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Quality assurance tester jobs in Wisconsin - 571 jobs

  • Test Products from Home - $25-$45/hr + Freebies

    OCPA 3.7company rating

    Quality assurance tester job in Stevens Point, WI

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $25 hourly 60d+ ago
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  • Online Product Tester

    Online Consumer Panels America

    Quality assurance tester job in Wisconsin

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $25 hourly 60d+ ago
  • Quality Assurance Analyst

    Bluestone 4.1company rating

    Quality assurance tester job in Neenah, WI

    blue Stone Executive Search has a distinct focus on recruiting IT professionals with an emphasis on the areas of leadership, business transformation and enterprise. Are you looking for a growing industry in which you can build a rewarding long-term career with an organization that has seen 40% growth year over year. We are currently looking for outside sales Business Development Executives with backgrounds in IT Search, IT Recruiting, or Outside IT Software Sales. If you are in IT sales and are confident in your sales abilities, then this opportunity may be for you. Job Description This position works with a team that utilizes Agile/Scrum methodology to create SaaS solutions that integrate with mobile and onboard technologies, designed to help businesses simplify the management and monitoring of drivers and vehicles that are subject to DOT regulations. The Quality Assurance Analyst will develop QA plans, assess risk, develop test strategies, perform workload analysis, identify and create test cases, identify and structure test procedures, review and assess test coverage, establish and maintain test data sets, oversee successful execution of test procedures, verify test results, analyze defects and submit change requests. This individual will work closely with the in-house development team to promote a consistent testing methodology and to maintain standards for quality assurance methods, processes, system and procedures. Qualifications 2+ years in a Quality Assurance position including test case creation experience. Experience using IBM Rational Functional Tester or other test management and automated testing tools (i.e. QTP, Selenium). Strong software quality methodology skills. Excellent oral and written communication skills. Excellent organizational and analytical skills. Ability to function independently and as part of a team focused on specific deliverables and objectives. Basic understanding of relational databases, familiarity with SQL. Basic understanding of web technologies, and some administration skills on Windows and IIS Additional Information We offer the following to our Business Development Executives Fantastic Benefits and Compensation Program Excellent Business Intelligence toolset for sales planning Excellent working environment Cross functional sales opportunities $125,000-$150,000 realistic first year compensation $200,000+ compensation after 2 years Quarterly sales contests. Monthly activity bonuses
    $125k-150k yearly 3d ago
  • Field Testing Specialist

    Corteva, Inc. 3.7company rating

    Quality assurance tester job in Eau Claire, WI

    At Corteva Agriscience, you will help us grow what's next. No matter your role, you will be part of a team that is building the future of agriculture - leading breakthroughs in the innovation and application of science and technology that will better the lives of people all over the world and fuel the progress of humankind. The Eau Claire, WI Research Center is seeking a Field Testing Specialist. Please note: there is no visa sponsorship or relocation assistance provided for this role. What You'll Do: * Operate and perform basic maintenance of standard agricultural and specialized research equipment. This includes tractors, planters, sprayers, and combines. * Plan and coordinate with vendors as necessary to ensure that equipment is field ready. * Conduct field experiments according to specific protocols, exercising independent judgment and discretion as appropriate. * Effective and timely communication with coworkers, managers, and stakeholders. * Manage and direct the work of seasonal employees as necessary. * Assist with planting, spraying, pollinating, and combine/hand harvest. These are critical times for the success of the research center, so weekend work and overtime will be required at these times. * Contribute to maintaining a safe and respectful work environment. * Maintain and ensure proper policies are being upheld through compliance record keeping and documentation. What Skills You Need: * High school diploma/GED with 2-4 years of experience in Agronomy, Plant Breeding, or a scientific-related field OR Associate's or Bachelor's in agriculture or scientific field with 0-4 years' experience. * Communication: Excellent verbal and written communication skills. Strong interpersonal skills. Ability to work well with diverse groups of people * Safety Oriented: Commitment to excellent safety and risk management practices * Competency with standard Microsoft Office programs and capacity to learn new technologies and software. Handling of large volumes of data will be required. * Physical Requirements: Will be required to do physical lifting and work outdoors in varying weather and ergonomic environments and tolerate personal protective equipment. Must be capable of lifting 50 pounds. * Flexibility to work extended days and weekends at critical times of the season. Some overnight stays required. * Driver's License, acceptable driving record, and ability to drive medium-duty trucks and trailers (10,000-25,999 GVWR). * Ability to obtain appropriate pesticide applicator license/certification. Benefits - How We'll Support You: * Numerous development opportunities offered to build your skills * Be part of a company with a higher purpose and contribute to making the world a better place * Health benefits for you and your family on your first day of employment * Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays * Excellent parental leave which includes a minimum of 16 weeks for mother and father * Future planning with our competitive retirement savings plan and tuition reimbursement program * Learn more about our total rewards package here - Corteva Benefits * Check out life at Corteva! ************************************* Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team. Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.
    $72k-87k yearly est. 36d ago
  • Quality Assurance (Automation) Tester

    Govcio

    Quality assurance tester job in Madison, WI

    GovCIO is currently hiring fora **Quality Assurance (Automation) Tester** todo full lifecycle application testing of EEOC Enterprise applications. This position will be remote. **Responsibilities** Designs, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for test plans and creates test scenarios in which tests are carried out. Compiles data, defines required changes and reports defects and problems that occurred during the test process. Implements and participates in the walkthrough of the product. Automated testing may be used for leveling based on hiring manager discretion. + Consults with the development and/or requirements team to coordinate and test applications. + Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures. + Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests. + Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics. + Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically. **Qualifications** Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience + Clearance Required: + Solid understanding of **Agile/scrum** software development and release process. + Create mature **automated frameworks** for validating end-to-end scenarios for highly integrated system. + **Write Java code** to automate the test of business layer or data layer applications. + Core Java skills, **write code using Selenium** and Java. + **Proficiency with SQL queries** and solid understanding of backend systems. + Solid understanding of implementation of Selenium **BDD** **framework** . + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Design and develop UI automation framework to support complex applications. + Expertise with service-oriented architecture and REST APIs. + Test system changes to prepare for production deployment. + Execute test plans, scenarios, scripts, or procedures. + Document software defects and report defects in JIRA. + Perform functional, non-functional, System integration and regression testing. + Experience with cloud systems like Azure. + Proven experience with Version control systems such as GitHub & Git. + Maintain and update automation code with new release of the application. + Solid understanding of implementation of Selenium BDD framework. + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Experience with application monitoring systems like DataDog, Splunk etc. + Excellent communication skills. + Must be a team player. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $100,000.00 - USD $110,000.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-7211_ **Category** _Software Engineering Services_ **Position Type** _Full-Time_
    $100k-110k yearly 20d ago
  • Informatica, Datawarehouse and ETL

    Sonsoft 3.7company rating

    Quality assurance tester job in Madison, WI

    Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description At least 8 years of experience in Project life cycle activities on DW/BI development and maintenance projects At least 6 years of experience in technology consulting, enterprise and solutions architecture and architectural frameworks At least 6 years of experience in Design and Architecture review. Strong Knowledge of Dimensional Modelling, DW architecture, ETL Frameworks , Design and Development using Informatica, Best Practices and Troubleshooting Understanding of Unix/Linux system, file systems, shell scripting Experience in Teradata Life sciences industry experience, specifically in pharma is highly preferred. Strong knowledge of estimation. Extensive experience in architecting ETL / OLAP solutions Strong knowledge of Performance tuning on any RDBMS (Teradata, SQL Server, Oracle, DB2 etc.) Good awareness of Enterprise Data Warehousing ( EDW), Analytics, Enterprise Dashboard, Key performance Indicators (KPIs), Data Quality, Master Data Management, Data governance and DB appliances is desired Willingness to work with multiple project teams in tandem in a technical consultation role. Excellent analytical and problem solving skills. Should have excellent communication and customer presentation skills. Experience and desire to work in a Global delivery environment, engaging with teams in an onsite/offshore model. Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 11 years of experience with Information Technology. Additional Information ** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time. This is a Full-Time / Permanent job opportunity . • •• Only US Citizen, Green Card Holder, GC-EAD,H4-EAD, & L2-EAD can apply . . ** All your information will be kept confidential according to EEO guidelines.
    $68k-84k yearly est. 3d ago
  • Test Analyst - Automation Testing , Selenium, Jenkins (Insurance domain)

    Avance Consulting Services 4.4company rating

    Quality assurance tester job in Milwaukee, WI

    Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further. Role: Test Analyst - Automation Testing , Selenium, Jenkins (Insurance domain) Duration: Full TIme Location: Milwaukee, WI Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 2 years of experience with Information Technology Preferred • At least 2 years of experience in test case creation and test execution. • Experience with Insurance domain. • Experience in Selenium/Node Js. • Experience in Shell scripting • Act as independent lead for test automation and define the Automation framework • Ability to conduct POC demonstrate to stakeholders independently. • Ability to participate in selection, evaluation of recommendation of tools for test automation. • Expertise in Mainframe test automation CICS and Batch automation - Good to have • Experience in Mainframe CICS automation using Sikuli or any other equivalent tool - Good to have • Ability to work in team environment and client interfacing skills. • Analytical skills • Experience and desire to work in a Global delivery environment Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information All your information will be kept confidential according to EEO guidelines.
    $61k-78k yearly est. 3d ago
  • Quality Analyst

    Reynolds Consumer Products 4.5company rating

    Quality assurance tester job in Appleton, WI

    Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and fun workplace environment. Are you looking to build a strong career? Then we have an opportunity for you! We are searching for a Quality Analyst to join our team located at our manufacturing plant in Appleton, WI. HIRING IMMEDIATELY!! GREAT PAY! GREAT BENEFITS! GREAT CAREERS! Pay: $27.62 /hour Responsibilities Your Role: As a Quality Analyst, you will works closely with the Quality department, Process Leaders, Corporate Quality, R&D, and Manufacturing. Implement quality system procedures and focus on preventative action to mitigate nonconforming product. Act as a resource for, and provide support to, the Manufacturing teams and their processes. You will have the opportunity to Make Great Things Happen! Possess knowledge of all test purposes, methods, and equipment that pertain to product quality, as listed in the Product Quality Plan (PQP). Understand how those procedures relate to the quality of the product being tested. Develop and maintain production test data collection sheets as necessary. Accurately and completely maintain inspection and test record files in accordance with Product Quality Plans and Presto Quality Policies/Procedures. Assist with Quality training for new and existing employees, including the implementation of Presto Procedures and inspection methodologies. Maintain training records for quality documentation. Regularly perform audits on items such as quality checks, documentation, run conditions, and lock detectors. Communicate results and monitor for trends. Conduct online and inventory product audits based on process performance and customer complaints. Perform AQL sample inspections on incoming components, raw materials, production processes, and finished products including Imports, when necessary. Participate in checking-in import containers and updating database. Pull and inspect import product samples per AQL inspection (or other) requirements, when necessary. Prepare certificates of conformance, certificates of analysis, and any other inspection documentation required by customers, accurately and in a timely fashion. Perform or participate in assigning disposition of nonconforming product and other aspects of the Hold process. Plan, organize, analyze, and review PPAP's as needed to validate process changes and/or new products prior to being released to production. This may also include completing layout inspections, developing sampling plans, testing product, analyzing data, or completing necessary paperwork. Effectively utilize the Presto Quality databases for PPAPs, Holds, CARs, and supplier defects. Analyze for trends and publish findings. Responsible to comply with SQF and/or GMP practices, as specified at the individual plant, and programs to ensure safe food packaging product and to report food safety problems to those with authority to take action. Establish, maintain, and audit compliance to plant GMP's, in accordance with regulatory and customer requirements. Create and distribute monthly GMP audit reports and monitor corrective actions. Participate in 3rd party GMP and/or SQF audits, when requested. If assigned, lead the HACCP team and manage the HACCP program, developing, implementing, and maintaining a food safety plan to control and assure food safety. If assigned as a HACCP team member, participate in the development, implementation, and review of the HACCP plan to ensure food safety for the facility. If assigned as SQF Practitioner, oversee the development, implementation, review, and maintenance of the SQF System, including food safety fundamentals and the food safety HACCP plan. Ensure the integrity of the SQF System, in part through validation and verification activities. Communicate to personnel as necessary to ensure effective implementation and maintenance of the system. Validate changes to food safety fundamentals and food safety plans that have an impact on the ability to deliver safe food. If assigned as SQF Practitioner back-up, fill in as the site's SQF Practitioner when necessary. Understand the product withdrawal / recall process, and effectively assist in mock recalls as well as any actual recalls or product withdrawals. If assigned, sample water from profile and/or cast-integral lines to check for microbial growth and free chlo Ultimately, you will analyze production test data and help to solve problems so that we may continue to innovate and create the best products in the industry! You will love it here if… You put safety first, always You listen, learn, and evolve You are passionate about collaboration, teamwork, and achieving shared goals You treat all people with respect, operating ethically, and embrace inclusivity You are committed to improving our impact on local communities What we have to offer you here at Reynolds Wisely Pay Card - so you can get your money fast Comprehensive Benefits Plan (Medical, Dental, and Vision) Wellness Program that pays you back up to $1,000 a year! 401K PTO Tuition Assistance Employee Referral Program earn up to $1,000 Pay for Skills program Life Insurance Employee Resource Program Paid Parental Leave Adoption Assistance Infertility Coverage Enhanced Musculoskeletal Wellness Program Requirements We need you to have: High School diploma or GED. Ability to apply basic statistics and quality tools such as control charts, histograms, and process capability calculations. Excellent capabilities in Microsoft Office, including Excel. Knowledge of SPC. Icing on the cake: Manufacturing experience. Working knowledge of inspection methods and manufacturing process. Ability to keep up with changing technology. Want to know more? Check out our website or connect with us on LinkedIn! Apply today to join a fast-growing innovative company! Not a good fit but know someone who is? Please refer them! Local candidates only, no relocation assistance available Join Reynolds Consumer Products and Drive Your Career across a world of opportunities! For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by emailing us at ******************************. No recruiter calls or emails please. RCP affords equal employment opportunities to applicants without regard to race, color, religion, age, disability status, sex, marital status, protected veteran status, pregnancy, national origin, genetics, genetic information, parental status, or any other characteristic protected by federal, state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations. Pay Range USD $27.62 - USD $27.62 /H
    $27.6 hourly Auto-Apply 48d ago
  • Quality Assurance Analyst

    Psi Services 4.5company rating

    Quality assurance tester job in Madison, WI

    **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $58k-81k yearly est. 22d ago
  • QA Tester

    Procom Consultants Group 4.2company rating

    Quality assurance tester job in Milwaukee, WI

    Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description QA Tester On behalf of our client, Procom Services is searching for a QA Tester for a contract opportunity in Milwaukee, WI. QA Tester Job Details Plan, organize and lead the testing kick-off meeting Establish and document the testing process - i.e. scripts location, how to report defects, what needs to be included when reporting defects, the overall testing process with roles and responsibilities Create the test schedule (tasks, dependencies and assigned team members) Administer the project in the test management system Work with RA IT and Marketing to create Testing scripts for User Acceptance Testing Setup and loading of test scripts into Quality Center Training of how to use Quality Center Provide input into the UAT communication(s) Manage defect tracking and re-assign the testing tasks, as required Verify reported issues before assigning for resolution Reporting. Track testing with respect to the test plan and the project schedule and report to project team Check the status of each assigned task daily and resolve any issues faced by the team members with their tasks 6-10 years experience QA Tester Start Date ASAP QA Tester Assignment Length 6+ months Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
    $58k-77k yearly est. 3d ago
  • QA Analyst

    Ayr Global It Solutions 3.4company rating

    Quality assurance tester job in Milwaukee, WI

    AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide. Job Description Experience with windows, mobile as well as Java testing Additional Information If any one interested send your resume msmith@ayrglobal(dot)com
    $61k-80k yearly est. 3d ago
  • Generator Tester

    Dr Power LLP 4.2company rating

    Quality assurance tester job in Beaver Dam, WI

    We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. The Tester I is expected to perform system tests conform to production and quality standards, analyze malfunction and perform repairs, adjustments or alterations as required, or refer for additional test/repair, ensure records are kept, confer with engineering, design and quality assurance. Major Responsibilities May resolve problems with assistance from peers or supervisor depending the level and complexity. Follows defined procedures and practices. Learning the principles, practices, and processes in the function or discipline. Developing the business knowledge required of the full job. Safely and proficiently perform maintenance related activities of equipment, buildings and grounds. Assists with Diagnose and repair complex equipment breakdowns. Suggest and implement improvements of existing equipment and/or designs to improve safety, quality, delivery and productivity. Assist in designing, fabricating, and welding of mechanical structures, guards and special equipment as required. Attend training to learn techniques for maintenance of new and existing equipment. Perform safe and effective operation of all equipment needed to perform job function Provides technical support to project managers and engineers on projects. Assists with rigging, lifting and relocating a variety of complex, heavy machines, equipment and components Work is supervised daily or weekly with assignments that encompass a well-defined set of tasks. Follows established procedures, processes, or policies. Minimum Job Requirements - Tester I High School diploma or equivalent 0-2 years of experience Minimum Requirements - Tester II High School diploma or equivalent Associates Degree, or Certification with 2-6 years' experience, or its equivalent. Minimum Requirements - Tester III High School diploma or equivalent Associates Degree, or Certification with 2-6 years' experience, or its equivalent. Knowledge, Skills & Abilities - Tester I & II Ability to effectively communicate Contributes to identifying problems and implementing appropriate countermeasures. Ability to identify problems Basic PC knowledge Basic knowledge of product testing and generator assembly. Ability to perform basic reading, writing, and math functions. Ability to perform basic mechanical assembly skills Ability to effectively work in a team environment. Models positive and professional work ethics. Uses test procedures, test programs and written instructions to test product and / or subassemblies Ability to effectively communicate Contributes to identifying problems and implementing appropriate countermeasures. Knowledge, Skills & Abilities - Tester III Demonstrated experience in root cause problem solving (5 Why, 8D, PDCA, etc.) Demonstrated experience effectively training other employees to work instructions/standard work Previous experience using SAP or equivalent ERP system (Oracle, JD Edwards, Microsoft Dynamics) Other Duties as assigned and the following: Ensure proper preventative maintenance in place for test equipment; provide suggestions on changes to PM schedules Suggest and implement improvements to existing equipment and/or designs to improve safety, quality, delivery and productivity. Uses initiative and judgment to lead problem solving and implementing appropriate countermeasures. Work on assignments beyond product testing, participating in CI or NPI related initiatives. Work with Engineering to enhance test procedures. Act as a technical interface on product test, quality, and process issues with other areas. Proficiently access information and perform transactions as needed within ERP system. Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
    $51k-87k yearly est. Auto-Apply 25d ago
  • Performance Quality Analyst II

    Carebridge 3.8company rating

    Quality assurance tester job in Waukesha, WI

    Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Performance Quality Analyst II is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise. Included are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries. How you will make an impact: * Assists higher level auditor/lead on field work as assigned and acts as auditor in charge on small and less complex audits. * Participates in pre and post implementation audits of providers, claims processing and payment, benefit coding, member and provider inquiries, enrollment & billing transactions and the corrective action plan process. * Demonstrates ability to audit multiple lines of business, multiple functions, and multiple systems. * Analyzes and interprets data and makes recommendations for change based on judgment and experience, applies audit policy, and assesses risks to minimize our exposure and mitigate those risks. * Works closely with the business to provide consultation and advice to management related to policy and procedure identified as out of date or incomplete and investigates, develops and recommends process improvements and solutions. * Functions as a subject matter expert for discrepancy review, questions from team and business partners, and interpretation of guidelines and audit process. * Acts as a mentor to peer auditors, providing training and managing work and projects as necessary. Minimum Requirements: Requires a BS/BA; a minimum of 3 years related experience in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector), including a minimum of 1 year related experience in a quality audit capacity; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * WGS Claims processing experience strongly preferred. * Experience/knowledge with local claim processing. * Understanding of individual member benefits and cost shares preferred. * Understanding of small, large and national group benefits and cost shares preferred. * Prefer contract language. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $58k-80k yearly est. Auto-Apply 60d+ ago
  • Civil Engineer Advanced - PDS Quality Assurance Engineer

    State of Wisconsin

    Quality assurance tester job in Eau Claire, WI

    As a member of the Project Controls team leading the design or construction Quality Assurance effort, perform highly responsible engineering administration work involving development, implementation, and evaluation of policy for the statewide design or construction program. The responsibilities of this engineering position typically involve highly professional or technical judgments. The position assists the Region in the administration and evaluation of its transportation design and construction program, including quality assurance, data analysis, staff training, ensuring region conformance to standards & specifications, and ensuring consistency throughout the region. To review the full position descriptions of any of the positions listed above, please email Sonam Lhanze at ************************ Salary Information This position is in schedule-range 14-13 with an annual salary of $92,768 - $112,237, plus an additional $2,080/year for the Professional Engineer License and excellent benefits. A twelve-month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan. Job Details WisDOT does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States. WisDOT is not an E-verify employer. Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting. This position offers a hybridized work schedule. The position will be headquartered at and required to work from one the HQ locations listed above for at least 2 days per week. All employees working a hybrid work schedule are generally expected to telework from within the State of Wisconsin. This topic will be discussed more at the time of the interview. Qualifications Qualified candidates must have the following at the time of application: * A valid Professional Engineering registration and be able to obtain a Wisconsin PE registration within 3 months if PE registration is from another state How To Apply Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application. Your application materials are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on how to develop and what should be included in these materials, click here. For more information on the basics of the selection process and how the State of WI ensures fair and equitable treatment of all applicants, click here. The vast majority of applicants are able to outline their background and experience in their resume in 1-3 pages. Any resumes submitted with more than 10 pages will not be considered after page 10. If this job posting requires a letter of qualifications, the same limit applies. Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline. Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. Questions related to the job and how to apply can be directed to Sonam Lhanze at ************ or ************************. For general wisc.jobs user information and technical assistance, please see the wisc.jobs Frequently Asked Questions page. Deadline to Apply This recruitment will remain open until position is filled with a weekly review of applicants starting Wednesday, October 9th 2024. Applications must be received by 11:59PM on the day prior to the review date to be considered for that weekly review period.
    $92.8k-112.2k yearly 23d ago
  • Assurance Intern - Winter 2027 (Madison)

    BDO Global 4.8company rating

    Quality assurance tester job in Madison, WI

    BDO is a place for energetic self-starters who can think and act like entrepreneurs. As an Intern in our Assurance practice, you will begin to utilize your educational background as well as your organizational skills as you serve the firm's dynamic client base. You will assist in problem solving and fact-finding, working side-by-side with more experienced team members who can provide you with direction, coaching and learning opportunities. This opportunity will allow you to gain a unique hands-on perspective on our firm's practices and people, as well as beginning to forge the critical relationships that will help maximize your chance for success in your career. Job Duties: Typical responsibilities will include: * Participates in a structured on-the-job training program and become familiar with Generally Accepted Accounting Principles and Generally Accepted Auditing Standards * Becomes familiar with BDO specific audit methodology to assist with various stages of the audit process * Provides various support functions to the audit staff during engagement * Communicates with the clients' customers, creditors, banks and related parties concerning audit issues * Prepares and documents work in working papers utilizing BDO specific tools and templates * Contributes ideas/opinions to the audit teams and listen/respond to other team members' views * Completes one assigned accounting or audit related research project and able to present findings to a panel of Assurance professionals * Other duties as required Qualifications, Knowledge, Skills and Abilities: Education: * Enrolled in a Bachelors or Masters program in Accounting, required * Pursuing a masters degree in Accounting, preferred Experience: * Leadership experience, preferred License/Certifications: * Actively pursuing school credits to become a CPA Software: * Proficient in Microsoft Office Suite, specifically Word, Excel and PowerPoint, required Other Preferred Knowledge, Skills & Abilities: * Strong written and verbal communication skills * Ability to follow instructions as directed * Ability to work effectively in a team setting * Positive attitude and willingness to learn Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. California Range: $40.00/hr - $45.00/hr Colorado Range: $34.00/hr - $38.00/hr Illinois Range: $36.00/hr - $40.00/hr Maryland Range: $34.00/hr - $38.00/hr Massachusetts Range: $36.00/hr - $40.00/hr Minnesota Range: $32.00/hr - $36.00/hr New Jersey Range: $34.00/hr - $42.00/hr NYC/Long Island/Westchester Range: $36.00/hr - $40.00/hr Washington Range: $35.00/hr - $40.00/hr Washington DC Range: $34.00/hr - $38.00/hr
    $32-45 hourly 60d+ ago
  • IT Lead - Software QA

    Maximus 4.3company rating

    Quality assurance tester job in Eau Claire, WI

    Description & Requirements The IT Lead - Software QA is a resource with Testing Services. They are responsible for systems testing of start-up implementations and O&M software development projects. The IT Lead role includes analyzing and reviewing systems requirements designing test strategy and test cases, executing test cases and monitoring and control of overall test activities. Additionally, the IT Lead will mentor testing team members, participate in performing proof-of-concept POC/research for new tools, make recommendations on such tools, and implement them upon management approval. This is a remote position. Essential Duties and Responsibilities: - Perform systems analysis, documenting and executing testing, and defect tracking. - Coordinate with IPT members to execute and document test activities. - Provide direction, guidance and mentoring to other project testing team members. - Lead and coordinate meetings with the team and client. - Help in establishing and standardizing project processes, develop uniformity and consistency across testing teams. - Participate in proposal writing. Job-Specific Essential Duties and Responsibilities: - Responsible for Systems testing lead activities for systems implementation and O&M software development projects. - Perform analysis and review of system requirements, estimations, peer reviews, test data determination and preparation, designing test strategy and test cases, executing test cases and monitoring and control of overall test. activities, UAT and Production support and provide testing status. - Develop functional automation scripts for testing and maintain documentation - Lead efforts in performing POC/research for new tools, making recommendations of such tools, and implementing upon management approval. - Communicate with analysts, developers, product owners, and other stakeholders to understand/clarify requirements. - Work with external parties for interface testing and help identify and manage test data for testing. - Provide regular updates to the Project/Test Manager and identify and communicate risks to the Project team. - Participate in UAT and Production support and troubleshoot user reported production defects. - Prepare and conduct demos/walkthroughs. - Provide systems test results walkthroughs and assist in data prep and supports test case execution for UAT. - Assist with performance testing when required. - Mentor testers on the project and assist with complex testing, including automation, SQL queries and or utilities needed for testing during white/gray box testing. - Provide technical information representing testing and participate in team meetings when necessary. - Participate in testing activities to support initiatives in Testing Services. Minimum Requirements - Bachelor's degree and 7-10 years of relevant experience or equivalent combination of education and experience required. Job-Specific Minimum Requirements: - 7+ years' experience in development of functional test automation, with a minimum of 3 yrs. experience in mid-large sized complex project with minimal supervision. - Experience in designing and building automation frameworks from scratch and enhancing existing frameworks. - Proven ability to code in Python and Java using OOPs concepts to build reusable and maintainable automation scripts with traditional development and BDD experience. - Experience with Se WebDriver is a must. Se Grid 4 preferred. - Experience in development of custom code/solutions/utilities to facilitate automation. - Demonstrated proficiency with SQL for creating/modifying queries. - Proficient in Rest components/APIs for testing webservices and web applications. - Experience testing applications in the cloud and experience in technologies such as Docker and Kubernetes. - Experience in using Unix for file manipulation and basic shell scripting. - Demonstrated proficiency in Test Plan and Test Case writing. - Experience with testing tools for test and defect management. - Experience with Scripting languages such as JavaScript, HTML, creating and validating XML, JSON. - Experience with ETL - Experience with running automation scripts through CI/CD pipelines using tools such as Jenkins or tools in AWS ecosystem. - Experience with Docker containerization and container orchestration tools such as Kubernetes/Fargate - Ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors - Ability to exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. - Excellent organizational, interpersonal, verbal, and written communication skills. - Ability to give presentations and lead walkthroughs with internal and external stakeholders. - Strong organizational skills, with attention to detail and the ability to manage multiple complex tasks simultaneously. - Ability to work in a fast-paced, deadline-driven environment. - Ability to work both independently and as part of a team. - Experience in an AGILE environment. Preferred Skills and Qualifications: - Healthcare Industry experience is preferred. #techjobs #veterans Page EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 126,320.00 Maximum Salary $ 189,480.00
    $82k-101k yearly est. Easy Apply 1d ago
  • QA Analyst

    CapB Infotek

    Quality assurance tester job in Madison, WI

    CapB is a global leader on IT Solutions and Managed Services. Our R&D is focused on providing cutting edge products and solutions across Digital Transformations from Cloud, AI/ML, IOT, Blockchain to MDM/PIM, Supply chain, ERP, CRM, HRMS and Integration solutions. For our growing needs we need consultants who can work with us on salaried or contract basis. We provide industry standard benefits, and an environment for LEARNING & Growth. For one of our ongoing projects we are looking for a QA Analyst. Skills: 1 year experience to oral and written communication skills. 1 year experience to Requirements analysis. 1 year experience to Requirements gathering. 1 year experience to Requirements validation 1 year experience to Ability to perform testing of applications, facilitate testing by others, document results 2 year experience to Regression testing 2 year experience to Testing Methods/Techniques Including Creation and Execution of Unit, System and User Acceptance Plan. 2 year experience to Writing test scripts using automation testing suites 2 year experience to Participation in project management methodologies including experience with 'agile' methods. 1 year experience to Ability to develop user documentation and perform training 1 year experience to Software Development Life Cycle. 1 year experience to Documenting business processes.
    $59k-77k yearly est. 60d+ ago
  • Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company

    Quality assurance tester job in Madison, WI

    ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $59k-77k yearly est. 60d+ ago
  • WEM Tester

    Usemco 4.0company rating

    Quality assurance tester job in Tomah, WI

    Full-time Description Job Purpose: As a WEM Tester, you will safely pressure and/or leak test grey iron, ductile iron, steel and stainless-steel castings, while following all Work Instructions. You will be required to maintain the highest level of quality and report results accurately. Essential Duties and Responsibilities: Assemble parts for loading on testing bench. Visually examine parts for defects such as cracks and pin holes. Measures results of pressure test and logs data. Separates and marks defective parts according to job specifications and department procedures. Files/deburrs surplus metal from parts as needed. Accurately stamp parts after successful completion of test. Disassembles parts after testing is complete. Tag & move parts to staging area for storage. Prepare proper work order/routing documentation. Tests boilers, tanks, fittings, pipes, and similar objects to detect and locate leaks, using compressed air or water pressure: Installs fittings on object to seal outlets and connects object to high-pressure air or water line, using hand tools. Activates air compressor or water pump until gauge registers specified internal pressure. Observes gauge for loss of pressure indicative of leaks and examines object for escaping air or water to detect leaks. Marks object at source of leaks for subsequent repair. May apply soap solution to surface of object or immerse object to facilitate location of air leaks. May test object under high pressure to ensure compliance with product safety ratings. May be designated according to type of test used as Hydrostatic Tester; Pneumatic Tester. Requirements A. Education: High school diploma or general education degree (GED) B. Experience: 1-3 months experience in simple assembly. Experience in a metals manufacturing environment is a plus. C. Technology Aptitude/Skills: Problem solving skills necessary to deal with issues involving a few concrete variables in standardized situations. Must have ability to use basic high school math. Ability to read and interpret a tape measure required. Ability to read a machining scale a plus. D. Functional Skills: Excellent prioritization, organizational and attention to detail are important in this role. E. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence and fill out daily labor and/or testing reports. Physical Requirements: Ability to stand/walk on production floor for 8+ hours per day. Ability to walk up steps and stand on top of low platform. Ability to use hands and fingers to grasp parts, change tooling, do pushing/pulling of tools, read and record pressure gauge results, etc. Ability to write information in a logical flow. Ability to read and respond on an on-going basis daily due to nature of the work, throughout the day Ability to communicate with others in person. Ability to walk, bend, reach, climb, stoop, kneel or crouch frequently. Ability to lift and carry 30lbs to 60lbs on occasion. Walk: Constant (67% & more 5-1/2 hrs/day - 8 hrs/day) Sit: Never (0 min.) Stand: Constant (67% & more 5-1/2 hrs/day - 8 hrs/day) Crawl: Never (0 min.) Twist: Frequently (34-66% up to 2-1/2 hrs - 5-1/2 hrs/day) Forward Bend: Frequently (34-66% up to 2-1/2 hrs - 5-1/2 hrs/day) Reach forward: Constant (67% & more 5-1/2 hrs/day - 8 hrs/day) Reach above shoulders: Never (0 min.) Reach to side: Frequently (34-66% up to 2-1/2 hrs - 5-1/2 hrs/day) Reach Squat/Crouch: Occasionally (6-33% up to 24 min-2-1/2 hrs/day) Reach Kneel: Never (0 min.) Reach Climb Stairs: Occasionally (6-33% up to 24 min-2-1/2 hrs/day) Reach Climb Ladder: Never (0 min.) Reach Drive: Rarely (1 - 5% up to 24 min/day) Head/Neck Static: Occasionally (6-33% up to 24 min-2-1/2 hrs/day) Head/Neck Rotate: Frequently (34-66% up to 2-1/2 hrs - 5-1/2 hrs/day) Head/Neck Flex/Ext/Bending: Frequently (34-66% up to 2-1/2 hrs - 5-1/2 hrs/day) Hand/Wrist/Forearm Fine Manipulation/Left: Frequently (34-66% up to 2-1/2 hrs - 5-1/2 hrs/day) Hand/Wrist/Forearm Fine Manipulation/Right: Frequently (34-66% up to 2-1/2 hrs - 5-1/2 hrs/day) Hand/Wrist/Forearm Twisting Forearm: Frequently (34-66% up to 2-1/2 hrs - 5-1/2 hrs/day) Hand/Wrist/Forearm High Repetition: Occasionally (6-33% up to 24 min-2-1/2 hrs/day) Grip Force Light: Frequently (34-66% up to 2-1/2 hrs - 5-1/2 hrs/day) Grip Force Medium: Frequently (34-66% up to 2-1/2 hrs - 5-1/2 hrs/day) Grip Force Firm: Frequently (34-66% up to 2-1/2 hrs - 5-1/2 hrs/day) Our benefits package makes a career with USEMCO an appealing opportunity. We are proud to offer our employees: Medical, Dental & Vision Insurance Flex Spending Account (FSA) Employee Assistance Program (EAP) Employer Paid Life & AD&D Insurance Employer Paid Short- & Long-Term Disability Insurance Supplemental Insurance Paid Time Off (PTO) 10 Paid Holidays 401(k) w/Employer Match Profit Sharing
    $51k-86k yearly est. 60d+ ago
  • Fiber Tester

    Teksynap

    Quality assurance tester job in Milwaukee, WI

    **Responsibilities & Qualifications** **RESPONSIBILITIES** + Perform ISP/OSP cable installation, testing, and maintenance to ensure reliable connectivity. + Install cable infrastructure in compliance with industry standards and specifications. + Splice fiber and copper cables to support network connections. + Test connectivity to verify functionality and performance of installed systems. + Document systems, configurations, and maintenance activities for accurate record-keeping. + Provide support during emergencies, addressing issues promptly to restore service. + Maintain cable pathways to ensure safety and optimal network performance. + Label cables and infrastructure components for easy identification and future reference. + Verify services to ensure proper installation and functionality of all systems. + Work independently or as part of a team. **REQUIRED QUALIFICATIONS** + Three (3) years of relevant experience + Experience with cable installation and management + Proficiency in fiber and copper testing + Skilled in infrastructure maintenance and support + Ability to create and maintain basic technical documentation + Must have an active Secret clearance **CERTIFICATIONS** + BICSI Installer or industry equivalent **PREFERRED QUALIFICATIONS** + Proven team leadership and collaboration skills + Ability to work independently with minimal supervision **Overview** We are seeking a Fiber Tester to join our team supporting Base Infrastructure Modification (BIM). TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Location: Bangor, ME, Knoxville, TN, Chattanooga, TN, Pease, NH, Madison, WI, Zanesville, OH, Springfield, OH, Toledo, OH, Columbus, MS, Montgomery, AL, San Antonio, TX, Glendale, AZ, Enid, OK, Battle Creek, MI, Baltimore, MD, Rickenbacker, OH, Milwaukee, WI, Blue Ash, OH, Altus, OK, San Angelo, TX, Alamogordo, NM, Del Rio, TX, Wichita Falls, TX, Biloxi, MS + Type of environment: Onsite + Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. + Amount of Travel: Less than 10% **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** Must be a U.S Citizen Must have an active Secret clearance **OTHER INFORMATION** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. **Job Locations** _US-ME-Bangor | US-TN-Knoxville | US-NH-Pease | US-WI-Milwaukee | US-OH-Blue Ash | US-OK-Altus | US-TX-San Angelo | US-NM-Alamogordo | US-TX-Del Rio | US-WI-Madison | US-OH-Toledo | ..._ **ID** _2026-8772_ **Category** _Information Technology_ **Type** _Regular Full-Time_
    $41k-66k yearly est. 1d ago

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