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Become A Quality Assurance Supervisor

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Working As A Quality Assurance Supervisor

  • Evaluating Information to Determine Compliance with Standards
  • Making Decisions and Solving Problems
  • Interacting With Computers
  • Monitor Processes, Materials, or Surroundings
  • Getting Information
  • Deal with People

  • Make Decisions

  • Repetitive

  • Stressful

  • $75,797

    Average Salary

What Does A Quality Assurance Supervisor Do

Industrial production managers oversee the daily operations of manufacturing and related plants. They coordinate, plan, and direct the activities used to create a wide range of goods, such as cars, computer equipment, or paper products.

Duties

Industrial production managers typically do the following:

  • Decide how best to use a plant’s workers and equipment to meet production goals
  • Ensure that production stays on schedule and within budget
  • Hire, train, and evaluate workers
  • Analyze production data
  • Write production reports
  • Monitor a plant’s workers to ensure they meet performance and safety requirements
  • Streamline the production process
  • Determine whether new machines are needed or whether overtime work is necessary
  • Fix any production problems

Industrial production managers, also called plant managers, may oversee an entire manufacturing plant or a specific area of production.

Industrial production managers are responsible for carrying out quality control programs to make sure the finished product meets a specific level of quality. Often called quality control systems managers, these managers use programs to help identify defects in products, identify the cause of the defect, and solve the problem creating it. For example, a manager may determine that a defect is being caused by parts from an outside supplier. The manager can then work with the supplier to improve the quality of the parts.

Industrial production managers work closely with managers from other departments as well. For example, the procurement (buying) department orders the supplies that the production department uses. A breakdown in communication between these two departments can cause production slowdowns. Industrial production managers also communicate with other managers and departments, such as sales, warehousing, and research and design.

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How To Become A Quality Assurance Supervisor

Industrial production managers typically need a bachelor’s degree and several years of related work experience.

Education

Employers prefer managers have at least a bachelor’s degree. While the degree may be in any field, many industrial production managers have a bachelor’s degree in business administration or industrial engineering. Sometimes, production workers with many years of experience take management classes and become a production manager. At large plants, where managers have more oversight responsibilities, employers may look for managers who have a Master's of Business Administration (MBA) or a graduate degree in industrial management.

Work Experience in a Related Occupation

Many industrial production managers begin as production workers and move up through the ranks. They usually advance to a first-line supervisory position before eventually being selected for management. Most earn a college degree in business management or take company-sponsored classes to increase their chances of a promotion.

Production managers who join a firm immediately after graduating from college sometimes work as first-line supervisors before beginning their jobs as production managers.

Some managers begin working at a company directly after college or graduate school. They may spend their first few months in training programs, becoming familiar with the production process, company policies, and safety regulations. In large companies, many also spend short periods of time working in other departments, such as purchasing or accounting, to learn more about the company.

Important Qualities

Interpersonal skills. Industrial production managers must have excellent communication skills so they can work with managers from other departments, as well as with the company’s senior-level management.

Leadership skills. To keep the production process running smoothly, industrial production managers must motivate and direct the employees they manage.

Problem-solving skills. Production managers must be able to identify problems immediately and solve them. For example, if a product has a defect, the manager determines whether it is a onetime problem or the result of the production process.

Time-management skills. To meet production deadlines, managers must carefully manage their employees’ time as well as their own.

Licenses, Certifications, and Registrations

While not required, industrial production managers can earn certifications that show a higher level of competency in quality or management systems. The Association for Operations Management offers a Certified in Production and Inventory Management (CPIM) credential. The American Society for Quality offers credentials in quality control. Both certifications require specific amounts of work experience before applying for the credential, so they are generally not earned before entering the occupation.

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Quality Assurance Supervisor Videos

Quality Assurance Supervisor - Food Manufacturing

Quality Assurance and Control Manager - CRD/4051

Food Lion's Quality Assurance Lab

Quality Assurance Supervisor Jobs

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Quality Assurance Supervisor Career Paths

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Help others decide if this is a good career for them

Average Length of Employment
Quality Manager 4.0 years
Quality Supervisor 3.7 years
Quality Lead 3.1 years
Top Careers Before Quality Assurance Supervisor
Supervisor 6.2%
Manager 2.9%
Chemist 2.6%
Top Careers After Quality Assurance Supervisor
Manager 4.4%
Supervisor 3.9%
Consultant 2.9%

Do you work as a Quality Assurance Supervisor?

Quality Assurance Supervisor Demographics

Gender

Male

61.0%

Female

37.2%

Unknown

1.9%
Ethnicity

White

59.3%

Hispanic or Latino

18.1%

Black or African American

10.9%

Asian

8.1%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

70.5%

French

7.0%

Japanese

2.8%

German

2.5%

Italian

2.1%

Arabic

2.1%

Vietnamese

1.4%

Hindi

1.4%

Carrier

1.4%

Tagalog

1.4%

Portuguese

1.4%

Mandarin

1.1%

Romanian

0.7%

Russian

0.7%

Chinese

0.7%

Cantonese

0.7%

Urdu

0.7%

Polish

0.7%

Telugu

0.4%

Zulu

0.4%
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Quality Assurance Supervisor Education

Schools

University of Phoenix

27.6%

Community College of the Air Force

7.6%

Ashford University

6.0%

Excelsior College

5.4%

Auburn University

4.5%

Embry-Riddle Aeronautical University - Daytona Beach

3.7%

Mississippi State University

3.7%

Strayer University

3.5%

Thomas Edison State University

3.5%

Michigan State University

3.5%

Pennsylvania State University

3.5%

Purdue University

3.5%

Kansas State University

3.4%

Liberty University

3.4%

West Virginia University

3.2%

Oklahoma State University

2.8%

Capella University

2.8%

University of Georgia

2.8%

Northern Illinois University

2.8%

Southern New Hampshire University

2.8%
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Majors

Business

33.0%

Biology

10.1%

Management

7.5%

Chemistry

5.3%

Food Science

4.8%

Electrical Engineering

3.7%

Criminal Justice

3.2%

Computer Science

2.9%

Education

2.8%

Psychology

2.8%

Accounting

2.8%

Environmental Control Technologies/Technicians

2.5%

Microbiology

2.5%

Communication

2.4%

Nursing

2.4%

Project Management

2.4%

Computer Information Systems

2.3%

General Studies

2.3%

Industrial Technology

2.2%

Mechanical Engineering

2.2%
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Degrees

Bachelors

41.8%

Other

23.1%

Masters

17.7%

Associate

10.8%

Certificate

4.3%

Doctorate

1.2%

Diploma

0.9%

License

0.3%
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Quality Assurance Supervisor Videos

Quality Assurance Supervisor - Food Manufacturing

Quality Assurance and Control Manager - CRD/4051

Food Lion's Quality Assurance Lab

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Real Quality Assurance Supervisor Salaries

Job Title Company Location Start Date Salary
Supervisor, E-Media QA Dolby Laboratories, Inc. San Francisco, CA Mar 16, 2013 $114,127 -
$147,094
Senior Qa/Qc Piping Supervisor CB&I Inc. Houston, TX Sep 08, 2015 $113,776 -
$148,538
Quality Assurance Supervisor Electronics for Imaging, Inc. Fremont, CA Jul 12, 2015 $106,200
Supervisor, Quality Assurance Stamps.Com Inc. El Segundo, CA Mar 07, 2013 $104,000
IT Quality Assurance Supervisor Public Consulting Group, Inc. Boston, MA Jul 29, 2016 $103,000
Quality Assurance Supervisor Honeywell International Inc. Metropolis, IL Sep 10, 2014 $99,650
Quality Assurance Supervisor/Manager Winergy Drive Systems Corporation Elgin, IL Sep 25, 2016 $96,840
Quality Assurance Supervisor/Manager Winergy Drive Systems Corp Elgin, IL Jun 29, 2016 $93,115
Supervisor-Software QA Citizens Property Insurance Corporation Jacksonville, FL Nov 14, 2016 $91,936 -
$95,000
Quality Assurance Supervisor Sanmina Corporation San Jose, CA Apr 07, 2014 $90,852
QA Compliance Supervisor Nostrum Laboratories, Inc. Kansas City, MO Sep 25, 2014 $90,438
QA Supervisor Legalzoom.Com, Inc. Glendale, CA Oct 01, 2015 $89,981
Quality Assurance Supervisor Davita Inc. Coppell, TX Dec 15, 2014 $88,311
Quality Assurance Supervisor Kerry Inc. Union City, CA Jul 15, 2016 $76,855
Healthcare QA Supervisor Workmen's Circle Multicare Center New York, NY Sep 26, 2013 $76,489
Supervisor of Quality Assurance NCS Pearson, Inc. Iowa City, IA Apr 04, 2013 $76,176
Quality Assurance Supervisor Swift Beef Company Souderton, PA Mar 18, 2013 $75,000
Quality Assurance Supervisor Saputo Cheese USA, Inc. South Gate, CA Jun 21, 2013 $75,000 -
$90,000
Quality Assurance Supervisor Swift Beef Company Souderton, PA Dec 17, 2013 $75,000
QA Supervisor Amneal Pharmaceuticals of New York LLC Brookhaven, NY Nov 24, 2014 $75,000
Food Safety and Quality Assurance Supervisor Setton Pistachio of Terra Bella Inc. Terra Bella, CA Dec 30, 2016 $64,000
Quality Assurance Supervisor Whitewave Foods Company Dallas, TX Oct 30, 2014 $63,000
QA Supervisor Amneal Pharmaceuticals LLC Branchburg, NJ Sep 14, 2016 $62,042
Software Quality Assurance Supervisor Consumerinfo.Com Costa Mesa, CA Jun 29, 2016 $60,486 -
$92,955
Quality Assurance Supervisor Exel. Inc. D/B/A DHL Supply Chain (USA) Batavia, IL Aug 17, 2016 $60,000
QA Supervisor Kerry Inc. Owen, WI Apr 15, 2015 $60,000
Quality Assurance & Utilization Supervisor Carenet Homecare Services, Inc. Southfield, MI Sep 01, 2013 $59,446
Quality Assurance & Utilization Supervisor U.S. Home Health Care, Inc. Detroit, MI Sep 01, 2014 $58,781

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Top Skills for A Quality Assurance Supervisor

  1. Product Quality
  2. Procedures
  3. ISO
You can check out examples of real life uses of top skills on resumes here:
  • Conducted product quality audits with inspectors to ensure product met company specifications as well as United States Department of Agriculture guidelines.
  • Reviewed and approved manufacturing equipment/device calibration procedures.
  • Developed and maintained Quality Assurance Procedures and documentation that supported the manufacturing process and led to ISO certification.
  • Coordinate with Production to monitor and maintain sanitary conditions Train QA technicians on proper procedures for Quality and Food Safety Checks.
  • Supervised 6 in process Lab Technicians at a confections manufacturing facility to ensure product quality and finished product compliance.

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Top 10 Best States for Quality Assurance Supervisors

  1. New Hampshire
  2. Delaware
  3. Massachusetts
  4. Connecticut
  5. Texas
  6. New York
  7. Michigan
  8. District of Columbia
  9. South Carolina
  10. Wyoming
  • (136 jobs)
  • (68 jobs)
  • (782 jobs)
  • (231 jobs)
  • (1,344 jobs)
  • (756 jobs)
  • (455 jobs)
  • (108 jobs)
  • (223 jobs)
  • (15 jobs)

Top Quality Assurance Supervisor Employers

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Jobs From Top Quality Assurance Supervisor Employers

Quality Assurance Supervisor Videos

Quality Assurance Supervisor - Food Manufacturing

Quality Assurance and Control Manager - CRD/4051

Food Lion's Quality Assurance Lab

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