What does a quality consultant do?
A quality consultant specializes in developing and recommending strategies to optimize a company's production and quality assurance operations. Their responsibilities typically revolve around understanding the company's project goals and requirements, performing extensive research and analysis, gathering and analyzing product data, identifying the strengths and weaknesses of current quality control procedures, and studying the clients' feedback. Through their research findings, a consultant draws and presents conclusions, along with recommendations and solutions against vulnerable areas. Moreover, a quality consultant may enhance policies and regulations, suggesting new ones when necessary.
Quality consultant responsibilities
Here are examples of responsibilities from real quality consultant resumes:
- Lead cross functional project team to build user-friendly windows base customer support applications which interface with the OmniPlan/OmniPlus mainframe application.
- Assist in the review of members records and work on reconciliations to submit to CMS for HEDIS.
- Provide independent verification for FDA remediation efforts and assure GRQP CAPA requirements are effectively deploy.
- Evaluate the HEDIS and CAHPS data and present to appropriate committees for further analysis including root cause analysis.
- Collect, analyze and report data to monitor outcomes and meet HEDIS, NCQA and regulatory reporting requirements.
- Provide expertise in the interpretation and application of 21CFR 110 & 111, HACCP and ISO certification for corporate management.
- Assist in the recruitment and participation of providers, practitioners and stakeholders in CMS scope of work contract activities and initiatives.
- Implement ISO policies and procedures for future company certification.
- Initiate and supervise a replacement design in Java, with additional improvements.
- Create PowerPoint presentations and adhoc excel reports and report production trends to management.
- Monitor and communicate significant quality trends, reviewing device failure analysis and identifying adequate corrective/preventative actions CAPA.
- Provide consultation for key training issues and strategic issues with emphasis on regulatory requirements in preparation for critical FDA inspection.
- Modele predictive analysis and business intelligence to provide valuable insight and assistance to organizations working to improve healthcare delivery and transformation.
- Handle member phone calls and work with outside providers within HIPAA guidelines.
- Enter data in the QA database promptly and accurately according to company guidelines.
Quality consultant skills and personality traits
We calculated that 13% of Quality Consultants are proficient in Healthcare, Data Collection, and Project Management. They’re also known for soft skills such as Interpersonal skills, Leadership skills, and Time-management skills.
We break down the percentage of Quality Consultants that have these skills listed on their resume here:
- Healthcare, 13%
Modeled predictive analysis and business intelligence to provide valuable insight and assistance to organizations working to improve healthcare delivery and transformation.
- Data Collection, 8%
Developed data collection plan for hospital performance assessments, which included CAHPS results, to identify improvement opportunities.
- Project Management, 7%
Have performed internal audits, managed continuous improvement and project management services.
- Patient Safety, 7%
Facilitate and lead enterprise-wide initiatives for National Patient Safety Goals.
- Performance Improvement, 6%
Design and deliver quality assurance and performance improvement education and training to a wide variety of audiences.
- Quality Improvement, 6%
Provided assistance and support necessary to the immunization program providers in achieving quality improvement goals, including follow-up site visits.
"healthcare," "data collection," and "project management" are among the most common skills that quality consultants use at work. You can find even more quality consultant responsibilities below, including:
Interpersonal skills. The most essential soft skill for a quality consultant to carry out their responsibilities is interpersonal skills. This skill is important for the role because "industrial production managers must have excellent communication skills to work well other managers and with staff." Additionally, a quality consultant resume shows how their duties depend on interpersonal skills: "support staff with clinical expertise and interpersonal techniques to gain trust and cooperation of patients and families. "
Leadership skills. Another essential skill to perform quality consultant duties is leadership skills. Quality consultants responsibilities require that "to keep the production process running smoothly, industrial production managers must motivate and direct employees." Quality consultants also use leadership skills in their role according to a real resume snippet: "joined with medical staff leadership to achieve quality aims, coached performance improvement teams to successful outcomes. "
Problem-solving skills. quality consultant responsibilities often require "problem-solving skills." The duties that rely on this skill are shown by the fact that "production managers must identify and address problems that arise." This resume example shows what quality consultants do with problem-solving skills on a typical day: "identified resolutions for fda mdr reportability questions from team and presented new findings to senior management. "
The three companies that hire the most quality consultants are:
- UnitedHealth Group19 quality consultants jobs
- RGBSI17 quality consultants jobs
- Veeva Systems13 quality consultants jobs
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Compare different quality consultants
Quality consultant vs. Senior quality engineer
A Senior Quality Engineer ensures that a company's goods meet the quality standards required. They may work in various industries, such as the automobile, textile, clothing, food, and electronics industries.
While similarities exist, there are also some differences between quality consultants and senior quality engineer. For instance, quality consultant responsibilities require skills such as "healthcare," "data collection," "project management," and "patient safety." Whereas a senior quality engineer is skilled in "supplier quality," "java," "lean manufacturing," and "product development." This is part of what separates the two careers.
Senior quality engineers earn the highest salaries when working in the professional industry, with an average yearly salary of $100,740. On the other hand, quality consultants are paid more in the technology industry with an average salary of $80,195.The education levels that senior quality engineers earn slightly differ from quality consultants. In particular, senior quality engineers are 4.1% less likely to graduate with a Master's Degree than a quality consultant. Additionally, they're 1.1% less likely to earn a Doctoral Degree.Quality consultant vs. Quality supervisor
A quality supervisor is an individual who manages and implements the quality assurance and control systems of a company to ensure the proper execution of products and customer satisfaction. Quality supervisors oversee a team of quality control analysts and train them on the latest product standards. They must make sure that customers are pleased with the finished product by communicating with them and setting realistic expectations. Quality supervisors must also provide reports on quality metrics to the other members of the management team.
In addition to the difference in salary, there are some other key differences worth noting. For example, quality consultant responsibilities are more likely to require skills like "healthcare," "data collection," "project management," and "patient safety." Meanwhile, a quality supervisor has duties that require skills in areas such as "food safety," "quality procedures," "customer service," and "lean manufacturing." These differences highlight just how different the day-to-day in each role looks.
Quality supervisors may earn a lower salary than quality consultants, but quality supervisors earn the most pay in the automotive industry with an average salary of $73,685. On the other hand, quality consultants receive higher pay in the technology industry, where they earn an average salary of $80,195.Average education levels between the two professions vary. Quality supervisors tend to reach lower levels of education than quality consultants. In fact, they're 9.5% less likely to graduate with a Master's Degree and 1.1% less likely to earn a Doctoral Degree.Quality consultant vs. Quality assurance coordinator
As the quality assurance (QA) coordinator, it is your responsibility to ensure that a company's quality assurance standards and procedures are met. You will perform various QA-related tasks, which include tracking and reporting all activities, procedures, and processes, developing auditing tools to improve the internal auditing process, and conducting regular reviews and inspections to ensure employee adherence to safety and quality standards. You are also expected to assist with the creation of company procedures, policies, and processes, and conduct quality training sessions.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from quality consultant resumes include skills like "healthcare," "project management," "patient safety," and "performance improvement," whereas a quality assurance coordinator is more likely to list skills in "customer service," "patients," "data entry," and "excellent organizational. "
Quality assurance coordinators earn the best pay in the pharmaceutical industry, where they command an average salary of $65,072. Quality consultants earn the highest pay from the technology industry, with an average salary of $80,195.quality assurance coordinators typically earn lower educational levels compared to quality consultants. Specifically, they're 8.3% less likely to graduate with a Master's Degree, and 1.0% less likely to earn a Doctoral Degree.Quality consultant vs. Quality specialist
Quality control senior scientists ensure that testing, materials, and laboratory equipment are up to standard. In the course of their career, they can expect to perform tests for the quality of manufacturing processes in order to ensure compliance with predetermined criteria, as well as ensuring that final products are safe for sale or distribution. This is a career that requires the skills of teamwork, communication, writing, and prioritization. Also, good attention to detail and some technical skills will be needed.
Even though a few skill sets overlap between quality consultants and quality specialists, there are some differences that are important to note. For one, a quality consultant might have more use for skills like "healthcare," "project management," "patient safety," and "performance improvement." Meanwhile, some responsibilities of quality specialists require skills like "customer service," "center management," "osha," and "patients. "
The government industry tends to pay the highest salaries for quality specialists, with average annual pay of $64,103. Comparatively, the highest quality consultant annual salary comes from the technology industry.In general, quality specialists hold lower degree levels compared to quality consultants. Quality specialists are 9.0% less likely to earn their Master's Degree and 1.4% less likely to graduate with a Doctoral Degree.Types of quality consultant
Updated January 8, 2025
