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Quality Assurance Supervisor remote jobs - 476 jobs

  • Director, Quality Assurance

    Age of Learning, Inc. 4.5company rating

    Remote job

    CompanyOverview Age of Learning is the leading developer of engaging and effective Pre‑K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company's research‑based curriculum, developed by education experts, includes the award‑winning programs ABCmouse.com Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy , My Reading Academy , and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit ********************** Summary We are seeking a Director of Quality Assurance to lead the QA discipline for our flagship consumer products, ABCMouse and Adventure Academy. This role is ideal for a strategic and technically adept leader passionate about quality, accountability, and continuous improvement. You will oversee the full QA ecosystem, spanning manual and automated testing, observability, and release readiness, ensuring that every build meets the highest standards of reliability, performance, and user satisfaction. This leader will elevate how QA is executed and measured at Age of Learning, building better traceability from requirements to releases. You will define and enforce processes that make testing coverage transparent, strengthen the connection between QA and production insights, and ensure our automation efforts are focused where they drive the most value. By combining technical expertise, data‑driven analysis, and team mentorship, you'll play a key role in delivering exceptional learning experiences for millions of families worldwide. Responsibilities Own and evolve the QA strategy across both ABCMouse and Adventure Academy, balancing manual and automated testing to maximize coverage and reliability. Establish end‑to‑end traceability between requirements, test cases, and production outcomes, ensuring full visibility into what was tested and why. Analyze and optimize test coverage, identifying gaps across device types, features, and performance tiers to align testing with user demographics. Drive continuous improvement in test documentation, defect triage, and regression analysis to reduce escaped bugs and improve release confidence. Oversee automation strategy and roadmap, identifying high‑value automation opportunities while ensuring manual testing complements automation effectively. Integrate QA into CI/CD pipelines, maintaining efficient pre‑release validation and post‑deployment verification processes. Leverage observability and customer feedback tools (APM, CSAT, app reviews) to surface quality issues proactively and inform QA priorities. Define and monitor quality metrics, ensuring QA effectiveness is measurable and actionable across teams and releases. Lead and mentor a cross‑functional QA team, fostering accountability, technical excellence, and a shared culture of quality. Collaborate closely with engineering, product, and release management to align QA processes with development velocity and business goals. Minimum Qualifications 8+ years in QA or software testing roles, including hands‑on test design, execution, and automation. 3+ years in QA leadership or management roles, overseeing teams and frameworks. Strong technical understanding of modern QA tools, automation frameworks, and scripting or programming relevant to testing. Proven experience with both manual (functional, exploratory) and automated (UI, API, integration, E2E) testing methodologies. Demonstrated success integrating QA with CI/CD pipelines and release processes. Solid understanding of test management systems (TestRail) and version control (Git). Excellent communication and stakeholder management skills, with the ability to translate QA insights into business impact. Proven ability to improve traceability, test coverage visibility, and cross‑team accountability. Preferred Qualifications Deep hands‑on experience with automation stacks such as Playwright, Cypress, Selenium/WebDriver, Appium, or Pytest. Experience scaling QA operations and automation frameworks in large consumer‑facing or SaaS environments. Background in mobile and web testing for educational or gaming products. Familiarity with observability tools and APM platforms for post‑deployment validation. Experience establishing QA metrics and reporting frameworks that guide executive decision‑making. Total Compensation The estimated salary range for a new hire in this position is $150,000 to $185,000 USD, depending on factors such as knowledge, skills, experience, and location. This position is also eligible for an annual discretionary bonus based on overall company performance and individual contributions. Age of Learning currently provides 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums A 401(k) program with employer match 15 paid vacation days (increases to 20 days on your 3rd anniversary), 12 observed national paid holidays, 9 sick days, and 16 paid volunteer hours per year Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions Security Advisory At Age of Learning, we prioritize a safe recruitment process. Communication will come solely from official Age of Learning email addresses, @aofl.com, or our verified LinkedIn Recruiter accounts - be cautious of deviations. We will never request sensitive personal information during the early application stages. Interviews are conducted via phone, in person, or Zoom - never through messaging apps. Job offers are communicated verbally and followed by written documentation via Docusign. Any requests for personal information will occur through secure channels only. An Equal Opportunity Employer Age of Learning, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender expression, age, physical or mental disability, medical condition, pregnancy, veteran or military status, marital status, sexual orientation, gender identity, domestic partner status, genetic information, or any other legally‑recognized protected basis under federal, state, or local laws, regulations, or ordinances. Age of Learning, Inc. (the “Company”) will consider qualified applicants with criminal histories pursuant to EEOC requirements and state applicable laws, e.g. New York City Fair Chance Act. Employee/Applicant Privacy Notice #J-18808-Ljbffr
    $150k-185k yearly 5d ago
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  • Regional Operations Supervisor

    Shared Imaging, LLC 3.8company rating

    Remote job

    Shared Imaging is a privately held organization that has been committed to growing organically and has doubled our revenue in the past 10 years and is committed to having the best technology possible to help support our clients. We pride ourselves on our "White Glove" service model by delivering the best patient experience possible. Shared Imaging is looking for a Full Time Regional Operations Supervisor in Northern California (Bay Area). The ideal candidate must possess: Effective organizational and interpersonal skills, ability to communicate and manage at all levels of the organization. Strong problem solving and critical thinking skills. Formal process and quality management training such as lean six sigma. A solid understanding of P&L reports and the drivers behind profitability. A positive track record of B2B customer engagement and management, preferably with healthcare providers. Experience creating and cultivating engaged, self-directed teams. Above average skill-level with Microsoft Word, Excel and PowerPoint Education, Experience and Travel Bachelor's degree minimum Knowledge of the US healthcare industry, diagnostic imaging trends and technology, along with imaging safety knowledge Graduate of an approved radiology technology program and is registered by ARRT, NMTCB, or ARMRIT required. Licensure from the state of California is preferred. Minimum of 2-3 years as a technologist required. MRI experience preferred. Imaging Management experience required (Supervisor, Manager or Director, 2-5 years preferred). Work from home, with overnight travel (5-7 nights/month). Must be willing to travel the following areas: San Francisco, San Rafael, Vallejo, Roseville, Walnut Creek and San Jose. Must reside within the Northern California area: Bay area or other surrounding areas We value our employees, and we want them to be healthy and happy. We offer competitive salaries, travel allowance and a diverse blend of benefits, incentives, and business practices and we are continually evaluating our offerings to ensure that Shared imaging is a truly great place to work! Health, dental, and vision insurance Company paid dental (with applicable health plans) 401k matching Employee Assistance Program Company sponsored and voluntary supplemental life insurance Voluntary short term / long term disability options Flex PTO & paid holidays Company swag Health club reimbursement Wellness program with generous incentives Employee recognition programs Referral bonus program Job training, professional development, & continued education The annual salary range for this role is $145,000 - $155,000/year, with a variable bonus, based on performance. Base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. This position is also eligible for a performance-based merit increase annually. Candidates will be assessed and provided offers against the minimum qualifications for this role and their individual experience. This role will also include an annual bonus that is paid biannually, with a car allowance, milage reimbursement, and stipend for home internet. We require that all Shared Imaging LLC employees have a completed background check and drug screen on file. Shared Imaging is committed to equal employment opportunity. The company offers a drug-free work environment to all qualified applicants without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, marital status, veteran status or any other category protected by applicable law. Equal employment opportunity includes hiring, training, promotion, transfer, demotions and termination.
    $145k-155k yearly 1d ago
  • Western US Regional Quality Manager

    E2 Optics 4.1company rating

    Remote job

    Why E2 Optics? 🔌Join E2 Optics as an Western US Regional Quality Manager!🔌 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow. At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA-we believe in lifting each other up, mentoring with purpose, and celebrating every win. If you're looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next. What You'll Do Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures. Promotes company Core Values to foster and safeguard family-centric culture. In cooperation with the Director of Quality, develops and manages corporate quality initiatives to build a world class program for US operations with the exception of one specific Strategic Account. Works with personnel in all areas and at all levels to achieve consistent Quality management practices throughout the US. Provides support to regional field leadership helping them build and maintain awareness of developing Quality Management solutions and adopt best practices. Maintains Quality Management programs for incorporation into the operational policies of the organization to provide regional construction operations leadership and consistency. Determines corrective or preventative measures where indicated and verifies measures have been implemented. Communicates the expectations, goals, standards, and metrics used to measure progress. Attends and supports required Quality Management meetings will all levels of both internal and external parties. Develops, follows-up and verifies completion of action items based off KPI's. Maintains Quality Management leadership and awareness skills among site Quality Managers to support compliance with internal and external requirements. Manages Quality training needs in accordance with both E2 Optics and customer guidelines. Provides technical and regulatory compliance expertise and support throughout the US operations under this description. Leads the investigation of quality challenges at region sites and cooperates in the preparation of material and evidence for organization use in lessons learned communications. Reviews, compiles and submits Quality Management reports required by strategic account operation under this description. Develop and execute the company-wide strategy for Quality Assurance (QA), Quality Control (QC), and Technical Training across all operations. Lead cross-functional quality programs to ensure consistent standards and continuous improvement across field operations. Define, standardize, and continuously improve QA/QC procedures specific to structured cabling, OSP, AV, DAS, and data center systems. Oversee jobsite inspections, audits, and closeout documentation to ensure work meets NEC, BICSI, TIA, and customer-specific standards. Oversee inspections, audits, and compliance efforts to meet internal standards and industry regulations. Collaborate with project, field, and engineering teams to identify quality gaps and implement corrective actions. Support ongoing workforce development, leadership training, and career pathing for technical roles. Support onboarding and certification programs for new hires, including BICSI and client-specific requirements. Support a technical training organization that equips employees with knowledge, certifications, and hands-on skills to perform at the highest level Establish and monitor KPIs and metrics for quality performance and training effectiveness. Champion a culture of accountability, safety, and continuous learning across the organization. Lead, mentor and support QA/QC and technical training teams across multiple locations. Travel: The individual in this role should be able and willing to travel as required by E2 Optics. What We Are Looking For Bachelor's Degree preferred in Engineering, Construction Management, Business, or related field. 5 + years Quality Management experience in progressively responsible leadership roles will be considered in lieu of a bachelor's degree. BICSI RCDD, PMP, or equivalent certifications preferred. Administration and Management: knowledge of business and management principles involved in strategic planning, resource allocation, standard modeling (SOP), leadership technique, production methods, and coordination of people and resources. Law and Government: knowledge of laws, legal codes, government regulations, and requirements. Building and Construction: knowledge of materials, methods, and the tools involved in the construction or repair of buildings, or other structures within Regional Datacenters. Proficient in using a computer and MS Office (Outlook, Word, Excel, Visio, etc.) and MS Project. 5+ years progressively responsible leadership roles with quality management experience in the low voltage, structured cabling, or data center construction industries. Experience understanding of BICSI standards, ANSI/TIA codes, and electrical/communications best practices. Extensive knowledge of QA/QC frameworks, regulatory standards, and technical best practices. Proven ability to build and scale quality programs in high-growth and field-based environments. What We Offer Competitive pay Opportunities for professional development and career growth BICSI training facilities A supportive and inclusive work environment Health, dental, and vision insurance Paid time off and holidays Work Environment and Physical Demands The standard work environment for this position includes both indoor business office settings and construction environments. The noise level is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must also regularly carry and climb ladders up to 20 feet. The employee must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies), if required. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Disclaimer The above job definition information is intended to describe the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
    $74k-109k yearly est. Auto-Apply 13d ago
  • Data Center QA/QC Manager

    Vertex Innovations 4.7company rating

    Remote job

    Vertex Innovations is seeking an experienced Data Center QA/QC Manager to support ground-up, mission-critical data center projects from break ground through final turnover. This role ensures construction quality, system compliance, and readiness for commissioning across civil, structural, and MEP scopes. Location: Initial Site Location: Dallas, TX (local candidates only - must be within daily commuting distance. Required to be on-site.) This position is considered remote work. While the initial site location is specified above, we are seeking candidates who are willing and able to travel 100% to various client project sites each week as assigned. Key Responsibilities: Lead QA/QC efforts for ground-up data center construction projects. Develop and manage project-specific QA/QC plans. Perform routine inspections across civil, structural, and MEP scopes. Identify deficiencies, issue punch lists, and track corrective actions. Verify compliance with IFC drawings, specifications, and approved submittals. Coordinate with GCs, subcontractors, vendors, and commissioning teams. Review PFCs, FPTs, startup documentation, and inspection reports. Support L1L5 commissioning, IST, load bank testing, and system energization. Review megger testing, IR scans, pressure testing, and cable certification. Oversee O&M manuals, as-builts, warranties, and turnover documentation. Participate in AHJ inspections and owner walkthroughs. Ensure compliance with OSHA and site safety requirements. Qualifications: Education: Bachelors degree in Engineering, Construction Management, or related field (or equivalent experience). Relevant certifications, such as Project Management Professional (PMP), Certified Commissioning Professional (CCP), ASHRAE Commissioning Process Management Professional (CPMP), or LEED Accredited Professional, are a plus. OSHA 30 Construction certification Experience & Skills: 7+ years of QA/QC experience on mission-critical or data center projects. Strong knowledge of ground-up construction sequencing and site development. Deep understanding of electrical, mechanical, BMS, Fire Life Safety, Access Control, and critical systems. Experience with UPS, generators, switchgear, PDUs, CRAH/CRAC units, and cooling systems. Ability to interpret construction drawings, specifications, and test reports. Experience supporting commissioning and integrated systems testing. Proficiency with Procore, Bluebeam, Smartsheet, and QA/QC tracking tools. Strong communication, documentation, and organizational skills. Ability to travel as required. Preferred Qualifications Hyperscale or colocation data center experience. Familiarity with ASHRAE, NFPA, IEEE, and Uptime Institute standards. Commissioning or QA/QC certifications. Experience with Cx Alloy and Primavera P6. Working Conditions: Initially must be within daily commuting distance to Dallas, TX site location Willing and able to do weekly travel to various data center project sites, as assigned Ability to work in construction and industrial environments, including exposure to varying temperatures and noise levels. May involve extended hours during critical project phases. Compensation: $100,000 - $150,000, dependent on experience and location Health Benefits: Medical, Dental, Vision, LTD/STD, Life-AD&D Retirement: 401(k), discretionary Pension & Profit sharing, subject to Plan documents 15 days paid time off (prorated based on start date) and 8 holidays About Vertex Vertex Innovations, Inc. is a Colorado company founded in 2003 by Wayne and Erica Smith. "We could see where the future of communications was heading and wanted to take our passion and skill to build the nations telecommunications infrastructure." Since those early days, Vertex Innovations has managed the buildout of todays wireless and fiber networks connecting millions of Americans and improving their daily lives. Our mission is to use our talents, experience, knowledge, and determination to create a connected society where everyone has the opportunity to foster connections, obtain knowledge, and create an impact on society. At Vertex these Core Values created by our team are our guide in creating todays connected society. Integrity To move through the world with honesty and truth empowering our employees, clients and communities through our words and actions. Accountability To take full ownership and responsibility in our roles as we serve our company, clients and communities. Commitment To stand behind our word and our promises Respect To embrace and honor the individuals, clients, and companies in their contribution to the work that we create together through our interactions, conversations and our way of being. Performance To allow ourselves to be measured by our commitments and be accountable for every action to our employees, clients, and communities. VERTEX Innovations, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $100k-150k yearly 12d ago
  • Quality Assurance Manager - Manufacturing, AS9100

    Norsk Titanium

    Remote job

    Who is Norsk Titanium? What do we do? If you haven't heard our name in passing before, you will soon. Norsk Titanium is pioneering a new era of on-demand metal additive manufacturing that will revolutionize the raw material supply chain. We are the world's first and only OEM qualified supplier of additively manufactured structural titanium components. However, our focus doesn't stop at the aerospace industry. Our unique RPD™ process may be applied in the defense, space, oil and gas, and industrial markets. Our team is small, but our goals are big. Norsk Titanium scientists, engineers, and employees around the world are truly responsible for the future of metal; You could be part of the next industrial revolution! What will Norsk Titanium do for you? At Norsk Titanium, we are committed to mutual growth and success. Our innovative team provides training and mentorship from global subject matter experts. We are committed to our employees: mind, body and soul. As such, we benchmark our benefits annually to ensure we offer industry leading benefits. Our compensation and benefits structure has been developed to attract the best and brightest in the industry. We offer both short-term (bonus) incentive plans and long-term (stock option) incentive plans, tuition assistance for continuing education, gym memberships, a generous 401k plan with Day 1 vesting and much more. With NTi, you aren't a number, you're a valuable team member! The Quality Assurance Manager successfully leads and manages NTi's US Quality Assurance function and promotes a culture of quality. This position assists in management of Quality Management System, AS9100 Compliance, ensuring RPD™ parts meet customer expectations and specifications, while leading and managing US QA team members. Below is a summary of the role's responsibilities and requirements; please see the attached Job Description for more details. In a typical day, your expertise: Manages quality function and responsibility for production operations to ensure that products meet quality, integrity, functionality, and other specifications and requirements, as dictated by NTI's Quality Management System (QMS) Leads, guides and provides strategic direction to the US Quality Assurance team in complex or difficult situations, removes obstacles, assigns appropriate resources and interfaces with other functions to assist with issue resolution Collaborates globally with cross-functional departments and roles to draft acceptable quality standards Demonstrates proactive initiative and ensures effective collaboration with Production, Operations, Supply Chain, and design-engineering teams across sites, enhancing the robustness and the operational readiness of the US facilities Assists in the development and implementation of quality standard for RPD™ materials Assists value stream owners with quality control documentation such as checklists, logs, SOPs, work instructions, and reports for effectiveness, accuracy, and relevance Periodically reports status of quality control and operations to executive leadership and, when required, regulatory agencies Ensures that internal and external quality assurance procedures adequately evaluate products and processes, including submissions to regulatory authorities; develops and implements required modifications And performs other duties and responsibilities as required for the successful operation of business (This position will have access to technology and/or software source code that is subject to U.S. export controls. U.S. person as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3)) We're thrilled to find candidates with: Bachelor's degree in engineering or related industrial, scientific, or business field, required Demonstrated experience of quality control standards and methodologies to include ISO, Six Sigma, etc. 5-10 years of quality management-related experience Thorough understanding of manufacturing, preferably in a startup or high growth environment Intermediate computer proficiency, including MS Suite Experience in ISO standard certification; AS9100 preferred Excellent written and verbal communication skills, including fluent mastery of English language And a keen understanding of Lean Manufacturing principles Other competencies critical to success include: Proactive, self-driven and eager to learn Ability to work collaboratively with others Strong combination of technical, leadership, interpersonal, and communication skills Ability to handle several tasks simultaneously Ability to read and apply Standard Operating Procedures, Standard Work and Work Instructions Excellent written and verbal communication skills, including fluent mastery of the English language Willingness to adhere to and promote the NTi values Physical Requirements: The ability to sit, stand or walk for 8 or more hours daily The ability to access and navigate each department at the organization's facilities While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to feel objects, tools and controls, to operate a computer and telephone keypad The noise level in the work environment is usually low to moderate While the physical demands described above are generally representative of those that must be met by an employee to successfully perform the essential functions of this role, reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Norsk Titanium is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to HR_******************** or call ************** and let us know the nature of your request and your contact information. Anticipated Hiring Timeline: Immediately Relocation: Available (Plattsburgh will welcome you warmly!) Remote Work: Unavailable (Our magic happens onsite!) Sponsorship: Unavailable (This position will have access to technology and/or software source code that is subject to U.S. export controls. U.S. person as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3)) Equal Employment Opportunity Norsk Titanium is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, national origin, age, disability, medical condition, genetic information, marital status, military or veteran status, status as a victim of domestic violence or other protected category under applicable law. The Know Your Rights poster is available here: "Know Your Rights: Workplace Discrimination is Illegal" Poster The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted Not ready to apply? Submit your information for future consideration here: ************************* The Know Your Rights poster is available here: "Know Your Rights: Workplace Discrimination is Illegal" Poster The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted Not ready to apply? Submit your information for future consideration here: ************************* External Recruiters: Our competent recruitment team has this role covered; we are not accepting resumes or assistance from third parties at this time.
    $67k-101k yearly est. Easy Apply 11d ago
  • Grants Quality Assurance/Compliance Manager

    Tumeq LLC

    Remote job

    MIPPS is seeking a mission-driven Grants Quality Assurance/Compliance Manager to join our team. In this senior support and partnering role, you will work alongside Federal staff on a robust portfolio of both grants and cooperative agreements that support agriculture, particularly local and regional food systems and increasing consumer access to fresh, healthy foods throughout the United States. The Quality Control Manager plays a critical role in ensuring compliance with federal grant regulations, agency-specific policies, and related oversight requirements. This position supports the development and implementation of internal quality assurance systems, conducts compliance audits, and provides technical assistance related to program integrity, with a risk-based approach. This is a critical senior position and functions to maintain and enhance the capacity of our grants program monitoring and oversight functions. The ideal candidate brings expertise in federal grants, internal auditing and controls, regulatory compliance, and risk management in helping to safeguard public resources from fraud, waste, and/or abuse and to enhance operational performance. This is a remote position and reports to the contract Program Manager and indirectly to the Federal Program Director. ESSENTIAL DUTIES AND RESPONSIBILITIES Quality Control and Assurance: Independently and/or in partnership with colleagues, conducts compliance auditing activities reflecting any/all components of the grant's life cycle from pre- to post-award. The individual often serves as the “second line of defense” regarding internal controls that address risks and issues facing the organization, particularly on contractor deliverables, and in support of federal staff deliverables. Work includes internal reviews, root cause analyses, forensic auditing, and providing recommendations on corrective actions to Federal partners, as well as enhancing current systems and approaches that monitor and assess programmatic and operational quality. Internal Controls and Risk Management: Supports and advances the Programs' risk-based approach to mitigate the likelihood and impact of compliance and fraud risks inherent in federal grantmaking. Includes assessing and prioritizing program and project risks with Federal partners; enhancing current anti-fraud, waste, and abuse internal controls; supporting risk indicator development and use; and similar. Includes enhancing financial and administrative internal controls policies, procedures, and reviews to support Federal partners on resolution of audit findings and when necessary, investigations. Training and Internal Technical Assistance : Develops and delivers training and guidance to colleagues on federal compliance, audit readiness, internal controls, quality standards, and similar. Serves as a resource for interpreting regulatory language and applying compliance best practices. Provides assistance to Federal partners on proper maintenance of policy and procedure documentation; on developing and monitoring corrective actions; and on reports and dashboards for leadership. QUALIFICATIONS CLEARANCE REQUIREMENTS Must receive a favorable background check. Must be able to obtain and maintain a Public Trust or Security Clearance. Click link below to review Public Trust requirements: *************************************************************************************************** REQUIRED EXPERIENCE Minimum of 5 years of experience in internal controls, compliance auditing, and risk management, preferably in a federal grants management environment. Minimum of 5 years of experience with federal compliance activities in grants management, and/or quality controls/assurance, including strong knowledge of 7 CFR Part 200, federal auditing standards, and applicable laws and regulations. DESIRABLE EXPERIENCE Certification in Internal Auditing (CIA), or a Certified Public Accountant (CPA). Ability to obtain and maintain high Public Trust-level clearance. Hands-on experience with forensic audit and data analytics tools (e.g., ACL, IDEA, TeamMate). Demonstrated expertise applying GAO's Generally Accepted Government Auditing Standards (Yellow Book) and Standards for Internal Control in the Federal Government (Green Book) to strengthen audit quality and internal control frameworks. SKILLS Demonstrated skills and knowledge related to grants management as defined by laws, rules, policies, procedures, and methods governing the administration of Federal grants and cooperative agreements. Comfortable working independently to plan, consult on, and prioritize workload and manage and track multiple projects and deadlines simultaneously. Strong problem-solving, critical thinking, organizational, communication, and analytical abilities; attention to detail; and flexibility and judgment related to serving in an internal audit function. Proficiency with Microsoft Office applications as well as forensic audit tools, data systems, and reporting dashboards. DEGREE REQUIREMENT: Bachelor's degree in business administration, Finance, Accounting, Law, Public Administration, or a related field. A master's degree is preferred. Work Environment: Remote work environment, with occasional travel required to field offices or partner sites as needed. US Citizenship Required Benefits Include: 401(K) Plan with Employer Match, Health Insurance (medical, dental, and vision), Paid PTO, Flexible Spending Accounts (Health and Dependent Care), Life insurance, short term and long-term disability, Full Holiday Schedule and more. This company, its subsidiaries, and joint ventures will provide equal employment opportunities to all persons and prohibits employment decisions based on race, religion, color, creed, national origin, sex, age, disabling condition, political affiliation, protected veteran's status, or sexual orientation. All selection, hiring, and promotion decisions will be based on valid job-related requirements consistent with performance of the essential functions of the position. This policy is in keeping with Executive Order 11246, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, Sections 503 and 504 of the Rehabilitation Act of 1973, the Civil Rights Restoration Act of 1988, the Vietnam Veterans Readjustment Assistance Acts, as amended, and other applicable federal and state laws. Pursuant to PL 93-638, as amended, preference may be given qualified to the Corporation's Shareholders, including their spouses and descendants, during the hiring process to the maximum extent permitted by law.
    $79k-117k yearly est. Auto-Apply 7d ago
  • QA Manager (Remote)

    Leadgenius 3.8company rating

    Remote job

    Leadgenius is a leader in SaaS for Enterprise Sales and Marketing teams. We have a full service WebApp, Chrome plugin and data service that delivers high quality sales and marketing intelligence to some of the world's largest Sales and Marketing teams. Leadgenius is headquartered in San Francisco but is international and has embraced a 100% remote work culture. With more than 100 employees our team proudly serves some of the world's largest companies. We are looking for someone with a background in UI & UX design who can help lead our team through the next phase of product growth. What you will do as a QA Manager: Manage a team of Quality Assurance Engineers specializing in the functional and manual testing across internal and external products Implementation of QA policies and processes Engage in release planning and grooming; while allocating and prioritizing QA resources Partner with managers across Engineering, Product and QA on the timely delivery and testing of quality functionality to customers Define quality metrics to measure and communicate success Grow and lead team members in terms of mentoring, training and objective setting Guide performance management, career progression and personal development Drive the recruiting and on-boarding of new team members Instill a sense of customer advocacy in testing functionality across the team What you bring: 3+ years in managing functional teams, preferably in quality and testing methodologies Possess functional knowledge in enterprise applications Experience in delivering applications within a continuous deployment model Ability to lead a team efficiently in working to tight timeframes, across multiple projects Desire to advance and influence quality improvements in supporting a positive customer experience Shown success in building cross-discipline and cross-team collaborations Experience in leading and organizing testing of data quality applications
    $148k-189k yearly est. 60d+ ago
  • Quality Assurance Manager

    9Th Way Insignia

    Remote job

    9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at **************************** Application password: Niner This position is contingent upon contract award. Professional Level Engineer 3 Responsibilities Develop and execute a Quality Assurance (QA) Plan and provide updates as necessary throughout the task order's performance in accordance with established business practices. Validate and ensure the integrity of data through its journey from the source systems to the Data Warehouse repository and any resulting product made available to any user. Perform defect tracking and reporting, quality control and quality analysis and provide documentation to support the verification section of the QA plan to ensure the project outputs meet the defined acceptance criteria. Develop and implement a comprehensive QA strategy that aligns with company policy and project objectives. Establish and maintain IT quality standards and metrics. Oversee the development and execution of test plans and scripts for software validation. Manage both manual and automated testing processes. Continuously evaluate and improve QA processes and methodologies. Hire, train, and evaluate QA team members. Provide leadership and guidance to ensure team cohesion and professional growth. Collaborate with IT project managers, developers, and business stakeholders to ensure quality objectives are met. Communicate QA progress, risks, and results to senior management. Identify potential quality risks in software releases and create risk mitigation strategies. Lead the investigation and resolution of quality issues. Maintain comprehensive documentation of QA processes and test outcomes. Generate regular reports on QA metrics and performance. Requirements Bachelor's Degree in technical discipline; Associates Degree and 4 years of experience; 8 years of experience in lieu of degree to meet education requirement 4+ Years of experience in Quality Assurance Management Proficiency in quality management methodologies. Proficiency in quality improvement methodologies and tools (Six Sigma, Lean) Excellent leadership and interpersonal skills, with the ability to motivate and manage diverse teams. Strong problem-solving abilities and a proactive approach to issue resolution. Effective communication skills, both written and verbal, for conveying complex technical concepts to non-technical stakeholders. Detail-oriented mindset with a focus on delivering high-quality results. Must be authorized to work in the U.S. Must be able to obtain and maintain the required security clearance. Salary Range$98,153-$160,000 USD 9th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Clearance/Background Investigation Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Benefits Eligible employees will have access to our comprehensive benefits package which includes Medical, Dental, Vision, Voluntary Life Insurance, 401(k), Basic Life A&D, STD, LTD, PTO, Telehealth, paid holidays, FSA, HSA. Additional resources include our Employee Assistance Program (EAP) and Traveling Assistance. Legal We're an equal employment opportunity employer that empowers our people to fearlessly drive change - no matter their race, color, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, age, marital status, sexual orientation, gender identity, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, or local law.
    $98.2k-160k yearly Auto-Apply 26d ago
  • QA Manager, Reporting Data Analysis

    All Care To You

    Remote job

    About Us All Care To You is a Management Service Organization providing our clients with healthcare administrative support. We provide services to Independent Physician Associations, TPAs, and Fiscal Intermediary clients. ACTY is a modern growing company which encourages diverse perspectives. We celebrate curiosity, initiative, drive and a passion for making a difference. We support a culture focused on teamwork, support, and inclusion. We offer a flexible work environment and schedules with work from home options. ACTY offers 100% employer paid medical, vision, dental, and life coverage for our employees. Additional employee paid coverage options available. We also offer paid holidays, birthday off, and unlimited PTO as well as a 401k plan. Job purpose The QA Manager, Reporting & Data Analysis, is responsible for overall quality assurance and testing on reporting and data for clients and is responsible for supporting the Compliance team with reporting and audits. This position oversees data quality, analyzes performance metrics, creates QA reports, and implements strategies to ensure accurate, reliable, and actionable business intelligence. Key duties include defining data standards, managing testing tools, and collaborating with teams to improve data processes and decision-making. A top-notch QA manager will be someone whose quality assurance and data analysis expertise results in reliable information for company executives. Duties and responsibilities Provide a functional manager role for all QA reporting data staff Conduct QA reviews and test work items before user acceptance testing and final approvals by key stakeholders Prioritize work items and requests from key stakeholders Create and update Azure DevOps board tickets to improve reporting automation for manual steps. Identify any data quality/process improvement points, and create new or update SQL queries and stored procedures. Develop, implement and oversee the use of data analysis and quality assurance tools. Establish data quality standards (units, variable names) and develop policies and procedures for higher quality Analyze QA data to identify root causes of quality issues, track metrics, and predict future trends Design and implement data testing procedures, validating datasets and identifying inconsistencies Build and maintain reporting master document for each health plan and report by lines of business. Document will need to be maintained as additional instruction or clarification is received. Review all currently implemented compliance reporting technical specification documents and report template instructions to ensure current reporting logic and data definitions align with those requirements. Document will need to be maintained once created as new reports as requested by the health plans. Review all compliance report output to make sure the data aligns with the templates, all required information is complete, and data is in the correct format for each field. Check all compliance reports to confirm all ran on time and without error. Run any compliance reports manually ad-hoc as needed. Creates SOPs and documentation for running each report manually. Complete any manual steps to correct or make reports accurate. Identifies and corrects corrupt or inaccurate records. Drive process improvement of quality across all deliverables Running data queries to identify coding issues and data exceptions, as well as cleaning data. Revise our procedures and documentation that govern our internal and external policies and processes. Investigate and resolve questions and issues raised by audit activities. Other duties as needed. Qualifications 10+ years' experience analyzing healthcare data for quality assurance and testing. 5+ years' healthcare administration experience. 2+ years' experience leading and supervising other staff and stakeholders SQL experience required. Proficiency writing up SQL queries and stored procedures Proficiency using Azure DevOps, Outlook, Microsoft Teams, Zoom, Microsoft Office (including Word and Excel) and Adobe Demonstrated experience in analytical/problem solving, data visualization/reporting, and strong communication with agile mindset HMO/Medical Group experience preferred. EZ-Cap experience preferred. Detail oriented and highly organized Strong ability to multi-task, project management, and work in a fast-paced environment Strong ability in problem-solving Ability to self-manage, strong time management skills Ability to work in an extremely confidential environment. Strong written and verbal communication skills Education and Additional Requirements Bachelor's Degree in Information Systems, Business Administration or similar discipline required Healthcare QA reporting data certification (CPHQ, CHDA, CDMP, HDM) or similar preferred Working conditions This job may require flexible work hours due to the nature of the responsibilities. Candidate must be comfortable with ambiguity and open to working in a collaborate environment.
    $96k-150k yearly est. 31d ago
  • QA Automation Manager

    Impiricus

    Remote job

    Job Title: QA Automation Manager Employment Type: Full-time, Exempt Reports to: Sr. Director - QA Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need. With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care. Job Summary: As a QA Automation Manager at Impiricus, you will ensure the delivery of high-quality, secure, and reliable software products across all teams and platforms. You will lead and develop a team of QA engineers, guiding both manual and automated testing efforts to validate features, maintain stability, and support compliance with industry standards. In collaboration with product managers, developers, data teams, and executive leadership, you will drive quality strategy, standardize QA practices, and proactively identify opportunities for improvement within our Agile environment. Your leadership will strengthen our testing lifecycle, elevate automation maturity, and promote a culture where every employee advocates for quality-directly contributing to innovation and exceptional user experiences across Impiricus products. Duties / Responsibilities: Testing and Team Management Lead, mentor, and develop a team of QA Engineers across manual and automation specialties. Define responsibilities, review work quality, and provide coaching and performance feedback. Review detailed test plans, test cases, and test scripts to ensure thorough coverage of requirements. Manage team capacity, workload distribution, and deliverables Identify, log, and track defects through resolution, collaborating with developers to address issues promptly. Process Ownership and Improvement Establish, document, and maintain QA standards, guidelines, and best practices. Drive proactive Quality Advocacy across all teams. Oversee test planning, execution, and coverage for new features and releases. Ensure consistency in test case structure, documentation, and readiness. Automation Leadership Lead expansion of automation frameworks and practices for all platforms. Identify automation candidates and prioritize automation backlog. Provide regular updates to stakeholders on automation progress and results. Experience: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience). 5+ years of experience in software QA, preferably in the health tech industry. 2+ years of experience leading a team of QA engineers. Strong understanding of Agile methodologies and CI/CD pipelines. Experience with manual and automated test planning, development, and execution. Proficiency in scripting languages such as Python, JavaScript, or similar. Familiarity with API testing tools and frameworks. Knowledge of healthcare regulations (HIPAA, FDA, GDPR). (Preferred) SQL skills for database validation and troubleshooting. Proven ability to work in a fast-paced, dynamic environment with minimal supervision. The base salary range for this role is $130,000 - $140,000. Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth. Benefits: Impiricus focuses on taking care of our teammates' professional and personal growth and well-being. Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan) Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance Flexible Time Off: Take the time you need with a flexible vacation policy - recharge your batteries your way Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months) Your Work, Your Way: If you're close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option. Home Office Setup: We'll ship you the gear you need to create a comfortable workspace at home. 401(k): Save for your future with tax advantages (and company match!) Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $130k-140k yearly Auto-Apply 5d ago
  • Quality Assurance Manager

    Thyme Care

    Remote job

    OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person's cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you're inspired to make cancer care more human and to help reimagine what's possible, we'd love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. WHAT YOU'LL DO As a Quality Assurance Manager at Thyme Care, you will lead and develop a team of Quality Assurance Coordinators, Associates, and Senior Associates while owning the execution and evolution of our Quality Assurance program for the Care Team. You sit within the QTE organization and report to the Director of QTE, playing a critical role in ensuring high-quality, consistent, and scalable Care Team interactions with our members. You will balance people leadership, operational excellence, and hands-on quality work. In this role, you partner closely with Care Delivery Leadership, Care Team Leads, and cross-functional stakeholders to drive continuous improvement across both human-led and AI-enabled QA processes. On an ongoing basis, you will: Manage and support the Quality Assurance team, including performance management, coaching, and professional development Ensure Quality Assurance new hires are trained effectively and set up for long-term success Own monthly QA operations, including workload planning, QA completion tracking, calibration scheduling, and facilitation Partner closely with Care Delivery Leadership and Care Team Leads to identify quality gaps and opportunities to improve Care Team interactions with members Contribute directly to QA reviews by evaluating Care Team interactions and auditing QA team reviews to ensure calibration and consistency Own the implementation, ongoing management, and optimization of an AI-based Quality Assurance tool that supports and enhances the QA program Translate Care Team workflows and quality expectations into effective AI-driven evaluation criteria Ensure AI-generated insights are aligned with operational workflows, quality standards, and performance goals Continuously identify opportunities to improve the effectiveness, consistency, and scalability of the QA program through process improvement, calibration, and automation WHAT YOU'VE DONE 4+ years of experience leading or managing a Quality Assurance team, ideally within a customer-facing service, call center, or healthcare environment Worked in a Quality Assurance role with responsibility for evaluating customer or member interactions Supported or owned QA process improvement initiatives, including standardization and operational optimization Partnered cross-functionally with operational leaders to drive quality improvements Worked in or closely alongside a call center or frontline operations environment, with a strong understanding of agent workflows and quality challenges Implemented, owned, or optimized QA tools or technology platforms (AI-based or otherwise) Nice to have: Experience implementing AI-driven or automated QA solutions Experience working in a fast-growing, startup, or scaling organization Healthcare or health tech experience WHAT LEADS TO SUCCESS Act with our members in mind. You are deeply motivated by delivering high-quality member experiences and ensure quality standards reflect member needs. Move with purpose. You are action-oriented, able to prioritize effectively, and comfortable driving work forward in dynamic environments. Comfortable with ambiguity. You thrive in fast-paced, evolving organizations where processes, tools, and priorities continue to mature. Expertise in Quality Assurance. You bring strong QA judgment, operational rigor, and an understanding of both human and technology-enabled quality evaluation. Player/coach mindset. You are an experienced people leader who can develop a team while remaining hands-on and close to the work. Strong communicator. You demonstrate objectivity, empathy, patience, and diplomacy when working with QA team members and Care Team partners. OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose-or don't choose. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity relative to other Thyme Care employees. In accordance with New York City law, the base salary for this role, if filled within New York City, is $105,000 - $120,000. The salary range could be lower or higher than this if the role is hired in another location or at another level. We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer. Be cautious of recruitment fraud , and always confirm that communications are coming from an official Thyme Care email.
    $105k-120k yearly Auto-Apply 4d ago
  • Quality Assurance Manager

    Industrial Electric Manufacturing 4.1company rating

    Remote job

    About IEM Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. Position Summary The QA Manager - Digital Applications is responsible for leading quality assurance practices for IEM's digital quotation and estimation platform (OptIEMize) and related software tools. This role operates within Agile/Scrum delivery teams and ensures quality is integrated throughout the software development lifecycle. The QA Manager oversees QA execution, test automation, and release readiness while managing QA resources and partnering closely with Product Owners, Scrum Masters, Software Developers, Engineering, and Sales. The role balances people leadership, process ownership, and hands-on technical oversight to ensure reliable, accurate, and scalable digital systems supporting IEM's LV/MV switchgear business. Key Responsibilities Agile QA Leadership & Management Lead and manage QA activities within Agile/Scrum frameworks, ensuring quality is embedded in sprint planning, backlog refinement, development, and release cycles. Manage and mentor QA engineers, supporting skill development, performance feedback, and workload planning. Partner with Product Owners to define acceptance criteria, Definition of Ready (DoR), and Definition of Done (DoD). Collaborate with Scrum Masters to ensure QA work is appropriately planned and balanced within sprint capacity. Promote shift-left testing practices and shared team ownership of quality. Scrum Team Execution & Delivery Actively participate in Scrum ceremonies including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives. Ensure test scope, automation readiness, and quality risks are considered during sprint commitments. Coordinate sprint-level testing activities and support incremental delivery of shippable product increments. Support release readiness decisions by providing objective quality assessments and risk visibility. Test Automation & CI/CD Support Oversee Cypress-based test automation, ensuring automated tests are maintainable, reliable, and aligned with business workflows. Support integration of automated testing within CI/CD pipelines to enable continuous testing and rapid feedback. Guide development and execution of automated regression, functional, and workflow-based test suites. Establish standards for test data, test environments, and automation best practices. Quality Metrics & Continuous Improvement Track and report Agile quality metrics such as defect trends, test coverage, and release stability. Use sprint retrospectives and quality data to identify opportunities for process and tooling improvements. Continuously refine QA workflows to improve efficiency while maintaining high-quality standards. Contribute to ongoing improvements in Agile delivery and DevOps collaboration. Cross-Functional & Domain Collaboration Work closely with Software Development, Engineering, and Applications teams to validate functional and technical accuracy of OptIEMize workflows. Maintain working knowledge of LV/MV switchgear systems to support meaningful test scenarios and validation of business logic. Support Sales and Operations by ensuring digital quotation outputs meet customer specifications and project requirements. Serve as a key liaison communicating quality status and risks to technical and business stakeholders. Qualifications Required Bachelor's degree in Engineering, Computer Science, or a related technical field (or equivalent experience). 8+ years of experience in software quality assurance, including leadership or team coordination responsibilities. Experience working within Agile/Scrum teams and CI/CD-driven development environments. Strong hands-on experience with Cypress automation and modern QA practices. Proficiency in JavaScript or similar programming languages used for test automation. Strong communication, organizational, and collaboration skills. High attention to detail with strong analytical and problem-solving abilities. Preferred Experience in the electrical power, manufacturing, or industrial systems domain. Working knowledge of LV/MV switchgear systems or technical quotation tools. Experience improving or scaling QA processes in Agile environments. Familiarity with electrical schematics, layouts, or system design considerations. Location The position is fully remote, but may require up to 10% travel to IEM facilities, supplier sites, compliance audits or conferences. This role is not currently open to applicants who reside in or plan to work from the state of California. Why Join IEM At IEM, you'll join a team that powers some of the world's most ambitious projects. We're engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you're driven, collaborative, and ready to make an impact, we'd love to hear from you. Your creativity and passion can help us achieve great things-come be part of the journey. Learn more about IEM at ********************* We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at *********************/careers Recruiting Scams Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from ************* address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact Non-Discrimination Statement IEM does not discriminate against any applicant based on any characteristic protected by law. Privacy Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.
    $78k-116k yearly est. Auto-Apply 11d ago
  • Manager, Quality Assurance & Regulatory (Remote)

    Starface World

    Remote job

    WE ARE STARFACE Starface World is reinventing the way we care for acne-prone skin as the first complexion brand to combine efficacy and optimism. We take skincare concerns that were once thought of as flaws and translate them into an opportunity for expression. Starface World is a positively uplifting place where everyone is safe & accepted exactly as they are. We support causes and do our own work in the world to help build a better, more supportive universe. The same thinking applies to the way we care for skin: we don't identify flaws or imperfections, we just nurture what's there-it's perfect because it's all just skin. Our team is a small (but growing) group of committed individuals who are passionate, empathetic, creative, and eager to learn. We are committed to a sustained focus on diversity, equity, anti-racism, and inclusion. your impact @ starface Starface is seeking a Manager, Quality Assurance & Regulatory to support our global quality systems, product integrity, and regulatory compliance as we continue to expand our portfolio and elevate our consumer experience. This role is heavily focused on quality assurance, including product testing, technical packaging, supplier quality management, non-conformance investigations, and continuous improvement initiatives, while also supporting core regulatory responsibilities. This role reports to the Senior Director of Quality Assurance, partnering closely with Product Development, Operations, Packaging, Creative, and Customer Experience to ensure our products meet Starface's high standards for safety, performance, packaging quality, and consumer satisfaction. At Starface, we're caring, joyful, bold, and resilient. We love people who defy convention and welcome an attitude of exploration into the bold and creative in all areas of our business. If all of this resonates with you so far, keep reading! we'll count on you to Product Testing & Quality Control Lead product testing programs for all new product launches, including stability, compatibility, packaging validation, AQL inspections, and production surveillance testing. Establish and maintain AQL standards and support factories in meeting Starface requirements. Review, approve, and monitor COAs, test reports, batch records, and release documentation. Packaging Quality & Technical Validation Support packaging development and engineering, advising on technical requirements, specifications, test parameters, and risk considerations (cosmetic packaging preferred). Partner with PD and Packaging to validate component design, functionality, material compatibility, and manufacturability. Oversee packaging testing requirements (drop tests, leakage, transit testing, seal integrity, etc.) and ensure successful qualification before commercial production. Supplier Quality & Third-Party Audits Manage supplier quality programs, including onboarding, qualification, and ongoing performance evaluation of manufacturers, fillers, and material suppliers. Coordinate and/or conduct third-party audits and assessments; track findings, corrective actions, and follow-up. Establish and maintain supplier scorecards and develop corrective action plans as needed. Non-Conformance, CAPA & Continuous Improvement Lead non-conformance investigations, root-cause analysis, and CAPA activities to drive sustainable improvements across suppliers and internal teams. Maintain and enhance systems for quality metrics, deviation tracking, risk assessments, and continuous improvement programs. Identify trends and develop proactive strategies to prevent quality issues before they arise. Consumer-Centricity & Complaints Management Oversee complaints intake, review, categorization, trending, and reporting, partnering with CX to ensure timely and meaningful responses. Lead regulatory and quality review of escalation cases and manage adverse event reporting processes. Translate consumer insights into actionable product or process improvements. Regulatory Affairs (Supporting Focus) Maintain up-to-date product registrations, including MoCRA compliance, OTC drug listings, and medical device establishment and product listings. Support ingredient, label, and claims reviews, ensuring compliance with domestic and international regulations. Review and approve packaging, artwork, and label copy for regulatory accuracy. Partner with external regulatory agencies, consultants, suppliers, and retailers as needed for filings and documentation (ILs, SDS, COAs, certifications, etc.). Provide training and updates to internal teams on relevant regulatory changes (MoCRA, Prop 65, global cosmetics regulations, etc.). Serve as a regulatory representative in cross-functional meetings, offering insights related to compliance, risk mitigation, and technical guidance. this role is for you if You hold a BS in a scientific field (Chemistry, Biology, Engineering) or equivalent experience You have 4+ years of experience in quality assurance and/or regulatory roles within cosmetics, OTC, or medical device environments You have strong experience and a deep understanding of technical packaging validation and testing processes You have experience with QMS systems (document control, SOPs, change control) You have experience with product testing (stability, compatibility, AQL, surveillance) You have strong working experience in supplier quality, audits, and compliance management You have non-conformance investigations, CAPA, root-cause analysis experience You have experience working with ERPs (Netsuite ideal but not required) You have supported complaints handling, trending, and adverse event reporting You're highly organized, detail-oriented, and effective at balancing accuracy with fast timelines You excel in cross-functional project management and transparent communication You're proactive, curious, and entrepreneurial-anticipating needs and preparing for challenges before they arise Can translate complex quality and regulatory requirements into clear, actionable guidance bonus points (nice to have but not required!) NetSuite (ERP) Greenlight Guru (QMS) Experience with intelligence platforms (e.g. building dashboards & KPI reporting) salary & benefits The compensation range for this role is a $90,000-$115,000 base depending on level of experience, as well as bonus eligibility and company stock options. Additional benefits include: Access to high-quality health care options Access to a 401k with 5% employer match eligibility 4 weeks of vacation plus up to 20 paid holidays 12 weeks fully paid parental leave + 5 days of pet-ernity leave for pet adoption Home office & internet supplement stipend Fully remote work environment ...and much, much more! Starface is an Equal Opportunity Employer where the spirit of inclusion feeds into everything that we do. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Starface is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. Starface is an Equal Opportunity Employer where the spirit of inclusion feeds into everything that we do. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Starface is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.
    $90k-115k yearly Auto-Apply 47d ago
  • QA Manager, eCommerce (Remote from US)

    Jobgether

    Remote job

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a QA Manager, eCommerce in United States.The QA Manager, eCommerce, will lead quality assurance efforts across a growing online retail ecosystem, ensuring reliable, secure, and high-performing digital experiences. This role offers the opportunity to build QA processes from the ground up, validate complex ecommerce workflows, and influence product quality standards across web and mobile platforms. You will collaborate closely with engineering, product, and operations teams while managing testing frameworks, defect tracking, and performance evaluations. The position is foundational, with potential to build and lead a QA team as the organization scales. Strong analytical skills, attention to detail, and the ability to establish and maintain rigorous QA standards are key to success in this role.Accountabilities: Develop and own end-to-end QA strategies and testing frameworks for ecommerce platforms and integrations. Validate custom storefront implementations and ensure secure, reliable integration with ecommerce APIs. Design, execute, and maintain test plans, cases, and scripts using test management tools. Track and manage defects, security vulnerabilities, and development issues using project management systems. Conduct functional, regression, integration, performance, and user acceptance testing across web and mobile platforms. Perform security and “bad actor” testing to ensure compliance with ecommerce rules and restrictions. Collaborate with engineering, product, and operations to embed quality throughout the development lifecycle. Establish QA metrics, dashboards, and reporting to monitor trends and identify risk areas. Build, scale, and mentor a QA team over time, including hiring and training team members. Maintain QA documentation, processes, and best practices while staying current with industry trends and methodologies. Requirements: 5+ years of QA experience, with at least 2 years in a senior or leadership role. Strong experience with Shopify, including architecture, apps, integrations, and checkout processes. Solid understanding of headless commerce and decoupled system interactions. Proficiency with test management tools (e.g., TestRail) and Jira for defect tracking. Deep knowledge of QA methodologies, testing types, and software development lifecycles. Experience establishing QA processes independently and building teams from scratch. Strong analytical, problem-solving, and organizational skills. Excellent communication and collaboration abilities across technical and non-technical stakeholders. Benefits: Competitive salary range: $85,000-$105,000 USD annually. Comprehensive medical, dental, vision, and life insurance benefits. 401(k) plan with employer match. Up to 30 days of paid time off, plus holidays. Employee Assistance Program for wellbeing and mental health support. Participation in team events, social activities, and company culture initiatives. Fully remote work environment with flexible scheduling. Why Apply Through Jobgether?We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
    $85k-105k yearly Auto-Apply 6d ago
  • Manager, Quality and Manufacturing

    Hello Heart 3.9company rating

    Remote job

    Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke - the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association's Innovators' Network and CVS Health Point Solutions Management platform. Visit ****************** for more information. About the Role: As Manager, Quality and Manufacturing, you will own both quality engineering and manufacturing engineering functions for our hardware products. You will ensure production readiness, product quality, process capability, and smooth issue resolution from prototype through mass production. Reporting into our Senior Director, Product and Manufacturing Operations, you will collaborate closely with suppliers, engineering, program management, and operations teams. You will create the structure, tools, and processes that enable consistent, high-quality manufacturing outcomes. Responsibilities Validate manufacturing readiness for NPI builds, including tools, fixtures, process flow, and documentation Partner with engineering teams on DFM and DFA reviews, qualification testing, and readiness milestones Create and maintain quality control plans across IQC, IPQC, and OQC processes Define and implement manufacturing process controls, test requirements, and build validation plan Lead structured root cause analysis using 8D, 5 Why, and Fishbone methodologies Drive corrective and preventive actions and verify long-term effectiveness Conduct line audits, capability studies (Cp and Cpk), and SPC monitoring to assess process health Monitor yields, reduce defects, and drive continuous improvement across production lines Assess supplier capability and lead onsite production reviews and factory evaluations Define incoming inspection criteria, sampling plans, and supplier quality alignment Maintain detailed build documentation, quality dashboards, and audit reports Qualifications 7+ years of experience in quality engineering, manufacturing engineering, or a related hardware-focused discipline Hands-on experience with production lines, fixtures, test equipment, and hardware manufacturing processes Strong understanding of quality systems including ISO 9001, ISO 13485, PFMEA, SPC, and Six Sigma Proven experience leading root cause analysis and driving corrective actions Experience working with contract manufacturers and suppliers, preferably in Asia Strong analytical skills with the ability to interpret yield trends, SPC data, capability studies, and defect data Excellent communication skills with the ability to present findings and recommendations Experience supporting NPI builds and high-volume product ramp is preferred Familiarity with reliability testing and environmental qualification is preferred Knowledge of hardware system integration spanning mechanical and electrical components is preferred Experience with DOE, process optimization, or Lean Manufacturing is preferred Mandarin language proficiency is a plus The US base salary range for this full-time position is $140,000.00 to $160,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.
    $140k-160k yearly Auto-Apply 33d ago
  • Quality Assurance Manager

    Novir

    Remote job

    Who We Are Novir is a pioneering preventive health technology company dedicated to providing accessible and reliable diagnostic testing solutions and preventive healthcare services. Key offerings include a product portfolio with self-test and professional use products (IVDs) currently offered in EU, virtual drug testing solutions including products for employee use only, and onsite health services with vaccinations and screening serving the senior living space. Novir's mission is to improve health outcomes by early detection in offering innovative testing products and services in key markets worldwide. What We Do Our product offering is currently focused on sales into EU with IVDs for professional use and self-testing. All products abide IVDR or FDA regulations and local rules in each key country, currently including Nordics and Iberia. Products are in general lateral flow assays which deliver reliable rapid results to drive early detection and organized into two main families: drug testing products serving mainly clinical customers (EU) and workplace (USA), and general health products through retail channels (EU). Novir has an established QC function in Milwaukee at Novir Research Park Lab, is ISO13485 certified and has a QMS to support it. Novir currently works with contract manufacturers for its Novir branded products and part of the roadmap includes bringing in manufacturing capabilities domestically and to add research function at the Laboratory. About The Role:The Quality Assurance Manager will lead the continuous development and maintenance of a Quality Management System (QMS) to ensure compliance with regulatory requirements, incl. ISO 13485 status, while also overseeing product quality assurance and risk assessment initiatives. This role collaborates with cross-functional teams to establish product and process quality specifications, to develop or drive improvements and to ensure compliance with regulatory bodies and local regulations. The QA manager will foster culture of continuous improvement within the organization and an integration of the quality management system into every process and product aspect of the companies' everyday activities to deliver products and services safely and to great customer satisfaction. The ideal candidate for this role is an process oriented with deeper analytical skills, strategic and collaborative leader, possessing a deep understanding of quality management systems and key regulations such as IVDR and FDA, a meticulous attention to detail, a proactive approach to problem-solving, and a passion for delivering products that exceed customers' expectations. What You'll Do: Total Quality Management System (TQMS): Develop, implement, and maintain a robust QMS to ensure compliance with regulatory requirements and internal standards. Oversee the continuous improvement of QMS processes, including documentation, supplier qualification, audits, and corrective/preventive actions. Team Leadership and Development: Lead and mentor the team, fostering a culture of continuous improvement and accountability. Provide training and development opportunities to enhance the skills and knowledge of the quality assurance team. Regulatory Compliance: Stay on top of industry regulations and standards related to manufacturing of products, including IVDR Risk Assessment and Management: Implement effective risk mitigation strategies to minimize potential quality and safety risks throughout the supply chain. Collaborate with cross-functional teams to integrate mitigation strategies into overall operational practices. Customer Complaint Management and Investigation: Maintain a robust system for receiving, investigating & resolving customer complaints related to product quality and safety. Analyze complaint trends using statistical methods to gain insights to allow for targeted improvements. Ensure corrective actions are implemented and champion continuous improvement measures based on customer feedback. Implement Process improvements: Executeongoing projects of process improvements to address key quality and customer issues, and to engrain the QMS into the company activities. Product Quality Assurance: Oversee Quality Control process for products serving EU and US, collaborate with cross-functional teams to establish and enforce product quality specifications, ensuring consistency and adherence to brand standards. Conduct regular product quality inspections and lead investigations into any deviations from established standards. Supplier Quality: Work closely with product suppliers to establish and maintain high-quality materials. Develop and implement supplier quality assurance programs to monitor and improve supplier performance. Data Analysis and Reporting: Utilize data-driven insights to identify trends, areas for improvement, and opportunities for innovation. Prepare and present regular reports to executive leadership on quality metrics, compliance status, and improvement initiatives. Key Experience We're Looking For: 6+ years of progressive experience in quality assurance with 3+ years of experience in a leadership (people management) role Bachelor's degree in a related field preferred Extensive knowledge of regulatory requirements, quality standards, and industry best practices related to IVD products Demonstrated experience in managing budgets, setting strategic goals, and delivering results in a fast-paced, dynamic environment Exceptional leadership and communication skills, with the ability to influence and inspire cross-functional teams to drive successful product safety and quality improvement initiatives Black Belt certified preferred Experience with ISO13485 certification Perks of Working @ Novir: Competitive total compensation offerings Generous paid time off policy Medical, dental and vision insurance, some of which is covered by the company Company provided Disability and Life Insurance Flexible schedule and work from home policy A friendly office atmosphere in our office space in the heart of Milwaukee's Third Ward Opportunity to build something incredible while being surrounded by intelligent, hardworking and motivated coworkers
    $68k-104k yearly est. Auto-Apply 60d+ ago
  • Quality Assurance Coordinator/ Hybrid

    Aveanna Healthcare

    Remote job

    Salary:$21.00 - $23.00 per hour Details The Quality Assurance Coordinator assists in maintaining client files, care provider files, electronic system integrity, preparing for audits, and reviewing documentation as needed. Essential Job FunctionAdheres to Aveanna's Core Values Perform Weekly Audits Actively participates in, and completes progress reports and meetings Maintain integrity of client and care provider files Participate in scanning and uploading care provider records, I-9s, and authorizations Monitor compliance to policies and procedures Assist departments with surveys and audits as assigned Conduct documentation in-services and other quality assurance training programs as requested Maintain confidentiality of all employee/client records and information Provides information and education on quality and performance improvement processes to the operations manager and/or branch manager Participate in performance improvement projects to increase high quality, cost-effective methods of practice. Assist with Special Incident Reporting as needed Performs additional duties as assigned Requirements Ability to establish and maintain effective relationships with key internal and external clients and community members At least 1 year experience in quality improvement preferred or directly related field. Advanced knowledge of MS Office Suite applications (including Word, Excel, and Outlook) is required in addition to a thorough knowledge of standard office procedures, human resources practices and file management systems. Ability to prioritize, multi-task and execute effectively Reliable transportation High School or GED required, College a PLUS Ability to juggle and prioritize multiple priorities in a fast-paced environment. Must be able to adhere to confidentiality standards and professional boundaries at all times Accurate data entry skills Must be able to comply with all policies and procedures outlined in the employee handbook. Organized with attention to detail. Other Skills/Abilities Must be able to adhere to confidentiality standards and professional boundaries at all times Quick-thinking and astute decision making skills Attention to detail Time Management Effective problem-solving and conflict resolution Excellent organization and communication skills Ability to remain calm and professional in stressful situations Strong commitment to clinical excellence Leadership skills Ability to train and supervise staff Physical Requirements Must be able to speak, write, read and understand English Occasional lifting, caring, pushing and pulling of up to 25 pounds Prolonged walking, standing, bending, kneeling, reaching, twisting Must be able to sit and climb stairs Must have visual and hearing acuity Environment Performs duties in an office environment during agency operating hours Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Vaccination Requirements As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
    $21-23 hourly 6d ago
  • Data & Quality Assurance Project Coordinator (Remote, contract)

    Infuse 3.8company rating

    Remote job

    OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals-every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are looking for a detail-oriented and organized Data & Quality Assurance Project Coordinator to support the planning, execution, and completion of key projects. This role combines project coordination with quality control - ensuring that data, reports, and processes meet the highest standards of accuracy and consistency. Proficiency in Power BI, strong data management skills, and a focus on continuous improvement are essential for success in this fast-paced environment. Key Responsibilities Support end-to-end project management tasks, ensuring timely and high-quality delivery. Use Power BI to analyze, visualize, and validate data for actionable insights. Implement and maintain QA checks on data, reports, and project deliverables to ensure accuracy and reliability. Maintain thorough project documentation and perform data validation and quality audits. Collaborate with cross-functional teams to identify process gaps and drive improvements. Support decision-making by preparing detailed, accurate, and visually clear reports. What We're Looking For Proficiency in Power BI and Microsoft Office (especially Excel). Strong attention to detail, organizational, analytical, and quality assurance skills. Experience with data entry, validation, and dataset management. Familiarity with QA methodologies or data testing processes is a plus. A basic understanding of database systems and validation processes. Proficiency in Ukrainian and/or Russian languages. If you thrive on ensuring both project success and data integrity, and you value precision as much as progress, we'd love to hear from you! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
    $46k-72k yearly est. Auto-Apply 28d ago
  • Clinical Quality Assurance Coordinator (30959)

    Ime Resources

    Remote job

    Ready for a Rewarding Career that Fits Your Lifestyle? Imagine a job where you can keep your clinical skills sharp, tackle exciting challenges, AND work from the comfort of your own home. Sounds like the perfect mix, right? ExamWorks is looking for a self-driven, high-performing Registered Nurse (RN) to join our dynamic team as a Clinical Quality Assurance Coordinator. In this role, you'll ensure our Peer Review case reports are nothing short of exceptional-delivering top-notch quality and integrity, all while staying fully aligned with client agreements, regulatory standards, and state and federal mandates. The position is 100% remote with a schedule of Monday through Friday with rotating weekend shifts. The hours are 730-4 or 7-330 CT. After training (2 months or so), there is more flexibility to start later if needed (start time 7-9 AM CT). If you're ready to make a real impact in healthcare, all while enjoying the flexibility of working remotely, we want to hear from you! ESSENTIAL JOB FUNCTIONS Perform quality assurance review of peer review reports, correspondences, addendums or supplemental reviews. Ensure clear, concise, evidence-based rationales have been provided in support of all recommendations and/or determinations. Ensure that all client instructions and specifications have been followed and that all questions have been addressed. Ensure each review is supported by clinical citations and references when applicable and verifies that all references cited are current and obtained from reputable medical journals and/or publications. Ensure the content, format, and professional appearance of the reports are of the highest quality and in compliance with company standards. Ensure the appropriate board specialty has reviewed the case in compliance with client specifications or state mandates and is documented accurately on the case report. Verify that the peer reviewer has attested to only the facts and that no evidence of reviewer conflict of interest exists. Ensure the provider credentials and signature are adhered to the final report. Identify any inconsistencies within the report and contacts the Peer Reviewer to obtain clarification, modification or correction as needed. Assist in resolution of client complaints and quality assurance issues as needed. Ensure all federal ERISA and state mandates are adhered to at all times. Provide insight and direction to management on consultant quality, availability and compliance with all company policies and procedures and client specifications. Promote effective and efficient utilization of company resources. Participate in various educational and or training activities as required. Qualifications MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience High school diploma or equivalent required. A minimum of two years clinical or related field experience; or equivalent combination of education and experience preferred. Knowledge of the insurance industry, preferably claims management relative to one or more of the following categories: workers' compensation, no-fault, liability, or disability preferred. Certificates, Licenses, Registrations LPN/LVN/RN may be required based on business needs. ESSENTIAL COMPETENCIES QUALIFICATIONS Must have strong knowledge of medical terminology, anatomy and physiology, medications and laboratory values. Must be a qualified typist with a minimum of 40 W.P.M Must have a full understanding of HIPAA regulations and compliance. Must be able to operate a general computer, fax, copier, scanner, and telephone. Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet. Must demonstrate exceptional communication skills. Ability to follow instructions and respond to upper managements' directions accurately. Must demonstrate accuracy and thoroughness. Look for ways to improve and promote quality and monitors own work to ensure quality is met. Must be able to work independently, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. Must be able to demonstrate and promote a positive team -oriented environment. Must be able to stay focused and concentrate under normal or heavy distractions. Must be able to work well under pressure and or stressful conditions. Must possess the ability to manage change, delays, or unexpected events appropriately. Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time. LANGUAGE/COMMUNICATION SKILLS Ability to read, analyze and interpret common correspondence, medical records, and legal contracts and documents. Ability to write clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar. Ability to respond appropriately and professionally to all inquiries or complaints from customers, physicians, regulatory agencies, and/or members of the business community. Ability to effectively present information one-on-one or in small groups. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position generally consists of: Ability to work at a desk or similar office-type furnishings up to 8 hours a day or longer as required by business needs. Ability to operate a computer up to 4 hours at a time. Ability to travel to different floors of the office or other locations. Ability to move throughout the office. Occasionally lifting and/or carrying up to 10 lbs. Occasionally pushing/pulling up to 10 lbs. Occasionally subject to bending, squatting or twisting. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Extended hours are occasionally required beyond the regular eight (8) hour work day. The noise level in the work environment is usually moderate. ExamWorks, LLC is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws. Equal Opportunity Employer - Minorities/Females/Disabled/Veterans
    $51k-76k yearly est. 9d ago
  • Quality Assurance Coordinator

    Kleinert's Inc.

    Remote job

    Job Description Kleinert's Inc. is looking for a dedicated Quality Assurance & Process Improvement Coordinator to join our team. This full-time remote position offers an excellent opportunity to ensure our products meet the highest standards of quality while improving operations across the organization. As a Quality Assurance & Process Improvement Coordinator, you will play a vital role in driving operational excellence and enhancing the reliability of our consumer goods. In this role, you will be responsible for developing and implementing quality assurance and process improvement strategies that improve operations, enhance product reliability, and elevate customer satisfaction. You will collaborate closely with various departments to identify areas for improvement and support initiatives that foster a culture of quality throughout the company. Responsibilities Develop and implement quality assurance and process improvement protocols and processes Analyze quality and operational data to identify trends and improvement opportunities Collaborate with product development and operations teams to ensure compliance with quality standards Lead corrective actions and continuous improvement initiatives Assist in training staff on quality assurance and process improvement procedures Requirements 2+ years of experience in quality assurance, operations, or process improvement Strong understanding of QA methodologies, process improvement tools, and operational workflows Proficiency in quality management and process improvement software
    $42k-64k yearly est. 11d ago

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