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Quality assurance tester work from home jobs - 588 jobs

  • Technical QA Analyst II

    Capital Rx 4.1company rating

    Remote job

    About Us: Judi Health is a health technology company offering a wide range of benefits administration solutions for employers and health plans. This includes Capital Rx, a public benefit corporation that provides full-service pharmacy benefit management (PBM) solutions to self-insured employers; Judi Health™, which offers comprehensive health benefit management solutions for employers, TPAs, and health plans; and Judi , the industry's leading proprietary Enterprise Health Platform. To learn more, visit **************** Location: Remote (For Non-Local) or Hybrid (Local to NYC area) Position Summary: The Technical QA Analyst II is a critical contributor to delivering high-quality products within the Capital Rx JUDI platform, aligning with business goals and exceeding user expectations. Working closely with Product Managers, engineers, and stakeholders, this role ensures the seamless execution of the product roadmap by proactively identifying and resolving technical issues, validating functionality, and enhancing user experiences. This role combines a detail-oriented approach to quality assurance with a collaborative mindset to drive operational efficiency, support clinical programs, and deliver innovative solutions that benefit all Capital Rx members and clients. A strong technical aptitude and ability to deeply analyze system behavior are essential Position Responsibilities: Technical Issue Identification & Root Cause Analysis: Identify, investigate, and triage technical issues within the JUDI tech stack (specifically focusing on [Specify Key Technologies - e.g., Python/Django, PostgreSQL, AWS services]). Conduct thorough root cause analysis, utilizing logs, database queries, and system monitoring data to pinpoint the source of problems. Log Analysis & Monitoring: Monitor and analyze system logs (e.g., using CloudWatch, Datadog, or New Relic) to validate application functionality, identify performance bottlenecks, and proactively detect anomalies. Develop and maintain dashboards to visualize key system metrics. Database Querying & Analysis: Utilize SQL to query and analyze data within the JUDI database (PostgreSQL preferred). Develop and execute complex queries to investigate data discrepancies, identify trends, and support troubleshooting efforts. Familiarity with SQLAlchemy is a plus. AWS Service Support: Collaborate with the engineering team on the support and monitoring of AWS services utilized within the JUDI platform (e.g., EC2, S3, Lambda, RDS). Assist with troubleshooting issues related to these services. Collaboration & Requirements Translation: Collaborate with Product Managers and engineers to understand business requirements and translate them into actionable test requirements and test plans. Participate in sprint planning and daily stand-ups. QA Execution: Conduct thorough QA tasks, including ticket review, refinement, testing (manual and potentially exploratory), and bug identification. Scrum Team Support: Partner with the scrum team to manage backlogs, refine tickets, and support roadmap development. UAT Support: Assist with UAT testing, stakeholder communication, and documentation to align team efforts with business goals. Compliance & Reporting: Ensure adherence to company policies, including timely reporting of noncompliance. Code of Conduct: Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance. Minimum Qualifications: Bachelor's degree strongly preferred in Computer Science, Information Technology, or a related field. 3+ years of experience in a QA Analyst, Software Engineer, Business Analyst, or related role. Proficiency in Python Strong SQL experience; familiarity with SQLAlchemy is preferred. Experience with logging and monitoring tools such as CloudWatch, Datadog, or New Relic. Familiarity with Agile methodologies and workflows. Experience with GitHub or similar source control repositories. Excellent communication and collaboration skills, with the ability to translate between technical and non-technical audiences both verbally and in writing. Strong analytical and problem-solving skills with attention to detail and QA principles Preferred Qualifications: Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation. Knowledge of API testing methodologies. Experience with CI/CD pipelines. Understanding of data warehousing concepts. Experience in the PBM space. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Salary Range$85,000-$100,000 USD This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $85k-100k yearly Auto-Apply 60d+ ago
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  • (Arabic) Associate QA Tester / Language Development Support (Remote)

    Naughty Dog 4.0company rating

    Remote job

    is for temporary engagement through our staffing partner DZConneX. . Candidates can work full remote, hybrid, or onsite at our Santa Monica studio. For nearly 40 years, Naughty Dog has been crafting best-selling, critically acclaimed games that constantly push the boundaries of narrative, gameplay, and technology. Naughty Dog recently released The Last of Us Part II Remastered as well as a current generation remake of The Last of Us Part I for the PS5. We're also proud to say that The Last of Us Parts I and II are now available for the first time on PC. Currently, we're busy at the kennel working on Intergalactic: The Heretic Prophet, and we'd love to find talented individuals to join us. Naughty Dog games have long been lauded for their evocative, character-driven stories and attention to detail. We are committed to innovation within our games and as such have curated some of the top creative and technically innovative minds in the industry. We welcome diverse candidates and believe that a broad range of cultural and life experiences contribute to the overall well-being and success of the studio and the titles we craft together. Naughty Dog is seeking a motivated and detail-oriented individual to join our team as an Associate Quality Assurance Tester/Language Development Support, specializing in Arabic. This role is integral to ensuring the high quality and cultural accuracy of our game content for Arabic speaking audiences. The ideal candidate will have a passion for gaming, strong communication skills in both Arabic and English, and a keen eye for detail. What you will do: Identify, log, and maintain gameplay issues Conduct ad hoc and bug regression testing when necessary Create and execute test plans Verify in-game non-English dialogue and text, specifically Arabic Provide quality assurance and development support for Arabic language content Demonstrate eagerness to learn new skills and the ability to teach them to others Remain flexible and adaptive to assignment and schedule changes, including overtime Additional responsibilities may be assigned as needed What skills you will use: Fluency in Arabic; native speakers preferred Fluency in English A desire to be part of the Naughty Dog Team Strong interpersonal, written, and verbal communication skills in both Arabic and English Demonstrable skill set beyond just bug investigation and documentation Willingness to share opinions and feedback with other departments Keen attention to detail and accuracy A team-oriented individual who can also work effectively independently Working knowledge of PS4 and PS5 systems Bonus Skills: Additional linguistic fluency beyond Arabic Formal post-high school education (college, technical school, etc.) Scripting or programming experience All applicants must provide a resume and cover letter to be considered. The cover letter should highlight your relevant experience and interest in the position. Additional Material Submission: We recognize that applicants fluent in Arabic, may also possess additional skills relevant to the gaming industry Applicants with a Background in Art, Programming, or Design: Please submit a portfolio to give us a deeper understanding of your skills and creativity. Applicants with a Audio, Film or Editing Background: Please include a reel with your application to showcase your technical abilities and editing style. As a part of the Naughty Dog application process, candidates will be asked to complete a QA Test. Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, working with our partners, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate.$17.60-$26.50 USD
    $18k-31k yearly est. Auto-Apply 15d ago
  • Remote PEGA CDH QA Tester

    Insight Global

    Remote job

    Test Planning & Coordination: Estimate, plan, and coordinate testing activities for PEGA CDH application enhancements and new features. Collaborate with Lead Decision Architects, Lead System Architects, and Business Architects to monitor and close defects. Organize and prioritize tester activities to ensure effective and timely completion of testing cycles. Hands-On Testing: Execute functional, regression, and end-to-end testing on PEGA CDH components, including Communication Alerts. Script and automate tests using Selenium, Java, and JavaScript (or similar automation tools). Validate CDH Decision strategies and Next-Best-Action logic based on configured rules. Perform environment-specific configuration changes as directed by development teams. API & Data Integration Testing: Design and execute test cases for APIs and data integrations, ensuring seamless data flow between PEGA and external sources. Verify data accuracy and integrity across integrated systems. Test Management & Documentation: Utilize Test Management tools (Rational Tool Suite, JIRA/RQM/RTC) to track test cases, defects, and progress. Review business requirements, drive test data requests, and ensure comprehensive test coverage. Document and report defects, create Service Requests (SRs), and maintain clear communication with framework and development teams. Agile Collaboration: Participate in Agile ceremonies (sprint planning, backlog grooming, retrospectives) and support onshore/offshore team collaboration. Accurately estimate testing timelines and drive the team to meet deliverables. Demonstrate CDH application features to clients and lead business users through user acceptance testing (UAT). Continuous Improvement: Proactively identify opportunities to improve team performance and testing processes. Support E2E testing and validation for PEGA CDH solutions. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Minimum 5+ years of QA Testing experience, with hands-on expertise in PEGA 8.x/CDH platform(s). Experience scripting in Selenium, Java, and JavaScript or similar automation tools. Proficiency with Test Management tools: Rational Tool Suite, JIRA/RQM/RTC. Strong experience testing APIs and data integrations. Deep understanding of Agile principles and experience working in Agile environments. Excellent written and verbal communication skills for effective stakeholder management. Ability to work collaboratively in onshore/offshore support models.
    $71k-98k yearly est. 27d ago
  • QA Tester

    Ace It Careers

    Remote job

    Join Ace IT Careers as a Remote QA Tester! Are you ready to kick off your career in Quality Assurance? At Ace IT Careers, we are excited to offer an entry-level opportunity for aspiring QA Testers to work remotely with leading tech companies. This position is perfect for recent graduates or individuals seeking to transition into the IT field without prior experience. Our comprehensive training program will equip you with the essential skills and knowledge to succeed in the growing field of software testing. You will also receive job placement support to help you secure a position with our esteemed hiring partners. Requirements Qualifications: Education: Bachelor's degree in Computer Science, IT, or a related field is preferred but not mandatory. Open to fresh graduates and individuals transitioning from non-technical careers. No prior experience required - training will be provided. Skills: Basic understanding of software testing principles. Strong attention to detail and analytical thinking. Excellent written and verbal communication skills. Familiarity with basic computer applications (e.g., Microsoft Office). Note: This role includes a paid training & evaluation period prior to placement. Candidates must complete the training as part of the hiring process. To align your skills with current U.S. project requirements, all selected candidates go through: A short paid training program (Manual + Automation + API + CI/CD) Real-world project simulations Mock interviews & client-readiness evaluation This process ensures you meet client expectations and secure long-term placement opportunities. Benefits Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Work From Home
    $68k-93k yearly est. Auto-Apply 23d ago
  • Quality Assurance Tester

    Calibre Systems

    Remote job

    Category Information Technology Tracking Code FCA 5237-585 Type Full-Time/Regular CALIBRE is an employee-owned mission focused solutions and digital transformation company. We are looking for a Quality Assurance Tester with strong expertise in automation and DevOps integration to join our dynamic team. The ideal candidate will assist in coordinating automation framework integration into CI/CD pipelines, provide automation support, and train team members on best practices. You will be responsible for creating process documentation for the automation team, including training materials, peer code review guidelines, code merge procedures, and IDE configurations. This role requires experience in test data management, object-oriented design principles, and CI/CD orchestration using tools like Jenkins. Proficiency in version control systems such as GitHub/GIT and the ability to design and implement RESTful service testing frameworks are essential. In addition, you should have hands-on experience building UI automation frameworks using Selenium and Cucumber, conducting performance testing with JMeter, and writing complex SQL queries for database validation. Familiarity with SOAP UI, Ready API, Swagger, and database tools like DBeaver or TOAD is expected, along with knowledge of JUnit and Agile methodologies. Strong collaboration skills and experience supporting both manual and automated testing in an Agile environment are critical. If you are detail-oriented, passionate about quality, and skilled in modern testing tools and practices, we invite you to apply and help us deliver exceptional software solutions. Required Skills * Experienced using JMeter for performance testing. * ACTIVE Secret Clearance required * Comfortable in constructing sample and complex SQL queries to support database testing * Well-versed in practicing Atlassian product like (JIRA). * Experienced in supporting manual and automation support in agile fashion. * Experienced in using SOAP UI, Ready API, swagger. * Experienced in using database tools like DBeaver, TOAD, etc. * Familiar with Junit framework. Required Experience * A Bachelor's Degree in an appropriate field and 5-7 years of experience which included experience in the following areas: * Functional and application testing * Regression testing techniques and tools * At least 3 years' experience with projects of similar scope, functionality CALIBRE and its subsidiaries are an Equal Opportunity Employer and supports transitioning service members, veterans and individuals with disabilities. We offer a competitive salary and full benefits package. To be considered, please apply via our website at ******************* Come join our dynamic team. #CALIBRECareers This position is located in Remote, United States. View the Google Map in full screen.
    $63k-86k yearly est. 11d ago
  • Salesforce Quality Assurance Tester

    Legal Disclaimer

    Remote job

    ***As required by our governmental client, this position requires being a US Citizen AND an active Interim Secret CLEARANCE or higher*** Cherokee Federal is seeking a detail-oriented Salesforce Quality Assurance (QA) Tester to join our team. The Salesforce QA Tester will be responsible for ensuring the quality and reliability of Salesforce applications and solutions through comprehensive testing and quality control measures. This role requires strong technical skills, Salesforce knowledge, and a thorough understanding of QA methodologies and best practices. Compensation & Benefits: Estimated Starting Salary Range for Salesforce Quality Assurance (QA) Tester: Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Salesforce Quality Assurance (QA) Tester Responsibilities Include: Identify and execute processes and improve tool utilization to automate testing Translate user stories and defect resolution into test scripts Perform automated and manual testing Track and manage defects Develop and execute comprehensive test plans, test cases, and test scripts to validate Salesforce functionality, configurations, and customizations. Collaborate with business stakeholders, developers, and administrators to gather requirements and ensure test coverage aligns with business needs. Conduct functional, integration, system, and regression testing for Salesforce applications, ensuring adherence to established quality standards. Identify, document, and track defects and issues using a defect tracking system, and collaborate with technical teams to ensure timely resolution. Create and maintain test data and test environments, ensuring accurate and representative test scenarios. Develop and maintain automated test scripts and tools to streamline the testing process and improve efficiency. Participate in the release management process, including reviewing deployment plans and providing input on the release readiness of Salesforce applications. Collaborate with cross-functional teams to understand business processes and requirements, ensuring testing aligns with end-to-end business workflows. Continuously improve QA processes and methodologies, identifying opportunities for optimization and implementing enhancements. Stay updated on Salesforce releases, new features, and industry trends, and assess their impact on QA processes and testing strategies. Provide feedback and recommendations on user experience, system performance, and overall quality improvements. Performs other job-related duties as assigned Salesforce Quality Assurance (QA) Tester Experience, Education, Skills, Abilities requested: Preferred public sector experience or multiple Salesforce project implementation experience. Strong technical expertise in Salesforce platform and applications, with a solid understanding of Salesforce functionalities, configurations, and data models. Experience in test planning, test case development, and execution for Salesforce projects. Proficient in using QA tools and methodologies, including test management tools, defect tracking systems, and test automation frameworks. Familiarity with test automation tools, such as Selenium, Katalon Studio, Provar or Salesforce-specific tools like Salesforce DX or Apex Test Classes. Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and provide detailed defect reports. Knowledge of Agile or Scrum methodologies, with experience in working in Agile development teams. Salesforce certifications (e.g., Salesforce Administrator, Salesforce Certified Platform App Builder) are preferred. Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams. Attention to detail and the ability to work in a fast-paced environment with multiple priorities and deadlines. Must possess an interim security clearance or higher (e.g., Secret, Top Secret, TS/SCI) Must pass pre-employment qualifications of Cherokee Federal Bachelor's degree in Computer Science, Information Technology, or a related field. US. Citizenship is required Salesforce certified (Administrator preferred). Shall have a minimum of twelve (12) years of general work experience. Candidate must also demonstrate experience supporting Salesforce platform(s) within Department of Defense (DoD) environments. Experience testing enterprise software solutions. Shall have three (3) years of experience in troubleshooting software. Shall have experience working in Salesforce and Agile development processes. Company Information: Criterion Systems is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about Criterion Systems, visit cherokee-federal.com. #CherokeeFederal #LI #LI-RG1 #AppC Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: Salesforce QA Tester Salesforce Test Analyst Salesforce Quality Assurance Analyst Software QA Tester - Salesforce Salesforce Automation Tester Keywords: Salesforce QA Quality assurance testing Manual testing Automated testing Test plans and test cases Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.
    $63k-86k yearly est. Auto-Apply 13d ago
  • QA Engineer (Remote or Los Angeles)

    SDG 4.2company rating

    Remote job

    Build Anything. We're the engineering team trusted by the world's largest eCommerce and DTC brands. Our mission is to transform our clients' businesses, drive growth, and build the highest-scaling and most complex experiences online today. Our team is composed of vibrant, resourceful, and entrepreneurial people in front-end, full-stack and technical operations roles. At SDG we focus on building a culture that allows everyone to create meaningful and impactful work for our team and our clients' businesses. Our people are the most valuable assets to this culture. As such, we offer a flexible time off schedule, excellent benefits, a collaborative work environment (as well as permanent remote options), and plenty of opportunity for career growth. We believe in hiring people, not outsourcing and are committed to growing the best team in this space. We're a close knit crew that highly values strong teamwork, initiative, and quality. Background. We are looking for smart, organized, and motivated QA Engineers who have an eye for detail and are passionate about quality. You will be working alongside engineering and product teams to maintain high standards. QA will cover headless (Next.js, Shopify Hydrogen) and non-headless (Liquid) eCommerce sites as well as Node.js based APIs and application development. Responsibilities. Work with Engineering leadership to develop and execute test plans. Analyze requirements. Perform manual tests for UI/UX and functionality. Find and report issues with clear and detailed steps to reproduce. Regression testing. Automation testing using tools such as Cypress. Requirements. Minimum 1-2 years professional experience as a QA Engineer or relevant position. Is technical and extremely detailed oriented. Good working knowledge of HTML, CSS, and JavaScript. Has strong written and verbal communication skills. Self-driven and shares in our same high standard of quality. Able to work independently and within teams under minimal supervision. Able to learn new tools, services, and grow alongside our ever-evolving company. Works well with a team and adhering to QA/process guidelines. Details. Fully Paid Medical, Dental & Vision. 401k Retirement Plan. Work From Home/Anywhere. Salary is competitive and commensurate with experience. This is a full-time position. We are a fully remote team and deeply respect and value work-life balance. This position is open to candidates in the United States and Canada only.
    $94k-131k yearly est. 60d+ ago
  • Analytics QA Tester (Remote)

    Vaya Health 3.7company rating

    Remote job

    LOCATION: Remote - This is a home based, virtual position that operates Monday - Friday from 8:30am-5:00pm (EST). Vaya Health welcomes applications from NC, SC, GA, TN, VA, MD, and FL. GENERAL STATEMENT OF JOB The Analytics QA Tester works independently, as well as with developers and business analysts, to test complex software and Business Intelligence solutions. Develop test plans, participate in peer reviews of software solutions (including code reviews), and assist end-users with user acceptance testing. Responsible for automated regression testing. Work closely with other software developers and analysts to understand what the product is meant to do, to identify issues in design and development, and to provide recommendations for improvements. Analyze and understand complex data sources in order to validate developed applications, Business Intelligence solutions, data warehouses, data visualizations, and extract, transform, and load (ETL) procedures. As a member of an agile development team this position will test new features for functionality and user experience. ESSENTIAL JOB FUNCTIONS Work with the Analytics Development Team to test applications and Business Intelligence products during the systems development life cycle (SDLC). Assist end-users in performing user acceptance testing on developed solutions. Responsible for designing and implementing test plans and test cases based on product specifications. Perform post-implementation testing of developed solutions. Document test plans, test cases, and test results. KNOWLEDGE OF JOB Integrity and decision-making skills necessary to work with and protect confidential personal health information Problem solver, with ability to debug complex processes and applications Analytical and troubleshooting skills Experience within an agile development process, creating and using automating acceptance tests, automated test framework, de-bugging tools and analyzing stack traces. Microsoft Team Foundation Server for work item tracking and source code control is preferred Experience testing web applications, including the ability to use and understand advanced features of web browsers Experience testing end-user reports, ETL packages, and data visualizations including the ability to test Microsoft T-SQL procedures Excellent verbal and written communication skills, ability to articulate ideas clearly Proven ability to meet development commitments and manage expectations Desire for constant improvement Ability to work independently and as a strong team player Ability to work in a fast-paced, deadline driven environment running multiple projects simultaneously High level of computer literacy with spreadsheets, word processing and database software and business systems (Word, Access, Excel, PowerPoint, MS Project, VISIO and other graphic software). Extensive development, architecture, and configuration skills in Microsoft SQL Server 2008, 2012, or 2014 including strong SQL development skills (preferably Microsoft T-SQL). Extensive development, architecture, and configuration skills with the Microsoft .NET framework including development of applications using C# or VB.NET. EDUCATION & EXPERIENCE REQUIREMENTS Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline required and 5 years of experience testing highly complex software applications crossing multiple platforms and diverse technologies. PHYSICAL REQUIREMENTS Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time. Mental concentration is required in all aspects of work. RESIDENCY REQUIREMENT: The person in this position must live in NC, SC, GA, TN, VA, MD, or FL. SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation. DEADLINE FOR APPLICATION: Open until filled. APPLY: Vaya Health accepts online applications in our Career Center, please visit ****************************************** Vaya Health is an equal opportunity employer.
    $54k-67k yearly est. Auto-Apply 60d+ ago
  • Quality Analytics Analyst

    Steris 4.5company rating

    Remote job

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Quality Analytics Analyst is responsible for assisting in administration of the quality analytics function to support the STERIS AST Quality and Operations analysis function globally. This position assists with the development and implementation of quality and operational analysis and reporting in various systems to support management review and decision-making. This position is active in supporting performance improvement initiatives and provides inputs for analysis that is presented to senior management and local site management across all AST facilities. The individual is responsible for completing assigned reporting and analytic requirements provided by internal and external Customers. The role is responsible for the reporting and analysis that supports the quality system to be compliant with, as appropriate, the following standards: ISO 9001, ISO 13485, FDA 21 CFR Part 820/211, EU GMPs, ISO 17025, ISO 11137 and/or ISO 11135 and other applicable regulatory standards. This role supports local site efforts focused on quality system improvement, supplier quality, process quality, new service/modality/technology development quality and quality system compliance. The Analyst, Quality Analytics supports and provides input to the preparation of the senior management review function and reporting to allow sites to meet all applicable regulatory standards. This role supports complaint/CAPA investigations, supplier quality improvement initiatives, continuous improvement initiatives and countermeasures with the use of statistical techniques and other accepted quality principles. This role also supports production and quality operations by coordinating and performing problem-solving investigations as assigned and reviews and analysisof quality system functions such as non-conformances, damages, calibration, dosimetry results, etc. This is a hybrid position. The schedule is Monday- Friday, 8 AM - 5 PM, with a requirement of working on-site on Mondays, Tuesdays, and Thursdays. What You'll Do as a Quality Analytics Analyst Coordinate individual day-to-day tasks to complete recurring (Monthly/Quarterly/Annually) reporting requirements for Quality Analytics function. Responsible for executing data refreshes and reporting updates at regular intervals to maintain accurate reporting for quality operations. Responsible for providing reporting and analytics for non-conformance trending across all Initiate and/or participate in corrective actions, problem-solving and continuous improvement activities. Travel to AST facilities, domestically and/or globally, to support remediation activities, audits/inspections and/or continuous improvement initiatives. Perform internal reviews of data trends among multiple systems, create reporting to illustrate data trending issues, and develop and execute actions to remediate any negative data trends as assigned by the Manager, Quality Analytics. Create or amend process documentation for reporting within the Quality Analytics function and provide input to Quality Operations work instructions where applicable. Review collected data to perform statistical analysis and recommend process changes to improve quality. Monitor and report on performance metrics. Instruct other STERIS employees in quality principles, effective corrective actions, and valid statistical techniques. Collaborate with other departments and facilities within the company on quality related issues. Support development of reports to enhance the STERIS quality system programs (i.e. calibration, maintenance, training, CAPA, complaints, non-conformances, supplier quality, management review, operational qualifications, document control, change control, risk management, etc). Overall responsibilities include commitment to ensure the accuracy of reporting data and analytics to meet external and internal requirements according to documented policies, procedures, standards and regulations. Perform other duties as assigned. Education Degree Bachelor's DegreeThe Experience, Abilities, and Skills Needed 1-5 years of combined statistical analysis and/or data management and analytics experience. 1-5 years of experience with medical device or other regulated industries preferred. 1-5 years of experience working in an ISO certified environment required. Working knowledge of FDA QSR/ EUGMP regulations strongly preferred. Advanced knowledge of data analytics tools such as SQL, Tableau, Minitab, etc. is preferred. This role requires on-site work in Mentor, Ohio on Mondays, Tuesdays, and Thursdays, with remote work available on Wednesdays and Fridays. Pay range for this opportunity is $72,000 - $90,000. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
    $72k-90k yearly 29d ago
  • Automated QA Testing - Malvern, PA

    AHU Technologies

    Remote job

    Replies within 24 hours Job Description Responsibilities Leads in the testing and documentation of business systems and user needs. Defines criteria for testing, participates in test scenario planning, and implements testing tools to ensure proper test execution. Assists in the quality assurance and implementation of systems and software. Reviews all system changes prior to elevation and customize validation suite based on coded system changes. Responsible for the ongoing validation of the systems, ensuring that all software changes have successfully been deployed and elevated prior to exposure to the client and crew. Qualifications Proven ability to work within agreed upon timelines with attention to detail. Ability to deal with ambiguity and rapid change. Strong interpersonal, negotiating and influencing skills. Excellent verbal and written communication skills. Demonstrated ability to effectively manage multiple priorities simultaneously. Ability to work both independently and in a team environment. Strong analytical, organizational, and problem-solving skills. Ability to identify and interpret design workflows and processes. Excellent documentation skills. Ability to deal effectively and professionally with people at various levels. Experience with software testing automation tools (i.e. Cypress, Playwright) This is a remote position. Compensation: $35.00 - $38.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
    $35-38 hourly Auto-Apply 60d+ ago
  • NQ Quality Assurance Analyst

    Ascensus 4.3company rating

    Remote job

    Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive. Section 1: Position Summary Performs ongoing and collaborative quality control measures for the overall nonqualified administration and operations teams by conducting quality reviews of complex back-office transactional processing for nonqualified plans including but not limited to partner specific and earnings processing, risk mitigation reporting, deferral, and contribution processing, updating participant separation from service status and schedule changes. Section 2: Job Functions, Essential Duties and Responsibilities Ensures timely and accurate processing of assigned transactional tasks. Identifies, analyzes, and proposes resolution of process irregularities and inefficiencies. Supports NQ admin and operations teams with quality control measures across transactional work and processes. Identifies and escalates process gaps and platform shortcomings that arise and presents to admin and operations teams for review; proposes viable process and systematic solutions to resolve root cause issues. Provides reporting on defined basis (daily/weekly/monthly/annual) as required for key performance metrics and service level agreement adherence. Assists with testing of new system functionality related to transactional processing. Responsible for maintaining team process mapping and workflows. Collaborates with team members to continuously improve processes and meet team goals and objectives, while maintaining all applicable SLAs. Achieves service level goals as identified by leadership, successfully reports on assigned transactional tasks as defined by leadership. Responsible for protecting, securing, and properly handling all confidential data held by Newport/Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to the company or our clients. Ability to make sound business judgements while effectively balancing client needs and organizational considerations. Works under pressure to meet strict due dates/timelines with multiple priorities. Interacts and communicates clearly with all levels within the organization including senior management, team members, and internal clients related to transactional process flows and timeframes. Coordinates and runs meetings attended by senior-level personnel in internal and external environments. Assists with other tasks and projects as assigned. Focuses on learning in everyday activities and events. Collaborates with and openly shares knowledge with colleagues. Regular, reliable, and punctual attendance. Core Values of People Matter, Quality First and Integrity Always are visible on a day-to-day basis showing support of our organizational culture. Supervision N/A Section 3: Experience, Skills, Knowledge Requirements Bachelor's degree preferred, or equivalent work experience. Minimum of 3 years' experience in nonqualified industry or related field is preferred. Demonstrated project management skills and inter-department experience and understanding. MS-Office software applications, including Excel, PowerPoint, and Word. COMPETENCIES Analytical Planning and Organizing Detail Oriented Collaboration Problem Solver Team Player Results Driven Time Management Initiative Written and oral communication skills TRAVEL Up to 5% For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. We are proud to be an Equal Opportunity Employer Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
    $77k-99k yearly est. Auto-Apply 2d ago
  • JJs HM tester

    Paylocity 4.3company rating

    Remote job

    Apply Description QA Engineer - Overview At Paylocity, we create software that makes companies - especially their HR teams - better, faster, and stronger. We give clients the tools they need to make their companies run, and give our employees a rewarding company culture - all putting us in a category of our own. Join us and learn what makes us unique! We're a fast-growing company ready to revolutionize the payroll and HR world for hundreds of thousands of businesses by delivering innovative technology and support. We seek the best and brightest to help us create the future of our talent solutions - enabling our customers to better develop their employees. Our own employees are equally important to us: We work hard to provide the best work environment for our employees, and are dedicated to giving back to the communities in which we live and work. Delivering one-of-a-kind cloud technology, accompanied by award winning customer service, Paylocity is a software company in a category of its own. Poised to revolutionize the world of human capital management for hundreds of thousands of small and medium sized businesses, we are seeking the best and the brightest to help us create the future - enabling our customers to be employers of choice for their employees and supervisors. Our Product & Technology organization nurtures a dynamic agile work environment full of talented individuals with a variety of thoughts, ideas and backgrounds working in small squads around a shared mission. Guided by our development principles, and a passion for compelling software, we come together to deliver great products and make Paylocity an exciting place to work. Best of all this is a work from home opportunity! The QA Engineer is an integral role in our Product Development organization. This person will be responsible for contributing to product success through testing, identifying and writing automated test cases, analyzing requirements, creating test plans and tracking issues. He/she will work side by side with developers to contribute on improving overall software quality and providing recommendations for improvement opportunities. Are you the teammate we are looking for?
    $56k-90k yearly est. 39d ago
  • 2022-18 Release Testing

    Oneco

    Remote job

    Or drop files here from your desktop to upload. Files shall not exceed 10MB The file should be a PDF, Microsoft Word or Text File. Or drop files here from your desktop to upload. Files shall not exceed 10MB The file should be a PDF, Microsoft Word or Text File.
    $52k-81k yearly est. Auto-Apply 60d+ ago
  • Application Only-TEST

    Resicentral LLC

    Remote job

    Do not apply unless you have been instructed to do so. TEST
    $77k-102k yearly est. Auto-Apply 60d+ ago
  • IT Quality Assurance Analyst 3

    Security Finance 4.0company rating

    Remote job

    Description Security Finance is hiring a Remote Sr. Quality Assurance Analyst! As Senior Quality Assurance Analyst, you will: Work with the Project Manager and the Business to understand system requirements and changes. Develop appropriate test cases and scenarios to test Security Finance applications. Work directly with the Project Manager to obtain User Acceptance once changes are developed and passed testing. Document all findings, make recommendations and assessments of software quality and readiness. Log all reported issues into the defect tracking systems (JIRA). Set-up and maintain test environments for applications you are responsible for testing. Will have opportunity to develop automated test scripts for all in-house systems. You could be a great addition as Senior Quality Assurance Analyst if you have: Associate Degree or Higher in Computer Science, Math or other related field 5 years of experience creating detailed test scenarios including Smoke, Usability, Functional, Integration, Regression, Performance Testing 5 years of experience with production releases and UAT deployments 5 years of experience with API testing using SOAP UI and Postman Experience working with Git, Rally, Jenkins, AWS Cloud and Splunk Hands on experience working with esignature (DocuSign) Must possess direct experience working with/testing mobile devices and tablets Must be able to run and write simple SQL queries Close attention to detail, excellent communication skills, both verbal and written Keep in mind as Senior Quality Assurance Analyst you receive: An EXCELLENT benefits bundle that includes company-paid medical insurance (free to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. TOP-of-the-line training - We are committed to helping you build a solid foundation and do your job to the best of your abilities. Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more Security Finance has been a leader in the financial services industry since 1955, and proudly provides installment loans and income tax preparation to the communities where we operate. At Security Finance, it's about being good stewards of our community, helping neighbors in times of need and treating customers with the respect they deserve. This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be evaluated and will not automatically disqualify the candidate.
    $66k-90k yearly est. Auto-Apply 60d+ ago
  • QA Automation Tester with C# Experience and Healthcare Domain

    Cognizant 4.6company rating

    Remote job

    **About the role** We are hiring a **QA Automation Tester** to create and maintain automated test suites for PBM web applications. This role requires experience with **Selenium** or **Cypress** , strong **C# programming and Healthcare Domain** , and a solid understanding of **OOP** concepts **In this role, you will:** · Design, develop, and maintain automated UI test frameworks in C#. · Execute regression and functional test suits across environments. · Validate data integrity using SQL queries. · Maintain quality standards by collaborating with developers, analysts, and QA leads. · Integrate automated tests into CI/CD pipelines for continuous validation. **Work model:** We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a **remote position** open to qualified applicants in United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. **What you need to have to be considered** · Strong programming skills in C# and understanding of OOP principles. · Experience with Selenium WebDriver, Cypress, or similar UI automation tools. · Working knowledge of SQL for backend validation. · Familiarity with unit testing frameworks such as xUnit or NUnit. · Agile testing experience and participation in sprint-based QA activities. · Familiarity with GitHub Copilot or other AI-assisted development tools. · Familiarity with Agile methodologies and test management tools (e.g., ADO, Jira). · Strong problem-solving and test design abilities. · Familiarity with PBM, healthcare, or insurance data domains (preferred). **This will help you stand out** + Ability to work independently and as part of a team in a fast-paced environment. + Excellent communication and collaboration skills. + Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. **Salary and Other Compensation:** Applications will be accepted until December 30th, 2025 The annual salary for this position is between $53,477 to 92,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $53.5k-92.5k yearly 43d ago
  • Quality Assurance Analyst - Journeyman

    ASM Research 4.2company rating

    Remote job

    ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or “participants,” which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. Job Responsibilities Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. Maintains and provides all records and reports pertaining to QA documentation. QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. Analyzes survey results for improving communication process and providing feedback to the communication owners. Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. Provides feedback to agents and managers based on observed strengths and improvement opportunities. Analyzes readership, comprehension and application of communicated actions. Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. Identifies trends in service and provides that data to the training team to enhance current training. Documents customer/call communications processes and makes recommendations. Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. Coordinates with client to create content for agent communications. Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. Identifies agent communication needs and makes recommendations to Call Center management. Minimum Qualifications U.S. citizen and fluent English speaker Possess strong written and verbal communication skills Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) Other Job Specific Skills Demonstrated ability to contribute to quality assurance program creation or execution. Experience with call center call monitoring/recording software. Exceptional customer service and problem-solving skills. Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. Excellent analytical skills and strong decision-making abilities. Proven ability to achieve and maintain departmental quality standards. Strong Internet software and Windows operating systems and software skills. Demonstrated ability to train and develop new and existing support agents. Excellent interpersonal, facilitation, and relationship management skills. Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. Great coordination skills across multiple departments of the Customer system.
    $63k-82k yearly est. 1d ago
  • REMOTE Loan Servicing Quality Assurance Analyst

    Carrington Mortgage 4.5company rating

    Remote job

    Come join our amazing team and work a remote schedule! The Loan Servicing Quality Assurance Analyst position will be responsible for applying proven analytical, problem-solving, and testing/validation skills to ensure CMS's loan servicing business units are in compliance with all internal policies and procedures, adhering to federal, state, local and governmental regulatory requirements, and investor/product specific guidelines. Testing conducted may encompass life of loan processes. Perform all duties in accordance with the company's policies and procedures, investor guidelines, and all US state and federal laws and regulations, wherein the company operates. The approved Target Pay range for this position is $29.00 - $31.00. What you'll do: Complete a thorough assessment of document provisioning and/or remediation plans assigned and identify items that require clarification. Evaluate process remediations received from servicing business units and determine if plan is sufficient to ensure compliance. Create and maintain documentation of processes, reports, applications, and procedures as per department policy. Conduct testing for internal and external low/medium risk findings to ensure successful plan implementation of resolution and that finding is remediated. Testing must be conducted accurately and in accordance with established testing timelines and standards. Identify exception based on testing performed and notify department management of any observations that are outside of the testing scope but require action. Obtain approval of testing as documented by department procedure or at the direction of management. Perform loan data analysis to validate and communicate test results to servicing business unit as outlined by department management. Perform recurring testing as assigned. Research external or internal findings, propose initial response(s) to business units, obtain approval if modifications are made to business unit responses ensuring responses are submitted timely to internal and external parties. Utilize SharePoint and other systems to track all assignments and update the status accordingly. Escalate issues of risk concern to management and maintain appropriate data integrity and confidentiality. Follow department procedures for shared mailbox use. Perform assigned compliance testing as assigned and promptly escalate compliance concerns. Perform other duties as assigned. What you'll need: High school diploma required; bachelor's degree or equivalent job experience preferred. Three (3) or more years' experience in mortgage/loan servicing. Two (2) or more years' experience with quality data analysis, testing and reporting. Knowledge of mortgage industry terminology, including knowledge of prominent general servicing and default timelines Knowledge of utilizing Loan Servicing technology to research, validate and obtain information. Proficient in MS Office with basic skills in Excel Strong analytical, problem solving, collaboration and technical skills. Strong time management skills Ability to adapt to changes and work under pressure to meet deadlines. Ability to understand, remember, and communicate routine, factual information. Ability to organize thoughts and ideas into understandable terminology. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-AE1
    $29-31 hourly Auto-Apply 9d ago
  • Sr. ServiceNow Business Analyst/Tester

    BCMC

    Remote job

    ServiceNow Requirements/Test Engineer BCMC is looking for a ServiceNow Requirements/Test Engineer supporting an Agile ServiceNow program for DoD customers. Experience with ServiceNow Automated Test Framework is highly desired. This is a remote position. Clearance: Must be U.S. Citizen to be eligible for DoD Secret security clearance. Core Work Hours: 7am - 4pm (EST) Monday - Friday, except Government Holidays Primary Responsibilities: Works with client representatives to lead sessions to identify, extract, and define functional and technical requirements and uses cases. Be able to product requisite process flows, workflows, and use cases. Identifies future state system requirements at various levels of abstraction and detail to document future state process flows. Produces Agile Stories documenting epics, themes, and specific functionality needs, including descriptions, technical requirements and acceptance criteria/ Manages user story backlogs and prioritizes according to the customer's needs. And be able to perform demonstration of specific ServiceNow and/or integration configurations to support the user story requirements verification and validation. Supports the Scrum Master on the sprint planning for each sprint release. Collaborate with solutions Architects to understand the implementation details and scope of the release capability. Develop test procedures, cases, and data supporting the user story to ensure it meets the acceptance criteria and does not break other areas of existing functionality. Executes test cases and procedures from the test environment and work with developers and architects to resolve test defects. Ensure bugs identified during the testing to include Government Acceptance Test are addressed timely. Participate in and support all agile ceremonies - standups, planning, grooming, demonstration, etc. Create and maintain documentation related to testing, including test plans, test cases, and test scripts using ServiceNow test management. Be able to clearly articulate and demonstrate to the Product Owner on the requirements and technical configurations of the supporting capabilities and functionalities. Support the production issues and work with the O&M team to ensure production issues are resolved. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field 5+ years of experience as a Test Engineer in an Agile development environment Have or ability to obtain a Security+ or equivalent Certification ServiceNow CSA certification required Experience with ServiceNow / Rest API integration including requirements gathering, test development, and management Experience with user story development and management in an Agile environment Experience with ServiceNow test management, test execution, and test script procedure development. ATF experience is desired. Experience with client-facing roles and ability to build rapport and trust Strong written and verbal skills Strong analytical/critical thinking skills Our Company Overview: Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients. Benefits Extremely competitive salary 95% employer paid for employee medical, dental, & vision coverages 100% employer paid for employee life, STD & LTD disability coverages 401k with company match and profit sharing Flexible Spending Account (FSA) for dependent & health care 11 standard holidays & 3 weeks of annual leave
    $73k-98k yearly est. Auto-Apply 60d+ ago
  • Product Marketing Tester

    Express Vitamin

    Remote job

    Work from home, telecommute, fully remote opportunity. Be a product tester or product reviewer. Receive free products and get $15 per product test gig by doing reviews online. The whole process shouldn't take more than about 10 minutes. I have many products to review. The process is very simple: 1. Email me that you are interested. 2. I will email you the instructions. 3. Funds to purchase the product are placed with a third party escrow company to be released when the job is completed so you are protected 100%. 4. Order the product and keep the product. 5. Leave a review on different websites 6. Send me details of the reviews. 7. Funds for the product and $15 are released to you. 8. We continue to work together on other products. I look forward to working with you!
    $36k-59k yearly est. 60d+ ago

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