Quality assurance manager jobs in New Mexico - 103 jobs

Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space. The talented team in Albuquerque, New Mexico are innovating space mechanisms, multi-payload launch adapters, structural testing, deployable composite booms, deployable space structures, R&D engineering, spacecraft thermal management components, and thermal analysis. With many more exciting projects on the horizon, our team could use your curiosity, passion, talent and experience to help us Build Above. Summary We have a current opportunity for a Quality Assurance Manager located at our facility in Albuquerque, NM. In this role you will be .... Responsibilities This role is a working manager position, who will fulfill quality engineer job duties, as well as managerial duties. Manage and execute all aspects of the AS9100 quality management system. Collect, analyze and summarize data from non-conformance investigations with support from relevant teams Conduct root cause analysis Identify and implement corrective and preventative actions Support internal and external audits Manage document changes, document control and configuration management Enforcing quality management system and quality standards across all functional groups to develop a strong quality culture Professional experience preparing reports, metrics, and other documents in support of annual Management Reviews Prior experience in a functional leadership capacity. Including experience working with and coaching quality personnel and cross functional teams Experience planning, organizing, and reporting on supplier quality-related activities to assure fulfillment of contract/purchase order requirements Ideal Experience 8+ years of work experience as a Quality Manager and/or Quality Engineer or similar role Degree in Engineering, Science or relevant field. Experience may be substituted for degree Knowledge and experience with AS9100/ISO9000, ISO13485 or similar quality standard Must be able to travel on occasion Desired Skills Strong leadership, organization, and communication skills. Knowledge of IPC Standards & NASA workmanship standards Individual will need to effectively communicate across all levels of the organization and business. AS9100 Lead Auditor certification or the ability to become certified. Experience with the life-cycle processes associated with the development of space flight hardware and software. Ability to work in an environment with competing priorities is necessary. Must be able to work in a cross-functional team environment. Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence. Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles. How We Determine What We Pay (Compensation Philosophy) Redwire determines pay for positions using local, national, and industry-specific survey data, for our locations throughout the US. We will evaluate external equity and the cost of labor/prevailing wage index, in the relative marketplace for jobs directly comparable to jobs within our company. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant's level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay. Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here

The Director, Global Product Quality, GMP Processes is a strategic leadership role responsible for **benchmarking, standardizing, and optimizing global quality processes** across the organization. This role ensures that product quality systems are aligned with **Good Manufacturing Practices (GMP)** and regulatory requirements while driving **efficiency, consistency, and continuous improvement** across all regions and product lines. The Director will lead global initiatives to harmonize and enhance processes related to **product quality complaints, deviations, CAPA, and management reporting** , ensuring timely and effective resolution and robust compliance. **Key Responsibilities** + Global Process Ownership: Lead the design, implementation, and continuous improvement of global quality processes for: + Product Quality Complaints + Corrective and Preventive Actions (CAPA) + Deviations + Management Reporting and Trending + Benchmarking & Best Practices: Evaluate internal and external quality practices to identify and implement best-in-class solutions that enhance compliance and operational efficiency. + GMP Compliance: Ensure all quality processes meet global regulatory requirements (e.g., FDA, EMA, PMDA) and align with current GMP standards. + Governance & Standardization: Develop and enforce global standards, SOPs, templates, and tools to ensure consistency across all manufacturing sites and affiliates. + Quality Systems Leadership: Oversee the global deployment and optimization of electronic quality systems (e.g., TrackWise), including configuration, training, and validation. + Cross-Functional Collaboration: Partner with regional quality leaders, manufacturing, regulatory affairs, and technical operations to ensure alignment and effective execution of quality strategies. + Data-Driven Insights: In collaboration with Quality Operations, lead the development of global quality metrics and dashboards to monitor performance, identify trends, and support decision-making. + Team Leadership: Build and lead a high-performing global team of quality professionals, fostering a culture of accountability, innovation, and excellence. **Qualifications** Required **Required Qualifications:** + Bachelor's degree in a scientific discipline (e.g., Chemistry, Biology, Pharmaceutical Sciences); advanced degree preferred. + Minimum 12 years of experience in pharmaceutical quality assurance or quality systems, with at least 5 years in a global leadership role. + Deep understanding of GMP regulations and global regulatory requirements (e.g., 21 CFR Parts 210, 211, 820). + Proven experience in managing global quality systems and optimizing complaint, CAPA, and deviation processes. + Strong analytical and problem-solving skills with a data-driven mindset. + Excellent communication, leadership, and stakeholder management skills. + Proficiency in quality management systems (e.g., TrackWise) and Microsoft Office tools. + Ability to travel internationally as needed. Preferred + Basic understanding of artificial intelligence and advanced analytics + Experience supporting risk management programs or frameworks. + Familiarity with quality management systems and digital tools. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are seeking Director of Quality Improvement. The Director of Quality Improvement will direct the development, implementation, and monitoring of quality systems and improvement as it relates to regulatory compliance, departmental and organizational strategic goals, internal and external audits, processes, and performance improvement. This position will ensure the collection, completion, maintenance, analysis, and integrity of organ donor medical records and data collection. This position can be located in Sacramento, CA, Nashville, TN or Albuquerque, NM. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Responsible for day-to-day oversight of quality and compliance for OPO organ operations across DCIDS quality program systems supporting DCIDS, Tissue Bank and Eye Bank. Collaborates with the Managers of Performance Improvement and Business Intelligence to identify and address opportunities for improvement throughout quality, compliance and program operations. Ensure organizational focus on achieving and maintaining compliance with all regulatory standards and industry driven accreditations. Stays current with the standards and regulations that relate to OPO operations including FDA, UNOS, AATB, and DCIDS policies and procedures. Assists with maintaining current licensing, registration, and accreditation with agencies. Responsible for driving growth and success as it relates to quality compliance, systems, and improvement in coordination with DCIDS strategic initiatives. Collaborates with the CAO, Director of Performance Excellence and DCIDS leaders to facilitate regulatory, accreditation, and processor inspections. Supports the Performance Excellence team in analyzing organizational data and analytics, identifying trends, and recommending performance improvement initiatives based on established PI processes. Works with the CAO and Director of Performance Excellence to direct and maintain implementation of the DCIDS QAPI program. Ensures accurate medical records and data elements in compliance with applicable regulations and standards as well as DCIDS policies and procedures. Assists DCIDS leadership in the development and review of policies and procedures for all aspects of the organization's operations to include data collection and regulatory compliance. Aligns with DCIDS leaders and educators to ensure employee training documentation processes are consistent and in compliance with regulatory, accreditation, and DCIDS policies and procedures. Works with multidisciplinary DCIDS teams to develop tracking metrics to evaluate the success and completion of goals. Evaluates trends in performance to determine process improvements. Acts as liaison between DCIDS Quality Assurance, Tissue Bank, Tissue Recovery, Ocular Recovery, other Affiliated Tissue Processors and Medical Directors on compliance initiatives as needed. Assists with investigation of deviations and non-conformances including adverse reaction reports. Conducts Root Cause Analysis. Completes and oversees effective corrective and preventative action plans. Acts as a role model for the DCIDS and the DCIDS Quality Departments by supporting, reinforcing, and exhibiting behaviors consistent with the DCIDS core values; selfless, hardworking, passionate, and dependable. Performs other related duties as assigned. The ideal candidate will have: Bachelor's degree or equivalent in a health-related field, or appropriate OPO experience in quality system management and medical records. Minimum 5+ years of experience with quality management system and CMS/FDA/OPTN regulatory compliance. Must have 5-7 years of experience managing employees CQIA or equivalent, CPTC, CTBS preferred. As a condition of employment, you must be able to obtain Hospital Badge and EMR access from all of the DCI Donor Services Hospital Partners. Valid Driver's License with ability to meet MVR underwriting requirements. Strong knowledge of Microsoft Office applications (Outlook, Word, Excel, Visio, PowerPoint, etc.) Working knowledge of computers and basic data entry skills required. Excellent written and verbal communication skills, skilled at multi-tasking, strong attention to details and ability to meet deadlines. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Temp Must be familiar with food industry. GMPs, SQFs, FDA and HACCP Must have a Bachelors Degree in Biology, Chemistry or Food Science Three to Five years of food safety/Quality Assurance/Management experience The Manager of Food Safety and Quality Assurance is responsible for developing, managing, and assuring the Company's Food Safety and quality systems and procedures.

MELE Associates, Inc. is seeking to add an experienced Quality Assurance Specialist to support the Office of Personnel and Facility Clearances and Classification (OPFCC), NA-74. The OPFCC is responsible for implementing all Department of Energy (DOE) personnel security and facility clearance requirements for all National Nuclear Security Administration (NNSA) field sites. This full-time position is contingent upon contract award. Essential Functions: * Adequately test the application prior to all deployments to Stage and Production * Documenting and enforcing process and coding standards * Performing internal QA (functional) testing on all new development prior to UAT and release * Ensuring business requirements and acceptance criteria are properly recorded and approved * Conduct integrated vulnerability tests through automated ADO pipelines Minimum Qualifications: * Bachelor's degree in computer science or a related field * Minimum two (2) years of experience testing software on a technical team. Experience may be substituted for education on a year for year basis. * Proficiency in Azure DevOps * Superior communication, organizational, interpersonal, and writing skills. * Current and active DOE Q Clearance/Top Secret Clearance with ability to acquire an SCI. Preferred Qualifications: * Master's degree in computer science or CSM certification * Experience with DOE/NNSA This position is contingent upon contract award. LOCATION: This is a full-time position in Albuquerque, NM 87123 USA #OPT SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. Benefits MELE Offers * Employer-paid employee Medical, Dental and Vision Care. * Low-Cost Family Health Care offered. * Federal Holidays and three (3) weeks' vacation * 401(k) with Employer Match * Cross-training opportunities About MELE Associates, Inc. With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity. MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify employer.

Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space. The talented team in Albuquerque, New Mexico are innovating space mechanisms, multi-payload launch adapters, structural testing, deployable composite booms, deployable space structures, R&D engineering, spacecraft thermal management components, and thermal analysis. With many more exciting projects on the horizon, our team could use your curiosity, passion, talent and experience to help us Build Above. Summary We have a current opportunity for a Quality Assurance Manager located at our facility in Albuquerque, NM. In this role you will be …. Responsibilities * This role is a working manager position, who will fulfill quality engineer job duties, as well as managerial duties. * Manage and execute all aspects of the AS9100 quality management system. * Collect, analyze and summarize data from non-conformance investigations with support from relevant teams * Conduct root cause analysis * Identify and implement corrective and preventative actions * Support internal and external audits * Manage document changes, document control and configuration management * Enforcing quality management system and quality standards across all functional groups to develop a strong quality culture * Professional experience preparing reports, metrics, and other documents in support of annual Management Reviews * Prior experience in a functional leadership capacity. Including experience working with and coaching quality personnel and cross functional teams * Experience planning, organizing, and reporting on supplier quality-related activities to assure fulfillment of contract/purchase order requirements Ideal Experience * 8+ years of work experience as a Quality Manager and/or Quality Engineer or similar role * Degree in Engineering, Science or relevant field. Experience may be substituted for degree * Knowledge and experience with AS9100/ISO9000, ISO13485 or similar quality standard * Must be able to travel on occasion Desired Skills * Strong leadership, organization, and communication skills. * Knowledge of IPC Standards & NASA workmanship standards * Individual will need to effectively communicate across all levels of the organization and business. * AS9100 Lead Auditor certification or the ability to become certified. * Experience with the life-cycle processes associated with the development of space flight hardware and software. * Ability to work in an environment with competing priorities is necessary. * Must be able to work in a cross-functional team environment. Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence. Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles. How We Determine What We Pay (Compensation Philosophy) Redwire determines pay for positions using local, national, and industry-specific survey data, for our locations throughout the US. We will evaluate external equity and the cost of labor/prevailing wage index, in the relative marketplace for jobs directly comparable to jobs within our company. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant's level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay. Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here

Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri. *This job is contingent upon contract award.* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and regular update of policies and procedures. - Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers. - Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements. - Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures. - Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution. - Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00

Quality Program Manager II, Albuquerque, NM Build your future at Curia, where our work has the power to save lives Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve patients' lives. We proudly offer Generous benefit options (eligible first day of employment) Paid training, vacation and holidays (vacation accrual begins on first day of employment) Career advancement opportunities Education reimbursement 401K program with matching contributions Learning platform And more! Summary: The Quality Program Manager II is a key member of the quality management team, responsible for ensuring the effective execution of quality programs within the framework of cGMP regulations. This mid-level role interfaces with internal and external stakeholders, including CURIA-Albuquerque customers, to manage quality-related activities, resolve issues, and facilitate batch release processes in accordance with customer and regulatory requirements. The Quality Program Manager II collaborates closely with the Director of Quality Operations to support continuous improvement efforts, identify potential risks, and drive initiatives aimed at enhancing product quality and operational performance. This role is also tasked with managing customer quality expectations, working with cross-functional teams to resolve quality issues, and ensuring the timely resolution of deviations and CAPAs. The Quality Program Manager II will contribute to developing and refining processes to meet the evolving needs of the business while ensuring compliance with both internal and external quality standards. Essential Duties and Responsibilities: Acts as the primary quality assurance contact for CURIA-Albuquerque clients Responsible for ensuring batch records have been thoroughly reviewed before product disposition to the customer within established timelines Responsible for closure of Deviations, CAPAs, Change Controls, and Customer Complaint Investigations related to CURIA-Albuquerque client products Interfaces with the other CURIA-Albuquerque departments to communicate and maintain a partnership necessary for on-going operations and ensure the highest quality standards and regulatory compliance Supports CURIA-Albuquerque Compliance department during FDA and other agency inspections as well as customer and internal audits Presents project updates to internal and external stakeholders Provides all additional quality assurance support and functions as specified by the Director of Quality Operation Will act as subject matter expert for all quality issues related to batch release Will help drive continuous quality improvement initiatives Will provide quality training related to batch review, sitewide Read/interpret SOPs to ensure compliance Maintain up to date trainings Other duties as assigned Education and Experience: Bachelor's degree in Science or related study Minimum of three (3) years of GMP experience in an FDA regulated pharmaceutical environment Minimum of two (2) years of experience in a Quality position, preferred Supervisory Responsibilities: This role does not have supervisory responsibilities, yet it may involve mentoring, guiding, and advising. Language Skills: The ideal candidate should have the ability to read and interpret various documents, such as safety instructions, standard operating procedures, technical procedures, and governmental regulations. Additionally, they should possess strong written and verbal communication skills, along with effective presentation skills. Mathematical Skills: Proficient in executing arithmetic operations including addition, subtraction, multiplication, and division across various units of measurement, employing whole numbers, fractions, decimals, and percentages. Candidates must possess a strong grasp of algebraic and geometric principles. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: The ideal candidate will possess a strong technical foundation and proven capability in effectively utilizing diverse software tools to streamline the organization's daily functions. Essential skills encompass adeptness in manufacturing and internet software, alongside proficiency in Microsoft Office tools including PowerPoint, Excel, Word, and Outlook. Other Skills and Abilities: Leads with integrity and respect Provides guidance, coaching, and mentorship to team members, sitewide Demonstrates business acumen Fosters a collaborative and positive work environment Champions change Coaches and Develops Promotes a safe and healthy work environment by actively identifying and addressing potential hazards, following established safety protocols, participating in safety training programs, and fostering a culture of awareness and responsibility among team members. Demonstrates strong attention to detail Ability to work promptly and under pressure to meet customer and business deadlines associated with batch record lot release Other Qualifications: Must pass a background check Must pass a drug screen May be required to pass Occupational Health Screening Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential physical demands will vary for each Curia position. All positions may require regular or occasional lifting, pushing and pulling up to 10 pounds, frequently; up to 25 pounds occasionally; and up to 50 pounds infrequently. Additionally, all positions entail regular sitting, standing and reaching, with some roles requiring prolonged periods of time for each activity. Visual acuity, both close and distant, along with depth perception is necessary in each role, with or without corrective lenses. Please note that employees are prohibited from wearing contact lenses in work areas with exposure to cleaning agents. Hand and finger dexterity are integral to all positions, with specific activities varying from typing to manipulating maintenance tools or operating keypads, switches, and buttons. Occasional stooping, kneeling, twisting, crouching, crawling and balancing are also part of each position's physical requirements. Certain roles may involve climbing and working at elevated heights as well. Work Environment: The work environment characteristics, described below, are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The working environments will vary for each Curia position. The employee may be required to work in an office, manufacturing, or warehouse environment. The office environment is designed for comfort and productivity, with room temperature settings maintained for optimal working conditions. It is common to hear conversational noise in the background. The pharmaceutical manufacturing environment is sterile. Therefore, aseptic gowning is required. Personal protective equipment (nitrile gloves, clean room socks, face-shields, safety glasses, aprons, steel-toed shoes and powered air purifying respirators) is necessary, depending upon the task at hand. The employee may be exposed to wet and/or humid conditions, confined areas, and refrigerator or freezer temperatures when working in a sterile environment. The warehouse environment is typically set at a controlled temperature but the employee may be exposed to refrigerator or freezer temperatures when retrieving materials. Some positions may occasionally be exposed to moving mechanical parts, elevated heights, airborne particles, electrical activities and vibration. In addition, some positions may work with or be exposed to, compressed gases and must wear ear protection. All environments may be subject to working with or being exposed to cleaning agents. Education, experience, location and tenure may be considered along with internal equity when job offers are extended. We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral. All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer. #LI-MM2

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. You will be responsible for ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is a key leadership role that directly impacts customer satisfaction and operational excellence. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Lead the QA team in monitoring and evaluating agent interactions across various campaigns. Develop and implement QA frameworks, scorecards, and calibration sessions. Analyze quality trends and provide actionable insights to operations and training teams. Ensure compliance with client standards, internal policies, and regulatory requirements. Conduct audits, feedback sessions, and coaching to improve agent performance. Collaborate with stakeholders to align QA initiatives with business goals. Prepare and present quality reports to internal leadership and clients. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Bachelor's degree in business, Quality Management, or a related field (preferred). 3+ years of experience in a QA leadership role within a BPO or contact center. Strong knowledge of QA methodologies, tools, and contact center operations. Excellent analytical, coaching, and communication skills. Experience with QA software, CRM systems, and reporting tools. Certifications in Quality, Six Sigma, or related areas (a plus). COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

The Manager, Data Quality, is responsible for overseeing the full data management lifecycle and operational workflow of Company Entity Management (CEM) for company and contact data within Dodge Construction Network's (Dodge) master data ecosystem. This role leads both onshore and offshore teams to ensure the accuracy, completeness, and standardization of company entities that power Dodge's products, customer experiences, and analytics. The Manager will define and execute the end-to-end operating model for CEM including the development of Standard Operating Procedures (SOPs), establishing KPIs, designing quality and governance frameworks, and defining requirements for automation and human-in-the-loop workflows. This role drives continuous improvement by refining processes, enhancing data sourcing and enrichment, evaluating automation outputs, and collaborating closely with cross-functional partners across Product, Engineering, and Operations. This leader must bring strong people management and project management skills, an analytical mindset, and have experience working in scalable data operations environments. This is a full-time position and reports directly to the Director of Data Acquisition. **_Preferred Location_** + This is a remote, home-office-based role, and candidates located in the continental United States will be considered. + For this position, there is a preference to hire in the Central and Eastern Time Zone; however, candidates in other areas/time zones would be considered as well. **_Travel Requirements_** Expected travel is minor for this role. **_Essential Functions_** + Design, maintain, and improve company and contact entity workflows, SOPs, SLAs, and quality standards + Define and track KPIs for team efficiency, business impact, financial stewardship, and client satisfaction + Oversee entity creation, updates, merges, conflict resolution, and exception handling + Partner with automation, engineering, and data science to integrate and optimize human-in-the-loop and machine-assisted processes + Analyze performance patterns to identify automation gaps, reduce manual interventions, and continuously improve processes + Lead, mentor, and develop CEM team members + Establish performance expectations, work allocation, and capacity planning + Manage relationships with third party data providers and offshore vendors + Collaborate closely with Engineering, Product, Sourcing, and Sales to align CEM standards with business and platform needs + Participate in roadmap discussions, attribute model design, and classification/taxonomy updates **_Education Requirement_** Bachelor's degree in Information Systems, Data Analytics, Supply Chain Management, Computer Science, Engineering, Operational Management, or related technical fields or equivalent education and work experience. **_Required Experience, Knowledge and Skills_** + 7+ years of experience in data operations, master data management, digital operations, or business transformation + 2+ years managing teams + Proven experience managing both onshore and offshore teams + Experience with SQL and/or Python programming + Advanced problem solving and data driven decision making capabilities + Proven record of managing external vendor relationships + Ability to translate technical concepts into actional business insights for non-technical stakeholders + Experience with automation tools, scraping frameworks, and data pipelines + Exposure to data operations utilizing machine learning and data enrichment techniques + Proficiency in data governance, KPI management, and quality assurance + Strong project management skills, including planning, prioritization, and execution of change management + Excellent written and verbal communication skills for presenting strategies, reporting performance metrics, and building relationships with stakeholders **_Preferred Experience, Knowledge and Skills_** + Data Visualization tools such as AWS Quicksight, PowerBI, Tableau + Knowledge of construction industry or content workflows a plus + Experience with salesforce a plus + Familiarity with cloud-based data environments + Familiarity with Jira/Confluence **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-CS1 \#DE-Remote \#DE-2026-22

Job Description Quality Control Manager (QCM), Federal Construction Columbus, GA Full-Time, Onsite, Federal Project Assignment About the Role We are seeking an experienced Quality Control Manager (QCM) to support federal government construction projects in the Columbus, GA area. This role is critical to ensuring all construction activities comply with contract documents, USACE standards, EM 385 requirements, and applicable federal regulations. The QCM will serve as the primary point of contact for quality-related matters and will work closely with the Project Manager, Superintendent, subcontractors, and government representatives. Key Responsibilities Develop, implement, and manage the Contractor Quality Control (CQC) Plan in accordance with USACE and DoD requirements Conduct and document the Three-Phase Control Process: Preparatory, Initial, and Follow-Up Inspections Review and manage submittals, RFIs, and quality documentation for compliance with contract specifications Perform daily quality control inspections across all phases of construction including civil, structural, architectural, and MEP work Prepare and submit daily QC reports, inspection logs, deficiency tracking, and corrective action documentation Coordinate and lead preparatory meetings, initial inspections, and quality coordination meetings Interface directly with Government QA personnel and participate in inspections, audits, and site walks Ensure work is executed in accordance with approved plans, specifications, and safety standards Track deficiencies, oversee corrective actions, and verify closeout compliance Support project closeout activities including punch lists, as-builts, and final inspections What We're Looking For Minimum 5 years of experience as a Quality Control Manager on federal construction projects Demonstrated experience working on USACE, NAVFAC, or other DoD projects Strong knowledge of federal construction standards, quality processes, and documentation requirements Experience coordinating with government inspectors and contracting officers Ability to manage multiple features of work and maintain organized quality records Strong communication skills and attention to detail Required Certifications & Qualifications USACE Construction Quality Management (CQM) for Contractors Certification OSHA 30-Hour Construction Safety Certification Working knowledge of EM 385-1-1 safety standards Ability to pass federal background requirements and site access credentials Valid driver's license Why Join Us? Work on stable, long-term federal government construction projects Clear scope, defined quality standards, and structured project environments Opportunity to work with experienced federal project teams Competitive compensation based on experience and certifications Total Rewards & Benefits Competitive salary or hourly compensation based on experience Per diem, lodging, and travel support if applicable Health insurance options and paid time off Consistent federal project pipeline Apply Today Qualified candidates are encouraged to apply to be considered for current and upcoming federal construction projects in the Columbus, GA area. Confidential inquiries are welcome.

Job DescriptionQUALITY CONTROL MANAGER This position is responsible for daily project quality control, including review of all work items and material submittals. Your primary focus is to perform inspections of completed and ongoing work, as well as coordinate with the Owner's quality assurance representative to ensure all project requirements are met. You will also be responsible for implementing the quality requirements contained in the Contract Documents and overseeing safety practices of on-site personnel and visitors. In this role you will … Implement the Quality Control Plan for a $2.5 million to $20 million project Communicate regularly with the project manager to provide quality control updates and advise of issues or problems that may affect progress Coordinate, provide oversight, and review outside testing agencies to ensure proper techniques and contract compliance Provide oversight of subcontractor submittals and the submittal register Order and receive needed materials and equipment Coordinate and administer weekly safety meeting and/or identification of safety meeting elements relevant to quality control Monitor quality and safety practices daily, along with ongoing inspections to minimize the need for corrections and punch-list items Implement the delegated authority to stop work in the event of unsafe practices Provide direction to the project engineer and maintain priority on critical path items necessary to keep the project schedule Monitor subcontractor and supplier performance with respect to timeliness, efficiency, and quality Review deliveries for timeliness and accuracy, while verifying the delivered product is consistent with the approved submittal Complete daily reports involving inventory, ongoing and completed work items, weather conditions, quality and safety issues, and site visitors Provide weekly updates for “as-built” conditions and continual maintenance of safety logs Create a punch-list for completion prior to the request for a “Substantial Completion” certificate and coordinate with the superintendent and subcontractors for completion of punch-list items Represent Ross Group during the testing of alarm systems, mechanical systems, and equipment Coordinate with project management to ensure all close-out documents are complete and submitted As the ideal candidate you … Have five to ten years' experience as a Quality Control Manager, with a Bachelor's degree in Construction Management or a related field. Have a proven successful project history of maintaining quality, schedule, safety, and actual cost versus estimated cost, you excel at managing rapidly changing priorities to accomplish project goals. Effectively manage field staff by appropriately staffing projects, providing formal and informal evaluations/feedback, addressing employee issues, and providing appropriate training and mentoring Use strong verbal and written communication skills to interact with all levels of employees, Ross Group management, and outside partners such as owners, architects, engineers, subcontractors, and suppliers Have previous experience speaking to small groups is a plus Are willing and able to relocate to Ross Group project sites, typically located throughout the South and Midwest Don't mind flexible work hours, with an average of 50 hours per week or as needed Expectations in this role include… Demonstrating the appropriate level of job knowledge based your work experience and making timely decisions using sound and accurate judgment Identifying problems, gathering and analyzing information, and making appropriate recommendations to make your project successful Meeting established goals, while ensuring quality of work through accuracy and thoroughness Using your knowledge to take independent actions and calculated risks, while asking for help when needed Being flexible, well organized, and detail oriented, using efficient time management skills to meeting project deadlines and schedules Working well in group problem-solving situations Having a working knowledge of computers, as well as office and project management software You are physically able to … Work outdoors in extreme conditions such as cold, heat, and humidity on a regular, daily basis Stand, climb, bend, and stoop on a regular, daily basis Maintain a valid driver's license and operate a personal vehicle Use visual and auditory skills Some positions warrant eligibility for a monthly auto allowance. When an employee is deemed eligible, the use of the vehicle must be for the employer's convenience; the use of the vehicle must be required as a condition of employment; vehicle must qualify as an acceptable vehicle defined by Company depending on the employee's function within the organization. Status: Exempt Reports To: Project Manager Secondarily Reports To: Vice-President of Operations Powered by JazzHR wVfD1CVWem

About Sandia: Sandia National Laboratories is the nation's premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs: + Challenging work with amazing impact that contributes to security, peace, and freedom worldwide + Extraordinary co-workers + Some of the best tools, equipment, and research facilities in the world + Career advancement and enrichment opportunities + Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home) + Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance* World-changing technologies. Life-changing careers. Learn more about Sandia at: ********************* *These benefits vary by job classification. What Your Job Will Be Like: We are seeking a dedicated Quality Assurance Technologist to join our dynamic multi-disciplinary team. In this role, you will play a crucial part in implementing and maintaining quality assurance programs, procedures, and controls that ensure our products and services meet the highest standards. The ideal candidate will be proactive in conducting inspections and audits, enforcing specifications, and adhering to regulatory agency requirements. Your commitment to quality will help us uphold our reputation for excellence. On any given day, you may be called upon to: + Conduct ongoing inspections and audits to assess compliance with quality standards and regulatory requirements. + Enforce specifications and ensure that corrective actions are implemented promptly to address any quality issues. + Collaborate with cross-functional teams to develop and refine quality assurance programs and procedures, fostering a culture of continuous improvement. Due to the nature of the work, the selected applicant must be able to work onsite. Salary Range: $63,800 - $123,400 *Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications, and application of any approved geographic salary differential. Qualifications We Require: + High School Diploma, plus 3 years of relevant experience in quality assurance or a related field + Minimum of 3 years of relevant experience in organizing documentation systems and performing quality assurance using internal and/or external standards + Active DOE Q-level security clearance Qualifications We Desire: + Knowledge and experience in document review processes and maintaining/inspecting procedures to established standards + Excellent analytical and problem-solving skills + Strong attention to detail and commitment to quality + Effective communication and interpersonal skills + Ability to work collaboratively in a team environment + Proficient in using quality assurance tools and software + Strong skills in the preparation and presentation of results + Ability to model behaviors that reflect Sandia's core values About Our Team: The Center Operations department (1861) is dedicated to establishing and maintaining the operations culture, principles, and practices within the center. We serve as a central hub for managing the operational needs of center 1800, leveraging both internal expertise and site-wide resources to achieve our objectives. We utilize engineering operations and domain expertise to define and negotiate system requirements for the Center's Environment Health and Safety, Mission/Quality Assurance, Safeguards and Security, Facilities, and Digital Infrastructure activities. Our primary objectives are to create new digital tools that streamline processes and deliver measurable gains in operational efficiencies, supporting center operations by managing waste management, safety programs, and center communications. Our mission is to ensure that center 1800 maintains the highest-quality standards, tools, and communication strategies. We foster critical thinking, empower employees, and forge exceptional partnerships to help the center achieve its objectives. Posting Duration: This posting will be open for application submissions for a minimum of seven (7) calendar days, including the 'posting date'. Sandia reserves the right to extend the posting date at any time. Security Clearance: Position requires a Department of Energy (DOE) Q security clearance to start, or equivalent active security clearance with another U.S. government agency (e.g., DOD). Sandia is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted. Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment. EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law. NNSA Requirements for MedPEDs: If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs. If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date. Job ID: 696722 Job Family: QU Regular/Temporary Position: R Full/Part-Time Status: F

Job DescriptionDescription: Wright Construction Group is seeking a detail-oriented and experienced Quality Control Manager (QCM) to oversee quality assurance and control processes on federal and government-funded construction projects. The QCM will ensure all work complies with contract specifications, applicable codes, and regulatory standards, including USACE and NAVFAC requirements. Key Responsibilities: Develop and implement project-specific Quality Control Plans (QCPs) in accordance with government contract requirements. Conduct three-phase inspections (Preparatory, Initial, Follow-up) for all definable features of work. Coordinate with project teams, subcontractors, and government representatives to ensure quality standards are met. Maintain and update quality documentation, including inspection reports, test results, and deficiency logs. Lead and document weekly QC meetings with stakeholders. Ensure compliance with EM 385-1-1, UFGS, and other applicable federal standards. Review submittals, shop drawings, and material certifications for conformance. Support project closeout by compiling as-built documentation and warranty information. Serve as the primary liaison for quality-related issues with government contracting officers and inspectors. Requirements: Qualifications: Minimum of 5 years of experience in construction quality control, preferably on Corps of Engineer or federal. Familiarity with USACE/NAVFAC quality control procedures. Completion of USACE Construction Quality Management (CQM) for Contractors course. Strong understanding of construction methods, materials, and codes. Proficiency in Microsoft Office and QC software platforms. Excellent communication, documentation, and organizational skills. Preferred Skills: Experience with Design-Build and Design-Bid-Build government contracts. Knowledge of LEED and sustainable construction practices. Bilingual (English/Spanish) is a plus. Working Conditions: Field-based role with regular site visits and inspections. May require travel to multiple project locations. Must be able to work in outdoor environments and navigate active construction sites. Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person

A respected food manufacturing organization is seeking an experienced Quality Manager to oversee plant quality, food safety, and laboratory operations. This role is responsible for ensuring product safety, regulatory compliance, and adherence to internal quality standards while driving continuous improvement initiatives. The Quality Manager provides leadership, training, and oversight of quality systems, audits, and testing programs to support operational excellence and regulatory compliance. Responsibilities and Duties: Manage daily operations of the plant laboratory, ensuring proper staffing, supplies, and equipment availability. Ensure compliance with food safety regulations, quality assurance standards, and internal quality systems. Lead continuous improvement initiatives related to product quality, performance, and process optimization. Develop, implement, and maintain HACCP programs for milk and juice operations. Oversee and support food safety programs, training, and FSMA compliance. Implement and maintain quality systems such as SQF and related audit requirements. Review product labels to ensure compliance with regulatory and company standards. Maintain nutritional database systems and ensure accurate product information. Ensure compliance with raw material quality standards, including raw milk testing requirements. Supervise chemical, bacteriological, sensory, and utilization testing of raw and finished products. Communicate quality metrics, inspection results, and KPI reporting to plant leadership and corporate stakeholders. Ensure sanitation procedures are followed and conduct troubleshooting when sanitation issues arise. Develop and maintain documentation for all quality tests, procedures, and activities. Support and manage internal, customer, third-party, and regulatory audits and inspections. Manage quality-related expenses, including labor and cost-of-quality initiatives. Ensure compliance with contract packaging quality requirements. Partner cross-functionally with operations, maintenance, and leadership as a change agent. Lead, train, coach, and develop quality team members while modeling ethical and professional standards. Perform other duties as assigned. Requirements and Qualifications: Bachelor's degree in a science-based field required. Minimum of 3 years of supervisory or management experience in food manufacturing or a regulated industry. Experience in dairy or food processing operations preferred. Strong knowledge of Good Manufacturing Practices (GMPs). Working knowledge of sanitation systems, procedures, and testing methods. Experience with HACCP, SQF, FSMA, and regulatory compliance programs. Proficient in Microsoft Office applications. Excellent verbal and written communication skills. Strong organizational, analytical, and problem-solving abilities. Ability to manage multiple priorities in a fast-paced manufacturing environment. Demonstrated leadership skills with the ability to coach, develop, and retain employees. Applicants may be subject to a background check and pre-employment drug screen.* *A conviction does not automatically disqualify you from employment. We will consider factors such as the timing, nature, and seriousness of the offense, along with evidence of rehabilitation. Sparrow Company Executive Search & Staffing is an Equal Opportunity Employer.

Job Title Job Reports To (Manager's Title) Quality Control Manager (QCM) Program Manager Location Job Grade Compensation Artesia, NM - Federal Law Enforcement Training Center (FLETC) Status Post date Close date ☐ Exempt ☒ Non-Exempt ☒ Full-Time ☐ Part-Time 12/05/2025 Position Summary: The Quality Control Manager (QCM) is responsible for overseeing and implementing the Quality Control Program for a large, multi-discipline facility support services contract. This role ensures that all work performed meets contract requirements, aligns with the Performance Work Statement (PWS), and conforms to the scope of services covering maintenance, custodial, grounds, logistics, and related operational support activities. The QCM functions as a key member of the management team and serves as the primary point of contact for all quality-related matters with both internal leadership and Government representatives. This role supports a potential contract. Duties and Responsibilities: KEY RESPONSIBILITIES Quality Program Management Lead the execution of the project's Quality Control Program in accordance with contract requirements, PWS expectations, and established company procedures. Perform scheduled and unscheduled inspections across all service areas to verify performance, safety, and compliance. Identify deficiencies, track corrective actions, and ensure timely resolution. Performance Verification Review completed work to verify it meets contractual standards, industry norms, and customer expectations. Monitor recurring services, preventive maintenance activities, and service requests for completeness and accuracy. Validate documentation, records, and reports submitted by various service teams. Government & Internal Coordination Serve as the primary interface with the Government for all quality-related communication. Support audits, evaluations, and performance assessments. Provide routine quality reports and briefings to project leadership. Safety & Compliance Integration Work closely with supervisors and safety personnel to ensure work practices follow applicable codes, policies, and regulatory requirements. Participate in safety meetings, training reviews, incident follow-ups, and quality-related investigations. Program Support Across All Service Areas Conduct quality oversight on services including, but not limited to: Facilities and building maintenance Custodial and sanitation services Grounds and exterior maintenance Logistics, warehouse, and support operations Support continuous improvement initiatives and promote a culture of accountability. MINIMUM QUALIFICATIONS 5+ years of experience in quality control, facilities operations, maintenance management, or a similar environment. Experience working on large, complex, or multi-service federal, military, or commercial facility contracts preferred. Strong analytical, documentation, and communication skills. Ability to work on-site full-time and interact professionally with Government personnel. Proficiency with inspection tools, digital reporting systems, and basic data tracking. PREFERRED QUALIFICATIONS Prior experience in Quality Control on federal service contracts. Familiarity with facility operations such as HVAC, electrical, custodial services, grounds, warehouse operations, or similar disciplines. Experience working within or alongside unionized workforces. Certifications such as OSHA training, quality management coursework, or similar credentials. WHY JOIN OUR TEAM? Be part of a mission-critical federal training environment supporting national law enforcement readiness. Competitive compensation and benefits. Opportunities for career advancement within a growing organization. Contribute to a professional culture built on safety, integrity, and exceptional service performance. Benefits: 401(k) Dental insurance Health insurance Life insurance Vision insurance Vacation Time Sick Time (The right is reserved under provisions PL 93-638 Section (b), (f), (g), (i), 20 USD450 Indian Self Determination and Education Assistance Act of 1974 to give PREFERENCE AND OPPORTUNITY for employment, training, and contracts to Indians)

This position is ideal for the target level of professionals to join the Quality Assurance Team as a Quality Engineer, responsible for developing, implementing, and maintaining the activities of the Quality Management System. Ensuring products and processes are designed with adherence to the Quality Management System. Role expectations * Ensuring products and processes are designed with adherence to the Quality Management System. * Responsible for planning, implementing, and managing compliance of manufacturing and production processes with internal and external safety, quality, and regulatory standards requirements for worldwide distribution. * May assure compliance with in-house and/or external specifications and standards (i.e. GLP, GMP, ISO, Six Sigma). * Oversee and coordinate all activities related to Internal Audits, ensuring they are implemented effectively and in a timely manner. * Maintain accurate and complete records of all Internal Audit activities, including problem identification, root cause analysis, and follow-up on corrective actions. * Perform data analysis to identify trends and areas for improvement, using statistical and quality tools.

The Director, Quality & Compliance Training, is a senior leader within the Learning Center of Excellence under Global Quality. This role is responsible for developing and executing global training strategies for various functions (e.g., Commercial, Finance, HR, Legal, and other General & Administrative areas). The position ensures that learning programs drive business performance, compliance with corporate standards, and foster a culture of continuous development across the organization. **Key Responsibilities:** **Strategic Leadership & Governance** + Define and lead the global training strategy aligned with corporate objectives and quality principles. + Establish governance frameworks for training compliance and operational excellence, including policies and SOPs. + Serve as a key advisor to senior leadership on learning trends, capability-building strategies, and risk mitigation. **Program Development & Delivery** + Design and oversee training programs for Commercial and G&A functions, ensuring relevance and scalability. + Implement innovative learning solutions leveraging adult learning principles, digital platforms, and blended learning approaches. + Ensure training content aligns with corporate standards and supports organizational priorities. **Stakeholder Engagement & Collaboration** + Partner with functional leaders, HR, and Quality to identify learning needs and align initiatives with business goals. + Act as a trusted advisor to senior leadership on training effectiveness and workforce capability development. **Continuous Improvement & Analytics** + Define KPIs and leverage data analytics to measure training impact and drive enhancements. + Stay current with industry best practices, emerging technologies, and evolving business needs to continuously improve learning programs. **Operational Oversight** + Collaborate with training operations teams to ensure efficient delivery and compliance tracking. + Oversee vendor relationships for training services and technology solutions **Qualifications:** + Bachelor's degree required; advanced degree in Life Sciences, Education, Organizational Development, or related field preferred. + 10+ years in pharmaceutical or life sciences industry with significant experience designing and implementing global training programs. + Proven track record in designing and implementing global training programs and managing cross-functional teams. + Strong understanding of R&D functions and the regulatory landscape (GxP, ICH, FDA, EMA, etc.). + Proven ability to design and deliver impactful learning programs using adult learning principles. + Experience with learning technologies (e.g., LMS, virtual learning platforms) and data-driven training strategies. + Excellent communication, collaboration, and stakeholder engagement skills. **Preferred Attributes:** + Strategic thinker with a passion for scientific learning and development. + Agile and adaptable in a fast-paced, matrixed environment. + Strong project management and organizational skills. + Committed to fostering innovation, compliance, and continuous improvement through learning. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $164,530.00 - Maximum $245,985.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

MELE Associates, Inc. is seeking to add an experienced Quality Assurance Specialist to support the Office of Personnel and Facility Clearances and Classification (OPFCC), NA-74. The OPFCC is responsible for implementing all Department of Energy (DOE) personnel security and facility clearance requirements for all National Nuclear Security Administration (NNSA) field sites. This full-time position is contingent upon contract award. Essential Functions: Adequately test the application prior to all deployments to Stage and Production Documenting and enforcing process and coding standards Performing internal QA (functional) testing on all new development prior to UAT and release Ensuring business requirements and acceptance criteria are properly recorded and approved Conduct integrated vulnerability tests through automated ADO pipelines Minimum Qualifications: Bachelor's degree in computer science or a related field Minimum two (2) years of experience testing software on a technical team. Experience may be substituted for education on a year for year basis. Proficiency in Azure DevOps Superior communication, organizational, interpersonal, and writing skills. Current and active DOE Q Clearance/Top Secret Clearance with ability to acquire an SCI. Preferred Qualifications: Master's degree in computer science or CSM certification Experience with DOE/NNSA This position is contingent upon contract award. LOCATION: This is a full-time position in Albuquerque, NM 87123 USA #OPT SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. Benefits MELE Offers Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation 401(k) with Employer Match Cross-training opportunities About MELE Associates, Inc. With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity. MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify employer.