Quality assurance specialist jobs in Islip, NY - 429 jobs

Requisition #: 7396 # of openings: 1 Employment Type: Full time Permanent Category: Non-Bargaining Workplace Arrangement: Hybrid Fund: 1199SEIU National Benefit Fund Job Classification: Non-Exempt Responsibilities • Review and authorize pension benefits for retired 1199SEIU members, surviving spouses, beneficiaries and their estates; ensure benefits are processed in compliance with Federal and Plan regulations • Verify pension calculations and medical benefit entitlements for members who receive counseling; ensure members are informed of accurate pension and medical benefits due to them upon retirement • Maintain counts of daily production including approvals and rejections for Quality Assurance Specialists; provide up to date information on daily production • Generate and review written correspondence to members based on Plan provisions; accurately inform members of retirement benefit options or reasons for denials • Counsel prospective retirees on pension and medical benefits as needed; provide information of various retirement options regarding payments and benefits • Review and authorize re-calculation of pension benefits; adjust any underpayment or overpayment in pension benefits based on additional information obtained from members, employers or Social Security Administration • Review and audit changes made by Pension Reconciliation Unit; ensure updated information has the proper authorization and signatures • Perform other duties and special projects as assigned by management Qualifications • High School Diploma or GED required; Bachelor's degree preferred • Minimum four (4) years pension claims processing or pension counseling experience in a benefits environment required • Comprehensive knowledge of pension administration, eligibility requirements, benefit provisions, and enrollment protocols required • Solid background with pension auditing and compliance review desirable • Basic skill level in Microsoft Word and Excel preferred; able to perform data analysis, pension calculations and ability to navigate pension systems (Vitech V3) • Ability to work well under pressure for timely payment of pension files, meet deadlines and department goals • Proactive and analytical problem solving required; able to communicate with management and staff on complex issues

Travel: Up to 50% Number of Openings: 1 Achieve more in your career with the nation's leading specialty concrete contractor. At Baker Construction, you'll be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth. In this role, you'll be integral to building the future of our country and our company. You'll collaborate across diverse teams, have a hand in significant projects, and dive headfirst into complex challenges with the best in the industry. If you are driven to do more and have the grit to follow through, you'll have everything you need to define your career on your terms. Make a meaningful impact with a team that values ambition and rewards initiative. Apply today and be more with Baker. Summary The Quality Control Manager directs all site quality control activities and manages the inspection staff. Typically certified as Inspector Level II or III in various disciplines. Roles and Responsibilities The Quality Control Manager will possess competency in the following areas in order to perform his/her role in a safe, productive, and effective manner. Note that the areas listed are intended to describe the general nature and level of work being performed by co-workers assigned to this role. They are not intended to be an exhaustive list of all the responsibilities, skills, efforts, or working conditions associated with this job. Manages all Aspects of Quality Control Oversees Staff Ensures a Safe Work Environment Participates in Training/Certifications Requirements Bachelor's Degree in an engineering, scientific, or construction-related discipline from an accredited college or university and 8 years related experience and/or training; or 10 years equivalent combination of education and experience. Knowledge of construction practices (i.e., formwork, rebar, concrete placing, etc.). Quality assurance-related experience preferably in the nuclear power industry (DOE/DOD facilities). Quality inspector experience. Demonstrated skill and knowledge with applicable quality codes and standards preferably NRC regulations. At Baker Construction, we welcome those who are driven to make things happen. Your tenacity will be rewarded with great pay, excellent benefits, and opportunities to make your mark. This is an opportunity to own your future while working alongside co-workers who are united in our purpose to build better structures and better lives. Go further with an industry leader that puts people first, honors its word, and has the grit to achieve greatness. Salary: $99,846 - 129,800 Baker is an EOE Disability/Veterans Employer. Applicants with physical and/or mental disabilities who require a reasonable accommodation for any or part of the application process may make their requests known by emailing ************************ or calling ************** and asking for HR. Nearest Major Market: Manhattan Nearest Secondary Market: New York City

The Associate Director (AD) or Senior Manager (SM), Quality Assurance (QA) is responsible for ensuring compliance with all applicable GxP (including GCP and GMP) regulations. This includes Quality oversight of all clinical activities at clinical sites and supporting contract research organizations (CROs), Contract manufacturers (CMOs), and other GxP-related providers as needed, global health authority requirements ensuring patient safety, strategic planning for continuous improvement efforts, reporting/escalation of critical quality issues, site qualifications/audits, regulatory agency inspections and responses thereto, risk mitigation, and ensuring a compliant culture of quality throughout Anavex. Key Responsibilities * Management and direct oversight of all GCP and GMP activities related to FDA and ROW regulations for clinical programs and chemistry, manufacturing, and control (CMC) activities at and on behalf of Anavex, including all GxP activities at clinical sites, CMOs, CROs, and raw material suppliers * Lead efforts to develop, implement and provide oversight of Anavex's Quality Management Systems (QMS), addressing Quality Agreements, SOPs, CAPAs, CSRs, stats output, etc * Perform and direct audits of external suppliers and internal systems * Host audits in conjunction with Anavex management with regulatory authorities * Development and implementation of strategies to ensure compliance with applicable regulatory requirements * Implement strategic audit plans for all compounds across all stages of development * Report significant investigation/deviation issues and system deficiencies to senior management, as appropriate, and facilitate corrective actions * Develop an inspection readiness program and represent the company during regulatory inspections * Provide organizational direction to ensure responses to quality-related regulatory queries are timely and complete * Support quality activities during due diligence * Advise executive management on developments in regulations and standards related to GxP quality that may impact company strategies and programs Requirements * Minimum of a Bachelor's degree in Biology, Chemistry, or related fields; advanced degree preferred * A minimum of Associate Director 6-10 years and Senior Manager 3-5 years in the pharmaceutical/biotechnology sector including both GCP and GMP Quality for Phase 1-3 clinical trials. Commercial stage product experience a plus * Expert knowledge of FDA and EMA GMP, GCP, and regulatory requirements, ICH guidelines, and industry standards * Experience in assisting in the development and implementation of a company quality management system * Experience conducting GCP/GMP audits * Experience dealing with FDA, EMEA, and other global health authority quality activities * Experience with assisting in the building of a GCP/GMP culture in a start-up pharmaceutical/biotechnology company is preferred * Experience with assisting in the successful management of inspection readiness programs and FDA and global regulatory inspections

Title: Veeva QualityDocs & ComplianceWire Administrator (Consultant) Duration: Consultant / Contract We are seeking an experienced Veeva Administrator Consultant to support and manage our Veeva QualityDocs (QDocs) and ComplianceWire LMS platforms. This consultant will act as a subject matter expert, owning day-to-day administration, user support, document lifecycle management, and training compliance activities. The ideal candidate has deep, hands-on experience in GxP-regulated environments and is comfortable working independently while partnering closely with Quality, Regulatory, and Clinical Operations teams in a fast-moving clinical-stage biotech setting. **Must have extensive experience with both Veeva QualityDocs (QDocs) and ComplianceWire LMS. Key Responsibilities: Veeva QualityDocs (QDocs) Administration Serve as SME and primary administrator for Veeva QualityDocs. Configure and manage document lifecycles, workflows, templates, and metadata. Support document authoring, review, approval, issuance, periodic review, and archival. Manage user roles, permissions, and access controls. Perform system configuration, troubleshooting, and issue resolution. Support audits and inspections by ensuring system compliance and documentation readiness. Develop SOPs, work instructions, and best practices related to document management. ComplianceWire LMS Administration Administer ComplianceWire LMS including course assignments, curricula, and training matrices. Manage user accounts, roles, and organizational structures. Track and report training compliance and completion metrics. Support onboarding and role-based training programs. Configure and maintain learning paths and certification requirements. Required Qualifications SME-level experience administering Veeva QualityDocs (QDocs). Strong hands-on experience with ComplianceWire LMS administration. Experience supporting GxP-regulated environments (biotech, pharma, medical device). Knowledge of quality systems, document control, and training compliance processes. Experience with system configuration, workflows, and access controls. Strong troubleshooting and problem-solving skills. Ability to work independently in a remote, fast-paced startup environment. Excellent communication and stakeholder management skills.

QA/QC Support Specialist Brooklyn. NY Hybrid 8am-4:30pm PERFORMANCE DETAILS What are the major objectives of the role? The team is looking for another contractor as the electric eGIS team has undertaken a project to replace the legacy mapping systems with ArcFM, Schneiders mapping platform Responsibilities/Job Description: The candidate will be responsible to do multiple queries to validate the accuracy of legacy mapping data that was migrated to an Esri mapping system. Candidate will review land base symmetry, connectivity at structures and assuring cable connectivity is intact. Candidates responsibly is to check attribute data of all linear and point data features for Electric and Gas components Candidate should perform map symbology updates and provide symbology solutions as is necessary. Lead testing efforts for vendor deliverables, including factory acceptance, system acceptance, and user acceptance testing. Ensure that vendor-provided solutions meet the specified requirements. Advocate for the customer throughout the testing process, ensuring that GIS solutions meet user expectations. Collaborate with development teams to address customer feedback and enhance system usability. Conduct thorough reviews of project documentation related to test plan and execution. Offer insightful comments to enhance the quality of test plan documentation and provide approval. Review test plan and scripts to ensure alignment with project goals. Utilize Azure DevOps or other testing software for effective test planning, execution, and reporting. Maintain testing documentation and artifacts in testing tools. Demonstrate decisiveness in signing off on testing-related requirements and planning documentations ensuring alignment with project goals Assist in other eGIS projects as the need arises Develop understanding of Client eGIS project. Develop a basic understanding of the Client mapping systems Develop understanding of company mapping process, documents, and a wide variety of software programs Develop ability to read various types of electrical and gas map What are the MUST HAVE Professional or Technical skills for this position? GIS Experience is a must have Qualified candidates must have a Bachelor's degree. Must have at least (2) years' experience using ESRI ArcMap and demonstrate knowledge in Esri GIS is preferred Candidate must be able to demonstrate knowledge in MXD building, spatial queries and spatial analysis Candidate should hold experience within the utility environment Candidates must be a self-starter, highly motivated with a high degree of attentiveness, integrity, energy, initiative and resourcefulness. Candidate should be a quick learner and can carry out task to completion with minimum supervision Must possess good analytical skills with a technical background, strong organizational skills and be able to use Microsoft office applications. Education or Certification Requirement: Bachelor's Degree

Role: QA Automation Engineer Duration : Full Time OR C2H ( Contract to Hire) Mode: Work in NYC office 2+ days per week minimum, remote 3 days Primary Responsibilities Will Include: • Automation Test Strategy Plan Development and Test Resource Planning. • Develop and continuously improve automated tests as new system features and enhancements are developed. • Contribute to accurate time estimates for automation test development. • Prepare Reusable functions, which improve the robustness, reusability, and maintainability of their test scripts. • Track all testing metrics at project/program. • Designing automation roadmap, KPIs, and Implementing best practices. • Analyze Business and Functional Requirements, Features, and User Stories for creating test cases. • Create manual and automation test scripts for GUI or services and database validation. • Create automation scripts to integrate into the CI/CD pipeline. • Execute manual and automation test scripts. • Maintain manual and automation test scripts for regression testing. • Communicate with developers, business analysts, and QA team members to produce testable requirements and documentation. • Recommend modifications to exist or suggest new standards, methods, and procedures based on QA results Job Requirements, Skills, Education and Experience: • Preferred bachelor's degree in Computer Science or related field or equivalent combination or experience and education; MS Information Science preferred • Knowledge and experience in the Private equity fund, Qlik, Sensr, or NPriting are preferred8+ years of experience in Automation testing tools with Ranorex Studio, TestComplete, UFT, Selenium, Junit, TestNG • Hands-on experience in designing Web test automation framework with Ranorex Studio automation tool with C# and VB.NET • Proficient in OOPs concepts, POM & BDD framework development, integration process and tools like Jenkins & Bamboo, Test management Tools: qtest, JIRA & Rally • Expertise with IDEs like Eclipse, IntelliJ, and Ranorex and Build tool: Maven • Experienced in Automation script development with Java, C#, Python & Groovy, and Databases: SQL Server, Oracle, Mongo dB • Experience in industry-standard methodologies like Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC) and software development methodologies such as Agile and Waterfall • Experience in Effort Estimations and Resource Planning & Metrics Capturing • Expertise in designing and modifying the Ranorex and Web service automation test scripts using C#, Selenium with JUNIT, TestNG and Cucumber Test Frameworks • Proficient in designing and executing Automated Tests for Data-Driven, Key Word Driven, Hybrid and POM Testing

*This is an on-site role based in East Haven, CT. Candidates must live within commuting distance and be authorized to work in the U.S.* Town Fair Tire is seeking a highly motivated Quality Assurance Tester to join a mid-sized team of Software Developers, Data Scientists & Network Admins. The Tester's primary role is to ensure the stability and integrity of in-house proprietary Software. Ideal candidate must have 4+ years of experience in Manual Testing on web based applications. Testers will also be involved in software deployment processes. This position also offers an entry level opportunity for learning or improving skills with Automation Testing utilizing Gherkin syntax on a C# codebase. Duties and Responsibilities: Test in-house proprietary Software for defects Use of Visual Studio and proprietary tools for code deployments Assist in creation, maintenance, and regular execution of Gherkin based Automation Scripts coded in C# Drive assigned tasks to completion with minimal oversight Raise concerns or issues as early in the SDLC as possible Contribute insight on user experience concerns or ideas Communicate with developers and Project Owners to ensure functional and user requirements are being met Document functional defects thoroughly using bug tracking and task management tools (Wrike) Collaborate with end users to collect data on reported defects or concerns Assist in all testing processes involving the migration and integration of new and legacy technologies Participate in the identification and implementation of continuous improvement in process and standards for the entire team Requirements: To be considered for this job, candidates may be required to have the following skills and experience: 4+ years experience in Manual Software testing Knowledge of quality assurance, software testing principles and practices, and understanding of SDLC Experience with testing across a range of application types, including web, mobile and desktop Strong ability to identify, analyze, and resolve issues in collaboration with Product Owners and Developers, including verification of implemented fixes The ability to self-manage deliverables and communicate concerns Display ownership and autonomy to work on tasks and be pro-active in managing it end to end Excellent team building skills, including cross-functional team building Participate in requirement analysis to understand specifications and user stories Familiarity with Gherkin automation test architecture Familiarity with SQL database structures and use Familiarity using software Version Control application Git Personal Attributes: Demonstrate a personal passion for delivering Top Quality product results Proactive attitude toward improving and optimizing existing and future systems Enthusiasm for learning new tools and methodologies Strong interpersonal, written, and oral communication skills Able to conduct research into software issues and products as required Ability to present ideas in user-friendly language Highly self-motivated and directed, with keen attention to detail Proven analytical and problem-solving abilities Able to effectively prioritize tasks in a high-pressure environment Strong customer service orientation Experience working in a team-oriented, collaborative environment

Perform detailed inspections of in process jewelry products throughout the manufacturing process, including rings, necklaces, bracelets, earrings, and other accessories, to ensure they meet established quality standards and specifications. Provide fe Associate, QC, Jewelry, Manufacturing

We are looking for an OTC Derivatives Lawyer/Documentation Specialist to handle Jane Street's global OTC derivatives confirmations review process. In this role, you'll collaborate closely with our internal Legal, Operations, and Trading teams-and liaise directly with external counterparties-to facilitate prompt, accurate reviews and negotiations of trade confirmations and related documentation. While you'll be based in New York, your daily work will cover activity across our global offices in New York, London, and Hong Kong. Additional responsibilities of this role will include: * Drafting, reviewing, and negotiating confirmations for equity, FX, and interest rate derivatives * Managing a system for tracking OTC derivatives documentation across all Jane Street offices * Working with our Legal and Trading teams to create, maintain, and update confirmation templates, and identifying the appropriate confirmation template for each trade * Assisting with legal review of trade confirmations * Comparing terms and identifying discrepancies to ensure accuracy and consistency * Sending comments to counterparties and negotiating as needed * Monitoring communications with counterparties and acting as a point of contact for the desk, Legal, and counterparties * Following up to have negotiated confirmations reissued where appropriate * Checking coverage under existing master confirmation agreements * Obtaining signatures and collecting and returning fully executed copies to and from counterparties * Matching counterparty questionnaires on IHS Markit * Documenting and improving processes to maximize efficiency across teams About You * Have 5+ years of experience working as a negotiator in financial services, or in-depth relevant experience over a shorter period (having a JD is preferred but not required) * Deeply familiar with master documentation governing OTC derivatives, including: the Equity Derivatives Definitions, Interest Rate Derivatives Definitions, and the FX and Currency Option Definitions, as well as Master Confirmations and Long Form Confirmations * Organized with exceptional attention to detail and accuracy * Strong written and verbal communicator * Self-motivated professional who is process orientated and has a proven ability to design and implement organizational systems that drive efficiency * Reliable, positive, dedicated, and flexible team player * Have a strong client service and teamwork mentality * Able to handle competing priorities and work effectively in a fast-paced environment If you're a recruiting agency and want to partner with us, please reach out to **********************************.

NOTICE: The posting for local applicants only - is not for those applying for a global assignment and/or for employees working outside of Cipla's U.S. Subsidiaries or Affiliates. Job Title: QA Associate (IT) Employment Type: Full Time - Salaried/Exempt Salary Range: $72,800-$93,600 Work Hours/Shift: 8:30AM - 5:00PM Job Overview: The QA Associate (IT) is responsible for review of batch production records, ensuring that all documentation complies with Good Manufacturing Practices (GMP), regulatory standards, and internal quality assurance procedures. This role ensures the integrity, accuracy, and completeness of batch records related to pharmaceutical manufacturing processes, providing assurance that products are produced according to the approved methods and specifications. Responsibilities: * Review batch production records (BPRs), including associated documents (e.g., manufacturing instructions, protocols, and equipment logs), to ensure they are complete, accurate, and compliant with GMP and regulatory guidelines. * Verify that all entries are properly documented, signed, and dated by the relevant personnel, and ensure that any discrepancies are resolved before approval. * Ensure batch records and associated documentation meet regulatory requirements from agencies such as the FDA, EMA, and other relevant authorities. * Review, creation and revision of BPRs, SOPs, and other documents related to manufacturing processes. * Ensure batch records are audit-ready and fully compliant for both internal and external audits (e.g., FDA, GMP inspections). * Assist audit teams by providing required batch documentation and responding to audit queries related to manufacturing processes and batch records * Recommend process improvements to enhance the batch review process, reduce review time, and ensure better compliance. * Address any issues or concerns related to batch records raised by cross-functional teams and ensure timely resolution. * Ensure completion of individual training assigned and follow company policies, safety requirements, cGMP and SOP's. * Review of engineering records (temperature and humidity data, calibration reports and PMP records). * To take daily Quality rounds at shop floor to ensure shop floor is maintained in state of compliance and per GMP requirement. * Report, escalate to Manager quality assurance about daily shop floor activities and any discrepancy during batch manufacturing and packing. * Other duties [additional support] that management may assign from time to time. Skills: * Familiarity with document management systems (e.g., Master Control). * Ability to analyze and resolve batch documentation issues in a timely and efficient manner. * Experience in preparing for regulatory inspections and audits. * Excellent organization skills with the ability to focus on details * Strong organizational and time-management skills to handle multiple batch reviews simultaneously. Educational Qualification: Bachelor's degree in pharmacy, Life Sciences, Chemistry, or a related field. Work Experience: * Minimum 2-3 years of experience in batch record review or quality assurance in the pharmaceutical industry. * Strong knowledge of GMP, regulatory requirements (FDA, EMA), and pharmaceutical manufacturing processes. * High attention to detail and accuracy in reviewing complex documentation. * Strong communication skills and the ability to collaborate effectively across departments. About Cipla Cipla is a leading global pharmaceutical company, dedicated to high-quality, branded, and generic medicines. We are trusted by healthcare professionals and patients across geographies. Over the last eight decades, we have strengthened our leadership in India's pharmaceutical industry and fortified our promise of strengthening our global focus by consolidating and deepening our presence in the key markets of India, South Africa, the U.S., and other economies of the emerging world. Driven by the purpose 'Caring for Life', Cipla's focus has always been on making affordable, world-class medicines with a reputation for uncompromising quality standards across the world. In the last 85 + years, Cipla has emerged as one of the most respected pharmaceutical names in India as well as across more than 100 countries. Cipla is a fast-growing pharmaceutical company with a continued focus on the expanse of our strong legacy. Over the last five years, Cipla has significantly expanded its portfolio and presence in the U.S. with both a generic and brand division. InvaGen Pharmaceuticals, Inc. InvaGen Pharmaceuticals is a Cipla subsidiary engaged in the development, manufacture, marketing, and distribution of generic prescription medicines with focus on a range of therapeutic areas, including cardiovascular, anti-infective, CNS, anti-inflammatory, anti-diabetic, and anti-depressants. The company was founded in 2003 and is based in Central Islip and Hauppauge, New York. In October 2020, InvaGen established its project site in Fall River, Massachusetts to support the launch of Cipla's respiratory business in the United States. Equal Opportunity Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Cipla, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require reasonable accommodation to make your application or interview experience a great one, please contact the recruiter. About the Salary/ Pay Range: The salary range mentioned above is an anticipated base salary range for this position. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position may be eligible for benefits and participation in a bonus program based on performance and company results.

Job Title: QA Associate II AQA FLSA Classification: Professional, Exempt Purpose: This position requires a strong analytical chemistry/lab background and experience. The job duties for this position include but are not limited to the following: Scope: The Analytical Quality Assurance (AQA) associate II O III position is an team or individual contributor role and reports to the Supervisor Analytical Quality Assurance for InvaGen Pharmaceuticals, Inc., a Cipla subsidiary located at Happauge, NY. The job duties for this position include but are not limited to the following: Reviewing and confirming the compliance related to raw materials, in process and finished product analytical documents. Monitoring and ensuring of current Good Laboratory Practices (cGLP) followed by laboratory personnel during routine operation to ensure adherence to procedure. Confirming and ensuring compliance of the protocols and reports of method validations / verifications / comparison reports and any other study reports. Prepare and review laboratory investigation (OOS/OOT/Deviation) reports and ensure compliance of same. Verifying the laboratory chemicals/reagents, standards for completeness of the labels against standard operating procedures (SOPs). Assessing and implementing Pharmacopoeia changes whenever any new edition, supplement, amendment, or other changes of any Pharmacopoeia are in effect. Review of laboratory audit trials during data review against standard operating procedures (SOPs). Coordinating with the Analytical Laboratory Teams to arrange required documents to cross functional teams. Maintaining all the incoming documents with proper tracking, recording, storage and archival of the documents. Reviewing and identifying the gaps within the system during routine monitoring and informing the supervisor of necessary improvements in the identified areas. Actively participating in review of data related to laboratory investigations and incidents and ensuring proper compliance. Performing other departmental and cross-functional projects and assignments given by the manager/supervisor. Education and Experience Possess a minimum bachelors degree in chemistry, Pharmaceutical Sciences, or related field of study from an accredited institution. Masters degree in the above and/or related fields of study as noted above preferred. A minimum of 4-8 years in analytical (preferably in analytical quality assurance for minimum 3years). Must be proficient in computer skills and software applications such as Microsoft Office tools and Quality applications and software programs. Strong knowledge and experience with analytical laboratory activities in areas such as active pharmaceutical ingredients (API), drug products, analytical development, Quality Control (QC), Good Laboratory Practices (GLP)/Good Manufacturing Practices (GMP)/Good documentation Practices (GDP), USP monograph requirements,. Technical Knowledge and Computer Systems Skills Understanding of laboratory equipment operation, qualification and calibrations which includes their software audit trial reviews. E.g. HPLC, UV Vis Spectrophotometer, GC, Potentiometer, pH meter, Stability chambers, etc. Strong knowledge on USP monograph requirements, FDA & ICH guidance requirements, etc. Effective interpersonal relationship skills and the ability to work in a team environment. Experience in Inhalation products (DPI) is a plus. Ability to work in a fast-paced, dynamic environment within a manufacturing operation setting. Must be able to communicate clearly and concisely across all levels of the organization and possess a solid command of English language communication skills verbally, written, and interpersonally. Must possess strong documentation and technical writing skills, and able to apply relevant scientific principles and practices. Must be able to work under minimal supervision and able to work independently and in a team environment. Professional and Behavioral Competencies Proficiently speak English as a first or second language and ability to read, write and communicate effectively the same. Must be a self-starter and demonstrate initiative to seek additional training or direction as needed. Must be willing and able to work any assigned shift ranging from first or second shift; work schedules may be Monday to Friday. Knowledge of good manufacturing practices and good documentation practices preferred. Self-motivated, with the ability to work in a fast-paced manufacturing environment and handle multiple tasks simultaneously. Excellent organizational skills with the ability to focus on details. Work Schedule and Other Position Information: General shift but must be willing and able to work any assigned first or second shift. Work schedule may be Monday to Friday, Tuesday to Saturday, or some combination thereof based on business needs. Must be willing to work some weekends based on business needs as required by management. Relocation negotiable. No remote work available. This role works in cGMP laboratory or manufacturing environment, where personal protective equipment (PPEs) is required, which may include uniforms, lab coats, safety glasses, respiratory protective equipment, hearing protection, etc. The role may be assigned on a work-shift basis where required (Day, Evening, Night). Weekend or Holiday work may be requested or required based on business needs.

NOTICE: The posting for local applicants only - is not for those applying for a global assignment and/or for employees working outside of Cipla's U.S. Subsidiaries or Affiliates. Job Title: QA Associate II AQA FLSA Classification: Professional, Exempt Work Location: Central Islip, NY Work Hours: General: 8:30AM - 5:00PM (may vary based on business needs) Reports To: Quality Assurance Manager Purpose: This position requires a strong analytical chemistry/lab background and experience. The job duties for this position include but are not limited to the following: Scope: The Analytical Quality Assurance (AQA) associate II O III position is an team or individual contributor role and reports to the Supervisor Analytical Quality Assurance for InvaGen Pharmaceuticals, Inc., a Cipla subsidiary located at Happauge, NY. The job duties for this position include but are not limited to the following: Reviewing and confirming the compliance related to raw materials, in process and finished product analytical documents. Monitoring and ensuring of current Good Laboratory Practices (cGLP) followed by laboratory personnel during routine operation to ensure adherence to procedure. Confirming and ensuring compliance of the protocols and reports of method validations / verifications / comparison reports and any other study reports. Prepare and review laboratory investigation (OOS/OOT/Deviation) reports and ensure compliance of same. Verifying the laboratory chemicals/reagents, standards for completeness of the labels against standard operating procedures (SOPs). Assessing and implementing Pharmacopoeia changes whenever any new edition, supplement, amendment, or other changes of any Pharmacopoeia are in effect. Review of laboratory audit trials during data review against standard operating procedures (SOPs). Coordinating with the Analytical Laboratory Teams to arrange required documents to cross functional teams. Maintaining all the incoming documents with proper tracking, recording, storage and archival of the documents. Reviewing and identifying the gaps within the system during routine monitoring and informing the supervisor of necessary improvements in the identified areas. Actively participating in review of data related to laboratory investigations and incidents and ensuring proper compliance. Performing other departmental and cross-functional projects and assignments given by the manager/supervisor. Education and Experience Possess a minimum bachelor's degree in chemistry, Pharmaceutical Sciences, or related field of study from an accredited institution. Master's degree in the above and/or related fields of study as noted above preferred. A minimum of 4-8 years in analytical (preferably in analytical quality assurance for minimum 3years). Must be proficient in computer skills and software applications such as Microsoft Office tools and Quality applications and software programs. Strong knowledge and experience with analytical laboratory activities in areas such as active pharmaceutical ingredients (API), drug products, analytical development, Quality Control (QC), Good Laboratory Practices (GLP)/Good Manufacturing Practices (GMP)/Good documentation Practices (GDP), USP monograph requirements,. Technical Knowledge and Computer Systems Skills Understanding of laboratory equipment operation, qualification and calibrations which includes their software audit trial reviews. E.g. HPLC, UV Vis Spectrophotometer, GC, Potentiometer, pH meter, Stability chambers, etc. Strong knowledge on USP monograph requirements, FDA & ICH guidance requirements, etc. Effective interpersonal relationship skills and the ability to work in a team environment. Experience in Inhalation products (DPI) is a plus. Ability to work in a fast-paced, dynamic environment within a manufacturing operation setting. Must be able to communicate clearly and concisely across all levels of the organization and possess a solid command of English language communication skills verbally, written, and interpersonally. Must possess strong documentation and technical writing skills, and able to apply relevant scientific principles and practices. Must be able to work under minimal supervision and able to work independently and in a team environment. Professional and Behavioral Competencies Proficiently speak English as a first or second language and ability to read, write and communicate effectively the same. Must be a self-starter and demonstrate initiative to seek additional training or direction as needed. Must be willing and able to work any assigned shift ranging from first or second shift; work schedules may be Monday to Friday. Knowledge of good manufacturing practices and good documentation practices preferred. Self-motivated, with the ability to work in a fast-paced manufacturing environment and handle multiple tasks simultaneously. Excellent organizational skills with the ability to focus on details. Work Schedule and Other Position Information: General shift but must be willing and able to work any assigned first or second shift. Work schedule may be Monday to Friday, Tuesday to Saturday, or some combination thereof based on business needs. Must be willing to work some weekends based on business needs as required by management. Relocation negotiable. No remote work available. This role works in cGMP laboratory or manufacturing environment, where personal protective equipment (PPEs) is required, which may include uniforms, lab coats, safety glasses, respiratory protective equipment, hearing protection, etc. The role may be assigned on a work-shift basis where required (Day, Evening, Night). Weekend or Holiday work may be requested or required based on business needs. GLOBAL COMPANY Cipla is a leading global pharmaceutical company, dedicated to high-quality, branded and generic medicines. We are trusted by healthcare professionals and patients across geographies. Over the last eight decades, we have strengthened our leadership in India's pharmaceutical industry and fortified our promise of strengthening our global focus by consolidating and deepening our presence in the key markets of India, South Africa, the U.S., and other economies of the emerging world. Cipla employs handpicked professionals not just for their knowledge and experience but for their zeal to make a difference to the world of healthcare. The company believes that our biggest assets are the employees who lead us to prosperity and growth in the future. Driven by the vision, none shall be denied, Cipla's focus has always been on making affordable, world-class medicines with a reputation for uncompromising quality standards across the world. CIPLA NEW YORK (INVAGEN PHARMACEUTICALS, INC.) About InvaGen Pharmaceuticals, a Cipla subsidiary InvaGen Pharmaceuticals, Inc. is engaged in the development, manufacture, marketing, and distribution of generic prescription medicines with focus on a range of therapeutic areas, including cardiovascular, anti-infective, CNS, anti-inflammatory, anti-diabetic, and anti-depressants. The company was founded in 2003 and is based in Central Islip and Hauppauge, New York. As of February 18, 2016, InvaGen Pharmaceuticals, Inc. operates as a subsidiary of Cipla (EU) Limited.

Quality Assurance Coordinator - Aviation Security Company Company: Global Elite Group Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Our teams safeguard critical aviation infrastructure, support airlines and airport authorities, cargo facilities and strengthen national security through consistent, high-quality operational performance. Joining Global Elite Group means being part of a mission-driven team where your expertise directly supports safe, compliant, and high-performing airport operations. In this role, you'll have the opportunity to grow your impact, collaborate with aviation professionals across the industry, and contribute to programs that protect critical infrastructure and keep airports running safely every day. Global is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status. Position Overview: Global Elite Group is seeking an experienced Quality Assurance Coordinator to support and advance our aviation security quality assurance and regulatory compliance programs across airport and airline operations. This is a salaried, exempt professional role focused on compliance oversight, audit analysis, data reporting, and continuous improvement within a highly regulated aviation security environment. The ideal candidate brings strong analytical skills, sound judgment, and hands-on experience with aviation security regulations, audits, and quality control programs. Compensation & Benefits: Salary- $65,000-$75,000 Medical, Dental, Vision, AFLAC, Paid Time Off + Holiday Pay 401(k) with employer match Employee engagement, development, and advancement pathways A dynamic, regulated aviation security environment that strengthens analytical judgment, regulatory expertise, and professional growth in quality assurance and compliance Ongoing collaboration with TSA, airport authorities, airline clients, and internal operational teams in support of audit readiness, compliance oversight, and risk mitigation As a Quality Assurance Coordinator, you will support compliance with TSA regulations, airport authority requirements, and internal quality standards by identifying risks, analyzing audit results, and supporting corrective actions across airport operations. Key Responsibilities: Support the planning and execution of airport and airline quality assurance programs Identify compliance gaps, procedural deficiencies, and operational risks Conduct audits of training records, licensing, and compliance documentation Assist in developing and maintaining Quality Control Programs and Local Instruction Manuals (LIMs) Support internal, client, and regulatory audit readiness and corrective action tracking Analyze inspection and audit data, identify trends, and report findings to leadership Compile and distribute quality assurance metrics, dashboards, and reports Serve as the Subject Matter Expert for the company's inspection and reporting platform (SafetyCulture) Partner with airport and headquarters teams to support compliance workflows and deadlines Participate in meetings and communications as a representative of the Compliance team Assist with remote CCTV verification and documentation as required Support on-site airport audits, spot checks, and compliance reviews, including occasional travel Qualifications Required Qualifications: 3+ years of experience in aviation, homeland security, regulatory compliance, quality assurance, or auditing OR a relevant degree with applicable experience Strong knowledge of aviation security programs and regulations (AOSSP, PCSSP, ACISP, TSA - 49 CFR Part 1500 series) Excellent written and verbal communication skills Strong analytical, organizational, and problem-solving abilities Ability to manage multiple priorities in a regulated, deadline-driven environment Proficiency with Microsoft Office and ability to learn compliance platforms and reporting tools Ability to handle confidential and sensitive information professionally Willingness to work occasional evenings or weekends as needed Ability to travel to airport locations as required Valid driver's license where driving is required for job duties Authorized to work in the United States Successful completion of post-offer background screening and credentialing in accordance with applicable laws Why Join Us? At Global Elite Group, our mission is to provide world-class aviation security through innovation and people committed to excellence. As a Quality Assurance Coordinator, you'll play a direct role in supporting that mission by helping ensure compliance, identifying risks, and strengthening the integrity of our airport security programs. You'll work in a regulated, mission-driven environment alongside experienced professionals who value accountability, precision, and continuous improvement, while building expertise that contributes to safer, more secure airport operations.

As an Assurance Associate, Technology Risk Assurance, you will begin to utilize your educational background as well as your organizational skills as you serve the firm's dynamic client base. You will assist in problem solving and fact-finding, working side-by-side with more experienced team members who can provide you with direction, coaching and learning opportunities. You will have the opportunity to gain an understanding of the IT environment during fieldwork by interviewing various client personnel and performing an IT general controls risk assessment in various areas including, but not limited to new hire and terminated user controls testing, user access controls testing, and program change controls testing. Further, you will have an opportunity to work within engagement teams to develop recommendations that will help clients improve their controls environments and help develop audit strategies to respond to controls findings you discover. Job Duties: Assists in performing audit engagements, including risk assessments of various companies' IT environments, consisting of - but not limited to - access administration, program change management, operations, and logical access security Provides input to management leaders on suggestions to improve client internal controls and procedures Maintains relationships with and speaks to key client personnel to obtain an understanding of IT and business operations, processes, and functions Assists the core financial audit team in identifying controls issues, analyzing the potential impacts of those issues on the respective audits, and developing compensating controls and substantive audit strategies to be carried out among the team Document work completed by preparing workpapers Assist engagement teams in applying tools and data analytics to enhance effectiveness and efficiency in audits Other duties as required Supervisory Responsibilities: Opportunities are available to train and mentor interns and incoming associates after your first year as an Associate Qualifications, Knowledge, Skills and Abilities: Education: Bachelor's degree in Accounting, Information Systems, or Information Technology, required Experience: Prior internship or work study experience of information systems and operational auditing experience, preferred License/Certifications: Actively pursuing (or committed to) completion of one of more of the following certification exams: CISA, CISSP, CPA, CITP, CIA, or other relevant certification, required Software: Proficient in the use of Microsoft Office Suite, preferred Exposure to various industry ERP applications, highly preferred Language: N/A Other Knowledge, Skills & Abilities: Excellent verbal and written communication skills Strong analytical and basic research skills Solid organizational skills especially ability to meet project deadlines with a focus on details Ability to successfully multi-task while working independently or within a group environment Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously Basic knowledge of internal controls Ability to travel as necessary Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. California Range: $85,000 - $90,000 Colorado Range: $73,000 - $77,000 Illinois Range: $78,000 - $82,000 Maryland Range: $83,000 - $87,000 Massachusetts Range: $83,000 - $87,000 Minnesota Range: $70,000 - $74,000 New Jersey Range: $78,000 - $82,000 NYC/Long Island/Westchester Range: $83,000 - $87,000 Ohio Range: $71,000 - $75,000 Washington Range: $78,000 - $80,000 Washington DC Range: $83,000 - $87,000

▶︎ Job Details: • Job Title: Customer Service and Quality Assurance Coordinator • Working Location: Long Island City, NY 11101 • Working Style: On-site • Employment Type: Full-time, Non-exempt • Salary: DOE (approximately $20 - 25 per hr) • Language: English (Business level), Japanese (Business level) ▶︎ Position Overview: We are seeking a proactive and detail-oriented professional to take ownership of key responsibilities directly reporting to senior management. This role will be pivotal in enhancing our customer satisfaction, addressing claims, and maintaining effective communication with clients and partners. ▶︎ What will you do: • Client and Supplier Communication: Serve as the main liaison between the company and clients, suppliers, or business partners during the inspection and quality control process. • Claims Management and Issue Resolution: Act as the primary point of contact for claims received from overseas customers. • Negotiation and Relationship Building: Act as the primary point of contact for claims received from overseas customers. • Negotiation and Relationship Building: Collaborating with the estimator, negotiate effectively with partners and suppliers to address and resolve concerns while maintaining positive working. • Quality Assurance Support: Collaborate with the operations team to inspect and review incoming goods, ensuring compliance with quality standards. • Customer Service and Feedback Management: Follow up with customers' post-delivery to ensure satisfaction and address any concerns or returns. ▶︎ Required Qualifications & Skills: • 2 years of customer service experience preferred. • Exceptional communication and interpersonal skills with an ethical mindset. • Detail-oriented with excellent problem-solving abilities. • Ability to work collaboratively with internal teams and external partners. • Experience in a flexible work environment is a plus. • English and Japanese language skills at a business level. • Strong organization and self-motivation skills. • Ability to communicate effectively and work in a team. • Understanding of collaboration in a fast-paced environment. • Proficiency in using computers and technology for inventory and communication purposes. ▶︎ Preferred Qualifications: • Understanding of supply chain logistics, including common obstacles and practical solutions (not required but a plus). ▶︎ Work Environment: • Full-time, on-site position: Work performed in an office environment, requiring the ability to operate standard office equipment and keyboards, with verbal communication.

*This role is geared toward an entry level candidate (i.e. recent college graduate who possesses 1-3 years of professional work experience) About Harvest Hill: Harvest Hill Beverage Company is one of the nation's largest independent branded beverage producers, delivering consistent annual revenue growth, with sales of over $1 billion. The company was formed in June 2014 with the acquisition of Juicy Juice and further expanded with 3 subsequent acquisitions which were consolidated into one company in May 2017. Our portfolio of iconic brands includes Juicy Juice , SunnyD , Veryfine , Fruit2O , Little HUG , Daily's Cocktails , and Nutrament . We manufacture, market, and distribute across multi-channels including Grocery, Mass Merchandisers, Warehouse Clubs, Convenience, Foodservice, and Liquor Distributors. Harvest Hill is headquartered in Stamford, CT with a nationwide network of manufacturing and distribution facilities, employing over 1,000 employees in the United States. For more information visit harvesthill.com. Position Summary: The QA Coordinator posts files to appropriate internal/external sites and ensures corresponding databases are maintained and up to date. Creates, maintains and ensures all internal HHBC finished product quality documentation is current, accurate and project timelines for the QA team are maintained. The QA Coordinator creates updates & sustains Customer Portal and program documentation; carries out follow-up activities with customers and generates finished product standards as necessary. Directly assist in customer, consumer and field complaint support activities. Primary Position Responsibilities: • Maintain and update internal/external databases (TraceGains/Repositrak/Others) with customer documentation through active engagement in customer portal processes. Generate monthly reports defining completeness, gaps and goals. • Preserve the Harvest Hill customer list identifying products and manufacturing locations with a routine engagement of the gap assessment and resolution activities. • Efficiently coordinate the tracking of consumer, customer and field complaints with weekly reports. • Issue ongoing consumer investigation requests and maintain logs with timeline completion rates. Follow-up with sites on investigations. Support QA Mgr in trends and Complaint rates by categories. • Assists QA Mgr in developing concise feedback on status of field CAPA's and associated timelines. • Supports retrieval of technical details in the development of external and internal technical specifications for finished goods. Meanwhile adhering to HH, FDA, State and Local Regulations and Co-Manufacturing Alliance agreements. • Update and sustain Customer Portal with appropriate program documentation. Ensure through management engagement that customers receive the correct and accurate information. (no more no less). Foster meetings and communication with sales, customer service and QA to ensure accuracy. • Illustrate QA meetings as assigned, document activities and initiate follow-up. • Manage the receipt of new products, trial samples, consumer complaints that are delivered to the CT office. Track and photo packages received, identify location to store and act on disposal as required. Reach out to Sr Director or QA Mgr for direction. • Generate quarterly project timelines for the QA department corporate team. • Analyze & support QA Mgr in recommended next steps as it relates to handling and transportation deficiencies of finished goods. • AX acumen for the HHBC QA team. Within the first 180 days, train on AX, develop tutorials and train all members of our CT staff. • Review all co manufacturer requests for destruction of surplus, expired or defunct finished goods. • As a back-up to cross-functional QA team, learn documentation OOSR, ATS, shelf-life update process. • Support Co-Man and DC Trace exercises which occur a few times a year. • Support product manual upkeep with direct supervision by Head of FSQA. • Additional duties that may be assigned. Position Qualifications: • Candidate should possess a BS/BA degree in science, project management or related field and a minimum preferred of two years of professional career experience. • Proven experience of working with databases, include inputting and extracting data. • Excellent attention to detail with organizational and planning skills. • Ability to self-manage, prioritize and work under pressure to tight deadlines. • Ability to communicate effectively with colleagues, participants and external stakeholders. • Ability to work effectively as part of a team. • Undertake any training and professional development as and when required. • Proficient in Microsoft Office, particularly Access, Word and Excel. Systems experience may include: Microsoft Access, TRACEGAINS, Sharepoint and Red Zone.

Join JPMorgan Chase as a Liquidity Reporting Senior Associate! The Treasury/Chief Investment Office Liquidity Controller Americas group is responsible for oversight of North America & Latin America's liquidity results and related controls. This includes managing the regional liquidity reporting, its operational control environment, and liquidity forecasting and analysis. The group is also involved in projects, including those relating to enhancing the Liquidity Risk Infrastructure platform, conducting strategic analyses, and participating in various governance forums. Additionally, the group is the primary point of contact for Investor Relations and Corporate Reporting where liquidity messaging is involved. As a Liquidity Reporting Senior Associate within the Treasury/Chief Investment Office, you will act as the lead tester for the Liquidity Reporting Quality Assurance Program. You will develop a strong understanding of the Liquidity reporting as well as its production processes and gain insight into the Firm's Liquidity Reporting Infrastructure. Job responsibilities: Test and review transactional Liquidity reporting data for a variety of the Firm's financial products that are used in creating the Firm's external liquidity reports (6G/US LCR/US NSFR) Be responsible for all workpaper documentation, SOP production and senior management reports Present quarterly testing results to Liquidity Senor Management and coordinate testing with our support team in India and our testing team in EMEA Act as additional point of contact with any Internal Audit/Regulator inquiries Support the external Liquidity reporting prepared for disclosure in the Firm's 10-K/10-Q and the Press Release Collaborate in determining, producing, and validating relevant liquidity information and PowerPoint presentations for the CFO's Press Release Q&A preparation, working closely with the Liquidity and Capital Management team and Investor Relations Required qualifications, capabilities, and skills: Bachelors' degree required 3 years work experience in liquidity reporting, control testing, quality assurance, data validation or internal audit General understanding of the bank's externally published LCR and NSFR reporting Working knowledge of Microsoft Suites, strong Excel skills required Strong financial and analytical skills Ability to work independently using initiative and ability to manage your own work Highly numerate with a methodical approach to problem solving Strong relationship building, communication skills, time management, and organization skills Ability to work independently using initiative and ability to manage your own work Preferred qualifications, capabilities, and skills: Alteryx skills preferred Experience with technology project testing a plus

YELM US Associates, LLC, parent company of Ultimate Care and Swift Home Care, is seeking a Quality Assurance Coordinator to join our team. Under the supervision of the Quality Assurance Supervisor, this role is responsible for enhancing the client experience, ensuring high-quality care, and supporting departmental operations through patient outreach, complaint resolution, data analysis, and quality monitoring. Location: 1000 Gates Avenue, Brooklyn, NY 11221 Compensation: $24-$26 an hour, based on relevant experience. Schedule: Monday-Friday, on-site, 9:00 AM - 5:00 PM You will: Conduct patient outreach to assess satisfaction, hospitalization status, and assist with various care concerns. Identify, document, and resolve client complaints and grievances, detecting risks and proposing mitigation plans. Maintain accurate and up-to-date logs of complaints, grievances, and incidents to ensure comprehensive resolution. Collect, analyze, and interpret data related to quality performance. Monitor and track quality control and assurance activities of in-office and field staff as directed by the QA supervisor. Support departmental operations through special projects, administrative tasks, and operational duties as assigned. You will have: 1-3 years of experience working with HIPAA regulations and maintaining patient records. High School Diploma or equivalent; minimum of two years of administrative experience in a healthcare setting. Strong computer literacy, including proficiency in Microsoft Office Suite (Excel, Word, Outlook). Experience with EHR systems; HHAeXchange experience preferred. Strong client-facing and in-office communication skills. Bilingual in English and Spanish required. Highly organized and detail-oriented to ensure accuracy in addressing client concerns and audit findings. Strong problem-solving skills with the ability to prioritize tasks effectively. Excellent interpersonal and communication skills to foster collaboration across departments. Benefits We offer the Ultimate employee perks (literally)! Comprehensive Health, Vision, Dental Benefits 401k Retirement plan + Employer Match Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance Generous paid time off, sick time + more! About Us: Our Mission Our mission is to provide and restore client dignity and independence in their homes through individualized care plans to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities. About Us YELM US Associates LLC, located in New York, is a licensed home care provider. We offer comprehensive home care services where we lead with our hearts to offer top quality and empathetic home care services. Why Choose Us? At YELM US Associates LLC, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement! At YELM US Associates LLC, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles! Equal Opportunity Employer YELM US Associates LLC is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law. Note: YELM US Associates LLC does not accept resumes from unsolicited search firms nor recruiters

Requisition #: 7352 # of openings: 1 Employment Type: Full time Permanent Category: Non-Bargaining Workplace Arrangement: Hybrid Fund: 1199SEIU National Benefit Fund Job Classification: Exempt Responsibilities • Prepare productivity, status, solicited and unsolicited analysis reports requiring the selection of data from records • Audit refunds from Department staff to providers to ensure request is valid, and appropriate monies are returned to providers • Review and issue refunds to providers due to Medicare/other insurances paying out of turn and "double-dipping" where funds have retrieved money and providers have paid, update notes in QNXT to reflect refunds made preventing penalties for paying out of turn from Medicare and other insurance • Review and determine that billing statement from outsource vendors to commission payments is correct, or specific charges should be removed. Process refunds through the process of Oracle-working with Upper Management, MMP and the Finance Department t to ensure checks to Providers are generated and mailed • Research, troubleshoot and respond to online and written inquiries on overpayments activity from outsource vendors and Providers, communicating and collaborating with other functional areas of the Funds • Confirm existence of overpayments and verify amounts recoverable • Report audit findings of technical QCR's to QA and Recovery Supervisors. Provide Sr. Manager and Supervisors with feedback ensuring that staffs job duties are performed in an adequate manner and the Department's standard and quality is maintained • Review checks received from Optum, updates notes and give final approval for deposit of checks received to the Finance Department • Review claim history from Optum cited overpayments to identify additional overpayments and forward it to the Recovery Unit for refund request or request reports to be run to internally identify and request refunds • Obtain proper documents for refunds returned to Providers including W-9and letters from providers requesting money • Perform backup functions for Recovery/Quality Assurance Supervisors, ensuring adequate coverage of critical functions (and Monthly Reports are generated timely) • Perform administrative support functions including Ordering supplies, filing, maintaining Sr. Manager's calendar; facilitate managing of the office • Perform additional duties and special projects as assigned by Management. Qualifications • High Schol Diploma or GED required College Degree preferred; or the equivalent years of experience required • Minimum two (2) years experience in the Health Care insurance or benefit environment required • Perform administrative support functions including arranging disbursements to outsource vendors and providers • Coordination of benefits (COB), claim processing, medical terminology, and systems (QNXT) • Basic knowledge of Microsoft Word and Excel preferred • Excellent problem solver with excellent analytical skills • Able to work well under pressure, multi-task, establish priorities, meet deadlines, and follow through on assignments • Excellent oral and written communication skills • Strong organizational skills • Ability to work independently and be a team player