Quality assurance specialist jobs in North Las Vegas, NV

Job Description The QA Manager is responsible for the development, implementation and improvement of quality assurance programs associated with FDA and FSMA regulations for assuring consistent manufacturing quality and food safety by implementing current Good Manufacturing Practice (cGMP), providing documentation, managing QA team and supporting the QA department in maintaining a culture of Quality within the manufacturing areas. Implementing continuous improvement to meet department goals and make specific recommendations to develop KPIs, procedures and policies. Competencies: Intelligent, Strategic Thinker and Results-driven Thinker Respected, Inspirational, and Hands-on Leader Excellent Communicator with strong writing and interpersonal skills Analytical, Process-oriented, and Solution-focused Decision Maker Creative and Innovative Problem Solver OTHER ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Develop, review, and improve company quality management systems, HACCP, standard operating procedures (SOPs), training materials, and documentation to ensure compliance of regulations for the dietary supplement and food products. Support and lead in liaison with the FDA and other federal, state, and local agencies that visit, inspect, or audit ProCaps Laboratories. Perform internal food safety audits, review manufacturing processes and recommend improvement and submit reports to senior management. Hire new personnel, coordinate staff attendance schedules, including vacation approval. Accomplish results through coaching, mentoring, and counseling employees, implementing CAPA and progressive discipline as necessary; monitor and appraise individual jobs. Implement company policies and procedures, generate quality reports, conduct weekly department meetings, attend and participate in operations meetings. Prepare for and conduct weekly department meetings, as well as other quality related meetings such as: Food Safety committee, NCR, CAPA, and internal audit summary meetings. Responsible for conducting, monitoring and administration of Mock Recall procedure. Ensure required tracking reports are generated accurately and timely for the following but not limited to: oCustomer Complaints oNonconformance and Deviations oQuarantined Materials oChange Control Documentation oProCaps Laboratories (PCLE) Quality Assurance Management. Perform other duties and responsibilities as assigned. WORK ENVIRONMENT Duties are performed primarily in a smoke-free office and production environment Requirements MINIMUM JOB QUALIFICATIONS Bachelor of Science in a natural or physical science (Chemistry, Biochemistry, Biology, or Microbiology) preferred. Minimum of 10 years' experience in the area of Quality Assurance in a FDA environment as Pharmaceutical, Dietary Supplement, Cosmetics, or Food manufacturing to include a minimum of five years in a Leadership capacity. Strong working knowledge of cGMP and GLP. Proficient in Microsoft Office. Familiarity with FDA regulations. Possess excellent verbal and written communication skills. Strong leadership and team-working capacities. Detail and quality oriented. Contributes to a working environment that allows all employees equal opportunities for skills development, growth, and advancement in the department. Conducts business in compliance with the ProCaps Laboratories Code of Business Conduct. Benefits ProCaps provides : A competitive salary! Top-Tier Medical, Dental & Vision Coverage - $0 when you qualify for the Wellness Program! Paid Time Off, Eight (8) Company Holidays 401(k) with Company Match - up to 4.5% 100% Company Life Coverage 100% Short Term Disability Coverage Gym Membership Reimbursement Vitamin Allowance + Discounts Company-Funded Health Savings Account ($1,600/year) Cash Reward Employee Referral Program Pet Insurance Fantastic work environment that focuses on Safety, Quality, Community, and amazing people. We hire top talent and celebrate the ingenuity and tenacity of our team members and leaders!

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. * Our Mission: "Create the Extraordinary" * Our Vision: "We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence." * Our Values: "Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY This role will work closely with our data team to fully understand our key practices, data flows and intricacies of sports and iGaming data to minimize the occurrence of faulty processes, while maintaining a high standard of data accuracy and completeness in our tables and reports. HOW YOU WILL CREATE THE EXTRAORDINARY Present new solutions in order to enhance our data quality practices and processes. Help to execute best practices across the Data Quality team and championing our company's values. Liaising with key business area stakeholders to fully understand our data and its structure. Manage dataflows and testing the efficacy of these flows. Collaborate with developers to ensure a smooth handoff and deployment process. Assist in troubleshooting report discrepancies and identifying opportunities for growth. Frequently reporting to the Director of Data Solutions with objective QA-related KPI performance to help track the team's efficiency. Able to perform hands-on, ad-hoc testing when necessary. WHAT YOU WILL NEED 3+ years managing a Data Quality/Assurance team Strong SQL background, preferably with Snowflake Good knowledge of Python, AWS or other cloud services In-depth understanding of ETL & BI Report Testing Experience with Kafka & Rest APIs Knowledge of GIT, CICD, Automation Testing ADDITIONAL REQUIREMENTS Able to work on multiple projects simultaneously and prioritize accordingly. Strong communication skills. Hunger to seek out opportunities to further enhance our processes. TOGETHER WE WIN We believe in delivering family-style service-an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships DISCLAIMER This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there? As a Service Excellence Quality Assurance Manager, you will act as an independent guardian of service standards within the business, assessing and understanding the quality of our service delivery to members. You will work alongside the Training, Client Services and the Operations teams to ensure we consistently improve in line with corporate requirements as well as our vision to become the most trusted company in the world delivering personalized services to individuals. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Manage Ten North America's QA (Quality Assurance) standards and processes. * Manage the QA process to ensure calls and requests are monitored and scored on time each month within each team. This will require: * Selecting calls, emails, and requests to be monitored each month (target will be set by Team Manager) * Completing review of calls, emails, requests through internal system (Genesys call & screen recording) * Documenting & scoring calls, emails and requests within the QA form and uploading into Ten Data * If urgent attention is required to alert Lifestyle Manager, Training or Team manager of issue, and work with the Team Manager, Training or Allocator to ensure the action is delegated and completed on time. * Guardian check of all outbound emails through Email Proof Reading inbox including reporting & coaching in real-time * Work with the training team to ensure all corporate program-specific expectations are understood and communicated to TMs, LMs and the rest of the Ops team. * Manage initiatives & projects as they apply to quality such as Audits, homepage reviews, spot checks, email proof reading, SIP, etc.. * Training and coaching of the new hires on CX best practices (i.e Introducing QA, QA form, CX score, EPR) * Assisting lifestyle managers by answering questions within internal communication (i.e. team chats, emails, phone etc) * Lead on internal calibration sessions 2. Identify opportunities and work with the internal stakeholders to drive service improvements. * Coach Team Managers and Lifestyle Managers on Ten & client requirements for service improvement and best practice i. Coaching sessions can include in-person side by side and virtual coaching sessions. ii. Participate in team huddles for specific updates on service improvement. * Contribute to a forum with Operations Manager and key stakeholders (would include client services, operational TM, Training, CX, Proposition) to identify and understand opportunities to improve (trends) within the business. * Participate in Service Improvement meetings to prioritizes the issues that will make the biggest improvements to service quality that will be noticed by the client and the member. * Work with the service delivery teams to put solutions in place and assess the success of changes made through targeted quality audits. * Where appropriate, lead on projects that improve the service across teams and schemes. * Attend train the trainer and regular refresher sessions to build and maintain your knowledge of corporate programs. * Deliver training/coaching with a focus on practical learning, running group role-plays and test calls based on real-life scenarios if needed. * Assist in creating new coaching techniques and programs to drive improvements. 3. Client Facing and Internal Reporting * Lead and present in call listening sessions with Client. * Prepare trend CX reporting (QA, EPR, etc) in a format ready to present to internal stakeholders to enable them to drive informed and targeted service improvements initiatives. * Report back to the business on your areas of responsibility and contribute to the ongoing review and documentation of best practice business processes and standards. * Prepare and provide reporting to Lifestyle Managers and Team Manager on performance at individual or team level. 4. Supporting Operations * Assist the Operations team with SLAs, including but not limited to taking calls/emails to cover lines, handling internal or external supplier issues, and creating TTS (internal back office) when needed. * Provide support that may vary from month to month based on business priorities. 5. Adherence to Escalation Processes and Communication to Support Internal CX Team: * Ensures complaints are managed within SLA and across individual teams * Assist in managing any complaints raised by corporate contacts, providing analysis and summarizing process changes following internal best practices for SLAs and communication. * Lead efforts to decrease negative feedback and increase positive feedback by providing feedback to Lifestyle Managers and Team Managers to accurately record, enabling us to learn from mistakes and ensure improvements are made by all service delivery teams. 6. Other duties as reasonably required. * Handle administrative support activities, which include, but are not limited to answering inquiries, maintaining calendar, distributing information and sending/receiving mail. * Manager on Duty: may be required periodically * Support global or regional initiatives to enhance service quality or drive revenue efforts. BEHAVIORAL EXPECTATIONS: You will be expected to role model the behaviours associated with our values: Member Focused, Trustworthy, and Pioneering. This means you will deliver the highest level of service to our clients and treat all Ten employees you train as your personal clients. You will be resourceful in finding ways to improve training programs and streamline processes for future efforts, promoting efficiency of resources and business practices. EDUCATION/EXPERIENCE: * Bachelor's degree or an equivalent combination of education and experience * Minimum of 1 year of experience in quality assurance, preferably in a customer service or related industry * Proven experience in a client-facing role, including leading and presenting in meetings. * Demonstrated coaching and training experience, either through managing teams or as a trainer * Language requirement both proficiency in local language (English) both written and spoken. KNOWLEDGE, SKILLS & ABILITIES: * Flexibility to work on different shifts to cover all coaching and workload schedules, including late nights and weekends. * Dependable: Able to work scheduled shifts; be on time, no unjustified absences (6 months) * Communication - your communication style is confident and persuasive with excellent verbal and written communication skills (telephone and email communication) to effectively communicate with management and business partners. * Passion for the client, member, and service delivery standards - You are an advocate for the client/member, you can demand excellence from others. * Tactful - Ability to show consideration for and maintain good relations with others. * Discretion - Ability to handle sensitive and confidential company matters * Common Sense - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. * Responsible - Accountability for one's conduct. * Independence - Ability to work independently with minimal supervision, be self-motivated. * Attention to Detail - Ability to pay attention to the minute details of a project or task. * Time Management - Ability to utilize the available time to organize and complete work within given deadlines. * Project Management - Ability to organize and direct a project to completion. * Multitasker - Ability to juggle multiple priorities simultaneously. * Accuracy - Ability to perform work accurately and thoroughly. * Computer Proficiency - excellent computer skills in MS Office, CRM tools, and Internet. WORK ENVIRONMENT: Open Office Environment * 401(k) * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Retirement plan * Tuition reimbursement * Vision insurance

As a family of brands, it is Our Home's ethos to create and provide delicious, wholesome snacks to communities throughout the U.S. at a great value. We strive to create snacks that offer nourishment and a warm and welcoming sense of familiarity. Our Home is not just the house we live in, but the communities of which we are a part. Our Home gets the best snacks into hands, homes, and communities around the country so that we can flourish together. We believe that a unified culture and shared values are essential to our success. At Our Home... We have Growth Mindsets: We grow ourselves, our teams, and our company, both personally and professionally. We embrace Integrity & Accountability: We do what we say we are going to do, and take ownership of our actions. We Push the Boundaries: We challenge the status quo, and are creative problem solvers who win where others don't. We believe that we are Stronger Together: Collaboration is at the center of what we do. We win and lose together . Our Home makes snacks for everyone and will continue to be known for flavorful snacks with better ingredients that satisfy every occasion and craving. We deliver this through our portfolio of household favorite snack brands, including Pop Secret, From The Ground Up, Food Should Taste Good, Popchips, RW Garcia, Good Health, Parm Crisps, Sonoma Creamery, and You Need This. Our Home is one of the fastest growing Better For You food brands in the country and this explosive growth requires great people with a passion for better-for-you snacks. About the Role At Our Home, we're passionate about delivering safe, high-quality food our customers can trust - every single time. We're looking for a dynamic and experienced Food Safety & Quality Assurance (FSQA) Manager to lead our Quality, Food Safety, and Sanitation programs. In this highly influential role, you will be the guardian of product integrity and regulatory compliance, ensuring our facility meets the highest standards in GFSI, HACCP, GMP, Non-GMO, Organic, and Kosher requirements. You'll partner with leaders across the plant, elevate our quality culture, and guide a skilled team to protect our brand and our consumers. If you thrive in a fast-paced environment, love building strong systems, and are energized by coaching and developing people, this role is for you. Why Join Our Home? Opportunity to shape and elevate a quality culture across the entire facility. A collaborative team that values ownership, continuous improvement, and collaboration. The ability to make a direct impact on product integrity and customer trust. KEY RESPONSIBILITIES Food Safety & Regulatory Compliance Lead, maintain, and continuously improve all Food Safety programs, including HACCP, GMPs, GFSI, Non-GMO, Kosher, and Organic compliance. Ensure robust sterilization, sanitation, allergen control, traceability, and crisis management practices to protect product safety. Oversee internal audits, third-party audits, certification audits, and bi-annual mock recalls (within a two-hour standard). Maintain readiness for regulatory inspections and ensure compliance with all state and federal requirements. Quality Assurance Systems & Standards Develop, implement, and refine QA standards for raw materials, in-process checks, finished goods, and rework procedures. Establish and maintain testing methods, evaluation processes, and product quality documentation. Lead quality improvement initiatives (e.g., Kaizen, Six Sigma) to drive consistency and reduce waste. Partner cross-functionally with Production, Engineering, and R&D to support new products, process improvements, and training needs. Prepare and analyze quality performance metrics, trends, and reports to inform plant leadership decisions. Sanitation Management Oversee plant sanitation activities to ensure a clean, safe, and compliant production environment. Work closely with Maintenance and Production teams on sanitation validation, improvements, and ongoing compliance. Leadership & Team Development Lead, coach, and develop the Quality Assurance and Sanitation teams by setting clear expectations and ensuring continuous skill growth. Recruit, train, schedule, and evaluate team performance in alignment with company standards and policies. Build a culture of ownership, accountability, and food safety awareness across the entire facility. Financial & Resource Management Develop and manage the FSQA budget, monitor expenditures, analyze variances, and drive cost-effective improvements. Ensure the proper allocation of resources, equipment, and tools necessary to maintain high-quality operations. Requirements Bachelor's degree in Food Science, Microbiology, Engineering, or related field preferred. 5+ years of experience in food safety, quality assurance, or food manufacturing leadership. Strong knowledge of HACCP, GFSI (SQF, BRC, etc.), GMPs, and regulatory requirements (FDA/USDA). Experience with Non-GMO, Organic, and Kosher programs a strong plus. Proven leadership experience with the ability to coach, influence, and build high-performing teams. Excellent communication, analytical, and problem-solving skills. High energy, initiative, and ability to drive results with limited guidance. Benefits Health Care Plan (Medical, Dental & Vision) 401k Plan with Company Match Paid Time Off (Vacation, Sick & Public Holidays) Life Insurance (Basic, Voluntary & AD&D) Parental Leave Short Term & Long Term Disability No recruiters, please

Job Description Job Title: Manager, Quality Assurance Reports to: Director, Quality Assurance FLSA Status: Exempt The Pavilion Payments Quality Assurance, Manager is responsible for overseeing day-to-day QA operations and managing a team of QA professionals to ensure the delivery of robust, reliable, and high-performing technology solutions. You will support the Director, QA by executing the company's QA strategy, monitoring performance, and driving continuous improvement. This role partners closely with cross-functional teams to identify issues, streamline processes, and maintain high quality throughout the software development lifecycle. Key Responsibilities Team Leadership & Management Supervise and coach a team of QA analysts/engineers, fostering a culture of accountability, collaboration, and learning. Manage daily workloads, priorities, and performance for QA team members across both employees and onshore/offshore contractors. Establish clear communication and alignment between employees and contractors to ensure consistency in quality, process adherence, and delivery timelines. Conduct regular capacity planning to balance resources across initiatives, ensuring appropriate coverage for testing cycles. Partner with leadership on headcount planning, contractor utilization, forecasting, and optimization of team bandwidth to meet evolving business needs. Process & Quality Improvement Ensure QA methodologies and best practices are followed consistently across projects. Identify and recommend process improvements to enhance quality, speed, and efficiency. Collaborate with Development, Product, and Support teams to resolve issues and align on quality goals. Align offshore contractor resources with standardized QA practices to reduce duplication, rework, or misalignment. Test Planning & Execution Oversee creation and execution of test plans, test cases, and scripts to validate software functionality and reliability. Manage defect tracking and reporting to ensure timely resolution. Support implementation of automated testing frameworks to improve efficiency and coverage. Coordinate offshore contractors in test execution cycles to maximize productivity across time zones. Collaboration & Reporting Provide regular updates on QA activities, risks, capacity utilization, and outcomes to the Director, QA. Monitor contractor productivity and report on throughput, coverage, and alignment with project deliverables. Act as a point of escalation for QA issues during project delivery. Continuous Learning Stay current on QA tools, technologies, and best practices. Encourage adoption of innovative testing approaches within the team. Mentor offshore contractor leads to build skills, autonomy, and consistent quality across global teams. Key Competencies Leadership & People Development Attention to Detail & Analytical Thinking Process Improvement Collaboration & Cross-Functional Influence Accountability & Results Orientation Qualifications Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). 3-5 years of QA/testing experience, with at least 1-2 years in a leadership or supervisory role. Strong understanding of QA methodologies, tools, and processes. Experience with both manual and automated testing frameworks. Excellent organizational and problem-solving skills. Effective communication and interpersonal skills to collaborate with technical and non-technical stakeholders. Perks & Benefits! A great company that is focused on team building, and career pathing for its team! Join a team that is fun, friendly, and customer-focused! Excellent employee benefits package - Health, Dental, Vision, 401k match, and more! Pavilion Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department

Job Description At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there? As a Service Excellence Quality Assurance Manager, you will act as an independent guardian of service standards within the business, assessing and understanding the quality of our service delivery to members. You will work alongside the Training, Client Services and the Operations teams to ensure we consistently improve in line with corporate requirements as well as our vision to become the most trusted company in the world delivering personalized services to individuals. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Manage Ten North America's QA (Quality Assurance) standards and processes. · Manage the QA process to ensure calls and requests are monitored and scored on time each month within each team. This will require: - Selecting calls, emails, and requests to be monitored each month (target will be set by Team Manager) - Completing review of calls, emails, requests through internal system (Genesys call & screen recording) - Documenting & scoring calls, emails and requests within the QA form and uploading into Ten Data - If urgent attention is required to alert Lifestyle Manager, Training or Team manager of issue, and work with the Team Manager, Training or Allocator to ensure the action is delegated and completed on time. · Guardian check of all outbound emails through Email Proof Reading inbox including reporting & coaching in real-time · Work with the training team to ensure all corporate program-specific expectations are understood and communicated to TMs, LMs and the rest of the Ops team. · Manage initiatives & projects as they apply to quality such as Audits, homepage reviews, spot checks, email proof reading, SIP, etc.. · Training and coaching of the new hires on CX best practices (i.e Introducing QA, QA form, CX score, EPR) · Assisting lifestyle managers by answering questions within internal communication (i.e. team chats, emails, phone etc) · Lead on internal calibration sessions 2. Identify opportunities and work with the internal stakeholders to drive service improvements. · Coach Team Managers and Lifestyle Managers on Ten & client requirements for service improvement and best practice i. Coaching sessions can include in-person side by side and virtual coaching sessions. ii. Participate in team huddles for specific updates on service improvement. · Contribute to a forum with Operations Manager and key stakeholders (would include client services, operational TM, Training, CX, Proposition) to identify and understand opportunities to improve (trends) within the business. · Participate in Service Improvement meetings to prioritizes the issues that will make the biggest improvements to service quality that will be noticed by the client and the member. · Work with the service delivery teams to put solutions in place and assess the success of changes made through targeted quality audits. · Where appropriate, lead on projects that improve the service across teams and schemes. · Attend train the trainer and regular refresher sessions to build and maintain your knowledge of corporate programs. · Deliver training/coaching with a focus on practical learning, running group role-plays and test calls based on real-life scenarios if needed. · Assist in creating new coaching techniques and programs to drive improvements. 3. Client Facing and Internal Reporting · Lead and present in call listening sessions with Client. · Prepare trend CX reporting (QA, EPR, etc) in a format ready to present to internal stakeholders to enable them to drive informed and targeted service improvements initiatives. · Report back to the business on your areas of responsibility and contribute to the ongoing review and documentation of best practice business processes and standards. · Prepare and provide reporting to Lifestyle Managers and Team Manager on performance at individual or team level. 4. Supporting Operations · Assist the Operations team with SLAs, including but not limited to taking calls/emails to cover lines, handling internal or external supplier issues, and creating TTS (internal back office) when needed. · Provide support that may vary from month to month based on business priorities. 5. Adherence to Escalation Processes and Communication to Support Internal CX Team: · Ensures complaints are managed within SLA and across individual teams · Assist in managing any complaints raised by corporate contacts, providing analysis and summarizing process changes following internal best practices for SLAs and communication. · Lead efforts to decrease negative feedback and increase positive feedback by providing feedback to Lifestyle Managers and Team Managers to accurately record, enabling us to learn from mistakes and ensure improvements are made by all service delivery teams. 6. Other duties as reasonably required. · Handle administrative support activities, which include, but are not limited to answering inquiries, maintaining calendar, distributing information and sending/receiving mail. · Manager on Duty: may be required periodically · Support global or regional initiatives to enhance service quality or drive revenue efforts. BEHAVIORAL EXPECTATIONS: You will be expected to role model the behaviours associated with our values: Member Focused, Trustworthy, and Pioneering. This means you will deliver the highest level of service to our clients and treat all Ten employees you train as your personal clients. You will be resourceful in finding ways to improve training programs and streamline processes for future efforts, promoting efficiency of resources and business practices. Requirements EDUCATION/EXPERIENCE: · Bachelor's degree or an equivalent combination of education and experience · Minimum of 1 year of experience in quality assurance, preferably in a customer service or related industry · Proven experience in a client-facing role, including leading and presenting in meetings. · Demonstrated coaching and training experience, either through managing teams or as a trainer · Language requirement both proficiency in local language (English) both written and spoken. KNOWLEDGE, SKILLS & ABILITIES: · Flexibility to work on different shifts to cover all coaching and workload schedules, including late nights and weekends. · Dependable: Able to work scheduled shifts; be on time, no unjustified absences (6 months) · Communication - your communication style is confident and persuasive with excellent verbal and written communication skills (telephone and email communication) to effectively communicate with management and business partners. · Passion for the client, member, and service delivery standards - You are an advocate for the client/member, you can demand excellence from others. · Tactful - Ability to show consideration for and maintain good relations with others. · Discretion - Ability to handle sensitive and confidential company matters · Common Sense - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. · Responsible - Accountability for one's conduct. · Independence - Ability to work independently with minimal supervision, be self-motivated. · Attention to Detail - Ability to pay attention to the minute details of a project or task. · Time Management - Ability to utilize the available time to organize and complete work within given deadlines. · Project Management - Ability to organize and direct a project to completion. · Multitasker - Ability to juggle multiple priorities simultaneously. · Accuracy - Ability to perform work accurately and thoroughly. · Computer Proficiency - excellent computer skills in MS Office, CRM tools, and Internet. WORK ENVIRONMENT: Open Office Environment Benefits 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance

Quality Assurance Specialist At Hilton Grand Vacations, we continuously strive to provide an outstanding experience to our customers. As a Quality Assurance Specialist in our dynamic Manufacturing team, you will be instrumental in guaranteeing the seamless and efficient functioning of our operations. This outstanding opportunity empowers you to contribute to our mission of excellence and become a valued member of a dedicated team committed to upholding the highest standards. Why Team Members love working for us! HGV now offers Day One Team Member Benefits!! Our Team Members are essential to our company's success. Full-time Team Members receive a comprehensive benefits package, including medical, dental, and vision insurance, a 401K plan, Paid Time Off (PTO), and great travel benefits. What will I be doing? As a Quality Assurance Specialist, you will act as the main point of contact for customers, handling contract and client purchase follow-up. Your role is crucial in ensuring a smooth and satisfactory experience for our clients. * Help new owners comprehend paperwork and contracts, assisting with reservations and ensuring they feel confident about their purchase. * Directly responsible for follow-up and post-sale contact with new owners to assist in the reduction of cancels and kicks. * Responsible for working closely with the Sales and Hospitality team to maintain a high quality of customer service. * Provides technical assistance, support, and advice to owners regarding the product and services associated with ownership. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability, we'll make sure you can fully participate in the application process, perform essential job duties, and enjoy employment benefits. Just let us know if you need any accommodations. What are we looking for? To fulfill this role efficiently, you must possess the following minimum qualifications and experience: * More than 1 year of experience in notarizing contract documents. * Nevada Notary Public license. * Equivalent experience accepted in lieu of High School Diploma. * Ability to work flexible schedules to include mornings, evenings, weekends and holidays. * Nevada Real Estate or Timeshare License. * Strong ability to efficiently resolve sophisticated customer service issues.

Quality Assurance Specialist At Hilton Grand Vacations, we continuously strive to provide an outstanding experience to our customers. As a Quality Assurance Specialist in our dynamic Manufacturing team, you will be instrumental in guaranteeing the seamless and efficient functioning of our operations. This outstanding opportunity empowers you to contribute to our mission of excellence and become a valued member of a dedicated team committed to upholding the highest standards. Why Team Members love working for us! HGV now offers Day One Team Member Benefits!! Our Team Members are essential to our company's success. Full-time Team Members receive a comprehensive benefits package, including medical, dental, and vision insurance, a 401K plan, Paid Time Off (PTO), and great travel benefits. What are we looking for? To fulfill this role efficiently, you must possess the following minimum qualifications and experience: More than 1 year of experience in notarizing contract documents. Nevada Notary Public license. Equivalent experience accepted in lieu of High School Diploma. Ability to work flexible schedules to include mornings, evenings, weekends and holidays. Nevada Real Estate or Timeshare License. Strong ability to efficiently resolve sophisticated customer service issues. What will I be doing? As a Quality Assurance Specialist, you will act as the main point of contact for customers, handling contract and client purchase follow-up. Your role is crucial in ensuring a smooth and satisfactory experience for our clients. Help new owners comprehend paperwork and contracts, assisting with reservations and ensuring they feel confident about their purchase. Directly responsible for follow-up and post-sale contact with new owners to assist in the reduction of cancels and kicks. Responsible for working closely with the Sales and Hospitality team to maintain a high quality of customer service. Provides technical assistance, support, and advice to owners regarding the product and services associated with ownership. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability, we'll make sure you can fully participate in the application process, perform essential job duties, and enjoy employment benefits. Just let us know if you need any accommodations.

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Henderson, Bermuda Rd. Division: Solutions Job Posting Title: Quality Assurance Assistant Time Type: Full Time Position Description Summary: Responsible for ensuring accurate centralized data capture. Responsible for performing product inspection and audits of quality control programs. Perform shipping distribution inspections, and sampling and testing operations. May assess draft and final label copy, utilizing knowledge of labeling regulations. Minimizes down time by reducing production rework and recalls. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * Advise operators on escalation procedures * Responsible for the documentation of inbound and trailer defects (photos, initial report, enter data into Damage Reduction Database, emails to appropriate distribution lists) * Report and follow-up on all inbound and trailer defects (return, rework, accessorial) * Distribute WPPS and procedure updates * Shift training on Quality, rework projects, standard updates & procedure updates * Assist in managing rework projects * Safety Liaison - incident reporting, follow-up, investigations * Perform quality checks * Release product when required * Perform root cause analysis and action plans for QIs * Acts as a contact for Pest Control in lieu of Quality Manager * Shift Audits * Monitor operators for compliance with standard * Maintains a clean and safe work environment * Follows all SOP and safety guidelines * Maintains a high level of quality in work performed * Performs other duties as assigned The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Accountability - Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways. Impact of Decisions - Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health. Working Relationships - Regularly interact with peers and management concerning matters of complex scope and discretion. Scope - Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a senior level position. Proficient in MS Office. Effective written and oral communication skills required. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email

SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance. Our brand promise, when you need to be sure, underscores our commitment to reliability, integrity and trust - enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource. SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH0002497458, Reuters SGSN.S, Bloomberg SGSN:SW). Our Las Vegas, NV laboratory is looking for a Quality Assurance Officer to join their team! The Quality Assurance Officer manages the Quality System for multiple sites across the Environment, Health, & Safety labs in the US under the direction of the General Manager. The Quality Assurance Officer is expected to conduct training, auditing, and informational site meetings. The Quality Assurance Officer role is critical to the regulatory compliance of the company. Job functions: * Manages QA systems and functions for multiple site across the EHS network * Leads QA functions defined by ISO/IEC:17025, TNI Standards, DOD QSM, and state specific requirements * Maintains the Quality System * Conducts audits and reviews/analyzes data and documentation * Develops and implements company and regulatory quality standards * Oversees routine testing, special projects, validation projects, or other specialized studies * Addresses and resolves Corrective or Preventive actions * Assists in the review and approval of deviation notices and investigations generated by technical departments * Assists management is overseeing the investigation system for all technical departments * Participates in auditing specific aspects of the company's ISO and TNI quality systems, report all findings, issues corrective action plans, and verifies effective corrective action * Participates in review and approval of department SOPs * Serves as a subject matter expert * Performs complex work / assignments * 10% Travel to other SGS Built Environment Locations. Qualifications * Bachelor degree in Chemistry, Biology, or related science or combination of education and experience. (Required) * 7+ years of experience in a regulated commercial lab environment (Required) * Thorough knowledge of ISO and TNI Regulations and Standards (Required) * Oral and written communications Skills: Advanced * Self-initiative and Resource Utilization: Advanced * Language Skills: Advanced * Mathematical Skills: Advanced * Reasoning Skills: Advanced * Computer Skills: Advanced * Attention to Detail: Intermediate * Solid critical thinking skills to anticipate and solve problems in a systematic manner * Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment. Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

+ The goal of this team is reduce / minimize damage and the impact of damage for Data Center hardware. This includes inspection, testing, and repair of critical components to ensure cutting edge Data Center hardware is reliable and maintained in the Data Center environment. **Responsibilities:** + This role is a quality assurance position with primary focus to monitor and reduce damage to data centre hardware parts. + Assist the site leadership in efforts to reduce damage at each DC. This would involve spot checks of different process staging areas for proper handling, packaging, and storage of parts. + Assist in execution of the damaged parts process at the datacentre. + This is the process for ensuring damaged parts are verified as damaged and quarantined and not mixed with good products. + Identify and escalate issues affecting part damage. + Excursion Support - Provide support of key field campaigns and failure investigations. + Perform Special Damage Inspections/Repairs of Critical Parts + Perform Printed Circuit Board Assembly (PCBA) Quick Testing for re-inventory boards. ~100 boards per week + Perform damage verification inspection for parts reported damaged by other onsite personnel. This is needed to ensure parts are truly damaged. This inspection would involve up to 100 parts per week + Repair of Damaged Parts + Cleaning of thermal Paste for CPUs + Straightening bent connectors + Replace missing parts - CPU carrier frames, dust covers etc. + Periodic auditing of handling and ESD processes and packing used at different touch points at each Data Center **Experience:** + Experience in performing damage quality inspection on Data Hardware equipment's. + Performing Special Damage Inspections/Repairs of Critical Parts on Data Centre HW equipment. + 3+ years' experience in technical field + General knowledge of electronic parts and components used in Data Center hardware. (Examples, Motherboards, DIMMs, Hard Drives, network cards, Optic) + 1st Level Failure Analysis (FA) ability for electronic parts + Familiarity with typical mechanical defects of electronic components and hardware + Ability to sit for extended periods (several hours at a time) doing detailed inspection of electronic parts and components + Familiarity with simple inspection equipment such as stereo microscopes and ring lights + Ability to use a PC to record / report data + Ability to write process instructions/ SOPs + People Skills to work with and influence others + Strength: Medium to heavy materials handling required (e.g. Lifting, pushing/pulling etc.) **Skills:** + Quality Damage Inspection + Data Centre Equipment's + Background in troubleshooting / repair of server / storage and networking products **Education:** + Bachelor's Degree or equivalent experience in technical field **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

MAU is hiring a Process Quality Analyst for our client in Greer, SC. As a Process Quality Analyst, you will drive quality improvement across key areas by managing problem-solving processes, reducing field warranty issues, and ensuring resolution effectiveness. This is a long-term contract opportunity with a 12-month assignment duration. Benefits Package * Health insurance * Dental insurance * Vision insurance * Paid vacation * Paid time off * Uniform allowance Shift Information * Monday-Friday | 8:00 AM - 5:00 PM Required Education and Experience * Bachelor's degree (Engineering preferred) or the equivalent of 4 years of automotive or mechanical experience * 2+ years of experience in quality management, problem-solving, product engineering, process planning, or a manufacturing environment Preferred Education and Experience * 1+ years of experience with critical modules * 1+ years of leadership experience in technical/project teams, cross-functional teams, or management teams General Requirements * Problem-solving process skills * 1+ years of leadership, organization, and communication skills * 2+ years of proficiency in MS Office software * 1+ years of experience with PQM or similar problem management systems * 1+ years of experience using technical automotive terminology * 2+ years of German language skills * Training as applicable per BMW guidelines Essential Functions * Monitor and review sensor data through interface with Problem Management Process, Reporting Line Customer, and Process Management * Review field-warranty problem landscape, prioritize issues, and evaluate risk for all models built at Plant Spartanburg * Accept points into QC2 after coordination with ML-T and assign to correct LV/SV/MAV for resolution * Provide guidance on Plant Spartanburg-owned problems in PQM and PMP within scope of responsibility * Ensure transparency within assigned scope * Act as SV and guide the LV through the problem-solving process * Track PMP priorities and schedules; drive achievement of deadlines * Participate in cross-functional quality improvement teams * Communicate with technical departments and suppliers as needed * Verify problem resolution and sustainability, including containment effectiveness using Plant and Field data * Comply with Plant Management System and support continuous improvement efforts * Apply VPS principles, Standard Work, and Problem Solving methodologies * Follow 5S and safety standards and principles * Perform other duties as assigned by BMW Group operations supervisor

Spruce InfoTech is the leading service provider in the fields of project management, architecture design, installation, implementation and administration of EPM and BI projects. Our team of experts provide with proven industry solutions that help our clients to have better understanding of the business and aides in decision making. We provide our clients with various services that help them to manage, control and transform their businesses by employing new age technology solutions that are cost effective and productive in nature. Our team members have huge experience in different types of enterprise solutions like that of Oracle Enterprise Performance Management (aka Hyperion), OBIEE and TIBCO. Job Description Skills: • 3-5 years of experience in the Quality Assurance domain required. Knowledge on Threshold/Load testing Strong knowledge in Marketing, Credit Card and Customer focused. Prior experience in performing QA function in Marketing or Operations area in Credit Card domain is preferred. Excellent written and analytical skills Problem solver who fosters collaboration Out of box thinking Self-motivated, quick learner Attention to detail, understands importance of accuracy and responsiveness and end user impact. Strong organization and work prioritization skills Proven ability to work independently TSYS is plus Additional Information 6+months ongoing Need to have banking- preferably credit card. Need to understand the concept of threshold/load testing

QA Analyst - Onsite (Large Casino & Hotel) Employment Type: Direct Hire Environment: Enterprise hospitality, gaming, and mobile application ecosystem A large casino and hotel enterprise is seeking a QA Analyst with strong manual and functional testing experience to support enterprise applications across gaming, hospitality, and mobile platforms. This role works closely with product, development, and release teams in an Agile/Scrum environment to ensure high-quality software delivery. The ideal candidate has deep experience writing and executing detailed test cases, validating complex user workflows, and ensuring applications meet functional, regulatory, and performance standards. Gaming, hospitality, or mobile testing experience is highly preferred. Key Responsibilities Perform manual and functional testing across web, mobile, backend services, and internal applications. Develop and maintain detailed test cases, test plans, and test scripts. Execute smoke, regression, functional, integration, and user acceptance testing (UAT). Participate in Agile ceremonies including sprint planning, grooming, stand-ups, and retrospectives. Collaborate with developers, product managers, and release teams to ensure defects are logged, tracked, prioritized, and validated. Validate end-to-end workflows in complex hospitality and gaming environments (reservations, loyalty, POS, mobile features, etc.). Work closely with business users to support UAT and production validation. Ensure all testing artifacts meet compliance and audit expectations. Contribute to continuous improvement of QA processes, coverage, and documentation. Support production releases with validation testing as needed. Required Skills & Experience 3-5+ years of experience as a QA Analyst or Software Tester. Strong experience with manual and functional testing. Proficient in writing test cases, test plans, and defect reports. Experience working within Agile and Scrum development environments. Strong understanding of testing methodologies, SDLC, and defect management tools (Jira, Azure DevOps, etc.). Excellent problem-solving skills and attention to detail. Ability to work onsite Monday-Friday in Las Vegas. Preferred Qualifications Gaming or hospitality industry experience (highly preferred). Mobile testing experience (iOS/Android apps). Exposure to API testing tools (Postman, Swagger) - not required but a plus. Experience supporting QA in regulated or audited environments. Basic understanding of SQL for data validation (optional but helpful).

Who is Speed Commerce and what do they do? Speed Commerce provides outsourced order fulfillment and contact center services to some of retail's most recognizable and successful brands. Order Fulfillment Services - your brand, our operation . we offer 100% white label fulfillment and distribution services. we receive and inspect your products. we store your products in our warehouses. we have 100+ plug and play integrations with shopping carts, marketplaces, and ERP's. we receive and process your orders from many channels. we pick, pack, and ship your orders. we leverage our volume and offer amazing shipping rates. we process product returns and replenishment. By leaving the operations to our team of experts, you are free to focus on what you do best - merchandising and marketing to grow your brand. Contact Center Services - your customer is our customer! we offer 100% white label contact center services. we offer an always open, 200+ seat 24/7 call center. we train agents to become experts in our clients' products. we train agents on voice of brand and overall excellence. we answer product related questions to complete orders. we monitor and answer many channels like voice, email, live chat, social DM. we train agents to upsell, cross-sell and to save-a-sale. we achieve one call resolution by accessing real time order and inventory information. Our team does the hard work of becoming confident experts on your products and operations. We are laser focused on treating every interaction with your customer as if they were our own. Whether it is phone, chat, email, or social media - we use each and every communication with your buyers to build lasting relationships. If you are looking for a results-oriented partner, talk to us. We'd like to learn more about your brand, earn your trust, and help you grow! Position Summary The Quality Assurance Specialist reflects the voice of the company brands and serves the Speed Commerce mission and core values by evaluating and scoring the quality of inbound and outbound contacts according to established standards. The role is responsible for maintaining the validity and veracity of the quality assurance program by ensuring that the results of monitoring efforts are fundamentally aligned with client expectations and consumer satisfaction. This position is at our corporate office in Las Vegas, NV. Pay Range Starting at $17.00 / hour Essential Duties and Responsibilities Evaluates all interaction types, delivery channels and opportunities for consumer engagement to include phone calls, chats, emails, prescriptions, and cases. Employs established systematic monitoring schedule to ensure contact sampling across days, weeks, months, and contact types consistent with contractual obligations and agent performance requirements. Identifies and reports upon discovered trends including individual and team-wide errors or deficiencies. Meets consistently with clients and senior company management to present and define staff performance. Measures observable, realistic and valid performance criteria and emphasizes positively demonstrated behaviors and skills including both basic foundational skills and soft skills. Ensure the integrity and the veracity of quality standards by participating in calibration sessions across internal functional teams and with partners on a scheduled and ad hoc basis. Other duties as directed by management. Critical Success Factors To perform the job successfully, an individual should demonstrate the following competencies: Communication - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Computation - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Analytical - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Ability to handle confidential information. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Minimum Experience Required Skills / Abilities High school diploma or general education degree (GED); 2 years of Quality Assurance experience in a call center environment is required. Tools to Have Experience with: Microsoft Applications Company telephony systems Additional tools used for oversite in-connection with front-line staff utilization. Physical Requirements Prolonged periods sitting at a desk and working on a computer.

Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. To learn more about playing for Team Amcor, visit ************* | LinkedIn | YouTube Responsibilities Ensure company and customer quality requirements are met. Participate in review of manufacturing and testing of new product. Provide guidance in the implementation of testing procedures. Track root cause of quality issues, coordinate corrective actions, and implement appropriate adjustments. Maintain a corrective/preventative action system. Oversee Customer complaint tracking system (TICS). Facilitate internal and external measurable systems. Interface with customers, vendors, and 3 rd party assessors. Direct employees engaged in inspection and testing activities to ensure continuous control over materials and products. Facilitate a comprehensive environmental program to ensure continual product safety. Ensure proper usage and calibration of measuring devices, i.e. calipers, micrometers, etc. Implement and ensure adherence to quality systems per ISO procedures and programs. Design and implement process capability studies as required to qualify products. Responsible for sanitation, Good Manufacturing Practices, and food safety programs and inspections. **Product Safety is a large part of this role. Interface with applicable regulatory agencies. To assure that the quality system complies with the latest standards as outlined by ISO To assist in external audits being performed by the registrar Maintain the document control system for dept. quality manuals (on-line database) Coaching, motivating and directing team members Qualifications B.A. /B.S. in Engineering, Operations or Management preferred, or equivalent experience in manufacturing, project management, quality assurance, or operations management. A minimum of 2 years' experience implementing and directing quality systems. Minimum of 2 years ISO 9001 system management, SQF/AIB food safety regulatory experience Contact Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you would like more information about your EEO rights as an applicant under the law, please click on the " Know Your Rights: Workplace Discrimination is Illegal" Poster . If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-700 and let us know the nature of your request and your contact information. About Amcor Amcor is a global leader in packaging solutions for consumer and healthcare products. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. Our teams develop responsible, more sustainable packaging in flexible and rigid formats across multiple materials. Supported by a commitment to safety, ~70,000 colleagues across ~140 countries bring our global capabilities to local customers and provide local access to global brands. Our work is guided by our purpose of elevating customers, shaping lives and protecting the future.

This position will interface with executives, production staff and customers. Extensive, customer service experience and possess excellent communication skills. MAJOR JOB RESPONSIBILITIES: Self-starter and can successfully handle tasks with little direct supervision Survey of hotel properties for linen abuse or loss (report to supervisor) Perform inspection and audits of linen by item Use hand-held Smart Phones to prepare actual linen orders for each account Help straighten linen shelves when performing item counts Pull loaded hampers to distribute linen and mats for specified customers Inspect reject linen (clean) set aside by each property to confirm and validate when item is torn or stained (rewash) Build positive relationship with customers and fellow workers Daily inventory- provide accurate inventory at our rental accounts to provide daily orders F&B linen control- ensure to deliver and collect soil from the different outlets that we have at properties that we service (uniforms, rags, mats and linens) Identify linen abuse Linen Control distribution Professional conduct and appearance is mandatory at all times. Use of email, text and voicemail with other Brady Linen workers is essential.. Punctuality with all assigned tasks is mandatory to provide excellent customer service. A valid driver's license and clean driving record is required. Each Linen Representative will report to work at Brady Linen Services offices located at One West Mayflower Avenue prior to starting their assigned routes. A thorough training program will be provided to each Linen t. Monthly meetings for on-going training with the “Sales Team” and other management are provided. EEO/AA Statement PureStar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. QUALIFICATIONS AND MINIMUM REQUIREMENTS: (List the minimum education and/or experience necessary to fulfill this position.) Must be willing to work a flexible schedule that may include nights, weekends, and holidays; this is critical to support the needs of the business and subject to change. Drawn to fast-paced, dynamic working environments. Experience in a manufacturing environment, distribution center. Computer / Technical Skills / Job Specific Skills: Proficiency in the use of Microsoft Excel and spreadsheets, as well as other Microsoft programs Inventory Control Ability to count accurately Excel knowledge is helpful/ Microsoft Office knowledge required Work Hours: This is a non-exempt position and this job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. Physical/Mental Requirements: Assigned duties are accomplished primarily in an office/production setting. Must be able to maneuver around an office/production setting, work at a desk/workstation and respond to written and oral cues. Must have the manual dexterity to operate a computer and other necessary office/production equipment. Must be able to sit for extended periods of time. May be required to bend, reach and lift to 25 lbs. Safety All employees are responsible for their personal safety and safety of others. Therefore, all employees must: Participate fully in company health and safety programs and comply with all company OSHA policies and procedures. Follow all lawful employer safety and health rules. Wear and / or use Personal Protective Equipment, when and how instructed. Report hazardous conditions to management. Report any job-related injury or illness to management and seek treatment promptly. Other duties as requested. Work Conditions The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travels frequently via car.

Job Description Quality Assurance Technician for a Plastic Bottle Manufacturing Company The Quality Assurance Technician is responsible for performing routine inspections and audits by the means of visual and dimensional checks of the finished goods produced during the shift. This position will help monitor raw material defects; prepares defect reports to help continuously improve quality of supplied raw materials. The Quality Assurance Technician will assist the shift supervisor in the training and overview of the bottle inspectors to insure proper bottle inspection, and packing methods of the daily production produced during the shift. EXPERIENCE, EDUCATION, TRAINING REQUIRED Ensures all finished goods meet or exceeds the customer expectations in quality and shipping requirements. Helps production supervisors direct the shift activities regarding quality and training of all employees in the areas of quality control requirements, standards and procedures, and recognition of materials, which should be scrap vs, regrind. Follow quality control methods to ensure that all employees can identify product for rejects, rework, etc. and to ensure that all customers receive product, which meet or exceed the customers' standards. Help communicate all quality issues to support staff to ensure quick resolution. Performs quality checks (visual or dimensionally) of product to assure container's meet or exceed customer requirements. Help assure GMP, AIB and/or SQF regulations are followed during shift. Knowledge and/or willingness to learn the in-house inventory systems and general computer (PC) for all types of data entry, reports and internal communications. Must complete basic QC training program, with follow up and ongoing training programs. Must be willing to complete quality, testing program with a specified test score for position. Must complete 3-5 training classes, pertaining to job classification, within 90 days. These classes will be pre-arranged by Parker Plastics (if applicable). Powered by JazzHR W3On8R9qtj

This position will interface with executives, production staff and customers. Extensive, customer service experience and possess excellent communication skills. MAJOR JOB RESPONSIBILITIES: Self-starter and can successfully handle tasks with little direct supervision Survey of hotel properties for linen abuse or loss (report to supervisor) Perform inspection and audits of linen by item Use hand-held Smart Phones to prepare actual linen orders for each account Help straighten linen shelves when performing item counts Pull loaded hampers to distribute linen and mats for specified customers Inspect reject linen (clean) set aside by each property to confirm and validate when item is torn or stained (rewash) Build positive relationship with customers and fellow workers Daily inventory- provide accurate inventory at our rental accounts to provide daily orders F&B linen control- ensure to deliver and collect soil from the different outlets that we have at properties that we service (uniforms, rags, mats and linens) Identify linen abuse Linen Control distribution Professional conduct and appearance is mandatory at all times. Use of email, text and voicemail with other Brady Linen workers is essential.. Punctuality with all assigned tasks is mandatory to provide excellent customer service. A valid driver's license and clean driving record is required. Each Linen Representative will report to work at Brady Linen Services offices located at One West Mayflower Avenue prior to starting their assigned routes. A thorough training program will be provided to each Linen t. Monthly meetings for on-going training with the “Sales Team” and other management are provided. EEO/AA Statement PureStar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. QUALIFICATIONS AND MINIMUM REQUIREMENTS: (List the minimum education and/or experience necessary to fulfill this position.) Must be willing to work a flexible schedule that may include nights, weekends, and holidays; this is critical to support the needs of the business and subject to change. Drawn to fast-paced, dynamic working environments. Experience in a manufacturing environment, distribution center. Computer / Technical Skills / Job Specific Skills: Proficiency in the use of Microsoft Excel and spreadsheets, as well as other Microsoft programs Inventory Control Ability to count accurately Excel knowledge is helpful/ Microsoft Office knowledge required Work Hours: This is a non-exempt position and this job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. Physical/Mental Requirements: Assigned duties are accomplished primarily in an office/production setting. Must be able to maneuver around an office/production setting, work at a desk/workstation and respond to written and oral cues. Must have the manual dexterity to operate a computer and other necessary office/production equipment. Must be able to sit for extended periods of time. May be required to bend, reach and lift to 25 lbs. Safety All employees are responsible for their personal safety and safety of others. Therefore, all employees must: Participate fully in company health and safety programs and comply with all company OSHA policies and procedures. Follow all lawful employer safety and health rules. Wear and / or use Personal Protective Equipment, when and how instructed. Report hazardous conditions to management. Report any job-related injury or illness to management and seek treatment promptly. Other duties as requested. Work Conditions The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travels frequently via car.