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  • Claims Quality Assurance Specialist

    Frontline Homeowners Insurance

    Quality assurance specialist job in Lake Mary, FL

    Job Description About Company: At Frontline Insurance, we are on a mission to Make Things Better, and our employees play a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one. What makes us different? At Frontline Insurance, our core values - Integrity, Patriotism, Family, and Creativity - are at the heart of everything we do. We're committed to making a difference and achieving remarkable things together. If you're looking for a role where you can make a meaningful impact and grow your career, your next adventure starts here! Learn more about Frontline Insurance here. About the Role: The Claims Quality Assurance Specialist plays a critical role in ensuring the accuracy, compliance, and efficiency of the claims processing function within the organization. This position is responsible for conducting detailed audits and reviews of claims to identify errors, inconsistencies, and opportunities for process improvement. The specialist collaborates closely with claims adjusters, underwriters, and other stakeholders to provide actionable feedback and support training initiatives that enhance overall claims quality. By maintaining rigorous quality standards, this role helps to minimize financial risk and improve customer satisfaction. Ultimately, the Claims Quality Assurance Specialist contributes to the integrity and reliability of the claims operation, supporting the organization's commitment to excellence and regulatory compliance. Minimum Qualifications: Bachelor's degree in Business, Insurance, Risk Management, or a related field. Minimum of 3 years of experience in claims processing, quality assurance, or a related insurance function. Strong knowledge of insurance claims procedures, industry regulations, and compliance standards. Proficiency in using claims management software and Microsoft Office Suite. Excellent analytical, organizational, and communication skills. Preferred Qualifications: Professional certifications such as AIC (Associate in Claims) or CPCU (Chartered Property Casualty Underwriter). Experience with data analytics tools and techniques to support quality assurance initiatives. Familiarity with regulatory requirements specific to the insurance industry in the United States. Demonstrated ability to lead quality improvement projects or initiatives. Experience working in a remote or hybrid work environment. Responsibilities: Perform comprehensive audits of claims files to assess accuracy, completeness, and adherence to company policies and regulatory requirements. Identify trends and root causes of errors or discrepancies in claims processing and recommend corrective actions to management. Collaborate with claims teams to provide feedback, coaching, and training aimed at improving claims quality and operational efficiency. Develop and maintain quality assurance documentation, including audit checklists, reports, and performance metrics. Monitor compliance with internal controls and external regulations, escalating issues as necessary to ensure timely resolution. Skills: The Claims Quality Assurance Specialist utilizes analytical skills daily to review and interpret claims data, identifying discrepancies and areas for improvement. Strong communication skills are essential for providing clear, constructive feedback to claims teams and collaborating with various departments to implement quality initiatives. Proficiency with claims management software and data analysis tools enables the specialist to efficiently conduct audits and generate detailed reports that inform decision-making. Organizational skills are critical for managing multiple audits simultaneously while maintaining accuracy and meeting deadlines. Additionally, knowledge of regulatory standards ensures that all claims processes comply with legal requirements, reducing risk and enhancing the organization's reputation.
    $42k-70k yearly est. 20d ago
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  • Quality Assurance Manager

    Curis System LLC

    Quality assurance specialist job in Oviedo, FL

    Job DescriptionBenefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance CURIS System is a growing Bio-decontamination company specializing in integrated systems for the Life Sciences, BioPharma and Healthcare facilities and installing bio-decontamination equipment nationwide. Our team is growing due to the principles of quality service, integrity, transparency, and hard work focused on superior customer satisfaction. We are looking for a Project Lead who is willing and able to manage while working with a small design and implementation teams. Candidates are expected to have a construction background and familiarity with electrical work, building regulations, structural steelwork, and reading blueprints/schematics. CURIS is looking for a Quality Manager who has expertise in mechanical / electrical/ pneumatic fields. This candidate must be a hardworking individual talented at investigating new applications and working in cross-functional teams. They must be enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow, and excel in any industry. This position would be responsible for the following rolls and responsibilities. Verify production and special projects compliance with quote/POs, internal submittal, and design drawings Assist in development of quality goals for newly initiated R&D projects to inform the design process towards zero-defect product release Understand pneumatic systems assembly/diagnostics and network/hard wired logic control systems Containment systems design & testing, operator exposure testing, pressure decay and leak testing Assist sales team with technical backup at their presentations, pre/post sale. Liaison between engineering and production departments, facilitating communications and maintaining appropriate awareness on project developments to facilitate quality processes and forecasting Develop, configure, and optimize quality processes from inception to start up and validation or certification in accordance with industry standards Prepare and present technical information to team members and management Maintain a working knowledge of government and industry quality codes and standards Verify compliance with detailed process documentation and operational instruction for work being conducted in the manufacturing areas and on-site using SOPs. Assist and advise on the creation or updating of non-existent or outdated policies. Prepare, check, and coordinate documentation to corroborate equipment design and application to include (but not limited to) commissioning items, FAT, SAT, IQ/OQ/PQ, calibration and maintenance deliverables, user manuals, and troubleshooting guides Use Microsoft Word and other software tools to create documents and other communications. Demonstrate respect, friendliness, and willingness to help wherever needed. Support customer service efforts by communicating with customers as needed in a friendly, efficient manner following outlined steps of service Aseptic process cycle development Calibration, airflow system validation, 3rd party equipment integration Evaluate existing procedures and make proactive adjustments to meet changing demands Use critical thinking to break down problems, evaluate solutions and make decisions which mutually support quality and business objectives Support and mentor project/electrical/mechanical design teams & production/site teams by providing a quality perspective for incorporation early in the design process Involve all team members to ensure quality is seen as individually driven & maintained in a team environment Actively track equipment troubleshooting requests to capture relevant quality KPIs based on issues experienced in field or via RMA Create standard validation protocols for decontamination services and organic laboratory services Commission /Validate/Service Pharmaceutical Aseptic and containment equipment Ideal background would include Electrical engineering management, commissioning engineer, project manager with 5+ years' experience. Committed to providing unprecedented technical support to clients. May have recent experience in Pharma commissioning & consultancy. Additional Skills may include Calibration of Pressure transmitters, Magnehelic gauges, Airflow sensors, Flow meters Airflow balancing within facilities and standalone downflow booth systems with airlocks Proficient with measurement, calibration, and test equipment Detail oriented, good organizational traits Knowledge of general safety and hygiene practices Strong analytical, problem-solving skills Strong written and verbal communication skills Ability to work in a team-oriented environment Quality Assurance Experience in a clean room environment and aseptic manufacturing environment Mechanically inclined with troubleshooting aptitude Knowledge of manufacturing methods, process & quality standards (ISO 9001, 21CFR Pt11 Electronic records & Signatures) Electrical/Mechanical Blueprint Reading P&ID reading for verification Process Flow Diagrams HEPA Filter Testing Particle Counting Pressure Decay/Leak Testing DC & Variable Speed Drive Systems Electrical System Diagnosis Commissioning/Validation of Containment/Aseptic Systems Customer Service & Aftersales Support Document Writer for policies and cause and effect documentation Compliance Within cGMP Environment Microsoft Excel/Word/Project/Powerpoint Compliance With NEC Electrical Codes/ATEX/UL Electrical Panel Building knowledge basic for verification
    $63k-97k yearly est. 27d ago
  • Manager Quality Assurance

    Avocet Aviation Services

    Quality assurance specialist job in Sanford, FL

    Manager Quality Assurance MRO Operations Department: Quality Assurance Employment Type: Full-Time, Salaried Avocet Aviation Services is a growing FAA-certificated MRO providing aircraft maintenance, repair, and overhaul services to commercial and specialized aviation operators. We pride ourselves on safety, compliance, operational excellence, and a collaborative culture that values professionalism and continuous improvement. Position Overview Avocet Aviation Services is seeking a Manager of Quality Assurance (MQA) to lead and oversee our Quality Assurance system within a FAA Part 145 MRO environment. This role provides system-level oversight of quality, compliance, audits, and continuous improvement while maintaining independence from maintenance production activities. Key Responsibilities Lead and maintain the Quality Management System (QMS) Ensure compliance with FAA regulations, company policies, and customer requirements Establish and manage the Internal Evaluation and audit programs Conduct and support internal, external, customer, and FAA audits Analyze quality data, trends, and corrective actions Support quality-related training initiatives Coordinate manual control activities with the Director of Quality Control Promote a strong quality and safety culture Qualifications FAA certificate issued under 14 CFR Part 65 Strong knowledge of FAA Part 145 regulations Experience in quality assurance, auditing, or compliance within an aviation MRO or regulated environment Strong analytical, documentation, and communication skills Preferred Prior QA or compliance leadership experience in a Part 145 Repair Station Audit, SMS, or quality systems training Note: This position exercises functional supervision over quality assurance activities and audits but does not supervise maintenance production or approve return-to-service activities. Why Join Avocet Aviation Services Work in a safety-driven, FAA-compliant MRO environment Being part of a growing organization with opportunities to influence processes and outcomes Collaborate with experienced aviation professionals across engineering and operations Competitive compensation and benefits package Health Insurance, Dental, Vision, & 401k PTO and Holiday Plan Apply Now If you are an aviation professional with a passion for engineering, planning, and operational excellence, we invite you to apply for Aviation Engineer position and join the Avocet Aviation Services Team. Apply at: ******************************************* Equal Employment Opportunity (EEO) Avocet Aviation Services is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. FAA / DOT Drug & Alcohol Program Compliance This position may be subject to the FAA and DOT Drug and Alcohol Testing Program in accordance with 14 CFR Part 120 and 49 CFR Part 40. Employment is contingent upon successful completion of pre-employment drug testing and continued compliance with all applicable testing requirements. Safety & Regulatory Compliance All employees are required to comply with FAA regulations, company policies, safety procedures, and Quality Management System (QMS) requirements. Disclaimer This job description describes the general nature of the position and is not intended to be an exhaustive list of duties. Responsibilities may be modified as business needs require.
    $63k-97k yearly est. 4d ago
  • Quality Assurance Manager

    JE Technology Solutions Inc.

    Quality assurance specialist job in Apopka, FL

    Job DescriptionDescription: JE Technology Solutions is seeking an experienced Quality Assurance Manager to lead and continuously improve the company's Quality Management System (QMS) while championing a Zero Defects culture across engineering, manufacturing, and supplier networks. This role serves as the ISO 9001 Management Representative, ensures product quality and compliance throughout all phases of fabrication and manufacturing, and strengthens customer confidence in JE Technology's aircraft maintenance safety platforms and related metal fabrication products. The Quality Assurance Manager provides strategic and hands-on leadership to the Quality Department and partners closely with Engineering, Operations, Supply Chain, and customers to drive operational excellence, safety, and continuous improvement. Essential Duties & Responsibilities · Quality Management System (QMS) Leadership · Own, maintain, and continuously improve the company's ISO 9001-compliant Quality Management System. · Serve as the Management Representative to certification bodies, customers, and auditors. · Administer document control and change management processes, including oversight of the QMS SharePoint site. · Lead integration of acquired organizations or new programs into the existing QMS. · Ensure compliance with internal procedures, customer requirements, and regulatory standards. Audit, Compliance & Corrective Action · Plan and execute internal, supplier, and customer audits. · Lead root cause analysis, corrective and preventive actions (CAPA), and verify effectiveness and closure. · Review contract deliverables, customer submissions, and quality records to ensure conformance. · Ensure adherence to safety, security, and compliance requirements across manufacturing and testing activities. Quality Oversight, Inspection & Testing · Establish and maintain inspection and testing procedures for fabrication, welding, machining, assembly, and final product verification. · Oversee calibration, inspection, and test equipment to ensure accuracy and compliance. · Monitor and analyze defects, nonconformances, scrap, rework, and warranty issues. · Provide quality oversight throughout all phases of manufacturing, including vehicle or complex program builds. Supplier Quality Management · Lead and improve the supplier quality program, including risk assessment, audits, and improvement initiatives. · Partner with Supply Chain to ensure supplier compliance with quality and contractual requirements. · Drive structured supplier corrective actions and long-term quality improvements. Performance Metrics & Continuous Improvement · Define, track, and report quality KPIs such as first-pass yield, defect trends, audit results, and customer returns. · Conduct deep-dive analyses on systemic quality issues and implement preventive solutions. · Champion Lean Manufacturing, Six Sigma, and 5S initiatives to improve quality, efficiency, and consistency. · Promote a culture of accountability, compliance awareness, and continuous improvement. Customer & Cross-Functional Engagement · Serve as the primary point of contact for customer quality concerns and escalations. · Partner with Engineering, Operations, and Project Management to integrate quality throughout the product lifecycle-from design through shipment. · Ensure timely communication, investigation, and resolution of customer quality issues. People Leadership & Development · Lead, coach, and develop the Quality Department, including Quality Engineers, Inspectors, Technicians, and QA Coordinators. · Provide training on quality standards, procedures, and best practices to both hourly and salaried employees. · Foster a strong quality mindset, professional growth, and high-performance culture within the team. Other Duties · Support mission assurance, reporting requirements, and other responsibilities as assigned to meet business needs. · Directly supervises the Quality Department staff, including Quality Engineers, Inspectors, and Quality Technicians. · Responsible for performance management, training, and professional development of the team. Core Competencies: · Leadership and People Development· Analytical and Problem-Solving Skills· Continuous Improvement Mindset· Root Cause Analysis and Corrective Action· Communication and Collaboration· Attention to Detail and Accuracy· Technical Proficiency in Quality Tools and Systems· Customer Focus Requirements: · Bachelor's degree with a focus on Quality, Operations Management, Engineering, or related field. · Bachelor's degree with 8+ years of relevant experience or Master's degree with 6+ years of relevant experience (equivalent experience may be considered). · Strong working knowledge of ISO 9001:2015 (auditor and/or auditee experience preferred). · Demonstrated experience leading audits, closing findings, and implementing robust corrective actions. · Experience in manufacturing environments involving metal fabrication, welding, machining, and assembly. · Ability to read and interpret engineering drawings, specifications, procedures, and work instructions. · Proven ability to define quality metrics, analyze trends, and drive measurable improvement. · Strong leadership, communication, negotiation, and influence skills (with and without authority).· Experience developing procedures, processes, and training programs.· Proficiency in Microsoft Office (Excel, Word, PowerPoint; MS Project a plus).· Willingness to travel up to approximately 20%, domestic and occasional international. Preferred Qualifications · AWS Certified Welding Inspector (CWI). · Experience with ERP systems. · Aerospace, aviation support equipment, or regulated manufacturing experience. · Lean Six Sigma certification or equivalent continuous improvement training. JE Technology Solutions, Inc. is a Zero Tolerance Drug Free Workplace. All offers of employment by JE Technology Solutions, Inc. are contingent on completion of a drug test within 2 business days of your offer acceptance and a background check with results in compliance with company policy. Upon hire, JE Technology Solutions, Inc. uses E-Verify to verify employment eligibility for all roles based in the United States. JE Technology Solutions, Inc. is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $63k-97k yearly est. 27d ago
  • QA Analyst

    Apexon

    Quality assurance specialist job in Lake Mary, FL

    Required Skills API testing with REST/SOAP Integration Testing Strong SQL Experience Experience with Hybrid-Agile Methodology Experience with Defect Tracking and Test Management tools like ADO,JIRA etc Documentation ,Communication and collaboration across the multiple Teams. Preferred Skills Responsibilities Work effectively within a hybrid agile environment, managing timeline extensions, escalating issues. Communicate Effectively for status reviews, discussing progress, risks, impediments to maintain project quality. Strong analytical skills: Demonstrated ability to interpret complex requirements, solve problems, and propose innovative solutions. Experience with API testing: Proficient in designing, executing, and automating tests for REST/SOAP APIs; able to validate data, error handling, and security scenarios. Hands-on experience with end-to-end integration testing involving multiple stakeholders and platforms. Design and develop quality test cases from Business Requirement Documents. Solid understanding of project management principles and experience managing cross-functional teams. Familiarity with establishing and reviewing ITIL and SDLC processes. Effective written and verbal communication skills Proficiency with test management and defect tracking tools (e.g., ADO, Jira, TestRail, Postman etc). Experience working in hybrid agile environments. Certification in relevant QA, project management, or Agile methodologies (e.g., ISTQB) is preferred. Expected Deliverable(s) Test Case Writing and Execution Job Location : Lakemary, Florida, United States Latest Digital Insights BLOG Scaling Innovation with Lab as a Service: Turning Digital Transformation into Enterprise Value Innovation is no longer a long-horizon concept. It is a… Success Story A Leading Automotive SaaS Provider Revolutionizes Identity Management with… Apexon Enhances User Satisfaction 40% Increased System Resilience… Success Story Global Tech Giant Exponentially Increases Customer… Apexon leverages Agile and outcome-based delivery model to… White Papers The Future of BFSI: Generative AI… Building A Roadmap To Success Blog Beyond Testing: Engineering Resilient Systems with Hardware, Software… In today's hyper-connected digital world, true resilience requires more than… Services TAKE THE DEVOPS SELF-ASSESSMENT How can we help you? Please enable JavaScript in your browser to complete this form. Please enable JavaScript in your browser to complete this form. Multiple Choice * * Artificial Intelligence * Data & Analytics * Digital Engineering * Experience Name * First Last Business Email * Direct Phone Number Question or Message * Custom Captcha * = Checkboxes * privacy policy and terms and conditions)" aria-errormessage="wpforms-24789-field_29_1-error" checked='checked'>By checking this box, I agree to receive SMS messages about [Message Type] from Apexon at the phone number provided above. The SMS frequency may vary. Data rates may apply. Text HELP to ************** for assistance. Reply STOP to opt out of receiving SMS messages (privacy policy and terms and conditions) Lead Source *Lead SourceSearch - Organic Submit *************** Collapse All Quick Links Artificial Intelligence Agentic AI Generative AI Advanced Analytics, AI/ML Intelligent Automation Data & Analytics RegTech Data Visualization Microsoft Fabric Data Management & Governance Data Strategy Managed Data Services Data Engineering Digital Engineering Cloud Native Platform Engineering * Cloud Strategy * Cloud Migration * Cloud Enablement * Cloud-Native Development * Application Modernization * Site Reliability Engineering * DevOps * Chaos Engineering Application Development * Custom Application Development * Low-code/No-code Development * Interactive Experiences IoT Development * Connected Medical Devices Quality Engineering * Test Automation * Functional Testing * Performance Testing * Regression Testing * Security Testing * Intelligent Testing & Automation for Salesforce * Compatibility Testing * Selenium-Based Test Automation * IoT Testing * Wearable Testing * Visual Testing * Intelligent Testing * Service Virtualization Experience UI/UX * UX Workshops * UI/UX Design * UX Research-as-a-Service Digital Commerce * Ecommerce Enablement * Digital Experience * Managed Services Salesforce Customer Experience Employee Experience Enterprise Service Management Apexon, Copyright 2026. All rights reserved. * * * * * * SitemapGlossaryPrivacy PolicyTerms & Conditions
    $57k-74k yearly est. Easy Apply 2d ago
  • QA/QC

    Wire3

    Quality assurance specialist job in Leesburg, FL

    Wire 3 is dedicated to providing affordable, high-speed, and high-bandwidth internet services to households in our local communities. Our mission is to not only deliver the best internet experience in Florida but also provide the exceptional customer care our customers deserve. With cutting-edge fiber optic technology at its core, Wire 3 ensures ultra-fast, reliable connections, minimizing disruptions and maximizing your online experience. Backed by private equity, Wire 3 is on an exciting trajectory of rapid growth. We're actively seeking driven, talented individuals to join our team of passionate and collaborative professionals who share a common vision of excellence. If you're looking to be part of a dynamic and fast-growing organization, we'd love for you to help us continue delivering industry-leading service to our customers. JOB OVERVIEW: The QA/QC Inspector ensures that all construction installations comply with Wire 3's safety and quality management standards. This role supports overall project quality control, verifies completed work, and ensures compliance with company specifications. RESPONSIBILITIES: Verify units placed by both internal and external OSP placing crews. Identify and address construction installations that do not meet Wire 3 specifications. Review drawings and finalize as-builts for final records. Communicate project risks to the Construction Manager as they arise. Assist in implementing project and program plans as assigned. Work closely with Field Supervisors to assess completion and inspection-ready segments. Provide documentation, reports, and updates to Regional Management as directed. Utilize company tracking systems to report crew productivity and weekly job progress. REQUIRED SKILLS / ABILITIES: Strong attention to detail and ability to identify quality control issues. Proficiency in Microsoft Excel and Word. Effective communication and problem-solving skills. EDUCATION / EXPERIENCE: High school diploma or equivalent required. Previous experience in construction quality control or a related field preferred. PHYSICAL REQUIREMENTS: Ability to walk extensively, bend frequently, and lift up to 50 lbs. BENEFITS: Company-paid premiums for medical, dental, and vision insurance for you and your dependents Dynamic environment with diverse growth opportunities Emphasis on learning and development to support career and personal growth Work-life balance - 120 hours paid time off (PTO) after 90-day probation period 40 hours of paid sick leave 6 major paid holidays off 401(k) plan with company match. EOE STATEMENT: Wire 3 is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Wire 3 is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Wire 3 are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, national origin, disability status, veteran status, domestic violence victim status or any other characteristic protected by the laws or regulations in the locations we operate. Wire 3 will not tolerate discrimination or harassment based on any of these characteristics. Wire 3 encourages applicants of all ages.
    $31k-58k yearly est. Auto-Apply 49d ago
  • QA/QC

    Wire 3 LLC

    Quality assurance specialist job in Leesburg, FL

    Wire 3 is dedicated to providing affordable, high-speed, and high-bandwidth internet services to households in our local communities. Our mission is to not only deliver the best internet experience in Florida but also provide the exceptional customer care our customers deserve. With cutting-edge fiber optic technology at its core, Wire 3 ensures ultra-fast, reliable connections, minimizing disruptions and maximizing your online experience. Backed by private equity, Wire 3 is on an exciting trajectory of rapid growth. We're actively seeking driven, talented individuals to join our team of passionate and collaborative professionals who share a common vision of excellence. If you're looking to be part of a dynamic and fast-growing organization, we'd love for you to help us continue delivering industry-leading service to our customers. JOB OVERVIEW: The QA/QC Inspector ensures that all construction installations comply with Wire 3's safety and quality management standards. This role supports overall project quality control, verifies completed work, and ensures compliance with company specifications. RESPONSIBILITIES: Verify units placed by both internal and external OSP placing crews. Identify and address construction installations that do not meet Wire 3 specifications. Review drawings and finalize as-builts for final records. Communicate project risks to the Construction Manager as they arise. Assist in implementing project and program plans as assigned. Work closely with Field Supervisors to assess completion and inspection-ready segments. Provide documentation, reports, and updates to Regional Management as directed. Utilize company tracking systems to report crew productivity and weekly job progress. REQUIRED SKILLS / ABILITIES: Strong attention to detail and ability to identify quality control issues. Proficiency in Microsoft Excel and Word. Effective communication and problem-solving skills. EDUCATION / EXPERIENCE: High school diploma or equivalent required. Previous experience in construction quality control or a related field preferred. PHYSICAL REQUIREMENTS: Ability to walk extensively, bend frequently, and lift up to 50 lbs. BENEFITS: Company-paid premiums for medical, dental, and vision insurance for you and your dependents Dynamic environment with diverse growth opportunities Emphasis on learning and development to support career and personal growth Work-life balance - 120 hours paid time off (PTO) after 90-day probation period 40 hours of paid sick leave 6 major paid holidays off 401(k) plan with company match. EOE STATEMENT: Wire 3 is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Wire 3 is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Wire 3 are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, national origin, disability status, veteran status, domestic violence victim status or any other characteristic protected by the laws or regulations in the locations we operate. Wire 3 will not tolerate discrimination or harassment based on any of these characteristics. Wire 3 encourages applicants of all ages.
    $31k-58k yearly est. Auto-Apply 49d ago
  • Quality Assurance Specialist / Customer Care Coordinator

    ARS 4.4company rating

    Quality assurance specialist job in Altamonte Springs, FL

    -Pay Range: $19.50 per hour / $20.50 Bilingual -Schedule: Various shifts between 8a-7pm with rotating weekends -Full-time, year-round work Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. What We Offer: Weekly pay via direct deposit Commission on top of hourly rate Paid training - no HVAC experience required Career path into Sales Advisor roles Full-time employees also receive: Insurance available after 31 days Low-cost medical (as low as $5/week) Dental, vision, HSA/FSA 401(k) with company match Paid time off + holiday pay Company-paid life insurance Responsibilities What You'll Do: Act as a key player in the customer satisfaction and quality assurance process by handling inbound concerns and proactively following up with customers Investigate service quality issues including pricing, damages, and technician performance Document and track all customer complaints and QA trends in a timely and detailed manner Coordinate resolutions by working closely with local service center teams and leadership Review and respond to customer satisfaction surveys, especially negative feedback Deliver quality insights and provide quarterly complaint analysis by branch and region Ensure service consistency and continuous improvement in the customer experience Qualifications What You Need: 1-2 years of customer service or call center experience Complaint resolution experience is REQUIRED 4-8 years of experience in quality control, inside sales, or a similar customer-focused role Exceptional communication skills and attention to detail Strong computer and documentation skills A proactive mindset, dependable attitude, and commitment to quality outcomes Pre-employment drug screen and nationwide background check required. *This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. * Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: ***********************************
    $19.5-20.5 hourly Auto-Apply 6d ago
  • DOCUMENT SPECIALIST SUPERVISOR - SES - 64041156

    State of Florida 4.3company rating

    Quality assurance specialist job in Spring Hill, FL

    Working Title: DOCUMENT SPECIALIST SUPERVISOR - SES - 64041156 Pay Plan: SES 64041156 Salary: $36,000.00- $38,000.00 annually Total Compensation Estimator Tool DOCUMENT SPECIALIST SUPERVISOR - SES Your Specific Responsibilities: This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets. This position is responsible for managing clerical staff in the administrative support functions of the Hernando County Health Department Clinic intake area(s). Develops long-range departmental plans, coordinates activities, and implements procedures to improve customer service and productivity. Responsible for the security of medical records and quality assurance and review activities. Responsible for initiating all associated personnel actions or effectively recommends such actions be processed as required. This position works in the Brooksville and the Spring Hill clinic. Directly responsible for ensuring that client intake, financial eligibility determination, scheduling, cashiering, and any and all support functions are provided by the intake area(s) staff. Ensures that clinic schedules in Health Management System are built, maintained, updated as indicated. Directly supervises medical records staff and support staff including but not limited to: Interviewing Clerks, Senior Clerk, Public Assistance Specialist, Senior Clerical Specialist, and Records Technicians. Trains employees in methods for performing an effective and efficient job, including the use of computers. Ensures staff is completely trained in their individual areas of responsibility within established time frames. Cross-trains subordinate staffing in all areas of responsibility and programs; staff is rotated to allow them to maintain proficiency. Refugee Health Coordinator including training staff, qualifying patients, financial reporting. QI mentor for Clinic Services staff. Manage staff processing of Medicaid Waiver Program and Presumptive Eligibility for Pregnant Women program (PEPW). Acts as back up to Medical Records Tech, process medical records, authorization to disclose. HMS clinic schedule maintenance. Patient Flow control and coordination. This includes monitoring and acting as manager with patient flow software (JTech). Scheduling appropriate staff and working in tandem with nursing supervisor, Director of Nursing and Administrative Services Director to ensure a quality patient experience completed in the most efficient manner. Timely certification of staff EARs as well as timely approval of personal EARs reports in HMS. Communicates with staff on a regular basis both individually and in staff meetings. Follows guidelines as set forth for the use of the State of Florida Purchasing Card as the holder and use of a Purchasing Card. Resolves complaints and ensures that customer questions are answered. Consults with supervisor and acts as liaison with other Hernando CHD departments, providing technical assistance to others as needed. Fills in for subordinate staff as needed, assisting staff with heavy workloads and clinic schedules. Works front desk, switchboard, appointment desk, and in records room, to ensure accuracy and completion of task assigned to subordinate staff along with maintaining quality, quantity, and efficient services to both internal and external customers. Implements and performs quality assurance checks and surveys regarding all programs and staff duties. Prepares monthly, quarterly, or annual reports as requested. Reviews all billing slips for errors upon return to the Clerk at exit, verifying accuracy and completeness prior to submission to Fiscal. To aid in planning and service utilization, reviews and analyzes clinic flow activities and data by breaking down information and data into separate parts and weighing the relative costs and benefits. This position develops, maintains, and administers written and approved policies and procedures for client intake, medical records, and client financials. Interprets and communicates policies. Attends training seminars and classes as they become available to maintain and improve competency in all areas. Performs other related duties as required or requested. Responsible for securing the designated information set for the purposes of protecting confidentiality, data integrity, and appropriate access, for all information both confidential and public record, which is stored in hard copy or electronic formats. Required Knowledge, Skills, and Abilities: * Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. * Judgment and Decision Making - Weighing the relative costs and benefits of a potential action. * Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures. * Service Orientation - Actively looking for ways to help people. * Social Perceptiveness - Being aware of others' reactions and understanding why they react the way they do. * Coordination - Adjusting actions in relation to others' actions. * Speaking - Talking to others to effectively convey information. * Writing - Communicating effectively with others in writing as indicated by the needs of the audience. * Reading Comprehension - Understanding written sentences and paragraphs in work related documents * Active Listening - Listening to what other people are saying and asking questions as appropriate. * Information Gathering - Knowing how to find information and identifying essential information. * Time Management - Managing one's own time and the time of others. * Critical Thinking - Using logic and analysis to identify the strengths and weaknesses of different approaches. * Identifying Downstream Consequences - Determining the long-term outcomes of a change in operations * Implementation Planning - Developing approaches for implementing an idea. * Identification of Key Causes - Identifying the things that must be changed to achieve a goal. * Visioning - Developing an image of how a system should work under ideal conditions. * Administration and Management - Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods. * Personnel and Human Resources - Knowledge of policies and practices involved in personnel/human resource functions. * Education and Training - Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles. * Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data. * Mathematics - Knowledge of numbers, their operations, and interrelationships including one or more of the following: arithmetic, algebra, geometry, calculus, statistics, and their applications * English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. * Law, Government and Jurisprudence - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process * Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques. * Public Safety and Security - Knowledge of some or all the following: weaponry, public safety, security operations, rules, regulations, precautions, prevention, protection of people, data and property Qualifications: Preferred - Have a minimum of one year customer service experience. Have a minimum of one year office experience. Have a minimum of one year Supervisory experience. Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: 7551 Forest Oaks Boulevard Spring Hill, FL 34606 300 S Main Street Brooksville, FL 34601 The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Annual and Sick Leave benefits; * Nine paid holidays and one Personal Holiday each year; * State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; * Retirement plan options, including employer contributions (For more information, please click *************** * Flexible Spending Accounts; * Tuition waivers; * And more! For a more complete list of benefits, including monthly costs, visit ***************************** Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: ****************** If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
    $36k-38k yearly 2d ago
  • Quality Assurance Specialist / Customer Care Coordinator

    ARS-Rescue Rooter

    Quality assurance specialist job in Altamonte Springs, FL

    Job Description -Pay Range: $19.50 per hour / $20.50 Bilingual -Schedule: Various shifts between 8a-7pm with rotating weekends -Full-time, year-round work Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. What We Offer: Weekly pay via direct deposit Commission on top of hourly rate Paid training - no HVAC experience required Career path into Sales Advisor roles Full-time employees also receive: Insurance available after 31 days Low-cost medical (as low as $5/week) Dental, vision, HSA/FSA 401(k) with company match Paid time off + holiday pay Company-paid life insurance Responsibilities What You'll Do: Act as a key player in the customer satisfaction and quality assurance process by handling inbound concerns and proactively following up with customers Investigate service quality issues including pricing, damages, and technician performance Document and track all customer complaints and QA trends in a timely and detailed manner Coordinate resolutions by working closely with local service center teams and leadership Review and respond to customer satisfaction surveys, especially negative feedback Deliver quality insights and provide quarterly complaint analysis by branch and region Ensure service consistency and continuous improvement in the customer experience Qualifications What You Need: 1-2 years of customer service or call center experience Complaint resolution experience is REQUIRED 4-8 years of experience in quality control, inside sales, or a similar customer-focused role Exceptional communication skills and attention to detail Strong computer and documentation skills A proactive mindset, dependable attitude, and commitment to quality outcomes Pre-employment drug screen and nationwide background check required. *This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. * Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: ***********************************
    $19.5-20.5 hourly 30d ago
  • Special Projects Coordinator-Quality Assurance Coordinator

    Volusia County, Fl

    Quality assurance specialist job in DeLand, FL

    Major Functions The Division of Emergency Medical Services is seeking a Special Projects Coordinator-Quality Assurance Coordinator. This position is responsible for highly responsible administrative staff work coordinating and participating in special projects, research, and assignments for the EMS Division. This position is tasked with activities including, but not limited to, quality assurance review and analysis; medical records management; development of feedback tools and mechanisms for Volusia County Emergency Medical Service (VC EMS) crews. Illustrative Duties (Note: These are intended only as illustrations of the various type of work performed. The omission of specific duties does not exclude them from the position.) * Oversees the Quality Assurance program to ensure compliance with EMS staff responsible for performing Quality Assurance reviews. In addition, the Quality Assurance (QA) coordinator will review cases to make recommendations for corrective action to the EMS Training Officer, the Clinical Services Manager, and/or to the Volusia County EMS Medical Director. * Gathers and analyzes data to identify trends, inconsistencies, deviations, or other irregularities in a scientific manner. * Reads and comprehends documents, including medical records as well as cardiac monitor information, and concludes from those records whether the crew adhered to or deviated from local protocols and acceptable medical standard of care. * Identifies, designs, develops and executes a plan to address deficiencies for isolated problems or utilizing a broad approach for systemic problems. * Collaborates with VC EMS management and other system stakeholders to identify performance objectives and collaborates to improve the effectiveness of the delivery of medical care to patients. * Meets with EMS staff to provide Quality Assurance feedback and coordinates multi-directional feedback, which may include various command staff (i.e., battalion chiefs, division commanders, deputy chiefs, chief). * Administers and maintains demographics for the electronic patient care reporting software. * Assists and oversees the workflow between EMS Billing Office and Fire/EMS crews for ticket resurrection on an as-needed basis; may also need to coordinate obtaining crew attestation statements as requested by the EMS Billing Office. * Manages data and generates reports for the State of Florida, Volusia County Government and the EMS Division relating to Volusia County EMS. * Maintains a positive working relationship with other first response agencies and the EMS Medical Director's office. * Compiles data from multiple internal databases and provides presentations to both internal and external stakeholders. * Monitors and reports out performance metrics for various recognition programs (e.g., American Heart Association EMS Mission: Lifeline, etc.) * May serve as the representative for Volusia County EMS on internal and external committees. This includes regularly scheduled meetings at hospitals regarding Quality Assurance initiatives (i.e. Stroke, ST-elevation myocardial infarction (STEMI), trauma meetings.) * Maintains Quality Assurance program(s) that are being used by the EMS Division. When new software solutions are added, the incumbent may be considered the project lead on the program. * Assists in the administration of changes to the electronic patient care reporting software. * May assist with initial and continuing education with prehospital providers. * May be assigned to other county locations based upon operational needs. * Attends work on a regular and consistent basis. * Must adhere to Federal, State, County and Local ordinances. * Responds to emergency situations as appropriate. * Performs other duties as assigned. Minimum Requirements Graduation from high school or possession of GEDand seven (7) years' verifiable clinical experience as a paramedic and/or registered nurse in a prehospital (911) or emergency room setting. Experience in performing quality assurance activities in a prehospital (911) or hospital setting that includes feedback closure with healthcare providers may substitute for five (5) of the seven (7) years of required experience. OR Bachelor's degree in Business Administration, Public Administration, or related field and a combined minimum total of three (3) years' verifiable clinical experience as a paramedic and/or registered nurse in a prehospital (911) or emergency room setting. Experience in performing quality assurance activities in a prehospital (911) or hospital setting that includes feedback closure with healthcare providers may substitute for one (1) of the three (3) years of required experience. A comparable amount of education, training or experience may be substituted for the education. The preferred candidate, having met the requirements, will have experience working in various patient care reporting software solutions and demonstrate they can produce reports based on data reviewed. Must possess and maintain a valid driver's license at time of hire. Must possess a valid Florida driver's license within 30 days of hire and maintain thereafter. Knowledge, Skills & Abilities * Knowledge of Microsoft 365. * Knowledge of the principles and practices of public administration. * Knowledge of federal, state and local laws, regulations and policies specific to all facets of emergency medical services delivery. * Knowledge of research techniques and availability of current information. * Knowledge of the constraints, processes and Health Insurance Portability and Accountability Act (HIPAA) laws in handling protected health information (PHI). * Ability to work in a patient care reporting software solution. * Ability to produce reports based on data reviewed. Critical thinking and prioritize to address and resolve deficiencies or problems. * Ability to read, write and comprehend complex documents, medical reports and documents and extrapolate medical information/procedures. * Ability to exercise judgment and discretion in establishing, applying, and interpreting policies and procedures including the knowledge of federal, state and local laws, regulations and policies specific to all facets of emergency medical services delivery. * Ability to establish and maintain effective working relationships with associates, subordinates, public officials, other governmental agencies, and the general public. * Ability to organize work and work independently without direct supervision. * Ability to compile data and speak/present on data to internal and external stakeholders. * Ability to express ideas clearly and concisely, orally and in writing, to groups and to individuals. This includes communicating with both uniformed and civilian personnel. * Ability to work under stressful conditions. * Ability to interact effectively and diplomatically with others. * Ability to provide an open, welcoming, and accessibility-first atmosphere that is conducive to Quality Assurance communications. * Must be able to relocate to other county locations based upon operational needs. ADA REQUIREMENTS: Mental Demands:Ability to read and comprehend professional manuals, legal documents, ordinances, statutes; instructions, reports, abstracts, financial reports, letters, and summaries. Ability to write reports, evaluations, summaries, letters, financial reports, procedures, and policies. Ability to perform advanced mathematical functions. Ability to speak publicly and extemporaneously; conversant in policies, techniques and procedures of discipline. Ability to analyze data and develop conclusions. Ability to identify and resolve problems. Physical Demands: Sedentary work. Ability to see, hear, talk. Visual acuity (peripheral vision, color acuity and depth perception) necessary to operate a motorized vehicle. Ability to lift 20 pounds. Environmental Demands: Inside work.
    $38k-58k yearly est. 4d ago
  • Document Specialist

    Mandarich Law Group, LLP

    Quality assurance specialist job in Lake Mary, FL

    Job Description We are seeking a skilled Legal Document Programmer to join our team. The ideal candidate will be responsible for programming legal documents within our case management system. This role requires a strong understanding of Microsoft Word, basic programming theory, and knowledge of legal processes. The candidate must possess excellent computer skills, effective communication abilities, and a solid understanding of data and variables. Experience with databases is also beneficial. Key Responsibilities: Program legal documents in the case management system. Utilize Microsoft Word for document creation and formatting. Apply basic programming theory and knowledge to automate document processes. Understand and implement legal processes within the system. Test and validate work products to ensure accuracy and functionality. Communicate effectively with team members and stakeholders. Analyze and manage data, ensuring proper handling of variables. Assist with database management and integration. Requirements Proficiency in Microsoft Word and strong computer skills. Basic understanding of programming theory and concepts. Knowledge of legal processes and terminology. Excellent communication skills, both written and verbal. Ability to test and validate work products. Strong analytical skills and attention to detail. Experience with databases is a plus. Preferred Skills: Familiarity with case management systems. Experience in legal document automation. Ability to work independently and as part of a team. Problem-solving skills and adaptability. Benefits Competitive Base Salary Medical, Dental, and vision coverage; 401K plan with company match PTO Paid Parental Leave Company-paid Life Insurance Short and Long Term Disability Insurance Convenient West Loop location, close to the CTA, Metra, Divvy, and major freeways (Chicago office) On-site gym (Chicago office only)
    $28k-51k yearly est. 25d ago
  • Quality Control Specialist

    H&A Farms

    Quality assurance specialist job in Mount Dora, FL

    About Us: H&A Farms is a family-owned, multigenerational agricultural business with operations in Orange, Lake, and Levy counties. The companies farming and packing operations manages 1,000+ acres and packs fruit for another 60+ growers throughout Florida and Georgia representing another 1,800+ acres. The company also has an agritourism business that operates as Amber Brooke Farms located in Eustis, Florida and provides u-pick, special events, festivals, and private event activities for nearly 10,000 guests every year. Job Summary: We are seeking a motivated and experienced Quality Control Specialist. In this role, you will be responsible for ensuring that the fruit we pack meets specific quality standards for freshness, appearance, and safety before they reach customers. This position is based in a fruit packing facility where temperatures typically range from 35°F to 55°F. Employees must be able to work comfortably and safely in a cool environment for extended periods of time while performing their job duties. The ideal candidate for this position should be well-organized and possess good communication skills. They should be comfortable with managing paperwork and utilizing information systems. A good understanding of quality control procedures is also important. Key Responsibilities: Inspect and test materials, equipment, processes, and products to ensure quality standards are met. Conducting tests and analyzing results to identify defects or inconsistencies in products and processes. Making recommendations for improvements based on the data collected during inspections. Collaborating with production and quality assurance teams to ensure compliance with quality standards. Maintaining accurate documentation of quality control tests and inspections. Qualifications: Work experience as a Quality Control Specialist or similar role in the fruit farm industry. Knowledge of food safety practices and prior experience working in environments where adherence to food handling standards is essential. Experience with relevant software, such as MS Office and data analysis software. Data collection and analysis skills. Computer knowledge and bilingual in Spanish and English is required. Join our team as a Quality Control Specialist and play a vital role in ensuring the excellence of our fruit while fostering a culture of continuous improvement within our organization. Job Type: Full-time Seasonal Work Location: In person
    $33k-52k yearly est. 60d+ ago
  • Quality Assurance Specialist

    Applied Concepts 3.9company rating

    Quality assurance specialist job in Lake Mary, FL

    Applied Concepts, Inc. has been in business for over thirty years. Currently, it is North America's largest provider of business development solutions and training for the automotive industry. Applied Concepts presently has over 8,000 automotive dealership partners throughout North America. Copy and paste this link in your browser to learn even more about our unique and successful company services: *************************** Job Description As Quality Assurance Specialist we help automotive and powersport businesses connect with their customers through extensive training and support. Over the past 30 years, we have worked with over 8,000 dealerships, strengthening their phone skills to ultimately help with generating more sales and creating a better overall experience for their clients. BENEFITS Hourly rate of $11.00 Excellent training to ensure your success Benefits, Medical/Dental/401K with match Paid Time Off, including holidays Qualifications Desire to work in a team environment, where hard work and dedication are acknowledged and rewarded Professional attitude Ability to listen for and notate accurately key points Strong interpersonal and communication skills Proficient use of grammar and spelling Additional Information All your information will be kept confidential according to EEO guidelines.
    $11 hourly 2d ago
  • Specialist, Quality Assurance for QC

    Astellas Pharma, Inc. 4.9company rating

    Quality assurance specialist job in Sanford, FL

    Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas! Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at ***************** Purpose and Scope: The Specialist, Quality Assurance for QC will be responsible for providing direct Quality oversight and support for Quality Control and US Methods and Tech Transfer laboratory operations and method qualification activities. This role will ensure adherence to agency regulations (GxP) and guidance, industry best practices, local regulations, and internal policies and procedures. This role will collaborate with cross-functional teams such as other Quality Assurance, Validation, Manufacturing, and MSAT teams to ensure quality and compliance. Essential Job Responsibilities: Quality Oversight of Laboratory Operations: * Provide QA oversight of QC laboratory activities, including testing of raw materials, in-process samples, drug substance and drug product, and environmental monitoring. * Conduct routine area walkthroughs to ensure laboratories operate in a state of control and comply with current Good Manufacturing Practices (cGxP). Test Method and Material Lifecycle Management: * Oversee the qualification, validation, and transfer of analytical methods, critical reagents, and reference standards. * Review and approve associated protocols, reports, and deviations to ensure compliance with regulatory and internal standards. Technical Leadership and Support: * Serve as a Subject Matter Expert (SME), providing advanced technical guidance and troubleshooting support for complex laboratory and quality-related issues. * Make informed decisions with minimal guidance, proactively seeking input when addressing cross-functional challenges. * Assist in workload management by prioritizing and distributing tasks across the team to ensure efficient execution of responsibilities. Data and Documentation Review: * Review and authorize laboratory testing data within Laboratory Information Management Systems (LIMS). * Review and approve Certificates of Analysis (CoA) and Certificates of Testing (CoT) to support batch disposition. * Review and approve Product Specification documents to ensure alignment with regulatory and internal requirements. Quality Systems and Compliance: * Lead or support nonconformances and deviations related to QC processes, including laboratory investigations, Out of Specification (OOS), and Out of Trend (OOT) results. * Author, review, and approve controlled documents such as Standard Operating Procedures (SOPs), specifications, protocols, and reports for Quality and GMP-related functions. * Author, review, and approve Quality System records, including Nonconformances, Corrective and Preventive Actions (CAPAs), and Change Management documentation, with thorough causal and impact assessments.
    $36k-53k yearly est. 60d+ ago
  • Quality Specialist Mfg Indirect -Truss

    Builders Firstsource, Inc. 4.1company rating

    Quality assurance specialist job in Groveland, FL

    Responsible for examining materials for quality and defects. Maintains records regarding production and quality metrics. Investigates defects and errors to identify root cause and escalates or implements applicable resolution personally or in partnership with appropriate production and management personnel. Primary responsibilities Ensure quality of manufactured goods. Inspect goods as they are finished. May examine materials from suppliers before sending them to production line. Inspect components, subassemblies, and assemblies. Perform quick visual inspections. Test, measure, and analyze products. May order materials. Ensure company is meeting the standard codes in the manufacturing process. Record pass/fail grade of products. May produce detailed reports. High School diploma or GED and a minimum of one (1) year related experience.
    $33k-55k yearly est. 43d ago
  • Clinical Documentation Specialist- 500 dollar Sign on Bonus

    Complete Care 4.2company rating

    Quality assurance specialist job in Maitland, FL

    We are seeking a detail-oriented and dependable Clinical Documentation Specialist to support our clinical teams by ensuring accurate, timely, and compliant patient documentation. This role is essential to maintaining the integrity of medical records, supporting providers during patient encounters, and upholding documentation standards that contribute to high-quality patient care. The ideal candidate is adaptable, collaborative, and committed to excellence in clinical documentation. Position Purpose The purpose of the Clinical Documentation Specialist is to support providers and clinical operations by assisting with the creation, review, and maintenance of clinical documentation. This role helps ensure medical records are complete, accurate, and compliant with regulatory and organizational standards, allowing providers to focus on patient care while maintaining high documentation quality. Position Summary The Clinical Documentation Specialist supports high-quality patient care by assisting in the preparation, organization, and review of clinical records. This role involves drafting and updating clinical documents, supporting providers with accurate notetaking, and reviewing charts to ensure compliance, accuracy, and integrity. Responsibilities may evolve based on clinic needs and workflows. Supervision Received Compliance Director & Fleet Manager Duties & Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions. Assist in drafting, editing, and preparing clinical documentation to support patient care and clinic operations Scribe or summarize provider notes during or after patient encounters to ensure timely and accurate documentation Participate in systematic reviews and audits of clinical records to maintain accuracy, integrity, and regulatory compliance Maintain awareness of and adhere to documentation best practices, regulatory guidelines, and internal policies Provide general support for clinical documentation workflows, adapting to evolving processes and priorities Skills & Expectations Strong ability to draft, edit, and organize clinical documentation with precision and clarity Familiarity with common clinical terminology, procedures, and diagnoses High level of accuracy when reviewing and entering patient information, ensuring completeness and consistency Strict adherence to HIPAA regulations and patient privacy standards Ability to conduct basic chart audits to identify missing, incomplete, or inconsistent documentation Clear, professional verbal and written communication with providers and team members Flexibility and willingness to adapt to changing documentation workflows and regulatory updates Team-oriented mindset, supporting both clinical and administrative functions Ability to provide proficient language translation support as needed to facilitate effective communication with patients and staff Background Check Requirement: Employment is contingent upon successful completion of a Level 2 background check, in accordance with applicable state and federal regulations. More information regarding the screenings can be found at the following link: *********************************
    $29k-44k yearly est. Auto-Apply 38d ago
  • QA Technician

    Florida Food Products 4.1company rating

    Quality assurance specialist job in Eustis, FL

    Founded in 1954, Vibrant Ingredients is a leading provider of natural, clean label ingredients and systems that power extraordinary food and beverage experiences. The company's broad portfolio - including natural flavors, botanical extracts, functional nutrition, cold brew coffee, tea essences, and food protection solutions - enhances taste, texture, color, shelf life, and performance across a wide range of applications. Vibrant operates four state-of-the-art facilities across the United States and works with leading brands, manufacturers, and foodservice operators. With vertically integrated capabilities and a proven track record of innovation and execution, Vibrant helps customers accelerate to market without compromise. About the role: We are a trusted partner to our customers when it comes to innovation and an industry leader in clean label ingredients, we are a true partner. We collaborate with our customers in ways that respect people and the environment. A commitment to Purely Better™ drives our innovation team to discover new, on trend solutions. As a QA Technician, you play a critical role in ensuring that all manufactured products meet stringent quality standards and comply with industry regulations. This position involves conducting detailed inspections, performing tests, and analyzing data to identify defects or deviations from specifications. The QA Technician collaborates closely with production teams to implement corrective actions and continuous improvement initiatives that enhance product reliability and customer satisfaction. By maintaining accurate documentation and reporting, the technician supports traceability and accountability throughout the manufacturing process. Ultimately, this role is essential in safeguarding the integrity of the manufacturing output and upholding the company's reputation for quality excellence. How will you contribute: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Essential job functions and duties include, but are not limited to: Perform routine and non-routine inspections of raw materials, in-process components, and finished products to verify conformance to quality standards. Conduct various tests using precision measurement tools and equipment to assess product attributes such as dimensions, functionality, and durability. Document inspection results and test data accurately, maintaining detailed records for quality control and audit purposes. Identify, report, and track non-conformances or defects, working with production and engineering teams to facilitate root cause analysis and corrective actions. Participate in continuous improvement projects by providing quality data insights and recommending process enhancements to reduce defects and improve efficiency. Skills: The QA Technician utilizes their technical skills daily to perform precise measurements and inspections that ensure product quality. Proficiency with measurement instruments and the ability to interpret engineering drawings enable accurate verification of product specifications. Analytical skills are essential for identifying trends in quality data and supporting root cause investigations. Communication skills facilitate effective collaboration with production and engineering teams to implement corrective actions and improvements. Additionally, organizational skills are critical for maintaining detailed records and ensuring compliance with quality standards and regulatory requirements. Minimum Requirements/Qualifications: High school diploma or equivalent required; technical or vocational training in quality assurance or manufacturing preferred. Basic understanding of quality control principles and manufacturing processes. Experience using measurement tools such as calipers, micrometers, and gauges. Ability to read and interpret technical drawings, specifications, and quality documentation. Strong attention to detail and commitment to maintaining high-quality standards. Preferred Qualifications: Associate degree or certification in Quality Assurance, Manufacturing Technology, or related field. Experience with statistical process control (SPC) and quality management systems (QMS) such as ISO 9001. Familiarity with computerized quality inspection software and data entry systems. Previous experience in a manufacturing environment, particularly in the food and beverage industry. Strong problem-solving skills and the ability to work collaboratively in cross-functional teams. Work Environment: May involve exposure to allergens such as celery. What Vibrant Ingredients can offer you: Generous time off for vacations Paid Holidays 401(k) with company match Tuition reimbursement Medical/Dental/Vision Health & Wellness programs More about us: Vibrant Ingredients, headquartered in Lake Mary, FL, is one of the world's leading independent providers of natural ingredients. With a legacy spanning over 70 years, we deliver a diverse portfolio of clean label ingredients and innovative system solutions to the food and beverage industry. Our commitment to quality and performance is reflected in our American-made products, which enhance both taste and functionality. Backed by advanced manufacturing capabilities, we specialize in fermentation, patented cold brew extraction, custom flavor development, and a range of drying and blending technologies. Operating from four state-of-the-art facilities strategically located across the U.S., we ensure the accessibility of real, high-quality ingredients-helping our customers create better-for-you food and beverage for consumers. "Improving the food and beverages consumed by providing real ingredients from nature that work." This position is currently classified as on-site. Employees are eligible to participate in Medical, Dental, Vision, Life Insurance, 401(k), Holidays, Vacation, Tuition Reimbursement Program. The final salary offered for this position may take into account a number of factors including, but not limited to, location, skills, education, and experience. The Company reserves the right to modify, update, change and/or make corrections to this job description, at the sole discretion of senior management, at any time during the employee's employment term, at the sole discretion of management. EEO Statement Vibrant Ingredients is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Vibrant Ingredients will work with applicants to meet accommodation needs that are made known to Vibrant Ingredients in advance. **Please no external recruiters** 2nd Shift: 3PM to 11:30PM 3rd Shift: 11PM to 7:30AM
    $29k-40k yearly est. Auto-Apply 2d ago
  • Quality Assurance Manager

    Curis System

    Quality assurance specialist job in Oviedo, FL

    Benefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance CURIS System is a growing Bio-decontamination company specializing in integrated systems for the Life Sciences, BioPharma and Healthcare facilities and installing bio-decontamination equipment nationwide. Our team is growing due to the principles of quality service, integrity, transparency, and hard work focused on superior customer satisfaction. We are looking for a Project Lead who is willing and able to manage while working with a small design and implementation teams. Candidates are expected to have a construction background and familiarity with electrical work, building regulations, structural steelwork, and reading blueprints/schematics. CURIS is looking for a Quality Manager who has expertise in mechanical / electrical/ pneumatic fields. This candidate must be a hardworking individual talented at investigating new applications and working in cross-functional teams. They must be enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow, and excel in any industry. This position would be responsible for the following rolls and responsibilities…. Verify production and special projects compliance with quote/POs, internal submittal, and design drawings Assist in development of quality goals for newly initiated R&D projects to inform the design process towards zero-defect product release Understand pneumatic systems assembly/diagnostics and network/hard wired logic control systems Containment systems design & testing, operator exposure testing, pressure decay and leak testing Assist sales team with technical backup at their presentations, pre/post sale. Liaison between engineering and production departments, facilitating communications and maintaining appropriate awareness on project developments to facilitate quality processes and forecasting Develop, configure, and optimize quality processes from inception to start up and validation or certification in accordance with industry standards Prepare and present technical information to team members and management Maintain a working knowledge of government and industry quality codes and standards Verify compliance with detailed process documentation and operational instruction for work being conducted in the manufacturing areas and on-site using SOPs. Assist and advise on the creation or updating of non-existent or outdated policies. Prepare, check, and coordinate documentation to corroborate equipment design and application to include (but not limited to) commissioning items, FAT, SAT, IQ/OQ/PQ, calibration and maintenance deliverables, user manuals, and troubleshooting guides Use Microsoft Word and other software tools to create documents and other communications. Demonstrate respect, friendliness, and willingness to help wherever needed. Support customer service efforts by communicating with customers as needed in a friendly, efficient manner following outlined steps of service Aseptic process cycle development Calibration, airflow system validation, 3rd party equipment integration Evaluate existing procedures and make proactive adjustments to meet changing demands Use critical thinking to break down problems, evaluate solutions and make decisions which mutually support quality and business objectives Support and mentor project/electrical/mechanical design teams & production/site teams by providing a quality perspective for incorporation early in the design process Involve all team members to ensure quality is seen as individually driven & maintained in a team environment Actively track equipment troubleshooting requests to capture relevant quality KPIs based on issues experienced in field or via RMA Create standard validation protocols for decontamination services and organic laboratory services Commission /Validate/Service Pharmaceutical Aseptic and containment equipment Ideal background would include… Electrical engineering management, commissioning engineer, project manager with 5+ years' experience. Committed to providing unprecedented technical support to clients. May have recent experience in Pharma commissioning & consultancy. Additional Skills may include… Calibration of Pressure transmitters, Magnehelic gauges, Airflow sensors, Flow meters Airflow balancing within facilities and standalone downflow booth systems with airlocks Proficient with measurement, calibration, and test equipment Detail oriented, good organizational traits Knowledge of general safety and hygiene practices Strong analytical, problem-solving skills Strong written and verbal communication skills Ability to work in a team-oriented environment Quality Assurance Experience in a clean room environment and aseptic manufacturing environment Mechanically inclined with troubleshooting aptitude • Knowledge of manufacturing methods, process & quality standards (ISO 9001, 21CFR Pt11 Electronic records & Signatures) Electrical/Mechanical Blueprint Reading P&ID reading for verification Process Flow Diagrams HEPA Filter Testing Particle Counting Pressure Decay/Leak Testing DC & Variable Speed Drive Systems Electrical System Diagnosis Commissioning/Validation of Containment/Aseptic Systems Customer Service & Aftersales Support Document Writer for policies and cause and effect documentation Compliance Within cGMP Environment Microsoft Excel/Word/Project/Powerpoint Compliance With NEC Electrical Codes/ATEX/UL Electrical Panel Building knowledge - basic for verification Decontamination Equipment Welcome to CURIS System, the leading innovator in decontamination equipment designed to meet the rigorous demands of today's contamination control standards. Our pioneering hydrogen peroxide-based portable disinfection equipment provides high-level disinfection that can be effectively utilized in any environment without sacrificing power or reliability. Whether you're looking to address the needs of biosafety-level laboratories, cleanrooms, pharmaceutical manufacturing facilities, health-care facilities, or any industry requiring meticulous bio-decontamination, our solutions offer unmatched portability and efficacy. As experts in industrial decontamination, we ensure that our systems deliver consistently thorough treatments, helping maintain safety and a high-level of sterility assurance in an environment. At CURIS System, we understand the importance of reliable decontamination equipment in preventing cross-contamination and minimizing human error. Our advanced technology not only reduces the need for harmful or toxic chemicals but also includes comprehensive documentation capabilities, allowing users to record and track disinfection data. We blend cutting-edge technology with strategic processes, ensuring superior contamination control. Careers Interested in exploring career opportunities with CURIS System? As a global leader in decontamination technology, we continue to experience rapid growth and are always interested in speaking with new talent interested in joining our team. From administrative staff to engineering and research/development to sales and everything in between, we are always looking for people to join our journey in making a difference.
    $63k-97k yearly est. Auto-Apply 60d+ ago
  • Quality Assurance Specialist

    Applied Concepts 3.9company rating

    Quality assurance specialist job in Lake Mary, FL

    Applied Concepts, Inc. has been in business for over thirty years. Currently, it is North America's largest provider of business development solutions and training for the automotive industry. Applied Concepts presently has over 8,000 automotive dealership partners throughout North America. Copy and paste this link in your browser to learn even more about our unique and successful company services: *************************** Job DescriptionAs Quality Assurance Specialist we help automotive and powersport businesses connect with their customers through extensive training and support. Over the past 30 years, we have worked with over 8,000 dealerships, strengthening their phone skills to ultimately help with generating more sales and creating a better overall experience for their clients. BENEFITS Hourly rate of $11.00 Excellent training to ensure your success Benefits, Medical/Dental/401K with match Paid Time Off, including holidays Qualifications Desire to work in a team environment, where hard work and dedication are acknowledged and rewarded Professional attitude Ability to listen for and notate accurately key points Strong interpersonal and communication skills Proficient use of grammar and spelling Additional Information All your information will be kept confidential according to EEO guidelines.
    $11 hourly 60d+ ago

Learn more about quality assurance specialist jobs

How much does a quality assurance specialist earn in The Villages, FL?

The average quality assurance specialist in The Villages, FL earns between $33,000 and $89,000 annually. This compares to the national average quality assurance specialist range of $41,000 to $97,000.

Average quality assurance specialist salary in The Villages, FL

$54,000
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