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Quality Assurance and Food Safety Manager
Bento Sushi
Quality assurance specialist job in Orlando, FL
Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.
Location:
Orlando Kitchen Incubator - 10501 S Orange Ave STE 105, Orlando, FL 32824
We are opening a new food manufacturing facility in Orlando and are looking for an experienced, hands-on leader to help bring this location to life. This role will play a key part in setting up operations, building processes, and establishing a strong foundation for quality, safety, and operational excellence. This is an exciting opportunity to be directly involved in launching a new site and shaping its long-term success from day one.
Responsibilities
The Quality Assurance and Food Safety Manager will lead the quality assurance and food safety program at our Fullerton food factory. This involves collaborating with customers, suppliers, corporate personnel, and manufacturing staff. Key responsibilities include auditing quality systems such as the food safety plan, GMP (Good Manufacturing Practices), and SOPs (Standard Operating Procedures) for the plant quality department. Additionally, they will communicate food quality standards to plant personnel through training, corrective actions, and quality audits, ensuring production and facility monitoring are conducted effectively.
Manage and oversee the quality control and food safety functions at the facility to ensure effectiveness.
Manage programs to verify and validate the food safety prerequisite programs.
Manage the plant food safety plan and associated policies and procedure.
Monitor, support, and enforce all company food safety processes and procedures.
Participate in regular food safety inspections.
Ensure adherence to all quality procedures and processes according to documented policies.
Ensures that all GMP and safety standards are in compliance.
Maintains comprehensive understanding of all products manufactured by the plant, including raw materials, packaging materials and manufacturing operations.
Coach the QA/QC team to serve as technical resources for issue resolution and auditing on the production floor.
Design and implement quality assurance training programs.
Investigate and respond to customer complaints, tracking and analyzing emerging issues and trends engaging the appropriate functions and process owners (i.e. production, maintenance PD, etc.)
Develop and analyze statistical quality data for troubleshooting or continuous quality improvement efforts.
Coordinate and participate in mock recalls.
Qualifications
Bachelor's degree in Food Science.
Minimum 8 years of professional experience in Quality Assurance, Food Safety and Sanitation, with at least 5 years in a supervisory or management position in a plant of similar complexity and size.
Experience with Preventive Controls Qualified Individuals (PCQI), GFSI standards, HACCP (Certificate is a plus), and SQF Practitioner (3 years experience preferred).
Knowledge of FDA standards and FSMA regulations.
Demonstrate leadership abilities with a focus on change management, strategic thinking, and leading by example with "Best in class" behaviors, emphasizing food safety, quality assurance, and plant regulatory compliance.
Strong understanding of statistical process control for quality monitoring, improvement, and problem-solving
Why you should join our team:
Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
Competitive Rewards: Upon meeting eligibility criteria reap the benefits of a comprehensive compensation package with a bonus plan, group health benefits, and retirement plans that recognize your outstanding contribution.
Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
Champion Diversity, Equity, and Inclusion: We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs.
Drive Sustainable Impact: As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities.
For more information about us and our opportunities, please visit *******************
We thank all applicants for their interest; however only those candidates elected for an interview will be contacted. Special consideration will be given to applicants with previous experience working as Quality Assurance Manager; Quality Assurance Food Safety Manager, QA Supervisor, QA Manager, QC Manager, QC Supervisor, Food Safety Regulatory Compliance Manager.
#bento US
$63k-97k yearly est. 7d ago
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Product Support / QA Specialist
Assistrx 4.2
Quality assurance specialist job in Orlando, FL
Job Description
The position offers the rewarding opportunity to become a “Product Support Specialist” by using our proprietary systems to build, test, and maintain our library of electronic prior authorization (ePA) forms and workflows. The position also performs various functions to support the ongoing growth of the company's portfolio of product offerings. This position requires extensive research, attention to detail, and a strong work ethic.
Conduct research on electronic sources, such as databases or repositories, for formulary status and prior authorization requirements for all drugs.
Test system modifications to prepare for implementation while documenting software defects, and report findings to software developers and/or other involved departments.
Participate in product design reviews to provide input on functional requirements, product designs, processes, or potential problems.
Apply basic clinical knowledge to association of prior authorization forms.
Create cohesive question sets using specific questions provided by the payer.
Create cohesive question sets using specific information provided by clinical staff.
Create workflows in proprietary systems.
Comply with privacy and security standards, and applicable data and security requirements.
Requirements
Knowledge of prescription drug reimbursement including: insurance plan types, major medical benefits and prior authorizations.
Basic prescription drug knowledge including: administration, route, dosage, form, and drug types.
Professional level skills in computer use, including but not limited to Microsoft Office Suite, Adobe Acrobat, web-based applications, and keyboard skills.
Ability to adapt and learn quickly, specifically in accordance with company and program policies and procedures.
Strong attention to detail with the ability to complete tasks repetitively.
Demonstrated strong written and verbal communication skills.
Interpersonal skills to facilitate work with a wide range of individuals and groups from culturally diverse publics.
Previous work experience in Specialty Pharmacy or Managed Care with working knowledge of specialty medications and prior authorizations.
Benefits
Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
$57k-85k yearly est. 19d ago
Quality Assurance Specialist
Microtech 4.0
Quality assurance specialist job in Orlando, FL
MicroTech is currently seeking a Quality AssuranceSpecialist to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the opportunity to be part of a cohesive and dynamic team providing mission critical support.
Responsibilities
Responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. Manages all aspects of the end-to-end release process. Ensures coordination of build and test environments teams and release teams (as applicable). Ensure teams follow the organization's established policies and procedures. Provides configuration management planning. Provides support to the configuration change Operational and approval process. Supports the quality assurance process audits. Provide management reports on release progress. Responsible for service roll out planning including method of deployment and plans communication implementation in coordination with the CBP Change Operational Process.
Qualifications
Relevant certifications such as ITIL v3, CCNA, CCNP, CompTIA, Change Management
Bachelor's degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications.
A minimum eight (8) Plus years of experience in equivalent technical field
General Information MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion - we provide effective, practical solutions that can increase productivity, and decrease costs.
MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL management qualified business processes.
We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include:
• Insurance (medical, dental vision)
• Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service)
• 401k Plan with Employer Matching Contribution
• 11 Company-Paid Holidays
• Tuition Assistance
• Voluntary Benefit Programs
• Corporate Discounts
MicroTech is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes. We can recommend jobs specifically for you! Click here to get started.
$61k-87k yearly est. Auto-Apply 60d+ ago
SAP QA Manager
E Pro Consulting 3.8
Quality assurance specialist job in Orlando, FL
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website ******************
Job Title : SAP Test Manager
Location : Orlando, FL
Job Type : Permanent Full Time
Job Description:
• SAP Testing Management
• Define testing strategy
• Define entry exit criteria for each test phase
• Prepare test plan
• Drive test preparation activities (test script, test data, etc)
• Drive test execution
• Monitor defects and their resolution
• Report testing status
• Obtain sign off for test phase closure
• SAP SD & Project systems (Exposure)
• Understanding key concepts of SAP SD - master data objects, quotations, sales documents, SD enterprise structure
• Understanding of key concepts of SAP PS - Project simulation, WBS, easy cost planning and PS master data objects
General SAP Understanding
• Critical master data like material master, BOMs etc
• Awareness on SAP authorization concept
• Understanding of ABAP concepts and interface concepts like BAPI, RFC, IDOCs etc
• Ability to lead a large team
• Drive and lead integration testing
• Monitor and track defect resolution
• Prepare & present status reports
• Able to work under pressure and tight deadlines
• Multi-tasking abilities
• Ability to lead a large pool of functional team during testing
• Strong team management skills
• Ability to high impact communication
• Ability to coordinate and work in an onsite-offshore environment. Drive the offshore team for testing effectively
• To be the SPOC for all testing phases of all project streams
• Chair the defect resolution meeting
• Ensure seamless and smooth coordination between various test phases
• Propose suitable alternate options and facilitating the final decision wrt test planning & test execution
• Provides input to the preparation of project plan by prioritizing the work effort to ensure proper prioritization
Additional Information
All your information will be kept confidential according to EEO guidelines.
$74k-100k yearly est. 60d+ ago
Claims Quality Assurance Specialist
Frontline Homeowners Insurance
Quality assurance specialist job in Lake Mary, FL
Job Description
About Company:
At Frontline Insurance, we are on a mission to Make Things Better, and our employees play a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.
What makes us different? At Frontline Insurance, our core values - Integrity, Patriotism, Family, and Creativity - are at the heart of everything we do. We're committed to making a difference and achieving remarkable things together. If you're looking for a role where you can make a meaningful impact and grow your career, your next adventure starts here! Learn more about Frontline Insurance here.
About the Role:
The Claims Quality AssuranceSpecialist plays a critical role in ensuring the accuracy, compliance, and efficiency of the claims processing function within the organization. This position is responsible for conducting detailed audits and reviews of claims to identify errors, inconsistencies, and opportunities for process improvement. The specialist collaborates closely with claims adjusters, underwriters, and other stakeholders to provide actionable feedback and support training initiatives that enhance overall claims quality. By maintaining rigorous quality standards, this role helps to minimize financial risk and improve customer satisfaction. Ultimately, the Claims Quality AssuranceSpecialist contributes to the integrity and reliability of the claims operation, supporting the organization's commitment to excellence and regulatory compliance.
Minimum Qualifications:
Bachelor's degree in Business, Insurance, Risk Management, or a related field.
Minimum of 3 years of experience in claims processing, quality assurance, or a related insurance function.
Strong knowledge of insurance claims procedures, industry regulations, and compliance standards.
Proficiency in using claims management software and Microsoft Office Suite.
Excellent analytical, organizational, and communication skills.
Preferred Qualifications:
Professional certifications such as AIC (Associate in Claims) or CPCU (Chartered Property Casualty Underwriter).
Experience with data analytics tools and techniques to support quality assurance initiatives.
Familiarity with regulatory requirements specific to the insurance industry in the United States.
Demonstrated ability to lead quality improvement projects or initiatives.
Experience working in a remote or hybrid work environment.
Responsibilities:
Perform comprehensive audits of claims files to assess accuracy, completeness, and adherence to company policies and regulatory requirements.
Identify trends and root causes of errors or discrepancies in claims processing and recommend corrective actions to management.
Collaborate with claims teams to provide feedback, coaching, and training aimed at improving claims quality and operational efficiency.
Develop and maintain quality assurance documentation, including audit checklists, reports, and performance metrics.
Monitor compliance with internal controls and external regulations, escalating issues as necessary to ensure timely resolution.
Skills:
The Claims Quality AssuranceSpecialist utilizes analytical skills daily to review and interpret claims data, identifying discrepancies and areas for improvement. Strong communication skills are essential for providing clear, constructive feedback to claims teams and collaborating with various departments to implement quality initiatives. Proficiency with claims management software and data analysis tools enables the specialist to efficiently conduct audits and generate detailed reports that inform decision-making. Organizational skills are critical for managing multiple audits simultaneously while maintaining accuracy and meeting deadlines. Additionally, knowledge of regulatory standards ensures that all claims processes comply with legal requirements, reducing risk and enhancing the organization's reputation.
$42k-70k yearly est. 29d ago
Rooms Quality Assurance Specialist
Loews Hotels
Quality assurance specialist job in Orlando, FL
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
* We offer excellent benefits and perks including one free meal per shift and free theme park access.
* We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
* We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
* We invest in training and development opportunities for all team members.
* We promote social responsibility by being a good neighbor in the community.
* We care for you, just as we care for others.
Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
* Competitive health & wellness benefits, 401(k) & company match
* Paid Sick Days, Vacation, and Holidays, Paid Bereavement
* Pet Insurance and Paid Pet Bereavement
* Training & Development opportunities, career growth
* Tuition Reimbursement
* Team Member Hotel Rates, other discounts, perks and more
* Many of our Leadership positions are bonus eligible
What We're Looking For:
An enthusiastic individual who cares about the guest and team member experience, and who is committed to maintaining our resort property at the highest level of service and safety
Who You Are:
* Has a thorough understanding of Loews Hotels & Co, standards
* Understands the importance of teamwork and interdepartmental communication
* Is a skilled on the job trainer
* Has a high degree of detail orientation
* Prioritizes safety of guests and team members
* Enjoys providing a high level of service in both the front and back of the house
What You'll Do:
* Primary duty is to drive guest satisfaction by maintaining product and service quality standards through the training of the Housekeeping Team.
* Regularly updates and analyzes the QA Dashboard.
* Conduct regular Hostar system compliance inspections and inform housekeeping management of deficiencies and recommended remedies.
* Attend guest room and public area walks with Director of Rooms.
* Conduct random property evaluations to confirm compliance with recommendations.
* Schedule regular meetings with Star Trainers and Managers to review QA Dashboard and inspection findings.
* Ensure the use of standardized training materials is being delivered through Star Trainers through Room Division.
* Create introductory schedules for new GRA's and monitor progress with Star Trainers
* Complete, track and ensure timely submission of training plans for all new hires.
* Support other Rooms' Division training.
Your Experience Includes:
* Minimum one (1) year of supervisory experience in a hotel environment is required.
* Previous experience in Housekeeping and/or Front Office operations is preferred.
* Prior experience with hotel systems is preferred (e.g., HotSOS, REX, PMS, Opera).
* Knowledge of safety standards and OSHA regulations is required.
* Strong English communication skills are required (reading, writing, and speaking).
* Bilingual language skills are a plus.
* Exceptional organizational skills with the ability to multitask and solve problems effectively.
* Experience with quality assurance tools or auditing software is preferred (e.g., Dashboards, Medallia).
* Proficient computer skills and strong attention to detail are essential.
* Must have the ability to ensure high standards of performance and guest satisfaction.
* Excellent customer service and hospitality skills are required.
* Must be able to work a flexible schedule, weekends and holidays as required.
Who You'll Work With:
* A talented group of Rooms' Division Team Members to include: Guest Room Attendants, Housepersons, Public Area Attendants, and Housekeeping Dispatchers
$43k-71k yearly est. Auto-Apply 60d+ ago
Quality Assurance Specialist
Description This
Quality assurance specialist job in Orlando, FL
There's something truly outstanding about Hilton Grand Vacations. We work in an exciting and upbeat environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.
We are looking for a driven individual who is looking to be involved at the end of our sales process. As a Quality AssuranceSpecialist, you serve as the primary liaison between customers and the contractual aspects of their new purchases. This person assists with closing documents as a customer makes a decision to purchase our vacation ownership product. If you possess strong customer service skills and administrative experience, this opportunity could be an excellent fit for you!
Hilton Grand Vacations excels as a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that our Team Members are vital to the succes of our company. To successfully fulfill this role, you must possess the following minimum qualifications and experience:
Minimum 1 year of customer service experience
Valid Notary License or the ability to acquire a license
Proficiency (reading/writing/speaking) in English
Flexibility to work a schedule including evenings, weekends, and holidays
Strong ability to efficiently resolve complex customer service issues
High school diploma/GED
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. As a Quality AssuranceSpecialist you would be responsible for:
Ensure new owners comprehend their paperwork and contracts, guiding them through the reservation process and addressing any concerns to improve their confidence in their purchase.
Take ownership of post-sale follow-up, minimizing cancellations and ensuring a smooth transition for new owners
Collaborate closely with the Sales and Hospitality teams to uphold outstanding customer service standards.
Offer technical support and advice to owners regarding product features and associated services.
Why do Team Members Like Working for us?
GO Hilton discounted hotel rates worldwide as low as $40 per night
Medical, Dental, and Vision benefits starting on Day 1
Generous Vacation Time Off Program
Paid Sick Time
401(k) program with company match
Employee stock purchase program - purchase shares at a discounted rate
Tuition reimbursement programs
Recognition Programs and Rewards
Internal Growth and Career Pathing
And much more!
$43k-71k yearly est. Auto-Apply 26d ago
Rooms Quality Assurance Specialist
Lakewood Regional Support Bldg
Quality assurance specialist job in Orlando, FL
Job Description
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.
Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
Many of our Leadership positions are bonus eligible
What We're Looking For:
An enthusiastic individual who cares about the guest and team member experience, and who is committed to maintaining our resort property at the highest level of service and safety
Who You Are:
Has a thorough understanding of Loews Hotels & Co, standards
Understands the importance of teamwork and interdepartmental communication
Is a skilled on the job trainer
Has a high degree of detail orientation
Prioritizes safety of guests and team members
Enjoys providing a high level of service in both the front and back of the house
What You'll Do:
Primary duty is to drive guest satisfaction by maintaining product and service quality standards through the training of the Housekeeping Team.
Regularly updates and analyzes the QA Dashboard.
Conduct regular Hostar system compliance inspections and inform housekeeping management of deficiencies and recommended remedies.
Attend guest room and public area walks with Director of Rooms.
Conduct random property evaluations to confirm compliance with recommendations.
Schedule regular meetings with Star Trainers and Managers to review QA Dashboard and inspection findings.
Ensure the use of standardized training materials is being delivered through Star Trainers through Room Division.
Create introductory schedules for new GRA's and monitor progress with Star Trainers
Complete, track and ensure timely submission of training plans for all new hires.
Support other Rooms' Division training.
Your Experience Includes:
Minimum one (1) year of supervisory experience in a hotel environment is required.
Previous experience in Housekeeping and/or Front Office operations is preferred.
Prior experience with hotel systems is preferred (e.g., HotSOS, REX, PMS, Opera).
Knowledge of safety standards and OSHA regulations is required.
Strong English communication skills are required (reading, writing, and speaking).
Bilingual language skills are a plus.
Exceptional organizational skills with the ability to multitask and solve problems effectively.
Experience with quality assurance tools or auditing software is preferred (e.g., Dashboards, Medallia).
Proficient computer skills and strong attention to detail are essential.
Must have the ability to ensure high standards of performance and guest satisfaction.
Excellent customer service and hospitality skills are required.
Must be able to work a flexible schedule, weekends and holidays as required.
Who You'll Work With:
A talented group of Rooms' Division Team Members to include: Guest Room Attendants, Housepersons, Public Area Attendants, and Housekeeping Dispatchers
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
$43k-71k yearly est. 8d ago
Medical Records / Quality Assurance Specialist - Marshall Islands
Acuity-Chs
Quality assurance specialist job in Cape Canaveral, FL
Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!
Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information.
The Medical Records/Quality AssuranceSpecialist will play a vital role in ensuring the accuracy, completeness, and confidentiality of patient medical records. They will also be responsible for identifying and resolving discrepancies to maintain the highest standards of quality care.
LOCATION: Deploying to Marshall Islands
JOB RESPONSIBILITIES:
Review and audit medical records for accuracy, completeness, and adherence to coding and documentation guidelines.
Identify and resolve inconsistencies, errors, or missing information in medical records.
Analyze trends in medical record documentation to identify areas for improvement.
Assist with the development and implementation of quality assurance initiatives for medical records.
Maintain a comprehensive understanding of HIPAA regulations and ensure compliance.
Process requests for medical records in accordance with established procedures.
Communicate effectively with physicians, nurses, and other healthcare professionals regarding medical record documentation.
Stay up-to-date on changes to medical coding and documentation standards.
Other duties as assigned.
JOB QUALIFICATIONS:
Associate's degree in Health Information Management (HIM) or a related field (preferred).
Minimum of 1-2 years of experience in medical records or a related healthcare setting.
Strong understanding of medical terminology, anatomy, and physiology.
Excellent analytical and problem-solving skills.
Proficient in electronic health record (EHR) systems.
Exceptional attention to detail and accuracy.
Strong communication, interpersonal, and organizational skills.
Ability to work independently and as part of a team.
Must have a valid, current U.S. Driver's License.
Must have a current U.S. Passport.
Shall be proficient in the ability to speak, write, and communicate in English.
Requires a favorably adjudicated CNACI investigation conducted by the Department of Defense.
Must sign an International Assignment Agreement (IAA) and is bound to the terms and conditions of the IAA.
Physical Requirements and Work Conditions
Work is normally performed in a typical interior/office work environment.
Work involves sitting and standing for prolonged periods of time.
Must be confirmed by a medical examination to be “medically and dentally fit” in accordance with Acuity Medical Readiness Guidelines and Policies and/or as dictated by the Client.
Work is normally performed in a typical interior/office work environment; travel to Kwajalein is required by surface or air.
Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.
For OFCCP compliance, the taxable entity associated with this job posting is:
Acuity-CHS, LLC
$43k-71k yearly est. Auto-Apply 60d+ ago
Plan Document Specialist
Ascensus 4.3
Quality assurance specialist job in Lake Mary, FL
FuturePlan is the nation's largest third-party administrator (TPA) of retirement plans, partnering with advisors in all 50 states. FuturePlan delivers the best of both worlds: high-touch personalized service from local TPAs backed by the strength and security of a large national firm, Ascensus. Our roots go back decades, with nearly 30 outstanding legacy firms now joined together to deliver unmatched levels of service, innovation and expertise to a fast-growing client base from coast to coast. The FuturePlan team includes more than 500 credentialed plan professionals, 60 actuaries, and one of the industry's largest in-house ERISA teams. Learn more at FuturePlan.com.
Section 1: Position Summary
Responsible for the following tasks related to basic to medium complexity retirement plans:
Draft plan document including new plan documents and plan restatements
Draft plan amendments
Prepare/update Summary of Plan Description and other related documents
Prepare IRS submissions
Prepare plan termination documents and submissions
Prepare annual notices
Perform technical research to answer compliance questions or resolve compliance issues
Work with Relationship Consultant to ensure signed documents are accurate and received timely
Complete assigned projects timely, accurately and in a cost effectively manner
Proactively participate in process improvement and innovation of current systems
Ensure client plan document files and records are organized and up to date
Commitment to ongoing pension education along with staying current with regulations and law changes
Enter consulting time in timekeeping system daily
Update workflow system daily
Perform Special projects
Other duties as assigned
Section 3: Experience, Skills, Knowledge Requirements
SKILLS NEEDED
Excellent verbal and written communication skills, including the ability to communicate technical ideas
Must possess strong organizational skills
Must have knowledge of a variety of computer software applications in word processing, spreadsheets and database software
Self-starter who will take responsibility for completing tasks in a timely fashion
Work requires continual attention to detail in reviewing materials, managing multiple projects, establishing priorities and meeting deadlines
Dependable with excellent follow through on commitments and responsibilities
Conceptual and analytical
Ability to work in a team environment and also work independently as appropriate
Ability to work in fast paced, ever changing office environment
Must be willing to maintain a flexible work schedule and work overtime as needed
EXPERIENCE NEEDED
A minimum of 2 years of retirement plan administration experience or equivalent preferred
TRAVEL REQUIREMENTS
None
PHYSICAL DEMANDS
Must be able to sit for long periods (at least 8 hours per day).
Must be able to work on a computer at least 8 hours per day (includes looking at a monitor, and typing using a keyboard and mouse).
EDUCATION/TRAINING NEEDED
B.A. or B.S. degree preferred
ASPPA designation or actuarial exams preferred
We are proud to be an equal opportunity employer.
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ******************
******************
email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
$31k-52k yearly est. Auto-Apply 6d ago
Document Specialist
Mandarich Law Group, LLP
Quality assurance specialist job in Lake Mary, FL
Job Description
We are seeking a skilled Legal Document Programmer to join our team. The ideal candidate will be responsible for programming legal documents within our case management system. This role requires a strong understanding of Microsoft Word, basic programming theory, and knowledge of legal processes. The candidate must possess excellent computer skills, effective communication abilities, and a solid understanding of data and variables. Experience with databases is also beneficial.
Key Responsibilities:
Program legal documents in the case management system.
Utilize Microsoft Word for document creation and formatting.
Apply basic programming theory and knowledge to automate document processes.
Understand and implement legal processes within the system.
Test and validate work products to ensure accuracy and functionality.
Communicate effectively with team members and stakeholders.
Analyze and manage data, ensuring proper handling of variables.
Assist with database management and integration.
Requirements
Proficiency in Microsoft Word and strong computer skills.
Basic understanding of programming theory and concepts.
Knowledge of legal processes and terminology.
Excellent communication skills, both written and verbal.
Ability to test and validate work products.
Strong analytical skills and attention to detail.
Experience with databases is a plus.
Preferred Skills:
Familiarity with case management systems.
Experience in legal document automation.
Ability to work independently and as part of a team.
Problem-solving skills and adaptability.
Benefits
Competitive Base Salary
Medical, Dental, and vision coverage; 401K plan with company match
PTO
Paid Parental Leave
Company-paid Life Insurance
Short and Long Term Disability Insurance
Convenient West Loop location, close to the CTA, Metra, Divvy, and major freeways (Chicago office)
On-site gym (Chicago office only)
$28k-51k yearly est. 4d ago
Quality Assurance Administrator
Canopy A&D
Quality assurance specialist job in Cape Canaveral, FL
From Engine Bay to Payload, we protect vital structures and systems. Hera Technologies is a premier contract manufacturer specializing in high-precision metallic and non-metallic solutions for the Aerospace, Defense, Space, and Commercial Airline sectors. Our commitment to quality, innovation, and customer satisfaction has positioned us as an industry leader in the design, manufacturing and maintenance of thermal support systems. Our team is driven by excellence, integrity, and a passion for advancing aerospace technology.
Take the next step in your career with a company committed to excellence, where your contributions are recognized, and your potential is realized.
Job SummaryThe Quality Assurance Administrator provides comprehensive support to the Quality Department by managing the Quality Management System (QMS) documentation, coordinating audit schedules, and maintaining technical records. Will be responsible for collecting, entering, and maintaining quality related data to support the Quality Assurance team This role ensures that all administrative processes meet stringent aerospace regulations and customer requirements.Key Responsibilities
Document Control: Manage the distribution and retrieval of quality-related documentation, including standard operating procedures (SOPs), work instructions, and engineering drawings.
Audit Support: Coordinate internal and external audit schedules. Prepare audit packages and track findings through the corrective action process.
Data Management: Input and analyze quality metrics in ERP systems (e.g., SAP, Oracle, JobBOSS) to generate performance reports for management review. Enter and maintain quality data in databases and spreadsheets with a high degree of accuracy.
Calibration Tracking: Maintain logs for the calibration of inspection and measurement tools, ensuring all equipment is serviced on schedule.
Compliance Support: Assist in reviewing work orders for accuracy and completion before final product shipment. Maintain certifications and training records for technical personnel.
Required Skills and Qualifications
High School graduate or equivalent
Ability to communicate effectively in oral and written English
2-5 Years of administrative experience, ideally in a manufacturing or regulated environment (aerospace experience is highly valued
Proficiency in MS Office (Outlook, Word and Excel)
Effective communication and interpersonal skills
Self-starter and able to work independently as well as collaboratively
Highly organized, detail-oriented and self-motivated with ability to multi-task
Ability to learn to perform cross-functional operations
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 40 pounds unassisted at times.
Sit, Stoop, Kneel and Crouch.
Must be able to navigate warehouse and reach items both high and low.
Regularly required to talk or hear.
Use hands and arms to reach, feel or handle objects
Most of the work hours are in an air-conditioned open office with an assigned cubicle and comfortable seating; will require limited walk-throughs in the production area which is not air-conditioned, is noisy, and requires safety protocols.
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. The base salary is just one part of your total compensation package at Hera. You will also have access to a comprehensive set of benefits like:
Company paid employee medical, dental and vision insurance Retirement plan participation (eligibility required) Paid Sick LeavePaid VacationPaid holidays Discretionary bonuses Physical Requirements / Work Environments· Ability to work in office, lab, and manufacturing environments with occasional exposure to noise, dust, and temperature variations· Must be able to lift and carry up to 35 lbs and perform tasks involving standing, walking, bending, and manual assembly· Visual acuity required for reading technical drawings and digital media· Valid US driver's license and ability to operate motor vehicles The above statements are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. Management may modify or assign additional duties as needed. EXPORT CONTROL REQUIREMENTS:To conform to US Government export regulations, the applicant must be a (i) US Citizen, (ii) lawful permanent resident of the U.S. (aka green card holder), (iii) protected individual as defined by U.S.C. 1324b(a)(3), or (iv) eligible to obtain the required authorizations from the U.S. Department of State. Hera Technologies is an Equal Opportunity Employer, employment with Hera Technologies is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
$39k-61k yearly est. Auto-Apply 5d ago
Special Projects Coordinator-Quality Assurance Coordinator
Volusia County, Fl
Quality assurance specialist job in DeLand, FL
Major Functions The Division of Emergency Medical Services is seeking a Special Projects Coordinator-Quality Assurance Coordinator. This position is responsible for highly responsible administrative staff work coordinating and participating in special projects, research, and assignments for the EMS Division. This position is tasked with activities including, but not limited to, quality assurance review and analysis; medical records management; development of feedback tools and mechanisms for Volusia County Emergency Medical Service (VC EMS) crews.
Illustrative Duties
(Note: These are intended only as illustrations of the various type of work performed. The omission of specific duties does not exclude them from the position.)
* Oversees the Quality Assurance program to ensure compliance with EMS staff responsible for performing Quality Assurance reviews. In addition, the Quality Assurance (QA) coordinator will review cases to make recommendations for corrective action to the EMS Training Officer, the Clinical Services Manager, and/or to the Volusia County EMS Medical Director.
* Gathers and analyzes data to identify trends, inconsistencies, deviations, or other irregularities in a scientific manner.
* Reads and comprehends documents, including medical records as well as cardiac monitor information, and concludes from those records whether the crew adhered to or deviated from local protocols and acceptable medical standard of care.
* Identifies, designs, develops and executes a plan to address deficiencies for isolated problems or utilizing a broad approach for systemic problems.
* Collaborates with VC EMS management and other system stakeholders to identify performance objectives and collaborates to improve the effectiveness of the delivery of medical care to patients.
* Meets with EMS staff to provide Quality Assurance feedback and coordinates multi-directional feedback, which may include various command staff (i.e., battalion chiefs, division commanders, deputy chiefs, chief).
* Administers and maintains demographics for the electronic patient care reporting software.
* Assists and oversees the workflow between EMS Billing Office and Fire/EMS crews for ticket resurrection on an as-needed basis; may also need to coordinate obtaining crew attestation statements as requested by the EMS Billing Office.
* Manages data and generates reports for the State of Florida, Volusia County Government and the EMS Division relating to Volusia County EMS.
* Maintains a positive working relationship with other first response agencies and the EMS Medical Director's office.
* Compiles data from multiple internal databases and provides presentations to both internal and external stakeholders.
* Monitors and reports out performance metrics for various recognition programs (e.g., American Heart Association EMS Mission: Lifeline, etc.)
* May serve as the representative for Volusia County EMS on internal and external committees. This includes regularly scheduled meetings at hospitals regarding Quality Assurance initiatives (i.e. Stroke, ST-elevation myocardial infarction (STEMI), trauma meetings.)
* Maintains Quality Assurance program(s) that are being used by the EMS Division. When new software solutions are added, the incumbent may be considered the project lead on the program.
* Assists in the administration of changes to the electronic patient care reporting software.
* May assist with initial and continuing education with prehospital providers.
* May be assigned to other county locations based upon operational needs.
* Attends work on a regular and consistent basis.
* Must adhere to Federal, State, County and Local ordinances.
* Responds to emergency situations as appropriate.
* Performs other duties as assigned.
Minimum Requirements
Graduation from high school or possession of GEDand seven (7) years' verifiable clinical experience as a paramedic and/or registered nurse in a prehospital (911) or emergency room setting. Experience in performing quality assurance activities in a prehospital (911) or hospital setting that includes feedback closure with healthcare providers may substitute for five (5) of the seven (7) years of required experience.
OR
Bachelor's degree in Business Administration, Public Administration, or related field and a combined minimum total of three (3) years' verifiable clinical experience as a paramedic and/or registered nurse in a prehospital (911) or emergency room setting. Experience in performing quality assurance activities in a prehospital (911) or hospital setting that includes feedback closure with healthcare providers may substitute for one (1) of the three (3) years of required experience.
A comparable amount of education, training or experience may be substituted for the education.
The preferred candidate, having met the requirements, will have experience working in various patient care reporting software solutions and demonstrate they can produce reports based on data reviewed.
Must possess and maintain a valid driver's license at time of hire.
Must possess a valid Florida driver's license within 30 days of hire and maintain thereafter.
Knowledge, Skills & Abilities
* Knowledge of Microsoft 365.
* Knowledge of the principles and practices of public administration.
* Knowledge of federal, state and local laws, regulations and policies specific to all facets of emergency medical services delivery.
* Knowledge of research techniques and availability of current information.
* Knowledge of the constraints, processes and Health Insurance Portability and Accountability Act (HIPAA) laws in handling protected health information (PHI).
* Ability to work in a patient care reporting software solution.
* Ability to produce reports based on data reviewed. Critical thinking and prioritize to address and resolve deficiencies or problems.
* Ability to read, write and comprehend complex documents, medical reports and documents and extrapolate medical information/procedures.
* Ability to exercise judgment and discretion in establishing, applying, and interpreting policies and procedures including the knowledge of federal, state and local laws, regulations and policies specific to all facets of emergency medical services delivery.
* Ability to establish and maintain effective working relationships with associates, subordinates, public officials, other governmental agencies, and the general public.
* Ability to organize work and work independently without direct supervision.
* Ability to compile data and speak/present on data to internal and external stakeholders.
* Ability to express ideas clearly and concisely, orally and in writing, to groups and to individuals. This includes communicating with both uniformed and civilian personnel.
* Ability to work under stressful conditions.
* Ability to interact effectively and diplomatically with others.
* Ability to provide an open, welcoming, and accessibility-first atmosphere that is conducive to Quality Assurance communications.
* Must be able to relocate to other county locations based upon operational needs.
ADA REQUIREMENTS:
Mental Demands:Ability to read and comprehend professional manuals, legal documents, ordinances, statutes; instructions, reports, abstracts, financial reports, letters, and summaries. Ability to write reports, evaluations, summaries, letters, financial reports, procedures, and policies. Ability to perform advanced mathematical functions. Ability to speak publicly and extemporaneously; conversant in policies, techniques and procedures of discipline. Ability to analyze data and develop conclusions. Ability to identify and resolve problems.
Physical Demands: Sedentary work. Ability to see, hear, talk. Visual acuity (peripheral vision, color acuity and depth perception) necessary to operate a motorized vehicle. Ability to lift 20 pounds.
Environmental Demands: Inside work.
$38k-58k yearly est. 13d ago
Administrative Quality Assurance
Command Investigations
Quality assurance specialist job in Orlando, FL
Expanding professional business located in Lake Mary has an immediate need for a full-time Administrative Quality AssuranceSpecialist.
In this role, you will be responsible for performing initial information searches, social media searches, validating accuracy within a variety of investigative reports, reviewing & supplying evidence to clients. Entering data into database software and checking to ensure the accuracy of the data that has been inputted. Resolving discrepancies in information and obtaining further information for incomplete documents along with other quality control related duties prior to the final product being delivered to our clients.
You must possess a high level of attention to detail, strong work ethic and be a team-oriented person who is open minded, willing to learn and has the ability to function effectively in a detailed focused work environment.
This role will be in office to start but with a high level of proven performance you can transition to a remote environment.
For company information, please visit *****************
Desired Skills:
Attention to Detail (High level of focus)
Strong computer skills (Microsoft Office Suite with strong skills in Word and Outlook)
Excellent written and verbal communication skills
Internet and Social Media savvy
Investigative mindset (questioning the out of place)
High School diploma a must
Benefits Include:
Medical, dental and vision insurance
401K
Full-time employment
Growth within a national company
$39k-62k yearly est. Auto-Apply 60d+ ago
Quality Assurance Specialist / Customer Care Coordinator
ARS-Rescue Rooter
Quality assurance specialist job in Altamonte Springs, FL
Job Description
-Pay Range: $19.50 per hour / $20.50 Bilingual
-Schedule: Various shifts between 8a-7pm with rotating weekends
-Full-time, year-round work
Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.
What We Offer:
Weekly pay via direct deposit
Commission on top of hourly rate
Paid training - no HVAC experience required
Career path into Sales Advisor roles
Full-time employees also receive:
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
Paid time off + holiday pay
Company-paid life insurance
Responsibilities
What You'll Do:
Act as a key player in the customer satisfaction and quality assurance process by handling inbound concerns and proactively following up with customers
Investigate service quality issues including pricing, damages, and technician performance
Document and track all customer complaints and QA trends in a timely and detailed manner
Coordinate resolutions by working closely with local service center teams and leadership
Review and respond to customer satisfaction surveys, especially negative feedback
Deliver quality insights and provide quarterly complaint analysis by branch and region
Ensure service consistency and continuous improvement in the customer experience
Qualifications
What You Need:
1-2 years of customer service or call center experience
Complaint resolution experience is REQUIRED
4-8 years of experience in quality control, inside sales, or a similar customer-focused role
Exceptional communication skills and attention to detail
Strong computer and documentation skills
A proactive mindset, dependable attitude, and commitment to quality outcomes
Pre-employment drug screen and nationwide background check required.
*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *
Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: ***********************************
$19.5-20.5 hourly 10d ago
Quality Assurance Specialist
Applied Concepts 3.9
Quality assurance specialist job in Lake Mary, FL
Applied Concepts, Inc. has been in business for over thirty years. Currently, it is North America's largest provider of business development solutions and training for the automotive industry. Applied Concepts presently has over 8,000 automotive dealership partners throughout North America.
Copy and paste this link in your browser to learn even more about our unique and successful company services: ***************************
Job DescriptionAs Quality AssuranceSpecialist we help automotive and powersport businesses connect with their customers through extensive training and support. Over the past 30 years, we have worked with over 8,000 dealerships, strengthening their phone skills to ultimately help with generating more sales and creating a better overall experience for their clients.
BENEFITS
Hourly rate of $11.00
Excellent training to ensure your success
Benefits, Medical/Dental/401K with match
Paid Time Off, including holidays
Qualifications
Desire to work in a team environment, where hard work and dedication are acknowledged and rewarded
Professional attitude
Ability to listen for and notate accurately key points
Strong interpersonal and communication skills
Proficient use of grammar and spelling
Additional Information
All your information will be kept confidential according to EEO guidelines.
$11 hourly 60d+ ago
Associate, Assurance
Forvis, LLP
Quality assurance specialist job in Orlando, FL
Description & Requirements The Assurance team delivers independent, objective services that bring transparency and confidence to financial reporting. With deep industry knowledge and a proactive, communicative approach, we help clients navigate complex reporting requirements.
What You Will Do:
* Perform detailed audit procedures over various income statement and balance sheet accounts
* Demonstrate a strong understanding of Generally Accepted Accounting Principles (GAAP) to ensure accurate financial reporting, compliance with regulatory standards, and the identification of discrepancies or risks
* Deliver exceptional client service that exceeds expectations through timely, unmatched support while cultivating strong relationships as a trusted advisor and partner in their success
* Collaborate proactively with key client management to identify issues and recommend practical solutions.
* Take ownership of assigned tasks by organizing workflows, monitoring progress, and ensuring timely completion within budget and scope to consistently deliver high-quality outcomes
* Utilize technology tools effectively and demonstrate a commitment to process improvement through innovation
* Complete Continuing Professional Education (CPE) requirements to maintain technical proficiency and industry knowledge
Minimum Qualifications:
* Bachelor's Degree in Accounting or related field
* Must be eligible to sit for the CPA exam, meeting the educational requirements as defined by the applicable state board of accountancy.
* Proficiency in Microsoft Office Suite
* Flexibility to travel for client engagements and internal meetings. Travel may include overnight stays.
Preferred Qualifications:
* Master's Degree in related field
* 1+ years of relevant audit experience
* Current and valid CPA (Certified Public Accountant) license
* Experience with Caseware software for financial reporting and audit documentation
#LI-CW1
$48k-66k yearly est. 21d ago
Documentation Specialist
Tews Company 4.1
Quality assurance specialist job in Orlando, FL
Seeking a Documenation Specialist to help on a 3-4 week project. This position is onsite, near downtown, Monday through Thursday. (30 hours a week.) Fridays off. Duties and responsibilities
Interview and collaborate with current role-holders and SMEs to map out the day-to-day responsibilities, processes, and decision points for the target position.
Create detailed, step-by-step documented procedures (Standard Operating Procedures) for all major tasks in the role.
Develop process flowcharts, checklists, and job aids as needed.
Draft a comprehensive job description (if not already done), including duties, skills, required competencies, and performance expectations.
Organize documentation in a logical, consistent, and user-friendly format.
Review and validate drafts with stakeholders to ensure accuracy and completeness.
Revise documentation based on feedback and finalize deliverables.
Maintain version control of all documents and ensure updates are systematically tracked.
Provide a knowledge-transfer session or a handoff to the internal team (HR, Training, or Ops) once documentation is complete.
Skills
Proven experience in technical writing, process documentation, or similar role.
Strong interview and information-gathering skills.
Ability to translate complex workflows into clear, concise written instructions.
Proficiency with documentation tools (e.g., Microsoft Word, Visio, or any process-mapping software).
Excellent organizational and project management skills.
Attention to detail and ability to validate factual accuracy.
Strong communication skills, both written and verbal.
Prior experience writing SOPs or process documentation is a plus.
$25k-37k yearly est. 1d ago
Plan Document Specialist
Ascensus 4.3
Quality assurance specialist job in Lake Mary, FL
FuturePlan is the nation's largest third-party administrator (TPA) of retirement plans, partnering with advisors in all 50 states. FuturePlan delivers the best of both worlds: high-touch personalized service from local TPAs backed by the strength and security of a large national firm, Ascensus. Our roots go back decades, with nearly 30 outstanding legacy firms now joined together to deliver unmatched levels of service, innovation and expertise to a fast-growing client base from coast to coast. The FuturePlan team includes more than 500 credentialed plan professionals, 60 actuaries, and one of the industry's largest in-house ERISA teams. Learn more at FuturePlan.com.
Section 1: Position Summary
* Responsible for the following tasks related to basic to medium complexity retirement plans:
* Draft plan document including new plan documents and plan restatements
* Draft plan amendments
* Prepare/update Summary of Plan Description and other related documents
* Prepare IRS submissions
* Prepare plan termination documents and submissions
* Prepare annual notices
* Perform technical research to answer compliance questions or resolve compliance issues
* Work with Relationship Consultant to ensure signed documents are accurate and received timely
* Complete assigned projects timely, accurately and in a cost effectively manner
* Proactively participate in process improvement and innovation of current systems
* Ensure client plan document files and records are organized and up to date
* Commitment to ongoing pension education along with staying current with regulations and law changes
* Enter consulting time in timekeeping system daily
* Update workflow system daily
* Perform Special projects
* Other duties as assigned
Section 3: Experience, Skills, Knowledge Requirements
SKILLS NEEDED
* Excellent verbal and written communication skills, including the ability to communicate technical ideas
* Must possess strong organizational skills
* Must have knowledge of a variety of computer software applications in word processing, spreadsheets and database software
* Self-starter who will take responsibility for completing tasks in a timely fashion
* Work requires continual attention to detail in reviewing materials, managing multiple projects, establishing priorities and meeting deadlines
* Dependable with excellent follow through on commitments and responsibilities
* Conceptual and analytical
* Ability to work in a team environment and also work independently as appropriate
* Ability to work in fast paced, ever changing office environment
* Must be willing to maintain a flexible work schedule and work overtime as needed
EXPERIENCE NEEDED
* A minimum of 2 years of retirement plan administration experience or equivalent preferred
TRAVEL REQUIREMENTS
* None
PHYSICAL DEMANDS
* Must be able to sit for long periods (at least 8 hours per day).
* Must be able to work on a computer at least 8 hours per day (includes looking at a monitor, and typing using a keyboard and mouse).
EDUCATION/TRAINING NEEDED
* B.A. or B.S. degree preferred
* ASPPA designation or actuarial exams preferred
We are proud to be an equal opportunity employer.
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.
Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
$31k-52k yearly est. 5d ago
Quality Assurance Administrator
Canopy A&D
Quality assurance specialist job in Cape Canaveral, FL
Job DescriptionFrom Engine Bay to Payload, we protect vital structures and systems. Hera Technologies is a premier contract manufacturer specializing in high-precision metallic and non-metallic solutions for the Aerospace, Defense, Space, and Commercial Airline sectors. Our commitment to quality, innovation, and customer satisfaction has positioned us as an industry leader in the design, manufacturing and maintenance of thermal support systems. Our team is driven by excellence, integrity, and a passion for advancing aerospace technology.
Take the next step in your career with a company committed to excellence, where your contributions are recognized, and your potential is realized.
Job SummaryThe Quality Assurance Administrator provides comprehensive support to the Quality Department by managing the Quality Management System (QMS) documentation, coordinating audit schedules, and maintaining technical records. Will be responsible for collecting, entering, and maintaining quality related data to support the Quality Assurance team This role ensures that all administrative processes meet stringent aerospace regulations and customer requirements.Key Responsibilities
Document Control: Manage the distribution and retrieval of quality-related documentation, including standard operating procedures (SOPs), work instructions, and engineering drawings.
Audit Support: Coordinate internal and external audit schedules. Prepare audit packages and track findings through the corrective action process.
Data Management: Input and analyze quality metrics in ERP systems (e.g., SAP, Oracle, JobBOSS) to generate performance reports for management review. Enter and maintain quality data in databases and spreadsheets with a high degree of accuracy.
Calibration Tracking: Maintain logs for the calibration of inspection and measurement tools, ensuring all equipment is serviced on schedule.
Compliance Support: Assist in reviewing work orders for accuracy and completion before final product shipment. Maintain certifications and training records for technical personnel.
Required Skills and Qualifications
High School graduate or equivalent
Ability to communicate effectively in oral and written English
2-5 Years of administrative experience, ideally in a manufacturing or regulated environment (aerospace experience is highly valued
Proficiency in MS Office (Outlook, Word and Excel)
Effective communication and interpersonal skills
Self-starter and able to work independently as well as collaboratively
Highly organized, detail-oriented and self-motivated with ability to multi-task
Ability to learn to perform cross-functional operations
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 40 pounds unassisted at times.
Sit, Stoop, Kneel and Crouch.
Must be able to navigate warehouse and reach items both high and low.
Regularly required to talk or hear.
Use hands and arms to reach, feel or handle objects
Most of the work hours are in an air-conditioned open office with an assigned cubicle and comfortable seating; will require limited walk-throughs in the production area which is not air-conditioned, is noisy, and requires safety protocols.
Job Details:
FLSA Classifications: Hourly (non-exempt_Type: Full TimeSchedule: Core, standard business hours M-F (flexibility to support project needs beyond standard times) Hourly Pay Range: $23 to $27, depending on experience Location: Cape Canaveral, FL
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. The base salary is just one part of your total compensation package at Hera. You will also have access to a comprehensive set of benefits like:
Company paid employee medical, dental and vision insurance Retirement plan participation (eligibility required) Paid Sick LeavePaid VacationPaid holidays Discretionary bonuses Physical Requirements / Work Environments· Ability to work in office, lab, and manufacturing environments with occasional exposure to noise, dust, and temperature variations· Must be able to lift and carry up to 35 lbs and perform tasks involving standing, walking, bending, and manual assembly· Visual acuity required for reading technical drawings and digital media· Valid US driver's license and ability to operate motor vehicles The above statements are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. Management may modify or assign additional duties as needed. EXPORT CONTROL REQUIREMENTS:To conform to US Government export regulations, the applicant must be a (i) US Citizen, (ii) lawful permanent resident of the U.S. (aka green card holder), (iii) protected individual as defined by U.S.C. 1324b(a)(3), or (iv) eligible to obtain the required authorizations from the U.S. Department of State. Hera Technologies is an Equal Opportunity Employer, employment with Hera Technologies is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$23-27 hourly 5d ago
Learn more about quality assurance specialist jobs
How much does a quality assurance specialist earn in Sanford, FL?
The average quality assurance specialist in Sanford, FL earns between $33,000 and $89,000 annually. This compares to the national average quality assurance specialist range of $41,000 to $97,000.
Average quality assurance specialist salary in Sanford, FL
$54,000
What are the biggest employers of Quality Assurance Specialists in Sanford, FL?
The biggest employers of Quality Assurance Specialists in Sanford, FL are: