Quality assurance manager jobs in Mount Vernon, NY

Under the direction of the Vice President and Chief Quality Officer, the Director of Quality Improvement is responsible for developing and implementing the organization's Performance Improvement plan and priorities consistent with regulatory standards and evidence based best practices. As a member of the leadership team, serves as a role model and leader to colleagues and staff throughout the organization. Thoughtfully develops and implements initiatives to achieve improvements consistent with hospital strategic priorities. Promotes a culture that is positive, that values individual strengths, and is committed to optimal patient care, and compliance with regulatory standards. This position is responsible for direct supervision of the Quality Analyst and Quality Improvement Specialist and serves as the Stroke Coordinator. Key responsibilities include: • Strategic focus on improving quality. Responsible for goal setting and achievement using SJMC established Performance Improvement methodology and analytic tools. Defines measurable and actionable metrics and ongoing monitors to sustain performance. • Identifies and drives analytic needs for improvement projects/initiatives. Supports leaders in development of problem charter and selection of the best tools for data analysis. Mastery of basic statistical concepts, tools and techniques and working knowledge of improvement tools and techniques. Teaches/mentors others on basic topics and able to assist others with advanced topics. • Serves as Stroke Coordinator and supports the Stroke Program including defining and developing structure, process and outcome measures, policies, accreditation and facilitating and actively developing initiatives to meet and exceed evidence-based care metrics for stroke patients. • Lead and/or facilitate complex multidisciplinary improvement teams as needed to achieve quality and performance improvement goals. • Responsible for oversight of data collection, measurement, and data analysis for organizational, federal and state quality metrics. • Coordinate mortality, patient complaint, and outcome reviews. • Serve as a regulatory resource regarding state and federal regulations and standards, including but not limited to CMS, TJC, and NYS. • Create and present data needed for evaluation and appropriate action by committees, leadership, and quality improvement teams. • Represents the organization within and external to the community when required. • Assist in improving patient experience through analysis of data and implementation of initiatives to improve performance. Requirements: • Bachelor's Degree or commensurate experience required. • Registered Nurse in New York State required • Master's Degree in Healthcare specialty preferred • Current certification as CPHQ strongly preferred. Certification required within 3 years of hire date. • Previous managerial experience preferred. • Competence in Microsoft office products including PowerPoint and Microsoft Excel. • Familiarity with health care clinical operations and processes in an acute care hospital setting. • Familiarity with regulatory requirements as related to hospital setting. Other Requirements: • The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull less than 10 pounds, and occasionally lift, carry or push/pull up to 10 pounds. • While performing the duties of this Job, the employee is regularly required to perform activities that require fine motor skills. The employee is frequently required to do repetitive motion, hear, reach, sit, and speak. The employee is occasionally required to walk. • Specific vision abilities required by this job include color vision, far vision, and near vision. • The noise level in the work environment is usually quiet. Salary: $170K-$180K Saint Joseph's Medical Center is an equal opportunity employer.

Work Shifts 9:00 A.M - 5:00 P.M Duties & Responsibilities Under the direction of the Budget Director (Corporate), compiles, administers and obtains approvals of the Capital Facilities Budget; evaluates project proposals, monitors and reports regularly on project status; maintains Corporation records of funds, contracts and cash outlays. Develops, recommends and implements criteria and procedures to improve the effectiveness of the Corporation's facilities improvement programs. Examples of Typical Tasks Directs annual budget cycles which include receipt and program and fiscal analysis of capital requests and Article 28 applications from health care facilities. Evaluates requests and makes recommendations to Director of Planning for funding and work orders. Obtains approvals of Capital Budget, Programs and Contracts from the City, Board of Estimate, Financial Control Board, HSA and State Health Department. Generates project cost data and establishes criteria procedures necessary to maintain a sound investment strategy and to sustain effective participation by the hospitals, community boards and regulatory and financing agencies in our facilities improvement programs. Monitors and reports regularly on Capital project status to the Corporation and the City of New York using a computerized Management Information System. Maintains records of capital funds, expenditures and cash outlays. Certifies capital funding for expenditures and estimates costs for fixed asset accounting and reimbursement reporting. Interfaces with City Comptroller and land and construction agency records to establish costs of construction, debt management and related services furnished by the City for Corporation purposes and maintains separate records of these cost auditable to City source records. Assists in audits of financial records as required by the Corporation, the City Comptroller, City Construction Board, State Emergency Financial Control Board and reimbursement agencies. Prepares forecasts of fund and cash requirements and requisitions cash from the City Capital Project Fund. Administers an employee time recording and billing system to record time and cost of staff design and construction services for each capital project and vouchers and receives cash from the city Capital Project Fund for staff services provided under interfund agreements. Administers contract change control requirements. Evaluates purchase and contract regulations, procedures and standard contracts and certifies purchase and receipt of all major equipment and permanently identifies the piece and record data in the major equipment inventory control system. Develops procedures with criteria for Prequalification of Contractors as provided in Section 8 of the Corporation Act. Solicits, evaluates and communicates prequalification status to all contractors maintaining lists and individual contractor financial and experience records. Serves as a member of the Architectural and Engineering Selection Board. Supervises and directs the staff assigned to assist in the performance of these major duties and evaluates employee performance. Minimum Qualifications 1. A Masters Degree in Business Administration, Science, Health Care Administration, Engineering or related discipline from an accredited college or university or a license as a Professional Engineer or registration as an Architect; and, 2. Eight years managerial experience in Capital Program or budget work in the construction field including four years experience in budget administration and management of health care facilities; or, 3. A satisfactory equivalent combination of education, training and experience. Department Preferences Preference will be given to qualified candidates with the following knowledge, abilities, education, experience and/or skills: EDUCATION: A Master's degree from an accredited college or university in Hospital Administration, Health Care Planning, Business Administration, Public Administration or an approved related program. LICENSE: A New York State license as a professional engineer or registered architect or a license as a professional engineer or registered architect from a state that has reciprocity with New York State may be substituted for the four years of education and experience. EXPERIENCE: At least 10 years of related experience in design and/or construction management with experience in healthcare clinics; or as a journeyperson in one or more of the skilled building construction trades. Full-time satisfactory experience in planning, design and program development pertaining to meeting health needs, health care planning, design and program implementation, with at least three years of responsible level administrative experience coordinating the planning, design, and construction and commissioning. KNOWLEDGE IN: Thorough knowledge of the principles, practices and methods of Healthcare and Space Management. Long Term Capital Planning Design Management, Construction Management, Budget Management and Time Management Negotiations Regulatory (DOB, FDNY, DOH) Close outs SKILLS: Excellent verbal / written skills. Excellent technical, conceptual, and financial skills. Motivate team efforts to accomplish goals. COMPUTER PROGRAMS/SOFTWARE OPERATED: Microsoft Word and Excel (required) Microsoft Access, MS Project Auto CADD/Revit. Procore/E-builder or similar

JOB DETAILS: Role: Oracle Financial Functional Test Lead Skills: Oracle Financials, Oracle Functional, SOX Controls, FAH, Oracle QA Testing, Regulatory Reporting, QA and Testing Processes Experience: 10+years We at Coforge are seeking an Oracle Financial Functional Test Lead. The ideal candidate will have extensive experience in Oracle Financials, FAH, Oracle Functional, SOX Controls, Oracle QA Testing, Regulatory Reporting The skills needed are- Experience working on Oracle Financials functional - Understand of risk and sox controls, experience FAH, and Regulatory Reporting experience. Experience withing BFS will be helpful as well. -Experience in QA and testing processes - Excellent communication skills

Dr. John Q. Young, Chair and Senior Vice President of Behavioral Health and Dr. Manish Sapra, Executive Director of Northwell Health's Behavioral Health Service Line, with the support of Northwell Executive Leadership, invites applications and nominations for the position of Vice President of Quality, Behavioral Health. In partnership with the Chair, Department of Psychiatry, administrative and clinical hospital executives and quality teams, the Vice President of Quality will serve as the system Behavioral Health (BH) leader for quality, and, as such, will be responsible for developing and implementing a BH strategic plan for quality in alignment with Northwell's overall quality strategy. The strategy will include oversight and monitoring, data analytics and metrics, training and execution of performance improvement methodology, process for prioritization, and ensuring all clinical quality and safety standards are met. Quality will be addressed in multiple dimensions including efficiency, effectiveness, equity, timeliness, safety, and patient and-family centered oversight of system-wide committee constructs. The Vice President of Quality will participate in clinical quality improvement and patient safety activities in alignment with corporate quality, institutional priorities, local quality departments, and Northwell institutional Departments of Psychiatry. Additionally, the new VP of Quality will assist in performance improvement and quality assurance studies. Northwell Health is New York State's largest private employer and one of the nation's largest integrated health care systems, delivers world-class clinical care throughout the New York metropolitan area, pioneering research at the Feinstein Institute for Medical Research, and is educating the next generation of medical professionals through the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell. Behavioral Health at Northwell Northwell's mission is to improve the mental health of the patients and communities Northwell serves through a full continuum of high-quality, comprehensive clinical services in all of Northwell's hospitals, outpatient programs and practices. Hospital services include over 624 inpatient beds (74 SUD beds) across 7 hospitals, consult services in each of the 23 hospitals and emergency departments, a robust telepsychiatry program, partial hospitalization and intensive outpatient programs, and a full range of outpatient services (>600K visits per year and growing) for all ages and disorders. Northwell Health has two hospitals that specialize in behavioral health: Zucker Hillside Hospital, a 236-bed facility in Glen Oaks, NY and South Oaks Hospital, a 202-bed facility in Amityville, NY. To improve access and facilitate earlier diagnosis and treatment, the Department prioritizes integrating behavioral health into settings where people routinely engage such as primary care (adult, pediatric and OB- GYN) and schools. BH has embedded collaborative care behavioral health specialists in 84+ primary care (adult and pediatric) practices; and has co-located behavioral health in medical specialty settings such as oncology, transplant surgery, and obstetrics. The School Mental Program provides prevention and wellness programs and same day access to psychiatric services for over 220,000 K-12th grade students across 54 school districts. The Behavioral Health College Partnership collaborates with over 100 higher education institutions in the greater New York region to provide outpatient care as well as rapid inpatient care for college students experiencing a psychiatric crisis. The Vice President of Quality for Behavioral Health (BH) is a strategic leadership role responsible for driving a culture of continuous quality improvement and ensuring the delivery of exceptional, safe, and patient-centered care across all Behavioral Health facilities within Northwell Health. This role will champion a data-driven approach to quality, leveraging analytics and best practices to optimize clinical outcomes, enhance patient experience, and ensure compliance with all regulatory requirements. The VP of Quality will work collaboratively with BH leadership, facility leads for quality, and system-wide quality teams, to develop and implement innovative solutions that elevate the standard of BH care within Northwell and position the organization as a leader in the field. The VP of Quality for the BHSL will lead a dedicated team of quality professionals and collaborate extensively with existing resources within both the BH service line and Northwell Health as a whole. This role requires a dynamic and experienced leader with a deep understanding of behavioral health quality, a passion for driving improvement, and the ability to influence and inspire change across a large and complex organization. Additionally: M.D. or PhD Completed ACGME-accredited residency in Psychiatry, or, PhD in clinical psychology Currently or eligible licensed provider in the State of New York. Minimum of five (5) years of progressive senior management experience in Medical & Healthcare Administration. Subject matter expertise and progressive management experience in behavioral health quality. The Selection Committee invites inquiries, nominations, and applications for the position. Prospects should provide 1) an electronic version of their curriculum vitae and 2) a letter of interest, summarizing key achievements related to quality iniatives, administrative leadership, clinical care, and strategy. Confidential review of nominations and expressions of interest will begin immediately and will continue until an appointment is made. To receive consideration for the position, please email all materials to Matthew Faber, Director, Office of Physician Recruitment, Northwell Health at ********************* with "Vice President of Quality, Behavioral Health" in the subject line no later than November 31, 2024. It is the policy of Northwell Health to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, alienage or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, generic information or genetic predisposition or carrier status, marital status, partnership status, a victim of domestic violence, or other characteristics protected by applicable law. Northwell Health leaders, including the CEO, are committed to the principles of Equal Employment Opportunity and Affirmative Action.The base salary range for this position is $150,000 to $450,000.. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to scope of role, level of experience, education, specialty/subspeciality, credentials, academic accomplishments, clinical productivity, quality metrics, patient experience, site/location internal equity, budget, and subject to Fair Market Value evaluation. The base compensation range listed is a good faith determination of potential base compensation at the time of this job advertisement and may be modified in the future

Hanwha Vision America (HVA) is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is an industry-leading provider of advanced network video surveillance products, including IP cameras, storage devices, and video management systems, founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals, including retail, transportation, education, banking, healthcare, hospitality, and airports. Hanwha Vision America (HVA) is seeking a Repair/ Quality Engineer to support HTCC's engineering and repair operations by performing intake screening, basic diagnostics, quality checks, and documentation. The role ensures that incoming units are properly evaluated, repair processes run efficiently, and completed products meet quality standards before shipment. This position combines repair-support responsibilities with quality assurance activities to improve workflow efficiency, accuracy, and overall service performance. Major Functions / Accountabilities Perform initial screening and basic functional checks on incoming units Identify obvious issues or simple conditions that can be resolved before repair Support repair workflow by preparing units, organizing information, and performing basic diagnostics Conduct quality checks on completed repair units to ensure they meet internal standards Document inspection results and update system records accurately Assist with failure analysis for repeated issues and provide feedback to engineering Inspect packaging quality and verify final shipment readiness Collaborate with repair staff, engineering, logistics, and warehouse teams as needed Maintain checklists, guidelines, and standard procedures for inspection work Support process improvements related to efficiency, quality, and documentation compliance Knowledge, Skills & Requirements Preferred background: Electronics, Electrical Engineering, Computer Engineering, or related field Basic understanding of electronic components (e.g., resistors, capacitors, diodes) Ability to use multimeters and basic diagnostic tools Strong attention to detail and problem-solving skills Ability to follow technical checklists and standardized procedures Proficiency with Microsoft Office and basic system data entry Bilingual (Korean/English) preferred but not required

Mandatory Technical / Functional Skills • Software Quality Assurance consultant with at least 10 years' experience in playing QA Director Technical/Functional Skills • Experience in formulating QA strategy and leading QA execution for large programs • Ability to play advisory role to customer on how to manage testing in an end to end scenario (right from planning and requirement phase to User acceptance testing) • Excellent understanding of QA metrics, entry/exit criteria • Experience in Insurance or Financial services industry sector will be good to have Roles & Responsibilities • Formulate Software Quality Assurance strategy (QA and UAT) • Establish quality standards • Establish quality documentation by writing and updating quality assurance procedures • Participate in Requirement analysis, Test strategy sessions of the program to understand and gather the necessary details to ensure its alignment to quality strategy, standards and procedures • Review all the program testing deliverables across Software Testing Life Cycle (STLC) • Ensure testing deliverables completeness on test scope coverage • Ensure program testing schedule is realistic •Ensure traceability on program requirement to test cases & result • Perform root cause analysis and create pattern to identify frequently occurring defects • Arrange review finding walk-through sessions, publish detail review findings • Provide corrective actions/recommendations/best practices in reducing defect trend • Track closure of review findings and implementation of actions/recommendations • Ensure program testing risks and assumptions are clearly articulated • Create and publish program quality dashboard Thanks & Regards, Additional Information If you are comfortable with the position and location then please revert me back at the earliest with your updated resume and following details or I would really appreciate if you can call me back on my number. Full Name: Email: Skype id: Contact Nos.: Current Location: Open to relocate: Start Availability: Work Permit: Flexible time for INTERVIEW: Current Company: Current Rate: Expected Rate: Total IT Experience [Years]: Total US Experience [Years]: Key Skill Set: Best time to call: 2 Slots for phone interview: In case you are not interested, I will be very grateful if you can pass this position to your colleagues or friends who might be interested. All your information will be kept confidential according to EEO guidelines.

The Director of Quality is responsible for developing, implementing, and maintaining a comprehensive quality improvement (QI) and performance management program for the Federally Qualified Health Center (FQHC). This role ensures compliance with HRSA requirements, NCQA Patient-Centered Medical Home (PCMH) standards, UDS reporting, and other regulatory or accreditation bodies, while fostering a culture of continuous improvement in clinical, operational, and patient experience outcomes. RESPONSIBILITIES: Directly supervises the Quality Coordinators. Develops Quality Assurance policies to ensure successful implementation of improvement standards. Serves as the primary liaison between JPA and Managed Care Organizations (MCOs), representing the organization in all quality-related engagements and ensuring active participation in MCO quality meetings. Assesses patient medical records to ensure compliance with established quality standards. Coordinates and ensures timely completion of the quarterly provider peer review cycle. Conduct on-site visits to monitor and assess the implementation of QA/QI activities, including pre-visit planning and daily huddles. Aggregates statistical quality assurance data, develops comprehensive narrative reports, and partners with clinical informatics specialists to support data-driven improvements. Collaborates with the CMO to revise the Quality Assurance and Utilization Review plan in accordance with HRSA guidelines. Coordinates recurring QI/QA meetings with the Quality Coordinators and Department Leads, manages meeting coordination, records minutes, tracks participation, and ensures timely follow-up on all assigned tasks and activities. Monitor and track performance on HEDIS and other quality measures across payer contracts. Identify and prioritize care gaps in collaboration with clinical and operational teams. Develop and implement strategies to close care gaps, including outreach campaigns, provider engagement, and patient education. Collaborate with clinical teams, payors, and population health staff to align quality improvement efforts with value-based care goals. Maintain up-to-date knowledge of CMS, NCQA, and payer-specific quality measure requirements. Assist in the reporting and analysis of quality metrics to identify trends, disparities, and opportunities for improvement. Coordinate with IT and analytics teams to ensure accurate and timely data capture and reporting. Support the preparation of documentation and evidence for HEDIS audits and external reviews. Contribute to quality improvement initiatives, such as PDSA cycles, root cause analyses, and performance dashboards. May be required to perform other duties as assigned or when necessary. QUALIFICATIONS: Education: Bachelor's degree in healthcare administration, public health, Nursing, or related field required. Master's degree in public health, Healthcare Administration, or related field preferred. A licensed Registered Nurse (RN) or Nurse Practitioner (NP) with a strong background in healthcare quality improvement will also be considered in lieu of a master's degree. Experience: Minimum 5 years of progressively responsible experience in healthcare quality or performance improvement, preferably in a community health center or FQHC setting. Strong working knowledge of HRSA, UDS, NCQA PCMH, and related regulatory requirements. Skills: Demonstrated ability to lead quality initiatives and manage cross-functional teams. Proficiency in data analysis and quality improvement tools (e.g., Excel, EHR reporting, QI methodologies). Excellent verbal and written communication skills. Experience with risk management, clinical compliance, and patient safety programs is a plus. Working Conditions: Primarily office-based with some travel between clinical sites. May require occasional evenings or weekends for meetings or training. Why Join Us: Be part of a mission-driven organization focused on improving patient outcomes and advancing health equity. Collaborate with cross-functional teams to shape the future of value-based care. Opportunities for growth and professional development in a dynamic healthcare environment.

& Sons Schweid & Sons is a family-owned and operated premium ground beef company with a proud heritage spanning four generations. We supply top-quality beef to Retail, Foodservice, and National Account customers across the U.S. and are committed to quality, customer service, and innovation in protein manufacturing. Summary: This is a leadership role within the organization that is responsible for a broad range of processes, products, and team members over 2 shifts of production as well as the relationship with FSIS and 3rd party sanitation. Essential Job Functions: Food Safety / Regulatory * Managing implementation of the HACCP Plan, its associated documents and including reassessments * Maintaining records in accordance to the policy / HACCP program * Conduct plant GMP inspections and monitor GMP's for compliance * Responsible for maintaining the company's compliance with FSIS regulations. * Ensure compliance with established policies and procedures such as HACCP, GMP's, SSOP, CAPA, and hold and release of products. * Oversee training program for GMP's, HACCP and Food Defense/Food Fraud. * Respond to non-compliance reports issued by FSIS. * Manage the 3rd party Sanitation program for the facility. Quality / Customer Service * Lead 3rd party audits (SQF / Customer Specific) and Customer tours including CAPA's. * Strive for continuous improvements of products, process, procedures, and reliability. * Maintain data of customer requirements, quality specifications and reporting requirements. * Manage quality training program. * Ensure specification compliance for raw materials and finished products. * Managing implementation of quality programs. * Assist with product development and special projects associated with product development. * Respond to customer complaints with CAPA's / letters as needed. * Establish the raw material and finished product shelf life. Other * Contributing to a Safety Culture Manage FSQA Department (Techs, Sanitations, Supervisors) including exempt and non-exempt labor * Manage the department to meet budget. * Other tasks and projects may be assigned. * 10 - 20% travel required Minimum Requirements: * Red Meat Experience a Must * Bachelor of Science in Food Technology, Food Process Engineering, or related field; MS preferred. * 5 plus years' experience working in the Food Industry in a leadership role. * HACCP Knowledge and Experience * SQF / BRC Knowledge and Experience * Ability to think independently and take responsibility for decisions. What We Offer * The expected compensation for this role is $100,000 - $130,000 per year, depending on experience and qualifications. Final compensation will be discussed during the interview process. * Time Off: PTO, Safe & Sick Time, and Paid Holidays. * Health Benefits: Medical, vision, dental, HRA and voluntary disability benefits. * Financial Benefits: 401(k) + employer match and life insurance. * Location: This is an on-site role located in Carlstadt, NJ. * Environment: Our facility is refrigerated. In this role you will be exposed to < 40 degrees for multiple hours of the day.

Under the direction of the Vice President, the Director of Ambulatory Care Quality plans, implements, and directs quality improvement and patient experience initiatives across all SBH Ambulatory Care sites. The Director is responsible for developing and managing action plans to improve performance on quality metrics, maintain regulatory compliance, and enhance the patient experience. The position leads the governance and facilitation of the Ambulatory Quality Committee and the Ambulatory Patient Experience Workgroup. The role oversees performance improvement projects, chart audits, documentation reviews, and new workflow implementations to enhance outcomes and patient-centered care. The director also assists the VP with departmental compliance programs and reviews. Responsibilities: Provides leadership to the Ambulatory Care Quality & Population Health department, supporting the VP with department strategy, operations and management. Prepares and facilitates the Ambulatory Quality Committee, including agenda development, data reporting, and tracking of follow-up items and performance improvement plans. Prepares and facilitates the Ambulatory Patient Experience Workgroup, including agenda development, data reporting, and tracking of follow-up items and performance improvement plans. Designs and implements quality assurance and performance improvement (QAPI) initiatives to improve patient care, advance population health, and drive value-based care outcomes. Supports Ambulatory Care Directors and leaders to implement QAPI initiatives in their own areas, and to develop QAPI reports and Performance Improvement posters. Develops training content and performance feedback tools to coach ambulatory providers and staff on quality improvement best practices. Leads internal audit processes, regulatory survey readiness (e.g., Joint Commission, NCQA, NYS DOH), and documentation compliance reviews. Assists the VP with departmental compliance programs and reviews including chart and billing audits, and investigations. Performs other related duties at the discretion of the Vice President. Attends scheduled department and division meetings and participates as appropriate.

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Director, Clinical Quality Assurance The Director, Clinical Quality Assurance position is responsible for design, delivery and execution of the North America (NA) Clinical Quality Assurance (CQA) strategy including audit and inspection management and oversight of the Quality management system. This role is responsible for Good Clinical Practice (GCP) oversight, and for assuring the compliance of projects, products and programs with Eisai's Standard Operating Procedures (SOPs), Policies, and all applicable worldwide regulations and guidelines (e.g. US, EU Directives, US FDA, PMDA, ICH). Essential Functions · Independently conduct audits · Review and oversee results of CQA audits of study sites, clinical vendors, clinical documents, and internal process audits · Facilitate Sponsor health authority inspections of global clinical facilities and study sites · Continuously drive innovation through active search, evaluation, acquisition, and implementation of high-impact new technologies/ procedures across clinical quality programs · Direct skill-building interventions for CQA staff through cross-functional/ external partnerships to reskill/ upskill and adapt the workforce to evolving technologies. · May be responsible for direct people management including goal setting, performance management, development, and engagement. Requirements · Bachelor's degree in an associated functional discipline (advanced degree preferred) with minimum 12 years in clinical research/ operations/ data management or related area. · 5+ years of experience in GCP auditing. · Substantial experience in inspection management. · Substantial experience with US, EU, and international regulatory standards and guidelines for the conduct of clinical trials. · Demonstrated ability to operate and influence decision-making processes · Effective communication skills · Successful track record of supervising employees and managing cross-cultural differences · Technical and administrative capabilities to independently carry out routine, complex and for-cause audits · Knowledge of data integrity controls and systems quality for clinical area · Strong analytical skills and report writing skills · Experience with GxP systems including computer system validation and associated regulations, recommended. · Ability to Travel (approximately 20%) · Candidates near Eisai's NJ/PA location will be preferred. For candidates near an Eisai location, Remote Work Arrangement will consist of 2-4 days in office (Nutley/Exton) per month and 1-2 audits quarterly; remote audits, are held in Nutley. CQA is also expected to be present in Nutley for any inspections or critical inspection mgmt. activities. Eisai Salary Transparency Language: The base salary range for the Director, Clinical Quality Assurance is from :195,000-256,000Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit *********************************************** Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information: Right To Work E-Verify Participation

Job Description Immuneering is a clinical-stage oncology company outpacing cancer to help patients outlive their disease. Our lead product candidate, atebimetinib (IMM-1-104) is currently in a Phase 2a trial in patients with advanced solid tumors including pancreatic cancer. Immuneering's R&D team is based in a ~38,000 square foot lab and office facility in San Diego. The company also has offices in New York City and Cambridge MA. Immuneering has grown to more than 50+ employees, all working to apply their expertise, passion and creativity to improve the lives of people with serious diseases. Immuneering's team works collaboratively and relentlessly, thinking across traditional boundaries to help shape the frontiers of drug development. General Summary of Duties: The Director, Quality Assurance is a strategic leadership role responsible for overseeing key aspects of Quality within the organization including the development, implementation, and management of GxP (cGMP, GCP, and GLP) quality systems. To accomplish this, the candidate should have a strong knowledge of relevant regulations and be able to work cross-functionally to ensure compliance of Immuneering's ongoing development programs with local, state, federal, and international requirements. This position will be supportive in developing a culture of quality, ensuring compliance with global regulatory requirements, driving continuous improvement in quality systems, and supporting the successful development, manufacturing, and commercialization of pharmaceutical products. A successful candidate will be a highly collaborative individual with strong interpersonal skills and will be an exceptional team player. Specific Duties, may include but not be limited to the following: · Assist with developing, implementing, and maintaining GxP compliant quality systems and processes to ensure compliance with FDA, EMA, ICH, and global competent authority regulations and industry guidance · Co- lead quality audits, risk assessments, and investigations, ensuring timely resolution of quality issues. · Work with the company's external suppliers and contract organizations to ensure consistent quality and compliance. · Prepare for and manage inspections by regulatory agencies and commercial partners, serving as a liaison between the Company and auditors, including reporting and follow-up to any finding · Work on qualification and validation plans, assure proper batch releases and disposition. · Oversee resolution of any product concerns, including investigation, tracking and corrective action plans (CAPA) · Provide quality input on contracts and serve as a point person for negotiations of quality agreements. · Champion a culture of quality and continuous improvement across manufacturing and development operations. Desired Skills and Qualifications · Bachelor's degree in biological sciences or related field, with a minimum of 7 or more years experience in Quality Assurance or related fields within the pharmaceutical or biotechnology industry · Extensive knowledge of GxP (GMP, GLP, and GCP) regulations and guidelines, including FDA, EMA, and ICH requirements · Demonstrated hands on experience working on complex projects. · In-depth knowledge of FDA, EMA, and ICH guidelines, regulations, and processes related to CMC. · Strong partnering and communication skills required, as well as project management skills. · Must be focused on working collaboratively and within our values of: Data rules, All-in, Own it (Accountable), Caring and Humble. · Ability to work effectively in a collaborative, fast-paced environment. Pay scale: $175-210 annually, final offer to be commensurate with education and depth of experience, with potential for equity participation, bonus and comprehensive benefits. Location: Remote or Hybrid, if you live near an Immuneering office, regular Meet Ups are available. Physical Demands/ Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires prolonged sitting, some bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires the ability to perform essential job functions with or without reasonable accommodation. No significant lifting is associated with the role. While extensive travel is not anticipated with this role, it is possible to perhaps up to 15% at times. Requires prolonged sitting, some bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. No significant lifting is associated with the role. Immuneering is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage individuals from all backgrounds to apply and join us in our mission. Job Offers: Immuneering uses the Immuneering.com domain and email addresses for all official communications. If you received communication from any other domain, please consider it spam. Note to Recruitment Agencies: We appreciate your interest in finding talent for Immuneering but please be advised that we do not accept unsolicited resumes from recruitment agencies. All resumes submitted to Immuneering without a prior written agreement in place will be considered property of Immuneering, and no fee will be paid in the event of a hire. Thank you for your understanding.

Job Description Community Federal Savings Bank (CFSB), located in New York City is seeking a highly skilled and detail-oriented Head of Financial Crimes Compliance Quality Assurance to join our Program Management & Assurance function within the Compliance department. CFSB offers a full range of banking services including ACH settlement services, pre-paid card issuance, and retail banking. In addition to serving our general customer base, we also service various types of money service businesses and FinTech companies. This individual will be primarily responsible for overseeing a robust quality assurance program to ensure compliance controls are operating as designed. They will drive strategic Financial Crimes Compliance QA initiatives, enhance transparency, and provide data-driven insights to inform decision-making and regulatory readiness. Key Responsibilities: Enhance and maintain the Financial Crimes Compliance Quality Assurance (QA) framework to assess whether key compliance control activities-conducted internally or by external consultants-adhere to internal standards, regulatory expectations, and Bank policy. Implement and continuously refine standardized QA test scripts, workpapers, and documentation templates to drive consistency, transparency, and auditability across QA reviews. Lead and develop a high-performing team of Financial Crimes Compliance QA Managers and staff, providing coaching, mentorship, and oversight to ensure effective execution and professional growth. Partner with Internal Control functions to align Financial Crimes Compliance QA insights with broader risk trends, inform planning cycles, and enhance control evaluations across business units. Stay current on regulatory developments, enforcement actions, and industry best practices; translate regulatory changes into QA control enhancements and update procedures accordingly. Provide structured, actionable feedback and guidance to control owners and business partners based on QA findings, supporting the adoption of practical, risk-aligned solutions and best practices. Lead the design and delivery of training content and workshops to improve the quality, consistency, and defensibility of investigations, control execution, and documentation. Establish Financial Crimes Compliance QA metrics and dashboards to support continuous improvement, trend analysis, and executive-level reporting to governance committees, senior leadership, and regulators. Ensure Financial Crimes Compliance QA processes integrate technology and data analytics where feasible to improve efficiency, risk detection, and traceability. Act as a strategic partner across Compliance, Legal, Audit, Operations, and Technology to promote a culture of accountability, transparency, and continuous improvement. Support internal and external regulatory examinations by providing Financial Crimes Compliance QA reporting, documentation, and commentary as needed. Qualifications: Deep subject matter expertise in regulatory compliance, quality assurance methodologies, and risk management within the financial services industry. Proven ability to design and lead Financial Crimes Compliance QA programs in complex, matrixed environments involving third-party partnerships, fintech platforms, and high-risk product offerings. Demonstrated experience presenting Financial Crimes Compliance QA findings, thematic trends, and risk insights to executive leadership, Board-level committees, and regulatory agencies. Strong working knowledge of BSA/AML/OFAC requirements. Strategic mindset with the ability to drive long-term program maturity while executing detailed operational reviews and initiatives. Proficient in leveraging technology platforms to support Financial Crimes Compliance QA activities, including GRC systems, workflow tools, and automated testing solutions. Exceptional written and verbal communication skills, with the ability to translate complex compliance matters into actionable, business-aligned recommendations. Collaborative leader with a track record of building high-performing teams and influencing cross-functional partners across Compliance, Legal, Risk, Operations, and Technology. Bachelor's degree required; advanced degree (e.g., JD, MBA) or relevant professional certifications (e.g., CAMS, CRCM, CISA, CFE) strongly preferred. Minimum of 10 years of experience in Compliance, Audit, Risk, or Internal Controls, with at least 5 years in a senior leadership or QA oversight role. Prior experience overseeing Financial Crimes Compliance QA or testing programs focused on consumer protection, AML, sanctions, or third-party oversight is highly desirable. Exposure to dynamic and hybrid business models, such as banking-as-a-service (BaaS), money service businesses (MSBs), fintech partnerships, or international payments, is strongly preferred. Salary: $180,000 - $210,000 K / year "Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience." About Community Federal Savings Bank (CFSB) Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Meet Our Team: The Senior Director Finance role is an exciting opportunity to be a key leader serving as a member of the India Leadership team and Global Finance team supporting a dynamic and high growth organization. This is a multi-faceted role handling a large team working in a highly matrixed-structure. Picture Yourself at Pega: In this role you will establish strong processes and controls that enable the group to deliver high quality results. The position not only has the responsibility of looking inward, but also to keep an eye outwards and apprise the business and key stakeholders of any threats and opportunities arising out of any economic, political or any other changes in India/APAC. What You'll Do at Pega:• Manage the APAC financial closing process - work cross-functionally and coordinate everyone's efforts to ensure that all required financial data is properly captured, reconciled, documented, and disclosed.• Ensure that all APAC financial data is in compliance with Generally Accepted Accounting Principles (GAAP).• Ensure that monthly close deadlines for US SEC reporting purposes are met.• Develop and maintain accounting policies and procedures including process documentation and control matrices.• Review and approve APAC accounting transactions; responsible for overseeing APAC general ledger, sub-ledgers and fiscal records.• Manage the fixed asset systems.• Manage APAC operating cash, the weekly bank reconciliation, and reporting.• Direct and coordinate financial planning and budget management functions• Recommend benchmarks for measuring the financial and operating performance• Monitor and analyze monthly operating results against budget• Oversee daily operations of the finance and accounting department Who You Are: A highly proficient senior leader who can inspire, build, and retain a highly engaged, efficient and motivated team. Has strong analytical and project management skills to be able to allocate resources well and influence, build consensus, and resolve conflicts as required. Support a team-oriented environment, ensuring that all tasks are being completed timely and accurately. What You've Accomplished:• CA (Chartered Accountant) with strong experience in working within the technology industry• 15+ years' experience across finance, accounting, budgeting, and cost control principles including U.S. and India Generally Accepted Accounting Principles• Knowledge of automated financial and accounting reporting systems.• Knowledge of federal and state financial regulations• Ability to analyze financial data and prepare financial reports, statements and projections• Small and large project/program orientation• Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects. Pega Offers You:• A rapidly growing yet well-established business• The world's most innovative organizations as reference-able clients• Analyst acclaimed technology leadership in a massive emerging market• A workplace that requires people to have an informed opinion

Job DescriptionJob Title: Quality Manager - Food Manufacturing About the Role: We are seeking a dedicated and experienced Quality Manager to join our team in the food manufacturing sector. The ideal candidate will be responsible for ensuring that our products meet the highest standards of quality and safety. You will lead quality assurance initiatives and drive continuous improvement across all production processes. Key Responsibilities: Develop, implement, and maintain quality assurance protocols and procedures specific to food manufacturing. Oversee the quality control processes to ensure compliance with industry standards and food safety regulations. Collaborate with cross-functional teams to identify and resolve quality issues. Conduct regular audits and inspections to ensure adherence to quality standards and regulatory requirements. Analyze data and reports to identify areas for improvement and implement corrective actions. Lead and mentor the quality assurance team to achieve departmental goals. Liaise with suppliers and vendors to ensure quality standards are met throughout the supply chain. Qualifications: Bachelor's degree in Food Science, Quality Management, Engineering, or a related field. Proven experience as a Quality Manager or similar role in the food manufacturing industry. Strong knowledge of quality assurance methodologies and food safety standards (e.g., HACCP, ISO 22000). Excellent analytical and problem-solving skills. Strong leadership and communication abilities. Experience with quality management software and tools. Attention to detail and a commitment to excellence. Preferred Skills: Certification in quality management or food safety (e.g., Six Sigma, CQE). Familiarity with regulatory requirements relevant to the food industry.

Job Description QUALITY MANAGER to 130k MANUFACTURING ISO 9001 Handson Leader Aerospace industry must have enough work/life experience 5-7 years management experience 5-7 years machining experience Career progression in the quality field ISO 9001 - 14001 - 45001 ITAR Environment & Safety experience INDUSTRIAL MANUFACTURING DOD MANUFACTURING ITAR A PLUS Westchester County NY . Long established, financially stable manufacturer. APPLICANT REQUIREMENTS: MUST HAVE... 5-7 years of management experience, ideally in a manufacturing or job shop setting 5-7 years of machining experience with a solid understanding of dimensional tools (e.g. calipers, micrometers, Sunnen gauges, optical comparator, CMM machines) Demonstrated career progression in the quality field ISO 9001:2015 and AS9100 experience required; certifications in ISO 14001, ISO 45001, or similar a plus Experience with ITAR compliance Exposure to or direct involvement in environmental and safety standards (EHS) Excellent blueprint reading and interpretation skills Familiarity with Pre-Production Approval Process (PPAP) and Failure Mode Effects Analysis (FMEA) Root Cause Analysis and Product Control Plans/Inspection Methods Strong grasp of statistical process improvement techniques, including Six Sigma (Green or Black Belt preferred) Excellent math, computer, and communication skills High energy, highly organized, and detail-oriented Bachelor's degree preferred; however, equivalent work/life experience will be strongly considered DUTIES and RESPONSIBILITIES: Serve as the Quality System Management Representative, maintaining and auditing the company-wide ISO 9001 Quality Management System Manage the daily operations of the Quality Department in an ISO 9001 / AS9100 environment Oversee physical inspections of incoming materials, in-process production, and final product before shipment Maintain and control quality documentation including the Quality Manual, SOPs, and Work Instructions Lead and participate in internal audits, address nonconformances, and develop corrective action plans Collaborate with cross-functional teams to monitor and enhance product quality Prepare reports and support quarterly executive management reviews on quality metrics and audit outcomes Drive continuous improvement initiatives and enforce company quality standards Support environmental and workplace safety practices in coordination with EHS requirements A comprehensive benefits package which includes Medical, vision, dental, life insurance Sick days, holidays, vacation 401(k) Plan

The Director of Quality Assurance & Training ensures appropriate and effective monitoring of existing procedures of program operations and delivery of services. The position also maintains an ongoing staff training program to ensure that staff are up to date on policies, procedures, and enhanced service practices. What You'll Do Create SOPs and Desk Guides for new and existing programs, reviewing and updating materials for programs and conducting training with staff to ensure understanding and compliance with both funder and Fedcap requirements. Develop and maintain an annual report that provides a thorough description of Fedcap's Quality Assurance activities with an established Quality Improvement Plan (QIP) model. Develop and implement quality assurance tools to measure and assess the impact of systems, policies and protocols on operational efficiencies and program effectiveness. Conduct site visits to observe staff interaction with participants including intakes, service plan creation, and workshops. Review case files for completeness, accuracy, and compliance. Monitor Customer Service standards including conducting participant focus groups and analyzing surveys to gather feedback and increase awareness of participants' perspective of program services. Prepare monthly and quarterly reports for Senior Leadership and regulatory bodies. Identify gaps in program and staff performance and designing and conducting staff training to cure deficiencies and reiterate company standards. Develop and conduct training programs to provide to WeCARE operations staff on various policies, procedures, and best practices. Research and continuously update training modules on various topics relevant to providing the best possible services to WeCARE participants. Assist with external audits conducted by funders and third-party auditors. Conduct safety and risk assessment to ensure compliance with ADA and regulatory standards at service locations. Work collaboratively with program departments, external agencies and stakeholders to support compliance efforts and monitor remediation (Corrective Action) activities. You're a great fit for this role if you have: A bachelor's degree in public health, public administration, human services, or a related field, with master's degree preferred. At least 2 years' experience in quality assurance, preferably in social services, public health, or workforce development. Experience with workforce development is a plus. Compensation $120,000-$130,000 The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V.

Quality Control Manager The Quality Control (QC) Manager plays a pivotal role in ensuring that QC is effectively serving in its support role to clinical and commercial production. The QC Manager will ensure that analytical testing for process check points, stability, and release assays are being carried out to certify that quality standards are upheld for all products produced at the facility. The goal is to ensure that the Quality Control group and company is constantly moving towards fulfilling its short-term and long-term objectives and does not diverge from its strategic guidelines. Under the direction of the VP, Global Quality Head, responsibilities of the QC Manager will include but are not limited to: Leading, hiring, developing, training, and evaluating QC personnel Devising sound hiring strategies based on business needs Supervising and overseeing QC personnel in their roles for safe and efficient verification, approval, release/disposition of HCATS and/or client products/materials Delegating responsibilities and supervising the work of laboratory personnel, while providing guidance and motivation to drive maximum performance Ensuring and promoting compliance with applicable cGMP and GTP regulations, while ensuring compliance with company and client methodologies Assuring alignment and efficient continuity in laboratory practices between sites Serving as approver in investigations while overseeing timely closure of deviation reports, change controls, CAPAs, and applicable batch records Ensuring completion of all client QC requirements related to GMP cellular products and/or materials Overseeing QC role in material dispositions via deviation reporting system, CoAs, and/or client-based systems, if applicable Prioritizing, scheduling, and managing multiple projects and resources simultaneously Monitoring effectiveness of quality systems, change control activities and their completion, for both, internal and client audit findings Evaluating and investigating customer complaints and deviations; coordinating corrective and preventive actions as they relate to the Quality Control function Delegating maintenance, tracking, and trending aspects of the deviation reporting system Developing and maintaining Key Performance Indicators (KPIs) for laboratory testing Interfacing with vendors, suppliers, and in-house production personnel to ensure effective corrective and preventive actions are implemented for recurring product/process discrepancies, when applicable Interfacing with management at all levels for alignment on significant deviation resolution and corrective action implementation Delegating development, revisions, and implementation of Standard Operating Procedures as related to Quality Control activities Participating in and tracking group budget setting and cost containment drives Communicating and maintaining trust relationships with senior management, business partners, and clients Ensuring company policies and legal guidelines are communicated top-down in the company and that they are followed at all times Completing projects and special tasks as assigned by the Global Quality Head Off-schedule shifts during weekends and holidays based on business requirements a possibility On-call presence preferred while physical personal presence is not possible Candidate will oversee QC Scientist and QC Associate I, II, and III roles. The QC Manager will delegate responsibilities to direct reports to achieve the requisite business needs, while providing ongoing support to Manufacturing processes. REQUIREMENTS BA/BS/MS in a science or relevant field required Master's in Business Administration or relevant field will be preferred 7 - 10 years' experience in the pharmaceutical, biologics or related industry Prior cGMP experience required Prior QC laboratory, clinical laboratory, microbiology, hematology, blood banking, or immunology experience in a CGMP/GTP environment a must Experience in Flow Cytometry is a must 5 + Years experience leading a team is a must. Proven ability to lead, coach, and motivate employees, clearly communicate job requirements and effectively manage performance of assigned staff Sound understanding of current Good Manufacturing Practices (cGMPs) Working knowledge of routine QC laboratory procedures such as flow cytometry and CBC analysis, endotoxin testing, equipment and systems, and understanding of production processes and validation Prior experience with reviewing Standard Operating Procedures, work instructions, protocols, methods, method validations preferred Proven experience in a supervisory or managerial position Demonstrable experience in developing strategic plans based on business needs Strong understanding of Quality Control in pharmaceutical/biotechnology/biologics industries Thorough knowledge of market changes and forces that influence the company Proficient with computer software: Microsoft Office, Visio Strong written, oral, and presentational skills Strong knowledge of QC Analytical testing methodologies, philosophies, method validation and method transfers Strong knowledge of quality systems and ability to interpret Quality standards for implementation and review Excellent organizational and leadership skills Excellent communication, interpersonal, and presentation skills Outstanding analytical and problem-solving abilities Strong business acumen Ability to think strategically, tactically (detail-oriented), and advise personnel in an effective manner Candidate must be detail oriented, can multi-task, work in a team environment, and have the flexibility to adapt to company growth as well as its evolving responsibilities While performing the duties of this job, the employee may occasionally be exposed to infectious diseases transmittable through human blood, tissues, or bodily fluids and are expected to utilize universal precautions with all human specimens. Other exposures may include gases (nitrogen), or corrosive chemicals (Clorox, potassium hydroxide), or exposure to liquid nitrogen. The noise level in the work environment is moderately noisy. Must have the ability to work in a team-oriented environment and with clients Must be able to handle the standard/moderate noise of the manufacturing facility Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

*This role is geared toward an entry level candidate (i.e. recent college graduate who possesses 1-3 years of professional work experience) About Harvest Hill: Harvest Hill Beverage Company is one of the nation's largest independent branded beverage producers, delivering consistent annual revenue growth, with sales of over $1 billion. The company was formed in June 2014 with the acquisition of Juicy Juice and further expanded with 3 subsequent acquisitions which were consolidated into one company in May 2017. Our portfolio of iconic brands includes Juicy Juice , SunnyD , Veryfine , Fruit2O , Little HUG , Daily's Cocktails , and Nutrament . We manufacture, market, and distribute across multi-channels including Grocery, Mass Merchandisers, Warehouse Clubs, Convenience, Foodservice, and Liquor Distributors. Harvest Hill is headquartered in Stamford, CT with a nationwide network of manufacturing and distribution facilities, employing over 1,000 employees in the United States. For more information visit harvesthill.com. Position Summary: The QA Coordinator posts files to appropriate internal/external sites and ensures corresponding databases are maintained and up to date. Creates, maintains and ensures all internal HHBC finished product quality documentation is current, accurate and project timelines for the QA team are maintained. The QA Coordinator creates updates & sustains Customer Portal and program documentation; carries out follow-up activities with customers and generates finished product standards as necessary. Directly assist in customer, consumer and field complaint support activities. Primary Position Responsibilities: • Maintain and update internal/external databases (TraceGains/Repositrak/Others) with customer documentation through active engagement in customer portal processes. Generate monthly reports defining completeness, gaps and goals. • Preserve the Harvest Hill customer list identifying products and manufacturing locations with a routine engagement of the gap assessment and resolution activities. • Efficiently coordinate the tracking of consumer, customer and field complaints with weekly reports. • Issue ongoing consumer investigation requests and maintain logs with timeline completion rates. Follow-up with sites on investigations. Support QA Mgr in trends and Complaint rates by categories. • Assists QA Mgr in developing concise feedback on status of field CAPA's and associated timelines. • Supports retrieval of technical details in the development of external and internal technical specifications for finished goods. Meanwhile adhering to HH, FDA, State and Local Regulations and Co-Manufacturing Alliance agreements. • Update and sustain Customer Portal with appropriate program documentation. Ensure through management engagement that customers receive the correct and accurate information. (no more no less). Foster meetings and communication with sales, customer service and QA to ensure accuracy. • Illustrate QA meetings as assigned, document activities and initiate follow-up. • Manage the receipt of new products, trial samples, consumer complaints that are delivered to the CT office. Track and photo packages received, identify location to store and act on disposal as required. Reach out to Sr Director or QA Mgr for direction. • Generate quarterly project timelines for the QA department corporate team. • Analyze & support QA Mgr in recommended next steps as it relates to handling and transportation deficiencies of finished goods. • AX acumen for the HHBC QA team. Within the first 180 days, train on AX, develop tutorials and train all members of our CT staff. • Review all co manufacturer requests for destruction of surplus, expired or defunct finished goods. • As a back-up to cross-functional QA team, learn documentation OOSR, ATS, shelf-life update process. • Support Co-Man and DC Trace exercises which occur a few times a year. • Support product manual upkeep with direct supervision by Head of FSQA. • Additional duties that may be assigned. Position Qualifications: • Candidate should possess a BS/BA degree in science, project management or related field and a minimum preferred of two years of professional career experience. • Proven experience of working with databases, include inputting and extracting data. • Excellent attention to detail with organizational and planning skills. • Ability to self-manage, prioritize and work under pressure to tight deadlines. • Ability to communicate effectively with colleagues, participants and external stakeholders. • Ability to work effectively as part of a team. • Undertake any training and professional development as and when required. • Proficient in Microsoft Office, particularly Access, Word and Excel. Systems experience may include: Microsoft Access, TRACEGAINS, Sharepoint and Red Zone.

The Director of Quality is responsible for developing, implementing, and maintaining a comprehensive quality improvement (QI) and performance management program for the Federally Qualified Health Center (FQHC). This role ensures compliance with HRSA requirements, NCQA Patient-Centered Medical Home (PCMH) standards, UDS reporting, and other regulatory or accreditation bodies, while fostering a culture of continuous improvement in clinical, operational, and patient experience outcomes. RESPONSIBILITIES: * Directly supervises the Quality Coordinators. * Develops Quality Assurance policies to ensure successful implementation of improvement standards. * Serves as the primary liaison between JPA and Managed Care Organizations (MCOs), representing the organization in all quality-related engagements and ensuring active participation in MCO quality meetings. Assesses patient medical records to ensure compliance with established quality standards. * Coordinates and ensures timely completion of the quarterly provider peer review cycle. * Conduct on-site visits to monitor and assess the implementation of QA/QI activities, including pre-visit planning and daily huddles. * Aggregates statistical quality assurance data, develops comprehensive narrative reports, and partners with clinical informatics specialists to support data-driven improvements. * Collaborates with the CMO to revise the Quality Assurance and Utilization Review plan in accordance with HRSA guidelines. * Coordinates recurring QI/QA meetings with the Quality Coordinators and Department Leads, manages meeting coordination, records minutes, tracks participation, and ensures timely follow-up on all assigned tasks and activities. * Monitor and track performance on HEDIS and other quality measures across payer contracts. * Identify and prioritize care gaps in collaboration with clinical and operational teams. * Develop and implement strategies to close care gaps, including outreach campaigns, provider engagement, and patient education. * Collaborate with clinical teams, payors, and population health staff to align quality improvement efforts with value-based care goals. Maintain up-to-date knowledge of CMS, NCQA, and payer-specific quality measure requirements. * Assist in the reporting and analysis of quality metrics to identify trends, disparities, and opportunities for improvement. * Coordinate with IT and analytics teams to ensure accurate and timely data capture and reporting. * Support the preparation of documentation and evidence for HEDIS audits and external reviews. * Contribute to quality improvement initiatives, such as PDSA cycles, root cause analyses, and performance dashboards. * May be required to perform other duties as assigned or when necessary. QUALIFICATIONS: Education: * Bachelor's degree in healthcare administration, public health, Nursing, or related field required. * Master's degree in public health, Healthcare Administration, or related field preferred. * A licensed Registered Nurse (RN) or Nurse Practitioner (NP) with a strong background in healthcare quality improvement will also be considered in lieu of a master's degree. Experience: * Minimum 5 years of progressively responsible experience in healthcare quality or performance improvement, preferably in a community health center or FQHC setting. * Strong working knowledge of HRSA, UDS, NCQA PCMH, and related regulatory requirements. Skills: * Demonstrated ability to lead quality initiatives and manage cross-functional teams. * Proficiency in data analysis and quality improvement tools (e.g., Excel, EHR reporting, QI methodologies). Excellent verbal and written communication skills. * Experience with risk management, clinical compliance, and patient safety programs is a plus. Working Conditions: * Primarily office-based with some travel between clinical sites. * May require occasional evenings or weekends for meetings or training. Why Join Us: Be part of a mission-driven organization focused on improving patient outcomes and advancing health equity. Collaborate with cross-functional teams to shape the future of value-based care. Opportunities for growth and professional development in a dynamic healthcare environment.