What does a quality assurance supervisor do?
A quality assurance supervisor oversees and leads the quality control operations within a manufacturing plant or similar establishment. They are primarily responsible for crafting and implementing policies that prioritize the efficiency of products or services, supervising and evaluating the performances of the workforce, and setting standards and procedures that align not just with the goals of the company, but the national and international level of production standards. Furthermore, as a supervisor in the field, it is crucial to encourage and shape quality assurance workers into valuable members of the company.
Quality assurance supervisor responsibilities
Here are examples of responsibilities from real quality assurance supervisor resumes:
- Assist in achieving ISO certification/training.
- Manage GMP regulate quality assurance department to ensure all raw materials and finish products meet quality standards.
- Lead product development team to successfully develop components at improve PPAP approval time by implementing better project planning
- Conduct and report internal quality system and vendor/supplier audits in accordance with ISO and company quality assurance requirements.
- Use of refractometer, micrometer, lab scales, and calipers.
- Monitor pre-clinical GLP studies at CRO and intra-departmental sites to ensure protocol/regulatory compliance (Covance).
- Develop and implement use of auditing tools and GCP training materials to present at investigator meetings.
- Work with plant manager to keep quality of product up to par by using the SQF guidelines.
- Create schedules for employees and create new forms and compliance procedures for SQF and implement programs for success.
- Interact with the clinical study teams to service as a point of contact for quality assurance and GCP compliance.
- Maintain test calendar and work with management and external stakeholders for planning and execution of all ICOMS UAT testing projects.
- Utilize specialized test equipment such as: computerize optical competitor, computerize pull test, calipers, gages, and micrometers.
- Design creative and professional culinary PowerPoint presentations.
- Verify and approve environmental monitoring results in LIMS.
- Create detail PowerPoint summary presentations on data collect.
Quality assurance supervisor skills and personality traits
We calculated that 8% of Quality Assurance Supervisors are proficient in Food Safety, Product Quality, and Corrective Action. They’re also known for soft skills such as Analytical skills, Communication skills, and Detail oriented.
We break down the percentage of Quality Assurance Supervisors that have these skills listed on their resume here:
- Food Safety, 8%
Develop and maintain specific procedures for auditing product and monitor to ensure compliance and continuing improvement within product quality/food safety programs.
- Product Quality, 7%
Monitored production line maintenance* Audited product quality manufacturing process* Presented professional development for quality assurance
- Corrective Action, 6%
Administered out-of-specification investigations and recommended corrective actions.
- GMP, 5%
Managed GMP regulated quality assurance department to ensure all raw materials and finished products met quality standards.
- Customer Service, 5%
Utilized communication/managerial skills and resourcefulness in the areas of customer service, customer satisfaction, sales, marketing and accounting.
- Continuous Improvement, 4%
Achieved significant operational improvements by reorganizing manufacturing operations and implementing continuous improvements practices.
"food safety," "product quality," and "corrective action" are among the most common skills that quality assurance supervisors use at work. You can find even more quality assurance supervisor responsibilities below, including:
Interpersonal skills. Lastly, "interpersonal skills" is an important element of what a quality assurance supervisor does. Quality assurance supervisor responsibilities require this skill because "industrial production managers must have excellent communication skills to work well other managers and with staff." This resume example highlights how quality assurance supervisor duties rely on this skill: "have an excellent interpersonal communication skill. "
The three companies that hire the most quality assurance supervisors are:
- Octapharma Plasma106 quality assurance supervisors jobs
- Catalent Pharma Solutions19 quality assurance supervisors jobs
- Smithfield Foods17 quality assurance supervisors jobs
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Compare different quality assurance supervisors
Quality assurance supervisor vs. Auditor/quality
A quality auditor is responsible for inspecting the company's services and products, ensuring its adherence to business requirements and internal regulations. Quality auditors analyze the efficiency of operational functions and production processes to maintain high-quality deliverables with the utmost consideration for the safety and security of the production staff. They run quality checks for the outputs, create findings reports, and strategize methodologies to enhance stability by utilizing standard testing parameters. A quality auditor must have excellent communication and organizational skills, as they may also recommend opportunities to generate more resources and increase revenues.
While similarities exist, there are also some differences between quality assurance supervisors and auditor/quality. For instance, quality assurance supervisor responsibilities require skills such as "food safety," "product quality," "patients," and "sqf." Whereas a auditor/quality is skilled in "excellent organizational," "audit findings," "audit results," and "medicaid." This is part of what separates the two careers.
Auditors/quality really shine in the retail industry with an average salary of $40,479. Comparatively, quality assurance supervisors tend to make the most money in the health care industry with an average salary of $80,377.auditors/quality tend to reach similar levels of education than quality assurance supervisors. In fact, auditors/quality are 2.1% less likely to graduate with a Master's Degree and 0.3% less likely to have a Doctoral Degree.Quality assurance supervisor vs. Quality lead
A quality assurance (QA) lead is responsible for organizing and managing the testing of products prior to its release. Your duties will include defining testing standards and strategies, establishing formal QA processes, and overseeing all aspects of QA, such as using best practices and establishing metrics. Additionally, you are responsible for supervising and mentoring QA team members, and developing and implementing scripts, test cases, and procedures. You are also responsible for managing off quality products and developing and institutionalizing ISO complaints.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that quality assurance supervisor responsibilities requires skills like "food safety," "patients," "excellent interpersonal," and "strong customer service." But a quality lead might use other skills in their typical duties, such as, "project management," "data analysis," "lean six sigma," and "supplier quality."
On average, quality leads earn a higher salary than quality assurance supervisors. Some industries support higher salaries in each profession. Interestingly enough, quality leads earn the most pay in the health care industry with an average salary of $92,715. Whereas quality assurance supervisors have higher pay in the health care industry, with an average salary of $80,377.quality leads earn similar levels of education than quality assurance supervisors in general. They're 4.1% more likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.Quality assurance supervisor vs. Senior quality engineer
A Senior Quality Engineer ensures that a company's goods meet the quality standards required. They may work in various industries, such as the automobile, textile, clothing, food, and electronics industries.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from quality assurance supervisor resumes include skills like "food safety," "customer service," "patients," and "haccp," whereas a senior quality engineer is more likely to list skills in "supplier quality," "java," "data analysis," and "fmea. "
Senior quality engineers earn the best pay in the professional industry, where they command an average salary of $100,740. Quality assurance supervisors earn the highest pay from the health care industry, with an average salary of $80,377.senior quality engineers typically earn higher educational levels compared to quality assurance supervisors. Specifically, they're 6.6% more likely to graduate with a Master's Degree, and 0.2% more likely to earn a Doctoral Degree.Quality assurance supervisor vs. Shop supervisor
A shop supervisor is responsible for monitoring the overall operations of a store, delegating tasks to the shop personnel, and ensuring the highest quality service to the customers for their satisfaction. Shop supervisors handle the sales inventory and process bank transactions every closing. They also negotiate contracts with suppliers and third-party vendors, receive proof of shipments, maintain an organized record of deliveries, and implement marketing strategies to boost brand awareness and generate more revenues to increase profitability.
Types of quality assurance supervisor
Updated January 8, 2025
