Quality assurance specialist jobs in Port Charlotte, FL

Job DescriptionDescription: Are you interested in becoming an integral part of our Quality Assurance Team? Would you like to help support and improve the important work being done in child welfare in Desoto, Manatee, and Sarasota counties? The Safe Children Coalition Quality Assurance Department is an amazing supportive team that works closely together and with our case management partners to develop and implement quality improvement strategies to strengthen our services for children and families. Job responsibilities include case reviews and analysis, tracking, continuous quality improvement initiatives, coaching, and training. We are excited to announce a Quality Assurance Specialist position opening! KEY RESPONSIBILITIES: · Responsible for assuring compliance regarding current federal, state, and local laws, contracts, accreditation standards, and policies and procedures. · Promotes and advocates for improvements to the child welfare system as related to the primary purpose to strengthen practice, improvement the timeliness, accessibility, quality and effectiveness of services and increase the natural and enduring community supports for children and families. · Conduct quality case management case reviews which include but not limited to pre and post case consultations as it relates to all reviews including targeted or special project reviews. · As requested, participates in peer reviews as part of the overall Quality Assurance program. · As a contributing member of the Quality Assurance team, works with other team members and SCC staff to develop and maintain effective data collection and tracking systems that facilitate monitoring and outcomes measurement. · As a contributing member of the Quality Assurance team, cross trains, coaches and supports in all quality areas to assist other team members and all team projects and SCC staff. · Supports professional development initiatives by assimilating recommendations from analysis activities into training tools that can be used to ensure effective deployment of processes and support/retention of appropriate and skilled resources. · As a contributing member of the Quality Assurance team, engages in data collection, systems analysis, evaluation, and redesign that respond to SCC requirements. · Supports quantitative analysis of outcomes and compliance through participating in the monitoring of all sub-contracts by providing on-going review of files and documentation and providing associated recommendations to improve compliance. A comprehensive benefits program including: 5 weeks of PTO accruals available during the first year of employment 13 paid holidays Professional development Ongoing coaching and feedback Employee Assistance Program (“EAP”) Health Benefits with shared premium costs, including: Medical Dental Vision Life Short-term disability Long-term disability 401(k) retirement Requirements: LIST OTHER MINIMUM REQUIREMENTS: Certification as a Child Welfare Professional desired. EDUCATION / EXPERIENCE: Minimum of a bachelor's degree from an accredited university. Three years experience in the delivery of child welfare services preferred. Child Welfare Staff Development/Training and/or Child Welfare Quality Assurance/Quality Improvement experience preferred. List of Other Minimum Requirements: Possess a valid Florida Driver's License in good standing and be insurable by the agency's current insurance carrier. Must meet state criminal background check requirements. Ability to work a flexible schedule. Knowledge of community resources.

Job Details Experienced Labelle - Labelle, FL Graduate Degree $29.44 - $29.44 Hourly Day OtherDescription Camelot Community Care employs over 500 dedicated and talented professionals who lead us in our efforts of helping children reach their fullest potential. Working for Camelot is a unique experience where each employee is asked not only to shape the future of the children they serve, but also help shape the future of the company. We take pride in our organizational culture of allowing local programs and staff an appropriate amount of autonomy to design and deliver services that best meet their community's needs. Camelot is not a top-heavy organization but instead we place our trust and confidence in local leadership with the corporate administration providing guidance, support and the necessary resources to provide high quality services. The Quality Assurance Specialist works with Camelot leadership, staff and funders to assure services to delivered to children and families meet regulatory and contractual requirements and are effectively meeting the needs of the children and families served. This position is also responsible for the maintenance, reporting and accuracy of documentation and data collection for the program. The Quality Assurance Specialist also takes part in or leads the effort in outcome reporting and the development of procedures to ensure the implementation of contractual requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Oversight and implementation of electronic and physical filing procedures. 2. Monitor staff compliance with documentation requirements and when necessary, provide training to staff to assure staff are completing required documentation timely and accurately. 3. Conduct on-going file reviews and provide reports to program leadership. Develop and implement corrective measures when deficiencies are identified in documentation. 4. Monitor and report program compliance with contractual outcomes. Develop and implement corrective measures when outcome performance is not meeting contractual requirements. 5. Monitor implementation of case plan goals for families including referrals, case management tasks, and other items identified on service plans. Provide reports to staff and program leadership identifying unmet tasks and monitor for follow up. 6. Track and produce all data requirements and reporting for funders and other regulatory bodies. Specific reporting and data requirements are detailed as an attachment to this job description. 7. Review all new cases for compliance, required and needed tasks, and appropriateness of staff assignment. 8. Review all cases set for closure, reunification, adoption and other permanency options to determine appropriateness of permanency option. 9. Participate in all required staffings and meetings for the program. 10. Implement an effective system for utilization of flex or child specific funding. Track and report spending and balances. 11. Prepare case files for internal and external monitoring and establish procedures to assure compliance with regulatory and contractual requirements. Qualifications EDUCATION and/or EXPERIENCE A Bachelor's Degree and 2 years of experience in Child Welfare. Child Welfare Certification with the Florida Certification Board

HEALTHCARE QUALITY ASSURANCE SPECIALIST FULL TIME-flexible schedule between 6am-6pm HYBRID-North Fort Myers/Remote Millennium Physician Group is seeking to hire a full-time Healthcare Quality Assurance Specialist to join our team. We are looking for a new team member who is positive, energetic, well-organized, innovative, and organized. We want someone who supports our top initiative of ensuring an excellent patient experience! The Quality Assurance Specialist is responsible to assist the department in ongoing HEDIS collection and Quality Improvement Activities. The position reports to Quality Assurance management. This position includes ongoing quality improvement activities to assure the organization's quality programs are implemented and meet all requirements for successful HEDIS and quality metric reporting to contracted carriers. Minimum three years experience in a medical office and current CMA/RMA license. Essential Duties and Responsibilities include the following. Other duties may be assigned. * Conducts patient outreach to order and schedule preventative services and tests and informs patients of results based on physician leadership guidance. * Assists quality team in performing chart reviews for upcoming scheduled visits. * Identifies patient quality care needs on an ongoing basis for completion and reporting to carriers. * Provides feedback on areas of opportunity for HEDIS and other contract-mandated quality metrics. * Works independently under the supervision of the Quality Assurance Supervisor and cohesively with Quality team. * Maintains department equipment and supplies. * Utilizes electronic health record, multiple payer portals, databases, and file types. * Assists department with claim work lists related to coding and quality initiatives. * Exhibits strength in verbal and written communication and prioritization of assignments. * Recognizes the confidentiality of the work assignments and department assignment. Benefits: * 3 weeks PTO & 7 paid holidays * Medical, Dental, Vision * Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment) * 401(k) with match * Employee Wellness * Other Employee Discount programs like Tickets at Work and cell phone discounts * Other benefits: Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more See Full Job Description for more details Why Millennium? Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. At Millennium Physician Group, you will find an organization that focuses on family and building a strong network of people to care for the communities we serve. We are always searching for employees who have a strong customer service attitude, fantastic teamwork skills and a willing smile ready to share. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group. If you are interested in joining an organization that puts an emphasis on team work and family, then Millennium Physician Group is the right choice

Job DescriptionSalary: $20ph Full Circle is seeking a 1st and 2nd Shift Project Supervisor for our growing team! Project Supervisors are responsible for project set up, managing customer deliverables and team member expectations and general supervision. Ongoing training with team to maintain consistent work and communication with customers and employees. Project Supervisors travel to the manufacturing plants, where the parts are being made or the warehouses where the parts are being stored to supervise our teams of quality inspectors. Project Supervisors create an atmosphere where the individual is recognized and foster an environment for employee growth. Project Supervisors work together with their teams and customers to solve problems. Responsibilities & Duties Responsible for ensuring all teams within assigned locations are operating according to standards and requirements, including safety. Develop work instructions and train team leaders and inspectors on proper procedures relevant to the project. Manage customer relationships Completes required training classes Follows all employee policies and other duties as assigned Job Qualifications & Skills Flexibility and adaptability Positive attitude and self-motivated Detail oriented 2+ years of supervisory/leadership experience Experience with business-to-business customer relations Requirement Must be in the Ft. Meyers, Florida area Must have a valid Driver's License May Require Travel to customer facility on short notice

Are you looking to join Florida's fastest-growing mechanical contracting team? B&I Contractors, Inc., a proud four-time winner of the Great Place to Work award, is seeking an experienced and dedicated Plumbing QA/QC to join our dynamic and expanding team. Why Choose B&I Contractors, Inc.? * Industry Leader: As Florida's fastest-growing mechanical contractor, we specialize in commercial and industrial projects (i.e., schools, hospitals, government buildings). * Continuous Development: Benefit from our NCCER-certified in-house and online training that equips you with the skills needed to advance in your career. * Comprehensive Benefits: Enjoy employer-paid health insurance, accrued vacation, and sick time, along with a wellness reimbursement program to support your overall well-being. * Ownership and Impact: As an employee-owner through our ESOP (Employee Stock Ownership Plan), you have a direct stake in the company's success. * Retirement Benefits: Participate in our 401(k) plan with company match and explore post-tax Roth IRA options to secure your financial future. * Established Legacy: Join a team of over 1000 employees contributing to our success since 1960, with a proven track record of excellence in mechanical contracting. Key Responsibilities * The Commercial Plumbing Quality Assurance (QA) Representative is responsible for implementing and maintaining the quality management system for commercial plumbing projects. This role ensures that all quality standards and procedures are met and maintained on-site and coordinates with project stakeholders to guarantee compliance with quality objectives. * Control and distribute all quality documentation for the assigned plumbing project. * Monitor and oversee all quality-related activities on the project, with a focus on plumbing standards. * Attend client quality management meetings and represent the project's QA interests. * Prepare and control project-specific quality system management documentation. * Oversee the disposition of issued nonconformance reports. * Recommend and implement quality improvements as needed. * Coordinate QA/QC activities with the Project Manager and Site Superintendent. * Maintain quality-related communication with customer representatives. * Monitor and report statistical methods as they apply to quality outcomes. * Address and close all customer complaints effectively and efficiently. * Control and archive project documentation upon project completion. * Perform light administrative duties as needed to assist the Project Superintendent. * Perform hands-on plumbing-related tasks at project sites as needed. * Collaboration Skills, strong Communication Proficiency, Organizational and Problem-Solving Skills,Effective Time Management - ability to prioritize tasks to meet deadlines. * Proficiency in interpreting construction drawings and plumbing specifications. * Ability to review and understand submittals for plumbing materials and equipment. * Experience with Procore or similar construction management software. * Proficiency in using iPads for field reporting. * Ethical Conduct. * Computer Literate. Qualifications * 5+ years of field experience in commercial plumbing or a related certification/degree. * Proficiency in reading and interpreting blueprints, drawings, and plumbing specifications. * Excellent problem-solving skills, especially with layout and installation concepts. * Proficiency in basic math and ability to perform relevant calculations. * Knowledge of QA/QC tools and equipment, general office supplies, telephone, calculator, iPad, computer. * This position requires the ability to lift and carry materials weighing up to 50 pounds on a frequent basis. The employee must be able to perform tasks involving physical labor, including lifting, pushing, pulling, and carrying materials, tools, or equipment. Manual material handling must be performed in accordance with OSHA safety standards and company policies to minimize risk of injury. Ready to grow your career with a respected, employee-owned leader in mechanical contracting? Apply now and be a part of something built to last. B&I Contractors is committed to maintaining a safe and productive work environment. We are a drug-free workplace.

The Quality Systems Coordinator is responsible for implementing, evaluating, and maintaining the company's quality system (QS) including documents and records. Duties/Responsibilities: * Business Systems (Doc & Data Control) Coordinator (ISO, Safety, Environmental, etc.) * Create or edit documents in company format. * Request review and approval of new and revised QS documents. * Prepare documentation and maintain records of compliance. * Communicate QS document changes to affected employees. * Support and harmonize best practice documents and procedures across multiple sites. * Collaborate with teams to enhance operational efficiency and regulatory compliance. * Maintain document records matrices of cross-references between QS documents with other criteria, such as training requirements, etc. * Internal Audit Coordinator * Create and maintain audit schedules for audit teams. * Create and maintain associated audit documents, including improvement activities. * Conduct internal audits (including Process, 5S, etc.). * Customer Audit Coordinator * Coordinate team and document schedules. * Create and maintain associated customer audit documents. * Management Review Coordinator * Gather quality data. Interpret and report metrics to management or staff. * Trainer support * Conduct training classes (Quality management systems, and other operations). * Train internal auditors. * Perform other related duties as assigned. Required Skills/Abilities: * Excellent verbal and written communication skills * Thorough understanding of quality standards, customer system requirements and methodology * Excellent organizational skills and attention to detail * The ability to work independently. * Managing time and multiple projects * Analytical and problem-solving skills * Leadership skills * Proficient with Microsoft Office Suite or related software * Knowledge of specific ISO standards * Experience in the development and improvement of quality management systems Education and Experience: * 2 years of college course work or equivalent * 5 years of related business systems experience, 3 years manufacturing experience * ISO (or AS/ TS, etc.) Lead Auditor preferred Physical Requirements: The characteristics listed below are representative of the physical demands required by an individual to successfully perform the essential duties of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. * While performing the duties of this job, the employee is regularly required to stand, walk and sit; use hands to finger, handle, or feel; and reach with hands and arms * The employee is frequently required to talk and/or hear * Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus * This position may require travel to other Helios locations. Work Environment: The characteristics listed below are representative of the work environment typically encountered by an individual while performing the essential duties of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. * While performing the duties of this job, the employee is exposed to a normal office environment and occasional manufacturing environments. * Travel to other company locations may be required. NOTE: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all-inclusive nor to limit the discretionary authority of leadership to assign other tasks of a similar nature or level of responsibility.

CallMiner is a proud provider of market leading cloud-based conversational analytics solutions for improving agent performance across contact channels. With over 10 years of industry leadership and over 2 billion hours of conversations mined, we are able to deliver exceptional value to customers by delivering highly effective, usable, and scalable speech analytics solutions. CallMiner strives to maintain an organizational agility that allows us to adapt to the ever-changing needs of the market. Over 300 customer requested features have been implemented into our products and our software services team brings extensive product knowledge and years of hands-on best-practice expertise to each customer engagement. The CallMiner multi-channel speech analytics platform is agnostic to the source system that captures data, supporting integration with all market leading call recorder, chat, and email systems and popular social networking sites. CallMiner is a privately held company with offices in Waltham, MA, Fort Myers, FL, and the United Kingdom. We serve clients in a wide variety of industries: financial services, utilities & energy, manufacturing, government, communications, fulfillment & performance marketing, and travel & hospitality. Job Description • Utilize quality tools & processes of various data sources in order to find & identify quality issues. • Working closely with clients and internal business units to resolve any quality issues. • Create test plan components; executing the plan and following all activities in the plan to ensure that all the objectives are met and that the solution works as expected. The solution should be tested in terms of functionality, performance, reliability, stability and compatibility with other external systems. • To make sure that testing is well defined, planned and executed. The analyst does this by ensuring that every phase and feature of the software solution is tested and that any potential issue is identified and fixed before the product goes live. • The Quality Assurance Analyst may be responsible for Backend Testing focused on testing the database portion of the software solution & how the database interacts with the software solution; functional testing of everyday blackbox software; or in some cases, automating test scripts and deploys these scripts using automation software like QuickTest Professional, Rational Functional Tester, SilkTest and/or VisualStudio Test Professional. (ex.) Qualifications • Willingness to acquire knowledge on new technologies to solve quality problems. • Excellent problem solving and analytical skills. • Able to work independently, self-directed and solutions-oriented. • Sound organizational and planning skills with a solid attention to detail. • Effective communication skills and excellent interpersonal skills. • Experiences in Quality Management Software and Processes • Knowledge and experience in technical aspects of software solution being tested • Business process understanding • Review functional and design specifications • Backend database testing which may include validating stored procs, jobs and triggers. • Identify test requirements from specifications & map test case requirements • Develop, document and maintain functional test cases and other test artifacts like the test data, data validation, harness scripts and automated scripts. • Identify any potential quality issues per defined process and escalate potential quality issues immediately to management. • Isolate, replicate, and report defects and verify defect fixes. Education and Qualifications • BS or BA degree preferred. • 3+ years of relevant QA technical experience. • 3+ years' large enterprise or e-business systems experience- preferred, not required. • Create clear, concise detail oriented test plans/cases. • Bachelor's degree in Computer Science, Quality Control or Quality Assurance, or a related major. Additional Information Superstar Qualifications: • Helps to identify quality gaps • Recommend reporting processes to track quality improvements, enhance current systems • Help prioritize high-value quality projects • Assist with developing standardized testing methods, which facilitate the quality checking process. • Designs quality analysis in reports to present them to management. • Experience in any quality administration related activities.

Join Our Team as a Post-Delivery Quality Assurance Representative! Are you passionate about exceptional service and have a knack for quality assurance? Do you enjoy working with senior customers and want every experience to be outstanding from start to finish? If so, we want to meet you! Location: 8725 Pendery Place, Suite 104, Bradenton, FL 34201 (Conveniently located near UTC/BJs, exit 213) Hours: Monday - Friday, 8:00 am - 4:30 pm What You'll Do: Reach out to each customer after delivery to ensure their complete satisfaction. Conduct friendly, pre-scripted post-delivery interviews to capture valuable feedback. Deliver detailed, accurate reports to management on customer experiences. Maintain meticulous call logs and keep customer records up-to-date. Identify and escalate any urgent issues for rapid response. Follow up with customers to guarantee their satisfaction remains top-notch. Always adhere to company policies and demonstrate the highest standards of service. What We're Looking For: High school diploma or equivalent required. 1-2 years of customer service experience preferred. Friendly, positive, and engaging communication skills. Problem-solving mindset with the ability to handle tough situations with a smile. Experience using CRM software and Microsoft Office Suite. Attention to detail and ability to thrive in a dynamic environment. Why You'll Love Working Here: On-site position: All the support and camaraderie of our team! Comprehensive training: Get hands-on experience and ongoing support with our integrated system. Weekly W-2 pay Health, Dental, Vision, and Life Insurance: Available after 90 days. Paid holidays, PTO, and vacation time 401K with company match: Invest in your future with us. Growth potential: Be part of a well-established company-42 years strong and still growing! If you're ready to make a real impact-helping seniors and shaping their experience after every landmark moment-apply today! Benefits

This position will be responsible for monitoring and documenting Del Monte's Quality and Food and Safety Programs. In this role, will also be responsible for the implementation of, and adhere to, all Quality, Food Safety and Sanitation guidelines. Accountabilities: * Perform inbound inspections. * Perform re-inspections in the warehouse. * Perform quality checks on assigned orders. * Monitor warehouse and vessel discharge temperatures and ethylene levels. * Conduct quality control inspections on a regular basis and as required by the operations. * Supervise quality control inspections at the facility. * Special Projects as assigned. Minimum Skills Required: * High School Diploma or equivalent from an accredited institution. * At least 1 to 2 years prior experience in a related field. * Knowledge of Microsoft Office Programs (i.e. Word, Excel, and Outlook). * Good mathematical and communication skills (i.e. oral and written). * Please note: This position does not qualify for relocation expenses. * Fresh Del Monte Produce Inc. is a global leader in the production, distribution, and marketing of fresh and fresh-cut fruits and vegetables. Our diverse product portfolio also includes prepared fruits and vegetables, juices, beverages, snacks, and desserts-available in over 80 countries worldwide. With operations spanning more than 35 countries, we've proudly been nourishing families for over 135 years. We are committed to maintaining a drug-free workplace and are proud to be an Equal Opportunity Employer. Fresh Del Monte and its affiliates do not discriminate based on race, color, religion, national origin, age, disability, gender, veteran status, or any other characteristic protected by applicable law. We also participate in E-Verify* where applicable, to ensure employment authorization eligibility. Driven by our core values-Excellence, Care, Passion, Trust, and Creativity-we invite you to explore our career opportunities and join our FRESH team.

Job Description At Goodwill, quality assurance is essential to our ability to serve the community, create opportunities, and protect resources that fund mission services. We are seeking an experienced and strategic Manager of Quality Assurance to support and enhance organizational effectiveness, ensure compliance, and drive continuous improvement across all departments. This role plays a key part in improving performance, lowering operational risk, and strengthening organizational integrity to support long-term mission success. About the Role Reporting to the Sr. Director of Risk and Safety, the Manager of Quality Assurance is responsible for developing, implementing, and supporting quality assurance policies, internal audit processes, and continuous improvement initiatives. This role partners with leadership across the organization to ensure compliance, identify opportunities to increase efficiency, maintain data accuracy, and enhance service quality. The ideal candidate is proactive, collaborative, analytical, and highly skilled in implementing quality and performance standards. Key Responsibilities Assist in developing, maintaining, and improving quality assurance strategies and organizational best practices. Conduct internal reviews and audits to evaluate the effectiveness of policies, procedures, and operational processes. Analyze data, identify trends, risks, and opportunities, and provide recommendations for corrective actions. Support the creation and implementation of continuous improvement roadmaps and process optimization initiatives. Ensure compliance with contractual, regulatory, and programmatic requirements. Investigate quality issues and oversee corrective and preventative action planning. Prepare data-based performance reports for senior leadership. Support budget development and monitor QA-related expenditures. Foster collaboration across departments to align goals, enhance communication, and maintain world-class service delivery. What You Bring Bachelor's Degree in Business Administration, Project Management, Quality Management, or related field (Master's preferred). 5-7 years of experience in quality assurance, process improvement, risk management, or related operational leadership role. Strong project management, analytical, and organizational skills. Ability to lead cross-functional initiatives and influence collaborative outcomes. Working knowledge of quality assurance methodologies and continuous improvement tools. Excellent communication and interpersonal skills with the ability to build trust and credibility at all levels. High ethical standards and ability to maintain confidentiality. Preferred Certifications CAPM, Six Sigma, CMQ/OE, ISO 9001 Lead Auditor, or similar credentials. Why Join Goodwill? Mission-driven culture where your work directly impacts community outcomes Opportunity to innovate, improve systems, and drive organizational excellence Competitive compensation and benefits Strong support for professional advancement and training Collaborative, values-based environment

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. Quality Systems Associate Summary: Under the direct supervision of the Quality Systems Manager, perform quality assurance and Training functions to ensure compliance with internal and external regulations and protocol. Primary responsibilities for role (level-specific responsibilities should be included in the chart below): * Completes weekly review of equipment QC and maintenance records. * Documents, investigates, and performs root-cause analysis for deviations and customer complaints, specifically in how they related to product quality and/or donor safety. * Inspects and releases incoming supplies. Investigates and reports supplies have not met quality specifications and requirements prior to use. * Performs documentation review for unsuitable test results. * Assists the Quality Systems Manager to ensure that cGMP regulation, SOPs and regulatory requirements are followed. Duties include: * Under the direct supervision of the Quality Systems Manager, perform quality assurance and Training functions to ensure compliance with internal and external regulations and protocol. * Performs all product release activities. * Reviews lookback information and documentation. * Reviews waste shipment documentation. * Reviews unexpected plasmapheresis events including electronic donor chart and related documentation pertaining to exceptions occurring during the donation process. * Reviews electronic donor chart exceptions impacting donor eligibility/safety and/or product quality. * Reviews donor deferral notifications from competitor centers. * Reviews plasma processing documentation to ensure the proper freezing, storage and handling of product. Quality Systems Associate * Assist the Quality Systems Manager to ensure center training programs follow procedural requirements as defined in the donor center SOP and/or training programs documents. Duties include: * Creates, maintains, and audits training records and files to ensure compliance. * Performs employee training observations to ensure staff competency prior to releasing employees to work independently. * Conducts required training activities for Center Notifications, Corporate Directives, SOP changes, and initial SOP implementations. * On an occasional basis, when the Quality Systems Manager is absent, the Quality Systems Associate may be required to perform the following duties: * Reviews and approves of deferred donor reinstatement activities. * Assists with completion of the internal donor center audit. Summary: * Performs review of monthly trending report. * Performs review of donor adverse events reports and the applicable related documentation. * Conducts training to address donor center corrective and preventative measures. This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed. Additional Responsibilities: Is certified and maintains certification as a Donor Center Technician. Knowledge, Skills, and Abilities: Developing command of interpersonal communication, organizational and problem-solving skills. Ability to understand FDA regulations. Strong integrity and commitment to quality and compliance. Good knowledge of mathematics. Legible handwriting. Proficiency with computers. Ability to work flexible scheduling to meet business needs. Performs basic document review and employee observations. Communicates openly with the CQM on issues noted during reviews. Ability to understand and follow SOP's and protocols. Ability to perform primary responsibilities of the Quality Associate role in a proficient manner. Has a basic understanding of cGMP and quality systems. Is able to spend hours sitting and reviewing documentation for accuracy. Demonstrates good organizational skills and attention to detail. Education: High school diploma or GED. Obtains state licensures or certifications if applicable. Experience: Typically requires no previous related experience. Occupational Demands Form # 70: Work is performed in a plasma center. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office and laboratory equipment. Exposure to extreme cold below 32 degrees F while performing reviews in plasma freezers. Personal protective equipment required such as protective eyewear, garments, gloves and cold-gear. Work is performed mostly while sitting for up to 4 to 6 hours per day and standing from 2 to 4 hours per day. The position does require bending and twisting of neck up from 2 to 4 hours per day. Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. Frequent foot movement; may squat, crouch or sit on one's heels on rare occasion. Occasionally walks, bends and twists at waist. Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. Works independently with little guidance or reliance on oral or written instructions. Performs a wide range of tasks as dictated by variable demands and changing conditions. Relates sensitive information to diverse groups. #biomatusa Third Party Agency and Recruiter Notice: Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate. Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws. Location: NORTH AMERICA : USA : FL-Ft Myers:BTMYS - Ft Myers FL-Colonial Blvd-BPC

* Perform routine inspections and testing of products or materials to ensure they meet quality standards and specifications. * Use various measuring tools and equipment (e.g., calipers, micrometers, gauges) to assess product dimensions, functionality, and performance. * Conduct both in-process and final inspections of products. * Document and report inspection and testing results, including any deviations from quality standards. * Identify and report defects or non-conformities and work with production teams to address and resolve issues. * Maintain and calibrate inspection equipment and tools as required. * Maintain accurate records of inspections, test results, and quality control activities. * Prepare and submit detailed reports on quality findings and corrective actions. * Ensure compliance with company policies, procedures, and regulatory requirements. * Participate in root cause analysis and problem-solving activities to address quality issues. * Suggest and implement process improvements to enhance product quality and efficiency. * Ensure adherence to industry standards and regulatory requirements. * Work closely with production staff to ensure that quality standards are maintained throughout the manufacturing process. * Communicate effectively with team members and other departments to support quality objectives. * Report to work at the scheduled time, work as scheduled and is seldom absent from work. * This is intended to provide an overview of the responsibilities and requirements of the position. It is not an exhaustive list. Furthermore, nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. Requirements * Strong knowledge of quality control procedures and inspection techniques. * Proficiency in using measurement tools and equipment. * Detail-oriented with strong analytical and problem-solving skills. * Good communication and interpersonal skills. * Ability to work independently and as part of a team. * Basic understanding of industry regulations and standards. * Willingness and ability to work a 12-hour shift schedule with evening/weekend work (Week 1:M/T/F/Sa, Week 2: Su/W/TH). * Previous experience in a quality control or technician role is preferred but not required. * High school diploma or equivalent; an associate degree or vocational training in quality control, engineering, or a related field preferred Typical Physical and Mental Demands/Work Environment This night shift opportunity is primarily performed in a manufacturing facility and occasionally seated in an office. May involve working under deadlines. Requires: broad range of physical and mental activities to perform the duties and responsibilities of the position: * You will be required to stand and walk for 11+ hours/day, sit for 1+ hour/day constant overhead reach, forward reach, climb, bend, manual dexterity, make position changes, wear protective equipment, physical endurance, attention to detail, memory/recall, communication, adaptability, hearing, depth perception, color vision, visual acuity, frequent kneel, squat, stoop, twist, push/pull with arms and legs, use of a computer, lift and carry of 5-50 lbs., problem-solving, seldom repetitive motion, and lift and carry 51+ lbs. Typical tools, equipment and machinery utilized include saws (table, panel and radial arm), routers, grinder, manual and power hand tools, micrometers, tape measures, scales, air hoses, calculator, computer, overhead vacuum lift, computers and accessories, applicable computer programs and software, printers and copiers, telecommunication equipment, and general office supplies. Position requires full shifts in an environment with extreme temperatures exceeding 100? in summer months.

Hiring Company: Delicatessen Services Co., LLCOverview:Supervise and support with the development and rollout of Tracegains and other QMSs. Responsible for maintaining accurate data, providing analytical reports, and providing advanced support to QMS users. Support the BH Audit Team with performing Food Safety & Product Quality audits at different venues to include but not limited to Food Service Operations, Retail Store Operations, Manufacturing Plants, and Food Distribution Ops. Summarize follow up actions and initiate CARs as necessary to drive root-cause investigation & resolution. Responsibilities will also include various activities related to ensuring customers and suppliers are adhering to finished product quality standards and meet the expectations of the Boars Head Brand. Complete special projects as assigned by the Sr. QA Manager.Job Description: Essential Duties and Responsibilities Provide advanced super user support to functional groups (R&D, Procurement, Engineering, Quality Assurance, and Manufacturing) on QMS related issues. Provide technical support to Family Foods team, suppliers of Family Foods products, raw material, ingredient and packaging suppliers on creating and maintaining information and documents in Tracegains. Create customized views, generate analytical reports, maintain required documentation/data, and provide basic programming support for operations and support departments within Tracegains Assist QA with the maintenance of processing documents and files associated with SQF, HACCP, and other quality or food safety related programs as requested. Organize and Audit co-manufacturers QA related documents to ensure compliance to Boar's Head expectations (i.e. annual GFSI audit reports, CAPAs, Nutritional Documents, COAs, Allergen forms, Weight & Tare, any other product claims, etc.), as applicable. Perform Food Safety & Product Quality audits at different venues (i.e. Food Service Operations, Retail Store Operations, Manufacturing, and Food Distribution outlets, etc.). Conducts ongoing risk assessments, develops corrective actions and monitors implementation, efficacy, and maintenance of preventive measures. Work with BH Local Purveyor & Sales Team to provide Food Safety training as needed (i.e. BH UFSP Program). Communicate directly with BH manufacturing plants and/or co-manufacturing facilities on all customer feedback and initiate CAPAs as required to drive root-cause investigation & resolution. Enter Local Purveyor Concerns into Tracegains Customer Feedback system and ensure LPs receive follow-up calls as necessary. Any other duties as assigned. Education and Experience Bachelor's degree in a food science or related discipline; 7+ years of work experience. A mixture of education and experience equivalent to the above may substitute. Experience in auditing various USDA & FDA environments is a significant benefit; knowledge of HACCP, SSOP, GMP, GFSI schemes are essential. Diverse background of experience in cheese production, meat (cooked and fermented) production, emulsion technology, and hot/cold pack production is beneficial. Additional Responsibilities Language Skills Fluency in the English language required. Fluency in the Spanish language desired. Must have excellent oral and written skills at a technical and general level. Must be able to effectively communicate throughout all levels of the supply chain within manufacturing, customer locations and corporate environments. Proficiency in Microsoft Office programs. Mathematical Skills General math skills Must be able to read and analyze process charts, graphs, and logs. Must have a thorough understanding of statistical analysis. Reasoning Ability Must possess sharpened analytical, logical and problem-solving skills. Certificates, Licenses, and Registrations Valid Driver's License Must be HACCP trained or be able to attend a training course. Serve Safe Manager Certification or be able to attend a training course. SQF or any other GFSI Scheme certification desired. Auditor Certification preferred (i.e. American Society for Quality - Certified HACCP Auditor, Certified Quality Auditor, Certified Supplier Quality Professional). Physical Demands Must be able to lift overhead up to 30 pounds. Must be able to stand and/or walk for extended periods of time. Must possess sufficient senses to perform effective organoleptic evaluations (corrected sensory ability is acceptable). This includes visual (acuity and color differentiation), olfactory, gustatory, tactile, and auditory ability. Work Environment Must be able to work in both warm and cold environments. Must be able to work in a meat, cheese or condiment processing environments (wet, presence of blood and meat juices, loud noises, various olfactory conditions, etc.) Must be able to travel and assist in auditing venues with manager. Travel requirement up to 75%. Interpersonal Skills Excellent verbal and written communication skills An ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily-understood, authoritative, and actionable manner Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one An ability to effectively influence others to modify their opinions, plans, or behaviors An understanding of business needs and commitment to delivering high-quality, prompt, and efficient service to the business An understanding of organizational mission, values, and goals Excellent prioritization, time management and multi-tasking capabilities Innovative thinker Ability to deal with confidential information and matters Adaptable and able to work well under pressure Positive, proactive and flexible Location:Sarasota, FLTime Type:Full time Department:FSQA

Hiring Company: Delicatessen Services Co., LLC Supervise and support with the development and rollout of Tracegains and other QMSs. Responsible for maintaining accurate data, providing analytical reports, and providing advanced support to QMS users. Support the BH Audit Team with performing Food Safety & Product Quality audits at different venues to include but not limited to Food Service Operations, Retail Store Operations, Manufacturing Plants, and Food Distribution Ops. Summarize follow up actions and initiate CARs as necessary to drive root-cause investigation & resolution. Responsibilities will also include various activities related to ensuring customers and suppliers are adhering to finished product quality standards and meet the expectations of the Boars Head Brand. Complete special projects as assigned by the Sr. QA Manager. Job Description: Essential Duties and Responsibilities * Provide advanced super user support to functional groups (R&D, Procurement, Engineering, Quality Assurance, and Manufacturing) on QMS related issues. * Provide technical support to Family Foods team, suppliers of Family Foods products, raw material, ingredient and packaging suppliers on creating and maintaining information and documents in Tracegains. * Create customized views, generate analytical reports, maintain required documentation/data, and provide basic programming support for operations and support departments within Tracegains * Assist QA with the maintenance of processing documents and files associated with SQF, HACCP, and other quality or food safety related programs as requested. * Organize and Audit co-manufacturers QA related documents to ensure compliance to Boar's Head expectations (i.e. annual GFSI audit reports, CAPAs, Nutritional Documents, COAs, Allergen forms, Weight & Tare, any other product claims, etc.), as applicable. * Perform Food Safety & Product Quality audits at different venues (i.e. Food Service Operations, Retail Store Operations, Manufacturing, and Food Distribution outlets, etc.). * Conducts ongoing risk assessments, develops corrective actions and monitors implementation, efficacy, and maintenance of preventive measures. * Work with BH Local Purveyor & Sales Team to provide Food Safety training as needed (i.e. BH UFSP Program). * Communicate directly with BH manufacturing plants and/or co-manufacturing facilities on all customer feedback and initiate CAPAs as required to drive root-cause investigation & resolution. * Enter Local Purveyor Concerns into Tracegains Customer Feedback system and ensure LPs receive follow-up calls as necessary. * Any other duties as assigned. Education and Experience * Bachelor's degree in a food science or related discipline; 7+ years of work experience. A mixture of education and experience equivalent to the above may substitute. * Experience in auditing various USDA & FDA environments is a significant benefit; knowledge of HACCP, SSOP, GMP, GFSI schemes are essential. * Diverse background of experience in cheese production, meat (cooked and fermented) production, emulsion technology, and hot/cold pack production is beneficial. Additional Responsibilities Language Skills * Fluency in the English language required. * Fluency in the Spanish language desired. * Must have excellent oral and written skills at a technical and general level. * Must be able to effectively communicate throughout all levels of the supply chain within manufacturing, customer locations and corporate environments. * Proficiency in Microsoft Office programs. Mathematical Skills * General math skills * Must be able to read and analyze process charts, graphs, and logs. * Must have a thorough understanding of statistical analysis. Reasoning Ability * Must possess sharpened analytical, logical and problem-solving skills. Certificates, Licenses, and Registrations * Valid Driver's License * Must be HACCP trained or be able to attend a training course. * Serve Safe Manager Certification or be able to attend a training course. * SQF or any other GFSI Scheme certification desired. * Auditor Certification preferred (i.e. American Society for Quality - Certified HACCP Auditor, Certified Quality Auditor, Certified Supplier Quality Professional). Physical Demands * Must be able to lift overhead up to 30 pounds. * Must be able to stand and/or walk for extended periods of time. * Must possess sufficient senses to perform effective organoleptic evaluations (corrected sensory ability is acceptable). This includes visual (acuity and color differentiation), olfactory, gustatory, tactile, and auditory ability. Work Environment * Must be able to work in both warm and cold environments. * Must be able to work in a meat, cheese or condiment processing environments (wet, presence of blood and meat juices, loud noises, various olfactory conditions, etc.) * Must be able to travel and assist in auditing venues with manager. * Travel requirement up to 75%. Interpersonal Skills * Excellent verbal and written communication skills * An ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily-understood, authoritative, and actionable manner * Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one * An ability to effectively influence others to modify their opinions, plans, or behaviors * An understanding of business needs and commitment to delivering high-quality, prompt, and efficient service to the business * An understanding of organizational mission, values, and goals * Excellent prioritization, time management and multi-tasking capabilities * Innovative thinker * Ability to deal with confidential information and matters * Adaptable and able to work well under pressure * Positive, proactive and flexible Location: Sarasota, FL Time Type: Full time Department: FSQA

Responsibilities Job Title: Quality Coordinator Status: Full-Time Schedule: Days * You will be considered for any openings for which you qualify. It is not necessary to apply to multiple positions.* About Lakewood Ranch Medical Center (LWRMC): LWRMC is the hospital of choice for many families in the Manatee-Sarasota region. The hospital has earned the Gold Seal of Approval from The Joint Commission. The Gold Seal of Approval acknowledges the hospital's commitment to meeting certain performance standards. Our medical staff includes more than 600 physicians and allied health professionals who practice in a wide range of specialties and use advanced medical technology. LWRMC is conveniently located near I-75 and University Parkway in Lakewood Ranch, Florida LWRMC offers comprehensive benefits such as: * Challenging and rewarding work environment * Competitive Compensation * Excellent Medical, Dental, Vision, and Prescription Drug Plan * Generous Paid Time Off * 401(K) with company match and discounted stock plan * Career development opportunities within UHS and its Subsidiaries Job Overview: Performs accurate data abstraction according to current CMS specifications, communicates outcomes, leads Core Measure performance improvement teams with employee and physician population, ensures team recommendations are implemented and provides education related to changes in core measures indicators and related processes. Assists in the development and maintenance of high quality evidence based care through education and training of staff. Assists in chart audits and provides feedback related to TJC Standards and Core Measure compliance issues to Nursing Directors, Clinical Managers and Staff. Works collaboratively with the Department Directors in the planning, development, implementation, and evaluation of education programs related to hospital initiatives. Provides specialized expertise in the areas of clinical competency, performance improvement and staff development. Provides education and support to staff in the usage of the computerized systems. Utilizes and maintains a system that monitors, measures and reports on the effectiveness of clinical learning programs. Assists in the development of education programs for clinical staff and patient care services. Maintains Hospital Program related registries. Reviews and analyzes quality management data and assists Director with developing and implementing plans to promote safety and evaluate effectiveness and efficiency. Develops standard and specialized analytic reports to support quality related initiatives throughout the hospital. Responsible for coordination and management of project deadlines for the department and assists with the implementation of the Quality management plan. General Responsibilities: * Identifies undesirable trends or patterns in performance and facilitates action plans for improvement in coordination with hospital leaders as needed. * Participates in regulatory surveys. * Serves as an active member of key hospital committees as directed. * Assists with other duties as assigned by Director of Quality. * Effective communication skills (written and verbal) ; Ability to prioritize and execute multiple tasks. * High level of computer proficiency to include Microsoft Word, Excel, PowerPoint; Cerner/Abstraction experience preferred. * Skilled in organization and interpersonal relations. * Excellent customer service & recovery skills. * Other duties as assigned. Qualifications * Bachelor's Degree in Nursing or Health-Related field. * Minimum of 5 yrs hospital experience; Quality Improvement-related experience preferred * Master's Degree in Nursing or Health-Related field preferred. * Certification : CPHQ preferred ; acquired within 2 years of hire For more information, please contact Kate Caldwell, Recruiter, at ************. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or **************.

Department Health Information Management This leader has accountability and oversight, and supervises the daily activities of the department, shift or area. In this role, the leader sets the tone and models positive leadership behavior, while ensuring individual and team work tasks, projects, and responsibilities are completed successfully in support of departmental and organizational goals. Required Qualifications * Require a bachelor's degree. * Require a Certified Coding Specialist (CCS) certification. * Require three (3) years of coding management experience. * Require proficiency in ICD-9-CM, ICD-10-CM, ICD-10-PCS, and CPT coding systems. * Require demonstrated knowledge of medical terminology, Anatomy and Physiology, abnormal lab values, disease processes, and pharmacology drug names. Preferred Qualifications * Prefer a master's degree. * Prefer Registered Health Information Technician (RHIT) certification or Registered Health Information Administrator (RHIA) accreditation from the American Health Information Management Association (AHIMA). * Prefer five (5) years of inpatient/outpatient coding experience. * Prefer an AHIMA ICD-10 trainer certification. * Prefer previous auditing experience with the ability to design audit tools and strong training background in coding and reimbursement. * Prefer knowledge of Conditions of Participation (COP) requirements, CMS, HIPAA, AHCA, Florida State statutes, and other health care regulations. * Prefer demonstrated ability to be well organized, to meet tight deadlines, and multi-tasking. * Prefer ability to work independently, shift priorities, and demonstrate decision making ability. * Prefer demonstrated ability to be a team player and delegate work as appropriate. Mandatory Education Preferred Education Required License and Certs Preferred License and Certs Monday - Friday 8am-4:30pm

Goodwill INDUSTRIES OF Southwest Florida, INC. Quality Control and Pricing Specialist Full time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities : Great customer service skills . Primary duties include receiving, recording, sorting of donations to effectively process through the Kaizen system. Full compliance to Kaizen guidelines/principles as outlined in the audit and 5-minute drills. Meet or exceed set production goals, with specific focus on process improvement and increase productivity. Assist in all areas of the production process and cross train to cover other specified job descriptions as needed. Other duties included but not limited to: donation attendant, merchandising, cleaning and other duties instructed by your immediate supervisors. Requ ired Experience: High School graduate or its equivalent preferred. Required skills: Must have sufficient mobility to turn from side to side, lean, kneel or bend to perform all processing requirements in the backroom or sales floor; frequent and continued lifting of items weighing up to 40 pounds. Sorts donations as outlined by the Kaizen system; follows all processing guidelines; follows pricing guidelines established in the pricing guide. Able to stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate BENEFITS AND EMPLOYEE WELL-BEING Health, vision and dental plans 403(b) retirement plan Paid holidays Personal time off (PTO) Employee Assistance Program Store Discounts Tuition Reimbursement Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values Respect: We treat all people with dignity and respect. Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. Ethics: We strive to meet the highest ethical standards. Learning: We challenge each other to strive for excellence and to continually learn. Innovation: We embrace continuous improvement, bold creativity, and change.

The Quality Assurance Director (QAD) is responsible for creating, directing, and evaluating projects and programs that advance the company's mission and vision, the Quality Improvement/Quality Assurance Plan, and maintenance for all lines of business. The QAD engenders a culture of continuous improvement, innovation, and practice transformation that enhances patients' clinical outcomes as well as overall patient and staff experience. The QAD utilizes health information technology, reporting tools, and data systems to support the activities of the clinical care teams at the point of care as well as planning changes to how care is provided to enhance outcomes. The QAD ensures high performance in regulatory compliance, value-based payment, and care-based incentive programs while assisting in communicating progress of quality improvement initiatives to the company's staff, the Leadership, and other relevant stakeholders. The QAD strives to create and maintain working and learning environments that are inclusive, equitable and welcoming. This hybrid role requires candidates to reside in either Florida or Texas, as regular on-site collaboration at our locations in both states is essential. Travel between these locations will be a key part of the role to support team engagement and operational needs. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Oversees Quality Improvement (QI) and Quality Assurance (QA) activities in collaboration with clinical and compliance leadership. Collaborates with and guides leadership and clinical care team members to establish QI/QA processes throughout the organization. Designs and employs QI/QA tools for use by clinical leadership to be implemented at the point of care, including order sets, documentation improvement, health maintenance flowsheets, and others as developed. Supports QI/QA data collection and disseminates tools (reports, dashboards, etc.) to track and improve progress in all QI/QA initiatives. Uses existing data systems to identify areas in need of QI across the organization. Enables risk assessment in coordination with leadership to identify appropriate metrics and new collection sources and methods. Oversees the data validation process and refines data management procedures for the collection and analysis of data. Employs Plan-Do-Study-Act cycles (PDSAs) and other “tests of change” to design and disseminate optimal workflows in coordination with care teams, managers, etc. Provides support to leadership, care teams in incorporating QI/QA methodologies, processes, and transformation strategies into their function and design. ORGANIZATION SUPPORT Understands and applies National Committee for Quality Assurance (NCQA) concepts and designs, and supports new methods of care delivery to advance patient-centered care and quality. Understands and enforces Federal, State, and Accreditation requirements including Conditions of Participation, Code of Federal Regulation, State Administrative Code, and all CMS regulatory guidelines. Understands and employs Electronic Health Record (EHR) and healthcare analytical applications in analyzing, reviewing, and improving processes, policies, and systems to ensure they are aligned with current and updated standards. Acts as QI/QA project manager and leads reporting mechanisms as needed at all levels of the organization. Champions the adoption of standardized best practices and lessons learned across disciplines and departments at the care team level and at the organizational level using communication tools, published workflows, staff meetings, events, and trainings. Assists in development, writing, and implementation of Policies and Procedures regarding Quality Improvement, Practice Transformation, and CMS STAR quality initiatives. Identifies opportunities to support QI/QA efforts through evaluation testing, and/or integration of EHR functionality and other HIT systems. Approaches change to the EHR or other HIT systems with consideration to data governance. Understands data collection and reporting structures as defined by regulation (e.g., Uniform Data Set, Meaningful Use, etc.), health plan initiatives, and others as warranted. Researches outside organizations, and partakes in training opportunities, and works with partners, consultants, and experts to guide QI/QA efforts. Assess need for and facilitates education, training, and technical assistance for staff to ensure compliance with QI efforts. Leads or participates in work teams related to QI and functions as a coach, where appropriate, to support care teams in building, fostering patient-centered care, and practice transformation. Assists in preparing and coordinating regularly scheduled QI/QA meetings and performs all necessary follow-up duties, including clarifying and tracking action items and documentation of minutes, participants, and resulting activities. COMPETENCIES Job Expertise Demonstrates knowledge of applicable clinical principles and practices. Demonstrates knowledge and use of clinic policies and procedures as well as applicable federal and state rules and regulations. Applies technical and procedural skills efficiently and effectively. Successfully gathers and uses information, procedures, materials, equipment and techniques required for position. Demonstrates ability to effectively use Electronic Health Records (EHR). Customer Service Provides patient-centered customer service at all times. Demonstrates the ability to anticipate patients' needs and deliver services and respond to patients in a timely, accurate, courteous, respectful and friendly manner. Demonstrates ownership, initiative, attention to detail, and follow-through. Approaches problem-solving by focusing on patients first. Advocates for care that best serves the patient. Communication Skills Oral and written communication is clear, concise, accurate, positive and respectful. Demonstrates comprehension of oral and written questions, instructions, and information rapidly, thoroughly, and accurately. Response to oral and written questions, instructions, and information is timely and appropriate. Written communication is well-organized, legible, concise, neat, and in proper grammatical form. Checks work related email and mailbox on a daily basis. Teamwork and Interpersonal Skills Dealings with others are characterized by fairness, courtesy, diplomacy, honesty, firmness, empathy and confidence. Effective in offering support and assistance to others, in obtaining information from others, and in supplying information to others. Demonstrates a positive attitude, flexibility and ability to develop effective relationships by helping others accomplish tasks and using collaboration and conflict resolution skills. Judgement & Problem Solving Uses critical thinking and common sense to analyze situations, make timely and valid decisions, and take appropriate actions. Demonstrates good judgment in making decisions. Resolves issues independently and only seeks assistance as needed. Reliability Completes assigned duties and responsibilities in an accurate, timely and efficient manner. Arrives to work on time and maintains consistent attendance. Follows instructions and appropriate procedures. Maintains patient confidentiality as required by HIPAA. Personal Development Attend required annual in-service programs. Comply with all trainings, drills, policies and procedures concerning safety. 100% attendance to mandatory skills/competencies updates yearly required. Maintain licensure requirements, if applicable. QUALIFICATIONS Minimum Qualifications Clinical, health care, or public health professional with at least two years of professional experience working in a health center or clinical setting. At least five years of professional experience leading and managing teams and projects. Proven and recurring success in directing and managing projects within the expected timeline. Experience in program design, implementation, and evaluation. Ability to multi-task, prioritize and work under deadlines. Ability to strategize and plan as well as apply and track practical solutions. Extensive knowledge and experience with industry-leading quality improvement methods and tools. Proficient technology skills: MS Office applications (Excel, Visio, Word, PowerPoint), Outlook, Microsoft Teams, EHR systems. Demonstrated ability to work across and lead various groups and teams. Excellent communication (verbal and written) in English and presentation skills. Bachelor's degree in nursing from an accredited college or university. Master's degree in nursing, health administration, public health, or related field from an accredited college or university. Certified in Healthcare Compliance (CHC) or Certified Professional in Healthcare Quality (CPHQ). Experience working with home-based care populations (e.g., Home Health, Hospice, Palliative Care, Private Care). Preferred Qualifications Bachelor's degree in nursing from an accredited college or university. Master's degree in nursing, health administration, public health, or related field from an accredited college or university. Certified in Healthcare Compliance (CHC) or Certified Professional in Healthcare Quality (CPHQ). Experience working with home-based care populations (e.g., Home Health, Hospice, Palliative Care, Private Care). Skills and Knowledge Knowledge of standard clinical healthcare practice policies and procedures. Knowledge of billing, coding, HIM processes. Knowledge of Strategic Healthcare Programs (SHP) platform. Knowledge of Centers for Medicare and Medicaid Services (CMS) NCD, LCD, and COPs. Knowledge of CMS Care Compare and STAR ratings. Knowledge of Accreditation Commission for Health Care (ACHC) accrediting program(s). Experience working on computers and knowledge of Microsoft Office software products. Ability to work with practice management and EHR systems. Knowledge of health insurance plans. Knowledge of healthcare terminology, procedures, and practice. Knowledge of HIPAA regulations. Knowledge of data warehousing, analytics, and visualization. Excellent verbal and written communication skills. Knowledge of personnel management and labor laws as it relates to the position. Ability to work independently and use good judgment. Ability to work effectively and harmoniously with co-workers. Possess empathy towards the needs of others with excellent leadership and coaching skills. Actively works to maintain a good working relationship and team approach with peers and co-workers. ENVIROMENTAL AVAILABILITY Works primarily indoors in a climate-controlled setting. PHYSICAL REQUIRMENTS The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Team Member is regularly required to talk or hear. The Team Member is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The Team Member is occasionally required to stand and walk. The Team Member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. JOB CODE: 1004193

Are you looking to join Florida's fastest growing mechanical contracting team? B&I Contractors, Inc., a proud four-time winner of the Great Place to Work certification, is seeking an experienced and dedicated Electrical Project QA/QC professional to join our dynamic and expanding team. Why Choose B&I Contractors, Inc.? * Industry Leader: As Florida's fastest growing mechanical contractor, we specialize in large-scale commercial projects. * Continuous Development: Benefit from our NCCER-certified in-house and online training that equips you with the skills needed to advance in your career. * Comprehensive Benefits: Enjoy employer-paid health insurance, accrued vacation, and sick time, along with a wellness reimbursement program to support your overall well-being. * Retirement Benefits: We are a 100% employee-owned company with an ESOP. You can also participate in our 401(k) plan with company match and explore post-tax Roth IRA options to secure your financial future. * Established Legacy: Join a team of over 1000 employees contributing to our success since 1960, with a proven track record of excellence in mechanical contracting. Key Responsibilities * Control and the distribution of all the quality documentation for the specific project assigned. * Monitor all quality related activities on the project. * Attend client quality management meetings. * The preparation and control of project quality system management documentation. * Monitor the disposition of all issued nonconformance reports. * Recommend and implement improvements when required. * Coordinate all QA/QC activities with the Project Manager, * Coordinate all quality related correspondence with the customer's representatives. * Monitor statistical method reporting. * Action and close all customer complaints. * Control all achieve documentation upon the completion of the project. * Duties may include light administration and assistance to Project Superintendent. Qualifications * Over 5 years of field experience and/or relevant degree or job-specific certifications. * Proficient in reading blueprints and drawings. * Excellent problem-solving skills with a strong understanding of mapping concepts. * Ability to perform mathematical calculations accurately. * Skilled in reviewing and comprehending product submittals for construction equipment. * Experience with Procore or similar software. * Proficient in using an iPad. * This position requires the ability to lift and carry materials weighing up to 50 pounds on a frequent basis. The employee must be able to perform tasks involving physical labor, including lifting, pushing, pulling, and carrying materials, tools, or equipment. Manual material handling must be performed in accordance with OSHA safety standards and company policies to minimize risk of injury. Esta posición requiere la capacidad de levantar y transportar materiales de hasta 50 libras de manera frecuente. El empleado debe poder realizar tareas que involucren trabajo físico, incluyendo levantar, empujar, jalar y transportar materiales, herramientas o equipo. El manejo manual de materiales debe realizarse de acuerdo con los estándares de seguridad de OSHA y las políticas de la compañía para minimizar el riesgo de lesiones. Ready to grow your career with a respected, employee-owned leader in mechanical contracting? Apply now and be a part of something built to last. B&I Contractors is committed to maintaining a safe and productive work environment. We are a drug-free workplace.