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Quality Assurance Manager
Psi (Proteam Solutions 3.9
Quality assurance specialist job in Columbus, OH
RETAIL LEADER SEARCHING FOR DIGITAL COMMERCE QA ANALYST !!
is remote and the candidate can be located anywhere in the United States.
Reports to: Digital Commerce Operations Manager - Email
The QA analyst will be a member of the Digital Commerce Operations team supporting testing email marketing and transactional content. This team member works closely with the email producers in performing peer reviews of content builds, render checks, routing proofs, and defining test scenarios. The ideal candidate is an experienced, opinionated QA analyst who is detail oriented, process focused, with a love for email.
Responsibilities
Check proofs against wireframes and asset tracker to ensure appropriate business requirements are met
Check email client rendering as defined by agreed upon support list
Check Movable Ink & Salesforce Marketing Cloud technical setup aligns with marketing strategy
Define and review test cases for dynamic email experiences in testing
Raise, document, triage defects alongside producers utilizing QA tracking documents
Define testing requirements and scope for daily marketing deployments
Ongoing research and testing recommendations based off of email client market share against email list open rates
Maintain and route email proof workflows to cross functional partners for approval
Work with Coordinator to optimize QA workflow, process, and tooling
Plan, execute production test activities to validate triggered/transactional emails and template updates in marketing deployments immediately following a production release
Participate in requirement gathering
Contribute feedback and QA estimation sizing
Assist UAT Business Partner needs/testing during facilitation of final User Acceptance Testing
Report overall test prep and execution progress metrics/data to the Comm Ops Manager
Drive continuous learning and improvement from the testing perspective
Other duties as assigned
Position Qualifications
2+ years holding a QA Analyst Role with a focus on ecommerce, user experience, website testing
Experience testing mobile apps, digital websites, or marketing/transactional emails
Experienced facilitating/supporting UAT, QA test phases such as integration, system testing, etc
Experienced in third-party applications including but not limited to Jira, Confluence, TestRail, or other test management tools (e.g. ALM, Quality Center, TFS, VSTS)
Experienced in setting up and executing test plans supporting integration testing, regression testing, system testing, user acceptance testing
Has expertise in mapping test cases to corresponding requirements and building out a requirement matrix
Experienced in third-party applications including but not limited to Jira, Confluence, or other test management tools (e.g. ALM, Quality Center, TFS, VSTS)
Able to take and execute based on QA Lead feedback/guidance provided
Experienced in working with third party vendors and testing third party applications
Possesses a strong level of attention to detail
Experienced in supporting and contributing to test scope identification, test requirements management, test case development, test scheduling, and defect management activities
Exhibits strong written and verbal communication skills with IT and Business audiences.
Excels at working in a project environment and on cross-functional and geographically dispersed teams
Consistently delivers day-to-day assignments with a high level of quality and attention to detail
Independently develops key deliverables without supervisor oversight
Bachelor's degree in IT or equivalent experience
Automation experience desired but not required
$69k-102k yearly est. 1d ago
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Quality Supervisor
Omni One 4.5
Quality assurance specialist job in Columbus, OH
Quality Supervisor - Automotive Industry
Columbus, OH
$85,000 - $95,000
Bonus and excellent benefits
Are you a visionary leader with a passion for driving excellence and innovation? We're on the lookout for a dynamic Quality Engineering Leader to lead and inspire a talented team within our esteemed automotive corporation. Join a company with a rich history of producing exceptional products and an unwavering commitment to continuous improvement. With a solid customer base and a forward-thinking culture, we're primed for long-term success. Enjoy an exciting career with outstanding benefits, job security, and the opportunity to make a lasting impact!
Why You'll Love It Here:Comprehensive Benefits Package
Job Stability: Join a company with a proven track record and a strong reputation
Growth Potential: Lead, develop, and make strategic changes that will shape the future
Key Responsibilities:Lead and Develop: Inspire and guide a talented quality team to reach new heights
Manage: Supplier quality programs and processes for new model launch
Enhance Quality Systems: Drive the implementation and continuous improvement of quality systems
Improve Process Controls: Identify and optimize key processes to maintain top-tier standards
Engage on the Shop Floor: Be hands-on in resolving quality issues and driving improvements
Supervise Operations: Oversee staffing, training, and daily operations within the quality department
Customer Collaboration: Work directly with customers to address issues and drive solutions
Cross-Department Liaison: Collaborate with various plant departments to ensure seamless operations
What We're Looking For:Proven leadership skills to inspire and drive teams to success
Expertise in PPAP, APQP, FMEA, and root cause analysis
Knowledge of IATF and TS16949 standards
Bachelor's degree in a relevant field, automotive experience, and a strong, stable work history
Previous experience in a quality engineering or supervisory role within an automotive manufacturing environment
Excellent communication and organizational abilities
Apply Today:
Send your resume to ****************** or call us at ************. All inquiries are kept confidential.
Omni One specializes in placing Engineers and Technical Professionals. Our services are employer-paid (at no cost to you).
$85k-95k yearly 4d ago
QA Analyst
Healthcare Fraud Shield
Remote quality assurance specialist job
Review and analyze system specifications
Collaborate with Business Unit and Developers to develop effective strategies and test plans
Execute test cases and analyze results
Create logs to document testing phases and defects
Documenting how features work.
Report bugs and errors to development teams
Help troubleshoot issues
Conduct post-release/ post-implementation testing
Work with cross-functional teams to ensure quality throughout the software development lifecycle
Reviewing and analyzing system specifications
Executing test scripts and reviewing results
Reporting and documenting technical issues
Provide end-user application support (end user support requires access to customer data which includes protected health information) provide Customer Service support as needed via phone and/or email
Proactively assume responsibilities for technical tickets that come in via phone or email from our customers.
Documents technical tickets in the Customer Relationship Management (CRM) software from start to finish including updates and final resolution.
Assess the technical issues and determine whether the issue can be resolved directly or whether the issue must be escalated.
Assess and communicate to internal and external stakeholders the issue, the breadth of impact of the issue, and expected resolution, if or when known, via internal ticketing.
Assume full responsibility for the issue and its resolution, even if escalated and triaged, until issues is fully resolved.
Follow customer service procedures for all operations including, but not limited to, user account management functions
Understands and complies with all company Privacy and Security standards
Light data entry
Other duties as assigned
Qualifications
Proven experience as a QA tester or similar role
Ability to document and troubleshoot errors
Excellent communication skills both verbally and written
Attention to detail
Analytical mind and problem-solving aptitude
Customer service minded and detail oriented
Excellent troubleshooting and problem solving skills
Ability to communicate instructions in a clear and concise manner
Comfortable multitasking in fast paced environment
Able to work independently as well as part of a dynamic team
Preferred Skills:
3+ years of Technical Support experience
Strong communication and listening skills
Strong analytical skills
Knowledge of health care, insurance, medical terminology, CPT, HCPCS, DRG, Revenue, ICD-9, ICD-10 preferred
Knowledge of databases and Microsoft SQL Management Studio or equivalent
Strong computer skills
Detail oriented
WCAG Compliance Testing a plus
Experience:
QA testing: 1 year (Required)
Benefits
· Medical, Dental & Vision insurance
· 401(k) retirement savings with employer match vesting immediately
· Vacation and sick paid time off
· 7 paid holidays & 2 floating holidays
· Paid maternity/paternity leave
· Disability & Life insurance
· Flexible Spending Account (FSA)
· Employee Assistance Program (EAP)
· Free on-site fitness center
· Professional and career development initiatives
· Remote work eligible
REMOTE WORK REQUIREMENTS
· Must have high speed Internet (satellite is not allowed for this role) with a minimum speed of 25mbs download and 5mbs upload.
Healthcare Fraud Shield is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
$60k-77k yearly est. 1d ago
Manager of Quality Assurance
Whisker Labs 4.0
Remote quality assurance specialist job
About the Role
Whisker Labs is seeking a Manager of Quality Assurance to join our fully remote development team. Our mobile apps, web portals, APIs, backend components, and AI models play a critical role detecting early warning signs of electrical fires in homes, preventing one of the deadliest types of fires. Our products are used by over 1 million customers to help detect and mitigate fire hazards in homes, quite literally saving lives. Whisker Labs is growing rapidly, and the team maintains a high-energy, fast moving, and creative culture.
The candidate will work within software development scrum teams and the quality assurance team to improve our quality assurance processes and tooling, understand functional requirements, define test cases, implement automated test suites for UIs and APIs, and execute and document those test suites. You must have substantial experience as a quality assurance engineer, as a leader of quality assurance teams, and be able to implement automated test cases in one or more UI test automation frameworks and API test automation frameworks such as Postman, Playwright, Cypress, TestComplete, JMeter, or similar.
Key Responsibilities
Lead Quality Assurance team, improving and establishing quality assurance processes and tooling.
Mentor and manage quality assurance team members. Perform regular performance reviews and 1 on 1s.
Fulfill a functional lead role in quality assurance testing of complex web portals and APIs.
Fulfill a functional lead role in quality assurance testing of complex web portals and APIs.
Collaborate with scrum team and product to define and document test cases.
Implement and execute automated test suites for web portals and APIs using frameworks and such as Cypress, Playwright, Postman, and others.
Implement and automate test suites using languages such as JavaScript and .Net C#.
Utilize Jira and participate in daily scrum team “standups” to communicate and manage testing stories and testing activities.
Utilize test case documentation tools such as TestRail to document test suites as well as the results of running those test suites.
Thorough functional and cross browser testing of web portals.
Understanding of our wider software solution, collaborating with peers across teams.
Establish and maintain a high level of productivity and agility within a scrum team of high skilled full stack developers and data scientists.
Qualifications
Minimum of 3 years experience as a leader of a quality assurance organization, with personnel management responsibility.
Minimum of 7 years experience as a highly productive and hands on quality assurance tester.
Strong proficiency in one or more UI test automation frameworks such as Cypress, Playwright, TestComplete, or others.
Proficiency implementing automated test suites in JavaScript and/or .Net C#.
Strong proficiency in one or more API test automation frameworks such as Postman, NUnit.
Minimum 5 years of hands-on experience implementing automated test suites.
Extensive experience defining, documenting, and executing manual test cases for web portals and APIs.
Experience with cloud ecosystems such as AWS.
Bachelor's degree in computer science or computer engineering, or equivalent professional experience.
Extensive experience with Jira.
Extensive experience working within an agile scrum team.
Experience with Git or equivalent code management tool.
Ability to work effectively and reliably in a fully remote, fast-paced environment.
Independent, self-learner, excellent problem solver.
Preferred Qualifications
Experience integrating automated tests suites with GitHub and build pipelines.
Experience with TestRail.
Experience with mobile app testing.
Why Join Us?
By joining our team, you will have the opportunity to be a part of a groundbreaking technology that is creating a new category while helping to protect families, homes, and communities from the devastating impacts of electrical fires. We are a passionate team, dedicated to revolutionizing fire prevention to make the world a safer place. Our pace and growth trajectory offer exceptional opportunities for professional development, and we offer competitive compensation and comprehensive benefits. If you want to take ownership, shape strategy, and drive meaningful change, you'll love Whisker Labs.
Whisker Labs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$78k-116k yearly est. 60d+ ago
Lead QA Auditor
Si Solutions, LLC 4.0
Remote quality assurance specialist job
Job DescriptionThe Lead Auditor will play a critical role in ensuring the adequate implementation of the Structural Integrity Associates quality assurance program. The individual in this position will be expected to provide quality engineering support, perform surveillances, and lead and support internal and supplier quality assurance audits. As such, the individual should be able to qualify as a lead auditor under the Structural Integrity Associates quality assurance program within the first six months of hiring on with the company. The position will also involve the performance of contract review and approval, review to support project closeout, and support of the corrective action program.
Primary Responsibilities:
Plan and conduct comprehensive NQA-1 audits of nuclear processes to verify compliance with regulations, standards, and implementing procedures
Perform surveillances to monitor compliance with quality assurance standards
Follow-up on audit findings to ensure effective implementation of corrective actions
Liaise with organizational stakeholders to manage the corrective action process
Contribute to the development and improvement of quality program and procedures
Maintain certification as Lead Auditor in accordance with NQA-1
Review project packages against requirements in support of contract review and project closeout
Review calibration records to support project activities
Update approved suppliers list, performing annual and triennial updates, as applicable, to maintain associated supplier information
Knowledge, Skills, and Abilities:
Extensive experience with 10 CFR 50, Appendix B and NQA-1
Experience with the implementation of 10 CFR Part 21 is desired
Knowledge of commercial grade dedication
Familiarity with quality assurance program development, maintenance, and implementation is desired
Experience in an operating quality assurance organization is highly desired
Skilled in leading NIAC or NUPIC audits is highly desired
Experience with customer audits is desired
Knowledge in the performance of quality control inspections is desired
Problem solving, critical thinking, self-starter, with effective written and verbal communication
Minimum Qualifications:
Bachelor's degree and five years of nuclear experience, or Associate's degree and seven years of nuclear experience. At least five years of experience in leading nuclear quality assurance audits is desired.
Work Environment:
The position can be performed remotely, with at least 25% travel to perform audits and support customer audits as needed
If remote, the individual must be able to follow the remote work policies
Pay Range:
The expected salary range for this role in North Carolina is $117,000 - $125,000 annually. Exact pay will be commensurate with experience.
Export Control Notice:
Certain positions at SIA may require access to information and technology which is subject to Export Administration Regulations 15 CFR 730-774, including those of the US Department of Energy (DOE) in 10 CFR 810 and Nuclear Regulatory Commission (NRC) 10 CFR Part 110. Hiring decisions for such positions must comply with these regulations and may result in SIA limiting its consideration of foreign nationals who are citizens of countries that are not on the DOE's Generally Authorized Destinations List: ***************************************************************************************************
About Us:
SIA is an engineering consulting firm serving various industries including Nuclear Power, Energy Services, Pipeline Integrity, and Critical Infrastructure. Join a team of internationally recognized experts in a culture based on knowledge, excellence, and respect for one another. Our employees are members of a distinct community of internationally respected professionals committed to quality, engineering innovation and a shared goal of building a safer world.
Why Work at SIA?
SIA offers a competitive salary and performance-based bonus program. Our retirement benefits include a Traditional 401k, Roth 401k, and an employer match. To help employees maintain a work-life balance, SIA also offers various paid time off including vacation, floating holidays, sick time, and parental leave.
Our employees also enjoy a comprehensive benefits program that includes the following:
Medical, dental, and vision insurance
Life Insurance and AD&D
Short-term and long-term disability
Health Savings Account with employer contribution
Flexible Spending Account for health care and dependent care
ID theft protection and credit monitoring
Structural Integrity Associates, Inc. is an equal opportunity employer.
*****************
SIA does not welcome third-party recruiters, employment agencies, headhunters, etc. Please do not reach out to SIA employees requesting a call, sit down, meeting, or email response.
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$117k-125k yearly 9d ago
Quality Assurance Specialist
STAQ Pharma Inc. 3.7
Quality assurance specialist job in Columbus, OH
Job Description
STAQ Pharma is currently hiring for a Quality AssuranceSpecialist to join our team here in Columbus
Effectively encourage and motivate associates to be successful and remain focused on Quality, Transparency, Safety and Availability objectives compatible with the company's mission and vision. Responsible for providing oversight of the Quality System; including managing control of documents (SOPs, WI, Specifications, Batch Records, etc.) that impact the identity, strength, quality, and purity of finished product, and providing support on Quality management projects.
Duties/Responsibilities:
Lead the document control program to ensure procedures meet CGMP requirements
Manage training documentation and track employee compliance with training plans
Issue GMP documents including Master Batch Production Records, Room and Equipment Logs, Document Change Orders, etc.
Support in-process and finished product lot acceptance sampling and inspection
Participate in investigations and problem solving of raw material, in-process, and finished product non-conformances with production personnel and/or supplier
Develop and implement corrective and preventive actions geared toward continuous process improvements
Support the finished product label printing and issuance process
Write and implement standard operating procedures to meet and maintain FDA cGMP, USP, and state licensure requirements
Provide supplier related support to production and receiving inspection team
Other duties and tasks, as assigned
Required Skills/Abilities:
Excellent independent judgement and interpersonal skills
Excellent mathematical, written communication, and verbal communication skills
Strong technical writing skills and attention to detail
Knowledge of and proficiency in the use of basic statistics
Familiarity with Good Manufacturing Practices and FDA Regulations
Supplier Auditing experience
Knowledge of ERP System
Proficient in using Microsoft Word, Excel, PowerPoint, Outlook: experience with OneNote and Publisher a plus
Education and Experience:
2-5 years of Quality Assurance experience
Pharmaceutical, Medical Device, or biotechnology industry experience, preferably in support of manufacturing
B.S. or B.A. on Sciences or a relevant field or equivalent experience
Professional certification in Quality Engineering or Quality Auditing, preferred
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
$53k-83k yearly est. 1d ago
Clinical Quality Assurance Specialist
Lumos Pharma 4.0
Remote quality assurance specialist job
Clinical Quality AssuranceSpecialist Lumos Pharma is a clinical-stage biopharmaceutical company whose mission is to develop new therapies for people with rare diseases, prioritizing its focus where the medical need is high, and the pathophysiology is clear. We are committed to this mission and a strategy grounded upon time and cost-efficient drug development to deliver safe and effective therapies to patients. We take a patient-centric approach and maintain inspection-readiness across our programs. This position reports to the Vice President, Quality and Compliance, and is responsible for providing quality oversight of clinical trial activities performed in compliance with Good Clinical Practices (GCP). This position also supports internal quality systems and compliance functions. The Clinical Quality AssuranceSpecialist is expected to execute established processes involving quality assurance, quality systems, and compliance. ESSENTIAL FUNCTIONS
Author, review, and/or approve SOPs, protocols, study plans, and other applicable clinical documents in accordance with GCP requirements
Provide input on protocol deviations and associated corrective/preventive actions involving clinical trials.
Perform audits of clinical trial sites and clinical studies (e.g., trial master file, clinical study report, etc.)
Complete required tasks in the electronic quality management system
Assist with training coordination, ensuring employees are up to date on quality and compliance requirements
Assist with audits of external suppliers
Routinely work with internal and external stakeholders to achieve cross-functional goals.
Each employee is responsible for financial and compliance controls as they relate to their roles. For example, being fiscally responsible in purchasing decisions and completing compliance training within the specified time frames.
REQUIRED QUALIFICATIONS Education
Bachelor's Degree (four-year college or technical school) required, Field of Study: Biology, Chemistry, Health Administration, or related technical discipline
EXPERIENCE
1-3 years of experience in quality assurance within the pharmaceutical or biotech industry
PREFERRED QUALIFICATIONS
Knowledge of GMP and GCP regulations
Strong attention to detail, documentation accuracy, and organizational skills
Microsoft Office
Experience with MasterControl is desirable
Experience with CDER BIMO inspections is desirable
COMPETENCIES
Analytical Skills: Strong analytical skills with a strategic mindset for clinical development and commercialization.
Communication: Excellent communication skills, with the ability to clearly articulate complex scientific information to technical and non-technical audiences.
Relationship Builder: Ability to work effectively in a cross-functional team environment and to build relationships with internal and external stakeholders.
Business Acumen: Business acumen is the ability to understand and discriminate between various business-related topics and issues.
Decision-Making/Judgment : Decision-making skills look at the ability of the individual to select an effective course of action while controlling resources and expenditures.
WORK ENVIRONMENT This position can work remotely in the United States. TRAVEL EXPECTATION Up to 10% What you can expect as a Lumosian
Industry-competitive compensation
Generous health and welfare benefits, including company-paid dental and vision benefits with dependents coverage, short-term and long-term disability, and basic life Insurance.
Lumos covers 85 - 95% of the medical premium
Health Reimbursement Arrangement
8 weeks of fully paid parental leave for all new parents
Gym or fitness class reimbursement
401(k) with 5% employer contribution
Flexible work hours and location
Generous PTO policy
11 paid holidays in the US
Offices in Austin, TX, and Ames, IA
$51k-86k yearly est. 49d ago
QA Specialist - Inpatient/Outpatient Coding
Netsmart
Remote quality assurance specialist job
Shape the Future of Clinical Accuracy. Are you a coding professional who thrives on precision, collaboration, and continuous improvement? As a QA Specialist, you'll play a key role in ensuring the integrity of clinical documentation and coding across both Inpatient and Outpatient settings. This is an opportunity to make a real impact-enhancing compliance, optimizing reimbursement, and supporting better patient outcomes.
Position Summary:
The QA Specialist is responsible for ensuring the accuracy, compliance, and integrity of coding and clinical documentation across Inpatient and Outpatient settings. This role will focus on auditing ICD-10-CM/PCS/CPT/HCPCS codes, and IRF-PAI submissions to validate adherence to regulatory requirements, payer guidelines, and organizational standards. The QA Specialist collaborates with coders, clinical teams, and leadership to identify trends, provide feedback, and implement process improvements that enhance coding accuracy, optimize reimbursement, and minimize compliance risk.
Key Responsibilities:
Audit Inpatient, Outpatient, and IRF-PAI coded records for accuracy, compliance, and completeness.
Validate ICD-10, CPT, HCPCS, and IRF-PAI coding/documentation against guidelines and payer rules.
Provide feedback and education to coders and clinicians on audit findings.
Track and report audit results, error trends, and coder performance.
Ensure compliance with CMS, OIG, HIPAA, and payer requirements.
Collaborate with coding, CDI, and revenue cycle teams to improve documentation and coding practices.
Support readiness for regulatory updates and external audits.
Qualifications:
CCS, CPC, CIC, or CCA certification; additional IRF-PAI training/certification preferred.
12 months in coding and/or auditing Inpatient, Outpatient, and/or Rehab records; strong knowledge of ICD-10-CM/PCS, CPT, and HCPCS coding systems.
Strong knowledge of ICD-10-CM/PCS, CPT, HCPCS, DRGs, APCs, and IRF-PAI requirements.
Excellent analytical, communication, and reporting skills proficiency with EHR and coding/auditing software.
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.
$50k-79k yearly est. Auto-Apply 60d+ ago
Quality Assurance Specialist II, CMO
Harrow, Inc.
Remote quality assurance specialist job
Before reading the job post, we encourage you to watch this video about our company.
It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us.
Who is Harrow?
Harrow (Nasdaq: HROW) is a leading North American ophthalmic-focused pharmaceutical company. Harrow is an incredible entrepreneurial company - where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow's values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world -
providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need
. We encourage you to learn more about Harrow and its unique culture to see if you're the right person to help contribute as we build a truly exceptional company, one we are all so proud of!
Harrow's ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:
An expanding Posterior Portfolio including IHEEZO and TRIESENCE
A broad Dry Eye Disease product line, led by VEVYE and bolstered by well-known adjacent ocular surface disease products such as FLAREX and TOBRADEX ST
A Specialty Anterior Segment product line, which includes various high-need and utility products such as ILEVRO , NEVANAC , and VERKAZIA
Job Summary
The QA Specialist II is responsible for overseeing and supporting external manufacturing operations of our global CMO Partners. The QA Specialist II position is an individual contributor role responsible for providing mid-level QA oversight of CMO operations in accordance with business agreements and international regulatory and industry standards. Secondarily, this role provides mid-level administrative support and basic general peer-to-peer guidance to junior team members to the internal quality department. Duties also include administrative tasks and projects for both the management and for members of the quality department.
Core Responsibilities
Partner closely with Harrow Eye's External Manufacturing, Supply Chain and Regulatory Affairs team to ensure consistent and collaborative communication to external manufacturing partners
Work cross functionally to provide a single point of contact for QA technical support to internal team and external manufacturing partners
Effectively communicate issues, risks, and proposed solutions within the organization
Assist with, conduct and provide QA approval of investigations, CAPAs, changes, validation documentation, and other related GMP documentation.
Provide communication, support, and guidance to manufacturing partners and within the QA CMO team
Facilitates implementation of policies and procedures for CMO compliance, including development of quality agreements. Quality business processes and product disposition in accordance with team derived strategy and business realities.
Perform batch record review and lot disposition activities as required
Support internal and external audits as needed
Create and revise standard operating procedures as needed
Coach and mentor junior team members on a peer-to-peer level basis.
Other duties as assigned.
Qualifications & Requirements
A minimum of BS/BA in a scientific disciplinary.
5+ years related industry experience with a minimum of 3 years' experience in quality assurance, quality control and compliance.
Proven track record on investigations, deviations, change controls, product quality complaints and supplier qualification.
Strong organizational skills, including ability to follow assignments through to completion.
Knowledge of relevant regulations and guidance documents
Strong decision-making capability and ability to ask compelling questions and to think strategically and understand global impact of decision
Excellent verbal and written communication skills
Detail-oriented with skills in problem solving and solid decision-making abilities
Experience with working autonomously with proven ability to meet deadlines
Proficient in the use of standard Microsoft Office software products, including Outlook, Word, and Excel required.
$50k-79k yearly est. Auto-Apply 23d ago
EN/VR QA & Training Specialist
Cybermedia Technologies
Remote quality assurance specialist job
CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day.
The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community.
We are seeking to hire an EN/VR QA & Training Specialist to our team!
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The EN/VR QA & Training Specialist leads advanced quality assurance and training activities for the EN/VR Help Desk. This position performs in-depth performance analysis, conducts comprehensive call monitoring, and delivers individualized coaching and feedback to Help Desk staff to drive ongoing quality improvement and compliance. The Specialist develops and updates training programs, oversees onboarding and continuing education initiatives, and works closely with management to identify trends and recommend process enhancements. Responsibilities include detailed documentation of findings, analysis of key performance metrics, and facilitating workshops or group training sessions.
Duties and Responsibilities:
• Lead advanced call monitoring and quality assurance for EN/VR Help Desk operations.
• Analyze performance data and key metrics to identify trends, risks, and opportunities for improvement.
• Provide detailed coaching and actionable feedback to individual staff and teams.
• Develop, deliver, and update training programs, materials, and job aids.
• Facilitate onboarding for new Help Desk staff and ongoing development for existing team members.
• Document and report on quality assurance findings, compliance issues, and training effectiveness.
• Collaborate with management to implement process improvements and best practices.
Requirements:
• Bachelor's degree with 2-4 years of relevant experience, or high school diploma/GED with 8-10 years related experience.
• In-depth experience conducting quality assurance, performance analysis, and staff coaching in customer service or help desk environments.
• Strong analytical skills and proficiency with call monitoring and reporting tools.
• Demonstrated ability to develop training content and deliver effective training sessions.
• Excellent written and verbal communication and interpersonal skills.
• Leadership ability and proven track record of driving quality improvements.
• Thorough understanding of program compliance and service standards.
Must be able to obtain and maintain a SSA Public Trust Clearance
If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including:
Paid vacation & Sick leave
Health insurance coverage
Career training
Performance bonus programs
401K contribution & Employer Match
11 Federal Holidays
$50k-79k yearly est. Auto-Apply 60d+ ago
QA/Compliance Specialist - Wellness and Consumer Brands
Bioptimizers
Remote quality assurance specialist job
At BiOptimizers, our mission is to move people from baseline health to peak biological performance. Rooted in scientific rigor, we design supplements and experiences that empower individuals to excel. Our remote-first team collaborates cross-functionally, blending innovation with results to magnify human potential.
The QA/Compliance Specialist plays a key role in ensuring that all products, raw materials, and manufacturing partners meet the company's quality and regulatory standards. This position is responsible for reviewing and maintaining quality documentation, approving and monitoring suppliers, and ensuring compliance with the Dietary Supplement Health and Education Act (DSHEA), 21 CFR Part 111/117, and related FDA and FTC regulations
Key Responsibilities
Quality Documentation & Product Compliance
Review Certificates of Analysis (CoAs), master manufacturing records (MMRs), and batch production records (BPRs) from contract manufacturers for accuracy and completeness.
Verify that all documentation complies with internal specifications, label claims, and DSHEA requirements for identity, purity, strength, and composition.
Maintain comprehensive document control systems, including version management, retention, and archival of GMP documentation.
Review finished product labels and marketing claims for DSHEA and FDA compliance.
Support product release processes by ensuring that each lot meets established quality standards before distribution.
Supplier Qualification & Oversight
Lead or support supplier qualification, approval, and requalification activities per company procedures and DSHEA/GMP standards.
Evaluate supplier documentation, including GMP certifications, audit reports, questionnaires, and ingredient specifications.
Maintain the Approved Supplier List (ASL) and track supplier performance, deviations, and corrective actions.
Support audits of contract manufacturers and ingredient suppliers to verify compliance with GMP and DSHEA.
Regulatory & DSHEA Compliance
Ensure all dietary supplement products are manufactured, labeled, and marketed in compliance with DSHEA, FDA, and FTC regulations.
Maintain awareness of regulatory updates related to dietary supplements and communicate implications to internal stakeholders.
Assist in managing adverse event reporting, product recalls, and regulatory inspections in alignment with DSHEA and company policy.
Support development, review, and continuous improvement of SOPs, CAPAs, and change control processes.
Partner with cross-functional teams to ensure product claims are substantiated and compliant with DSHEA structure/function requirements.
Continuous Improvement & Quality Culture
Identify gaps in quality systems and recommend enhancements to strengthen compliance and operational efficiency.
Support internal training programs on DSHEA, GMP, and quality standards to reinforce compliance culture across teams.
Participate in internal audits and assist in readiness for FDA, NSF, or third-party inspections.
Education: Bachelor's degree in Life Sciences, Food Science, Chemistry, Biology, or related field required.
Experience:
3-5 years of QA/compliance experience in the dietary supplement, nutraceutical, or pharmaceutical industry.
Demonstrated understanding of DSHEA, FDA cGMP (21 CFR Part 111/117), and related regulatory requirements.
Experience working with contract manufacturers and suppliers in a quality or compliance capacity.
Strong attention to detail and organizational accuracy.
Excellent written and verbal communication skills.
Proficiency with document management systems and Microsoft Office Suite.
Ability to interpret and apply DSHEA, GMP, and labeling regulations in practical business settings.
Preferred Qualifications
Experience with regulatory submissions, structure/function claim substantiation, and label compliance review.
Familiarity with NSF, UL, Non-GMO, and Organic certification standards.
Experience using electronic QMS or document control software (e.g., MasterControl, Greenlight Guru, TrackWise).
Knowledge of international supplement regulations (e.g., Health Canada, EU).
Work Location
This is a fully remote position. BiOptimizers has a globally distributed team and supports flexible work arrangements across time zones.
Company Hours & Collaboration
With team members across many countries and time zone differences of up to 16 hours, we've established a standard collaboration window from 9:00 AM - 5:00 PM EST.
This is not a required work schedule, but a shared time frame for meetings and team syncs. At BiOptimizers, we support flexibility - team members are encouraged to work the hours that best suit them, as long as they:
Attend required meetings
Communicate effectively across time zones
Deliver work by agreed-upon deadlines
Equal Opportunity Statement
BiOptimizers is committed to diversity and inclusion and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by applicable law.
$50k-79k yearly est. Auto-Apply 23d ago
Remote QA / Testing expert on Oracle Payroll
CapB Infotek
Remote quality assurance specialist job
.
As part of one our ongoing Oracle HCM implementation, we are looking for a QA / Testing expert who can work remotely and have had previous experience in
1. Oracle Payroll testing
2. Integration Testing
3. Any experience in OIC, Oracle Integration Cloud Services is a Plus.
If interested, please rush your resume, with contact details and mention your absolute best rate/hr.
$41k-72k yearly est. 60d+ ago
Cx - QA/QC Support Specialist (Electrical)
Vertex Innovations 4.7
Remote quality assurance specialist job
The Electrical Cx - QA/QC Support Specialist ensures that electrical systems in data center projects meet all quality, safety, and operational requirements.
This role combines proactive oversight with responsive problem-solving to ensure that power distribution, grounding, and protection systems are properly designed, installed, tested, and commissioned according to owner expectations, safety standards, and industry best practices. Due to the hazards associated with electrical systems, the specialist supports and coordinates closely with the Energy Marshal, confirming all pre-energization verifications and documentation are complete before startup. Working collaboratively with contractors, engineers, and customer teams, the specialist maintains professionalism under pressure and encourages a cooperative, improvement-oriented culture.
The ideal candidate brings deep experience in electrical commissioning, strong safety awareness, and excellent communication and analytical skills.
Location: This position is considered remote work, but you are required to be on-site at various client project sites each week as assigned.
Key Responsibilities:
Commissioning Activities
Ensure all electrical systems are installed, tested, and performing in accordance with project specifications, design intent, and applicable codes and standards.
Review Factory Acceptance Test (FAT) results for major equipment and track closure of open or deferred items with vendors and site teams prior to functional testing.
Conduct proactive inspections through L1-L3 phases to confirm proper handling, installation, and readiness of equipment such as switchgear, PDUs, UPS systems, transformers, and generators.
Verify that pre-functional and startup testing (L3) are properly executed and documented by trade contractors, ensuring all Lockout/Tagout (LOTO) and energization activities are coordinated with the site Energy Marshal.
Validate integration between electrical, mechanical, and control systems, and oversee corrective actions through retesting prior to handoff to commissioning.
Documentation and Reporting
Prepare, maintain, and track QA/QC documentation-including inspection reports, checklists, MOPs, and test verification forms-within approved customer platforms.
Compile and submit comprehensive commissioning reports and turnover packages that include test results, lessons learned, and as-built documentation.
Collaboration and Communication
Coordinate daily with project managers, design engineers, contractors, and client representatives to align quality and commissioning activities with project milestones.
Participate in commissioning meetings, site walkdowns, and coordination sessions to report progress and identify potential risks or delays.
Communicate findings constructively and participate in coordination meetings to report QA/QC progress, readiness, and safety verification prior to energization.
Quality Assurance
Perform field inspections to verify conformance with drawings, specifications, and best practices, emphasizing electrical safety and energization readiness.
Identify and document non-conformances, recommend corrective actions, and support procedural improvements to enhance safety, efficiency, and reliability.
System Turnover & Handoff Support
Support commissioning handoff from L3 to L4, coordinating documentation and verifying closeout deliverables.
Collect and verify O&M manuals, training materials, warranties, and attic stock for turnover to operations.
Assist in scheduling and pre-coordination of training for operations staff.
Qualifications:
Education:
Bachelor's degree in Electrical Engineering or a related field. Equivalent experience may be considered.
Relevant certifications, such as Certified Commissioning Professional (CCP), Professional Engineer (PE), or LEED Accredited Professional, are a plus.
Experience:
Minimum of 5 years of experience in electrical systems commissioning, preferably in data centers or mission-critical facilities.
Expertise in electrical distribution systems, including low, medium, and high-voltage equipment.
Familiarity with industry standards and codes, such as IEEE, NEC, NFPA, and NETA.
Skills:
Strong technical knowledge of electrical system design, operation, and testing.
Proficient in commissioning and project management software, such as Cx Alloy, Bluebeam, Procore, or similar platforms.
Excellent problem-solving and analytical skills.
Strong verbal and written communication skills.
Ability to manage multiple priorities in a dynamic, fast-paced environment.
Working Conditions:
Regular travel to data center project sites.
Ability to work in construction and industrial environments, including exposure to varying temperatures, noise levels, and confined spaces.
May require extended hours during critical project phases.
Compensation:
$80,000 - $130,000, dependent on experience and location
Health Benefits: Medical, Dental, Vision, LTD/STD, Life-AD&D
Retirement: 401(k), discretionary Pension & Profit sharing, subject to Plan documents
15 days paid time off (prorated based on start date) and 8 holidays
About Vertex
Vertex Innovations, Inc. is a Colorado company founded in 2003 by Wayne and Erica Smith. "We could see where the future of communications was heading and wanted to take our passion and skill to build the nation's telecommunications infrastructure." Since those early days, Vertex Innovations has managed the buildout of today's wireless and fiber networks connecting millions of Americans and improving their daily lives.
Our mission is to utilize our talents, experience, knowledge, and determination to create a connected society where everyone has the opportunity to foster meaningful connections, acquire knowledge, and make a positive impact on society.
At Vertex, these Core Values created by our team serve as our guide in shaping today's connected society.
Integrity - To move through the world with honesty and truth empowering our employees, clients and communities through our words and actions.
Accountability - To take full ownership and responsibility in our roles as we serve our company, clients and communities.
Commitment - To stand behind our word and our promises
Respect - To embrace and honor the individuals, clients, and companies in their contribution to the work that we create together through our interactions, conversations and our way of being.
Performance - To allow ourselves to be measured by our commitments and be accountable for every action to our employees, clients, and communities.
VERTEX Innovations, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$36k-59k yearly est. 48d ago
ASSURE Patient Specialist - San Antonio, TX (Per Diem/On Call)
Kestra Medical Technologies
Remote quality assurance specialist job
The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.
The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings.
This is a paid per fitting position.
ESSENTIAL DUTIES
Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra.
Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills
Willingness to contact prescribers, caregivers and patients to schedule services
Ability to accept an assignment that could include daytime, evening, and weekend hours
Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services
Measure the patient to determine the correct garment size
Review and transmit essential paperwork with the patient to receive the Assure garment and services
Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings
Flexibility of work schedule and competitive pay provided
Adhere to
Pledge of Confidentiality
Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case.
COMPETENCIES
Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement.
Integrity: Commitment, accountability, and dedication to the highest ethical standards.
Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
Action/Results: High energy, decisive planning, timely execution.
Innovation: Generation of new ideas from original thinking.
Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations.
Highly organized, service and detail orientated
Passionate about the heart-failure space and a strong desire to make a difference
Strong interpersonal skills with communicating and assisting clinicians with providing care for patients.
Interest and desire for life-long learning to continuously improve over time.
Requirements
Education/Experience Required:
1 year in a paid patient care experience (not as a family care giver)
Clinical or engineering background which may include but is not limited to nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians.
Disclosure of personal NPI number (if applicable)
Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra.
Willingness to pay an annual DME fee which is deducted from the completed work order
Ability to pay for vendor credentialing upfront during a 90-day probationary period
Experience in patient and/or clinician education
Valid driver's license in state of residence with a good driving record
Ability to consistently work remotely Disclosures are required for any potential relationships and referral sources
Must be able to achieve credentialing for hospital system entry including, but not limited to:
Documentation of vaccination and immunization status
Pass background check
Pass drug screening testing
Review and agree to hospital policies and procedures
Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety
Preferred:
Knowledge of MS Office, Excel, PowerPoint, MS Teams
Direct cardiac patient care experience - RN, RT, CVIS, Paramedic, CRM
WORK ENVIRONMENT
Variable conditions during travel
Minimal noise volume typical to an office or hospital environment
Possible environmental exposure to infectious disease (hospital and clinic settings)
Extended hours when needed
Drug-free
PHYSICAL DEMANDS
Ability to travel by car
Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage
Frequent stationary position, often standing or sitting for prolonged periods of time
Frequent computer use
Frequent phone and other business machine use
Occasional bending and stooping
Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle
TRAVEL
Frequent travel by car in agreed upon geography
OTHER DUTIES:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
$46k-81k yearly est. Auto-Apply 60d+ ago
QA Compliance Specialist
Lancesoft 4.5
Quality assurance specialist job in Columbus, OH
The QA Compliance Specialist position exists to support the execution of quality & regulatory functions in the organization to ensure compliance with the AV-SH quality/business systems to applicable regulations, standards and corporate policies.
Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
Support external audit activities (FDA, FDB, ISO registrar audits etc.).
Audit areas of client s Vascular Quality System.
Support administration of Quality System processes (CAPAs, Internal Audits etc.).
Generate and distribute periodic open CAPA and Internal Audit Corrective Action (IACA) reports.
Track and trend compliance activities on a periodic basis. This may include CAPA & IACA metrics etc. Generate compliance metrics for Management Reviews.
Assist the organization to receive timely feedback on open corrective actions.
Participate in cross divisional activities to integrate quality system information.
Conduct review and update Quality System procedures as necessary.
Assist in developing & conducting Quality System training as necessary.
File Quality Records (audit reports, IACAs, CAPAs etc.).
Ensure that all responsibilities are carried out in compliance with governing regulations and standards.
Other duties as assigned.
Education:
Bachelor Degree or equivalent plus 4 + years of related work experience or equivalent combination.
$69k-90k yearly est. 46d ago
Data & Quality Assurance Project Coordinator (Remote, contract)
Infuse 3.8
Remote quality assurance specialist job
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals-every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy
We are looking for a detail-oriented and organized Data & Quality Assurance Project Coordinator to support the planning, execution, and completion of key projects. This role combines project coordination with quality control - ensuring that data, reports, and processes meet the highest standards of accuracy and consistency. Proficiency in Power BI, strong data management skills, and a focus on continuous improvement are essential for success in this fast-paced environment.
Key Responsibilities
Support end-to-end project management tasks, ensuring timely and high-quality delivery.
Use Power BI to analyze, visualize, and validate data for actionable insights.
Implement and maintain QA checks on data, reports, and project deliverables to ensure accuracy and reliability.
Maintain thorough project documentation and perform data validation and quality audits.
Collaborate with cross-functional teams to identify process gaps and drive improvements.
Support decision-making by preparing detailed, accurate, and visually clear reports.
What We're Looking For
Proficiency in Power BI and Microsoft Office (especially Excel).
Strong attention to detail, organizational, analytical, and quality assurance skills.
Experience with data entry, validation, and dataset management.
Familiarity with QA methodologies or data testing processes is a plus.
A basic understanding of database systems and validation processes.
Proficiency in Ukrainian and/or Russian languages.
If you thrive on ensuring both project success and data integrity, and you value precision as much as progress, we'd love to hear from you!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
$46k-72k yearly est. Auto-Apply 9d ago
Provider Quality Assurance Specialist (Remote NC)
Vaya Health 3.7
Remote quality assurance specialist job
LOCATION: Remote - this is a home based, virtual position that operates Monday - Friday from 8:30am - 5:00pm EST. Candidate should live in North Carolina or within 40 miles of the North Carolina border. Must be willing to travel as needed for Health and Safety (H&S) reviews.
GENERAL STATEMENT OF JOB
This position is responsible for the assessment of services delivered to members to ensure services delivered are consistent with funding requirements, best practices, provider's contracts, and federal/state rules and regulations. The person in this position monitors provider agencies and independent practitioners within the Vaya Health provider network receiving reimbursement for service provision under Medicaid, the Innovations waiver, and state funding. This position works with a team of reviewers, using monitoring tools and processes to identify instances of non-compliance that impact service/system quality. Monitoring activities may include investigations, record reviews, health and safety checks, and the provision of technical assistance. Focused monitoring may also be conducted as a result of trends identified in data reports, complaints, concerns, and incidents, or as a result of a directive by the NC DHHS to ensure quality of care of service for members. In addition, the Quality AssuranceSpecialist will monitor the implementation of interventions aimed at addressing areas of non-compliance, to ensure services are being delivered to members according to all applicable rules, regulations, and best practice models, and to ensure the health and safety of members.
ESSENTIAL JOB FUNCTIONS
The incumbent in this position serves as part of a monitoring team and will work as a part of that team to complete monitoring of network providers. Responsibilities include:
Network Performance Review and, Clinical Provider Monitoring Oversight:
Complete monitoring of behavioral health and physical health providers, including Post-Payment reviews, Block Grant Monitoring reviews, and Focused reviews based on performance report triggers as well as trends identified in data reporting, and other ad-hoc reviews as assigned. The incumbent may function as the lead reviewer or may assist, and specific tasks involved include desk top reviews, on-site reviews, reviews of member records, personnel files, provider policies, and staff and member interviews as part of the monitoring and investigation processes.
Responsible for all correspondence, reports, monitoring reports, report of findings, and plan of correction activities for any review on which he or she serves as lead reviewer. Provide technical assistance to providers during the course of reviews to assist providers in successful service delivery.
Complete and archive all correspondence, reports, monitoring reports, report of findings, and plan of correction activities for any review on which the incumbent serves as lead reviewer.
Makes appropriate referrals to external entities as needed.
Responsible for tracking the implementation of plans of correction to ensure out of compliance areas are addressed and mitigated within required timeframes.
Technical Assistance Referrals:
Support Network Providers by providing technical assistance and responding to technical assistance referrals as assigned.
Complete all associated activities to document and track technical assistance provided.
Health/Safety Checks:
Conduct announced or unannounced Health and Safety checks as needed and/or assigned to assess quality of care and ensure member Health and Safety.
Other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES
Success in this position requires exceptional interpersonal skills, and highly effective communication ability. A high level of diplomacy and discretion is required to effectively negotiate and resolve issues. In addition, the person in this position must have:
Knowledge of state and federal rules, requirements and practices related to the service continuum in North Carolina.
Knowledge of policy and procedure is essential related to monitoring plans of correction and resolution.
Ability to analyze and interpret policy and procedural guidelines.
Problem solving and conflict resolution skills are essential.
Excellent computer skills; proficiency in Microsoft Office Suite; and experience creating documents, forms, and graphs.
Skilled in organizing workflow and strong detail orientation.
Excellent verbal and written skills.
EDUCATION & EXPERIENCE REQUIREMENTS
Bachelor's degree in a Human Service field (such as Psychology, Social Work, etc.) required. Master's degree preferred. Two years of experience in the field of mental health, intellectual and developmental disabilities, or substance use disorders is required.
Meeting the criteria of being a North Carolina Qualified professional in 10A NCAC 27G .0104 is preferred.
Licensure/Certification Required:
CLEAR/NCIT Basic Certified Investigator (certification should be completed within the first 9 months of employment)
Preferred work experience:
Three or more years of experience in the field of mental health, intellectual and developmental disabilities, or substance use disorders is preferred.
Meeting the criteria of being a North Carolina Qualified professional in 10A NCAC 27G .0104 is preferred.
PHYSICAL REQUIREMENTS
Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers.
Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
Mental concentration is required in all aspects of work.
RESIDENCY REQUIREMENT: The person in this position should live in North Carolina or within 40 miles of the North Carolina border.
SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation.
DEADLINE FOR APPLICATION: Open until filled
APPLY: Vaya Health accepts online applications in our Career Center, please visit ******************************************
Vaya Health is an equal opportunity employer.
Quality assurance specialist job in Canal Winchester, OH
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Canal Winchester, Robinette Way
Division: Solutions
Job Posting Title: Quality Assurance Assistant (3rd Shift-10:00pm-6:30pm)
Time Type: Full Time
Position Description Summary:
Responsible for ensuring accurate centralized data capture. Responsible for performing product inspection and audits of quality control programs. Perform shipping distribution inspections, and sampling and testing operations. May assess draft and final label copy, utilizing knowledge of labeling regulations. Minimizes down time by reducing production rework and recalls.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
* Advise operators on escalation procedures
* Responsible for the documentation of inbound and trailer defects (photos, initial report, enter data into Damage Reduction Database, emails to appropriate distribution lists)
* Report and follow-up on all inbound and trailer defects (return, rework, accessorial)
* Distribute WPPS and procedure updates
* Shift training on Quality, rework projects, standard updates & procedure updates
* Assist in managing rework projects
* Safety Liaison - incident reporting, follow-up, investigations
* Perform quality checks
* Release product when required
* Perform root cause analysis and action plans for QIs
* Acts as a contact for Pest Control in lieu of Quality Manager
* Shift Audits
* Monitor operators for compliance with standard
* Maintains a clean and safe work environment
* Follows all SOP and safety guidelines
* Maintains a high level of quality in work performed
* Performs other duties as assigned
The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.
Working Environment:
Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.
Accountability - Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways.
Impact of Decisions - Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health. Working
Relationships - Regularly interact with peers and management concerning matters of complex scope and discretion.
Scope - Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel.
Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.
Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):
This is a senior level position. Proficient in MS Office. Effective written and oral communication skills required. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$26k-53k yearly est. 9d ago
QA Operations Materials Associate
American Regent Laboratories 4.7
Quality assurance specialist job in New Albany, OH
Nature and Scope This position is a member of the Quality Assurance team. This position is responsible for ensuring the overall Quality in their assigned areas through the execution of site policies and procedures, programs and work instructions. Ensures all processes and products meet specifications and that products are produced in accordance with GMP requirements. This position is responsible for participating in material receipt, then coordinating sampling and inspection for components, in a sterile manufacturing facility. This position is responsible for ensuring the overall Quality of materials as assigned by Quality Management in coordination with other stakeholders such as Materials Management and Operations, etc.
Essential Duties and Responsibilities
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
* Responsible for execution of procedural documentation as they pertain to various aspects of the receiving and sampling processes.
* Performs sampling of components.
* Conduct verifications and checks through accurate material inspections.
* Identify out of specification materials ensuring segregation and escalation, and perform any activities required within the Trackwise Events system
* Management of BPCS for verification and disposition of materials
* Maintain retain samples for all primary and secondary components and labeling
* Performance of DAF (Destruction Approval) process for rejected materials
* Use of Trackwise and Veeva for change controls, as needed
* Ensure errors and omissions are resolved according to Standard Operating Procedure (SOP) requirements
* Ensure all work is performed and documented in accordance with existing Company policies and procedures, as well as cGMP, health and safety requirements.
* Ensure all components and raw materials are appropriately prepared for the applicable status disposition, including all relevant documentation.
* Support generation of logbooks and sheets/labels as required.
* Basic knowledge of cGMPs and supporting regulatory documents
* Perform room, area and equipment clearances that may be necessary for this job function.
* Able to perform tasks with minimal error rate.
* Assist other Quality Assurance Operations Associates, as needed.
* Perform any other tasks/duties as assigned by management.
Education Requirements and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
* High School Diploma or GED equivalent required. Associates or Bachelor's Degree preferred.
* At least two (2) years of related experience (QA, Compliance, Auditing, Laboratory or Inspection, within a GMP environment) preferred.
* Must be able to do work independently.
* Experience in QA working in a cGMP manufacturing environment (preferred)
* Working knowledge and understanding of quality assurance principles and familiarity with QA programs
* Strong analytical skills, attention to detail and adherence to procedures.
* Intermediate skills in Microsoft Word and Excel are required.
* Excellent organizational, interpersonal and communication skills (written and oral) required.
* Ability to take feedback constructively and function in a team-oriented work environment.
* Ability to work overtime as needed.
Physical Environment and Requirements
* Physically able to wear cleanroom/protective gowning and equipment, including but not limited to gowning, goggles, face shields, respirators, and protective gloves. PPE and Respirators are essential for the health and safety of employees.
* Specific vision requirements include 20/20 near vision (can be corrected with eyeglasses or contacts) and color vision.
* Employees must maintain a clean-shaven appearance each working shift to wear tight-fitting respirators properly.
Employee must be able to occasionally lift and/or move up to 25 pounds.
American Regent celebrates diversity and we are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or protected veteran status.
Applicants have rights under Federal Employment Laws.
* FMLA poster: **********************************************************
* Know Your Rights: Know Your Rights: Workplace discrimination is illegal (eeoc.gov)
* Employee Polygraph Protection Act: *********************************************************
Alert: We're aware of individuals impersonating our staff to target job seekers. Please note:
* All legitimate communication will come directly from a verified ARI recruiter either by phone or via an americanregent.com email address.
* Our recruiting process includes multiple in person and/or video interviews and assessments.
* If you are unsure about the legitimacy of a message, contact John Rossini at *************************** before responding.
* We never request payment, bank information, or personal financial details during our offer process.
Your security is important to us, and we encourage you to stay vigilant when job searching.
American Regent Inc. endeavors to make *********************************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email **************************************.
$48k-68k yearly est. Auto-Apply 60d+ ago
Document Specialist
Cozen O'Connor Corporation 4.8
Remote quality assurance specialist job
The Document Specialist is an integral part of our team, transcribing and revising various types of documents and contributing to our commitment to providing the highest quality legal service.
Minimum 3 years of word processing experience. Typing speed of 50+ words per minute.
Proficiency in Windows 10 and 11, Microsoft Office 2016, Outlook, and iManage Work (or comparable Document Management System).
High school diploma.
Document Transcription and Revision:
Accurately transcribe and revise correspondence, pleadings, discovery materials, memos, reports, special forms, voicemails, and hard copy documents.
Proficiency in Adobe Pro, including converting PDFs to Word, reducing file sizes, and using editing tools.
Utilize the typewriter tool for text changes, insert signatures, and create JPEGs/images within PDFs.
Apply Bates labeling and make documents OCR text searchable.
Learn how to create PDF Portfolios for efficient bulk bates labeling.
Document Formatting and Organization:
Prepare mass mailing mail merges.
Clean and format documents using DocXtools, ensuring consistent application of firm styles.
Expertise in cross-referencing and blacklining using Litera or comparable software.
Create table of contents, table of authorities, and points and authorities using Best Authority.
Generate bookmarks and assist in creating closing binders, including hyperlinking embedded documents.
Craft professional PowerPoint presentations and format complex Excel spreadsheets.
Time Management and Technology Skills:
Input attorney time using Intapp.
Create timelines and organizational charts using Word, Visio, or PowerPoint.
Learn the E-Notary and DocuSign processes.
Familiarity with scanning equipment, Dictaphone, and general office technology.
$51k-60k yearly est. Auto-Apply 20d ago
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