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Quality assurance manager jobs in Rochester, NY - 95 jobs

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  • Director of Quality

    Tekpro

    Quality assurance manager job in Rochester, NY

    TekPro Engineering is looking to hire a Director of Quality for a leading precision manufacturing organization in the Rochester, NY area that produces high-precision machined components for quality-critical industries including aerospace, medical, and advanced manufacturing. The company operates out of a modern, climate-controlled, state-of-the-art facility and places a strong emphasis on disciplined processes, regulatory compliance, and continuous improvement. This is a direct-hire leadership opportunity offering executive visibility, long-term stability, and the ability to shape quality strategy at the organizational level. Director of Quality Role The Director of Quality is a senior leadership position responsible for owning and driving the Quality Management System (QMS) while serving as a key partner to engineering, operations, and executive leadership. This role reports directly to the VP of Engineering and Quality and plays a critical role in maintaining compliance, managing customer relationships, and driving continuous improvement initiatives. This position is ideal for a hands-on quality leader who can balance strategic oversight with day-to-day execution in a precision manufacturing environment. Key Responsibilities Lead, manage, and continuously improve the Quality Management System (AS9100, ISO 9001) Serve as the primary owner of customer complaints, corrective actions, and quality escalations Lead and support internal audits, external audits, and customer audits Drive continuous improvement initiatives focused on quality, risk reduction, and process capability Partner closely with Engineering and Operations to ensure quality is embedded in all processes Manage and develop the quality organization, including Quality Engineers and the Quality Manager Ensure compliance with customer requirements, regulatory standards, and internal quality objectives Analyze quality metrics and trends to support data-driven decision-making Qualifications Bachelor's degree required (Engineering or related technical discipline preferred) Extensive experience in precision manufacturing or machined components, ideally within aerospace Strong working knowledge of AS9100 and ISO 9001 Quality Management Systems Proven experience leading audits and managing corrective action processes Demonstrated ability to lead and develop quality teams Strong communication skills with the ability to interact effectively with customers and executive leadership Hands-on, detail-oriented leadership style with a continuous improvement mindset This opportunity is well-suited for a quality leader who wants to move beyond maintenance of systems and actively drive quality as a competitive advantage.
    $104k-142k yearly est. 5d ago
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  • Quality Manager

    The Kraft Heinz Company 4.3company rating

    Quality assurance manager job in Avon, NY

    Job Purpose The Quality Manager is responsible for the implementation and execution of the Kraft Heinz Quality Chain Management System at the plant level, including distribution and local storage sites. It controls all products and processes in the plant, through strict adherence to policies, specifications, and standards. It utilizes methods, tools, and procedures to deliver zero defects from incoming raw materials to outgoing finished goods in a food safe environment. The position ensures that facility personnel are properly resourced and trained to execute their quality responsibilities efficiently and effectively. It leads Continuous Improvement of conformance quality and best in class cost of quality by utilizing L6S tools. The position has significant managerial responsibilities, including hiring and developing talent as well as budget management. Essential Functions & Responsibilities Implement and assure compliance to all Food Safety, Regulatory, and Quality policies Lead implementation of Kraft Heinz Quality Risk Management Program (QRMP) and associated policies at plant site Ensure USDA and FDA regulations and respective plant programs are in compliance. Maintain robust food safety program (e.g. QRMP, HACCP, sanitation, pest control, GMP, traceability) Ensure implementation of and compliance to Sanitation policies, programs, and procedures Ensure compliance /audit readiness - review all quality systems and policies annually Act as primary interface with regulatory agency representatives at the facility Develop plant Quality KPIs and scorecard Review quality management system metrics with the plant leadership team and BU Quality on a monthly basis Ensure appropriate documentation in place to support compliance to policies and procedures Manage plant quality labs to ensure all methods, equipment and measurements meet gauge reliability and repeatability (R&R) standards in both the laboratory and all plant processes Ensure standard work through development of work documentation and training to standards Audit results - no majors, no repeat majors FSSC certification Expected Experience & Required Skills Ability to collaborate and communicate effectively with factory peer teams and hourly associates CQE experience Food Safety and USDA Regulatory requirements Fundamental statistics (DMAIC Process/DFSS/Lean/metrology/MSA/sampling procedures) HACCP certified preferred Sanitation knowledge Development of quality knowledge for all plant employees; coaching, guidance, role model quality standards Work Environment & Schedule This position is considered a Manufacturing plant environment with heavy machinery and equipment Additionally, this is a Day Shift role, but this role requires shifts, weekends, and all required overtime as needed. Physical Requirements Physical demands include but not limited to Frequent - activity or conditions sustained 1/3 to 2/3 of working hours; Upright stance, keyboard or text input; Sedentary - occasionally exerting 0 - 10 lbs. of force, limited movement from workstation for brief periods of time. Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values. New Hire Base Salary Range: $102,100.00 - $127,600.00 Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families. You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs Financial - 401k, Life, Accidental Death & Dismemberment, Disability Location(s) Avon Plant Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact *********************** for assistance.
    $102.1k-127.6k yearly Auto-Apply 58d ago
  • Quality Assurance Manager

    Maximus 4.3company rating

    Quality assurance manager job in Rochester, NY

    Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri. *This job is contingent upon contract award.* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and regular update of policies and procedures. - Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers. - Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements. - Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures. - Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution. - Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00
    $77k-109k yearly est. Easy Apply 6d ago
  • Quality Manager

    Syntec Optics 3.3company rating

    Quality assurance manager job in Rochester, NY

    The Quality Manager is responsible for developing and maintaining a system to assure that all products manufactured by the organization meet customer specifications and achieve quality and reliability levels. Directs activities and provides guidance to quality department personnel. Essential Duties and Responsibilities: • Directs day to day activities of the Quality department, provides employee support, direction, and development. Make employment decisions regarding the Quality department. • Responsible for training and enhancing the knowledge of quality inspectors. • Perform quality engineering decisions during the pre-production process to develop and implement control plans and inspection documentation to ensure conformity of final product. • Responsible for monitoring Quality department's output for 1st piece, in-process, receiving, final, and first article inspections. • Performs the quality authorization function for all Quality Management System documentation. • Meets with vendors, customers, quality representatives and company personnel to discuss and resolve quality problems and corrective actions. • Responsible for effective NCMR and MRB process. • Team leader of all Material Review Board functions. • Compiles corrective action summary reports for the Management Review Meetings. • Monitors, maintains, or develops, performance reporting systems relative to the effectiveness of inspection operations and initiates necessary action based upon results. • Interacts with company personnel to support scheduling and implementation of continuous improvement objectives in the manufacturing process. • Recommends and implements corrective action procedures to assure improvement of lean methods and elimination of wasteful practices in QA/other departments within the organization. • Responsible for all necessary quality related documents as required by customers and internal staff. • Assist with the Implementation and maintenance of the Quality Management System for ISO compliance including, ISO education, procedure writing, auditing. Additional Responsibilities: • Responsible for quality assurance personnel scheduling and inspection coverage for the facility. • Performs product/process analysis for cost reduction, quality improvement, and improved efficiency. • Responsible for all inspection tooling in the facility. • Responsible for all the calibration activities in the facility. • When requested, may work on special projects and various related assignments. • Performs other related duties and assignments as required. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and/or hear. The employee is frequently required to use hands to finger, handle or feel. The employee is occasionally required to reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch and/or crawl. The employee must also occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision and color vision. Ability to solve practical problems and deal with a variety of concrete and abstract variables in situations where only limited standardization exists. The noise level in the work environment may range from low, moderate to loud. Education, Skills and Experience: • Bachelor's degree or equivalent in education and experience. • Minimum 10 years experience in quality control, with management experience • Assist with company print reviews and drawing interpretation, including extensive knowledge of GD&T. • Familiar with the operation and programming of a CMM. • Familiar with CNC technology and the use of CAD/CAM software (IE; Mastercam, Solidworks, ETC…) • Experience with supply chain management and supplier approval procedures • Experience with functional gauging. • Problem solving and corrective/preventative action expertise. • Oral and written communication skills. • Ability to remain organized • Must be proficient with Microsoft Office and Outlook. • Familiar with all aspects of ISO and ISO certification.
    $82k-108k yearly est. Auto-Apply 56d ago
  • Quality Assurance

    Collabera 4.5company rating

    Quality assurance manager job in Rochester, NY

    Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Responsible for providing the planning, integration, casing, scripting, and execution of all Regression Testing required of a single software change or project. Reviews business requirements and designs specifications for low to moderately complex changes/systems for completeness and testability. Develops and maintains test plans, test environments, test cases, test scripts and/or workflow usage. Conducts testing using Robot Framework and Python 2.7 Executes test scripts/cases and communicates the results of testing. Prepares and maintains test case documentation which may include alignment to client configurations. Documents all problems and works to resolve them. Reports progress on problem resolution to management. Implements pre-determined improvements to current procedures and reports on success of changes. Performs work flow analysis and recommends quality improvements. Escalates software process issues to appropriate levels of management. Works independently within defined parameters, taking ownership of problems within own area of knowledge. Qualifications 2 years -- Quality Testing 2 years -- Python Optional Skill Set: Robot Framework Additional Information To know more about this position, please contact: Nishita Honest ************ *******************************
    $74k-96k yearly est. Easy Apply 60d+ ago
  • Quality Manager

    American Packaging Corporation 4.5company rating

    Quality assurance manager job in Churchville, NY

    Requirements QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree in Industrial/Mechanical Engineering, Quality or Management from four-year college or university or equivalent education/training. 5 Years related experience in quality control in a manufacturing environment. 5 years demonstrated management or supervision experience in the quality area. ISO 9001 and SQF experience. Working knowledge of quality management tools (SPC, PFMEA, RCA) FOOD SAFETY TRAINING REQUIREMENTS Food Safety Training, consisting of the GMP/PPE/Food Safety Policy, HACCP Plan and SQF System is provided to all personnel at the time of hiring. Refresher training is completed annually, based on the anniversary month of the employee's date of hire. Completion of this training is a condition of employment. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. MATHEMATICAL SKILLS Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. Ability to use Minitab or JMP is preferred. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS ASQ certification is a plus. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to walk. WORK ENVIRONMENT The noise level in the work environment is usually moderate. American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran. If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at: ***************************************. Salary Description $100K - $130K/year
    $100k-130k yearly Easy Apply 6d ago
  • QA Automation

    Wellington Steele and Associates

    Quality assurance manager job in Rochester, NY

    QA Automation Engineer Salary range (depending on experience): $70k-$140k Job Responsibilities: Responsible for developing and executing comprehensive tests strategies primarily for database testing. Responsible to design, develop and maintain new and existing manual and automation test cases, continued evaluation of test cases for inclusion in test regression, tests coverage and automation of newly implemented functionality, and development of tools to enable QA efficiencies. Develop and establish quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product life-cycles. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT systems and projects across the organization. Liaise with vendors and suppliers in assessing applications and/or systems under consideration for purchase. Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. Conduct internal audits to measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation. Create and execute test plans and scripts that will determine optimal application performance according to specifications. Planning, deploying and managing the testing effort of QA team. Verify and revise quality assurance standards as needed. Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues. Collaborate with software/systems personnel in application testing, such as system, unit, regression, load, and acceptance testing methods. Make recommendations for improvement of applications to programmers and software developers or engineers. Develop and maintain automated tests in Selenium, using Python, and Robot Framework Use GIT for version control Automation skills: Python Selenium Cucumber Robot framework UI/API/Database testing Nice to have: Any formal Dev experience Real database development/experience beyond simple queries Any cloud experience, AWS (obviously) would be a plus Required Qualifications: Bachelor's Degree (four-year college or technical school) Required, Field of Study: Computer Science or related field 3 plus years of experience in Scripting and Database testing. Good understanding of Data Warehouse concepts -- Experienced in Data Analysis and Data Profiling is a must. Very strong SQL knowledge is a must -- Experience and Expert level ability to write complex SQL queries for data transformation, validation and completeness. Experience with statistical reporting and analysis. Python scripting skill is desired. Experience with development processes like TTD (Test Driven Development) and BDD (Behavior-Driven Development) is desired. Experience with CI/CD pipelines and tools is desired. Desired Qualifications: Good understanding of web technologies (HTTP, web services, fluency with HTML, CSS/JS) is desired.
    $36k-72k yearly est. Auto-Apply 60d+ ago
  • QA Automation

    Job Listingswellington Steele and Associates

    Quality assurance manager job in Rochester, NY

    QA Automation Engineer Salary range (depending on experience): $70k-$140k Job Responsibilities: Responsible for developing and executing comprehensive tests strategies primarily for database testing. Responsible to design, develop and maintain new and existing manual and automation test cases, continued evaluation of test cases for inclusion in test regression, tests coverage and automation of newly implemented functionality, and development of tools to enable QA efficiencies. Develop and establish quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product life-cycles. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT systems and projects across the organization. Liaise with vendors and suppliers in assessing applications and/or systems under consideration for purchase. Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. Conduct internal audits to measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation. Create and execute test plans and scripts that will determine optimal application performance according to specifications. Planning, deploying and managing the testing effort of QA team. Verify and revise quality assurance standards as needed. Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues. Collaborate with software/systems personnel in application testing, such as system, unit, regression, load, and acceptance testing methods. Make recommendations for improvement of applications to programmers and software developers or engineers. Develop and maintain automated tests in Selenium, using Python, and Robot Framework Use GIT for version control Automation skills: Python Selenium Cucumber Robot framework UI/API/Database testing Nice to have: Any formal Dev experience Real database development/experience beyond simple queries Any cloud experience, AWS (obviously) would be a plus Required Qualifications: Bachelor's Degree (four-year college or technical school) Required, Field of Study: Computer Science or related field 3 plus years of experience in Scripting and Database testing. Good understanding of Data Warehouse concepts -- Experienced in Data Analysis and Data Profiling is a must. Very strong SQL knowledge is a must -- Experience and Expert level ability to write complex SQL queries for data transformation, validation and completeness. Experience with statistical reporting and analysis. Python scripting skill is desired. Experience with development processes like TTD (Test Driven Development) and BDD (Behavior-Driven Development) is desired. Experience with CI/CD pipelines and tools is desired. Desired Qualifications: Good understanding of web technologies (HTTP, web services, fluency with HTML, CSS/JS) is desired.
    $36k-72k yearly est. Auto-Apply 60d+ ago
  • Quality Control Manager

    Opticool Technologies

    Quality assurance manager job in Webster, NY

    The Quality Manager position encompasses the primary aspects of the Quality Management System (QMS) . The primary objectives served by the Quality Manager are: ·Work with the Operations Manager to manage the implementation, maintenance and compliance of OptiCool's ISO Quality Initiatives where required. Perform incoming product quality planning and when necessary, assist with inspections of product from outsourced suppliers and internal production Mentoring of production and engineering personnel in proper inspection techniques Assist in process development of new products Supervision and daily operation of OptiCool Solutions Quality System Continuous improvement to first piece and periodic run inspection accuracy ESSENTIAL DUTIES & RESPONSIBILITIES · Work in conjunction with OptiCool management to manage the implementation, maintenance and compliance of OptiCool ISO 9001, CSA product certifications or other quality/regulatory initiatives where required. · Work multiple areas across the site to maintain ISO status · Must be able to conduct a management review based on ISO requirements · Accountable for the Quality input/output process diagrams and content as defined in the QMS. · Create Quality Plans as required by our customers (internal and external). This may include: First Article Inspection Reports PFMEA - process failure mode effect analysis Cpk studies as required SPC - Statistical Process Control techniques where necessary ICAR and CAR RCA Report · Support production with the responsibility to ensure proper inspection techniques are employed with the additional overall responsibility to Inspect/Detect/Report all Product non-conformances to Management. · Oversee periodic\monthly calibration and certification of inspection tools & devices that included a full working knowledge of all inspection devices & software · ISO Lead Auditor - Oversee and conduct audits to ensure an organization complies with regulations and standards. Responsible for the quality of the audit and play a key role in helping the organization improve its performance. · Train and certify employees on ISO auditing, as required · Interact with customers (when required) by inspecting products. · Follow-up customer nonconformance reports. · Maintain the organizations inspection labs. · Maintain Supplier metrics and form relationships with suppliers' quality management · Perform supplier visits or audits as necessary to ensure suppliers meet or exceed quality requirements. · Knowledge of tool calibrations · Focus on OptiCools' commitment to meet the quality policy, the quality objectives and promote customer satisfaction · Efficiently control and supervise the day to day functions of quality department · Other duties as deemed necessary and assigned by the OptiCool Operations Manager · Abide by company rules and regulations. Maintain clean and safe work environment. · Build reports on the Six Sigma areas of focus (CoPQ, CoQ) Requirements REQUIRED QUALIFICATIONS (Education, Experience, Knowledge, & Skills) · Minimum high school diploma or equivalent · ASQ Quality Engineering and/or Management Certification desired but not required · ISO internal auditor certification desired · Six Sigma Certification Preferred · Minimum 5 years working in a manufacturing environment in Quality related position. · Minimum 3 years' experience in ISO9001 compliant company; experience with regulated product business but not required. · Must comprehend the ISO Quality Management System and product CSA certification process · Must be able to read blue prints · Must be able to accurately interpret G D & T symbols · Must have a working knowledge of statistical process control (SPC) · Must be able to use all types of measuring devices and if necessary, software needed to operate those devices Preferred Attributes: Lean Six Sigma Green or Black Belt Copy Exact certification Salary Description 115,000 to 125,000
    $75k-112k yearly est. 60d+ ago
  • Quality Management Specialist I

    Depaul 4.3company rating

    Quality assurance manager job in Rochester, NY

    The Quality Management Specialist works with the Quality Management Department to provide the highest achievable quality of services to the individuals we serve. The Quality Management Department defines best practices, identifies strengths in service delivery and provides structure through which problem identification and resolution can occur. Quality Management Specialists at DePaul will assist in the establishment of outcomes, indicators and monitoring for Quality Assurance purposes. The QM Specialist will assist in the analysis of data gathered to implement change as needed for improvement of services. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits and competitive wages Pay range for this position is $23.20-$24.70/hour based on experience Responsibilities Implementation of the Quality Management Plan within the corporation. Incident Management - review incident reports and provide feedback and recommendations(site-specific). Responsible for incident investigations and determining trends for reporting and follow-up consultation and training. Responsible for Utilization Record Review functions to include Individual record audits, admission reviews, continued stay reviews and discharge reviews. Participate in gathering and preparation of necessary statistics for Quality Management / Improvement reports. Participate and support the implementation of Risk Management activities throughout the corporation. Review and follow-up to consumer, family members and other providers' concerns / complaints. Involved in facilitation of client feedback for quality improvement purposes. Responsible for the Resident Satisfaction Surveys. Responsible for the Family Satisfaction Survey and other surveys as deemed necessary. Involved in agency-wide Quality Improvement functions as determined appropriate. Involved in performance-based outcomes activities as determined appropriate. Provide support to the Quality Management Vice-President, Quality Management Director and Quality Management Specialist II as requested. Participate in DePaul's overall Quality Management planning. Performs all other duties as assigned. Qualifications Registered Nurse or Licensed Practical Nurse with 3 years of experience in long-term care; OR Bachelor's degree with 3 years of experience in long-term care. Adult care experience preferred. Valid NYS driver's license - travel required. Must meet DePaul's Clean Driving Record Policy Benefits This position is eligible for 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program, and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.
    $23.2-24.7 hourly Auto-Apply 60d+ ago
  • Quality Assurance Specialist

    KCO Resource Management

    Quality assurance manager job in Rochester, NY

    Job Description Quality Assurance Specialist We have an exciting opportunity to become a Quality Assurance Specialist at a well-established beverage company. As the Quality Assurance Specialist, you'll be supporting our production operations and helping to drive the company's success across the nation. In this leading role, you'll work to ensure our products meet all food safety standards, product quality and work directly in the design of CAPEX projects. This is an excellent opportunity to join a strong team and fast growing company. Location: Greater Rochester, NY region Job Responsibilities: Lead supplier management, including regular audits of our suppliers, haulers and manufacturing partners Daily supporting processes to ensure that the production department functions optimally- second line troubleshooting Provides quality control results timely, analyses results and proposes improvements Oversees raw material specification database up to date, contact suppliers. Audit suppliers when relevant Monthly reporting, handling complaints and analysis of information Facilitates, performs and reports audits with customers, suppliers, manufacturing partner and bottlers, follow up on actions Writes the Customer complaint Investigation report based on investigation. Required Skills/Qualifications: . Do-It-Yourself mindset to improvement projects Understanding of Hypothesis, analysis, conclusion, decision and implementation Capital project experience strongly preferred 2+ years of Dairy experience
    $55k-86k yearly est. 7d ago
  • Quality Assurance Coordinator

    Ur Medicine Thompson Health 3.1company rating

    Quality assurance manager job in Canandaigua, NY

    Schedule: Full time, days, M-F The Quality Assurance Coordinator plays a vital role in ensuring patient care meets the highest standards of quality and compliance. The coordinator will collaborate with associates, leadership, executives, medical staff and the Quality and Safety Committee to achieved desired outcomes of the system quality improvement program. REQUIRED JOB SPECIFIC COMPETENCIES Proficient with Quality processes and tools Ability to educate and mentor staff regarding quality processes, tools, regulations Data Analysis- ability to analyze data and trends to drive improvement Ability to collaborate with cross-functional teams to drive and sustain excellent metrics that reflect exceptional quality and service Ability to use various software systems and programs from EHR, Microsoft products, regulatory sites, incident reporting Demonstrates understanding and ensures compliance with regulatory standards - DOH, TJC, CMS, FDA Ability to review events, categorize harm and initiate QA follow up as appropriate Assists with investigation and follow up of complaints and grievances as needed QUALIFICATIONS Bachelor's degree in nursing, allied health, health management or related field Preferred certification in healthcare quality/safety - CPHQ, CPPS etc. Preferred Team STEPPS certified or Team STEPPS certified trainer EDUCATION Bachelor's degree in nursing, allied health, health management or related field Master's Degree in Science or a field providing knowledge and background for required duties preferred EXPERIENCE Minimum 3-5 years of experience in healthcare and quality improvement required High level of proficiency with Microsoft products like excel, outlook, Power Point, Teams Preferred previous medical chart reviews and interpretation of care standards Preferred project management experience Position Pay Range: $79,000-100,000/year Starting Pay Range: based on experience Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.
    $79k-100k yearly 60d+ ago
  • Supplier Quality & Certification Manager

    Once Again Nut Butter 3.9company rating

    Quality assurance manager job in Nunda, NY

    The Supplier Quality & Certification Manager is responsible for developing, implementing, and maintaining supplier quality programs to ensure all incoming ingredients, raw materials, and packaging meet company standards and regulatory requirements. This role oversees supplier qualification, ongoing performance monitoring, and compliance. The role manages the certifications for Once Again sites and co-manufacturing facilities including Organic, Non-GMO, Gluten-Free, Kosher, and RSPO with support from site Quality Assurance Managers. The Supplier Quality Manager & Certification Manager collaborates cross-functionally with Procurement, R&D, Operations, and Regulatory teams to uphold product integrity, mitigate risks, and drive continuous improvement across the supplier network. ESSENTIAL/MAJOR DUTIES AND RESPONSIBILITIES: · Adherence to and emulation of Company Core Values: Integrity, Collaboration, Passion, Impact, and Commitment . Function as a high performing team member with the values that support trust, interdependency and teamwork consistent with our Mission, Vision and Core Values. · Promotes organization in industry, manufacturing, or trade associations. Quality Assurance Principal Duties and Responsibilities: Supplier Compliance & Certification Management · This position is directly responsible for food safety and quality. · Lead the qualification, verification, and approval of new suppliers, ensuring alignment with company quality expectations and certification requirements. Maintain and monitor supplier compliance with USDA Organic, Non-GMO Project, Gluten-Free Certification Organization (GFCO), Kosher, and RSPO (Roundtable on Sustainable Palm Oil) standards. Review and validate supplier documentation, including certificates, affidavits, spec sheets, and audit reports. Ensure timely renewal and accuracy of all supplier-related certificates and claims. Once Again Compliance & Certification Management Lead the qualification, verification, and approval of new products and ingredients falling under Once Again certification requirements. Maintain and monitor Once Again facilities with USDA Organic, Non-GMO Project, Gluten-Free Certification Organization (GFCO), Kosher, and RSPO (Roundtable on Sustainable Palm Oil) standards, keeping facilities compliant to standards. Manage certification compliance audits at Once Again facilities as required with support from site Quality Assurance Managers. Supplier Audits & Performance Monitoring Plan, schedule, and conduct remote and on-site supplier audits to assess food safety, quality systems, traceability, and risk management. Evaluate supplier performance using KPIs such as COAs, defect rates, non-conformances, and scorecards. Drive corrective and preventive action (CAPA) processes and follow up to ensure effective resolution. Risk Management & Food Safety Assess raw material and ingredient risks, focusing on allergens, contamination, fraud, and claim-sensitive categories. Support compliance with GFSI schemes, specifically SQF for Once Again facilities, FDA FSMA, HACCP, and other regulatory requirements. Manage supplier-related deviations, root cause analyses, recalls, and withdrawals when necessary. Cross-Functional Collaboration Work closely with Procurement to ensure strategic sourcing and supplier performance alignment. Partner with R&D on ingredient changes, material validations, and new product development. Collaborate with Operations and QA teams to resolve material-related manufacturing issues. Work with site Quality Managers and Food Safety Teams evaluating ingredient hazards and updating Food Safety Plans. Documentation & Record-Keeping Maintain up-to-date supplier files, certifications, audit reports, and quality agreements. Support internal and external audits by providing supplier documentation and traceability information. Oversee supplier quality databases and digital systems for tracking compliance and performance. Continuous Improvement Lead initiatives to enhance supplier quality programs, reduce risks, and strengthen supply chain transparency. Identify opportunities to optimize processes that support sustainability, certifications, and responsible sourcing. Provide training to internal teams on supplier compliance and claims-based ingredient management. · Keeps management team abreast of significant issues or developments identified during quality assurance activities and actions being taken to improve the situation. · Maintains a working knowledge of government and industry quality assurance codes and standards. · Plays an active role on quality management teams within the organization. Computer Skills · To perform this job successfully, an individual should have knowledge of Microsoft Office software (Word, Excel, PowerPoint, Outlook), QMS (Quality Management Systems) software, Supplier Management software, ERP software experience, Video conferencing software. Other Skills and Abilities Ability to travel domestically and internationally. ESOP Members Responsibilities: Attend meetings and contribute to company agendas; we insist upon quality and customer service to ensure our company's future. Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization. Additional duties/responsibilities if deemed necessary will be assigned by your direct supervisor or a member of management staff. SKILLS/COMPETENCIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong understanding of food safety regulations (FSMA, HACCP, GFSI). Experience conducting supplier audits and managing CAPA processes. Knowledge of ingredient specifications, COAs, and traceability systems. Proficiency with QA/QC software, ERP systems, and digital audit tools. Excellent communication, negotiation, and cross-functional collaboration skills. Strong analytical and problem-solving abilities. Highly organized with strong attention to detail. Ability to manage multiple projects and meet deadlines. EDUCATION REQUIREMENTS: · B.S. Degree (preferably microbiology, chemistry, biology) preferred and/or equivalent combination of experience and education. · Certifications/Trainings: PCQI, HACCP, GFSI/SQF Practitioner, Food Defense, FSVP. EXPERIENCE: 5+ years of experience in supplier quality, food safety, or quality assurance in the food or ingredients industry. Experience with Organic Certification required. Non-GMO, Gluten-Free, Kosher, and RSPO certification experience preferred.
    $94k-114k yearly est. 13d ago
  • QA Line Coordinator

    O-at-Ka Milk Products LLC 4.0company rating

    Quality assurance manager job in Batavia, NY

    Job Description Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America's largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms , Bison , Milk for Life , and Intense Milk . Here, you'll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day. We are currently seeking candidates for all shifts: 2nd & 3rd Shift. Weekend and Holiday availability required. Job Summary: Support the overall total quality focus of the manufacturing plant. Focusing on documentation and distribution of finished product and ingredient data originating from the production records. Assess and report compliance with company policies and procedures, U.S. Food and Drug Administration Regulation, GFSI Initiatives, Customer Specifications, HACCP and GMP requirements. Duties and Responsibilities: Support Quality Systems, Food Safety Policies, Procedures and practices involved in the manufacturing process Preform and/or Observe Line processing checks on packaging lines at required frequencies. Collect Line samples for Customer send out and lab Point of contact for quality concerns with production and lab Area pre-ops, post cleaning, prior to start up and in process. Assist in all investigations, customer, root cause, etc. Internal auditing, GMP, Glass-Plastic, document audits, etc. Master Sanitation checks. Input repair orders and follow up for completion as needed. Assist with HOLDS, paperwork, Ross transactions, E mail communications. Ensure product is segregated. Review of re-work from holds prior to release. Pull ingredients samples/ run testing for product identity Environment monitoring temperatures and humidity Other duties as assigned. Experience & Education Required: Associates degree in related field or GED and two years related experience or the equivalent combination of education and experience. Knowledge & Skills - Required: Must be detail oriented and highly organized. Ability to work effectively under deadlines is required. Confidentiality The QA line tech is exposed to O-AT-KA customer and product information on a consistent basis. Management Responsibility The QA Associate is an independent contributor role that operates under the guidance and direction of the Plant QA Supervisor. Work Environment Some time spent in an office environment. Incumbent must be able to use standard computer equipment (Computer, Copier, Fax, and Phone), bend reach, walk and lift up to 25 lbs. Majority of time required in the production facility where the incumbent will be exposed to slippery floors, heat, cold, and noise. Training to be completed upon hiring if not already attained. Internal Auditing Better Process School PCQI certification SQF Practitioner Pay: $24.06 -$31.28 per hour* *The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
    $24.1-31.3 hourly 17d ago
  • QA Coordinator

    Brothers International

    Quality assurance manager job in Rochester, NY

    Job DescriptionSalary: $19 - $23/hour Join our dynamic team and be a part of a company dedicated to making a positive impact through delicious and nutritious food offerings. As the Quality Assurance Associate, you will be part a dynamic group that helps ensure food and ingredients from all divisions follow applicable authorities and that our customers receive all appropriate documents from suppliers. Essential Functions Receive documents from suppliers and upload them to various web portals. Communicate with suppliers and customers to provide required documents. Data entry related to tracking and shipping samples. Closely collaborate with the sales team to ensure tracking and shipping for samples. Perform light quality tasks such as weighing products, packing samples. Other ongoing projects in the department as needed. Education & Experience Requirements High School diploma or GED Minimum 3 years of experience in full time data entry positions. Prior experience with ERP systems, web portals, data entry. Proficiency in MS Word, Excel, Access. Strong organizational skills with excellent attention to detail. Excellent verbal and written communication skills Ability to understand how to work on different websites and web portals. Ability to collaborate! About Brothers International Food Holdings, LLC At Brothers International, we are passionate about creating high-quality food products that enrich lives and bring people together. Our Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. Our Consumer Packaged Goods (CPG) division includes Brothers-All-Natural, the #1 Freeze-Dried Snack Brand, and also produces private label freeze-dried fruit snacks for some of the leading retailers in the US. Headquartered in Rochester, NY, with offices in Florida and China, we are an innovative global leader in the food industry. We take pride in our commitment to excellence, sustainability, and the well-being of our communities. If you are interested in becoming part of a fast-growing, dynamic team environment, read on! Why Brothers International? Innovation: Be part of a company that values creativity and encourages innovation in the ever-evolving food industry. Team Collaboration: Join a collaborative work environment where your ideas and contributions are recognized and celebrated. Global Impact: Contribute to a company with a global presence, making a difference in the lives of people worldwide through our diverse range of food products. Brothers International is an equal opportunity employer who does not discriminate based on race, color, citizenship, religion, gender, sexual orientation, national origin, age, disability, veterans status or any protected category. We encourage veterans and people with disabilities to apply.
    $19-23 hourly 4d ago
  • Quality Lead Tech - Rochester-Spencerport NY

    Biolife 4.0company rating

    Quality assurance manager job in Rochester, NY

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. " Position will be based out of our brand new plasma donation facility in the Rochester, NY opening October 2025! BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Monitors designated systems and activities, according to tasks trained and assigned, to ensure that source plasma manufacturing is performed consistently according to current Good Manufacturing Practices (cGMP), the Shire Quality System, and other applicable regulations for a plasma center. Is able to perform all technical tasks required within the work areas and will work in these areas as a Lead Technician (or Center Supervisor by exception) when not acting as the Quality Lead Technician. All below listed responsibilities must be completed in compliance with federal, state, local and company-specific regulations related to quality of product, employee and donor safety, and to the proper performance of day-to-day activities. Employees must also maintain complete and accurate records, in accordance with cGMP. ACCOUNTABILITIES Performs duties associated with Quality (including but not limited to): (50%) Reviews operational records in association with tasks trained and assigned to ensure they are complete, accurate and compliant with cGMP requirements. Tracks deviations in operating procedures and policies through established mechanisms. Reports error, deficiencies, discrepancies and observations to center management and Quality Management Representative (QMR). Conducts monthly quality assurance audits for critical control points and key elements for the systems related to donor suitability, source plasma collection, sample collection, plasma storage, product release, quality assurance, and employee training program. Ensures SOP's are current and that staff perform routine tasks according to SOP through direct observation. In the absence of a QMR, works in collaboration with the management team to prepare for and host (if needed) internal auditors and external inspectors. Assists center management teams to ensure timely closure of observations. Maintain qualifications and perform all duties (core and elective) for Medical History, Phlebotomy, and Sample Processing areas. Train new and existing staff on donor center procedures through demonstration, instruction, observation, and feedback. (30%) Provide leadership and training assistance in support of center management and supervisory team, including oversight of operational flow. (10%) Maintain certification and perform all required duties of Lead Technician. (10%) DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise A minimum of one year of relevant work experience, preferably in a regulated industry, or an equivalent combination of education and experience. Certification in all three primary operational areas of the plasma center (Medical Historian, Phlebotomy, and Processing Technician). Completion of all training through Lead Technician. Demonstrated understanding of quality assurance in an FDA-regulated environment. Effective communication, organizational, and technical/problem-solving skills. Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen). Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment. Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision-making and Autonomy Refers to Center Manager for guidance on complex, medium-impact or above decisions (internal) Refers to management team for escalated donor/employee concerns (internal) Interaction Responsible for providing exceptional customer service to donors (external) and fellow employees (internal) Attend staff meetings and other team meetings as required. Good verbal communication and customer service skills. Ability to multi-task and work as a team player. Innovation Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience. Complexity Production environment requiring the ability to walk and stand for the entire work shift. Requires frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee. Requires frequent lifting up to 26 lbs. and occasional lifting of materials 32 lbs. - 50 lbs. Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance. Due to potential exposure to blood borne pathogens (risk level 1), 90% of work tasks require pro-longed glove wear EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: High School Diploma or equivalent required Desired: Associate or Bachelor's degree preferred ADDITIONAL INFORMATION FLSA Classification (US) - Non-Exempt Other duties and responsibilities as assigned. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - NY - Rochester U.S. Hourly Wage Range: $21.00 - $28.88 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - NY - Rochester Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $21-28.9 hourly 36d ago
  • QA Line Coordinator

    Join The Our Talent Network

    Quality assurance manager job in Batavia, NY

    Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America's largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms , Bison , Milk for Life , and Intense Milk . Here, you'll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day. We are currently seeking candidates for all shifts: 2nd & 3rd Shift. Weekend and Holiday availability required. Job Summary: Support the overall total quality focus of the manufacturing plant. Focusing on documentation and distribution of finished product and ingredient data originating from the production records. Assess and report compliance with company policies and procedures, U.S. Food and Drug Administration Regulation, GFSI Initiatives, Customer Specifications, HACCP and GMP requirements. Duties and Responsibilities: Support Quality Systems, Food Safety Policies, Procedures and practices involved in the manufacturing process Preform and/or Observe Line processing checks on packaging lines at required frequencies. Collect Line samples for Customer send out and lab Point of contact for quality concerns with production and lab Area pre-ops, post cleaning, prior to start up and in process. Assist in all investigations, customer, root cause, etc. Internal auditing, GMP, Glass-Plastic, document audits, etc. Master Sanitation checks. Input repair orders and follow up for completion as needed. Assist with HOLDS, paperwork, Ross transactions, E mail communications. Ensure product is segregated. Review of re-work from holds prior to release. Pull ingredients samples/ run testing for product identity Environment monitoring temperatures and humidity Other duties as assigned. Experience & Education Required: Associates degree in related field or GED and two years related experience or the equivalent combination of education and experience. Knowledge & Skills - Required: Must be detail oriented and highly organized. Ability to work effectively under deadlines is required. Confidentiality The QA line tech is exposed to O-AT-KA customer and product information on a consistent basis. Management Responsibility The QA Associate is an independent contributor role that operates under the guidance and direction of the Plant QA Supervisor. Work Environment Some time spent in an office environment. Incumbent must be able to use standard computer equipment (Computer, Copier, Fax, and Phone), bend reach, walk and lift up to 25 lbs. Majority of time required in the production facility where the incumbent will be exposed to slippery floors, heat, cold, and noise. Training to be completed upon hiring if not already attained. Internal Auditing Better Process School PCQI certification SQF Practitioner Pay: $24.06 -$31.28 per hour* *The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
    $24.1-31.3 hourly 60d+ ago
  • Advanced Quality Team Member

    Winland Foods

    Quality assurance manager job in Medina, NY

    At Winland Foods, quality isn't just part of the process-it's who we are. Guided by our values of Excellence, Quality, Integrity, Respect, and Collaboration, our Food Quality Team Members ensure that every product we make is safe, consistent, and worthy of the trust our consumers place in us. As a Food Quality Team Member, you will be on the front line of protecting our standards and reputation. From performing critical inspections to supporting continuous improvement initiatives, you'll play a hands-on role in making sure every product reflects our commitment to excellence. You'll collaborate closely with production and sanitation teams, using your attention to detail and integrity to ensure compliance with food safety regulations and Winland's high expectations. This role is more than checking boxes-it's about leading with care, protecting consumer well-being, and ensuring every bite of our food delivers on Winland's promise of quality and consistency. Employee Type: Full time Location: NY Medina Job Type: Production Group Job Posting Title: Advanced Quality Team Member Job Description: Schedule: Monday-Friday, occasional weekends, 1st shift hours. Work Location: 4001 Salt Works Road Medina, NY 14103 Salary, based on experience and other qualifications: $25.00 per hour Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity, Accident Insurance, Identity and Fraud Protection Plan, Legal, and Critical Illness. Duties and Responsibilities: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Safe Equipment Operation & Maintenance: Perform daily inspections, environmental swabbing, and product inspections. Verify compliance with established standards Perform daily inspections, preventive maintenance on Quality equipment. Conduct internal audits. Product Handling, Quality Control & Inventory Management: Conduct and oversee tasks like sensory testing, label verification, and analytical testing to ensure product attributes are correct. Understand and follow plant policies for placing materials on hold and collecting retention samples. Assist with inventory control for approved suppliers following FIFO practices. Help with customer sample requests and microbiological testing for shipping requirements. Communicate quality results to other teams within the plant. Advise production teams in re-alignment when product is out of specifications. Manage programs related to traceability and warehouse systems. Provide back-up support in the department lead's absence. Food Safety & Sanitation Compliance: Lead facility inspections and assist with a variety of quality checks and audits. Follow GMP, HACCP, SQF, FSMA, and company food safety policies. Maintain cleanliness and sanitation. Participate in internal auditing. Assist in leading internal audits. Lead FSQ compliance in assigned area. Act as a subject matter expert and mentor for team on food safety and enforce sanitation accountability. Team Collaboration, Leadership & Training: Collaborate with cross-functional teams to resolve quality issues and investigate customer complaints Assist team members, adapt to operational changes, and contribute to productivity, safety, and quality goals. Provide backup coverage for multiple roles, share knowledge with peers, and support training. Assist with SOP development and training. Facilitate cross-departmental collaboration. Coordinate team activities, assign tasks, lead shift meetings, and train others in advanced operations. Documentation, Communication & Continuous Improvement: Manage specialized quality programs and documentation, using technical skills in systems like SAP and other quality management software. Prepare accurate written documentation. Record inventory transactions, shipments, and quality results in SAP. Ensure precision in recording and reporting test results. Support plant trials, process improvements, and cost savings projects. Participate in 5S efforts. Assist in reviewing quality paperwork and document control programs. Work with supervisors and team to develop solutions to issues. Act as 5S champion for area. Lead improvement projects, perform operator-based maintenance, and analyze variance causes. Knowledge, Training and Experience: Education & Experience: High School Diploma or GED required. Degree in Biology, Chemistry or Food Science are preferred. Minimum 1 year of work experience in manufacturing or food production. 18+ years of age. Technical & Mechanical Skills: Ability to operate, troubleshoot, and advise on minor adjustments to formulas or processes. Mechanical aptitude with the ability to identify and resolve quality irregularities. Proficiency in SAP, hand scanners, and basic math skills. Advanced levels require proficiency in MII, WE systems, and interpreting line huddle measures to resolve issues. Computer literacy in Microsoft Word, Excel, PowerPoint, and Outlook. Safety & Compliance: Knowledge of GMPs, SQF, HACCP, FSMA, and other food safety regulations. Commitment to following all company safety policies and procedures. Ability to lift up to 50 lbs., push heavy loads, stand/walk up to 90% of shift, and climb as needed. Must have near and far visual acuity, some color perception, and full range of hand/arm movement. Teamwork, Communication & Leadership: Communicate effectively in English, both verbally and in writing. Work independently and collaboratively in a team environment, with a proactive, team-oriented mindset. Provide training, guidance, and feedback to team members (progressively more responsibility at higher levels). Advanced levels lead projects, identify skill gaps, and support multiple initiatives with minimal supervision. Personal Attributes & Work Ethic: Positive attitude, dependable, self-motivated, and willing to work overtime or weekends as needed. Strong problem-solving skills, attention to detail, and ability to multitask in a fast-paced environment. Demonstrated accountability for work quality, attendance, and continuous improvement. Physical Demands: Employees must be able to stand and walk for extended periods of time. Tasks may involve frequent climbing, pulling, pushing, carrying, grasping, reaching, twisting, turning, and stooping. Ability to lift up to 50 lbs frequently. Must have good hand-eye coordination, motor skills, and 20/20 corrected vision. Must have normal hearing and vision (with correction if needed), including the ability to distinguish colors for color-coded containers in production areas. Employees must wear all required PPE according to the specific manufacturing environment, as outlined in the Employee Handbook, posted policies, or as directed by leadership. Must adhere to all safety policies, including lock-out/tag-out, safe lifting techniques, and others as instructed. Exposure to wet, humid conditions, moving mechanical parts, high areas, fumes, airborne particles, extreme temperatures, electrical risks, and vibrations depending on the area assigned Must maintain a clean and safe work environment and report any food safety or quality issues immediately to management. EEO Statement: Winland Foods seeks to recruit, develop, and retain the most talented people from a diverse candidate pool, and as a global company we believe our success is enhanced by fostering equity and inclusion in the workplace. Therefore, Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic information, military or veteran status, and any other characteristic protected by applicable law.
    $25 hourly Auto-Apply 58d ago
  • Quality Manager

    American Packaging Corporation 4.5company rating

    Quality assurance manager job in Churchville, NY

    At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a “Best of the Best” in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future. LOCATION: Chili, NY SUMMARY: It is the function of the Quality Manager role to ensure the food safety and the center's quality performance is managed to set metrics to satisfy APC budgeted standards and to protect our customer's product and brand image in their flexible packaging. This role will assure that high quality products and services satisfy both internal/external requirements, including meeting/exceeding customer expectations. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Manage, train and develop the QA Department employees and direct all quality and administrative functions. Report the Center's quality performance to top management and present this performance in varying forms of communication to the operations personnel. Manage the QA lab equipment by assigning and managing its maintenance along with procuring new instruments as needed or when the business warrants. Serve as a backup ISO Management Rep and SQF Practitioner behind the quality systems engineer or manager. Provide support and guidance for the QA Lab and production area to include training in food safety and quality. (GMP, HACCP, allergens, statistical analysis and other topics) Manage external customer relationships and complaints with regards to the Center's quality performance and service. Reviewing in-process quality failures and determining the disposition of non-conforming material. The QA Manager must be able to effectively communicate action plans on non-conforming product to department managers and individual contributors. Assign tasks and manage the complaint system and assure that customer claims are processed effectively and timely. Prepare capability analysis of physical properties of products and materials, and report data to Technical. Participate in product and process validation projects, including IQ/OQ of new processes. Other duties as assigned. Requirements QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree in Industrial/Mechanical Engineering, Quality or Management from four-year college or university or equivalent education/training. 5 Years related experience in quality control in a manufacturing environment. 5 years demonstrated management or supervision experience in the quality area. ISO 9001 and SQF experience. Working knowledge of quality management tools (SPC, PFMEA, RCA) FOOD SAFETY TRAINING REQUIREMENTS Food Safety Training, consisting of the GMP/PPE/Food Safety Policy, HACCP Plan and SQF System is provided to all personnel at the time of hiring. Refresher training is completed annually, based on the anniversary month of the employee's date of hire. Completion of this training is a condition of employment. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. MATHEMATICAL SKILLS Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. Ability to use Minitab or JMP is preferred. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS ASQ certification is a plus. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to walk. WORK ENVIRONMENT The noise level in the work environment is usually moderate. American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran. If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at: ***************************************. Salary Description $100K - $130K/year
    $100k-130k yearly Easy Apply 60d+ ago
  • Supplier Quality & Certification Manager

    Once Again Nut Butter 3.9company rating

    Quality assurance manager job in Nunda, NY

    The Supplier Quality & Certification Manager is responsible for developing, implementing, and maintaining supplier quality programs to ensure all incoming ingredients, raw materials, and packaging meet company standards and regulatory requirements. This role oversees supplier qualification, ongoing performance monitoring, and compliance. The role manages the certifications for Once Again sites and co-manufacturing facilities including Organic, Non-GMO, Gluten-Free, Kosher, and RSPO with support from site Quality Assurance Managers. The Supplier Quality Manager & Certification Manager collaborates cross-functionally with Procurement, R&D, Operations, and Regulatory teams to uphold product integrity, mitigate risks, and drive continuous improvement across the supplier network. ESSENTIAL/MAJOR DUTIES AND RESPONSIBILITIES: · Adherence to and emulation of Company Core Values: Integrity, Collaboration, Passion, Impact, and Commitment . Function as a high performing team member with the values that support trust, interdependency and teamwork consistent with our Mission, Vision and Core Values. · Promotes organization in industry, manufacturing, or trade associations. Quality Assurance Principal Duties and Responsibilities: Supplier Compliance & Certification Management · This position is directly responsible for food safety and quality. · Lead the qualification, verification, and approval of new suppliers, ensuring alignment with company quality expectations and certification requirements. Maintain and monitor supplier compliance with USDA Organic, Non-GMO Project, Gluten-Free Certification Organization (GFCO), Kosher, and RSPO (Roundtable on Sustainable Palm Oil) standards. Review and validate supplier documentation, including certificates, affidavits, spec sheets, and audit reports. Ensure timely renewal and accuracy of all supplier-related certificates and claims. Once Again Compliance & Certification Management Lead the qualification, verification, and approval of new products and ingredients falling under Once Again certification requirements. Maintain and monitor Once Again facilities with USDA Organic, Non-GMO Project, Gluten-Free Certification Organization (GFCO), Kosher, and RSPO (Roundtable on Sustainable Palm Oil) standards, keeping facilities compliant to standards. Manage certification compliance audits at Once Again facilities as required with support from site Quality Assurance Managers. Supplier Audits & Performance Monitoring Plan, schedule, and conduct remote and on-site supplier audits to assess food safety, quality systems, traceability, and risk management. Evaluate supplier performance using KPIs such as COAs, defect rates, non-conformances, and scorecards. Drive corrective and preventive action (CAPA) processes and follow up to ensure effective resolution. Risk Management & Food Safety Assess raw material and ingredient risks, focusing on allergens, contamination, fraud, and claim-sensitive categories. Support compliance with GFSI schemes, specifically SQF for Once Again facilities, FDA FSMA, HACCP, and other regulatory requirements. Manage supplier-related deviations, root cause analyses, recalls, and withdrawals when necessary. Cross-Functional Collaboration Work closely with Procurement to ensure strategic sourcing and supplier performance alignment. Partner with R&D on ingredient changes, material validations, and new product development. Collaborate with Operations and QA teams to resolve material-related manufacturing issues. Work with site Quality Managers and Food Safety Teams evaluating ingredient hazards and updating Food Safety Plans. Documentation & Record-Keeping Maintain up-to-date supplier files, certifications, audit reports, and quality agreements. Support internal and external audits by providing supplier documentation and traceability information. Oversee supplier quality databases and digital systems for tracking compliance and performance. Continuous Improvement Lead initiatives to enhance supplier quality programs, reduce risks, and strengthen supply chain transparency. Identify opportunities to optimize processes that support sustainability, certifications, and responsible sourcing. Provide training to internal teams on supplier compliance and claims-based ingredient management. · Keeps management team abreast of significant issues or developments identified during quality assurance activities and actions being taken to improve the situation. · Maintains a working knowledge of government and industry quality assurance codes and standards. · Plays an active role on quality management teams within the organization. Computer Skills · To perform this job successfully, an individual should have knowledge of Microsoft Office software (Word, Excel, PowerPoint, Outlook), QMS (Quality Management Systems) software, Supplier Management software, ERP software experience, Video conferencing software. Other Skills and Abilities Ability to travel domestically and internationally. ESOP Members Responsibilities: Attend meetings and contribute to company agendas; we insist upon quality and customer service to ensure our company's future. Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization. Additional duties/responsibilities if deemed necessary will be assigned by your direct supervisor or a member of management staff. SKILLS/COMPETENCIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong understanding of food safety regulations (FSMA, HACCP, GFSI). Experience conducting supplier audits and managing CAPA processes. Knowledge of ingredient specifications, COAs, and traceability systems. Proficiency with QA/QC software, ERP systems, and digital audit tools. Excellent communication, negotiation, and cross-functional collaboration skills. Strong analytical and problem-solving abilities. Highly organized with strong attention to detail. Ability to manage multiple projects and meet deadlines. EDUCATION REQUIREMENTS: · B.S. Degree (preferably microbiology, chemistry, biology) preferred and/or equivalent combination of experience and education. · Certifications/Trainings: PCQI, HACCP, GFSI/SQF Practitioner, Food Defense, FSVP. EXPERIENCE: 5+ years of experience in supplier quality, food safety, or quality assurance in the food or ingredients industry. Experience with Organic Certification required. Non-GMO, Gluten-Free, Kosher, and RSPO certification experience preferred.
    $94k-114k yearly est. 13d ago

Learn more about quality assurance manager jobs

How much does a quality assurance manager earn in Rochester, NY?

The average quality assurance manager in Rochester, NY earns between $65,000 and $140,000 annually. This compares to the national average quality assurance manager range of $70,000 to $140,000.

Average quality assurance manager salary in Rochester, NY

$96,000

What are the biggest employers of Quality Assurance Managers in Rochester, NY?

The biggest employers of Quality Assurance Managers in Rochester, NY are:
  1. Maximus
  2. Erie County, NY
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