Quality assurance specialist jobs in Savannah, GA - 21 jobs
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Quality Assurance Manager
Maximus 4.3
Quality assurance specialist job in Savannah, GA
Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri.
*This job is contingent upon contract award.*
At Maximus we offer a wide range of benefits to include:
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Oversee the day-to-day functions of the Quality Assurance (QA) department.
- Manage an effective quality assurance program that monitors and resolves issues before they become problems.
- Supervise the development and regular update of policies and procedures.
- Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers.
- Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements.
- Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures.
- Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution.
- Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to travel up to 25% of the time as business need dictates.
- Lean Six Sigma experience with a minimum of Yellow Belt Certification required.
- Experience managing direct reports remotely required.
- Experience with designing, implementing and reporting customer satisfaction surveys required.
- Experience with standardized quality tools required.
- Experience with call and voice monitoring platforms required.
- Experience with a large-scale telephony system required.
- Experience with Client Relationship Management (CRM) platforms required.
- Experience with contract compliance and quality platforms required.
- Experience with statistical processes required.
- Premium contact center billing experience required.
- Financial experience with Oracle preferred.
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#max Priority #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
80,000.00
Maximum Salary
$
95,000.00
The Analyst, Quality Analytics and Performance Improvement role will support Molina's Quality Analytics team. Designs and develops reporting solutions to assist HEDIS audit, rate tracking, and Identifying targeted Interventions and tracking outcome. Assist with research, development, and completion of special performance improvement projects.
**ESSENTIAL JOB DUTIES:**
+ Work cross functionally with various departments to capture and document requirements, build reporting solutions, and educate users on how to use reports.
+ Assist Quality Data Analytics Leaders in Predictive Intervention Strategy Analytics along with corresponding tracking of progress and impact of such interventions.
+ Assist retrospective HEDIS rate tracking and supplemental data impact reporting.
+ Develop Medical Record Review project reporting to track progress and team productivity reporting.
+ Development and QA of ad-hoc as well as automated analytical as well as Reporting modules related to Quality/HEDIS for Medicaid, Marketplace and Medicare/MMP.
+ Analysis and reporting related to Managed care data like Medical Claims, Pharmacy, Lab and HEDIS rates.
+ Assist Quality department with HEDIS measure deep dive to support HEDIS audit and revenue at risk reporting.
+ Calculate and track HEDIS rates for all intervention outcome and for overall markets and LOB.
+ Work in an agile business environment to derive meaningful information out of complex as well as large organizational data sets through data analysis, data mining, verification, scrubbing, and root cause analysis.
+ Do root cause analysis for business data issues as assigned by the team lead.
+ Analyze data sets and trends for anomalies, outliers, trend changes and opportunities, using statistical tools and techniques to determine significance and relevance. Utilize extrapolation, interpolation, and other statistical methodologies to predict future trends in cost, utilization, and performance.
+ Assist with research, development and completion of special projects as requested by various internal departments, or in support of requests from regulatory agencies, contracting agencies, or other external organizations.
+ Track, Facilitate and Manage changes in the Datawarehouse platform and perform transparent upgrades to analytic reporting modules to ensure no impact to the end users.
+ Conduct preliminary and post impact analyses for any logic and source code changes for data analytics and reporting module keeping other variables as constant that are not of focus.
+ Develop oneself as HEDIS subject matter expert to help health plan improve performance on underperforming measures.
**Job Qualifications**
**REQU** **I** **RED ED** **U** **C** **A** **TI** **O** **N** **:**
Bachelor's Degree in Computer Science, Finance, Math or Economics or equivalent discipline
**REQU** **I** **RED E** **X** **PE** **R** **I** **E** **N** **C** **E:**
+ 5+ Years of experience in working with data mapping, scrubbing, scrapping, and cleaning of data.
+ 5+ Years of experience in Managed Care Organization executing similar techno functional role that involves writing complex SQL Queries, Functions, Procedures and Data design
+ 5+ years of experience in working with Microsoft T-SQL, SSIS and SSRS.
+ Familiarity with Data Science Techniques and languages like Python and R programming would be an added advantage.
+ 3+ years of experience with Microsoft Azure, AWS, or Hadoop.
+ 3+ Years of experience with predictive modeling in healthcare quality data.
+ 3+ Years of experience in Analysis related to HEDIS rate tracking, Medical Record Review tracking, Interventions tracking for at least one line of business among Medicaid, Marketplace and Medicare/MMP.
+ 3+ Years of experience in working with increasingly complex data problems in quantifying, measuring, and analyzing financial/performance management and utilization metrics.
+ 3+ Years of experience in Statistical Analysis and forecasting of trends in HEDIS rates to provide analytic support for quality, finance, and health plan functions
**PHY** **S** **I** **C** **AL DEM** **A** **N** **D** **S** **:**
Working environment is generally favorable and lighting and temperature are adequate. Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to sit for long periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $80,168 - $155,508 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
$80.2k-155.5k yearly 42d ago
Quality Team Member
Hyundai Transys Georgia Seating System, LLC
Quality assurance specialist job in Savannah, GA
Job Description
Title: Quality Team Member
Reports to: Manager
Department: Quality
The Quality Team Member operates within a dynamic, fast-paced environment, performing repetitive quality-related tasks on a seat manufacturing assembly line, as well as in receiving and shipping areas. Utilizing specific tools and devices, the role ensures precise tolerances and requirements are met to always uphold the highest quality standards.
Responsibilities (including but not limited to):
Support the Quality Department in maintaining the highest quality standards for all parts, products, and finished goods.
Inspect finished products before transitioning to the next department or holding area.
Conduct layered audits and quality checks.
Generate detailed quality reports as necessary.
Collaborate with Supervisors to address production or processing issues.
Work with department Supervisors and Managers to establish and monitor product standards, including examining raw product samples and directing testing during processing.
Review parts to determine if they meet quality standards.
Assist in setting up and calibrating gauging and measuring devices; provide training to floor associates on device usage.
Track parts and manage scrap.
Package finished products and prepared them for shipment as needed.
Rotate through all tasks required in a particular production process.
Ensure proper adherence to 5-S principles.
Perform various operations within the group to maintain workflow.
Adhere to Quality policies and standards, including ISO 9001, TS16949, IATF16949.
Follow all environmental, health, and safety policies.
Fulfill other assigned duties.
Qualifications:
Broad knowledge of quality systems, including TS16949, ISO, QS; experience in continuous improvement, Kaizen, 5-S, lean manufacturing, KANBAN, TPS.
Quality experience in an assembly and manufacturing environment.
Ability to pass X Rite color hue test.
1+ year of relevant experience.
Technical/Computer Skills:
Identify visual defects and contribute to quality decisions.
Properly use quality gauges, tools, and devices.
Strong problem-solving skills.
Good interpersonal and communication skills.
Proficient in math, reading, and writing.
Education:
High School Diploma or GED preferred
Physical Demands:
The physical requirements outlined below are indicative of those necessary for an employee to effectively carry out the essential functions of this job. Reasonable accommodations may be provided to facilitate individuals with disabilities in performing these essential functions.
Regularly engage in talking and hearing.
Involve heavy walking and standing throughout the shift.
Frequently bend at the knees and waist.
Utilize hands for typing, handling objects, and managing paperwork.
Engage hands in typing, writing, handling objects, boxes, equipment, tools, and paperwork.
Reach and hold items at chest level or above the shoulder.
Lift and carry objects weighing 50 lbs. to 75lbs. may be necessary.
Wear safety Personal Protective Equipment (PPE) for eyes, face, head, feet, hearing, hands, and arms as required.
Use close vision, peripheral vision, focus, and discern colors as needed for reading equipment and material labels, color-coded inventory, computer terminal screens, etc.
Demonstrate a willingness to travel for training if required (domestic/international).
Ability to work overtime and/or weekends as needed.
Flexibility to work a fixed or rotating schedule.
Hyundai Transys Georgia Seating System is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hyundai Transys Georgia Seating System is committed to achieving a diverse workforce through the application of its equal opportunity, non-discrimination, and anti-harassment policies in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. All employment decisions at Hyundai Transys Georgia Seating System are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, sex, sexual orientation, gender identity, family or parental status, national origin, veteran status, disability, or any other status protected by the laws or regulations in the locations where we operate.
This Position Description is intended as a summary of the job responsibilities for this position. HTGSS reserves the right to add, remove, and/or alter job responsibilities in whole or in part with or without notice. Additionally, all HTGSS team members are subject to all other HTGSS policies and procedures, including those set out in HTGSS's Team Member Handbook.
This Position Description is not a contract. Every Team Member's employment with HTGSS is voluntary and is subject to termination by the team member or HTGSS at will, with or without cause, and, with or without notice, at any time. Nothing in this Position Description or HTGSS policies shall be interpreted to be in conflict or to eliminate or modify in any way the employment-at-will status of HTGSS team members.
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
We are seeking an Electrical & Instrumentation (E&I) Documentation Specialist to join our team! As a Technical Documentation Specialist, you will organize, maintain, and review all E&I documentation for a specialty chemical plant. The ideal candidate has excellent customer service skills, experience working in an office environment, and strong organizational skills. The Technical Documentation Specialist reports to the E&I Design Manager.
Responsibilities
Research, propose and implement documentation solutions
Coordination documentation needs with E&I Engineers, Designers, and Instrument Technicians
Reorganize existing documentation according to corporate procedures
Display consistent and advanced time-management ability
Comply with and improve upon document control management processes
Maintain records, either physical or electronic
Standardize organizational documentation
Monitor user feedback and implement improvements
Develop, gather, and disseminate technical information
Manage multiple projects with revolving deadlines
Meet all related release and documentation deadlines
May be required to perform other duties as requested, directed or assigned
Qualifications
Ability to comprehend, assimilate and document numerous software applications, hardware functionality and software/hardware integration independently
Strong Communication Skills
Strong organizational and time management skills
Familiarity with computer programs, such as Microsoft Office and Adobe software
Highly motivated, independent individual
Minimum Education and Experience
High School Diploma
Desired Education and Experience
Bachelor's degree or equivalent work experience
Basic understanding of Electrical & Instrumentation drawings
$27k-48k yearly est. 2d ago
Quality Specialist 2 - Construction
J.E. Dunn Construction Company 4.6
Quality assurance specialist job in Savannah, GA
**Best People + Right Culture. These are the driving forces behind JE Dunn's success.** **By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.**
**Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.**
**Role Summary**
The Quality Specialist 2 will complete routine activities to monitor and coordinate the project quality program. This position will be responsible for reviewing documents, attending meetings, conducting walk-through inspections and investigating non-compliant conditions. All activities will be performed in support of the strategy, vision and values of JE Dunn.
+ Autonomy & Decision-Making: Makes decisions on routine matters, provides recommendations to supervisor and refers all exceptions to supervisor.
+ Career Path: Senior Quality Specialist
**Key Role Responsibilities - Core**
+ Learns and actively participates in all aspects of the company's safety and quality plans and culture by demonstrating commitment to an injury-free environment through individual actions and setting an example for others
+ Participates in the Project Specific Quality Plan, Project Specific Water Intrusion Plan, and Project Quality Status Report
+ Ensures that comprehensive documentation of quality assurance processes, test results and corrective actions taken
+ Collaborates with suppliers to establish and maintain quality standards for incoming materials
+ Gains knowledge of design documents in order to identify potential quality problems to assist in developing constructability review reports
+ Develops performance of project site observations to ensure specifications and expectations are met and work is completed in a quality and timely manner
+ Develops comprehension of how to ensure compliance with industry standards, regulations, and company policies
+ Utilizes basic understanding of project Contract Documents
+ Attends pre-planning, pre-installation and progress meetings
+ Conducts regular walk-through observations of construction sites to ensure compliance with the contract documents, manufacturers' instructions and industry standards
+ Investigates non-compliant conditions; confers with supervisor or other Quality team staff members to determine root cause and provide recommendations in work processes to eliminate reoccurrence
+ Identifies and reports Major Quality Issues (MQI) on projects to management and supports corrective action
+ Utilizes internal quality assurance systems and tools to prepare reports for field superintendents, project managers and subcontractors detailing compliant and non-compliant quality conditions
+ Assists with the documentation of quality related information
+ May conduct basic constructability reviews under direct supervision
+ May help schedule and witness third party compliance inspections and performance verification testing
+ May assist in coordinating other JE Dunn teams, including VDC, Quality Group, Safety, Offsite prefabrication, and Self-Perform
**Key Role Responsibilities - Additional Core**
_QUALITY SPECIALIST 2_
In addition, this position would be responsible for:
+ Ensures Project Specific Quality Plans are established, accountability is assigned to the appropriate individuals for each task and the Plan is regularly updated
+ Ensures Project Specific Water Intrusion Plan are established, accountability is assigned to the appropriate individuals for each task and the Plan is regularly updated
+ Ensures the Project Quality Status Report is completed prior to the Monthly Project Review Meeting
+ Participates in creating National Initiatives such as Quality Assurance Manual Updates, Quality Broadcasts, Quality University, etc.
+ Ensures all Major Quality Issues are listed and up-to-date on the Project Quality Status Report
+ Monitors trade partner quality programs and recommends improvements
+ May be assigned as the quality representative on a single project or multiple projects
+ Develops relationships with cross-functional partners to enhance the performance of the quality function on projects
+ Supports larger or more complex quality investigations
+ Implements quality scope of work on smaller projects or portions of larger projects
+ Stays up to date on industry standards, regulations and company policies
**Knowledge, Skills & Abilities**
+ Ability to perform work accurately and completely, and in a timely manner
+ Communication skills, verbal and written
+ Proficiency in MS Office
+ Ability to conduct effective presentations
+ Ability to read drawings, specifications, building codes and other technical product and material data
+ Knowledge of material and field testing for QA processes
+ Knowledge of construction assemblies for a variety of construction systems
+ Proficiency in basic JE Dunn construction and quality software tools
+ Basic knowledge of construction trades and scopes of work
+ Ability to build relationships and collaborate within a team, internally and externally
**Education**
+ Bachelors' degree in architecture, construction management or related field (Preferred).
+ In lieu of the above requirements, equivalent relevant experience will be considered.
**Experience**
+ 2+ years construction experience (Preferred).
**Working Environment**
+ Must be able to lift up to 25 pounds
+ Must be willing to work non-traditional hours to meet business needs
+ May require periods of overnight travel
+ Normal office environment, but may be exposed to extreme conditions (hot or cold)
+ Frequent activity: Standing, Walking, Sitting, Viewing Computer Screen
+ Occasional activity: Bending, Reaching above Shoulder
**Benefits Information**
The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.
Click here for benefits details. (************************************************************************************
_JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace._
**_JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to_** **_accommodations@jedunn.com_**
_JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails._
**Why People Work Here**
At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them
**Building on our rich history,** our employee **owners are shaping the future** of JE Dunn. In our team-focused environment **we do life together** and are generously **rewarded for our efforts**
**About JE Dunn**
For more information on who we are, clickhere. (***********************************
**EEO NOTICES**
Know Your Rights: Workplace Discrimination is Illegal (***********************************************************************************************
California Privacy Policy
**E-Verify**
JE Dunn participates in the Electronic Employment Eligibility Verification Program.
E-Verify Participation (English and Spanish) (********************************************************************************************
Right to Work (English)
Right to Work (Spanish) (*****************************************************************************************************************************
**Nearest Major Market:** Charlotte
$54k-68k yearly est. 60d+ ago
Construction Quality Assurance (CQA) Engineering Technician
Bunnell-Lammons Engineering 3.8
Quality assurance specialist job in Savannah, GA
Bunnell-Lammons Engineering, Inc. is seeking to hire a full-time Geotechnical / Construction Materials Testing Technician to visit our solid waste construction sites throughout the southeast to ensure soil, geosynthetics, and concrete are meeting construction standards.
This engineering technician position earns a competitive salary, depending on experience and certification and generous benefits. The company provides in-house training, mentorship, a vehicle, and all necessary safety equipment. In addition, allowances for travel living expenses are provided for out-of-town work. Our benefits include medical, dental, vision, life insurance, and a 401(k) option. Our team works hard. We recognize their dedication through 5 year, 10 year, and 15 year service awards. Additionally, we provide fun activities, including Christmas parties, employee appreciation lunches, and more! If this sounds like the opportunity that you've been looking for, apply today!
ABOUT BUNNELL-LAMMONS ENGINEERING, INC.
We are a geotechnical and environmental consulting firm providing efficient and cost-effective solutions for our clients, resulting in long-term relationships. We service commercial, financial, industrial, municipal, construction, and architectural design engineering clients across the southeast. Our highly qualified staff eagerly turns tough challenges into finished projects.
Drawing on the power of combined expertise, we're big believers in teamwork. And, we recognize that achieving our goals and building our legacy requires both hard work and creativity. When you work here, we encourage you to see just what you can achieve as part of a great, family-oriented team.
A DAY IN THE LIFE OF A GEOTECHNICAL / CONSTRUCTION MATERIALS TESTING TECHNICIAN
Working under the immediate supervision of a registered professional engineer, you work as a team member alongside site managers, general contractors, and engineers to perform the required inspection or sampling services at various environmentally regulated solid waste landfill construction projects. You monitor general contractor activities, onsite testing, and reporting of earthwork and soil construction as well as geosynthetic baseliner, closure cap, piping, and gas extraction systems. In addition, you actively collect concrete, soil, and other site materials for testing in order to ensure construction standards and specifications are being met.
Being safety conscious is at the heart of all you do. As part of BLE's valuable team of engineering technicians, you are proud to be in the construction field providing quality assurance and doing your part to maintain professional and personable client-company relationships.
TECHNICIAN QUALIFICATIONS
Relevant education and experience
Schedule flexibility
Ability to work out of town for several weeks at a time
Can navigate smartphones and computers for communication and recording time worked
Ability to comfortably lift 50 lbs walk on slopes and perform the physical requirements of the position
Efficiently work with hand tools and testing apparatuses
Able to pass a drug screening
Have a valid driver's license and clean driving record
Enjoy working outdoors in all types of weather conditions
ACI, NICET, and ICC Certifications are a plus!
Are you a team player who can work under minimal supervision? Do you have great communication skills, both written and verbal? Do you thrive working outside on construction sites? Are you eager to be mentored by a professional engineer? If so, you may be perfect for this position!
GEOTECHNICAL / CONSTRUCTION MATERIALS TESTING TECHNICIAN WORK SCHEDULE
Work schedule can vary depending upon the time of year but typically follows normal construction daylight hours. As a Geotechnical / Construction Materials Testing Technician, schedule flexibility is preferred.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this engineering technician job, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
$31k-40k yearly est. 12d ago
Contact Center Quality Assurance Manager
Massmarkets 3.5
Quality assurance specialist job in Garden City, GA
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. You will be responsible for ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is a key leadership role that directly impacts customer satisfaction and operational excellence.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
POSITION RESPONSIBILITIES
Key Responsibilities:
* Lead the QA team in monitoring and evaluating agent interactions across various campaigns.
* Develop and implement QA frameworks, scorecards, and calibration sessions.
* Analyze quality trends and provide actionable insights to operations and training teams.
* Ensure compliance with client standards, internal policies, and regulatory requirements.
* Conduct audits, feedback sessions, and coaching to improve agent performance.
* Collaborate with stakeholders to align QA initiatives with business goals.
* Prepare and present quality reports to internal leadership and clients.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
* Bachelor's degree in business, Quality Management, or a related field (preferred).
* 3+ years of experience in a QA leadership role within a BPO or contact center.
* Strong knowledge of QA methodologies, tools, and contact center operations.
* Excellent analytical, coaching, and communication skills.
* Experience with QA software, CRM systems, and reporting tools.
* Certifications in Quality, Six Sigma, or related areas (a plus).
CONDITIONS OF EMPLOYMENT
All MCI Locations
* Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
* Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
* Paid Time Off: Earn PTO and paid holidays to take the time you need.
* Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
* Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
* Retirement Savings: Secure your future with retirement savings programs, where available.
* Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
* Life Insurance: Access life insurance options to safeguard your loved ones.
* Supplemental Insurance: Accident and critical illness insurance
* Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
* Paid Training: Learn new skills while earning a paycheck.
* Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
* Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
Qualifications Senior Level
$61k-85k yearly est. Auto-Apply 60d+ ago
Quality Specialist - Chemicals
Colonial Group Inc. 4.1
Quality assurance specialist job in Savannah, GA
The QA Specialist will take on a leadership/ownership role regarding Documentation Control, overall quality projects, and change control. The role may also lead projects related to site systems to include addressing quality and compliance issues; implementing improvements; and assurance of continued compliance with evolving regulatory requirements.
The role will participate and/or lead safety and quality root cause investigations and evaluate trends within the organization on incidents and collaborate to implement changes to prevent future re-occurrences. The individual in this role will participate in internal/external audits, quality training, effectiveness audits for corrective and preventative actions, as well as participate in cross-functional teams to define, evaluate, and improve the quality management system.
This position regularly interacts with all levels of operations, customers, regulatory agencies, and other business units. The position may be called on to perform additional functions deemed necessary by management.
JOB EXPECTATIONS/DUTIES
Maintain Quality Management System and quality records.
Implement documentation control process for creation, revision, routing, approval, and obsoletion processes.
Participate in external and internal audits and develop action item plans for implementation.
Maintain records of internal and external audit reports and findings.
Supports all Company initiatives as identified by management and in support of Quality Management Systems (QMS), and other regulatory requirements.
Coordinate analysis with 3rd party labs.
Participate and collaborate in 3rd party governing body audits such as Food Safety, Quality Management, Drinking Water Treatment, Kosher/Halal, and others.
Work with functional groups across the network to review and improve quality.
Develop and maintain the quality/supplier questionnaire data base in collaboration with Commercial/Sales Department.
Analyze KPIs and provide slide deck for the Quality Department.
Ensure laboratory equipment is up to ASTM, or other standards and complies with local, state, and federal guidelines.
Lead simple Product Development from prototype to validation testing, including laboratory report and blending procedures.
Assist in determining disposition of RMA and/or Quality Hold.
Conduct and/or assist in root cause investigations related to quality issues.
Occasional travel to CCS (Colonial Chemical Solutions) satellite divisions in the Southeast and/or customer sites to support operations.
Other duties as assigned.
QUALIFICATIONS/REQUIREMENTS
5 years in quality management systems preferred.
Bachelor's degree, preferably in science, technology, engineering, or related field preferred.
Equivalent combinations of education, training, and other relevant work experience in lieu of degree.
Excellent communication skills (written and verbal).
Ability to prepare high quality presentations for Senior Leadership and all levels.
Ability to develop, implement and deliver functional training.
Ability to prioritize, align, simplify, take accountability and work towards results.
Ability to simplify or modify complex technical information as needed to communicate orally or in writing to non-technical staff or customers.
Experience in root cause investigation and corrective action implementation.
Ability to build effective relationships.
Strong organizational and time-management skills with limited supervision.
Proficient computer skills. (MS Word, Excel, PowerPoint, and Outlook required).
Must be a demonstrated leader and have strong core values that align with the Organization.
Knowledge of ERP systems.
Lab/lab equipment experience (GC, Karl Fischer, etc.).
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, and may occasionally lift and/or move up to 40 pounds. Some travel may be required, up to 10%.
$40k-58k yearly est. 4d ago
Credentialing Quality Control Coordinator
Novant Health 4.2
Quality assurance specialist job in Hilton Head Island, SC
What We Offer Schedule: 8:30am-5:00pm M-F,( 3 days at HHMC and 2 days at CCMC ) Days Shift, Full-Time Category: Administrative Department: Medical Staff Services Location: Hilton Head Medical Center-Hilton Head, SC Remarkable Care. Remarkable Careers.
Why become a Credentialing Quality Control Coordinator at Novant Health? Recognized for Surgical Care Excellence Award and recognition as one of America's 100 Best Hospitals for Joint Replacement and Orthopedic Surgery in 2023.
One that holds Blue Distinction Center designations for Knee and Hip Replacement and Spine Surgery and has received 21 Certified Zero Harm Awards from the South Carolina Hospital Association for preventing surgical errors.
Top ratings in heart and stroke care: American Heart Association recognizes Novant Health for exceptional patient outcomes in heart failure award.
Credentialing Quality Control Coordinator Full Time Days Job Summary: Responsible for reviewing and accepting credentialing and re-credentialing applications for physicians, advanced practice professionals according to the standards set by the Novant Health PROAC and Credentialing Council, affiliated entities' Medical Staff Bylaws, applicable regulatory agency standards and State and Federal law.
Provides guidance to help support practitioners and practice managers in the application and credentialing process.
Performs other duties as assigned.
What You'll Do Novant Health is committed to improving the health of its communities, one person at a time.
We have a strong focus on innovation and research offering best-in-class technology and clinical care.
We are committed to providing high-quality, affordable healthcare to all our patients as well as equipping our workforce with the tools and support needed.
Come join a remarkable team where quality care meets quality service, in every dimension, every time.
Novant is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
Our team members are part of an environment that fosters team work, team member engagement and community involvement.
The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
What We're Looking For Education: High School Diploma or GED, required.
4 Year / Bachelors Degree, preferred.
Experience: Minimum of three years' experience in performing hospital or managed care credentialing, required.
Licensure/Certification: Certified Provider Credentialing Specialist (CPCS), required.
Nat'l Assoc Medical Staff Svcs as a Certified, required.
Provider Credentialing Specialist (cont below) Additional Skills (required): Must have certification by the National Association Medical Staff Services as a Certified Provider Credentialing Specialist and/or Certified Professional in Medical Services Management within 5 years of employment.
Additional Skills (preferred): Knowledge of regulatory requirements for NCQA, TJC, AAAHC, CMS as well as federal and state enrollment programs.
Knowledge of hospital privileging processes.
Why Choose Novant Health? At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other.
We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
Job Opening ID 138670
$68k-119k yearly est. Auto-Apply 1d ago
Senior QA Engineer
Invaryant
Quality assurance specialist job in Hilton Head Island, SC
The Senior QA Engineer is a key contributor responsible for ensuring the quality, reliability, and performance of software products. This role involves designing, developing, and executing comprehensive test strategies, leading quality assurance efforts within development teams, and driving continuous improvement in testing processes. The Senior QA Engineer acts as a quality advocate, collaborating closely with development, product, and other stakeholders to deliver high-quality software solutions.
Key Responsibilities:
Design and implement robust test strategies, test plans, and test cases for complex software features and systems, considering various testing types (e.g., functional, regression, performance, security).
Take a leading role in QA activities within agile development teams, ensuring quality is embedded throughout the software development lifecycle (SDLC).
Develop, maintain, and execute automated test scripts using various testing frameworks and tools to improve efficiency and coverage.
Conduct thorough manual and exploratory testing when automation is not feasible or to uncover edge cases and usability issues.
Accurately identify, document, and track software defects, working closely with developers to ensure timely resolution and retesting.
Analyze test results, generate comprehensive reports, and provide clear metrics on product quality, test coverage, and defect trends to stakeholders.
Work closely with product managers, developers, and other QA engineers to understand requirements, define testable criteria, and ensure product quality.
Identify areas for improvement in testing processes, tools, and methodologies, and lead initiatives to enhance overall QA efficiency and effectiveness.
Provide technical guidance, mentorship, and support to junior QA engineers, helping them develop their skills and grow professionally.
Contribute to release readiness activities, including final regression testing, sign-off, and post-release monitoring to ensure stable deployments.
Qualifications:
Proven extensive experience in software quality assurance, with a strong background in testing complex applications across various platforms.
Demonstrated ability to design, develop, and implement comprehensive test strategies, test plans, and test cases.
Strong proficiency in test automation frameworks and tools (e.g., Selenium, Playwright, Cypress, JUnit, NUnit, pytest) with hands-on experience in writing and maintaining automated tests.
In-depth knowledge of the Software Development Lifecycle (SDLC) and experience working in Agile/Scrum environments.
Excellent analytical and problem-solving skills, with a keen eye for detail and the ability to identify root causes of complex issues.
Strong verbal and written communication skills, with the ability to effectively collaborate with development, product, and other teams.
Proven ability to effectively identify, document, prioritize, and track defects through their lifecycle using bug tracking systems (e.g., Jira, Azure DevOps).
Familiarity with concepts and tools for performance testing (e.g., JMeter, LoadRunner) and security testing.
Experience with database testing (SQL) and API testing (e.g., Postman, SoapUI) to validate backend functionality.
Demonstrated ability to mentor junior team members, share knowledge, and contribute to the growth of the QA team.
$77k-99k yearly est. 60d+ ago
Field Quality Supervisor
Riverstone Logistics
Quality assurance specialist job in Hardeeville, SC
Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.
RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.
Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.
Position Summary
The Territory Manager manages multiple logistics operations associated with the delivery of customer merchandise and ensures all deliveries are completed within an established time frame and meet customer expectations. They will travel daily between assigned client retail locations to ensure compliance with RLX standards and manage relationships with motor carriers and client representatives at the sites.
Specific to this role is appliance knowledge and installation experience required.
Competencies
Customer Focus
Drive for Results
Ethics and Values
Problem Solving
Conflict Resolution
Functional/Technical Learning
Managing and Measuring Work
Timely Decision Making
Interpersonal Savvy
Organizing
Informing
Dealing with Ambiguity
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Responsible for consistently meeting and exceeding client service goals
Oversee the daily outbound operations of multiple client retail locations and their various components, ensuring compliance with company, client, local, state, and federal policies and regulations
Maintains a professional appearance always
Leverages routing software to ensure that all client deliveries are scheduled and tendered
Managing and maintaining communication regarding special requests from clients and their customers within their assigned territory
Ensures daily meetings with service providers and teams are conducted consistently, ensuring performance rankings are accurate and updated daily, following standard Company operating procedures
Interpret and share location KPIs with key stakeholders
Partner with motor carriers to facilitate compliance and delivery capacity for the client
Responsible for the upkeep and maintenance of all assigned assets, both from RLX and the client
Conduct daily onsite store audits to ensure client satisfaction with RLX deliverables
Collaborate with fellow peers on daily functions including work allocation, training, and problem resolution.
Performing other work-related duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
High School Diploma/GED or equivalent required (Bachelor's degree in a relevant field of study, or equivalent combination of education and experience strongly preferred)
1-2 years of last mile distribution, and/or supply chain operations experience
Must be proficient in Microsoft Office suite, specifically Excel and Power BI
Ability to learn new technology/software and processes quickly
Ability to complete work in a timely, accurate, and thorough manner
Effective verbal and written communication skills
Ability to exhibit a professional demeanor when dealing with conflict
Must have reliable transportation to commute to the workplace and attend client meetings as necessary. This involves traveling to various locations within the specific territory for the client.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move, stand, and bend for long periods of time. Additionally, this role requires the ability to communicate effectively with coworkers and outside stakeholders in person and frequently utilize computer-related messaging. The employee is required to maneuver about the work areas and move/manipulate various objects. This position requires occasional extended work hours and frequent travel to assigned client retail locations.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.
$45k-71k yearly est. 18d ago
Quality Control Specialist - OE Section - Richmond Hill, GA
Mobis 4.3
Quality assurance specialist job in Richmond Hill, GA
Job Description
The Quality Control Specialist will be responsible for ensuring the quality of the company's products and that processes meet the required standards. The ideal candidate should have experience in the automotive industry and a strong understanding of quality control procedures and standards. This role will work for MOBIS North America Electrified Powertrain, LLC. (MNAe).
ESSENTIAL FUNCTIONS
(To perform within this position successfully, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.)
Conduct overall quality management for assigned customers/item
Conduct investigation of defect from customer/internal process
Consolidate daily/weekly/monthly quality reports
Develop and implement quality control procedures and processes for the company's automotive parts products.
Conduct root cause analysis and implement corrective actions to improve product quality and reduce defects.
Manage and maintain quality control documentation, including inspection reports, process flow charts, and quality control plans.
Work closely with production and engineering teams to identify and address quality issues and ensure compliance with industry standards.
Coordinate with suppliers and customers to resolve quality issues and implement improvements.
Conduct audits of the company's quality control system and processes to ensure compliance with internal and external quality standards and regulations.
Train and educate staff on quality control procedures, standards, and best practices.
Develop and maintain strong relationships with customers and suppliers to identify and resolve quality issues promptly.
Complies with and promotes safety in the workplace
All other assigned tasks
BASIC QUALIFICATIONS
(The requirements below represent the knowledge, skills, and/or ability required and preferred for this position.)
Required Education & Experience:
Bachelor's Degree in Mechanical Engineering, Electrical Engineering, or related field
Required Knowledge, Skills, & Abilities:
Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
Strong problem-solving and analytical skills, with a focus on continuous improvement
Preferred Education & Experience:
Having an experience in the automotive industry, with a focus on quality control and assurance
Strong problem-solving and analytical skills, with a focus on continuous improvement
Knowledge of automotive industry standards and regulations, including ISO/TS 16949 and IATF 16949
Certificates, Licenses, and Registrations: Passport preferred.
Working Conditions: Office setting, repetitive standing, walking within and between buildings. Travel possible
Supervisory Responsibilities:
No
$64k-83k yearly est. 12d ago
QA Lab Technician
Fuji Vegetable Oil Usa 3.9
Quality assurance specialist job in Savannah, GA
Launch your lab career where science meets real-world manufacturing.
$33k-41k yearly est. Auto-Apply 28d ago
Academic Quality Coordinator
Savannah College of Art and Design 4.1
Quality assurance specialist job in Savannah, GA
As an academic quality coordinator, you will manage the academic quality studios by overseeing operational logistics, including schedules and reports for all faculty development programs, reporting to the director of faculty development. You will support quarterly faculty conferences, manage the studios' schedule, and organize all faculty training materials. Among other duties, you will track and maintain development program attendance, ensure excellence in academic quality operations and procedures, and manage all written departmental communication. This includes mail delivery, composition, and preparation of responses. You will represent academic quality and faculty development and serve as a positive, collaborative, and professional role model in all interactions in the office.
In this role, you will maintain a comprehensive project timeline, set measurable goals, and meet deadlines to support faculty development initiatives. You will also coordinate meetings, prepare agendas, and reserve and prepare facilities for faculty development programs. Responsibilities include the compilation and maintenance of departmental metrics in internal dashboards to support data-driven decision-making. Among other duties, you will liaise between faculty development and human resources to onboard new faculty and assist with orientation. Additionally, you will prepare travel requests and related forms, such as purchase requisitions and expense reports.
In this position, you will collaborate with the faculty development media designer on projects. You will also work with other members of academic quality and academic services to maintain a collaborative team environment. On occasion, you will attend and participate in university functions and events, traveling between university locations as needed.
The ideal candidate demonstrates excellent communication, collaboration, organizational, and workflow skills. The candidate is a self-starter with a results-oriented focus and an assertive personality. They are committed to student learning and experience in the academic environment.
Minimum qualifications:
Bachelor's degree with relevant professional experience
Proficiency with the Microsoft 365 software suite
Preferred qualifications:
Experience with Salesforce or a similar database
Travel required:
Less than 10%
Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.
ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.
$56k-69k yearly est. 28d ago
Shortage Control Lead - Full-Time
Burlington 4.2
Quality assurance specialist job in Savannah, GA
If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a **Shortage Control Lead** ! As a Shortage Control Lead you will be responsible for mitigating theft and fraud in high shortage areas of the store while promoting a safe and secure store environment. You will engage with our customers and associates in a manner consistent with our company core values by providing a strong and energetic greeting with eye contact and a smile.
The Shortage Control Lead will be a valuable partner to store and field leadership by assisting in the training and development of the Shortage Control Associates, identifying and reporting theft incidents, and driving shortage education and awareness to all associates. Your confidence, positive attitude, command presence, and expertise in store shortage reduction programs will positively influence behaviors and reduce theft and fraud.
**Responsibilities:**
+ Provide an effective deterrent to dishonest behaviors throughout the store by demonstrating a command presence through role modeling impression of control, following dress code in the company issued vest and earpiece, demonstrating a positive demeanor, strong posture, and an energetic greeting
+ Maintain a safe and secure store for our customers and associates with a strong attention to detail, ability to multi-task, strong communication, and aligned partnership with store leadership
+ Enthusiastically engage with every customer and associate in areas of the store with highest risk for shortage. These interactions are positive, respectful, and promote a strong impression of control and best in class customer service
+ Display a strong working knowledge of top shortage areas and support programs designed to identify and reduce theft
+ Gather and document indicators of external theft and share with store and field leaders. Network with local law enforcement as directed and support evidence gathering to address large scale or organized retail crime or repeat theft incidents
+ Support store manager by providing internal controls and operational oversight including conducting associate package/bag, monitoring point of sale transactions, conducting store audits, and promoting Asset Protection programs
+ Provide leadership with onboarding and ongoing support of associate training in shortage reduction programs and processes
+ Assist store leadership in the preparation and execution of the semi-annual inventory process and developing action plans to reduce shortage
+ Role-model behaviors that demonstrate that safety is a top priority
+ Is highly disciplined in managing stressful situations and address unsafe practices at every opportunity
Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
**If you...**
... are excited to deliver great values to customers every day;
... take a sense of pride and ownership in helping drive positive results for a team;
... are committed to treating colleagues and customers with respect;
... believe in the power of diversity and inclusion;
... want to participate in initiatives that positively impact the world around you;
**Come join our team. You're going to like it here!**
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full Time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
**Base Pay:** **$14.00 per hour** **-** **$14.00 per hour**
**Location** 00520 - Savannah
**Posting Number** P1-1075267-5
**Address** 7400 Abercorn Street
**Zip Code** 31406
**Position Type** Regular Full-Time
**Career Site Category** Store Associate
**Position Category** Retail Store
**Base Pay** $14.00 - $14.00 per hour
$14-14 hourly 17d ago
Part-Time Testing Specialist
State of Georgia 3.9
Quality assurance specialist job in Hinesville, GA
Savannah Technical College is seeking a part-time Testing Assistant. This position will be based at the Savannah Campus, but may require regular travel to other Savannah Technical College locations. Under the general supervision of the Testing Center Coordinator, this individual will assist with administering testing to the full range of the College's customers. Job duties may include, but are not limited to the following:
* Greets visitors and/or students and determines the nature of their business and provides appropriate information, or refers to appropriate personnel as necessary.
* Coordinates logistics for testing sessions.
* Distributes and collects testing materials.
* Serves as proctor during the testing session.
* Processes exam materials and test scores.
* Enters data from forms, records and/or reports using BANNER software or appropriate websites.
* Maintains and orders testing materials and other supplies.
* Provides secretarial and clerical duties in support of the Testing Center.
* The examiner is expected to follow professional practices consistent with college policies in working with students, students' records, parents, and colleagues.
* Must be available to work a flexible schedule, to include mornings, evenings, and weekends.
* This position requires regular travel throughout the Savannah Technical College service delivery area, to include Chatham, Bryan, Liberty, and Effingham counties. Occasional travel outside the service delivery area may also be required.
Minimum Qualifications
* High School Diploma or equivalent *and* six (6) months of related work experience.
* Valid Driver's License and proof of insurability is required.
* Excellent oral and written communication skills.
* Exceptional customer service orientation is a must.
* Skill in the operation of computers and job-related software programs.
Preferred Qualifications
In addition to the minimum qualifications, one year of experience in teaching, counseling, training, or testing.
Physical Demands
Work is typically performed in a classroom or office environment with intermittent sitting or walking in various settings. Full range of hand and finger motion may be utilized for data entry purposes. The employee occasionally lifts or moves objects of a light to medium weight.
Salary/Benefits
Salary is commensurate with education and work experience.
Application Deadline
Position considered open until filled. Candidates must pass a criminal background check. Applicants must submit an electronic application through Team Georgia Careers, and attach cover letter and resume (incomplete submissions will not be considered). Please include your annual salary for each position held.
POSITION CONTINGENT UPON FUNDING AND ALLOCATION OF POSITION.
Note: No phone inquiries please. Due to the volume of applications received, we are unable to personally contact each applicant. If we are interested in scheduling an interview, a representative from our college will contact you.
All male applicants between the ages of 18 and 26 years of age must present proof of Selective Service Registration. Savannah Technical College is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, veteran status, or citizenship status (except those special circumstances permitted or mandated by law). Invitation to Self-Identify For compliance activities, contact HR Department. Send written compliance related correspondence to Savannah Technical College, Attn: HR, 5717
White Bluff Road, Savannah, GA 31405. STC is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award the associate degree. Candidates may be required to submit a valid Driver's License, proof of insurability, and/or a driver's history report for
positions involving state travel.
Qualifications to be determined by hiring organization based upon position requirements.
Additional Information
* Agency Logo:
* Requisition ID: EDU07G2
* Number of Openings: 1
* Shift: Variable
$37k-51k yearly est. 60d+ ago
Quality Assurance and Training Manager
Maximus 4.3
Quality assurance specialist job in Savannah, GA
Description & Requirements Maximus is currently hiring for a Quality Assurance and Training Manager to support our Kansas Eligibility Operations team. This is a remote opportunity. The Quality Assurance and Training Manager will will oversee quality assurance programs, manage remote training teams, and ensure compliance with contractual and regulatory standards. In this role, the Quality Assurance and Training Manager will design and implement training strategies, monitor performance, and leverage standardized quality tools to enhance service delivery and to meet client's needs.
*This role is contingent upon contract award*
Why joining Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Design, develop and implement training curriculum and supporting materials.
- Develop training schedules based on the evaluation of the need for new staff.
- Develop and deliver training through input and communication with the client and leadership.
- Ensure that Client Service Reps are provided with updated knowledge required for the project, which includes management of changes to scope and direction.
- Communicate operating policies and procedures and ensure compliance with contractual agreement.
- Arrange staff training on a regular and ongoing basis regarding telephone protocols and project information obtained through quality assurance monitoring.
- Manage quality operations including planning, implementing, monitoring, and reporting functions.
- Manage internal and external customer expectations related to quality management, and effectively communicate corporate quality standards across the project.
- Support and improve the Quality Program and provide the leadership and direction to enhance accepted standards of quality practices, continuous improvement, and ethical considerations.
- Aggregate and analyze quality data and identify opportunities for improvement in product and service quality, and the design and implementation of key business and quality processes.
- Maintain responsibility for developing, implementing, and writing procedures, work instructions and flow-charts for quality management activities and monitoring compliance with contractual agreements.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to travel up to 25% of the time as business need dictates.
- Lean Six Sigma experience with a minimum of Yellow Belt Certification required.
- Experience managing direct reports remotely required, as well as multiple training sessions virtually.
- Experience with designing, implementing and reporting customer satisfaction surveys required.
- Experience with standardized quality tools required.
- Experience with call and voice monitoring platforms required.
- Experience with a large-scale telephony system required.
- Experience with Client Relationship Management (CRM) platforms required.
- Experience with contract compliance and quality platforms required.
- Experience with statistical processes required.
- Premium contact center billing experience required.
- Financial experience with Oracle preferred.
- Medicaid program knowledge and experience highly preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
100,000.00
Maximum Salary
$
112,400.00
$65k-94k yearly est. Easy Apply 9d ago
Field Quality Supervisor
Riverstone Logistics
Quality assurance specialist job in Hardeeville, SC
Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.
RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.
Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.
Position Summary
The Territory Manager manages multiple logistics operations associated with the delivery of customer merchandise and ensures all deliveries are completed within an established time frame and meet customer expectations. They will travel daily between assigned client retail locations to ensure compliance with RLX standards and manage relationships with motor carriers and client representatives at the sites.
Specific to this role is appliance knowledge and installation experience required.
Competencies
* Customer Focus
* Drive for Results
* Ethics and Values
* Problem Solving
* Conflict Resolution
* Functional/Technical Learning
* Managing and Measuring Work
* Timely Decision Making
* Interpersonal Savvy
* Organizing
* Informing
* Dealing with Ambiguity
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
* Responsible for consistently meeting and exceeding client service goals
* Oversee the daily outbound operations of multiple client retail locations and their various components, ensuring compliance with company, client, local, state, and federal policies and regulations
* Maintains a professional appearance always
* Leverages routing software to ensure that all client deliveries are scheduled and tendered
* Managing and maintaining communication regarding special requests from clients and their customers within their assigned territory
* Ensures daily meetings with service providers and teams are conducted consistently, ensuring performance rankings are accurate and updated daily, following standard Company operating procedures
* Interpret and share location KPIs with key stakeholders
* Partner with motor carriers to facilitate compliance and delivery capacity for the client
* Responsible for the upkeep and maintenance of all assigned assets, both from RLX and the client
* Conduct daily onsite store audits to ensure client satisfaction with RLX deliverables
* Collaborate with fellow peers on daily functions including work allocation, training, and problem resolution.
* Performing other work-related duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
* High School Diploma/GED or equivalent required (Bachelor's degree in a relevant field of study, or equivalent combination of education and experience strongly preferred)
* 1-2 years of last mile distribution, and/or supply chain operations experience
* Must be proficient in Microsoft Office suite, specifically Excel and Power BI
* Ability to learn new technology/software and processes quickly
* Ability to complete work in a timely, accurate, and thorough manner
* Effective verbal and written communication skills
* Ability to exhibit a professional demeanor when dealing with conflict
* Must have reliable transportation to commute to the workplace and attend client meetings as necessary. This involves traveling to various locations within the specific territory for the client.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move, stand, and bend for long periods of time. Additionally, this role requires the ability to communicate effectively with coworkers and outside stakeholders in person and frequently utilize computer-related messaging. The employee is required to maneuver about the work areas and move/manipulate various objects. This position requires occasional extended work hours and frequent travel to assigned client retail locations.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.
$45k-71k yearly est. 46d ago
Construction Quality Assurance (CQA) Engineering Technician
Bunnell-Lammons Engineering, Inc. 3.8
Quality assurance specialist job in Bloomingdale, GA
Job Description
Bunnell-Lammons Engineering, Inc. is seeking to hire a full-time Geotechnical / Construction Materials Testing Technician to visit our solid waste construction sites throughout the southeast to ensure soil, geosynthetics, and concrete are meeting construction standards.
This engineering technician position earns a competitive salary, depending on experience and certification and generous benefits. The company provides in-house training, mentorship, a vehicle, and all necessary safety equipment. In addition, allowances for travel living expenses are provided for out-of-town work. Our benefits include medical, dental, vision, life insurance, and a 401(k) option. Our team works hard. We recognize their dedication through 5 year, 10 year, and 15 year service awards. Additionally, we provide fun activities, including Christmas parties, employee appreciation lunches, and more! If this sounds like the opportunity that you've been looking for, apply today!
ABOUT BUNNELL-LAMMONS ENGINEERING, INC.
We are a geotechnical and environmental consulting firm providing efficient and cost-effective solutions for our clients, resulting in long-term relationships. We service commercial, financial, industrial, municipal, construction, and architectural design engineering clients across the southeast. Our highly qualified staff eagerly turns tough challenges into finished projects.
Drawing on the power of combined expertise, we're big believers in teamwork. And, we recognize that achieving our goals and building our legacy requires both hard work and creativity. When you work here, we encourage you to see just what you can achieve as part of a great, family-oriented team.
A DAY IN THE LIFE OF A GEOTECHNICAL / CONSTRUCTION MATERIALS TESTING TECHNICIAN
Working under the immediate supervision of a registered professional engineer, you work as a team member alongside site managers, general contractors, and engineers to perform the required inspection or sampling services at various environmentally regulated solid waste landfill construction projects. You monitor general contractor activities, onsite testing, and reporting of earthwork and soil construction as well as geosynthetic baseliner, closure cap, piping, and gas extraction systems. In addition, you actively collect concrete, soil, and other site materials for testing in order to ensure construction standards and specifications are being met.
Being safety conscious is at the heart of all you do. As part of BLE's valuable team of engineering technicians, you are proud to be in the construction field providing quality assurance and doing your part to maintain professional and personable client-company relationships.
TECHNICIAN QUALIFICATIONS
Relevant education and experience
Schedule flexibility
Ability to work out of town for several weeks at a time
Can navigate smartphones and computers for communication and recording time worked
Ability to comfortably lift 50 lbs walk on slopes and perform the physical requirements of the position
Efficiently work with hand tools and testing apparatuses
Able to pass a drug screening
Have a valid driver's license and clean driving record
Enjoy working outdoors in all types of weather conditions
ACI, NICET, and ICC Certifications are a plus!
Are you a team player who can work under minimal supervision? Do you have great communication skills, both written and verbal? Do you thrive working outside on construction sites? Are you eager to be mentored by a professional engineer? If so, you may be perfect for this position!
GEOTECHNICAL / CONSTRUCTION MATERIALS TESTING TECHNICIAN WORK SCHEDULE
Work schedule can vary depending upon the time of year but typically follows normal construction daylight hours. As a Geotechnical / Construction Materials Testing Technician, schedule flexibility is preferred.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this engineering technician job, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
Job Posted by ApplicantPro
$31k-40k yearly est. 17d ago
QA Lab Technician
Fuji Vegetable Oil Usa 3.9
Quality assurance specialist job in Savannah, GA
Launch your lab career where science meets real-world manufacturing.
At Fuji Vegetable Oil, our Quality Assurance Lab plays a critical role in producing safe, high-quality food products used every day. We're looking for a motivated, detail-driven Lab Technician I-ideal for recent graduates or early-career professionals who want exceptional hands-on laboratory experience in a fast-paced, production-supported environment.
If you're eager to work with advanced analytical equipment, build strong technical skills, and gain exposure to quality systems used across the food and manufacturing industries, this is an opportunity to accelerate your career.
This role works a 2-3-2 rotating schedule with 12-hour shifts, alternating between days and nights-providing built-in time off and schedule consistency.
Why Fuji?
We invest in our people and provide a total rewards package that supports your growth and well-being:
Two performance-based bonus opportunities each year
401(k) company contribution of 12.5%
Multiple health insurance options - coverage starts Day One
PTO and paid holidays
Basic Life Insurance
Short- and Long-Term Disability
Remote healthcare access
Employee Assistance Program (EAP)
Company-provided lab coats, boot vouchers, and required PPE
Dependent coverage available for legal spouses and children under age 26
Position Summary
As a QA Lab Technician I, you will perform physical and chemical testing on raw materials, in-process samples, and finished products to support quality control, process control, and regulatory compliance. This role offers broad exposure to industry-standard lab practices, instrumentation, and quality systems, making it an excellent foundation for future roles in QA, R&D, manufacturing, or operations.
Key Responsibilities
Conduct physical and chemical testing of materials and products
Verify results against established specifications and quality standards
Prepare chemical solutions using standard laboratory formulas
Operate, calibrate, and maintain lab equipment, including:
Gas & liquid chromatographs
Balances, colorimeters, refractometers, and spectrophotometers
Issue Certificates of Analysis and maintain testing databases and records
Support wastewater sample analysis to meet regulatory requirements
Maintain accurate logs, charts, and quality documentation
Perform routine lab maintenance and housekeeping
Follow all safety, GMP, HACCP, and Good Laboratory Practice (GLP) requirements
Troubleshoot basic instrument and quality issues
Support audits, traceability, sanitation, and quality assurance programs
Perform additional duties as assigned
Qualifications
Education & Experience
Bachelor's degree in Chemistry, Biology, Food Science, or a related field preferred
0-2 years of lab or internship experience welcomed
Equivalent combinations of education and experience considered
Skills & Abilities
Strong attention to detail and data accuracy
Ability to interpret technical procedures and quality standards
Comfortable working with lab data, reports, and documentation
Basic math skills, including fractions, percentages, and ratios
Effective written and verbal communication skills
Physical & Work Environment
Primarily laboratory-based with occasional exposure to production environments
Standing for extended periods; occasional lifting up to 10 lbs
Must be able to distinguish colors and read instrument displays
Exposure to chemicals, fumes, and laboratory equipment
Quiet lab environment with periodic exposure to plant conditions
If you're looking to gain meaningful lab experience, work with real production-driven data, and grow with a company that values learning, quality, and teamwork-Fuji Vegetable Oil is a great place to start your career.
$33k-41k yearly est. Auto-Apply 27d ago
Learn more about quality assurance specialist jobs
How much does a quality assurance specialist earn in Savannah, GA?
The average quality assurance specialist in Savannah, GA earns between $30,000 and $81,000 annually. This compares to the national average quality assurance specialist range of $41,000 to $97,000.
Average quality assurance specialist salary in Savannah, GA