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Quality control manager full time jobs - 25 jobs

  • Senior Manager, Quality Automation, Voice of the Patient & Performance Management

    Gifthealth Inc.

    Columbus, OH

    Description: Gifthealth is seeking a Senior Manager of Quality Automation, Voice of the Patient (VoP), and Performance Management to lead and evolve how we measure, monitor, and continuously improve the patient and partner experience across our call center operations. Key Responsibilities Quality Assurance & QA Automation • Design, implement, and scale a QA automation strategy across voice, chat, and digital interactions. • Own QA frameworks, scoring models, and audit processes ensuring accuracy, compliance, and patient-first service. • Partner with Operations, Training, and Technology teams to translate QA insights into improvements. • Evaluate and manage QA tools and vendors, including AI-driven quality platforms. • Ensure compliance with healthcare, pharmacy, and HIPAA standards. Voice of the Patient (VoP) • Own the end-to-end Voice of the Patient program including surveys, feedback loops, and sentiment analysis. • Analyze feedback to identify trends, root causes, and improvement opportunities. • Translate insights into actionable recommendations for leadership and frontline teams. • Partner cross-functionally to close the loop on patient feedback. • Champion a patient-centric culture. Performance Management & Analytics • Define and maintain KPIs related to quality, experience, efficiency, and outcomes. • Build dashboards and reporting with real-time visibility into performance. • Support coaching, incentives, and accountability frameworks. • Identify leading indicators of performance risk and recommend interventions. • Support workforce planning with data-driven insights. Leadership & Cross-Functional Partnership • Lead and develop a high-performing QA and analytics team. • Serve as a trusted advisor to the VP of Customer Success • Collaborate with Training, Product, Engineering, Compliance, and Pharmacy Operations. • Drive adoption of new tools, processes, and standards. • Promote a culture of continuous improvement. Qualifications Required • 7+ years in call center operations, QA, performance management, or CX (healthcare preferred). • 3+ years of people management experience. • Experience implementing QA automation and speech analytics. • Strong analytical and communication skills. Preferred • Healthcare, pharmacy, or health tech experience. • Familiarity with HIPAA-compliant QA programs. Work Environment Location: Hybrid Schedule: Full-time Employment ClassificationFLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
    $83k-121k yearly est. 7d ago
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  • Senior Manager, Quality Automation, Voice of the Patient & Performance Management

    Gifthealth

    Columbus, OH

    Gifthealth is seeking a Senior Manager of Quality Automation, Voice of the Patient (VoP), and Performance Management to lead and evolve how we measure, monitor, and continuously improve the patient and partner experience across our call center operations. Key Responsibilities Quality Assurance & QA Automation • Design, implement, and scale a QA automation strategy across voice, chat, and digital interactions. • Own QA frameworks, scoring models, and audit processes ensuring accuracy, compliance, and patient-first service. • Partner with Operations, Training, and Technology teams to translate QA insights into improvements. • Evaluate and manage QA tools and vendors, including AI-driven quality platforms. • Ensure compliance with healthcare, pharmacy, and HIPAA standards. Voice of the Patient (VoP) • Own the end-to-end Voice of the Patient program including surveys, feedback loops, and sentiment analysis. • Analyze feedback to identify trends, root causes, and improvement opportunities. • Translate insights into actionable recommendations for leadership and frontline teams. • Partner cross-functionally to close the loop on patient feedback. • Champion a patient-centric culture. Performance Management & Analytics • Define and maintain KPIs related to quality, experience, efficiency, and outcomes. • Build dashboards and reporting with real-time visibility into performance. • Support coaching, incentives, and accountability frameworks. • Identify leading indicators of performance risk and recommend interventions. • Support workforce planning with data-driven insights. Leadership & Cross-Functional Partnership • Lead and develop a high-performing QA and analytics team. • Serve as a trusted advisor to the VP of Customer Success • Collaborate with Training, Product, Engineering, Compliance, and Pharmacy Operations. • Drive adoption of new tools, processes, and standards. • Promote a culture of continuous improvement. Qualifications Required • 7+ years in call center operations, QA, performance management, or CX (healthcare preferred). • 3+ years of people management experience. • Experience implementing QA automation and speech analytics. • Strong analytical and communication skills. Preferred • Healthcare, pharmacy, or health tech experience. • Familiarity with HIPAA-compliant QA programs. Work Environment Location: Hybrid Schedule: Full-time Employment ClassificationFLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
    $83k-121k yearly est. 8d ago
  • QA Manager - Food Manufacturing

    Warabeya North America Inc.

    Columbus, OH

    Job Description Job Title: QA Manager Location: Columbus, OH Job Type: Full-time To be filled by 1/1/2026 Reports to: Head of QA Plans, coordinates, and directs food safety and quality assurance (FSQA) program designed to ensure the safety and quality of products consistent with established standards for OH Plant. Duties for OH FSQA Department Plan and take an action for prevention and measures related to risks of quality management Tasks related to quality, labeling, and quality controls Enter and check the item labels including the shelf life Check the labeling to submit to SEI Confirm safety of product and materials on steps of product development Check the quality of products before shipping Check food safety and quality management of production process Analyze food allergens and radioactivity test of products and materials Make, change, and manage the quality assurance system manuals (GMAP, HACCEP, SSOP) Tasks related to sanitation of plant equipment and machines Handle and coordinate the food safety inspection and quality assurance Handle and coordinate for the government institutes such as USDA, FDA, Local Health Department Handle and coordinate for the inspection from Customer (SEI) Collect and analyze the claims from Customers, and make improvements Handle recalls Plan and perform education related to quality assurance (GMP) Check the consistency of data of Food Hub Tasks related to risk management (disasters, accidents) Research on paperless solutions for daily QA tasks and propose some options Perform all and any other duties assigned by the management REQUIREMENTS: Minimum of 10 years' experience in food industry Food Safety and Quality Assurance or related experience Bachelor of Science in Food Science (desirable), Biology, Food Engineering, Chemistry, Microbiology, or related field or can be substituted with work experience and certifications Minimum of 5 years' experience in supervising QA team for food manufacturing companies Lean Management knowledge: Streamlining processes, identify problems needing to be fixed by creating a continuous process flow. Using visual control, Problem solving and Eliminating waste Knowledge of government regulations and role of FDA, USDA, Food Code & Crisis Management Certification in HACCP, Seafood HACCP, Food Defense, PCQI, Sanitation, SQF and GMP Ability to effectively utilize quality system feedback and improvement processes to continually improve products, production, and distribution. Proficiency with Microsoft Office Ability to prioritize tasks and keep up with management directions Attention to detail and the ability to analyze large amounts of data. Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset Excellent time management skills and adaptability within diverse working environments Flexible to work scheduled hours including evenings, weekends, and holidays Must have a hands-on work ethic Excellent leadership skills and ability to train and guide team Good business acumen with the ability to make decisions Open to some travel Workplace and Environment: The employee is required to work in a normal office environment - Core hours for this position might be different from other Management positions in the company. Some weekend and holiday hours or team coverage might be needed. The work environment involves daily exposure to unusual hot and cold temperatures, humidity, and/or noise.
    $75k-111k yearly est. 8d ago
  • Quality Assurance Manager

    Maximus 4.3company rating

    Columbus, OH

    Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri. *This job is contingent upon contract award.* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and regular update of policies and procedures. - Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers. - Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements. - Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures. - Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution. - Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00
    $69k-98k yearly est. Easy Apply 4d ago
  • Quality Manager

    Gridhawk

    Columbus, OH

    Job Title: Quality Manager Department: Training Department Location: Companywide Reports to Director of Training Company Overview: GridHawk LLC (************************* is a premier provider of utility locating and other damage prevention services. Our mission is to keep communities safe by preventing damage to underground infrastructure. We provide full-spectrum outsourced asset damage-prevention and mitigation services and solutions on behalf of utility companies. Our rapidly expanding geographic presence currently encompasses the states of Alabama, Illinois, Indiana (operational headquarters), Kentucky, Michigan, Missouri, New Jersey, Ohio, Oklahoma, Pennsylvania, Texas and Virginia (could expand into other states). GridHawk is led by a seasoned team of utility locating industry executives who collectively hold a best-in-class track record for safety and on-time performance. Also supporting our mission is an array of advanced technology, the centerpiece of which is our proprietary Keystone 811 ticket routing and workforce management system. We strive to build long-term relationships with safety focused customers who expect industry-leading service and performance. Job Summary: Primary Duties & Responsibilities will include but are not limited to: Oversees Reporting and training of 1. AFAM & RCA a. Improve and track At Fault Analysis Metric (AFAM) b. Root Cause Analysis (RCA) Tracking c. Find trends and close the loop. 2. Oversee and track Damage Investigating and Claims a. Review, Follow-up b. Certify and Train Investigation process. c. Damage reporting oversight d. Assist with AF Damage calls e. Report tracking 3. Continuous Quality Process Enhancements a. Define areas of improvement. b. Implement changes & additions through new or improved processes & training c. Follow-up 4. Training- Train the trainer a. Assist with Process training- Equipment, Locate Theory etc. b. Ensure Completeness and consistency throughout footprint c. Validate and Request Enhancements of current training d. Attending/assisting with training classes to evaluate and coach the trainers, identify gaps, and suggest solutions. 5. Audits & Tasks- Operational Excellence a. Audit and Task reporting b. Trends & Follow up (Data Tracking): ➢ Are technicians learning from process? ➢ Are Auditors completing the audit/follow-up properly? c. Close the loop to additional training. Data Tracking of: ➢ Employees that seem to have trouble with o Skill- Understanding equipment, prints, ticket, scope, etc. o Process- Level-up, corner lot etc. 6. Close the loop. a. Recognize trends. b. Request new content. c. Request content adjustment d. Ensure internal compliance. Qualifications / Job Requirements: • Travel 25 to 50% of the time is a requirement of this position. • May need to acquire Evaluator Certifications with MEA, ITS and/or EWN for those clients that allow in-house OQ evaluations. • Excellent communication skills needed. • Ability to read and interpret prints at a high level. • Ability to teach and demonstrate proper techniques. • Excellent Quality Record • Proficient in Gas and Electric training • High School Diploma or equivalency (GED) • Documentation of excellent quality ratio within locating industry. • Pass a Background screening (no violations within the last 5 years) • Pass a DOT drug test (ongoing). Physical and Safety Requirements • Ability to lift over 50 lbs. • Ability to walk/stand for multiple hours a day. • Reasonable accommodation can be made to enable individuals with disabilities to perform essential job functions. Benefits: All employees are eligible to receive some form of company benefits. All benefits are available to regular, full-time employees who maintain an average of 30 hours worked per week. Qualifying employees can enjoy paid holidays and PTO. Health benefits will be available from the first of the next month following 30 days of employment. The 401k and matching program are available after their 90-day introductory period. • Health Insurance • Dental Insurance • Term life Insurance • Short-Term Disability • Long-Term Disability • Vision Insurance • Flexible Benefits Plan • 401(k) Savings Plan (Matched by the company) All employees of GridHawk LLC, are assigned proper technology to perform all work-related duties. We will provide you with the tools you need to achieve including: • Company vehicle • Laptop • Smartphone GridHawk LLC is an equal opportunity employer. All employees could advance within the company. ***To obtain employment with GridHawk LLC, candidates MUST complete a background check and MVR. Company policy requires no violations within the last 5 years. Candidates MUST pass a drug test. **
    $67k-104k yearly est. 12d ago
  • Traveling QC Manager - MSG - Data Centers

    Turner Construction Company 4.7company rating

    Columbus, OH

    Division: Critical Facilities-Data Centers Minimum Years Experience: Travel Involved: Job Type: RegularJob Classification: ExperiencedEducation:Job Family:ConstructionCompensation:Salaried Exempt * This position is for a full time traveling assignment supporting our Market Segments Group (MSG), which includes our Data Center, Pharmaceutical, Industrial/Manufacturing, and EV/Battery/Renewables market segments. * Position Description: Responsible for planning, coordinating and developing the project-specific Quality Assurance/Quality Control (QA/QC) Plan that incorporates the policies and procedures necessary to deliver the project fully compliant with the contract documents. Manage, supervise, and administer the implementation of the project-specific QA/QC Plan and QA/QC staff. Essential Duties & Responsibilities*: * Manage the development and implementation of the project-specific QA/QC Plan in coordination with the project team, the owner/architect team and the contract documents. * Assure that sufficient, qualified specialized staff is assigned to provide the required knowledge and experience to execute the plan. * Maintain a collaborative working relationship with owners, architects, consultants, subcontractors and vendors to ensure that the project-specific QA/QC Plan delivers a fully compliant project. * Lead, supervise and develop all Turner QA/QC staff, including providing input on or completing performance appraisals. * Ensure strict adherence to ethics and compliance requirements at all times. * Develop a comprehensive working knowledge and understanding of the contract documents (including Turner's contract, plans, specifications and applicable codes). * Develop engineering procedures, including document control, submissions management, creation and tracking of Requests For Information (RFIs), material samples, documentation and tracking of potential cost changes, documentation and tracking of approved change orders within budgetary requirements. * Implement project-specific QA/QC Plan in coordination with the project safety plan. * Understand the project execution plan and coordinate QA/QC procedures at appropriate stages of the work, in line with the project schedule. * Continually improve strategies and tools to efficiently and effectively document, track and record compliance with the contract documents. * Execute the project-specific QA/QC Plan in a manner that engages all project staff, subcontractors, vendors and consultants. * Execute the project-specific QA/QC Plan in a manner that engage all project staff, subcontractors, vendors and consultants. * Conduct testing and inspections and arrange for third-party testing and inspections. Analyze and report the results. * Expand the development of the plan as the project progresses as appropriate to expand the project by continually improving procedures. * Direct removal and replacement of, and document all non-compliant materials and/or workmanship. Document compliance after corrective work is completed prior to starting any subsequent work. * Research and apply additional QA/QC and Lean procedures to enhance the quality of project delivery. * Oversight of project close-out and quality reports. #LI-PB1 Qualifications: Bachelor's Degree with a minimum of five years' experience or equivalent combination of education, training and/or experience and construction experience that bridges both field and engineering responsibilities. Knowledge of the construction process, means and methods, and materials, their characteristics, installation procedures and tolerances. Strong computer skills and a familiarity with Microsoft Office Suite. Knowledge of Turner's project management software and leadership skills. Very strong verbal and written communication skills are required. Proven leadership qualities and skills with the desire to teach and mentor staff. May require QA/QC certification depending on specific project. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: While performing the duties of this job, the employee regularly works on-site at the construction work site where the employee is exposed to moving mechanical parts; high precarious places; fumes or airborne particles; outside weather conditions and risk of electrical shock. The noise in these work environments is usually moderate to very loud. * May perform other duties as assigned. Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law. Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.
    $78k-98k yearly est. 51d ago
  • Manager, Quality Control

    Hims & Hers

    New Albany, OH

    Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company's outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit *********************************** About the Role: We are seeking an experienced Quality Control Manager to join our Quality Unit at our large-scale compounding pharmacy located in New Albany, OH. The Quality Control Manager will play a critical leadership role in driving continuous improvement initiatives that ensure the highest quality products for our patients and customers. Reporting to the Director of Quality, this role will oversee quality control operations, lead in-process and final product inspections, and ensure compliance with USP standards, cGMP practices, internal SOPs, and applicable regulatory requirements. You Will: Lead and perform in-process and post-production quality checks, including product inspection, testing, and disposition at various stages of the compounding process. Manage day-to-day activities on the production floor to ensure product and raw material compliance. Compile, analyze, and present trending data and quality reports to QA management. Oversee investigations related to non-conformances, deviations, and customer complaints, and drive root cause analysis and corrective actions. Manage the product retain program and ensure timely and compliant inspections. Collaborate with production and pharmacy teams to implement quality improvement initiatives. Maintain oversight of critical equipment verifications (e.g., pH meters, balances) and calibrations. Review and approve compound records, Certificates of Analysis (COAs), and raw material documentation to ensure quality standards are met. Draft, revise, and implement SOPs, protocols, and related documentation in alignment with USP standards and regulatory requirements. Ensure ongoing compliance with USP guidelines for sterile and non-sterile compounding and applicable cGMP practices. Support internal audits and external third-party inspections. Manage relationships with contract laboratories for external product testing. Train and mentor pharmacy and production staff on quality standards, processes, and procedures. Have a Pharmacy Technician license or be willing to obtain one within your first six months of employment (we cover costs and will help you obtain your trainee hours). You Have: Strong experience with Environmental monitoring. Must have experience working in a sterile floor environment. 3+ years of experience in quality control or quality assurance, ideally in a non-sterile compounding or pharmaceutical manufacturing environment. Strong working knowledge of USP and applicable cGMP standards and making sure protocols are being followed. Experience in a regulated environment (FDA 21 CFR 210/211 experience a plus). Proven leadership skills with the ability to coach and develop quality and production personnel. Exceptional interpersonal, verbal, and written communication skills. Strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); MRP system experience preferred. Ability to manage multiple priorities, work independently, and maintain high attention to detail. Strong technical writing skills for SOPs, protocols, and reports. Familiarity with quality metrics, root cause analysis, and statistical quality control methods. Proven ability to build and maintain strong cross-functional partnerships, paired with clear, effective communication across all levels of the organization. Bachelor's degree in Chemistry, Biology, Pharmacy, Quality Management, Engineering, or related discipline (preferred). Nice to Have: Experience working in a 503A or 503B compounding facility. Prior management of environmental monitoring or contamination control programs. Experience supporting facility expansions, FDA inspections, or operational scale-up projects. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats Conditions of Employment: This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required. This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR). Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve-hour shift. Must be able to lift up to 50lbs. Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs. We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply-even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
    $67k-102k yearly est. Auto-Apply 43d ago
  • Quality Assurance Supervisor

    Alene Candles Midwest LLC 4.4company rating

    New Albany, OH

    Job DescriptionWho We Are Alene Candles LLC & Midwest is a private label, contract manufacturer that produces high-quality candles for some of the world's most recognized retail, boutique, and cosmetic brands. With our headquarters in New Hampshire and locations in Ohio, we've been in business for over 30 years. We are passionate about making the best products in the world, making safety our number one priority, and being an insanely great place to work. The Position We are seeking a Quality Assurance Supervisor leads quality staff in the daily quality operations of the facility. You will develop and maintain standards, database information, reporting and verification, defect identification, defect trending, and leads efforts to identify root cause and corrective actions for internal quality escapes. You will also ensure the successful execution of directing resources to significantly improve product quality, departmental performance, and reducing costs. You will assist the Quality Assurance Manager in the daily operations of the Quality Assurance Department which includes leading the inspectors, technicians, and leads who perform the inspections of incoming materials, product in-processing and finished goods. You will also assist in communicating effectively with the business partners of the organization to continue to build positive relationships. NOTE: This is a first shift role, but all three shifts report to this position. You will be expected to occasionally work these off shifts to accurately assess the capabilities of the team that reports to them and provide support when needed. The Location We are located at 8860 Smith's Mill Rd, Ste 100, New Albany, OH 43054. This is an onsite position. Additional Job Details Supervise designated members of the Quality inspection staff in accordance to the responsibilities listed below. Ensure the compliance of Alene produced product to customer specification. Perform and oversee in-process and finished goods inspection and maintain the quality level of the inspections. Provide guidance on quality assurance processes and specifications to all departments as required. Actively participate in data collection and trend reporting. Ensure compliance with Alene workmanship, housekeeping and safety policies and procedures. Lead and participate in lean and 5S initiatives. Participate in the review of Quality department procedures to ensure their accuracy. Perform other tasks and duties as assigned by the Quality Assurance Manager. Monitor the collection of samples and BMEs and ensure their timely shipment to the designated recipients. Monitor and control quality holds. Actively report the finished goods hold status at daily production meetings. Back up for Quality Manager. Lead CAPA review process. Actively participate in the planning and execution of internal audits. Perform basic statistical analysis and be able to interpret and communicate results. Attend daily production meetings, MAP reviews, QFD and other meetings as required to ensure proper input and given by the Quality department and track record assigned action. Lead and/or participate in CAPA activities and formal responses as required. Required Qualifications Associate's Degree 5+ years of related experience Minimum 1 year of supervisory experience Preferred Qualifications Computer proficiency in spreadsheet and word processing software in a Windows environment. Strong basic skills including the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as rate, ratio, proportions, percentages, area, circumference, and volume. Ability to interpret graphs and charts. Be able to perform basic Statistical analysis, interpret, communicate and teach. ERP experience a plus Strong written and verbal communication skills. Excellent team building and communications skills Ability to work accurately, with interruptions, to meet deadlines. Knowledgeable in statistical process control. Knowledgeable in the concepts of LEAN Manufacturing and 5S Excellent problem solving skills. Ability to do analysis, draw conclusions, makes recommendations. Previous process industries experience a plus such as food or cosmetics. Benefits Alene offers a host of competitive benefits for full-time employees, some of which include: Medical, Dental, and Vision with a Healthcare Reimbursement Account, 401(k) with company match, Basic Life Insurance (100% company paid), Employee Assistance Program, Flexible Spending Account, Paid Holidays, Paid Time Off, Tuition Reimbursement and “Alene Gives Back” - our paid volunteer program. Alene Candles provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Should you require assistance completing this application or during any phase of the interview process, please contact ********************* or call ************ and ask to speak to Human Resources. We will make every effort to accommodate your needs in a reasonable amount of time.
    $66k-87k yearly est. 17d ago
  • Automotive Quality Control Manager

    Carvana 4.1company rating

    Newark, OH

    At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. Think you've got what it takes to join our team? Keep reading below to see what we're looking for! Position Overview: The Line Lead, Quality Control role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. What you'll be doing: Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals. Meet or exceed inventory production goals on a daily, weekly and monthly basis. Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals. Prevent and resolve conflict among team members. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Review and approve identified mechanical and physical defects of incoming inventory. Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle. Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production. Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production. Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions. Effectively manage multiple associates, including ensuring appropriate employee development and performance management. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. High School Diploma or GED equivalent Experience using computers Must be at least 18 years of age Demonstrated functional expertise in one or more areas pertaining to Carvana's reconditioning process Demonstrated understanding of our current reconditioning processes and lean principles Valid unrestricted driver's license with a clean driving record in the last 3 years. Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to effectively delegate tasks to team members. Ability to communicate and interact with others effectively in a professional, courteous manner. Ability to communicate clearly and concisely, both written and oral. Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to multitask and prioritize effectively. Ability to resolve complex issues with guidance from others. Ability to work overtime and on weekends. Ability to work variable schedule(s) as necessary. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. What we'll offer in return Full-Time Position with a competitive salary Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy, both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $93k-111k yearly est. 1d ago
  • Director of Quality & Risk Management

    Cottonwood Springs

    Columbus, OH

    Your experience matters At Columbus Springs-East, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts Competitive paid time off and extended illness bank package for full-time employees Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage Tuition reimbursement, loan assistance, and 401(k) matching Employee assistance program including mental, physical, and financial wellness Professional development and growth opportunities How you'll contribute The Risk Management and Quality Director directs the department's activities and resources to achieve departmental and organizational objectives. Qualifications and requirements Education: Bachelor's Degree in related field preferred Applicable work experience may be used in lieu of education Essential Functions: Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization. Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives. Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives. Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits. Creates and fosters an environment that encourages professional growth. Integrates evidence-based practices into operations and clinical protocols. Regular and reliable attendance. Perform other duties as assigned. Additional Information: Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. Access to and/or works with sensitive and/or confidential information. Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices. SUPERVISORY RESPONSIBILITIES: Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff. About Us Columbus Springs - East is a 72 bed hospital located in Columbus, OH, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters EEOC Statement Columbus Springs - East is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
    $80k-121k yearly est. Auto-Apply 27d ago
  • Senior Food Safety & Quality Program Manager

    Versova

    Johnstown, OH

    Job Title: Senior Food Safety and Quality Program Manager Department: Compliance Reports To: Sr. Director of Compliance Job Type: Full time Travel: 20%-30% Compensation: pay range- $89,000-$111,000 based off experience Job Summary The Senior Food Safety and Quality Program Manager is responsible for developing, implementing, and improving comprehensive food safety and quality assurance programs across Versova's shell egg facilities. This role leads the QA team, ensures regulatory compliance, and promotes a culture of food safety throughout the organization. Essential Job Functions Develop, implement, and improve food safety and quality assurance programs Manage and develop QA personnel, ensuring adequate staffing for all processing shifts Ensure compliance with SQF, FDA, USDA, state, and customer regulations/standards Conduct routine reviews with operations management and lead third-party audits Provide training for QA team and operations personnel on food safety and quality assurance Investigate and resolve customer complaints and nonconformities Perform routine internal audits of shell egg facilities Serve as SQF Practitioner for shell egg facilities Promote a culture of food safety through operational engagement Collaborate with cross-functional teams to integrate food safety into all aspects of operations Stay current with industry trends and emerging food safety technologies Other duties as assingned Required Qualifications Bachelor's Degree in a related field (Quality Assurance, Food Science, Biology, Operations Management, etc.) or commensurate experience 7-10 years of experience in food safety and 5+ experience managing personnel HACCP certification (or ability to become certified) SQF certification (or ability to become certified) Excellent communication skills and proficiency in Microsoft Office suite Preferred Qualifications Experience in egg processing industry Demonstrated ability to gain employee buy-in for compliance programs Working knowledge of state and federal regulations related to food production Work Environment This role requires regular travel to our egg processing facilities. The position involves work in various climate conditions, including extreme heat and cold environments. Physical requirements include the ability to lift 50lbs and stand or walk for extended periods. The work environment is fast-paced and requires adaptability to manage multiple priorities in food safety and quality assurance. About Us: Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards. As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence. Benefits: Regular performance reviews Health insurance Dental insurance Vision insurance HSA with company match Paid time Off Paid Holidays 401K with company match Tuition Reimbursement Employee Assistance Program Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Disclosure This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an 'at-will' basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws.
    $89k-111k yearly 2h ago
  • Food Safety Quality Supervisor Nights

    Post Holdings Inc. 3.9company rating

    West Jefferson, OH

    **Brand:** Michael Foods Inc. **Categories:** Quality **Position Type:** Regular Full-Time **Remote Eligible:** No **Req ID:** 29585 **Job Description** **Michael Foods, Inc. is a leader in the food processing and distribution industry with business in egg products, refrigerated grocery and potato products. We offer exciting job possibilities throughout our organization where you can enhance your career, sharpen your talents and make an impact. Join our company and be part of an innovative team that's First in Food** _._ **Location Description** Michael Foods, Inc. located in the Village of West Jefferson, OH, is located just minutes from the western suburbs of Columbus and about 20 minutes to the west of downtown. We are proud to be Michael Foods' most recent greenfield project, producing high quality protein shakes serving people all around the world. It's our honor to continue our strong commitment to our employees, our community, and our environment. **Responsibilities** The successful candidate will be able to work nights. We work 6pm - 630am, rotating days on and off. _Nights Example_ **WEEK 1** Sunday OFF Monday Work 6:00pm - 6:30am Tuesday Work 6:00pm - 6:30am Wednesday OFF Thursday OFF Friday Work 6:00pm - 6:30am Saturday Work 6:00pm - 6:30am **WEEK 2** Sunday Work 6:00pm - 6:30am Monday OFF Tuesday OFF Wednesday Work 6:00pm - 6:30am Thursday Work 6:00pm - 6:30am Friday OFF Saturday OFF **DUTIES AND RESPONSIBILITIES:** + Assumes technical responsibilities including operating various FSQ equipment on the floor for monitoring production, sanitation, and office equipment as necessary to ensure production schedules are met. + Maintains SQF standards within the facility. Functions as the SQF practitioner. + Coaches' employees regarding problems encountered in daily operations. + Maintains communication with various individuals concerning status of production process and sample collection. + Supervises employees by scheduling work assignments, hiring, evaluating performance, etc. + Leads and coordinates the personnel who perform the inspection & sampling of ingredients and final products by making sure inspections are done correctly, at the correct frequency, and correct decisions are made. + Ensures quality hold activities are performed and reported in a proficient manner (includes corrective action reporting and documentation). + Ensures raw materials and finished products hold and release in a timely manner. + Ensures quality and production records are legible, accurate, complete, maintained, and easily retrieved. + Updates and maintains facility batch and quality related records as necessary. + Updates quality related manuals as required (customer specific documentation, labels, etc.) + Maintains raw material, in-process, and finished product retention program. + Completes and submits specification change requests as necessary. + Verifies adequate inventories as necessary (dry ice, frozen shipping containers, sampling containers and equipment, etc.). + Monitors and reports on Key Performance Indicators (KPI's) i.e. Corrective Action, and Verification/Validation Databases. + Prepares and issues reports as required. + Assumes personal responsibility to insure safe and healthy workplace for everyone. Adheres to all safety policies & procedures and incorporates safety and health in all jobs and tasks. + Adheres to Quality work practices, follows GMP's, maintains sanitary conditions and ensures that product quality is maintained. Reports to management any conditions or practices that may adversely affect food safety and quality. + Able to work overtime and holidays when needed. + Ensures regulatory compliance at all times. + Perform other duties as assigned. **Qualifications** **EDUCATION AND EXPERIENCE REQUIRED:** + Bachelor's degree or equivalent combination of education, training and/or experience. + 2+ years of experience in quality, production or sanitation functions. + Leadership experience within a manufacturing environment preferred. + Coordinate and supervise all department functions in a fair and consistent manner. + Must be able to work weekends, overtime and holidays when needed. + Must have excellent communication, interpersonal and team skills. + Able to develop and motivate salaried and hourly personnel. **EDUCATION AND EXPERIENCE PREFERRED:** + HAACP and SQF certifications and/or experience. + GMP, OSHA, USDA of FDA knowledge. + Knowledge of Microbiology, Chemistry or functional testing experience. + Understanding of Continuous Improvement or Lean Manufacturing techniques and principles. The above statements are intended to describe the general nature of the work and may not include all the duties associated with this position. Post Holdings provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, status as a covered veteran and any other category protected under applicable federal, state, provincial and local laws. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $71k-86k yearly est. 13d ago
  • QA/QC Manager -Data Center

    CBRE 4.5company rating

    New Albany, OH

    Job ID 244133 Posted 27-Oct-2025 Service line GWS Segment Role type Full-time Areas of Interest Construction, Data Centers **About the Role:** As a CBRE Quality and Compliance Consultant, you will be responsible for guiding and participating in continuous improvement objectives. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled. **What You'll Do:** + Oversee small to medium-sized compliance programs for both company and client. + Interface, partner, and interact with both internal and external client's functional areas and leadership teams. + Communicate quality and compliance initiatives and issues across the functional areas. + Report Compliance status to internal and external clients during review meetings. Escalate and notify the company and client management of quality and compliance issues. + Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions. + Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function. + Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement. + Impact a range of customer, operational, project, or service activities within own team and other related teams. + Work within broad guidelines and policies. + Explain difficult or sensitive information. **What You'll Need:** + Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + Ability to exercise judgment based on the analysis of multiple sources of information. + Willingness to take a new perspective on existing solutions. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Organizational skills with an advanced inquisitive mindset. + Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations. **Why CBRE** When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential. **Our Values in Hiring** _ _ At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications. **Disclaimers** Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future **Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience.** \#directline \#cbredirectlinereferral CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the QA/QC Manager position is $80,000 and the maximum salary for the QA/QC Manager position is $93,000. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
    $80k-93k yearly 60d+ ago
  • Quality Manager

    Twin Resources 4.4company rating

    Springfield, OH

    The Quality Manager leads all quality initiatives within the organization, ensuring products meet customer and regulatory standards. This role partners closely with Engineering, Sales, and Production and plays a key role in driving continuous improvement, supporting new projects, and maintaining a strong quality culture across the facility. Qualifications Bachelors degree in a related field preferred Minimum 3 years of leadership experience Strong data analysis skills with the ability to identify and resolve abnormalities Hands-on experience with production and quality equipment Key Responsibilities Lead communication with associates regarding quality systems, product updates, and customer requirements Ensure QC lab and inspection teams have proper tools and resources for timely and accurate shipment of products Monitor processes to maintain high accuracy and product conformity Oversee equipment condition and ensure proper operation Participate in plant meetings related to quality, customer performance, and continuous improvement Identify areas for improvement and implement cost-effective, safety-focused, and quality-enhancing solutions Maintain strong interdepartmental communication for timely customer updates Ensure cross-training of associates and compliance with customer specifications Support employee development, training, and performance management Lead and support hiring activities in partnership with HR Perform additional responsibilities as role evolves or assigned by Plant Manager Supervisory Responsibilities Manages all department employees, including performance development, supervision, and staffing in coordination with HR. Location: Springfield, Ohio Full-time $70,000 to $85,000
    $70k-85k yearly 51d ago
  • Nuclear Project Quality Manager - EPC Construction Job Details | Black & Veatch Family of Companies

    Black & Veatch 4.1company rating

    Columbus, OH

    **Nuclear Project Quality Manager - EPC Construction** Company: Black & Veatch Family of Companies **Together, we own our company, our future, and our shared success.** As an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference. **Company :** Black & Veatch Quality Control **Req Id :** 112440 **Opportunity Type :** Staff **Relocation eligible :** No **Full time/Part time :** Full-Time **Project Only Hire :** No **Visa Sponsorship Available:** No **Job Summary** By joining our BV Construction group, you will have the ability to develop and enhance your skills in an on-site, hands-on environment. We are committed to providing our construction professionals with expert training, career development, and career advancement to allow for continuous professional development. Our management is committed to the latest advances in technology, above class support and sustainability to bring our clients the best service in safety, quality, and final product. Functions in our group include safety, project field management, construction management, quality control, start up and decommissioning and field engineering. The **Nuclear Project Quality Manager** is responsible for managing the nuclear project quality management plan to fulfill the implementation of the Design-Build quality management system. The Nuclear Project Quality Manager is also accountable for ensuring that project quality resources are properly assigned, that personnel with the proper expertise are trained and available, and that quality procedures are in place to support successful execution of a nuclear project. The Nuclear Project Quality Manager has the authority within the project to allocate assigned resources and make quality program execution decisions within the bounds set by applicable nuclear policies, manuals, procedures, and contractual commitments. Acts as the quality interface on project teams with Engineering, Construction, Procurement, Commisioning, Project Management, corporate offices and clients. \#LI-TM1 **Key Responsibilities** - Monitors and ensures nuclear project adherence to regulatory requirements, division, nuclear organization, and corporate policies and procedures, and alignment with company goals and objectives; monitors and reports to nuclear project leadership on effective implementation. - Establishes, implements and maintains project quality program - Coordinates with project management, engineers, suppliers, subcontractors, regulatory representatives and field to ensure that work is done correctly - Assures Design-Build project work meets applicable codes and specifications - Develop and administer the Project Quality Program - Responsible for developing, implementing, and maintaining Project Quality Plans - Responsible for initiating periodic management reviews, at least annually - Responsible for preparing internal and external Quality Audit Plans - Responsible for approving and signing off on actions taken to close-out Non-Conformance Reports - Responsible for oversight and management decisions of the Design-Build Corrective Action Program **Management Responsibilities** **Preferred Qualifications** + 4 year degree or equivalent in Engineering, Management, Quality or Business preferred + Minimum 8-10 years prior progressive quality management and/or have experience in a similar quality management representative roles for a nuclear project with the following: + ASME N-stamp accreditation QC program inplementation + Nuclear Quality Control program and procedure implementation. + Surveillance/Audit performance and reporting. + Nuclear Corrective Action/Nonconformance Program administration. + Root Cause Analysis performance. + Quality Trend Analysis. + Training: + Change Management, + Process Improvement, + Supervisory skills **Minimum Qualifications** Experience: + 7+ years as Superintendent with degree, or 10+ years without. + All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations. **Certifications** Certifications: + American Welding Society (AWS) Certified Welding Inspector; + ASNT NDE certifications (preferred); + Certified Lead Auditor: ISO and NQA-1, as appropriate **Work Environment/Physical Demands** Physical Demands: - Lift and carry heavy items weighing up to 50 pounds. - Stand, Kneel, Bend, Stoop, Move, and Walk long distances in and around confined, cluttered places, and uneven areas. - See and hear naturally or with correction. - Full range of motion and flexibility consistent with requirements of the job duties. - Requires using hands to handle, control, or feel objects, tools or controls according to a set procedure. - Requires repetitive movement. - May require work above 5 feet in height. - Climb and maintain balance on steel framework, stairs, ladders and scaffolds. - Work up to a 12 hour shift doing hard physical labor in varying temperature extremes and other outside conditions. Work Environment: - Typical construction site environment: - Requires working in cramped work spaces and getting into awkward positions. - Requires working in very hot (above 90 F degrees) or very cold (below 32F degrees) temperatures and exposure to inclement weather such as dust, wind, snow, rain, etc. - Requires working in extremely bright or low lighting conditions - Includes exposure to sounds and noise levels that are distracting or uncomfortable. - Work around hazardous equipment. - Typical office environment. - This position is considered a safety sensitive position. **Competencies** Collaborates Communicates effectively Courage Directs work Instills trust Interpersonal savvy Organizational savvy **Salary Plan** CNS: Construction Services **Job Grade** 018 Black & Veatch endeavors to makeaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at *************** or via our. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned. Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy. Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program. To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time. A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program. We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership. By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients. BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law. For our EEO Policy Statement, please click. **Notice to External Search Firms** : Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs. **Job Segment:** Construction, Nuclear Engineering, Field Engineer, Engineer, Engineering
    $68k-87k yearly est. 22d ago
  • Attendance Management Coordinator

    Ability Matters

    Dublin, OH

    Why Ability Matters is Different: Are you outgoing and looking to be involved in the community? Are you dedicated, timely and focused on the success of others? Ability Matters is a mission driven, high-end agency founded to support people with autism and other neurological disabilities through education, housing, intervention and day services support. · Over 160 families served · A team of over 330 professionals · 191% growth over the last 5 years · Twice recognized by the Better Business Bureau for Ethics · Awarded the Diversity in Business Award · Awarded the SMART 50 for Innovation Why You'll Love Working Here Best-in-Class Pay & Benefits Work-Life Balance Career Growth & Training Supportive & Inclusive Culture Purpose-Driven Work Position Details Position Type: Administrative / Coordination Total Hours: 40 hours weekly Pay Rate: $20.00 per hour Shift Differential: Additional $1.00 per hour for weekend shifts worked with individuals Position Summary The Attendance Management Coordinator (AMC) plays a critical role in supporting services for individuals with developmental disabilities by managing staff attendance, responding to call-offs, and coordinating coverage to maintain continuity of care. This position works closely with schedulers and leadership to ensure staffing needs are met while following established attendance and coverage protocols. Scheduled Work Hours On-Site Shift Coverage (24 hours): Friday: 3:00 PM - 11:00 PM Saturday: 7:00 AM - 3:00 PM 3:00 PM - 11:00 PM Sunday: 7:00 AM - 3:00 PM 3:00 PM - 11:00 PM Remote Administrative Hours (16 hours): Remote administrative and on-call support hours are completed over the weekend and aligned with assigned shift coverage. Ability Matters is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $20 hourly 12d ago
  • Quality Coordinator

    Lifepoint Hospitals 4.1company rating

    Dublin, OH

    Your experience matters At Columbus Springs - Dublin, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: * Health (Medical, Dental, Vision) and 401K Benefits for full-time employees * Competitive Paid Time Off * Employee Assistance Program - mental, physical, and financial wellness assistance * Tuition Reimbursement/Assistance for qualified applicants * And much more... About Us People are our passion and purpose. Columbus Springs - Dublin is a 72 bed hospital located in Dublin, OH, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters How you'll contribute The Quality Coordinator is responsible for the collection and analysis of data on Facility performance, incidents, and documentation to ensure provision of quality care. Assists in the development and delivery of Performance Improvement, Risk Management and Staff Development activities throughout the assigned Facility to ensure that all state, federal, TJC standards for care consistently met. Assists in investigating incidents as needed. Performs a wide range of activities to facilitate healthcare quality, regulatory compliance, risk management, and advocacy services for the Facility and the effective implementation of customer service initiatives provided by the Facility. Ability to effectively handle a wide variety of processes and tasks as delegated by the Director of Quality. Must demonstrate excellent communication and customer service skills. Essential functions: * Demonstrates excellent customer service skills in assisting patients and visitors in a prompt and courteous manner. * Reviews all patient, family or other written concerns regarding the Facility, staff and/or program according to policy * Organizes and prepares materials for various meetings as required. * Investigate patient concerns, take actions and provide mediation toward problem resolution in a timely manner * Tracks and trends all patient feedback, reporting results to Director of Quality. * Support the commitment of our Facility in adhering to Federal, State, and local rules and regulations governing ethical business practices for healthcare providers. * Assists with medical record audits and spot checks to monitor regulatory compliance and documentation quality. * Collects incident reports; records, analyzes, investigates data and reports to Quality Director. * Assist QA Director with projects that improve care for all patients across facilities. * Performs safety rounds on the units at facility to identify risks and safety concerns and reports these to unit supervisor immediately and to QA * Director as soon as possible. * Support the commitment of our Facility in adhering to Federal, State, and local rules and regulations governing ethical business practices for healthcare providers. Maintain patient confidentiality as outlined by HIPAA/42CFR Part II. Qualifications and requirements Education: Bachelor's degree in a health related field preferred. 3 years' experience in a healthcare facility, previous experience in a psychiatric health care facility preferred. License: Clinical license preferred Required Skills: Proficient in Microsoft Word and Excel. Ability to analyze complex information and use problem solving skills to determine appropriate solutions. Previous quality and patient advocacy experience preferred, strong customer service experience required. CPR certification and Crisis Prevention Training (CPI) within 30 days. May be required to work flexible hours and overtime. EEOC Statement: Columbus Springs - Dublin is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
    $58k-68k yearly est. 60d+ ago
  • Shortage Control Lead - Full-Time

    Burlington Coat Factory Corporation 4.2company rating

    Hilliard, OH

    If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Shortage Control Lead ! As a Shortage Control Lead you will be responsible for mitigating theft and fraud in high shortage areas of the store while promoting a safe and secure store environment. You will engage with our customers and associates in a manner consistent with our company core values by providing a strong and energetic greeting with eye contact and a smile. The Shortage Control Lead will be a valuable partner to store and field leadership by assisting in the training and development of the Shortage Control Associates, identifying and reporting theft incidents, and driving shortage education and awareness to all associates. Your confidence, positive attitude, command presence, and expertise in store shortage reduction programs will positively influence behaviors and reduce theft and fraud. Responsibilities: + Provide an effective deterrent to dishonest behaviors throughout the store by demonstrating a command presence through role modeling impression of control, following dress code in the company issued vest and earpiece, demonstrating a positive demeanor, strong posture, and an energetic greeting + Maintain a safe and secure store for our customers and associates with a strong attention to detail, ability to multi-task, strong communication, and aligned partnership with store leadership + Enthusiastically engage with every customer and associate in areas of the store with highest risk for shortage. These interactions are positive, respectful, and promote a strong impression of control and best in class customer service + Display a strong working knowledge of top shortage areas and support programs designed to identify and reduce theft + Gather and document indicators of external theft and share with store and field leaders. Network with local law enforcement as directed and support evidence gathering to address large scale or organized retail crime or repeat theft incidents + Support store manager by providing internal controls and operational oversight including conducting associate package/bag, monitoring point of sale transactions, conducting store audits, and promoting Asset Protection programs + Provide leadership with onboarding and ongoing support of associate training in shortage reduction programs and processes + Assist store leadership in the preparation and execution of the semi-annual inventory process and developing action plans to reduce shortage + Role-model behaviors that demonstrate that safety is a top priority + Is highly disciplined in managing stressful situations and address unsafe practices at every opportunity Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required. If you... ... are excited to deliver great values to customers every day; ... take a sense of pride and ownership in helping drive positive results for a team; ... are committed to treating colleagues and customers with respect; ... believe in the power of diversity and inclusion; ... want to participate in initiatives that positively impact the world around you; Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full Time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $14.00 per hour - $14.00 per hour Location 01138 - Hilliard Posting Number P1-1075633-4 Address 1760 Hilliard Rome Rd Zip Code 43026 Position Type Regular Full-Time Career Site Category Store Associate Position Category Retail Store Base Pay $14.00 - $14.00 per hour
    $14-14 hourly 53d ago
  • Manager, Quality Control

    Hims & Hers

    New Albany, OH

    Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol "HIMS." To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company's outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit *********************************** About the Role: We are seeking an experienced Quality Control Manager to join our Quality Unit at our large-scale compounding pharmacy located in New Albany, OH. The Quality Control Manager will play a critical leadership role in driving continuous improvement initiatives that ensure the highest quality products for our patients and customers. Reporting to the Director of Quality, this role will oversee quality control operations, lead in-process and final product inspections, and ensure compliance with USP standards, cGMP practices, internal SOPs, and applicable regulatory requirements. * You Will: * Lead and perform in-process and post-production quality checks, including product inspection, testing, and disposition at various stages of the compounding process. * Manage day-to-day activities on the production floor to ensure product and raw material compliance. * Compile, analyze, and present trending data and quality reports to QA management. * Oversee investigations related to non-conformances, deviations, and customer complaints, and drive root cause analysis and corrective actions. * Manage the product retain program and ensure timely and compliant inspections. * Collaborate with production and pharmacy teams to implement quality improvement initiatives. * Maintain oversight of critical equipment verifications (e.g., pH meters, balances) and calibrations. * Review and approve compound records, Certificates of Analysis (COAs), and raw material documentation to ensure quality standards are met. * Draft, revise, and implement SOPs, protocols, and related documentation in alignment with USP standards and regulatory requirements. * Ensure ongoing compliance with USP guidelines for sterile and non-sterile compounding and applicable cGMP practices. * Support internal audits and external third-party inspections. * Manage relationships with contract laboratories for external product testing. * Train and mentor pharmacy and production staff on quality standards, processes, and procedures. * Have a Pharmacy Technician license or be willing to obtain one within your first six months of employment (we cover costs and will help you obtain your trainee hours). You Have: * Strong experience with Environmental monitoring. * Must have experience working in a sterile floor environment. * 3+ years of experience in quality control or quality assurance, ideally in a non-sterile compounding or pharmaceutical manufacturing environment. * Strong working knowledge of USP and applicable cGMP standards and making sure protocols are being followed. * Experience in a regulated environment (FDA 21 CFR 210/211 experience a plus). * Proven leadership skills with the ability to coach and develop quality and production personnel. * Exceptional interpersonal, verbal, and written communication skills. * Strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); MRP system experience preferred. * Ability to manage multiple priorities, work independently, and maintain high attention to detail. * Strong technical writing skills for SOPs, protocols, and reports. * Familiarity with quality metrics, root cause analysis, and statistical quality control methods. * Proven ability to build and maintain strong cross-functional partnerships, paired with clear, effective communication across all levels of the organization. * Bachelor's degree in Chemistry, Biology, Pharmacy, Quality Management, Engineering, or related discipline (preferred). Nice to Have: * Experience working in a 503A or 503B compounding facility. * Prior management of environmental monitoring or contamination control programs. * Experience supporting facility expansions, FDA inspections, or operational scale-up projects. Our Benefits (there are more but here are some highlights): * Competitive salary & equity compensation for full-time roles * Unlimited PTO, company holidays, and quarterly mental health days * Comprehensive health benefits including medical, dental & vision, and parental leave * Employee Stock Purchase Program (ESPP) * 401k benefits with employer matching contribution * Offsite team retreats Conditions of Employment: * This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required. * This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR). * Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve-hour shift. Must be able to lift up to 50lbs. * Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs. We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply-even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
    $67k-102k yearly est. Auto-Apply 60d+ ago
  • Quality Coordinator

    Cottonwood Springs

    Dublin, OH

    Your experience matters At Columbus Springs - Dublin, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants And much more... About Us People are our passion and purpose. Columbus Springs - Dublin is a 72 bed hospital located in Dublin, OH, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters How you'll contribute The Quality Coordinator is responsible for the collection and analysis of data on Facility performance, incidents, and documentation to ensure provision of quality care. Assists in the development and delivery of Performance Improvement, Risk Management and Staff Development activities throughout the assigned Facility to ensure that all state, federal, TJC standards for care consistently met. Assists in investigating incidents as needed. Performs a wide range of activities to facilitate healthcare quality, regulatory compliance, risk management, and advocacy services for the Facility and the effective implementation of customer service initiatives provided by the Facility. Ability to effectively handle a wide variety of processes and tasks as delegated by the Director of Quality. Must demonstrate excellent communication and customer service skills. Essential functions: Demonstrates excellent customer service skills in assisting patients and visitors in a prompt and courteous manner. Reviews all patient, family or other written concerns regarding the Facility, staff and/or program according to policy Organizes and prepares materials for various meetings as required. Investigate patient concerns, take actions and provide mediation toward problem resolution in a timely manner Tracks and trends all patient feedback, reporting results to Director of Quality. Support the commitment of our Facility in adhering to Federal, State, and local rules and regulations governing ethical business practices for healthcare providers. Assists with medical record audits and spot checks to monitor regulatory compliance and documentation quality. Collects incident reports; records, analyzes, investigates data and reports to Quality Director. Assist QA Director with projects that improve care for all patients across facilities. Performs safety rounds on the units at facility to identify risks and safety concerns and reports these to unit supervisor immediately and to QA Director as soon as possible. Support the commitment of our Facility in adhering to Federal, State, and local rules and regulations governing ethical business practices for healthcare providers. Maintain patient confidentiality as outlined by HIPAA/42CFR Part II. Qualifications and requirements Education: Bachelor's degree in a health related field preferred. 3 years' experience in a healthcare facility, previous experience in a psychiatric health care facility preferred. License: Clinical license preferred Required Skills: Proficient in Microsoft Word and Excel. Ability to analyze complex information and use problem solving skills to determine appropriate solutions. Previous quality and patient advocacy experience preferred, strong customer service experience required. CPR certification and Crisis Prevention Training (CPI) within 30 days. May be required to work flexible hours and overtime. EEOC Statement: Columbus Springs - Dublin is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
    $46k-74k yearly est. Auto-Apply 60d+ ago

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