Quality assurance specialist jobs in Hawaii - 32 jobs
Quality Assurance Specialist
SNA International
Quality assurance specialist job in Hawaii
Description SNA seeks a bright, collaborative Quality AssuranceSpecialist, with a strong work ethicto join our team. SNA's team works together in pursuit of the same cause: build a safeand just world by empowering organizations in the use of forensics, biometrics, andidentity intelligence. The DPAA needs support in developing and implementing a quality management system (QMS) for the Indo-Pacific Directorate, Research Division, to include Standard Operating Procedures (SOPs), guides, templates, and other instructions.
*** This is a 100% on-site position.
Critical Work Responsibilities may include but not limited to:
Develop and implement a QMS for the Research Division.
Develop SOPs, guides, templates, and other references as required within QMS.
Travel to other DPAA facilities in Offutt, NE and Washington D.C.
Develop instructional guides and training for DPAA staff on the QMS.
Assist with related activities for DPAA's Indo-Pacific Directorate
Minimum Education and Experience Requirements:
B.A or M.A. in field related to Quality Assurance or Social Sciences.
2 years of experience in quality assurance.
management
Please submit a cover letter along with your CV. CVs without a cover letter will not be considered.
SNA International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$49k-61k yearly est. Auto-Apply 56d ago
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Manager Quality Assurance
Hilton 4.5
Quality assurance specialist job in Urban Honolulu, HI
_\*\*\*This position will be Remote, but with a preference for candidates in Ohio, Missouri, Texas or Louisiana\*\*\*_ This is your chance to be part of an in\-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands\! As Manager, QA Auditor, you will support the team that leads our brands with the steadfast goal of strengthening and growing the Hilton portfolio\. On the Brands team reporting to Area Manager Quality Assurance, you will perform numerous QA audits and have responsibility for 100 hotels in your territory\. Your main duty is to protect the integrity of the brands inspected in terms of cleanliness, condition, guest safety, and brand standards\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Perform routine Quality Assurance evaluations\.
+ Address inquiries and communications made internally, both verbally and in written communications\.
+ Monitor expenses incurred from travel completed/scheduled, both based upon monthly and yearly goals\.
+ Participate in Consistency exercises\.
+ Participate in activities outside of QA to gain a better knowledge of other departments\.
**How you will collaborate with others:**
+ Communicate with Quality Auditors, Area Managers in QA, Directors, Vice President of QA, Brand teams, Design and Construction, and Human Resources to answer inquiries about brand standard compliance, QA, brand protocol, procedures, and Improvement Plans\.
**What projects you will take ownership of:**
+ Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Five \(5\) years of management experience \- Hotel Operations
+ Three \(3\) years of experience as a General Manager, Executive Committee Member, or Director
+ Valid Driver's license
+ Travel 90% of the time
**It would be useful if you have:**
+ BA/BS Bachelor's Degree
+ Fluency in a foreign language
+ Food Safety certification
+ Project management skills
+ Working knowledge of product replacement cycles, renovations and physical upgrades
+ Problem resolution and consulting skills to mitigate potential conflicts/issues with general managers, owners, and/or internal customers while upholding the integrity of the brand
+ Current resident in the states of Ohio, Missouri, Texas, or Louisiana
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $75,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Brands_
**Title:** _Manager Quality Assurance_
**Location:** _null_
**Requisition ID:** _COR015IF_
**EOE/AA/Disabled/Veterans**
$75k-100k yearly 36d ago
PTS-Quality Assurance Manager
Join The 'Ohana
Quality assurance specialist job in Urban Honolulu, HI
Mahalo for your interest in this role! Please see the full position description below and click Start Your Application when ready. For more information about DAWSON, please visit dawsonohana.com.
Salary Range: $90,000-$115,000
Summary: DAWSON is seeking to fill a full-time, temporary Construction Quality Management/Quality Assurance Manager (CQM/QA) position. This contract expires in November 2026. The CQM/QA is responsible for the effective development of construction documents and oversight of the project management of renovation and new construction projects at Tripler Army Medical Center to ensure the Owners requirements for quality and timeliness are achieved. The CQM/QA must have a working knowledge of the medical design criteria, the Uniform Facility Criteria (UFC s) and Federal Building Code requirements.
KEY RESPONSIBILITIES:
Serve as Owners Representative CQM/QA manager for DHA-approved activities such as new buildings, renovation, repairs, deficiency-correction, and replacement construction projects
Attend meetings with architects, engineers, and prime contractors, review submittals and perform onsite visits
Responsible for the review of construction documents and oversight of the project management of the construction projects to ensure the Owners requirements for quality and timeliness are achieved.
Provide report of meeting minutes to Facilities Director with identification of any problems or difficulties and recommendations for resolution
Advise the Facility Manager (FM) or FM s representative of all issues that require his action or the action of senior leaders. Key areas of focus are the review of documentation to ensure that required documentation is complete and usable for the maintenance and operations of the facility once the project is turned over to the Command
Ensure that the new buildings meet all the requirements of the plans and specifications of the contract documents.
Maintain records of all necessary construction documentation such as financial cost accounting, meetings, drawings, submittals, applications for payments, change orders, proposals, purchase orders, communications, transmittals, notes, etc.
Perform continual on-site surveillance of construction activities, to include infection control measures, maintenance of interim life safety measures, and related surveillance. Inspect the contractor s quality control activities. Monitor and record testing required by contract documents
Maintain progress photos of the project
Review and evaluate HVAC plans, specifications, installation, testing and balance, commissioning reports, and field verifications
Review and evaluate all change orders recommended by the architect or his consultants, all change order requests, and cost proposals made by the contractors, and recommend action to be taken to the Facilities Manager
Ensure construction utility outages are coordinated and completed as planned.
Aid in preparing punch list corrections prior to acceptance of the building or portions of it by the owner
Review final 'as built' drawings as Owners Representative, to include regular weekly/monthly review of construction site red-line drawings
Receive all warranties and provide all mechanical and electrical systems information, including operation and maintenance manuals, to Tripler Army Medical Center personnel responsible for ongoing maintenance.
Review operation and maintenance manuals to ensure documents have been redacted to reflect the specific equipment provided and Preventive Maintenance tasks and frequency are identified
Ensure that the process to provide Real Property Installed Equipment (RPIE) labels onto equipment is performed by contractor, as necessary
Support Initial Outfitting and Transition efforts, as required.
Provide recommendations for design modifications
Complete required Army training, as required by the site
Provide effective coordination, support, and promotion of interactions with other staff offices and organizations.
QUALIFICATIONS:
Minimum 5 years construction quality control experience, preferably in a healthcare setting
Experience in at lest 2 Joint Commission hospital surveys
Construction Quality Management for Contractors course through USACE preferred
Working knowledge of the medical design criteria, the Uniform Facility Criteria (UFC's) and Federal Building Code requirements
Excellent organizational and communication skills, both written and verbal.
Able to read, write, speak, and understand English
Must have excellent Microsoft Office Suite skills
Capable of obtaining base access and Common Access Card (CAC) through favorable completion of a background check and SF-85 Questionnaire for NACI security clearance
DAWSON is an Equal Opportunity/Affirmative Action/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
DAWSON offers a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more.
DAWSON gives preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.
$90k-115k yearly 40d ago
SAP Test Lead
Cayuse Holdings
Quality assurance specialist job in Urban Honolulu, HI
**Job** **Title:** SAP Test Lead **Type:** Independent Contract - Corp to Corp/1099 **Contract Length:** 6 months - Potentially Renewable The SAP Test Lead role offers a unique opportunity to drive critical testing initiatives within SAP implementation and enhancement projects. As an independent contractor, the Test Lead will be responsible for ensuring the quality, reliability, and performance of SAP applications by defining and executing robust testing strategies. This role requires a combination of technical expertise in SAP, strong leadership capabilities, and experience in various testing methodologies and frameworks. The SAP Test Lead will collaborate with cross-functional teams, including business stakeholders, developers, and project managers, to deliver high-quality SAP solutions while mitigating risks and ensuring seamless integration with business processes. This position is well-suited for seasoned professionals who thrive in dynamic project-based environments and can deliver exceptional results with minimal supervision.
**Responsibilities**
**Key Responsibilities:**
+ Test Planning & Strategy: Define the overall test scope, objectives, and approach for project/engagement. Develop detailed test plans, schedules, and deliverables for all testing phases (e.g., SIT, UAT, performance, regression).
+ Environment & Data Management: Ensure the readiness of test environments and manage test data for various testing phases.
+ Team Leadership & Management: Lead, mentor, and motivate the testing team, assigning tasks, monitoring progress, and providing regular feedback and guidance.
+ Test Case Development & Execution: Oversee the design and development of comprehensive test scenarios and test cases that cover all functional and non-functional requirements. Ensure test execution follows the established plan.
+ Defect Management: Track, document, and manage defects using a bug tracking system. Liaise with developers and other stakeholders to ensure timely resolution and retesting of issues.
+ Reporting & Communication: Prepare and present regular status reports, quality metrics, and test results to project managers, senior management, and clients. Facilitate communication between testing, development, and business teams.
+ Risk Management: Identify potential project risks, develop mitigation strategies, and prioritize testing activities based on risk and business impact.
**Qualifications**
**Required Skills & Qualifications:**
+ **Experience** :
+ Experience in at least one full lifecycle SAP implementation project (e.g., S/4HANA, ECC).
+ Experience working in Agile, Waterfall, and hybrid methodologies.
+ **Technical Knowledge** :
+ Understanding of core SAP modules and end-to-end business processes. Understanding of SAP EAM module will be a plus.
+ Proficiency with test management and defect tracking tools (e.g., Microsoft Azure, JIRA, HP ALM, SAP Solution Manager).
+ Hands-on experience with performance testing frameworks/tools.
+ **Soft Skills** :
+ Excellent leadership, communication, and stakeholder management skills.
+ Strong analytical, problem-solving, and decision-making abilities.
+ Strong organizational and project management skills.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local l_ _aw._
**Pay Range**
USD $55.00 - USD $65.00 /Hr.
Submit a Referral (**************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _2025-3043_
**Category** _Information Technology_
**Position Type** _Independent Contractor_
**Remote** _Yes_
**Clearance Required** _None_
$55-65 hourly 60d+ ago
Quality Specialist 1 - Northwest (Heavy Civil)
Kiewit 4.6
Quality assurance specialist job in Urban Honolulu, HI
Job Level: Entry Level Home District/Group: Northwest District Department: Quality Market: Transportation Employment Type: Full Time You bring your big ideas, commitment to top quality, and an unwavering work ethic. In return, we offer huge career and travel opportunities with the satisfaction of building the next big thing from the ground up (or under). There's a reason Kiewit attracts the best: we offer fast-paced excitement and fulfillment you won't find anywhere else. In addition, we look to hire you to join the entire Kiewit family for a career. This is not just a job, single project, or stepping stone.
As a Quality Specialist, you will report directly to the Quality Manager, and will administer the Project Quality Plan. In this role, you will be responsible for assuring that quality standards and procedures are disseminated and implemented for the project you are on. Responsibilities may include coordinating, documenting, and reporting quality control and quality assurance activities. You may also be responsible for witnessing and performing quality control inspections and tests, providing required documentation as necessary.
District Overview
Kiewit's Northwest District is headquartered in Vancouver, Washington. We primarily perform heavy civil projects specializing in earth moving, transportation, roadways, water resources, and underground utilities. We are looking for hardworking individuals with a passion for construction who aren't afraid to get their hands dirty!
Location
Our current projects and opportunities are spread across the entire west coast - including Alaska and Hawaii - in large cities and small towns, so our people must be willing to go where the work is. Job assignment location will be determined closer to your start date. Must be able to travel and relocate as business requires.
Responsibilities
* Maintain a high level of understanding of company standards and guidelines
* Maintain client critique schedules, tracking and trends
* Provide updates to employees on client critique results
* Maintain corrective action reports
* Facilitate root cause analysis
* Maintain a solid knowledge base of district quality manuals
* Identify potential quality incidents before they arise
* Participate in district standards meetings and provide input/feedback as it relates to quality assurance
* Understand requirements of ISO 9001 standards
* Help in the planning of, and participate in, internal quality audits
* Conduct reviews of required documents and support materials, interviews staff, and administers online audit questions to assess compliance with documented procedures
* Provide administrative support for audits, other Quality Department programs and initiatives, and Monthly Operations Reviews
* Facilitate quality presentations
* Disseminate quality information in the office and on the intranet, send results to managers on a weekly basis, writing monthly articles for company newsletter, presenting information at department discipline meetings, etc.
* Mentor Project Quality Specialist
* Draft and maintain a Project Quality Plan for any given project including the Quality activities required on a project and associated metrics
* Specific job functions and areas of responsibility will be determined by the Project Quality Manager
Qualifications
* Ability to travel and relocate as needed
* Bachelor's degree in construction management, engineering, welding technology or related field
* Working knowledge of quality control procedures relating to construction activities is preferred
* ASQ, CQM, CQA or CWI certified and inspection experience a plus
* Ability to freely access all points of a construction site in a wide-ranging climates and environments
* Highly motivated, with a demonstrated passion for excellence and taking initiative
* Strong work ethic, willing to do what it takes to get the job done right the first time
* Demonstrated commitment to ethics and integrity
* Passion for safety, with the ability to help us ensure that nobody gets hurt
* Strong interpersonal, written, and verbal communication skills
* Team player with the ability to work independently to meet deadlines, goals and objectives
* Strong organization, time management, and attention to detail
* Ability to develop a throughout understanding of project scope and schedule as they relate to quality
* Must have a valid, active Driver's License
#LI-MR
Other Requirements:
* Regular, reliable attendance
* Work productively and meet deadlines timely
* Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment
* Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
* Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.
* May work at various different locations and conditions may vary.
Base Compensation: $70,000 - $86,580
(Actual compensation is subject to variation due to such factors as education, experience, skillset, and/or location)
This posting will be active from: 01/05/2026 - 06/01/2026
We offer our fulltime staff employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.
Equal Opportunity Employer, including disability and protected veteran status.
$70k-86.6k yearly 13d ago
QA/QC Specialist
Horne Has Joined BDO USA
Quality assurance specialist job in Wailuku, HI
The QA/QC Specialist performs real-time analysis and review of extensive documentation required by federal regulations for implementing a direct incentive payment program.
Manages intake of funding requests from Case Managers and performs a timely review of supporting documentation related to federal and state grant program claims; accurately validates Case Manager's determination
Serves as first-level funding approval on funding requests/applications; identifies discrepancies in supporting documentation and returns to Case Manager for resolution
Ensures proper use of grant funds and adherence to program guidelines; identifies fraudulent applications or activity and prevents inaccurate payments and recapture of funds
Uses standardized QA/QC checklists and tools for project files
Conducts routine and targeted file reviews to verify completeness, consistency, and compliance with program requirements
Documents QA/QC review results, including findings observations and recommendations, and track them to resolution
Utilizes technology to ensure transparency and accountability
Assists in preparation of real-time status reports regarding QA/QC reviews
Understands internal control framework to prevent fraud, waste, and abuse
Understands and assists in responding to state and federal oversight and monitoring activities
Interprets HUD guidance, Federal Register notices, and CDBG-DR policy requirements as they apply to program operations
Identifies compliance risks, systemic issues, and potential findings related to eligibility, documentation, and program performance
Recommends corrective actions, policy clarifications, and process improvements to mitigate risk and ensure compliance
Develops and implements technical training programs and train production staff on program compliance and funding regulations
Advises program management on quality trends, monitoring results, and compliance implications affecting the use of funds
Other duties as required
Supervisory Responsibilities:
Provides daily oversight of hourly production staff to include administrative workers and case management staff
Qualifications, Knowledge, Skills and Abilities
Education:
High School Diploma (or equivalent), required
Associate's degree or higher in Accounting or Business Administration, preferred
Experience:
One (1) to two (2) years' experience in a professional office setting, required
Three (3) years' demonstrated experience working in a grant-funded environment performing quality control analysis, preferred
Experience with grant documentation, monitoring deliverables, and maintaining accurate records for audits, evaluations, or funder reviews, preferred
Experience with specific grantors (federal, state, and/or local agencies) or grant management systems, preferred
License/Certifications:
N/A
Software:
Proficient in Microsoft Office Suite (Outlook, Word, Excel), required
Language:
N/A
Other Knowledge, Skills & Abilities:
Possesses effective data analysis and review skills
Ability to meet daily and weekly production goals as set by the program
Ability to understand complex policy information and adequately communicate to subrecipients
Utilizes program policies and procedures to quickly solve problems and ensure program compliance
Proven ability to manage or support activities funded by federal, state, and/or local grants, ensuring alignment with approved budgets, timelines, and program objectives
Familiarity with collaborating with program staff, finance teams, and external stakeholders to ensure proper use of grant funds and adherence to funder guidelines
$49k-61k yearly est. 40d ago
QUALITY ASSURANCE MANAGER
Meadow Gold Dairies Hawaii, LLC
Quality assurance specialist job in Waipahu, HI
Quality Assurance ManagerLocation: Kapolei, Hawaii
Job Description & Requirements
Quality Assurance Manager is responsible for efficiently and accurately performing tasks related to the testing of product, setting of samples, and follow-thru on Quality Assurance programs in a dairy plant.
Familiarity with all applicable equipment and providing quality inspections on all related items.
Perform microbiological and chemical testing of finished products, raw materials and associated items as required.
Involvement in product weight control, antibiotic testing, lab equipment maintenance and calibration and lab sanitation.
Maintain communication with other departments and employees, notifying them of any problems and/or concerns that may restrict the efficiency of production.
Complete all required paperwork in an accurate and timely manner.
Obtain and maintain State certifications, such as for antibiotic testing within company guidelines.
Responsible for adhering to food safety and quality system requirements, meeting all pertinent regulatory, customer and SQF requirements
Follow Good Manufacturing Practices.
Maintain a clean, sanitary and safe work area.
Follow all required work safe practices. This would include wearing of all required PPE in designated areas, confined space safety, safe chemical handling, fall restraints, etc.
Responsible for food safety, pre-requisite programs and food quality related to designated area.
Report any food safety and food quality related issues to management immediately.
Perform other duties as assigned.
Job Requirements:
High School Diploma or equivalent required.
Associates or Bachelor's degree in related field preferred.
1 years related experience required
Able to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Experience within the food and beverage industry preferred.
Has the ability to flavor milk based, sugar based, and caffeine based products.
Must be able to stand, walk, kneel and bend for virtually the entire shift. Must be able to lift up to 25 pounds occasionally, including overhead.
Must be able to work in a wet environment. Exposure to chemicals. May have exposure to eggs, strawberries, milk products and nuts.
Must be willing to work flexible hours including overtime, weekends and holidays.
Be able to effectively work in a team environment.
Effective verbal and written communication skills.
Ability to work in a fast paced environment.
Must be able to pass all pre-employment screens (including drug, background and criminal checks).
Benefits:
Medical, Dental, and Vision
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account
Paid Time Off
Since 1897, Meadow Gold has been providing the families of Hawaii with wholesome, local, and nutritious food and beverage products. At Meadow Gold, we are committed to investing in and giving back to our local communities through deep-rooted community partnerships. By joining Meadow Gold, you will be essential to delivering our mission and helping us continue our legacy.
Meadow Gold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
Pay Range: $70,000.00 - $85,000.00/year
$70k-85k yearly 15d ago
QA Manager
Public Consulting Group 4.3
Quality assurance specialist job in Urban Honolulu, HI
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** .
PCG Health team helps our clients meet the complex financial, regulatory, and operational challenges of today's changing health care landscape, so they can provide the best care, most effectively, to those they serve. Our in-depth programmatic knowledge and regulatory expertise help state and municipal health agencies respond to regulatory change, improve access to health care, maximize program revenue, improve business processes, and achieve regulatory compliance.
Services:
+ Third Party Administrator Services
+ Enhance Health and Public Safety Services
+ Claims Processing Services and Solutions
+ Consulting and Advisory Services
+ Cost Allocation Plans and Time Studies
+ Cost Settlement and Supplemental Payment Strategies
+ Healthcare Access and Markets
A Test Leader oversees the testing process, developing test strategies and plans, guiding a team of testers, and collaborating with development teams to ensure software and product quality. Key responsibilities include designing tests, documenting and tracking defects, providing leadership and guidance to the team, and communicating testing progress to stakeholders to ensure high-quality product delivery.
Key Responsibilities
Test Planning & Strategy:
Develop comprehensive test strategies and plans, defining the scope, objectives, and required techniques for the testing process.
Team Leadership:
Lead, mentor, and support the testing team, setting goals, providing guidance, and managing their performance.
Test Execution & Analysis:
Design and oversee the execution of test cases, both manual and automated, to identify software defects and analyze test results to identify issues.
Defect Management:
Document, track, and report defects using bug tracking systems, and work with developers to ensure issues are resolved effectively.
Collaboration:
Work closely with cross-functional teams, including developers, project managers, and business analysts, to ensure quality throughout the development lifecycle.
Reporting:
Prepare and deliver regular status reports to project management and other stakeholders, detailing testing progress and key quality metrics.
Process Improvement:
Continuously evaluate and improve testing processes and methodologies to enhance efficiency and effectiveness.
**Duties and Responsibilities**
+ Provides leadership, management, and direction to the Quality Assurance Analyst team.
+ Leads and manages department providing oversight on operations, schedules and deliverables.
+ Regularly assesses staffing needs, identify areas of team or individual development and implement a plan to address personal or technical growth.
+ Interacts with project managers and development teams to develop a strong understanding of the project and testing objectives.
+ Designs and creates test conditions and scripts to address business and technical use cases.
+ Conducts internal reviews on a periodic basis to verify that staff are adhering to the policies and procedures and internal controls that are in place
+ Analyzes, develops, and executes test data validation strategies to validate reports and data
+ Manages spec reviews and requirements' definitions in order to detect measurable requirements for testing (completeness and accuracy)
**Required Skills**
+ Proficiency designing, developing and executing functional testing deliverables
+ Excellent interpersonal skills with the ability to establish relationships with co-workers and all levels of management
+ Strong analytical and problem solving skills
+ Excellent planning and organizational skills to balance and prioritize work
+ Working knowledge of performance testing for web applications
+ Experienced in understanding products and processes and break them down into testing components
**Qualifications**
+ Bachelor's degree in Computer Science or relevant technical discipline; Masters preferred
+ 7+ years relevant QA experience, 1 - 2 years supervisory/management experience
**Working Conditions**
+ Office Setting
**The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.**
**PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship** .
\#LI
\#LI-AH1
\#LI-remote
**Compensation:**
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
**As required by applicable law, PCG provides the following reasonable range of compensation for this role: $85,900-$120,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.**
PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.
**EEO Statement**
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.
$85.9k-120k yearly 60d+ ago
Inventory Control Quality Assurance Specialist (Warehouse)
C&S Wholesale Grocers 4.5
Quality assurance specialist job in Kapolei, HI
The Inventory Control and Quality Assurance (ICQA) Specialist will perform the duties of cycle counting, which includes floor pick locations and verifying products in the warehouse reserve locations using the appropriate tools (computers, handheld devices, forms, etc.). Other functions may include completing product or lot and date code date verifications, auditing paperwork as well as handling obsolete inventory.
This is a first shift position working Monday to Friday from 5am to 130pm.
The starting consideration for this role will be no less than $22 per hour.Job Description
Description
Conduct accurate cycle count of inventory locations using the appropriate tools (computers, handheld devices, forms, etc.) in the warehouse and make system updates as required
Research and process problem pallets and unlocated inventory. Identified errors to be listed on the error log as directed by supervisor.
Validate dating of product in the warehouse and update as required
Daily audit of inbound receiving. Identify and complete root cause research of variances and report errors found to Operations partners.
Respond to buyer requests for item checks and internal code to code transfers in the warehouse
Coordinate the handling of obsolete and at risk inventory (vendor returns, donations, recalls) to include: identifying, communicating, adjusting and validating product
Research and resolve inventory variances
Other duties as assigned
Travel Required:No
Environment
Warehouse : Freezer (-20F to 0F)
Warehouse : Perishable Warehouse (28F to 60F)
Warehouse : Grocery Warehouse (50F to 90F)
Skills
Specialized Knowledge :
Special Skills : Experience with warehouse and inventory management systems and software preferred
Physical abilities: : You may be required to stand, walk, bend, reach, pull, stoop, grip, carry, and lift objects from 20lbs to 60 lbs
Other: :
QualificationsGeneral Equivalency Diploma - General Studies, High School Diploma - General StudiesShift1st Shift (United States of America) CompanyHawaii Logistics LLCAbout Our Company
Hawaii Logistics, LLC is one of the largest wholesale grocery suppliers on the West Coast, and is one of many companies within the C&S Family of Companies, the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At Hawaii Logistics, We Select the Best & those with the motivation, pride, and drive to succeed in our fast-paced world.
Working Safely is a Condition for Employment with Hawaii Logistics, LLC. Hawaii Logistics, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
$22 hourly Auto-Apply 1d ago
TMS Compliance QA Analyst IV
Coinbase 4.2
Quality assurance specialist job in Urban Honolulu, HI
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
You will be a part of the Compliance Operations Quality Assurance team, which is responsible for conducting Quality Assurance audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for auditing TMS cases to support Coinbase's AML/CFT (Anti-Money Laundering / Combatting the Financing of Terrorism) program. This role will also identify opportunities to improve procedural updates, create and present metrics, train new analysts, and work on providing insights through established feedback loops.
*What you'll be doing:*
* Perform QA reviews of TMS cases based on the quality rubric, ensuring compliance with established guidelines.
* Proactively seek opportunities to tackle challenging and impactful assignments
* Assist on 2LoD reviews and provide timely responses to findings
* Lead calibrations & office hours supporting other QA analysts
* Conduct root cause analysis on thematic issues
* Identify procedural gaps or inconsistencies and provide proposed solutions
* Conduct training of new QA and QC joiners along with validating their practice cases
* Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to enhance processes and workflows.
* Present QA findings, insights, and recommendations persuasively to inspire positive change via weekly metrics/dashboards
* Provide feedback on drafted procedures regarding areas of opportunity and how the procedures can be enhanced to increase clarity and consistent execution
* Support agents in addressing their queries on complex procedural requirements
* Undertake highly complex audits that have a substantial impact on Compliance Operations, showing your ability to navigate intricate challenges.
* Apply in-depth knowledge of regulatory requirements when reviewing unusual or complex cases/scenarios
*What we look for in you:*
* 6+ Years hands-on experience in executing QA, Audit, or as a Financial Crime Investigator
* Working knowledge of BSA/AML laws, regulations, and rules for financial services/products
* ACAMS or equivalent AML qualification
* Experience in assisting, developing, and producing metrics and reporting
* Strong written/verbal communication, critical thinking, and problem-solving skills
* Highly-motivated, analytical, organized, innovative, and adaptive
* Multi-tasking ability, team-oriented, and a self-starter
* Proven ability to work collaboratively with global partners in other functional units
* Exceptional work ethic and flexibility to work extended hours to meet deadlines, when necessary
* Ability to work with limited direction from management when situations occur
* Intermediate level in PowerPoint/Google Slides and Excel/Google Sheets
*Nice to haves:*
* ACAMS certification or equivalent AML certification
* Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support.
* Experience in project management or analytics or quality assurance.
* Advanced degree in business, finance or legal
* Advanced understanding of Google apps, JIRA and Salesforce Service Cloud
PID: P71705
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$99,365-$116,900 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
$99.4k-116.9k yearly 60d+ ago
Quality Assurance Analyst - Journeyman
ASM Research, An Accenture Federal Services Company
Quality assurance specialist job in Urban Honolulu, HI
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives.
**Job Responsibilities**
+ Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report.
+ Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan.
+ Maintains and provides all records and reports pertaining to QA documentation.
+ QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions.
+ Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards
+ Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing.
+ Analyzes survey results for improving communication process and providing feedback to the communication owners.
+ Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels.
+ Provides feedback to agents and managers based on observed strengths and improvement opportunities.
+ Analyzes readership, comprehension and application of communicated actions.
+ Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials.
+ Identifies trends in service and provides that data to the training team to enhance current training.
+ Documents customer/call communications processes and makes recommendations.
+ Implements operational process improvement initiatives on a regular basis, as well as through long-term projects.
+ Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs.
+ Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness.
+ Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement.
+ Coordinates with client to create content for agent communications.
+ Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed.
+ Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment.
+ Identifies agent communication needs and makes recommendations to Call Center management.
**Minimum Qualifications**
+ U.S. citizen and fluent English speaker
+ Possess strong written and verbal communication skills
+ Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation
+ Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project)
**Other Job Specific Skills**
+ Demonstrated ability to contribute to quality assurance program creation or execution.
+ Experience with call center call monitoring/recording software.
+ Exceptional customer service and problem-solving skills.
+ Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language.
+ Excellent analytical skills and strong decision-making abilities.
+ Proven ability to achieve and maintain departmental quality standards.
+ Strong Internet software and Windows operating systems and software skills.
+ Demonstrated ability to train and develop new and existing support agents.
+ Excellent interpersonal, facilitation, and relationship management skills.
+ Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines.
+ Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques.
+ Great coordination skills across multiple departments of the Customer system.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$25.00
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$69k-87k yearly est. 60d+ ago
QA-Regulatory & Document Coordinator
Cyanotech 3.9
Quality assurance specialist job in Kailua, HI
This is a full-time, non-exempt position that is responsible for day-to-day quality assurance and regulatory functions including dietary supplement labeling and marketing material review, certification management, and international export support including product registrations. This position is responsible for management of master manufacturing records, batch records, and other Good Manufacturing Practices (GMPs), Hazard Analysis of Critical Control Points (HACCP), Food Safety and Modernization Act (FSMA), and State Department of Health (DOH) records. Wage Range: $23-$26hr
Supervisory Responsibilities
This is not a supervisory position
Essential Job Responsibilities
* Coordinates efforts in maintaining all applicable registrations and certifications (such as Bioterrorism, Non-GMO Project verification, Kosher, Halal, Vegan, Gluten Free, DOH, and GMP).
* Maintains bulk, Nutrex, and private label master files and ensures that interdepartmental communication of change occurs.
* Assists with review of dietary supplement product labels, labeling, including marketing materials for regulatory compliance.
* Supports new product development and international export efforts, through collection and organization of quality and regulatory files.
* Maintains up-to-date component, ingredient, packaging and product specifications, product tool kits, vendor specifications, testing agreements, and GMP Agreements.
* Manages the Document Control System, implements upgrades, and provides trouble shooting and technical support.
* Maintains and updates cGMP Master Manufacturing Records and Batch Records and ensures that all records are appropriately retained and archived.
* Organizes and audits GMP records, including but not limited to Non-conforming Product Reports (NCPR), Correction/Prevention Action Reports (CPARS), Customer Complaints /Specifications, Management of Change (MOC), Vendor Approval/Evaluation, Equipment Verification, Batch Records, Sanitation and Production Logs, Label revisions, product specifications, Vendor Management, Risk Assessment documentation.
* Maintains bulk, Nutrex, and private label master files and ensures that interdepartmental communication of change occurs.
* Conducts Master File Management for New Dietary Ingredient (NDI) and Generally Recognized as Safe (GRAS) compliance.
* Prepares FDA Structure Function claims submissions and maintains substantiation files.
* Provides sales support for customer inquiries and documentation requests.
* Assists with external audit preparation and serves as an audit scribe.
* Manages documentation for contract manufacturers, co-packers, and vendors.
* Ensures that Vendor Management files are current and evaluations occur as scheduled.
* Conducts daily and monthly GMP and safety facility inspections.
* Support the QC Lab team with sampling, swabbing, testing and scale verifications.
Other Duties
* Serves as the secondary Scribe in FDA inspections.
* Audits Quality Management System through periodic reviews of SOPs and controlled documents used in each Department.
* Assists with interdepartmental document organization and retention.
* Performs other duties that may be assigned.
Physical Demands
This position includes sitting at a computer for extended periods of time, as well as working in a laboratory standing at a bench. May include occasional lifting of up to 40 pounds.
Working Conditions
Work is primarily performed in an office environment. Occasional work in document archive trailer.
Minimum Qualifications
* Bachelor's degree or equivalent combination of work experience and education.
* Previous work experience with GMP standards in relevant industry is preferred.
* Proficiency with PC-based computer applications including Microsoft Word, Excel, and Outlook.
* Excellent organizational, administrative and time management skills, as well as attention to detail.
* Preferred Certified Quality Improvement Associate through ASQ or equivalent organization.
* Able to work independently as well as part of a team.
* Strong verbal, written and interpersonal skills.
* Able to perform the essential functions of the position with or without reasonable accommodation.
Management reserves the right to change this job with or without notice.
$23-26 hourly 15d ago
Senior Quality Specialist (Premium Audit)
Travelers Insurance Company 4.4
Quality assurance specialist job in Urban Honolulu, HI
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$52,600.00 - $86,800.00
**Target Openings**
1
**What Is the Opportunity?**
At Travelers, the Operations Quality Assurance (QA) groups are responsible for ensuring that a high-level of customer experience is being provided to our external customers and internal business partners. As a Sr Quality AssuranceSpecialist, you will be responsible for assessing interactions and/or transactions of other internal employee groups to ensure that the predetermined quality standards are being met. As you expand your technical skills and business knowledge, you will have the opportunity to grow your career at Travelers.
**What Will You Do?**
+ Perform quality reviews for supported business area(s), adhering to Quality program guidelines and audit standards, to ensure accuracy.
+ Assist in the onboarding and training of less experienced team members.
+ Participate in quality assurance meetings and discussions.
+ Provide recommendations to improve quality assurance processes, including, but not limited to, program attributes.
+ Build and maintain knowledge and understanding of products, forms, coverages, workflows, and quality assurance processes for primary business area(s) supported.
+ Embrace change management efforts.
+ Perform other responsibilities as assigned.
**What Will Our Ideal Candidate Have?**
+ _Two years of Premium Audit, and Business Insurance experience_
+ _Ability to work on high-volume tasks simultaneously to ensure their timely, accurate, and high-quality completion._
+ _Attention to detail, with a focus on producing quality, error-free work._
+ _Written and verbal communication skills with the ability to collaborate across business areas._
**What is a Must Have?**
+ High school diploma or equivalent.
+ One year of insurance, operations, or related experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$52.6k-86.8k yearly 7d ago
Specialist - Commercial Documentation Center
Central Pacific Bank 4.8
Quality assurance specialist job in Urban Honolulu, HI
Specialist I, II, III: This position prepares business purpose loan documents within LaserPro in accordance with established bank guidelines while ensuring the highest level of accuracy & quality in a timely manner. These internally prepared loan documents involve collateral and commercial loans for the branches, business banking and commercial lending units which involve perfecting the bank's lien position, utilizing established bank systems, and capturing all pertinent information into the loan documents.
Senior Specialist:
Under the direction of the Department Manager and/or Documentation Administrator, this position prepares documents for complex commercial and commercial real estate loans for commercial lending units of the bank in accordance with established bank guidelines while ensuring the highest level of accuracy is achieved in a timely manner. Complex commercial and commercial real estate loans are defined as loans which contain a large number of complex loan documents.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Specialist I, II, III:
* Prepare and/or facilitate preparation of documents in a timely and accurate manner for Consumer Personal and Collateral and simple Commercial Loans. Proactively work with the relationship officer to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response for the customer. Proactively involves the Senior Specialist and/or Documentation Administrator as well as the lending unit leader, relationship officer and/or credit administrator, or others as appropriate to resolve any documentation issues. Demonstrates good knowledge of the bank's credit policies and documentation standards.
* Ensures that documentation file is organized based on the bank's standards and any exceptions are approved by an appropriate authority and added to the tickler for follow-up by the lending unit. Proactively works with the relationship officer to resolve any post-documentation follow-up items.
* Prepares instructions on disbursing loan proceeds in accordance with the terms set forth in the Credit Approval Document and/or lending unit's instructions. Coordinates the completion of transactions with Community Banking Branches as well as Community Banking Sales Support.
Senior Specialist:
* Prepare and/or facilitate preparation of documents in a timely and accurate manner as set forth in the Credit Approval Document (CAM, Modification Agreement, Consumer Credit, etc.). Proactively work with the relationship officer to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response for the customer. Proactively Involves the Documentation Administrator and/or Department Manager, as well as the lending unit leader, in-house counsel, relationship officer and/or credit administrator or others as appropriate to resolve any documentation issues. Demonstrates exceptional knowledge of the bank's credit policies and documentation standards.
* Ensures that documentation file is organized based on the bank's standards and any exceptions are approved by an appropriate authority and added to the tickler for follow-up by the lending unit. Proactively works with the relationship officer to resolve any post-documentation follow-up items. Demonstrates a positive attitude, a team player and provides exceptional service to both internal and external customers.
* Prepares instructions on disbursing loan proceeds in accordance with the terms set forth in the Credit Approval Document and/or lending unit's instructions. Coordinates the ordering and completion of transactions with outside vendors (attorneys, title and escrow companies, etc.). In addition, ensure all necessary loan documents are scanned into Info/Access for booking in a timely manner.
* Develop and prepares training for Documentation Specialists I, II and III, and other areas of the Bank on the process and procedures of the Documentation Center.
Minimum Qualifications:
Education:
* H.S. Diploma or GED equivalency required.
Experience:
Specialist I:
* 1+ years of experience in commercial real estate documentation and reading legal documents required.
Specialist II:
* 2+ years of experience in commercial real estate documentation and reading legal documents required.
Specialist III:
* 3+ years of experience in commercial real estate documentation and reading legal documents required.
Senior Specialist:
* 4+ years of work experience using automated documentation preparation systems required.
Physical Requirements & Working Conditions:
* Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
* Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
* Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
* Must be able to read and understand bank-related documents.
* Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
$34k-42k yearly est. 7d ago
Water Quality & Env Compliance Lead
American Water 4.8
Quality assurance specialist job in Urban Honolulu, HI
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.
American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense Excellence Award, among additional state, local and national recognitions.
For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.
Position Information:
$68,640 to $114,600
The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!
Primary Role
Leads multiple operations or programs to continually meet all applicable environmental regulations. Provides technical knowledge and guidance on wastewater treatment, permitting, regulatory compliance reporting and corrective actions. Responsible for organizing advanced functions and activities related to environmental management and wastewater compliance management for assigned facilities. Administers programs to ensure compliance with all wastewater and environmental regulations including wastewater permit adherence, NPDES permit reporting and adherence, SWPPP reporting and compliance, hazardous material and waste management, and air resources management. Responsible for internal staff training regarding environmental compliance and permit adherence. Assists in resolving wastewater treatment issues.
Key Accountabilities
Gives technical guidance to operations regarding wastewater, water quality, and environmental compliance related issues.
Collaborates with plant and laboratory staff, ensuring communication across working groups, and appropriate sampling / procedures for testing are met. Recommends process improvements and procedures to maintain adherence to wastewater, water, and various environmental permits and regulations. Ensure wastewater treatment and disposal activity is in accordance with regulatory permit conditions.
Ensure compliance with applicable wastewater and environmental regulatory permits.
Assists local, State, and Federal regulatory agencies during inspections. Responds (on-call) to wastewater, water quality, and environmental compliance problems, taking appropriate corrective action including documentation to advise management.
Assures that policies, programs, standards of performance and approved objectives related to wastewater, water quality, and environmental compliance are adhered to. Prepare, review, and submit necessary regulatory reports to governing bodies. Works with Operations staff on receipt of chemical supplies to ensure adequate supply along with monitoring equipment, chemical feeds, etc. to ensure standards are maintained. Supervises the training of plant operating staff and other personnel in chemical handling practices, permit requirements, and environmental initiatives.
Supports wastewater activities related to the Environmental Management Program to ensure compliance with applicable regulations are continually met. Plan, prepare and control the portion of the financial plan related to area of responsibility. Conduct special projects.
Knowledge/Skills
Advanced knowledge of wastewater treatment practice is required.
Must have advanced knowledge of wastewater, water and environmental regulations affecting the business.
Must have strong familiarity with various wastewater treatment technologies and instrumentation used in the business.
Ability to analyze complex situations and propose viable solutions.
Experienced in data analysis, regulatory reporting, and interfacing and reporting to a variety of regulatory agencies.
Must understand principles of water and wastewater treatment and be able to troubleshoot systems.
Process, project, and program management skills; quantitative skills (e.g., analytical, technical, problem solving); effective people management (e.g., planning, organizing, controlling, and leading teams); written and verbal communications (e.g., fluency in report writing and presentations); interpersonal skills (e.g., persuasion, negotiation, listening, cooperation, tact, diplomacy, problem solving, internal consulting).
Experience/Education
Bachelor Degree required. Masters preferred.
Minimum four (4) years' experience in wastewater, and/or water, and/or laboratory operations preferred
Valid driver's license is required
Previous experience managing teams is preferred
Knowledge of environmental compliance regulations required
Proficiency in Microsoft Office is required
Travel Requirements
35% - 50% travel within the Big Island and Oahu. May need to travel to mainland (CA and NJ occasionally)
Work Environment
General office with field work as required.
Role will require to be onsite 5 days a week
Competencies Champions safety Customer obsessed Cultivates innovation Nimble learning Drives ResultsCollaborates
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
$68.6k-114.6k yearly 60d+ ago
Quality Assurance (Automation) Tester
Govcio
Quality assurance specialist job in Urban Honolulu, HI
GovCIO is currently hiring fora **Quality Assurance (Automation) Tester** todo full lifecycle application testing of EEOC Enterprise applications. This position will be remote. **Responsibilities** Designs, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for test plans and creates test scenarios in which tests are carried out. Compiles data, defines required changes and reports defects and problems that occurred during the test process. Implements and participates in the walkthrough of the product. Automated testing may be used for leveling based on hiring manager discretion.
+ Consults with the development and/or requirements team to coordinate and test applications.
+ Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures.
+ Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests.
+ Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics.
+ Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically.
**Qualifications**
Bachelor's with 5 - 8 years (or commensurate experience)
Required Skills and Experience
+ Clearance Required:
+ Solid understanding of **Agile/scrum** software development and release process.
+ Create mature **automated frameworks** for validating end-to-end scenarios for highly integrated system.
+ **Write Java code** to automate the test of business layer or data layer applications.
+ Core Java skills, **write code using Selenium** and Java.
+ **Proficiency with SQL queries** and solid understanding of backend systems.
+ Solid understanding of implementation of Selenium **BDD** **framework** .
+ Excellent understanding of Cucumber BDD framework and various reporting mechanisms.
+ Solid experience with API testing tools like POSTMAN.
+ Design and develop UI automation framework to support complex applications.
+ Expertise with service-oriented architecture and REST APIs.
+ Test system changes to prepare for production deployment.
+ Execute test plans, scenarios, scripts, or procedures.
+ Document software defects and report defects in JIRA.
+ Perform functional, non-functional, System integration and regression testing.
+ Experience with cloud systems like Azure.
+ Proven experience with Version control systems such as GitHub & Git.
+ Maintain and update automation code with new release of the application.
+ Solid understanding of implementation of Selenium BDD framework.
+ Excellent understanding of Cucumber BDD framework and various reporting mechanisms.
+ Solid experience with API testing tools like POSTMAN.
+ Experience with application monitoring systems like DataDog, Splunk etc.
+ Excellent communication skills.
+ Must be a team player.
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $100,000.00 - USD $110,000.00 /Yr.
Submit a referral to this job (**********************************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-7211_
**Category** _Software Engineering Services_
**Position Type** _Full-Time_
$100k-110k yearly 34d ago
Documentation Specialist I - Commercial Real Estate
American Savings Bank Hawaii 4.5
Quality assurance specialist job in Urban Honolulu, HI
Primary Purpose Of Job Responsible for properly documenting and closing approved new loans and modifications as well as reviewing and processing construction disbursements, interest rate adjustments and partial releases. Major Job Accountabilities
Collaborates with Relationship Managers and reviews documents to ensure loan conditions and requirements are met and/or obtained, including but not limited to loan documents, title policies, appraisals, flood certifications, financial statements, organizational documents, environmental reports, and insurance policies.
Ensures loan documents are properly executed, notarized and meet bank standards or investor requirements, if applicable.
Interacts with external parties, including the customers, attorneys, title and escrow companies, insurance agents, environmental consultants, loan participants, etc.
Completes loan checklists.
Assembles loan files and transmits completed files and documents to the appropriate documentation storage facility.
Prepares and processes loan closings, mortgage recordings, loan bookings, loan disbursements, interest rate adjustments and loan modifications.
Prepares regulatory and other disclosure documents as may be necessary.
Assembles loan documents and submits package for recording with the Bureau of Conveyances and/or Land Court.
Prepares internal forms including but not limited to source documents, disbursement vouchers, general ledger tickets and vouchers, wire requests, file maintenances.
Collaborates with Relationship Managers and reviews and processes construction related transactions, including but not limited to construction disbursements, title updates, partial releases, principal and interest payment application instructions, and interest rate adjustments.
Experience Required
Three (3) to five (5) years of work experience in processing and/or closing mortgage loans.
One (1) year of work experience in commercial and/or construction lending.
Required Skills Or Training
Proficient in the use of Microsoft Office applications (Excel, Word and Outlook).
Able to prioritize work to meet tight deadlines and keeps accurate files and other work products.
Excellent verbal and written communication skills.
Able to handle multiple assignments and prioritize workload based on deadlines.
Able to maintain a high degree of confidentiality with sensitive customer and bank information.
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
$41k-53k yearly est. Auto-Apply 9d ago
Quality Control Specialist
Actionet 4.7
Quality assurance specialist job in Urban Honolulu, HI
ActioNet has an immediate opportunity for a Quality Control Specialist. ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and Department of Defense. This position must be supported in Honolulu, Hawaii on a full-time basis.
The Quality Control Specialist will make recommendation and implement changes to the existing quality system with regards to nonconforming product, corrective/preventive actions, document control, quality control inspections and product release, and internal audits, validations.
Responsibilities:
Manages the quality of site installation activities to ensure processes and standards are followed (C.5.4, C.5.1.17).
Oversees the Engineering Implementation Plan process to ensure a quality site implementation.
Applies strong analytical skills to identify and correct problem areas.
Makes recommendations to the Quality Control Manager, Training Manager, or Project
Manager to improve processes and or amendments to (Section F.3, Deliverable 26).
Maintains program/company quality standards.
Review processes and systems on an ongoing basis to determine where improvements can be made.
Requirements:
Bachelors degree
4-7 years experience
Why ActioNet?
At ActioNet, our Passion for Quality is at the heart of everything we do:
We are committed to make ActioNet a great place to work and continue to invest in our ActioNeters
We are committed to our customers by driving and sustaining Service Delivery Excellence
We are committed to give back to our Community, help others and make the world a better place for our next generation
ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 24+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!
ActioNet is proud to be named as a Top Workplace for the ninth year in a row (2014 - 2022). We have 98% of Customer retention rate. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation.
What's in It For You?
As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. Are you ready to make a difference?
ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
********Direct Applicants, only. No Agencies, No third-party recruiters, please********
$47k-65k yearly est. Auto-Apply 60d+ ago
Quality Control Supervisor
The Kahala Hotel 3.8
Quality assurance specialist job in Urban Honolulu, HI
Pay Range: ( $27.00/ hourly ) Basic Job Function: Assists the Director of Housekeeping and Assistant Director of Housekeeping in the supervision of all housekeeping operations, including conducting daily room inspections, to ensure that the highest standards of cleanliness are maintained in guest rooms and public areas.
Essential Functions:
* Conducts daily room inspections to ensure compliance with cleanliness and adherence to brand standards.
* Inspects all guest rooms, corridors, elevators, stairways, and all public area space, including the public restrooms, upper and lower lobby, Chi Locker rooms, and restaurants, on a regular basis to ensure cleanliness standards are met.
* Verify that all maintenance issues are reported.
* Follows up on outstanding maintenance requests and Out of Order/Service rooms and monitors their status.
* Re-inspect rooms after corrections have been made to ensure issues are resolved.
* Conducts weekly LQA inspections and provides on-going feedback on job performance.
* Track recurring problems and identify training needs.
* Ensure compliance with safety, sanitation, and hygiene protocols.
* Minimizes waste, misuse or abuse of supplies and equipment. Monitors and establishes proper par level.
Additional Duties and Responsibilities:
* Reports all suspicious persons or activities and hazardous or unsafe conditions to the Security Department.
* Provides instruction and/or guidance for guest and employee safety in fire or other emergency situations.
* Responds to guest questions. Provides guest assistance, direction and information as requested when in the public areas.
* Performs line employee job functions in emergency situations.
* Performs a variety of other duties as assigned.
Position Requirements
Education/Training Requirements:
* High School Diploma or General Education Diploma required.
* Degree in Hotel Management preferred or Certification in Housekeeping.
Experience/Skill Requirements:
* Two (2) years experience in Housekeeping operations required.
* One (1) year supervisory experience required.
Licenses/Certifications:
* Certification of tuberculosis clearance required.
* CPR and Standard First Aid Certification preferred.
* Ability to complete HAZCOM/SDS Training.
* Ability to complete Blood Borne Pathogen Training required.
Mental Capacity & Organizational Skill Requirements:
* Ability to access, understand and accurately input information using a moderately complex computer system.
* Ability to effectively operate various office equipment such as, but not limited to a 10-key calculator, typewriter, facsimile and photo copying machine.
* Ability to pay attention to detail, handle multiple tasks and have a high level of patience.
Communication Requirements:
* Ability to read, write and speak English in order to communicate effectively with employees and guests, and to understand oral and written instructions.
* Ability to effectively deal with customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Physical Requirements (Based on an 10-hour work day)_:
Stand / Walk: __7__ hours a day
Sit: __3__ hours a day
Drive: __0__ hours a day
LIFT/CARRY: (Occasionally = 1/3 workday. Frequently = up to 2/3 workday)
0-20 lbs. ? Not at all ? Occasionally X Frequently
21-50 lbs. ? Not at all X Occasionally ? Frequently
51-100 lbs. X Not at all ? Occasionally ? Frequently
_____________________________________________________________________
EMPLOYEE IS REQUIRED TO:
Bend: ? Not at all ? Occasionally X Frequently
Squat: ? Not at all X Occasionally ? Frequently
Kneel: ? Not at all ? Occasionally X Frequently
Climb: X Not at all ? Occasionally ? Frequently
Reach above shoulders: ? Not at all ? Occasionally X Frequently
Perform Repetitive Hand Motions: ? Not at all X Occasionally ?Frequently
Other Physical Requirements:
* Ability to grasp, lift, carry and/or otherwise transport up to 40 lbs.
* Ability to grasp, bend, lift and/or carry, or otherwise move or push/pull goods on a hand cart/truck weighing a maximum of 100 lbs.
* Ability to sit, stand and walk for extended periods of time.
* Ability to move throughout the hotel property while performing the essential job functions.
* Ability to reach and grasp overhead, bend, stoop and squat.
Environmental Exposure:
Indoors: ? Not at all ? Occasionally X Frequently
Outdoors: ? Not at all X Occasionally ? Frequently
Other Requirements:
* Ability to work varying shifts and maintain attendance in accordance with hotel's attendance policy.
* Ability to comply with hotel rules and regulations including policies regarding safety and grooming standards.
* All employees must maintain a neat, clean and well groomed appearance as outlined in the employee handbook.
Full-Time/Part-Time Full-Time Shift Various Shifts Position Room Inspection Specialist Number of Openings 1 Exempt/Non-Exempt Non-Exempt Req Number HOU-25-00004 EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.
$27 hourly 60d+ ago
Specialist - Commercial Documentation Center
Central Pacific Bank 4.8
Quality assurance specialist job in Urban Honolulu, HI
Job Description
Specialist I, II, III:
This position prepares business purpose loan documents within LaserPro in accordance with established bank guidelines while ensuring the highest level of accuracy & quality in a timely manner. These internally prepared loan documents involve collateral and commercial loans for the branches, business banking and commercial lending units which involve perfecting the bank's lien position, utilizing established bank systems, and capturing all pertinent information into the loan documents.
Senior Specialist:
Under the direction of the Department Manager and/or Documentation Administrator, this position prepares documents for complex commercial and commercial real estate loans for commercial lending units of the bank in accordance with established bank guidelines while ensuring the highest level of accuracy is achieved in a timely manner. Complex commercial and commercial real estate loans are defined as loans which contain a large number of complex loan documents.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Specialist I, II, III:
Prepare and/or facilitate preparation of documents in a timely and accurate manner for Consumer Personal and Collateral and simple Commercial Loans. Proactively work with the relationship officer to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response for the customer. Proactively involves the Senior Specialist and/or Documentation Administrator as well as the lending unit leader, relationship officer and/or credit administrator, or others as appropriate to resolve any documentation issues. Demonstrates good knowledge of the bank's credit policies and documentation standards.
Ensures that documentation file is organized based on the bank's standards and any exceptions are approved by an appropriate authority and added to the tickler for follow-up by the lending unit. Proactively works with the relationship officer to resolve any post-documentation follow-up items.
Prepares instructions on disbursing loan proceeds in accordance with the terms set forth in the Credit Approval Document and/or lending unit's instructions. Coordinates the completion of transactions with Community Banking Branches as well as Community Banking Sales Support.
Senior Specialist:
Prepare and/or facilitate preparation of documents in a timely and accurate manner as set forth in the Credit Approval Document (CAM, Modification Agreement, Consumer Credit, etc.). Proactively work with the relationship officer to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response for the customer. Proactively Involves the Documentation Administrator and/or Department Manager, as well as the lending unit leader, in-house counsel, relationship officer and/or credit administrator or others as appropriate to resolve any documentation issues. Demonstrates exceptional knowledge of the bank's credit policies and documentation standards.
Ensures that documentation file is organized based on the bank's standards and any exceptions are approved by an appropriate authority and added to the tickler for follow-up by the lending unit. Proactively works with the relationship officer to resolve any post-documentation follow-up items. Demonstrates a positive attitude, a team player and provides exceptional service to both internal and external customers.
Prepares instructions on disbursing loan proceeds in accordance with the terms set forth in the Credit Approval Document and/or lending unit's instructions. Coordinates the ordering and completion of transactions with outside vendors (attorneys, title and escrow companies, etc.). In addition, ensure all necessary loan documents are scanned into Info/Access for booking in a timely manner.
Develop and prepares training for Documentation Specialists I, II and III, and other areas of the Bank on the process and procedures of the Documentation Center.
Minimum Qualifications:
Education:
H.S. Diploma or GED equivalency required.
Experience:
Specialist I:
1+ years of experience in commercial real estate documentation and reading legal documents required.
Specialist II:
2+ years of experience in commercial real estate documentation and reading legal documents required.
Specialist III:
3+ years of experience in commercial real estate documentation and reading legal documents required.
Senior Specialist:
4+ years of work experience using automated documentation preparation systems required.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
$34k-42k yearly est. 2d ago
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