Quality assurance specialist jobs in Tennessee - 297 jobs
Quality Assurance Manager Food Science
Vaco By Highspring
Quality assurance specialist job in Memphis, TN
Are you passionate about quality assurance and leadership? Join our clients' dynamic team as a Quality Assurance Manager and play a pivotal role in ensuring the excellence of our delicious, plant-powered products. If you thrive in a fast-paced, evolving environment and have a keen eye for detail, this is your opportunity to lead a talented QA team and make a meaningful impact.
Key Responsibilities:
Lead and oversee the quality assurance program across all production stages, from raw materials to finished goods.
Ensure compliance with HACCP, Food Safety standards, and relevant certifications.
Monitor, analyze, and report on KPIs related to product quality and food safety.
Conduct internal audits, inspections, and oversee corrective actions.
Troubleshoot and resolve product quality issues promptly.
Maintain updated documentation, retention samples, and certificates of analysis.
Support continuous improvement initiatives and strategic alignment of QA efforts.
Coach and develop QA Technicians, fostering a culture of excellence.
Collaborate with cross-functional teams and support customer complaint resolution.
Work flexible shifts as needed to ensure quality standards are maintained.
What We're Looking For:
Proven leadership experience in a food production QA environment.
Degree in Food Science, Nutrition, Chemistry, or related field.
Strong knowledge of HACCP, Food Safety, and Quality Assurance principles.
Excellent analytical, data analysis, and problem-solving skills.
Effective communicator with the ability to lead and motivate a team.
Detail-oriented with a strategic mindset.
Professional, trustworthy, and reliable.
Ability to adapt and thrive in a constantly evolving environment.
Must Have:
Food Experience in a manufacturing setting.
Experience solving complex QA/QC technical issues.
Additional Details
100% On?Site Role - be immersed in operations and close to the product.
Some Travel - supporting audits, suppliers, or training as needed.
Relocation Welcome - candidates nationwide encouraged to apply
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
$67k-101k yearly est. 3d ago
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Quality Assurance Technician
Homestyle Direct
Quality assurance specialist job in Lewisburg, TN
Homestyle Direct (“HSD”) is an emerging and rapidly growing Food-as-Medicine home-delivered meal company dedicated to delivering high-quality, delicious, and healthy prepared meals to Medicaid and Medicare beneficiaries nationwide. The company was founded in 1997 in Twin Falls, ID, where it has grown substantially and is expected to exceed $50M in revenue and $10M in EBITDA in 2024. The Company produced and transported ~6 million meals in 2023. Meals are currently procured, warehoused, assembled, packaged, labeled, frozen, and shipped from the company's HQ in Twin Falls, ID. However, due to recent growth, HSD plans to expand operations by opening an additional facility in the Southeastern United States in 2024.
The Quality Technician plays a vital role in monitoring and maintaining all aspects of product safety and quality that enhances the customer experience and our food safety adherence. As such, the Technician performs multiple checks on product in finished goods form and as product is processed to meet our internal standards for food safety and quality. Feedback to quality process owners (e.g. operations technicians and management) with immediate corrective actions implemented is the primary means of ensuring process quality and, subsequently, a high integrity product.
Key Responsibilities:
· Conduct regular quality monitoring checks to verify that all products meet customer and legal requirements. (i.e. weight control, seal monitoring, metal detection, meal configuration).
· Daily temperature checks in the production cooler/freezer and shipping freezer.
· Monitor chemicals used for cleaning and sanitation.
· Support the receiving process by monitoring incoming raw materials, inspection of carriers and support inventory control.
· Environmental Monitoring Program testing.
· Ensure sanitation of the facility follows compliance with food safety requirements.
· Monitor critical control point temperatures throughout the production process to ensure temperatures are meeting the standards outlined in the company's HACCP plan.
· Monitoring use and highlighting for disposal of aging finished product or work in progress.
· Collaborate with colleagues in Supply Chain, Operations, and Quality functions to continually improve capability and process efficiency.
· Make decisions concerning product quality, including shutting down the line when processes do not conform to specifications.
· Other duties - to help production when needed, cleaning, etc.
Required Qualifications:
· Attention to detail
· Effective problem-solving skills
· Accurate data and record keeping skills
· Ability to multitask
· Capable of leaning food safety and HACCP principles
· Physical endurance and the ability to stand for long periods of time
Preferred Characteristics:
· Experience in Food Quality Assurance.
· Commitment to quality, safety, and customer satisfaction.
· Ability to thrive in a high-growth, mission-driven company.
· Strong attention to detail and commitment to operational excellence.
Homestyle Direct is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees
$28k-43k yearly est. 5d ago
Quality Assurance Manager
Rich Products Corporation 4.7
Quality assurance specialist job in Arlington, TN
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.
Purpose Statement
The Quality Assurance Manager will manage all plant units and is responsible for monitoring and ensuring plant products are safe and meet customer specifications and company quality and reliability standards. In addition to developing and implementing short-term and mid-term business plans for department, and assists in the development of the strategic plan for the plant.
Key Accountabilities and Outcomes
* Manages and directs staff responsible for microbiological testing and other quality control testing of plant products.
* Oversees maintenance of the weight and defect control programs in accordance with plant and company standards.
* Develops, implements and communicates short-term and mid-term (1 - 2 years) business plans for the operations, ensuring associates understand the link to the plant's, division's and the corporation's business plans and understand their role in accomplishing these plans.
* Assists in establishing the longer-term strategic plans for the plant.
* Develops operating policies and procedures as necessary.
* Mentors and motivates associates, providing training and development to optimize their performance and personal growth.
* Communicates performance standards to associates, recognizing and rewarding individual and team accomplishments and counseling performance problems. Ensures all associates have the resources and capabilities to effectively accomplish their responsibilities.
* May serve as a member of the plant's Steering Team.
* Resolves hotline complaints about plant products, maintaining necessary records regarding the problem's resolution.
* Meets with vendors, customers and quality representatives and other company staff to discuss and resolve quality issues.
* Ensures that the company's product "hold" policies and procedures are communicated to plant staff and that the plant adheres to the procedures.
* Recommends, as appropriate, the suspension of production or the release of product when quality standards are not achieved.
* Leads and/or participates in quality audits of the plant.
* Participates in regular meetings with plant management to discuss quality improvements.
* Develops, maintains and reports required operational information to management. Ensures all quality-related information required for regulatory reviews and reporting is maintained by the plant.
* Ensures that all GMP and Safety standards are in compliance.
* Participates in weekly GMP, sanitation and safety inspections throughout the production departments and corrects, or issues work orders to correct, any identified deficiencies.
* Follows up on work orders, with the appropriate Associates to ensure expeditious performance of the requested work.
* Keeps abreast of latest manufacturing technologies, systems, and quality control practices.
* Maintains a comprehensive understanding of all products manufactured by the plant as well as the raw materials, packaging materials, and operations required in the manufacturing process including quality specifications and standards.
* Performs other related responsibilities, as needed, to support Rich Products Corporation's business objectives.
Knowledge, Skills, and Experience
* BA/BS degree in Business, Supply Chain Operations, Food Science, Engineering or related field
* 5 years supervisory experience in a food-processing, pharmaceutical or chemical manufacturing organization, preferably using computerized manufacturing equipment
* Demonstrated knowledge and application of statistical process control, quality assurance techniques and tools and quality management principles in a food, chemical or pharmaceutical manufacturing environment
* Working knowledge of FDA regulations, Good Manufacturing Practices (GMPs), HACCP, food allergens and pest control
* Ultra High Temperature (UHT) experience preferred
* Demonstrated knowledge of refrigeration
* Demonstrated knowledge of efficient and safe manufacturing operations to include product and associate safety, OSHA standards, product quality (success rates), and cost control (minimizing downtime and waste, optimizing yield)
* Demonstrated ability to direct, coach, and train associates as well as plan, monitor and schedule work
* Demonstrated ability to analyze and resolve problems
* Demonstrated mechanical and spatial aptitude, including the ability to disassemble and reassemble equipment
* Demonstrated ability to formulate and understand complex mathematical equations including basic statistical analysis
* Proficient using Excel or other spreadsheet software
#OPS123
#Womenmfg
COMPENSATION
In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate
$91,360.00 - $137,040.00
Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at *************** if you need assistance completing this application or to otherwise participate in the application process.
BRINGING YOUR BEST SELF TO WORK.
As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life:
* Competitive compensation
* Health & financial benefits
* Paid time off
* Parental leave
* Family planning support
* Flexible work policy
* Associate resource groups
* Volunteering & community impact opportunities
* Holiday gatherings
* In-house taste tests (we are a food company after all)!
It's all part of how we support our family of associates. Because in the company of family, all things are possible.
MEET RICH'S.
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.
Nearest Major Market: Memphis
Job Segment: Pharmaceutical Sales, Manager, Sales, Management
$91.4k-137k yearly 59d ago
Manager, Quality Assurance
The J. M. Smucker Company 4.8
Quality assurance specialist job in Memphis, TN
Your Opportunity as the Manager, Quality Assurance
As a leader in the organization, actively champion and role model site vision with focus on the safety and well-being of employees, products, and equipment. Develop and lead programs that ensure compliance to all company quality and food safety policies, and all Federal, State, and local regulatory requirements. Teach and translate these requirements into daily operations.
+
Location: Memphis, TN
Work Arrangements: 100% on-site
Willingness to work off shift (including days, weekends, and/or holidays) and flow to the work as needed
Travel - anticipate less than 10%
In this role you will:
Ensure compliance of company quality procedures, ingredient specifications, process control specifications and finished product specifications
Responsible for people management and leadership development to include coaching, developing and empowering leadership team members and technicians to enhance peak performance through High Performance Organizational principles
Lead the Quality Pillar for the plant through data driven direction setting, prioritization, building capability, maintaining pillar master plan and 90-day plans
Build skills and capabilities in Quality Key Element Owners and Functional Leaders
Ensure effectiveness of site QA training program (new hire and ongoing QA training)
Drive continual quality improvement as measured by Quality key performance indicators including internal and external audits, and company quality metrics, and site lead and lag measures
Provide consistent and standardized technical support to the manufacturing facility in relation to quality and food safety requirements
Perform quality audits at supplier facilities in the U.S., Canada and internationally, including working with each facility to implement corrective actions
Participate in JMS initiatives and projects for supply chain changes and new product introductions
Coach Quality AssuranceSpecialists and oversee the Food Safety and Food Defense programs for the plant; responsible for the site Food Safety Plan; lead the GFSI Audit program
Communicate JMS quality, food safety and food defense guidelines and present training as applicable to all employees
Coach Sanitation Leads and oversee sanitation program, environmental monitoring, and micro results analysis
Manage Quality Incidents with the goal of investigating root cause and implementing corrective actions to prevent incident recurrence
Coordinate holds, product disposition, product withdrawals and recalls
Monitor quality of manufactured products using computer complaint data, including complaint investigation, root cause analysis, complaint response and corrective action
Perform annual performance appraisals for all direct reports and develop key personnel through coaching, training, and organizational development
Manage Quality Assurance Budget
Oversee documentation management and change management for all Quality and Environmental programs
Manage the department using principle-based decision making and the Basic Beliefs as a foundation to preserve the Smucker culture
Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
What we are looking for:
Minimum Requirements:
Bachelor's degree
5+ years' experience in food manufacturing operations
Quality Control/Assurance leadership experience
Proactive issue resolution, loss analysis and problem solving
Ability to understand complex process operations as it relates to quality, food safety environmental and troubleshooting
Excellent organizational skills, attention to detail, and capacity to multitask efficiently
Excellent communication skills (both oral and written) and effective listening skills
Willing to travel, as needed
Additional skills and experience that we think would make someone successful in this role:
Working knowledge of FDA regulations, including GMPs and FSMA
Experience with GFSI, USDA and BRC audits
Risk based decision making and data driven priority setting
Learn more about working at Smucker:
Helping our Employees Thrive
Delivering on Our Purpose
Our Continued Commitment to Ensuring a Workplace for All
Follow us on LinkedIn
#INDSA
#LI-TJ1
$92k-113k yearly est. Auto-Apply 60d+ ago
Quality Assurance Specialist
DHD Consulting 4.3
Quality assurance specialist job in Shelbyville, TN
is responsible for reviewing processes and identifying areas for improvement to enhance quality. The Quality AssuranceSpecialist is responsible for understanding customer expectations, establishing quality standards, and developing quality management processes. Ultimately, the role of the Quality AssuranceSpecialist is to ensure that products meet all required requirements before reaching the customer.
Key Responsibilities
-Perform regular inspections and audits, document findings, and support corrective and preventive action plans.
-Analyze quality trends and data to suggest improvements and solutions for process optimization.
-Support training for all employees to ensure they are familiar with quality protocols, particularly
recommending new or recurring training areas.
-Manage and resolve quality-related issues, providing technical support within the Quality Department as well as across departments.
-Provide support for all quality-related audits from external and regulatory agencies.
-Regularly inspect documentation, facilities, and customer requirements for compliance.
-Resolve routine quality issues and diagnose manufacturing-related problems.
-Maintain and update instrument calibration records accordingly.
-Reporting Structure Reports to: Quality Management Group Manager
Professional Experience and Qualifications
-Bachelor's degree in chemistry or a related field
-Bilingual in Korean and English
-Proficient in Microsoft Office (PowerPoint, Excel, Word)
Qualifications
- Education: Bachelor's degree or higher
- Major: No specific requirement
- Experience: 8 years or less
- English proficiency (Business Level or higher)
Preferred Qualifications:
-Quality AssuranceSpecialist or similar experience
-Relevant training and/or quality engineer certification
-IATF/ISO Internal Auditor Certification (VDA6.3)
-Personal and Professional Qualifications
-Strong detail-oriented and results-oriented approach
-Highly reliable and trustworthy
-Excellent oral and written communication skills
-Excellent mathematical skills with proficiency in data analysis and statistical methods
-Thorough knowledge of quality assurance methodologies and standards
-Working knowledge of quality assurance tools, methods, and concepts (SPC, IATF16949, MSA, etc.)
$57k-83k yearly est. 60d+ ago
Quality Assurance Administrator - TN
Us Tsubaki Automotive 4.2
Quality assurance specialist job in Portland, TN
The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki Automotive, LLC is an international tier-one supplier of high-speed chain drive systems to the automotive industry.
The Quality Assurance Administrator supports the quality assurance manager, quality engineer and quality supervisor and has a detailed understanding of IATF 16949. Communicates with internal departments and external suppliers and customers. They track supplier nonconformances and work with quality engineers to ensure that costs are captured and debited. They are responsible for document control at the Tsubaki Portland facility per established procedures.
Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed.
Track supplier defect occurrences directly related to supply base non-conformities
Communicate performance with automotive tier two suppliers while maintaining and continually improving upon relationships between both USTA and the supply base.
Track corrective actions up to and including official OEM complaints and provide status reports to the UST team weekly.
Assist with new hire and operator certification training.
Assist with improvements in packaging to improve safety, quality, cost, and process improvements.
Meet with CFT, APQP, Management team to understand the APQP requirements for each project launch.
Coordinate with Quality Engineer and Supervisors support APQP activities ensuring that team members understand requirements.
Track APQP activities, communicate status to CFT, APQP, and Supervisor.
Support CFT and Manufacturing in APQP and related activities in order to meet timing and customer expectations.
Work with QA and engineering on APQP documents (Customer required documents, Control Plan, PFMEA, Process Flow Diagrams, etc..) and Work standards as required.
Participate in IATF 16949 internal audits as scheduled. Become a lead auditor if not one already
Manages distribution, access, retrieval and use of all control required documents.
Responsible for management and scheduling of document review audits.
Utilize and maintain the document control module of the Quality Planning and Management Software “IQS”
Ensure 100% compliance with IATF 16949:2016 and ISO14001:2015 Technical Specifications
Other duties as required.
Requirements
High school diploma or equivalent required. Associates Degree preferred.
10+ years of Automotive manufacturing experience required
5 years Quality Assurance experience is required
Experience with lean manufacturing, project management, and ISO & IATF procedures is preferred. Experience balancing multiple requirements and the ability to strategize and prioritize tasks in order to achieve the greatest output.
Demonstrable knowledge and experience in Lean Manufacturing, Project Management and ISO 9001/ IATF16949 procedures is required.
Use of SPC, AQP tools and metrics to proactively identify and introduce improvement to tier two organizations.
Proficient with the use of SPC and C.I. activities to reduce waste and prevent quality non-conformities throughout tier two supply base.
Effective in control plan auditing and process verification.
Experience with effective corrective action implementation and root cause evaluation.
Proficient in public speaking skills.
Effective presentation and communication skills when speaking in front of large groups of people.
Experience with the IATF 16949 requirements and specific clauses for supplier monitoring and development.
Ability to think critically and creatively in high stress situations. Must be able to work independently while maintaining a distinguished level of time and priority management.
Management of cross-functional teams to resolve open and repeat corrective actions.
Strong leadership skills with ability to take various teams towards data driven goals based around COQ, CAPA, and SCARS.
Proficient with Microsoft Office
QAD experience preferred
Up to 10% travel required.
Learn more about U.S. Tsubaki at: *************************
U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance.
The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors.
Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability
PM21
$50k-69k yearly est. 60d+ ago
QA Specialist - On the Floor Support (Weekend Shifts)
August Bioservices
Quality assurance specialist job in Nashville, TN
Headquartered in Nashville, TN - one of the fastest-growing and most exciting cities in the United States - August Bioservices is a privately-owned, high-growth, and high-impact Contract Development Manufacturing Organization (CDMO). As a US-based outsourcing partner that provides a wide array of expert drug discovery, drug formulation, and drug manufacturing services to pharma and biotech companies of all sizes, we play a vital role in the global pharmaceutical industry. Our work is instrumental in helping to develop molecules today that can become the life-changing therapies of tomorrow. To support our growth plans, August is investing significant capital in a two-phase expansion project - including building a new state-of-the-art facility adjacent to our current facility. For those seeking dynamic opportunities, rewarding career paths and a chance to make a difference in global health, come grow with August!
We are seeking a proactive QA Specialist to provide real-time quality oversight across manufacturing, packaging, inspection, and warehouse operations. The role ensures cGMP compliance, supports production activities, and promotes a strong quality culture. The ideal candidate is detail-oriented, hands-on, and able to provide guidance to operators while maintaining inspection readiness.Responsibilities
Maintain a daily presence on the production floor to provide real-time QA support and guidance.
Ensure adherence to batch records, SOPs, and validated procedures during manufacturing, packaging, and inspection activities.
Perform QA line clearances, in-process checks, and AQL inspections, and support visual inspection and automated inspection processes.
Act as a Designated Observer for controlled substance handling, ensuring compliance with internal and regulatory requirements.
Routinely walk through production, lab, and warehouse areas to assess GMP compliance and escalate issues as needed.
Verify labeling issuance, reconciliation, and documentation to ensure proper handling of materials and finished products.
Provide on-the-floor coaching and guidance to operators, reinforcing GMP compliance and best practices.
Collaborate with Manufacturing and Planning teams to prioritize lot disposition, minimize downtime, and support operational flow.
Monitor cleaning, sanitization, and environmental controls prior to critical operations.
Promote a quality-focused culture by sharing lessons learned and encouraging proactive issue identification.
Maintain knowledge of deviation, OOS/OOT, and CAPA processes to support investigations if required.
Assist in gathering facts, reviewing documentation, and providing QA input when deviations occur on the floor.
Understand root cause analysis tools (5 Whys, Fishbone, FMEA) to support quality discussions.
Review, revise, and proofread GMP documentation, including batch records, SOPs, and logbooks.
Support document control processes and ensure training documentation is correctly linked to controlled systems.
Ensure compliance with regulatory standards (FDA, ICH, DEA) and Good Documentation Practices.
Conduct routine walk-throughs to maintain inspection readiness.
Support internal audits and regulatory inspections by providing floor-level guidance and documentation as needed.
Qualifications
Bachelor's degree in a scientific discipline or equivalent experience.
2-5 years in a GMP-regulated environment, with experience in on-the-floor QA support.
Knowledge of cGMPs, FDA/ICH regulations, and QA documentation practices.
Familiarity with Master Control or electronic quality systems preferred.
Strong communication, problem-solving, and interpersonal skills.
Ability to work flexible shifts, including evenings or weekends as required.
Preferred Qualifications:
Experience with automated visual inspection processes.
Knowledge of controlled substance handling.
Prior involvement in regulatory inspections.
Work Environment & Physical Demands
Regular presence in GMP manufacturing and cleanroom environments with proper gowning.
Occasional off-shift, weekend, or extended coverage may be necessary.
At August Bioservices, Our Credo is our culture. Everything we do, we do with great care. We believe in the promise of discovery and the power of science to transform lives. We assert that excellence is not a static destination, but a standard, and an every-day measuring stick of our advancement. We aspire to unlock the potential in every person, every process and every molecule - from start to finish. We are committed to doing the right thing the first time and every time, meeting or exceeding all regulatory requirements. We strive to be exceptional, preferred and indispensable partners for our customers; responsible and engaged citizens within our communities; and active, mindful stewards of our environment. We are August Bioservices. We are pointing the way forward. If this sounds like
your
kind of working environment, we want you on
our
team!
August Bioservices is an equal opportunity employer and values diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. August Bioservices does not discriminate on the basis of any status protected under federal, state, or local law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$37k-62k yearly est. Auto-Apply 60d+ ago
Assurance Experienced Associate
BDO USA 4.8
Quality assurance specialist job in Memphis, TN
The Assurance Experienced Associate will be responsible for preparing financial statements with disclosures, applying basic areas of GAAP as necessary and documenting, validating, testing, and assessing various control systems. This position may also be involved in reviews and agreed-upon procedure engagements.
Job Duties:
Control Environment:
Applies knowledge and understanding of the collective effect of various factors on establishing or enhancing effectiveness, or mitigating the risks, of specific policies and procedures by:
Identifying and considering all applicable policies, laws, rules, and regulations of the firm, regulators, or other authoritative bodies as part of engagement team
Making constructive suggestions to improve client internal controls and accounting procedures
Documenting and validating the operating effectiveness of the clients' internal control system
GAAP:
Applies knowledge and understanding of governing principles; applying these principles to client transactions; and documenting and communicating an understanding and application of these principles by:
Providing support of conclusions with authoritative literature
Drafting basic sets of financial statements with disclosures
Researching intermediate areas of accounting and forming an initial opinion on the correct treatment independently
GAAS:
Applies knowledge and understanding of professional standards; application of the principles contained in professional standards; and the ability to document and communicate an understanding and application of professional standards on an engagement by:
Developing and applying an intermediate knowledge of auditing theory, a sense of audit skepticism, and the use of BDO audit manuals
Applying auditing theory to various client situations
Documenting in line with BDO policy, identifying deviations and notifying more senior team members in order to obtain appropriate approvals
Applying knowledge to identify instances where testing may be reduced or expanded and notifying more senior team members of the occurrence
Contributing ideas/opinions to the engagement teams
Methodology:
Applies knowledge and application of BDO standards to guide effective and efficient delivery of quality services and products by:
Completing all appropriate documentation of BDO work papers
Ensuring assigned work is performed in accordance with BDO methodology and requirements
Research:
Applies methodology used to seek or maintain information from authoritative sources and to draw conclusions regarding a target issue based on the information by:
Researching basic and intermediate accounting topics and forming an initial opinion on the treatment independently
Other duties as required:
Supervisory Responsibilities:
N/A
Qualifications, Knowledge, Skills and Abilities:
Education:
Bachelor's degree in Accounting, Finance, Economics or Statistics, required OR Bachelor's degree in other focus area and CPA certification, required
Master's in Accountancy, preferred
Experience:
One (1) or more years of prior relevant audit experience and/or public accounting, private industry accounting or consulting/professional services experience, required
License/Certifications:
Eligible to sit for the CPA exams upon starting employment required and actively pursuing completion of the exams, required
CPA, preferred
Software:
Proficient with the Microsoft Office Suite, preferred
Experience with assurance applications and research tools, preferred
Language:
N/A
Other Knowledge, Skills & Abilities:
Basic understanding and experience planning and coordinating the stages to perform an audit of a basic public and/or private company
Ability and willingness to travel, as needed
Knowledge of internal accounting controls and professional standards and regulations (GAAP, GAAS, Sarbanes-Oxley, etc)
Strong verbal and written communication skills with the ability to adapt style and messaging to effectively communicate with professionals at all levels both within the client organization and the firm
Ability to successfully multi-task while working independently and within a group environment
Solid analytical and diagnostic skills and ability to break down complex issues and implementing appropriate resolutions
Ability to of work in a demanding, deadline driven environment with a focus on details and accuracy
Solid project management skills
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
California Range: $83,000 - $90,000
Colorado Range: $75,000 - $80,000
Illinois Range: $76,000 - $82,000
Maryland Range: $72,000 - $78,000
Minnesota Range: $70,000 - $74,000
NYC/Long Island/Westchester Range: $75,000 - $80,000
New Jersey Range: $76,500 - $83,000
Ohio Range: $70,000 - $78,000
Washington Range: $80,000 - $85,000
$83k-90k yearly Auto-Apply 1d ago
Quality Assurance Coordinator
Revance 4.2
Quality assurance specialist job in Johnson City, TN
The QA Coordinator - Investigations & CAPA supports site Quality Systems by executing and managing deviations, and CAPAs, compliance with FDA 21 CFR 210/211/11 and ICH Q10. This role drives timely, thorough investigations, applies root cause analysis, ensures effective CAPA implementation, Effectiveness and maintains inspection-ready documentation to uphold product quality and data integrity
Reporting to: QA Supervisor
Location: Plant
Hours: Monday - Friday: 8:00am - 4:00pm
Responsibilities/Essential Duties:
Investigations and CAPA Management
Leads or supports investigations for deviations, OOS/OOT events, nonconformances, and complaints to ensure timely, complete, and compliant documentation per 21 CFR 211.192 and ICH Q9/Q10.
Performs structured Root Cause Analysis (5-Why, Fishbone, FMEA) to identify true root causes and prevent recurrence. Develops and manages
Corrective and Preventive Actions (CAPAs) that are specific, measurable, and linked to verified root causes, ensuring implementation, verification, and documented effectiveness within defined timelines.
Analyzes and trends investigation and CAPA data to identify systemic issues, recommends process or procedural improvements, and reports performance metrics to Quality leadership.
Ensures all records meet ALCOA+ data-integrity standards and are inspection-ready. Promotes a culture of investigative rigor, continuous improvement, and accountability across Manufacturing, QC, and Engineering functions.
Qualifications:
Education & Experience
Bachelor's degree in Life Sciences, Engineering, or related technical field required.
Minimum 1-4 years of Quality Assurance experience in a cGMP-regulated pharmaceutical, OTC, or medical device environment.
Demonstrated expertise in managing deviations and CAPAs,
Experience with FDA inspections and supporting regulatory audits is highly preferred.
Technical Skills
In-depth knowledge of 21 CFR Parts 210, 211, 11, ICH Q7-Q10, and relevant USP chapters.
Proficiency in root cause analysis tools and Six Sigma methodologies.
Experience using electronic Quality Management Systems (eQMS) such as MasterControl, Veeva, or ETQ Reliance.
Familiarity with data integrity requirements and ALCOA+ compliance.
Key Competencies
Investigative Rigor: Executes high-quality, inspection-ready investigations with accurate root cause identification.
CAPA Execution: Ensures timely, effective, and risk-based corrective actions.
Compliance Stewardship: Upholds data integrity and documentation standards across all QA systems.
Collaboration: Works effectively across departments to align investigation outcomes with operational needs.
Accountability: Tracks and deliveries on commitments with minimal supervision.
Working Conditions:
Primarily office-based with routine interaction in manufacturing and laboratory environments.
May require off-shift or weekend support during audits, investigations, or operational escalations.
Occasional travel may be required for training or supplier quality support
Company Summary:
Crown is a proud member of the Revance Portfolio of skincare offerings. Revance is a fast-growing global aesthetics and skincare company focused on providing innovative aesthetics and market-leading skincare offerings throughout every stage of life. With a differentiated portfolio of products spanning 60 countries, Revance meets the evolving needs of patients and consumers worldwide through continued innovation and commercialization of new products and treatments.
What Revance invests in you:
Competitive Compensation including base salary and annual performance bonus
Paid time off, holidays, and floating holidays that can be used for whatever you choose
Generous healthcare benefits, Employer HSA match, 401k match, wellness discounts and much more
This section of the is required by the American with Disability Act (ADA). The ADA requires that job descriptions reflect the physical and mental demands required to effectively perform the essential duties of the job. The ADA prohibits employers from discriminating against a “qualified individual with a disability” in all aspects of the employment relationship. A “qualified individual with a disability” is “an individual who meets the education, experience, skill, and other job-related requirements of a position held or desired, and who, with reasonable accommodation, can perform the essential functions of a specified job.”
Revance is an Equal Opportunity employer. All qualified applicants will receive consideration for employment based on merit, without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
$59k-82k yearly est. Auto-Apply 60d+ ago
Quality Assurance Coordinator / M-F (8a-4:30p)
KTS Kenco Transportation Services
Quality assurance specialist job in Chattanooga, TN
At Kenco Logistics, you're more than just a team member-you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward-one shipment at a time.
About the Position
The role of the Quality Assurance Coordinator is to assist in managing the site quality management system and ensure that processes and procedures are developed in line with applicable standards and customer requirements. The Quality Assurance Coordinator will serve as a site leader in developing documents and tools to guide and improve the quality management system and serve as an educator to the existing operational personnel on quality management system requirements. The role will also support and assess the implementation of the Kenco Operating System as it relates to quality assurance.
Functions
Maintain, update, and add as necessary site policies, procedures, standard work instructions, and tools to improve the efficacy of the quality management system.
Administer internal audit program to ensure compliance to the quality management system through training auditors, auditing processes and procedures, and measuring results.
Identify training needs and organize training interventions to meet quality standards.
Investigate customer complaints and non-conformance issues and perform root cause and corrective action investigations to improve the quality management system.
Collect and compile statistical quality data and analyze to identify areas for improvement to the quality management system.
Qualifications
A Bachelor's degree in engineering, business, or related field required or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested
2-4 years' experience in a quality assurance role
Knowledge and experience with ISO 9001:2015
Lead Auditor Certification preferred
Competencies
Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Decision Quality - Making good and timely decisions that keep the organization moving forward.
Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Travel Requirements
This position is expected to travel approximately 25% or less .
A passport is not required, but recommended.
Disclosures
For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy **********************************************************************************
The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Per company policy, all internal job postings expire 14 days from the date they are posted.
Benefits offered:
Medical insurance including HSA, HRA and FSA accounts
Supplemental insurance including critical illness, hospital indemnity, accidental injury
Dental Insurance
Vision Insurance
Basic Life and Supplemental Life
Short Term and Long Term Disability
Paid Parental Leave
401(k)
Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
Employer Paid Holidays- 10 days
Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.
Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.
Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal' posting.
***************************
For California residents please enter or copy/paste the address below into your address bar
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy.
**********************************************************************************
$41k-63k yearly est. Auto-Apply 60d+ ago
Chief Quality Data Officer
Baptist Memorial Health 4.7
Quality assurance specialist job in Memphis, TN
The Chief Quality Data Officer serves as a strategic analytics leader for Baptist Memorial Health Care Corporation, focused on improving patient care quality through advanced analytics while optimizing revenue through quality-based payment programs. This role identifies quality improvement opportunities by analyzing both clinical care delivery and
administrative data to ensure BMHCC receives appropriate recognition for the high-quality care provided to patients.
This position combines deep analytical expertise with healthcare domain knowledge to predict performance in quality
rating methodologies, identify improvement opportunities, and translate complex data into actionable insights for
leadership and clinical teams. The ideal candidate is a data storyteller who can extract meaningful patterns from
complex healthcare data sets, develop predictive models for quality outcomes, and effectively communicate findings
to drive organizational change. This role requires someone who not only understands the data but can craft compelling
narratives that make complex analytics accessible and actionable for diverse stakeholders across the organization.
This position will work collaboratively across multiple departments including quality, coding, CDI, finance, and IT to
integrate data sources, create analytics frameworks, and implement data-driven strategies that maximize BMHCC's
performance in public quality rating programs and value-based payment models. The Quality Data Scientist will be
adept at using large data sets to find opportunities for clinical quality optimization, testing different courses of action,
and developing algorithms to monitor performance, serving as a bridge between technical and clinical domains to help
BMHCC capture earned revenue by getting full credit for the quality care already being delivered.
Job Responsibilities
Quality Performance Improvement Leadership
Analytics and Modeling
Data Visualization and Communication
Collaboration and Team Development
Process Improvement
Requirements
Technical Skills: Proficiency with data analysis platforms, ability to work with large complex datasets, experience with programming languages, and SQL query development. Experience with healthcare information systems. Demonstrated ability to use programming languages (SAS, R, Python) to manipulate datasets, conduct what-if scenarios, and implement predictive models based on quality program methodologies. Proficiency with one data analysis platform Experience with SAS, R, or Python; Advanced SQL skills; Experience with Epic systems
Healthcare Knowledge: Understanding of healthcare quality measures, terminology (including DRGs, ICD-10 codes, HCCs), clinical documentation requirements, and public reporting methodologies. Basic understanding Comprehensive knowledge
Data Storytelling: Ability to communicate complex data insights to diverse audiences in a clear, compelling, and actionable manner. Experience developing executive-level presentations and strategic recommendations based on data analysis. Demonstrated ability Advanced skills with proven track record
Critical Thinking: Ability to identify patterns and insights in complex data, approach problems from multiple perspectives, and develop innovative analytical solutions. Demonstrated ability Advanced skills with proven examples
Personal Characteristics: Curiosity, adaptability to new information and methodologies, tenacity, and resilience when working through complex analytical challenges. Demonstrated traits Proven track record of applying these traits to drive organizational change
Leadership Skills: Ability to mentor others, lead cross-functional initiatives, and potentially build and supervise a team of analysts as the program grows. Basic leadership skills Proven experience building and developing teams
Experience
Healthcare Analytics Experience: Professional experience analyzing healthcare data to identify quality improvement opportunities and revenue optimization strategies. Experience working with quality metrics, public reporting programs (CMS Stars, Leapfrog, Vizient, US News), and value-based payment programs (HVBP, HRRP, HACRP). 7-years required 8-years desired
Data Analysis Experience: Experience with descriptive statistical methods and data exploration techniques. Expertise in analyzing complex data sets, identifying patterns and trends, and extracting actionable insights. Demonstrated ability to integrate multiple data sources and develop comprehensive analytics solutions that combine clinical and financial data elements. 7-years required 8-years desired
Collaborative Experience: Experience working collaboratively with multidisciplinary teams including quality, CDI, coding, finance, and IT. Experience presenting to and working with healthcare leadership teams on strategic initiatives. 4 years required 5 years desired
Data Visualization Experience: Experience creating dashboards and visualization tools that clearly communicate quality performance metrics to various stakeholders. 3 years required 4 years desired
Data Modeling Experience: Experience developing and implementing predictive analytics models, statistical analyses, and forecasting methodologies to anticipate performance outcomes with sufficient lead time for intervention. Demonstrated ability to translate complex healthcare quality methodologies into practical analytical frameworks that can guide organizational decision-making and improvement strategies. 3 years required 4 years desired
Leadership Experience: Experience mentoring other analysts and leading improvement initiatives. Experience building and supervising analytics teams preferred. 2 years required 3 years desired
Education
Degree in data science, analytics, statistics, public health, business analytics, engineering or related field demonstrating strong analytical foundation and quantitative skills. Master's degree PhD/Doctorate preferred
Certifications in healthcare analytics, quality improvement, or Epic systems demonstrating specialized knowledge in healthcare data analysis. None Epic's Clarity & Cogito Certifications
Training
Healthcare Training: Training in healthcare delivery systems, quality measures, and methodologies. Understanding of healthcare terminology, clinical documentation requirements, and quality-based reimbursement structures. Basic Understanding Advanced Training
Statistical Methods: Training in statistical analysis, predictive analytics, modeling, and performance evaluation methodologies. Intermediate Level Advanced Level
Process Improvement: Training in data-driven improvement processes and methodologies to evaluate the effectiveness of quality improvement initiatives. Basic Understanding Formal Certification (Lean, Six Sigma, etc.)
$49k-62k yearly est. 7d ago
Documentation Specialist
Adapthealth
Quality assurance specialist job in Carthage, TN
AdaptHealth Opportunity - Apply Today!
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.
Documentation Specialist
Documentation Specialists creates and generates electronic forms requesting patient documents from physicians and insurances, as well as collect and manage patient eligibility documents. Additionally, responsible for maintaining a timely revenue cycle for all the goods and services provided by AdaptHealth.
Job Duties:
Create and generate electronic forms requesting patient documents from physicians.
Collect and manage patient eligibility documents such as prescriptions, certificates of medical necessity, letters of medical necessity and prior authorizations.
Contact doctor offices as necessary to collect prescriptions, certificates of medical necessity, letters of medical necessity, clinical notes, and lab results.
Contact insurance companies to collect approved prior-authorization requests.
Escalate recurring problem accounts or physician groups or other trends to the management appropriately and in a timely manner.
Maintain regular, predictable, consistent attendance and flexibility to meet the needs of the department.
Understand and follow all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements.
Plan and organize work effectively and ensure its completion.
Meet all productivity requirements.
Demonstrate team behavior and promote a team-oriented environment.
Actively participate in continuous quality improvement.
Always represent the organization professionally.
Serve as backup to Customer Service department for customer concerns, issues, complaints, or questions.
Analyze documentation required for billing services and ensure compliance to payer requirements.
Resolve pending revenue by reconciling received documentation and pending charges.
Collaborates with physician offices, AdaptHealth sales and support staff to ensure timely receipt of documentation.
Identify trends and providing feedback and education to internal and external customers on compliant documentation requirements for services provided.
Requests authorization from state Medicaid programs.
Maintains and updates physician databases to ensure accurate delivery of billing documentation and communications with physician offices.
Competency, Skills and Abilities:
Decision Making
Analytical and problem-solving skills with attention to detail
Strong verbal and written communication
Excellent customer service skills
Proficient computer skills and knowledge of Microsoft Office
Ability to prioritize and manage multiple tasks
Reports To: Department Manager Approved by: Human Resources
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
Requirements
Minimum Job Qualifications:
High School Diploma or equivalent
One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry
Senior level requires two (2) years of work-related experience and one (1) year of exact job experience
Exact job experience is considered any of the above tasks in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance.
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
$28k-48k yearly est. 6d ago
Quality Chemist II
Buckman International
Quality assurance specialist job in Memphis, TN
Description Quality Control II Buckman - Memphis, TN Location: Memphis, TNLanguage: EnglishTravel: up to 5% Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment. Ensure the delivery of accurate, timely, and compliant analytical data that supports product quality, regulatory standards, and cross-functional decision-making. Success in this role directly impacts product release timelines, operational efficiency, and customer satisfaction.Key Outcomes/ResponsibilitiesOutcome: Drive consistent and reliable product quality testing, recording, and compliance across manufacturing operations.
Actions:
Independently execute and validate quality tests using standardized procedures, ensuring precision, repeatability, and alignment with regulatory and internal benchmarks.
Lead real-time data logging and compliance audits, proactively identifying gaps and driving corrective actions to uphold documentation integrity and operational excellence.
Facilitate cross-functional communication and escalation protocols for non-conforming products, ensuring timely resolution and alignment with production and engineering teams.
Demonstrate proficiency in QA/QC protocols, maintaining up-to-date knowledge of approved testing methodologies by product and material type, and contributing to continuous improvement initiatives.
Outcome: Ensure consistent equipment reliability and precise calibration to support accurate testing, regulatory compliance, and uninterrupted lab operations. Actions:
Maintain and execute preventive maintenance schedules to ensure equipment uptime and minimize operational disruptions.
Perform and document precise calibrations in alignment with regulatory standards and internal quality protocols.
Monitor equipment performance trends and proactively address reliability issues through root cause analysis and corrective actions.
Collaborate with lab teams and vendors to resolve equipment issues quickly and ensure continuous support for testing operations.
Outcome: Maintain best-in-class lab facility and material management principles
Actions:
Ensure lab cleanliness, equipment readiness, and compliance through routine inspections, preventive maintenance, and adherence to safety and regulatory standards.
Implement efficient inventory and material management systems to maintain accurate stock levels, traceability, and minimize waste.
Drive continuous improvement initiatives to optimize lab layout, workflows, and resource utilization for enhanced operational performance.
Collaborate and train lab personnel to uphold best practices in facility care, material handling, and documentation
Outcome: Data Management & System SupportActions:
Ensure accurate and timely data entry, review, and reporting to support reliable test results and regulatory compliance.
Maintain and troubleshoot Macroview, SAP and other lab systems to ensure uninterrupted data flow and system integrity.
Implement data governance practices including version control, access management, and audit trail maintenance.
Collaborate with IT and quality teams to support system upgrades, validations, and continuous improvement of digital workflows.
Basic Qualifications
Education Requirements: Bachelor's degree in chemical engineering or related chemistry
Job Experience: 2-3 years
Competencies
Ensures Accountability - Holding self and others accountable to meet commitments
Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Drives Results - Consistently achieving results, even under tough circumstances
Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations
We appreciate the interest of recruitment partners, but we are not engaging external agencies for this role. #LI-TF1#LI-Onsite
$55k-83k yearly est. Auto-Apply 11d ago
Broker Representative / Documentation Specialist
Genconnect Recruiting and Consulting
Quality assurance specialist job in Nashville, TN
Broker Representative / Documentation Specialist located in Nashville, TN
Key Objectives:
o Move broker deals through the system quickly and efficiently
o Broker Management: communicate effectively with internal operations, customers, and brokers throughout entire deal process
Responsibilities
o Front End
Enter and Verify Applications into Salesforce as they come in from sales source or track deals that come in through Salesforce
Pull credit on guarantors and businesses to include Equifax, PayNet, and LexisNexis
Upload and organize all pertaining documents to the repository in Salesforce
Submit deals to credit
Enter information as needed into Salesforce
o Follow up
Once approved, communicate with sales or broker of status
Request and obtain from sales or broker any missing items needed prior to printing customer documents
Generate documents for brokers
Be able to identify, track, and clear exceptions through communication with brokers, sales, and customers on missing or needed document items through funding
Measurements and Responsibilities
o Enter new deals within two hours of reception
o Maintain a list of on-going deals to include status and missing items
o Maintain high satisfaction of customer and broker service
o Attend trade shows and other annual events upon request
Qualifications
Proficient in Office Suite of products
Effective communicator
Detail oriented
Salesforce experience preferred (not required)
Ability to work cooperatively with others
Highest character supported by strong references
Compensation Package
Competitive compensation package including base pay and competitive incentive plan; plus, 100% fully paid employer health care, dental, vision, life insurance, and a 401k plan with company match.
$28k-47k yearly est. 60d+ ago
Document Specialist
Veritas HHS
Quality assurance specialist job in Nashville, TN
Veritas-HHS seeks a Document Specialist to work at the 20th Judicial District Child Support Services of TN located in Nashville, TN.
About the Company
Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.
Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here's our Mission and Core Values.
Mission - Do socially useful work, have fun, and prosper.
Core Values - Integrity, innovation and creativity, quality of work, and customer service/teamwork.
Benefits we offer:
Health Insurance
Dental Insurance
Vision Insurance
401(k)
STD, LTD
Life Insurance
Employee Assistance Program
Telehealth Services
Paid Time Off
Nectar Rewards
About the Position:
The Document Management Technician processes incoming and outgoing mail, scans and indexes documents and maintains the file room.
Primary Responsibilities:
Processes incoming and outgoing mail.
Scans and indexes documents into the imaging system.
Maintains file room, ensuring all hard-copy files are filed/refiled correctly.
Maintains document destruction calendar.
Oversees on-site shredding of documents.
Provides courier support, as needed.
Other related duties as assigned.
Requirements
High School diploma, or equivalent.
A minimum of two years of office experience.
Mail room experience a plus.
$28k-47k yearly est. 60d+ ago
Digital Documentation Specialist
Ingram Content Group 4.6
Quality assurance specialist job in La Vergne, TN
Ingram Content Group (ICG) is hiring a Digital Documentation Specialist. to contribute to our CoreSource team. This person will be based in our Lavergne, TN office in the greater Nashville area.
In this role, the Digital Documentation Specialist: Creates, maintains, and refines product documentation and education for CoreSource, a digital distribution platform supporting the book publishing industry. This position focuses on creating educational resources that help clients effectively use our products. The role translates complex technical concepts into simple, understandable features and ensures alignment with the product strategy. Creates and maintains product documentation for assigned products and services, including updates for monthly releases and everyday enhancements. Compiles and analyzes reports, delivering KPIs and actionable recommendations to improve product resources and business outcomes.
Do you have experience working with publishers? Have a passion for helping publishers be successful?
At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram's business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business.
The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can't wait to meet you!
Required Qualifications:
Bachelor's degree or equivalent year for year directly-related experience.
2 years' reporting, writing, product, operations, or analytics experience
Preferred Skills:
Knowledge of business and management principles involved in strategic planning, resource allocation, product management, and coordination of people and resources
Keen interest in - and understanding of -- software products
Complex problem-solving skills
Prioritization skills
Advanced organization and time management skills
Strong personal computing skills
Oral and written communication skills
Critical thinking skills
Key Responsibilities:
Executes content strategy for CoreSource, with input and direction from Senior Manager, Digital Services and other stakeholders.
Prepares product documentation and videos for customers and internal stakeholders.
Reviews requirements and writes specifications for product features to support client useability; applying critical thinking and thoughtful questioning to understand the underlying requirement behind a feature request.
Oversees the betterment of product documentation to support product useability and client satisfaction.
Authors and develops training curriculum for internal and external customers.
Interfaces regularly with Account Management team, Marketing and other internal stakeholders to incorporate customer feedback into product enablement strategy.
Builds platform guidance for end user using WalkMe and other tools.
Participates in questions-and-answer sessions as needed. Contributes to knowledge base for assigned digital product.
Hiring Salary Range: $74,353k - $94,011k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Additional Information
Perks/Benefits:
A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
15 vacation days & 12 sick days accrued annually and 3 personal days
401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
Wellness program with access to onsite gym and basketball court for associates
Encouraged continued education with our tuition reimbursement program
Financial and in-kind opportunities to engage with non-profits in your community
Company match program for United Way donations
Volunteer opportunities and in-kind drives for non-profits throughout the year
Take breaks or brainstorm in our game room with ping pong & foosball
Casual Dress Code & Flexible Schedules (per team)
The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
EOE-Race/Gender/Veterans/Disabled
We participate in EVerify.
EEO Poster in English
EEO Poster in Spanish
$32k-42k yearly est. 29d ago
Technical Documentation Specialist
Star International Holdings
Quality assurance specialist job in Smithville, TN
Full-time Description
The Technical Documentation Specialist is responsible for creating, maintaining, and distributing technical documents, including operation manuals, service instructions, and other supporting materials. This role ensures that complex technical information is communicated clearly and effectively to engineers, service personnel, customers, and service agents. The specialist also develops technical illustrations, incorporates wiring diagrams, and manages documentation updates in coordination with engineering changes.
Duties and responsibilities
1. Research, develop, and produce technical documents for operation manuals, service kits, and other applications.
2. Model equipment using engineering BOMs in CAD programs to create detailed technical illustrations and exploded views.
3. Create high-quality technical illustrations in Adobe Illustrator from CAD models.
4. Gather data through documentation review, drawings, wiring diagrams, interviews with engineers and technical staff, and published material.
5. Prepare written text and coordinate layout and organization of materials according to outlines and specifications.
6. Generate parts lists to accompany exploded views from BOMs.
7. Review released Engineering Change Orders (ECOs) and update manuals affected by changes.
8. Draft ECOs to release new manuals and document revisions to existing manuals.
9. Assess and address the needs of end users of technical documentation.
10. Revise documents as new issues or updates arise.
11. Organize and maintain an inventory of technical documents for both current and obsolete products across all product lines.
12. Create and size images of parts for the parts website, including watermarking, and assign files to part numbers in the system.
13. Collaborate with external translators to produce operating manuals in multiple languages.
14. Develop Recommended Stocking Lists for all six product lines.
Requirements
Qualifications
Associate degree or equivalent in Technical Communication, Engineering, or related field.
Minimum of 3-5 years of experience in technical writing, documentation, or related technical field.
Strong understanding of technical concepts and ability to communicate complex information clearly.
Software Requirements:
Engineering Programs: Inventor, SolidWorks, AutoCAD
Graphic Programs: Adobe InDesign, Illustrator, Photoshop
Office Tools: Microsoft Office Suite
This position will be based in an office setting, but at times will require a hands-on approach. Occasional work in the manufacturing environment.
Physical requirements
Will be required to lift 30lbs occasionally, as engineering is supported.
$28k-48k yearly est. 60d+ ago
Technical Documentation Specialist
Bakers Pride
Quality assurance specialist job in Smithville, TN
The Technical Documentation Specialist is responsible for creating, maintaining, and distributing technical documents, including operation manuals, service instructions, and other supporting materials. This role ensures that complex technical information is communicated clearly and effectively to engineers, service personnel, customers, and service agents. The specialist also develops technical illustrations, incorporates wiring diagrams, and manages documentation updates in coordination with engineering changes.
Duties and responsibilities
1. Research, develop, and produce technical documents for operation manuals, service kits, and other applications.
2. Model equipment using engineering BOMs in CAD programs to create detailed technical illustrations and exploded views.
3. Create high-quality technical illustrations in Adobe Illustrator from CAD models.
4. Gather data through documentation review, drawings, wiring diagrams, interviews with engineers and technical staff, and published material.
5. Prepare written text and coordinate layout and organization of materials according to outlines and specifications.
6. Generate parts lists to accompany exploded views from BOMs.
7. Review released Engineering Change Orders (ECOs) and update manuals affected by changes.
8. Draft ECOs to release new manuals and document revisions to existing manuals.
9. Assess and address the needs of end users of technical documentation.
10. Revise documents as new issues or updates arise.
11. Organize and maintain an inventory of technical documents for both current and obsolete products across all product lines.
12. Create and size images of parts for the parts website, including watermarking, and assign files to part numbers in the system.
13. Collaborate with external translators to produce operating manuals in multiple languages.
14. Develop Recommended Stocking Lists for all six product lines.
Requirements
Qualifications
* Associate degree or equivalent in Technical Communication, Engineering, or related field.
* Minimum of 3-5 years of experience in technical writing, documentation, or related technical field.
* Strong understanding of technical concepts and ability to communicate complex information clearly.
Software Requirements:
* Engineering Programs: Inventor, SolidWorks, AutoCAD
* Graphic Programs: Adobe InDesign, Illustrator, Photoshop
* Office Tools: Microsoft Office Suite
This position will be based in an office setting, but at times will require a hands-on approach. Occasional work in the manufacturing environment.
Physical requirements
Will be required to lift 30lbs occasionally, as engineering is supported.
$28k-48k yearly est. 60d+ ago
Documentation Specialist
Adapthealth
Quality assurance specialist job in Carthage, TN
AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.
Documentation Specialist
Documentation Specialists creates and generates electronic forms requesting patient documents from physicians and insurances, as well as collect and manage patient eligibility documents. Additionally, responsible for maintaining a timely revenue cycle for all the goods and services provided by AdaptHealth.
Job Duties:
* Create and generate electronic forms requesting patient documents from physicians.
* Collect and manage patient eligibility documents such as prescriptions, certificates of medical necessity, letters of medical necessity and prior authorizations.
* Contact doctor offices as necessary to collect prescriptions, certificates of medical necessity, letters of medical necessity, clinical notes, and lab results.
* Contact insurance companies to collect approved prior-authorization requests.
* Escalate recurring problem accounts or physician groups or other trends to the management appropriately and in a timely manner.
* Maintain regular, predictable, consistent attendance and flexibility to meet the needs of the department.
* Understand and follow all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements.
* Plan and organize work effectively and ensure its completion.
* Meet all productivity requirements.
* Demonstrate team behavior and promote a team-oriented environment.
* Actively participate in continuous quality improvement.
* Always represent the organization professionally.
* Serve as backup to Customer Service department for customer concerns, issues, complaints, or questions.
* Analyze documentation required for billing services and ensure compliance to payer requirements.
* Resolve pending revenue by reconciling received documentation and pending charges.
* Collaborates with physician offices, AdaptHealth sales and support staff to ensure timely receipt of documentation.
* Identify trends and providing feedback and education to internal and external customers on compliant documentation requirements for services provided.
* Requests authorization from state Medicaid programs.
* Maintains and updates physician databases to ensure accurate delivery of billing documentation and communications with physician offices.
Competency, Skills and Abilities:
* Decision Making
* Analytical and problem-solving skills with attention to detail
* Strong verbal and written communication
* Excellent customer service skills
* Proficient computer skills and knowledge of Microsoft Office
* Ability to prioritize and manage multiple tasks
* Reports To: Department Manager Approved by: Human Resources
* Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
Requirements
Minimum Job Qualifications:
* High School Diploma or equivalent
* One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry
* Senior level requires two (2) years of work-related experience and one (1) year of exact job experience
* Exact job experience is considered any of the above tasks in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance.
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
$28k-48k yearly est. 60d+ ago
Digital Documentation Specialist
Ingram Content Group 4.6
Quality assurance specialist job in La Vergne, TN
Job Description
Ingram Content Group (ICG) is hiring a Digital Documentation Specialist. to contribute to our CoreSource team. This person will be based in our Lavergne, TN office in the greater Nashville area.
In this role, the Digital Documentation Specialist: Creates, maintains, and refines product documentation and education for CoreSource, a digital distribution platform supporting the book publishing industry. This position focuses on creating educational resources that help clients effectively use our products. The role translates complex technical concepts into simple, understandable features and ensures alignment with the product strategy. Creates and maintains product documentation for assigned products and services, including updates for monthly releases and everyday enhancements. Compiles and analyzes reports, delivering KPIs and actionable recommendations to improve product resources and business outcomes.
Do you have experience working with publishers? Have a passion for helping publishers be successful?
At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram's business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business.
The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can't wait to meet you!
Required Qualifications:
Bachelor's degree or equivalent year for year directly-related experience.
2 years' reporting, writing, product, operations, or analytics experience
Preferred Skills:
Knowledge of business and management principles involved in strategic planning, resource allocation, product management, and coordination of people and resources
Keen interest in - and understanding of -- software products
Complex problem-solving skills
Prioritization skills
Advanced organization and time management skills
Strong personal computing skills
Oral and written communication skills
Critical thinking skills
Key Responsibilities:
Executes content strategy for CoreSource, with input and direction from Senior Manager, Digital Services and other stakeholders.
Prepares product documentation and videos for customers and internal stakeholders.
Reviews requirements and writes specifications for product features to support client useability; applying critical thinking and thoughtful questioning to understand the underlying requirement behind a feature request.
Oversees the betterment of product documentation to support product useability and client satisfaction.
Authors and develops training curriculum for internal and external customers.
Interfaces regularly with Account Management team, Marketing and other internal stakeholders to incorporate customer feedback into product enablement strategy.
Builds platform guidance for end user using WalkMe and other tools.
Participates in questions-and-answer sessions as needed. Contributes to knowledge base for assigned digital product.
Hiring Salary Range: $74,353k - $94,011k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Additional Information
Perks/Benefits:
A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
15 vacation days & 12 sick days accrued annually and 3 personal days
401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
Wellness program with access to onsite gym and basketball court for associates
Encouraged continued education with our tuition reimbursement program
Financial and in-kind opportunities to engage with non-profits in your community
Company match program for United Way donations
Volunteer opportunities and in-kind drives for non-profits throughout the year
Take breaks or brainstorm in our game room with ping pong & foosball
Casual Dress Code & Flexible Schedules (per team)
The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
EOE-Race/Gender/Veterans/Disabled
We participate in EVerify.
EEO Poster in English
EEO Poster in Spanish
$32k-42k yearly est. 29d ago
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