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Quality assurance manager jobs in Washington - 319 jobs

  • Engine Test Stand Development Lead

    Blue Origin LLC 4.2company rating

    Quality assurance manager job in Seattle, WA

    A leading aerospace company is seeking an experienced Project Manager to lead team efforts in delivering new engine test stand infrastructure. This role involves managing a skilled team focused on design, construction, and commissioning of various systems. Ideal candidates will have a Bachelor's degree in engineering, over 10 years of experience in project management, and strong leadership abilities. The position is based in Seattle, WA, and requires up to 50% travel. Competitive compensation and relocation assistance provided. #J-18808-Ljbffr
    $98k-127k yearly est. 5d ago
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  • Quality Assurance Manager (Relo Available)

    Planet Pharma 4.1company rating

    Quality assurance manager job in Everett, WA

    Need to sit onsite in Everett, WA (relocation assistance available) The QA Manager - Lab Sciences will be responsible for managing QA staff and resources to ensure efficiency across functions and sites in support of Lab Sciences operations. They will also be responsible for staff development and align with strategic plan needs. Their goal will be to integrate internal and external quality info inputs to quickly adapt and modulate QA activities. The QA Manager - Lab Sciences will also utilize the application of risk assessment approaches within QA operations. Their goal will be to insure QA operations consistently meet internal and external timelines. They will be expected to be the second level of quality issue escalation / conflict resolution. Duties: Maintain and monitor Key Performance Index related to QA pertinence and timelines. Manage the internal inspection program and ensure its completion on an annual basis. Identify and coordinate training within the group. Approval of audit plans to ensure they're adequate and reflective of the needs identified from risk assessment strategies and various quality input information. Participate in the coordination and logistics of sponsors and/or regulatory authorities inspections. Prepare annual staff development plans, provide resources towards their completion, and perform adequate follow-ups through regular 1:1 staff meetings. Integrate quality inputs to modulate QA activities strategies and focus. Provide quarterly quality reports to the director on initiatives, risk assessment approaches, and results. Participate in the review of regulatory agency and/or sponsor's deficiency letter to ensure they're adequate, complete, compliant, and with the required courtesy and tact. Lead identified quality initiatives/projects identified through QMS, sponsor audits, and/or regulatory inspection audits. Qualifications: Bachelor degree or higher, in Chemistry, Biochemistry, Biology, or equivalent field with a minimum of five years experience, or equivalent combination of education and experience, in the pharmaceutical industry. Extensive knowledge of GLP and clinical sample analysis experience. Knowledge and understanding of the applicable US, Canadian, European, and ICH pharmaceutical regulations and guidelines. Detail oriented and ability to meet tight deadlines. Project management and coordination skills. Tactful, reliable, persuasive, dependable, consistent, flexible. Excellent written and oral communication skills. Software: Microsoft Office.
    $92k-138k yearly est. 1d ago
  • RN Quality Program Manager - Oncology

    Providence Health and Services 4.2company rating

    Quality assurance manager job in Bellevue, WA

    Quality Program Manager RN - Oncology @ Swedish First Hill Full time Day shift Fantastic benefits and compensation package offered by Providence that begin on your first day of employment. Join us, and find out how many ways we offer you the chance to focus on what really matters - our patients. This role is responsible for regulatory compliance and quality standards in accordance with Foundation for the Accreditation of Cellular Therapy (FACT) guidelines. Under the direction of operational and clinical leadership, the Supervisor leads the compliance audits, corrective action process, and other quality and compliance activities designated in the Quality Management Plan and Audit Calendar. Ensures compliance with FACT, CIBMTR, and other applicable agencies by continually engaging agencies around updates, identifying and updating internal SOPs to reflect changes, and coordinating and documenting education to necessary parties. Regularly reviews status of annual competency requirements, identifies avenues to assist in meeting requirements, and notifies participants of any deficiencies throughout the year. Partners with IS, Best Practice, Clinical Transformation, analytics, patient engagement, patient safety, risk management and other teams to coordinate improvements in education, workflow, Epic, and other areas identified by project teams. Will participate in Quality Management Committee meetings/Transplant CPC meetings and collaborate with various clinical departments for planning, coordination, implementation, and monitoring of all quality management activities throughout the service line. Manages the Quality Calendar and performs associated audits. Shares audit results with leadership, proposes and implements corrective action plans. Participates in the design, creation, validation, analysis, and communication of clinical quality data as it related to organizational priorities in partnership with analytics and other relevant teams. Works closely with Data Managers to ensure data integrity and quarterly CPI requirements are met. Supports the evaluation and continual improvement of quality and safety at Swedish, as represented by the quality management system and/or other standardized practices across the enterprise. Uses standardized principles (i.e., document vetting and control) and processes (i.e., internal audits, preventative/corrective action, risk reduction, action planning) as appropriate. Remains current and knowledgeable about regulatory requirements and payor/government programs such as FACT and CIBMTR. References that information to design effective systems and processes and meets or exceeds those standards. Creates project summaries and reports, leads project committees/workgroups, and provides presentations and other communications to local and system-wide groups/teams in partnership with division leadership as needed. Participates thoughtfully and constructively in team meetings. Assists with onboarding of new team members. Maintains minimum 10 hours of cellular therapy education. Providence caregivers are not simply valued - they're invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Bachelor's Degree Nursing; graduation from an accredited school. Upon hire: Washington Registered Nurse License. Upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. 3 years Direct patient care. Experience with EHRs. Experience developing clinical care policies, procedures and order sets. Preferred Qualifications: Master's Degree Healthcare. 1 year Experience in a supervisory role; delegating nursing responsibilities to licensed and unlicensed personnel within a medical setting (ambulatory or acute). Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 405697 Company: Swedish Jobs Job Category: Clinical Quality Job Function: Quality/Process Improvements Job Schedule: Full time Job Shift: Day Career Track: Nursing Department: 3901 SFH HEM ONCOLOGY Address: WA Seattle 1221 Madison Work Location: Swedish First Hill 1221 Madison-Seattle Workplace Type: On-site Pay Range: $57.86 - $89.83 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Quality Control, Keywords:Quality Control / Quality Assurance Manager, Location:Bellevue, WA-98005
    $57.9-89.8 hourly 5d ago
  • Quality Control Manager

    DSJ Global

    Quality assurance manager job in Vancouver, WA

    Quality Control Manager - Construction/MEP Equipment Manufacturing Employment Type: Full-Time Are you passionate about delivering top-tier quality in construction projects? We're seeking a Quality Control Manager to oversee the implementation of quality control plans and ensure all work meets contractual and industry standards. Key Responsibilities Develop, maintain, and communicate QA/QC standards for the project. Review project specifications for code compliance and constructability. Conduct and manage field observations of MEP systems for compliance. Prepare periodic quality control reports for management. Identify deficiencies and lead corrective actions. Maintain QA/QC records, reports, and correspondence. Organize and lead QC/QA preparatory meetings before field work begins. Provide coaching and performance feedback to team members. Qualifications Bachelor's degree in Engineering, Construction Management, or related field (or equivalent experience). 7+ years of relevant experience, including 3 years in a leadership role. Strong understanding of lean construction/manufacturing principles. Excellent communication, analytical, and project management skills. Ability to multi-task and prioritize effectively. Proficiency in Microsoft Office Suite (Excel, Word, Bluebeam). Benefits 100% employee-owned company. 401(k) with 50% company match and immediate vesting. Medical, dental, and vision insurance (100% paid for employee). Annual performance-based bonus program. Life and disability insurance. Flexible spending plans. Paid parental leave, holidays, vacation, and personal time. Professional development opportunities and company-paid memberships. Wellness benefits. Ready to lead quality excellence? Apply today and join a team that values precision, innovation, and employee ownership!
    $74k-111k yearly est. 1d ago
  • Quality Supervisor

    Motive Workforce 4.3company rating

    Quality assurance manager job in Burlington, WA

    Quality Supervisor - Rotating Pitman Schedule onsite in Skagit County $78,000-$85,000 + 10% Bonus Potential | 12-hour rotating shifts with every other weekend off Our client is seeking a Quality Supervisor to oversee daily QC operations and champion continuous improvement across manufacturing processes. In this hands-on leadership role, you'll guide and develop QC personnel, collaborate cross-functionally with Engineering and Manufacturing, and ensure compliance with ISO-based standards. You'll play a key role in investigating root causes, implementing corrective actions, and optimizing product quality, process efficiency, and customer satisfaction. What You'll Bring: Bachelor's in STEM or related field (or equivalent experience) 3+ years in Quality Assurance, including 2+ years in a supervisory role Proven expertise in Lean Manufacturing, Six Sigma, or TQM methodologies Strong analytical, communication, and leadership skills Why You'll Love It Here: Competitive pay + annual performance bonus Comprehensive medical, dental, and vision coverage 401(k) + PTO + tuition reimbursement Employee recognition & PV panel purchase programs Opportunities to drive meaningful process improvements If you're a detail-driven leader ready to elevate quality standards and make a lasting impact - apply today!
    $66k-94k yearly est. 2d ago
  • Construction Quality Control Manager

    GSI Technology 4.6company rating

    Quality assurance manager job in DuPont, WA

    Description JOB DESCRIPTION/SUMMARY The CQC Manager will be assigned to Department of Defense (DOD) construction project(s) located in various regions. This individual will be responsible for all aspects of QC and must be onsite during all phases of the construction work. While at the jobsite, the CQC Manager works with the customer and other contractor staff to ensure CQC objectives are met in accordance with the contract requirements and high standards of service delivery are maintained. DUTIES AND RESPONSIBILITIES Prepare and update the QC Attend coordination meetings with the Client, subcontractors, and Implement the “Three Phases of Control” for all definable features of Perform inspections to ensure work is completed in compliance with contract Stop work that does not comply with the contract plans and specifications, and direct the removal and replacement of any defective Prepare and submit daily quality control Conduct weekly CQC meetings at the Oversee the review and approval of design and construction Update As-Built drawings Coordinate onsite and offsite Maintain a testing log. Review invoices prior to approval to ensure all relevant work has been completed in accordance with the contract Perform punch-list and pre-final Perform other duties as requested by supervisors and senior level managers in support of successful performance on all MINIMUM QUALIFICATIONS, SKILLS, AND EDUCATIONAL REQUIREMENTS Graduate of a four-year United States (US) accredited college or university, or equivalent, with a degree in one of the following: engineering, architecture, construction management, engineering technology, building construction, or building science. Completion of course entitled “Construction Quality Management (CQM) for Contractors” and possession of a current certificate. Five (5) years of combined experience as a Superintendent, QC Manager, Project Manager, or Project Engineer. Familiarity with the requirements of US Army Corps of Engineers, Engineer Manual 385- 1-1, and experience in the areas of hazard identification and safety compliance. We are committed to a merit-based hiring process that values individual skills, qualifications, and performance. Our hiring practices comply with all applicable federal, state, and executive orders, including the recent Executive Order on Equal Opportunity Hiring.
    $89k-120k yearly est. Auto-Apply 60d+ ago
  • Quality Control Systems Manager

    Calista Brice

    Quality assurance manager job in Washington

    STG Pacific LLCRegular Pay Range: $140,000 - $165,000 Why choose us? As a proud subsidiary of Calista Brice, we're part of a family of 20+ companies tackling tough construction, environmental, and technical challenges. Working at a Calista Brice company means joining a team where cultural values and practical innovation come together to create meaningful impact. You'll experience the stability of a large organization while enjoying the tight-knit community and entrepreneurial spirit of a smaller company, with opportunities to grow your career across our diverse family of businesses. Calista Brice is owned by Calista Corporation, an Alaska Native Corporation (ANC) established under the Alaska Native Claims Settlement Act of 1971. ANCs were created to support economic development and self-determination for Alaska's Indigenous peoples. Our work directly contributes to advancing the social, cultural, and economic welfare of over 35,000 Alaska Natives in the Calista Region. What does STG Pacific do? STG Pacific delivers vertical, horizontal, design-build, heavy industrial, and specialty foundation construction for government and commercial clients. Established in 2016, we've quickly built a reputation for high-quality construction, delivering on-time, on-budget results for the most complex projects in the industry. Our team leverages more than a century of combined staff experience to mentor new team members, helping you build both technical skills and professional networks. Together, we'll complete complex projects that strengthen communities and infrastructure throughout the Pacific region. STG Pacific is a proud subsidiary of Calista Brice, a group of 20+ companies delivering construction, engineering, and environmental solutions across the United States. What can you expect? As the Quality Control Systems Manager (QCSM), you will work onsite at the Joint Base Lewis-McChord (JBLM) in Washington and will lead and administer the comprehensive three-phase quality control program for federal DoD construction projects, including bid-build and design-bid-build contracts. You will be responsible for developing, implementing, and enforcing the project Quality Control Plan in compliance with USACE and NAVFAC standards. You will manage all quality documentation and reporting requirements and provides consistent, proactive on-site quality oversight to ensure project deliverables meet rigorous standards within a fast-paced and dynamic construction environment. How will you do it? Prepare and submit daily Contractor Production Reports, Quality Control, and submittal log. Ensure that safety inspections are carried out. Maintain updated as-built drawings onsite, testing plan, and log, and ensure all testing is performed per contract. Certify and sign a statement on each invoice that all work to be paid under the invoice has been completed in accordance with contract requirements. Ensure that all required keys, operation and maintenance manuals, warranty certificates, and the As-built drawings are submitted to the Owner. Develop and administer the project quality control plan in coordination with the Project Manager, Project Engineer, and Project Superintendent. Enforce project quality control plans and associated standards. Always maintains presence at the site during the progress of the work. Conduct daily utilization and maintain the Federal Client reporting software. Lead and document weekly QC meetings with the USACE, Project Manager, and Project Superintendent, and provide written minutes as described in project-specific contract documents. Write daily QC reports that reinforce activities that are being constructed in conformance with each specific project's established standard and constructively address non-conformances to produce the desired outcome promptly. Manage, schedule, review, and certify all submittals for client review and approval. Prepare and track all RFI's and DCVRs for submission to the client and the designer. Conduct preparatory, initial, and follow-up meetings to establish an understanding of the standards of care desired for each definable feature of work. Verify and document that all materials received for the project are in conformance with the approved submittal, are handled and stored appropriately, and are acceptable for use in the project. Conduct preconstruction meetings with new and existing subcontractors and the Project Superintendent before the start of each new phase of the work to discuss issues that affect quality. Perform all necessary project inspections needed for compliance with the construction contract. Schedule, document the results of, and maintain a log of all code and independent inspections that are required. Document, correct, and re-inspect all non-conformances before completing the work. Conduct periodic follow-up inspections to verify that work is proceeding in accordance with the contract documents and the approved submittals. Perform Punch-out and Pre-final inspections and participate in Final Inspections. Establish a list of deficiencies; correct prior to the Final inspection. Assemble and forward project closeout documents to the Project Manager. Stop working, if necessary, to resolve matters that affect safety, quality, and/or inhibit the logical progress of work. Work in a constant state of alertness and in a safe manner. Perform other duties as assigned. Supervisory Functions: This position will supervise the QC staff, including employees and consultants. Knowledge, Skills & Abilities: Knowledge of USACE or NAFVAC as it relates to quality control management. Required familiarity with EM 385-1-1 requirements and experience in the areas of hazard identification and safety compliance. Ability to work on secure military facilities. Ability to write routine reports and correspondence. Maintains a professional and appropriate appearance consistent with safety and company standards Ability to be detail-oriented, organized, and proactively follow up as needed. Effective oral and technical written communication skills to effectively and clearly communicate complex information to others, as well as to present information in front of a group. Ability to adapt to changes in tasks in the work environment; manage competing demands and change approach to best fit the situation. Must be able to deal with frequent delays and unexpected tasks as assigned. Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. Basic knowledge of Microsoft business software applications presently used by the Company; ability to learn new applications. Experience and familiarity with RMS 3.0. Ability to analyze and resolve complex issues, both logical and interpersonal. Work requires professional written and verbal communication and interpersonal skills. Ability to participate in and facilitate group meetings with clients. Work requires a willingness to work a flexible schedule. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to learn and understand the Company's Standard Operating Procedures (SOPs). Ability to operate a motor vehicle in a safe and efficient manner. Ability to work in a Native Corporation multi-business environment. Who is STG Pacific looking for? Minimum Qualifications: Bachelor's degree in Engineering, Architecture, or Construction Management is required; or equivalent experience combined with an IBC certification. Minimum 5 years of experience as a Quality Control Systems Manager or in similar QC leadership role in construction is required. A minimum of 10 years of relevant construction experience overall required. Ability to work on secure military facilities is required. Construction Quality Management (CQM) certification either current or held previously or the ability to obtain QM within 60 days of hire is required. Valid state driver's license and must be qualified to operate a vehicle under the conditions of Company's Driving Policy. Ability to pass a drug, driving and background screenings. Preferred Qualifications: Previous experience with the U.S. Army Corps of Engineers (USACE) or NAVFAC is preferred. Familiarity with EM 385-1-1 requirements and hands-on experience in the areas of hazard identification and safety compliance is preferred. Working Environment: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The noise level and working conditions are consistent with those of typical construction jobs. STG Pacific has a fast-paced multi-tasking environment requiring a high degree of efficient and effective performance. At times, work is performed outside of the office at indoor and outdoor job sites. Adaptability regarding schedule and design changes, and occasional overtime for immediate field support or bid processing may be necessary. More reasons you will love working with STG Pacific: Competitive wages and bonus programs - We believe in developing our employees to progressively advance in their careers. We achieve this by providing you with annual performance reviews with recommendations on training to achieve your goals. Mentorship Program designed for employees to formalize a working relationship between seasoned professionals and young professionals to develop specific areas of knowledge to grow their careers within the family of companies. Tuition reimbursement. Health insurance through the Federal Employee Benefit Program (FEHB) with many plans to choose from with ridiculously low employee premiums. FSA health care and/or dependent care/HSA with HDHP. Dental and Vision Insurance. Employee Assistance Program for you and your family. Company paid Life Insurance, AD&D, LTD. Voluntary paid Life Insurance and AD&D as well as STD, Accident, Cancer/Critical illness, and Whole Life Insurance. Paid time off (based on an employee having 2080 paid regular hours per year (40 hours per week). May increase per years of service in eligible status.) 0-2 years 15 days 3-5 years 23 days 6-9 years 27 days 10-14 years 30 days 15-19 years 33 days 20 or more years 37.5 days 10 Regular Holidays, 1 Bonus - Work Anniversary “Floating” Holiday. Eligible after 1 year of service, must be taken within the calendar year. 401(K) match at $0.50 on the dollar up to 6% of your contribution. *Benefits may vary based on status of position and subject to associated plan eligibility provisions, or company handbook. For questions, please email the Human Resources Department at ******************* . How do you apply? Please visit our careers page at ******************** and select STG Pacific under the company tab. You have questions, or need assistance with applicant accommodation, how do you reach a recruiter from STG Pacific? Simply reach out to **************************** As an Equal Opportunity/Affirmative Action Employer, we believe in each person's potential, and we'll help you reach yours. Join us and let's get started! For the full including physical and environmental demands please reach out to **************************** PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.
    $140k-165k yearly Auto-Apply 16d ago
  • Quality Manager

    Denali Advanced Integration 3.4company rating

    Quality assurance manager job in Redmond, WA

    Benefits: U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position: Manages QC and QE functions across sites or regions; drives consistency, compliance, and continuous improvement globally. The Quality Manager is responsible for leading and integrating Quality Control (QC) and Quality Engineering (QE) functions across multiple sites or regions. This role ensures global consistency in quality practices, drives compliance with regulatory and internal standards, and champions continuous improvement initiatives to enhance product and process quality across the enterprise. Essential Functions: * Develop and oversee QC/QE strategy aligned with Denali's Quality Management System * Standardize inspection, audit, and CAPA processes across all facilities * Implement and monitor key quality metrics for leadership reporting * Lead cross-functional initiatives to reduce defects and improve efficiency * Manage customer and supplier quality performance programs * Provide training and mentorship to QC/QE teams globally * Support readiness for certification audits and compliance reviews Competencies: * Ensures Accountability * Tech Savvy * Communicates Effectively * Values Differences * Customer Focus * Resourcefulness * Drives Results * Plans and Prioritizes * Decision Quality * Self-Development Work Environment: This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools. Physical Demands: This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project-related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources. Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 25 pounds within the building and to other offsite locations as needed for project support. Required Education and Experience: * Bachelor's degree in Engineering, Quality, Industrial, or related technical field * 8-10+ years of progressive quality experience with leadership responsibilities in multi-site or global operations Qualifications: * 8-10+ years of progressive quality experience with leadership responsibilities in multi-site or global operations Strategic mindset with operational execution capability * Deep understanding of QMS, PLM, and quality data analytics * Proven leadership and change management experience * Strong stakeholder communication and collaboration * Strong knowledge of quality systems, regulatory standards, and continuous improvement tools. * Certifications such as CQE, CQM/OE, Six Sigma Black Belt, or ISO Lead Auditor are highly desirable. * Proven leadership, communication, and project management skills. AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $115k-150k yearly est. 40d ago
  • Quality Control Manager - Federal Construction

    Weitz 4.1company rating

    Quality assurance manager job in Bremerton, WA

    Contrack Watts, Inc. is currently seeking an experienced Quality Control Manager to be located in Bremerton, Washington. The Quality Control Manager is responsible for providing direction and leadership on Federal projects. The Quality Control Manager is responsible for the implementation and management of the project Quality Control Program. NAVFAC experience is required for this position. What You'll Do: * Direct and manage the commissioning process on the project inclusive of the startup plan, commissioning schedule and functional testing. * Oversee the inspection process during commissioning to ensure work is delivered in a timely manner, meeting all customer expectations and specifications. * Direct and handle the commissioning process on the project inclusive of the startup plan, commissioning schedule and functional testing. * Lead all activities required in the project closeout inclusive of operations and maintenance manuals, model turn over, and training. * Function as the main point of contact with the owner and on-site representative. * Resolve site commissioning issues and concerns that the customer may have. * Participate in factory witness testing as applicable. * Manage and implement the QC Program. * Ensure testing is performed and provide QC certifications and documentation required. * Managing and coordinating the three phases of control and documentation performed by testing laboratory personnel and any other inspection and testing personnel required. * Organize mutual understanding meeting with owner and subcontractors. * Conduct weekly QC meetings with owner and project team. Participate in weekly subcontractor meeting with project team. * Implement methods for monitoring work activities such as three phases of control and daily progress reports to accurately inform project manager and/or project superintendent of current status of work activity. * Coordinate and participate in pre-installation conferences with subcontractors. * Coordinate, through intermediate QC personnel, follow-up inspections. * Document all quality inspections and pre-installation meetings. * Manage and coordinate QC Specialists, Testing Laboratory personnel, and any other inspection and testing personnel. * Review submittals for accuracy and compliance with plans and specifications. * Ensure that shop drawing and submittal review and approval process is effective and efficient. * Communicate with owner, project manager, superintendent, and subcontractors to collect quality information for improvement and/or quality concerns. What We're Looking For: * Experience: * Bachelor's degree in construction, Civil, Architectural, Mechanical and/or Electrical Engineering is preferred; an equivalent combination of education and experience will be considered. * A minimum of ten (10) years of construction experience (Project Superintendent, QC Manager, Project Manager, Project Engineer, or similar * A minimum of four (4) years as a QC Manager * Experience in a fast-paced environment * Proven history of leading others successfully and to teach, develop and mentor others. * Skills: * Ability to read and interpret construction documents, knowledge of construction methods and materials. * Excellent leadership skills with a desire to mentor, coach, and develop a team * Ability to compare and analyze various systems and related cost impacts * Excellent verbal and written communication * Ability to balance and prioritize projects with impending deadlines * Detail-oriented and highly organized * Strong negotiation skills * Business acumen and relationship building skills * Technology: * Candidate should have experience with Microsoft Office Suite, Apple products (iPhone & iPad) and have the ability to learn specific software. * Solid systems experience with Procore and Bluebeam is preferred. * Training will be provided on company standards. What We Offer: * Competitive Pay * Rewarding Bonus Program * Comprehensive Benefits Package with Tax-Advantaged HSA and FSA offerings * Employer-Paid Short- and Long-Term Disability Programs * Employer-Paid Life Insurance * Generous Paid Time Off Provisions * 401K Retirement Savings Plan with Company Match * Tuition Reimbursement * Fully Paid Parental Leave * Voluntary Products Including: Critical Illness Insurance and Accident Insurance * Corporate Wellness Program with Wellness Time Off and Rewards Visa sponsorship is not available for this position at this time. The Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of the Company without a prior written search agreement will be considered unsolicited and the property of the Company. Please, no phone calls or emails. The Weitz Company, LLC (and its U.S.-based subsidiaries and affiliates) recognizes the value of and is committed to hiring and retaining a diverse and inclusive workforce. We are an Equal Opportunity Employer and follow applicable affirmative action guidelines and policies. All qualified applicants will receive consideration for employment (including minorities, females, veterans, and individuals with disabilities, regardless of sexual orientation, gender identity, or other protected categories in accordance with applicable state and federal laws). The Company is a drug and alcohol-free workplace and background checks are required if applicable. Click here to review our Privacy Notice. #LI-MJ1
    $126k-160k yearly est. 60d+ ago
  • CONSTRUCTION QUALITY CONTROL MANAGER

    Chugach Government Solutions, LLC 4.7company rating

    Quality assurance manager job in Bremerton, WA

    About Us When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture. The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields - each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders. At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences - then Chugach Government Solutions may be the right fit for you! Job Overview The Construction Quality Control Manager (CQCM) is responsible for implementing and managing the quality control program on federal construction projects as a subcontractor to NAVFAC. This role involves ensuring all work complies with contract requirements, federal standards, and NAVFAC-specific guidelines. The CQCM will lead quality inspections, coordinate with subcontractors and stakeholders, and maintain detailed documentation to support project success. This position requires on-site presence at project locations, and demands a strong commitment to safety, regulatory compliance, and timely delivery. Salary Range: $120,000.00 - 140,000.00 Work Model: Onsite/In-Office Responsibilities Essential functions and duties: * Develop, implement, and enforce the Contractor Quality Control (CQC) Plan in alignment with NAVFAC and Unified Facilities Guide Specifications (UFGS), including the Three-Phase Quality Control System (Preparatory, Initial, and Follow-Up phases). * Conduct daily quality control inspections, audits, and testing to verify compliance with project plans, specifications, drawings, and federal regulations (e.g., FAR, DFARS, and EM 385-1-1 safety manual). * Manage subcontractor and vendor performance, ensuring their work meets quality standards; review and approve submittals, shop drawings, and material certifications. * Prepare and maintain comprehensive quality control documentation, including daily reports, deficiency logs, punch lists, submittal registers, and corrective action plans; track and resolve non-conformances promptly. * Coordinate with NAVFAC representatives, project managers, superintendents, and engineers to facilitate preparatory meetings, resolve quality issues, and support project milestones. * Oversee health and safety integration with quality control, including developing site-specific safety plans, conducting hazard analyses, and ensuring adherence to OSHA and NAVFAC safety protocols. * Monitor project schedules and budgets related to quality activities; identify potential variances and recommend corrective measures to maintain project timelines and costs. * Interface with third-party testing labs and inspectors; manage material testing (e.g., concrete, soil, welding) and ensure results meet NAVFAC criteria. * Support change order processes by evaluating quality impacts and providing documentation for claims or modifications. * Promote continuous improvement by analyzing quality data, conducting root cause analyses for deficiencies, and implementing lessons learned from previous NAVFAC projects. Accountable For: * Strong leadership and interpersonal skills to build collaborative relationships with NAVFAC officials, subcontractors, and project teams. * Excellent written and verbal communication skills for preparing reports, conducting meetings, and resolving disputes. * Proficiency in construction management software (e.g., Procore, Autodesk BIM 360, or NAVFAC-specific tools like RMS and eCMS) and Microsoft Office Suite (Word, Excel, Project). * Advanced analytical skills for data gathering, variance analysis, and quality trend identification. * Ability to work in dynamic environments, including outdoor construction sites with varying weather conditions, uneven terrain, and physical demands (e.g., lifting up to 40 lbs., conducting inspections). * Commitment to ethical practices, with a focus on integrity in federal contracting and compliance with anti-corruption standards (e.g., FCPA). Job Requirements Mandatory: * Bachelor's degree in Construction Management, Civil Engineering, or a related field; * Equivalent experience may be considered (Fifteen (15) years in federal construction without a degree). * Minimum of eight (8)years of experience in federal construction quality control, with five (5) years specifically on NAVFAC or similar military/federal projects (USACE, VA, or GSA). * Current USACE Construction Quality Management for Contractors (CQM-C) certification; NAVFAC-specific training or certification is highly preferred. * Proven experience managing quality control on federal subcontracts, including familiarity with NAVFAC's Red Zone processes, eCMS (electronic Construction Management System), and RMS (Resident Management System). * Demonstrated knowledge of federal acquisition regulations, environmental compliance (e.g., NEPA, stormwater management), and sustainable construction practices (e.g., LEED or UFGS sustainability requirements). * Eligibility for a U.S. government security clearance (e.g., Secret level) and ability to pass background checks. * Valid U.S. passport for potential overseas assignments. * Valid driver's license and ability to travel to project sites as needed, including remote or international locations. * Must be able to successfully pass all prehire background and drug testing. Preferred: * Professional certifications such as Construction Quality Control Manager (CQCM), LEED Accredited Professional, or ASQ Certified Quality Manager. * Experience with specialized NAVFAC projects, such as waterfront facilities, military housing, or secure installations. * Familiarity with Building Information Modeling (BIM) and digital quality control tools. Working Conditions: * This role involves a mix of office-based work and on-site inspections. Exposure to construction hazards, noise, dust, and inclement weather is common. Physical Requirements: * Able to conduct site walks, climb ladders, and carry inspection equipment. Reasonable Accommodation: CGS will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Chugach Government Solutions or any if its subsidiaries, please email ******************. Equal Employment Opportunity: Chugach is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law.
    $120k-140k yearly Auto-Apply 21d ago
  • Corporate Customer Quality Program Manager

    Stem Diverse Talent Solutions

    Quality assurance manager job in Burlington, WA

    The Customer Quality Engineer is responsible for leading customer-focused quality assurance efforts, ensuring a high level of customer satisfaction through timely and effective root cause analysis, corrective actions, and continuous improvement initiatives. This role is responsible for all aspects of customer audits and bridges production, engineering, and sales by serving as the frontline contact for customer quality concerns. The Customer Quality Engineer will also oversee the implementation of standard Return Material Authorization (RMA) and Root Cause Corrective Action (RCCA) processes at the site level and ensure consistency across functions. Essential Duties and Responsibilities Serve as the main site-level liaison for customer quality issues, including RMA investigations, root cause analysis, and communication with Sales and Engineering teams. Analyze warranty claims, audit findings and quality performance metrics to identify trends. Supervise and guide a team of quality technicians or engineers focused on finished product, out-of-the-box audits, customer requirements, and outgoing quality. Share regular reports of customer quality performance, scorecards, KPIs, inspection results, and process monitoring with the site team. Implement and maintain customer quality processes aligned with corporate standards (e.g., RMA, RCCA, Apollo, A3, PDCA). Monitor and drive improvements in customer complaint resolution time, RMA cycle time, and customer satisfaction. Lead internal cross-functional teams to resolve customer-reported issues, identify systemic root causes, and implement sustainable corrective actions. Initiate the revision process and engineer solutions using tools such as DFMEA, PFMEA, control plan, etc. to improve quality assurance Maintain and improve systems for outgoing inspection, product traceability, and data analysis (SPC, Pareto, etc.). Champion lessons learned from customer feedback across departments to drive product and process improvements. Prepare and present customer-facing quality reports and metrics. Support and guide the implementation of Quality Management Systems (QMS) related to outgoing product and customer requirements. Foster a culture of quality, customer focus, and continuous improvement through coaching, process audits, and team engagement. Collaborate with Product Engineering, Manufacturing, and IT to streamline quality dashboards and VOC tracking tools. Willingness and ability to travel based on customer need; up to but not limited to 30%.
    $133k-183k yearly est. 58d ago
  • QA Lead /Manager (eCommerce Testing )

    Inabia Software & Consulting

    Quality assurance manager job in Seattle, WA

    Project manager -(eCommerce Testing & Delivery) Contract; Long-term contract We're hiring Tactical PMTs to drive eCommerce testing and delivery execution. These roles will focus on JIRA management, test planning, UAT execution, and testing strategy to ensure quality delivery of new platform releases. Key Responsibilities Create and manage JIRA epics, user stories, and sprint backlogs. Develop and execute test plans, test cases, and regression scripts. Coordinate UAT testing with business and QA teams. Track test progress, defect resolution, and release sign-off readiness. Collaborate with developers, QA, and program leads on delivery timelines. Required Skills & Experience 5-8 years in project or delivery management within an eCommerce or ERP environment. Hands-on experience with JIRA, test case development, and UAT governance. Understanding of eCommerce workflows, order-to-cash, and backend integrations. Excellent attention to detail and strong delivery discipline. Bachelor's degree in technology or related field.
    $106k-144k yearly est. Auto-Apply 60d+ ago
  • Customer Quality Program Manager

    Sterling Engineering, Inc.

    Quality assurance manager job in Burlington, WA

    Quality Manager - Renewable Energy | Solar Products: ? Compensation: $120,000 - $125,000 base salary Are you ready to take your quality and program management career to the next level-and make a real impact in clean energy? We're partnered with a rapidly scaling solar technology company that's building out a brand-new business division, and they're looking for a Quality Manager to join their leadership team. This is a high-impact role where you'll shape quality strategy, lead a cross-functional team, drive continuous improvement, and support operations at both the Washington and South Carolina facilities. You'll be a key figure in ensuring the consistent quality and reliability of a cutting-edge solar product line-at a time when the company is entering an exciting growth phase. ? Why This Role Rocks:? Strategic Leadership - Lead the quality function for a new product line in a company on the rise. Your leadership will directly impact long-term success.? Relocation Support - Moving? We've got you covered. The company offers a generous lump sum relocation package to make your transition smooth.? Travel & Influence - Support both the Washington and South Carolina facilities, giving you multi-site visibility and influence across operations.? Big-Picture Impact - Work with groundbreaking solar technology that's helping to reshape the future of renewable energy.? Excellent Benefits - Enjoy a competitive salary, strong benefits, and the satisfaction of working in a mission-driven organization. ?? What You'll Do: Lead the Quality Department for the Washington facility and support quality efforts at the South Carolina location. Establish and enforce quality systems, procedures, and standards aligned with ISO, customer requirements, and company goals. Drive continuous improvement initiatives across production, engineering, and supplier quality. Lead and manage internal and external audits, including customer audits and regulatory compliance. Oversee non-conformance investigations, root cause analyses, and CAPA implementation to ensure long-term issue resolution. Collaborate with Program Managers and cross-functional teams to align product quality with development timelines and commercial goals. Manage quality documentation and reporting, including KPIs, metrics, and customer-facing quality reports. Build strong relationships with key customers and serve as the technical quality liaison for escalated issues and strategic accounts. Provide training and mentorship to quality engineers and technicians, developing a high-performing team. ? What We're Looking For: Bachelor's Degree in Engineering, Quality Management, or a related technical field. 5+ years of experience in quality management or senior quality engineering, preferably in a manufacturing or high-tech environment. Proven leadership experience managing quality systems, teams, and cross-functional projects. Certified Auditor (ISO 9001 or equivalent) - Required Six Sigma Certification (Green or Black Belt preferred) Strong understanding of root cause analysis, statistical process control, FMEA, and CAPA frameworks. Excellent communication and interpersonal skills, especially in customer-facing and cross-functional settings. Willingness to travel periodically to support the South Carolina manufacturing facility (~20-30%
    $120k-125k yearly 60d+ ago
  • Corp. Customer Quality Program Manager

    Legacy Talent Search

    Quality assurance manager job in Burlington, WA

    Legacy Talent Search is currently seeking candidates for a Corporate Customer Quality Program Manager role in Burlington, WA. Our client is a well-established industry leader known for innovation and a commitment to delivering the highest-quality products. With a focus on continuous improvement, they pride themselves on creating outstanding customer experiences and ensuring excellence at every stage of the product lifecycle. Key Responsibilities: · Serve as the primary Customer Experience (CX) Manager, overseeing the full customer journey from order and delivery through to product end-of-life. · Engage directly with customers-even in the absence of complaints-to proactively evaluate product effectiveness and satisfaction. · Act as the voice of the customer by capturing, analyzing, and communicating customer experiences back to internal teams. · Collaborate with utility customers and third-party auditors on factory audits, IPM audits, and physical inspections, ensuring compliance and transparency. · Lead initiatives to enhance customer touchpoints, driving continuous improvement and measurable satisfaction. · Balance strategic leadership with tactical execution, ensuring hands-on involvement in audit processes and quality assurance activities. · Address and resolve field failures/complaints with a structured, data-driven approach. Qualifications: · Bachelor's degree in Engineering (Mechanical, Industrial, Electrical, or related) or equivalent work experience. · Minimum of 7 years' experience in a Quality or customer-facing role. · Minimum of 5 years' experience managing large-scale, cross-functional Quality or Project Management initiatives. · Must be a Certified Quality Engineer (CQE). · Experience working with utility customers and managing third-party audits (factory, IPM, physical inspections). · Proven track record of handling field failures/complaints. · Lean Six Sigma Green Belt or Black Belt preferred; alternatively, certification as a Lean Master or Lean Expert. · Exceptional interpersonal and communication skills, with the ability to engage effectively with high-level customers. · Strong ability to influence, lead, and collaborate across technical and business functions. · Candidate must be open to relocating to both South Carolina (SC) and Washington (WA). While the current need is in WA, the candidate may need to move to SC once production is ramped up there. Flexibility to relocate to either location is a must. What We Offer: · Competitive compensation and comprehensive benefits package. $110,000-$125,000 DOE. · Opportunities for career growth and leadership development. · A collaborative and customer-focused workplace culture. · The opportunity to shape the customer experience strategy within a global market leader. At Legacy Talent Search, we are more than just a staffing agency. We are dedicated to supporting the growth of the American economy and way of life, one job at a time. With a focus on rebranding the staffing industry, we work tirelessly to show how a specialized recruiting team can drive productivity. Our legacy is built on people and community-how we help others is how we leave our mark. Join us today and discover how we #recruitdifferently. Legacy Talent Search is an equal opportunity employer.
    $110k-125k yearly 60d+ ago
  • Corporate Customer Quality Program Manager

    Imagine Staffing Technology 4.1company rating

    Quality assurance manager job in Burlington, WA

    Job DescriptionJob Title: Corporate Customer Quality Program ManagerLocation: Relocation Required (WA initially; potential future relocation to SC) Hire Type: Direct HirePay Range: $110,000 - $150,000 annually + 15% annual bonus eligibility Work Model: Onsite with Extensive Travel (50%+ domestic travel to distributors, utilities, and end-user customers) Recruiter Contact: Samantha Marranca | 716-256-1271 | smarranca@imaginestaffing.net Nature & Scope:Positional OverviewThe Corporate Customer Quality Program Manager will serve as a customer-facing leader responsible for managing the full end-to-end customer experience-from product ordering and delivery through to end-of-life. This strategic role requires frequent engagement with utility customers, distributors, and auditors to ensure customer satisfaction while driving quality initiatives across the product lifecycle. The position is highly visible, with significant travel requirements and relocation flexibility between Washington and South Carolina as production ramps up.Role & Responsibility:Tasks That Will Lead To Your Success Act as a Customer Experience (CX) Manager by engaging with customers proactively to assess product effectiveness and satisfaction, beyond resolving complaints. Serve as the primary customer interface for utility customers, distributors, and third-party auditors (factory audits, IPM audits, physical inspections). Capture and communicate customer feedback to internal teams, ensuring product and service improvements align with customer expectations. Oversee customer touchpoints throughout the lifecycle of the product, ensuring smooth transitions from delivery to end-of-life. Collaborate closely with local Customer Quality Engineers (CQEs), aligning strategic direction with tactical execution. Partner with internal stakeholders to ensure customer quality standards are met consistently across sites. Skills & ExperienceQualifications That Will Help You Thrive Minimum 7 years of experience in a Quality or Customer-Facing organization. Minimum 5 years in Quality Management or Project Management leading large-scale, cross-functional initiatives. Certified Quality Engineer (CQE) required. Experience handling field failures and complaints. Strong knowledge of utility customer requirements and third-party audit processes (factory audits, IPM audits, inspections). Excellent interpersonal and communication skills with proven ability to engage high-level customers. Ability to balance strategic leadership with tactical execution in partnership with CQEs. Lean Six Sigma Green Belt, Black Belt, or equivalent Lean Master/Lean Expert certification strongly preferred.
    $42k-72k yearly est. 21d ago
  • Medical Quality Program Manager

    University of Washington 4.4company rating

    Quality assurance manager job in Seattle, WA

    **UW Medical Center - Center for Clinical Excellence** has an outstanding opportunity for a **Medical Quality Program Manager** **WORK SCHEDULE** + 100% FTE + Mondays-Fridays **DEPARTMENT DESCRIPTION** This role provides oversight and coordination of UWMC's standardized peer review process. The person in this position is responsible for upholding a best practice for mortality review at UWMC which contributes to ongoing entity and system level quality improvement and patient safety. **POSITION HIGHLIGHTS** + The person in this role also has a regulatory responsibility to review and submit reporting for any deaths in restraints. + The person in this role provides support for projects in Quality and Safety that enable UWMC to meet internal and externally set benchmarks for improvement. **PRIMARY JOB RESPONSIBILITIES** + Must be highly organized and have experience collecting, analyzing and disseminating healthcare quality data. Must be proficient in Excel, SharePoint, MS Office in order to maintain, update and ensure the accuracy of highly confidential Medical Quality data. + This person must have an expert understanding of medical terminology and workflows. + This person provides oversight of the peer review processes under the UWMC Medical Quality Improvement Committee (MQIC). + This individual relies on their clinical and professional expertise to provide ongoing support to Patient Safety, Quality and affiliated teams with minimal supervision. **REQUIREMENTS** A Bachelor's Degree in Healthcare or Data Related Field 5 years relevant experience working in program support within healthcare, to include, at least 1 year of experience managing Healthcare Quality Projects, and at least 1 year in an inpatient hospital setting. Experience working in an academic medical Center. Equivalent experience may substitute for degree requirement. **ABOUT UW MEDICAL CENTER-MONTLAKE** UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street. Excellence. Exploration. Education. (********************************************************************************* **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team (******************************** . Join our mission to make life healthier for everyone in our community. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $75,816.00 annual **Pay Range Maximum:** $113,736.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** Not Applicable **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
    $75.8k-113.7k yearly 60d+ ago
  • Quality Assurance Coordinator

    Delta Dental Washington Dental Service 4.9company rating

    Quality assurance manager job in Colville, WA

    Do you have an eye for detail and a passion for ensuring our customers have the best experience possible? If so...this role is for you! Our Quality Assurance Coordinators develop and maintain a system to assure that all claims, calls, texts and online communication, Group Administration tasks, and Provider Services tasks are handled by Delta Dental of Washington consistently and meet the company's established standards, the customer's specifications, and achieves outstanding quality and reliability levels. This role will work closely with our Operations Managers, Supervisors, and our Training team. At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do - for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity. We offer a highly competitive medical, dental and vision plans as well offering a generous 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities. The pay range for this position In Western Washington varies between $40,905.00 - $55,298.00, and for Eastern Washington varies between $40,560.00 - $54,416.00. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza intends to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay will also be adjusted based on the candidate's geographic location. Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice. * Evaluate claim quality for Operations. Maintain audit performance statistics and error trends. * Review our Service Specialists and Support Team inbound calls to offer feedback based on ability to provide exceptional customer service focused on the customer experience, employee experience, ability to display empathy and build a connection with our customer and provide valuable information while strengthening our brand. * Review and evaluate online communication via text, chat and/or email to ensure that exceptional written communication is provided to our customers. * Review and evaluate daily Group Administration transactions for retro adjustments, new groups, data entry transactions, and specific document processes. * Review and evaluate PSR updates including, address changes, TIN changes, and EFT adjustments associated with TIN adjustments, network adds, credentialing and recredentialing. * Partner and collaborate monthly with Operations Training Dept. to review performance and potential areas for associate development. * Maintain current knowledge base of these consistently changing entities: Dental on Demand system enhancements and modifications, procedural documentation, contract terms, federal and state regulations, Delta Dental Plans Association policies and procedures and any other information pertaining to accuracy. * Maintain open communication between Quality Management and Operations Leadership and staff, building open lines of communication to strengthen the team's relationship with all groups. The experience, skills, and education needed to succeed in the position are outlined below. These requirements are representative of the knowledge, skills, and abilities required to successfully perform the essential functions of the role. * One year call center, claims processing, Provider Services and/or Group Administration experience required. * Effective communication skills (both written and oral) * Proven skills in working independently and as part of a team, while using discretion in decision making and good judgment in problem solving * Proficient PC skills, experience with Excel and Access * A high degree of impartiality and confidentiality when reviewing work to insure objective reporting * A strong desire to perform well and continue to learn * High School diploma or equivalent required. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to the highest standards of information security and HIPAA compliance, ensuring the confidentiality, integrity, and protection of all data. All staff are expected to support this commitment by following relevant policies.
    $40.9k-55.3k yearly 19d ago
  • RN Quality Program Manager - Oncology

    Providence Health and Services 4.2company rating

    Quality assurance manager job in Kirkland, WA

    Quality Program Manager RN - Oncology @ Swedish First Hill Full time Day shift Fantastic benefits and compensation package offered by Providence that begin on your first day of employment. Join us, and find out how many ways we offer you the chance to focus on what really matters - our patients. This role is responsible for regulatory compliance and quality standards in accordance with Foundation for the Accreditation of Cellular Therapy (FACT) guidelines. Under the direction of operational and clinical leadership, the Supervisor leads the compliance audits, corrective action process, and other quality and compliance activities designated in the Quality Management Plan and Audit Calendar. Ensures compliance with FACT, CIBMTR, and other applicable agencies by continually engaging agencies around updates, identifying and updating internal SOPs to reflect changes, and coordinating and documenting education to necessary parties. Regularly reviews status of annual competency requirements, identifies avenues to assist in meeting requirements, and notifies participants of any deficiencies throughout the year. Partners with IS, Best Practice, Clinical Transformation, analytics, patient engagement, patient safety, risk management and other teams to coordinate improvements in education, workflow, Epic, and other areas identified by project teams. Will participate in Quality Management Committee meetings/Transplant CPC meetings and collaborate with various clinical departments for planning, coordination, implementation, and monitoring of all quality management activities throughout the service line. Manages the Quality Calendar and performs associated audits. Shares audit results with leadership, proposes and implements corrective action plans. Participates in the design, creation, validation, analysis, and communication of clinical quality data as it related to organizational priorities in partnership with analytics and other relevant teams. Works closely with Data Managers to ensure data integrity and quarterly CPI requirements are met. Supports the evaluation and continual improvement of quality and safety at Swedish, as represented by the quality management system and/or other standardized practices across the enterprise. Uses standardized principles (i.e., document vetting and control) and processes (i.e., internal audits, preventative/corrective action, risk reduction, action planning) as appropriate. Remains current and knowledgeable about regulatory requirements and payor/government programs such as FACT and CIBMTR. References that information to design effective systems and processes and meets or exceeds those standards. Creates project summaries and reports, leads project committees/workgroups, and provides presentations and other communications to local and system-wide groups/teams in partnership with division leadership as needed. Participates thoughtfully and constructively in team meetings. Assists with onboarding of new team members. Maintains minimum 10 hours of cellular therapy education. Providence caregivers are not simply valued - they're invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Bachelor's Degree Nursing; graduation from an accredited school. Upon hire: Washington Registered Nurse License. Upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. 3 years Direct patient care. Experience with EHRs. Experience developing clinical care policies, procedures and order sets. Preferred Qualifications: Master's Degree Healthcare. 1 year Experience in a supervisory role; delegating nursing responsibilities to licensed and unlicensed personnel within a medical setting (ambulatory or acute). Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 405697 Company: Swedish Jobs Job Category: Clinical Quality Job Function: Quality/Process Improvements Job Schedule: Full time Job Shift: Day Career Track: Nursing Department: 3901 SFH HEM ONCOLOGY Address: WA Seattle 1221 Madison Work Location: Swedish First Hill 1221 Madison-Seattle Workplace Type: On-site Pay Range: $57.86 - $89.83 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Quality Control, Keywords:Quality Control / Quality Assurance Manager, Location:Kirkland, WA-98083
    $57.9-89.8 hourly 6d ago
  • Corp. Customer Quality Program Manager

    Legacy Talent Search

    Quality assurance manager job in Burlington, WA

    Job Description Legacy Talent Search is currently seeking candidates for a Corporate Customer Quality Program Manager role in Burlington, WA. Our client is a well-established industry leader known for innovation and a commitment to delivering the highest-quality products. With a focus on continuous improvement, they pride themselves on creating outstanding customer experiences and ensuring excellence at every stage of the product lifecycle. Key Responsibilities: · Serve as the primary Customer Experience (CX) Manager, overseeing the full customer journey from order and delivery through to product end-of-life. · Engage directly with customers-even in the absence of complaints-to proactively evaluate product effectiveness and satisfaction. · Act as the voice of the customer by capturing, analyzing, and communicating customer experiences back to internal teams. · Collaborate with utility customers and third-party auditors on factory audits, IPM audits, and physical inspections, ensuring compliance and transparency. · Lead initiatives to enhance customer touchpoints, driving continuous improvement and measurable satisfaction. · Balance strategic leadership with tactical execution, ensuring hands-on involvement in audit processes and quality assurance activities. · Address and resolve field failures/complaints with a structured, data-driven approach. Qualifications: · Bachelor's degree in Engineering (Mechanical, Industrial, Electrical, or related) or equivalent work experience. · Minimum of 7 years' experience in a Quality or customer-facing role. · Minimum of 5 years' experience managing large-scale, cross-functional Quality or Project Management initiatives. · Must be a Certified Quality Engineer (CQE). · Experience working with utility customers and managing third-party audits (factory, IPM, physical inspections). · Proven track record of handling field failures/complaints. · Lean Six Sigma Green Belt or Black Belt preferred; alternatively, certification as a Lean Master or Lean Expert. · Exceptional interpersonal and communication skills, with the ability to engage effectively with high-level customers. · Strong ability to influence, lead, and collaborate across technical and business functions. · Candidate must be open to relocating to both South Carolina (SC) and Washington (WA). While the current need is in WA, the candidate may need to move to SC once production is ramped up there. Flexibility to relocate to either location is a must. What We Offer: · Competitive compensation and comprehensive benefits package. $110,000-$125,000 DOE. · Opportunities for career growth and leadership development. · A collaborative and customer-focused workplace culture. · The opportunity to shape the customer experience strategy within a global market leader. At Legacy Talent Search, we are more than just a staffing agency. We are dedicated to supporting the growth of the American economy and way of life, one job at a time. With a focus on rebranding the staffing industry, we work tirelessly to show how a specialized recruiting team can drive productivity. Our legacy is built on people and community-how we help others is how we leave our mark. Join us today and discover how we #recruitdifferently. Legacy Talent Search is an equal opportunity employer.
    $110k-125k yearly 21d ago
  • Medical Quality Program Manager

    University of Washington 4.4company rating

    Quality assurance manager job in Seattle, WA

    UW Medical Center - Center for Clinical Excellence has an outstanding opportunity for a Medical Quality Program Manager WORK SCHEDULE * 100% FTE * Mondays-Fridays DEPARTMENT DESCRIPTION This role provides oversight and coordination of UWMC's standardized peer review process. The person in this position is responsible for upholding a best practice for mortality review at UWMC which contributes to ongoing entity and system level quality improvement and patient safety. POSITION HIGHLIGHTS * The person in this role also has a regulatory responsibility to review and submit reporting for any deaths in restraints. * The person in this role provides support for projects in Quality and Safety that enable UWMC to meet internal and externally set benchmarks for improvement. PRIMARY JOB RESPONSIBILITIES * Must be highly organized and have experience collecting, analyzing and disseminating healthcare quality data. Must be proficient in Excel, SharePoint, MS Office in order to maintain, update and ensure the accuracy of highly confidential Medical Quality data. * This person must have an expert understanding of medical terminology and workflows. * This person provides oversight of the peer review processes under the UWMC Medical Quality Improvement Committee (MQIC). * This individual relies on their clinical and professional expertise to provide ongoing support to Patient Safety, Quality and affiliated teams with minimal supervision. REQUIREMENTS A Bachelor's Degree in Healthcare or Data Related Field 5 years relevant experience working in program support within healthcare, to include, at least 1 year of experience managing Healthcare Quality Projects, and at least 1 year in an inpatient hospital setting. Experience working in an academic medical Center. Equivalent experience may substitute for degree requirement. ABOUT UW MEDICAL CENTER-MONTLAKE UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street. Excellence. Exploration. Education. ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $75,816.00 annual Pay Range Maximum: $113,736.00 annual Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
    $75.8k-113.7k yearly 60d+ ago

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