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Quality assurance supervisor skills for your resume and career

Updated January 8, 2025
6 min read
Quality assurance supervisor example skills
Below we've compiled a list of the most critical quality assurance supervisor skills. We ranked the top skills for quality assurance supervisors based on the percentage of resumes they appeared on. For example, 8.2% of quality assurance supervisor resumes contained food safety as a skill. Continue reading to find out what skills a quality assurance supervisor needs to be successful in the workplace.

15 quality assurance supervisor skills for your resume and career

1. Food Safety

Here's how quality assurance supervisors use food safety:
  • Develop and maintain specific procedures for auditing product and monitor to ensure compliance and continuing improvement within product quality/food safety programs.
  • Worked with senior technical management for the development, implementation, and monitoring of company's quality/food safety initiatives.

2. Product Quality

Product quality is the basic element of a business. It means to add features in a product or service in such a way that it meets the needs and wants of the customers. Enhancing the product quality also means improve the goods from any existing defects to ensure customer satisfaction.

Here's how quality assurance supervisors use product quality:
  • Monitored production line maintenance* Audited product quality manufacturing process* Presented professional development for quality assurance
  • Accumulate and communicate all pertinent data related to product quality levels on a timely basis to the Merchandising and Procurement Departments.

3. Corrective Action

Here's how quality assurance supervisors use corrective action:
  • Administered out-of-specification investigations and recommended corrective actions.
  • Incorporated corrective and preventative actions for both internal and vendor related issues and approved or recommended amendments to proposed corrective actions.

4. GMP

GMP stands for Good Manufacturing Practice. It is a system that ensures that all products like food, beverages, and medicinal drugs that are produced comply with the quality standards. It helps in minimizing the risks and hazards that cannot be eliminated after the testing of final products.

Here's how quality assurance supervisors use gmp:
  • Managed GMP regulated quality assurance department to ensure all raw materials and finished products met quality standards.
  • Provided guidance and training related to GMP and Quality Assurance/Quality Systems activities and compliance.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how quality assurance supervisors use customer service:
  • Utilized communication/managerial skills and resourcefulness in the areas of customer service, customer satisfaction, sales, marketing and accounting.
  • Investigated customer complaints and developed system operations to ensure that our company provided the highest level of customer service possible.

6. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how quality assurance supervisors use continuous improvement:
  • Achieved significant operational improvements by reorganizing manufacturing operations and implementing continuous improvements practices.
  • Interpreted lab analysis data and provided direction to plant operators, allowing for continuous improvement in scrubber operations and efficiency.

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7. ISO

Here's how quality assurance supervisors use iso:
  • Coordinated successful corrective action activities with Assembly operations, Supplier Quality and Management pertinent to successful ISO 14001 UL Certification.
  • Initiated ISO 22000 Certification and Halal Certification process for the Company to be expand business locally and internationally.

8. Patients

Here's how quality assurance supervisors use patients:
  • Provide quality assurance to make sure patients were properly diagnosed and properly treated as prescribed or recommended by the physician.
  • Maintain Federal, State, and Allegiance's requirements to provide optimal and appropriate care for all patients.

9. HACCP

Here's how quality assurance supervisors use haccp:
  • Develop training programs for supervisors and hourly operators on HACCP and Quality topics to meet regulatory requirements and bakery business needs.
  • Educate and advise Management and Quality Control Techs on HACCP monitoring and verification procedures including the appropriate corrective actions.

10. FDA

The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.

Here's how quality assurance supervisors use fda:
  • Supported FDA submissions through active interaction with Research and Development, Quality Control, Manufacturing and Regulatory departments.
  • Performed monthly audits of manufacturing operations for compliance with FDA Regulations and Standard Operating Procedures.

11. SQF

The SQF (Safe Quality Food) Program is a GFSI-recognized food safety certification that covers all stages of the food supply chain using industry-specific codes.

Here's how quality assurance supervisors use sqf:
  • Led in SQF Certification and re-certification efforts.
  • Review and approval of other department's documents and procedures to comply with Safe Quality Food (SQF) audit requirements.

12. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how quality assurance supervisors use quality standards:
  • Direct quality assurance activities to ensure maximum quality and effectiveness by enforcing that all quality standards are met by all departments.
  • Develop and implement a quality inspection program to ensure conformity of purchased material and final products to quality standards.

13. USDA

Here's how quality assurance supervisors use usda:
  • Support included management, creation and coordination of required documents, and internal audit of required documentation per USDA requirements.
  • Correlated daily with USDA personnel in conducting operational inspection of machinery and equipment prior to start-up and utilization.

14. Excellent Interpersonal

Here's how quality assurance supervisors use excellent interpersonal:
  • Possess excellent interpersonal, documentation, and instructional competencies.
  • Have an Excellent interpersonal communication skill.

15. Customer Complaints

Here's how quality assurance supervisors use customer complaints:
  • Resolved customer complaints, improvements at production floor with manufacturing team focused in solving Quality problems at assembly lines.
  • Supervised activities of the Quality Assurance Group in addition to customer complaints, deviation investigation and customer returns.
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List of quality assurance supervisor skills to add to your resume

Quality assurance supervisor skills

The most important skills for a quality assurance supervisor resume and required skills for a quality assurance supervisor to have include:

  • Food Safety
  • Product Quality
  • Corrective Action
  • GMP
  • Customer Service
  • Continuous Improvement
  • ISO
  • Patients
  • HACCP
  • FDA
  • SQF
  • Quality Standards
  • USDA
  • Excellent Interpersonal
  • Customer Complaints
  • Quality System
  • Quality Checks
  • R
  • Management System
  • Quality Issues
  • SPC
  • External Audits
  • Internal Audit
  • Customer Specifications
  • Process Improvement
  • CAPA
  • Direct Reports
  • SSOP
  • Process Control
  • Sigma
  • Performance Reviews
  • Product Specifications
  • QMS
  • Regulatory Compliance
  • Environmental Monitoring
  • Test Results
  • BRC
  • Preventive Actions
  • Customer Audits
  • Training Programs
  • Qa Management
  • Qa Support
  • Performance Evaluations
  • Quality Assurance Program
  • Inventory Control
  • Party Audits
  • Product Releases
  • KPI
  • Production Floor

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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