirements (e.g., Health Canada, EMA, ANVISA). Develop, implement, and maintain global SOPs and standards for the compliant handling, storage, transportation, and distribution of controlled substances. Ensure warehousing and distribution operations meet all applicable regulatory and internal quality requirements, including security, inventory reconciliation, and chain-of-custody controls.
+ Audit & Inspection Readiness: Support DEA inspections, audits, and regulatory submissions, ensuring readiness and robust documentation. Participates in regulatory inspections and audits as required.
+ Process Optimization: Oversee and enhance quality systems related to product quality complaints, CAPA, deviations, and change control for controlled substances.
+ Data Analysis & Reporting: Monitor and analyze compliance metrics and trends to identify risks and drive continuous improvement initiatives.
+ Cross-functional Collaboration: Collaborate with R&D, Supply Chain, Product Development, and Manufacturing to ensure quality and compliance are integrated throughout the lifecycle of controlled substance products.
+ Training & Documentation: Provide training and guidance to global teams on controlled substance regulations, GMP expectations, and best practices. Authors and maintains SOPs, Work practices and Job Aids, related to assigned quality activities.
**Qualifications**
Required
+ Bachelor's degree in Chemistry, Engineering, Life Sciences, or a related field.
+ Minimum 5 - 7 years of experience in a regulated industry (pharmaceutical or medical device), with 3-5 years in pharmaceutical quality, with specific experience in controlled substances and commercial quality operations.
+ Demonstrated expertise in DEA regulations and compliance, including registration, quota management, recordkeeping, and reporting.
+ Working knowledge and understanding of FDA/ICH/USP requirements, including FDA 21 CFR Parts 210, 211, and Part 11 (and Part 820, if applicable), ICH Q7
+ Strong understanding of GMP requirements and global regulatory expectations for controlled substances.
+ Experience managing quality systems (e.g., deviations, CAPA, change control, complaints) in a regulated environment.
+ Proven experience in warehousing and distribution controls, including security, inventory management, and transportation compliance for controlled substances.
+ Excellent communication, collaboration, and project management skills.
+ Must be detail oriented and able to write and/or review Technical Documents
+ Ability to work effectively in a global, cross-functional, and matrixed environment
Preferred Experience
+ Experience with electronic Quality Management Systems (eQMS) such as Veeva, TrackWise, or similar.
+ Certification in DEA compliance, Quality Assurance, or Regulatory Affairs.
**Disclaimer**
This is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$104.6k yearly 30d ago
Manager of Quality Control - GTF
Avmax Montana
Quality assurance manager job in Great Falls, MT
About Avmax:
Avmax is a diverse company offering every product and service related to aviation. We have locations, operations, and deployment worldwide.
Our vision at Avmax Group Inc. ("Avmax") is to simplify our customers' aviation needs through dependable, globally integrated services with trusted results. Established in 1976, our locations include: Calgary (HQ) and Vancouver in Canada, Great Falls and Jacksonville in the USA, Nairobi in Kenya, and N'Djamena in Chad.
Avmax offers the following capabilities: Aircraft Leasing, Airline Operations, Avionics, Component Repairs, Engineering, MRO, Paint and Spares. Avmax's engineering division is a Transport Canada authorized Design Approval Organization (DAO). Avmax's maintenance division is a Transport Canada authorized Maintenance Repair Organization (MRO).
Why work at Avmax?
Avmax has a diverse workforce with opportunity for growth and career advancements. We offer competitive compensation and benefit packages, flexibility, work-life balance and a friendly working environment.
We are proud of our work and commitment to create one of the leading workforce, products and services in the Aviation industry.
Reporting:
The Quality Control Manager reports directly to the Director of Quality.
Core Competencies:
Organizational
Change Management
Problem Solving
Focus & Drive
Emotional Intelligence
Building trust
Critical Thinking
Key Performance Indicators / Duties & Responsibilities:
Ensure compliance to customer quality requirements.
Assist inspectors in making decisions on product quality issues.
Ensure the effective operation of corrective and preventive action systems.
Ensure that all reportable Service Difficulty Reports and Irregularities are completed and forwarded to Quality Assurance
Handle the day-to-day activities of supervising Quality Control Inspectors.
Ensure all crew members training is up-to-date and completed.
Act as a liaison between Quality Control Inspectors and Managers.
Ensure Work card Kickbacks are corrected and returned to control room in a timely manner.
Assist in paperwork accuracy and completion.
Ensure Training courses as directed by company.
Ensure consistent communication with the Quality Control Inspectors.
Attend Production meetings.
Promote company values, vision, and mission.
Certify and assign (or remove) Delegated or Full time Inspection Authority to qualified personnel including the authorization or revocation for inspection stamps.
Accomplish or direct "on the job" (OJT) training as required supporting inspection personnel initial and recurrent skills development.
Responsibility for the functions as listed in the Primary and Secondary Functions List, RSQCM 2.A.1.3.
Qualifications:
Good knowledge of aviation regulations.
Demonstrated ability to work well with other individuals throughout the organization.
Possesses strong fundamental aircraft knowledge.
Demonstrated capability and competency in field of expertise.
Possesses an Airframe and Power Plant certification.
Familiar with FAA Regulations.
Experience:
Minimum 5 years' Aviation experience.
Our recruitment commitments:
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Depending on qualifications, selected candidates may be offered a role at a more appropriate level.
Avmax Group offers a competitive compensation package including an optimal benefits plan and retirement plan.
Avmax Group Inc. is dedicated to and prides itself on being an EEO/AA employer. We celebrate and welcome the diversity of all of our employees. Avmax Group Inc. has specific policies in place to prevent discrimination in our hiring practices on the basis of the protected groups.
Avmax is a drug free work environment and participates in pre-employment and random alcohol and/or drug screening.