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Quality assurance specialist jobs in Amherst, NY

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  • QA Project Manager

    E*Pro 3.8company rating

    Quality assurance specialist job in Buffalo, NY

    E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website ****************** Title: Project Manager with QA Location: Buffalo, NY Length: Full Time Required Skills: Job Description: Senior leader with hands-on experience creating and reviewing Test Plans, Master Test Strategies, Test Cases and executing Test Cases • Experience delivering all QA activities on $10-$20MM projects and $20MM+ programs • Excellent understanding of QA lifecycle and software lifecycle methodologies (Agile/Iterative) • Excellent critical thinking skills to navigate project challenges as they are encountered • Ability to effectively interact with all levels within the organization • Ability to recommend improvements in the SDLC and/or quality lifecycle • Experience with testing multiple browsers and devices • Experience with test automation • Experience with HP ALM • Experience managing onshore and offshore QA staff • Project Management experience • Financial industry experience Additional Information All your information will be kept confidential according to EEO guidelines.
    $96k-130k yearly est. 17h ago
  • Quality Systems Manager

    Curbell 3.2company rating

    Quality assurance specialist job in Orchard Park, NY

    This position is responsible for carrying out established directives, procedures, systems, and processes. Additionally, the Quality Systems Manager (QSM) is responsible for direct support supervision. This position will serve a primary role in Quality compliance activities including ISO 9001, AS9100, ISO 13485/MDSAP, or any other required regulatory compliance activity. The QSM will also serve as a primary quality management system (QMS) documentation resource for both Curbell companies and act as the Lead Internal Auditor for schedule creation, tracking, training, and management for Curbell's internal auditors. Regulations and quality standards are subject to change and this position will stay current with those regulations and quality standards that affect Curbell's QMS. The QSM will support design engineering efforts as required, author technical reports, support complaints and corrective actions, perform risk analysis and design reviews, supports external audits, and submit various device license applications and/or medical device reports as necessary. Essential Functions: Compliance - Serves as the Lead internal auditor for both Curbell companies. Develops, identifies, and maintains systems for company-wide compliance with all applicable regulations, both voluntary and compulsory. Coordinates and schedules internal audits and support external audits. Ensures all internal auditing members are trained and competent to the applicable standards. Maintains the overall responsibility for both company's QMS compliance. Works with various departments in both Curbell companies to ensure that relevant quality regulatory standards are implemented and compliant. Provides input and direction to various corrective action activities and supports both customer and supplier matters as appropriate. Documentation - Responsible for producing accurate, accessible, consistent records and reports. Develops and publishes reports. Maintains the QMS so that it stays current with all applicable voluntary and compulsory regulations. Works with Legal to develop standardized processes to ensure uniform responses to customer inquiries. Develops systems as needed to provide tracking and records of compliance activities. Leadership - Develop a culture of high performance and employee engagement by inspiring, developing, and motivating internal talent. Facilitate good discussions with employees in order to understand their professional goals and aspirations. Create an environment of open communication that fosters upward feedback and suggestions. Make well informed decisions, demonstrate initiative, exhibit autonomy and execute on organization initiatives. (Measure by Employee Engagement and Retention). Problem Solving - Coordinates and manages the resolution of problems using advanced methodologies as defined by internal and external customers. Performs other duties as assigned. Core Competencies: Detail Orientation Multi-Tasking Problem Solving and Decision-Making Relationships, Influence & Problem Resolution Catalyst for Action & Change Coaching/Developing People And Teams
    $89k-109k yearly est. 60d+ ago
  • Quality Assurance Analyst II

    Onebridge Benefits Inc. 4.3company rating

    Quality assurance specialist job in Buffalo, NY

    Job Description Who We Are: OneBridge Benefits was founded in 2013 with the vision to create better technology to support account-based health plans. Fast forward to today and we continue to be in growth mode, as a premier healthtech company servicing over 250,000 participants with over 2 billion dollars in health accounts. In becoming part of the OneBridge Benefits team you would be joining a group of bright, driven, and creative individuals. We have built an environment that creates opportunities for our people to serve greater roles within specialized teams as we never lose sight of the pursuit of individual passions. We strive to go above and beyond, and embrace open communication, collaboration, and flexibility to achieve our mission. Check out our careers page for more information on the Company and our Core Values: onebridgebenefits.com/careers/ The Person We're Looking For: Our Quality Assurance Analyst II plays an important role to help ensure our product releases are error-free while meeting the business requirements. This is a results-oriented, metric-driven, technical role focused on ensuring data integrity and functional performance of overall product and integrated customer facing systems. The role's primary responsibility is to perform risk based functional, performance, and regression software testing within an evolving product development environment that is flexible based on delivery expectations and customer demand. Expected Job Duties: Test core products and new initiatives Collaborate with designers, developers, and stakeholders to understand business logic Document specifications and maintain test matrices Prepare environments and execute regression and UAT testing Validate releases and reconcile results Mentor junior QA team members Support occasional after-hours release validation Required Qualifications: Strong problem-solving and risk assessment skills Experience with Selenium or similar automation tools Proficient in SQL and relational databases Excellent communication and organizational skills Team-oriented with strong interpersonal skills Knowledge of SDLC (Waterfall, Agile, Lean) Adaptable and eager to learn new technologies Education, Training and Experience: Bachelor's degree in Computer Science, Mathematics, Business, Technology or related discipline or an equivalent combination of related education and work experience 2-5 years of experience in QA testing, auditing, or implementation of software solutions On-Site, Buffalo, NY Full-Time; Monday-Friday
    $65k-85k yearly est. 30d ago
  • Sr. Regulatory Compliance Specialist

    Rich Products Corporation 4.7company rating

    Quality assurance specialist job in Buffalo, NY

    ROAR Logistics, Inc. is a global transportation service provider (3PL) and U.S. Customhouse Brokerage, offering an extensive portfolio of Rail, Ocean, Air, and Road services to aid clients in the delivery of their products around the world. ROAR utilizes state-of-the-art technology to coordinate, manage and track shipments from point of origin to final destination. ROAR delivers best in class customer service and support with comprehensive operations in major markets throughout the world. Purpose Statement ROAR is renowned for its award-winning customer service, and we are seeking a candidate who embodies a positive, calm demeanor, with a strong desire to assist our team and our clients. In a time of industry volatility, we value individuals who can guide our associates and customers through challenges with patience and empathy, ensuring a seamless and supportive experience. The Sr. Regulatory Compliance Specialist will actively support ROAR's international import/export operations to ensure that we and our customers are compliant with all federal regulations. This role is designed for a candidate who will progressively take on greater leadership responsibility after gaining the necessary experience and expertise. Key Accountabilities and Outcomes * Provide guidance and support to the internal team on customs-related matters as they relate to importer/broker compliance * Remain current with changes in Customs laws and regulations * Assist with internal training and customer education regarding rapidly changing tariffs * Conduct internal audits to ensure compliance with customs regulations and tariff changes * Assist with post entry claims as needed * Assist with Liquidated Damages/Penalty cases as needed * Ensure Power of Attorney compliance * Process continuous bonds and any updates applicable to current bonds caused by increased tariffs * Proactively seek/suggest solutions for enhancing operational efficiencies * Develop and document compliance procedures Knowledge, Skills, and Experience * A U.S. Customs Broker License is essential for this role * A minimum of 8 years' experience working in Customs brokerage; fluency in customs compliance is preferred, 10 years preferred * Willing to be mentored/developed for leadership role in the division * Excellent written and oral communication & presentation skills * Extremely organized with a high level of attention to detail and accuracy * Ability to work effectively with others in a team environment * Proficient with Microsoft Office Suite; experience with CargoWise is a distinct advantage COMPENSATION In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location. Annual Range/Hourly Rate $74,630.00 - $100,970.00 Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at *************** if you need assistance completing this application or to otherwise participate in the application process. BRINGING YOUR BEST SELF TO WORK. As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life: * Competitive compensation * Health & financial benefits * Paid time off * Parental leave * Family planning support * Flexible work policy * Associate resource groups * Volunteering & community impact opportunities * Holiday gatherings * In-house taste tests (we are a food company after all)! It's all part of how we support our family of associates. Because in the company of family, all things are possible. MEET RICH'S. Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Nearest Major Market: Buffalo
    $74.6k-101k yearly 60d+ ago
  • Experienced Supplier Quality Specialist

    Jeppesen 4.8company rating

    Quality assurance specialist job in Buffalo, NY

    Company: The Boeing Company Boeing Defense & Security (BDS) has an exciting opportunity for an Experienced Supplier Quality Specialist supporting suppliers for the East Region Supplier Quality Team in the Western New York geographic area. This position is located in the Western New York area and requires on-site support of multiple suppliers. Candidates must possess a valid Driver's License and own a vehicle to be used for business purposes. Position Responsibilities include, but are not limited to: Plans, organizes and conducts audits/assessments of supplier's systems, processes, and products Documents and reports audit/assessment results Performs product verification to assess compliance to applicable requirements Assesses capability and capacity of suppliers to perform current or potential future work Investigates and resolves concerns to ensure compliance with requirements Provides education and coaching on quality systems, regulatory compliance issues and company initiatives to develop and improve supplier performance and productivity Performs data analysis to determine engagement strategy at suppliers Reports status of supplier performance Ability to plan, prioritize and manage daily assignments Participates in Program and Production Readiness Reviews at suppliers Strong interpersonal, written, and verbal skills Minimal travel will be required outside of the New York and Pennsylvania areas This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Basic Qualifications (Required Skills/Experience): 3+ years working in Quality, Supplier Quality or Supplier Management 3+ years experience in Root Cause and Corrective Action (RCCA) processes and implementing corrective actions 3+ years experience with quality systems (e.g., Boeing Quality Management System (BQMS), International Organization for Standardization (ISO9001), Aerospace Standard (AS9100) Preferred Qualifications (Desired Skills/Experience): 3+ years of experience with First Article Inspections (i.e. AS9102) 3+ years of experience of Manufacturing Planning 3+ years of experience reviewing, analyzing, and understanding contractual documents 3+ years' experience using Excel to perform data analysis 3+ years' experience reading engineering blueprints/drawings 3+ years experience working with J-STD-001standard 3+ years experience in the Aerospace Industry 5+ years experience performing Material Review Board (MRB) product review 5+ years Supplier Quality processes Experience working with Microsoft Office (Excel, Word, PowerPoint) Experience using Advanced Product Quality Planning (APQP) concepts and applications Travel: Position may require local travel up to 75% of the time. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Shift: This position is for 1st shift. At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: USD $95,200- $128,800 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)
    $95.2k-128.8k yearly Auto-Apply 10d ago
  • Quality Assurance Supervisor

    Rise Baking Company 4.2company rating

    Quality assurance specialist job in Lancaster, NY

    Job Purpose Assist in developing and maintaining all programs and procedures related to food safety and quality. Direct Quality Assurance department and inspection operations on all shifts for received, in-process, and finished product quality and food safety. Essential Functions * Provide daily supervision of QA Technicians regarding training and development in proper procedures, standards, and handling of employee relations, including establishment of measurable goals and input on performance reviews * Train, develop, and mentor QA Technicians regarding food safety, quality, and legality * Manage shift planning/scheduling and work assignments for Quality Assurance department positions * Oversee food safety program, quality standards, and legality of products manufactured in the facility, support compliance to plant quality and food safety systems, pest control, sanitation, environmental policy, corrective action policy, etc. * Direct the inspection of incoming ingredients including random sampling of products, the physical condition of ingredients and packaging, fat and moisture content, and compliance with ingredient specifications * Ensure out-of-specification products, materials, and ingredients are put on hold, investigations conducted, disposition determined, and issues resolved * Act as technical liaison for Quality Assurance department in the absence of the Quality Assurance Manager: externally with customers and vendors; internally with production, R&D, marketing, and procurement for all quality processes * Initiate quality complaint investigations; verify corrective action completion and continued conformance * Support facility during inspections, customer audits, and other interactions with regulatory agencies/customers * Support facility with required certifications: organic, non-GMO, kosher, etc. * Participate in new product development and commercialization * Oversee label and packaging proofing and verification program to ensure correct labels are applied during manufacturing * Lead/train and participate in internal audits and mock recalls while ensuring compliance to internal quality policies and applicable local regulations through the audits, observations, process reviews, and development of corrective actions with management * Inspect work areas for safety hazards, observe employees' safe work habits, and take corrective action as necessary; fill out accident investigation reports and attend safety meetings, as appropriate; communicate and follow up to meet safety goals * Participate in training programs as needed (e.g., SQF, GMP, HACCP, Safety) * Perform other job-related duties as assigned Qualifications (Education, Experience, Competencies) * College degree or work experience equivalent; 1+ year of supervisory experience preferred or equivalent training and recognized aptitude * 3+ years of quality experience in the food industry; knowledge and proven experience with food safety programs and systems: GFSI (SQF preferred), internal auditing, GMPs, HACCP, FSMA * Microbiological and sanitation experience preferred * HACCP and PCQI certified or willing to become certified * Versed in scientific methodology, RCA, continuous improvement, SPC, and other tools to reduce process variability * Operational knowledge of computers and Microsoft Office applications * Demonstrated ability to organize and supervise a diverse work force * Strong written and verbal communication skills * Excellent skills in the areas of teamwork, motivation, decision making, relationship building, and coaching * Ability to think critically and solve complex problems * Ability to organize, manage multiple priorities, and maintain high attention to detail in a fast-paced environment California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington, Washington, D.C. Residents Only: The salary range for this role is $86,000 to $96,000 annually. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. Rise Baking Company complies with all minimum wage laws as applicable. In addition to your annual salary, Rise Baking Company offers benefits such as, a comprehensive benefits package, annual bonus eligibility, incentive and recognition programs and 401k contributions (all benefits are subject to eligibility requirements). At Rise Baking Company, our people are our finest ingredient. RISE123 MON 123
    $86k-96k yearly 13d ago
  • QA Supervisor - Food Manufacturing

    Parallel Employment 4.4company rating

    Quality assurance specialist job in Cheektowaga, NY

    Parallel Employment, in partnership with a Cheektowaga dessert manufacturing company, is seeking a QA Supervisor responsible for overseeing daily quality assurance activities within the production facility. This role is hands-on, with active involvement in product testing, troubleshooting, lab analysis, and ensuring compliance with food safety and regulatory standards. The QA Supervisor also supports, trains, and directs QA technicians to maintain the highest standards of product quality and food safety. Key Responsibilities Conduct daily product and ingredient review to ensure compliance with company specifications and regulatory requirements. Perform routine lab work, including sample preparation, data recording, and analysis of results. Troubleshoot quality issues on the production floor, working closely with production supervisors and line operators to quickly identify and resolve problems. Monitor HACCP, GMP, and food safety programs through direct observation, documentation review, and verification activities. Oversee environmental monitoring, allergen control, and sanitation verification testing. Train and guide QA technicians and production staff on quality procedures, lab methods, and best practices. Audit production processes daily to confirm compliance with established standards and regulatory requirements (FDA, SQF/BRC, etc.). Support root cause analysis and corrective actions for customer complaints, nonconformances, and audit findings. Ensure that all testing equipment, scales, and thermometers are calibrated and maintained. Assist the QA Manager with preparing data, reports, and records for internal and external audits. Communicate quality metrics, issues, and results to management in a timely manner. Requirements Qualifications Bachelor's degree in Food Science preferred; equivalent experience may be considered. 4+ years in food manufacturing quality assurance, with prior lab or testing experience required. Knowledge of HACCP, GMPs, and regulatory standards (FDA, USDA, FSMA). Strong analytical skills with the ability to troubleshoot production and lab issues. Hands-on, detail-oriented, and comfortable working in both lab and production floor environments. Supervisory or team lead experience preferred. Excellent communication and organizational skills. Physical Requirements Ability to stand for extended periods and work in refrigerated environments. Capable of lifting up to 40 pounds. Comfortable working in both office/lab and production floor settings. Parallel Employment Group is an equal opportunity employer #IND456
    $68k-93k yearly est. Auto-Apply 60d+ ago
  • Quality Assurance Supervisor

    Best Maid Cookie Company

    Quality assurance specialist job in Lancaster, NY

    Job Purpose Assist in developing and maintaining all programs and procedures related to food safety and quality. Direct Quality Assurance department and inspection operations on all shifts for received, in-process, and finished product quality and food safety. Essential Functions Provide daily supervision of QA Technicians regarding training and development in proper procedures, standards, and handling of employee relations, including establishment of measurable goals and input on performance reviews Train, develop, and mentor QA Technicians regarding food safety, quality, and legality Manage shift planning/scheduling and work assignments for Quality Assurance department positions Oversee food safety program, quality standards, and legality of products manufactured in the facility, support compliance to plant quality and food safety systems, pest control, sanitation, environmental policy, corrective action policy, etc. Direct the inspection of incoming ingredients including random sampling of products, the physical condition of ingredients and packaging, fat and moisture content, and compliance with ingredient specifications Ensure out-of-specification products, materials, and ingredients are put on hold, investigations conducted, disposition determined, and issues resolved Act as technical liaison for Quality Assurance department in the absence of the Quality Assurance Manager: externally with customers and vendors; internally with production, R&D, marketing, and procurement for all quality processes Initiate quality complaint investigations; verify corrective action completion and continued conformance Support facility during inspections, customer audits, and other interactions with regulatory agencies/customers Support facility with required certifications: organic, non-GMO, kosher, etc. Participate in new product development and commercialization Oversee label and packaging proofing and verification program to ensure correct labels are applied during manufacturing Lead/train and participate in internal audits and mock recalls while ensuring compliance to internal quality policies and applicable local regulations through the audits, observations, process reviews, and development of corrective actions with management Inspect work areas for safety hazards, observe employees' safe work habits, and take corrective action as necessary; fill out accident investigation reports and attend safety meetings, as appropriate; communicate and follow up to meet safety goals Participate in training programs as needed (e.g., SQF, GMP, HACCP, Safety) Perform other job-related duties as assigned Qualifications (Education, Experience, Competencies) College degree or work experience equivalent; 1+ year of supervisory experience preferred or equivalent training and recognized aptitude 3+ years of quality experience in the food industry; knowledge and proven experience with food safety programs and systems: GFSI (SQF preferred), internal auditing, GMPs, HACCP, FSMA Microbiological and sanitation experience preferred HACCP and PCQI certified or willing to become certified Versed in scientific methodology, RCA, continuous improvement, SPC, and other tools to reduce process variability Operational knowledge of computers and Microsoft Office applications Demonstrated ability to organize and supervise a diverse work force Strong written and verbal communication skills Excellent skills in the areas of teamwork, motivation, decision making, relationship building, and coaching Ability to think critically and solve complex problems Ability to organize, manage multiple priorities, and maintain high attention to detail in a fast-paced environment California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington, Washington, D.C. Residents Only: The salary range for this role is $86,000 to $96,000 annually. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. Rise Baking Company complies with all minimum wage laws as applicable. In addition to your annual salary, Rise Baking Company offers benefits such as, a comprehensive benefits package, annual bonus eligibility, incentive and recognition programs and 401k contributions (all benefits are subject to eligibility requirements). At Rise Baking Company, our people are our finest ingredient. RISE123 MON 123
    $86k-96k yearly Auto-Apply 40d ago
  • QA Line Coordinator

    O-at-Ka Milk Products LLC 4.0company rating

    Quality assurance specialist job in Batavia, NY

    Job Description Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America's largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms , Bison , Milk for Life , and Intense Milk . Here, you'll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day. We are currently seeking candidates for all shifts: 2nd & 3rd Shift. Weekend and Holiday availability required. Job Summary: Support the overall total quality focus of the manufacturing plant. Focusing on documentation and distribution of finished product and ingredient data originating from the production records. Assess and report compliance with company policies and procedures, U.S. Food and Drug Administration Regulation, GFSI Initiatives, Customer Specifications, HACCP and GMP requirements. Duties and Responsibilities: Support Quality Systems, Food Safety Policies, Procedures and practices involved in the manufacturing process Preform and/or Observe Line processing checks on packaging lines at required frequencies. Collect Line samples for Customer send out and lab Point of contact for quality concerns with production and lab Area pre-ops, post cleaning, prior to start up and in process. Assist in all investigations, customer, root cause, etc. Internal auditing, GMP, Glass-Plastic, document audits, etc. Master Sanitation checks. Input repair orders and follow up for completion as needed. Assist with HOLDS, paperwork, Ross transactions, E mail communications. Ensure product is segregated. Review of re-work from holds prior to release. Pull ingredients samples/ run testing for product identity Environment monitoring temperatures and humidity Other duties as assigned. Experience & Education Required: Associates degree in related field or GED and two years related experience or the equivalent combination of education and experience. Knowledge & Skills - Required: Must be detail oriented and highly organized. Ability to work effectively under deadlines is required. Confidentiality The QA line tech is exposed to O-AT-KA customer and product information on a consistent basis. Management Responsibility The QA Associate is an independent contributor role that operates under the guidance and direction of the Plant QA Supervisor. Work Environment Some time spent in an office environment. Incumbent must be able to use standard computer equipment (Computer, Copier, Fax, and Phone), bend reach, walk and lift up to 25 lbs. Majority of time required in the production facility where the incumbent will be exposed to slippery floors, heat, cold, and noise. Training to be completed upon hiring if not already attained. Internal Auditing Better Process School PCQI certification SQF Practitioner Pay: $24.06 -$31.28 per hour* *The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
    $24.1-31.3 hourly 9d ago
  • Contact Center Quality Lead

    Gppc

    Quality assurance specialist job in Buffalo, NY

    Quality Lead Who we are: Join General Physician, PC. - one of WNY's largest and most respected multi-specialty medical groups! We are committed to providing comprehensive, high-quality patient-centered care to improve the overall quality of the lives of our patients. Location: Buffalo, NY Position Type: Full-time, First Shift No nights, weekends, or holidays and free parking! What you can expect: Work-Life Balance: Say goodbye to working nights, holidays, and weekends. No mandated overtime! Monday through Friday, day shifts! Comprehensive Benefits: Medical, dental, vision, and more. Generous PTO: Enjoy your well-deserved time off. 401(K) with 3% Employer Contribution: Secure your financial future. Employee Discounts: Exclusive deals, including Verizon Wireless. What you will be doing: The primary purpose of this position is to assist in transforming patient experiences by contributing to establishment of consistent processes and workflows that are needed to manage contact volumes and provide support to the General Physician, PC service lines. Answer incoming calls and/or digital messages and determine how to help the patient or where to refer the patient within the service line. Enter patient information, schedule appointments and document interaction in EMR system. Identify calls that need to be escalated to clinical staff or management and route appropriately in a timely manner. Document medication refill and test result requests. Manage incoming mail and fax bins in accordance with company policy. Conduct call listening and eMR workflow reviews; deliver actionable insights and coaching opportunities for team members. Collaborate with training leads to design and deliver targeted coaching and development programs and assist with onboarding training content. Lead continuous improvement initiatives to streamline workflows and ensure a consistent and signature patient experience. Work across the Service Lines with other Quality Leads to standardize and collaborate on quality improvements. Analyze quality trends and provide actionable insights to enhance patient experience and service delivery. Prepare and present quality performance to leadership teams. Participate in outbound campaigns and reminder calls for patients. Perform other duties assigned by management. The education and experience you need: High school diploma or GED required; two-year college degree preferred. 2-4 years' experience in medical office, call center or customer service environment preferred. Knowledge of insurance and medical terminology. Strong written and verbal communication skills with ability to utilize computer programs. Ability to multi-task and handle a high volume of patient calls in a fast-paced environment. * The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.
    $77k-116k yearly est. 1d ago
  • Assurance Intern, Spring 2027

    Transaction Services Experienced Associate or Senior Associate In Cleveland, Ohio

    Quality assurance specialist job in Williamsville, NY

    What You'll Do There's no better way to get hands-on experience and enhance your understanding of the professional services industry than with Cohen & Co's internship program! Our comprehensive internship will provide you with all the tools and training you need to launch your career. There's no coffee grabbing or mindlessly making photocopies here! You'll get hands-on client experience, gain technical knowledge, and learn all about our ‘Great People First' culture while building lasting relationships with your peers and firm leaders - all invested in YOU. Let's build your future together! Day in the Life: Assurance: Get involved in real audit work, perform testing, assist with reporting, and ensure compliance across various engagements. Build Relationships: Connect with peers, mentors and engagement teams through client work, firm events and internship program experiences. Grow Your Skills: Receive ongoing feedback to help you sharpen your technical skills and develop as a professional Get Involved: Jump into firm-wide initiatives like business development, recruitment, DEI efforts, and community service; choose what inspires you most! Internship Commitments: Internship Length: Early January - end of March 2027 Internship Schedule: Full-time (40+ hours/week may be required during busy season, including Saturdays) or part-time (minimum 20-25 hours/week required) opportunities available Who You Are Required: Degree: Pursuing Bachelor's or Master's Major: Accounting Coursework: Successfully completed introductory accounting course(s) and at least one intermediate accounting course before the internship program start date Preferred: GPA: Minimum 3.0 Journey to CPA: Pursuing required credit hours to sit for the CPA Exam Location: Baltimore, MD | Chicago, IL | Cleveland, OH | Denver, CO | Milwaukee, WI | Youngstown, OH Hybrid work environment (50% in office) Who We Are #LifeatCohen Sure, we like numbers. (But we'll never treat you like one.) At Cohen & Co, our foundational principles offer insight into how we achieve an inclusive, growth-oriented culture that fuels the success of our firm, our clients and our people. We honor our foundational principle of “great people first” by: Championing the importance of diversity, equity and inclusion by embracing the unique stories, backgrounds, perspectives and ideas that come from our people; and Offering a comprehensive and competitive Total Rewards package, allowing each employee to use the benefits that best suits their needs. Our offerings go beyond standard options, including time off outside of your standard PTO to give back to the community, annual discretionary merit increases and bonuses, talent development resources to tap into growth opportunities, and so much more! Learn More About Us! Discover our Passion, Purpose & Expertise Learn more about our Firm's Culture Check out our Intern Insights for an inside look! Estimated Hourly Rate Range: $20 - $40/hour* *Hourly rates offered to candidates are determined based on factors such as candidate's job responsibilities, geography, market considerations, and organizational needs. On an annual basis, estimated ranges are re-evaluated for upcoming early career cohorts according to market adjustments. We are an equal opportunity employer and value diversity of thought and background to build an inclusive and energized culture and better meet the needs of our clients. Agency recruiters may not submit unsolicited candidate information or resumes to any Cohen & Co employee without a recruiting services contract first being entered into with the Cohen & Co Talent Acquisition Team; see policy here. #LI-PROMO #LI-Hybrid
    $20-40 hourly Auto-Apply 38d ago
  • QA Document Control Associate

    Pine Pharmaceuticals

    Quality assurance specialist job in Tonawanda, NY

    Job DescriptionSalary: $22.00/hr As the QA Document Control Associate, you will support Quality Assurance (QA) activities. Activities include but are not limited to: Maintenance and organization of the Central File system, Issuance of documents, Review and Release of Batch Records, and Support of MasterControl tasks (such as Document Collaborations). All in accordance with current Good Manufacturing Practices and 21 CFR 210/211. Essential Functions: Generation and Issuance of controlled documents, including but not limited to Batch Record documents/forms, specification, and logbooks. Review of lot specific documentation for Batch Production Records (including raw data, batch record associated pages, release specifications, and test results) to confirm accuracy, completeness, and compliance to ensure prompt batch disposition and release. Confirm disposition of batch-associated nonconformances and quality events prior to batch release. Identification and routing of documents (both paper and electronic) for corrections in cases of missing or incorrect documentation. Work with company personnel to correct any mistakes identified during review. Use ERP system to select the proper disposition of individual batches and notification of availability for distribution. Generation of controlled labels utilized throughout the manufacturing and packaging process. Review of logbooks, as needed. Maintain and control the Central File system utilized for the storage of all paper-based documents needed for retention. Maintain department for readiness for internal and external audits. Retrieval of documents from filing systems during times of internal or external audits. Control of department inventory needs, regarding supplies needed for batch record and document issuance, and the central filing system. Support Document Collaboration and Set Dates for all document creation/revisions. Support the maintenance and control of electronic document archival within the MasterControl Software. Build and maintain collaborative working relationships within the organization. Effective communication throughout all facets of the organization. Follow and solicit good manufacturing and documentation practices. Support QA activities as needed. Support Quality management System continual improvement initiatives. Triage workflow to ensure first in-first out or priority release of finished product or product dependent documents according to distribution needs. Other activities/tasks as dictated by departmental and organizational needs. Education and Experience: A High School diploma or equivalent and a minimum1 year experience in a regulated environment, Pharma or other medical preferred. Or an Associate degree or Bachelor degree in Science/Life Sciences preferred. Must be proficient with computers. Knowledgeable with standard Microsoft Office suite, email, document scanning, and strong Excel and Word experience. Knowledge, Skills, and Abilities: Knowledge of GMPs. Knowledge & experience with organization and filing of controlled documents. Knowledge & experience with use of electronic Quality Management Systems. Excellent interpersonal communication skills. Must be able to work independently and as part of a team. Must have attention to detail. Self-motivated and organized.
    $22 hourly 25d ago
  • Assurance Intern, Spring 2027

    Manager, Management Consulting In Cleveland, Ohio

    Quality assurance specialist job in Buffalo, NY

    What You'll Do There's no better way to get hands-on experience and enhance your understanding of the professional services industry than with Cohen & Co's internship program! Our comprehensive internship will provide you with all the tools and training you need to launch your career. There's no coffee grabbing or mindlessly making photocopies here! You'll get hands-on client experience, gain technical knowledge, and learn all about our ‘Great People First' culture while building lasting relationships with your peers and firm leaders - all invested in YOU. Let's build your future together! Day in the Life: Assurance: Get involved in real audit work, perform testing, assist with reporting, and ensure compliance across various engagements. Build Relationships: Connect with peers, mentors and engagement teams through client work, firm events and internship program experiences. Grow Your Skills: Receive ongoing feedback to help you sharpen your technical skills and develop as a professional Get Involved: Jump into firm-wide initiatives like business development, recruitment, DEI efforts, and community service; choose what inspires you most! Internship Commitments: Internship Length: Early January - end of March 2027 Internship Schedule: Full-time (40+ hours/week may be required during busy season, including Saturdays) or part-time (minimum 20-25 hours/week required) opportunities available Who You Are Required: Degree: Pursuing Bachelor's or Master's Major: Accounting Coursework: Successfully completed introductory accounting course(s) and at least one intermediate accounting course before the internship program start date Preferred: GPA: Minimum 3.0 Journey to CPA: Pursuing required credit hours to sit for the CPA Exam Location: Baltimore, MD | Chicago, IL | Cleveland, OH | Denver, CO | Milwaukee, WI | Youngstown, OH Hybrid work environment (50% in office) Who We Are #LifeatCohen Sure, we like numbers. (But we'll never treat you like one.) At Cohen & Co, our foundational principles offer insight into how we achieve an inclusive, growth-oriented culture that fuels the success of our firm, our clients and our people. We honor our foundational principle of “great people first” by: Championing the importance of diversity, equity and inclusion by embracing the unique stories, backgrounds, perspectives and ideas that come from our people; and Offering a comprehensive and competitive Total Rewards package, allowing each employee to use the benefits that best suits their needs. Our offerings go beyond standard options, including time off outside of your standard PTO to give back to the community, annual discretionary merit increases and bonuses, talent development resources to tap into growth opportunities, and so much more! Learn More About Us! Discover our Passion, Purpose & Expertise Learn more about our Firm's Culture Check out our Intern Insights for an inside look! Estimated Hourly Rate Range: $20 - $40/hour* *Hourly rates offered to candidates are determined based on factors such as candidate's job responsibilities, geography, market considerations, and organizational needs. On an annual basis, estimated ranges are re-evaluated for upcoming early career cohorts according to market adjustments. We are an equal opportunity employer and value diversity of thought and background to build an inclusive and energized culture and better meet the needs of our clients. Agency recruiters may not submit unsolicited candidate information or resumes to any Cohen & Co employee without a recruiting services contract first being entered into with the Cohen & Co Talent Acquisition Team; see policy here. #LI-PROMO #LI-Hybrid
    $20-40 hourly Auto-Apply 38d ago
  • QA Line Coordinator

    Join The Our Talent Network

    Quality assurance specialist job in Batavia, NY

    Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America's largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms , Bison , Milk for Life , and Intense Milk . Here, you'll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day. We are currently seeking candidates for all shifts: 2nd & 3rd Shift. Weekend and Holiday availability required. Job Summary: Support the overall total quality focus of the manufacturing plant. Focusing on documentation and distribution of finished product and ingredient data originating from the production records. Assess and report compliance with company policies and procedures, U.S. Food and Drug Administration Regulation, GFSI Initiatives, Customer Specifications, HACCP and GMP requirements. Duties and Responsibilities: Support Quality Systems, Food Safety Policies, Procedures and practices involved in the manufacturing process Preform and/or Observe Line processing checks on packaging lines at required frequencies. Collect Line samples for Customer send out and lab Point of contact for quality concerns with production and lab Area pre-ops, post cleaning, prior to start up and in process. Assist in all investigations, customer, root cause, etc. Internal auditing, GMP, Glass-Plastic, document audits, etc. Master Sanitation checks. Input repair orders and follow up for completion as needed. Assist with HOLDS, paperwork, Ross transactions, E mail communications. Ensure product is segregated. Review of re-work from holds prior to release. Pull ingredients samples/ run testing for product identity Environment monitoring temperatures and humidity Other duties as assigned. Experience & Education Required: Associates degree in related field or GED and two years related experience or the equivalent combination of education and experience. Knowledge & Skills - Required: Must be detail oriented and highly organized. Ability to work effectively under deadlines is required. Confidentiality The QA line tech is exposed to O-AT-KA customer and product information on a consistent basis. Management Responsibility The QA Associate is an independent contributor role that operates under the guidance and direction of the Plant QA Supervisor. Work Environment Some time spent in an office environment. Incumbent must be able to use standard computer equipment (Computer, Copier, Fax, and Phone), bend reach, walk and lift up to 25 lbs. Majority of time required in the production facility where the incumbent will be exposed to slippery floors, heat, cold, and noise. Training to be completed upon hiring if not already attained. Internal Auditing Better Process School PCQI certification SQF Practitioner Pay: $24.06 -$31.28 per hour* *The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
    $24.1-31.3 hourly 60d+ ago
  • Advanced Quality Team Member

    Winland Foods

    Quality assurance specialist job in Medina, NY

    At Winland Foods, quality isn't just part of the process-it's who we are. Guided by our values of Excellence, Quality, Integrity, Respect, and Collaboration, our Food Quality Team Members ensure that every product we make is safe, consistent, and worthy of the trust our consumers place in us. As a Food Quality Team Member, you will be on the front line of protecting our standards and reputation. From performing critical inspections to supporting continuous improvement initiatives, you'll play a hands-on role in making sure every product reflects our commitment to excellence. You'll collaborate closely with production and sanitation teams, using your attention to detail and integrity to ensure compliance with food safety regulations and Winland's high expectations. This role is more than checking boxes-it's about leading with care, protecting consumer well-being, and ensuring every bite of our food delivers on Winland's promise of quality and consistency. Employee Type: Full time Location: NY Medina Job Type: Production Group Job Posting Title: Advanced Quality Team Member Job Description: Schedule: Monday-Friday, occasional weekends, 1st shift hours. Work Location: 4001 Salt Works Road Medina, NY 14103 Salary, based on experience and other qualifications: $25.00 per hour Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity, Accident Insurance, Identity and Fraud Protection Plan, Legal, and Critical Illness. Duties and Responsibilities: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Safe Equipment Operation & Maintenance: Perform daily inspections, environmental swabbing, and product inspections. Verify compliance with established standards Perform daily inspections, preventive maintenance on Quality equipment. Conduct internal audits. Product Handling, Quality Control & Inventory Management: Conduct and oversee tasks like sensory testing, label verification, and analytical testing to ensure product attributes are correct. Understand and follow plant policies for placing materials on hold and collecting retention samples. Assist with inventory control for approved suppliers following FIFO practices. Help with customer sample requests and microbiological testing for shipping requirements. Communicate quality results to other teams within the plant. Advise production teams in re-alignment when product is out of specifications. Manage programs related to traceability and warehouse systems. Provide back-up support in the department lead's absence. Food Safety & Sanitation Compliance: Lead facility inspections and assist with a variety of quality checks and audits. Follow GMP, HACCP, SQF, FSMA, and company food safety policies. Maintain cleanliness and sanitation. Participate in internal auditing. Assist in leading internal audits. Lead FSQ compliance in assigned area. Act as a subject matter expert and mentor for team on food safety and enforce sanitation accountability. Team Collaboration, Leadership & Training: Collaborate with cross-functional teams to resolve quality issues and investigate customer complaints Assist team members, adapt to operational changes, and contribute to productivity, safety, and quality goals. Provide backup coverage for multiple roles, share knowledge with peers, and support training. Assist with SOP development and training. Facilitate cross-departmental collaboration. Coordinate team activities, assign tasks, lead shift meetings, and train others in advanced operations. Documentation, Communication & Continuous Improvement: Manage specialized quality programs and documentation, using technical skills in systems like SAP and other quality management software. Prepare accurate written documentation. Record inventory transactions, shipments, and quality results in SAP. Ensure precision in recording and reporting test results. Support plant trials, process improvements, and cost savings projects. Participate in 5S efforts. Assist in reviewing quality paperwork and document control programs. Work with supervisors and team to develop solutions to issues. Act as 5S champion for area. Lead improvement projects, perform operator-based maintenance, and analyze variance causes. Knowledge, Training and Experience: Education & Experience: High School Diploma or GED required. Degree in Biology, Chemistry or Food Science are preferred. Minimum 1 year of work experience in manufacturing or food production. 18+ years of age. Technical & Mechanical Skills: Ability to operate, troubleshoot, and advise on minor adjustments to formulas or processes. Mechanical aptitude with the ability to identify and resolve quality irregularities. Proficiency in SAP, hand scanners, and basic math skills. Advanced levels require proficiency in MII, WE systems, and interpreting line huddle measures to resolve issues. Computer literacy in Microsoft Word, Excel, PowerPoint, and Outlook. Safety & Compliance: Knowledge of GMPs, SQF, HACCP, FSMA, and other food safety regulations. Commitment to following all company safety policies and procedures. Ability to lift up to 50 lbs., push heavy loads, stand/walk up to 90% of shift, and climb as needed. Must have near and far visual acuity, some color perception, and full range of hand/arm movement. Teamwork, Communication & Leadership: Communicate effectively in English, both verbally and in writing. Work independently and collaboratively in a team environment, with a proactive, team-oriented mindset. Provide training, guidance, and feedback to team members (progressively more responsibility at higher levels). Advanced levels lead projects, identify skill gaps, and support multiple initiatives with minimal supervision. Personal Attributes & Work Ethic: Positive attitude, dependable, self-motivated, and willing to work overtime or weekends as needed. Strong problem-solving skills, attention to detail, and ability to multitask in a fast-paced environment. Demonstrated accountability for work quality, attendance, and continuous improvement. Physical Demands: Employees must be able to stand and walk for extended periods of time. Tasks may involve frequent climbing, pulling, pushing, carrying, grasping, reaching, twisting, turning, and stooping. Ability to lift up to 50 lbs frequently. Must have good hand-eye coordination, motor skills, and 20/20 corrected vision. Must have normal hearing and vision (with correction if needed), including the ability to distinguish colors for color-coded containers in production areas. Employees must wear all required PPE according to the specific manufacturing environment, as outlined in the Employee Handbook, posted policies, or as directed by leadership. Must adhere to all safety policies, including lock-out/tag-out, safe lifting techniques, and others as instructed. Exposure to wet, humid conditions, moving mechanical parts, high areas, fumes, airborne particles, extreme temperatures, electrical risks, and vibrations depending on the area assigned Must maintain a clean and safe work environment and report any food safety or quality issues immediately to management. EEO Statement: Winland Foods seeks to recruit, develop, and retain the most talented people from a diverse candidate pool, and as a global company we believe our success is enhanced by fostering equity and inclusion in the workplace. Therefore, Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic information, military or veteran status, and any other characteristic protected by applicable law.
    $25 hourly Auto-Apply 20d ago
  • Plan Documents Specialist

    Centivo 4.0company rating

    Quality assurance specialist job in Buffalo, NY

    We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Centivo is hiring Plan Documents Specialists (Jr and Sr)! Under the guidance of the Plan Documents Manager, the Plan Documents Specialist will work cross-functionally with the Configuration, Implementation, Client Success, and Product teams to ensure best-in-class output, client experience, and satisfaction, which can include regular interaction with brokers, agents, TPAs, stop loss carriers, and other applicable vendors and clients. The Plan Documents Specialist is a key member of the delivery team, facilitating client onboarding for document preparation, client changes, document management, and other duties related to requirements for employer-sponsored welfare benefit plans under the following federal and employment laws: Employee Retirement Income Security Act (ERISA) Internal Revenue Code (Code) Health Insurance Patient Portability and Accountability Act (HIPAA) Medicare Secondary Payer Act (MSP) Consolidated Omnibus Budget Reconciliation Act (COBRA) Affordable Care Act (ACA) Women's Health and Cancer Rights Act (WHCRA) Junior Responsibilities Include: Assisting in client implementation and client plan changes, defining clients' benefits and structure for document preparation/completion for required plan document creation. Managing benefit plan documentation processes including: Conducting and managing a complete, section-by-section review of prospective conversion plan documents, including, but not limited to, Summary of Material Modification (SMM), plan amendments, and Summary of Benefits and Coverage (SBC) Conducting and managing a complete, section-by-section review of prospective conversion plan documents for a Summary Plan Description (SPD) with some feedback/assistance from Senior team member(s) and/or Plan Documents Manager, if needed Drafting, finalizing, and maintenance of standard benefit plan documents (i.e. SBCs, standard to intermediate level plan amendments) by identifying/understanding change requests and their requirements. Must have the ability to identify more complex tasks and request assistance from Senior team member(s) and/or Plan Documents Manager when needed. Drafting standard SPDs (or those that require minimal customization) with some assistance from Senior team member(s) and/or Plan Documents Manager. Must have the ability to work with and take instruction from Senior team member(s) and/or Plan Documents Manager in order to complete SPDs that may become more involved during process. Identifying missing items needed for document preparation Submitting finalized plan documents and any changes to stop loss carriers or Stop Loss team as well as PDM vendor. Determining changes to plan documents to ensure accuracy, seamless coverage, and any additional updates as necessary. Managing and maintaining a book of business primarily relating to Mid-Market accounts and/or assigned projects at direction of Plan Documents Manager Stay current on requirements under ERISA, PPACA, and other related laws/regulations as it relates to plan benefits. Elevating client issues and concerns to appropriate to leadership and or Client Success team members when necessary. May assist in training process of Analyst and newly hired Junior team members at the direction of Plan Documents Manager. May support client communications, including, but not limited to, introductory calls with assistance/feedback from Senior team member(s) and/or Plan Documents Manager. Performing other miscellaneous projects, assignments, and duties as assigned Senior Additional Responsibilities Include: Verifying eligibility status and requirements for the plan to be included in the documents Drafting, finalizing, and maintenance of non-standard or moderate to complex benefit plan documents (i.e. SBCs, SPDs, SMMs) by identifying/understanding change requests and their requirements with little to no assistance from Plan Documents Manager. Supporting client communications, including, but not limited to, introductory calls Assisting Junior members with more complex drafting requests. Managing and maintaining a book of business relating to Mid-Market accounts, Enterprise, or Strategic accounts, but not limited to, and/or assigned projects at direction of the Plan Documents Manager. Assisting with client/internal departments on inquiries such as those escalated due to SBC and SPD language concerns, compliance issues, or customization requests with assistance from Plan Documents Manager when needed. May assist with PDM vendor contact, including discussions pertaining to federal/state mandates, governmental changes, or customized requests, along with Plan Documents Manager. Assist in training process of Analyst, Junior, or newly hired Senior members at direction of Plan Documents Manager. Qualifications: Required Skills and Abilities: Strong organizational and multi-tasking skills, attention to detail Excellent written, verbal, and interpersonal communication skills; including ability to identify and communicate clearly on inconsistencies and issues found during drafting process Ability to manage time effectively, set priorities effectively and meet deadlines Intermediate to advanced knowledge of Microsoft Office products (Excel, Power Point, Word) Demonstrated ability to meet performance goals, including accuracy and productivity Ability to take initiative and be self-motivated while exercising proactivity and creativity in problem solving and appropriate decision-making Display, at minimum, an intermediate level of understanding for compliance principles as it applies to document drafting and client communication Team player and willingness to take instruction when necessary Must be able to adapt, be flexible, and have the ability to function efficiently during fast-paced work environment Have passion and drive in delivering quality documents Ability to work independently with minimal supervision Typing speed of at least 60-70 WPM Junior Education and Experience: 1-3 years of employee benefits paralegal or similar job experience required 1-3 years of experience in Health and Welfare benefit consulting in ERISA & Non-ERISA plans 3 years of experience in client management in self-funding document creation and management Senior Education and Experience: 3-5 years of employee benefits paralegal or similar job experience required 3-5 years of experience in Health and Welfare benefit consulting in ERISA & Non-ERISA plans 3-5 years of experience in client management in self-funding document creation and management Must have exposure to plan/policy documents, including amendments/SMMs, in prior work environments Preferred Qualifications: Bachelor's degree or equivalent job experience required A paralegal or related degree Phia Group's PDM online portal document management experience or similar use of a portal for document creation and management, is a plus Worked with DOL Summary of Benefits and Coverage (SBC) templates and SBC Coverage Examples Calculator Exposure to plan/policy documents, including amendments/SMMs, in prior work environments is a plus Senior Additional Qualifications: Certifications in Compliance/Insurance are a plus Claims Litigation experience and/or Insurance-related designation(s) are a plus 1-3 years of prior training experience Work Location: An ideal candidate would be able to work from home This position is remote Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.
    $34k-50k yearly est. Auto-Apply 10d ago
  • Quality Assurance Technician

    Dimar Manufacturing Corp

    Quality assurance specialist job in Clarence, NY

    Swing Shift: 10:30AM - 7:00PM (may be asked to work 2:00PM - 10:00PM on occasion) Clarence, New York The Quality Assurance Technician performs dimensional and/or functional inspection on purchased materials and manufactured parts; uses technical expertise and inspection instrumentation to verify conformance of material/parts to prints, process sheets and specifications. Completes quality assurance paperwork per customer requirements. Has the ability to visually and dimensionally inspect welds to meet quality requirements per customer supplied prints. Essential Duties and Responsibilities Performs first piece, in process and final inspections on vendor supplied or Dimar manufactured parts. Provides inspection support in the form of liaison working with production and engineering to facilitate solutions to questions or problems that may arise. Works with the QA Manager and Senior Quality Supervisor, implement and maintain quality systems, and documentation to ensure compliance with Dimar's quality management system. Direct Customer QA contact for quality concerns against products supplied and or in the process of being produced. Processing of RMA's, FAI's and Certificates of Conformance to customer requirements. Works with the QA Manager and Quality Supervisor to develop and implement ECN's (engineering change notices) to ensure product and print updates within the system. Helps in the training of new QA technicians to the Dimar Manufacturing processes to ensure customer satisfaction. Documents NCR's periodically updates the NCR database and interacts with customers via email to secure the return of nonconforming products. Participate in the creation and revising of company documents to include but not limited to Work Instructions and Procedures with the input and guidance of Dimar supervision and managers. Maintains up-to-date documentation by completing all necessary paperwork (i.e., in process inspection records, signing off on job travelers, 1st piece inspection tags, CoC's, MTR's, etc.). Performs training as required for team members to include but not limited to inspection methods, work instructions, procedures, or production processes. Provides continuous feedback to Quality Manager and supervisor regarding quality, engineering and manufacturing related issues. Completes work on quality system and or process improvements. Performs part and process related internal audits. Processes customer returns and ensures timely disposition of parts. Requirements Knowledge, Skills, and Abilities Strong ability in reading and interpreting complex drawings/blueprints to understand parameters of parts. Familiarity with basic geometric tolerancing and weld symbols is preferred. Knowledgeable in the use of all inspection equipment including, but not limited to micrometers, calipers, dial indicators, height gages, gage pins and gage blocks. CMM and thread gage knowledge helpful. Knowledgeable about current quality system standards such as ISO 9001 and/or TS 16949 helpful. Maintains composure under pressure. Ability to multi-task in response to numerous demands. Strong time management skills. Detail oriented. Computer proficiency in Excel and Word required. Ability to learn and adapt any new company computer software programs for the Dimar Business system. Familiarity with ERP systems helpful. Experience and Education: High School Diploma required. Associates degree preferred. 3+ years' experience required. Special Requirements Machine shopwork environment; dust, grease, and metal shavings are common. Requires the use of the following personal protective equipment: Safety Glasses, Steel Toed Shoes/Boots. Must be able to: Work safely in a fast-paced environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Salary Description $23- $25/hour
    $23-25 hourly 20d ago
  • 2026 Summer Intern - Quality Assurance / Tech Specalist

    Job Listingsitt Inc.

    Quality assurance specialist job in Orchard Park, NY

    About ITT: ITT is a leading manufacturer of critical components for harsh environments that serves fast-growing end markets in flow, aerospace and defense, energy and transportation. Building on our heritage of innovation, we partner with our customers to deliver solutions to the key industries that underpin our modern way of life. Headquartered in Stamford, CT, we have more than 11,700 employees globally with operations in ~40 countries and sales in more than 125. At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations. Our businesses are organized in three distinct segments, each based around our core engineering DNA: Industrial Process: A global leader in centrifugal and twin-screw pumps and engineered valves for chemical, energy, mining, and industrial applications. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Bornemann, Habonim, Engineered Valves, Rheinhütte Pumpen and Svanehøj. Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone. Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. Position Summary Position: 2026 Summer Intern - Quality Assurance / Tech Specalist Location: Orchard Park, NY Major(s): Quality Management, Production Engineering, Mechanical Engineering or related courses Class year desired: Senior / Grad Academic Schedule: May - August 2026, full-time, 40 hours per week About the experience: ITT Enidine's Internships are recognized as best-in-class, offering students an unparalleled opportunity to immerse themselves in the aerospace industry. Our internships provide hands-on experience with cutting-edge technologies and real-world projects that contribute to the innovation of vibration isolation, noise attenuation, and shock absorption solutions used in aerospace applications. Interns work closely with experienced professionals and industry experts, gaining valuable insights into engineering processes, product development, and problem-solving strategies. These programs are designed to foster professional growth, equipping students with the technical skills and industry knowledge needed for a successful career in manufacturing supply chain. With access to state-of-the-art facilities and mentorship from leading professionals, ITT Enidine's Internships are an ideal launchpad for students passionate about making an impact in the aerospace and industrial sector. Essential Responsibilities Support the activities of the Quality department, contributing to the maintenance and improvement of the company's quality processes, systems and standards, with a focus on compliance, continuous improvement and customer satisfaction. Position Requirements Degree in quality management, production engineering, mechanical engineering or related courses in progress Reading and interpretation of mechanical drawings is required. Dimensional control is required (terminology, linear and angular units, rounding rules, characteristics of conventional measuring instruments, measurement methods, instrument selection, calibration system). Basic knowledge of quality tools (5W2H, PDCA, Ishikawa, etc.) is a plus. Intermediate Microsoft Office package (Excel, Word, PowerPoint). Good communication, organization, and attention to detail. Safety is a core value at ITT. Our employees understand and follow all ITT safety policies and procedures, participate in workplace inspections, safety training, and in the development of job safety analyses. This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. Equal Pay Act Statement We aim to pay our ‘ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what' they accomplish, but also on ‘how' they reflect ITT's values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations. Equal Pay Act Range $22-$25/hr. Not ready to apply? Connect with us for general consideration.
    $22-25 hourly Auto-Apply 3d ago
  • Quality Assurance Technician

    Mizkan Ameria Inc.

    Quality assurance specialist job in Lyndonville, NY

    Job Title: QA Technician I Department: Quality Work Status: On-site Reports To: QA Manager Comp Range: $23.25-$27.90 FLSA Status: Hourly Job Grade: D COMPREHENSIVE BENEFITS PACKAGE: Medical - Dental - Vision - Paid Time Off - Disability - Life and AD&D - 401k With Match - Profit Sharing - Health & Flex Spending Accounts - Employee Assistance Program - Wellness Program - Education Assistance - Employee Referral Bonus BONUSES: Based on plant quarterly results. COMMENTS: This job description outlines the essential functions of the role; however, it does not limit or dictate the specific tasks that may be assigned. This is an On-Site position requiring full-time work at the plant. We strongly encourage veterans, minorities, and women to apply. SUMMARY: The QA Technician must follow all plant safety, Good Manufacturing Practices and Food Safety rules and regulations. Documentation and paperwork procedures must be followed as well as verbal and written instructions and guidelines according to the job requirements. The QA Technician will be responsible for performing quality inspection, documenting results, lab testing of incoming, outgoing production. This role does not have direct reports. ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform all duties and responsibilities in accordance with Mizkan America safety policies, OSHA regulations, GMP (Good Manufacturing Practices), and SOP (Standard Operating Procedures). Perform and document results of lab testing including inspection of incoming glass. Perform quality checks on production lines for finished product and verify that the finished goods information, temperatures, and weights and sample of product are with in specification and defect guidelines. Verify correct date coding on cases and proper packaging. Inform supervisor or manager of any issues found. Perform specified inspection procedures on product in production such as brix, pH, acidity, viscosity, taste, odor, color, Use various lab equipment including but not limited to the following: Auto titrator, spectrophotometer, weigh scale, GC, pH, Brix, turbidity meter, hand tools, Viscosity meter, personal computer, and other office equipment. Review paperwork during current line checks including label verifications. Inspect, test and document results on incoming supplies and ingredients, verify they are within specification. Inform manager of any issues found. Swabbing for cleanliness or allergens when needed. Be present for any rework off the line or hold rework to be sure inspection is being done properly and help keep track of defects and quantity of defects. Work closely with production employees, bottling supervisors, quality supervisor and manager to resolve problems. Report all defects, holds, segregated items and rejected products to appropriate personnel. Maintain lab and equipment in a hygienic state. Pull product retention samples and perform specified inspection procedures on product. Complete inventory transfer documentation for pulled samples. Complete and file certificate of analysis documentation. Perform regular Gemba audits to evaluate processes, workflows, and adherence to organizational standards. Conduct field sampling of air and water to monitor environmental quality and compliance with regulatory standards. Operate and maintain sampling equipment, ensuring accurate and reliable data collection. Oversee the preparation and inspection of sales samples to ensure accuracy, consistency, and compliance with company quality standards. Collaborate with sales teams to understand customer specifications and requirements. Coordinate daily shipping operations with UPS, including scheduling and package preparation. Generate accurate shipping labels, and customs documentation for domestic and international shipments. Generate and print accurate labels for shipments, inventory, and storage using label printing systems and software. Participate in cycle counting activities and assist in the preparation of annual or periodic physical inventory counts. Fill in for other Quality Assurance Technicians as needed to cover PTO, LOA or other time off required which may include shift change. May perform miscellaneous duties as required by the Quality Assurance Manager. Will assist Quality Assurance Manager in maintaining company quality standards. Basic understanding of LOTO and keep Lab clean and in orderly condition. Responsible for food product quality and safety. EDUCATION: High school diploma or G.E.D. equivalent required Associate degree in business field preferred EXPERIENCE AND QUALIFICATIONS: 1 years of Quality background required 1 year experience within a food processing, bottling, liquid filling/blending and/or consumer goods manufacturing/packing environment preferred. Must be able to work under varying circumstances, such as changes in procedures, operating/customer requirements. Basic computer knowledge, required (MS Office) Continuous mental and visual attention is required to perform duties, involving repetitive or diversified work requiring constant alertness or activity. Basic mathematics skills required ( counting accuracy) attention to detail and accuracy required. Effective interpersonal, written and verbal communication skills required. Must be respectful and work well with all levels of personnel. Must be able to perform on-call duty on any shift and work overtime on short notice basis. Long-term, temporary assignments to any shift may be required to maintain manufacturing processes. Ability to work in high temperatures (hot or cold), working at heights and exposure to strong smells, dust, gases, fumes and chemical or require personal protective equipment. Ability to use Personal Protective Equipment. PHYSICAL REQUIREMENTS: Physical aspects of the job as performed in an 8-hour workday. Must be able to see, sit, stand, walk, speak, hear, reach, bend, twist, ascend/ descend. Ability to pull, push, lift and carry up to 50 lbs., 50+ lbs. with assistance.
    $28k-50k yearly est. 1d ago
  • Quality Supervisor

    and Jobsperry's Ice Creamperry's Ice Cream

    Quality assurance specialist job in Akron, NY

    Quality Supervisor Reports to: Manager of Quality and Compliance Responsible for daily functions of the quality control lab as it relates to all aspects of ice cream manufacturing. Issue diagnostic and resolution of Operational problems. Support the ongoing development and verification of the Quality Management System that supports the manufacture and distribution of Safe, Quality Foods and Services. Support facility audits and sampling programs by external organizations (regulatory, third party, customer audits, etc.) Support programs to validate quality. Support the customer complaint follow-up process. Participate on the Food Safety Team to ensure HACCP, FSMA and other regulatory compliance. RELATIONSHIPS: Internal: Wide-range of company contacts with many departments, teams, team leaders, and team members. External: Numerous contacts with regulatory agencies, SQF, vendors, industry organizations, etc. ESSENTIAL DUTIES: (Essential functions/duties of the job include, but are not limited to the following list) Assist with creating, monitoring, updating, and verifying policies and procedures to maintain SQF certification. Ensure accuracy, completeness and correct format of technical documents. Provide proof that activities have been completed, and documents exist that will be reviewed as part of any investigation, or for a basis to make continuous improvement decisions upon. Scrutinize correctness of language and policies to match standards. Maintain Quality programs that satisfy SQF certification. Coordinate, conduct; monitor food safety/security training across all teams who handle and/or transport food. Verify that product and ingredient risk assessments are maintained current. Supervise/ Lead the QA Lab Team in support of company and department objectives (quality, cost, delivery, safety, and morale) Participate as an active member of the HACCP/Food Safety Team. Participates as an active member of the Food Defense Team and manage Food Fraud Database Support compliance with the Food Safety Modernization Act Maintain or obtain (in a reasonable amount of time) certifications for HACCP, SQF Practitioner, SQF Quality Practitioner and PCQI Interfaces on a daily basis with Operations, Purchasing, Marketing and Sales in support of company and department objectives. Leads all Quality Assurance functions related to Process Control Points and troubleshooting of quality issues. Develop tests and evaluations of equipment and ingredients needed to support efficient product testing and cost improvements. Perform necessary clerical duties for department including ordering supplies, ingredients and equipment, and handling correspondences on such orders. Regulatory Understand regulations as related to NYS Ag n M and the PMO. Maintain State Regulatory Licenses 3 rd Party Audits Monitor, develop and improve programs to ensure compliance with 3 rd party audits to include but not be limited to SQF Audit, customer audits, Halal audits, USDA audits and organic certification. Safety Work with facility safety team to deliver safety training as related to personal and/or food safety. Work with facility safety team to develop programs that ensure personal safety programs also meet food safety requirements. Manufacturing Support Work closely with Operations Team to ensure compliance to regulatory and SQF requirements. Support Functions Participate in second person review of various documents and proofs. Assist with documentation required for bid process as outlined by potential customers REQUIREMENTS: Minimum B.S. in Food Science or related field (i.e. Dairy Science, Biological Sciences), or A.A.S. in Food Science or related field with 5 years or more experience in food processing and/ or food ingredient environments Dairy or Ice Cream manufacturing and lab experience preferred. Strong manufacturing process or ice cream manufacturing equipment knowledge. Experience working in a multiple sku environment. Skills/experience in managing team members in QC, and/or Operations. Experienced in effective management of projects in support of laboratory and manufacturing development. Knowledge of CIP and COP cleaning and sanitation procedures preferred. Willingness to learn and participate in all facets of food processing and storage associated with frozen dessert manufacturing Ability to facilitate problem solving teams Experience demonstrating ability to function and contribute to projects within cross-functional teams Proficient with Microsoft Word, Microsoft Excel, Microsoft Outlook, or equivalent software. Willingness to participate in travel including overnight travel Strong orientation promoting/executing safety initiatives. Able to lift 50 pounds on a regular basis Strong Team skills - collaborative style. Safety and Good Manufacturing Practices (GMP's)- Must follow the Company guidelines and vision to enhance and create a positive safety & GMP environment Ability to develop, teach and train team members. Flexibility - work may be performed on all shifts and weekends. Strong verbal, written and interpersonal communication skills. Able to taste dairy products and other allergenic ingredients WORKING CONDITIONS: Office, laboratory, pilot plant, and plant environments associated with the manufacture and storage of frozen desserts Considerable time may be spent on computer functions Some travel to outside facilities in support of essential duties Slippery floors conditions Noisy Some lifting The salary range for this role is anticipated to be $78k - $85k yearly. This is commensurate with experience level.
    $78k-85k yearly Auto-Apply 11d ago

Learn more about quality assurance specialist jobs

How much does a quality assurance specialist earn in Amherst, NY?

The average quality assurance specialist in Amherst, NY earns between $45,000 and $104,000 annually. This compares to the national average quality assurance specialist range of $41,000 to $97,000.

Average quality assurance specialist salary in Amherst, NY

$68,000
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