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Quality assurance specialist jobs in Charlotte, NC

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  • Documentation Specialist, Automation

    Odyssey Information Services 4.5company rating

    Quality assurance specialist job in Charlotte, NC

    We are seeking an experienced Word Processor to join our Charlotte office. This role provides high-level document production support with a strong emphasis on document automation for complex transactional matters. Key Responsibilities Prepare, edit, and format a wide range of legal transactional documents, including loan agreements, closing binders, and financing documents Design, update, and maintain automated document templates using Microsoft Word and related platforms Partner with attorneys, paralegals, and staff to implement automation solutions that streamline workflow and improve efficiency Maintain strict confidentiality and adhere to all data security standards Proofread documents for grammar, typography, consistency, and formatting accuracy Troubleshoot document-related issues and provide technical support as needed Qualifications Experience in a legal environment, ideally within real estate finance or transactional law Advanced proficiency in Microsoft Word, including track changes, advanced formatting, and template creation Hands-on experience with Contract Express, HotDocs, or similar document automation tools Familiarity with document management systems (NetDocuments preferred) Strong organizational and project-management skills with the ability to handle multiple deadlines in a high-volume setting Exceptional attention to detail and ability to work independently or collaboratively Excellent written and verbal communication skills Ability to quickly learn new software and adapt to evolving workflows
    $53k-94k yearly est. 5d ago
  • Quality Assurance Auditor

    Clinlab Solutions Group

    Quality assurance specialist job in Lancaster, SC

    QA Auditor Lancaster, SC Full-Time, Permanent Roles and Responsibilities Manage audit planning, scheduling, and execute internal and external audits to assess compliance to the regulations. Audit external suppliers (CMO's) and maintain the vendor qualification program including the Approved Vendor List in Qualityze Manage external vendor(s) responsible for international audits Manage supplier corrective action request program (SCAR). Manage all documents relating to audits, vendors, and suppliers in a QMS (Qualityze) Determine the level of risk of findings identified and follow up on corrective actions ensuring they address the short-term correction as well as the preventive action of the finding. Develop and implement a performance tracking system and reporting of departmental compliance. Prioritize work to ensure that audits and reports are completed in a timely manner. Support implementation of CAPA program where necessary. Train and assist internal departments to understand and comply with Quality and Compliance expectations. Assess internal audit process by identifying and prioritizing areas of the business where there is a risk of non-compliance and assist in development and/or execute processes or policies to reduce that risk. Support training and readiness for regulatory inspections. Provide support to other Quality Assurance team members. Report audit metrics to Quality Assurance and department management. Communicate effectively with all levels of the organization and departments within the organization and function within a team environment. Understand the roles and responsibilities of the Contract Manufacturing Organizations and provide Quality Assurance support for product development, investigations, and CAPAs as required. Familiar with QA functions in SAP. Perform other assigned duties as may be required in meeting Quality Assurance and company objectives. Minimum Requirements Must have a minimum of 5 years of Quality Assurance auditing experience in cGMP environment with a minimum of 5 years of external vendor/ supplier compliance auditing experience within an FDA regulated industry. Knowledge of the Regulations 21CFR Part(s) 210, 211, 507 as well as the Dietary Supplement Regulations 21 CFR 111 is required. ASQ Certified Auditor (CQA) Certification is preferred. Must be proficient in Computer Software applications including MS office suite. Must be able to stand, walk, push, and pull in a variety of environments including a Manufacturing and clean rooms. Must have the ability to wear all required Personal Protective Equipment (PPE) based on the auditing environment. Must be able to travel 20 - 30% for domestic audits, (International travel may be needed per quality management). Education and Experience B.A. or B.S. in Science or Technical field required.
    $51k-84k yearly est. 5d ago
  • QA Automation with Loan IQ

    Synechron 4.4company rating

    Quality assurance specialist job in Charlotte, NC

    We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a detail-oriented and test-focused QA Automation Engineer with hands-on experience in Loan IQ to join our team. The ideal candidate will be responsible for designing, developing, and executing automated test scripts to ensure the quality and functionality of Loan IQ applications, helping us deliver robust and reliable lending software solutions. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $105k - $110k/year & benefits (see below). The Role Responsibilities: Develop and maintain automated test scripts for Loan IQ module testing using tools like Selenium, UFT, or other automation frameworks. Collaborate with business analysts, developers, and QA teams to understand functional requirements and convert them into comprehensive test cases. Execute automated and manual tests to identify bugs, issues, and potential improvements. Perform regression testing to verify bug fixes and updates. Work closely with the development team to troubleshoot and resolve defect issues. Develop and document testing strategies, plans, and reports. Participate in Agile/Scrum ceremonies, including sprint planning and retrospectives. Continuously improve automation frameworks, testing processes, and methodologies. Maintain test data and environment configurations. Requirements: Write and execute SQL queries to validate data integrity, consistency, and accuracy across multiple database tables. Perform backend data validation for CRUD operations. Compare data between source and target systems during ETL or migration testing. Create and maintain SQL test cases and test data for functional and regression testing. Identify data-related issues and report them with clear defect documentation. Automation Testing (Selenium) Design, develop, and maintain Selenium WebDriver scripts using Java (or Python, as applicable). Implement test automation frameworks (Hybrid, POM, Data-Driven, TestNG). Integrate automation scripts with CI/CD pipelines (e.g., Jenkins, GitHub Actions). Automate UI and functional test cases, and generate detailed execution reports. Perform cross-browser testing and ensure test reliability across environments. Reporting & Documentation Prepare and maintain test plans, test cases, and test scripts. Track and report test execution results using tools like QMetry, JIRA, or TestRail. Collaborate with development and business teams to resolve defects. Participate in requirement reviews, sprint planning, and retrospectives. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
    $105k-110k yearly 4d ago
  • Sterility Assurance Scientist

    Medasource 4.2company rating

    Quality assurance specialist job in Concord, NC

    Title: Sterility Assurance Scientist Duration: 6 Month Contract (potential of extension) Responsibilities: The Sterility Assurance Scientist is a technical role that assists in development and implementation of the site's sterility assurance programs and provides technical guidance and expertise in environmental monitoring, contamination control, aseptic process simulations, gowning/aseptic techniques, and cleaning/sanitization strategies, including disinfectant efficacy. The principal role is a position that develops and implements a technical agenda and is responsible for providing technical leadership for the Parenteral Process Team. The principal role is also expected to serve as a mentor within the TSMS team and engage in upstream and external to site activities related to sterility assurance contamination control strategies are established. Key Objectives/Deliverables • (Associate/Senior) Ensure and provide oversight and technical guidance for sterility assurance programs at the manufacturing floor level. • Lead or provide technical oversight for Provide technical support for activities related to sterility assurance programs including but not limited to: • Airflow Pattern Testing • Environmental Monitoring Performance Qualifications • Aseptic Process Simulations • Cleaning, Sanitization, and Disinfection • Gowning within GMP Classified Areas • Aseptic Processing Techniques • Contamination Control • Assist in the development and implementation of processes and facility monitoring to ensure effective contamination control strategies are established. • (Senior) Lead or assist in the development and implementation of processes and facility monitoring to ensure effective contamination control strategies are established. • (Senior) Lead/assist with support and/or provide technical expertise for developing the site's contamination control strategy and cleaning and sanitization program/strategy, and disinfectant efficacy strategies. • (Senior) Lead/assist with support and/or provide technical expertise for the facility's cleanroom gowning and aseptic technique strategy/program. • (Principal) Knowledge in pharmaceutical Microbiology, related to microbiological media, microbiological enumeration techniques, and microorganism isolation and identification. • (Principal) Lead/provide technical oversight for one or both the Environmental Monitoring (EM) or Aseptic Process Simulation (APS) program: • (EM) Authoring EM Performance Qualifications (EM PQ) and overseeing the execution. • (EM) Evaluating EM data and authoring EM Trend Reports. • (EM) Assist with identifying facility environmental isolates and how to create and maintain environmental isolated cultures. • (APS) Authoring APS protocols and overseeing the execution. • (APS) Evaluating the APS data, including personnel qualifications, and authoring APS reports. • (APS) Assist with tracking and tending APS to ensure all regulatory requirements and Global Quality Standards are met for each manufacturing line/process. • Apply sterility assurance risk management to evaluate manufacturing processes and associated controls with respect to potential introduction of microbial, endotoxin, and particulate contamination. • Analyze microbial and manufacturing data to identify trends, process discrepancies, and opportunities for continuous improvements.• Lead or provide technical support for root cause investigations associated with sterility assurance programs. • Participate and/or provide technical sterility assurance support during internal and external audits. • Create, execute, review, and/or approve technical documents and change controls related to sterility assurance programs. • Work within cross-functional teams to implement TS/MS objective and deliver on business and quality objectives. Basic Qualifications: • Bachelor's or master's degree in microbiology, Biology, Biochemistry, Biochemical Engineering, Chemical Engineering, or other related scientific discipline. • Demonstrated understanding and relevant experience of scientific principles required for manufacturing parenteral drug products within operations, microbiology, environmental monitoring, sterility assurance, validation, technical services, and/or quality assurance associated cGMP pharmaceutical manufacturing. • (Senior) 2+ years in pharmaceutical manufacturing (Microbiology, TSMS, Sterility Assurance, or related dept). • (Principal) 5+ years in pharmaceutical manufacturing (Microbiology, TSMS, Sterility Assurance, or related dept). Additional Skills/Preferences: • Possess strong interpersonal skills to work cross-functionally within a team. • Possess strong self-management and organizational skills. • Possess strong oral and written communication skills for communicating to colleagues, management, and other departments. • Experience with data analysis and trending. • Ability to wear appropriate PPE and other safety related equipment or considerations in manufacturing warehouse, or laboratory areas. • Ability to gown into facility dedicated cleanroom attire, as required to perform job responsibilities. Additional Information: • Role is Monday through Friday based and will be phased from a project support role to a routine support role as the development facility and processes progress. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). Occasional extended hours and / or off-hour work may be required. • Tasks may require repetitive motion and standing or walking for long periods of time. • Travel may be required during the project phase for training and implementation of sterility assurance programs. This is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the . For GMP purposes, the job description should be updated for significant changes. As always, you should consult with your supervisor regarding your actual job responsibilities and any related duties that may be required for the position.
    $64k-87k yearly est. 5d ago
  • QA Automation Engineer

    Ltimindtree

    Quality assurance specialist job in Charlotte, NC

    About US: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************** Job Title: Java Selenium Automation Engineer Work Location Charlotte, NC 3 days onsite Job Description: Client seeks an experienced Java Selenium Automation professional to design implement and maintain automated test frameworks for mission critical applications Youll work in Agile teams to ensure high quality secure and scalable software delivery leveraging automation best practices and CICD pipelines Key Responsibilities Test Framework Design Development Design and build robust automation frameworks using Java and Selenium WebDriver following industry standard patterns eg BDD keyword driven datadriven Automated Test Implementation Develop maintain and execute automated tests UI API regression integration and performance across platforms web and mobile using TestNGJUnit Maven etc CICD Integration Integrate automation suites into CICD pipelines Jenkins Azure DevOps or similar enabling automated build test and deployment workflows Quality Advocacy Mentorship Collaborate with developers functional testers and stakeholders to define testing strategies acceptance criteria and coverage plans Mentor junior QA and automation engineers Defect Analysis Reporting Log detailed defects support troubleshooting and communicate findings to crossfunctional teams Maintain clear test documentation Automation Best Practices Evaluate and introduce new tools practices and frameworks to enhance test coverage performance and maintenance Required Skills Qualifications 5 years of handson experience in Java based automation using Selenium WebDriver including BDD and hybrid frameworks Strong core Java skills OOP collections exception handling experience with TestNGJUnit Maven Git and Jenkins Experience developing automation frameworks focused on UI API and regression testing including CICD integration In depth knowledge of application debugging test data management and version control best practices Solid grasp of Agile Scrum Kanban development methodologies Preferred Qualifications Experience with Performance Testing or Mobile Automation eg Appium Familiarity with API automation tools Rest Assured SoapUI Postman Knowledge of cloud based test environments and containerization Docker Comfortable working with enterprise tools like JIRA Confluence and supporting regulatory compliance standards Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
    $64k-83k yearly est. 4d ago
  • Junior QA Engineer

    Brooksource 4.1company rating

    Quality assurance specialist job in Charlotte, NC

    Join our Fortune 500 banking client's Banking, Invest, Lending, and Digital (BILD) Tech team as a Junior QA Engineer in Charlotte, NC. This is an excellent opportunity for recent graduates from universities or bootcamps, veterans, or individuals with up to one year of professional IT experience who are passionate about technology and eager to launch their careers in quality assurance. As a Junior QA Engineer, you will play a key role in ensuring the reliability and integrity of backend services, APIs, and integrations for a Fortune 500 banking client. You will work closely with development and product teams, contribute to both manual and automated testing efforts, and help drive continuous improvement in QA processes and automation frameworks. Logistics: Charlotte, NC (Hybrid 3 days onsite) Full time (40 hours per week) First year salary: $62,000+ Start Date: February 2026 We are unable to provide sponsorship currently Daily You Will: Execute manual testing for backend services, APIs, and integrations. Develop and maintain automated test scripts for backend systems using tools such as JavaScript, Node or similar languages. Validate data integrity and system functionality across multiple environments. Collaborate with developers and product teams to identify, document, and resolve defects. Participate in test planning, test case design, and regression testing. Assist in setting up and maintaining test environments. Contribute to continuous improvement of QA processes and automation frameworks. Required Qualifications Bachelor's degree or Bootcamp in Computer Science, Information Technology, or related field. Scripting experience using JavaScript, Java, NodeJS or similar technologies. Basic understanding of software testing principles and QA methodologies. Familiarity with RESTful APIs, databases (SQL), and backend systems. Exposure to automation tools (e.g., Selenium, Pytest, JUnit) or willingness to learn. Strong problem-solving skills and attention to detail. Excellent communication and teamwork skills. Preferred Skills Experience with CI/CD pipelines (e.g., Jenkins, GitHub Actions). Knowledge of version control systems (Git). Understanding of Agile/Scrum development processes. Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
    $62k yearly 3d ago
  • Automation QA

    360 It Professionals 3.6company rating

    Quality assurance specialist job in Charlotte, NC

    US IT solutions is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. We work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Our large financial client is seeking a selenium QA resource to support a secure data platform for new projects and enhancements from reviewing requirements, building test strategies and test plans to test execution, maintain existing automated regression suites in Selenium and building new. Required Qualifications: 5+ years of software quality assurance and testing experience 3+ years of demonstrated scripting or programming experience in the language of the testing tool (Java, VB Script, etc). Must know Selenium/Java Experience in all SDLC disciplines such as requirements, design, code, implementation/user support Experience testing web applications Experience opening defects and using Bug Tracking tools Excellent oral and written communication skills Excellent analytical and problem solving skills Experience using Quality Center Experience testing financial applications or equivalent Experience with test data set-up and data conditioning for a banking application Experience defining and implementing software testing strategies Experience with Agile methodology or similar Experience with Web-Services testing using SOAPUI Pro tool Qualifications Preferred Qualifications Banking domain knowledge Experience using ClearQuest for defect tracking Experience working with Mobile applications Experience implementing quality process improvements, creating methods, procedures and training Experience developing estimates for quality assurance/quality control work activities Additional Information All your information will be kept confidential according to EEO guidelines. Please contact Shilpa Sood @ 408 766 0000 Ext 461
    $53k-88k yearly est. 8h ago
  • QA/QC Manager

    Miller Electric Company 4.5company rating

    Quality assurance specialist job in Charlotte, NC

    About Us We design, install, and maintain advanced electrical systems. Our expertise spans traditional electrical contracting, security solutions, audio-visual integration, wireless networking, and building management systems. Job Summary Data Center Construction- Project QA/QC Manager Are you looking to continue a rewarding and challenging career as a QA/QC Manager? We seek a highly motivated individual, a self-starter, and a team player, with a strong drive for results and continual improvement. You will join a friendly and supportive team environment that will nurture your skills and significantly contribute to your professional development. The team member must consistently display a professional and positive image. Essential Duties & Responsibilities Manage the Quality and Commissioning Scopes of multiple sites. Responsible for streamlining the QA/CX Process to all associated sites. Evaluate lessons learned from all sites to help enhance success. Engineer and track sites using a live schedule. Keep open communication between all projects. Understand and communicate the client's needs/requirements to the quality and production teams. Devise ways to improve processes to ensure higher-quality installation. Review specifications and procedures for installation processes and train staff to use them. Set the requirements for installations and monitor compliance. Supervise inspectors, technicians, and other staff members and provide guidance. Ensure site obligations are followed and ensure compliance with guidelines Collect, compile, and analyze relevant quality statistical data to obtain information regarding quality performance. Oversee production procedures to identify any deviations from quality standards. Direct weekly and monthly meetings with their team members. Supervise electricians, inspectors, and other company staff to ensure they perform their duties per established quality procedures. Keep accurate documentation and perform statistical analysis. Gain client feedback, attend meetings, submit reports, and assist external auditors and inspectors. Prepare and present reports to update upper management on quality activities. Qualifications 6-8 years of experience with a High School Diploma, 4-6 years of experience with an associate degree, 0-2 years of experience with a bachelor's degree Strong organizational skills. Basic typing and computer skills. Ability to establish effective relationships with customers, GCs, owners, and office personnel. Ability to proactively get tasks completed within a timely manner. Knowledge of Electrical single-line diagrams. Ability to utilize the National Electrical Code to solve problems Ability to work calmly under deadlines and external pressure. Excellent troubleshooting skills. Strong communication skills. Strong computer skills- Specifically in Microsoft or Google Suite Applications Applicants must be currently authorized to work in the U.S. on a full-time basis without employer sponsorship. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. PREFERRED Mission Critical Project experience Autodesk experience Procore Experience Smartsheet Experience Primavera Scheduling (P6) Experience Benefits Medical, Dental, and Prescription Drug Insurance (100% of the premium covered by Miller Electric) Life Insurance Accidental Death & Dismemberment Insurance Short & Long-Term Disability Insurance Flexible Spending Accounts 401k retirement and matching Paid Vacation & Holidays Tuition Reimbursement Program Wellness Program #LI-KK1#LI-Onsite#Miller Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.
    $87k-126k yearly est. Auto-Apply 9d ago
  • IVR Quality Analyst

    Artech Information System 4.8company rating

    Quality assurance specialist job in Charlotte, NC

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: IVR Quality Analyst Location: Charlotte NC/ Minneapolis MN/ Chandler AZ/ Denver CO Duration: 6 months with possible extension Job Description: • IVR QA Resource • Must have impeccable communication skills in both speaking and comprehending the IVR space • Must have experience writing and executing scripts from QC • Nuance VUI experience a plus • Stocks/Brokerage experience - even if at a personal level - a plus • Resources will create Test Scripts based on VUI documents created by the Business Analysts. • The VUI (Visual User Interface) is a workflow map (word document) that outlines the IVR process. The document is several pages long, and most times there are several documents used within one Test Case. If you are looking for a new job, please call at your earliest convenience or refer a friend/ colleague. Qualifications **** W2 candidates only and NO C2C please Multiple locations: Charlotte NC/ Minneapolis MN/ Chandler AZ/ Denver CO Additional Information For more information, Please contact Jyoti Pandey ************; ******************************
    $61k-82k yearly est. Easy Apply 60d+ ago
  • Quality Assurance Manager - Food Manufacturing

    360 Headhunter Career Listing Page

    Quality assurance specialist job in Charlotte, NC

    Join Our Team as a Quality Manager - Food Production! Are you passionate about ensuring the highest quality standards in food production? Do you have a keen eye for detail and a dedication to excellence? If so, we have the perfect opportunity for you! We are seeking a talented and experienced Quality Assurance Manager Food to join our team in Charlotte, NC. Responsibilities: Oversee all quality assurance processes in food production Develop and implement quality control policies and procedures Conduct regular inspections and audits to ensure compliance with food safety regulations Collaborate with production teams to address quality issues and drive continuous improvement Manage a team of QA professionals to achieve departmental goals Qualifications: Bachelor's degree in Food Science, Food Technology, or related field 5+ years of experience in quality assurance within the food industry Strong knowledge of food safety standards and regulations Excellent communication and leadership skills Attention to detail and problem-solving abilities Benefits: As a Quality Assurance Manager Food at our company, you will enjoy competitive compensation, a supportive work environment, and opportunities for growth and advancement. Join our team and make a difference in the food production industry!
    $77k-112k yearly est. 60d+ ago
  • Quality Assurance Manager - TX

    Rizonet Consulting

    Quality assurance specialist job in Charlotte, NC

    The Quality Assurance Manager will lead and manage the company's quality programs, ensuring compliance with regulatory standards and third-party certifications. This role will serve as the main point of contact for audits, oversee documentation and certifications, and collaborate closely with production and warehouse teams to maintain high-quality standards. Location: Longview, TX Main Duties & Responsibilities: Lead and manage the full range of quality assurance programs and initiatives. Coordinate document preparation and certifications for internal and external audits. Act as the primary liaison for regulatory and third-party compliance audits. Identify, document, and communicate non-compliance issues to production and warehouse operations. Oversee hold-and-release procedures to ensure products meet quality standards. Key Skills: Strong knowledge of quality assurance principles, auditing, and regulatory compliance. Excellent communication and leadership skills to coordinate with cross-functional teams. Attention to detail and problem-solving abilities to identify and resolve quality issues. Educational & Other Requirements: Bachelor's degree in Food Science, Engineering, Quality Management, or a related field preferred. SQF Practitioner certification or equivalent experience strongly preferred. Previous experience in a manufacturing or production environment is highly desirable. Compensation: Competitive salary and benefits package, commensurate with experience.
    $77k-112k yearly est. 12d ago
  • AML QA Audit Manager

    Insight Global

    Quality assurance specialist job in Charlotte, NC

    Insight Global is seeking an Audit Manager to assist with the Quality & Improvement (Q&I) team. This individual will work to evaluate the quality of the work and adherence with internal policies and standards. Quality reviews of audit work, test scripts, evaluating adherence with policies and standards are a part of the daily responsibilities of the Audit Manager. This individual will provide input on additional test steps and may also support targeted reviews of ongoing work. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements 5 years of audit experience in financial services. Prior AML audit experience OR prior Tech/Data audit experience. CIA, CAMS, or CFE certifications.
    $77k-112k yearly est. 12d ago
  • Quality Assurance Manager

    Nutrien Ltd.

    Quality assurance specialist job in Charlotte, NC

    is required to be on-site. As the name implies, Waypoint Analytical is the company that you have been trying to find. Waypoint Analytical is the nation's largest agricultural and environmental laboratory network, with locations across North America. When you join the Waypoint Team you can feel the chemistry. There is a passion that can only be unlocked and shared in a diverse culture of collaborative teamwork, where science and service intersect to make us proud of what we provide. Waypoint Analytical offers passionate people from all walks-of-life opportunities to be part of something special. You may have the goal of helping to feed the world, protect our environment, or offer scientifically sound solutions to complex problems. Waypoint Analytical is a wholly owned subsidiary of Nutrien, LTD.Job Description Summary: The basic function of the Quality Assurance Officer is to be responsible for interacting and communicating certification requirements, implementing the quality manual and reporting to management the status of the quality program. The QA Officer serves as the focal point for QA/QC and is responsible for the oversight and/or review of quality control data. The QA Officer coordinates all QA tasks locally in Charlotte, NC as well as provides QA support for other laboratories located in NC. What you will do: Schedules and performs internal annual audits of each operational area Responsible for the publication and distribution of the Quality Manual Notify laboratory management of deficiencies in the quality system Accompanies external auditors through the laboratory Review and sign off on DOC forms. Monitors training records Act as a liaison between laboratory and accrediting bodies. Assist with the creation and finalization of administrative and analytical SOPs. Monitor corrective action. Oversees and manages the waste management program and annual report Manages scheduling of ECD leak test Oversees annual PT reporting Model our core value of safety by enabling a culture in which you are actively contributing to a safe work environment. Other duties as required. What you will bring: Bachelor's degree or experience in lieu of a degree. 5+ years of related experience with 3+ years supervisory experience preferred. Excellent Microsoft Word and Excel skills, with strong computer aptitude. Ability to work independently and assertively. Ability to take instructions and maintain predetermined schedules. Ability to work with other intra-laboratory supervisors to meet QA objectives. Ability to interface with personnel from other subsidiary laboratories and regulatory agencies. Familiarity with NELAC standards is an asset. Waypoint Analytical is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. This job will remain posted until filled. In accordance with Waypoint Analytical policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law. To stay connected to us and for the latest job postings and news, follow us on: LinkedIn, Indeed, and Facebook.
    $77k-112k yearly est. 15d ago
  • Manager Quality Assurance

    Sotera Health Company

    Quality assurance specialist job in Charlotte, NC

    Reporting to the General Manager, the Quality Assurance (QA) Manager is directly responsible for managing and coordinating all quality functions for the facility. The QA Manager maintains responsibility for all aspects connected with compliance, including the development, analysis and reporting of support data for regulatory agencies and Corporate Quality. In addition, they are responsible for addressing all quality issues in a timely fashion and communicating that information to the site as required. The QA Manager is responsible to assure compliance with all corporate and government procedures and regulations and serves as the Management Representative and Responsible Engineering Manager for the facility. Responsibilities * Quality, Regulatory & Safety * Maintains compliance with all regulatory requirements to include FDA, OSHA, EPA, USDA and NRC as applicable. * Actively pursues continuous process and quality improvement as measured by internal indices and external audits/reports. * Coordinates activities relating to determining and reporting causes of non-conformances, as well as implementing corrective actions and process improvements; assist in appropriate retraining. * Initiates and/or oversees change control process. * Analysis of facility data for identification of trends and initiation of required actions. * Coordinates all activities relevant to FDA, ISO, customer, Internal & other regulatory audits. * Conducts internal compliance audits as required and maintains appropriate records. * Maintains facility quality records and procedures. * Coordinates and maintains personnel dosimetry records. * Coordinates with plant Operations all system requalification activities as applicable. * Assists Corporate Quality Assurance with special projects and assignments as requested. * Coordinates facility management reviews. * Coordinates and maintains facility risk analysis. * Coordinates environmental monitoring and maintains personnel badge testing records. * Executes Equivalency and Retrospective Revalidation studies/report where applicable. Operations * Coordinates/executes process validations and calibrations where required. * Reviews and releases batch records for processed materials. * Assists where necessary in establishing departmental objectives to meet overall facility goals. Human Resources * Communicates the company quality policy and values, motivating and sensitizing employees to the critical nature of our service. * Involved in the hiring, retention, motivation and development of qualified personnel in QA/Validations positions, if applicable. * Assists with new employee orientation, job function, GMP, safety and developmental training to employees as required by Standard Operating Procedures, Certification programs, corporate requirements and customer service initiatives. * Interacts with all functions within the plant. * Provides all subordinates with clear and measurable objectives. * Maintains all quality related training programs. * Assists with other tasks as assigned by Supervisor. * SUPERVISION GIVEN: May supervise the work of others. Qualifications * Minimum BA or BS in a related field * Three (3) to five (5) years of quality assurance experience in the medical services/products area or, extensive quality science training (e.g., ASQ), with a proven understanding of people's motivation and proven leadership potential. * Comparable experience in the food industry is desirable (in lieu of medical experience) for food irradiation facilities. * Excellent written and verbal communication skills. * Above average computer skills. Special Requirements * Must be medically approved for respirator use (EO) * Must be able to tolerate exposure to high temperature and high humidity (120F and 60% RH for 20 minutes) (EO) Training Required * Must complete all required training for a "Quality Assurance Manager" outlined in the training manual. Benefits Sotera Health offers a competitive benefits package that includes: * Medical, Rx, Dental, Vision, Disability, Life Insurance, Health Savings and Flexible Spending Accounts * 401(k) program with Company match that immediately vests * Paid holidays, vacation and sick time * Free financial planning assistance * Paid parental leave * Education assistance * Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance * Employee Assistance Program (EAP) All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sterigenics U.S. LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We strongly encourage those from underrepresented groups to apply. VEVRAA Federal Contractor
    $77k-112k yearly est. Auto-Apply 55d ago
  • Know Your Customer Quality Assurance Manager

    JPMC

    Quality assurance specialist job in Charlotte, NC

    If you want to make valuable contributions to your team and expand your career and skills in Quality Assurance control testing within the Know Your Customer (KYC) domain and in the financial operations world, then JP Morgan Chase has a great opportunity for you. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential. Quality Assurance is performed after completion of the process or activity in scope. Quality Assurance must be completed by an independent group reviewing and evaluating a sample population. Quality Assurance results can be valuable to identify controls gaps that require remediation. As a Business Analysis Manager- Quality Assurance in Know Your Customer, you will play a pivotal role in implementing our KYC-Quality Assurance initiatives, reporting and collaborating with cross-functional teams to deliver exceptional results. You will operate in a matrixed environment supporting multiple executives. Our Quality Assurance operation includes a periodic detective control activity that provides direct insights into the firm activities' adherence to regulatory (or other external) requirements, internal policies and procedures, as well as the performance of associated controls Job responsibilities Leverage deep Anti-Money Laundering (AML) amd Know Your Customer (KYC) knowledge to develop and build testing scripts for higher-risk clients. Utilize comprehensive understanding of JPMorgan Chase & Co. (JPMC) policies to ensure compliance and effectiveness of AML/KYC testing scripts. Proactively identify and dimension AML risk with minimal oversight. Assess and determine risk exposure for various client types, particularly those prone to higher AML risk. Collaborate with cross-functional teams to ensure alignment and integration of AML risk management strategies. Continuously monitor and update AML/KYC testing scripts to adapt to evolving AML regulations and emerging risks. Provide detailed analysis and reporting on AML risk exposure and testing outcomes. Carry the culture in the Know Your Customer Quality Assurance space identifying opportunities and driving them from conception to implementation Conduct regular internal and external meetings (following up with meeting minutes) to track progress on projects and strategic initiatives, resolve issues, and facilitate effective communication and adoption between cross-functional teams Collaborate closely with GFCC Compliance, Risk, Exam Strategy, Operations, and IT departments to align KYC strategic initiatives with broader organizational goals while maintaining a control mindset Required qualifications, capabilities, and skills Strong individual contributor with minimum 8 years of extensive experience in AML/KYC risk management. In-depth knowledge of AML regulations, compliance requirements, and industry best practices. Proven ability to develop and implement effective AML testing scripts. Strong analytical skills with the ability to assess complex client types and AML/KYC risk exposures. Excellent problem-solving skills and attention to detail. Ability to work independently with minimal supervision. Strong communication and collaboration skills to work effectively with internal stakeholders. Polished verbal and written communication skills including the ability to simplify and communicate complex issues for a variety of audiences; strong negotiation skills and proven organizational agility with the ability to work across all hierarchical and organizational lines; strong issue resolution skills Experience in developing and managing complex processes across multiple sites/geographies and proven track record in building good working relationship across global organizations and influencing change Excellent attention to detail and accuracy; proven ability to produce quality program reports timely and strong interpersonal skills (listening, negotiating, influencing, building trusting relationships) Must be able to deal with ambiguity, think critically, solve problems creatively, plan and meet deadlines, demonstrate strong sense of personal accountability coupled with flexibility to adapt to change in a fast paced environment Preferred qualifications, capabilities, and skills ACAMS Certified Bachelor's degree in Business, Finance, Project Management, or a related field Previous Anti-money laundering/Know Your Customer and/or Line of Business experience Advanced MS Office suite experience (Excel, Word, Access, PowerPoint, Project) Final Job Grade and officer title will be determined at time of offer and may differ from this posting. Please note this role is not eligible for employer immigration sponsorship. **Must be able to work in office 5 days a week
    $77k-112k yearly est. Auto-Apply 60d+ ago
  • Manager Quality Assurance

    Sotera Health

    Quality assurance specialist job in Charlotte, NC

    Reporting to the General Manager, the Quality Assurance (QA) Manager is directly responsible for managing and coordinating all quality functions for the facility. The QA Manager maintains responsibility for all aspects connected with compliance, including the development, analysis and reporting of support data for regulatory agencies and Corporate Quality. In addition, they are responsible for addressing all quality issues in a timely fashion and communicating that information to the site as required. The QA Manager is responsible to assure compliance with all corporate and government procedures and regulations and serves as the Management Representative and Responsible Engineering Manager for the facility. Responsibilities Quality, Regulatory & Safety Maintains compliance with all regulatory requirements to include FDA, OSHA, EPA, USDA and NRC as applicable. Actively pursues continuous process and quality improvement as measured by internal indices and external audits/reports. Coordinates activities relating to determining and reporting causes of non-conformances, as well as implementing corrective actions and process improvements; assist in appropriate retraining. Initiates and/or oversees change control process. Analysis of facility data for identification of trends and initiation of required actions. Coordinates all activities relevant to FDA, ISO, customer, Internal & other regulatory audits. Conducts internal compliance audits as required and maintains appropriate records. Maintains facility quality records and procedures. Coordinates and maintains personnel dosimetry records. Coordinates with plant Operations all system requalification activities as applicable. Assists Corporate Quality Assurance with special projects and assignments as requested. Coordinates facility management reviews. Coordinates and maintains facility risk analysis. Coordinates environmental monitoring and maintains personnel badge testing records. Executes Equivalency and Retrospective Revalidation studies/report where applicable. Operations Coordinates/executes process validations and calibrations where required. Reviews and releases batch records for processed materials. Assists where necessary in establishing departmental objectives to meet overall facility goals. Human Resources Communicates the company quality policy and values, motivating and sensitizing employees to the critical nature of our service. Involved in the hiring, retention, motivation and development of qualified personnel in QA/Validations positions, if applicable. Assists with new employee orientation, job function, GMP, safety and developmental training to employees as required by Standard Operating Procedures, Certification programs, corporate requirements and customer service initiatives. Interacts with all functions within the plant. Provides all subordinates with clear and measurable objectives. Maintains all quality related training programs. Assists with other tasks as assigned by Supervisor. SUPERVISION GIVEN: May supervise the work of others. Qualifications Minimum BA or BS in a related field Three (3) to five (5) years of quality assurance experience in the medical services/products area or, extensive quality science training (e.g., ASQ), with a proven understanding of people's motivation and proven leadership potential. Comparable experience in the food industry is desirable (in lieu of medical experience) for food irradiation facilities. Excellent written and verbal communication skills. Above average computer skills. Special Requirements Must be medically approved for respirator use (EO) Must be able to tolerate exposure to high temperature and high humidity (120F and 60% RH for 20 minutes) (EO) Training Required Must complete all required training for a “Quality Assurance Manager” outlined in the training manual. Benefits Sotera Health offers a competitive benefits package that includes: Medical, Rx, Dental, Vision, Disability, Life Insurance, Health Savings and Flexible Spending Accounts 401(k) program with Company match that immediately vests Paid holidays, vacation and sick time Free financial planning assistance Paid parental leave Education assistance Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance Employee Assistance Program (EAP) All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sterigenics U.S. LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We strongly encourage those from underrepresented groups to apply. VEVRAA Federal Contractor
    $77k-112k yearly est. Auto-Apply 54d ago
  • Director, QA Manager w/Fixed Income

    Direct Recruit Agency

    Quality assurance specialist job in Charlotte, NC

    Director, QA Manager with w/Fixed Income Our client is a leading financial services company that specializes in fixed income investments. With a strong track record of success and a commitment to innovation, our client has established itself as a leader in the industry. They are now seeking a highly skilled and experienced Director, QA Manager to join their team and help drive their continued success. Role Description Overview: We are seeking a highly experienced Director of Quality Engineering to lead our Fixed Income Back Office testing function. This role is responsible for defining, implementing, and governing a robust testing strategy that ensures the reliability, scalability, and compliance of post-trade processing systems across settlements, confirmations, collateral management, regulatory reporting, and risk. The ideal candidate combines deep Fixed Income product knowledge, back office workflows, and hands-on Quality Engineering leadership to drive automation, governance, and continuous improvement. Key Role Objectives: Define and execute the Quality Engineering strategy for Back Office applications supporting Fixed Income trading. Partner with Technology, Operations, Risk, and Compliance to align QA with business priorities and regulatory requirements. Build and manage a high-performing QE team across manual, automation, and performance testing disciplines. Establish QA governance frameworks with clear accountability, traceability, and reporting across all back office test cycles. Drive adoption of test management tools (e.g., Jira + Xray) to ensure complete coverage and defect traceability. Define and enforce QE best practices, including test automation frameworks, regression coverage, and shift-left practices. Oversee end-to-end testing for settlements, reconciliations, clearing, payments, regulatory reporting (MiFID, TRACE, CFTC), and other post-trade processes. Ensure test coverage includes STP (straight-through-processing), fail/exception handling, SWIFT messaging, and integration with custodians/clearing houses. Expand performance, resilience, and failover testing for high-volume transaction flows. Drive automation strategy to increase regression efficiency, scalability, and accuracy across back office platforms (e.g., Calypso, Murex BO, or proprietary systems). Leverage modern test harnesses, CI/CD pipelines, and AI-driven test frameworks for smarter, faster, and more reliable validation. Define and maintain key quality metrics (defect leakage, automation coverage, cycle time, escape rate). Deliver executive-level reporting via dashboards (Power BI, Tableau, or equivalent). Implement continuous improvement loops to reduce production escapes and improve testing efficiency Qualifications and Skills 12+ years in Quality Assurance/Engineering, with at least 5+ years in a Director/Head of QE role in Capital Markets. Strong background in Fixed Income products (Govies, Corporates, Repos, Derivatives) and Back Office workflows (settlements, clearing, custody, payments). Demonstrated success in building QE functions in complex, regulated environments. Proven track record of implementing large-scale automation and QA governance frameworks. Deep knowledge of post-trade systems and integrations (e.g., Calypso, Murex, Client, Impact, GLOSS, DTCC, SWIFT). Strong expertise in test automation frameworks (Java/Python + Selenium, Cypress, REST/SOAP service testing, performance tools like JMeter/LoadRunner). Familiarity with DevOps and CI/CD pipelines (Jenkins, GitLab, Azure DevOps). Data validation skills (SQL, Excel, reconciliation tools). Exceptional leadership, mentoring, and communication skills. Ability to engage with Front Office, Back Office, Risk, Operations, and Regulators at senior levels. Strategic mindset with hands-on problem-solving capabilities. Preferred Qualifications: Advanced degree (MBA, MS in Computer Science/Engineering, or Financial Engineering). Prior experience in a sell-side investment bank or hedge fund back office environment. Knowledge of regulatory frameworks (Dodd-Frank, MiFID II, CFTC, EMIR). Experience with AI/ML in test automation and predictive analytics for QA. We offer a competitive salary, comprehensive benefits package, and a dynamic work environment where you can make a real impact. If you are a highly motivated and experienced QA professional with a passion for fixed income investments, we want to hear from you. Apply now to join our team and help drive our continued success. Package Details
    $77k-112k yearly est. 60d+ ago
  • Care Manager-Quality Assurance

    Brightspring Health Services

    Quality assurance specialist job in Charlotte, NC

    Job Description Work in conjunction with diverse clinical teams and utilize community resources to meet the needs of individuals receiving care management services. Provide services in accordance with care management service requirements set by the state and company. Responsible for developing and monitoring Tailored Care Management care plans and Individual Support Plans (ISPs) built from comprehensive assessments to an assigned caseload. Responsibilities Develops positive relationships among and between members, family/guardians, Extenders, clinical and care team members and other community stakeholders to create an environment of compassion and professionalism, driving toward positive health and quality of life outcomes. Responds proactively to alerts from Extenders concerning unmet health-related needs and identified barriers and gaps to reduce adverse health and quality of life indicators. Develops positive relationships with all funding sources that exhibits the willingness to obtain common objectives related to care management. Engages the member/family/guardian to establish rapport and provide required and as needed contact, ensuring service provision is up to date and follow through is completed. In conjunction with the member, selects members for the care team (adjusting as needed). Conducts the Comprehensive Health Assessment on the member, with stakeholder input, to obtain baseline information needed to formulate a care plan. Coordinates, schedules, sets the agenda for and assists the member in chairing care team meetings (times, dates, locations, etc.) and informs all team members. Develops, implements, reassesses, oversees the implementation of and evaluates the Care Plan/ISP for the member to ensure that the members health needs are addressed in a comprehensive, holistic, and preventive manner, with quality as a goal. Manages care transitions and transition plans. Ensures medication monitoring and reconciliation occur. Monitors/implements/supervises delivery of service plans and personal futures plan and training of staff. Documents all information gathered/received electronically in a timely manner. Provides documentation of billable events that align with minimum contact expectations to the Care Management Supervisor. Maintains an accurate, up-to-date electronic information data stream on all interactions, encounters, activities, care team meetings, and communications with the member/family/guardian. Promotes and coordinates comprehensive care among medical, pharmaceutical, psychosocial, social, mental, physical, home health, ancillary providers, and other community agencies, supporting individuals with referrals as needed. Connects members with medical, mental, developmental, psychosocial, housing, transportation, home health, and community support services/systems to achieve a comprehensive, holistic, preventive approach. Empowers the member/family/guardian and other team members with knowledge that aids in implementing the care plan, treatment plan, medication regimen, and appointment keeping. Identifies barriers, gaps, and unmet health-related needs are addresses them proactively, expanding relationships and linkages to aid in meeting member's needs. Supervises up to two FTEs of care management extenders. Provides services that meet national, state, and local healthcare standards at the highest level. Reports issues of concern, general departmental activities and staffing needs to the Care Management Supervisor. Completes all required training and participates in educational sessions to improve overall skills. Attends industry meetings, training, and functions to promote positive relationships with stakeholders. Participates in quality improvement and measurement activities to achieve identified targets and outcomes. Completes other duties as assigned. Qualifications Qualifications: Years of experience as specified below. Two years of experience as a Care Manager, Case Manager, or Care Coordinator preferred. Ability to perform work with a high degree of quality and autonomy. Must meet all agency requirements for pre-employment and those required by the state of NC. Education: A license, provisional license, certificate, registration, or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience with the IDD population; or A Master's degree in a human service field and one year of full-time, post-graduate degree accumulated experience with the IDD population; or A bachelor's degree in a human service field and two years of full-time, post-bachelor's degree accumulated experience with the IDD population; or A bachelor's degree in a field other than human services and four years of full-time, post-bachelor's degree accumulated experience with the IDD population; and For care managers serving members with LTSS needs: two years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience, in addition to the requirements cited above. (This experience may be concurrent with the two years of experience working directly with individuals with I/DD, or a TBI, above.)
    $77k-112k yearly est. 14d ago
  • QA/QC Manager

    Baker Construction 4.5company rating

    Quality assurance specialist job in Charlotte, NC

    Company Name: Baker Power & Process LLC **Req ID** : 6811 **Travel:** Up to 100% **Number of Openings:** 1 Achieve more in your career with the nation's leading specialty concrete contractor. At Baker Construction, you'll be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth. In this role, you'll be integral to building the future of our country and our company. You'll collaborate across diverse teams, have a hand in significant projects, and dive headfirst into complex challenges with the best in the industry. If you are driven to do more and have the grit to follow through, you'll have everything you need to define your career on your terms. Make a meaningful impact with a team that values ambition and rewards initiative. Apply today and be more with Baker. **Summary** The **QA/QC Manager** assists in the direction of all site quality assurance and quality control activities. Serves as a technical specialist in one of more areas. Assists in defining inspection processes and certifying co-workers who perform inspections and manages the inspection staff. Typically Certified as Inspector Level II or III in various disciplines. **Roles and Responsibilities** The QA/QC Manager will perform the following duties in a safe, productive, and effective manner: + Assign staff according to QA/QC needs including inspections and audits. May supervise QC Level I, II, or III inspectors + Oversees applicable quality assurance documentation generated, assembled, and maintained for a specific project + Ensures all records are reviewed for legibility, completeness, traceability to the item, and conformance to specified acceptance standards + Assists in defining inspection processes and certifying co-workers who perform inspections + Assists in development and implementation of Company/Project QA/QC program in accordance with owner and/or regulatory requirements including the preparation of manuals, standards, procedures, developing training programs + Directs qualified inspection and test personnel to perform their applicable quality-related activities + Reviews and approves test controls and test results. Perform vendor inspections and witness tests as required + Conducts inspections, audits, etc. to ensure company-wide compliance with quality and safety programs. Identify any violations and institute corrective measures as required + Conducts internal and/or supplier/subcontractor audits and surveillances. Verifies that the items received conform to the acceptance criteria required by the contract + Assigns staff according to QA/QC needs including inspections and audits. May supervise QC Level I, II, or III inspectors + Oversees applicable quality assurance documentation generated, assembled, and maintained for a specific project + Ensures all records are reviewed for legibility, completeness, traceability to the item, and conformance to specified acceptance standards + Assists in defining inspection processes and certifying co-workers who perform inspections + Assists in development and implementation of Company/Project QA/QC program in accordance with owner and/or regulatory requirements including the preparation of manuals, standards, procedures, developing training programs + Directs qualified inspection and test personnel to perform their applicable quality-related activities + Reviews and approves test controls and test results. Perform vendor inspections and witness tests as required + Conducts inspections, audits, etc. to ensure company-wide compliance with quality and safety programs. Identify any violations and institute corrective measures as required + Conducts internal and/or supplier/subcontractor audits and surveillances. Verifies that the items received conform to the acceptance criteria required by the contract + Documents and facilitates corrections of non-conformances + Provides guidance, direction, coaching, and support to direct reports to maximize individual and overall department performance. Ensures support managers within area of responsibility also provide guidance, direction, etc. to their direct reports + Responsible for holding timely performance appraisals and progress reviews + Assists direct reports and staff in developing short and long-term goals that align with department and Company mission and strategy + Ensures direct reports and staff receive appropriate training that aligns with career development plans. Training may be remedial, "maintenance", or geared to promotion + Conducts department staff meetings and participates in developing initiatives, goals, objectives, systems, policies, and procedures + Collaborates with HR to ensure compliance with all employment laws, labor laws, and related Company policies; may be responsible for conducting training or coordinating workshops related to such compliance **Requirements** + Bachelor's degree in an engineering, scientific, or construction-related discipline from an accredited college or university and 6 years' related experience and/or training; or equivalent combination of education and experience + Knowledge of construction practices (i.e., formwork, rebar, concrete placing, etc.) + Quality assurance-related experience preferably in the nuclear power industry (DOE/DOD facilities) + Quality inspector experience + Demonstrated skill and knowledge with applicable quality codes and standards and preferably NRC regulations + Proficiency in Microsoft software programs such as Word, Excel, and PowerPoint + Proficiency in SharePoint/FileNet and Blue Beam software programs The following competencies are needed to successfully perform this job: + Ability to read, analyze, and interpret general business documents, technical procedures and government regulations, codes and standards + Ability to write coherent reports, business correspondence, and procedures + Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public + Ability to understand, customize and modify spreadsheets. + Good listening skills + Ability to apply concepts such as fractions, percentages, ratios, proportions, geometry, trigonometry and interpolation to practical situations + Ability to direct work and evaluate strengths and weaknesses of co-workers + Ability to work in a team environment + Ability to be assertive and persuasive + Ability to define problems, gather data, establish facts, and draw valid conclusions At Baker Construction, we welcome those who are driven to make things happen. Your tenacity will be rewarded with great pay, excellent benefits, and opportunities to make your mark. This is an opportunity to own your future while working alongside co-workers who are united in our purpose to build better structures and better lives. Go further with an industry leader that puts people first, honors its word, and has the grit to achieve greatness. Baker is an EOE Disability/Veterans Employer. Applicants with physical and/or mental disabilities who require a reasonable accommodation for any or part of the application process may make their requests known by emailing ************************ or calling ************** and asking for HR.
    $90k-122k yearly est. 54d ago
  • Assistant, Tax and Assurance Services

    Greerwalker

    Quality assurance specialist job in Charlotte, NC

    Full-time Description GreerWalker is a prominent accounting and advisory firm serving privately owned middle-market companies and their owners. We serve and support the Charlotte and Greenville areas with a personal approach through our client work and through our community service culture. We have been recognized as one of the nation's "Best of the Best" accounting firms by Inside Public Accounting for several years running and we earned the title of Employer of Choice in the Charlotte market. We believe in making a positive impact on our community, and that sense of purpose permeates everything we do. GreerWalker is committed to helping you achieve your goals by providing you with a healthy work-life balance, continuous professional development, and meaningful work that connects you to your community. You'll enjoy engaging client work, minimal travel, and exposure to various industries. We will link you with mentors, provide a positive and supportive working environment, and foster lasting professional relationships to help you launch your career and learn to thrive. Your life fits at GreerWalker. Requirements JOB RESPONSIBILITIES: As the Tax and Assurance Administrative Assistant, you will be responsible for providing support to the tax and assurance departments with duties including but not limited to: Assembly and mailing of tax returns, notices and various other tax related items Production of client copies of tax returns - electronic and hard copy E-filing of client tax returns Preparation and delivery of client engagement letters - electronic and hard copy Preparation of assurance-related reports for delivery to client (electronic and hard copy) Provide other administrative support including but not limited to: Typing and formatting documents Ensuring adherence to GW standards (language/templates etc) Conversion of PDF documents to properly formatted Word documents Scanning documents Meeting coordination assistance Distribution of incoming mail/packages as well as transportation of outgoing mail, certified mail, and FedEx daily Expense report preparation assistance as needed Back-up receptionist duties (including answering phones, greeting guests, making coffee, meeting space preparation, etc.) Various other duties as assigned CANDIDATES MUST POSSESS THE FOLLOWING: Associates or Bachelor's degree in accounting or business with minimum 3.0 GPA, or high school degree. Experience in a similar role in industry preferred. Knowledgeable of the basic principles of accounting. Strong technology skills using Microsoft Office 2016 or later (Word, Excel, PowerPoint, and Outlook at a minimum, more applications, including Adobe, preferred). Ability to multi-task and to work independently with minimal supervision. Ability to work overtime when required and often without advance notice. (most overtime needs arise from February 1 to April 15 and from September 1 to October 15) Strong interpersonal and relationship building skills. Team player with a positive “can-do” approach. Ability to be mobile throughout the workday, standing and sitting, up and down throughout assembly. Lifting file boxes, mail, etc. not exceeding 20 lbs. WORKING CONDITIONS: This position generally requires an 8a-5p schedule and generally does not qualify for remote work. Ability to work moderate overtime throughout the year with heavier overtime required during certain business cycles. Physical requirements may consist of but are not limited to: · ability to be mobile throughout the workday, both standing and sitting · ability to also sit and stand for extended periods of time · ability to lift file boxes, mail, etc. not exceeding 20 lbs The duties described above are the general nature and levels of work performed, but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Job incumbents may be asked to perform other duties as needed and/or required. This position description is not a contract for employment and GreerWalker LLP reserves the right to revise this description at any time. EOE No Agencies Please
    $33k-64k yearly est. 14d ago

Learn more about quality assurance specialist jobs

How much does a quality assurance specialist earn in Charlotte, NC?

The average quality assurance specialist in Charlotte, NC earns between $35,000 and $98,000 annually. This compares to the national average quality assurance specialist range of $41,000 to $97,000.

Average quality assurance specialist salary in Charlotte, NC

$59,000

What are the biggest employers of Quality Assurance Specialists in Charlotte, NC?

The biggest employers of Quality Assurance Specialists in Charlotte, NC are:
  1. ABC Legal Services
  2. First Horizon Bank
  3. JPMC
  4. Atrium Health Floyd
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