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  • Manager Quality Assurance

    Hilton 4.5company rating

    Quality assurance specialist job in Jackson, MS

    _\*\*\*This position will be Remote, but with a preference for candidates in Ohio, Missouri, Texas or Louisiana\*\*\*_ This is your chance to be part of an in\-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands\! As Manager, QA Auditor, you will support the team that leads our brands with the steadfast goal of strengthening and growing the Hilton portfolio\. On the Brands team reporting to Area Manager Quality Assurance, you will perform numerous QA audits and have responsibility for 100 hotels in your territory\. Your main duty is to protect the integrity of the brands inspected in terms of cleanliness, condition, guest safety, and brand standards\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Perform routine Quality Assurance evaluations\. + Address inquiries and communications made internally, both verbally and in written communications\. + Monitor expenses incurred from travel completed/scheduled, both based upon monthly and yearly goals\. + Participate in Consistency exercises\. + Participate in activities outside of QA to gain a better knowledge of other departments\. **How you will collaborate with others:** + Communicate with Quality Auditors, Area Managers in QA, Directors, Vice President of QA, Brand teams, Design and Construction, and Human Resources to answer inquiries about brand standard compliance, QA, brand protocol, procedures, and Improvement Plans\. **What projects you will take ownership of:** + Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Five \(5\) years of management experience \- Hotel Operations + Three \(3\) years of experience as a General Manager, Executive Committee Member, or Director + Valid Driver's license + Travel 90% of the time **It would be useful if you have:** + BA/BS Bachelor's Degree + Fluency in a foreign language + Food Safety certification + Project management skills + Working knowledge of product replacement cycles, renovations and physical upgrades + Problem resolution and consulting skills to mitigate potential conflicts/issues with general managers, owners, and/or internal customers while upholding the integrity of the brand + Current resident in the states of Ohio, Missouri, Texas, or Louisiana **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $75,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Brands_ **Title:** _Manager Quality Assurance_ **Location:** _null_ **Requisition ID:** _COR015IF_ **EOE/AA/Disabled/Veterans**
    $75k-100k yearly 35d ago
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  • Quality Assurance PM, Electrical - Data Center Construction

    Turner & Townsend 4.8company rating

    Quality assurance specialist job in Jackson, MS

    Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programs as we turn challenge into opportunity and complexity into success. Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world. Job Description Turner & Townsend is seeking an Electrical Project Manager - Data Center Construction with Field Experience to support a high-profile data center construction project. This individual will be responsible for overseeing the General Contractor's construction activities, with a strong focus on reporting on schedule status back to the project owner. The ideal candidate will bring deep technical expertise from working in the field, strong leadership, and a background in large-scale data center/mission critical works or electrical contracting environments. Responsibilities: Effectively manage and collaborate with project stakeholders. Effective communication across our internal team to ensure efficiency and a consistent delivery to the client. Can analyze, track, and effectively manage critical milestone activities to avoid schedule slip. Verify that effective project governance, processes and systems are utilized. Ensure application of best practice on all projects. Production of formal project status reports and other reports as required. Monitor the progress of multiple construction projects simultaneously to ensure that the approved design standards are being applied correctly. Manage the interface between all suppliers through monthly trackers and weekly reviews. Manage the flow of project information between the project team through regular meetings and written communications. Forecast and update key project milestones. Manage and monitor local design teams in accordance with commission criteria. Provide technical support to owners, architects, general contractors and regional stakeholders. Rapid response to RFIs from the field. Provide expertise for cost control, value engineering, and constructability guidance where required. Independent review of status reports, drawing submittals, timelines and costs from architects, contractors and suppliers. Client management - assist in developing excellent working relationships with Clients, with a view towards maximizing new opportunities. Strategic Thinking - provides advice to project teams on approaches that can be adopted to successfully achieve both clients' objectives and business objectives. Knowledge management - ensure that key information and learnings generated from each project is captured. Process improvement - Identify ways to improve internal systems and processes SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Program Responsibilities: Oversee all phases of electrical construction, from preconstruction through L5 commissioning. Oversee design coordination, procurement, installation, and closeout of all mission critical systems, with an emphasis on electrical support. Ensure alignment with project goals, client expectations, and quality standards. Foster a collaborative, high-performing team environment. Maintain clear communication with clients, contractors, and internal stakeholders. Oversee and report on works status in the field against the General Contractor's schedule and report on this daily and as required by the owner Review and provide feedback against the GC contract schedule to mitigate and expose opportunities to avoid any impacts to the critical path. Provide subject matter expertise in electrical systems, including substations, transformers, and power distribution. Ensure compliance with design specifications, codes, and industry standards on field walks as part of QA/QC responsibilities Identify project risks and report feedback on mitigation strategies to the General Contractor and owner Ensure all electrical work meets quality and safety standards. Manage method of procedure (MOP) review, feedback and execution. Maintain/contribute to the site progress photo log and weekly reporting. Assist in managing the closeout of all CX issues identified in the field with project stakeholders. Qualifications Bachelor's degree in Electrical Engineering, Construction Management, or related field. Minimum 5+ years of electrical project management experience, ideally in data center construction or with an electrical contractor. Experience with substation and power distribution systems preferred. Familiarity with MEP design Strong leadership, communication, and problem-solving skills. Proficiency in project management tools Knowledge of relevant codes, standards, and construction methodologies. Proficiency in the Data Center Commissioning Process (levels 1 -5 ) Proficiency managing construction documents including BODs, specifications, contract drawings, C/D/E's, equipment submittals and RFIs. Proficiency in Excel, Word, PowerPoint, Outlook, Procore, P6, CxAlloy, and other construction project management tools Additional Information *On-site presence and requirements may change depending on our client's needs. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
    $62k-87k yearly est. 35d ago
  • SAP Test Lead

    Cayuse Holdings

    Quality assurance specialist job in Jackson, MS

    **Job** **Title:** SAP Test Lead **Type:** Independent Contract - Corp to Corp/1099 **Contract Length:** 6 months - Potentially Renewable The SAP Test Lead role offers a unique opportunity to drive critical testing initiatives within SAP implementation and enhancement projects. As an independent contractor, the Test Lead will be responsible for ensuring the quality, reliability, and performance of SAP applications by defining and executing robust testing strategies. This role requires a combination of technical expertise in SAP, strong leadership capabilities, and experience in various testing methodologies and frameworks. The SAP Test Lead will collaborate with cross-functional teams, including business stakeholders, developers, and project managers, to deliver high-quality SAP solutions while mitigating risks and ensuring seamless integration with business processes. This position is well-suited for seasoned professionals who thrive in dynamic project-based environments and can deliver exceptional results with minimal supervision. **Responsibilities** **Key Responsibilities:** + Test Planning & Strategy: Define the overall test scope, objectives, and approach for project/engagement. Develop detailed test plans, schedules, and deliverables for all testing phases (e.g., SIT, UAT, performance, regression). + Environment & Data Management: Ensure the readiness of test environments and manage test data for various testing phases. + Team Leadership & Management: Lead, mentor, and motivate the testing team, assigning tasks, monitoring progress, and providing regular feedback and guidance. + Test Case Development & Execution: Oversee the design and development of comprehensive test scenarios and test cases that cover all functional and non-functional requirements. Ensure test execution follows the established plan. + Defect Management: Track, document, and manage defects using a bug tracking system. Liaise with developers and other stakeholders to ensure timely resolution and retesting of issues. + Reporting & Communication: Prepare and present regular status reports, quality metrics, and test results to project managers, senior management, and clients. Facilitate communication between testing, development, and business teams. + Risk Management: Identify potential project risks, develop mitigation strategies, and prioritize testing activities based on risk and business impact. **Qualifications** **Required Skills & Qualifications:** + **Experience** : + Experience in at least one full lifecycle SAP implementation project (e.g., S/4HANA, ECC). + Experience working in Agile, Waterfall, and hybrid methodologies. + **Technical Knowledge** : + Understanding of core SAP modules and end-to-end business processes. Understanding of SAP EAM module will be a plus. + Proficiency with test management and defect tracking tools (e.g., Microsoft Azure, JIRA, HP ALM, SAP Solution Manager). + Hands-on experience with performance testing frameworks/tools. + **Soft Skills** : + Excellent leadership, communication, and stakeholder management skills. + Strong analytical, problem-solving, and decision-making abilities. + Strong organizational and project management skills. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ _Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local l_ _aw._ **Pay Range** USD $55.00 - USD $65.00 /Hr. Submit a Referral (************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _2025-3043_ **Category** _Information Technology_ **Position Type** _Independent Contractor_ **Remote** _Yes_ **Clearance Required** _None_
    $55-65 hourly 60d+ ago
  • Quality Assurance Analyst

    Psi Services 4.5company rating

    Quality assurance specialist job in Jackson, MS

    **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $54k-77k yearly est. 34d ago
  • Quality Assurance Assistant

    Marmon Holdings 4.6company rating

    Quality assurance specialist job in Pearl, MS

    Marmon Industrial Energy and Infrastructure As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. Responsible for completing product quality checks. Conducts non-routine and complex testing and analysis of production work. Quality checks are typically not reviewed for accuracy. Documents quality control issues as needed. Typically has more than 5 years of experience and works under general direction. Responsible for completing product quality checks. Conducts non-routine and complex testing and analysis of production work. Quality checks are typically not reviewed for accuracy. Documents quality control issues as needed. Typically has more than 5 years of experience and works under general direction. Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******************, and please be sure to include the title and the location of the position for which you are applying.
    $71k-89k yearly est. Auto-Apply 11d ago
  • Quality Assurance Manager

    Maximus 4.3company rating

    Quality assurance specialist job in Jackson, MS

    Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri. *This job is contingent upon contract award.* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and regular update of policies and procedures. - Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers. - Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements. - Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures. - Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution. - Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00
    $53k-80k yearly est. Easy Apply 6d ago
  • TMS Compliance QA Analyst IV

    Coinbase 4.2company rating

    Quality assurance specialist job in Jackson, MS

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. You will be a part of the Compliance Operations Quality Assurance team, which is responsible for conducting Quality Assurance audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for auditing TMS cases to support Coinbase's AML/CFT (Anti-Money Laundering / Combatting the Financing of Terrorism) program. This role will also identify opportunities to improve procedural updates, create and present metrics, train new analysts, and work on providing insights through established feedback loops. *What you'll be doing:* * Perform QA reviews of TMS cases based on the quality rubric, ensuring compliance with established guidelines. * Proactively seek opportunities to tackle challenging and impactful assignments * Assist on 2LoD reviews and provide timely responses to findings * Lead calibrations & office hours supporting other QA analysts * Conduct root cause analysis on thematic issues * Identify procedural gaps or inconsistencies and provide proposed solutions * Conduct training of new QA and QC joiners along with validating their practice cases * Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to enhance processes and workflows. * Present QA findings, insights, and recommendations persuasively to inspire positive change via weekly metrics/dashboards * Provide feedback on drafted procedures regarding areas of opportunity and how the procedures can be enhanced to increase clarity and consistent execution * Support agents in addressing their queries on complex procedural requirements * Undertake highly complex audits that have a substantial impact on Compliance Operations, showing your ability to navigate intricate challenges. * Apply in-depth knowledge of regulatory requirements when reviewing unusual or complex cases/scenarios *What we look for in you:* * 6+ Years hands-on experience in executing QA, Audit, or as a Financial Crime Investigator * Working knowledge of BSA/AML laws, regulations, and rules for financial services/products * ACAMS or equivalent AML qualification * Experience in assisting, developing, and producing metrics and reporting * Strong written/verbal communication, critical thinking, and problem-solving skills * Highly-motivated, analytical, organized, innovative, and adaptive * Multi-tasking ability, team-oriented, and a self-starter * Proven ability to work collaboratively with global partners in other functional units * Exceptional work ethic and flexibility to work extended hours to meet deadlines, when necessary * Ability to work with limited direction from management when situations occur * Intermediate level in PowerPoint/Google Slides and Excel/Google Sheets *Nice to haves:* * ACAMS certification or equivalent AML certification * Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. * Experience in project management or analytics or quality assurance. * Advanced degree in business, finance or legal * Advanced understanding of Google apps, JIRA and Salesforce Service Cloud PID: P71705 *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $99,365-$116,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $99.4k-116.9k yearly 60d+ ago
  • Traveling Quality Assurance - Quality Control Manager - MSG - Data Centers

    Turner Construction Company 4.7company rating

    Quality assurance specialist job in Jackson, MS

    Division: Critical Facilities-Data Centers Minimum Years Experience: Travel Involved: Job Type: RegularJob Classification: ExperiencedEducation:Job Family:ConstructionCompensation:Salaried Exempt * This position is for a full time traveling assignment supporting an Advanced Technology project, which includes our Data Center, Pharmaceutical, Industrial/Manufacturing, and EV/Battery/Renewables market segment groups (MSG). * Position Description: Responsible for planning, coordinating and developing the project-specific Quality Assurance/Quality Control (QA/QC) Plan that incorporates the policies and procedures necessary to deliver the project fully compliant with the contract documents. Manage, supervise, and administer the implementation of the project-specific QA/QC Plan and QA/QC staff. Reports to: Project Manager or Project Executive Essential Duties & Responsibilities*: * Manage the development and implementation of the project-specific QA/QC Plan in coordination with the project team, the owner/architect team and the contract documents. * Assure that sufficient, qualified specialized staff is assigned to provide the required knowledge and experience to execute the plan. * Maintain a collaborative working relationship with owners, architects, consultants, subcontractors and vendors to ensure that the project-specific QA/QC Plan delivers a fully compliant project. * Lead, supervise and develop all Turner QA/QC staff, including providing input on or completing performance appraisals. * Ensure strict adherence to ethics and compliance requirements at all times. * Develop a comprehensive working knowledge and understanding of the contract documents (including Turner's contract, plans, specifications and applicable codes). * Develop engineering procedures, including document control, submissions management, creation and tracking of Requests For Information (RFIs), material samples, documentation and tracking of potential cost changes, documentation and tracking of approved change orders within budgetary requirements. * Implement project-specific QA/QC Plan in coordination with the project safety plan. * Understand the project execution plan and coordinate QA/QC procedures at appropriate stages of the work, in line with the project schedule. * Continually improve strategies and tools to efficiently and effectively document, track and record compliance with the contract documents. * Execute the project-specific QA/QC Plan in a manner that engages all project staff, subcontractors, vendors and consultants. * Execute the project-specific QA/QC Plan in a manner that engage all project staff, subcontractors, vendors and consultants. * Conduct testing and inspections and arrange for third-party testing and inspections. Analyze and report the results. * Expand the development of the plan as the project progresses as appropriate to expand the project by continually improving procedures. * Direct removal and replacement of, and document all non-compliant materials and/or workmanship. Document compliance after corrective work is completed prior to starting any subsequent work. * Research and apply additional QA/QC and Lean procedures to enhance the quality of project delivery. * Oversight of project close-out and quality reports. #LI-ST1 Qualifications: Bachelor's Degree with a minimum of five years' experience or equivalent combination of education, training and/or experience and construction experience that bridges both field and engineering responsibilities. Knowledge of the construction process, means and methods, and materials, their characteristics, installation procedures and tolerances. Strong computer skills and a familiarity with Microsoft Office Suite. Knowledge of Turner's project management software and leadership skills. Very strong verbal and written communication skills are required. Proven leadership qualities and skills with the desire to teach and mentor staff. May require QA/QC certification depending on specific project. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: While performing the duties of this job, the employee regularly works on-site at the construction work site where the employee is exposed to moving mechanical parts; high precarious places; fumes or airborne particles; outside weather conditions and risk of electrical shock. The noise in these work environments is usually moderate to very loud. * May perform other duties as assigned. Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.
    $86k-111k yearly est. 47d ago
  • Quality Assurance Lead - Polaris

    Ergon 4.5company rating

    Quality assurance specialist job in Flowood, MS

    Ergon Inc. seeks a full-time Quality Assurance Leader in the Polaris Program Management Office. The testing lead will be responsible for defining, managing, and executing the end-to-end testing strategy for Project Polaris and other enterprise transformation initiatives. This role ensures the quality, stability, and readiness of business-critical systems and processes by coordinating testing across IT, business units, Core Business Services, and system integrator (SI) partners. The Testing Lead will work closely with Business Process Owners, consultants, and the PMO to provide structured testing governance, reporting, and alignment with organizational goals. Qualifications and Requirements: Bachelor's degree in Information Systems, Computer Science, Business, or related field (Master's preferred). 7+ years of experience in software testing, QA leadership, or test management in large-scale ERP/CRM implementations (SAP S/4HANA and Salesforce experience strongly preferred). Proven experience leading complex testing programs across multiple geographies, business units, or system landscapes. Strong knowledge of testing methodologies, tools, and frameworks (ALM, Jira, HPQC, Tricentis, etc.). Excellent problem-solving, analytical, and communication skills, with the ability to influence at multiple organizational levels. Experience working with global, cross-functional, and vendor teams. Strong understanding of end-to-end business processes and how they integrate across enterprise systems. Familiarity with regulatory and compliance requirements relevant to enterprise testing and business readiness. Duties and Responsibilities: Develop and manage the overall testing strategy, plan, and approach, aligned with project scope, methodology, and timeline. Collaborate with Business Process Owners, Functional/Technical Consultants, and SI partners to define testable and traceable scenarios and cases. Lead execution of all testing phases including System Integration Testing (SIT), Business System Testing (BST), Regression Testing, and User Acceptance Testing (UAT). Ensure timely provisioning, configuration, and validation of test environments and data in coordination with Technical, Infrastructure, and Release Management teams. Oversee creation and maintenance of test scripts and test data in collaboration with business SMEs and DGO Lead stand-up calls and provide updates re: test progress, pass/fail rate, defect resolution, and retesting activities Leads testing resources across streams to ensure deliverables are met and support is provided. Coordinate testing efforts across multiple geographies, time zones, and business segments/companies Manage test execution cycles, oversee defect triage, and drive resolution in collaboration with development and functional teams. Drive stakeholder engagement across IT, business, and QA teams to ensure alignment, transparency, and visibility of testing activities and outcomes. Provide regular testing status reports, KPIs, and dashboards to the PMO and Steering Committees. Analyze test results, identify trends, and recommend corrective and preventive actions to improve quality and performance. Support integration of process documentation tools (e.g., Signavio) with testing processes for traceability and compliance. Partner with Change Management and Training teams to validate business readiness and confirm that solutions meet end-user requirements. Competencies: Strategic Planning & Execution Quality Assurance & Risk Management Stakeholder Engagement & Communication Analytical Thinking & Decision-Making Collaboration & Leadership Adaptability in a Fast-Changing Environment Why Ergon Inc.? At Ergon, we are a relationship-driven, family-owned company that values the growth and contributions of each employee. Headquarters in Flowood, Mississippi, we take pride in maintaining a close-knit, small-company atmosphere while offering exceptional career opportunities. With approximately 4,500 employees, we operate in multiple sectors, including pavement & pavement preservation, specialty refining, logistics, construction, and specialty chemicals. Our people are the foundation of our success, and we are committed to fostering a workplace where talent is recognized, rewarded, and empowered. Our comprehensive benefits package includes: Competitive pay 401(k) matching & profit sharing Health, Dental, Vision, and Life Insurance Short- and Long-Term Disability Plans Additional voluntary benefits Paid holidays, vacation, and sick leave Tuition assistance Opportunity to shape enterprise-wide compensation strategy Collaborative, inclusive, and performance-driven culture Career growth in a dynamic, diversified organization At Ergon Inc., we live by our core values: Empowered Service: Together, we're committed to delivering unparalleled service. We do what's right, provide solutions, and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. That's empowered service. Selfless Leadership: We lead with compassion and put those around us before ourselves. We don't say we're experts; we demonstrate it through technical expertise, category innovation, and care for what we do. We call this selfless leadership. Purposeful Growth: We believe employee and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has continually reinvested tremendously back into the business, not just growing for the sake of growing but growing carefully and strategically. Respectful Relationships: Together, we foster a culture of respect, acceptance, and diversity of ideas and people. Our differences make us stronger. We're united by our shared values, constantly forging respectful relationships. Come and join the Ergon team! Must be able to pass a pre-employment drug screen and background check. A clean MVR is required. We are an EEO/AAP employer. Job Role: Quality Assurance Lead Location: Flowood, MS Employment offer contingent upon pre-employment drug test, background check, and MVR.
    $89k-113k yearly est. 60d+ ago
  • Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company

    Quality assurance specialist job in Jackson, MS

    ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $58k-74k yearly est. 60d+ ago
  • Qa/Qc

    The Berg Group 4.4company rating

    Quality assurance specialist job in Canton, MS

    A quality assurance/quality control QA/QC Engineer is responsible for analyzing and qualifying an organization's product to ensure it meets quality and manufacturing standards. The engineer will typically work with the project teams to identify potential errors in the process or standard and design improvements that could create a more efficient and effective production line. Read more to learn about the role and responsibilities of a QA/QC engineer. Essential Functions Primary Responsibilities/Duties Accountable for the quality and quality of every activity, precise knowledge of all aspects of construction. Responsible for QA/QC documents of the complete project, including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered, and other important QA/QC documents. Develop and determine all standards to perform inspections and tests on all procedures, oversee all testing methods, and maintain high-quality standards for all processes. Review the quality of all materials at the site, ensure compliance with all project specifications and quality, and collaborate with the department for all material procurement and quality materials. Supervise the effective implementation of all test and inspection schedules, ensure adherence to all procedures, and coordinate with various teams to perform quality audits on processes. Assist employees in ensuring knowledge of all quality standards, ensure compliance with all quality manuals and procedures, and collaborate with contractors and suppliers to maintain the quality of all systems. Manage to lift all equipment, handle the efficient storage of all hazardous materials, and perform quality audits per the required schedule. Monitor an efficient system, record all project activities, and analyze all processes to ensure all work meets quality requirements. Manage all work methods, maintain knowledge of quality assurance standards, monitor continuous application for all quality assurance processes, and recommend corrective actions for all operations. Develop a method statement for the activity, including risk assessment, job safety environmental analysis, and inspection. Scheduling city and third party inspections Qualifications Experience and Qualifications Minimum Qualifications Ability to communicate effectively with internal clients. Strong computer skills; proficient in MS Excel, MS Word, and MS Outlook. Ability to read and comprehend complex documents construction documents i.e., blueprints. Direct commercial metal stud framing and drywall experience with knowledge of industry standards and practices. Preferred Qualifications Bachelor's degree; Construction Management, Business, or a related field. 0-2 years of related experience. An internship within the Construction Industry. Detail oriented, thorough and deadline/goal driven. Ability to multi-task, prioritize and be responsive to some disruption. Problem solving mindset. Bilingual (Spanish speaking) Travel Up to 20% primarily in their designated Market. Ability to complete regular day travel for site visits and client meetings.
    $26k-38k yearly est. 10d ago
  • Senior Quality Specialist (Premium Audit)

    Travelers Insurance Company 4.4company rating

    Quality assurance specialist job in Jackson, MS

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Technology **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $52,600.00 - $86,800.00 **Target Openings** 1 **What Is the Opportunity?** At Travelers, the Operations Quality Assurance (QA) groups are responsible for ensuring that a high-level of customer experience is being provided to our external customers and internal business partners. As a Sr Quality Assurance Specialist, you will be responsible for assessing interactions and/or transactions of other internal employee groups to ensure that the predetermined quality standards are being met. As you expand your technical skills and business knowledge, you will have the opportunity to grow your career at Travelers. **What Will You Do?** + Perform quality reviews for supported business area(s), adhering to Quality program guidelines and audit standards, to ensure accuracy. + Assist in the onboarding and training of less experienced team members. + Participate in quality assurance meetings and discussions. + Provide recommendations to improve quality assurance processes, including, but not limited to, program attributes. + Build and maintain knowledge and understanding of products, forms, coverages, workflows, and quality assurance processes for primary business area(s) supported. + Embrace change management efforts. + Perform other responsibilities as assigned. **What Will Our Ideal Candidate Have?** + _Two years of Premium Audit, and Business Insurance experience_ + _Ability to work on high-volume tasks simultaneously to ensure their timely, accurate, and high-quality completion._ + _Attention to detail, with a focus on producing quality, error-free work._ + _Written and verbal communication skills with the ability to collaborate across business areas._ **What is a Must Have?** + High school diploma or equivalent. + One year of insurance, operations, or related experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $52.6k-86.8k yearly 5d ago
  • Center Quality Assurance Supervisor

    Join Parachute

    Quality assurance specialist job in Jackson, MS

    Job DescriptionDescriptionWho We Are We're building a better way to donate plasma - one that's fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We've grown from 2 to 30+ locations in under 3 years, and we're just getting started. If you want to grow your career with a high-energy team, this is a great opportunity. What You'll Do As the Center Quality Assurance Supervisor, you'll own the regulatory and compliance program at the Donor Center, ensuring it operates at the highest standards of compliance, accuracy, and safety. You will be a key part of our culture of quality, holding the team accountable while creating a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members. Compensation: Up to $70K ($50K - $55K base + up to 25% monthly bonus) + benefits Travel: 8 weeks of paid training with travel and accommodations provided Key Responsibilities Lead quality programs, including overseeing inspections, audits, and corrective action plans. Keep the center audit-ready by maintaining compliance with industry, government, and company regulations at all times. Provide independent oversight - maintain quality checks and documentation separate from daily operations to ensure objectivity. Support center leadership - work closely with the Center Director to maintain safety and operational excellence. Improve processes - track trends, analyze data, and implement plans to increase efficiency and reduce risk. Oversee training and knowledge - ensure staff are trained and compliant with new policies and procedures. Required Qualifications 3+ years of experience in a regulated or process-driven environment (e.g., manufacturing, clinical, or business settings) High school diploma, GED equivalent, or higher education Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°ree;C) for short periods Ability to work day and evening hours, weekends, holidays and extended shifts as needed Who You Are A Detail -Oriented Problem Solver - You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented. An Empathetic Communicator - You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others. A Development-Minded Employee - You are self-aware and curious, have integrity, and have a track record of steep learning curves. A Data-Driven Decision Maker - You are metrics driven, have strong logical reasoning and decision-making skills, aren't distracted by one-offs or edge cases. Who You Are Not Someone who isn't excited to get their hands dirty - while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they're needed. Someone who doesn't thrive in an environment of continuous change - we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster. Someone who wants to clock in and clock out. We are looking for team players who care about the impact their centers have on their communities and the plasma-based medicine, which takes a true ownership mentality and often extra hours. Why Join Parachute? Competitive compensation with bonus potential Medical, Dental, and Vision insurance Paid time off Company paid holidays Career growth opportunities
    $50k-55k yearly 5d ago
  • QA Tech/Day Shift

    Peco Foods 4.8company rating

    Quality assurance specialist job in Walnut Grove, MS

    Performs various checks (HACCP, Quality, GMP, SSOP, etc.) in the poultry processing facility. Browses plant to detect problems. Reports problems to departmental supervisor. If problems cannot be resolved at departmental level QA management is contacted to resolve the issue. Completes the necessary reports and forms to comply with all government regulations and company policies. QA performs pre-operational sanitation, including checking plant prior to the beginning of operations to ensure it is clean in all areas. Inspects for leaks after rain. Maintain the highest possible level of personal hygiene and cleanliness in accordance with plant GMP policies. Physically inspect products for both natural occurring and processing defects. o Natural occurring defects i.e. bruises and blood spots. o Processing defects would be but not limited to foreign material and out of spec product. Identify and report any suspicious or abnormal situations to their immediate supervisor or plant management official. Abnormal situation would be: Product tampering Willful product adulteration Unauthorized employees in restricted areas Situation where a belief that product adulteration may be occurring Equipment malfunction that may put product wholesomeness at stake Physical Demands: Working at temperature of 38 degrees Fahrenheit Standing / walking 100% of the workday. Lifting / moving up to 45 pounds on a frequent basis. Sliding up to 90 pounds on rollers (requires minimal force). Night shift workers required to climb ladders, bend and stoop. Carry clipboard and paperwork weighing less than one pound on a constant basis. NOTE: This job description is not all inclusive of what the employee may be asked to do while performing the duties described above. The company reserves the right to modify this job without prior notice.
    $29k-39k yearly est. 48d ago
  • Poultry QA Tech

    Koch Foods 4.1company rating

    Quality assurance specialist job in Forest, MS

    WITH TYPICAL WORK HOURS OF 9PM TO 6AM. * Conduct QA audits, ensuring Company standards are maintained, and product integrity is preserved. * Work closely with management to resolve any quality or production issues. * Evaluate and take corrective action regarding labeling and product movement. * Assist in the education and instruction of team members throughout the facility. * Act as source of critical quality issues. * Perform HACCP, NELS, and quality tests and audits. * All other relevant duties to the position. * HACCP certification preferred. * Leadership experience preferred. * Previous quality experience preferred. * Good communication skills. * Good organizational skills with attention to detail.
    $30k-39k yearly est. 5d ago
  • Quality Assurance PM, Electrical - Data Center Construction

    Turner & Townsend 4.8company rating

    Quality assurance specialist job in Jackson, MS

    ** Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programs as we turn challenge into opportunity and complexity into success. Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world. **Job Description** **Turner & Townsend** is seeking an **Electrical Project Manager - Data Center Construction** with Field Experience to support a high-profile data center construction project. This individual will be responsible for overseeing the General Contractor's construction activities, with a strong focus on reporting on schedule status back to the project owner. The ideal candidate will bring deep technical expertise from working in the field, strong leadership, and a background in large-scale data center/mission critical works or electrical contracting environments. **Responsibilities:** + Effectively manage and collaborate with project stakeholders. + Effective communication across our internal team to ensure efficiency and a consistent delivery to the client. + Can analyze, track, and effectively manage critical milestone activities to avoid schedule slip. + Verify that effective project governance, processes and systems are utilized. + Ensure application of best practice on all projects. + Production of formal project status reports and other reports as required. + Monitor the progress of multiple construction projects simultaneously to ensure that the approved design standards are being applied correctly. + Manage the interface between all suppliers through monthly trackers and weekly reviews. + Manage the flow of project information between the project team through regular meetings and written communications. + Forecast and update key project milestones. + Manage and monitor local design teams in accordance with commission criteria. + Provide technical support to owners, architects, general contractors and regional stakeholders. + Rapid response to RFIs from the field. + Provide expertise for cost control, value engineering, and constructability guidance where required. + Independent review of status reports, drawing submittals, timelines and costs from architects, contractors and suppliers. + Client management - assist in developing excellent working relationships with Clients, with a view towards maximizing new opportunities. + Strategic Thinking - provides advice to project teams on approaches that can be adopted to successfully achieve both clients' objectives and business objectives. + Knowledge management - ensure that key information and learnings generated from each project is captured. + Process improvement - Identify ways to improve internal systems and processes + SOX control responsibilities may be part of this role, which are to be adhered to where applicable. **Program Responsibilities:** + Oversee all phases of electrical construction, from preconstruction through L5 commissioning. + Oversee design coordination, procurement, installation, and closeout of all mission critical systems, with an emphasis on electrical support. + Ensure alignment with project goals, client expectations, and quality standards. + Foster a collaborative, high-performing team environment. + Maintain clear communication with clients, contractors, and internal stakeholders. + Oversee and report on works status in the field against the General Contractor's schedule and report on this daily and as required by the owner + Review and provide feedback against the GC contract schedule to mitigate and expose opportunities to avoid any impacts to the critical path. + Provide subject matter expertise in electrical systems, including substations, transformers, and power distribution. + Ensure compliance with design specifications, codes, and industry standards on field walks as part of QA/QC responsibilities + Identify project risks and report feedback on mitigation strategies to the General Contractor and owner + Ensure all electrical work meets quality and safety standards. + Manage method of procedure (MOP) review, feedback and execution. + Maintain/contribute to the site progress photo log and weekly reporting. + Assist in managing the closeout of all CX issues identified in the field with project stakeholders. **Qualifications** + Bachelor's degree in Electrical Engineering, Construction Management, or related field. + Minimum 5+ years of electrical project management experience, ideally in data center construction or with an electrical contractor. + Experience with substation and power distribution systems preferred. + Familiarity with MEP design + Strong leadership, communication, and problem-solving skills. + Proficiency in project management tools + Knowledge of relevant codes, standards, and construction methodologies. + Proficiency in the Data Center Commissioning Process (levels 1 -5 ) + Proficiency managing construction documents including BODs, specifications, contract drawings, C/D/E's, equipment submittals and RFIs. + Proficiency in Excel, Word, PowerPoint, Outlook, Procore, P6, CxAlloy, and other construction project management tools **Additional Information** **_*On-site presence and requirements may change depending on our client's needs._** Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter (*********************************** Instagram LinkedIn (**************************************************** _It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time._ _Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review._
    $62k-87k yearly est. 35d ago
  • Quality Assurance Assistant

    Marmon Holdings, Inc.

    Quality assurance specialist job in Pearl, MS

    Marmon Industrial Energy and Infrastructure As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. Responsible for completing product quality checks. Conducts non-routine and complex testing and analysis of production work. Quality checks are typically not reviewed for accuracy. Documents quality control issues as needed. Typically has more than 5 years of experience and works under general direction. Responsible for completing product quality checks. Conducts non-routine and complex testing and analysis of production work. Quality checks are typically not reviewed for accuracy. Documents quality control issues as needed. Typically has more than 5 years of experience and works under general direction. Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******************, and please be sure to include the title and the location of the position for which you are applying.
    $32k-62k yearly est. Auto-Apply 12d ago
  • QA Laboratory Supervisor

    Ergon 4.5company rating

    Quality assurance specialist job in Vicksburg, MS

    We are a great company with great pay and great benefits. Ergon Refining, Inc. is a relationship-driven company that values each employee's willingness to learn and contribute to the team. We are family owned with locations in Flowood and Vicksburg, MS and worldwide sales; we pride ourselves on maintaining a small company feel. Ergon Refining, Inc., in Vicksburg is currently looking for QA Laboratory Supervisor. The primary objective is to ensure that all lab technicians are adequately trained and proficient at the required test methods while also having supervision responsibility for the on-shift technicians including scheduling, coaching, mentoring, and training. The QA Lab Supervisor will be responsible for training QA Lab Tech Trainees, training existing technicians for advancement, proficiency checks on current technicians, and the development of training material. Position Duties: * Provide supervision for QA Lab Technicians including but not limited to scheduling, coaching, mentoring, managing leave requests, hiring, and justifying staffing * Conduct coaching sessions with QA Lab Technicians at least 3 times per year * Provide insight to QA Lab Area Manager and Management on employee performance and progression * Approve and manage time for QA Lab Technicians in conjunction with the HR department * Practice good laboratory safety habits and participate in all safety training as required * Maintain a clean, organized, and safe laboratory environment always * Practice good laboratory safety habits and participate in all safety training as required * Maintain a clean, organized, and safe laboratory environment always * Maintain and follow ISO 17025, ISO 9001, and ISO 14001 related standard practices and procedures * Organize schedules of QA Lab Tech Trainees until they are released on shift * Coordinate onboarding activities for QA Lab Tech Trainees with the ERI training department * Development of training materials for all QA Lab Technician levels including workbooks, schedules, and curriculum to be approved by QA Lab Area Manager * Delivering training content to all lab technicians as required * Perform a rotation on nights as the last observation step of QA Lab Tech Trainees initial training * Coordination of new hire training executed by another technician that has been signed off as a qualified trainer * Coordinate scheduling with the QA Lab Area Manager to allow existing lab technicians to train up a level * Performing training for promotion of existing QA Lab Technicians * Endorsing training certifications for all QA Lab Technician levels * Implementing and executing recertification program to ensure QA Lab Technician proficiency over time * Assisting in audit preparation by reviewing required test methods with the assigned QA Lab Technician(s) * Attend training courses and conferences as needed for professional development Position Qualifications: * Four (4) year bachelor's degree or equivalent work experience as determined by the QA Laboratory Area Manager and Process Technical Services Manger * Minimum of five (5) years of experience with petroleum lab equipment and ASTM methods * Qualified as a Sr. QA Lab Technician or QA Lab Staff Member * Knowledge of petroleum products, the petroleum industry, statistics and computer skills are helpful * Good communication skills with managers and employees required * Must have successfully completed and passed a Functional Job Capacity Evaluation (FCE) Ergon Refining, Inc. is an EEO/AAP employer. Ergon offers a competitive benefits package: 401k matching, Health, Life, Dental, Holidays, Vacation, Sick Leave, Tuition Assistance, and Profit Sharing. Employment offer contingent upon pre-employment drug test, background check, and MVR. Position to be filled: QA Laboratory Supervisor Location: Vicksburg, MS
    $90k-125k yearly est. 11d ago
  • Center Quality Assurance Supervisor

    Join Parachute

    Quality assurance specialist job in Jackson, MS

    Department Center Management Employment Type Full Time Location Jackson, MS Workplace type Onsite Compensation Up to $70K ($50K - $55K base + up to 25% monthly bonus) + benefits Key Responsibilities Required Qualifications Why Join Parachute? About Join Parachute Parachute is a new kind of plasma donation company that allows individuals to earn money while creating life-saving medicine. Plasma is used to create medicine that treats chronic illnesses, including immune disorders, liver disease, bleeding disorders, and cancer. Right now, there's a severe plasma shortage, which is impacting patients' access to these life-saving treatments.
    $50k-55k yearly 4d ago
  • Poultry QA Tech

    Koch Foods 4.1company rating

    Quality assurance specialist job in Forest, MS

    WITH TYPICAL WORK HOURS OF 9PM TO 6AM. Conduct QA audits, ensuring Company standards are maintained, and product integrity is preserved. Work closely with management to resolve any quality or production issues. Evaluate and take corrective action regarding labeling and product movement. Assist in the education and instruction of team members throughout the facility. Act as source of critical quality issues. Perform HACCP, NELS, and quality tests and audits. All other relevant duties to the position.
    $30k-39k yearly est. 23h ago

Learn more about quality assurance specialist jobs

How much does a quality assurance specialist earn in Jackson, MS?

The average quality assurance specialist in Jackson, MS earns between $29,000 and $81,000 annually. This compares to the national average quality assurance specialist range of $41,000 to $97,000.

Average quality assurance specialist salary in Jackson, MS

$49,000
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