What does a quality assurance officer do?
Quality Assurance Officers are responsible for monitoring the work and quality in manufacturing plants and overseeing record-keeping and report preparation. A bachelor's degree with certifications as a quality auditor, quality engineer, or Quality improvement is required to qualify for this position. Paying out at around $56K per year, Skills required for this position include good attention to detail, time management, problem-solving, multitasking, communication skills, teamwork, and knowledge of quality standards.
Quality assurance officer responsibilities
Here are examples of responsibilities from real quality assurance officer resumes:
- Coordinate, oversee and manage the repetitive patient documentation and medical necessity process for all patients meeting the repetitive patient description.
- Experience in application of GMP, ICH, FDA and TPD guidelines in relation to quality issues.
- Work closely with deviations, APR, change controls, CAPA and market complaint teams.
- Review, primary evaluation and filling of change control, deviation, OOS and follow up for CAPA.
- Perform audits to determine if process and procedures are being follow and level of compliance with CMMI or ISO standards.
- Review clinical trial documentation for compliance with FDA regulations
- Participate in on-site GMP audit of radio- pharmaceutical laboratory.
- Perform daily quality assurance checks; approve GMP techniques; ensure compliance with governing internal and external regulatory standards.
- Design and develop automation framework using custom function / subroutine libraries to support functional / regression automate testing solutions using QTP.
- Control of labeling components and verifying conten1qaAQQ t of label according to CFR.
- Ensure final reports are in accordance with cGMP, GLP, and CFR guidelines as well as internal protocols.
- Assist operators with SPC charts and proper gaging techniques.
- Prepare micro sections and maintain responsibility for the gathering and compiling of SPC data.
- Participate in Kaizen to reduce the waste in stability management program resulting in increase process time and reduction in errors.
- Lead cross functional project team to build user-friendly windows base customer support applications which interface with the OmniPlan/OmniPlus mainframe application.
Quality assurance officer skills and personality traits
We calculated that 19% of Quality Assurance Officers are proficient in Quality Assurance Program, Safety Program, and Corrective Action. They’re also known for soft skills such as Interpersonal skills, Leadership skills, and Problem-solving skills.
We break down the percentage of Quality Assurance Officers that have these skills listed on their resume here:
- Quality Assurance Program, 19%
Managed ship's quality assurance program to ensure the material readiness of five critical divisions in preparation for Supply Management Certification.
- Safety Program, 8%
Supervised and conducted quarterly scheduled and unscheduled operational, maintenance and safety program compliance inspections for eleven Marine Corps aircraft squadrons.
- Corrective Action, 7%
Assured that any cited deficiencies are reported immediately and appropriately for correction and that required procedures for corrective actions are implemented.
- Internal Audit, 7%
Coordinate all internal audit and reporting of quality assurance activities and internal audits necessary to retain accreditation by CARF.
- ISO, 6%
Developed and implemented an internal proficiency testing program to demonstrate ongoing competencies for technical staff as required for ISO 17025 accreditation.
- Process Improvement, 5%
Performed and documented evaluation reports and trend analysis, recommending solutions for process improvement.
Common skills that a quality assurance officer uses to do their job include "quality assurance program," "safety program," and "corrective action." You can find details on the most important quality assurance officer responsibilities below.
Interpersonal skills. To carry out their duties, the most important skill for a quality assurance officer to have is interpersonal skills. Their role and responsibilities require that "industrial production managers must have excellent communication skills to work well other managers and with staff." Quality assurance officers often use interpersonal skills in their day-to-day job, as shown by this real resume: "used organization, communication, and interpersonal skills to facilitate a highly effective, customer service oriented environment. "
Leadership skills. Another essential skill to perform quality assurance officer duties is leadership skills. Quality assurance officers responsibilities require that "to keep the production process running smoothly, industrial production managers must motivate and direct employees." Quality assurance officers also use leadership skills in their role according to a real resume snippet: "provided leadership and management for the logistic units quality assurance program. "
Problem-solving skills. This is an important skill for quality assurance officers to perform their duties. For an example of how quality assurance officer responsibilities depend on this skill, consider that "production managers must identify and address problems that arise." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a quality assurance officer: "resolved/escalated potentially suspicious activity to aml investigations identified during the maintenance processes. ".
The three companies that hire the most quality assurance officers are:
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Compare different quality assurance officers
Quality assurance officer vs. Quality lead
A quality assurance (QA) lead is responsible for organizing and managing the testing of products prior to its release. Your duties will include defining testing standards and strategies, establishing formal QA processes, and overseeing all aspects of QA, such as using best practices and establishing metrics. Additionally, you are responsible for supervising and mentoring QA team members, and developing and implementing scripts, test cases, and procedures. You are also responsible for managing off quality products and developing and institutionalizing ISO complaints.
These skill sets are where the common ground ends though. The responsibilities of a quality assurance officer are more likely to require skills like "quality assurance program," "safety program," "glp," and "training programs." On the other hand, a job as a quality lead requires skills like "continuous improvement," "project management," "quality issues," and "customer service." As you can see, what employees do in each career varies considerably.
Quality leads tend to make the most money working in the health care industry, where they earn an average salary of $92,715. In contrast, quality assurance officers make the biggest average salary, $67,005, in the manufacturing industry.The education levels that quality leads earn slightly differ from quality assurance officers. In particular, quality leads are 3.4% less likely to graduate with a Master's Degree than a quality assurance officer. Additionally, they're 1.1% less likely to earn a Doctoral Degree.Quality assurance officer vs. Quality associate
A quality associate is responsible for ensuring that a new product meets standards for usage and operating. You will perform various tasks that include assisting in identifying quality problems and improving operational processes, writing, disseminating, and maintaining quality documentation and manuals, and verifying logs and databases to monitor and flag quality issues and improvements. In addition, you are responsible for supporting document control and quality audits, reviewing reports and validation protocols, and investigating and diagnosing quality complaints.
Each career also uses different skills, according to real quality assurance officer resumes. While quality assurance officer responsibilities can utilize skills like "quality assurance program," "safety program," "training programs," and "gmp," quality associates use skills like "patients," "qa," "quality specifications," and "customer service."
Quality associates earn a lower average salary than quality assurance officers. But quality associates earn the highest pay in the health care industry, with an average salary of $48,676. Additionally, quality assurance officers earn the highest salaries in the manufacturing with average pay of $67,005 annually.Average education levels between the two professions vary. Quality associates tend to reach lower levels of education than quality assurance officers. In fact, they're 7.4% less likely to graduate with a Master's Degree and 1.1% less likely to earn a Doctoral Degree.Quality assurance officer vs. Senior quality assurance analyst
Senior quality assurance analysts are responsible for developing and implementing quality assurance standards within an organization. They collect and analyze data to reinforce proposed projects, systems requirements, and business cases. These will include writing scripts and test plans to monitor errors and fixes in product and software development, operational systems, and information systems. Besides, they are also responsible for several tasks, including preparing reports and recommendations, communicating with suppliers and vendors in assessing applications, and conducting internal audits.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from quality assurance officer resumes include skills like "quality assurance program," "safety program," "corrective action," and "internal audit," whereas a senior quality assurance analyst is more likely to list skills in "qa," "manual test cases," "regression," and "test scripts. "
Senior quality assurance analysts earn the highest salary when working in the finance industry, where they receive an average salary of $99,710. Comparatively, quality assurance officers have the highest earning potential in the manufacturing industry, with an average salary of $67,005.When it comes to education, senior quality assurance analysts tend to earn higher degree levels compared to quality assurance officers. In fact, they're 5.5% more likely to earn a Master's Degree, and 1.5% more likely to graduate with a Doctoral Degree.Quality assurance officer vs. Quality assurance consultant
A quality assurance consultant specializes in recommending and optimizing quality-control procedures ensuring efficiency and smooth workflow. They typically conduct research and analysis to identify the strengths and weaknesses of current quality control operations, implement solutions on problem areas, review policies and regulations, and coordinate with other staff to gather necessary data, analyzing them to find new opportunities for improvement. Furthermore, as a quality assurance consultant, it is essential to recommend solutions in adherence to the company's policies and regulations, including its mission and vision.
Types of quality assurance officer
Updated January 8, 2025
