Quality assurance tester jobs in Utah - 315 jobs

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Job Posting Start Date 12-11-2025 Job Posting End Date 02-11-2026Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Lead located in Salt Lake City, Utah. Reporting to the Production Supervisor, the Lead role involves being responsible for providing leadership and direction to groups of employees. What a typical day looks like: Provide feedback to supervisors on employee performance, and serve as the first point of contact for supervisors. Coordinate resource requirements for the department and organize employees at assigned workstations, adjusting assignments as necessary. Communicate daily priority tasks to the team and lead efforts to achieve production goals while monitoring performance and identifying training needs. Highlight material shortages or discrepancies, ensuring lines are adequately supplied to prevent downtime. Alert other departments about planned and unplanned downtime, and update communication reports to maintain information flow between shifts. Follow quality indicators, promoting compliance with 5S+1 and quality assurance practices, and alerting others if performance falls below targets. Motivate and mentor employees, recognize and address bottlenecks, and identify causes of mass failures to implement necessary adjustments. The experience we're looking to add to our team: Is proficient in all Flex technologies and manufacturing techniques. Demonstrates a high level of competency and functional/ process knowledge while leading manufacturing processes. Demonstrates broad knowledge of manufacturing techniques and may improve processes by applying new techniques. Serves as an expert/consultant in manufacturing and has advanced technical skills which may be used to conduct on-the-job training and/or lead/guide other employees. Ability to speak and understand English. Must have knowledge of Microsoft office applications. What you'll receive for the great work you provide: Full range of medical, dental, and vision plans Life Insurance Short-term and Long-term Disability Matching 401(k) Contributions Vacation and Paid Sick Time Tuition Reimbursement Job CategoryOperationsRelocation: Not eligible Is Sponsorship Available? NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: SecretTRAVEL: Yes, 25% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Defense Systems is seeking to hire a Principal Quality Analyst to join our team of qualified, diverse individuals. This position will be based out of Roy, Utah. Role & Responsibilities: Understanding the application of principles, concepts, practices, and standards. Full knowledge of industry practices. Independently demonstrates the skill and ability to perform fairly complex professional tasks. Develops solutions to a variety of complex problems. May refer to established precedents and policies. Performs fairly complex tasks and participates in determining objectives of assignment. Plan schedules and arranges own activities in accomplishing objectives. Work is reviewed upon completion for adequacy in meeting objective. Exerts some influence on the overall objectives and long-range goals of the organization. Erroneous decisions or failure to achieve objectives would normally have a serious effect upon the administration of the organization Represents organization as a prime contact on contracts or projects. Interacts with senior internal and external personnel on significant matters often requiring coordination between organizations. May develop and deliver presentations. Plan, schedule, and conduct internal audits to ensure compliance with AS9100, CMMI, customer, and regulatory requirements. Evaluate processes, procedures, and records to verify adherence to organizational quality standards. Document audit findings, identify non-conformances, and work with process owners to develop and implement corrective actions. Support external audits by regulatory bodies, customers, or certification authorities by providing required documentation and evidence of compliance. Prepare audit reports and present results to leadership, including insights for process improvements. Assist in maintaining QMS documentation, including policies, procedures, and work instructions. Provide training and support to teams on quality and compliance topics as needed. Assist with special projects designed to enhance auditor's efficiency and experience Basic Qualifications: Must be a US Citizen Must have the ability to obtain and maintain a U.S. Government DoD security clearance (Secret, Top Secret; etc.) Bachelor's degree and a minimum of 5 years of professional related industry, or a Masters degree with 3 years of experience, or a PHD with 1 year of experience; or 9 years of experience in lieu of degree. 3 years' experience working in an AS9100 or ISO9001 compliant organization. 2 years' experience in developing or reviewing a Quality Management System Currently or Previously AS9100 or ISO 9001 Lead Auditor Certified (may be expired) Preferred Qualifications: 1+ Year Root Cause and Corrective Action experience. Experience in ICBMs or Aerospace programs Five years' experience managing Quality Management Systems (QMS) Experience with document control process Excellent verbal and written communication skills. Ability to collaborate in a team environment. As a full-time employee of Northrop Grumman Defense Systems, you are eligible for our robust benefits package including: Medical, Dental & Vision coverage 401k Educational Assistance Life Insurance Employee Assistance Programs & Work/Life Solutions Paid Time Off Health & Wellness Resources Employee Discounts This position's standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off. Primary Level Salary Range: $81,400.00 - $122,000.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Strong manual testing experience-7 + years Strong SQL-not just “familiar with”-SQL needs to be a strong suit Needs to have good communication skills. Will spend a lot of time on the phone with internal customers-needs to be understandable. Qualifications Need current banking with Commercial Lending exp Additional Information All your information will be kept confidential according to EEO guidelines. Please contact Shilpa Sood @ 510-254-3300 Ext 183

Job DescriptionEAW is seeking a detail-oriented Quality Assurance Analyst to evaluate the performance of staff, processes, and tools that drive exceptional customer experiences and exceed client expectations. This role is accountable for ensuring compliance with the company's quality management system and standards while delivering actionable insights that support continuous improvement. The analyst will collaborate within a dedicated QA team to provide accurate data analysis, assess adherence to processes, and deliver credible recommendations that enhance overall performance. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Essential Functions Support and communicate with operations and training stakeholders by providing critical insight, escalations, data analysis and reporting to meet both internal and client requirements. Listen to recorded or live call interactions to assess the student employee's adherence to the client's compliance policies and procedures. Evaluate calls to ensure proper call handling, use of workflows and compliant tool usage. Analyze product knowledge, problem-solving abilities, communication, and navigational skill set demonstrated by the student and record the findings. Conduct coaching and feedback sessions based on evaluation results. Identify quality alerts such as trends, compliance or quality defects and other areas of opportunities based on evaluation data; create a root cause analysis to recommend solutions and best practices for improvement. Responsible for accurate and timely reporting on a rolling basis; track and maintain key quality metrics, evaluations, and coaching records. Calibrate and meet regularly to review team performance with operations and training leadership to ensure consistency and accuracy of the evaluation process. Quality analysts are subject to an audit for development purposes and may assist in the maintenance of service levels by providing phone coverage if necessary. Education/Experience Bachelor's or associate degree in a business-related field preferred. A minimum of 1 to 2 years of quality analyst experience or equivalent combination of education and experience. At least 1- 2 years of previous customer service; contact / call center environment experience preferred. Specific Skills Excellent verbal, written, and interpersonal communication skills. Ability to remain unbiased, professional, and consistent in their findings. Detailed oriented, possess analytical skills and ability to interpret data. Demonstrated ability to work well in a team environment. Attitude and ability to provide exceptional customer service. Flexibility to adapt to changing priorities and business practices. Specialized Knowledge Intermediate level of knowledge/familiarity with PC hardware and software. Intermediate excel proficiency- must be able to add/edit/remove formula-based rule formatting, data validations, and other fail safes to ensure reliable analytical output. Strong knowledge of customer care processes and techniques. ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

Why E2 Optics? 🔌 Join Our Team as a QA/QC Coordinator at E2 Optics! 🔌 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow. At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA-we believe in lifting each other up, mentoring with purpose, and celebrating every win. If you're looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next. What You'll Do Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures Quality Assurance: Develop and execute the E2 Optics Quality Management System (QMS) for every project. Collaboration: Partner with internal and external stakeholders to ensure adherence to quality standards. Inspections & Reporting: Conduct quality inspections, generate data analytics, and track nonconformance reports. Continuous Improvement: Drive Lean initiatives and contribute to the success of quality-driven projects. Training & Coaching: Train internal teams on quality standards and procedures. What We Are Looking For High school diploma or GED required. 2+ years of field experience with structured cabling or data center cabling installations. Experience with fiber installation and testing. Strong communication and coaching abilities. Analytical, decision-making, and problem-solving skills. Proficient in Microsoft Office (Outlook, Word, Excel). Ability to work under pressure while maintaining a positive, detail-oriented approach. Experience with technical writing and developing QA/QC procedures is a plus. What We Offer Competitive pay Opportunities for professional development and career growth BICSI-certified training facilities A supportive and inclusive work environment Health, dental, and vision insurance Paid time off and holidays Work Environment and Physical Demands The standard work environment for this position is an indoors business office and construction environment. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. Must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies) if required to do so. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

GovCIO is currently hiring fora **Quality Assurance (Automation) Tester** todo full lifecycle application testing of EEOC Enterprise applications. This position will be remote. **Responsibilities** Designs, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for test plans and creates test scenarios in which tests are carried out. Compiles data, defines required changes and reports defects and problems that occurred during the test process. Implements and participates in the walkthrough of the product. Automated testing may be used for leveling based on hiring manager discretion. + Consults with the development and/or requirements team to coordinate and test applications. + Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures. + Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests. + Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics. + Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically. **Qualifications** Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience + Clearance Required: + Solid understanding of **Agile/scrum** software development and release process. + Create mature **automated frameworks** for validating end-to-end scenarios for highly integrated system. + **Write Java code** to automate the test of business layer or data layer applications. + Core Java skills, **write code using Selenium** and Java. + **Proficiency with SQL queries** and solid understanding of backend systems. + Solid understanding of implementation of Selenium **BDD** **framework** . + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Design and develop UI automation framework to support complex applications. + Expertise with service-oriented architecture and REST APIs. + Test system changes to prepare for production deployment. + Execute test plans, scenarios, scripts, or procedures. + Document software defects and report defects in JIRA. + Perform functional, non-functional, System integration and regression testing. + Experience with cloud systems like Azure. + Proven experience with Version control systems such as GitHub & Git. + Maintain and update automation code with new release of the application. + Solid understanding of implementation of Selenium BDD framework. + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Experience with application monitoring systems like DataDog, Splunk etc. + Excellent communication skills. + Must be a team player. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $100,000.00 - USD $110,000.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-7211_ **Category** _Software Engineering Services_ **Position Type** _Full-Time_

At do TERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company. DESCRIPTION: This position interacts with a wide spectrum of people both internal and external to the organization to resolve quality and process related issues of manufactured and supplier products along with implementing continuous improvement to the product quality, the quality system, and the manufacturing process. The Quality Engineer will provide guidance and support to the Nonconformance process to facilitate timely and effective NCR (Nonconformance Report) investigations. The Quality Engineer will also support qualification and validation activities performed by the Engineering department. REPORTS TO: Quality Assurance Manager JOB RESPONSIBILITIES Drive continuous improvement of the quality system. Propose process improvements to strengthen systems (both Quality and Manufacturing). Provide support in the implementation of QA initiatives. Revise, review, generate, and monitor SOP's, based on documented audits, informal daily observations, NCR findings, and guidance from quality assurance manager. Conduct trainings as needed for quality and manufacturing staff. Work with Nonconformance Coordinators as an SME on internal and external non-conformances and perform root cause analysis utilizing proven tools to resolve quality, process, and product issues. Support equipment qualifications and process validations conducted by the Engineering department through collaboration, documentation review and approval (as authorized), and protocol execution (as needed). Determine quality improvement parameters by identifying statistical methods relevant to the improvement of facility manufacturing processes. Lead out as a member of the Food Defense and Food Safety Teams at the manufacturing buildings and fulfillment center (as applicable) by helping facilitate team meetings and monitoring activities in each facility and their impact on current plans. Involved in and is part of the FDA, ISO, TGA, KFDA, etc. audit response team. Comply with FDA, cGMP, and other requirements and enforcing adherence to requirements. margin-top:0in;"> margin-top:0in;">undefined JOB QUALIFICATIONS B.S. in food science or equivalent degree; ASQC certifications highly desirable. PCQI credentialled (is PCQI) or will become PCQI within 60 days of hire. Engineering education or process engineering experience a plus but not required. A minimum of 3-5 years' experience in a quality position; Experience in food and/or pharmaceutical experience required; additional experience in dietary supplement quality assurance strongly preferred. Knowledgeable in planning, conducting various types of audits and inspections (laboratory, manufacturing, sampling plans/methods, system/documentation, etc.) Strong knowledge of cGMP's, HACCP and Food Safety with strong practical understanding and implementation of HACCP with formalized training. Knowledge of microbiology, environmental monitoring, pest control and plant hygiene processes and procedures. Possess the ability to motivate and coordinate various quality and process system related activities. Possess excellent analytical and interpersonal, verbal, and written skills. Individual must be self-motivated, creative, and assertive. Must be able to resolve conflicts effectively and efficiently. Knowledge of business analysis and computer tools: Microsoft Word, Excel, and PowerPoint. do TERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

Job Description This role requires at least 1 year of experience working in a Windows environment with Microsoft Test Manager, and will comprise of manual testing with a potential for future automated testing. !?! Upon acceptance of an offer, the applicant will be required to undergo a Background Check at the cost and selection of this company !?!

**About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

KRG has been consistently recognized and appreciated by renowned multibillion dollar clients for being their trusted staffing partners for more than a decade. . If interested, please check out the here below and share your updated resume. For further queries please call or share a good time to connect. Job Description Minimum five (5) plus year's software QA testing experience. 3-5 years in Software QA Automation experience. 2-3 years of direct experience in Software Automation (Selenium, QTP) ASP.Net web development skills (MVC, C#). An understanding of HTML and XML technologies. Working knowledge of Oracle database, SQL, MS SQL Experience using Microsoft supporting technologies such as Visual Studio and CodeUI. Understanding of cross-browser development using core web development tools and technologies (such as HTML, CSS, JavaScript, AJAX, JSON, Browserstack). Knowledge of the software development lifecycle (SDLC) - Agile SCRUM and test-driven development experience is a plus Strong written and verbal communication skills. Must demonstrate ability to communicate effectively with Senior Management, supervisor peers, and end users. Audiences will include technical and non-technical individuals Additional Information All your information will be kept confidential according to EEO guidelines.

Description & Requirements The IT Lead - Software QA is a resource with Testing Services. They are responsible for systems testing of start-up implementations and O&M software development projects. The IT Lead role includes analyzing and reviewing systems requirements designing test strategy and test cases, executing test cases and monitoring and control of overall test activities. Additionally, the IT Lead will mentor testing team members, participate in performing proof-of-concept POC/research for new tools, make recommendations on such tools, and implement them upon management approval. This is a remote position. Essential Duties and Responsibilities: - Perform systems analysis, documenting and executing testing, and defect tracking. - Coordinate with IPT members to execute and document test activities. - Provide direction, guidance and mentoring to other project testing team members. - Lead and coordinate meetings with the team and client. - Help in establishing and standardizing project processes, develop uniformity and consistency across testing teams. - Participate in proposal writing. Job-Specific Essential Duties and Responsibilities: - Responsible for Systems testing lead activities for systems implementation and O&M software development projects. - Perform analysis and review of system requirements, estimations, peer reviews, test data determination and preparation, designing test strategy and test cases, executing test cases and monitoring and control of overall test. activities, UAT and Production support and provide testing status. - Develop functional automation scripts for testing and maintain documentation - Lead efforts in performing POC/research for new tools, making recommendations of such tools, and implementing upon management approval. - Communicate with analysts, developers, product owners, and other stakeholders to understand/clarify requirements. - Work with external parties for interface testing and help identify and manage test data for testing. - Provide regular updates to the Project/Test Manager and identify and communicate risks to the Project team. - Participate in UAT and Production support and troubleshoot user reported production defects. - Prepare and conduct demos/walkthroughs. - Provide systems test results walkthroughs and assist in data prep and supports test case execution for UAT. - Assist with performance testing when required. - Mentor testers on the project and assist with complex testing, including automation, SQL queries and or utilities needed for testing during white/gray box testing. - Provide technical information representing testing and participate in team meetings when necessary. - Participate in testing activities to support initiatives in Testing Services. Minimum Requirements - Bachelor's degree and 7-10 years of relevant experience or equivalent combination of education and experience required. Job-Specific Minimum Requirements: - 7+ years' experience in development of functional test automation, with a minimum of 3 yrs. experience in mid-large sized complex project with minimal supervision. - Experience in designing and building automation frameworks from scratch and enhancing existing frameworks. - Proven ability to code in Python and Java using OOPs concepts to build reusable and maintainable automation scripts with traditional development and BDD experience. - Experience with Se WebDriver is a must. Se Grid 4 preferred. - Experience in development of custom code/solutions/utilities to facilitate automation. - Demonstrated proficiency with SQL for creating/modifying queries. - Proficient in Rest components/APIs for testing webservices and web applications. - Experience testing applications in the cloud and experience in technologies such as Docker and Kubernetes. - Experience in using Unix for file manipulation and basic shell scripting. - Demonstrated proficiency in Test Plan and Test Case writing. - Experience with testing tools for test and defect management. - Experience with Scripting languages such as JavaScript, HTML, creating and validating XML, JSON. - Experience with ETL - Experience with running automation scripts through CI/CD pipelines using tools such as Jenkins or tools in AWS ecosystem. - Experience with Docker containerization and container orchestration tools such as Kubernetes/Fargate - Ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors - Ability to exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. - Excellent organizational, interpersonal, verbal, and written communication skills. - Ability to give presentations and lead walkthroughs with internal and external stakeholders. - Strong organizational skills, with attention to detail and the ability to manage multiple complex tasks simultaneously. - Ability to work in a fast-paced, deadline-driven environment. - Ability to work both independently and as part of a team. - Experience in an AGILE environment. Preferred Skills and Qualifications: - Healthcare Industry experience is preferred. #techjobs #veterans Page EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 126,320.00 Maximum Salary $ 189,480.00

PDS is looking for a QA Test Analyst Required skills: ADO (Azure Dev Ops), Knowledge of Agile structure (EPIC, User Stories, tasks) verse Waterfall Required: Ability to estimate work and plan accordingly • Understanding of Traceability • Experience facilitation of Defects Triage sessions/reporting • Ability to work both autonomously and with a team • Strong critical thinking and problem - solving skills • 7+ years of working experience • Create/Review detailed test scenarios/ test cases & Acceptance Criteria) Compensation: $40 - $45 per hour We look forward to reviewing your application. We encourage everyone to apply - even if every box isn't checked for what you are looking for or what is required. PDSINC, LLC is an Equal Opportunity Employer.

Pyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA with prime emphasis on the following service offerings: • Staff Augmentation • Lifecycle IT solutions o Application Development & Support o Outsourced Testing • Mobile Development and Test Automation The company was incorporated in the State of Georgia in 1996 and has grown to over 2500 Information Technology consultants serving clients across the United States and around the globe. In addition to Atlanta, Pyramid has offices worldwide including Charlotte, NC; Chicago, IL; Dallas, TX; Richmond, VA; San Francisco, CA and Somerset, NJ in the United States, London in the United Kingdom, Singapore, and three offices in India (New Delhi, Hyderabad and Chandigargh). Pyramid has been ranked by Staffing Industry Analysts as one of the largest diversity staffing firms specializing in IT and among the fastest growing U.S. staffing firm overall. In addition, Pyramid is a previous winner of the National Minority Supplier Development Council's Supplier of the Year and has won numerous Supplier of the Year awards from the Georgia Minority Supplier Development Council. see less Specialties IT Staff Augmentation, Application Management Services, Enterprise Project Solutions, Mobile Development, Mobile Test Automation, Product and Engineering Services, Enterprise Mobility, Test Automation, QA - Manual and Automated Testing, QA Strategy Website ************************ Industry Information Technology and Services Type Privately Held Company Size 1001-5000 employees Founded 1996 Job Description Performance Testing-Borland Silk Performer Additional Information All your information will be kept confidential according to EEO guidelines.

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES *Please note that this is not a programming(er) position.* Assists in developmental and operational testing of internal and external customer systems. Interface between instrumentation engineers and test customers to ensure that parametric data required is available for test data analysis and accurately reflects the system configuration and operational characteristics. Employee will be responsible to perform the following functions/duties: Contribute knowledge on the test process working under general technical guidance, specializing in video acquisition and distribution data transport, communications, situational awareness and support systems within a real-time mission support environment. Knowledge of networking and data link protocols such as IP, Ethernet, and Frame-Relay. Must perform daily troubleshooting and network monitoring. Suggest improvements to processes and procedures to obtain efficiency Have knowledge of video editing formats to create products for customers. Provide Post-Production Editing: Edit raw footage into polished final products, incorporating audio sound effects. Ensure timely delivery of completed videos. Assist in the conduct of test activities from control centers Provide technical directions regarding operational issues, firmware upgrades and general maintenance Assist in authoring final test products Provide other related support as requested Interface directly with customers as needed and must be able to resolve simple to complex problems in a high-pressure real-time mission environment. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Completion of technical training and four (4) - ten (10) years of relatable experience; or an associate degree and two (2) - seven (7) years of relatable experience; or a relatable bachelor's or master's degree and of related experience. The incumbent should have an understanding of engineering and / or technical / computer concepts, principles, and practices of engineering and analysis to enable the employee to serve as a technical authority on projects relating to the specific programs. The position requires knowledge and skill sufficient to apply the latest developments in technology to solve problems in the specialty area. In addition, an Operations/Test Analyst must possess the following qualifications: Must maintain excellent communications and analytical skills Must possess working knowledge of computer systems and integrated software application programs Must qualify for and maintain a government security clearance Must possess a valid state-issued driver's license. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position is performed in an indoor office environment with no unusual hazards. There is occasional lifting up to twenty-five (25) pounds. Consistent sitting while using a computer terminal. Constant use of sight, speech and hearing. Mentally aware and alert consistently. High functioning environment requiring engagement, attention to detail, strong communication skills and maneuverability with the ability to plan, organize and meet deadlines. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. This job requires a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JOTDA18; A3UTTR

Job Description Education/Special Training Required Bachelor of Science, Engineering or related subject with 2 or more years of experience in a quality or engineering discipline in a manufacturing environment, or Master of Science, Engineering or related subject with 0 or more years of experience in a quality discipline Qualifications/Work Experience Required Who We Want A Quality Engineer with the ability to drive quality and deliver results. Someone who is an advocate for quality and lean methodologies; a self-directed professional who can identify issues and communicate effectively to all levels within the organization; a medical device industry professional who is passionate about providing superior quality products to patients and customers. Previous experience in a regulated environment desirable (e.g. Medical Device, Aviation, Aerospace, Automative, Defense). CQE or equivalent course work / experience desirable Proficient in understanding of Med Device manufacturing processes desirable. Familiarity with ISO 13485, GDP, GMP desirable. Lean Six Sigma training a distinct advantage. Excellent collaboration and communication skills and attention to detail. Able to effectively communicate up/down and across different levels of the organization. Have a good understanding of engineering and quality practices & methods. High level of PC skills. Must be proficient with Microsoft Word, Microsoft Excel and PowerPoint packages. Self-starter with demonstrated efficient work methods, analytical & problem-solving skills and ability to handle multiple tasks in a fast paced environment. Must be willing to work as part of a multi-site team, with some travel required. Working knowledge/experience of Risk Based and statistical techniques, in particular process risk, statistical sampling plans, Process Capability, Gauge R&Rs. Highly developed problem solving and strong analytical skills. Builds strong relationships by fostering open communications, respect and trust. Strong team player and acts with a customer service/stakeholder focused approach. Is diplomatic, tactful and leverages excellent interpersonal keys to help achieve outcomes. Manages change well and adopts a continuous improvement orientation to the role Excellent English (both oral and written) Ability to be the voice of Quality when dealing cross functionally Additional Job Details: Essential Duties & Responsibilities: Will work within the quality operations team, under minimal supervision, with responsibility for quality related activities, including, but not limited to the following: Work closely with operations and the business functions to ensure quality performance of product and processes. Oversight and approval of NC & CAPA, activist and mentor in problem solving and root causing activities. Lead and participate in the development and improvement of the manufacturing processes for existing and new products. Resolve quality issues with suppliers and partner with internal customers. Review and approval of change management activities. Maintain KPI for monitoring of process and supplier quality, perform analysis and interpret trends, take action as necessary. Ownership and reporting on all quality issues associated with assigned suppliers. Ensure all assigned supplier related material quality issues are effectively communicated to key stakeholders. Maintenance of the Approved Supplier List (ASL) in conjunction with the Global Sourcing, Supplier Controls and Audit functions. Support execution and analysis of QATs. Advocate of Human Factor practices, proficient in the science of Human Factor identification and mitigation. Proficient in risk management practices and tools, having high expertise in process risk. Develop and provide input for risk management by identifying opportunities and weaknesses. Proficiency in and makes continuous strides towards optimization of inspection methods and sampling. Support First Article Inspections. Proficiency in statistical methods and application. Proficiency in technical understanding of manufacturing prints and tolerancing. Support global supplier audit team with key supplier site metrics. Negotiate sustaining quality agreements with suppliers. Participate and interface in internal & external audits with regulatory representatives, providing effective narrative and description of topic of expertise. Assist in the development, responsible for review & approval of process and equipment validation/qualification. Support manufacturing transfers to other plants/facilities, leading quality activities. Responsible for initiation, management and support of Ship, Product Holds, potential product escapes. Coach others in quality topics and activities. Main Areas of Focus: Experience in validations (IQ, OQ, PQ) Familiarity with Incoming inspection and part certification For your role, is this hybrid, remote or onsite Onsite Is a degree required Yes, Bachelors in an engineering or science discipline. Top 3 skills 1. Adaptability 2. Attention to Detail 3. Problem solving Interview (1, 2 rounds Onsite or virtual) 1 or 2. (Still confirming with my manager) Temp to perm or just contract Just a contractor. But if a position does open up we are ok with them applying for the full time position. Can you give us an overview of the project this resource would be working on and what the day-to-day activities would look like Working on: o This project will be supporting daily production line support when needed. Such as quality decision making on rejected material or not following the process. o Performing software and equipment validations for incoming inspection. Completing part certifications on supplied raw materials. Day-to-day o Checking on production o Progress/close NCs o Progressing validations o Progressing part certs. o The majority of the time will be spent at a computer

At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment. Each day we dedicate ourselves to treating each other, our customers and our community with care and respect. Overview The Quality Assurance Engineer is responsible for assisting the Quality Manager to develop the quality system in accordance with corporate policies, goals and objectives and the requirements of ISO 9001:2015, hence to contribute to improve the overall quality performance of the Company. Key Responsibilities Primary duties may include, but are not limited to: Leads process and product improvement projects in the development of quality programs and procedures for TDW's suppliers to validate the capability of supplier Quality Systems and to ensure data collection is structured, managed, and utilized to benefit TDW's quality system. Utilizes appropriate quality tools (e.g., problem solving and root cause analysis, lean and Sig Sigma) to help resolve issues related to non-conformances. Manages the Material Review Board (MRB) to ensure that material is distributed appropriately and quickly. Utilizes statistics, problem solving and other quality tools to monitor and improve TDW's global Supply Chain business processes and to help troubleshoot production process and product issues. Manages supplier related NCR/CAR activities to ensure timely administration of activities and records Identifies and facilitate the resolution of problems at the supplier relating to quality and production control. Schedules, conducts, and manages supplier audits to approve new suppliers, to assure supplier compliance with TDW's quality requirements and to identify continuous improvement opportunities. Provides regular reports detailing supplier quality system performance to help direct continuous improvement efforts across TDW's global supply chain. Creates and distributes a monthly supplier “report card” for key suppliers, including key metrics. Designs any special testing requirements for evaluation of components or sub-assemblies that are purchased. Experience Bachelor of Science degree in Statistics, Engineering, or other technical discipline. 3 years Quality Engineering or Supplier Quality Engineering experience with ISO 9001 certified company. Quality System Auditor certification (e.g., ASQ Certified Quality Auditor or RAB/QSA Certified Lead Auditor) preferred. ASQ Certified Quality Engineer and/or Six Sigma certification preferred. Experience with statistical DOE, SPC, ANOVA, Regression and Theory of Constraints. Experience with statistical software such as Minitab, R or SAS. Knowledge, Skills, and Abilities Good understanding of Design Failure Mode Effect Analysis (DFMEA) and Process Failure Mode Effect Analysis (PFMEA). Working knowledge of Lean Manufacturing and Six Sigma Black Belt preferred. Demonstrated ability to create, develop, organize and utilize complex databases in a quality environment. Thorough understanding of advanced statistics and their application in an industrial environment. Excellent written, verbal, presentation and multimedia communications skills. Intermediate MS Office skills. Ability to travel (internationally and domestically), up to 20% of the time.

Power Systems Automation, Protection and Testing Specialist has a strong understanding of electrical principles, relay technology, and relevant industry standards. The ability to analyze problems, diagnose issues, and develop solutions. The ability to communicate effectively with engineers and other stakeholders. A strong understanding of electrical safety practices. The ability to interpret test data, analyze system performance, and identify potential issues. The Power Systems Automation, Protection and Testing Specialist Acts as senior subject matter expert (SME) for all Power Systems Automation equipment, NETA electrical power testing, and protective relay maintenance. Acts as the System Administrator for all Power Systems protective relay devices and meters, managing archival of all settings files. Acts as the System Administrator for Power dB ensuring testing database coordination is effective and error free. Acts as the System Administrator for all site PLC's and RTAC's making/coordinating all changes to field HMI screens and/or PLC/RTAC programs. Manages archival of all HMI and PLC/RTAC programs to ensure site always has current copy of programs. Manages and updates Automation and Protection devices firmware to ensure systems are current with manufacturers recommendations. Responsibilities Works with Electrical Maintenance Technicians to ensure Electrical maintenance is completed safely, on schedule and within equipment manufacturer's recommendations. Duties include: Installation, maintenance, testing, calibration and commissioning of electrical systems and components. Act as “Employee in Charge” on some jobs, ensuring that jobs are efficiently planned and safely completed. Guide, mentor, train, and supervise Level 1, 2 and 3 certified NICET/NETA Technicians. Perform other assignments as required. Some supervision required. Read and interpret one line drawing, schematics drawings and other service documents, including manufacturer's instructions and manuals. Responsible for maintaining personal protective equipment (PPE), hand tools and test equipment. Responsible for personal safety and the safety of others in your assigned work area by ensuring understanding and compliance with safety policies, practices and procedures. Ability to identify and wear appropriate PPE as required by the task being performed. Ability to understand and adhere to strict Standard Operating Procedures and Switching Plans. Requires troubleshooting capabilities, to include the digital multi-meters, clamp on ammeters, power quality meters, infrared scanners, circuit tracers Advanced protective relay calibration and commissioning. Writes and validates automated relay test scripts for testing relay. Perform point to point verification of control wiring. Perform equipment switching, isolation, LOTO, zero volt check and grounding. Perform maintenance, tests and inspections on the following equipment: high voltage SF6 circuit breakers, medium voltage vacuum circuit breakers, low voltage power circuit breakers, switchboards, panel boards, ground systems, motor starters, variable frequency drive's, low and medium voltage cables, low, medium and high voltage switches, ground fault systems, isolation transformers, two-winding transformers, power transformers, instrument transformers, automatic transfer switches, static transfer switches, sectionalizing switches, batteries, and all equipment associated with low and medium voltage substation and switchgear systems. Working knowledge of NETA MTS testing specifications Implement Power Management and critical monitoring / control systems on-site. Provide applied engineering and consultation to customers in system integration, installation, start-up, maintenance, repair, training and modification of power management, control, and mission critical systems. Program and PLCs for complex power transfer and control schemes. Develop/modify and commission SCADA systems and HMI graphics for substation equipment. Accurately record field data for all tests and inspections utilizing Power DB and Maximo. Assist with start-up services on switchgear and electrical systems up through 138 kV. Conduct safety meetings as required. Ensure compliance with Dean Fluor environmental and safety policies. Maintain strong team and client relationships. Qualifications Must be capable of achieving and maintaining TS/ SCI security clearance. High school diploma or GED coupled with Electrical Journeyman license or a Technical Degree\Certificate in a related field i.e. AS in Electrical\Electronics, Instrumentation, Controls or minimum NICET/NETA level 3, preferred NICET/NETA level 4 in Electrical Power Testing: A minimum of 15 years' experience in power systems maintenance and testing with thorough understanding of electrical systems, controls, generators, and life safety systems, preferred 10 years related experience in data center or complex mission critical environments. Demonstrated leadership skills with the ability to efficiently schedule and execute work in a dynamic environment with large numbers of equipment. Proficiency in reading and interpreting complex technical instructions, plans blueprints, and schematic diagrams. Strong working knowledge of NEC, NFPA 70E, NETA maintenance practices, maintenance and supply procedures, and quality control procedures. Demonstrated ability to evaluate complex electrical systems, perform damage assessments, estimate maintenance, parts, and manpower requirements, diagnose malfunctions, and employ testing and inspection techniques. Ability to organize and prioritize workload with minimal supervision Ability to work in confined spaces and on ladders, and to lift equipment over six feet above ground Must conform to all city, state and federal licensing and certification requirements. Lifting and physical exertion required Perform other related duties as requested. Abilities: The position requires the ability to lift, carry, and move objects weighing up to [50 pounds] on a regular basis. Candidates must demonstrate physical strength and stamina to perform various tasks, including but not limited to, loading, and unloading, operating equipment, and assisting in the transportation of various materials. Proper lifting techniques and safety protocols must be followed to ensure personal and team safety. Relocates a 12 foot stepladder without assistance. Works at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks and all types of ladders. Walks, climbs, lifts, squats, crawls, kneels, pushes, pulls and reaches overhead on a routine and repetitive basis. Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English. May use a standard ladder without exceeding the weight limit while carrying tools. Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Apply general rules to specific problems to produce answers that make sense. Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events). See details at close range (within a few feet of the observer). Listen to and understand information and ideas presented through spoken words and sentences.

ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.