Quality assurance tester jobs in Delaware - 142 jobs

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website **************** We have been retained for providing recruiting assistance, for direct hires, by one of the world-leading information technology consulting, services, and business process outsourcing organization that envisioned and pioneered the adoption of the flexible global business practices that today enable companies to operate more efficiently and produce more value. Job Title : ETL Tester Location : Wilmington, DE Job Type : Permanent Full Time US Citizen/ Green Card Holder/EAD (GC) can apply for this Job Job Description: 3+ years of experience in ETL testing. Proficient in Unix user level commands Proficient in SQL and database systems - Oracle/Teradata Ability to write SQL queries to validate test results in a database Experience in using ETL tools like Ab Initio/Informatica Experience with QA testing of BO reports Extensive knowledge of testing process and testing methodology Strong background in functional testing with the ability to design and develop test cases Perform all aspects of verification, including functional, integrated, regression and system testing Test Management using Quality Center Additional Information ************************************************************************* NO THIRD PARTY SUBCONTRACTING for these positions NO VISA SPONSORSHIP for this position *************************************************************************

Oracle Hardware Development (OHD) builds mission critical, ultra-high performance, integrated compute and storage systems with embedded software and management services (ILOM, UEFI.) Oracle Cloud Infrastructure (OCI) is a deep and broad platform of public cloud services that enables customers to build and run a wide range of applications in a scalable, secure, highly available, and high-performance environment deployed on OHD engineered systems. We are looking for an experienced Quality Engineer with network, GPU and test automation background to join our team. You will be part of a team that is focused on finding new and innovative ways to break our platforms and then working with our development partners to root cause the failures and deploy fixes. We are looking for a candidate with a test mindset and experience in server technologies like Network, GPU, virtualization, and experience automating testing in these areas. If you are passionate about end-customer quality, come join our team and help us to find and fix bugs as early in the development cycle as possible. **Responsibilities** **Skills required:** 1. Thorough understanding of testing methods like functional, regression etc. 2. Experience in Network, Virtualization and GPU testing 3. Experience in writing automated tests (coding in Python, Java or equivalent) 4. Excellent in communicating bugs and driving them to closure 5. Experience with Linux System Administration 6. Experience working with distributed teams (across geographies and groups) 7. Highly motivated and ability to work with minimal supervision. **Roles and Responsibilities:** 1. Work closely with the development team from the inception of the feature through to delivery. 2. Understand changes in technology and hardware and create effective testcases. 3. Automate test cases. 4. Maintain test cases. 5. Analyze test failures raise code bugs and update tests. 6. There is lot of scope for writing generic framework type modules. Candidate must be able to deliver and maintain such features that may be useful for the entire org. 7. Release cycles are short. Candidate must adapt to an environment where turnaround time is a key measure of success. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $75,200 to $158,200 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**About Us** ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've advanced the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our renowned assessments-including TOEFL , TOEIC , GRE , and Praxis -serve millions of learners in more than 200 countries and territories. Through strategic acquisitions, ETS has expanded its capabilities to deliver innovative solutions across education and workforce markets. PSI, an ETS subsidiary, strengthens our workforce assessment offerings, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology platforms globally. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, ETS delivers nearly 50 million tests annually. Join us in our mission to measure progress and power human potential worldwide. **About the Role** This position is part of the **PSI team** , a leading provider of workforce assessment and credentialing services. PSI helps organizations hire, develop, and retain talent through secure, reliable testing solutions and cutting-edge technology. As a member of PSI, you'll contribute to delivering high-quality services that support professionals and organizations across industries. You'll work within ETS's global framework while collaborating closely with PSI's innovative teams-combining the strength of a world-class education leader with the agility of a workforce solutions provider. This is your opportunity to make an impact on both learning and career advancement worldwide. **What You'll Do** + Lead end-to-end testing for key technology platforms and manage test projects. + Design and execute test plans, ensuring bug-free releases. + Perform functional, regression, integration, API, and performance testing. + Partner with product teams to align on requirements and SLAs. + Report and track defects using Jira, ensuring timely resolution. + Support UAT for internal teams and clients. + Contribute to continuous improvement by researching new testing tools and techniques. + Validate data from multiple sources using strong SQL skills. \#LI-AD1 \#LI-REMOTE **What You Bring** + 3+ years of QA experience in IT environments. + Strong knowledge of QA methods, Agile/SDLC processes. + Proficiency in SQL and data validation across multiple sources. + Familiarity with automation tools (Selenium, Java/C#) and API testing tools (Postman, SoapUI). + Experience with accessibility testing is a plus. + Knowledge of version control and ticketing systems (e.g., SVN, Jira). **Why Join Us?** Our people drive our success. We are committed to creating a workplace where differences are embraced, everyone is valued, and you can bring your authentic self to work every day. Our culture is creative, supportive, and inclusive-focused on helping people reach their full potential. When you join us, you become part of a mission-driven organization that takes pride in serving test takers and empowering professionals worldwide. We offer a **comprehensive benefits program** designed to protect what matters most-your health, financial security, and overall well-being. Our offerings include medical, dental, and vision plans with wellness components, flexible leave plans to support work-life balance, and retirement savings options to help you plan for the future. Beyond core benefits, you'll enjoy perks such as employee discounts, team events, and volunteer opportunities through our community engagement programs. **ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.**

GovCIO is currently hiring fora **Quality Assurance (Automation) Tester** todo full lifecycle application testing of EEOC Enterprise applications. This position will be remote. **Responsibilities** Designs, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for test plans and creates test scenarios in which tests are carried out. Compiles data, defines required changes and reports defects and problems that occurred during the test process. Implements and participates in the walkthrough of the product. Automated testing may be used for leveling based on hiring manager discretion. + Consults with the development and/or requirements team to coordinate and test applications. + Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures. + Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests. + Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics. + Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically. **Qualifications** Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience + Clearance Required: + Solid understanding of **Agile/scrum** software development and release process. + Create mature **automated frameworks** for validating end-to-end scenarios for highly integrated system. + **Write Java code** to automate the test of business layer or data layer applications. + Core Java skills, **write code using Selenium** and Java. + **Proficiency with SQL queries** and solid understanding of backend systems. + Solid understanding of implementation of Selenium **BDD** **framework** . + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Design and develop UI automation framework to support complex applications. + Expertise with service-oriented architecture and REST APIs. + Test system changes to prepare for production deployment. + Execute test plans, scenarios, scripts, or procedures. + Document software defects and report defects in JIRA. + Perform functional, non-functional, System integration and regression testing. + Experience with cloud systems like Azure. + Proven experience with Version control systems such as GitHub & Git. + Maintain and update automation code with new release of the application. + Solid understanding of implementation of Selenium BDD framework. + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Experience with application monitoring systems like DataDog, Splunk etc. + Excellent communication skills. + Must be a team player. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $100,000.00 - USD $110,000.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-7211_ **Category** _Software Engineering Services_ **Position Type** _Full-Time_

_This role offers a hybrid work schedule at our Wilmington, DE Tech Hub._ Searches for application weaknesses that are exploitable, and partners with technology, cybersecurity, and risk teams to remediate any found weaknesses. Collaborates with technology teams when implementing new applications to help the team identify weaknesses before an attacker does. **Primary Responsibilities:** + Complete penetration testing (primarily Grey & White Box testing) of web applications, Application Programming Interfaces (APIs), hardware, and mobile. + Define testing methods to meet the scope and goals of assigned penetration tests. + Gather intelligence to better understand how target works and its potential vulnerabilities. + Understand breach and attack simulation solutions and work with the team to validate controls effectiveness. + Document and formally report testing initiative findings. + Maintain tools and scripts used in penetration testing and red team processes. + Effectively educate and train Cybersecurity teams on new tactics, techniques, and procedures to ensure technology applications and services are not at risk of compromise or will leak information. + Collaborate across Cybersecurity and Technology teams to leverage intelligence sources, identify new threats, improve tool usage and workflow, and mature monitoring and response capabilities. + Identify areas of opportunities in daily tasks to advance penetration testing skills and regularly learn new tactics, techniques, procedures to assess risk and implement and validate controls as necessary. + Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Scope of Responsibilities:** + Engages in regular interaction with middle management within Internal Audit, Compliance, Risk Management, and Technology. + Determines and develops approach to solutions. Work is evaluated upon completion to ensure objectives have been met. Work is accomplished with periodic check-ins for alignment and limited direction. + Basic knowledge of all penetration testing and red team tools. + Strong knowledge of networking and network protocols. + Intermediate working knowledge of operating systems and scripting and/or coding. **Manager Responsibilities:** No supervisory responsibilities. **Education and Experience Required:** + Bachelor's degree and a minimum of 3 years' relevant work experience, or in lieu of a degree, a combined minimum of 7 years' higher education and/or work experience. + Intermediate working knowledge of penetration testing and red team tools to be able to simulate attacker tactics, techniques, and procedures + Strong knowledge of networking and network protocols + Intermediate working knowledge of operating systems and scripting and/or coding **Education and Experience Preferred:** + Bachelor's degree in an applicable discipline such as Computer Science, Cybersecurity, or Information Technology + Strong understanding of information security concepts (both technical and organizational requirements) + Highly ethical and expected to maintain a level of professionalism at all times + Intermediate working knowledge in social engineering, application security (web and mobile), physical methods, lateral movement, threat analysis, internal and external network architecture and a wide array of commercial and bring-your-own (BYO) products + Prior experience with and demonstrable aptitude for quickly learning new technical skills + Experience training others to ensure they have basic knowledge of and ability to use function-specific tools and systems + Ability to analyze and draw conclusions based on quantitative data from multiple sources + Penetration testing-specific or Cybersecurity domain-related industry-recognized certification \#Hybrid #LI-JB3 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $106,700.00 - $177,900.00 (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Wilmington, Delaware, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Description We are looking for an experienced User Acceptance Testing (UAT) specialist to join our team in Wilmington, Delaware. As a UAT Tester with over six years of expertise, you will play a vital role in ensuring the quality and accuracy of business applications through meticulous testing and collaboration with stakeholders. This is a long-term contract position, offering the opportunity to contribute to the success of ongoing projects while enhancing testing practices and tools. Responsibilities: - Conduct comprehensive User Acceptance Testing (UAT) and document detailed test results, including defect identification. - Develop, revise, and maintain test cases for all relevant applications within the scope of the project. - Formulate test approaches and plans, addressing dependencies and potential risks. - Collaborate closely with stakeholders to clarify business requirements and provide updates on testing progress. - Ensure all testing artifacts are accurately updated and appropriately stored. - Reconcile results from various tests and teams to verify accuracy and consistency. - Identify and incorporate process improvements in tools and practices to enhance efficiency. - Work alongside managers and leads to ensure testing readiness and successful milestone completion. - Facilitate quality assurance practices to support diverse product testing. - Utilize innovation tools, such as advanced systems and platforms, to support testing and documentation. Requirements - Minimum of six years of experience in User Acceptance Testing (UAT) and quality assurance. - Strong analytical skills to assess business requirements and testing outcomes. - Excellent communication abilities to collaborate effectively with stakeholders. - Proficiency in tools such as JIRA, Confluence, and AWS, along with advanced organizational systems. - Familiarity with FileNet and expertise in managing test artifacts and documentation. - Proven ability to manage time efficiently and prioritize tasks in a fast-paced environment. - Experience in defect management and documenting detailed test plans. - Knowledge of innovative testing practices and process enhancements. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Join a dynamic team at the forefront of risk strategy and execution, where your expertise in User Acceptance Testing will directly impact the success of high-profile business initiatives. Collaborate with technology, business, and vendor partners to deliver robust solutions that shape the future of risk management. This is your opportunity to work on complex projects with significant business impact, leveraging cutting-edge tools and methodologies. We value intellectual curiosity, initiative, and a passion for process improvement. If you thrive in a fast-paced environment and are eager to make a difference, we want you on our team. As a Risk Architecture - Associate - User Acceptance Testing in the Risk Execution and Strategy team, you will play a pivotal role in planning, executing, and enhancing the User Acceptance Testing function for strategic business initiatives. You will partner with cross-functional teams to ensure testing readiness, drive process improvements, and deliver high-quality results that support the firm's risk architecture objectives. This role offers the opportunity to work on complex, impactful projects, develop automation solutions, and contribute to the continuous improvement of testing practices. Job Summary: As a Risk Architecture - Associate - User Acceptance Testing in the Risk Execution and Strategy team, you will play a pivotal role in planning, executing, and enhancing the User Acceptance Testing function for strategic business initiatives. You will partner with cross-functional teams to ensure testing readiness, drive process improvements, and deliver high-quality results that support the firm's risk architecture objectives. This role offers the opportunity to work on complex, impactful projects, develop automation solutions, and contribute to the continuous improvement of testing practices. Job Responsibilities: Develop and implement comprehensive test approaches, plans, and scripts for business-critical projects Execute business scenarios in UAT environments, ensuring alignment with requirements Collaborate with technology, business partners, project managers, and external vendors to clarify requirements and share testing status Maintain and update testing artifacts, ensuring documentation accuracy and completeness Reconcile test results across different tests and stakeholder groups Identify and incorporate process enhancements to improve efficiency and effectiveness Partner with UAT Manager/Lead to ensure testing readiness and milestone completion Facilitate quality testing practices across various products and initiatives Communicate regularly with stakeholders, providing consistent updates on automation testing status Assess, create, and build automation tools to drive efficiency and cost reduction Reconcile automated test results with expected manual outcomes Required Qualifications, Capabilities, and Skills: Bachelor's degree or equivalent professional experience 3-5 years of hands-on experience in manual testing, including test plan formulation and execution Proficiency in JIRA, including process flow understanding and task creation Experience with Microsoft Office Suite, Confluence, and qTest tool Ability to write and execute SQL queries Working knowledge of Unix operating system Familiarity with Agile and waterfall software development methodologies Strong written and verbal communication skills, with experience preparing executive-level communications Excellent organizational and project management skills; adept at managing competing priorities under tight deadlines Proven ability to collaborate and build strong partnerships across teams Demonstrated intellectual curiosity and ability to learn quickly; high degree of initiative and self-direction Preferred Qualifications, Capabilities, and Skills: Experience with mainframe screens and business rules engines Understanding of credit card lifecycle and card transaction processing Exposure to risk processing environments Knowledge of Large Language Models and their integration with process improvements Experience in automation testing and tool development Familiarity with reconciliation of automated and manual test results Background in supporting business-critical strategies within financial services

Kforce has a client that is seeking a Quality Assurance in Wilmington, DE. Duties Include: * Perform User Acceptance Testing and communicate test results; Document test case execution, test results and defects in detail; Development, revision, and upkeep of test cases for all applications that are in scope of UAT * Understanding the intent of a business requirement * Formulating test approach and test plan and detailing the dependencies and risk involved * Execution of business scenario in UAT environment * Partnering and collaborating with stakeholders for clarifying queries and sharing the testing status * Ensuring testing artifacts are updated and saved as appropriate * Reconcile test results from different tests and different groups * Incorporate process enhancements related to tools and practices to unlock greater efficiencies and effectiveness * Partner with UAT Manager/Lead to ensure that testing readiness and testing execution milestones are completed * Responsible for helping to facilitate the quality testing practices in support of various products* To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed * Relevant education and/or training will be considered a plus * Analytical skills * Communication skills * Time Management skills * Teamwork skills Experience with: * File Net * qTest * AWS * SQL * LLM (Innovation tools) * JIRA * Confluence

Description & Requirements System test Essential Duties and Responsibilities: - Responsible for performing analyses of numerous Human Resources programs and initiatives. - Responsible for analyzing and reporting Human Resources staffing initiatives on weekly, monthly, quarterly and annual basis such as: Turnover/Attrition, Headcount and Forecasting and make recommendations for action or improvement based upon results. - Create, maintain, and analyze timely analytics/metrics on Human Resources initiatives. - Create and maintain any additional ad hoc analytics requests. - Responsible for creating and maintaining new/innovative reporting platforms to convey results using the allocated tools. - Responsible for converting complex data into visually appealing presentation formats to be delivered to audiences at all levels. - Assist Human Resources in carrying out various human resources programs and procedures. Minimum Requirements - Bachelor's degree with 3+ years of experience. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,000.00 Maximum Salary $ 65,000.00

Role: System Tester Key Accountabilities: System tester will be responsible for designing test scenarios, writing test case, running functional and system tests. System tester should be running performance test with multiple data conditions. Candidate should have 6-8 years of experience in System Testing role. What were looking for: Compare business requirement document with actual strategy implementation. Design and develop API test cases and scenarios Execute and automate API tests using industry-standard tools Identify, document, and track bugs and performance issues Hands on experience in Python. Design, document, and execute test cases to verify PowerCurve logic, rules, scorecards, and data flows. Conduct functional testing for strategy implementation. Experience in using test management tools like JIRA, etc. Experience with Performance and Volume testing Collaborate with developers and QA teams to resolve defects Analyze and report on test results, providing actionable insights Continuously improve testing processes and methodologies Participate in code reviews and provide feedback on design Conduct regression testing for strategy changes and enhancements. Document defects, test evidence, and sign off reports. Good understanding on credit card decisioning, consumer lending or banking domains.

**Job** **Title:** SAP Test Lead **Type:** Independent Contract - Corp to Corp/1099 **Contract Length:** 6 months - Potentially Renewable The SAP Test Lead role offers a unique opportunity to drive critical testing initiatives within SAP implementation and enhancement projects. As an independent contractor, the Test Lead will be responsible for ensuring the quality, reliability, and performance of SAP applications by defining and executing robust testing strategies. This role requires a combination of technical expertise in SAP, strong leadership capabilities, and experience in various testing methodologies and frameworks. The SAP Test Lead will collaborate with cross-functional teams, including business stakeholders, developers, and project managers, to deliver high-quality SAP solutions while mitigating risks and ensuring seamless integration with business processes. This position is well-suited for seasoned professionals who thrive in dynamic project-based environments and can deliver exceptional results with minimal supervision. **Responsibilities** **Key Responsibilities:** + Test Planning & Strategy: Define the overall test scope, objectives, and approach for project/engagement. Develop detailed test plans, schedules, and deliverables for all testing phases (e.g., SIT, UAT, performance, regression). + Environment & Data Management: Ensure the readiness of test environments and manage test data for various testing phases. + Team Leadership & Management: Lead, mentor, and motivate the testing team, assigning tasks, monitoring progress, and providing regular feedback and guidance. + Test Case Development & Execution: Oversee the design and development of comprehensive test scenarios and test cases that cover all functional and non-functional requirements. Ensure test execution follows the established plan. + Defect Management: Track, document, and manage defects using a bug tracking system. Liaise with developers and other stakeholders to ensure timely resolution and retesting of issues. + Reporting & Communication: Prepare and present regular status reports, quality metrics, and test results to project managers, senior management, and clients. Facilitate communication between testing, development, and business teams. + Risk Management: Identify potential project risks, develop mitigation strategies, and prioritize testing activities based on risk and business impact. **Qualifications** **Required Skills & Qualifications:** + **Experience** : + Experience in at least one full lifecycle SAP implementation project (e.g., S/4HANA, ECC). + Experience working in Agile, Waterfall, and hybrid methodologies. + **Technical Knowledge** : + Understanding of core SAP modules and end-to-end business processes. Understanding of SAP EAM module will be a plus. + Proficiency with test management and defect tracking tools (e.g., Microsoft Azure, JIRA, HP ALM, SAP Solution Manager). + Hands-on experience with performance testing frameworks/tools. + **Soft Skills** : + Excellent leadership, communication, and stakeholder management skills. + Strong analytical, problem-solving, and decision-making abilities. + Strong organizational and project management skills. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ _Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local l_ _aw._ **Pay Range** USD $55.00 - USD $65.00 /Hr. Submit a Referral (************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _2025-3043_ **Category** _Information Technology_ **Position Type** _Independent Contractor_ **Remote** _Yes_ **Clearance Required** _None_

**About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Akkodis is seeking a Quality Assurance Consultant for a Contract job with a client in Newark DE/Addison, TX(Hybrid). You will play a key role in developing and executing automated test frameworks using Core Java and BDD Cucumber for PEI Claims Automation. Rate Range: $58/hour to $60/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Quality Assurance Consultant job responsibilities include: * Designing, developing, and executing test automation frameworks using Core Java and BDD Cucumber for PEI Claims Automation. * Collaborating with project teams to ensure that quality standards and practices are followed throughout the testing process. * Conducting end-to-end testing to verify that business, technical, and functional requirements are met. * Creating and executing test scripts based on test strategies and plans to identify defects before production. * Managing risks associated with system test plans and implementing actions to mitigate unacceptable risks. * Communicating effectively with stakeholders, providing executive status updates on testing progress and risks. * Ensuring timely completion of all required testing deliverables while managing multiple competing priorities in a fast-paced environment. Desired Qualifications: * Bachelor's degree in computer science, Engineering, or a related field. * 5-7 years of hands-on experience in automation framework design, specifically in Core Java. * Strong proficiency in Selenium WebDriver and BDD Cucumber framework with hands-on experience in web application automation. * At least 3 years of experience working within an Agile/Scrum team and utilizing CI/CD automation tools such as Jenkins and GitHub. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at *****************************. Pay Details: $58.00 to $60.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ****************************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Title: Tester 3 Interview: In person 8-MONTH commitment with potential extension Onsite NOTE : Interviews will be conducted in person . TESTER 3 RESOURCE Develop understanding of system business requirements and business rules of the program. Create test models for product test and release control (plans, data, test cases and scripts). Review and understand the Project Team Work Plan. Define product test plans and criteria for acceptance. Develop, update, maintain and follow testing standards and procedures. Assist in managing and directing Test Team processes. Assist in the planning, creation, and control of the test environments. Coordinate and execute assembly or product tests with the Test Team, Application Team and the Program Manager. Execute assembly or product tests. Perform Test Execution (UAT) of business scenarios for a new software that is customized for the Department. Work with users to ensure that solutions meet business requirements. Anticipate, identify, track, and resolve issues and risks affecting own work and work of the Test and/or Application Teams. Develop contingency plans as necessary. Research problems before approaching the Team Lead or Test Team Lead for assistance. Resolve testing process questions/issues. Assist Team Lead or Test Team Lead in monitoring estimated-time-to-complete (ETC) and actuals for assigned tasks. Work with Test Team members to enhance their testing skills and build technical and business knowledge. Define and utilize entry / exit criteria for testing. Assist or guide Testers as needed. Determine time estimates and schedule for work efforts, including own work and resolve issues in a timely manner. Complete assigned tasks and meet time estimates for assigned tasks. Communicate accurate and useful status updates. Ability to work in a team environment. Strong communication skills; both written and spoken This is an on-site job.

Raas Infotek LLC is an E-Verified IT consulting and software development firm with offices in US, India, and Canada and our customer profile is spread across multiple domains and verticals. We are currently seeking qualified individuals seeking IT training and or project placement. Qualified individuals will be currently in the U.S. on OPT/CPT, EAD (w/prior experience), GC, or are US Citizens. Careers Raas Infotek LLC. Raas Infotek is growing rapidly, and we are always looking for individuals with outstanding capabilities in software development and business development. We offer careers in both technology and business disciplines. Many of our staffing specialists have strong Industry backgrounds, and they are uniquely qualified to match you with top assignments that are suited to your skill set. You can rest assured that your skills will be matched with the most appropriate and challenging jobs and your compensation will always be very competitive. We offer a variety of exciting and immediate opportunities for Programming professionals, Team Leads, Project Managers, Analysts, Architects, Testers, as well as many other IT and Business positions. You may contact us with your resume and we will match your skills to our requirements in one of the following fields · Appian · RSA Archer · RPA · Mulesoft · Business/Data/Quality Analysis · Blockchain If you are looking to start or further a lucrative career in IT consulting, Raas Infotek LLC. is the right place for you. We attract the IT industry's top talent by offering a comprehensive suite of benefits coupled with an extensive IT training and project placement program. Below are a few benefits of a career with Raas Infotek: Competitive salaries Comprehensive benefits H1 and GC processing Project support Ongoing training opportunities On-time payment Aggressive profile marketing And much more… Our IT training and project placement programs are designed to provide you with the cutting edge IT skills employers demand. Each program offers IT training with expert instructors, resume consultation, interview coaching, job skills training, and profile marketing. Each program ends with project placement at one of our top prime vendors/clients. We can give you the IT training you need and the project you want! About Raas Infotek LLC. Raas Infotek grew exponentially with each passing year and is now a multinational corporation with over 300 employees across the U.S. We have cultivated a reputation of excellence by offering IT services to clients; including data warehousing, database management, business intelligence, quality assurance, project management, software development, etc. Raas Infotek is an E-Verify company with the reputation as a preferred employer. We have many lucrative relationships with top prime vendors and direct clients; which include many Fortune 1000 firms such as OUR COMMITMENT · We commit to endeavor to meet and surpass our client expectations · We commit to the highest standards of ethics, professionalism, and transparency in our business · We commit to complete ownership and accountability, thereby earning the trust and respect of our clients and colleagues. Job Description Internship / Training Program Raas Infotek provides an excellent opportunity to start or enhance your career in Blockchain, RPA, APPIAN, ARCHER Developer, BA, QA. We provide training and placement for all these areas. We have an excellent track of training and placement for the OPT/CPT, H1, EAD or GC candidates with our Fortune 1000+ and other clients across the US. What do we do? We are E-verified company and offer free training/internship and placement for OPT/CPT in the following areas: Blockchain, RPA, APPIAN, ARCHER Developer, BA, QA etc. We are there if you: - Need Software training, require skill enhancement to meet the job market demands. - Already trained, need placement assistance - Want to apply for Green card. - Need H1, or require H1 transfer (For qualified candidates). - Need OPT Extension from an E-Verify employer Facilities/ Benefits offered: - Free H1 processing for Eligible candidates - Full-Time Instructors - OPT, STEM Extension, OPT to H1, F1 to H1, H1 transfers and H1 to GC. - 100% Placement Assurance with Direct Clients & Preferred Vendors. -Free accommodation and food stipend. Our Ideal Candidates: -Master's degree in Computer Science/ Information Technology/MIS/MBA. Salary package of 60-70K Per year. If interested, please respond with your resumes today Thanks & Regards: Apeksha apeksha.dube@raasinfotekcom ********** Qualifications -Master's degree in Computer Science/ Information Technology/MIS/MBA. Additional Information All your information will be kept confidential according to EEO guidelines. Must have valid OPT/CPT/H1/EAD/GC.

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. You will be a part of the Compliance Operations Quality Assurance team, which is responsible for conducting Quality Assurance audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for auditing TMS cases to support Coinbase's AML/CFT (Anti-Money Laundering / Combatting the Financing of Terrorism) program. This role will also identify opportunities to improve procedural updates, create and present metrics, train new analysts, and work on providing insights through established feedback loops. *What you'll be doing:* * Perform QA reviews of TMS cases based on the quality rubric, ensuring compliance with established guidelines. * Proactively seek opportunities to tackle challenging and impactful assignments * Assist on 2LoD reviews and provide timely responses to findings * Lead calibrations & office hours supporting other QA analysts * Conduct root cause analysis on thematic issues * Identify procedural gaps or inconsistencies and provide proposed solutions * Conduct training of new QA and QC joiners along with validating their practice cases * Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to enhance processes and workflows. * Present QA findings, insights, and recommendations persuasively to inspire positive change via weekly metrics/dashboards * Provide feedback on drafted procedures regarding areas of opportunity and how the procedures can be enhanced to increase clarity and consistent execution * Support agents in addressing their queries on complex procedural requirements * Undertake highly complex audits that have a substantial impact on Compliance Operations, showing your ability to navigate intricate challenges. * Apply in-depth knowledge of regulatory requirements when reviewing unusual or complex cases/scenarios *What we look for in you:* * 6+ Years hands-on experience in executing QA, Audit, or as a Financial Crime Investigator * Working knowledge of BSA/AML laws, regulations, and rules for financial services/products * ACAMS or equivalent AML qualification * Experience in assisting, developing, and producing metrics and reporting * Strong written/verbal communication, critical thinking, and problem-solving skills * Highly-motivated, analytical, organized, innovative, and adaptive * Multi-tasking ability, team-oriented, and a self-starter * Proven ability to work collaboratively with global partners in other functional units * Exceptional work ethic and flexibility to work extended hours to meet deadlines, when necessary * Ability to work with limited direction from management when situations occur * Intermediate level in PowerPoint/Google Slides and Excel/Google Sheets *Nice to haves:* * ACAMS certification or equivalent AML certification * Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. * Experience in project management or analytics or quality assurance. * Advanced degree in business, finance or legal * Advanced understanding of Google apps, JIRA and Salesforce Service Cloud PID: P71705 *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $99,365-$116,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

What's the role? About the team: Join us in tackling one of the most fascinating challenges in logistics: the Vehicle Routing Problem (VRP). HERE Tour planning is the engine behind multi-vehicle route optimization, empowering businesses to design smarter, faster, and more driver-friendly tours. We harness the world's most precise and up-to-date map data, real-time traffic insights, road restrictions, and driver preferences to craft tours that are both efficient and practical. Our mission? To transform complexity into clarity, delivering solutions that reduce travel time, cut costs, and keep logistics running like clockwork. But we don't stop at optimization. Our algorithms factor in every critical detail, driver preferences, delivery time windows, vehicle capacities, and compliance requirements to ensure that every plan isn't just efficient but also adheres to required constraints. This holistic approach drives cost savings, delivery accuracy, and driver satisfaction while ensuring operations remain sustainable and compliant. If you're passionate about solving real-world problems at scale, developing sophisticated algorithms, and pushing the boundaries of logistics technology, this is your opportunity to shine. Learn more about the product here: ************************************************* We are a diverse, passionate team of experts dedicated to solving complex logistics challenges and delivering impactful solutions. Committed to quality and innovation, we collaborate to shape the future of logistics while continuously growing our skills. Our tech stack includes Python, Rust, Kotlin, AWS, Docker, Kubernetes, and Terraform, empowering us to build scalable, high-performance systems. As a key team member, you'll advocate for our customers, define quality standards, and help deliver solutions that truly make a difference. Responsibilities: Participate in all QA activities within the product development life-cycle for REST APIs (synchronous and asynchronous) and the backend product. Design a well-structured test strategy, test cases with comprehensive coverage, and an end-to-end flow. Execute tests; identifying, debugging, and reporting the issues; verifying the issues when they are fixed. Developing test automation infrastructure and utilities as needed for testing. API tests, System integration tests, Load/performance tests on the API service and application, and keeping a check on the performance. Defining the right quality processes, benchmarks, and owning them, and setting the new standards together with the team. Who are you? Bachelor's degree in Computer Science or a related field (or equivalent experience). 5+ years of hands-on industry experience as an SDET or strong Test Automation Engineer. Ability to design and implement comprehensive test strategies covering functional, integration, and performance testing. Proficiency in developing robust test frameworks and utilities in Python. Experience in microservices architecture and API testing. Excellent communication and collaboration skills with experience working in cross-functional teams. Proven track record of proactively driving initiatives, taking ownership of projects, and independently identifying and implementing improvements. Strong analytical and problem-solving skills, with a passion for tackling complex challenges. Preferred skills: Experience in data analysis, applying statistical methods, and visualizing results (Pytest, NumPy, Pandas, matplotlib, plotly, seaborn). Ability to mentor and coach QA engineers, providing technical guidance and fostering skill development. Experience with Rust or other languages, or willingness to learn. Exposure to GIS projects. What Do We Offer? A great work-life balance. 30 paid vacation days. Hybrid model of work (2 days office and 3 days home office per week). On-site Gym and Sauna - Stay active and unwind with our fully equipped fitness center and relaxing sauna. Yoga Room - A dedicated space for mindfulness, stretching, and relaxation. Work on the development of high-scale services, serving and storing petabytes of data. Work with cutting-edge, modern technologies. Flexible working hours. Competitive salary plus bonus. BVG Ticket ( For Berlin location ). German language course ( For Germany-based employees ). Employee wellness programs and life-coaching sessions. A diverse team of fantastic & talented people from 60+ countries worldwide. Brown bag talks, team events, BBQ on the rooftop, and more! Change is HERE. Apply Now! As part of HERE Technologies employment process, candidates will be required to successfully complete a pre-employment screening process. This offer and any related claims are subject to the successful completion of a pre-employment screening. This will involve employment, education, and criminal verification if applicable. #LI-AY2 #LI-HYBRID Who are we? HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes - from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely. At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people's lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.

Description - Hybrid in Wilmington DE Plan, design, and execute UI/front-end manual test cases for web applications supporting account opening and servicing. Validate user workflows, accessibility, responsiveness, and cross-browser compatibility. Partner with the Automation QA to identify regression candidates and ensure robust test coverage. Log clear defects, track to resolution, and provide concise test reporting (daily/weekly status, test metrics). Collaborate with business analysts, developers, and project leads (one based in DE, one in Philly) to ensure deliverables meet quality gates ahead of August go-live. Contribute to UAT support and production validation during release events. Skills Manual testing, Quality assurance, Agile, Test case, Jira, Sql Additional Skills & Qualifications Solid understanding of SDLC, defect lifecycle, and test management tools (e.g., Jira, Zephyr/Xray). Experience with API smoke/validation and SQL for basic data checks is a plus. Excellent communication, documentation, and stakeholder engagement skills. Comfortable collaborating in a mixed model with automation resources and established frameworks.. Job Type & Location This is a Contract position based out of Wilmington, DE. Pay and Benefits The pay range for this position is $40.00 - $45.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Wilmington,DE. Application Deadline This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.