Post job

Quality assurance tester jobs in Reno, NV

- 45 jobs
All
Quality Assurance Tester
Quality Assurance Analyst
Quality Assurance Lead
Quality Assurance Engineer
Software Quality Engineer
Senior Test Engineer
Senior Quality Assurance Engineer
Application Tester
Quality Assurance Associate
Senior Software Engineer/Senior Tester
Automation Engineer
Systems Tester
Test Specialist
Functional Tester
  • Senior QA/QC Engineer

    Datax Connect

    Quality assurance tester job in Reno, NV

    Quality Control Manager - Construction Nationwide Travel | Full-Time Are you passionate about driving excellence in construction projects and ensuring the highest quality standards from start to finish? We're seeking a Quality Control Manager to join a leading design-build contractor delivering large-scale, complex projects across industries such as Data Centers, Advanced Technology, Food & Beverage, and Manufacturing. What you'll do: Lead the daily activities of the Quality Control program from project start-up through completion. Conduct jobsite inspections and audits, ensuring compliance with contract documents and industry standards. Train and support project teams in quality processes, fostering a culture of continuous improvement. Oversee inspections of installations, materials, and equipment to verify quality and performance. Create, implement, and maintain project-specific Quality Control Plans. Collaborate closely with Project Managers, Site Managers, subcontractors, and manufacturers to ensure quality excellence. What we're looking for: 5-7+ years of construction experience (light/heavy industrial experience highly desired). Strong leadership, communication, and organizational skills. Ability to travel up to 100% across U.S. projects. Proven track record of managing subcontractors and driving quality results on complex builds. This role is perfect for a driven professional who thrives in dynamic environments, takes pride in delivering projects of the highest quality, and is excited about contributing to some of the most sophisticated builds in the industry. If you're ready to take ownership of quality on world-class projects, we want to hear from you! 👉 Apply today or reach out to learn more.
    $83k-113k yearly est. 4d ago
  • IT Quality Assurance Analyst - Contract Role (AN)

    Nelnet 4.4company rating

    Quality assurance tester job in Carson City, NV

    Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work. We are seeking a detail-oriented Quality Assurance Analyst to support a state agency's workforce initiative to expand Unemployment Insurance (UI) Account Numbers from 6 to 9 digits. This role will be critical in validating the integrity, performance, and security of modified legacy systems, ensuring that all changes meet acceptance criteria and regulatory standards. · Collaborate with developers and business analysts to design and execute test plans for COBOL, CICS, DB2, and batch components. · Perform unit, integration, regression, and user acceptance testing (UAT) across multiple environments. · Automate test cycles using tools such as 3270 emulator software and IBM InfoSphere Optim Test Data Management Solution. · Compare test results between legacy and updated systems to validate consistency and correctness. · Document test cases, results, defects, and resolutions. · Coordinate with client stakeholders to align testing efforts with project milestones and deployment schedules. · Ensure testing environments are properly configured and maintained. · Support the final go/no-go decision process through comprehensive test reporting and validation. **Pay Rate:** _This is a contract position contingent upon project needs, with a compensation range of $72-$77 per hour. Please note that this role is_ **_not_** _eligible for Nelnet's benefits package._ **EDUCATION:** Bachelor's Degree in Computer Science and/or commensurate experience. **EXPERIENCE:** + Minimum 3 years of experience in software quality assurance or testing roles. + Strong understanding of mainframe systems and testing methodologies. + Experience with:COBOL, CICS, DB2, JCL, 3270 emulator tools (e.g., OpenText Hummingbird), IBM InfoSphere Optim Test Data Management Solution + Familiarity with automated testing frameworks and regression testing strategies. + Ability to analyze and validate data transformations and field expansions. + Experience in UAT coordination and execution. + Strong documentation and communication skills. **COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:** + Analytical mindset with a focus on detail and accuracy. + Ability to work independently and collaboratively in cross-functional teams. + Experience with government or public sector systems is a plus. + Familiarity with secure coding and testing practices. + Comfortable working in Agile or Kanban environments. + Proactive in identifying risks and proposing mitigation strategies. Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (*************************************** . Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at ************ or ****************************** . Nelnet is a Drug Free and Tobacco Free Workplace. You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible. EEO Info (******************************************************** | EEO Letter (************************************************************** | EPPA Info (************************************************************************************** | FMLA Info (********************************************************
    $72-77 hourly 2d ago
  • QA Engineering Lead

    Meta 4.8company rating

    Quality assurance tester job in Carson City, NV

    Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page. **Required Skills:** QA Engineering Lead Responsibilities: 1. Develop test strategies for business critical projects to ensure product correctness before launch. 2. Oversee a team of in-house and offshore testers to conduct black box testing, as well as spearhead initiatives that influences engineering organizations to build a quality-driven culture. 3. Partner with engineering and infrastructure teams to leverage automation for scalable solutions to prevent regressions and ensure reliability of products. 4. Identify gaps and opportunities to improve quality. 5. Define and implement QA processes to optimize and scale testing within the product. 6. Establish and drive the adoption of quality metrics that help measure test effectiveness, efficiency, and overall quality of product. 7. Assess non-functional (e.g. i18n, i10n, a11y) product quality in collaboration with other quality focused teams and provide key insights to product team. 8. Telecommute from anywhere in the U.S. permitted. **Minimum Qualifications:** Minimum Qualifications: 9. Master's degree (or foreign degree equivalent) in Computer Engineering, Software Engineering, Electrical Engineering, Business Administration, Information Technology (IT) Management or related field and two years of work experience in the job offered or related role 10. Requires two years of experience in the following: 11. 1. Experience with planning, designing, executing tests and knowledge of performance and stress testing 12. 2. Experience implementing and maintaining quality test automation for both mobile and web applications 13. 3. Experience in Python, PHP, Java, C/C++ or equivalent coding language 14. 4. Knowledge of industry standard test automation tools & automation frameworks, AND 15. 5. Understanding of the role that data and metrics play in the quality space **Public Compensation:** $181,986/year to $215,160/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $182k-215.2k yearly 60d+ ago
  • Sr Test Engineer

    Hyve Solutions 3.9company rating

    Quality assurance tester job in Carson City, NV

    @HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. Hyve Solutions is a leader in the data center solutions industry. We design, manufacture, and deliver custom Server, Storage, and Networking Solutions to the world's largest Cloud, Social Media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world's biggest customers. Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast changing, high-growth technology environment! Responsibilities Develop, implement, and maintain test process instructions (TPI) for production. Train production employees on test processes. Troubleshoot and perform root-cause analysis. Prepare complex test and diagnostic programs. Coding on test scripts. High-end server configurations. Develop overall integration & test strategy and schedule test plans & scripts. Design test fixtures and equipment. Complete specifications and procedures for new products. May be responsible for setting parameters and testing customer samples. Install hardware into racks and label/run cables. Build system to drawing package including loading applications and operating system. Review test equipment and capacity. Experience working on complex problems where analysis or data re quires evaluation and identifiable factors and interacting with leadership on matters concerning several functional areas, divisions, and/or customers. *Must have experience with PCBA Testing* Education Bachelor's degree Minimum of 5-7+ years related experience Salary- $73,500-$125,000K @ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $99k-123k yearly est. Auto-Apply 60d+ ago
  • ERP Test Lead

    CGI Group Inc. 4.5company rating

    Quality assurance tester job in Reno, NV

    CGI is seeking an ERP Test Lead with deep expertise in CGI Advantage ERP to join our team! While this position must be located within a commutable distance to a CGI office, a hybrid working model is acceptable. The preferred locations are Sacramento, CA; Knoxville, TN; or Reno, NV respectively. You will play a critical role in ensuring the quality and reliability of the system through effective test planning, coordination, and execution. Leading a small team of testers, the Test Lead collaborates closely with cross-functional Agile teams, business stakeholders, and technical leads to define test strategies, manage test cases, and oversee both manual and automated testing efforts. They are responsible for aligning testing activities with iterative development cycles, ensuring timely defect identification and resolution, and maintaining traceability to business requirements. The role demands strong leadership, communication, and organizational skills to drive quality outcomes in a fast-paced, evolving project environment. How we're transforming Government We use technical expertise and secure solutions to help government reinvent the ways of working to improve citizen services and increase efficiency. Our work helps civil entities provide services transparently and with fewer resources. CGI Advantage is an industry-leading ERP platform, merging cutting-edge technology with purpose-built solutions tailored for government operations. With over 46 years of expertise in the public sector, this secure, intuitive platform is continually evolving, supported by a vibrant client community and CGI's global network of industry-leading professionals. Your future duties and responsibilities: How you'll make an impact * Design and maintain comprehensive test cases and test data aligned with business requirements and Agile iterations, leveraging appropriate testing tools * Review and approve test cases and defect reports submitted by team members to ensure accuracy, completeness, and adherence to quality standards * Monitor and report on the progress of testing activities, ensuring timely execution and clear communication of risks, issues, and status to stakeholders * Mentor and support team members in testing best practices, fostering collaboration and continuous improvement within the team * Facilitate and participate in defect triage meetings, collaborating with project teams and client stakeholders to prioritize and resolve issues efficiently * Provide guidance and hands-on support to client teams during User Acceptance Testing (UAT), ensuring alignment with business goals and successful validation * Identify deviations from testing standards or project expectations and recommend corrective actions to maintain compliance and quality Required qualifications to be successful in this role: What you'll bring * 5+ years of experience in quality assurance, including test strategy development, planning, execution, and team leadership within complex IT projects * Deep understanding of the full SDLC, ERP systems, Agile and hybrid methodologies, and hands-on experience implementing testing frameworks in enterprise environments * Proven leadership skills with the ability to guide, mentor, and support a team of testers while independently managing priorities and deliverables * Strong analytical skills to interpret business and technical requirements, develop comprehensive test strategies and estimates, and ensure traceability throughout the testing lifecycle * Demonstrated ability to manage multiple testing workstreams, meet tight deadlines, and maintain high quality standards in a dynamic project setting * Excellent problem-solving abilities, with a structured approach to identifying, analyzing, and resolving testing issues * Exceptional communication and interpersonal skills, capable of effectively engaging with clients, stakeholders, and cross-functional teams * Experience leading defect triage and resolution efforts, with the ability to escalate issues appropriately and drive timely resolution, deadline-driven environment with occasional long hours and weekend work Desired qualifications/non-essential skills: * Experience working on geographically spread teams and interacting with developers, team leads, and product owners on a daily basis * Thrive in a team environment * Customer-oriented * Good working knowledge of the Microsoft Office suite of applications, ERP systems, Database tools, web services testing tools such as SoapUI or Postman, and test management tools such as "IBM ELM" and Jira Minimum Education Required: Bachelor's degree Other Information: CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $111,600.00 - $195,200.00. CGI's benefits are offered to eligible professionals on their first day of employment to include: . Competitive compensation . Comprehensive insurance options . Matching contributions through the 401(k) plan and the share purchase plan . Paid time off for vacation, holidays, and sick time . Paid parental leave .Learning opportunities and tuition assistance . Wellness and Well-being programs Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-RS2 Skills: * Analytical Thinking * Test Planning & Implementation What you can expect from us: Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_******************. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.
    $111.6k-195.2k yearly 8d ago
  • QA Analyst 3-ProdDev

    Oracle 4.6company rating

    Quality assurance tester job in Carson City, NV

    Oracle Hardware Development (OHD) builds mission critical, ultra-high performance, integrated compute and storage systems with embedded software and management services (ILOM, UEFI.) Oracle Cloud Infrastructure (OCI) is a deep and broad platform of public cloud services that enables customers to build and run a wide range of applications in a scalable, secure, highly available, and high-performance environment deployed on OHD engineered systems. We are looking for an experienced Quality Engineer with network, GPU and test automation background to join our team. You will be part of a team that is focused on finding new and innovative ways to break our platforms and then working with our development partners to root cause the failures and deploy fixes. We are looking for a candidate with a test mindset and experience in server technologies like Network, GPU, virtualization, and experience automating testing in these areas. If you are passionate about end-customer quality, come join our team and help us to find and fix bugs as early in the development cycle as possible. **Responsibilities** **Skills required:** 1. Thorough understanding of testing methods like functional, regression etc. 2. Experience in Network, Virtualization and GPU testing 3. Experience in writing automated tests (coding in Python, Java or equivalent) 4. Excellent in communicating bugs and driving them to closure 5. Experience with Linux System Administration 6. Experience working with distributed teams (across geographies and groups) 7. Highly motivated and ability to work with minimal supervision. **Roles and Responsibilities:** 1. Work closely with the development team from the inception of the feature through to delivery. 2. Understand changes in technology and hardware and create effective testcases. 3. Automate test cases. 4. Maintain test cases. 5. Analyze test failures raise code bugs and update tests. 6. There is lot of scope for writing generic framework type modules. Candidate must be able to deliver and maintain such features that may be useful for the entire org. 7. Release cycles are short. Candidate must adapt to an environment where turnaround time is a key measure of success. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $75,200 to $158,200 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $75.2k-158.2k yearly 60d+ ago
  • Software Developer in Test - Compute Software Verification & Validation

    Ford Motor Company 4.7company rating

    Quality assurance tester job in Carson City, NV

    We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? Ford's Electric Vehicles, Digital and Design (EVDD) team is charged with delivering the company's vision of a fully electric transportation future. EVDD is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You'll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams. In this position... We are seeking an experienced Software Developer in Test to join our team, specializing in embedded systems with a focus on automotive applications. As a Software Developer in Test, you will be responsible for designing, developing, and maintaining automated tests for our embedded software products. Your expertise in embedded systems and automotive industry knowledge will help ensure the quality and reliability of our software solutions. What you'll do... + Create and execute test plans, test cases, and test scripts to validate functional, non-functional, and regression testing for embedded software components. + Design, develop, and maintain automated test frameworks, scripts, and tools for testing embedded software systems in automotive environments. + Collaborate with cross-functional teams to + Review requirements for completeness and testability. + Analyze and provide feedback on system architecture + Derive test scenarios from requirements, use cases and analysis of system design + Work collaboratively with the development teams to develop and test in tandem, troubleshoot and resolve bugs and issues, and strive for high quality software and functionality through iteration and automation. + Participate in code reviews and provide feedback on testability and maintainability. + Contribute to the continuous improvement of testing processes, methodologies, and best practices. You'll have... + Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field. + Experience testing central compute components, including infotainment and ADAS systems + Strong debugging skills and the ability to triage nightly regression failures. + Minimum of 5 years of experience in software testing, preferably with embedded systems in the automotive industry. + Strong programming skills in Python, C/C++ or other relevant languages used in embedded software development and verification. + Experience with automated testing tools and frameworks such as Pytest, Slash, Jenkins, Robot Framework, or similar. + Experience with software testing tools, frameworks, and methodologies (e.g., unit testing, integration testing, system testing, automated testing). + Working knowledge of Linux, hypervisors, and VMs. Even better, you may have... + Experience with automotive diagnostic tools and testing environments. + Knowledge of automotive communication protocols (e.g., Classical CAN, CAN-FD, LIN, Ethernet, SPI, I2C). + Working knowledge of IDLs such as DBC, LDF, ARXML, and work with internally IDLs and frameworks + Experience with automotive standards and regulations such as ISO 26262. + Knowledge of sensing and measurement principles, including analog and digital sensors, signal conditioning, and data acquisition techniques. + Familiarity with hardware-in-the-loop (HIL) and software-in-the-loop (SIL) testing. + Experience with electrical wiring, circuit building, and troubleshooting, with the ability to read and create basic electrical schematics. + Familiarity with continuous integration and continuous delivery (CI/CD) practices. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including: - Immediate medical, dental, vision and prescription drug coverage - Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more - Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more - Vehicle discount program for employees and family members and management leases - Tuition assistance - Established and active employee resource groups - Paid time off for individual and team community service - A generous schedule of paid holidays, including the week between Christmas and New Year's Day - Paid time off and the option to purchase additional vacation time. This position is a salary grade 8. For more information on salary and benefits, click here: ***************************** This position is a range of salary grades 5-8 . Visa sponsorship is available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location. #LI-Hybrid #LI-HA1 **Requisition ID** : 48174
    $99k-128k yearly est. 60d+ ago
  • QA Analyst III

    Hanger 3.9company rating

    Quality assurance tester job in Reno, NV

    Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. Could This Be For You? To serve as a quality/compliance, regulatory affairs specialist and inspector for all aspects of the organization. This position is located in Reno, NV. Your Impact Responsible for maintaining and improving the Quality Management System to meet National and International laws and regulations and pertinent quality standards. Ability to create and process CAPAs in a team environment. Ability to create programs, processes, and work instructions in a team environment. Establish and maintain knowledge of US Governmental and International laws and regulations affecting the organization's products and operations. Proactively scans existing literature and FDA submissions to identify risk. Responsible for training program for yearly repeat trainings and Quality-related training. Monitor and maintain the Device Investigation response. Deal with FDA registration and 510K submission. Maintain GMDN, GS1, and GUDID submissions. Work with NPD team to create risk assessments and build quality into new product offerings. Lead the internal audit process with vendors and within internal functional areas as required. Ability to train new auditors. Maintains and further enhances a positive, engaged, accountable organizational climate. Actively engages with other internal functional areas and/or other affiliated Business Units to address and resolve issues for the organization. Projects a positive and professional image at all times. Assists in maintenance of Master Control QMS software processes. Inspects as needed. Performs audit, such as FDA, ISO, etc. unsupervised. Can run reports and gather data for AGW. Can assess the need for, and issue CAPAs when needed. Understands and can participate in improvements to the quality management systems. Can train/supervise and lead other employees. Minimum Qualifications Bachelor's degree in related field or equivalent work experience to substitute for the bachelor's degree. Minimum of 5 years' experience in FDA regulated industry and Regulatory Affairs Lead auditor training required Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures. Preferred Lean / Six Sigma training preferred Master Control knowledge a plus Digital QMS knowledge a plus Additional Success Factors Proven track record in Quality, Compliance, Regulatory Affairs Strong customer service and public relations skills Strong verbal and written communication skills Solid computer skills Familiarity with QA inspection tools. Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. Keep the patient at the center of everything that you do, building lifelong trust. Foster open collaboration and constructive dialogue with everyone around you. Continuously innovate new solutions, influencing and responding to change. Focus on superior outcomes, and calibrate work processes for outstanding results. Our Investment in You Competitive Compensation Packages 8 Paid National Holidays & 4 additional Floating Holidays PTO that includes Vacation and Sick time Medical, Dental, and Vision Benefits 401k Savings and Retirement Plan Paid Parental Bonding Leave for New Parents Flexible Work Schedules and Part-time Opportunities Generous Employee Referral Bonus Program Mentorship Programs- Mentor and Mentee Student Loan Repayment Assistance by Location Relocation Assistance Regional & National traveling CPO/CO/CP opportunities Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited. #ERF-ACP
    $72k-97k yearly est. Auto-Apply 60d+ ago
  • Electrical QA Engineer

    Mundial Group 4.3company rating

    Quality assurance tester job in Reno, NV

    Are you ready to be a part of a dynamic team that values excellence, integrity, and collaboration? Join us in our mission to provide technical augmented staffing solutions that will elevate your project to success. Our dedicated team believes in honesty, integrity, performance, partnership, and trust, ensuring long-lasting customer and employee relationships built on solid principles. By upholding the highest standards of quality and performance, we aim to achieve total customer satisfaction in the various markets we serve. We are seeking a diligent and detail-oriented Electrical Quality Assurance Field Engineer to join our team. In this role, you will be responsible for ensuring that electrical products and systems meet specified quality standards and regulations. Your primary duties will include developing quality assurance standards, conducting testing and inspection of electrical components, analyzing data to identify defects, troubleshooting quality issues, and maintaining detailed documentation of quality assurance activities. Join our team as an Electrical QA Field Engineer and be a part of our journey towards excellence and success! Key Responsibilities: Develop and implement quality assurance standards and procedures for electrical products. Perform inspections and provide oversight of testing of electrical systems and components to ensure compliance with quality standards. Maintain accurate documentation of inspections, tests, and any corrective actions taken. Prepare detailed reports on quality discrepancies and the corresponding corrective measures. Collaborate closely with construction teams, engineers, and project managers to swiftly address and resolve any quality issues that may arise Coordinate effectively with subcontractors and vendors as . Provide comprehensive training and guidance to construction personnel on quality standards and best practices to ensure strict adherence to quality assurance protocols. Identify and resolve quality-related issues and non-conformities promptly to uphold project timelines and uphold the highest quality standards. Actively participate in continuous improvement initiatives to continually enhance quality processes and overall project outcomes. Qualifications: Bachelor's degree in Electrical Engineering, Construction Management, or related field experience. Minimum of 5 years of proven experience in quality assurance within the construction industry. Profound understanding of electrical systems, construction practices, and relevant codes and standards. Exceptional attention to detail and strong problem-solving abilities. Outstanding communication and interpersonal skills. Ability to work both independently and collaboratively within a team. Proficient in utilizing QA tools and software. Join our team and play a vital role in maintaining the reliability and safety of electrical products across various industries. WHY JOIN US Grow your career with a global team dedicated to large-scale, complex project success. We take pride in providing a collaborative, accountable, customer-focused, fast-paced, and fun culture! Mundial/OnQ Global offers a highly competitive compensation and benefits package, including: Competitive Compensation 100% Premium Medical, Dental, & Vision Coverage 401K Plan Paid Time Off
    $66k-92k yearly est. 60d+ ago
  • Application Penetration Tester

    ASM Research, An Accenture Federal Services Company

    Quality assurance tester job in Carson City, NV

    As an Application Security Penetration Tester, you will be entrusted with the critical responsibility of safeguarding web applications and REST APIs from potential threats. Your role will require a deep understanding of the OWASP Top 10 and SANS 25, as these frameworks will guide your efforts in identifying and mitigating security vulnerabilities. Your daily tasks will involve performing thorough security assessments of third-party libraries, analyzing dependencies, and conducting both automated and manual code reviews. You will be adept at uncovering a range of security issues, including Cross-Site Request Forgery (CSRF), Cross-Site Scripting (XSS), SQL Injection, and Privilege Escalation, and you will not only identify these vulnerabilities but also provide actionable recommendations for remediation. Mastery of tools like BurpSuite is essential, as it will be your primary instrument in executing dynamic and penetration security testing. Furthermore, you will be expected to write comprehensive reports that detail your findings and suggest enhancements to bolster system security. In this role, you will also serve as a pivotal bridge between development teams and stakeholders, ensuring that security requirements are clearly communicated and understood. Your ability to define, maintain, and enforce application security best practices will be crucial in maintaining the integrity of the software development lifecycle. You will be involved in software security architecture and design reviews, ensuring that security is integrated from the ground up. Familiarity with Continuous Integration and Continuous Deployment (CI/CD) is necessary, as you will be responsible for integrating and automating security tools within DevOps processes. **Required Skills:** + Serve as a liaison between development teams and stakeholders to understand and formulate security requirements. + Define, maintain, and enforce application security best practices. + Deep understanding of OWASP Top 10, SANS 25 + Perform third-party libraries security assessment and dependency analysis. + Conduct vulnerability assessment and manual/automated code review of Java and Scala applications to find security vulnerabilities (CSRF, XSS, SQL Injection, Privilege Escalation, etc.) and recommend remediation. + Analyze scan reports from varied tools (SAST, DAST and SCA) to identify the issues, interpretate, and provide recommendation to remediate the vulnerabilities across a variety of applications, programming languages, and platforms + Conduct static, dynamic and penetration security testing of Web Applications and REST APIs. + Performs software security architecture and design reviews. + Write comprehensive reports including assessment-based findings, outcomes, and propositions for further system security enhancement. + Identify and demonstrate vulnerabilities to application owners and recommend remediation for security vulnerabilities. + Knowledge of scripting language to integrate and automate security tools within DevOps CI/CD processes. **Required Experience** : + 3 years of experience in Secure Code Review, specifically with languages such as Scala, Java, JavaScript and Spring Framework + 3 years of practical experience with Static Analysis Security Testing (SAST) and Dynamic Analysis Security Testing (DAST), + 3+ years of hands-on experience with manual penetration testing of Web Applications and REST APIs using BurpSuite Pro and Postman/Bruno + Deep understanding of Secure Coding best practices and DevSecOps principles + Proficiency of OWASP Top 10 and SANS 25 standards and testing guidelines + Knowledge of Continuous Integration and Continuous Deployment (CI/CD), AWS Security principles, Jenkins and GitHub **Desired Certification** : GPEN, GWAPT, OSCP, or CompTIA PenTest **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 120000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $79k-113k yearly est. 24d ago
  • TMS Compliance QA Analyst IV

    Coinbase 4.2company rating

    Quality assurance tester job in Carson City, NV

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. You will be a part of the Compliance Operations Quality Assurance team, which is responsible for conducting Quality Assurance audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for auditing TMS cases to support Coinbase's AML/CFT (Anti-Money Laundering / Combatting the Financing of Terrorism) program. This role will also identify opportunities to improve procedural updates, create and present metrics, train new analysts, and work on providing insights through established feedback loops. *What you'll be doing:* * Perform QA reviews of TMS cases based on the quality rubric, ensuring compliance with established guidelines. * Proactively seek opportunities to tackle challenging and impactful assignments * Assist on 2LoD reviews and provide timely responses to findings * Lead calibrations & office hours supporting other QA analysts * Conduct root cause analysis on thematic issues * Identify procedural gaps or inconsistencies and provide proposed solutions * Conduct training of new QA and QC joiners along with validating their practice cases * Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to enhance processes and workflows. * Present QA findings, insights, and recommendations persuasively to inspire positive change via weekly metrics/dashboards * Provide feedback on drafted procedures regarding areas of opportunity and how the procedures can be enhanced to increase clarity and consistent execution * Support agents in addressing their queries on complex procedural requirements * Undertake highly complex audits that have a substantial impact on Compliance Operations, showing your ability to navigate intricate challenges. * Apply in-depth knowledge of regulatory requirements when reviewing unusual or complex cases/scenarios *What we look for in you:* * 6+ Years hands-on experience in executing QA, Audit, or as a Financial Crime Investigator * Working knowledge of BSA/AML laws, regulations, and rules for financial services/products * ACAMS or equivalent AML qualification * Experience in assisting, developing, and producing metrics and reporting * Strong written/verbal communication, critical thinking, and problem-solving skills * Highly-motivated, analytical, organized, innovative, and adaptive * Multi-tasking ability, team-oriented, and a self-starter * Proven ability to work collaboratively with global partners in other functional units * Exceptional work ethic and flexibility to work extended hours to meet deadlines, when necessary * Ability to work with limited direction from management when situations occur * Intermediate level in PowerPoint/Google Slides and Excel/Google Sheets *Nice to haves:* * ACAMS certification or equivalent AML certification * Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. * Experience in project management or analytics or quality assurance. * Advanced degree in business, finance or legal * Advanced understanding of Google apps, JIRA and Salesforce Service Cloud PID: P71705 *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $99,365-$116,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $99.4k-116.9k yearly 60d+ ago
  • SAP Test Lead

    Cayuse Holdings

    Quality assurance tester job in Carson City, NV

    **Job** **Title:** SAP Test Lead **Type:** Independent Contract - Corp to Corp/1099 **Contract Length:** 6 months - Potentially Renewable The SAP Test Lead role offers a unique opportunity to drive critical testing initiatives within SAP implementation and enhancement projects. As an independent contractor, the Test Lead will be responsible for ensuring the quality, reliability, and performance of SAP applications by defining and executing robust testing strategies. This role requires a combination of technical expertise in SAP, strong leadership capabilities, and experience in various testing methodologies and frameworks. The SAP Test Lead will collaborate with cross-functional teams, including business stakeholders, developers, and project managers, to deliver high-quality SAP solutions while mitigating risks and ensuring seamless integration with business processes. This position is well-suited for seasoned professionals who thrive in dynamic project-based environments and can deliver exceptional results with minimal supervision. **Responsibilities** **Key Responsibilities:** + Test Planning & Strategy: Define the overall test scope, objectives, and approach for project/engagement. Develop detailed test plans, schedules, and deliverables for all testing phases (e.g., SIT, UAT, performance, regression). + Environment & Data Management: Ensure the readiness of test environments and manage test data for various testing phases. + Team Leadership & Management: Lead, mentor, and motivate the testing team, assigning tasks, monitoring progress, and providing regular feedback and guidance. + Test Case Development & Execution: Oversee the design and development of comprehensive test scenarios and test cases that cover all functional and non-functional requirements. Ensure test execution follows the established plan. + Defect Management: Track, document, and manage defects using a bug tracking system. Liaise with developers and other stakeholders to ensure timely resolution and retesting of issues. + Reporting & Communication: Prepare and present regular status reports, quality metrics, and test results to project managers, senior management, and clients. Facilitate communication between testing, development, and business teams. + Risk Management: Identify potential project risks, develop mitigation strategies, and prioritize testing activities based on risk and business impact. **Qualifications** **Required Skills & Qualifications:** + **Experience** : + Experience in at least one full lifecycle SAP implementation project (e.g., S/4HANA, ECC). + Experience working in Agile, Waterfall, and hybrid methodologies. + **Technical Knowledge** : + Understanding of core SAP modules and end-to-end business processes. Understanding of SAP EAM module will be a plus. + Proficiency with test management and defect tracking tools (e.g., Microsoft Azure, JIRA, HP ALM, SAP Solution Manager). + Hands-on experience with performance testing frameworks/tools. + **Soft Skills** : + Excellent leadership, communication, and stakeholder management skills. + Strong analytical, problem-solving, and decision-making abilities. + Strong organizational and project management skills. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ _Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local l_ _aw._ **Pay Range** USD $55.00 - USD $65.00 /Hr. Submit a Referral (************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _2025-3043_ **Category** _Information Technology_ **Position Type** _Independent Contractor_ **Remote** _Yes_ **Clearance Required** _None_
    $55-65 hourly 16d ago
  • Quality Assurance Lead

    Actalent

    Quality assurance tester job in Reno, NV

    Job Title: Quality Assurance (QA) Lead Employment Type: Full-time As a QA Lead, you will play a critical role in ensuring the quality and safety of finished products, raw ingredients, and packaging materials. This position is ideal for someone who thrives in a fast-paced environment, has strong leadership skills, and is passionate about food safety and quality assurance. Key Responsibilities Lead and support QA Technicians in daily tasks and responsibilities. Train and develop technicians in their roles and responsibilities. Monitor and follow the HACCP Plan to ensure food safety during production. Analyze quality data to identify and recommend process improvements. Ensure calibration of instruments for accurate monitoring of critical control points. Coordinate with production teams on regulatory and quality issues; document corrective actions. Train associates and ensure compliance with Good Manufacturing Practices (GMPs). Inspect and maintain sanitation standards across production areas. Collect and ship samples for R&D or other testing needs. Participate in first production runs and pilot runs. Perform non-conformance investigations and reporting. Delegate tasks and conduct direct observations of QA technicians. Requirements High School Diploma or equivalent required; 1-2 years of related experience and/or training preferred. Bachelor's Degree in a scientific field is preferred. Certification in Food Safety or Quality is a plus. Strong attention to detail and problem-solving skills. Ability to operate standard lab equipment and read technical specifications. Familiarity with GMPs and food safety fundamentals. Comfortable using digital tools such as tablets or iPads. Ability to interact effectively across all levels of the organization. Working Conditions Physical demands and work environment characteristics are representative of those required to successfully perform the essential functions of the role. Must be able to work in a production environment with varying temperatures and conditions. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Reno, NV. Pay and Benefits The pay range for this position is $24.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Reno,NV. Application Deadline This position is anticipated to close on Dec 5, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
    $24-28 hourly 13d ago
  • 508 Testing Specialist

    Cadmus 4.6company rating

    Quality assurance tester job in Carson City, NV

    **What You'll Be Doing** We are seeking a skilled **508 Testing Specialist** to join our Quality Assurance team. The ideal candidate will have hands-on experience in manual testing and a strong understanding of Section 508 compliance requirements to ensure our digital products are accessible to all users, including those with disabilities. This role requires a detail-oriented professional who can perform thorough accessibility testing and collaborate with development teams to deliver inclusive solutions. **Who We Are** Cadmus provides government, commercial, and other private organizations worldwide with technology-empowered advisory and implementation services. We help our clients achieve their goals and drive lasting, impactful change by leveraging transformative digital solutions and unparalleled expertise across domains. At Cadmus, we look for team players and problem solvers who are driven to use their unique perspectives and intellectual curiosity to help deliver breakthrough solutions that achieve transformative goals. As a member of our team, you'll collaborate with leading experts to support our clients across the globe. We offer competitive compensation, outstanding health care and retirement benefits, a vibrant and collaborative work environment, and ample opportunities for professional growth. Join Cadmus. Together, we are strengthening society and the natural world. For more information, visit cadmusgroup.com . **Responsibilities** + Conduct manual testing to evaluate digital products (web applications, mobile apps, and documents) for compliance with Section 508 and WCAG 2.1 guidelines. + Use assistive technologies such as screen readers (e.g., JAWS, NVDA, VoiceOver) to test accessibility features. + Identify, document, and track accessibility defects using tools like Jira or similar bug-tracking systems. + Collaborate with developers, designers, and product managers to provide actionable feedback and recommendations for resolving accessibility issues. + Perform usability testing to ensure accessible user experiences for individuals with visual, auditory, motor, and cognitive disabilities. + Create and maintain detailed test plans, test cases, and reports specific to 508 compliance documents (VPAT). + Stay updated on accessibility standards, tools, and best practices to enhance testing processes. + Assist in training team members on accessibility principles and testing methodologies. **Qualifications** **Experience:** 3-5 years of manual testing experience, with at least 2 years focused on Section 508 and accessibility testing. **Technical Skills:** + Proficiency in using assistive technologies (e.g., JAWS, NVDA, VoiceOver, TalkBack). + Familiarity with WCAG 2.1 standards and Section 508 requirements. + Experience with testing tools such as WAVE, Axe, or Lighthouse for accessibility audits. + Basic understanding of HTML, CSS, and JavaScript to identify accessibility issues in code. **Preferred Qualifications:** + Certification in accessibility testing (e.g., IAAP CPACC, WAS, or DHS Trusted Tester). + Experience with automated accessibility testing tools. + Familiarity with Agile/Scrum methodologies. + Knowledge of ARIA (Accessible Rich Internet Applications) standards. **Additional Information:** Candidates must be eligible to work in the United States as a U.S Perm Resident or U.S. Citizen. Based on eligibility and job status, Cadmus offers an excellent benefits package to include: medical, dental, vision, company paid disability and life insurance, 401(k) program, paid time off (PTO), paid holidays, voluntary time off (VTO), tuition reimbursement, adoption assistance program, other optional benefits and various bonus programs. The minimum starting salary for this position is $80,000. The actual salary may be higher and will be determined by several factors, including relevant work experience, education, skills, and market competitiveness. We value the critical role safety and health protocols contribute to everyone's success at Cadmus, and work together to align and comply with all federal, state, and local safety and health mandates to ensure a safe and valuable work environment. Cadmus is an Equal Opportunity Employer and prohibits unlawful discrimination. Cadmus is committed to providing a respectful workplace where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy), sexual orientation (including gender identity and/or expression), national origin, military and veteran status, physical and mental disability, or any other characteristic protected by applicable law. Learn more about Cadmus by visiting our website at: cadmusgroup.com **Job Locations** _US_ **Posted Date** _2 months ago_ _(9/26/2025 10:15 AM)_ **_Job ID_** _2025-3094_ **_\# of Openings_** _1_ **_Category_** _Information Technology_
    $80k yearly 60d+ ago
  • Senior SW Test Engineer

    Maximus 4.3company rating

    Quality assurance tester job in Reno, NV

    Description & Requirements Maximus is seeking a Senior Test Engineer to effectively execute against the established test approach through the creation, review, execution of test cases as well as the discovery of code, configuration, infrastructure related flaws / defects with an objective to ensure quality for the software quality product. Do to contractual obligations the candidate must be a US Citizen or GC Holder. This position is remote. Essential Duties and Responsibilities: - Perform analysis and review of system requirements, estimations, peer reviews, test data determination and preparation, designing test strategy and test cases, executing test cases, and monitoring and control of overall test activities. - Lead efforts in performing POC/research for new tools, making recommendations of such tools, and implementing upon management approval. - Perform test preparation and test execution. - Identify and determine data for testing. - Identify, report, and manage defects in defect tracking system. - Participate in level of effort estimates. - Maintain project's test documentation. - Participate in reviews as per project's scope. - Troubleshoot user reported production defects. - Provide testing status reports per project requirements and provide input to the project plans and processes. - Identify and communicate risks to the project team. - Participate in collection and review of quantitative data related to software testing and development activities for measurement and analysis. - May provide guidance, coaching, and training to other employees within job area. Job-Specific Essential Duties and Responsibilities: - Participation in the creation of formal Test Strategies / Approach - Authoring of quality Test Cases within the designated velocity and timeline - Perform Test Data Analysis and tie it back to authored test cases - Ability to perform test case execution within the designated velocity and timeline - Define problems, collect data, draw valid conclusions, and drive mitigating actions - Be a prominent contributor within the defect triage / mitigation process - Ability to mitigate problems with both business and technical orientated staff - Technical aptitude to lean, script, execute automated solutions - Understanding of automation frameworks (Process, Testing, etc.) - Identify and approach problem and draw valid solutions to mitigate - Perform database queries, analyze code, interact with technical resources - Perform Web, Cross Browser, Database, Visualization, Mobile testing - Assess quality stability, consult on next steps with both technical and business teams - Guardian of the overall validation process to ensure that quality results are accurately captured - Ability to present facts and figures to get to a logical conclusion Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Excellent verbal and communication skills (ability to present the facts) - Knowledge of JIRA, Test Management Tools, Katalon, Selenium, Cucumber, Gherkin - Fundamental knowledge of SDLC methodologies (Kanban, Scrum, Iterative Development) - Fundamental knowledge of Test Driven Development and/or Behavioral Driven Development - As per client specifications, applicants must be U.S. citizens or green card holders to be considered for this position Preferred Skills and Qualifications: - Database, Query, API, Java knowledge a plus - Fundamental knowledge of healthcare, insurance, or financial services is a plus EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com. Minimum Salary $ 102,720.00 Maximum Salary $ 154,080.00
    $110k-142k yearly est. 4d ago
  • Automation Engineer

    The Walt Disney Company 4.6company rating

    Quality assurance tester job in Carson City, NV

    Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today. As Automation Engineer you will be responsible for maintenance and troubleshooting of electrical and electronic systems in the machinery spaces, entertainment equipment, bridge equipment and hotel areas. Level: 2.5 stripes Officer **Responsibilities :** + Responsible to properly complete the monthly maintenance routines for equipment under their control, and to report all completed work on the AMOS system. + All electronics systems relating to the operation, control, monitoring safety and surveillance of the mechanical, electrical, hydraulic, pneumatic and thermal equipment contained within the main machinery spaces + Responsible for ship's communication systems, bridge navigation equipment. + Telephone exchange + Security alarm systems + CCTV Systems + Fire Protection Systems + Maintenance (AMOS Monthly routines and unscheduled call outs) of mechanical, electrical, electronic equipment in Entertainment areas, including partnering with the Entertainment Technical team for support and equipment familiarization. + Performs Emergency duties as specified in the ships Assembly Plan + Uphold the general safety management responsibilities in areas and operations under their control. **Basic Qualifications :** + Electro-technical Officer Certificate of Competency + 2+ years' shipboard experience as senior Electro-technical Officer on cruise vessels + Excellent communication skills, including fluent written and spoken English + Enthusiasm about guiding other team members + Flexibility and a cool head in dynamic, ever-evolving environments **Additional Information :** This is a **SHIPBOARD** role. Applicants must: + Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel + Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion + Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan + Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control + Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices + Be willing to be appreciative of working and living in a multi-cultural environment + Be comfortable living in a confined space with strict rules and regulations + Adhere to a structured lifestyle, personally and professionally Your Responsibilities: + Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this) + Complete a pre-employment medical + Obtain a criminal background check + Bring approved work shoes ** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination. \#DCLMTO **Job ID:** 1249122BR **Location:** United States **Job Posting Company:** "Disney Cruise Line" The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
    $104k-147k yearly est. 60d+ ago
  • QA Associate 1 - 1st Shift

    Pacific Cheese 4.4company rating

    Quality assurance tester job in Reno, NV

    Looking for a job in the heart of South Reno? Pacific Cheese has been family owned and operated for over 50 years. We offer a generous and affordable benefits package including health, dental and vision. We also provide AD&D, LTD, STD, Employee Life Insurance at no cost. In addition to paid vacation, sick and holiday time as well as a 401(k)-retirement plan with employer match. We're currently hiring Quality Assurance Specialist for 1st Shift schedule starting 6:00am Monday-Friday (occasional overtime). QA Associate Pay Range $21.00/hour and up, based on experience. SCOPE OF RESPONSIBILITY: Gives recommendation in improvement of quality control and assurance. Conduct all monitoring activities to assure finished product comply with food safety and quality specifications. Assists in enforcing compliance with company GMP guidelines on the line. Reports/Document all food safety, sanitation and quality issues and deviations to management. Perform Daily Operation and Sanitation Inspections per shift as delegated. Perform Air Quality Tests as delegated. Perform High Pressure Air Quality Tests as delegated. Comply with all Plant, Customer, State, Federal, OSHA, EPA, FDA, USDA, HACCP, and SQF guidelines and regulations for food safety, quality, and employee safety. Follow Good Manufacturing Practices requirements to ensure food safety, safe work practices DUTIES AND RESPONSIBILITIES: · Prepare needed paperwork at start-up · Grade Product by conducts in-line inspection audit on finished products and packaging · Conduct inspection of machine performance in production lines, as per QA manual and procedures. · Ensures proper documentation and frequency of inspection. · Collect and manage samples for testing and Quality Keeping samples - including “plug” sampling as needed and retain sample. · Collect and manage customer requested samples. · Complete required DV/return tasks to include inspection, counting and placing in on hold. · Assist in the Sample Retain Program testing. · Maintain Retention area in a clean and organized condition · Monitor QA Hold area to ensure locked · Informs of discrepancies and assists in assessment of corrective actions. · Works closely with all departments on quality issues. · Monitors product and in-feed raw material rejects · Perform Daily Temperature Monitoring per shift as delegated · Complete Hold Tags as need and correctly (Orange and Red). · Print Put Away sheets for file and compile Hold Tags to review · Assist Pre-Op and ATP sanitation assessment for lines prior to start-up, and the Environment Monitoring Program. · Ensures quality assessment tools are in optimal performance and calibrated as schedule. · Check utensils in/out and document appropriately · Performs cross training for other positions in the department. · Attends all department and company required trainings · Maintain grading area on production floor and lab in a clean and orderly condition · Performs other duties as assigned. REQUIREMENTS/WORK CONDITIONS: Work is performed in a warehouse/production type atmosphere where the temperature is as low as 32 degrees (typically 45-55 degrees). Noise level in production environment may require the use of hearing protection. Requires standing for long period of time frequently twisting, turning, bending, stooping, pushing, pulling and lifting material up to 50lbs. Pacific Cheese is a drug free workplace; pre-employment includes drug screen. Pacific Cheese is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status or any other characteristic prohibited by federal, state or local laws.
    $21 hourly Auto-Apply 10d ago
  • SAP Software Engineer - Data Conversions, Data Quality, and Reporting

    Cardinal Health 4.4company rating

    Quality assurance tester job in Carson City, NV

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. The SAP Software Engineer focused on Data Conversions, Data Quality, and Reporting is responsible for designing, developing, and maintaining data solutions that ensure data integrity and enable effective business intelligence. The role combines technical skills in data migration and ETL processes with an understanding of data governance and reporting tools. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **_Responsibilities_** + Design and execute data conversion strategies for SAP implementations and upgrades, including data extraction, transformation, and loading (ETL) from legacy systems into SAP. + Utilize SAP data migration tools such as SAP Data Services, LSMW, and Migration Cockpit to perform data loads and conversions. + Develop and maintain technical specifications, data mapping documents, and transformation rules. + Collaborate with business and technical teams to gather data requirements and ensure seamless data flow across systems. + Establish and maintain data quality frameworks to ensure the accuracy, consistency, and integrity of master and transactional data in SAP. + Perform data profiling, cleansing, and validation to identify and resolve data discrepancies before and after migration. + Define and monitor data quality metrics and key performance indicators (KPIs). + Work with business data stewards to correct data quality issues and promote data governance policies and standards. + Design, develop, and implement reporting solutions, dashboards, and analytical models using SAP technologies like SAP Analytics Cloud (SAC), SAP BW/4HANA, or SAP Fiori. + Translate business needs into technical specifications for reports and ad-hoc queries. + Optimize report performance and data extraction processes for efficiency. + Provide support and training to end-users on reporting tools to enable data-driven decision-making **_Qualifications_** + Bachelor's Degree in related field preferred or equivalent work experience preferred + Proven experience in SAP Data Conversions, migrations and ETL processes. + Proficiency with SAP data tools such as SAP Data Services, SAP BW/HANA or SAP Analytics Cloud + Strong knowledge of SQL, data modelling and database concepts + Experience with SAP modules and data structures (e.g., Master Data, Financials, Supply Chain, OTC, PTP processes). + Excellent analytical, problem solving and communication skills + Ability to work both independently and collaboratively with cross-functional teams **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/20/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 26d ago
  • Electrical QA Engineer

    Mundial Group 4.3company rating

    Quality assurance tester job in Reno, NV

    Are you ready to be a part of a dynamic team that values excellence, integrity, and collaboration? Join us in our mission to provide technical augmented staffing solutions that will elevate your project to success. Our dedicated team believes in honesty, integrity, performance, partnership, and trust, ensuring long-lasting customer and employee relationships built on solid principles. By upholding the highest standards of quality and performance, we aim to achieve total customer satisfaction in the various markets we serve. We are seeking a diligent and detail-oriented Electrical Quality Assurance Field Engineer to join our team. In this role, you will be responsible for ensuring that electrical products and systems meet specified quality standards and regulations. Your primary duties will include developing quality assurance standards, conducting testing and inspection of electrical components, analyzing data to identify defects, troubleshooting quality issues, and maintaining detailed documentation of quality assurance activities. Join our team as an Electrical QA Field Engineer and be a part of our journey towards excellence and success! Key Responsibilities: Develop and implement quality assurance standards and procedures for electrical products. Perform inspections and provide oversight of testing of electrical systems and components to ensure compliance with quality standards. Maintain accurate documentation of inspections, tests, and any corrective actions taken. Prepare detailed reports on quality discrepancies and the corresponding corrective measures. Collaborate closely with construction teams, engineers, and project managers to swiftly address and resolve any quality issues that may arise Coordinate effectively with subcontractors and vendors as required. Provide comprehensive training and guidance to construction personnel on quality standards and best practices to ensure strict adherence to quality assurance protocols. Identify and resolve quality-related issues and non-conformities promptly to uphold project timelines and uphold the highest quality standards. Actively participate in continuous improvement initiatives to continually enhance quality processes and overall project outcomes. Qualifications: Bachelor's degree in ElectricalEngineering, Construction Management, or related field experience. Minimum of 5 years of proven experience in quality assurance within the construction industry. Profound understanding of electricalsystems, construction practices, and relevant codes and standards. Exceptional attention to detail and strong problem-solving abilities. Outstanding communication and interpersonal skills. Ability to work both independently and collaboratively within a team. Proficient in utilizing QA tools and software. Join our team and play a vital role in maintaining the reliability and safety of electrical products across various industries. WHY JOIN US Grow your career with a global team dedicated to large-scale, complex project success. We take pride in providing a collaborative, accountable, customer-focused, fast-paced, and fun culture! Mundial/OnQ Global offers a highly competitive compensation and benefits package, including: Competitive Compensation 100% Premium Medical, Dental, & Vision Coverage 401K Plan Paid Time Off
    $66k-92k yearly est. 22d ago
  • Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company

    Quality assurance tester job in Carson City, NV

    ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $68k-92k yearly est. 60d+ ago

Learn more about quality assurance tester jobs

How much does a quality assurance tester earn in Reno, NV?

The average quality assurance tester in Reno, NV earns between $51,000 and $103,000 annually. This compares to the national average quality assurance tester range of $55,000 to $99,000.

Average quality assurance tester salary in Reno, NV

$72,000
Job type you want
Full Time
Part Time
Internship
Temporary