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  • Quality Assurance Manager

    Thyme Care

    Quality assurance specialist job in Nashville, TN

    OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person's cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you're inspired to make cancer care more human and to help reimagine what's possible, we'd love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. WHAT YOU'LL DO As a Quality Assurance Manager at Thyme Care, you will lead and develop a team of Quality Assurance Coordinators, Associates, and Senior Associates while owning the execution and evolution of our Quality Assurance program for the Care Team. You sit within the QTE organization and report to the Director of QTE, playing a critical role in ensuring high-quality, consistent, and scalable Care Team interactions with our members. You will balance people leadership, operational excellence, and hands-on quality work. In this role, you partner closely with Care Delivery Leadership, Care Team Leads, and cross-functional stakeholders to drive continuous improvement across both human-led and AI-enabled QA processes. On an ongoing basis, you will: Manage and support the Quality Assurance team, including performance management, coaching, and professional development Ensure Quality Assurance new hires are trained effectively and set up for long-term success Own monthly QA operations, including workload planning, QA completion tracking, calibration scheduling, and facilitation Partner closely with Care Delivery Leadership and Care Team Leads to identify quality gaps and opportunities to improve Care Team interactions with members Contribute directly to QA reviews by evaluating Care Team interactions and auditing QA team reviews to ensure calibration and consistency Own the implementation, ongoing management, and optimization of an AI-based Quality Assurance tool that supports and enhances the QA program Translate Care Team workflows and quality expectations into effective AI-driven evaluation criteria Ensure AI-generated insights are aligned with operational workflows, quality standards, and performance goals Continuously identify opportunities to improve the effectiveness, consistency, and scalability of the QA program through process improvement, calibration, and automation WHAT YOU'VE DONE 4+ years of experience leading or managing a Quality Assurance team, ideally within a customer-facing service, call center, or healthcare environment Worked in a Quality Assurance role with responsibility for evaluating customer or member interactions Supported or owned QA process improvement initiatives, including standardization and operational optimization Partnered cross-functionally with operational leaders to drive quality improvements Worked in or closely alongside a call center or frontline operations environment, with a strong understanding of agent workflows and quality challenges Implemented, owned, or optimized QA tools or technology platforms (AI-based or otherwise) Nice to have: Experience implementing AI-driven or automated QA solutions Experience working in a fast-growing, startup, or scaling organization Healthcare or health tech experience WHAT LEADS TO SUCCESS Act with our members in mind. You are deeply motivated by delivering high-quality member experiences and ensure quality standards reflect member needs. Move with purpose. You are action-oriented, able to prioritize effectively, and comfortable driving work forward in dynamic environments. Comfortable with ambiguity. You thrive in fast-paced, evolving organizations where processes, tools, and priorities continue to mature. Expertise in Quality Assurance. You bring strong QA judgment, operational rigor, and an understanding of both human and technology-enabled quality evaluation. Player/coach mindset. You are an experienced people leader who can develop a team while remaining hands-on and close to the work. Strong communicator. You demonstrate objectivity, empathy, patience, and diplomacy when working with QA team members and Care Team partners. OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose-or don't choose. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity relative to other Thyme Care employees. In accordance with New York City law, the base salary for this role, if filled within New York City, is $105,000 - $120,000. The salary range could be lower or higher than this if the role is hired in another location or at another level. We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer. Be cautious of recruitment fraud , and always confirm that communications are coming from an official Thyme Care email.
    $105k-120k yearly Auto-Apply 7d ago
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  • Quality Assurance Manager

    Zunch Staffing

    Quality assurance specialist job in Nashville, TN

    Job Description: Quality Assurance Manager Location: Nashville, TN Job Summary: Our client is seeking a Quality Assurance Manager responsible for developing and implementing policies and procedures to support custom procedure tray manufacturing Quality System in accordance with 21 CFR Part 820 and other applicable regulations. This pivotal role focuses on ensuring compliance with customer and regulatory requirements by fostering a strong culture of quality. Key Responsibilities: Quality Management System Oversight: Establish and maintain a Quality Management System compliant with 21 CFR Part 820. Review and approve quality system documents, reports, and records. Quality Reporting and Process Improvement: Ensure Quality Records are established and available as per regulations. Implement and oversee Process Controls and Quality Controls throughout the production process. Supplier Qualification, Internal Audits, and CAPA Management: Oversee supplier qualification processes. Conduct internal audits and manage Corrective and Preventive Action (CAPA) processes. People Management: Supervise and lead Quality Assurance Technicians and Quality Control Technicians. Qualifications: Education: BA/BS in sciences, engineering preferred. Experience: Minimum 5 years proven experience in the medical device industry. Minimum 2 years of experience in a supervisory or management role. Additional Information: Reports to: Executive Director Quality and Regulatory. Full-Time Employees (FTE's): 9. Top 3 Objectives: Ensure ongoing compliance with FDA requirements while optimizing the quality system and transitioning to ISO 13485. Collaborate with Operations to reduce in-process defects, customer complaints, and recalls, ensuring high-quality product delivery. Develop a strong culture of Quality across all departments, facilitating and supporting growth. Reason for Vacancy: New Position Must-Have Attributes: Ability to collaborate across departments. Friendly and professional demeanor. Capability to make decisions that may impact Operations or Financials. Our client is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $71k-105k yearly est. 60d+ ago
  • Quality Assurance Analyst

    Tri Star Energy 3.7company rating

    Quality assurance specialist job in Nashville, TN

    Tri Star Energy is seeking an experienced Quality Assurance Analyst to join our growing IT team at our Store Support Center in Nashville, TN. This role plays a critical part in ensuring the quality, reliability, and usability of custom software, vendor solutions, and business processes before they are released into production. The QA Analyst will initially focus on manual and exploratory testing, with a planned and supported transition into test automation over time. This is an excellent opportunity for a QA professional who enjoys digging into why issues occur, collaborating closely with developers and business partners, and helping shape QA practices in an environment that is still maturing. Why Tri Star Energy? Tri Star Energy has been recognized as one of Nashville s Top Workplaces for six consecutive years, and we continue to build a team of high-impact professionals who value collaboration, growth, and community. If you re looking to: Increase your visibility and influence across an enterprise Work closely with both technical and business teams Help shape the future direction of a QA function Grow into automation and modern QA practices this role was built with you in mind. What You ll Do Execute manual, exploratory, and automated testing for custom applications and vendor solutions Create, execute, and maintain test cases, test plans, and test documentation Identify, document, and follow up on defects, trends, and quality risks Analyze test results to understand root causes and propose solutions not just report issues Collaborate closely with developers, product owners, vendors, business stakeholders, QA, and PMO partners Participate in Agile ceremonies including standups, planning, and retrospectives Contribute to QA standards, governance, and process improvements Help develop workflows for inspection, testing, issue tracking, and resolution Support and gradually contribute to test automation efforts (Playwright exposure preferred) Train and support other QA team members on testing processes and standards Maintain confidentiality of company, client, employee, and vendor information Adapt quickly in an evolving, fast-paced development environment What We re Looking For Required Qualifications 4+ years of experience designing and executing test cases and test plans 4+ years of experience testing software and business solutions Strong experience with manual and exploratory testing Working knowledge of: Agile / Scrum and SDLC Testing methodologies and best practices Bug tracking or test management tools Strong analytical, consultative, and communication skills Ability to build positive, productive relationships across technical and business teams Or an equivalent combination of education and relevant experience Preferred / Nice-to-Have Experience Experience with Azure DevOps or Git-based repositories Exposure to Playwright or other automation frameworks Experience testing web-based applications (React, .NET, JavaScript) Familiarity with SQL or database concepts Experience translating test findings into user stories or backlog items Prior experience in: Retail Convenience Store (C-Store) Fuel / Energy industries Experience working as a Business Analyst or closely with business users Working knowledge of Microsoft Office 365 Benefits of Working at Tri Star Energy Competitive compensation Affordable healthcare insurance Tuition reimbursement Credentialing support HSA contributions & matching PTO & paid community service days Employee discounts and perks 401(k) with immediate vesting and company match Corporate chaplaincy program Employee Assistance Program & Tri Star Cares About Tri Star Energy Tri Star Energy is a family-owned, Nashville-based company with over 2,000 employees and 180+ locations across the Southeast. Through our brands Twice Daily, Sudden Service, and White Bison we deliver a differentiated food and fuel experience built around our #1 priority: our Guests. Our mission is to build lasting relationships by serving our communities, guided by our core values: Strive for Balance | Expect Achievement | Have Integrity | Be Committed | Be a Servant Leader Tri Star Energy is an equal opportunity employer and hires without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other status protected by law. #SSC
    $54k-86k yearly est. 19d ago
  • Quality Assurance Analyst

    Psi Services 4.5company rating

    Quality assurance specialist job in Nashville, TN

    **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k-78k yearly est. 36d ago
  • Quality Assurance Manager

    Maximus 4.3company rating

    Quality assurance specialist job in Nashville, TN

    Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri. *This job is contingent upon contract award.* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and regular update of policies and procedures. - Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers. - Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements. - Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures. - Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution. - Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00
    $60k-88k yearly est. Easy Apply 8d ago
  • Quality Assurance Administrator - TN

    Us Tsubaki Automotive 4.2company rating

    Quality assurance specialist job in Portland, TN

    The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki Automotive, LLC is an international tier-one supplier of high-speed chain drive systems to the automotive industry. The Quality Assurance Administrator supports the quality assurance manager, quality engineer and quality supervisor and has a detailed understanding of IATF 16949. Communicates with internal departments and external suppliers and customers. They track supplier nonconformances and work with quality engineers to ensure that costs are captured and debited. They are responsible for document control at the Tsubaki Portland facility per established procedures. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. Track supplier defect occurrences directly related to supply base non-conformities Communicate performance with automotive tier two suppliers while maintaining and continually improving upon relationships between both USTA and the supply base. Track corrective actions up to and including official OEM complaints and provide status reports to the UST team weekly. Assist with new hire and operator certification training. Assist with improvements in packaging to improve safety, quality, cost, and process improvements. Meet with CFT, APQP, Management team to understand the APQP requirements for each project launch. Coordinate with Quality Engineer and Supervisors support APQP activities ensuring that team members understand requirements. Track APQP activities, communicate status to CFT, APQP, and Supervisor. Support CFT and Manufacturing in APQP and related activities in order to meet timing and customer expectations. Work with QA and engineering on APQP documents (Customer required documents, Control Plan, PFMEA, Process Flow Diagrams, etc..) and Work standards as required. Participate in IATF 16949 internal audits as scheduled. Become a lead auditor if not one already Manages distribution, access, retrieval and use of all control required documents. Responsible for management and scheduling of document review audits. Utilize and maintain the document control module of the Quality Planning and Management Software “IQS” Ensure 100% compliance with IATF 16949:2016 and ISO14001:2015 Technical Specifications Other duties as required. Requirements High school diploma or equivalent required. Associates Degree preferred. 10+ years of Automotive manufacturing experience required 5 years Quality Assurance experience is required Experience with lean manufacturing, project management, and ISO & IATF procedures is preferred. Experience balancing multiple requirements and the ability to strategize and prioritize tasks in order to achieve the greatest output. Demonstrable knowledge and experience in Lean Manufacturing, Project Management and ISO 9001/ IATF16949 procedures is required. Use of SPC, AQP tools and metrics to proactively identify and introduce improvement to tier two organizations. Proficient with the use of SPC and C.I. activities to reduce waste and prevent quality non-conformities throughout tier two supply base. Effective in control plan auditing and process verification. Experience with effective corrective action implementation and root cause evaluation. Proficient in public speaking skills. Effective presentation and communication skills when speaking in front of large groups of people. Experience with the IATF 16949 requirements and specific clauses for supplier monitoring and development. Ability to think critically and creatively in high stress situations. Must be able to work independently while maintaining a distinguished level of time and priority management. Management of cross-functional teams to resolve open and repeat corrective actions. Strong leadership skills with ability to take various teams towards data driven goals based around COQ, CAPA, and SCARS. Proficient with Microsoft Office QAD experience preferred Up to 10% travel required. Learn more about U.S. Tsubaki at: ************************* U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability PM21
    $50k-69k yearly est. 60d+ ago
  • QA Specialist - On the Floor Support (Weekend Shifts)

    August Bioservices

    Quality assurance specialist job in Nashville, TN

    Headquartered in Nashville, TN - one of the fastest-growing and most exciting cities in the United States - August Bioservices is a privately-owned, high-growth, and high-impact Contract Development Manufacturing Organization (CDMO). As a US-based outsourcing partner that provides a wide array of expert drug discovery, drug formulation, and drug manufacturing services to pharma and biotech companies of all sizes, we play a vital role in the global pharmaceutical industry. Our work is instrumental in helping to develop molecules today that can become the life-changing therapies of tomorrow. To support our growth plans, August is investing significant capital in a two-phase expansion project - including building a new state-of-the-art facility adjacent to our current facility. For those seeking dynamic opportunities, rewarding career paths and a chance to make a difference in global health, come grow with August! We are seeking a proactive QA Specialist to provide real-time quality oversight across manufacturing, packaging, inspection, and warehouse operations. The role ensures cGMP compliance, supports production activities, and promotes a strong quality culture. The ideal candidate is detail-oriented, hands-on, and able to provide guidance to operators while maintaining inspection readiness.Responsibilities Maintain a daily presence on the production floor to provide real-time QA support and guidance. Ensure adherence to batch records, SOPs, and validated procedures during manufacturing, packaging, and inspection activities. Perform QA line clearances, in-process checks, and AQL inspections, and support visual inspection and automated inspection processes. Act as a Designated Observer for controlled substance handling, ensuring compliance with internal and regulatory requirements. Routinely walk through production, lab, and warehouse areas to assess GMP compliance and escalate issues as needed. Verify labeling issuance, reconciliation, and documentation to ensure proper handling of materials and finished products. Provide on-the-floor coaching and guidance to operators, reinforcing GMP compliance and best practices. Collaborate with Manufacturing and Planning teams to prioritize lot disposition, minimize downtime, and support operational flow. Monitor cleaning, sanitization, and environmental controls prior to critical operations. Promote a quality-focused culture by sharing lessons learned and encouraging proactive issue identification. Maintain knowledge of deviation, OOS/OOT, and CAPA processes to support investigations if required. Assist in gathering facts, reviewing documentation, and providing QA input when deviations occur on the floor. Understand root cause analysis tools (5 Whys, Fishbone, FMEA) to support quality discussions. Review, revise, and proofread GMP documentation, including batch records, SOPs, and logbooks. Support document control processes and ensure training documentation is correctly linked to controlled systems. Ensure compliance with regulatory standards (FDA, ICH, DEA) and Good Documentation Practices. Conduct routine walk-throughs to maintain inspection readiness. Support internal audits and regulatory inspections by providing floor-level guidance and documentation as needed. Qualifications Bachelor's degree in a scientific discipline or equivalent experience. 2-5 years in a GMP-regulated environment, with experience in on-the-floor QA support. Knowledge of cGMPs, FDA/ICH regulations, and QA documentation practices. Familiarity with Master Control or electronic quality systems preferred. Strong communication, problem-solving, and interpersonal skills. Ability to work flexible shifts, including evenings or weekends as required. Preferred Qualifications: Experience with automated visual inspection processes. Knowledge of controlled substance handling. Prior involvement in regulatory inspections. Work Environment & Physical Demands Regular presence in GMP manufacturing and cleanroom environments with proper gowning. Occasional off-shift, weekend, or extended coverage may be necessary. At August Bioservices, Our Credo is our culture. Everything we do, we do with great care. We believe in the promise of discovery and the power of science to transform lives. We assert that excellence is not a static destination, but a standard, and an every-day measuring stick of our advancement. We aspire to unlock the potential in every person, every process and every molecule - from start to finish. We are committed to doing the right thing the first time and every time, meeting or exceeding all regulatory requirements. We strive to be exceptional, preferred and indispensable partners for our customers; responsible and engaged citizens within our communities; and active, mindful stewards of our environment. We are August Bioservices. We are pointing the way forward. If this sounds like your kind of working environment, we want you on our team! August Bioservices is an equal opportunity employer and values diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. August Bioservices does not discriminate on the basis of any status protected under federal, state, or local law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $37k-62k yearly est. Auto-Apply 60d+ ago
  • Quality Assurance Specialist

    Mountzion Community Support LLC

    Quality assurance specialist job in Nashville, TN

    Job DescriptionBenefits: Bonus based on performance Competitive salary Training & development Benefits/Perks Flexible Schedule Competitive Pay Career Advancement Job Summary MOUNTZION COMMUNITY SUPPORTS LLC IS A COMPANY THAT SUPPORTS PEOPLE WITH PHYSICAL OR MENTAL CHALLENGES in the home setting. We are seeking an experienced Quality Assurance Specialist to join our team. In this role, you will be responsible for overseeing the quality program and services our company provides. You will perform routine inspections, implement quality assurance policies and procedures, and identify any workflow issues. The ideal candidate is an excellent verbal and written communicator with strong attention to detail. Responsibilities Monitor safety standards and regulations and ensure adherence Perform inspections and quality tests Identify any quality assurance issues and suggest approaches for resolution Accurately document all quality assurance activities and report on them Create training materials to be used company-wide Qualifications Bachelor's Degree in the relevant field. Five years of previous experience as a Quality Assurance Specialist or in a similar position is preferred, with a background in Developmental Disabilities and Aging (DDA). Understanding of the tools and techniques of quality assurance Excellent verbal and written communication skills Strong data collection and analysis skills Eye for detail Pay $25 to start.
    $37k-62k yearly est. 1d ago
  • Quality Assurance Manager

    Royalty Cleaning Services LLC

    Quality assurance specialist job in Lyles, TN

    Job DescriptionJoin Our Team as a Quality Assurance Manager! Are you passionate about ensuring top-notch cleaning and janitorial services? Do you have a keen eye for detail and a strong drive for excellence? Look no further, as Royalty Cleaning Services LLC in Lilja Corp TN is seeking a talented Quality Assurance Manager to uphold our high standards of cleanliness and customer satisfaction. Responsibilities: Implement and maintain quality control programs to ensure the highest standards of cleaning and janitorial services Conduct regular inspections and audits to identify areas for improvement and provide feedback to cleaning staff Develop and update cleaning and janitorial procedures and protocols to meet industry standards Train and mentor cleaning staff on best practices and quality assurance protocols Collaborate with management to rectify any quality issues and ensure client satisfaction Requirements: Proven experience in quality assurance within the cleaning and janitorial industry Strong attention to detail and excellent problem-solving skills Effective communication and interpersonal skills Ability to work independently and as part of a team Knowledge of industry regulations and best practices MUST HAVE RELIABLE TRANSPORTATION MUST BE DEPENDABLE MUST HAVE SMARTPHONE MUST BE RELIABLE AND COMMUNICATE At Royalty Cleaning Services LLC, we are committed to delivering exceptional cleaning and janitorial services to our clients. As a Quality Assurance Manager, you will play a vital role in maintaining our reputation for excellence and ensuring that every customer is satisfied with the services we provide. If you are ready to take on this challenge and join a dynamic team of cleaning professionals, we want to hear from you! About Royalty Cleaning Services LLC Royalty Cleaning Services LLC is a leading provider of cleaning and janitorial services in Lilja Corp TN. With a strong commitment to quality and customer satisfaction, we take pride in delivering exceptional cleaning solutions to commercial and residential clients alike. Our team of dedicated professionals is committed to upholding the highest standards of cleanliness and professionalism in every job we undertake. Trust Royalty Cleaning Services LLC for all your cleaning and janitorial needs! #hc197398
    $70k-104k yearly est. 7d ago
  • Broker Representative / Documentation Specialist

    Genconnect Recruiting and Consulting

    Quality assurance specialist job in Nashville, TN

    Broker Representative / Documentation Specialist located in Nashville, TN Key Objectives: o Move broker deals through the system quickly and efficiently o Broker Management: communicate effectively with internal operations, customers, and brokers throughout entire deal process Responsibilities o Front End Enter and Verify Applications into Salesforce as they come in from sales source or track deals that come in through Salesforce Pull credit on guarantors and businesses to include Equifax, PayNet, and LexisNexis Upload and organize all pertaining documents to the repository in Salesforce Submit deals to credit Enter information as needed into Salesforce o Follow up Once approved, communicate with sales or broker of status Request and obtain from sales or broker any missing items needed prior to printing customer documents Generate documents for brokers Be able to identify, track, and clear exceptions through communication with brokers, sales, and customers on missing or needed document items through funding Measurements and Responsibilities o Enter new deals within two hours of reception o Maintain a list of on-going deals to include status and missing items o Maintain high satisfaction of customer and broker service o Attend trade shows and other annual events upon request Qualifications Proficient in Office Suite of products Effective communicator Detail oriented Salesforce experience preferred (not required) Ability to work cooperatively with others Highest character supported by strong references Compensation Package Competitive compensation package including base pay and competitive incentive plan; plus, 100% fully paid employer health care, dental, vision, life insurance, and a 401k plan with company match.
    $28k-47k yearly est. 60d+ ago
  • Document Specialist

    Veritas HHS

    Quality assurance specialist job in Nashville, TN

    Veritas-HHS seeks a Document Specialist to work at the 20th Judicial District Child Support Services of TN located in Nashville, TN. About the Company Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems. Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here's our Mission and Core Values. Mission - Do socially useful work, have fun, and prosper. Core Values - Integrity, innovation and creativity, quality of work, and customer service/teamwork. Benefits we offer: Health Insurance Dental Insurance Vision Insurance 401(k) STD, LTD Life Insurance Employee Assistance Program Telehealth Services Paid Time Off Nectar Rewards About the Position: The Document Management Technician processes incoming and outgoing mail, scans and indexes documents and maintains the file room. Primary Responsibilities: Processes incoming and outgoing mail. Scans and indexes documents into the imaging system. Maintains file room, ensuring all hard-copy files are filed/refiled correctly. Maintains document destruction calendar. Oversees on-site shredding of documents. Provides courier support, as needed. Other related duties as assigned. Requirements High School diploma, or equivalent. A minimum of two years of office experience. Mail room experience a plus.
    $28k-47k yearly est. 60d+ ago
  • Assurance Spring 2027 Internship

    Calvetti Ferguson 4.2company rating

    Quality assurance specialist job in Nashville, TN

    Calvetti Ferguson is a leading CPA and advisory firm that's more than just numbers. We're a team of passionate professionals who are dedicated to empowering businesses and individuals to achieve their financial goals. We believe in fostering a collaborative and supportive environment where you can grow your career, expand your expertise, and make a real impact. An Assurance Intern at Calvetti Ferguson performs the duties of a staff accountant, such as preparing work papers, checking account balances, and interacting with clients. Calvetti Ferguson strives to provide interns with a practical experience by giving them opportunities to complete work as a part of a team of auditors. While interns will work in the office part of the time, they will also get the chance to travel to client locations and learn about businesses in various industries. The goal of this internship is to expand the intern's understanding of business and accounting while allowing the intern to work in diverse environments as part of a team of professionals. We are here to help you start your career in accounting with proper training, resources, and guidance along the way. This is a full-time, in office internship from early January 2027 through mid-March 2027. Responsibilities Financial statement audits and reviews. Internal Control reviews. Hands-on work at client sites. Job Requirements Education: working towards CPA. A minimum cumulative GPA of 3.2 Strong attention to detail with the ability to proofread for accuracy and finalize documents professionally. Must be able to meet established deadlines, ensuring that work is complete and accurate. Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint at an intermediate level is required. Juniors and above are preferred. Please note that Calvetti Ferguson does not provide immigration or work visa sponsorship. At Calvetti Ferguson, you'll be part of a dynamic and growing firm that values your contributions and empowers you to reach your full potential. If you're looking for a challenging and rewarding career in accounting and advisory, we invite you to join our team.
    $34k-44k yearly est. Auto-Apply 18d ago
  • Manufacturing Quality Control Specialist

    Gocheck Kids

    Quality assurance specialist job in Nashville, TN

    Job DescriptionSalary: $25-30 Hourly, DOE About Us: GoCheck Kids is a mission driven B2B health tech company dedicated to making a significant impact on children's lives by detecting health issues early on. Our innovative technology is revolutionizing the way health issues are identified and addressed, ensuring children receive the care they need at the earliest possible stage. Position Overview: The Manufacturing Quality Control (QC) Specialist is a hands-on role responsible for leading coordination and execution of QC activities at the Manufacturing site and working with Production personnel to ensure product that meets requirements prior to release. Key Responsibilities: Completion of Receiving and Receiving Inspection Completion of Final Inspection and final DHR review Initiation of NCMR for nonconforming product Completion of NCMR dispositions after approval Implementation of product hold after approval Support the following QA areas per documented procedure requirements: Equipment management Product Returns processing Nonconforming Product process management Product Hold management Records Storage QC support of Design Activities, including, but not limited to: Equipment qualifications, process validations, test method validations and DMR document development (e.g., inspection plans, test instructions, Bill of Materials, pFMEA) Design Verification Testing Other duties as assigned by VP of Quality and Regulatory or Chief Operating Officer. (e.g., periodic auditing of manufacturing site, as assigned) Authorities: Release of received product (after successful inspection) to released inventory Release of finished devices (after passing DHR final review) to released inventory Implementing product hold once approved per procedure requirements. Implementing nonconforming product (NCMR) Competencies: Strong working knowledge of QA/QC processes in medical device manufacturing. Experience working with various inspection tools and techniques Familiarity with FDA QSMRs and ISO13485 regulations. Commitment to purpose driven work, with a strong sense of responsibility for manufacturing products that serve a meaningful mission. Appreciation for open, transparent communication, and a desire to contribute to a collaborative, low-ego team environment. Comfortable executing and documenting work within structured processes, and actively contributing to continuous improvement efforts. Self-directed and dependable, with the ability to stay focused, prioritize tasks, collaborate across functions, and proactively solve problemswith the judgment to escalate or seek support when needed. Strong attention to detail, particularly in following documented procedures. Clear and concise verbal and written communication skills, with an ability to document work in English in alignment with quality system requirements. Understanding of production workflows and downstream impacts, with an awareness of how manufacturing quality and productivity affects customer support and satisfaction. Alignment with company principles, which emphasize transparency and curiosity, meaningful work relationships built on care and trust, a bias for action and growth, and a relentless focus on delivering an exceptional customer experience. Flexible and committed to meeting key deadlines, including occasional overtime in order to support large customer orders or urgent shipments. Qualifications: High school diploma/GED plus 3-5 years working experience, within QA/QC at manufacturing site within regulated industry (Medical Device Industry preferred). Experience with Inspection processes including Inspection Plans (receiving & final). Experience with DHR review and product release. Experience with Control of Nonconforming product. Working knowledge of Production and Process controls, including Facilities controls. Technical aptitude (i.e. able to read and comprehend technical documentation, ability to comprehend and execute procedures, demonstrated understanding of system documentation). Technical aptitude with inspection technique and use of inspection tools (e.g., calipers). Quality-Focused, Attentive to Detail and Results-Oriented. Ability to work independently in fast-paced environment with little supervision. Ability to communicate effectively (both written and oral) using English (or local language). Team-oriented and responsive to customer needs. MS Office proficiency is required, specifically Excel and Word. Preferred Experience: Quality Inspector Certification (e.g., ASQ). Experience with Equipment controls (CAL/PM). Experience with Product Returns processing. Experience with CAPA processes including investigational techniques. Working knowledge of Equipment Qualifications, Process Validations and Test Methods Validations requirements. Benefits: Competitive salary, commensurate with experience Comprehensive health benefits package Opportunity for professional growth and development Join us in our mission to make a difference in children's lives and help shape the future of healthcare.
    $25-30 hourly 2d ago
  • Documentation Specialist

    Adapthealth LLC

    Quality assurance specialist job in Carthage, TN

    Requirements Minimum Job Qualifications: High School Diploma or equivalent One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry Senior level requires two (2) years of work-related experience and one (1) year of exact job experience Exact job experience is considered any of the above tasks in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance. AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
    $28k-48k yearly est. 8d ago
  • Quality Control Specialist (Sterile Processing)- 1st Shift- VUH

    Vumc.org

    Quality assurance specialist job in Nashville, TN

    Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: CSP Endo Techs Job Summary: JOB SUMMARY The Quality Control Specialist works under the direction of the Director of Quality and Safety. Auditors are accountable for the effective implementation of quality systems for sterile processing and strive to enhance patient care outcomes through consistent processes of our quality management programs. Shift Details: 6:30AM - 3:00PM Monday - Friday . KEY RESPONSIBILITIES Measures, monitors, and reports metrics for SPD quality indicators for their specified department and shift though review and analysis of the reports Identifies patterns and trends in data which includes but is not limited to assembled sets completions, error rates with incomplete sets, and improperly assembled sets. Ensures the program follows institutional, departmental, and external regulatory agency guidelines and provides SPD leadership with key quality data recommendations for improvement. Collaborates with SPD leadership by minimizing the frequency of severity of adverse events, managers and investigates the cause of those events to prevent errors Enhances professional growth and development through participation in educational programs. TECHNICAL CAPABILITIES Environmental Sterility & Safety (Intermediate): Possesses sufficient fundamental proficiency to successfully demonstrate environmental sterility and safety in practical applications of moderate difficulty. Surgical Equipment Knowledge (Intermediate): Knowledge of the specific equipment and its performance criteria, capabilities and limitations. Able to use the equipment to accomplish basic tasks associated with the specific devices. May conduct remedial maintenance and preventive maintenance. Examples of this include Insulation Testing, Demagnetizing instrumentation, Air Pressure Testing etc. Equipment Operation and Maintenance (Intermediate): Possesses sufficient fundamental proficiency to successfully demonstrate the ability to maintain equipment, products, or systems in practical applications of moderate difficulty. Examples of this include performing variety qualification testing on different types of equipment (daily, weekly, monthly, etc.) Inventory Control (Intermediate): Possesses sufficient fundamental proficiency to successfully demonstrate inventory control in practical applications of moderate difficulty. Ability to perform a variety of care and handling techniques to maintain the longevity and sterility of different types of containment devices. Quality Assurance (Intermediate): Performs, documents and monitors all quality control tools. Ability to read, interpret and practically apply the various Manufacturer Instructions for Use. Possess a strong knowledge base of regulations and standards that govern sterile processing functions and operations. Distinguisher of position: Possess very high Instrument Intelligence for the selected surgical specialty/service line. Strong knowledge of functionality, cleaning and assembly complexities etc. Data capture of findings from crucial inspections points. Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings. These areas are crucial to Vanderbilt Health's reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion. Core Accountabilities: * Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers. Core Capabilities : Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work. Position Qualifications: Responsibilities: Certifications: Certified Instrument Specialist - Healthcare Sterile Processing AssociationHealthcare Sterile Processing Association, Certified Registered Central Service Technician - Healthcare Sterile Processing AssociationHealthcare Sterile Processing Association, Certified Sterile Processing Technician - The Certification Board for Sterile Processing and Distribution, Inc Work Experience: Relevant Work Experience Experience Level : 2 years Education: High School Diploma or GED (Required) Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
    $31k-52k yearly est. Auto-Apply 42d ago
  • Digital Documentation Specialist

    Ingram Content Group 4.6company rating

    Quality assurance specialist job in La Vergne, TN

    Ingram Content Group (ICG) is hiring a Digital Documentation Specialist. to contribute to our CoreSource team. This person will be based in our Lavergne, TN office in the greater Nashville area. In this role, the Digital Documentation Specialist: Creates, maintains, and refines product documentation and education for CoreSource, a digital distribution platform supporting the book publishing industry. This position focuses on creating educational resources that help clients effectively use our products. The role translates complex technical concepts into simple, understandable features and ensures alignment with the product strategy. Creates and maintains product documentation for assigned products and services, including updates for monthly releases and everyday enhancements. Compiles and analyzes reports, delivering KPIs and actionable recommendations to improve product resources and business outcomes. Do you have experience working with publishers? Have a passion for helping publishers be successful? At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram's business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can't wait to meet you! Required Qualifications: Bachelor's degree or equivalent year for year directly-related experience. 2 years' reporting, writing, product, operations, or analytics experience Preferred Skills: Knowledge of business and management principles involved in strategic planning, resource allocation, product management, and coordination of people and resources Keen interest in - and understanding of -- software products Complex problem-solving skills Prioritization skills Advanced organization and time management skills Strong personal computing skills Oral and written communication skills Critical thinking skills Key Responsibilities: Executes content strategy for CoreSource, with input and direction from Senior Manager, Digital Services and other stakeholders. Prepares product documentation and videos for customers and internal stakeholders. Reviews requirements and writes specifications for product features to support client useability; applying critical thinking and thoughtful questioning to understand the underlying requirement behind a feature request. Oversees the betterment of product documentation to support product useability and client satisfaction. Authors and develops training curriculum for internal and external customers. Interfaces regularly with Account Management team, Marketing and other internal stakeholders to incorporate customer feedback into product enablement strategy. Builds platform guidance for end user using WalkMe and other tools. Participates in questions-and-answer sessions as needed. Contributes to knowledge base for assigned digital product. Hiring Salary Range: $74,353k - $94,011k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish
    $32k-42k yearly est. 30d ago
  • Sr. Tech Quality Control

    Cardinal Health 4.4company rating

    Quality assurance specialist job in La Vergne, TN

    What Quality Control contributes to Cardinal Health Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications. Quality Control is responsible for the analysis or inspection of materials, components, products or processes for compliance with specifications and standards. Responsibilities Perform visual and functional inspections of incoming, in-process, and finished products/components/packaging to ensure conformance to all specifications, drawings, and Quality standards. Make initial decisions on whether a process or product is in conformance. Audit and monitor quality requirements in accordance with the company Quality Assurance policies and Customer specifications. Document and report inspection findings and results and monitor corrective actions to inspection findings. Complete required Good Manufacturing Practices (GMP), issue resolution, and task-specific training. Follow GMP including documentation practices and proper gowning techniques. Observes and guides sanitary practice compliance in the facility. Examine and interpret trends in data collected from production. Assist with enabling the organization to meet and exceed Customer expectations for Quality Assurance. Recommend measures for continuous improvement of production methods, equipment performance, and Quality. In partnership with plant operation's management, assist with processes to drive on-going continuous improvement of customer satisfaction and compliance. Work with a wide variety of gauges, instruments, and inspection devices. Perform other miscellaneous duties as assigned by management. Availability to work 1st, or 2nd shift depending on business needs. Schedule: Monday through Thursday from 11:00am - 9:30pm with the possibility for overtime and some weekends. OR Monday through Thursday from 3:30pm - 2:00am with the possibility for overtime and some weekends. Location: Onsite in La Vergne, TN Qualifications 2-4 years of experience, preferred High School diploma, GED or equivalent, or equivalent work experience, preferred What is expected of you and others at this level Applies knowledge and company policies to complete a variety of tasks Demonstrates a working knowledge of jobs outside area of responsibility Maintains appropriate licenses, training and certifications Works on assignments that are moderately difficult requiring judgment in resolving issues May assist in recommendation of processes on new assignments Adheres to all quality guidelines Works with limited supervision Work occasionally involves review of output by work lead or supervisor May provide general guidance or technical assistance to less experienced team members Anticipated hourly range: $22.50 per hour - $27.10 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 1/20/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $22.5-27.1 hourly Auto-Apply 31d ago
  • Document Specialist

    Veritas HHS LLC

    Quality assurance specialist job in Nashville, TN

    Job DescriptionDescription: Veritas-HHS seeks a Document Specialist to work at the 20th Judicial District Child Support Services of TN located in Nashville, TN. About the Company Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems. Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here's our Mission and Core Values. Mission - Do socially useful work, have fun, and prosper. Core Values - Integrity, innovation and creativity, quality of work, and customer service/teamwork. Benefits we offer: Health Insurance Dental Insurance Vision Insurance 401(k) STD, LTD Life Insurance Employee Assistance Program Telehealth Services Paid Time Off Nectar Rewards About the Position: The Document Management Technician processes incoming and outgoing mail, scans and indexes documents and maintains the file room. Primary Responsibilities: Processes incoming and outgoing mail. Scans and indexes documents into the imaging system. Maintains file room, ensuring all hard-copy files are filed/refiled correctly. Maintains document destruction calendar. Oversees on-site shredding of documents. Provides courier support, as needed. Other related duties as assigned. Requirements: High School diploma, or equivalent. A minimum of two years of office experience. Mail room experience a plus.
    $28k-47k yearly est. 19d ago
  • Documentation Specialist

    Adapthealth

    Quality assurance specialist job in Carthage, TN

    AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you. Documentation Specialist Documentation Specialists creates and generates electronic forms requesting patient documents from physicians and insurances, as well as collect and manage patient eligibility documents. Additionally, responsible for maintaining a timely revenue cycle for all the goods and services provided by AdaptHealth. Job Duties: * Create and generate electronic forms requesting patient documents from physicians. * Collect and manage patient eligibility documents such as prescriptions, certificates of medical necessity, letters of medical necessity and prior authorizations. * Contact doctor offices as necessary to collect prescriptions, certificates of medical necessity, letters of medical necessity, clinical notes, and lab results. * Contact insurance companies to collect approved prior-authorization requests. * Escalate recurring problem accounts or physician groups or other trends to the management appropriately and in a timely manner. * Maintain regular, predictable, consistent attendance and flexibility to meet the needs of the department. * Understand and follow all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements. * Plan and organize work effectively and ensure its completion. * Meet all productivity requirements. * Demonstrate team behavior and promote a team-oriented environment. * Actively participate in continuous quality improvement. * Always represent the organization professionally. * Serve as backup to Customer Service department for customer concerns, issues, complaints, or questions. * Analyze documentation required for billing services and ensure compliance to payer requirements. * Resolve pending revenue by reconciling received documentation and pending charges. * Collaborates with physician offices, AdaptHealth sales and support staff to ensure timely receipt of documentation. * Identify trends and providing feedback and education to internal and external customers on compliant documentation requirements for services provided. * Requests authorization from state Medicaid programs. * Maintains and updates physician databases to ensure accurate delivery of billing documentation and communications with physician offices. Competency, Skills and Abilities: * Decision Making * Analytical and problem-solving skills with attention to detail * Strong verbal and written communication * Excellent customer service skills * Proficient computer skills and knowledge of Microsoft Office * Ability to prioritize and manage multiple tasks * Reports To: Department Manager Approved by: Human Resources * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Requirements Minimum Job Qualifications: * High School Diploma or equivalent * One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry * Senior level requires two (2) years of work-related experience and one (1) year of exact job experience * Exact job experience is considered any of the above tasks in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance. AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
    $28k-48k yearly est. 7d ago
  • Digital Documentation Specialist

    Ingram Content Group 4.6company rating

    Quality assurance specialist job in La Vergne, TN

    Job Description Ingram Content Group (ICG) is hiring a Digital Documentation Specialist. to contribute to our CoreSource team. This person will be based in our Lavergne, TN office in the greater Nashville area. In this role, the Digital Documentation Specialist: Creates, maintains, and refines product documentation and education for CoreSource, a digital distribution platform supporting the book publishing industry. This position focuses on creating educational resources that help clients effectively use our products. The role translates complex technical concepts into simple, understandable features and ensures alignment with the product strategy. Creates and maintains product documentation for assigned products and services, including updates for monthly releases and everyday enhancements. Compiles and analyzes reports, delivering KPIs and actionable recommendations to improve product resources and business outcomes. Do you have experience working with publishers? Have a passion for helping publishers be successful? At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram's business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can't wait to meet you! Required Qualifications: Bachelor's degree or equivalent year for year directly-related experience. 2 years' reporting, writing, product, operations, or analytics experience Preferred Skills: Knowledge of business and management principles involved in strategic planning, resource allocation, product management, and coordination of people and resources Keen interest in - and understanding of -- software products Complex problem-solving skills Prioritization skills Advanced organization and time management skills Strong personal computing skills Oral and written communication skills Critical thinking skills Key Responsibilities: Executes content strategy for CoreSource, with input and direction from Senior Manager, Digital Services and other stakeholders. Prepares product documentation and videos for customers and internal stakeholders. Reviews requirements and writes specifications for product features to support client useability; applying critical thinking and thoughtful questioning to understand the underlying requirement behind a feature request. Oversees the betterment of product documentation to support product useability and client satisfaction. Authors and develops training curriculum for internal and external customers. Interfaces regularly with Account Management team, Marketing and other internal stakeholders to incorporate customer feedback into product enablement strategy. Builds platform guidance for end user using WalkMe and other tools. Participates in questions-and-answer sessions as needed. Contributes to knowledge base for assigned digital product. Hiring Salary Range: $74,353k - $94,011k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish
    $32k-42k yearly est. 30d ago

Learn more about quality assurance specialist jobs

How much does a quality assurance specialist earn in Nashville, TN?

The average quality assurance specialist in Nashville, TN earns between $29,000 and $79,000 annually. This compares to the national average quality assurance specialist range of $41,000 to $97,000.

Average quality assurance specialist salary in Nashville, TN

$48,000

What are the biggest employers of Quality Assurance Specialists in Nashville, TN?

The biggest employers of Quality Assurance Specialists in Nashville, TN are:
  1. August Bioservices
  2. Mountzion Community Support LLC
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