Quality assurance specialist jobs in Idaho - 88 jobs
Technical Documentation Specialist
Kelly 4.1
Quality assurance specialist job in Boise, ID
Finding a job that fits your lifestyle isn't always easy. That's where Kelly comes in. We're seeking a Technical Documentation Specialist to work in Boise, ID. Sound good? Take a closer look below. We're here to help you find something great that works for you-so you won't miss a moment of what really matters in your life.
Pay Rate: $30-33 per hour (depending on years of experience)
Why you should apply to be a Technical Documentation Specialist:
Competitive pay rate.
Opportunity to work with a reputable company.
Convenient day shift timing: Day Shift - Mon to Fri - 8 Hours
Onsite position offering stability and growth opportunities.
What's a typical day as a Technical Documentation Specialist? You'll be:
Reporting to the Workforce Development (WFD) Supervisor of Training and Documentation Administration (TDA), you will have the opportunity to be at the forefront of Micron's expansion efforts in Idaho supporting the Idaho US expansion and later the NY expansion. Come join a great team focused on helping Micron team members grow in their careers!
As a Training and Documentation specialist, you will maintain technical documentation, manage documentation systems, and support the learning management system (LMS). You may also facilitate training; maintain training records, materials, and forms; and serve as the team's subject matter expert (SME) on assigned documentation systems.
• Innovate and apply best-known methods (BKMs) for managing documents and training, documentation systems, automation, and projects.
• Create, edit, and archive documents, graphics, and images using appropriate standards, styles, templates, and software.
• Administer file storage repositories, apply appropriate metadata, and monitor and process access requests.
• Manage controlled documentation systems for change management and periodic document review.
• Create, maintain, and archive on-the-job training certifications in the learning management system (LMS).
• Extract, categorize, and analyze data; develop graphs, charts, and reports to support decision making.
• Define and manage documentation projects to support organizational goals; create the project charter, identify and execute work breakdown structure, prepare status reports and recovery plans, and monitor project execution.
This job might be an outstanding fit if you have:
• Bachelor's degree or equivalent practical experience.
• 5 years of technical documentation experience.
• 3 years of workforce development experience.
Preferred Qualifications:
• Expertise using advanced documentation authoring software (such as MadCap Flare or FrameMaker)
• Expertise using Microsoft Office products (Word, Excel, and PowerPoint).
• Experience managing SharePoint lists and libraries.
• Experience documenting PSM/RMP systems.
• 5 years of experience with a high-volume manufacturing and production site (preference for semiconductor domain).
What happens next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Technical Documentation Specialist today!
$30-33 hourly 2d ago
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Quality Assurance Manager
Spectra Tech, Inc. 3.9
Quality assurance specialist job in Idaho Falls, ID
Spectra Tech, Inc. is hiring for a Quality Assurance Manager in Idaho Falls, ID
This is a multi-functional position with primary responsibility as the NRC Licensed Facilities (NLF) Quality Assurance Manager. Responsibilities include implementing and maintaining the NLF Quality Assurance Program (QAP) and ensuring compliance with NRC requirements and quality standards across all quality-affecting activities.
Primary Responsibilities
Develop, review, approve, issue, and maintain NLF implementing QA procedures.
Verify and ensure that the QAP is properly established and executed.
Ensure that quality is verified by personnel independent from the work and ensure that the QAP is adequate and being effectively implemented.
Ensure QA training and qualification programs are developed for NLF personnel who perform quality-affecting activities.
Develop, manage, update, and implement a QA Audit Plan and schedule, and coordinate NRC participation in audit activities.
Identify quality problems; initiate, recommend, or provide solutions to quality problems; and verify the implementation of solutions to quality problems.
Ensure the causal analysis for significant conditions adverse to quality (SCAQs) are appropriate, determine the cause of significant conditions adverse to quality, and ensure corrective actions are initiated for all conditions adverse to quality.
Accept final resolution for NLF audit findings and proposed corrective actions.
Initiate stop-work orders within the license oversight program when required.
Receive and compile QA information and forward QAP status reports to management.
Interface with NRC to coordinate and clarify NRC QA requirements, the QAP, and to resolve QA issues related to NRC requirements.
Interface with NRC to coordinate plans and schedules relevant to QA for NRC oversight of licensing activities.
Interpret and approve QAP requirements as they apply to the NLF scope of work.
Ensure, along with the Program Manager, that the NLF QAP is implemented by trained personnel with adequate resources so that cost and scheduling considerations do not override the QAP's function.
Ensure any revisions to the Quality Assurance Requirements Document (QARD) are reviewed and incorporated into implementing documents, as appropriate.
Additional Responsibilities
Contribute to the overall success of the NLF team.
Support work tasks as needed, including resolving corrective actions.
Provide training related to quality assurance requirements.
Submit updates into Trackwise.
Support some classified work in 240D, as required.
Education and Experience Requirements
Baccalaureate degree in Engineering or Physical Science field.
Five (5) years of experience in nuclear operations quality assurance.
At Spectra Tech, Inc., our recruitment team is powered by real people in real time-personally reviewing every application with care and integrity. We take pride in identifying and recruiting top-tier talent while maintaining full alignment with federal regulations, EEOC standards, and fair hiring practices that reflect our commitment to excellence and equity
Spectra Tech, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. We are also an E-verify employer.
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$50k-86k yearly est. 3d ago
Food Safety Quality Supervisor-Burley, ID
Lasalle Network 3.9
Quality assurance specialist job in Burley, ID
Our client, a leading food manufacturer, is looking to hire a Quality Supervisor-Food, responsible for overseeing quality assurance and food safety practices within a manufacturing environment. This role ensures that all products meet company and regulatory standards for quality, safety, and consistency while leading a team and partnering cross-functionally to drive continuous improvement initiatives. If you meet the requirements below, please apply today!
Quality Supervisor-Food Responsibilities
Monitor and improve manufacturing processes to ensure quality standards are consistently met
Investigate quality issues and customer complaints using root cause analysis; develop and track corrective actions
Ensure internal audits and compliance programs are executed according to company and regulatory requirements (e.g., HACCP, SOPs)
Collaborate with production, supply chain, and support teams to align on quality goals and KPI performance
Supervise the release process of finished goods, including oversight of rework, product disposition, and inventory adjustments
Maintain and train staff on quality procedures, supporting development through coaching and performance feedback
Analyze quality data and generate reports for internal teams and external stakeholders
Manage daily sensory evaluations of finished goods, ensuring consistency and adherence to product standards
Select and train sensory panelists, monitor performance, and maintain evaluation tools and reference standards
Communicate sensory findings and trends to leadership and collaborate with broader quality teams for continuous improvement
Cross-reference sensory data with customer feedback to proactively identify quality trends
Quality Supervisor-Food Requirements
Bachelor's degree in Food Science, Microbiology, Chemistry, or a related field
3+ years of experience in food safety, quality assurance, or plant sanitation within a manufacturing environment
Strong knowledge of food safety regulations, HACCP principles, and industry best practices
Proficient in quality analysis, data interpretation, and basic statistical methods
Experience leading teams, coordinating audits, and managing cross-functional initiatives
Detail-oriented with the ability to manage multiple priorities in a fast-paced setting
Strong communication, leadership, and problem-solving skills
If you're interested in this opportunity and meet the requirements above, we encourage you to apply!
Compensation: $70,000 to 80,000 annually.
Benefits include medical, dental and vision coverage.
Thank you,
Rachel Stewart
Senior Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
All assignments are at-will and their duration is subject to change.
$70k-80k yearly 2d ago
QA/QC Coordinator
E2 Optics 4.1
Quality assurance specialist job in Boise, ID
Why E2 Optics?
🔌 Join Our Team as a QA/QC Coordinator at E2 Optics! 🔌
Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow.
At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA-we believe in lifting each other up, mentoring with purpose, and celebrating every win.
If you're looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next.
What You'll Do
Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures.
Quality Assurance: Develop and execute the E2 Optics Quality Management System (QMS) for every project.
Collaboration: Partner with internal and external stakeholders to ensure adherence to quality standards.
Inspections & Reporting: Conduct quality inspections, generate data analytics, and track nonconformance reports.
Continuous Improvement: Drive Lean initiatives and contribute to the success of quality-driven projects.
Training & Coaching: Train internal teams on quality standards and procedures.
What We Are Looking For
High school diploma or GED required.
2+ years of field experience with structured cabling or data center cabling installations.
Experience with fiber installation and testing.
Strong communication and coaching abilities.
Analytical, decision-making, and problem-solving skills.
Proficient in Microsoft Office (Outlook, Word, Excel).
Ability to work under pressure while maintaining a positive, detail-oriented approach.
Experience with technical writing and developing QA/QC procedures is a plus.
What We Offer
Competitive pay
Opportunities for professional development and career growth
BICSI training facilities
A supportive and inclusive work environment
Health, dental, and vision insurance
Paid time off and holidays
Work Environment and Physical Demands
The standard work environment for this position is an indoors business office and construction environment. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. Must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies) if required to do so. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
$47k-68k yearly est. Auto-Apply 14d ago
Quality Care Coordinator
Kootenai Health 4.8
Quality assurance specialist job in Idaho
The Quality Care Coordinator supports Kootenai Health's quality and value-based care initiatives by tracking and following up on patient care to ensure comprehensive, high-quality outcomes. This role identifies and addresses care gaps using a variety of tools and resources, facilitating timely follow-up and coordination of care. The coordinator works collaboratively with clinical staff to promote awareness, engagement, and success in meeting Kootenai Health's quality metrics and initiatives, under the direction of quality leadership. Additional responsibilities include abstracting patient records and maintaining accurate documentation to support continuous improvement efforts.
Responsibilities
* Collaborates with Kootenai Health departments including clinical departments, IT and revenue cycle as needed to advance initiatives and achieve established goals
* Collaborates with external entities such as commercial payers, Kootenai Care Network, and government agencies as needed to advance initiatives and achieve established goals
* Maintains general knowledge of assigned quality and value-based care initiatives and serves as a liaison to clinic staff
* Utilizes a variety of electronic tools to gather patient data and monitor patient population (i.e., Microsoft Office tools, Electronic Health Records, Population Health systems, commercial payer and government agency portals)
* Evaluates individual patient status against established care criteria to identify adherence/gap in established care criteria
* Collaborates with stakeholders to facilitate follow-up for identified gaps in care
* Abstracts patient records with a high degree of accuracy and efficiency
* Supports improvement activities
* Recognizes data inconsistencies and reports them for resolution
* Relies on experience and judgment to plan and accomplish goals
* Regular and predictable attendance is an essential job function
* Performs other related duties as assigned
* Competent to meet age-specific needs of the unit assigned
* Requirements and Minimum Qualifications
* Associate's degree in a related healthcare field required; healthcare certificate may be accepted in lieu of degree (i.e. CNA, CMA, LPN or other similar certification)
* 2 years' experience in a health care setting required
Working Conditions
* Must be able to maintain a sitting position
* Typical equipment used in an office job
* Repetitive movements
About Kootenai Health
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
* Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
* Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
* Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
* Competitive salaries with night, weekend, and PRN shift differentials
* An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
* Employees receive discounts at The Wellness Bar, PEAK Fitness, various cell phone carriers, and more
* Employee referral program that pays you for helping great people join the team
* And much more
Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!
Apply today!
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
$56k-78k yearly est. 6d ago
Quality Assurance Analyst
Psi Services 4.5
Quality assurance specialist job in Boise, ID
**About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
+ The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand.
+ This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops.
**Role Responsibilities**
+ Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects.
+ Use principles, guidelines, and best practices as defined, and document testing plans.
+ Gather and present testing metrics and testing activities for the projects to key stakeholders.
+ Closely work with product teams to understand requirements and other performance SLAs.
+ Reviewing and analysing feature requirements exit criteria and design test scenarios.
+ Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production.
+ Writing, executing, and managing the manual test cases.
+ Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services.
+ Provide the UAT support for business users as well as client.
+ Reporting defects accurately and managing to successful resolution via Jira.
+ Maintaining and creating product knowledge documentation.
+ Investigate and attempt to diagnose customer support reported defects.
+ Participate in sprint planning, scrum, and backlog grooming ceremonies.
+ Researching and embrace new techniques and technology to improve testing
+ Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases.
**Knowledge, Skills and Experience Requirements**
+ 3 years' experience in progressively responsible information technology.
+ Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC.
+ Excellent numerical skills and understanding of data analysis/statistical methods.
+ Familiarity with the software development lifecycle and with automation testing technologies.
+ Experience with version management and ticketing systems, e.g. SVN, Jira.
+ Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI.
+ Experience with accessibility testing is huge plus.
+ Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential.
**Benefits & Culture**
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short-Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$71k-95k yearly est. 34d ago
QA/QC Manager
Ocean Park Mechanical
Quality assurance specialist job in Boise, ID
Job DescriptionQA & QC ManagerOcean Park Mechanical (OPM) is one of the premier design-build mechanical contractors of Western USA and Western Canada, with operations in Washington, Oregon, California, Idaho, and British Columbia. Specializing in value added engineering and design-build projects, our goal is always to build the most efficient systems for the best value possible.
With projects ranging from low-rise and high-rise residential, hotels, and offices, as well as industrial and commercial projects, we have continually proven our ability and desire to provide the best service possible for our clients. By providing the majority of mechanical requirements in-house, including engineering, 3D-design, sheet metal, HVAC, refrigeration, and controls, we are a “ONE-STOP” shop for any project.
Purpose of Position:
The QA & QC Manager is responsible for the overall management of projects under their area of responsibility. They act as the primary point of contact for all project stakeholders and provide leadership and guidance to project team members. They ensure that our clients' expectations are met and that projects are completed on time, within budget, and in compliance with all standards and regulations.
What We Offer:
Competitive base salary: $75,000 to $95,000 D.O.E
Company Paid Benefits: Medical, Dental, Life & Vision
Supplemental Life Insurance Plan
401 (K) with Company Match up to 4%
Paid Vacation
Paid Sick Days
Paid Holidays
Job Location: Boise, ID
Reporting Structure:
The QA & QC Manager reports to the Project Manager, Superintendent, and the Regional Manager.
Primary Responsibilities:
Participate in design development process that pertain to QA/QC forms and inspection
Oversee and distribute QA/QC project documentation
Ensure required permits applications are submitted
Quality management by focusing on quality requirements
Field inspection of mechanical systems for quality control and assurance; observe, document and report all inspections and report all defects or issues to Project Manager/Superintendent/Site Leadership
Work with project manager, superintendent, design team and site leadership to ensure site plans are followed
Verify that appropriate inspections are completed for quality control and assurance
Experience, Education & Qualifications:
5+ years of experience in Plumbing/HVAC project management
AWS Certified Welding Inspector (CWI) Certification
Jobsite experience would be considered an asset
Ability to interpret blueprints, specifications, inspection reports, etc.
Significant knowledge of construction methods as well as an understanding of municipalities and the permit processes
Ability to manage multiple projects and tasks at a time
Sound knowledge of Building Codes and Safety Regulations
Strong knowledge of MS Office suite including MS Excel, and MS Project
Knowledge of Viewpoint Spectrum ERP an asset
Knowledge of Trimble AutoBid and Bluebeam an asset
Skills & Proficiencies:
Self-motivated and able to lead and motivate team members
Thoughtful and confident decision making and high ethical standards
Good verbal and written communication skills
Good interpersonal skills and a high level of professionalism
Problem-solving skills and the ability to think and react quickly under pressure
Service-oriented approach in working with technical and non-technical business owners and different personality types
Strong attention to detail and high level of organization
Ocean Park Mechanical is an equal opportunity employer that values diversity and encourages applicants of all backgrounds. If you're interested in a fulfilling career with Ocean Park Mechanical, please submit your application. Only those candidates who meet the job requirements will be contacted for an interview.
**No agency phone calls/emails/submissions please**
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$75k-95k yearly 25d ago
Quality Assurance Manager
Maximus 4.3
Quality assurance specialist job in Boise, ID
Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri.
*This job is contingent upon contract award.*
At Maximus we offer a wide range of benefits to include:
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Oversee the day-to-day functions of the Quality Assurance (QA) department.
- Manage an effective quality assurance program that monitors and resolves issues before they become problems.
- Supervise the development and regular update of policies and procedures.
- Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.
- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.
- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.
- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.
- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to travel up to 25% of the time as business need dictates.
- Lean Six Sigma experience with a minimum of Yellow Belt Certification required.
- Experience managing direct reports remotely required.
- Experience with designing, implementing and reporting customer satisfaction surveys required.
- Experience with standardized quality tools required.
- Experience with call and voice monitoring platforms required.
- Experience with a large-scale telephony system required.
- Experience with Client Relationship Management (CRM) platforms required.
- Experience with contract compliance and quality platforms required.
- Experience with statistical processes required.
- Premium contact center billing experience required.
- Financial experience with Oracle preferred.
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#max Priority #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
80,000.00
Maximum Salary
$
95,000.00
$53k-88k yearly est. Easy Apply 6d ago
Quality Assurance Analyst - Journeyman
ASM Research, An Accenture Federal Services Company
Quality assurance specialist job in Boise, ID
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives.
**Job Responsibilities**
+ Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report.
+ Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan.
+ Maintains and provides all records and reports pertaining to QA documentation.
+ QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions.
+ Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards
+ Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing.
+ Analyzes survey results for improving communication process and providing feedback to the communication owners.
+ Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels.
+ Provides feedback to agents and managers based on observed strengths and improvement opportunities.
+ Analyzes readership, comprehension and application of communicated actions.
+ Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials.
+ Identifies trends in service and provides that data to the training team to enhance current training.
+ Documents customer/call communications processes and makes recommendations.
+ Implements operational process improvement initiatives on a regular basis, as well as through long-term projects.
+ Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs.
+ Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness.
+ Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement.
+ Coordinates with client to create content for agent communications.
+ Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed.
+ Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment.
+ Identifies agent communication needs and makes recommendations to Call Center management.
**Minimum Qualifications**
+ U.S. citizen and fluent English speaker
+ Possess strong written and verbal communication skills
+ Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation
+ Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project)
**Other Job Specific Skills**
+ Demonstrated ability to contribute to quality assurance program creation or execution.
+ Experience with call center call monitoring/recording software.
+ Exceptional customer service and problem-solving skills.
+ Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language.
+ Excellent analytical skills and strong decision-making abilities.
+ Proven ability to achieve and maintain departmental quality standards.
+ Strong Internet software and Windows operating systems and software skills.
+ Demonstrated ability to train and develop new and existing support agents.
+ Excellent interpersonal, facilitation, and relationship management skills.
+ Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines.
+ Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques.
+ Great coordination skills across multiple departments of the Customer system.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$25.00
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$66k-89k yearly est. 60d+ ago
Quality Assurance Specialist
S & K Technologies, Inc. 4.4
Quality assurance specialist job in Idaho Falls, ID
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S&K Federal Services, LLC is seeking a Quality AssuranceSpecialist for a Technical Support Services contract with the Department of Energy (DOE) Environmental Management Consolidated Business Center. The position is located at the Idaho National Laboratory in Idaho Falls, Idaho. The Quality AssuranceSpecialist will manage QA required responsibilities related to NRC license requirements to ensure we are meeting our regulatory requirements with the NRC.
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Technical Support Services
Review of site and contractor QA Programs for EMCBC approval.
Update the status of Software QA (SQA) implementation.
Update QA Program (QAP) document each year.
Establish a management system to continually assess the program and track progress, and provide support to continuously manage and assess the SQA program.
Update the EMCBC QA Program (QAP).
Support the development and implementation of EMCBC Policies and Procedures.
Assist in organizing, coordinating and presenting specialized training for Managers/certain technical personnel (EMCBC QAP requirement).
Assist in the development and institutionalization of EMCBC lessons learned program.
Assist in the development of a Quality Improvement Program Plan for key EM projects.
Assist in the assessment of Small Site and SLA Site QA Programs.
Provide QA expert assistance when requested.
Other duties as assigned within the scope of this position.
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Administration
Prepare and present reports and briefings as necessary.
Participate in periodically required training.
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Education
Must have a Bachelor's Degree in a technical field such as Engineering and a minimum of 5 years of experience.
Experience
Must have direct experience in DOE Quality Assurance requirements including the development and assessment of Quality Assurance Plans, programs, and implementing procedures to meet the requirements of DOE O 414.1D Quality Assurance, NQA-1 Nuclear Quality Assurance and EM-QA-001, EM Quality Assurance Plan.
Must have a minimum of 5 years' direct experience in nuclear quality assurance programs.
Must have at least 5 years' experience in performing quality assurance audits at nuclear facilities.
Experience with one of more of the following is desired:
NQA-1 Lead Auditor qualified DOE experience,
NRC experience,
waste management,
D&D and/or soil & groundwater remediation project experience and/or nuclear facility experience.
License, Cert or Registration
Must have current drivers' license.
Must have proof of U.S. citizenship.
Must be able to obtain and retain a US Government security clearance.
Special knowledge, skills, & abilities
Must possess an excellent understanding of technical issues and be able to communicate them effectively verbally and in writing.
Must be able to draft professional quality correspondence, reports, briefings, and other communications.
Must be able to communicate effectively before groups of senior-level customers in the DOE and within the company.
Must be able to successfully perform advanced mathematical functions as required.
Must have demonstrable fluency with computers, software, and general office equipment.
Must demonstrate and be able to apply common sense when carrying out written or verbal instructions.
Must possess problem solving and analytical skills.
Must be able to multitask, prioritize daily work schedule so that production goals are met, and adapt to changing requirements.
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SKT, Inc. is an AA/EEO/Veteran/Disabled employer. For a general description of benefits, please visit: **************************************
$54k-73k yearly est. Auto-Apply 45d ago
Onboarding Documentation Specialist
RDG 4.1
Quality assurance specialist job in Boise, ID
At RDG, we empower businesses with innovative compliance and reporting solutions that simplify complex processes and deliver peace of mind. Our mission is to make compliance effortless through technology, expertise, and exceptional client support. We pride ourselves on a collaborative culture, continuous learning, and a commitment to helping our clients succeed. If you're looking for a place where your ideas matter and your growth is supported, RDG is the right fit for you.
About the Role
Combine your eye for detail with your technical skills to create templates and tools that make onboarding smooth and efficient for our clients. As an Onboarding Document Specialist, you'll prepare base documents and linked Excel workbooks that integrate with RDG software. Your work ensures accuracy, compliance, and consistency, enabling our onboarding team to deliver exceptional client experiences. While client interaction is minimal, your contributions will have a significant impact on client success.
What You'll Do
Build and maintain SEC filing and other base documents according to RDG standards.
Develop and validate linked Excel workbooks; confirm formulas, named ranges, and data mappings.
Proof, QA, and version control all templates; maintain organized repositories.
Document SOPs and keep internal resources up to date.
Collaborate with onboarding specialists to translate requirements into accurate templates.
Perform test runs to verify compatibility and data integrity with RDG software.
Identify and resolve template issues; escalate complex problems when necessary.
Support post-onboarding template updates as clients adopt the system.
What We're Looking For
Strong attention to detail and accuracy in document preparation.
Proficiency in Excel (formulas, references, data validation, links).
Proficiency in Word or similar tools (formatting, styles, cross-references, table of contents).
Ability to adapt quickly and thrive in situations with shifting priorities.
Ability to follow technical documentation and maintain clear internal notes.
Strong organizational skills and ability to work independently while collaborating effectively with internal teams.
Previous experience in document preparation or technical template creation preferred.
High school diploma required; Associate or Bachelor's degree preferred or equivalent work experience.
Familiarity with SEC filings or financial documents is a plus.
Why You'll Love Working Here
Unlimited PTO - because work-life balance matters.
All Federal Holidays paid off.
401K with company match.
Free Parking.
Comprehensive training on RDG solutions and onboarding processes.
Collaborative, supportive team culture.
Competitive compensation and benefits package.
Ready to join a team that values precision and client success? Apply today and help us deliver exceptional experiences to RDG clients!
$30k-37k yearly est. 10d ago
QA/QC- LSME - I&C- Boise, ID
Fusionirx
Quality assurance specialist job in Boise, ID
The QA/QC Instrumentation & Controls Subject Matter Expert (I&C SME) serves as the technical authority for all instrumentation, controls, and automation quality functions at a world-class semiconductor manufacturing construction project in Boise, Idaho. This individual ensures all systems meet design intent, code compliance, commissioning requirements, and semiconductor-industry quality standards. The I&C SME partners closely with the Owner, General Contractor, EPC teams, trades, tool vendors, and Commissioning to ensure flawless installation, documentation, and turnover.
This position requires a professional with exceptional integrity, uncompromising values, and a “do the right thing” mindset, capable of maintaining a high-performance culture throughout all stages of construction and start-up.
Key ResponsibilitiesQuality Assurance & Quality Control
Oversee and execute QA/QC activities related to PLC systems, sensors, instruments, control panels, SCADA, DCS, BMS, and facility integration points.
Perform verification and validation of I/O, instrument calibration, loop checks, field device installation, and control-system integrity.
Review, approve, and audit contractor QC plans, inspection/test plans (ITPs), method statements, and installation procedures.
Conduct field inspections to ensure compliance with project specifications, P&IDs, control narratives, ISA standards, cleanroom requirements, and semiconductor best practices.
Identify and document non-conformances (NCRs), drive root-cause analysis, and verify corrective/preventive actions.
Technical Leadership & SME Duties
Serve as the subject matter expert for all I&C design, installation, testing, and commissioning issues.
Interface with engineering, tool vendors, facilities teams, and commissioning teams to resolve complex instrumentation and automation issues.
Provide technical oversight for hazardous gas systems, ultrapure water controls, chemical distribution systems, cleanroom environmental controls, and advanced process tooling interfaces.
Support Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and commissioning readiness.
Documentation & Turnover
Ensure accurate and validated as-built documentation, redlines, calibration sheets, loop sheets, test records, and punch list closure.
Support turnover package development aligned with semiconductor turnover requirements (CxPOR, SmartCompletions, etc.).
Maintain meticulous documentation with traceability, quality evidence, and audit readiness.
Safety, Ethics & High-Integrity Culture
Promote a zero-compromise safety mindset across all I&C work.
Uphold and model high ethical standards, honesty, transparency, and professionalism in all interactions.
Champion quality-first decision-making, even under schedule pressure.
Immediately escalate integrity or compliance concerns through proper channels.
Collaboration & Communication
Work cross-functionally with construction, commissioning, engineering, and vendor teams to ensure seamless system integration.
Provide daily quality reporting, progress updates, and risk escalation to the Owner's QA/QC leadership.
Facilitate constructive problem-solving, ensuring alignment with project objectives and industry-leading standards.
Requirements
Required
10+ years of experience in instrumentation and controls within semiconductor, high-tech manufacturing, pharmaceuticals, chemical plants, or equivalent advanced industrial facilities.
Deep familiarity with ISA standards, instrument installation practices, cable routing/termination, P&IDs, I/O diagrams, loop sheets, and calibration procedures.
Strong experience in cleanroom environments, process equipment interfaces, and facility support systems.
Comprehensive understanding of I&C commissioning, turnover requirements, and integrated facility start-up.
Proficiency with digital QA/QC platforms (e.g., SmartCompletions, CxAlloy, BIM360, Bluebeam, or similar).
Demonstrated ability to interpret engineering packages and lead technical problem resolution.
Proven record of high integrity, strong values, professionalism, and ethical decision-making.
Excellent communication, documentation, and interpersonal skills.
Preferred
Experience supporting semiconductor megaprojects (e.g., Micron, Intel, TSMC, Samsung, GlobalFoundries).
OSHA 10/30, NFPA 70E, ISA certifications, or related safety/technical credentials.
Familiarity with Lean Construction, continuous improvement, or advanced turnover systems.
Why This Role Matters
This I&C SME directly impacts the reliability, safety, and operational excellence of one of the most advanced semiconductor manufacturing sites in the country. The successful candidate will embody excellence, integrity, and precision, helping deliver a facility that meets the highest global standards for technology and quality.
Quality assurance specialist job in Idaho Falls, ID
Company Profile
"To Enhance the Lives of Those We Touch by Helping People Reach Their Goals”
Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.
We have achieved consistent and profitable growth with our annual revenue consistently hitting over $2 billion dollars. We now have over 4,500 employees and operate in 20 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for outstanding individuals to be part of our Software Development Group.
Overview
Program Dates:
Summer Only: May through August
This is an exciting opportunity to learn how Automation Testing helps enterprise organizations design, develop, and deliver quality software! You will work with talented team members who want to share their experiences, provide mentorship, and actively participate in improving automation at Melaleuca. You will work in a fast paced environment and gain experience about how enterprise platforms are built. You will contribute as part of a full-stack development team that does it all: front-end, back-end, database, DevOps, and test automation and work with the latest tools and technologies in the .NET ecosystem: Azure DevOps, C#, and .NET Core (including ASP).
Responsibilities
Automate client and server-side applications, testing mobile and web platforms
Learn, maintain, design, create, improve:
C# NET Core web apps and APIs
Azure DevOps CI/CD pipelines and tools
Automated UI and API test suites
Databases
Participate in developing solutions to problems
Plan and implement work under the guidance of a mentor
Work closely with the development manager to meet assigned development goals
Qualifications
Preference given to students currently in their junior or senior year of college, pursuing a degree in related field
Able to work in Idaho Falls, Idaho for your program dates of approximately 90 days
Cumulative GPA of 3.75 or higher
Passion for learning automation testing and CI/CD
Knowledge of object-oriented development
Knowledge of C#, ASP.NET or Microsoft SQL preferred
Familiarity with Cypress is a plus
Why Melaleuca
Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.
This revolutionary system is changing the way hundreds of thousands of people shop by eliminating middlemen and reducing marketing and distribution costs. This enables the company to spend more on research and high-quality, ecologically-sensible ingredients, while maintaining reasonable prices.
Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis-it feels more like a family than a multi-national corporation.
Safe, uncrowded, affordable - nestled in the heart of beautiful Eastern Idaho, Idaho Falls is a prosperous and vibrant community, as well as the gateway to recreational paradise. This unique setting provides numerous opportunities for total wellness -- social, physical, financial, and emotional. If you love outdoor activities, this is the place for you, with the Snake River running right through town, the Rocky Mountains dominating the horizon, and Yellowstone less than a 2-hour drive away.
Excellent compensation - in addition to a competitive wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as a longevity bonus. Right here on-site, we provide a fitness center, free concierge service, and an employee restaurant.
$18k-28k yearly est. Auto-Apply 47d ago
Senior Quality Specialist (Premium Audit)
Travelers Insurance Company 4.4
Quality assurance specialist job in Boise, ID
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$52,600.00 - $86,800.00
**Target Openings**
1
**What Is the Opportunity?**
At Travelers, the Operations Quality Assurance (QA) groups are responsible for ensuring that a high-level of customer experience is being provided to our external customers and internal business partners. As a Sr Quality AssuranceSpecialist, you will be responsible for assessing interactions and/or transactions of other internal employee groups to ensure that the predetermined quality standards are being met. As you expand your technical skills and business knowledge, you will have the opportunity to grow your career at Travelers.
**What Will You Do?**
+ Perform quality reviews for supported business area(s), adhering to Quality program guidelines and audit standards, to ensure accuracy.
+ Assist in the onboarding and training of less experienced team members.
+ Participate in quality assurance meetings and discussions.
+ Provide recommendations to improve quality assurance processes, including, but not limited to, program attributes.
+ Build and maintain knowledge and understanding of products, forms, coverages, workflows, and quality assurance processes for primary business area(s) supported.
+ Embrace change management efforts.
+ Perform other responsibilities as assigned.
**What Will Our Ideal Candidate Have?**
+ _Two years of Premium Audit, and Business Insurance experience_
+ _Ability to work on high-volume tasks simultaneously to ensure their timely, accurate, and high-quality completion._
+ _Attention to detail, with a focus on producing quality, error-free work._
+ _Written and verbal communication skills with the ability to collaborate across business areas._
**What is a Must Have?**
+ High school diploma or equivalent.
+ One year of insurance, operations, or related experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$52.6k-86.8k yearly 5d ago
QA Lab Technician A Crew
Basic American Foods 4.5
Quality assurance specialist job in Rexburg, ID
Job Description
QA Lab Technician
A-Crew: Days 7pm to 7am Sun, Mon, Tues, and every other Wed.
Conduct all products testing of assigned attributes as presently setup by the product specifications and testing frequency schedules. Enter all lab analysis of data.
Essential Duties and Responsibilities
Perform all work functions in a safe manner as defined in the lab safety manual and in safety meetings.
Provide accurate, reproducible and timely data on test results and data entry.
Notify the Technical Services Manager and/or Lab Team Leader of reoccurring or serious out of specification conditions.
Support the Quality Improvement Process through active participation. Support the 5S process through active participation.
Assist and promote a positive work atmosphere among coworkers.
Adhere and comply with all company standards and policies.
Maintain the work area neat and orderly.
Perform 2 Safe surveys per month.
Assist in the training of new lab personnel.
Provide 1st aid treatment.
Assist lab Team Leader in helping new trainees in acquiring a testing lab routine, be able to do multitasking and other training as needed.
All employees are responsible for upholding the principles of SQF 2000
All employees are responsible for immediately reporting any food safety, food quality or plant security issues to management for appropriate action.
A trained designee will be appointed by management to cover for absences and vacancies.
Must maintain the highest standards of ethics and integrity while embodying the tenets of "What We Stand For" and "The Basic Principles."
Must maintain the highest standards of data management by creating consistent, reliable data which will ensure accuracy and in turn, maximize the use of data and confidence in decision making.
Proactively manage safety by ensuring compliance with all Federal and State regulations and internal Company policies. Regularly complete behavior based safety observations. Ensure unsafe conditions are corrected in a timely manner.
Other duties may be assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to meet the following qualifications.
Education and/or Experience
Possess good math skills, i.e., add, subtract, multiply, divide, average, compute ranges, and determine high and low answers. Understand basic skills and ability to use a computer. Become a "Certified Laboratory Technician". Have first aid skills as provided by the company. Be able to work and handle chemicals with an awareness of safety. Be able to read and manipulate basic laboratory equipment.
Language Skills
Be able to effectively read, write and speak English. Be able to speak clearly on the telephone including handling emergencies and crisis calls. Be able to give meaningful oral instruction and/or discussion in a group situation. Be able to give meaningful and legible written instruction. Be able to lead, direct, and instruct groups in various types of training. Be able to express ones self while under pressure.
Reasoning Ability
Be able to reason a situation and make sound decisions. Be able to make decision based on facts rather than emotions. Be able to analyze a situation and react accordingly. Be able to recognize out of specification conditions. Be able to recognize deficiencies during inspections. Be able to deal with problem solving situations involving several variables.
Physical Demands
Be able to work under stress. Be able to do plant testing, which require going up and down stairs, platforms, and various types of equipment. Wear protective equipment as needed. Come to work clean and dressed in appropriate work clothes. Be able to lift at least 25 lbs. Average physical abilities in eyesight, taste, and smell.
Work Environment
While performing the necessary job duties listed above the following conditions constitute the work environment.
Be able to safely work around hazardous chemicals such as acids, bases, and flammables. Be able to work around moving equipment, loud noises, etc. without adverse effects. Be able to work around and understand Technical Equipment.
Who We Are
We are a family-owned, family-friendly company that empowers and supports our employees. We live out our company values and expect all team members to do the same. We are proud of our 85-year history and credit our success to our startup mentality and strategic focus on providing tasty and innovative products to kitchens, cafeterias, and dining rooms throughout America. Our supportive and collaborative culture is driven by our mission - to make mealtime victories happen every single day.
At BAF, we are an equal opportunity employer. We value diversity and strive to create a supportive and inclusive community of individuals committed to helping each other and our company thrive.
Job Posted by ApplicantPro
$31k-39k yearly est. 28d ago
Quality Assurance
CS Beef Packers
Quality assurance specialist job in Kuna, ID
Job DescriptionOverview
Monitors plant operations of compliance with regulatory and company requirements. Monitors pre-operational and operational sanitation and sanitary product handling and HACCP. Acts as liaison to USDA regulators.
Responsibilities
• Conducting pre-operational inspection of equipment and facilities as required, depending on the assigned shift.
• Performing environmental sampling of equipment, drains, and raw and finished products.
• Calibration of thermometers and scales on a daily basis.
• Monitor sanitation standard operating procedures and document SSOP's in accordance with the company's program.
• Monitoring and documenting the quality of packaging, raw materials, and finished products.
• Monitoring foreign material detection and rejection.
• Monitoring and recording weights of finished products.
• Taking raw and finished product temperatures.
• Monitor physical, chemical, and sensory characteristics of raw and finished products.
• Generating and completing the required records and documentation on a daily basis for each product line in accordance to the customer's specifications.
• Perform HACCP monitoring and verification for all critical control points of the company's HACCP programs.
• Working alongside USDA and production employees.
• Monitor and ensure food security and safety.
Qualifications
• H.S. diploma with additional specialized training where a thorough knowledge of food safety principles and HACCP was gained
• Three (3) to five (5) years' experience in quality assurance in a food processing environment.
• Must possess basic math and computer skills, and be able to read and analyze process charts, graphs, and logs.
• Must possess good analytical and logical problem-solving skills.
• Must be HACCP certified or be able to become HACCP certified.
• Must have excellent oral and written skills at a technical and general level.
• Knowledgeable with USDA inspected facility.
Job Posted by ApplicantPro
$28k-56k yearly est. 13d ago
Quality of Life Coordinator
Cottages Senior Living, LLC
Quality assurance specialist job in Boise, ID
Job Description
We are looking for a QLC, if you are passionate in providing quality, meaningful activities for the elderly we look forward to meet you!
We are looking for a part-time 'Quality of Life Coordinator' (Activity Coordinator) This person must be compassionate, friendly, outgoing, and have passion for seniors. We believe that a great activity program increases the quality of life of the residents we care for each day and are looking for someone who feels the same. Are you self-driven and can you work well in a team setting? You may be the person we are looking for!
The Cottages provides care for our senior population to help them live safely and independently in a home-like setting. We only want people who want to love on our seniors. Experience is a plus, but love is a must!
Qualities:
Care and compassion
Reliability
Dependability
Maturity
Agility
Sincerity
Timeliness
Trustworthiness
Integrity
Job Duties Include (not limited to):
Creating a fun environment for our residents
Plan activities in the home and in the community
Create monthly activity calendars
Create personalized and group activities for all residents
Oversee activity petty cash
Coordinate external vendors for entertainment
Help coordinate and plan special events
Requirements:
GREAT ATTITUDE, one of compassion and a sincere desire to help others
Ability to take direction, follow rules exactly, be proactive and thoughtful
Successful completion of a Criminal History check
Pass the post-offer drug test
Be able to lift at least 50lbs
Be 17 years of age or older
*We are a drug free and equal opportunity employer. Employment offers are contingent upon successful completion of reference checks, drug and background screenings.*
$42k-67k yearly est. 4d ago
Regulatory Operational Compliance Specialist
Idexx 4.8
Quality assurance specialist job in Idaho
As a Regulatory Operational Compliance Specialist, you will be part of a team that ensures operational compliance with our Regulatory and business partners to support a portfolio of veterinary and water diagnostics in the Animal Healthcare industry. This is an opportunity to build and improve existing processes to partner with global trade and regulatory partners worldwide. Your primary responsibilities will include submitting import permit applications, supplier outreach, product change management/risk assessments, and supporting global licensing/registration activities as well as Global Trade Import/Export through product analysis and documentation.
This is a hybrid role requiring being onsite at our Westbrook facility 8 days a month.
What you can expect in this role:
Coordinate regulatory documents, ensuring that submissions are timely and regulatory objectives are met.
Research scientific and regulatory information in order to write, edit, and review product documentation.
Compile materials required for support of submissions, license renewals, and annual registrations.
Keep informed of professional and global regulatory information.
Performs the coordination and preparation of document packages to support regulatory submissions for new and mature products to ensure alignment and compliance with local and regional registration requirements as well as with company policies from all areas of company as well as internal audits and inspections.
Monitors and improves tracking/control systems. Partner with other regulatory personnel to keep abreast of regulatory procedures and changes that can impact operations. May direct interaction with regulatory agencies on defined matters.
Recommends strategies for submissions of regulatory permits or approvals.
What you need to succeed:
Bachelor's degree or equivalent combination of education and experience required, in life sciences is preferred with 3-5 years of experience in regulatory operational compliance.
Self-starter, with ability to work independently, initiates and coordinate projects and meet deadlines within a changing, fast-paced environment.
Strong collaboration and teamwork.
Excellent problem-solving skills, sound judgment and strong interpersonal, presentation and communication skills.
Pays close attention to detail, handles confidential information with discretion and possesses a “can do” attitude.
Goal and team-orientated, able to handle difficult issues in a professional, assertive and proactive manner and history of developing cross-functional relationships within an organization.
Practical, business-oriented approach to problem-solving, tempered by an appreciation of legal complexity and risk.
Occasionally participates in process improvements across teams and organizations.
In addition to your current areas of expertise, you will have the opportunity to learn and grow your skills within a wide variety of disciplines.
What you can expect from us:
Salary range starting at $72,000 based on experience
Opportunity for annual cash bonus
Health / Dental / Vision Benefits Day-One
5% matching 401k
Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more
If you're looking for a role that'll challenge you, offer a variety of work and learning, while helping an amazing industry, we'd love to hear from you!
Why IDEXX?
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.
We have customers in over 175 countries and a collaborative global workforce. Our culture is one that embraces challenges and encourages learning and discovery. At IDEXX, you'll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Knowing our work has a meaningful impact on the health and well-being of pets and people is what motivates us every day. If meaningful work and a sense of purpose are at the top of your list, you'll find it here.
Let's pursue what matters together.
About the job location:
If you're thinking about relocating for this role, here are a few things to know about living in Maine (often called “Vacationland”). The Westbrook, ME area provides great access to active downtown areas and the outdoors, with the coast and numerous mountains and hiking trails nearby. You'll also find a number of large companies like ours in the area, creating a vibrant work culture.
You can learn more on the Portland tourism website: **************************************************************
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited
by local, state, or federal laws.
While we appreciate our staffing partners, we are unable to accept unsolicited agency resumes.
#LI-CAG
$72k yearly Auto-Apply 33d ago
QA/QC Manager
Ocean Park Mechanical
Quality assurance specialist job in Boise, ID
QA & QC ManagerOcean Park Mechanical (OPM) is one of the premier design-build mechanical contractors of Western USA and Western Canada, with operations in Washington, Oregon, California, Idaho, and British Columbia. Specializing in value added engineering and design-build projects, our goal is always to build the most efficient systems for the best value possible.
With projects ranging from low-rise and high-rise residential, hotels, and offices, as well as industrial and commercial projects, we have continually proven our ability and desire to provide the best service possible for our clients. By providing the majority of mechanical requirements in-house, including engineering, 3D-design, sheet metal, HVAC, refrigeration, and controls, we are a “ONE-STOP” shop for any project.
Purpose of Position:
The QA & QC Manager is responsible for the overall management of projects under their area of responsibility. They act as the primary point of contact for all project stakeholders and provide leadership and guidance to project team members. They ensure that our clients' expectations are met and that projects are completed on time, within budget, and in compliance with all standards and regulations.
What We Offer:
Competitive base salary: $75,000 to $95,000 D.O.E
Company Paid Benefits: Medical, Dental, Life & Vision
Supplemental Life Insurance Plan
401 (K) with Company Match up to 4%
Paid Vacation
Paid Sick Days
Paid Holidays
Job Location: Boise, ID
Reporting Structure:
The QA & QC Manager reports to the Project Manager, Superintendent, and the Regional Manager.
Primary Responsibilities:
Participate in design development process that pertain to QA/QC forms and inspection
Oversee and distribute QA/QC project documentation
Ensure required permits applications are submitted
Quality management by focusing on quality requirements
Field inspection of mechanical systems for quality control and assurance; observe, document and report all inspections and report all defects or issues to Project Manager/Superintendent/Site Leadership
Work with project manager, superintendent, design team and site leadership to ensure site plans are followed
Verify that appropriate inspections are completed for quality control and assurance
Experience, Education & Qualifications:
5+ years of experience in Plumbing/HVAC project management
AWS Certified Welding Inspector (CWI) Certification
Jobsite experience would be considered an asset
Ability to interpret blueprints, specifications, inspection reports, etc.
Significant knowledge of construction methods as well as an understanding of municipalities and the permit processes
Ability to manage multiple projects and tasks at a time
Sound knowledge of Building Codes and Safety Regulations
Strong knowledge of MS Office suite including MS Excel, and MS Project
Knowledge of Viewpoint Spectrum ERP an asset
Knowledge of Trimble AutoBid and Bluebeam an asset
Skills & Proficiencies:
Self-motivated and able to lead and motivate team members
Thoughtful and confident decision making and high ethical standards
Good verbal and written communication skills
Good interpersonal skills and a high level of professionalism
Problem-solving skills and the ability to think and react quickly under pressure
Service-oriented approach in working with technical and non-technical business owners and different personality types
Strong attention to detail and high level of organization
Ocean Park Mechanical is an equal opportunity employer that values diversity and encourages applicants of all backgrounds. If you're interested in a fulfilling career with Ocean Park Mechanical, please submit your application. Only those candidates who meet the job requirements will be contacted for an interview.
**No agency phone calls/emails/submissions please**
$75k-95k yearly Auto-Apply 60d+ ago
Quality Assurance Manager
Maximus 4.3
Quality assurance specialist job in Idaho Falls, ID
Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri.
*This job is contingent upon contract award.*
At Maximus we offer a wide range of benefits to include:
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Oversee the day-to-day functions of the Quality Assurance (QA) department.
- Manage an effective quality assurance program that monitors and resolves issues before they become problems.
- Supervise the development and regular update of policies and procedures.
- Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.
- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.
- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.
- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.
- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to travel up to 25% of the time as business need dictates.
- Lean Six Sigma experience with a minimum of Yellow Belt Certification required.
- Experience managing direct reports remotely required.
- Experience with designing, implementing and reporting customer satisfaction surveys required.
- Experience with standardized quality tools required.
- Experience with call and voice monitoring platforms required.
- Experience with a large-scale telephony system required.
- Experience with Client Relationship Management (CRM) platforms required.
- Experience with contract compliance and quality platforms required.
- Experience with statistical processes required.
- Premium contact center billing experience required.
- Financial experience with Oracle preferred.
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#max Priority #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
80,000.00
Maximum Salary
$
95,000.00
$49k-80k yearly est. Easy Apply 6d ago
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