What does a quality assurance representative do?

Quality assurance inspectors are responsible for inspecting, testing, and sampling products, materials, or parts for any defects and deviations from company standards. They are tasks to reject any materials, equipment, and products that don't meet specifications. It is their job to discuss inspection results with personnel responsible for the products, and suggest needed corrective actions. To be qualified as a quality assurance inspector, one should have a high school diploma and a college degree, attentive to detail, and have excellent communication skills.
Quality assurance representative responsibilities
Here are examples of responsibilities from real quality assurance representative resumes:
- Manage inventory and all QAE functions.
- Lead a 20-man team of avionics technicians to troubleshoot and repair a new UHF/VHF radio system install in two mission aircraft.
- Lead cross functional project team to build user-friendly windows base customer support applications which interface with the OmniPlan/OmniPlus mainframe application.
- Evaluate manufacturing methodologies for GMP's; design and implement new methods to address and correct product manufacturing quality issues.
- Conduct regulatory and GCP training sessions.
- Maintain current knowledge of contracts, modifications, PWS and QASP and relate documents.
- Aid in the development of an audit process for a new data system to ensure GLP compliance.
- Analyze technical drawings, schematics, and wiring diagrams in order to diagnose, troubleshoot, and repair systems.
- Maintain quality systems including validation, investigations, change controls, complaints, and process improvements to ensure GMP compliance.
- Install, program, operate, maintain, write ISO operating procedure and train new personnel on CNC thread grinder.
- Develop the plan for a new QA office enabling easy access to all product-processing documents through a centralize document repository.
- Coordinate easy listening sessions to develop technical support agents, as well as organizing PowerPoint presentations for each new training class.
- Conduct daily, monthly, semi-annual and annual inspections to ensure compliance with daily workplace safety, EPA and OSHA standards.
- Develop page object framework using Java.
- Conduct interviews with patients and/or family members.
Quality assurance representative skills and personality traits
We calculated that 11% of Quality Assurance Representatives are proficient in Maintenance Procedures, Patients, and Safety Procedures. They’re also known for soft skills such as Interpersonal skills, Leadership skills, and Problem-solving skills.
We break down the percentage of Quality Assurance Representatives that have these skills listed on their resume here:
- Maintenance Procedures, 11%
Supervised and performed final inspection of all maintenance procedures that required functional check flight in accordance with applicable maintenance instruction manuals.
- Patients, 10%
Conducted interviews with patients and/or family members.
- Safety Procedures, 9%
Promoted and evaluated good housekeeping, tool control, Foreign Object Damage awareness/prevention and safety procedures throughout command.
- Corrective Action, 6%
Investigate nonconforming and discrepant conditions that manifest during construction and O&M operations, to support resolution and corrective/preventive actions.
- Management System, 5%
Reported to senior management on performance reports and analysis of quality management system and recommended any improvement areas.
- GMP, 5%
Conduct detailed review (audit) of executed Batch Production Records (manufacturing and packaging) and associated GMP documentation.
"maintenance procedures," "patients," and "safety procedures" are among the most common skills that quality assurance representatives use at work. You can find even more quality assurance representative responsibilities below, including:
Interpersonal skills. The most essential soft skill for a quality assurance representative to carry out their responsibilities is interpersonal skills. This skill is important for the role because "industrial production managers must have excellent communication skills to work well other managers and with staff." Additionally, a quality assurance representative resume shows how their duties depend on interpersonal skills: "support staff with clinical expertise and interpersonal techniques to gain trust and cooperation of patients and families. "
Leadership skills. Many quality assurance representative duties rely on leadership skills. "to keep the production process running smoothly, industrial production managers must motivate and direct employees.," so a quality assurance representative will need this skill often in their role. This resume example is just one of many ways quality assurance representative responsibilities rely on leadership skills: "developed and implemented framework for iso 17025 quality management system; updated, improved, and reported status to department leadership. "
Problem-solving skills. This is an important skill for quality assurance representatives to perform their duties. For an example of how quality assurance representative responsibilities depend on this skill, consider that "production managers must identify and address problems that arise." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a quality assurance representative: "assist in the development of solutions for any identified nonconformance of the quality management system. ".
The three companies that hire the most quality assurance representatives are:
- Wsp USA Buildings Inc.230 quality assurance representatives jobs
- Catalent Pharma Solutions23 quality assurance representatives jobs
- Lilly & Company21 quality assurance representatives jobs
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Quality assurance representative vs. Quality analyst
Pumpers are individuals who take responsibility for setting the pumping system controls for product maximization. Their job requires them to set density, concentration, rate, and pressure. They do the operation and maintenance of the auxiliary equipment pumping oil. It is their duty to set the wells so they will function based on the production schedules and switch the oil flow between tanks. They even install the pumping systems.
There are some key differences in the responsibilities of each position. For example, quality assurance representative responsibilities require skills like "maintenance procedures," "safety procedures," "gmp," and "continuous improvement." Meanwhile a typical quality analyst has skills in areas such as "customer service," "qa," "data analysis," and "regression." This difference in skills reveals the differences in what each career does.
Quality analysts really shine in the finance industry with an average salary of $77,710. Comparatively, quality assurance representatives tend to make the most money in the government industry with an average salary of $62,015.The education levels that quality analysts earn slightly differ from quality assurance representatives. In particular, quality analysts are 7.9% more likely to graduate with a Master's Degree than a quality assurance representative. Additionally, they're 0.4% more likely to earn a Doctoral Degree.Quality assurance representative vs. Senior quality assurance analyst/lead
A senior quality assurance analyst/lead organizes and manages a lot of quality assurance testing procedures before the release of a product or service to the public. This is considered a skilled profession requiring prior quality assurance experience and industry-specific skills or certifications. The duties and responsibilities of senior quality assurance analysts/leads depend on the specific project or industry in which they are working. The job requires core skills such as strong interpersonal communication skills, a keen eye for details, and excellent time and project management skills. Also, the education requirements to qualify for the position vary depending on the industry.
In addition to the difference in salary, there are some other key differences worth noting. For example, quality assurance representative responsibilities are more likely to require skills like "maintenance procedures," "patients," "safety procedures," and "corrective action." Meanwhile, a senior quality assurance analyst/lead has duties that require skills in areas such as "qa," "test cases," "status reports," and "regression." These differences highlight just how different the day-to-day in each role looks.
Senior quality assurance analyst/leads may earn a higher salary than quality assurance representatives, but senior quality assurance analyst/leads earn the most pay in the retail industry with an average salary of $123,698. On the other hand, quality assurance representatives receive higher pay in the government industry, where they earn an average salary of $62,015.In general, senior quality assurance analyst/leads achieve higher levels of education than quality assurance representatives. They're 17.2% more likely to obtain a Master's Degree while being 0.4% less likely to earn a Doctoral Degree.Quality assurance representative vs. Engineer lead quality assurance lead
Engineer Lead Quality Assurance Leads are responsible for managing the designing and operations of hardware or software testing. Their duties include developing testing plans, implement risk mitigation strategies, communicate process improvements to cross-teams such as marketing and engineering, resolve the conflict between teams, and ensures product or software adheres to the organization and industry standards. They are also involved in reviewing technical design and specification, setting performance targets, and writing progress reports for management updates.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from quality assurance representative resumes include skills like "maintenance procedures," "patients," "safety procedures," and "corrective action," whereas an engineer lead quality assurance lead is more likely to list skills in "java," "jira," "regression," and "scrum. "
Engineers lead quality assurance lead earn the highest salary when working in the hospitality industry, where they receive an average salary of $114,398. Comparatively, quality assurance representatives have the highest earning potential in the government industry, with an average salary of $62,015.engineers lead quality assurance lead typically earn higher educational levels compared to quality assurance representatives. Specifically, they're 10.5% more likely to graduate with a Master's Degree, and 0.2% more likely to earn a Doctoral Degree.Quality assurance representative vs. Representative
Representatives are lawmakers who represent the people in a specific district. They run for office to represent their districts in their hometown or their current place of living. Representatives are usually charismatic and good communicators. These characteristics are especially important during campaign and election periods. Representatives should be able to capture the hearts of the voters through their planned projects and advocacies. They are then elected by their constituents. Upon election, representatives author bills that will eventually be passed into law should it be approved by the majority of the congress. They also vote on the passage of bills authored by other representatives. They also participate in discussions and debates regarding different bills, issues, and laws. Representatives are expected to vote according to their conscience and in consideration of the voice of their constituents.
Types of quality assurance representative
Updated January 8, 2025











