Quality assurance specialist jobs in Moore, OK - 66 jobs

Job Description Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet powerful formula: Approach each client engagement as a partnership, create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards. If you are interested in a long and rewarding career working with high-profile clients on some of the most challenging projects in the world, then Decima is where you belong. At Decima, you will be able to explore incredible growth and professional development opportunities. We are looking for a driven and capable Mechanical QA Manager to support us with the development of multiple hyperscale data center projects for one of our top technology clients. This is a client-facing role that requires strong interpersonal, communication and organizational skills, ability to self-direct, client representation, and an emphasis on strong project management fundamentals. Must be able to manage multiple projects concurrently. A strong background in data center development, design, engineering, controls, and operations requirements is a big plus. You will play an integral role in ensuring the development and implementation of the Quality Management System (QMS) in addition to the coordination, performance, and completion of all construction audits and commissioning services of the project. The Mechanical QA Manager is accountable for the quality of work performed, compliance with building codes, safety regulations, as well as meeting the project's contractual requirements set forth by the client. We are looking to bring in dedicated individuals with a passion for innovation and talent for multitasking in a fast-paced environment. We will help you grow, pursue, and fulfill what inspires you so we can make big impacts on the world, together. RESPONSIBILITIES Understand the project scope and requirements. Ensure compliance with quality standards, building codes, safety regulations, and environmental guidelines. Review and verify material submittals for A/E and Client approval. Confirm delivered materials match approved submittals. Manage and review submittals, RFI logs, maintenance logs, and other project documents promptly. Update QC punch lists and coordinate with general contractors (GC) and subcontractors for completion. Conduct internal quality audits and site inspections. Adhere to Quality, Health, Safety, & Environment (HSE) standards. Provide technical support to address operational challenges and client concerns. Plan and inspect Definable Features of Work (DFWs). Develop and implement Audit and Test Plans for quality inspections and testing. Maintain and update Quality manuals, checklists, and forms. Collaborate with third-party QA/QC firms as needed. Participate in Quality Management System (QMS) audits. Build relationships with project partners, consulting engineering firms, public agencies, and clients. Ensure document control compliance and maintain project submittal logs and quality control reports. Verify and document material compliance with approved submittals. Compile and forward project closeout documents, including O&M manuals, as-builts, and warranties. Investigate and address non-conformance issues promptly. Ensure calibration of inspection, measurement, and test equipment. Liaise with the General Contractor, Client, and Project Management team to resolve quality issues. Prepare presentations on progress, findings, and recommendations for management. Review subcontractors' submittals for compliance. Coordinate and monitor subcontractors, suppliers, direct labor, and materials. Collaborate with public utility suppliers for final service connections. Coordinate activities of inspection agencies. Achieve required MEPS and electromechanical inspections. Assist in preparing periodic QA/inspection progress reports. Review and approve subcontractor work percentages. Oversee commissioning processes. Manage the MEP project closeout to ensure all requirements are met. QUALIFICATIONS Required Qualifications: 15+ years of construction and mechanical quality management experience. Bachelor's degree in mechanical, electrical engineering, or a related field. Experience with managing field engineering, inspection, and NDE related to all QA/QC functions. Proficient with reading, understanding, and interpreting plans, specifications, drawings, contracts, and other documents pertaining to MEP aspects of projects. Ability to develop and manage non-conformance, defects, and reporting programs, including root cause analysis. Ability to ensure correct codes, standards, job specifications, project procedures, and federal and provincial regulations are properly identified, correctly specified in detail, and met or exceeded. Ability to work in high-production environments and respond quickly and effectively under pressure and deadlines while maintaining a professional demeanor. Technical knowledge of materials and construction concepts. Experience working as a Mechanical Quality Manager for large semiconductors, industrial, or mission-critical facilities construction projects. An excellent understanding of construction Quality Management Systems (QMS). Familiarity with punch list procedures and project closeout processes. Strong attention to detail and excellent analytical skills. Strong knowledge of high, medium, and low-voltage systems, HVAC, control systems, commissioning, LEED/Green building projects, and general ground-up construction projects as applicable to MEPS. Preferred Qualifications: Project Management Professional (PMP) certification. Construction Quality Manager Certification (CCQM) US Army Corps of Engineers (USACE) Certified Quality Auditor (CQA) Member of the American Society for Quality Six Sigma Certifications ISO 9001 Green Business Certification (LEED) Strong background in data center development and construction POSITION DETAILS: Primary Location (on-site): Oklahoma City, Oklahoma Position: Mechanical QA Manager Position Classification: Salary-based full-time hours Current US work permit required. This position does not offer sponsorship for employment (e.g., H-1B visa sponsorship or transfer not offered) PRODUCTIVITY TOOLS: Microsoft Office Microsoft 365 Decima International is an Equal Opportunity Employer who is committed to the safety and wellbeing of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. At Decima International, we offer a competitive salary package, including paid time off and performance-based bonuses. We also provide excellent medical, vision and dental insurance for our employees.

The Quality Assurance (QA) Manager will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and testing for the organizations. products and/or processes. Supervisory Responsibilities: Hires and trains quality assurance staff. Monitors testing lab and chemistry lab, to ensure testing performance. Conducts performance evaluations that are timely and constructive. Handles discipline and termination of employees in accordance with company policy. Duties/Responsibilities: Develops, implements, and creates process procedures to ensure that processes meet required. specifications for quality, function, and reliability prior to delivery. Identifies and sets appropriate quality standards and parameters for products. Communicates quality standards and parameters to QA team and other appropriate staff. Coordinates product testing processes. Identifies and analyses issues, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues. Reviews client, customer, and user feedback. Maintains compliance with AS9100/ISO9001guidelines, and policies. Maintains certifications. Performs other duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Education and Experience: Bachelors degree in business, Engineering, or field related to the products being developed required. Three to five years of experience in related field required with supervisory experience a plus. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.. Required Skills: Assurance Quality Assurance

Responsibilities Noblis is seeking Quality Assurance Specialists to join our team, providing professional services to the Federal Aviation Administration (FAA). This role supports the Air Traffic Systems and Surveillance Systems directorates within the FAA's Program Management Organization. The Quality Assurance Specialist will develop and implement quality control methodologies to ensure compliance with standards and procedures, focusing on software and hardware evaluation throughout the development lifecycle. Quality Assurance Specialists will support a variety of programmatic and functional elements across automation, communications, navigation, and surveillance portfolios in sustainment or as they progress through the FAA Acquisition Management System (AMS) lifecycle. **Responsibilities** + Develop and implement quality control methodologies to ensure compliance with quality assurance standards, guidelines, and procedures in a complex, computer-based environment. + Define quality characteristics, including metrics, scoring parameters, and resource needs for effective quality control. + Establish and maintain processes for evaluating hardware, software, and associated documentation, participating in reviews at key stages of the development life cycle. + Assist in the development and enhancement of software quality assurance processes, including creating and refining testing methodologies. + Devise appropriate tests for evaluating, debugging, and verifying the accuracy and reliability of systems and equipment against specifications. + Execute quality assurance and test procedures, investigating problems, and developing effective solutions to maintain high standards. + Support continuous improvement initiatives for monitoring, measuring, and evaluating Technical Performance Measurements (TPMs) and Key Performance Indicators (KPIs). + Perform QA activities to validate testing events and ensure that final outputs align with requirements and production reliability. + Report malfunctions, bugs, and errors to management for prompt resolution. + Create, review, and maintain Quality Assurance Plans (QAPs) and Software Quality Assurance Plans (SQAPs) in coordination with program and technical stakeholders. + Manage quality reports and documentation using Digital Engineering tools like Confluence and JIRA. + Apply ISO-9001 quality principles and best practices to assess and resolve process and procedural issues, ensuring client satisfaction. Required Qualifications + Proven experience in quality assurance, preferably within software and systems engineering environments. + Strong understanding of quality control principles, including ISO-9001 standards. + Experience with testing methodologies and tools, and familiarity with Agile Management environments such as Confluence and JIRA. + Excellent analytical, problem-solving, and communication skills. + Ability to work effectively across multidisciplinary teams and manage quality documentation. + Experience in software and hardware evaluation in a regulated environment. + U.S. Citizen or Green Card Permanent Resident who has resided in the U.S. for 3+ years + Travel will vary per project. Must be able to travel as required by the project. + Successfully pass an FAA background investigation/verification and receive a successful final suitability determination. **Educational and Experience Requirements** Work experience that is not relevant to the labor category definition will not be considered in the "Years of Relevant Experience" calculation. **Senior-level** + Minimum of 15 years with Bachelor of Science degree in Computer Science, Electrical Engineering or Information Systems or related field is required. + 5 years of relevant experience may be substituted for the bachelor's degree. + Master's degree or MBA in related field may be substituted for Bachelor's degree and 3 years' experience. + PhD in related field may be substituted for bachelor's degree and 7 years' experience. + Compensation Ranges: $103,950 - $240,350 **Mid-level** + Minimum of 10 years with Bachelor of Science degree in Computer Science, Electrical Engineering or Information Systems or related field is required. + 5 years of relevant experience may be substituted for the bachelor's degree. + Master's degree or MBA in related field may be substituted for Bachelor's degree and 3 years' experience. + PhD in related field may be substituted for bachelor's degree and 7 years' experience. + Compensation Ranges: $85,950 - $149,200 **Junior-level** + Minimum of 2 years with Bachelor of Science degree in Computer Science, Electrical Engineering or Information Systems or related field is required. + 5 years of relevant experience may be substituted for the bachelor's degree. + Master's degree or MBA in related field may be substituted for Bachelor's degree and 3 years' experience. + PhD in related field may be substituted for bachelor's degree and 7 years' experience. + Compensation Ranges: $53,280- $123,300 Desired Qualifications + Demonstrated Verification and Validation (V&V) experience in an aviation or aerospace environment. + Knowledge of FAA standards, methods, and procedures including Systems Engineering (SE) and Test and Evaluation (T&E). + Ability to drive continuous improvements in quality processes + Providing current support to FAA ATEPS II (air traffic engineering program support) + FAA Experience within the past 12 months + Current FAA suitability **Additional Information:** Locations may vary depending on location of the project. Some primary on-site locations include: Washington D.C., Egg Harbor NJ, and Oklahoma City OK. Possibility of some roles allowing for remote/hybrid employment. All roles require U.S. Citizenship or Green Card Permanent Resident who has resided in the U.S. for 3+ years **All roles are contingent on position availability, customer funding, and customer approval.** Thank you for your interest! Overview Noblis (*********************** and our wholly owned subsidiaries, Noblis ESI , and Noblis MSD tackle the nation's toughest problems and apply advanced solutions to our clients' most critical missions. We bring the best of scientific thought, management, and engineering expertise together in an environment of independence and objectivity to deliver enduring impact on federal missions. Noblis works with a wide range of government clients in the defense, intelligence and federal civil sectors. Learn more at Noblis -About Us (***************************************** **Why work at a Noblis company?** Our employees find greater meaning in their work and balance the other things in life that matter to them. Our people are our greatest asset. They are exceptionally skilled, knowledgeable, team-oriented, and mission-driven individuals who want to do work that matters and benefits the public. Noblis has won numerous workplace awards (************************************ . Noblis maintains a drug-free workplace. * _Remote/hybrid status is subject to change based on Noblis and/or government requirements_ Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us (*************************************** . EEO is the Law (************************************************* | E-Verify (********************************************************************************************************************** | Right to Work (**************************************************************** Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits (************************************* page on our Careers (**************************** site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis' total compensation package. Posted Salary Range USD $53,280.00 - USD $240,350.00 /Yr.

**About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri. *This job is contingent upon contract award.* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and regular update of policies and procedures. - Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers. - Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements. - Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures. - Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution. - Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00

READY TO MAKE QUALITY YOUR CRAFT? AT COVERCRAFT, WE'RE LOOKING FOR A COMPLIANCE SPECIALIST WHO'S PASSIONATE ABOUT PRECISION, PROCESS, AND KEEPING EXCELLENCE AT THE HEART OF EVERYTHING WE BUILD. Job Title: Regulatory Compliance Specialist Department: Quality Location: Oklahoma & Texas Exempt Position Report To/Title: Quality Mgr. SUMMARY: The Regulatory Compliance Specialist is responsible for ensuring that the organization complies with all applicable laws, regulations, standards, and internal policies relevant to its operations, products, and services. This position will monitor regulatory changes, maintain compliance documentation, and collaborate with internal departments to ensure continuous adherence to all regulatory and customer requirements, including document and the information required by Customers. Job Title: Regulatory Compliance Specialist Job Code: 730 Department: Quality Report To/Title: Quality Manager Job Summary The Regulatory Compliance Specialist is responsible for ensuring that the organization complies with all applicable laws, regulations, standards, and internal policies relevant to its operations, products, and services. This position will monitor regulatory changes, maintain compliance documentation, and collaborate with internal departments to ensure continuous adherence to all regulatory and customer requirements, including document and the information required by Customers Key Responsibilities Monitor, interpret, and communicate relevant federal, state, and international regulations applicable to the company's operations and products. Develop, implement, and maintain compliance programs, policies, and procedures to meet regulatory and corporate requirements. Conduct periodic compliance audits and risk assessments to identify potential gaps and recommend corrective actions. Support new product introductions by verifying compliance with environmental, safety, and chemical regulations (e.g., REACH, RoHS, IMDS, Prop 65, TSCA, etc.). Prepare and submit required regulatory documentation, reports, and certifications to government agencies and customers. Serve as a liaison with regulatory bodies, certification organizations, and external auditors. Train and support internal teams on compliance-related topics, policies, and best practices. Maintain accurate and up-to-date records of compliance activities, regulatory filings, and communications. Collaborate with engineering, purchasing, quality, and legal teams to ensure supplier and product compliance. Track and communicate changes in laws or standards that may impact company operations or products. Responsible for the preparation, with the authority to ensure compliance, of the submission of PPAP/ISIR documents in accordance with customer requirements. Works with the relevant Product Manager, OEM Sales Manager and OEM Project Coordinator to obtain necessary documents and schedules. Assist Product Manager in ISIR submittals. Responsible for coordinating with purchasing department personnel/vendors in maintaining raw material composition data. Responsible for reporting compositions, as required by customers, and appropriate product labeling requirements. Work with PQP team in completion of all APQP activities Responsible for maintaining records of document control system including instructions, flowcharts, procedures and associated records to ensure compliance. Having the authority to assure annual customer requirements are scheduled and accomplished through the audit process. Additional Responsibilities: Provide ongoing feedback to management on issues of relevance. Ø Work with QA Manager and QA Supervisors to maintain compliance with customer requirements. Professional written and oral communication skills and the ability to interact with all levels of the company and its customers/suppliers. Entry of inspection/defect data into databases, preparing charts and distributing to the appropriate department. There may be additional responsibilities not listed but required by the position as deemed necessary by Quality Manager. Authority: All personnel are responsible for quality and therefore have the authority to stop production, if necessary to solve quality problems. Qualifications Bachelor's degree in Regulatory Affairs, Legal Studies, Engineering, Environmental Science, Quality Management, or a related field. 3-5 years of experience in regulatory compliance, quality systems, or product stewardship (industry-specific experience preferred). Knowledge of applicable regulations and standards (e.g., ISO 9001, IATF 16949, ISO 14001, REACH, RoHS, TSCA, etc.). Strong analytical, documentation, and organizational skills. Excellent written and verbal communication skills. Ability to work independently and collaboratively in a cross-functional team environment. Proficiency in Microsoft Office and regulatory database systems (e.g., IMDS, SCIP, CDX). Preferred Qualifications Certification in compliance or quality (e.g., CCEP, RAC, or ASQ Certified Quality Auditor). Experience with audits or regulatory inspections. Knowledge of product safety and environmental regulations in multiple regions (e.g., U.S., EU, Asia). Physical Requirements Must have 20/20 vision or corrected to 20/20. Must be able to perceive colors and shades of colors. Must be able to sit for long periods of time. Must be able to work in moderate noise levels. Must be able to work in a fast-paced environment. We are an Equal Employment Opportunity employer.

IDEALFORCE has a CONTRACT position available immediately for a QA Analysts to join our customer in Oklahoma City, OK. This is an ONSITE position. Please find below additional details about this job. Client is considering only LOCAL CANDIDATES for this role Job Description Software Quality Assurance Analsyt is needed to provide expertise and proficiency in the evaluation and testing of multiple software systems for the OSDH. -Interpreting business requirements -Creating and executing test scripts -Reporting bugs and making recommendations for resolving software defects. -The position will research, learn and apply best practices to the software development quality assurance process, support the development team, and become an expert in hands-on software testing. The OSDH anticipates the following existing systems requiring the services of an SQA Analsyst to include: Oklahoma State Immunization Information System (08115), Laboratory Information Management System (LIMS), Interoperable Public Health Information System (IPHIS), WIC EBT System (Electronic Benefits Transactions), and the Public Health Investigation and Disease Detection of Oklahoma (PHIDDO) System. It is expected additional systems will be introduced during the contract period requiring staff augmentation. The exact number and nature of such systems is unknown at this time. -Create and execute test scripts, cases and scenarios; c -Conduct all types of application testing as needed including system, unit, regression, load, and acceptance testing. -Collaborate with business analysts, developers, and system users in the testing of software programs and applications; -Will analyze test results in order to discover defects, bugs, errors, configuration issues, and interoperability flaws. -Adhere to the tracking process and monitor bugs so that resolution progresses in a timely manner. -Position will also ssist in the identification of new procedures, methods and/or tools to improve the efficiency of the QA process. Qualifications -Bachelor's degree in Computer Science, Management Information Systems (MIS), Business Management, Accounting, or a Healthcare related field; or an equivalent combination of education and experience, substituting one additional year of qualifying experience for each year of the required education. Experience in a Public Health or Healthcare field is preferred. Additional Information - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Posting Title Compliance & Quality Specialist Agency 650 DEPARTMENT OF VETERANS AFFAIRS Supervisory Organization ODVA - Central Office Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation Job Description Compliance & Quality Specialist This position is for a Compliance & Quality Specialist for the Central Office. OK Department of Veterans Affairs 2132 NE 36th St Oklahoma City, OK 73111 Salary is based on education and experience Basic Purpose Reports directly to the Director of Clinical Operations to ensure system-wide clinical compliance, quality, and survey readiness initiatives, ensuring timely communication, documentation, and corrective follow up across all ODVA Veterans Homes. Serves as the primary lead for survey preparedness, maintaining up-to-date knowledge of regulatory standards and benchmarks that drive CMS 5-Star ratings, state licensure, and TJC accreditation. Leads and coordinates mock survey activities and follow-up validations to ensure continuous readiness, alignment, and sustainability of corrective actions. Typical Functions The functions performed in this job family will vary by level, unit and organization, but may include the following: * Lead development, implementation, and sustainability of the Corrective Action Plan (CAP) framework across all ODVA homes in direct collaboration with Director of Clinical Operations. * Direct and coordinate on-site training, mock survey and reviews, ensuring findings are analyzed, tracked, and validated for sustained improvement. * Monitor and ensure ongoing survey preparedness and verify documentation meets best practice, VA, and state regulatory standards. * Track survey findings, complaints, and deficiencies through standardized logs and maintain organized, validated evidence of completion. * Analyze compliance trends and report performance summaries to the oversight team and executive leadership. * Collaborate with the Director of Clinical Operations and executive leaders to verify effectiveness and sustainability of corrective actions. * Drive clinical compliance and quality across all ODVA State Veterans homes. * Maintain expert-level knowledge of Federal VA and State regulatory requirements, being the subject matter expert across all ODVA homes, staying abreast of all regulatory updates and revisions, on an ongoing basis. This person will also need to become a subject matter expert on CMS and Joint Commission survey standards to guide continuous improvement efforts across our organization. * Drive system-wide clinical policy communication, quality assurance activities, and consistent implementation of compliance-related revisions across homes. Education and Experience Education and Experience requirements at this level consist of possession of a valid Oklahoma license as a registered nurse as approved by the Oklahoma Board of Nursing; or Registered Nurse License recognized by the Enhanced Nurse Licensure Compact (eNLC). Knowledge, Skills, Abilities and Competencies Knowledge, Skills, and Abilities required at this level include knowledge of agency policies and procedures; of all state and federal legislation related to assigned agency programs; and of supervisory principles and practices. Knowledge of professional nursing theory practices and techniques; of medical supplies; of sanitation and personal hygiene; of nutrition and diet therapy; of institution or school organization; and of budget, personnel and purchasing procedures. Proficiency in computer software utilized in the agency. Special Requirements Some positions will require that applicants be willing and able to perform all job-related travel. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact

Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious. Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future. Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? Position will require travel, both domestic and international to visit various sites, participate in audits, continuous improvement events and reviews: Estimated travel: 20% The Quality Systems and Compliance (QS&C) Lead for Sustainment Quality will be responsible for developing, implementing, and maintaining an integrated Quality Management System across the Military Sustainment Network, overseeing the creation and maintenance of network level documents, and for all aspects of the audit planning and execution across the network. What You Will Do: Integration of existing sets of QMS across Sustainment Quality, OKC site, domestic depots, OCONUS depots, Supplier Quality and Field Quality activities into one common QMS. Harmonize the Sustainment Quality QMS with the higher-level P&W QMS, and vice versa. Support the activation of new sites to include development of applicable procedures, audit capabilities and certification. Work with Discipline team to develop and implement appropriate metrics (and identify tools) to track quality performance across the network. Work with Discipline team on training and qualification initiatives that raise knowledge of quality and QMS purpose and requirements. Implement and/or improve existing Management Review, CAB and other core quality reviews to drive a more complete and decision producing set of quality reviews. Operate a tiered Sustainment Operations audit program to track network performance, compliance, Government Property, EH&S, etc. Track associated non-compliances to ensure effective corrective actions are implemented. By extension, this role will work with other key process improvement teams to coordinate activities and ensure procedures are properly integrated. Qualifications You Must Have: Previous quality auditing experience in Aviation, Space or Defense or other regulated industry. Bachelors Degree or equivalent experience and 8 years of quality auditing experience in a highly-regulated industry; OR Master's Degree with 5+ years of experience. Qualifications We Prefer: AS9100 Lead Auditor Certificate. Prior Quality Systems and Lead Auditor experience preferred. Previous experience delivering presentations to all levels of management for compliance activities/metrics. Previous experience in the knowledge and use of CORE Principles including leading/coaching teams through use of RCCA tools. Six Sigma or advanced Lean Certifications. Learn More and Apply Now! In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. For onsite roles, commuting to and from the assigned site is the employee's personal responsibility. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Technology **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $52,600.00 - $86,800.00 **Target Openings** 1 **What Is the Opportunity?** At Travelers, the Operations Quality Assurance (QA) groups are responsible for ensuring that a high-level of customer experience is being provided to our external customers and internal business partners. As a Sr Quality Assurance Specialist, you will be responsible for assessing interactions and/or transactions of other internal employee groups to ensure that the predetermined quality standards are being met. As you expand your technical skills and business knowledge, you will have the opportunity to grow your career at Travelers. **What Will You Do?** + Perform quality reviews for supported business area(s), adhering to Quality program guidelines and audit standards, to ensure accuracy. + Assist in the onboarding and training of less experienced team members. + Participate in quality assurance meetings and discussions. + Provide recommendations to improve quality assurance processes, including, but not limited to, program attributes. + Build and maintain knowledge and understanding of products, forms, coverages, workflows, and quality assurance processes for primary business area(s) supported. + Embrace change management efforts. + Perform other responsibilities as assigned. **What Will Our Ideal Candidate Have?** + _Two years of Premium Audit, and Business Insurance experience_ + _Ability to work on high-volume tasks simultaneously to ensure their timely, accurate, and high-quality completion._ + _Attention to detail, with a focus on producing quality, error-free work._ + _Written and verbal communication skills with the ability to collaborate across business areas._ **What is a Must Have?** + High school diploma or equivalent. + One year of insurance, operations, or related experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Join a company where you can make a difference from day one and help make the world a better and safer place. ARL Bio Pharma provides analytical and microbiological testing for the pharmaceutical industry. Our laboratory works with pharmaceutical companies, compounding and hospital pharmacies, drug manufacturers, and raw material suppliers bringing excellence to pharmaceutical sciences and making pharmaceuticals safer. With moderate guidance, the Data Review Chemist I is responsible for utilizing the Quality Management System (QMS) standard operating procedures (SOP) and work instructions (WI) to perform quality review and approval of test results and data for compliance. The Data Review Chemist II will independently apply technical aptitude and experience to troubleshoot non-compliant data and work supportively with other Chemists to ensure generation of compliant data. Some highlights... Nice variety of work projects Generous Paid Time Off 100% Company-paid Medical, Dental and Vision Insurance 401K Retirement with Company Match Work in a comfortable office setting with casual dress code Have your own workspace where you can work largely independently This is a full-time role with a great benefits package Work Schedule: Monday - Friday, 11:00 am - 7:30 pm. Work Restrictions: Because of vital nature of this work, we do not allow medical marijuana cards and we do random drug testing on all of our employees. Essential Functions... Ensure adhere to QMS documentation by reviewing, providing oversight and corrective direction to laboratory chemists Review chromatography data for compliance with QMS Position Requirements... An AS in chemistry or related science with 4+ years industrial experience OR A BS in chemistry or related science with 2+ years industrial experience OR PhD in chemistry or related science with 0-2 years industrial experience Bachelor's degree in chemistry or related science field with 2+ years' experience in the Pharmaceutical Industry is preferred Work Environment... This job operates in a laboratory environment. Attendance at the office is required. While performing the duties of the job the employee can be exposed to toxic or hazardous chemicals. The employee will be required to wear all appropriate safety equipment including but not limited to eye protection, gloves, and lab coat. This role frequently uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands... The role requires sitting for prolonged periods of time; ability to see in the normal visual range including the ability to distinguish colors and shades and hear in the normal audio range with or without correction and hand-eye coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. AAP/EEO Statement ARL Bio Pharma, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, genetics or any other characteristic protected by state, federal, or local law. ARL Bio Pharma, Inc. expressly prohibits any form of workplace harassment based on race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, genetics or any other characteristic protected by state, federal, or local law. Improper interference with the ability of ARL Bio Pharma, Inc. employees to perform their job duties may result in discipline up to and including discharge. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics.

Position Title:Quality Coordinator II - The Children's HospitalDepartment:Quality & Process ImprovementJob Description:Shift: Monday - Friday - Days General Description: Under general direction, provides evidence based guidance and measurement for improving performance and growth of safe, effective, efficient and compassionate healthcare. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Coordinates and participates in quality monitoring and improvement activities to support a culture of quality, evidence based practice, optimal patient outcomes, patient safety, and compliance with The Joint Commission (TJC) standards. Conducts quality reviews of medical and hospital performance on patient outcomes and quality indicators. Works with interdisciplinary performance improvement teams to achieve excellent patient outcomes and industry leading success on publicly reported quality indicators. Prepares reports and presentations to educate and communicate information and results related to quality outcome measures, publicly reported quality data, and regulatory requirements. Provides technical and clinical support to assist hospital and medical staff in achieving continuous readiness on TJC and regulatory standards. General Responsibilities: Performs other duties as assigned Minimum Qualifications: Education: Bachelor's Degree from an approved school of nursing. Experience: Three (3) years in a clinical care position. Licensure/Certifications/Registrations Required: Current licensure with the Oklahoma State Board of Nursing as a Registered Nurse Knowledge, Skills and Abilities: Knowledge of clinical health care, evidence based practice, healthcare research. Skill in planning and administering performance improvement activities and using performance improvement methodologies. Strong communication skills both verbally and written. Strong skills in data measurement, analysis, and presentation. Ability to maintain effective working relationships with others. Ability to prepare and analyze reports. Current OU Health Employees - Please click HERE to login.OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

is located in Edmond/North OKC 6:00am- 2:30pm Monday-Friday Some extended hours or weekend OT as needed based on business needs Pay $19-$23 DOE The Manufacturing Quality Assurance Associate plays a critical role in ensuring that the quality of our finished and packaged products are within specific AQL's and meet regulatory requirements. This hands-on position requires collaboration across departments, technical expertise in inspection process, and a proactive approach to problem-solving. The QA Associate will oversee inspection of minted and packaged products to maintain the highest standards in the precious metals industry. The day in the life of a Manufacturing Quality Assurance Associate... Assist in the investigation, reporting, and resolution of major deviations Assist in implementation of CAPAs Write/Revision of documents as assigned Review and approval of material on finished products Review and approval of incoming materials Review and approval of certificates of analysis Assist in creating/following AQLs Provide real-time training on quality limits with manufacturing personnel All other duties assigned by the leadership team Other Qualities of a Manufacturing Quality Assurance Associate: Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills Computer Skills: Skilled in the use of computers, adapts to new technology and analytical concepts keeps abreast of changes, learns new programs quickly, uses computers to improve productivity Creativity/Innovation: Generates new ideas, challenges the status quo, takes risks, supports change, encourages innovation, solves problems creatively Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development Sense of Urgency: Prioritizes well, shows energy, reacts to opportunities, instills urgency in others and meets deadlines. Must be personally driven to deliver the best results possible Problem Solving/Analysis: Can simply and process complex issues, think critically, understand the difference between critical details and unimportant facts. Be proactive in identifying issues and developing solutions that eliminate the opportunity for recurrence. Must be able to exercise judgement in the resolution of problems. Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvement continuously, monitors quality levels, finds root cause of problems, owns/acts on quality problems, communicates cross departmentally to eliminate issues. Must be able to gather and evaluate data to make sound decisions. Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, handles information flow. APMEX is a multibillion-dollar ecommerce company that is the leader in Precious Metals. Our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places to Work in Oklahoma!" and one of the Top Workplaces by the Oklahoman. Join the team today! Qualifications Education: Bachelor's degree (Science/Engineering Field) with 0-1 years of experience in in QA Associate's degree with 1-2 years of relevant work experience in QA Highschool/GED with 2-4 years of relevant work experience in QA Experience: Knowledge of Quality Standards such as ISO 9001. Six Sigma or Lean Manufacturing is strongly preferred. Previous experience conducting investigations, performing non-conformities' and CAPAs. Experience with process documentation and record keeping is a must. Experience writing and revising SOPs is a must. Experience in or knowledge of working with manufacturing processes, production, and administration. Computer Skills: Medium to advanced skills using MS office Suite Visual Requirements: Close Vision (clear vision at 20 inches or less) Distance Vision (clear vision at 20 feet or more) Color Vision (ability to identify and distinguish colors) Peripheral Vision (ability to observe up and down, left and right while eyes are fixed on a given point) Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships) Ability to adjust focus (ability to adjust the eye to bring the object to sharp focus) At APMEX, our employees have access to extraordinary benefits including: Medical, Dental, and Vision Short Term Disability & Long-Term Disability Life Insurance 401K (Company matches!) Daily Meal Stipend Tuition Reimbursement College Debt Repayment 9 Paid Holidays Paid Time Off with Sell Back Option Paid Day off for your Birthday Paid Volunteer Opportunities Lunch and Learns

This position is primarily responsible for preparing and ensuring proper documentation is in place to establish a legally binding contract with borrowers for commercial loans. The position is also responsible for securing liens on collateral, and ensuring loans comply with internal bank policies, as well as federal and state regulations post closing. Responsibilities Include: Ensures loan documents are prepared in accordance with the terms and conditions per the credit approval and in compliance with regulatory requirements as related to local, state and federal guidelines. Ensures work is completed on time and accurately by planning, coordinating and monitoring daily activities. Communicates with loan officers for any additional information needed to prepare loan documents. Orders UCC searches, corporate searches and other due diligence as required. Ensures loan document packages are complete and ready for funding and boarding including coordination with title and/or escrow companies for closing, obtaining pay off demand statements and obtaining appropriate insurance coverage, when required. Responsible for security of loan documents, promissory notes and valuable assets, including the perfection of the Bank's interest in collateral and protection of documents which represent the Bank's security interest (such as securities, recorded deeds, vehicle registration, UCC-1 forms, insurance coverage and other forms of collateral.) Miscellaneous duties as assigned. Position Requirements: Bachelor's degree in a business related field and at least 1 year of demonstrated experience working with business entity agreements, reviewing title documents, or conducting legal document preparation or quality control. Candidates without a Bachelor's degree who have three (3) or more years of commercial loan processing or document preparation experience will also be considered. Excellent interpersonal, written and oral communication skills are required. Ability to make sound decisions and produce great work under general or limited supervision. Highly proficient PC skills including MS Word, MS Excel, and programs used to generate loan documents (knowledge of LaserPro is a plus). Ability to adjust priorities to changing circumstances and maintain quality in fast paced atmosphere. Great organization skills, very detailed oriented Preferred Skills: Exposure to credit agreement covenants and loan documentation in multiple states Knowledge with Article 9, UCC, Regulations B, C, Z, RESPA, Fair Credit Reporting Act, and other federal and state laws and regulations. Working knowledge of complex consumer transactions, understanding of title reports and exceptions, and familiarity with Loan Estimates and Closing Disclosures Working knowledge of commercial and consumer lending policies Working knowledge of the more complex commercial style transactions

Job DescriptionPrimarily responsible for the implementation and adherence to Mom's Meals HACCP and Food Safety programs, procedures, and activities in a Ready-to-Eat manufacturing facility. This role monitors all stages of the production process to ensure compliance with all company standards, regulatory standards and to ensure we supply a quality product safe for consumption. Hours for this role are Monday - Thursday from 2:30pm - 12:30am. Position Responsibilities may include, but not limited to Monitor compliance to sanitation and good manufacturing practices Perform critical control point checks that include cooking and cooling product temperatures Ability to accurately complete all required documentation Perform accuracy checks on thermometers and weight scales Has the authority to place product that is out of specifications on Quality hold Has the authority to stop the line from running and/or place product on Quality hold if there is a food safety concern Must be willing to be trained and comply with all necessary food safety programs, standard operating procedures, and good manufacturing practices as they relate to the food safety management system for their department Required Skills and Experience Must be at least 18 years of age High school diploma or GED equivalent Must be self-motivated and driven to succeed Must have excellent communication skills Must be able to read, write and speak English Entry level experience in Quality and Food Safety or related field Preferred Skills and Experience Food Safety and/or Quality Assurance experience Bilingual in Spanish a plus Physical Requirements Must be able to work in a hot or cold environment for extended periods of time Must be able to stand for extended periods of time Company Overview Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom's Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others. EEO Mom's Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

JOB TITLE: Technician II, Quality Assurance 2nd shift REPORTS TO: Manager, Quality Knowledge & Experience: Requires 3 years as an inspector, supplier source auditor, or new product test technician in Quality Assurance/Control Department. A.A.S. degree in a quality-related discipline is preferred. The appropriate combination of education and work experience will be considered.. Must possess intermediate level computer skills in Microsoft Office applications (Word, Excel & Outlook ) Smartsheet experience a plus. Must exhibit strong attention to detail. The candidate for this position must be able to work independently, is proactive and organized in their daily responsibilities, is team-oriented, and works productively and collaboratively across multiple departments and functions. Ability to use and interpret adjustable measuring instruments such as micrometers, calipers, and scales. Ability to effectively read and interpret documents such as blueprints, designs, method and procedure manuals, production standards, safety and environmental rules and regulations, technical procedures, operating and maintenance instructions. Essential Functions | Accountabilities | Performance Measures Monitor production processing via scheduled and random QA audits. Conduct quality inspections using proper equipment/tools and standardized practices Document and communicate with the Materials Team, Operations Team, and Management Team any rejection or QAHOLDs that occurs as a result of an in-process and/or incoming product that fails to meet Quality Specifications Remain current on quality initiative programs and equipment. Maintain accurate documentation of quality inspection results. Ensure outgoing products comply with required specifications. Ensure production personnel are following proper procedure for ongoing production checks. Notify supervisors when Quality checks aren't being performed by production team. Enters Audit findings on smartsheet. Ensure incoming materials comply with established specifications. Performs internal process and facility audits to comply with CFS and NSF Standards Manage and assist with problem solving with root cause analyses and document corrective actions for all product deviations that fall under a minor defect category, which do not violate form, fit, or function. Ensure that all tools, equipment, and devices that require calibration are done according to schedule. Assist with issuing Quality Bulletins with signoffs when applicable as soon as quality incidents occur. Make a minimum of 5 safety observations per week. Regular and punctual attendance, consistently adhere to the assigned work schedule Comply with all GMP requirements and adhere to all CFS safety policies and procedures Other duties as assigned Communication & Influence: Possesses excellent verbal and written communication skills with the ability to effectively present and communicate processes, procedures, product specifications and gauging methods. Must exhibit strong attention to detail. Problem Solving & Complexity: Problems and issues faced are routine and solutions clearly prescribed. Follows a well-established and familiar set of activities and/or process to derive a solution. May have responsibility for checking data and information for minor changes. Leadership & Talent Management: Focused on self-development Certificates | Licenses | Registrations: None Travel Required: 10-15% Work Environment: Manufacturing Physical Demands: Wear safety attire and protective gear on a daily basis. Usually work indoors. This site may not be temperature controlled. Often exposed to loud sounds and distracting noise levels. Are exposed to hazardous equipment on a weekly basis. May be exposed to contaminant. May share workspace with others The physical and work environment demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet powerful formula: Approach each client engagement as a partnership, create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards. If you are interested in a long and rewarding career working with high-profile clients on some of the most challenging projects in the world, then Decima is where you belong. At Decima, you will be able to explore incredible growth and professional development opportunities. We are looking for a driven and capable Electrical QA Manager to support us with the development of multiple hyperscale data center projects for one of our top technology clients. This is a client-facing role that requires strong interpersonal, communication and organizational skills, ability to self-direct, client representation, and an emphasis on strong project management fundamentals. Must be able to manage multiple projects concurrently. A strong background in data center development, design, engineering, controls, and operations requirements is a big plus. You will play an integral role in ensuring the development and implementation of the Quality Management System (QMS) in addition to the coordination, performance, and completion of all construction audits and commissioning services of the project. The Electrical QA Manager is accountable for the quality of work performed, compliance with building codes, safety regulations, as well as meeting the project's contractual requirements set forth by the client. We are looking to bring in dedicated individuals with a passion for innovation and talent for multitasking in a fast-paced environment. We will help you grow, pursue, and fulfill what inspires you so we can make big impacts on the world, together. RESPONSIBILITIES Understand the project scope and requirements. Ensure compliance with quality standards, building codes, safety regulations, and environmental guidelines. Review and verify material submittals for A/E and Client approval. Confirm delivered materials match approved submittals. Manage and review submittals, RFI logs, maintenance logs, and other project documents promptly. Update QC punch lists and coordinate with general contractors (GC) and subcontractors for completion. Conduct internal quality audits and site inspections. Adhere to Quality, Health, Safety, & Environment (HSE) standards. Provide technical support to address operational challenges and client concerns. Plan and inspect Definable Features of Work (DFWs). Develop and implement Audit and Test Plans for quality inspections and testing. Maintain and update quality manuals, checklists, and forms. Collaborate with third-party QA/QC firms as needed. Participate in Quality Management System (QMS) audits. Build relationships with project partners, consulting engineering firms, public agencies, and clients. Ensure document control compliance and maintain project submittal logs and quality control reports. Verify and document material compliance with approved submittals. Compile and forward project closeout documents, including O&M manuals, as-builts, and warranties. Investigate and address non-conformance issues promptly. Ensure calibration of inspection, measurement, and test equipment. Liaise with the General Contractor, Client, and Project Management team to resolve quality issues. Prepare presentations on progress, findings, and recommendations for management. Review subcontractors' submittals for compliance. Coordinate and monitor subcontractors, suppliers, direct labor, and materials. Collaborate with public utility suppliers for final service connections. Coordinate activities of inspection agencies. Achieve required MEPS and electromechanical inspections. Assist in preparing periodic QA/inspection progress reports. Review and approve subcontractor work percentages. Oversee commissioning processes. Manage the MEP project closeout to ensure all requirements are met. QUALIFICATIONS Required Qualifications: 15+ years of construction and electrical quality management experience. Bachelor's degree in mechanical, electrical engineering, or a related field. Experience with managing field engineering, inspection, and NDE related to all QA/QC functions. Proficient with reading, understanding, and interpreting plans, specifications, drawings, contracts, and other documents pertaining to MEP aspects of projects. Ability to develop and manage non-conformance, defects, and reporting programs, including root cause analysis. Ability to ensure correct codes, standards, job specifications, project procedures, and federal and provincial regulations are properly identified, correctly specified in detail, and met or exceeded. Ability to work in high-production environments and respond quickly and effectively under pressure and deadlines while maintaining a professional demeanor. Technical knowledge of materials and construction concepts. Experience working as an Electrical QA/QC manager for large semiconductors, industrial, or mission-critical facilities construction projects. An excellent understanding of construction Quality Management Systems (QMS). Familiarity with punch list procedures and project closeout processes. Strong attention to detail and excellent analytical skills. Strong knowledge of high, medium, and low-voltage systems, HVAC, control systems, commissioning, LEED/Green building projects, and general ground-up construction projects as applicable to MEPS. Preferred Qualifications: Project Management Professional (PMP) certification. Construction Quality Manager Certification (CCQM) US Army Corps of Engineers (USACE) Certified Quality Auditor (CQA) Member of the American Society for Quality Six Sigma Certifications ISO 9001 Green Business Certification (LEED) Strong background in data center development and construction POSITION DETAILS: Primary Location (On-site): Oklahoma City, Oklahoma Position: Electrical QA Manager Position Classification: Salary-based full-time hours Current US work permit required. This position does not offer sponsorship for employment (e.g., H-1B visa sponsorship or transfer not offered) PRODUCTIVITY TOOLS: Microsoft Office Microsoft 365 Decima International is an Equal Opportunity Employer who is committed to the safety and wellbeing of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. At Decima International, we offer a competitive salary package, including paid time off and performance-based bonuses. We also provide excellent medical, vision and dental insurance for our employees.

Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet powerful formula: Approach each client engagement as a partnership, create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards. If you are interested in a long and rewarding career working with high-profile clients on some of the most challenging projects in the world, then Decima is where you belong. At Decima, you will be able to explore incredible growth and professional development opportunities. We are looking for a driven and capable Mechanical QA Manager to support us with the development of multiple hyperscale data center projects for one of our top technology clients. This is a client-facing role that requires strong interpersonal, communication and organizational skills, ability to self-direct, client representation, and an emphasis on strong project management fundamentals. Must be able to manage multiple projects concurrently. A strong background in data center development, design, engineering, controls, and operations requirements is a big plus. You will play an integral role in ensuring the development and implementation of the Quality Management System (QMS) in addition to the coordination, performance, and completion of all construction audits and commissioning services of the project. The Mechanical QA Manager is accountable for the quality of work performed, compliance with building codes, safety regulations, as well as meeting the project's contractual requirements set forth by the client. We are looking to bring in dedicated individuals with a passion for innovation and talent for multitasking in a fast-paced environment. We will help you grow, pursue, and fulfill what inspires you so we can make big impacts on the world, together. RESPONSIBILITIES Understand the project scope and requirements. Ensure compliance with quality standards, building codes, safety regulations, and environmental guidelines. Review and verify material submittals for A/E and Client approval. Confirm delivered materials match approved submittals. Manage and review submittals, RFI logs, maintenance logs, and other project documents promptly. Update QC punch lists and coordinate with general contractors (GC) and subcontractors for completion. Conduct internal quality audits and site inspections. Adhere to Quality, Health, Safety, & Environment (HSE) standards. Provide technical support to address operational challenges and client concerns. Plan and inspect Definable Features of Work (DFWs). Develop and implement Audit and Test Plans for quality inspections and testing. Maintain and update Quality manuals, checklists, and forms. Collaborate with third-party QA/QC firms as needed. Participate in Quality Management System (QMS) audits. Build relationships with project partners, consulting engineering firms, public agencies, and clients. Ensure document control compliance and maintain project submittal logs and quality control reports. Verify and document material compliance with approved submittals. Compile and forward project closeout documents, including O&M manuals, as-builts, and warranties. Investigate and address non-conformance issues promptly. Ensure calibration of inspection, measurement, and test equipment. Liaise with the General Contractor, Client, and Project Management team to resolve quality issues. Prepare presentations on progress, findings, and recommendations for management. Review subcontractors' submittals for compliance. Coordinate and monitor subcontractors, suppliers, direct labor, and materials. Collaborate with public utility suppliers for final service connections. Coordinate activities of inspection agencies. Achieve required MEPS and electromechanical inspections. Assist in preparing periodic QA/inspection progress reports. Review and approve subcontractor work percentages. Oversee commissioning processes. Manage the MEP project closeout to ensure all requirements are met. QUALIFICATIONS Required Qualifications: 15+ years of construction and mechanical quality management experience. Bachelor's degree in mechanical, electrical engineering, or a related field. Experience with managing field engineering, inspection, and NDE related to all QA/QC functions. Proficient with reading, understanding, and interpreting plans, specifications, drawings, contracts, and other documents pertaining to MEP aspects of projects. Ability to develop and manage non-conformance, defects, and reporting programs, including root cause analysis. Ability to ensure correct codes, standards, job specifications, project procedures, and federal and provincial regulations are properly identified, correctly specified in detail, and met or exceeded. Ability to work in high-production environments and respond quickly and effectively under pressure and deadlines while maintaining a professional demeanor. Technical knowledge of materials and construction concepts. Experience working as a Mechanical Quality Manager for large semiconductors, industrial, or mission-critical facilities construction projects. An excellent understanding of construction Quality Management Systems (QMS). Familiarity with punch list procedures and project closeout processes. Strong attention to detail and excellent analytical skills. Strong knowledge of high, medium, and low-voltage systems, HVAC, control systems, commissioning, LEED/Green building projects, and general ground-up construction projects as applicable to MEPS. Preferred Qualifications: Project Management Professional (PMP) certification. Construction Quality Manager Certification (CCQM) US Army Corps of Engineers (USACE) Certified Quality Auditor (CQA) Member of the American Society for Quality Six Sigma Certifications ISO 9001 Green Business Certification (LEED) Strong background in data center development and construction POSITION DETAILS: Primary Location (on-site): Oklahoma City, Oklahoma Position: Mechanical QA Manager Position Classification: Salary-based full-time hours Current US work permit required. This position does not offer sponsorship for employment (e.g., H-1B visa sponsorship or transfer not offered) PRODUCTIVITY TOOLS: Microsoft Office Microsoft 365 Decima International is an Equal Opportunity Employer who is committed to the safety and wellbeing of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. At Decima International, we offer a competitive salary package, including paid time off and performance-based bonuses. We also provide excellent medical, vision and dental insurance for our employees.