Quality assurance specialist jobs in Pittsburgh, PA - 133 jobs
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Web QA/Process Manager
First National Bank of Pennsylvania 4.5
Quality assurance specialist job in Pittsburgh, PA
Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future.Web QA/Process Manager
The Web QA/Process Manager is responsible for ensuring the integrity, functionality, and consistency of digital experiences across all web platforms. This role leads quality assurance efforts, manages content validation processes, and collaborates with cross-functional teams to uphold brand standards and deliver seamless user experiences.
Key Responsibilities:
Quality Assurance & Regression Testing:
Conduct thorough QA and regression testing of website features, tools, and third-party integrations before and after deployments. Ensure flawless functionality across desktop and mobile platforms.
Test Planning & Execution:
Develop and execute detailed test plans and test cases to validate new features, bug fixes, and system updates. Identify and document issues, and work with development teams to ensure timely resolution.
Cross-Functional Collaboration:
Partner with internal stakeholders, developers, and designers to identify and resolve issues. Ensure a consistent, high-quality user experience across all digital channels.
Content Validation & Compliance:
Coordinate with Lines of Business (LOBs) to validate website content. Ensure ongoing accuracy, compliance with regulatory standards, and alignment with brand guidelines.
Process Documentation & Improvement:
Maintain comprehensive documentation of testing outcomes, issues, and resolutions. Continuously refine QA processes and contribute to the development of best practices and standards.
Qualifications:
Proven experience in website QA, regression testing, and digital process management.
Strong attention to detail and analytical skills.
Excellent communication and collaboration abilities.
Familiarity with QA tools, content management systems, and agile workflows is preferred.
Position Title: Product Analyst - Digital Channels and Payments
Business Unit: Retail Operations
Reports To: Manager of Digital Channels and Payments
Position Overview:
This position is primarily responsible for supporting the development and implementation of digital channels and payments strategies for the Bank including assisting with the management of online banking, mobile banking, online bill paying and debit card services. Assists with product management including analyzing existing product performance and developing and improving our product offerings to meet market demand while enhancing our competitive advantage and profitability.
Primary Responsibilities:
Supports the selection, design, development and promotion of digital experiences.
Completes basic analysis of digital experience, market trends and third party requirements as necessary, in support of the development of new and existing digital experiences. May help in the development of a business case, business plan and roll-out of experiences.
Assists in efforts to increase the penetration and usage of digital banking channels to attract new customers and retain existing clients.
Helps to locate and evaluate new vendors including assisting in the negotiation and administration of contracts for the provision of products and services to support the digital banking strategy.
Executes customer focused quality assessments and improvement processes. As part of the first line of defense, supports risk management, compliance and audit needs as necessary.
Assists with the development of appropriate training materials for front line staff to ensure adequate product knowledge for client sales and support including performing training as needed.
Develops and maintains business reporting capabilities. Monitors business results of recently introduced or existing digital experiences, coordinates reporting and may recommend modifications to improve results.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education:
BA or BS
Minimum Years Experience:
3
Special Skills:
Excellent project management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Intermediate Level
MS Excel - Intermediate Level
MS PowerPoint - Intermediate Level
Experience in a similar position. In-depth knowledge of digital channels, payments, banking practices and regulations requiring legal compliance.
Special Licenses and Certificates:
N/A
Physical Requirements:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
$86k-111k yearly est. 5d ago
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Branch Quality Analyst
Dollar Bank, FSB 4.1
Quality assurance specialist job in Pittsburgh, PA
The Branch Quality Analyst supports all aspects of operations and compliance to branches, loan centers and internal departments. This involves weighing quality customer service, operational integrity, and risk while being an informational resource for branches/departments. This role utilizes multiple software systems used by the branch network and involves working closely with different areas of the bank to design/maintain, upgrade, test, implement, and introduce changes to the branch network. Candidate will have the opportunity to work a hybrid schedule after successful training with management approval.
Education and Experience Requirements:
High school diploma/GED required. Some college strongly preferred.
Six months branch supervisory or branch management experience required, including experience in coaching/managing and providing guidance in connection with operations, procedures, and regulatory compliance.
Certificate, Licenses and Registration Requirements:
N/A
Knowledge, Skill, and Ability Requirements:
Strong knowledge of Bank operations and procedures as well as regulatory compliance. Knowledge of Dollar Bank specific procedures is a plus.
Detail oriented and able to multi-task and have good problem solving and analytical skills.
Strong customer service and oral and written communication skills.
Able to prioritize and meet deadlines while handling multiple projects.
Working knowledge of Microsoft Office suite products particularly Word and Excel.
A rotating schedule is required including some evenings until 6:00 PM and some Saturdays. After-hours support will also be required approximately once every six weeks.
Essential Functions:
Learn multiple Bank software applications to assist with operational and technological questions.
Participate in project testing for various applications and host projects.
Provide operational support to branch/department representatives on varied subjects to include product/services, processes, compliance and record keeping, quality assurance and systems.
Assist in the development of written communications to implement projects including memos, training materials and operational manual sections.
Research, write and distribute operational memos to branches as needed.
Update/create current process guides for the department and branches.
Act as a resource for questions/inquiries from branches and other departments.
Monitor and mitigate teller outages and branch losses and assist with any branch balancing issues.
Monitor and review various reports making corrections/revisions as needed.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
$66k-86k yearly est. 5d ago
Quality Assurance Specialist
Aerotech 4.3
Quality assurance specialist job in Pittsburgh, PA
Looking for meaningful work where you can make a difference in global innovation? Engineer a better future with Aerotech, a global leader in precision motion and automation. Our customers create some of the most innovative products on the planet, from life-saving medical devices to tools for deep space exploration. Our precision motion and automation systems make it all possible.
Build a lasting, satisfying career at Aerotech, where we foster growth, empower employees and promote from within. You'll find unparalleled opportunities and a company that values your voice. We also provide an extensive total rewards compensation system, including:
Bonus payments every 6 months
Rich health plans
Retirement planning with our 100% company-paid Employee Stock Ownership Trust
If you're mechanically inclined or technically savvy with a passion for cutting-edge technology, we want to hear from you.
Position Summary:
The Quality AssuranceSpecialist upholds the corporation's commitment to quality and continual improvement. This position collaborates with all departments to promote QA awareness and ensure adherence to the Quality Management System (QMS). The QA Specialist manages the company's calibration process, coordinating services, maintaining records, and ensuring compliance with QMS requirements. Additionally, the role provides as-needed support to QA leadership and Quality Engineers with the Corrective and Preventive Action (CAPA) process, internal and external audits, continual improvement initiatives, and KPI monitoring.
Essential Functions:
Interfaces with all departments to ensure a constructive, efficient approach to QA awareness and adherence
Ensures adherence to the Quality Management System (QMS)
Manages Calibration process including maintaining calibration database, scheduling and coordinating calibration services, documenting and analyzing calibration data, and ensuring compliance with QMS requirements.
Manages onsite calibration visits by coordinating with and assisting calibration technicians and internal stakeholders to ensure efficient scheduling, preparation, and execution.
Provides as-needed support to QA leadership and Quality Engineers by assisting with CAPA process (Root Cause Analysis and Corrective Actions) in addressing quality-related issues.
Assists QA leadership in schedule development, individual audit planning, and conducting of audits as part of the Internal Audit process.
Assists QA leadership with facilitating Registrar audits of the QMS both in person and remotely.
Provides as-needed support to QA leadership with customer Quality Audits both in person and remotely.
Provides as-needed support to QA leadership in reviewing and implementing continual improvement initiatives.
Provides as-needed support to QA leadership and Quality Engineers by assisting with company-wide KPI monitoring, measurement, analysis, and reporting.
Pursues training and development opportunities to continuously build personal knowledge and skills and shares expertise with others.
Additional Duties:
As assigned
Knowledge, Skills, and Abilities:
Understanding of Quality Assurance principles, concepts, and methodologies.
Effective communication skills (in person, remotely, and in writing)
Familiarity with, or the ability to quickly learn, JIRA or similar process control system.
Effective analytical, problem-solving, and organizational skills
Willingness to do what is necessary to achieve the goals of the business
Preferred Qualifications:
Bachelor's degree related to Quality Assurance, Engineering, or a similar discipline.
Zero to three years experience in quality assurance, manufacturing, or engineering field
Combination of education and experience may be considered
Must be authorized to work in the United States without employer sponsorship. Aerotech does not provide US work authorization sponsorship for this position. OPT and CPT visa holders are not eligible for employment if they will need work authorization sponsorship at any time in the future.
Working Conditions / Physical Requirements:
Work is generally performed in an office or manufacturing environment
May be required to sit for extended periods of time
May be required to work outside the traditional working hours
The employee may occasionally be required to lift and/or move up to 40 pounds.
Occasional travel may be necessary
Benefits:
Aerotech has been advancing industries with our precision motion technology for more than 50 years. Our employees are our future, and we continue to grow by investing in our employees through continuous paid on-the-job training in a clean and climate-controlled environment, while providing the following exceptional benefits and more!
Competitive compensation
Bi-annual bonus
Annual raise eligibility
UPMC Health Insurance
Dental insurance
Vision insurance
Life insurance
Retirement Plan
Employee Stock Ownership Trust
401k
Paid time off
Parental leave
Referral program
Professional development assistance
Tuition reimbursement
Must be authorized to work in the US currently and in the future without employer sponsorship.
As an Equal Employment Opportunity/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, Veteran or disability status.
The Company is collecting the information requested in this employment application for purposes of evaluating your suitability for hire by the Company. The Company will share the information that you provide in this employment application only with Company management officials who are involved in the hiring process or who are otherwise involved in making employment-related decisions on behalf of the Company.
$60k-96k yearly est. Auto-Apply 14d ago
Director, Clinical Quality Assurance
Eisai Us 4.8
Quality assurance specialist job in Pittsburgh, PA
At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you.
Director, Clinical Quality Assurance
The Director, Clinical Quality Assurance position is responsible for design, delivery and execution of the North America (NA) Clinical Quality Assurance (CQA) strategy including audit and inspection management and oversight of the Quality management system. This role is responsible for Good Clinical Practice (GCP) oversight, and for assuring the compliance of projects, products and programs with Eisai's Standard Operating Procedures (SOPs), Policies, and all applicable worldwide regulations and guidelines (e.g. US, EU Directives, US FDA, PMDA, ICH).
Essential Functions
* Independently conduct audits
* Review and oversee results of CQA audits of study sites, clinical vendors, clinical documents, and internal process audits
* Facilitate Sponsor health authority inspections of global clinical facilities and study sites
* Continuously drive innovation through active search, evaluation, acquisition, and implementation of high-impact new technologies/ procedures across clinical quality programs
* Direct skill-building interventions for CQA staff through cross-functional/ external partnerships to reskill/ upskill and adapt the workforce to evolving technologies.
* May be responsible for direct people management including goal setting, performance management, development, and engagement.
Requirements
* Bachelor's degree in an associated functional discipline (advanced degree preferred) with minimum 12 years in clinical research/ operations/ data management or related area.
* 5+ years of experience in GCP auditing.
* Substantial experience in inspection management.
* Substantial experience with US, EU, and international regulatory standards and guidelines for the conduct of clinical trials.
* Demonstrated ability to operate and influence decision-making processes
* Effective communication skills
* Successful track record of supervising employees and managing cross-cultural differences
* Technical and administrative capabilities to independently carry out routine, complex and for-cause audits
* Knowledge of data integrity controls and systems quality for clinical area
* Strong analytical skills and report writing skills
* Experience with GxP systems including computer system validation and associated regulations, recommended.
* Ability to Travel (approximately 20%)
* Candidates near Eisai's NJ/PA location will be preferred. For candidates near an Eisai location, Remote Work Arrangement will consist of 2-4 days in office (Nutley/Exton) per month and 1-2 audits quarterly; remote audits, are held in Nutley. CQA is also expected to be present in Nutley for any inspections or critical inspection mgmt. activities.
Eisai Salary Transparency Language:
The base salary range for the Director, Clinical Quality Assurance is from :195,000-256,000
Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan.
Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills.
Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ***********************************************
Certain other benefits may be available for this position, please discuss any questions with your recruiter.
Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.
Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:
Right To Work
E-Verify Participation
$89k-126k yearly est. Auto-Apply 60d+ ago
Legal Document Specialist (28213)
Isg 4.7
Quality assurance specialist job in Pittsburgh, PA
Location: In-Person | Schedule: Full-Time
Take your career to the next level with ISG, a dynamic national company providing claim and litigation support to the insurance and legal industries. We help our clients achieve optimal outcomes through exceptional service and technology-driven solutions.
We're looking for a Legal Document Specialist to join our Medical Records team. In this role, you'll provide key administrative support to the Record Retrieval Department, ensuring accuracy and efficiency in subpoena processing and document management.
Responsibilities:
Prepare, order, and complete county and Workers' Compensation subpoenas
Generate and distribute Notices of Intent (NOI) via fax, UPS, and internal systems
Contact counsel to obtain waivers and resolve objections
Issue subpoenas to providers and maintain accurate tracking
Communicate with clients regarding subpoena files and updates
Review and manage reports on subpoena statuses
This is a full-time, in-person position with no remote options.
At ISG, we believe technology fuels progress and people power success. If you're ready to grow in a fast-paced environment - apply today!
Qualifications
Skills & Abilities:
Excellent written and verbal communication
Strong work ethic and dependable
Proficient with computers and technology
Highly organized with effective time management
General office and administrative skills
Detail-oriented and accurate
Familiarity with Microsoft Office Suite (preferred)
$34k-55k yearly est. 9d ago
Food Safety & QA Supervisor - 2nd Shift
Tandem Foods
Quality assurance specialist job in Pittsburgh, PA
The Food Safety & Quality Assurance Supervisor plans and directs activities concerned with development, application, and maintenance of quality standards for industrial processes, materials, and products in our Food Production Plant. Duties & Responsibilities:
Develops and initiates standards and methods for inspection, testing, and evaluation.
Establishes program to evaluate precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilities.
Develops and implements methods and procedures for disposition of discrepant material and devises methods to assess cost and responsibility. Maintain the Material Review Area to ensure that all products are distributed in a timely manner.
Directs workers engaged in measuring and testing product and tabulating data concerning materials, product, or process quality and reliability.
Assist the FSQA manager in maintaining and distribution of all measuring equipment as well as calibration requirements.
Suggests and implements changes in working conditions and use of equipment to increase safety and efficiency of shop, department, or work crew.
Analyzes and resolves work problems or assists workers in solving work problems.
Initiates or suggests plans to motivate workers to achieve work goals.
Maintains time and production records.
Confers with other supervisors to coordinate activities of individual departments.
Interfaces with other Departments and the internal Trainer to develop and implement training programs as required.
Education/Qualification Requirements:
Leadership & Collaboration
Communication Proficiency
Technical Capacity & Ethical Conduct
Problem Solving/Analysis/Decision Making
Safety & Quality:
Reports all safety incidents that occur in their area of responsibility
Behaves and encourages others to behave safely
Food Safety: Comply with BRC, HACCP and GMP policies and procedures, as well as FDA and USDA regulations.
Continuous Improvement
Scope & Scale:
Comply with all hygiene, environmental, health and safety requirements as laid down in policy and as trained.
Responsible for maintaining good hygiene within the business unit line with regulatory, company and customer requirements.
RequiredPreferredJob Industries
Warehouse & Production
$60k-94k yearly est. 60d+ ago
Web QA/Process Manager
First National Trust Company
Quality assurance specialist job in Pittsburgh, PA
Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future.Web QA/Process Manager
The Web QA/Process Manager is responsible for ensuring the integrity, functionality, and consistency of digital experiences across all web platforms. This role leads quality assurance efforts, manages content validation processes, and collaborates with cross-functional teams to uphold brand standards and deliver seamless user experiences.
Key Responsibilities:
Quality Assurance & Regression Testing:
Conduct thorough QA and regression testing of website features, tools, and third-party integrations before and after deployments. Ensure flawless functionality across desktop and mobile platforms.
Test Planning & Execution:
Develop and execute detailed test plans and test cases to validate new features, bug fixes, and system updates. Identify and document issues, and work with development teams to ensure timely resolution.
Cross-Functional Collaboration:
Partner with internal stakeholders, developers, and designers to identify and resolve issues. Ensure a consistent, high-quality user experience across all digital channels.
Content Validation & Compliance:
Coordinate with Lines of Business (LOBs) to validate website content. Ensure ongoing accuracy, compliance with regulatory standards, and alignment with brand guidelines.
Process Documentation & Improvement:
Maintain comprehensive documentation of testing outcomes, issues, and resolutions. Continuously refine QA processes and contribute to the development of best practices and standards.
Qualifications:
Proven experience in website QA, regression testing, and digital process management.
Strong attention to detail and analytical skills.
Excellent communication and collaboration abilities.
Familiarity with QA tools, content management systems, and agile workflows is preferred.
Position Title: Product Analyst - Digital Channels and Payments
Business Unit: Retail Operations
Reports To: Manager of Digital Channels and Payments
Position Overview:
This position is primarily responsible for supporting the development and implementation of digital channels and payments strategies for the Bank including assisting with the management of online banking, mobile banking, online bill paying and debit card services. Assists with product management including analyzing existing product performance and developing and improving our product offerings to meet market demand while enhancing our competitive advantage and profitability.
Primary Responsibilities:
Supports the selection, design, development and promotion of digital experiences.
Completes basic analysis of digital experience, market trends and third party requirements as necessary, in support of the development of new and existing digital experiences. May help in the development of a business case, business plan and roll-out of experiences.
Assists in efforts to increase the penetration and usage of digital banking channels to attract new customers and retain existing clients.
Helps to locate and evaluate new vendors including assisting in the negotiation and administration of contracts for the provision of products and services to support the digital banking strategy.
Executes customer focused quality assessments and improvement processes. As part of the first line of defense, supports risk management, compliance and audit needs as necessary.
Assists with the development of appropriate training materials for front line staff to ensure adequate product knowledge for client sales and support including performing training as needed.
Develops and maintains business reporting capabilities. Monitors business results of recently introduced or existing digital experiences, coordinates reporting and may recommend modifications to improve results.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education:
BA or BS
Minimum Years Experience:
3
Special Skills:
Excellent project management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Intermediate Level
MS Excel - Intermediate Level
MS PowerPoint - Intermediate Level
Experience in a similar position. In-depth knowledge of digital channels, payments, banking practices and regulations requiring legal compliance.
Special Licenses and Certificates:
N/A
Physical Requirements:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
$76k-113k yearly est. Auto-Apply 60d+ ago
Quality Assurance Manager
Maximus 4.3
Quality assurance specialist job in Pittsburgh, PA
Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri.
*This job is contingent upon contract award.*
At Maximus we offer a wide range of benefits to include:
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Oversee the day-to-day functions of the Quality Assurance (QA) department.
- Manage an effective quality assurance program that monitors and resolves issues before they become problems.
- Supervise the development and regular update of policies and procedures.
- Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.
- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.
- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.
- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.
- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to travel up to 25% of the time as business need dictates.
- Lean Six Sigma experience with a minimum of Yellow Belt Certification required.
- Experience managing direct reports remotely required.
- Experience with designing, implementing and reporting customer satisfaction surveys required.
- Experience with standardized quality tools required.
- Experience with call and voice monitoring platforms required.
- Experience with a large-scale telephony system required.
- Experience with Client Relationship Management (CRM) platforms required.
- Experience with contract compliance and quality platforms required.
- Experience with statistical processes required.
- Premium contact center billing experience required.
- Financial experience with Oracle preferred.
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#max Priority #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
80,000.00
Maximum Salary
$
95,000.00
$72k-103k yearly est. Easy Apply 5d ago
Loan Servicing & QA Specialist
Tristate Capital Holdings, Inc. 4.8
Quality assurance specialist job in Pittsburgh, PA
Department: Loan Operations The Loan Servicing and Quality AssuranceSpecialist will perform both data input of transactions and quality review of the core loan system for both consumer and commercial loans.
Primary Functions of the Position:
* Ensure that the core loan system matches the executed legal documents, whether via input or review
* Process or review new loans, renewals, modifications, extensions, payments, advances, maintenance, and system generated reports
* Provide customer support to both internal and external clients regarding account inquiries, research, and operational issues
* Provide backup support for other related duties, such as overseeing the printing and mailing of loan statements and manual calculation of accruing fees on commercial loans
* Work closely with Relationship Managers, Service Teams, Legal and Compliance to effectively execute on deliverables
Education and Experience Requirements:
* High School Diploma or equivalent; post-secondary degree preferred
* 2-4 years of experience, including previous bank operations or financial services experience
* Previous Consumer/Private Bank/Wealth Management quality review experience with knowledge of lending regulatory requirements is a plus
Essential Skills and Abilities:
* Familiarity with loan systems; and ability to read and understand loan documents in order to review that the loan system matches the loan documents
* Strong attention to detail
* Ability to communicate effectively in person, through email, and over the phone
* Proficiency in basic math skills and general knowledge of office software is required
* Ability to work in a fast-paced, high-intensity work environment
* Job may require additional hours of work during peak periods to meet service levels
APPLY NOW
TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
TriState Capital Bank is an Equal Opportunity Employer.
$68k-100k yearly est. 41d ago
Web QA/Process Manager
First National Bank (FNB Corp 3.7
Quality assurance specialist job in Pittsburgh, PA
Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future. Web QA/Process Manager The Web QA/Process Manager is responsible for ensuring the integrity, functionality, and consistency of digital experiences across all web platforms. This role leads quality assurance efforts, manages content validation processes, and collaborates with cross-functional teams to uphold brand standards and deliver seamless user experiences.
Key Responsibilities:
* Quality Assurance & Regression Testing:
Conduct thorough QA and regression testing of website features, tools, and third-party integrations before and after deployments. Ensure flawless functionality across desktop and mobile platforms.
* Test Planning & Execution:
Develop and execute detailed test plans and test cases to validate new features, bug fixes, and system updates. Identify and document issues, and work with development teams to ensure timely resolution.
* Cross-Functional Collaboration:
Partner with internal stakeholders, developers, and designers to identify and resolve issues. Ensure a consistent, high-quality user experience across all digital channels.
* Content Validation & Compliance:
Coordinate with Lines of Business (LOBs) to validate website content. Ensure ongoing accuracy, compliance with regulatory standards, and alignment with brand guidelines.
* Process Documentation & Improvement:
Maintain comprehensive documentation of testing outcomes, issues, and resolutions. Continuously refine QA processes and contribute to the development of best practices and standards.
Qualifications:
* Proven experience in website QA, regression testing, and digital process management.
* Strong attention to detail and analytical skills.
* Excellent communication and collaboration abilities.
* Familiarity with QA tools, content management systems, and agile workflows is preferred.
Position Title: Product Analyst - Digital Channels and Payments
Business Unit: Retail Operations
Reports To: Manager of Digital Channels and Payments
Position Overview:
This position is primarily responsible for supporting the development and implementation of digital channels and payments strategies for the Bank including assisting with the management of online banking, mobile banking, online bill paying and debit card services. Assists with product management including analyzing existing product performance and developing and improving our product offerings to meet market demand while enhancing our competitive advantage and profitability.
Primary Responsibilities:
Supports the selection, design, development and promotion of digital experiences.
Completes basic analysis of digital experience, market trends and third party requirements as necessary, in support of the development of new and existing digital experiences. May help in the development of a business case, business plan and roll-out of experiences.
Assists in efforts to increase the penetration and usage of digital banking channels to attract new customers and retain existing clients.
Helps to locate and evaluate new vendors including assisting in the negotiation and administration of contracts for the provision of products and services to support the digital banking strategy.
Executes customer focused quality assessments and improvement processes. As part of the first line of defense, supports risk management, compliance and audit needs as necessary.
Assists with the development of appropriate training materials for front line staff to ensure adequate product knowledge for client sales and support including performing training as needed.
Develops and maintains business reporting capabilities. Monitors business results of recently introduced or existing digital experiences, coordinates reporting and may recommend modifications to improve results.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education:
BA or BS
Minimum Years Experience:
3
Special Skills:
Excellent project management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Intermediate Level
MS Excel - Intermediate Level
MS PowerPoint - Intermediate Level
Experience in a similar position. In-depth knowledge of digital channels, payments, banking practices and regulations requiring legal compliance.
Special Licenses and Certificates:
N/A
Physical Requirements:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
$57k-68k yearly est. Auto-Apply 60d+ ago
Quality Assurance & Compliance Specialist
Buchanan Ingersoll-Rooney 4.7
Quality assurance specialist job in Pittsburgh, PA
Buchanan Ingersoll & Rooney is a national law firm with a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients.
We are currently searching for an experienced Quality Assurance & Compliance Specialist for our Pittsburgh location to assist our Accounting team. This position utilizes tools such as 3-E, E-Billing Hub, and InTapp to enhance the quality of time entry data at the point of entry. They also ensure that client billing agreements outlined in engagement letters and procedures in Outside Counsel Guidelines are effectively communicated to the Finance team and accurately implemented in 3E.
Our Firm operates on a hybrid work schedule.
Essential Duties and Responsibilities:
Examine executed engagement letters to accurately establish clients and matters in 3E, including alternate or multi-payor arrangements, discounts, and contact information for billing purposes post-onboarding.
Review existing matters for clients to ensure new matters align with assignment of phase, task, or activity group and with consistent e-billing flags for matters, facilitating time entry validation from inception.
Follow up with attorneys and Practice Assistants to gather insurance carrier billing information and enter this data into 3E.
Ensure necessary information is communicated to billing coordinators.
Collaborate with the Pricing team to ensure accurate application of rates across matters and to revalue unbilled time when rate exceptions are added to new matters.
Collect, maintain, and communicate Outside Counsel Guidelines.
Set up matters in 3E, as needed, relaying unique client billing requirements to Billing Coordinators and MMA.
Incorporate disallowed time entry wordings into InTapp, anticipating future enhancements to enforce billing guidelines.
Assist billers with global updates to matter template options.
Reopen/close matters upon request and coordinate with Client Intake.
Identify trends in post-client/matter onboarding amendments to develop training for Practice Assistants and enhance the quality of onboarding information.
Required Education/Experience:
Bachelor's degree or equivalent work experience.
5+ years of experience in attorney billing and billing compliance experience.
Familiar with billing software (3E, E-Billing Hub, InTapp, etc.)
Familiarity with Proformas and extracting billing details.
Strong attention to detail and analytical skills.
Excellent communication and interpersonal skills.
Ability to work collaboratively with various team members.
Buchanan Ingersoll and Rooney PC offers outstanding benefits that include:
Insurance - Medical, Dental, Vision
401K program
Retirement Savings Program
Generous Paid Time Off
Paid Holidays
WorkWell wellness program
Free use of building gym
Caregiving assistance with Bright Horizons
Firm-wide emergency assistance fund
Available Hybrid schedule
We are an Equal Opportunity Employer.
$79k-103k yearly est. 38d ago
Assurance Intern - Winter 2027
Rsm 4.4
Quality assurance specialist job in Pittsburgh, PA
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
At RSM, interns work with large and small companies in various industries. They develop strong working relationships with clients built on understanding their businesses and challenges. Interns work on multiple team engagements each year, including several pieces of any particular assignment - not just one part. Working in a mutually respectful team environment helps our associates perform at their best and integrate their career with their personal life.
Examples of the candidate's responsibilities include:
Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues
Developing an understanding of the RSM audit approach and tools
Assessing risks and evaluating the client's internal control structure
Performing substantive tests and tests of internal controls to identify and resolve accounting or reporting issues
Drafting financial statements under prescribed formats
Basic Qualifications:
90 credit hours completed
Working towards B.A. / B.S. degree or equivalent from accredited university
Accounting Major
Travel to assigned client locations is required. Must have access to and ability to arrange for use of reliable modes of transportation to those locations
A minimum 3.0 GPA is preferred
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order for them to obtain or continue their work authorization.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $30 - $35 per hour
$30-35 hourly Auto-Apply 32d ago
Quality Assurance Coordinator (IDD Services)
Community Options 3.8
Quality assurance specialist job in Washington, PA
at Community Options, Inc.
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking a dedicated IDD Quality Assurance Coordinator in Washington, PA. The Quality Assurance Coordinator is responsible for monitoring the systematic operations of the residential and vocational programs. This person will serve as a liaison between the local office and the national office. Responsibilities
Schedule and conduct QA audits of financial, personnel files to include training records, medication administration records, medical records, Therap, and billing documentation
Conduct physical site inspections of homes and programs
Conduct 30-day initial audit of all new homes and programs
Audit individuals' in-house accounts to verify that required documentation is maintained, accounts are monitored by the designated staff and balances are correct
Communicate findings of audits to the Regional/State Director, Executive Director, and National Compliance and QA Director
Recommend any necessary changes in current policy and procedures
Additional tasks and responsibilities may be assigned
Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation
Minimum Requirements
Bachelor's degree in a related field and three years of relevant experience
Knowledge of 6400 regulations
Valid driver's license with a satisfactory driving record
Commitment to and knowledge of community-based support for persons with disabilities
Working knowledge of management of an effective QA program, including training, monitoring, conducting and documenting investigations, addressing violations, and monitoring corrective actions
Independent judgment is required to plan, prioritize, and organize diversified workload
Proficient with Microsoft Office 365
Knowledge and understanding of local regulatory agency operations
Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing
Why Community Options?
Competitive Insurance Benefits (Medical, Dental, Vision)
Paid Holidays-Including a Birthday Holiday
Generous PTO
Employee Incentive & Discount Programs
403b Retirement Plan
Incredible career growth opportunities
Please Visit Our Website to Complete an Online Application! Careers.comop.org
Community Options is an Equal Opportunity Employer M/F/D/V
#IND-WA
$51k-72k yearly est. Auto-Apply 37d ago
QA Compliance Specialist
Danone Sa
Quality assurance specialist job in Industry, PA
The ideal candidate will bring a combination of education, experience, and skills that enable them to excel in this position. The following qualifications outline what we're looking for, including both required and preferred criteria: Education & Experience:
* Degree: BS/BA food science or technical field or comparable experience
* 3-5 years combined experience with food or ingredients and manufacturing experience
* GFSI audit certification training / Internal Auditor Training
* PCQI Certification
* HACCP food safety and Quality Management preferred
Knowledge, Skills & Abilities:
* State and Federal regulatory
* PMO Knowledge
* Knowledge of kosher and organic processes and regulations for food manufacturing
* Understanding of FSSC standards
* Ability to work under pressure
* Ability to multitask
* Self-driven, results oriented, able to work independently
* Ability to work with confidential materials
* Excellent communication / presentation skills
* Excellent record keeping / documentation skills
* Excellent Organization skills
* Detail oriented
Nonessential Qualifications:
* Experience in QA Department of food manufacturing company preferred
* Experience in compliance in food manufacturing company to include working with kosher and organic products highly preferred
* Knowledge of plant production systems, plant sanitation, safety, quality systems, and GMPs preferred
Materials and Equipment Directly Used:
* PC, Internet, Microsoft Office, SAP, compliance & regulatory guidelines, calculator, basic laboratory instrumentation
$52k-84k yearly est. 3d ago
Logistics QC Coordinator
Practical Administrative Solutions L.P
Quality assurance specialist job in Pittsburgh, PA
Logistics QC Coordinator
RIDC Park - Pittsburgh, Pa
The Logistics QC Coordinator is an onsite position at our Long Term Care Pharmacy. It is a second shift positon between the hours of 1-8:30pm EST. This position is focused on quality, process, and controls to ensure all packages leaving Grane are following company policy. A critical component of this role is to provide logistical support for all pharmacy prescriptions being delivered throughout the country. Components of this job role will incorporate process improvements, quality review of all created shipping packages and courier accountability. The Logistics QC Coordinator will report to the Director of Procurement.
KEY RELATIONSHIPS
The Logistics QC Coordinator reports directly to the Director of Procurement. This position works in a shared services environment, which includes customer service, order entry, and pharmacists. This position works with team members and management in Pharmacy Operations, Customer Experience Team, Consultant Nurses, Billing, and Inventory. This position also works with the management team.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Participates in the creation of CMS packages. Scans prescriptions to generate a shipping label and place medications inside of envelope/package.
Quality control check of all completed prescription packages to ensure the right medication with the right paperwork matches the outside prescription label.
Ensures all printers utilized in the shipping area are serviced, in working order and supplies ordered timely.
Ensures we have an accurate Excel file showing all packages that leave nightly. Ensures this information is emailed to our couriers nightly with appropriate FedEx tracking numbers.
Ensures all boxes leaving daily contain a manifest for the driver to review when opening the package.
Organizes and sorts packages to leave on the correct date.
Handles all pull form requests to see that the package is pulled and does not leave the pharmacy. Voids label in CMS for accurate post information for the courier.
Manages the open manifests within CMS daily and posts so the couriers have all information needed for routes.
Manages the 7pm FedEx pickup to ensure all packages make it out timely.
Verifies all FedEx labels have the right attributes, fixes and insures contents all match for that market.
Insuring all packages over $5,000 when needed.
Handles all returned packages and alerts team of return to assess and credit where appropriate.
Acts as an onsite resource to review all over/short reports from the courier. Actively searches for missing packages to ensure all packages are attempted/resolved.
Participates collegially in the development of new programs, practices and educational activities.
Ensures timely completion of maintenance logs and policy documentation.
Enhances professional and technical knowledge through seminars and other resources.
Maintains consistent communication with Operations Manager regarding area specific initiatives and activities.
Positive, professional demeanor is projected through verbal and non-verbal communications.
Interpersonal conflicts are resolved using appropriate methods and organizational resources, including but not limited to Employee Assistance Program.
Diverse perspectives are acknowledged; language and behaviors are modeled that build inclusiveness in the work environment.
Participates in performance improvement activities.
Initiative is demonstrated to proactively diagnose and resolve problems.
Change is met with positive, supportive behavior.
Time off is scheduled to avoid disrupting workflow.
Productive work habits are consistently displayed.
Accountability for actions and decisions is demonstrated in daily work.
Feedback is solicited and accepted in a positive manner.
Constructive input is offered to support the production area.
Perform light lifting or transporting of company assets.
Travel to other sites to provide support, as needed.
Duties as assigned.
Qualifications
EXPERIENCE, SKILLS AND EDUCATIONAL REQUIREMENTS
College degree is desired.
Minimum 1 year of experience in pharmacy is preferred.
Minimum of 2 years' experience in a logistics setting and LTL.
Demonstrated experience in budget and staffing management.
Proficiency in desktop productivity tools, emphasis on Microsoft Office, including Excel, Word, and Outlook.
Exhibits professional demeanor and ability to guide fulfillment technicians through workflow.
Exhibits patience and perseverance when working with computer and automation users.
Exhibits strong analytical and troubleshooting skills.
Exhibits excellent communication and teamwork skills, with a strong user support orientation.
Exhibits strong organizational skills and ability to work independently with minimal supervision.
ADDITIONAL SKILLS AND REQUIREMENTS
Initiative and problem solving skills.
Reliability
Ability to multi-task, prioritize and manage time effectively.
Ability to use good judgment.
Attention to detail and accuracy.
People skills
Teamwork
Ability to read, write, speak and comprehend English.
Excellent communication skills.
Completion of all workflow steps.
Ability to work in a fast paced, challenging and technical environment.
Reliable and consistent in timeliness, attendance and quality of work.
Willingness to work a flexible schedule to accommodate heavy work volumes.
Adhering to the core values of the company which include accountability, integrity, making a difference, quality, respect, stewardship, and teamwork.
Information contained in this description represents the general nature of work being performed. This is not an exhaustive list of all responsibilities, duties and skills required for the position. Reasonable accommodations will be considered in appropriate circumstances; however, as the nature of an accommodation may vary depending on the needs and desires of an individual with a disability, it is impossible to describe in advance specific accommodations that will be considered.
NOTE: Company management reserves the right to amend and revise responsibilities to meet business and organizational needs.
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fm0418
$38k-90k yearly est. Auto-Apply 60d+ ago
Quality Control Specialist
The Children's Institute of Pittsburgh 3.4
Quality assurance specialist job in Pittsburgh, PA
Careers at Our Amazing Place. At The Children's Institute of Pittsburgh, we've built our legacy on being amazing. After more than a century of the highest quality care and service to children and their families, we're forever proud of our team members who don't just make a career here - they make a difference. Job Title: Quality Control Specialist Location: The Children's Institute Squirrel Hill Campus, 1405 Shady Avenue, Pittsburgh, PA 15217 Schedule: Monday - Friday, Full Time, Onsite (also requires occasional travel to satellite campuses). The Quality Control Specialist will oversee the development, implementation, and monitoring of the internal compliance program quality control systems. The Specialist will manage this process via the Internal Audit Standards and Annual Plan to ensure organizational compliance. Responsibilities
Review program documentation for accuracy, completeness and compliance with HIPAA, FERPA, and other agency standards.
Track, assess, and conduct ongoing monitoring of quality metrics and operational indicators for program effectiveness and performance standards.
Generate and distribute recurring reports, dashboards, and scorecards as scheduled.
Recommend process improvements based on audit findings, data analysis, and staff feedback and support the development of standardized forms and templates to improve documentation quality.
Collaborate to improve data collection processes and assist in piloting and implementing tools or workflows aimed at improving service quality.
Support training and coaching on documentation standards, reporting expectations, and quality improvement practices.
Maintain collaborative relationships with internal and external stakeholders to ensure quality and compliance initiatives are understood and implemented.
Qualifications
A bachelor's degree is preferred, in quality management, quality assurance, or experience in related field.
Advance degree or certification in Six Sigma Black Belt, Certified Quality Manager preferred.
Two to five years of experience in healthcare or professional office setting preferred. Experience in quality management roles, compliance matters and data analytics preferred. Experience in LEAN preferred
Demonstrated expertise in the areas of problem-solving; interpersonal skills, verbal, and written communication skills; presentation skills; collaboration and team building; and is flexible with work hours and location depending on project demands.
Excellent interpersonal and communication skills; collaboration and team building; ability to creatively express thoughts and build consensus required.
Clearances Required: Act 73 FBI, Act 34 Criminal Clearance, and Act 33 Child Abuse Clearance
Benefits Summary We're proud to offer generous benefits to our team members. Regular full-time team members are eligible for the following benefits:
Medical and Prescription insurance-Choice of two health plans and networks
Dental and Vision-Free coverage for team members.
Paid Time Off (PTO) and Holidays
Medical, Bereavement, Educational, & Personal Leaves
Parental leave (birth & adoption) paid-6 weeks
403b Retirement Plan - pre-tax & Roth options; employer match after 1 year
Student Loan Refinancing Program
Public Service Loan Forgiveness Program - CI qualifies as non-profit
Education Assistance/Tuition Reimbursement
Professional Development/CEU's
Life and Short- & Long-Term Disability insurance
Credit Union
Team Member Recognition Events
Referral bonus
CPR-employer paid
Travel mileage reimbursement at federal rate
Are you looking for a position where you can make a lasting impact in the lives of children and their families? Are you ready to brighten the future of Amazing Children? We want to hear from you!
The Children's Institute of Pittsburgh is an Equal Opportunity Employer. We serve a diverse population of children and families, and we want our workforce to reflect that same diversity. We want all interested individuals to feel welcome in applying for a career at our amazing place - we can't wait to meet you!
$35k-49k yearly est. 60d+ ago
Sr. Quality Control Specialist (Electrical Wiring Assembly Experience)
Latitude Inc.
Quality assurance specialist job in Canonsburg, PA
We are looking for a highly skilled and detail-oriented Sr. Quality Control Specialist with expertise in Printed Circuit Boards (PCBs) and electrical wiring assembly. The ideal candidate will oversee quality assurance processes, ensuring compliance with industry standards and specifications while maintaining high product integrity and reliability. This role requires a proactive approach to identifying and resolving quality issues, optimizing production processes, and contributing to a culture of continuous improvement. This is a 3 month contract to hire.Responsibilities:
Inspection and Testing: Conduct inspections of PCBs, electrical wiring assemblies, and related components to ensure they meet established quality standards and specifications.
Process Monitoring: Oversee manufacturing processes, ensuring adherence to quality protocols and identifying areas for improvement.
Defect Analysis: Investigate and document defects or non-conformities, working collaboratively with engineering and production teams to implement corrective actions.
Compliance Assurance: Ensure all products and processes comply with relevant industry standards, such as IPC-A-610 and IPC-A-620, and customer-specific requirements.
Documentation: Maintain accurate and thorough records of inspections, test results, and corrective actions.
Training: Provide guidance and training to production staff on quality standards, proper assembly techniques, and inspection protocols.
Collaboration: Work closely with design and engineering teams to review and approve new product designs and manufacturing processes for quality assurance.
Continuous Improvement: Participate in or lead initiatives aimed at improving product quality, reducing waste, and enhancing operational efficiency.
$35k-63k yearly est. Auto-Apply 60d+ ago
Quality Control Specialist
Amentum
Quality assurance specialist job in Vandergrift, PA
The Quality Control Specialist serves as a key member of the Quality Control department for the remedial action team for its Shallow Land Disposal Area site in Parks Township, PA, east-northeast of Pittsburgh. This position supports the Contractor Quality Control System Manager (CQCSM) in implementing the Quality Control program and ensures subcontractor performance is tracked to meet project needs. This position reports directly to the CQCSM.
Position Description
Responsible for assisting the CQCSM in implementing the Contractor Quality Control (CQC) System.
Has authority to recommend stop work when conditions adverse to quality are identified.
Review and approve subcontractor submittals, ensuring compliance with requirements identified in the Performance Work Statement, task order Scope of Services, and the CQC Program.
Responsible for assisting the CQCSM in implementing the U.S. Army Corps of Engineers (USACE) three-phase control process.
Inspect (or oversee inspection of) materials and equipment received on site to assure compliance with contractual requirements.
Perform routine Quality surveillances, assessments and audits of work performance as directed by the CQCSM.
Oversee subcontractor work performance for compliance with work plans, drawings and specifications.
Complete daily QC Reports.
Other duties as assigned by the CQCSM.
**Requirements**
- Minimum of Associates degree or equivalent experience.
- Minimum of 5 years of experience, including 2 years of experience in USACE projects is desired.
- Current USACE "Construction Quality Management for Contractors" certification, or ability to obtain, is desired.
- Understanding of USACE Hazardous, Toxic, and Radioactive Waste (HTRW) Remediation is desired.
- General understanding of procurement and construction concepts and principles, and their attendant quality requirements.
- Good written, verbal and Microsoft Office skills are required.
- USA Citizenship is required.
- A person already residing withing commuting distance of Vandergrift, PA is highly desired
- Knowledge and application of the USACE Construction Quality Management requirements.
- Technical knowledge of the application of procurement and construction practices sufficient to comprehend Quality requirements, including interpreting drawings and specifications.
- Experience participating in and supporting quality assessments, surveillances, and audits.
- Demonstrated ability to effectively communicate with all levels of personnel across multiple organizations within a construction and remedial action environment.
- Desired Skills
- Possess effective communication skills. Listens carefully and speaks professionally and clearly in all situations. Is able to create, read, and interpret written information.
- Capable of identifying and resolving problems in a timely manner, gathering and reviewing information appropriately.
- Adaptable to changes in the work environment, manages competing demands and is able to deal with frequent interruptions, changes, delays, or unexpected events.
- Strong writing skills. Good communication, computer and interpersonal skills. Good organization skills and ability to balance oversight of multiple work phases at multiple locations on the project.
**Additional Details**
Position will be located in Parks Township, Pennsylvania (near Pittsburgh)
Requires ability to pass beryllium sensitivity testing blood test.
**Essential Functions:** Intermittent sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, and lifting. Lifting requirements limited to 20 lbs. in the form of supplies, drawings, etc. Longest distance carried of 50 feet. Hand manipulation is required for simple grasping, pushing and pulling, and fine manipulation. Right and/or left hands utilized. Occasional need to reach and/or work above the shoulder, for supplies, as well as below the shoulder for same. Must be alert to equipment in the field, there will be occasional travel, will work near construction job site equipment when in the field, occasional need to work near hazardous equipment and machinery, occasional need to walk on uneven ground, exposure to dust, gas or fumes, exposure to noise, extremes in temperature or humidity, and potential work at heights. We help prepare people for new opportunities and challenges. With positions at every level, openings in multiple disciplines, expertise in a range of markets and offices around the globe, we create an environment where you can learn, grow, and thrive. From our competitive benefits program to our Health and Safety initiative of zero workplace injuries, we believe that you'll find a flourishing career here.
$35k-63k yearly est. 60d+ ago
Quality Coordinator
ESAB USA
Quality assurance specialist job in Muse, PA
* Follows and supports all Plant Safety programs and adheres to all safety policies. * Coordinates and maintains quality system documentation, records and databases. * Tracks and reports the Quality department KPI's for Tested orders including OTS and Past Due.
* Investigates and resolve issues affecting the schedule, such as material non-conformance or equipment breakdowns.
* Assists in developing and updating standard operating procedures (SOPs) and work instructions.
* Develop, maintain, and execute the Quality Lab schedule to meet demand forecasts and customer orders.
* Coordinates with the Purchasing, Supply Chain, Customer Service, Production and Planning teams to ensure timely ordering and delivery of necessary materials.
* Collaborates with production, engineering, supply chain and other departments to ensure quality standards are met.
* Provides administrative and coordination support for continuous improvement projects.
* Maximizes and maintains a tested order schedule that syncs customer demand and the production schedule to the testing process.
* Works closely with the Quality Supervisor(s) to manage material releases.
* Actively leads communication with Sales and Customer Service on tested order status and completion timelines.
* Works with Operations and Planning to plan and coordinate the Quality Lab capacity and maximize throughput.
* Advises management on the status of work in progress and potential disruptions to ensure that personnel, equipment, materials and services are provided on-time and at an optimal cost.
Qualifications
* Associate or bachelor's degree preferred; may consider equivalent relevant experience in lieu of degree.
* 3+ years of experience in a quality administrative role or production planning role. Engineering to order business environment (preferred).
* Familiarity with quality management systems (ISO 9001, AS9100, IATF 16949, FDA, or equivalent) a plus.
* Strong organizational, time-management and documentation skills with attention to detail required.
* Proficiency in Microsoft Excel for data analysis, reporting and tracking metrics.
* Excellent interpersonal and communication skills, both written and verbal required.
* Proven ability to manage multiple priorities and deadlines in a fast-paced environment required.
* Experience with Lean Manufacturing and/or Six Sigma is highly preferred
* ERP experience preferred (SAP experience ideal)
* Ability to work overtime as needed.
$43k-69k yearly est. Auto-Apply 39d ago
Supervisor of Underwriting Quality And Performance Analytics
First National Bank of Pennsylvania 4.5
Quality assurance specialist job in Pittsburgh, PA
Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future.
Supervisor of Underwriting Quality and Performance Analytics
Business Unit:Commercial Credit
Reports to:Director of Commercial Underwriting and Portfolio Management
Position Overview:
The Supervisor of Underwriting Quality and Performance Analytics leads the Commercial Bank's enterprise-wide Quality Control (QC) and underwriting analytics function. This role owns the QC review program, finding and remediation workflow, and the performance reporting infrastructure that provides transparency into underwriting quality, accuracy, throughput, and risk alignment. The Supervisor partners with Underwriting leadership across C&I, IRE, and BBU to drive consistency, enhance analytical rigor, and promote strong credit discipline.
Primary Responsibilities:
Lead the Commercial Underwriting QC program, oversee endtoend reviews, manage findings and remediation, deliver trend reporting, and serve as the independent QC authority in partnership with underwriting leadership.
Lead the development of dashboards, scorecards, and reporting packages that measure underwriting accuracy, SLA performance, volume mix, risk rating outcomes, productivity, and QC trends. Own monthly and quarterly enterprise reporting to senior leadership, including concise executive summaries.
Govern underwriting templates, guidance, memo standards, and riskrating structure. Align C&I, IRE, and BBU by embedding QC insights into updated guidance. Partner with managers and LOB on training and quality improvements. Lead efforts to elevate underwriting standards and improve efficiencies.
Oversee analysts supporting production reports, portfolio scorecards, pipeline tracking, and data integrity efforts.
Provide SME support for regulatory, audit, loan review, and risk governance work.
Identify recurring performance gaps, workflow bottlenecks, and risk indicators using data-driven insights. Partner with Underwriting Leadership on automation, simplification, and process improvement opportunities.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BS
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
7
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Excellent customer service skills
Ability to use a personal computer and job-related software
MS Word - Intermediate Level
MS Excel - Intermediate Level
MS PowerPoint - Intermediate Level
Exceptional knowledge of a wide range of commercial lending (C&I, ABL, & Cap markets), underwriting practices, and banking practices
Knowledge of commercial banking policies, procedures and government regulations
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
$47k-56k yearly est. 3d ago
Learn more about quality assurance specialist jobs
How much does a quality assurance specialist earn in Pittsburgh, PA?
The average quality assurance specialist in Pittsburgh, PA earns between $42,000 and $105,000 annually. This compares to the national average quality assurance specialist range of $41,000 to $97,000.
Average quality assurance specialist salary in Pittsburgh, PA
$66,000
What are the biggest employers of Quality Assurance Specialists in Pittsburgh, PA?
The biggest employers of Quality Assurance Specialists in Pittsburgh, PA are: