Quality assurance manager jobs in North Las Vegas, NV

Field Quality Manager (FQM) TechFlow Inc. is seeking a proactive and detail-driven Field Quality Manager to join our team in supporting security equipment throughout the US. In this pivotal role, you'll help drive operational excellence by supporting the implementation of quality standards and continuous process improvements that enhance reliability and customer satisfaction. Reporting to the Senior Field Quality Manager, you'll work hands-on with regional customers and stakeholder personnel to ensure compliance, resolve issues efficiently, and maintain consistent, high-quality performance across field operations. Work is primarily home-based with up to 75% travel required. Key Responsibilities * Acts as a point of contact between the field team, customer representatives, and stakeholders to share updates and resolve routine issues. * Maintains compliance with contract and quality requirements through documentation reviews and field audits. * Provides operational support to field teams to assist in meeting performance goals and ensure adherence to regulatory and safety standards. * Drive continuous improvement efforts by identifying process gaps and suggesting practical solutions to improve efficiency. * Promotes a culture of quality and safety, ensuring all field teams follow training and compliance requirements. * Assists field support staff with ticket tracking, customer communication, and issue escalation to help meet service-level goals. * Monitor field work for preventive and corrective maintenance tasks, ensuring accuracy in scheduling and documentation. * Collects and reviews data to identify potential issues or trends and assists in preparing reports for management review. * Uses maintenance tracking systems (EAM/CMMS) to create and update work orders, verify data accuracy, and report discrepancies. * Assists in updating procedures and documentation to reflect process changes, regulatory updates, or customer requirements. * Compiles and organizes data from field teams and customer reports to support performance tracking and improvement efforts. * Communicates regularly with supervisors and team members, sharing updates and helping ensure consistent alignment with project goals. * Prepares and delivers basic reports and presentations for internal meetings, summarizing performance data and progress updates. * Participates in meetings with customers, stakeholders, and internal staff to provide updates, take notes, and follow up on assigned action items * Demonstrates reliability and focus under pressure, maintaining accuracy while meeting tight deadlines and shifting priorities. * Maintains organized records and clear communication, supporting accurate documentation and consistent workflow management * Identifies opportunities to save costs, streamline tasks, and improve daily operations through teamwork and attention to detail.

Job Description The QA Manager is responsible for the development, implementation and improvement of quality assurance programs associated with FDA and FSMA regulations for assuring consistent manufacturing quality and food safety by implementing current Good Manufacturing Practice (cGMP), providing documentation, managing QA team and supporting the QA department in maintaining a culture of Quality within the manufacturing areas. Implementing continuous improvement to meet department goals and make specific recommendations to develop KPIs, procedures and policies. Competencies: Intelligent, Strategic Thinker and Results-driven Thinker Respected, Inspirational, and Hands-on Leader Excellent Communicator with strong writing and interpersonal skills Analytical, Process-oriented, and Solution-focused Decision Maker Creative and Innovative Problem Solver OTHER ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Develop, review, and improve company quality management systems, HACCP, standard operating procedures (SOPs), training materials, and documentation to ensure compliance of regulations for the dietary supplement and food products. Support and lead in liaison with the FDA and other federal, state, and local agencies that visit, inspect, or audit ProCaps Laboratories. Perform internal food safety audits, review manufacturing processes and recommend improvement and submit reports to senior management. Hire new personnel, coordinate staff attendance schedules, including vacation approval. Accomplish results through coaching, mentoring, and counseling employees, implementing CAPA and progressive discipline as necessary; monitor and appraise individual jobs. Implement company policies and procedures, generate quality reports, conduct weekly department meetings, attend and participate in operations meetings. Prepare for and conduct weekly department meetings, as well as other quality related meetings such as: Food Safety committee, NCR, CAPA, and internal audit summary meetings. Responsible for conducting, monitoring and administration of Mock Recall procedure. Ensure required tracking reports are generated accurately and timely for the following but not limited to: oCustomer Complaints oNonconformance and Deviations oQuarantined Materials oChange Control Documentation oProCaps Laboratories (PCLE) Quality Assurance Management. Perform other duties and responsibilities as assigned. WORK ENVIRONMENT Duties are performed primarily in a smoke-free office and production environment Requirements MINIMUM JOB QUALIFICATIONS Bachelor of Science in a natural or physical science (Chemistry, Biochemistry, Biology, or Microbiology) preferred. Minimum of 10 years' experience in the area of Quality Assurance in a FDA environment as Pharmaceutical, Dietary Supplement, Cosmetics, or Food manufacturing to include a minimum of five years in a Leadership capacity. Strong working knowledge of cGMP and GLP. Proficient in Microsoft Office. Familiarity with FDA regulations. Possess excellent verbal and written communication skills. Strong leadership and team-working capacities. Detail and quality oriented. Contributes to a working environment that allows all employees equal opportunities for skills development, growth, and advancement in the department. Conducts business in compliance with the ProCaps Laboratories Code of Business Conduct. Benefits ProCaps provides : A competitive salary! Top-Tier Medical, Dental & Vision Coverage - $0 when you qualify for the Wellness Program! Paid Time Off, Eight (8) Company Holidays 401(k) with Company Match - up to 4.5% 100% Company Life Coverage 100% Short Term Disability Coverage Gym Membership Reimbursement Vitamin Allowance + Discounts Company-Funded Health Savings Account ($1,600/year) Cash Reward Employee Referral Program Pet Insurance Fantastic work environment that focuses on Safety, Quality, Community, and amazing people. We hire top talent and celebrate the ingenuity and tenacity of our team members and leaders!

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. * Our Mission: "Create the Extraordinary" * Our Vision: "We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence." * Our Values: "Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY This role will work closely with our data team to fully understand our key practices, data flows and intricacies of sports and iGaming data to minimize the occurrence of faulty processes, while maintaining a high standard of data accuracy and completeness in our tables and reports. HOW YOU WILL CREATE THE EXTRAORDINARY Present new solutions in order to enhance our data quality practices and processes. Help to execute best practices across the Data Quality team and championing our company's values. Liaising with key business area stakeholders to fully understand our data and its structure. Manage dataflows and testing the efficacy of these flows. Collaborate with developers to ensure a smooth handoff and deployment process. Assist in troubleshooting report discrepancies and identifying opportunities for growth. Frequently reporting to the Director of Data Solutions with objective QA-related KPI performance to help track the team's efficiency. Able to perform hands-on, ad-hoc testing when necessary. WHAT YOU WILL NEED 3+ years managing a Data Quality/Assurance team Strong SQL background, preferably with Snowflake Good knowledge of Python, AWS or other cloud services In-depth understanding of ETL & BI Report Testing Experience with Kafka & Rest APIs Knowledge of GIT, CICD, Automation Testing ADDITIONAL REQUIREMENTS Able to work on multiple projects simultaneously and prioritize accordingly. Strong communication skills. Hunger to seek out opportunities to further enhance our processes. TOGETHER WE WIN We believe in delivering family-style service-an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships DISCLAIMER This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

NORTH LAS VEGAS, Nevada At Solina, our community of close to 5,000 people share a passion for food and live our entrepreneurial culture. We design customised savoury solutions for our clients operating in the food industry, food service, butchery and nutrition markets. With sustainability at the heart of our business model, we aim to produce food that is good in every sense of the word: delicious, nourishing, affordable, sustainable and convenient. Solina is a fast-growing business, with around 50 production sites and R&D laboratories present in more than 19 countries mainly in Europe and North America. By constantly rethinking culinary solutions, we make food matter for people and the planet. If you're ready for a new adventure in a dynamic, expanding, passionate, international company, join us ! Solina USA, is a proud Solina Group company, specializing in the creation of customized seasonings and sauces. We take pride in our five strategically located production facilities across the United States which empower us to deliver high-quality, innovative flavor solutions efficiently to our customers. Our focus is on catering to Quick Service Restaurants, Fast casual, Casual dining, and food manufacturers, where our commitment lies in providing exceptional flavor solutions tailored to their unique needs. Solina USA has a proven national reputation of providing an exceptional customer experience by providing a high-quality product at a cost-competitive price point. We create dynamic relationships where our creativity can be visible through our customers culinary vision making "Food Matter." SUMMARY OF POSITION The Quality Assurance (QA) Manager leads both the Quality Assurance and Site Sanitation teams at Solina's North Las Vegas facility. This role is responsible for developing, implementing, and maintaining food safety, quality, and sanitation programs to ensure the production of safe, high-quality dressings and sauces that meet FDA regulatory standards and exceed customer expectations. Reporting to the Director of Quality, Solina USA, the QA Manager provides site leadership in maintaining compliance with BRCGS, FSMA, and Solina internal and Global standards. The ideal candidate will champion a customer-centric culture, drive continuous improvement, and foster a strong commitment to health, safety, and food quality across the site. ESSENTIAL FUNCTIONS This document in no way states or implies that these are the only duties to be performed by the employee occupying the position. * Verifies that all Food Safety, Quality Assurance and Regulatory programs are functioning as designed, being followed and correctly documented - thus ensuring the facility has the evidence required to prove they have produced safe and wholesome products. Quality & Food Safety Leadership Manage and continuously improve the site's Food Safety and Quality Management System (FSQMS) in compliance with BRCGS and FDA standards. Serve as the BRCGS Site Lead and Preventive Controls Qualified Individual (PCQI), ensuring robust implementation and maintenance of site certification. Lead food safety plan (HACCP, HARPC) development, validation, and annual reassessment to ensure effective hazard controls. Oversee internal audits, GMP inspections, environmental monitoring, and corrective/preventive action programs (CAPA). Investigate and resolve customer complaints, nonconformances, and product issues using root cause analysis and cross-functional problem-solving. Ensure accurate and timely documentation to demonstrate compliance with FDA, BRCGS, and customer standards. Health, Safety & Sanitation Oversight Lead the Site Sanitation Team in developing and executing a validated, effective Master Sanitation Schedule and SSOP program. Ensure cleaning, chemical use, and verification practices align with food safety and occupational health and safety standards. Collaborate with the Site Safety Team to maintain an injury-free workplace, emphasizing hazard identification, risk reduction, and safety culture engagement. Support hygienic design improvements and preventive maintenance to optimize sanitation efficiency and reduce downtime. Customer & Regulatory Compliance Maintain readiness for FDA inspections, customer audits, and BRCGS certification audits. Partner with customers to meet and exceed their expectations through strong communication, responsiveness, and proactive issue resolution. Ensure that specifications, product testing, and release programs are executed accurately and timely. Monitor regulatory changes and guide the site through compliance updates and best practices. People Leadership Lead, mentor, and develop QA and Sanitation team members to build technical competence and leadership capability. Create a culture of ownership, accountability, and engagement through consistent feedback, recognition, and coaching. Set clear objectives and metrics aligned with site and corporate goals. Foster collaboration across departments to enhance communication, problem solving, and customer focus. REQUIRED SKILLS, EDUCATION, AND EXPERIENCE Any combination of education and experience providing the required skill and knowledge for successful job performance will be considered. Typical qualifications would be: * Bachelor's degree from a regionally accredited four-year college or university and 5+ years' experience in the food industry; or equivalent combination of education and experience. * Minimum of 2+ years' experience in a position of leadership to include team development and management, required. PREFERRED QUALIFICATIONS * Knowledge and understanding of quality assurance principles, food science and liquid product processing, SPC and statistics; preferred. * In-depth understanding of microbiological testing and chemistry testing. Knowledge of various pathogens and microbes associated with food production. * Comprehensive knowledge of FDA, GFSI, HACCP/HARPC, and SSOP requirements. * Ability to uphold regulatory, company and customer standards. * Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. * Knowledge of Database software; Inventory software; Manufacturing software; Spreadsheet and Word Processing software; QMS system and SAP. * Excellent oral and written communication skills. * Strong decision making and problem solving skills. * Excellent planning and organizational skills with demonstrated multi-tasking and project management skills. * May be required to work long hours and weekends. * Must have the ability to complete required applicable forms in English, which requires the ability to read and write in English. * Ability to work well with others in fast paced, dynamic environment. * Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment. SUPERVISORY RESPONSIBILITY * Provides leadership and guidance to employees in the site's Food Safety and Quality Assurance Department, including Sanitation and warehouse locations. * Carries out supervisory responsibilities of salaried and front-line staff in accordance with the organization's policies and applicable laws. * Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and assisting in providing appropriate resolutions. TRAVEL REQUIREMENTS 0-10% Salary Pay Range: $90,000-$120,000 We are open to talents of all backgrounds. Our recruitment process is based on competences, and we openly welcome all candidates of all types according to our DEI Commitment

Primary Location : NORTH LAS VEGAS, Nevada At Solina, our community of close to 5,000 people share a passion for food and live our entrepreneurial culture. We design customised savoury solutions for our clients operating in the food industry, food service, butchery and nutrition markets. With sustainability at the heart of our business model, we aim to produce food that is good in every sense of the word: delicious, nourishing, affordable, sustainable and convenient. Solina is a fast-growing business, with around 50 production sites and R&D laboratories present in more than 19 countries mainly in Europe and North America. By constantly rethinking culinary solutions, we make food matter for people and the planet. If you're ready for a new adventure in a dynamic, expanding, passionate, international company, join us ! Solina USA, is a proud Solina Group company, specializing in the creation of customized seasonings and sauces. We take pride in our five strategically located production facilities across the United States which empower us to deliver high-quality, innovative flavor solutions efficiently to our customers. Our focus is on catering to Quick Service Restaurants, Fast casual, Casual dining, and food manufacturers, where our commitment lies in providing exceptional flavor solutions tailored to their unique needs. Solina USA has a proven national reputation of providing an exceptional customer experience by providing a high-quality product at a cost-competitive price point. We create dynamic relationships where our creativity can be visible through our customers culinary vision making “Food Matter.” SUMMARY OF POSITION The Quality Assurance (QA) Manager leads both the Quality Assurance and Site Sanitation teams at Solina's North Las Vegas facility. This role is responsible for developing, implementing, and maintaining food safety, quality, and sanitation programs to ensure the production of safe, high-quality dressings and sauces that meet FDA regulatory standards and exceed customer expectations. Reporting to the Director of Quality, Solina USA, the QA Manager provides site leadership in maintaining compliance with BRCGS, FSMA, and Solina internal and Global standards. The ideal candidate will champion a customer-centric culture, drive continuous improvement, and foster a strong commitment to health, safety, and food quality across the site. ESSENTIAL FUNCTIONS This document in no way states or implies that these are the only duties to be performed by the employee occupying the position. Verifies that all Food Safety, Quality Assurance and Regulatory programs are functioning as designed, being followed and correctly documented - thus ensuring the facility has the evidence required to prove they have produced safe and wholesome products. Quality & Food Safety Leadership Manage and continuously improve the site's Food Safety and Quality Management System (FSQMS) in compliance with BRCGS and FDA standards. Serve as the BRCGS Site Lead and Preventive Controls Qualified Individual (PCQI), ensuring robust implementation and maintenance of site certification. Lead food safety plan (HACCP, HARPC) development, validation, and annual reassessment to ensure effective hazard controls. Oversee internal audits, GMP inspections, environmental monitoring, and corrective/preventive action programs (CAPA). Investigate and resolve customer complaints, nonconformances, and product issues using root cause analysis and cross-functional problem-solving. Ensure accurate and timely documentation to demonstrate compliance with FDA, BRCGS, and customer standards. Health, Safety & Sanitation Oversight Lead the Site Sanitation Team in developing and executing a validated, effective Master Sanitation Schedule and SSOP program. Ensure cleaning, chemical use, and verification practices align with food safety and occupational health and safety standards. Collaborate with the Site Safety Team to maintain an injury-free workplace, emphasizing hazard identification, risk reduction, and safety culture engagement. Support hygienic design improvements and preventive maintenance to optimize sanitation efficiency and reduce downtime. Customer & Regulatory Compliance Maintain readiness for FDA inspections, customer audits, and BRCGS certification audits. Partner with customers to meet and exceed their expectations through strong communication, responsiveness, and proactive issue resolution. Ensure that specifications, product testing, and release programs are executed accurately and timely. Monitor regulatory changes and guide the site through compliance updates and best practices. People Leadership Lead, mentor, and develop QA and Sanitation team members to build technical competence and leadership capability. Create a culture of ownership, accountability, and engagement through consistent feedback, recognition, and coaching. Set clear objectives and metrics aligned with site and corporate goals. Foster collaboration across departments to enhance communication, problem solving, and customer focus. REQUIRED SKILLS, EDUCATION, AND EXPERIENCE Any combination of education and experience providing the required skill and knowledge for successful job performance will be considered. Typical qualifications would be: Bachelor's degree from a regionally accredited four-year college or university and 5+ years' experience in the food industry; or equivalent combination of education and experience. Minimum of 2+ years' experience in a position of leadership to include team development and management, required. PREFERRED QUALIFICATIONS Knowledge and understanding of quality assurance principles, food science and liquid product processing, SPC and statistics; preferred. In-depth understanding of microbiological testing and chemistry testing. Knowledge of various pathogens and microbes associated with food production. Comprehensive knowledge of FDA, GFSI, HACCP/HARPC, and SSOP requirements. Ability to uphold regulatory, company and customer standards. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Knowledge of Database software; Inventory software; Manufacturing software; Spreadsheet and Word Processing software; QMS system and SAP. Excellent oral and written communication skills. Strong decision making and problem solving skills. Excellent planning and organizational skills with demonstrated multi-tasking and project management skills. May be required to work long hours and weekends. Must have the ability to complete required applicable forms in English, which requires the ability to read and write in English. Ability to work well with others in fast paced, dynamic environment. Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment. SUPERVISORY RESPONSIBILITY Provides leadership and guidance to employees in the site's Food Safety and Quality Assurance Department, including Sanitation and warehouse locations. Carries out supervisory responsibilities of salaried and front-line staff in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and assisting in providing appropriate resolutions. TRAVEL REQUIREMENTS 0-10% Salary Pay Range: $90,000-$120,000 We are open to talents of all backgrounds. Our recruitment process is based on competences, and we openly welcome all candidates of all types according to our DEI Commitment

At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there? As a Service Excellence Quality Assurance Manager, you will act as an independent guardian of service standards within the business, assessing and understanding the quality of our service delivery to members. You will work alongside the Training, Client Services and the Operations teams to ensure we consistently improve in line with corporate requirements as well as our vision to become the most trusted company in the world delivering personalized services to individuals. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Manage Ten North America's QA (Quality Assurance) standards and processes. * Manage the QA process to ensure calls and requests are monitored and scored on time each month within each team. This will require: * Selecting calls, emails, and requests to be monitored each month (target will be set by Team Manager) * Completing review of calls, emails, requests through internal system (Genesys call & screen recording) * Documenting & scoring calls, emails and requests within the QA form and uploading into Ten Data * If urgent attention is required to alert Lifestyle Manager, Training or Team manager of issue, and work with the Team Manager, Training or Allocator to ensure the action is delegated and completed on time. * Guardian check of all outbound emails through Email Proof Reading inbox including reporting & coaching in real-time * Work with the training team to ensure all corporate program-specific expectations are understood and communicated to TMs, LMs and the rest of the Ops team. * Manage initiatives & projects as they apply to quality such as Audits, homepage reviews, spot checks, email proof reading, SIP, etc.. * Training and coaching of the new hires on CX best practices (i.e Introducing QA, QA form, CX score, EPR) * Assisting lifestyle managers by answering questions within internal communication (i.e. team chats, emails, phone etc) * Lead on internal calibration sessions 2. Identify opportunities and work with the internal stakeholders to drive service improvements. * Coach Team Managers and Lifestyle Managers on Ten & client requirements for service improvement and best practice i. Coaching sessions can include in-person side by side and virtual coaching sessions. ii. Participate in team huddles for specific updates on service improvement. * Contribute to a forum with Operations Manager and key stakeholders (would include client services, operational TM, Training, CX, Proposition) to identify and understand opportunities to improve (trends) within the business. * Participate in Service Improvement meetings to prioritizes the issues that will make the biggest improvements to service quality that will be noticed by the client and the member. * Work with the service delivery teams to put solutions in place and assess the success of changes made through targeted quality audits. * Where appropriate, lead on projects that improve the service across teams and schemes. * Attend train the trainer and regular refresher sessions to build and maintain your knowledge of corporate programs. * Deliver training/coaching with a focus on practical learning, running group role-plays and test calls based on real-life scenarios if needed. * Assist in creating new coaching techniques and programs to drive improvements. 3. Client Facing and Internal Reporting * Lead and present in call listening sessions with Client. * Prepare trend CX reporting (QA, EPR, etc) in a format ready to present to internal stakeholders to enable them to drive informed and targeted service improvements initiatives. * Report back to the business on your areas of responsibility and contribute to the ongoing review and documentation of best practice business processes and standards. * Prepare and provide reporting to Lifestyle Managers and Team Manager on performance at individual or team level. 4. Supporting Operations * Assist the Operations team with SLAs, including but not limited to taking calls/emails to cover lines, handling internal or external supplier issues, and creating TTS (internal back office) when needed. * Provide support that may vary from month to month based on business priorities. 5. Adherence to Escalation Processes and Communication to Support Internal CX Team: * Ensures complaints are managed within SLA and across individual teams * Assist in managing any complaints raised by corporate contacts, providing analysis and summarizing process changes following internal best practices for SLAs and communication. * Lead efforts to decrease negative feedback and increase positive feedback by providing feedback to Lifestyle Managers and Team Managers to accurately record, enabling us to learn from mistakes and ensure improvements are made by all service delivery teams. 6. Other duties as reasonably required. * Handle administrative support activities, which include, but are not limited to answering inquiries, maintaining calendar, distributing information and sending/receiving mail. * Manager on Duty: may be required periodically * Support global or regional initiatives to enhance service quality or drive revenue efforts. BEHAVIORAL EXPECTATIONS: You will be expected to role model the behaviours associated with our values: Member Focused, Trustworthy, and Pioneering. This means you will deliver the highest level of service to our clients and treat all Ten employees you train as your personal clients. You will be resourceful in finding ways to improve training programs and streamline processes for future efforts, promoting efficiency of resources and business practices. EDUCATION/EXPERIENCE: * Bachelor's degree or an equivalent combination of education and experience * Minimum of 1 year of experience in quality assurance, preferably in a customer service or related industry * Proven experience in a client-facing role, including leading and presenting in meetings. * Demonstrated coaching and training experience, either through managing teams or as a trainer * Language requirement both proficiency in local language (English) both written and spoken. KNOWLEDGE, SKILLS & ABILITIES: * Flexibility to work on different shifts to cover all coaching and workload schedules, including late nights and weekends. * Dependable: Able to work scheduled shifts; be on time, no unjustified absences (6 months) * Communication - your communication style is confident and persuasive with excellent verbal and written communication skills (telephone and email communication) to effectively communicate with management and business partners. * Passion for the client, member, and service delivery standards - You are an advocate for the client/member, you can demand excellence from others. * Tactful - Ability to show consideration for and maintain good relations with others. * Discretion - Ability to handle sensitive and confidential company matters * Common Sense - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. * Responsible - Accountability for one's conduct. * Independence - Ability to work independently with minimal supervision, be self-motivated. * Attention to Detail - Ability to pay attention to the minute details of a project or task. * Time Management - Ability to utilize the available time to organize and complete work within given deadlines. * Project Management - Ability to organize and direct a project to completion. * Multitasker - Ability to juggle multiple priorities simultaneously. * Accuracy - Ability to perform work accurately and thoroughly. * Computer Proficiency - excellent computer skills in MS Office, CRM tools, and Internet. WORK ENVIRONMENT: Open Office Environment * 401(k) * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Retirement plan * Tuition reimbursement * Vision insurance

Job Description At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there? As a Service Excellence Quality Assurance Manager, you will act as an independent guardian of service standards within the business, assessing and understanding the quality of our service delivery to members. You will work alongside the Training, Client Services and the Operations teams to ensure we consistently improve in line with corporate requirements as well as our vision to become the most trusted company in the world delivering personalized services to individuals. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Manage Ten North America's QA (Quality Assurance) standards and processes. · Manage the QA process to ensure calls and requests are monitored and scored on time each month within each team. This will require: - Selecting calls, emails, and requests to be monitored each month (target will be set by Team Manager) - Completing review of calls, emails, requests through internal system (Genesys call & screen recording) - Documenting & scoring calls, emails and requests within the QA form and uploading into Ten Data - If urgent attention is required to alert Lifestyle Manager, Training or Team manager of issue, and work with the Team Manager, Training or Allocator to ensure the action is delegated and completed on time. · Guardian check of all outbound emails through Email Proof Reading inbox including reporting & coaching in real-time · Work with the training team to ensure all corporate program-specific expectations are understood and communicated to TMs, LMs and the rest of the Ops team. · Manage initiatives & projects as they apply to quality such as Audits, homepage reviews, spot checks, email proof reading, SIP, etc.. · Training and coaching of the new hires on CX best practices (i.e Introducing QA, QA form, CX score, EPR) · Assisting lifestyle managers by answering questions within internal communication (i.e. team chats, emails, phone etc) · Lead on internal calibration sessions 2. Identify opportunities and work with the internal stakeholders to drive service improvements. · Coach Team Managers and Lifestyle Managers on Ten & client requirements for service improvement and best practice i. Coaching sessions can include in-person side by side and virtual coaching sessions. ii. Participate in team huddles for specific updates on service improvement. · Contribute to a forum with Operations Manager and key stakeholders (would include client services, operational TM, Training, CX, Proposition) to identify and understand opportunities to improve (trends) within the business. · Participate in Service Improvement meetings to prioritizes the issues that will make the biggest improvements to service quality that will be noticed by the client and the member. · Work with the service delivery teams to put solutions in place and assess the success of changes made through targeted quality audits. · Where appropriate, lead on projects that improve the service across teams and schemes. · Attend train the trainer and regular refresher sessions to build and maintain your knowledge of corporate programs. · Deliver training/coaching with a focus on practical learning, running group role-plays and test calls based on real-life scenarios if needed. · Assist in creating new coaching techniques and programs to drive improvements. 3. Client Facing and Internal Reporting · Lead and present in call listening sessions with Client. · Prepare trend CX reporting (QA, EPR, etc) in a format ready to present to internal stakeholders to enable them to drive informed and targeted service improvements initiatives. · Report back to the business on your areas of responsibility and contribute to the ongoing review and documentation of best practice business processes and standards. · Prepare and provide reporting to Lifestyle Managers and Team Manager on performance at individual or team level. 4. Supporting Operations · Assist the Operations team with SLAs, including but not limited to taking calls/emails to cover lines, handling internal or external supplier issues, and creating TTS (internal back office) when needed. · Provide support that may vary from month to month based on business priorities. 5. Adherence to Escalation Processes and Communication to Support Internal CX Team: · Ensures complaints are managed within SLA and across individual teams · Assist in managing any complaints raised by corporate contacts, providing analysis and summarizing process changes following internal best practices for SLAs and communication. · Lead efforts to decrease negative feedback and increase positive feedback by providing feedback to Lifestyle Managers and Team Managers to accurately record, enabling us to learn from mistakes and ensure improvements are made by all service delivery teams. 6. Other duties as reasonably required. · Handle administrative support activities, which include, but are not limited to answering inquiries, maintaining calendar, distributing information and sending/receiving mail. · Manager on Duty: may be required periodically · Support global or regional initiatives to enhance service quality or drive revenue efforts. BEHAVIORAL EXPECTATIONS: You will be expected to role model the behaviours associated with our values: Member Focused, Trustworthy, and Pioneering. This means you will deliver the highest level of service to our clients and treat all Ten employees you train as your personal clients. You will be resourceful in finding ways to improve training programs and streamline processes for future efforts, promoting efficiency of resources and business practices. Requirements EDUCATION/EXPERIENCE: · Bachelor's degree or an equivalent combination of education and experience · Minimum of 1 year of experience in quality assurance, preferably in a customer service or related industry · Proven experience in a client-facing role, including leading and presenting in meetings. · Demonstrated coaching and training experience, either through managing teams or as a trainer · Language requirement both proficiency in local language (English) both written and spoken. KNOWLEDGE, SKILLS & ABILITIES: · Flexibility to work on different shifts to cover all coaching and workload schedules, including late nights and weekends. · Dependable: Able to work scheduled shifts; be on time, no unjustified absences (6 months) · Communication - your communication style is confident and persuasive with excellent verbal and written communication skills (telephone and email communication) to effectively communicate with management and business partners. · Passion for the client, member, and service delivery standards - You are an advocate for the client/member, you can demand excellence from others. · Tactful - Ability to show consideration for and maintain good relations with others. · Discretion - Ability to handle sensitive and confidential company matters · Common Sense - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. · Responsible - Accountability for one's conduct. · Independence - Ability to work independently with minimal supervision, be self-motivated. · Attention to Detail - Ability to pay attention to the minute details of a project or task. · Time Management - Ability to utilize the available time to organize and complete work within given deadlines. · Project Management - Ability to organize and direct a project to completion. · Multitasker - Ability to juggle multiple priorities simultaneously. · Accuracy - Ability to perform work accurately and thoroughly. · Computer Proficiency - excellent computer skills in MS Office, CRM tools, and Internet. WORK ENVIRONMENT: Open Office Environment Benefits 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance

Job Description Job Title: Manager, Quality Assurance Reports to: Director, Quality Assurance FLSA Status: Exempt The Pavilion Payments Quality Assurance, Manager is responsible for overseeing day-to-day QA operations and managing a team of QA professionals to ensure the delivery of robust, reliable, and high-performing technology solutions. You will support the Director, QA by executing the company's QA strategy, monitoring performance, and driving continuous improvement. This role partners closely with cross-functional teams to identify issues, streamline processes, and maintain high quality throughout the software development lifecycle. Key Responsibilities Team Leadership & Management Supervise and coach a team of QA analysts/engineers, fostering a culture of accountability, collaboration, and learning. Manage daily workloads, priorities, and performance for QA team members across both employees and onshore/offshore contractors. Establish clear communication and alignment between employees and contractors to ensure consistency in quality, process adherence, and delivery timelines. Conduct regular capacity planning to balance resources across initiatives, ensuring appropriate coverage for testing cycles. Partner with leadership on headcount planning, contractor utilization, forecasting, and optimization of team bandwidth to meet evolving business needs. Process & Quality Improvement Ensure QA methodologies and best practices are followed consistently across projects. Identify and recommend process improvements to enhance quality, speed, and efficiency. Collaborate with Development, Product, and Support teams to resolve issues and align on quality goals. Align offshore contractor resources with standardized QA practices to reduce duplication, rework, or misalignment. Test Planning & Execution Oversee creation and execution of test plans, test cases, and scripts to validate software functionality and reliability. Manage defect tracking and reporting to ensure timely resolution. Support implementation of automated testing frameworks to improve efficiency and coverage. Coordinate offshore contractors in test execution cycles to maximize productivity across time zones. Collaboration & Reporting Provide regular updates on QA activities, risks, capacity utilization, and outcomes to the Director, QA. Monitor contractor productivity and report on throughput, coverage, and alignment with project deliverables. Act as a point of escalation for QA issues during project delivery. Continuous Learning Stay current on QA tools, technologies, and best practices. Encourage adoption of innovative testing approaches within the team. Mentor offshore contractor leads to build skills, autonomy, and consistent quality across global teams. Key Competencies Leadership & People Development Attention to Detail & Analytical Thinking Process Improvement Collaboration & Cross-Functional Influence Accountability & Results Orientation Qualifications Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). 3-5 years of QA/testing experience, with at least 1-2 years in a leadership or supervisory role. Strong understanding of QA methodologies, tools, and processes. Experience with both manual and automated testing frameworks. Excellent organizational and problem-solving skills. Effective communication and interpersonal skills to collaborate with technical and non-technical stakeholders. Perks & Benefits! A great company that is focused on team building, and career pathing for its team! Join a team that is fun, friendly, and customer-focused! Excellent employee benefits package - Health, Dental, Vision, 401k match, and more! Pavilion Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department

As a family of brands, it is Our Home's ethos to create and provide delicious, wholesome snacks to communities throughout the U.S. at a great value. We strive to create snacks that offer nourishment and a warm and welcoming sense of familiarity. Our Home is not just the house we live in, but the communities of which we are a part. Our Home gets the best snacks into hands, homes, and communities around the country so that we can flourish together. We believe that a unified culture and shared values are essential to our success. At Our Home... We have Growth Mindsets: We grow ourselves, our teams, and our company, both personally and professionally. We embrace Integrity & Accountability: We do what we say we are going to do, and take ownership of our actions. We Push the Boundaries: We challenge the status quo, and are creative problem solvers who win where others don't. We believe that we are Stronger Together: Collaboration is at the center of what we do. We win and lose together . Our Home makes snacks for everyone and will continue to be known for flavorful snacks with better ingredients that satisfy every occasion and craving. We deliver this through our portfolio of household favorite snack brands, including Pop Secret, From The Ground Up, Food Should Taste Good, Popchips, RW Garcia, Good Health, Parm Crisps, Sonoma Creamery, and You Need This. Our Home is one of the fastest growing Better For You food brands in the country and this explosive growth requires great people with a passion for better-for-you snacks. About the Role At Our Home, we're passionate about delivering safe, high-quality food our customers can trust - every single time. We're looking for a dynamic and experienced Food Safety & Quality Assurance (FSQA) Manager to lead our Quality, Food Safety, and Sanitation programs. In this highly influential role, you will be the guardian of product integrity and regulatory compliance, ensuring our facility meets the highest standards in GFSI, HACCP, GMP, Non-GMO, Organic, and Kosher requirements. You'll partner with leaders across the plant, elevate our quality culture, and guide a skilled team to protect our brand and our consumers. If you thrive in a fast-paced environment, love building strong systems, and are energized by coaching and developing people, this role is for you. Why Join Our Home? Opportunity to shape and elevate a quality culture across the entire facility. A collaborative team that values ownership, continuous improvement, and collaboration. The ability to make a direct impact on product integrity and customer trust. KEY RESPONSIBILITIES Food Safety & Regulatory Compliance Lead, maintain, and continuously improve all Food Safety programs, including HACCP, GMPs, GFSI, Non-GMO, Kosher, and Organic compliance. Ensure robust sterilization, sanitation, allergen control, traceability, and crisis management practices to protect product safety. Oversee internal audits, third-party audits, certification audits, and bi-annual mock recalls (within a two-hour standard). Maintain readiness for regulatory inspections and ensure compliance with all state and federal requirements. Quality Assurance Systems & Standards Develop, implement, and refine QA standards for raw materials, in-process checks, finished goods, and rework procedures. Establish and maintain testing methods, evaluation processes, and product quality documentation. Lead quality improvement initiatives (e.g., Kaizen, Six Sigma) to drive consistency and reduce waste. Partner cross-functionally with Production, Engineering, and R&D to support new products, process improvements, and training needs. Prepare and analyze quality performance metrics, trends, and reports to inform plant leadership decisions. Sanitation Management Oversee plant sanitation activities to ensure a clean, safe, and compliant production environment. Work closely with Maintenance and Production teams on sanitation validation, improvements, and ongoing compliance. Leadership & Team Development Lead, coach, and develop the Quality Assurance and Sanitation teams by setting clear expectations and ensuring continuous skill growth. Recruit, train, schedule, and evaluate team performance in alignment with company standards and policies. Build a culture of ownership, accountability, and food safety awareness across the entire facility. Financial & Resource Management Develop and manage the FSQA budget, monitor expenditures, analyze variances, and drive cost-effective improvements. Ensure the proper allocation of resources, equipment, and tools necessary to maintain high-quality operations. Requirements Bachelor's degree in Food Science, Microbiology, Engineering, or related field preferred. 5+ years of experience in food safety, quality assurance, or food manufacturing leadership. Strong knowledge of HACCP, GFSI (SQF, BRC, etc.), GMPs, and regulatory requirements (FDA/USDA). Experience with Non-GMO, Organic, and Kosher programs a strong plus. Proven leadership experience with the ability to coach, influence, and build high-performing teams. Excellent communication, analytical, and problem-solving skills. High energy, initiative, and ability to drive results with limited guidance. Benefits Health Care Plan (Medical, Dental & Vision) 401k Plan with Company Match Paid Time Off (Vacation, Sick & Public Holidays) Life Insurance (Basic, Voluntary & AD&D) Parental Leave Short Term & Long Term Disability No recruiters, please

Armitage Architecture, Inc. (Armitage), provides multidiscipline engineering, technical, management and professional services to federal, commercial and private sectors. Our mission is to provide our clients with professional services utilizing innovative technologies and proven management systems. Primary Function The Individual will need to be able to perform as a Site Supervisor or Quality Control Manger. The individual will primarily be working on our Army clients projects. Depending on the size of the project the individual will serve as either the Site Supervisor or Quality Control Manager. Site Supervisor Responsibilities: Coordinate and manage all on-site activities, work with project teams including Corporate Project Managers, Project Engineers, Foreman, and Field Personnel and other office departments, to deliver successful projects to owners, on time and on budget with a high level of quality. Quality Control Manager (QCM) Responsibilities: The QCM is responsible for identifying inventory and order quality, identifying and recommending operational process improvements, conducting random sampling and preparing quality control documents. Ensure compliance with design documents through field inspections and reviews. Site Supervisor Key Responsibilities Ensure all required materials, equipment, and inspections occur to support the project schedule. Responsible for site safety. Ensure the overall jobsite is safe for workers and visitors as well as manage compliance with established company safety policies. Work with the project teams to budget, forecast, and manage field personnel as well as management of labor, equipment, materials, tools, and other cost considerations. Prepare work plans and develop temporary facilities for the project. Understand, review, and manage project plans, specifications, and manufacturer's data and execute project based upon said documentation. Manage the overall project and 3 week look ahead schedules, including creating the master schedule and updating it on a weekly basis. Generate RFI's (Requests for Information) as required to ensure completeness of the project documents and identifying and clarifying any discrepancies. Review submittals for compliance with project manual and plans, manufacturer's recommendations and code, or other standards applicable to the system. With the project team to manage the company's quality control program for the project. Conduct preconstruction planning. Conduct on-site project meetings with subcontractors and construction trades lead personnel. Manage subcontractors for all work performed on-site. Manage site work and logistics of construction site. Management and supervision of work crews on-site including… a. Mentor and train field personnel. b. Manage foreman and their duties and ensure all have resources and information to perform their tasks effectively and efficiently. c. Provide performance evaluations of field personnel. d. Manage the overall safety of the project and ensure all personnel have resources to perform their work safely. Quality Control Manager Key Responsibilities Act independently as CQC while coordinating all QC functions so as not to delay construction scheduling Read and understand specifications, reference codes and standards. Review and interpret contract drawings. Review provisions that have been made to provide required control inspection and testing. Prepare QC submittal plan for project. Efficient management of project submittals. Check to assure all materials and or equipment have been tested, submitted and approved. Examine the work area to assure that all required work has been completed and is in compliance with the contract requirements and resolve any differences. Determine, communicate, and document deficiencies and ensure they are corrected in a timely manner. Communicate with client and their representatives in a clear and understandable manner about all status updates. Conduct required meetings with all interested parties. Perform daily checks to assure control activities, including testing/compliance, and document all results. Produce a daily report, to be included in project manager's daily report Conduct all completion inspections - punch-out, pre-final and final acceptance. Maintain current records providing factual evidence that required quality control activities and/or tests have been performed Skills Professional style of verbal and written communication Strong organizational skills and exceptional attention to detail Motivated, self-starter who works well independently or as a team Builds positive working relationship with peers and colleagues

The Quality Control Manager will be an integral part of the team. This individual will manage all quality activities ensuring the correct personnel, systems, and regulations are followed for each job, as well as the Company Quality Management System. This will include light to intermediate structural steel, miscellaneous steel, architectural ferrous and nonferrous materials, NDT, and coatings inspection. This position travels up to 5-10% of the time. This role is responsible for overseeing quality control (QC) activities across projects, ensuring compliance with contracts, specifications, codes, and certifications. The position manages QC plans, audits, welding procedures, inspections, and personnel training while supporting production needs and maintaining accurate documentation. It also involves coordinating with internal teams, third-party inspectors, and leadership to resolve issues, uphold safety standards, and ensure project success. Duties and Responsibilities Review contracts, drawings, and specifications, and develop project-specific QC plans and checklists. Manage quality certifications, audits, and jurisdictional requirements (AISC, LADBS, AWS, etc.). Oversee welding qualifications, procedures (PQR/WQTR), and continuity, as well as NDT, coatings, and bolting compliance. Supervise QC personnel training, performance, and staffing levels. Conduct and document inspections, audits, and non-conformance resolutions. Coordinate with production teams, inspectors, safety professionals, and leadership to support project needs. Maintain equipment calibration, consumables, QC logs, reports, and documentation. Participate in meetings (project kickoff, production, sector, and QC manager meetings) and communicate updates to the QA/QC Director. Education High School Diploma or equivalent. Must-Have Skills 5 years' experience in working with iron or structural steel inspection. AWS CWI or similar certification NDT Level II (preferred) AWS D1.1, structural steel experience and/or experience with AISC preferred. Ability to understand the working mechanisms of tools and machinery to be used. Ability to do simple math and/or algebraic formulas as deemed necessary by work type. Must be dependable, reliable, and mature enough to handle equipment in a safe sensible manner and complete work assignments in a timely, professional manner. Stay current with codes, standards and contract documents.

Description & Requirements Maximus is looking to hire a Training and QA Lead. This position is remote but will occasionally require travel to the work site in Alexandria, Virginia. The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process. Essential Duties and Responsibilities: - Support the design, development, and distribution of training programs and materials. - Develop and support the design, development, and distribution of training programs and materials. - Establish and communicate the training methodologies to participants. - Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification. - Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage. Job-Specific Essential Duties and Responsibilities: - Design, develop, and implement training curriculum - Develop qualitative and quantitative assessment tools to measure learner requirements and competencies - Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable. - Maintain continuous monitoring of call and chat quality - Conduct regular calibrations with the team to ensure quality standards are understood - Conduct feedback sessions with Analysts based on monitoring results - Conduct regular calibrations with the team to ensure quality standards are understood - Support leadership with assigned duties and acts as the department's subject matter expert Minimum Requirements - High School diploma or equivalent with 2-3 years of experience. - Bachelor's degree preferred. - May have additional training or education in area of specialization. Job-Specific Minimum Requirements: - Due to contract requirements candidates must be U.S. citizens whithout dual citizenship with another country - Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process - Bachelor's degree in related field of study strongly preferred - 5 years in Learning and Development and quality role - Experience with DTMO TAC processes, policies and systems - Working knowledge of DTMO terminology - Ability to create new curriculum and update existing curriculum - Must be able to provide feedback to a team and individual - Must know the ADDIE (or other applicable) learning and development lifecycle - Must be able to work on site in Alexandria, VA Preferred Skills and Qualifications: - Experience with eLearning tools and Learning Management Systems (LMS) - Excellent written and oral communications and presentation skills. - Ability to work independently EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 25.00 Maximum Salary $ 48.86

+ The goal of this team is reduce / minimize damage and the impact of damage for Data Center hardware. This includes inspection, testing, and repair of critical components to ensure cutting edge Data Center hardware is reliable and maintained in the Data Center environment. **Responsibilities:** + This role is a quality assurance position with primary focus to monitor and reduce damage to data centre hardware parts. + Assist the site leadership in efforts to reduce damage at each DC. This would involve spot checks of different process staging areas for proper handling, packaging, and storage of parts. + Assist in execution of the damaged parts process at the datacentre. + This is the process for ensuring damaged parts are verified as damaged and quarantined and not mixed with good products. + Identify and escalate issues affecting part damage. + Excursion Support - Provide support of key field campaigns and failure investigations. + Perform Special Damage Inspections/Repairs of Critical Parts + Perform Printed Circuit Board Assembly (PCBA) Quick Testing for re-inventory boards. ~100 boards per week + Perform damage verification inspection for parts reported damaged by other onsite personnel. This is needed to ensure parts are truly damaged. This inspection would involve up to 100 parts per week + Repair of Damaged Parts + Cleaning of thermal Paste for CPUs + Straightening bent connectors + Replace missing parts - CPU carrier frames, dust covers etc. + Periodic auditing of handling and ESD processes and packing used at different touch points at each Data Center **Experience:** + Experience in performing damage quality inspection on Data Hardware equipment's. + Performing Special Damage Inspections/Repairs of Critical Parts on Data Centre HW equipment. + 3+ years' experience in technical field + General knowledge of electronic parts and components used in Data Center hardware. (Examples, Motherboards, DIMMs, Hard Drives, network cards, Optic) + 1st Level Failure Analysis (FA) ability for electronic parts + Familiarity with typical mechanical defects of electronic components and hardware + Ability to sit for extended periods (several hours at a time) doing detailed inspection of electronic parts and components + Familiarity with simple inspection equipment such as stereo microscopes and ring lights + Ability to use a PC to record / report data + Ability to write process instructions/ SOPs + People Skills to work with and influence others + Strength: Medium to heavy materials handling required (e.g. Lifting, pushing/pulling etc.) **Skills:** + Quality Damage Inspection + Data Centre Equipment's + Background in troubleshooting / repair of server / storage and networking products **Education:** + Bachelor's Degree or equivalent experience in technical field **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. To learn more about playing for Team Amcor, visit ************* | LinkedIn | YouTube Responsibilities Ensure company and customer quality requirements are met. Participate in review of manufacturing and testing of new product. Provide guidance in the implementation of testing procedures. Track root cause of quality issues, coordinate corrective actions, and implement appropriate adjustments. Maintain a corrective/preventative action system. Oversee Customer complaint tracking system (TICS). Facilitate internal and external measurable systems. Interface with customers, vendors, and 3 rd party assessors. Direct employees engaged in inspection and testing activities to ensure continuous control over materials and products. Facilitate a comprehensive environmental program to ensure continual product safety. Ensure proper usage and calibration of measuring devices, i.e. calipers, micrometers, etc. Implement and ensure adherence to quality systems per ISO procedures and programs. Design and implement process capability studies as required to qualify products. Responsible for sanitation, Good Manufacturing Practices, and food safety programs and inspections. **Product Safety is a large part of this role. Interface with applicable regulatory agencies. To assure that the quality system complies with the latest standards as outlined by ISO To assist in external audits being performed by the registrar Maintain the document control system for dept. quality manuals (on-line database) Coaching, motivating and directing team members Qualifications B.A. /B.S. in Engineering, Operations or Management preferred, or equivalent experience in manufacturing, project management, quality assurance, or operations management. A minimum of 2 years' experience implementing and directing quality systems. Minimum of 2 years ISO 9001 system management, SQF/AIB food safety regulatory experience Contact Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you would like more information about your EEO rights as an applicant under the law, please click on the " Know Your Rights: Workplace Discrimination is Illegal" Poster . If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-700 and let us know the nature of your request and your contact information. About Amcor Amcor is a global leader in packaging solutions for consumer and healthcare products. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. Our teams develop responsible, more sustainable packaging in flexible and rigid formats across multiple materials. Supported by a commitment to safety, ~70,000 colleagues across ~140 countries bring our global capabilities to local customers and provide local access to global brands. Our work is guided by our purpose of elevating customers, shaping lives and protecting the future.

Quality Assurance Specialist At Hilton Grand Vacations, we continuously strive to provide an outstanding experience to our customers. As a Quality Assurance Specialist in our dynamic Manufacturing team, you will be instrumental in guaranteeing the seamless and efficient functioning of our operations. This outstanding opportunity empowers you to contribute to our mission of excellence and become a valued member of a dedicated team committed to upholding the highest standards. Why Team Members love working for us! HGV now offers Day One Team Member Benefits!! Our Team Members are essential to our company's success. Full-time Team Members receive a comprehensive benefits package, including medical, dental, and vision insurance, a 401K plan, Paid Time Off (PTO), and great travel benefits. What will I be doing? As a Quality Assurance Specialist, you will act as the main point of contact for customers, handling contract and client purchase follow-up. Your role is crucial in ensuring a smooth and satisfactory experience for our clients. * Help new owners comprehend paperwork and contracts, assisting with reservations and ensuring they feel confident about their purchase. * Directly responsible for follow-up and post-sale contact with new owners to assist in the reduction of cancels and kicks. * Responsible for working closely with the Sales and Hospitality team to maintain a high quality of customer service. * Provides technical assistance, support, and advice to owners regarding the product and services associated with ownership. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability, we'll make sure you can fully participate in the application process, perform essential job duties, and enjoy employment benefits. Just let us know if you need any accommodations. What are we looking for? To fulfill this role efficiently, you must possess the following minimum qualifications and experience: * More than 1 year of experience in notarizing contract documents. * Nevada Notary Public license. * Equivalent experience accepted in lieu of High School Diploma. * Ability to work flexible schedules to include mornings, evenings, weekends and holidays. * Nevada Real Estate or Timeshare License. * Strong ability to efficiently resolve sophisticated customer service issues.

Quality Assurance Specialist At Hilton Grand Vacations, we continuously strive to provide an outstanding experience to our customers. As a Quality Assurance Specialist in our dynamic Manufacturing team, you will be instrumental in guaranteeing the seamless and efficient functioning of our operations. This outstanding opportunity empowers you to contribute to our mission of excellence and become a valued member of a dedicated team committed to upholding the highest standards. Why Team Members love working for us! HGV now offers Day One Team Member Benefits!! Our Team Members are essential to our company's success. Full-time Team Members receive a comprehensive benefits package, including medical, dental, and vision insurance, a 401K plan, Paid Time Off (PTO), and great travel benefits. What are we looking for? To fulfill this role efficiently, you must possess the following minimum qualifications and experience: More than 1 year of experience in notarizing contract documents. Nevada Notary Public license. Equivalent experience accepted in lieu of High School Diploma. Ability to work flexible schedules to include mornings, evenings, weekends and holidays. Nevada Real Estate or Timeshare License. Strong ability to efficiently resolve sophisticated customer service issues. What will I be doing? As a Quality Assurance Specialist, you will act as the main point of contact for customers, handling contract and client purchase follow-up. Your role is crucial in ensuring a smooth and satisfactory experience for our clients. Help new owners comprehend paperwork and contracts, assisting with reservations and ensuring they feel confident about their purchase. Directly responsible for follow-up and post-sale contact with new owners to assist in the reduction of cancels and kicks. Responsible for working closely with the Sales and Hospitality team to maintain a high quality of customer service. Provides technical assistance, support, and advice to owners regarding the product and services associated with ownership. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability, we'll make sure you can fully participate in the application process, perform essential job duties, and enjoy employment benefits. Just let us know if you need any accommodations.

Now Hiring: Housekeeping Quality Specialist | Help Us Elevate Every Guest Experience! Are you passionate about maintaining high standards and ensuring every guest enjoys a flawless stay? Do you thrive in a role that blends inspections, analytics, collaboration, and problem-solving? If so, we want to meet you! We're seeking a Housekeeping Quality Specialist to help uphold the resort's cleanliness, service quality, and brand consistency. In this role, you'll conduct inspections, support department teams, and help maintain the resort's prestigious Gold Crown and Premier status. Location: Grandview Las Vegas Address: 9940 S Las Vegas Blvd, Las Vegas, NV 89183 Pay Rate: $21/hr Shifts: Varying shifts, may include a weekend shift What You'll Do Conduct routine inspections of guest rooms, public areas, back-of-house spaces, and resort facilities Ensure resort policies, safety regulations, and cleanliness standards are consistently met Support the development and implementation of quality standards, SOPs, and inspection procedures Review and analyze guest surveys, reviews, and feedback to identify trends and improvement needs Document inspection results and prepare detailed quality reports for leadership Partner with Housekeeping, Maintenance, and Front Desk teams to resolve deficiencies quickly and professionally Monitor performance of third-party vendors such as housekeeping and laundry services Oversee linen and housewares inventory levels, ensuring supply readiness for operational demand Place supply and inventory orders while managing vendor quality and pricing Analyze usage patterns for cost-saving opportunities while maintaining high-quality experiences Assist with internal and external audits and support corrective follow-up Help manage guest service recovery efforts and oversee lost & found protocols Support training initiatives that promote consistency, service excellence, and brand standards Maintain records of guest satisfaction scores, reputation metrics, and inspection outcomes Perform additional tasks as assigned to support the Quality Assurance Director and resort operations What We're Looking For Strong attention to detail with the ability to follow structured inspection procedures Excellent communication and teamwork skills across all departments Analytical mindset with the ability to interpret data and spot trends Ability to work independently in a fast-paced, guest-focused environment Proficiency in Microsoft Office and familiarity with inspection software or guest feedback platforms Bilingual candidates strongly preferred At least 2 years of hospitality experience, preferably in QA, housekeeping, or guest services Timeshare or resort experience is a plus Physical Requirements Ability to stand, walk, bend, kneel, stoop, and inspect spaces for extended periods Ability to handle inspection tools and lift 10-25 lbs regularly and 50+ lbs occasionally with assistance Clear vision required for inspecting rooms and reading reports (close, distance, color, depth perception, etc.) Comfortable working indoors and outdoors, with exposure to cleaning chemicals, weather, and mechanical equipment Why Join Us? Play a key role in delivering exceptional guest experiences Work across multiple departments in a dynamic, supportive environment Opportunities for growth within resort operations and quality management A team culture that values collaboration, excellence, and continuous improvement Ready to help us maintain top-tier resort standards? Apply today and join a team dedicated to quality, guest satisfaction, and operational excellence!

Who is Speed Commerce and what do they do? Speed Commerce provides outsourced order fulfillment and contact center services to some of retail's most recognizable and successful brands. Order Fulfillment Services - your brand, our operation . we offer 100% white label fulfillment and distribution services. we receive and inspect your products. we store your products in our warehouses. we have 100+ plug and play integrations with shopping carts, marketplaces, and ERP's. we receive and process your orders from many channels. we pick, pack, and ship your orders. we leverage our volume and offer amazing shipping rates. we process product returns and replenishment. By leaving the operations to our team of experts, you are free to focus on what you do best - merchandising and marketing to grow your brand. Contact Center Services - your customer is our customer! we offer 100% white label contact center services. we offer an always open, 200+ seat 24/7 call center. we train agents to become experts in our clients' products. we train agents on voice of brand and overall excellence. we answer product related questions to complete orders. we monitor and answer many channels like voice, email, live chat, social DM. we train agents to upsell, cross-sell and to save-a-sale. we achieve one call resolution by accessing real time order and inventory information. Our team does the hard work of becoming confident experts on your products and operations. We are laser focused on treating every interaction with your customer as if they were our own. Whether it is phone, chat, email, or social media - we use each and every communication with your buyers to build lasting relationships. If you are looking for a results-oriented partner, talk to us. We'd like to learn more about your brand, earn your trust, and help you grow! Position Summary The Quality Assurance Specialist reflects the voice of the company brands and serves the Speed Commerce mission and core values by evaluating and scoring the quality of inbound and outbound contacts according to established standards. The role is responsible for maintaining the validity and veracity of the quality assurance program by ensuring that the results of monitoring efforts are fundamentally aligned with client expectations and consumer satisfaction. This position is at our corporate office in Las Vegas, NV. Pay Range Starting at $17.00 / hour Essential Duties and Responsibilities Evaluates all interaction types, delivery channels and opportunities for consumer engagement to include phone calls, chats, emails, prescriptions, and cases. Employs established systematic monitoring schedule to ensure contact sampling across days, weeks, months, and contact types consistent with contractual obligations and agent performance requirements. Identifies and reports upon discovered trends including individual and team-wide errors or deficiencies. Meets consistently with clients and senior company management to present and define staff performance. Measures observable, realistic and valid performance criteria and emphasizes positively demonstrated behaviors and skills including both basic foundational skills and soft skills. Ensure the integrity and the veracity of quality standards by participating in calibration sessions across internal functional teams and with partners on a scheduled and ad hoc basis. Other duties as directed by management. Critical Success Factors To perform the job successfully, an individual should demonstrate the following competencies: Communication - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Computation - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Analytical - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Ability to handle confidential information. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Minimum Experience Required Skills / Abilities High school diploma or general education degree (GED); 2 years of Quality Assurance experience in a call center environment is required. Tools to Have Experience with: Microsoft Applications Company telephony systems Additional tools used for oversite in-connection with front-line staff utilization. Physical Requirements Prolonged periods sitting at a desk and working on a computer.

The Associate Product Quality Engineer will be joining a team whose role is vital to meeting the company's key priorities and strategic goals to ensure the success of the business. This role requires engineering and delivering exceptional packages for product submissions, ensuring compliance with regulations, and maintaining robust software integrity across various platforms. The role demands a high level of technical expertise, proactive approach to problem-solving, and multi-functional teamwork to improve product lifecycle success and drive continuous improvement. What You'll Do Land-Based Product Submissions: * Must provide fully assembled product submission packages within a 10-day timeframe Submission package completion and responsibilities consist of the following: * Compile and digitally sign source code to generate secure software binaries. * Validate game submission help screens for regulatory compliance and technical accuracy. * Complete various signature calculations (e.g., GAT 3.5, SHA-1) and document results. * Develop emulation environments for reel strip and combination testing. * Deploy and validate game software on production cabinets to ensure build integrity and compatibility. Online/Interactive Product Submissions: * Must deliver submission packages within 2-day turnaround. Submission package completion and responsibilities consist of the following: * Perform technical review of digital assets for completeness and accuracy. * Validate parts and ECO entries for consistency and traceability. Copy Protecting Site Administration: * Handle software/hardware compatibility to ensure only validated game software is released to Integration Centres (IC). * Carry out release protocols for certified software components and remove obsolete/revoked versions. * Coordinate regression testing prior to game set creation and release. * Own application lifecycle, including quality assurance, performance testing, and production support. Technical Support for Internal Stakeholder: * Generate production-grade game builds integrating platform and core code for debug and production environments for the following: * Master software copies for the integration centre Tradeshows and showrooms: * Global Gaming Expo is one of the industry's largest tradeshows. Must be able to apply project management principles to coordinate software delivery for high-profile events such as this event while still tackling everyday tasks. * Cabinet/Hardware/Internal Team member testing What We're Looking For * Proficiency in Unix/Linux environments preferred. * Familiarity with C++ and software development practices. * Strong written and verbal communication skills. * Experience with data querying and analysis tools. * Ability to work independently, prioritise, and meet tight deadlines. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We're a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V * World Leader in Gaming Entertainment * Robust benefits package * Global career opportunities Our Values * All about the Player * Talent Unleashed * Collective Brilliance * Good Business Good Citizen Travel Expectations Up to 25% Pay Range $47,775 - $88,725 per year Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity. This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at ************************* Additional Information This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities. Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat's gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.