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QA Manager
360 It Professionals 3.6
Quality assurance manager job in Danbury, CT
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Responsibilities:
· Provide necessary definition, development and deployment of software quality assurance strategy and roadmap.
· Develop and maintain current and comprehensive test plans for Navigators applications.
· Act as Subject Matter Expert on the technical aspects, and tools related to testing end to end processes.
· Lead and develop the execution of manual and automation test cases and scripts.
· Lead and perform various types of testing including functional, regression, performance, user acceptance, etc.
· Identify, document and track quality issues through to completion.
· Responsible for maintaining up-to-date test plans.
· Supervise quality assurance team who may be both internal and external resources and who may be geographically dispersed to ensure the delivery of the QA department goals and objectives
· Works with project managers to develop project schedules and resource allocation models for QA related projects and other activities such as software deployment in production environments.
· Responsible embedding for QA as part of the SDLC
· Meet target deployment schedules.
· Measure and evaluate product and QA team performance; recommend improvements.
· Identify risks and manage contingencies.
· Gather and communicate testing results.
· Work with Internal Audit to test and evaluate the design and operating effectiveness of internal controls.
Requirements:
· Bachelor's Degree or equivalent experience
· 7+ years of software testing experience
· 4+ years of team leadership
· Thorough understanding of formalized QA process and concepts
· Proven track record of delivering projects on time and within budget
· Experience with Software Development Life Cycle (SDLC)
· Strong analytical and problem solving abilities
·
Additional Information
Thanks & Regards
Vikas Kumar
vikas.kumar(@)360itpro.com
$112k-142k yearly est. 60d+ ago
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Hardware QA Manager
Standard Bots
Quality assurance manager job in Glen Cove, NY
Standard Bot's mission is to significantly lower the barrier to entry to real-world automation, bringing the power of bits to the world of atoms and unlocking productivity for entire new industries and users. We combine advanced engineering, intelligent automation, and world-class manufacturing to create products that redefine what's possible.
We are seeking a detail-oriented and experienced Hardware QA Manager to lead our Quality Assurance efforts across all hardware platforms in our fast-paced robotics manufacturing environment.
Note: This role will be required to come into our Glen Cove robotics factory 5 days/week
We are unable to offer visa sponsorship at this time
What you'll do
The Hardware QA Manager will be responsible for developing, implementing, and maintaining comprehensive quality assurance systems and protocols for robotic hardware. This individual will lead a team of QA engineers and technicians to ensure all hardware components meet strict reliability, safety, and performance standards before and after release.
This role requires close collaboration with cross-functional teams including Engineering, Manufacturing, Supply Chain, and Product Development.
Responsibilities
Lead the hardware QA team in planning, implementing, and executing test strategies and protocols for robotic hardware systems (mechanical, electrical, and embedded components)
Work with the manufacturing and assembly teams to drive improvements in quality and efficiency
Define and maintain hardware quality standards and ensure compliance with industry regulations (e.g., ISO, ANSI, IPC, RoHS, etc.)
Drive root cause analysis (RCA) and corrective/preventive action (CAPA) for hardware defects or failures
Coordinate with Manufacturing and Supply Chain to ensure quality standards are upheld throughout production and vendor operations
Develop automated and manual test plans for validation and verification (V&V) of hardware systems at component and system level
Participate in design reviews to ensure DFM (Design for Manufacturability) and DFT (Design for Testability) are considered
Manage incoming inspection protocols, First Article Inspections (FAIs), and supplier audits
Lead internal and external audits and represent the QA function during regulatory inspections or customer visits
Build and mentor a high-performing QA team, promoting a culture of quality, accountability, and continuous improvement
Skills you'll bring
Bachelor's or Master's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field
7+ years of experience in hardware quality assurance, preferably in a robotics, automotive, or high-tech manufacturing environment
3+ years of experience in a management or leadership role within QA
Strong understanding of hardware development lifecycles, including prototyping, NPI, production ramp, and sustaining
Proficient with quality tools and methodologies such as FMEA, Six Sigma, SPC, 8D, etc
Experience with test equipment and diagnostic tools used for electronics, firmware, and electromechanical systems
Familiarity with manufacturing processes such as SMT, injection molding, CNC, etc
Strong analytical, problem-solving, and communication skills
Ability to work in a fast-paced, multidisciplinary team environment
Preferred Qualifications
Experience with robotics systems, motion control, or autonomous platforms. Bonus for software/firmware experience
Experience creating a Quality Management System from scratch (particularly to QA/QC and test generation)
Experience working with global suppliers and contract manufacturers
Certifications such as ASQ CQE, Six Sigma Black Belt, or ISO 9001 Lead Auditor
Compensation and Benefits
The salary range for this role is $140,000 to $180,000. We are open to a variety of seniority levels for this role and will build compensation packages that are commensurate with seniority and skill level. Base salary is just one part of the overall compensation at Standard Bots. All Full-Time Employees are eligible for Employee Stock Options. We also offer a package of benefits including paid time off, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.
$140k-180k yearly Auto-Apply 60d+ ago
Quality Assurance Manager
Maximus 4.3
Quality assurance manager job in Bridgeport, CT
Description & Requirements Maximus is currently hiring for a Quality AssuranceManager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri.
*This job is contingent upon contract award.*
At Maximus we offer a wide range of benefits to include:
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Oversee the day-to-day functions of the Quality Assurance (QA) department.
- Manage an effective quality assurance program that monitors and resolves issues before they become problems.
- Supervise the development and regular update of policies and procedures.
- Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.
- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.
- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.
- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.
- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to travel up to 25% of the time as business need dictates.
- Lean Six Sigma experience with a minimum of Yellow Belt Certification required.
- Experience managing direct reports remotely required.
- Experience with designing, implementing and reporting customer satisfaction surveys required.
- Experience with standardized quality tools required.
- Experience with call and voice monitoring platforms required.
- Experience with a large-scale telephony system required.
- Experience with Client Relationship Management (CRM) platforms required.
- Experience with contract compliance and quality platforms required.
- Experience with statistical processes required.
- Premium contact center billing experience required.
- Financial experience with Oracle preferred.
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#max Priority #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
80,000.00
Maximum Salary
$
95,000.00
$86k-123k yearly est. Easy Apply 2d ago
Quality Assurance Manager
KCO Resource Management
Quality assurance manager job in Cold Spring Harbor, NY
Job Description
We're working with a well-established, leading manufacturer of personal care and household cleaning items that is searching for a Quality Manager. This person will ensure compliance with FDA OTC drug and cosmetic regulations, GMP standards, and internal quality requirements. The QA Manager will drive a culture of quality, maintain inspection readiness, and lead continuous improvement initiatives. This role will report to the Director of Quality Systems.
Location
: Long Island, NY
Job Responsibilities:
Develop, implement, and maintain the Quality Management System covering document control, CAPA, deviation management, audits, and supplier qualification.
• Ensure compliance with FDA OTC regulations.
• Review and approve GMP documentation including master batch records, production records, testing protocols, and validation documents.
• Lead investigations, root cause analysis, and corrective/preventive actions.
• Prepare for and manage internal, supplier, and external (FDA or customer) audits.
• Support new product introductions ensuring compliance with quality and regulatory requirements.
• Oversee supplier quality performance, raw material specifications, and incoming inspection processes.
• Collaborate cross-functionally with manufacturing, R&D, packaging, and regulatory teams to ensure product quality at every stage.
• Maintain calibration and maintenance programs for testing and inspection equipment.
• Lead, train, and develop the QA team, fostering a proactive quality culture.
Required Skills/Qualifications:
Bachelor's degree in Microbiology, Chemistry, Life Sciences, Engineering, or related discipline required.
5+ years of progressive experience in Quality Assurance or Quality Systems within FDA-regulated industries.
2+ years of leadership experience managing quality teams and laboratories in a cGMP-compliant manufacturing environment, ideally within OTC or personal care products.
Strong knowledge of FDA OTC regulations, GMP, and quality systems management.
Excellent communication, leadership, and problem-solving skills.
Familiarity with root cause analysis, CAPA management, and continuous improvement tools.
ASQ or equivalent quality certification is a plus.
Effective communicator.
#zr
$81k-120k yearly est. 5d ago
Sr. Manager of Quality Assurance
Brains Workgroup
Quality assurance manager job in Oyster Bay, NY
One of our clients, a major electronics manufacturer is looking for a talented Sr. Manager of Quality Assurance with excellent compensation package and benefits. Salary Range: $155,000 - $180,000 per year
** Must be authorized to work for ANY employer in US
Sorry, No H1B candidates
Please read the description below and to be considered immediately email your resume to barryr @brainsworkgroup.com
Sr. Manager of Quality Assurance
Position Summary:
The Sr. Manager of Quality Assurance is responsible for promotes and implements the Quality Management System by means of monitoring, evaluating and reporting of all Quality related activities. These tasks are to be accomplished in accordance with the Quality Management System Manual. All Quality Assurance activities shall be directed towards customer satisfaction and continuous quality improvement.
Job Function:
Manage Quality related activities in all areas of the company including the following:
Inspection
Internal Auditing
Calibration
Failure Analysis
Corrective and preventive action / Root Cause Analysis
Reliability Analysis and Stress Testing
Non-Conforming Material
Raw Material/Finish Product Qualification
ESD Control
Rohs Compliance
Schedule, monitor and report on internal auditing and other major areas of Quality & Reliability activity. Present summary reports at periodic Management Review meetings.
Monitor and support subcontractor-related activities (e.g., Qualification, Performance, Corrective Action).
Monitor and report on effectiveness of internal and external corrective and preventive action activities.
Monitor and report on inspection yield analysis.
Provide appropriate customer support, including surveys and RMA support.
Champion continuous implementation of all systems and procedures to achieve and maintain an ISO 9001/AS9100 registration.
Promote and implement use of SPC. Lean, 8D Problem Solving, Root Cause Analysis.
Promote and support activities related to establishing product reliability expressed as MTTF and as stress capability, including on-line monitoring of reliability.
Verify effectiveness of member training.
Approve ECNs and assign reviewers based on review matrix.
Control further processing, delivery or installation of nonconforming products or services until the deficiency or unsatisfactory condition has been corrected.
To certify Internal Auditors.
Qualifications:
Bachelor's Degree (or equivalent) in Electrical Engineering; training in statistical techniques and quality management.
Minimum of 10 years in relevant activities at similar companies.
Experience managing teams in roles of increased responsibility.
Experience in statistical methods, (i.e. sampling, control charts, SPC, etc.)
Should have had training in leadership skills, statistical techniques, internal auditing and ISO 9000.
Additional Requirements/Skills:
Comply, understand, and support corporate safety initiatives to ensure a safe work environment
Ability and willingness to abide by Company's Code of Conduct
Occasional travel, some overnight, as
Use this link to apply directly:
**************************************************************************** OrderID=16764301
Or email: **************************
Check ALL our Jobs: ******************************************
$155k-180k yearly Easy Apply 15d ago
QA Automation Testing Manager
Tata Consulting Services 4.3
Quality assurance manager job in Stamford, CT
Must Have Technical/Functional Skills We're seeking a QA Automation Testing Manager (SDET) with 10+ years leading multiteam QA programs, to drive engineering-quality practices across complex banking platforms and integrations. You will architect automation frameworks, embed quality into CI/CD, and lead a team of SDETs/QA engineers to deliver reliable, compliant releases at speed. Experience in BFSI systems (core banking, payments, digital channels) and hands-on coding for test automation is essential.
Job description
* Automation Architecture & Delivery
* Design, implement, and scale UI/API/DB automation frameworks (Selenium java/UFT, RestAssured/Postman, Cucumber/BDD, TestNG/JUnit).
* Integrate automated suites into CI/CD (Azure DevOps/Jenkins/GitLab) with quality gates, parallelization, test impact analysis, and artifact publishing.
* Establish coding standards for test harnesses, mocks, data builders, and service virtualization; enforce code reviews and static analysis for test code.
Domain‑Focused Testing (Banking)
* Translate banking use cases (core deposits/loans, ACH/wires, card/payments, digital banking) into robust automated scenarios and data validations.
* Partner with product owners and vendor teams (e.g., Fiserv, internal platforms) to triage defects, validate patches/hotfixes, and maintain regression beds.
Program Leadership & Governance
* Lead a squad of SDETs/QA engineers-capacity planning, mentoring, and upskilling on advanced automation topics.
* Orchestrate defect triage, root‑cause analysis, and risk‑based test planning; own release readiness (go/no‑go) and rollback validation.
* Drive shift‑left practices (contract testing, API first, early data checks) and shift‑right observability (synthetic monitoring, production validation dashboards).
* Compliance & Security
* Ensure test evidence meets BFSI regulatory/audit needs (SOX); automate traceability from user stories to test results and logs.
Required Qualifications
* 10-12+ years in software testing/quality engineering, with 5+ years leading SDET/automation teams.
* Strong hands‑on coding in Java/C# (or equivalent) for test automation (frameworks, utilities, custom drivers).
* Proven delivery of CI/CD‑integrated automation at scale; expert in test design for microservices, REST APIs, and event‑driven systems.
* BFSI domain experience-core banking or payments-and vendor/platform collaboration (e.g., Fiserv) for patch/regression cycles.
* Solid grasp of SQL and data validation; familiarity with logs/metrics (Splunk/Sumo/Grafana) for test diagnostics.
Preferred Skills
* Experience with OSAT‑style regression accelerators or similar enterprise frameworks; comfortable with shift‑left/shift‑right test strategies.
* Performance testing (JMeter/LoadRunner)
* ISTQB (Advanced), Agile/SAFe, or cloud certifications (Azure/AWS).
Generic Managerial Skills, If any
* Tools & Stack (Illustrative)
* Automation: Selenium, Cypress, Playwright, RestAssured, Postman, Cucumber/BDD, Appium (mobile)
* CI/CD & SCM: Azure DevOps, Jenkins, GitLab, GitHub Actions; Git
* Test Management : Azure Test Plans, ALM/Octane, Zephyr/Xray
* Data/DB: SQL Server, Oracle, PostgreSQL; TDM/masking tools
* Observability: Splunk/Sumo, Grafana/Prometheus; quality dashboards
Education
Bachelor's in computer science/engineering or related field (advanced degree a plus).
TCS Employee Benefits Summary:
* Discretionary Annual Incentive.
* Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
* Family Support: Maternal & Parental Leaves.
* Insurance Options: Auto & Home Insurance, Identity Theft Protection.
* Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
* Time Off: Vacation, Time Off, Sick Leave & Holidays.
* Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range : $100,000-$120,000 a year
$100k-120k yearly 21d ago
Director of Quality Improvement
Opengate 3.5
Quality assurance manager job in Armonk, NY
The Director of Quality Improvement is responsible for ensuring that Opengate's programs conform to all federal and state regulations and that all agency policies and procedures are adhered to. The Director of Quality Improvement develops and implements Opengate's QI plan, inclusive of scheduled internal audits of each department.
Essential Job Functions:
Ensures the agency maintains a comprehensive Quality Improvement Plan that is reviewed and updated quarterly, or as needed, to meet regulatory standards and support the agency's mission and goals for providing quality services.
Develops and implements quality improvement systems across the agency.
Complete internal audits to establish trends or patterns for monitoring and ensuring timely documented completion and implementation of plans of corrective action for internal reviews.
Completes routine scheduled observations of program functions, systems and provides follow up. This includes on-site visits of all program areas for evaluation of program and service delivery.
Meets with department directors, coordinators and managers to share information and make recommendations.
Provides feedback and training recommendations to management and direct support staff.
Attend all external surveys/audits, act as agency liaison with external auditors, and ensure timely responses to POCAs.
Review statements of deficiency and Exit Conference Forms and completes Plans of Correction Action with input from applicable departments/staff.
Collaborate with program administrators to ensure compliance with applicable Federal, State and local regulations and agency policies.
Assist the Chief Compliance Officer in developing trends reports.
Acts as CAS liaison and oversees the coordination of CAS Assessments for anyone receiving services or supports through Opengate.
Assist with the identification of agency training needs resulting from OPWDD, DOH, OFPC, and OMIG regulatory requirements, changes in regulations, deficiencies or internal quality reviews.
Participates on the agency Corporate Compliance Committee as requested.
Must be able to interact/coordinate with OPWDD, OFPC, OMIG, DOH, and other community partners as necessary.
Ensure agency liability notices and updates are distributed and collected upon intake and as needed thereafter.
Identifies, responds to and addresses resident, participant or advocate dissatisfaction with services.
Follows federal, state and local governmental regulatory guidelines pertaining to a safe, healthy and clean work environment, reporting health and safety concerns to the supervisor.
Other duties as assigned by the CCO.
Qualifications:
A bachelor's degree in health, human services, education or management. Master's degree preferred.
Five (5) years of experience working with ID/DD population in an OPWDD setting.
Extensive knowledge of state and federal regulations as they pertain to OPWDD service providers.
Must have excellent interpersonal skills and the ability to interact well with people receiving supports, employees, and external regulatory agencies and stakeholders.
Must have excellent writing, computer, time management, and organization skills.
Physical Requirements:
Ability to work in a professional office environment for extended periods of time, routinely using standard office equipment.
Ability to lift, push and pull up to 50 pounds, as well as bend, kneel and crouch as needed.
Salary: $75,000 - $85,000
Compensation will be commensurate with job qualifications and work experience.
Opengate is committed to equal employment opportunity. We will not discriminate against employees or applicants for em
ployment on any legally-recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, creed, national origin, ancestry, age, marital status, domestic or civil union partnership status, affectional or sexual orientation, gender identity, genetic information, transgender status, predisposing genetic characteristics, familial status, education, domestic violence victim status, or any other characteristic protected under federal, state, or local law. The Company promotes inclusion and acceptance of all protected classes.
In order to promote and maintain a community culture, employees hired to work at Opengate must legally reside and perform their work in the state of New York, New Jersey, Connecticut, or Pennsylvania.
$75k-85k yearly Auto-Apply 38d ago
Precision Manufacturing Process and Quality Manager
Spectrum Comm 4.2
Quality assurance manager job in Farmingdale, NY
Superior Motion Controls designs, produces and delivers precision components and assemblies for defense and aerospace systems. We are seeking a highly experienced and hands-on Process and Quality Manager to oversee all aspects of our Quality Program including design and development, precision machining, assembly and test of electromechanical assemblies. This role is responsible for supervising and scheduling internal inspection personnel and interfacing with engineering and production management to ensure all work products (WIP and final components) meet requirements. The Process and Quality Manager will serve as the principal adviser to executive management on elements of the company's Quality Management System and directly lead the company's efforts to maintain all required certifications with respect to external standards (ISO9001:2015, AS9100, etc.).
Key Responsibilities
▪ Oversee all aspects of the company's Quality Program and the Inspection Department.
▪ Supervise and schedule the activities of all company quality inspectors
▪ Recruit and train Quality Inspectors to ensure adequate staffing to meet demand
▪ Achieve and maintain proficiency as a Quality Inspector
▪ Ensure all inspection tools and systems are calibrated on schedule as required and maintain appropriate documentation.
▪ Lead the Company through all required external quality audits (Standards based such as ISO 9001, AS9100 as well as any customer required)
Requirements
Qualifications
▪ Minimum 10 years experience in quality control, with at least 5 years in a leadership or management capacity; preferably in a precision machining/manufacturing environment
▪ Ability to read and interpret complex engineering drawings and GD&T
▪ Strong skills in coaching and developing inspectors with a range of experience levels
▪ Familiarity with lean manufacturing principles, ERP systems, and performance metrics
▪ Effective communicator with strong collaboration skills across departments
$125k-192k yearly est. Auto-Apply 60d+ ago
QA Manager
Open Scientific
Quality assurance manager job in Deer Park, NY
An ever growing company is looking for an experienced QA Manager. The ideal candidate has at least 5 years of management experience in the pharmaceutical/nutraceutical/food industry. Pay: $70,000 to $80,000 Responsible for all quality systems for label manufacturer of clinical trials and investigational
drug products.
Responsible for a staff of 22 individuals, including 3 Managers and 2 supervisors.
Develop, write, revise and approve all SOPs.
Solely responsible for customer audits, including audit responses.
Instituted company-wide calibration program, effectiveness training, mock recalls, AQL
statistical sampling plans, line clearance methods and specifications for components.
Developed code system for customer complaints, investigations, utilized in trending analysis.
Developed training matrices for all employees.
Responsible for cGMP and SOP training programs.
Write and execute validation protocols - Installation Qualification (IQ), Operational
Qualification (OQ) and Performance Qualification on various equipment
Complete customer Quality Agreements, Technical Agreements and questionnaires.
Revised and enhanced preventative maintenance program, ensuring overall compliance.
Maintain Material Safety Data Sheet (MSDS) manuals, facility pest control and emergency
lighting programs.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$70k-80k yearly 21h ago
Manufacturing Quality Manager
Precision Resource 4.4
Quality assurance manager job in Shelton, CT
Job Description
Dependable. Enthusiastic. Driven to succeed. Bring your manufacturing skills to a role that has direct impact on delivering cutting edge technology to our global customer base.
Family-owned for over 75 years, Precision Resource is a leading global supplier of precision metal components and assemblies using a fineblank production method. We provide solutions to quality, cost and production challenges for market-leading customers in industries such as automotive, heavy duty, medical, electronics, cutlery and defense.
Precision Resource offers:
Benefits package including health, dental, life and vision insurance
401(k) with match and profit sharing
Annual bonus based on division profitability
Vacation and flexible paid holidays
Wellness and Employee Assistance Programs
Tuition reimbursement and paid training
Work with an established team of long-term employees
Our Connecticut division, located in Shelton, seeks a Quality Manager.
Summary
The Quality Manager has overall responsibility for managing the Quality department in order to establish advanced quality and reliability engineering to enhance product quality, reliability and acceptance.
Essential Duties and Responsibilities
Set, direct & support priorities of the Quality team (development of accountabilities for each team member)
Review/re-set objectives in conjunction with on-time performance evaluations
Develop, implement and improve departmental metrics
Drive continual improvement process within the Quality department
Develop a continuous learning process for all staff (proper measurement techniques, identifications fit/function - critical characteristics, standardization of acceptance criteria)
Ensure NCR's (Nonconformance Reporting), inspection, SPC, Gauge Maintenance, Cost of Quality, internal audits, etc. are accurate and completed in a timely manner
Lead/support problem resolution and responsiveness of all customer quality related issues
Customer liaison
Attend supplier conferences
Review all 8D reports and corrective actions implemented
Actively participate in APQP, FMEA and quote review meetings
Ensure Division maintains IATF 16949 certification
Improve and maintain accurate Quality procedures and manuals
Qualifications, Education, Experience
BS in Engineering or highly technical training equal to a 4-year program or 4-10 years of manufacturing experience in the metal working industry
5- 10 years of supervisory experience within a manufacturing environment
Experience with formal documentation systems and methods particularly ISO9001 and IATF 16949
Experience in the automotive industry preferred.
Precision Resource is an equal opportunity employer, M/F/D/V. To learn more, visit **********************************
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$91k-130k yearly est. 1d ago
Quality Manager
Avery Dennisonsb
Quality assurance manager job in Orangeburg, NY
Avery Dennison (NYSE: AVY) is a global leader in labeling and packaging materials and solutions. Each distinctive product and technological leap forward is brought to light in an energizing environment where teamwork and curiosity thrive.
Looking for a collaborative culture where bold ideas turn into action? Then this is the place for you! With over 25,000 employees in more than 50 countries, we're inspired by the art of the possible, and motivated to continuously improve.
Avery Dennison RBIS
Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is a $1.6 billion division of Avery Dennison (NYSE: AVY). Avery Dennison RBIS provides intelligent creative and sustainable solutions that elevate brands and accelerate performance throughout the global retail supply chain. We elevate brands through graphic tickets, tags and labels, embellishments and packaging solutions that enhance consumer appeal. We accelerate performance through RFID enabled inventory and loss prevention solutions, price management, global compliance, and brand security solutions.
Based in Westborough, Massachusetts Avery Dennison RBIS responsibly serves the global marketplace with operations in 115 locations, 50 countries, across 6 continents. For more information, visit
**************************
.
Job Description
• Have direct report responsibility for Quality Technicians, Quality Assurance Engineers, and QA Lab.
• Review customer proposals and provide input as to acceptable QA and reliability requirements.
• Review in-house Engineering changes for QA requirements; ensure QA requirements are defined into document changes at Engineering Change Control.
• Review material quality issues and lead Material Review Board.
• Lead QA surveys and audits of present and proposed suppliers and subcontractors to ensure adequate QA systems are implemented and maintained.
• Review quality performance of subcontractors and suppliers and coordinate Corrective Action & Preventive Action (CAPA) Requests and Failure Analysis Requests (FARs) for improvement.
• Provide technical support to inspectors on quality procedures, interpretation and implementation.
• Devise and implement world class Quality practices (e.g., Pareto Analysis, Histograms, Cause & Effect Diagrams, SPC, etc.) to enact continuous Quality improvement in products and services.
• Work with department managers to set up key metrics for process tracking and evaluation.
• Coordinate maintenance of quality records.
• Generate device qualification and reliability plans and establish and run ongoing reliability monitoring program for raw materials, subassemblies and products.
• Establish inspection procedures and processes, and perform some limited inspection of incoming parts, return product and shippable product.
• Manages the Corrective and Preventive Action Process.
• Conducts the Management Review Meetings.
• Compiles and reports out on key quality metrics as directed.
• Supports Materials Management Dept for supplier evaluations and ratings.
• Manages customer complaint resolution process, while also supporting Sales, Engineering and Marketing with product quality
Qualifications
WHAT WE WILL BE LOOKING FOR IN YOU
• The candidate should have at least 5 years experience in Quality Engineering of Integrated circuits, hybrids/MCMs, or electronic assemblies, including RFID, SMT PWAs.
• The candidate must have experience working with IC quality processes and reliability testing and predictions, as well as working with MIL-STD-105 and MIL-STD-883
• The candidate should have a strong theoretical and practical knowledge of RF systems (preferably RFID) - i.e. RF propagation, frequency selection, antenna design, impact of environmental constraints and obstructions to system performance etc.
• The candidate must have successfully worked with suppliers and/or subcontractors in implementing corrective actions and improving the quality of delivered items.
• A working knowledge of RFID standards EPC Gen 2, JEDEC, ISO 18000 and 15961 is preferred
• The candidate should have strong computer skills, experience with the Microsoft Office Suite and QSI is required and Lotus Notes and MiniTab experience is desired.
• The candidate should have a strong understanding of Six Sigma and/or Lean Processes. Six Sigma Black Belt a plus.
• The candidate should have knowledge in understanding and applying core quality tools such as APQP, SPC, FMEA, MSA.
• Up to 15% travel (domestic and foreign).
EDUCATION
Bachelors Degree in Science or Engineering plus ASQ certification as a Quality or Reliability Engineer.
Additional Information
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled.
$74k-109k yearly est. 21h ago
Quality Control Manager - Pharmaceuticals
Resourcesquare Solutions
Quality assurance manager job in Central Islip, NY
Job Brief:
Required Citizenship / Work Permit / Visa Status:
US Citizen / Green Card Holder /H1B
Must Haves:
The candidate must have a Bachelor's in Pharmaceuticals or in a relevant field of study.
The candidate must have at least 9 years of experience in Quality Control (QC) function of a pharmaceutical organization.
The candidate must have at least 2-3 years of supervisory/managerial experience.
Responsibilities:
1. Key Accountabilities
Accountability Cluster
Major Activities / Tasks
I. Plan the quality control routine operations and stability studies in order to ensure timely completion of stability studies and smooth functioning of release activity
· Monitor the commitment dates for release of RM, PM, FP & water analysis and process/cleaning validation section by conducting performance dialogues and handshake
· Review the plans prepared and monitor timely execution of activities in all the shifts to avoid delays
· Review the monthly planner and production plans to ensure timely availability of required resources and ensure no sample is overdue
II. Monitor the execution of all routine quality control operation and stability studies to ensure timely delivery and meet regulatory requirements and cGMP, GLP guidelines
· Monitor routine/stability operations closely and ensure that all necessary SOPs are followed by the team
· Provide technical guidance related to troubleshooting in chromatography, experimentation design etc. to minimize non-conformances
· Monitor timely implementation of new updates in specifications and QCPs to meet compliance
· Perform online review of reports generated to ensure zero data integrity issues in Lab
· Monitor sample charging and sample pull-out as per schedule
· Monitor reserved samples storage and destruction as per schedule and perform UD release
· Monitor the stability chamber daily for excursions and other related issues
III. Drive the investigation of the batch for non-conformance and ensure its closure within the timelines defined in SOPs to facilitate smooth operations
· Evaluate root cause analysis in case of OOS, OOT, incidences and rejection and propose CAPAs
· Investigate the stability chamber excursions and propose CAPAs
· Ensure that all non-conformances are routed through proper channel and are investigated as per SOP
· Communicate with respective QC/QA heads for compliance and ensure timely closure of CAPAs by tracking in SmartSolve
IV. Monitor completion of stability studies as per protocol/schedule to avoid delays in product launch
· Perform analysis for stability samples without any errors as per schedule
· Ensure timely completion of ANDA samples testing and submission of data by verifying it with ANDA schedule
· Plan the routine/stability activities by coordinating with ADL/R&D about dates of product dossier filing
· Resolve analytical and product related issues by escalating to ADL, R&D and transfer unit
V. Provide technical guidance to the team w.r.t batch release and stability studies and evaluate their performance to ensure team development and improved lab efficiency
· Identify the training needs of employees based on the updates in the pharmacopeial guidelines
· Monitor the training imparted on laboratory techniques, quality control procedures and principles of cGMP & GLP
· Monitor the productivity of all the teams in the section by reviewing %SLA and %NC rates
· Ensure the completion of training and qualification of analyst by taking feedback and timely reviewing his work
Skills Required:
The candidate must have at least 9 years of experience in Quality Control (QC) function of a pharmaceutical organization.
The candidate must have at least 2-3 years of supervisory/managerial experience.
$78k-115k yearly est. 60d+ ago
Facilities & Construction - Quality Control & Operations Manager
Sacred Heart University 4.3
Quality assurance manager job in Fairfield, CT
The Quality Control & Operations Manager (QCOM) is responsible for managing and performing the daily QC responsibilities of specific assigned projects to ensure the projects are constructed in accordance with the established University standards. The role includes direct oversight and review of the entire documentation and physical inspection phase of the workflow process and working with other in-house personnel (e.g., Project Managers, Capital Projects Director, etc.) and external personnel to produce and document quality projects. The incumbent reports directly to the Executive Director of Capital Projects.
In addition to the above, the position will require to be the facilities liaison between off-campus entities & University Construction & Facilities Department director(s).
Principal Duties & Responsibilities
The QCOM must be on the project site at all times during physical work activities.
The QCOM will be an individual within an on-site work organization who will be responsible for overall project QC management and have the authority to act in all QC matters. The QCOM will aid in the continued development, implementation, and administration of the university-specific QC Plan for projects in the construction phase.
Ensure all project personnel, including CMs/ GCs/ subcontractors, understand and comply with the University QC requirements.
Certify that all submittals are in compliance with contract requirements.
Develop the Preparatory QA/QC Meeting agendas, facilitate the Preparatory Meetings, and participate in the Initial, Follow-up, and Final Inspections.
Conducts preparatory, initial, and follow-up meetings to establish an understanding of the standards of Construction desired for each definable feature of work. Verifies and documents that all materials received for the project are in conformance with approved submittals and contract specifications. Verifies all onsite materials are handled and stored properly for use on the project
Review plans and specifications to ensure requirements are met for each scope of work within assigned Projects.
Complete necessary inspection reports and documentation.Records daily quality control observations on all construction activities in daily inspection logs and takes photos of the progress.
Inspect and evaluate the adequacy of work performed by contractors; Identify non-conformities, analyze root causes, and inform stakeholders of required corrective measures.
Coordinate University QC activities with GC/ CMs.
Maintain daily project reports/ logs for assigned Projects.
Manage and monitor required University owned material & systems testing and verify proper testing process of CM owned scope.
Conduct pre-final/final inspections; establish punch list; and ensure all deficiencies are corrected.
Conduct and/or attend QC meetings.
Verify that the assembling and submittals required by the Contractor(s) for project closeout documents include O&M manuals, as-builts, warranties, and other relevant project-specific information/ data per University standards.
Prepare documentation for each definable feature of work in their area of responsibility; Distribute written inspection/test results to appropriate project personnel/stakeholders.
Ability to organize tasks and work efficiently
Assist the Executive Director of Capital Projects with project management related tasks in the construction phase as assigned;
Schedule monitoring
Financial monitoring
Closeout phase administration
Development & administering of scope required for Existing Facility Assessments
Other duties as assigned.
Knowledge, Skills, Abilities & Other Attributes
Bachelor's Degree from an accredited college or university program in one of the following disciplines: Engineering, Architecture, Construction Management, Engineering Technology, Building Construction, or Building Science; related field or equivalent combination of education and experience may be substituted for this requirement.
Must have 5+ years of relevant construction experience as a quality control manager or have worked in the construction field for a CM/GC firm for medium ($10 million or more) construction projects.
Must have a good understanding of applicable construction laws for local, state, and federal regulatory requirements.
Ability to communicate with clients in written and oral formats, solve problems, and have attention to detail with proper paperwork.
Ability to prioritize and organize own work to meet agreed-upon deadlines.
Works with others to achieve team goals.
Thorough knowledge and understanding of construction means and methods.
Unusual Working Conditions
Able to navigate through active construction sites and adhere to all site safety requirements necessary to accomplish inspections as required for the role.
May require evening and weekend hours.
$90k-116k yearly est. 60d+ ago
Data Quality Manager
Save The Sound, Inc.
Quality assurance manager job in Larchmont, NY
Do you have an interest for data management and working with a variety of partners, from government agencies and officials to community organizations and volunteers? Save the Sound is seeking a Data Quality Manager for our dynamic team, working collaboratively to manage, aggregate, and disseminate important data on the health of Long Island Sound - Join us!
Who We Are
Save the Sound leads environmental action in your region. We fight climate change, save endangered lands, protect the Sound and its rivers, and work with nature to restore ecosystems. We do this in many ways, from legislative advocacy and legal action to engineering, environmental monitoring, and hands‐ on volunteer efforts. For more than 50 years we've been ensuring people can enjoy the healthy, clean, and thriving environment they deserve-today and for generations to come.
Our Water Quality Science Team advocates for the health of Long Island Sound through community organizing; data collection, analysis and visualization; legal and legislative advocacy; engaging and informative storytelling; and targeted pollution reduction campaigns. Our growing team brings a variety of backgrounds, characteristics, and skillsets together to produce tangible outcomes that improve the environs of Long Island Sound. We are highly collaborative, nimble, and innovative in our approach to achieving our shared mission of clean and life-filled waterways.
For more information on our mission and programs, visit *********************
The Position
As a member of the Water Quality Science Team, the Data Quality Manager is responsible for managing the servers and database for QuickDrops, a free community science data platform developed by Save the Sound and partners which was created for data management, visualization, sharing, uploads to the Environmental Protection Agency's Water Quality Exchange, and much more. Significant time will be spent managing the operations and updates of QuickDrops which is the web application powered by WISKI, created by Kisters, which is an all-in-one information management system. This position will also require the creation and updating of an organizational Data Quality Management Plan.
The Data Quality Manager reports to the Director of Healthy Waters and Lands and is based out of our Westchester office in Larchmont, NY. This position
requires in-office attendance 4 days per week.
Key Responsibilities:
Lead point of contact for QuickDrops users support including but not limited to organization setup, troubleshooting, application program interface assistance, response to comments, and creating new water quality parameter/method combinations
Conducts annual WISKI and structured query language database evaluation, update(s), and maintenance
Manage the upkeep of QuickDrop's server including software and hardware upgrades.
Assist QuickDrops developer in keeping the system current with any updates made to EPA's Water Quality Exchange
Assist QuickDrops developer in keeping our system compatible with their upgrades
Organize and participate in annual trainings rotating around the Long Island Sound watershed for current and prospective QuickDrops users
Complete updates and upgrades to Sound Health Explorer including keeping QuickDrops integration current
Maintain and update current standard operating procedures pertaining to sampling in the field. Develop new standard operating procedures as required
Assist in the development of an EPA-approved secondary data Quality Assurance Project Plan for QuickDrops
Develop an organizational EPA-approved Data Quality Management Plan in accordance with current Environmental Protection Agency standards and guidance
Coordinate annual and as needed updates to the DQMP as needed for all organization departments
Ensure organization is setup to comply with all conditions in the DQMP
Participate in event coordination and staffing
Presenting at various opportunities including Municipal meetings, conferences, and other speaking venues
Desired Qualifications & Characteristics
Knowledge of Apache, Postgres, SQL, server setup, software updates and maintenance is essential
Demonstrated extensive experience and interest in data management and organization
Experience with Digital Ocean hosting, maintenance and management preferred
Experience with website maintenance and management
Familiarity with environmental science datasets
Comfort working in fast paced environment and on multiple projects simultaneously.
Ability to work independently and demonstrate flexibility with a wide-ranging set of projects.
Bachelor's or advanced degree and/or equivalent work experience in data management and organization
Demonstrated experience and knowledge of working with numerous partners
Ability to travel statewide, to participate in evening meetings, to work early mornings, and to work occasional weekend days.
Terms & Compensation
This is a grant driven, at-will, full-time, salaried, exempt position, with a salary range of $65,000 - $80,000 annually, commensurate with skills and experience. Our comprehensive benefits package includes company sponsored health insurance, dental and vision insurance, 403(b) with company match after 1 year, life and long-term disability insurance, a generous time off package and opportunities for professional development.
This position is contingent upon the continued level and availability of funding for work organizationally. Save the Sound reserves the right to modify or terminate employment if funding is reduced or unavailable.
To Apply
Interested candidates should submit a resume, cover letter, and list of references to the posting on our jobs page. Applicants are encouraged to apply early, as applications will be reviewed as they are received. Applications will be accepted the position is filled.
We are a thoughtful and thorough organization. We will be in touch to acknowledge receipt of your application and to schedule selected applicants for an interview. Our hiring process can take from 7 to 10 weeks. You will be informed when the hiring process is complete. Please be patient.
Additional Details Common to All Positions
Save the Sound's Commitment to Equity and Diversity -
Save the Sound is an equal opportunity employer. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other legally protected status in accordance with applicable federal, state, and local laws.
Our organizational leadership and staff are working to deepen Save the Sound's diversity, equity, and inclusion. We seek to attract a more diverse applicant pool, and to add and retain more outstanding Black, Indigenous, and People of Color to all levels of our team. We work in diverse communities and landscapes and are actively working to increase our focus on driving environmental justice and equitable outcomes through our work.
Shared Organizational Job Responsibilities
Maintaining positive and productive working relationships with all Save the Sound staff members, including providing and receiving constructive feedback;
Participating in building productive relationships with Save the Sound's members, external partners, policy makers, and the general public; and
Completing all administrative work on time, such as timesheets, purchase orders, project reports, and planning documents.
$65k-80k yearly 47d ago
QA Specialist - Third Party Quality Assurance
Cipla Ltd.
Quality assurance manager job in Central Islip, NY
NOTICE: The posting for local applicants only - is not for those applying for a global assignment and/or for employees working outside of Cipla's U.S. Subsidiaries or Affiliates. Job Title: QA Specialist - Third Party Quality Assurance Reports to: Lead - Quality CMO & Vendor Quality Management, Due Diligence
Location: Central Islip, New York
Pay Range: $72,800-$93,600
Employment Type: Full Time - Salaried/Exempt
Work Hours/Shift: 8:30AM - 5:00PM
Job Purpose
Drive the strategic imperatives and operational performance of the quality assurance function at a external manufacturing site to ensure implementation of quality systems and successful delivery of business strategy while adhering to regulatory compliance at the site.
Key Accountabilities
Accountability Cluster
Major Activities / Tasks
* Establish integration of Cipla Quality System with respect to Quality Operations at External/ Contract Manufacturing Site (CMO).
* Develop and maintain a Quality Management System (QMS) at External Manufacturing site, ensuring compliance with 21 CFR Part 4 and part 820 regulations for combination products.
* Implement QMS improvement initiatives based on the review of CMO's existing system.
* Implementation of Cipla's corporate procedures at CMO as required to meet regulatory standards.
* Ensure equipment and software compliant with 21 CFR Part 11 at CMO.
* Manage QMS documentation review (Change control, Deviations. OOS and other investigation) received from CMO.
* Ensure the implementation of global Corrective and Preventive Actions (CAPAs) as decided to be implemented at the External Manufacturing Sites.
* Plan and monitor the quality assurance activities at site by conducting site visits meetings / interactions meetings with team members and cross functionl teams and reviewing status of shop floor activities to ensure all technical issues are resolved in time for smooth shop floor operations as well as in Quality control laboratories.
* Lead, support, and guide a quality team at CMO to ensure smooth operations across shop floor manufacturing, packaging, testing, validation, and qualification activities.
* Prepare, review, and approve protocols for transportation study..
* Visit at site and monitor the batch manufacturin as per shceduled plan based on business need.
* Review and approve master batch records and executed batch records & tetsing timely for release.
* Ensure the timely issuance and review of logbooks across all departments.
* Review of Batch release documents received from CMO.
* Monitor daily observation rounds and ensure prompt closure of all discrepancies whenever visiting site.
* Preperations and periodic review of Quality Technical Agreements with CMO.
* Resolve the queries / problem faced during investigations of the non-conformances by interacting with CMO investigation team and by trouble shooting the matters by visiting sites, in order to ensure that all the non-conformances are timely and correctly investigated and documented.
* Assist in the effective investigation of deviations, incidences, laboratory non-conformances, and effectiveness of CAPAs.
* Review documentation for each investigation, including CAPAs, and implement best practices for addressing non-conformances.
* Monitor the timely closure of change controls, deviations, OOS, OOT, and CAPAs.
* Hold weekly meetings with the CFT and CMO to track investigation progress and provide input to ensure adherence to target closeout timelines.
* Offer technical to CMO through periodic meetings, on-demand interactions in coordination with cross functional team including but not limited to R&D, RA, Supply Chain etc.
* Drive the effective usage of cGMP based policies, systems and procedures at the site by ensuring implementation of all required SOPs in order to ensure that individual activity is performed in compliance to GMP and regulatory requirements.
* Review and evaluate regulatory guidelines and updates, ensuring the implementation of corresponding procedures at the site.
* Participate in Quality audits at Vendors/ suppliers or service providers supplying materials or services to InvaGen.
* Plan, Prepare Schedule for Due Deligience and periodic audits at contract manufacturing sites.
* Monitor the adequacy of compliance for periodic inspections, safety audits, unit operations, and regulatory audits, driving improvements in the system.
* Ensure the implementation of enhanced processes and corrective actions based on audit findings.
* Coordinate and support corporate function for conducting visits/ audits at different manufacturers as per the request.
* Identify, assess, and simplify complexities in shop floor processes while providing technical guidance to the team.
* Ensure timely escalation of any non conformances, delay in the plan at site for smooth functioning of operations to meet production plan and achieve manufacturing OTIF within time and budget.
* Timely communicate with cross functional team including but not limited to Supply chain Management/ Project Management for non-confirmances reported by CMO.
* Arranging or participating in meetings for project planning and executions.
Major Challenges
* Delay in response from CMO, crossing SLAs, and overdue stability and non-routine activities due to high attrition at a TP site. Overcome by preparing for crisis management by generating ownership, multi-tasking skills among the employees and analysisng manpower requirement well in advance
* High number of deviations due to errors committed by analyst/ Operators at CMOs while performing manual work. Overcome by conducting awareness sessions, weekly discussion on errors and effective monitoring
* Impact on routine release and production plan due to fluctuation in material supply and major gap in forecast and actual execution and non-availability of approved PM standards. Overcome by timely escalation and followup to packaging development & purchase
* Delay in approval of changes from Regulatory Affairs causing changes pending for implementation. Overcome by regular follow-up to get it approved
Key Interactions
Internal
External
* Supply Chain Management For the routine commercials plans and delivery of products.
* Regulatory Affairs for the approval of the change control and the export requirement (Weekly or Need basis)
* CQA for the market complaint closing and recall activity, batch release issue, deviation investigation, CAPA approval and closing, market complaint investigation (Need basis)
* IPD for manufacturing process & new launches (Need Basis)
* Reporting Manager for technical and administrative issues etc. (Daily)
* Head - Quality International for technical issues, decisions, status, compliance etc. (Need Basis)
* Contract Manufacturing for audit and its compliance, technology transfers, QMS, investigations of non-compliances and its CAPA implementation verification (Regular basis)
* Consultants for Technical issues (Need Basis)
* Customers for approval of the major deviation, audit compliance and change control approval (Need Basis)
Dimensions
* Operating Budget : USD XX per year (includes manpower cost : USD XX per year; OPEX : USD XX per year)
* Direct Reports : 00
* Team Size : (Organogram is attached)
* Number of units managed : External Manufacturing Sites (minimum 15 for QMS monitoring)
* Number of dosage forms handled : Multiple
* Number of QA function managed : None
* Number of microbiology Labs managed (if applicable) : NA
* Number of audits : Around 25 batches per year
* Number of documentation review including change controls. Investigations: 10 per month.
* Number of Quality Technical Agreements: 15 per year
Key Decisions:
Decisions
Recommendations
* Participate in troubleshooting and investigations at External Manufacturing sites.
* Approval of change request, Deviation and other QMS documentation.
* Resolution of any technical/analytical issues
* Quality Audits of CMO and Packaging site
* Approve the CAPA received related to audit findings.
* Batch release and rejection to Lead Third Party Quality Operation
* Site Exits for CMO/ Vendor facilities to Lead Third Party Quality Operations
* Implenation of regulatory requiremnt and QMS with cordination of head quality and operation Head.
* Escalations of investigation or non-confirmances reported.
Skills & Knowledge
Educational qualifications:
* B. Pharm/ M. Pharm or A Bachelor's degree (BS or BA) in Chemistry or related technical/physical science from an accredited college/university is required. A master's degree in a field to study relevant to the position is preferred.
* Experience working in pharmaceutical QA is preferred.
* Proficiently speak and write English as a first or second language.
* Bi-lingual in the Spanish language (speaking, writing, interoperating and translation) is preferred.
* Proficiently communicate and understand (read and write) scientific / regulatory based 'work" in English.
* Have excellent organization, learning and teaching skills required to work in teams.
* Strong desire towards continuous improvement.
* Know how to use Microsoft Office programs and other scientific based software
Relevant experience/ Additional responsibilities:
* Minimum of ten (10) years of relevant experience in a Pharmaceutical FDA regulated industry in Quality Assurance and Compliance.
* Minimum of five (5) years' experience of quality management in a pharmaceutical company.
* Minimum of three (3) years relevant experience directing work in a group setting.
* Solid project management skills and experience is required.
* Must have working knowledge of cGMPs, CFR (210/211/ 820/4), ICH and applicable international.
* regulations/guidelines.
* Experience with Quality Systems such as electronic deviation and documentation management systems, SAP, and serialization as well as conducting Quality audits.
* Experience with external pharmaceutical manufacturing, packaging, testing and devices is desired.
* Experience with sterile products and devices will be added advantage.
* Should be willing and able to travel (maximum time) at external manufacturing sites as per the project plan and execution of batches.
About Cipla
Cipla is a leading global pharmaceutical company, dedicated to high-quality, branded, and generic medicines. We are trusted by healthcare professionals and patients across geographies. Over the last eight decades, we have strengthened our leadership in India's pharmaceutical industry and fortified our promise of strengthening our global focus by consolidating and deepening our presence in the key markets of India, South Africa, the U.S., and other economies of the emerging world. Driven by the purpose 'Caring for Life', Cipla's focus has always been on making affordable, world-class medicines with a reputation for uncompromising quality standards across the world. In the last 85 + years, Cipla has emerged as one of the most respected pharmaceutical names in India as well as across more than 100 countries. Cipla is a fast-growing pharmaceutical company with a continued focus on the expanse of our strong legacy. Over the last five years, Cipla has significantly expanded its portfolio and presence in the U.S. with both a generic and brand division.
InvaGen Pharmaceuticals, Inc.
InvaGen Pharmaceuticals is a Cipla subsidiary engaged in the development, manufacture, marketing, and distribution of generic prescription medicines with focus on a range of therapeutic areas, including cardiovascular, anti-infective, CNS, anti-inflammatory, anti-diabetic, and anti-depressants. The company was founded in 2003 and is based in Central Islip and Hauppauge, New York. In October 2020, InvaGen established its project site in Fall River, Massachusetts to support the launch of Cipla's respiratory business in the United States
Equal Opportunity Employer
Cipla is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, disability, protected veteran status, or any other legally protected group status. At Cipla, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require reasonable accommodation to make your application or interview experience a great one, please contact the recruiter.
Disclaimer on Pay Ranges
About the Salary/ Pay Range: The salary range mentioned above is an anticipated base salary range for this position. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based ongeographic location. In addition to base salary, this position may be eligible for benefits and participation in a bonus program based on performance and company results.
$72.8k-93.6k yearly 14d ago
Quality Assurance Coordinator (49455)
Global Elite Group 4.3
Quality assurance manager job in Garden City, NY
Quality Assurance Coordinator - Aviation Security Company
Company: Global Elite Group
Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence.
Our teams safeguard critical aviation infrastructure, support airlines and airport authorities, cargo facilities and strengthen national security through consistent, high-quality operational performance.
Joining Global Elite Group means being part of a mission-driven team where your expertise directly supports safe, compliant, and high-performing airport operations. In this role, you'll have the opportunity to grow your impact, collaborate with aviation professionals across the industry, and contribute to programs that protect critical infrastructure and keep airports running safely every day.
Global is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status.
Position Overview:
Global Elite Group is seeking an experienced Quality Assurance Coordinator to support and advance our aviation security quality assurance and regulatory compliance programs across airport and airline operations.
This is a salaried, exempt professional role focused on compliance oversight, audit analysis, data reporting, and continuous improvement within a highly regulated aviation security environment. The ideal candidate brings strong analytical skills, sound judgment, and hands-on experience with aviation security regulations, audits, and quality control programs.
Compensation & Benefits:
Salary- $65,000-$75,000
Medical, Dental, Vision, AFLAC,
Paid Time Off + Holiday Pay
401(k) with employer match
Employee engagement, development, and advancement pathways
A dynamic, regulated aviation security environment that strengthens analytical judgment, regulatory expertise, and professional growth in quality assurance and compliance
Ongoing collaboration with TSA, airport authorities, airline clients, and internal operational teams in support of audit readiness, compliance oversight, and risk mitigation
As a Quality Assurance Coordinator, you will support compliance with TSA regulations, airport authority requirements, and internal quality standards by identifying risks, analyzing audit results, and supporting corrective actions across airport operations.
Key Responsibilities:
Support the planning and execution of airport and airline quality assurance programs
Identify compliance gaps, procedural deficiencies, and operational risks
Conduct audits of training records, licensing, and compliance documentation
Assist in developing and maintaining Quality Control Programs and Local Instruction Manuals (LIMs)
Support internal, client, and regulatory audit readiness and corrective action tracking
Analyze inspection and audit data, identify trends, and report findings to leadership
Compile and distribute quality assurance metrics, dashboards, and reports
Serve as the Subject Matter Expert for the company's inspection and reporting platform (SafetyCulture)
Partner with airport and headquarters teams to support compliance workflows and deadlines
Participate in meetings and communications as a representative of the Compliance team
Assist with remote CCTV verification and documentation as required
Support on-site airport audits, spot checks, and compliance reviews, including occasional travel
Qualifications
Required Qualifications:
3+ years of experience in aviation, homeland security, regulatory compliance, quality assurance, or auditing
OR a relevant degree with applicable experience
Strong knowledge of aviation security programs and regulations (AOSSP, PCSSP, ACISP, TSA - 49 CFR Part 1500 series)
Excellent written and verbal communication skills
Strong analytical, organizational, and problem-solving abilities
Ability to manage multiple priorities in a regulated, deadline-driven environment
Proficiency with Microsoft Office and ability to learn compliance platforms and reporting tools
Ability to handle confidential and sensitive information professionally
Willingness to work occasional evenings or weekends as needed
Ability to travel to airport locations as required
Valid driver's license where driving is required for job duties
Authorized to work in the United States
Successful completion of post-offer background screening and credentialing in accordance with applicable laws
Why Join Us?
At Global Elite Group, our mission is to provide world-class aviation security through innovation and people committed to excellence. As a Quality Assurance Coordinator, you'll play a direct role in supporting that mission by helping ensure compliance, identifying risks, and strengthening the integrity of our airport security programs.
You'll work in a regulated, mission-driven environment alongside experienced professionals who value accountability, precision, and continuous improvement, while building expertise that contributes to safer, more secure airport operations.
$65k-75k yearly 6d ago
Quality Assurance Specialist
U.S. Dynamics Corporation 4.0
Quality assurance manager job in Amityville, NY
Job DescriptionDescription:
JOB TITLE: Quality Assurance Specialist
Job Summary: We are seeking a Quality Assurance Specialist to join our team. The Quality Assurance Specialist is responsible for supporting and maintaining the highest quality standards in all manufacturing processes and products. This role involves overseeing first article inspections, and quality management systems, while acting as the focal point for customer interactions related to quality. The ideal candidate will have experience in aerospace manufacturing, ISO 9001/AS9100 standards, and an eye for detail in product audits and documentation.
Key Responsibilities
:
· Review contracts from Quality Assurance perspective to ensure all quality requirements are met.
Manage, schedule and host customer source inspections when required by contract.
· Serve as the primary interface for First Article Inspections. Create and manage First Article Inspections and coordinate with internal/external teams to obtain first article approvals.
· Maintain and report the status of the government's inventory assets. Create and affix customer returned material tags to customer assets upon receipt.
Support quality aspects of the shipping process by creating and maintaining the organization's Certificate of Conformance documents, Shipping Authorization form and test data (when required by contract).
· Maintain a centralized system for managing and controlling access to First Article documents.
· Manage the Quality Management System (QMS) and ensure proper document control.
· Schedule and conduct internal audits to maintain compliance with ISO 9001 and AS9100 standards.
· Conduct scheduled and random production audits to maintain adherence to quality standards.
· Review and analyze customer performance ratings for accuracy and work with customers to adjust customer performance ratings when there is a discrepancy with the customer's delivery and/or quality data.
· Maintain an active supplier quality delivery and quality performance matrix and interface with the supplier if the supplier's quality performance falls below the QMS documented levels.
· Perform the organization's FSO (Facility Security Officer) requirements and ensure that the organization is meeting or exceeding the standards that are defined by FC-PO-001 Security Manual, FC-PO-002B Classified Material Receiving & FC-PR-003 Security Debriefing.
Required Qualifications
:
· Minimum of 5 years of experience in Quality Assurance, preferably within aerospace or related industries.
· Hands-on experience with ISO 9001 and AS9100 standards.
· Expertise in First Article Inspection (FAI) documentation and processes.
· Proficiency in using inspection equipment such as calipers, micrometers, optical comparators, Micro-Hite, and microscopes.
· Ability to read and interpret engineering drawings, with a strong understanding of Geometric Dimensioning & Tolerancing (GD&T).
· Strong attention to detail and the ability to work independently in a fast-paced environment.
· Excellent verbal and written communication skills.
· Proficiency in MS Office (Excel, Word, Outlook).
· Must be able to obtain a U.S. government security clearance (clean criminal record required).
Why Join U.S Dynamics Corporation?
At U.S Dynamics Corporation, you will be a part of a supportive and innovative environment that fosters growth and values your professional development. We offer competitive compensation, comprehensive benefits, and opportunities for advancement. Join us in shaping the future with your talent and expertise.
Requirements:
$69k-99k yearly est. 16d ago
Supplier Quality Manager
Cencora, Inc.
Quality assurance manager job in New Hyde Park, NY
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
The Supplier Quality Manager is responsible for ensuring suppliers meet World Courier quality standards and compliance requirements while driving continuous improvement in supplier performance. This role involves developing and maintaining supplier quality programs, conducting audits, and managing supplier relationships to ensure the delivery of high-quality materials and services. The Supplier Quality Manager collaborates across departments to align supplier performance with organizational goals and regulatory standards.
Primary Duties and Responsibilities:
Supplier Quality Program Development
* Develop and implement supplier quality management policies, procedures, and standards.
* Partner with global QA to establish and maintain supplier qualification and approval processes.
* Define key performance indicators (KPIs) to monitor supplier quality and performance.
Supplier Audits and Assessments
* Conduct regular supplier audits to ensure compliance with quality standards, regulatory requirements, and company specifications.
* Perform risk assessments for suppliers and identify opportunities for improvement.
* Prepare audit reports, corrective actions, and follow-up plans for supplier quality issues.
Supplier Relationship Management
* Build strong relationships with suppliers to foster collaboration and alignment.
* Communicate quality expectations clearly and provide feedback to suppliers on performance.
* Work closely with suppliers to implement corrective actions and resolve quality issues.
Quality Issue Resolution
* Investigate supplier-related quality issues and implement root cause analysis to prevent recurrence.
* Collaborate with internal teams to address and resolve supplier-related challenges.
* Ensure timely resolution of non-conformance reports (CAPA) and deviations.
Compliance and Regulatory Standards
* Ensure suppliers comply with industry standards, regulatory requirements, and certifications (e.g., TSA, GDP).
* Maintain supplier quality documentation in accordance with company and regulatory standards.
* Stay updated on changing regulations and ensure supplier compliance.
Continuous Improvement Initiatives
* Drive continuous improvement efforts across the supplier base to enhance quality, efficiency, and cost-effectiveness.
* Partner with internal supplier management teams to reduce lead time and improve operational efficiency.
* Implement best practices for supplier quality management.
Required Qualifications:
* Bachelor's degree in Engineering, Quality Management, Supply Chain Management, or a related field.
* Minimum of 5 years of experience in supplier quality management, quality assurance, or a similar role.
* Strong knowledge of quality management systems (e.g., ISO 9001, GDP).
* Experience with supplier audits, corrective actions, and root cause analysis.
* Proficiency in quality tools and methodologies (e.g., Six Sigma, Lean Manufacturing, FMEA, SPC).
* Knowledge of regulatory requirements such as FDA, EMA, or other relevant standards.
Skills and Competencies:
* Excellent analytical and problem-solving skills.
* Strong project management and organizational abilities.
* Effective communication and interpersonal skills to collaborate with suppliers and cross-functional teams.
* Ability to negotiate and influence supplier performance.
* Proficient in quality management software and tools.
Preferred Qualifications:
* Certifications such as ASQ Certified Quality Engineer (CQE), Six Sigma Green/Black Belt, or similar.
* Experience in pharmaceutical, medical device, or highly regulated industries.
* Familiarity with ERP systems and supply chain management software.
Work Environment:
* Office-based with occasional travel to supplier facilities (estimated travel time 40%).
* Must be able to travel overseas if required.
* Requires working in cross-functional teams and engaging with suppliers globally.
* Having a high sense of dedication and collaboration to support quality department's initiatives and moving quality excellence forward.
* Detailed, well-organized and able to multi-task and manage multiple projects at the same time, prioritizing required actions accordingly to meet required deadlines.
* Strong drive to remain focused, self-motivated and committed to completing or achieving tasks.
* Be open minded to industry/organizations change and learn/adopt new skills/knowledge/tools to drive success.
* Excellent skills in Microsoft Office (Excel, Word and PowerPoint).
* Able to work independently and lead a team when required.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit **************************************
Full time
Salary Range*
$57,900 - 85,360
* This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
.
Affiliated Companies:
Affiliated Companies: World Courier Inc
$57.9k-85.4k yearly Auto-Apply 9d ago
Supplier Quality Manager
MWI Animal Health
Quality assurance manager job in New Hyde Park, NY
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
The Supplier Quality Manager is responsible for ensuring suppliers meet World Courier quality standards and compliance requirements while driving continuous improvement in supplier performance. This role involves developing and maintaining supplier quality programs, conducting audits, and managing supplier relationships to ensure the delivery of high-quality materials and services. The Supplier Quality Manager collaborates across departments to align supplier performance with organizational goals and regulatory standards.
Primary Duties and Responsibilities:
Supplier Quality Program Development
Develop and implement supplier quality management policies, procedures, and standards.
Partner with global QA to establish and maintain supplier qualification and approval processes.
Define key performance indicators (KPIs) to monitor supplier quality and performance.
Supplier Audits and Assessments
Conduct regular supplier audits to ensure compliance with quality standards, regulatory requirements, and company specifications.
Perform risk assessments for suppliers and identify opportunities for improvement.
Prepare audit reports, corrective actions, and follow-up plans for supplier quality issues.
Supplier Relationship Management
Build strong relationships with suppliers to foster collaboration and alignment.
Communicate quality expectations clearly and provide feedback to suppliers on performance.
Work closely with suppliers to implement corrective actions and resolve quality issues.
Quality Issue Resolution
Investigate supplier-related quality issues and implement root cause analysis to prevent recurrence.
Collaborate with internal teams to address and resolve supplier-related challenges.
Ensure timely resolution of non-conformance reports (CAPA) and deviations.
Compliance and Regulatory Standards
Ensure suppliers comply with industry standards, regulatory requirements, and certifications (e.g., TSA, GDP).
Maintain supplier quality documentation in accordance with company and regulatory standards.
Stay updated on changing regulations and ensure supplier compliance.
Continuous Improvement Initiatives
Drive continuous improvement efforts across the supplier base to enhance quality, efficiency, and cost-effectiveness.
Partner with internal supplier management teams to reduce lead time and improve operational efficiency.
Implement best practices for supplier quality management.
Required Qualifications:
Bachelor's degree in Engineering, Quality Management, Supply Chain Management, or a related field.
Minimum of 5 years of experience in supplier quality management, quality assurance, or a similar role.
Strong knowledge of quality management systems (e.g., ISO 9001, GDP).
Experience with supplier audits, corrective actions, and root cause analysis.
Proficiency in quality tools and methodologies (e.g., Six Sigma, Lean Manufacturing, FMEA, SPC).
Knowledge of regulatory requirements such as FDA, EMA, or other relevant standards.
Skills and Competencies:
Excellent analytical and problem-solving skills.
Strong project management and organizational abilities.
Effective communication and interpersonal skills to collaborate with suppliers and cross-functional teams.
Ability to negotiate and influence supplier performance.
Proficient in quality management software and tools.
Preferred Qualifications:
Certifications such as ASQ Certified Quality Engineer (CQE), Six Sigma Green/Black Belt, or similar.
Experience in pharmaceutical, medical device, or highly regulated industries.
Familiarity with ERP systems and supply chain management software.
Work Environment:
Office-based with occasional travel to supplier facilities (estimated travel time 40%).
Must be able to travel overseas if required.
Requires working in cross-functional teams and engaging with suppliers globally.
Having a high sense of dedication and collaboration to support quality department's initiatives and moving quality excellence forward.
Detailed, well-organized and able to multi-task and manage multiple projects at the same time, prioritizing required actions accordingly to meet required deadlines.
Strong drive to remain focused, self-motivated and committed to completing or achieving tasks.
Be open minded to industry/organizations change and learn/adopt new skills/knowledge/tools to drive success.
Excellent skills in Microsoft Office (Excel, Word and PowerPoint).
Able to work independently and lead a team when required.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit **************************************
Full time Salary Range*$57,900 - 85,360
*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
.
Affiliated Companies:Affiliated Companies: World Courier Inc
$57.9k-85.4k yearly Auto-Apply 37d ago
Customer Service and Quality Assurance Coordinator - Japanese
Cinter Career
Quality assurance manager job in Islandia, NY
▶︎ Job Details: • Job Title: Customer Service and Quality Assurance Coordinator • Working Location: Long Island City, NY 11101 • Working Style: On-site • Employment Type: Full-time, Non-exempt • Salary: DOE (approximately $20 - 25 per hr) • Language: English (Business level), Japanese (Business level)
▶︎ Position Overview:
We are seeking a proactive and detail-oriented professional to take ownership of key responsibilities directly reporting to senior management. This role will be pivotal in enhancing our customer satisfaction, addressing claims, and maintaining effective communication with clients and partners.
▶︎ What will you do:
• Client and Supplier Communication: Serve as the main liaison between the company and clients, suppliers, or business partners during the inspection and quality control process.
• Claims Management and Issue Resolution: Act as the primary point of contact for claims received from overseas customers.
• Negotiation and Relationship Building: Act as the primary point of contact for claims received from overseas customers.
• Negotiation and Relationship Building: Collaborating with the estimator, negotiate effectively with partners and suppliers to address and resolve concerns while maintaining positive working.
• Quality Assurance Support: Collaborate with the operations team to inspect and review incoming goods, ensuring compliance with quality standards.
• Customer Service and Feedback Management: Follow up with customers' post-delivery to ensure satisfaction and address any concerns or returns.
▶︎ Required Qualifications & Skills:
• 2 years of customer service experience preferred.
• Exceptional communication and interpersonal skills with an ethical mindset.
• Detail-oriented with excellent problem-solving abilities.
• Ability to work collaboratively with internal teams and external partners.
• Experience in a flexible work environment is a plus.
• English and Japanese language skills at a business level.
• Strong organization and self-motivation skills.
• Ability to communicate effectively and work in a team.
• Understanding of collaboration in a fast-paced environment.
• Proficiency in using computers and technology for inventory and communication purposes.
▶︎ Preferred Qualifications:
• Understanding of supply chain logistics, including common obstacles and practical solutions (not required but a plus).
▶︎ Work Environment:
• Full-time, on-site position: Work performed in an office environment, requiring the ability to operate standard office equipment and keyboards, with verbal communication.
How much does a quality assurance manager earn in Norwalk, CT?
The average quality assurance manager in Norwalk, CT earns between $74,000 and $156,000 annually. This compares to the national average quality assurance manager range of $70,000 to $140,000.
Average quality assurance manager salary in Norwalk, CT
$108,000
What are the biggest employers of Quality Assurance Managers in Norwalk, CT?
The biggest employers of Quality Assurance Managers in Norwalk, CT are: