Director of Quality
Quality assurance manager job in Boston, MA
We're hiring a Director of Quality to lead QA/QC operations at our U.S.-based Contract Development & Manufacturing Organization (CDMO). This senior leader will ensure GMP compliance, oversee product release, and drive quality excellence across our clinical and commercial manufacturing programs.
What You'll Do
Lead QA, QC, and Quality Systems teams; build a strong quality culture
Oversee batch record review, product disposition, and client quality interactions
Maintain and improve GMP compliance, CAPA, deviations, change control, and training systems
Prepare the site for regulatory inspections (FDA, EMA) and client audits
Provide quality oversight for manufacturing, tech transfers, and validation activities
Drive continuous improvement, data integrity, and inspection readiness
What We're Looking For
Bachelor's in science or engineering (advanced degree a plus)
10+ years in GMP pharmaceutical manufacturing; 5+ years in Quality leadership
Strong command of FDA/EMA regulations, ICH guidelines, and CDMO environment
Proven success managing inspections, audits, and client relationships
Experience with aseptic, biologics, or high-potency APIs is a plus
Why Join Us?
Lead quality for a growing CDMO with diverse product portfolios
Influence site strategy and partner closely with clients and regulators
Competitive compensation, bonus, benefits, and development opportunities
Quality Assurance Compliance Specialist
Quality assurance manager job in Westborough, MA
The Compliance Specialist CMC, Quality Assurance will perform critical QA tasks in support of GMP and non-GMP manufacturing programs and Regulatory Submissions at Client. The successful candidate will foster data integrity, quality and compliance across a broad range of Quality Assurance areas and will work closely with talented counterparts at Client to help ensure high quality standards and value delivery for our patients.
Essential Duties and Responsibilities include, but are not limited to, the following:
Performs QA review of executed development studies intended for regulatory submissions, included but not limited to draft batch records, analytical test records, and calibration records to ensure Developmental studies are conducted and data collected in compliance with approved protocols, appropriate Corporate guidelines, internal procedures, domestic and global regulatory guidelines and standards. Identifies and reports documentation errors and deviations from Protocols, SOPs or specifications in a timely manner.
Responsible for communicating QA review, audit results and reporting.
Collaborates with cross-functional stakeholders regarding quality events, ensuring quality records are clearly written and technically sound with supporting evidence.
Qualifications:
BS/BA in Life Sciences, Engineering, or Chemistry, with 2-3 years of related Quality Assurance experience within GMP-regulated industry, or 1-2 years with Masters degree. In lieu of a Life Sciences degree, consideration will be given to candidates with minimum of 6+ years of industry experience in biotechnological and/or pharmaceutical quality, manufacturing, or other industry requiring high technical aptitude and attention to detail.
Senior Quality Assurance Associate
Quality assurance manager job in West Greenwich, RI
Quality Assurance Senior Associate with GMP and Quality or Manufacturing Experience (Onsite Job in West Greenwich, RI)
Terms: Contract W2
Duration : 12 Months Contract (Will Get Extended for Long)
Description:
100% onsite ARI
Location: Onsite - West Greenwich, RI
Schedule: Administrative Shift | 8:30 AM - 5:00 PM (with 30 minute meal break)
Contract Length:12 months with potential for extension
Preferred Qualifications:
• Bachelor's Degree in a relevant field (e.g. Life Sciences)
• Minimum of 2 year of experience in Quality or Manufacturing, with exposure to F&E-related activities.
• Strong understanding of cGMP principles and regulatory expectations.
• Demonstrated experience utilizing enterprise systems such as Maximo, OEFM, MES, and Veeva Vault (CDOCS/DQMS) to support quality oversight, documentation management, and manufacturing execution processes.
• Proficient in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.
• Excellent written and verbal communication skills.
• Experience collaborating within and across functional areas, with a strong focus on customer service and partnership.
• Demonstrated ability to make sound decisions in a dynamic, fast-paced environment.
• Ability to prioritize and navigate ambiguity, with minimal
Skill Sets:
1) Ability to prioritize and navigate ambiguity, with minimal oversight, in a fast-paced environment.
2) Exposure to F&E operations (including experience with documentation (both paper based and Electronic)
3) GMP experience (MFG, Quality, or F&E)
Quality Systems & Investigations Specialist
Quality assurance manager job in Boston, MA
Title: Quality Systems & Investigations Specialist
Employment Type: Contract
Status: Accepting Candidates
About the role
This position plays a key role in supporting daily manufacturing activities by resolving operational issues and driving high-quality investigations. The role ensures process reliability through strong technical oversight and collaboration with critical operations teams.
Key Responsibilities
• Lead real-time floor support, triaging deviations and initiating root cause investigations.
• Produce thorough, compliant quality documentation for deviations, CAPAs, and impact assessments.
• Partner with manufacturing, QC, facilities, and materials teams to define corrective and preventive actions.
• Apply structured scientific thinking to evaluate data and support operational decisions.
• Contribute to process improvement by identifying trends and proposing optimized workflows.
Qualifications
• 6+ years experience in pharma/biotech manufacturing environments.
• Proven background in investigations, RCA, QC analytics, and GxP documentation.
• Skilled in cross-functional coordination and rapid issue assessment.
• Strong analytical mindset with the ability to interpret complex data sets.
• Experience supporting manufacturing operations in fast-paced, regulated environments.
Compensation (MA Pay Transparency):
• Estimated hourly range: $50-$58/hr (W-2).
• Final rate within this range will be based on skills, experience, and interview results.
Quality Assurance (QA) Specialist
Quality assurance manager job in Cambridge, MA
A recognized pharmaceutical company is actively seeking a new Quality Assurance (QA) Specialist to ensure data integrity and system compliance across clinical systems and cloud technologies.
Responsibilities:
Develop, document, and execute test plans, scenarios, and test cases for clinical trial applications and data workflows
Perform functional, regression, and integration testing to validate new features and ensure existing functionality remains intact
Utilize QTest for test management and documentation
Conduct defect management, including logging, tracking, and verifying fixes
Collaborate with development teams in an Agile environment to ensure timely and accurate testing
Identify and resolve data quality issues at the business level, ensuring compliance with regulatory standards
Work closely with stakeholders to validate requirements and deliver high-quality solutions
Qualifications:
5+ years of QA experience in the Clinical Trials / Pharma domain
Strong knowledge of AWS, Databricks, and clinical systems (CTMS, EDC, eTMF)
Proficiency in QTest for test case management
Experience with SQL and Athena for data validation
Experience with Python (ability to read and understand code)
Microsoft Excel (pivot tables, linked spreadsheets)
Familiarity with Jira for issue tracking and Agile workflows
Strong analytical and problem-solving skills with attention to detail
Desired Skills:
Solid understanding of Clinical Data standards (CDISC, SDTM)
Knowledge of GxP Compliance and Regulatory requirements
Quality System Specialist / Senior Quality System Specialist
Quality assurance manager job in Woburn, MA
Department: Quality Assurance
Vaxess is a NIH and venture-funded company developing a pipeline of next-generation vaccines and therapeutics on the MIMIX platform. With only five minutes of wear-time on the skin, the self-applied MIMIX patch enables up to two weeks of sustained delivery. The platform combines high temperature stability with simplified application to dramatically alter the way that drugs are delivered. Vaxess is committed to enabling products that are not only more effective, but also more accessible to patients around the world.
The Quality System Specialist / Senior Quality System Specialist plays a key role in supporting and enhancing Vaxess Technologies' Quality Management System (QMS) to ensure compliance with applicable GMP/GLP standards. This position focuses on maintaining robust electronic quality systems, managing controlled documentation, and supporting the integration of new processes and applications.
Key Responsibilities:
Quality System and Computerized System Oversight
Support quality oversight for computerized systems, including QMS implementation, configuration, validation, and data migration activities.
Assist in launching new or enhanced system functionalities and communicating updates or user guidance to ensure effective adoption.
Collaborate with internal stakeholders and system vendors to ensure integrated processes across modules (Document Control, Training, Equipment, and Material Management).
Troubleshoot and resolve user issues as needed.
Documentation and Record Management
Manage the full lifecycle of controlled documents, including creation, revision, review, approval, distribution, and archival within the electronic document management system (EDMS).
Ensure that controlled documents, such as SOPs, batch records, and specifications, are accurate, current, and compliant with regulatory and internal requirements.
Coordinate document workflows with cross-functional teams to ensure timely completion and alignment with procedural requirements.
Author or revise SOPs, forms, and work instructions supporting quality system and GMP operations.
Training and Compliance Support
Provide training and day-to-day support to employees on document control and system processes.
Serve as a subject matter expert (SME) for document control and computerized systems during internal and external audits and inspections.
Support tracking and reporting of quality metrics (e.g., training completion, document cycle time, CAPA effectiveness) to drive continual improvement.
Qualifications:
Bachelor's degree in Life Sciences, Engineering, or a related discipline preferred; equivalent work experience considered.
2-5 years of experience in a GMP, GLP, or GxP-regulated environment (pharmaceutical, biotechnology, or medical device industry).
Experience with electronic quality management systems (e.g., Enzyme, Greenlight Guru, Veeva, MasterControl, etc.) is strongly preferred.
Familiarity with relevant regulations and standards (21 CFR Parts 210/211/11/820; ISO 9001/13485).
Excellent attention to detail, organization, and communication skills; ability to manage multiple priorities in a dynamic environment.
Collaborative, proactive, and adaptable work style aligned with a fast-paced, innovation-driven company.
Vaxess, a venture-backed life sciences company, is building a team of exceptional people to rapidly advance products on its microneedle array platform. We work closely as a team and thrive in a dynamic, exciting, and engaging work environment. If you're interested in joining the Vaxess team, please submit your CV/resume to
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Product Quality Engineer
Quality assurance manager job in Marlborough, MA
Job Title: Product Quality Engineer
Duration: 5+ Months
Minimum 1 year working with medical devices or other highly regulated industry, Quality Engineering experience preferred
Organizational Relationships: Works with Divisional personnel and Costa Rica personnel including Product Quality Engineering (PQE), Post Market Quality Engineering (PMQE), and Post Market Analytics.
Job Summary
• Provide Product Quality Engineering support on risk management and product complaint trending. This role will be responsible for reviewing each complaint record individually and identifying the appropriate risk lines and associated severities from the product's Risk Management File (RMF) that relate to what was reported by the complainant and the results of the investigation. In partnership with Product Quality Engineering and Post Market Quality Engineering, the qualified contractor will perform assessments, identify potential updates to the RMF, and perform trend analysis per the applicable quality procedures.
Essential Duties
Duties are listed in order of greatest importance. The incumbent may be asked to perform other function-related activities in addition to the below-mentioned responsibilities as reasonably required by business needs.
Analyze complaint information and identify hazardous situations and harms reported through complaint information
Evaluating content in existing Risk Management Files ensuring all hazardous situations and harms reported through complaint information is adequately captured.
Perform trend analysis using Statistical Process Controls per applicable quality procedures.
Qualifications
-Education
• BS in biomedical engineering, mechanical engineering, or health care related disciplin
-Experience
Minimum 1 year working with medical devices or other highly regulated industry, Quality Engineering experience preferred
- Skills
Experienced with Quality System Regulations, ISO 13485 and 21 CFR 820.
Experienced with ISO 14971, Risk Management
Basic knowledge of risk analysis techniques such as FMEAs
Basic knowledge of medical terminology and anatomy
Basic knowledge of engineering and process terminology
Understanding of statistics including statistical process control (SPC) - Minitab experience preferred
Detail-oriented and committed to maintaining accuracy and compliance in all tasks
Accountable and reliable, with a focus on timely communication and issue escalation
Collaborative team player, open to receiving feedback and contributing to shared goal
Ability to effectively work on project teams, including taking leadership role on critical tasks to assure appropriate and timely completion/resolution
Ability to appropriately assess written product and project documentation, and ability to effectively communicate assessment
- Preferred
Experience authoring and executing risk assessments
Working knowledge of ISO14971, 21 CFR 803 and 21 CFR 820
POS Quality Engineer
Quality assurance manager job in Canton, MA
Our client is seeking a POS Quality Engineer to join their team! This position is located in Canton, Massachusetts.
Execute functional testing for the client's POS systems in a lab environment
Validate new POS features, patches, upgrades, and configuration changes
Troubleshoot issues across POS hardware, networking, integrations, and payment systems
Review logs, identify root causes, and escalate defects to internal teams and vendors
Collaborate with vendors delivering POS products to ensure quality and readiness
Support daily version testing, weekly releases, and continuous enhancements
Maintain test cases, regression suites, and documentation
Ramp up on the clients POS systems, environments, and workflows
Execute manual testing independently and efficiently
Understand integration points with kiosk, mobile apps, loyalty, and payments
Build relationships with product, engineering, and vendor teams
Contribute to expanding and maintaining POS test automation frameworks
Improve test coverage, defect identification, and issue resolution speed
Work independently with minimal oversight while communicating affectively
Support performance-related testing for high-volume transaction scenarios
Help streamline testing workflows to support frequent deployments
Desired Skills/Experience:
5+ years of POS Quality Engineering experience
Hands-on experience with any POS system such as: Aloha, Toast, NCR, Oracle Symphony, or other enterprise/custom POS systems
Experience with payment systems such as: VeriFone, kiosk integrations, loyalty platforms, mobile ordering, and web integrations
Strong manual testing proficiency with the ability to execute tests quickly and accurately
Ability to troubleshoot logs, hardware, and light networking issues
Experience collaborating with third-party vendors on POS deliverables
Familiarity with automation frameworks and ability to contribute to automation improvements
Prior experience working in a POS lab environment (devices, staging stores, simulators)
Strong communication, organization, and self-management skills
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $55.00 and $65.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
NPD Quality Engineer
Quality assurance manager job in Plymouth, MA
Must Have Technical/Functional Skills
• Knowledge on Quality Management and its tools & techniques
• Knowledge about GMP (Good Manufacturing Practices), FDA, ISO 13485 and compliance regulations
• Knowledge on Medical Device Regulatory Standards, MDD and MDR
• Knowledge on NC, CAPA, Root Cause Analysis and Audit processes
• Knowledge on Validation process, writing protocols/ reports
• Very good understanding/ experience in writing procedures, product specs and work instructions
• Knowledge in Statistics, Risk Management and Design control
• Must possess good communication skills (verbal and written), familiar with project management methodology, problem solving, and presentation skills
• Experience in creating FMEAs & Writing reports
• Experience in PMS (Post Market Surveillance)
• Experience in PLM Tool (Windchill)
• Good understanding of Design, Drawing and GD&T
• Excellent Interpersonal / communication skills, Organizational / planning and Project management skills preferred
• Personal computer skills, Windows: word processing, presentation, e-mail, web browsers & spreadsheet software
• Ability to work efficiently, meet timelines, and communicate status (generate trackers, send emails, etc.)
Roles & Responsibilities
• Under limited supervision and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, the duties and responsibilities for this position are:
• Development and review of PDP (Product development Process) deliverables
• Review and approve R&D/ Engineering protocol/ reports
• Development of Risk management records (i.e. DFMEA/ PFMEA) in collaboration with SMEs
• Support and provide guidance on Validations and if required write Validation Protocols/ Reports
• Support/ Remediation of Validation/ Quality Documentation
• Support Root Cause Investigation and closure of NC and CAPA
• Review and approve the Change Orders (CR/ CN)
• Review and update the design/ process control documents like procedures/ work instructions/ product specs etc.
• Work with cross functional teams and internal teams to create deliverables
• Performs other duties assigned as needed
Salary Range: $90,000 $95,000 Year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Quality Engineer (Edifecs Project)
Quality assurance manager job in Boston, MA
🚀 Contract Opportunity - Quality Engineer (Edifecs Project)
📍 Remote (U.S.-based only) | 💼 7-Month Contract | 💰 W2 Only
We're looking for experienced Quality Engineers to join a remote Edifecs project within the U.S. healthcare domain. This is a 7-month W2 contract opportunity with a leading healthcare technology team.
Key Responsibilities
Review business requirements and data mappings related to the HealthRules Payor ecosystem.
Perform manual testing, create and execute test cases, and document results.
Design or contribute to comprehensive testing plans.
Conduct SQL-based validation and data analysis.
Collaborate with technical and business teams to ensure data accuracy and functional integrity.
(Optional) Contribute to testing automation or agentic testing initiatives.
Required Skills & Experience
Strong background in U.S. Healthcare systems and processes.
Hands-on experience with HealthRules Payor and HealthRules Data Warehouse.
Proficiency in SQL for validation and data testing.
Demonstrated experience creating and executing manual test cases.
Excellent attention to detail, documentation, and communication skills.
Must be authorized to work in the U.S. (W2 only) and reside within the United States.
Nice to Have
Familiarity with Edifecs integration and testing frameworks.
Exposure to automation or agentic testing tools.
📩 Interested? Apply today to join a dynamic remote team working on a transformative U.S. healthcare project.
Quality Manager
Quality assurance manager job in Littleton, MA
Job Posting Start Date 11-03-2025 Job Posting End Date 01-31-2026
At JetCool, a Flex company, we're at the forefront of liquid cooling innovation, delivering advanced solutions that empower our partners in AI and high-performance computing. United by a shared purpose, our teams are pushing the limits of what's possible and tackling complex challenges.
A career at JetCool offers the opportunity to make a real impact by helping build smarter, more sustainable data centers. Together, we're not just advancing technology - we're redefining cooling standards to create a more sustainable tomorrow.
Job Summary
JETCOOL Technologies is seeking an experienced Quality Manager in Littleton, MA to provide the analytics and guidance to effectively manage product and process quality for all JetCool products. Strong preference will be given to those who have designed and implemented total QMS systems in a start-up environment.
JETCOOL Technologies is a fast-moving technology company spun out of MIT and now a member of the Flex family. Our technology provides game-changing cooling solutions for aerospace, electric vehicles, and data centers. Join us to be part of one of today's fastest growing industries, while having a positive impact on society sustainability through innovative technologies.
What a Typical Day Looks Like:
Develops, implements, and coordinates product assurance programs to prevent and eliminate defects in existing products and future new products
Leads the creation and implementation of a comprehensive QMS system that identifies quality metrics and trends across the entire supply chain via customer field data leading to proactive management decision making
Work with external suppliers, domestically and internationally to validate in-factory quality management tools, controls and reporting mechanisms. Integrate supplier quality data into JetCool quality control methods assuring timely and collaborative management of on-going product quality.
Perform regularly scheduled on-site quality audits at key suppliers, assuring compliance with JetCool quality standards.
Participates in, and work with Design Engineering during NPI development programs ensuring Design for Quality considerations are embedded in and validated the NPI release process
Evaluates and leads the discovery of field return quality issues, drives root cause investigations, and recommends corrective actions
Establish statistical process control measurement methods to gather product and process quality performance
Acts as the point of contact for all internal and external quality issues across the supply chain (suppliers, raw stock, WIP, finished goods, warehouses, field deployments)
The Experience We're Looking to Add to Our Team:
4-year college degree, masters preferred
Minimum of 7-10 years relevant industry experience
Experience working with fluid-mechanical systems consisting of fluids and pumps is preferred.
Demonstrated experience building QMS management systems in partnership with global suppliers.
Experience working with PLM and ERP systems.
Experience working with Customers as a prime point of contact for fielded quality issues.
Experience working with, integrating and converting product and process quality data into actionable information.
Experience working with regulatory bodies (e.g. Nemko, UL, TUV, CSA) hosting factory audits and ensuring in factory controls are in place and up to date.
Ability to travel to domestic and international suppliers, 10%-20%
What you'll receive for the great work you provide:
Full range of medical, dental, and vision plans
Life Insurance
Short-term and Long-term Disability
Matching 401(k) Contributions
Vacation and Paid Sick Time
Tuition Reimbursement
Pay Range (Applicable to Massachusetts)$107,900.00 USD - $148,400.00 USD AnnualJob CategoryQuality
Is Sponsorship Available?
No
JetCool is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at JetCool, you must complete the application process first).
Auto-ApplyDirector, Regulatory Affairs and Quality Assurance
Quality assurance manager job in Boston, MA
WHOOP is an advanced health and fitness wearable on a mission to unlock human performance and healthspan. We empower our members to improve their health and perform at a higher level through a deeper understanding of their bodies and daily lives. As the Director of Regulatory Affairs & Quality Assurance (RA/QA), you will lead the strategy, execution, and continuous evolution of WHOOP's regulatory and quality frameworks as we expand deeper into regulated digital health and medical-grade product capabilities. You will also play a critical role in strengthening WHOOP's design quality discipline, ensuring robust design controls, risk management, and design quality practices. You will shape the regulatory pathway for our next generation of health features, ensure compliance across global markets, and build systems that enable WHOOP to scale medical device development responsibly and efficiently.
This role is ideal for a seasoned RA/QA leader who thrives in fast-paced, cross-functional environments and is motivated by the opportunity to help define the future of WHOOP as a health technology company.
QUALIFICATIONS:
* Lead regulatory strategy for WHOOP's health features and regulated products from development through approval and lifecycle management.
* Oversee regulatory submissions including 510(k), De Novo, technical files, global registrations, providing strategic direction, final review, and cross-functional alignment.
* Serve as WHOOP's primary liaison with regulatory agencies and notified bodies.
* Interpret and communicate regulatory requirements to cross-functional teams, ensuring seamless integration throughout the development lifecycle.
* Oversee WHOOP's Quality Management System (QMS) to ensure compliance with FDA, ISO 13485, MDR, and other global regulatory frameworks.
* Provide leadership and oversight for Design Quality Engineers responsible for DHF maintenance, design reviews, risk management (ISO 14971), verification/validation strategy, and software change control processes.
* Lead internal and external audit readiness, including FDA inspections and notified body audits.
* Manage post-market surveillance and adverse event reporting.
* Review marketing and promotional materials for regulated and general wellness features to ensure compliance.
* Build, manage, and mentor a high-performing team.
* Monitor regulatory changes, evolving standards, and industry trends, advising leadership on implications and opportunities.
RESPONSIBILITIES:
* Bachelor's degree in life sciences, engineering, regulatory affairs, or a related field; advanced degree preferred.
* 8+ years of regulatory affairs experience in medical devices, digital health, wearables, or related fields.
* Proven experience leading successful FDA submissions (510(k), De Novo) and managing global regulatory approvals.
* Demonstrated success building or overseeing a Quality Management System, including experience with external audits.
* Deep understanding of software as a medical device (SaMD), cybersecurity considerations, post-market requirements, and applicable standards.
* Strong working knowledge of ISO 14971 risk management, including hazard analysis, FMEAs, risk/benefit justification, and integration of risk controls across hardware, firmware, and software.
* Experience overseeing post-market quality activities, including complaints, MDR/Vigilance assessments, field actions, and design updates based on post-market signals.
* Working knowledge of privacy and data regulations such as HIPAA and GDPR.
* Exceptional communication, leadership, and stakeholder management skills.
* Ability to thrive in a fast-paced, high-growth environment with evolving priorities.
* Experience navigating the boundary between general wellness and SaMD, including evaluating feature intent, regulatory risk, and appropriate evidence pathways.
It is strongly preferred that the candidate is able to work out of the WHOOP office located in Boston, MA.
Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success.
The U.S. base salary range for this full-time position is $220,000-$245,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements.
Learn more about WHOOP.
Biomedical Education QA Engineering Coordinator
Quality assurance manager job in Boston, MA
Site: The Brigham and Women's Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Responsible for building, providing, coordinating, and, facilitating comprehensive training and education on the use, maintenance, and troubleshooting of biomedical equipment to BME technical staff.
Does this position require Patient Care? No
Essential Functions
- Develop, deliver, coordinate, and facilitate training programs on the use and maintenance of biomedical equipment, including but not limited to diagnostic, therapeutic, and monitoring devices.
-Develop and update training materials, user guides, and standard operating procedures (SOPs) for various biomedical devices and technologies. Ensure training programs are aligned with the latest industry standards, safety regulations, and healthcare protocols.
-Provide and facilitate practical, hands-on training sessions, demonstrating how to properly set up, operate, and troubleshoot biomedical equipment. Ensure participants achieve competency in equipment use to enhance patient outcomes.
-Stays up to date on new technologies, product updates, and advancements in biomedical engineering.
-Ensure that all training content adheres to healthcare regulations, safety standards, and compliance guidelines (e.g., FDA, OSHA).
-Evaluate the effectiveness of training programs through assessments, feedback, and observation. Identify areas for improvement and adjust training programs to ensure participants meet required proficiency levels.
-Work closely with biomedical engineering teams, medical device manufacturers, and technical staff to ensure smooth integration of biomedical equipment into healthcare operations.
Qualifications
Education
Bachelor's Degree Biomedical Engineering required or Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Experience in biomedical equipment or other closely related role 3-5 years required and Experience in training, staff development, or other related role 1-2 years preferred
Knowledge, Skills and Abilities
- Strong technical understanding of biomedical equipment, such as diagnostics, patient monitoring, and therapeutic devices.
- Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences.
- Proficiency in Microsoft Office Suite (PowerPoint, Word) and familiarity with training software or learning management systems (LMS).
- Problem-solving skills with an ability to troubleshoot and resolve technical issues in real time during training sessions.
Additional Job Details (if applicable)
Physical Requirements
Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Frequently (34-66%)
Carrying Frequently (34-66%)
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34-66%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
100 Blossom Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$92,102.40 - $134,056.00/Annual
Grade
7
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyDirector, Quality Assurance - Clinical and Nonclinical Development
Quality assurance manager job in Watertown Town, MA
Prime Medicine is a leading biotechnology company dedicated to creating and delivering the next generation of gene editing therapies to patients. The Company is leveraging its proprietary Prime Editing platform, a versatile, precise and efficient gene editing technology, to develop a new class of differentiated, one-time, potentially curative genetic therapies. Designed to make only the right edit at the right position within a gene while minimizing unwanted DNA modifications, Prime Editors have the potential to repair almost all types of genetic mutations and work in many different tissues, organs and cell types.
Prime Medicine is currently progressing a diversified portfolio of investigational therapeutic programs organized around our core areas of focus: hematology, immunology & oncology, liver and lung. Across each core area, Prime Medicine is focused initially on a set of high value programs, each targeting a disease with well-understood biology and a clearly defined clinical development and regulatory path, and each expected to provide the foundation for expansion into additional opportunities. For more information, please visit **********************
Position Overview
Prime Medicine is seeking a Quality Assurance (QA) Director to serve as the company's primary quality assurance expert across both clinical and nonclinical programs. This role will partner strategically with Clinical Development and Nonclinical functions to establish and maintain pragmatic, risk-based quality frameworks that ensure regulatory compliance and data integrity from early development through clinical execution. The ideal candidate brings hands-on QA experience in gene therapy modalities and a track record of sound judgment, collaborative decision making, and effective partnership with cross functional teams.
The ideal candidate will be onsite 2-3 days a week in Watertown, MA.
Quality Strategy & Governance
Evolve and deliver the clinical and nonclinical quality strategy for Prime Medicine, embedding ICH E6(R3) and ICH M3(R2)/OECD principles from first-in-human through pivotal stages.
Establish and maintain systems and processes (including SOP development) to improve the quality and compliance of both clinical and nonclinical studies, providing oversight and support to CRO GLP studies and internal non-GLP study activities in both the United States and Rest of World (ROW).
Partner tightly with Nonclinical, Clinical Operations, CMC, and Regulatory teams to make risk‑balanced, time‑bound decisions that protect subjects and program timelines.
Maintain and advance the phase‑appropriate Quality Management System (QMS) for GCP, applying proportionality to indication, phase, and patient risk. Provide input to and perform reviews of Deviation, CAPA, and Change Management records.
Ensure data capture, management and analysis is fit for purpose, including audit trail reviews and software assurance approaches to satisfy 21 CFR Part 11/EU Annex 11 compliance requirements.
Support or lead QA audits and inspections of clinical and nonclinical sites, vendors and studies, ensuring appropriate follow-up and CAPA closure. Contribute to the authoring, review, and revision of SOPs, templates, and procedural documents related to GLP and GCP activities.
Nonclinical Study Oversight
Ensure nonclinical study protocols are reviewed and approved on time, and that deviations from approved protocols are properly documented, evaluated, and reported. Implement systems and workflows to ensure that data in study reports are accurate, complete, and traceable through the ELN to raw data and animal subjects where applicable.
Confirm that bioanalytical method qualification and validation studies are conducted in accordance with internal SOPs, ICH M10, and other applicable regulatory guidance. Review bioanalytical method reports for clarity, traceability, and data integrity from source data through final report.
Serve as the quality assurance liaison to CROs conducting GLP studies, providing compliance oversight to ensure adherence to 21 CFR Part 58 and OECD GLP requirements.
Clinical Study Oversight
Lead implementation of ICH E6(R3) principles by integrating quality-by-design and Critical-to-Quality (CtQ) factors into study planning, execution, and monitoring. Conduct proportionate risk assessments and maintain defined Quality Tolerance Limits (QTLs) as appropriate to ensure participant safety and data reliability.
Partner with CMC teams as needed to ensure ATMP GMP standards are maintained in accordance with the trial protocol, pharmacy manual(s) and related documents; use manufacturing quality knowledge (e.g., process validation) to support comparability assessments for clinical impact.
Review critical study documents (e.g. clinical protocols, ICFs, monitoring plans, and other essential documents) to ensure compliance with applicable regulations, SOPs, and GCP guidelines. Ensure the maintenance of all QA documentation in the QMS and TMF, if applicable.
Apply a risk-based oversight model that tailors monitoring, deviation management, and data governance to identified risks; ensure timely risk review, communication, and documentation of key quality issues and remedial actions.
Partner with study teams on vendor selection/qualification; conduct audits, maintain the audit schedule, establish Quality Agreements and provide ongoing oversight of vendor performance. Provide coaching and just-in-time training to study teams and sites on product-specific GCP expectations.
Receive, investigate, and escalate reports of potential scientific misconduct or serious breaches, ensuring appropriate root‑cause analysis, documentation, and regulatory reporting.
Lead inspection readiness efforts as required. Chair/participate in mock inspections and interview training; storyboard key risks/issues and dossier positions; lead remediation sprints on identified gaps.
Required Qualifications
10+ years in GCP/Clinical Quality Assurance, including 5+ years in cell & gene therapy; direct experience in gene editing modalities strongly preferred.
Demonstrated success as a primary or sole QA lead supporting early-phase clinical and nonclinical programs.
Deep, current knowledge of ICH E6 (R3), ICH M10, OECD GLP, and FDA/EMA expectations for CGT/ATMPs; practical experience bridging GCP-GLP-GMP interfaces.
Proven decision quality under uncertainty and ability to influence program-level tradeoffs while maintaining compliance and scientific integrity.
Hands-on leadership of audits (CROs, sites, specialty vendors, bioanalytical labs) and inspection readiness with successful outcomes.
Excellent written and verbal communication; clear, concise reporting and executive level briefings.
Preferred Qualifications
Experience implementing RBQM, QTLs, and data driven quality metrics in CGT studies.
ASQ CQA or equivalent auditor certification.
The pay range reflects the full-time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on several factors including, but not limited to, relevant experience, skills, and education. This role is eligible for an annual short-term incentive award (e.g., bonus) and an annual long-term incentive award (e.g., equity).
Prime Medicine offers a comprehensive Total Rewards package with robust health, financial, and wellness benefits-including medical, dental, vision, life insurance, a 401(k) match, and equity programs-along with generous paid time off, wellness days, and company-wide recharge breaks.
Our commitment to employee well-being reflects our belief that when we care for our people, we strengthen our ability to put patients first and make meaningful impact together.
U.S. Pay Range$207,000-$253,000 USD
Prime Medicine is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classification protected by law.
Auto-ApplyDirector, Clinical Quality Assurance
Quality assurance manager job in Waltham, MA
Dyne Therapeutics is focused on delivering functional improvement for people living with genetically driven neuromuscular diseases. We are developing therapeutics that target muscle and the central nervous system (CNS) to address the root cause of disease. The company is advancing clinical programs for myotonic dystrophy type 1 (DM1) and Duchenne muscular dystrophy (DMD), and preclinical programs for facioscapulohumeral muscular dystrophy (FSHD) and Pompe disease. At Dyne, we are on a mission to deliver functional improvement for individuals, families and communities. Learn more ************************* and follow us on X, LinkedIn and Facebook.
Role Summary:
The Director, Clinical Quality Assurance leads GCP compliance and quality oversight for clinical programs and commercial products. This role is responsible for developing and implementing risk-based strategies; managing audits, inspections, and vendor oversight; and ensuring global regulatory compliance. This role partners cross-functionally to drive continuous improvement, inspection readiness, and sponsor oversight, while proactively identifying and mitigating quality risks. As a subject matter expert, this role establishes program support to uphold industry best practices and regulatory requirements.
This role is based in Waltham, MA.
Primary Responsibilities Include:
Inform and contribute to audit planning and strategy
Perform and/or coordinate clinical site and vendor audits
Oversee deviations, quality issues (QIs), CAPAs, effectiveness checks, root cause analyses, and associated KPIs
Advise internal stakeholders and external partners on GCP compliance matters and identify emerging non-compliance trends
Support inspection readiness activities and co-host regulatory inspections
Develop and deliver GCP-related training; contribute to the creation, revision, and maintenance of policies, SOPs, and work instructions in alignment with global regulatory requirements
Conduct and/or manage the qualification and oversight of service providers
Ensure service providers adhere to quality programs and applicable regulations, maintaining inspection readiness
Assess and escalate compliance risks identified through audits to protect subject safety, data integrity, and business continuity
Lead or support the preparation for and response to regulatory audits and inspections, ensuring adherence to requirements and timely resolution of findings
Support investigational new drug (IND) applications and related correspondence with global regulatory authorities
Education and Skills Requirements:
Bachelor's degree in a scientific, allied health, or medical field required; Master's degree preferred
Minimum of 10 years of progressive experience in the pharmaceutical or biotechnology industry, including at least 5 years in a Clinical Quality Assurance role (or an equivalent combination of PV and QA experience)
Deep knowledge of global regulations (e.g., FDA, EMA) and guidelines (e.g., ICH, GVP, GxP), including safety reporting requirements
Broad clinical development experience across all phases (Phase I through BLA/NDA)
Strong understanding of GCP quality principles spanning preclinical, clinical, and commercial stages
Proven experience developing and implementing risk-based clinical quality assurance programs
Demonstrated success leading clinical site and supplier audits, managing regulatory inspections, and responding to findings
Skilled at effectively communicating quality events and outcomes to internal stakeholders
Excellent interpersonal, verbal, and written communication skills
Working knowledge of multiple therapeutic areas is a plus
Results-oriented, with the ability to set clear objectives, manage competing priorities, and meet dynamic timelines
Flexible and creative problem solver with a proactive mindset
Highly collaborative team player who fosters open communication and cross-functional cooperation
Willingness to travel up to 20% based on business needs
#LI-Onsite
MA Pay Range$190,000-$232,800 USD
The pay range reflects the base pay range Dyne reasonably expects to pay for this role at the time of posting. Individual compensation depends on factors such as education, experience, job-related knowledge, and demonstrated skills.
The statements contained herein reflect general details as necessary to describe the principles functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance workload.
Dyne Therapeutics is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Auto-ApplyDirector, Clinical Quality Assurance
Quality assurance manager job in Boston, MA
At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you.
Director, Clinical Quality Assurance
The Director, Clinical Quality Assurance position is responsible for design, delivery and execution of the North America (NA) Clinical Quality Assurance (CQA) strategy including audit and inspection management and oversight of the Quality management system. This role is responsible for Good Clinical Practice (GCP) oversight, and for assuring the compliance of projects, products and programs with Eisai's Standard Operating Procedures (SOPs), Policies, and all applicable worldwide regulations and guidelines (e.g. US, EU Directives, US FDA, PMDA, ICH).
Essential Functions
* Independently conduct audits
* Review and oversee results of CQA audits of study sites, clinical vendors, clinical documents, and internal process audits
* Facilitate Sponsor health authority inspections of global clinical facilities and study sites
* Continuously drive innovation through active search, evaluation, acquisition, and implementation of high-impact new technologies/ procedures across clinical quality programs
* Direct skill-building interventions for CQA staff through cross-functional/ external partnerships to reskill/ upskill and adapt the workforce to evolving technologies.
* May be responsible for direct people management including goal setting, performance management, development, and engagement.
Requirements
* Bachelor's degree in an associated functional discipline (advanced degree preferred) with minimum 12 years in clinical research/ operations/ data management or related area.
* 5+ years of experience in GCP auditing.
* Substantial experience in inspection management.
* Substantial experience with US, EU, and international regulatory standards and guidelines for the conduct of clinical trials.
* Demonstrated ability to operate and influence decision-making processes
* Effective communication skills
* Successful track record of supervising employees and managing cross-cultural differences
* Technical and administrative capabilities to independently carry out routine, complex and for-cause audits
* Knowledge of data integrity controls and systems quality for clinical area
* Strong analytical skills and report writing skills
* Experience with GxP systems including computer system validation and associated regulations, recommended.
* Ability to Travel (approximately 20%)
* Candidates near Eisai's NJ/PA location will be preferred. For candidates near an Eisai location, Remote Work Arrangement will consist of 2-4 days in office (Nutley/Exton) per month and 1-2 audits quarterly; remote audits, are held in Nutley. CQA is also expected to be present in Nutley for any inspections or critical inspection mgmt. activities.
Eisai Salary Transparency Language:
The base salary range for the Director, Clinical Quality Assurance is from :195,000-256,000
Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan.
Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills.
Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ***********************************************
Certain other benefits may be available for this position, please discuss any questions with your recruiter.
Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.
Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:
Right To Work
E-Verify Participation
Auto-ApplyDirector of QA
Quality assurance manager job in Boston, MA
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Job Title: Director of QA
Locations: Boston, MA or Windsor, CT | Hybrid
Get To Know Us:
We are a fast-paced, dynamic team, who are leaders in technology and responsible for developing, maintaining, implementing, and expanding our next-generation platform for insurance companies. Singularity is a cloud-based, AI-powered platform for insurers and investment managers that provides integrated accounting, operational processing, and advanced analytics for all asset types.
Why You Will Love It Here!
Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
Your Future: 401 (k) Matching Program, Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents, and Experiences of Our Employees
Training: Hands-On, Team-Customized, including SS&C University
Extra Perks: Discounts on fitness clubs, travel, and more!
What You Will Get To Do:
The Director of QA is responsible for defining and executing a consistent and repeatable process for full product testing, deployment, and release for Insurance software solutions. The Director must have strong leadership and planning skills and be able to manage both large and small projects through an iterative lifecycle model. Ensures that products meet end-user functional and design requirements as well as performance and scale expectations through the execution of software quality tests.
Defines and executes integration, performance, regression, and/or acceptance testing. Develops and supports the test automation environment for executing software quality tests. Leader with broad operational or functional responsibilities who participates with other senior leaders or executives to establish and ensure the achievement of strategic plans and objectives. Demonstrates in-depth company knowledge, specialized skills, and influence to solve critical and complex issues.
Participates in the development and administration of broad-scope programs and projects that have a significant impact on operational or functional success. The Director will manage a team across multiple locations and will be responsible for defining and executing the test strategy, maintaining a build environment throughout the iterative development cycle, and building the final release of the product to deliver to market.
The incumbent for this role will:
• Define and maintain project plans to manage delivery schedule, resource management, task tracking, and status reporting through testing and release phases of projects
• Define and execute a consistent, repeatable process for QA
• Maintain an efficient, high-quality library of scripts for automated testing
• Deliver a clear release-to-market certificate for all product releases
• Maintain reliable infrastructure to support source control, build, and release environment
• Deliver a reliable and repeatable deployment model for all products
• Manage day-to-day task assignment and team member workload
• Manage progress and status for a cross-functional team across multiple projects
• Establish SMART goals and career development for team members and review/reset as necessary
What You Will Bring:
Candidates must have led product QA organizations with oversight over the parts of the software development process that involve QA testing and release readiness, and have experience with SaaS software applications in the financial services sector.
10-15 years of experience in the financial industry
10 years in a QA leadership position
A candidate should have extensive experience implementing the testing and QA approach as applied to a business or a product
Candidate must have planning and presentation skills
The Candidate must have strong leadership abilities and the ability to provide direction
Education: B.A. or B.S. required
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ ************************
Salary range for the Position is expected between $150,000.00 and $175,000.00. The successful candidate may be eligible for an annual discretionary incentive compensation award.
#LI-DS3
#LI-HYBRID
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Auto-ApplyProgram Manager - Clinical Quality Management (Infectious Disease Bureau)
Quality assurance manager job in Boston, MA
The Ryan White Dental Program (RWDP) is a comprehensive dental access program for persons living with HIV/AIDS in Massachusetts and Southern New Hampshire, funded under Ryan White Part A and with funds from the Massachusetts Department of Public Health. Services funded are recruitment of dentists and preventive, diagnostic and therapeutic services rendered by licensed dentists and dental hygienists.
Under the supervision of the Director of the Ryan White Dental Program , the Clinical/Quality Management Program Manager of RWDP will be responsible for clinical quality improvement, reviewing eligibility for clients accessing services; providing technical and monitoring assistance to assure dental vendors attain contracted goals & objectives; monthly reporting of program activities; maintaining consistent contact with dental providers and other parties as needed; and working collaboratively with program & fiscal staff to ensure system accountability.
Responsibilities
Review dental treatment plans and history to determine appropriate options for people living with HIV (PLWH) seeking dental care to be reimbursed by the program
Provide initial review of dental claims, including client eligibility, dental billing codes, and prior approvals
Review past billing and client dental records to prevent duplicate or improper billing for services
Monitor monthly prior approval expenditures and assist in reconciliation of payments in coordination with other Dental and BPHC fiscal staff
With the assistance of other RWDP staff, review and update annual Scope of Services documents for dental contracts, including client eligibility, fee schedules, and other requirements
With the assistance of other RWDP staff, develop and update a Standard Operating Procedures (SOP) manual, including policies and procedures for Dental staff, vendors, and clients; the client enrollment process; recruitment of vendors; and reimbursement process for dental services.
Draft and revise quality management plan for the program, including tracking of health and quality of life indicators, dental standards of care, and quality improvement activities
Conduct regular research into the most current dental best practices and disseminate such content to a diverse audience, including HIV service providers and clients
Provide support on presentations to both internal and external stakeholders on the impact of services on the oral health care needs of PLWH
Regularly attend programmatic meetings
Handle communication with clients, dental providers, and others
Perform other duties as required
Supplier Quality Manager
Quality assurance manager job in Coventry, RI
Supplier Quality Manager
FLSA Status: Exempt
Are you ready to embark on an exhilarating journey with a team that's passionate about making a difference? Pharmaron is thrilled to invite you to join us as our newest Supplier Quality Manager at our Coventry, RI facility! If you're craving a role that offers challenges, growth, and meaningful impact, then this is the opportunity you've been waiting for.
Job Overview:
Pharmaron's Coventry site is seeking an experienced Supplier Quality Manager to lead QA activities related to suppliers, materials, receiving, and warehousing. This role also provides support for QA functions in manufacturing and equipment qualification. This is an excellent opportunity for a self-motivated and driven professional to contribute to a dynamic and growing organisation within the pharmaceutical sector.
What You'll Be Doing:
Supplier Qualification & Management
Maintain the site's supplier and service provider qualification programme, including contract labs
Act as QA point of contact for supplier deviations and corrective actions
Manage quality agreements and maintain Approved Supplier Lists
Review and document supplier change notices
Ensure supplier documentation is up to date
Host the Vendor Assurance Committee and lead QA assessments for new materials and suppliers
Write and assess material specifications and vendor assurance reports
Perform risk assessments and collaborate with development teams on use test requirements
Auditing & Inspections
Conduct supplier audits
Support internal audits, client audits, and regulatory inspections
Quality Systems & Projects
Lead cross-functional teams for major investigations using site tools
Ensure procedures are phase-appropriate for clinical Phase 1 through commercial API manufacturing
Contribute to the implementation of an ERP system for warehouse and procurement systems
Manufacturing & Equipment Qualification
Coordinate product release activities including batch record review and analytical data receipt
Support equipment cleaning and qualification processes
Client Development Support
Assist with client quality agreements
Help develop and track Key Performance Indicators (KPIs) with clients
What We're Looking For:
A Bachelor's degree in Chemistry, Engineering, or a related scientific discipline
Minimum 6 years of QA experience in a CMO/CDMO environment focused on API manufacturing
Strong understanding of phase-appropriate quality systems (from clinical Phase 1 through commercial API)
Experience in regulatory and client interactions, including inspections and audits
Proven ability to host audits and support regulatory inspections
Solid knowledge of ICH guidelines (especially ICH Q7) and CFR regulations
Familiarity with ERP systems and Quality Management Systems such as TrackWise
Excellent communication and collaboration skills
Why Pharmaron?
Pharmaron is a premier service provider for the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities and established a broad spectrum of research, development, and manufacturing service capabilities throughout the entire drug discovery, preclinical, and clinical development process across multiple therapeutic modalities, including small molecules, biologics, and CGT products. With over 21,000 employees and operations in the U.S., the U.K. and China. Pharmaron has an excellent track record in delivering R&D solutions to its partners in North America, Europe, Japan, and China.
Collaborative Culture: You will thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centered" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners, and collaborators.
Benefits: As part of our commitment to your well-being, we offer a comprehensive benefits package:
Insurance including Medical, Dental & Vision with significant employer contributions
Employer-funded Health Reimbursement Account
Healthcare & Dependent Care Flexible Spending Accounts
100% Employer-paid Employee Life and AD&D Insurance, Short and Long Term Disability Insurance
401k plan with generous employer match
Access to an Employee Assistance Program
How to Apply:
Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today!
As an Equal Employment Opportunity and Affirmative Action employer, Pharmaron values diversity and inclusion in the workplace, fostering an environment where all individuals are empowered to succeed. Join us in our mission to make a difference in the world of life sciences.
Biomedical Education QA Engineering Coordinator
Quality assurance manager job in Boston, MA
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Responsible for building, providing, coordinating, and, facilitating comprehensive training and education on the use, maintenance, and troubleshooting of biomedical equipment to BME technical staff.
Does this position require Patient Care? No
Essential Functions
* Develop, deliver, coordinate, and facilitate training programs on the use and maintenance of biomedical equipment, including but not limited to diagnostic, therapeutic, and monitoring devices.
* Develop and update training materials, user guides, and standard operating procedures (SOPs) for various biomedical devices and technologies. Ensure training programs are aligned with the latest industry standards, safety regulations, and healthcare protocols.
* Provide and facilitate practical, hands-on training sessions, demonstrating how to properly set up, operate, and troubleshoot biomedical equipment. Ensure participants achieve competency in equipment use to enhance patient outcomes.
* Stays up to date on new technologies, product updates, and advancements in biomedical engineering.
* Ensure that all training content adheres to healthcare regulations, safety standards, and compliance guidelines (e.g., FDA, OSHA).
* Evaluate the effectiveness of training programs through assessments, feedback, and observation. Identify areas for improvement and adjust training programs to ensure participants meet required proficiency levels.
* Work closely with biomedical engineering teams, medical device manufacturers, and technical staff to ensure smooth integration of biomedical equipment into healthcare operations.
Qualifications
Education
Bachelor's Degree Biomedical Engineering required or Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Experience in biomedical equipment or other closely related role 3-5 years required and Experience in training, staff development, or other related role 1-2 years preferred
Knowledge, Skills and Abilities
* Strong technical understanding of biomedical equipment, such as diagnostics, patient monitoring, and therapeutic devices.
* Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences.
* Proficiency in Microsoft Office Suite (PowerPoint, Word) and familiarity with training software or learning management systems (LMS).
* Problem-solving skills with an ability to troubleshoot and resolve technical issues in real time during training sessions.
Additional Job Details (if applicable)
Physical Requirements
* Standing Frequently (34-66%)
* Walking Frequently (34-66%)
* Sitting Occasionally (3-33%)
* Lifting Frequently (34-66%)
* Carrying Frequently (34-66%)
* Pushing Occasionally (3-33%)
* Pulling Occasionally (3-33%)
* Climbing Rarely (Less than 2%)
* Balancing Frequently (34-66%)
* Stooping Occasionally (3-33%)
* Kneeling Occasionally (3-33%)
* Crouching Occasionally (3-33%)
* Crawling Rarely (Less than 2%)
* Reaching Frequently (34-66%)
* Gross Manipulation (Handling) Frequently (34-66%)
* Fine Manipulation (Fingering) Frequently (34-66%)
* Feeling Constantly (67-100%)
* Foot Use Rarely (Less than 2%)
* Vision - Far Constantly (67-100%)
* Vision - Near Constantly (67-100%)
* Talking Constantly (67-100%)
* Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
100 Blossom Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$92,102.40 - $134,056.00/Annual
Grade
7
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-Apply