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Quality control manager skills for your resume and career

Updated January 8, 2025
6 min read
Quality control manager example skills
Below we've compiled a list of the most critical quality control manager skills. We ranked the top skills for quality control managers based on the percentage of resumes they appeared on. For example, 6.2% of quality control manager resumes contained product quality as a skill. Continue reading to find out what skills a quality control manager needs to be successful in the workplace.

15 quality control manager skills for your resume and career

1. Product Quality

Product quality is the basic element of a business. It means to add features in a product or service in such a way that it meets the needs and wants of the customers. Enhancing the product quality also means improve the goods from any existing defects to ensure customer satisfaction.

Here's how quality control managers use product quality:
  • Assessed Production and Quality control procedures and practices, instituted immediate remedial actions for non-conforming practices which impacting product quality.
  • Reviewed and evaluated purchase orders, drawings, minor engineering changes and other specifications to Maintain product quality requirements.

2. Quality Procedures

Quality procedures are at the core of the quality management system. These procedures determine processes that ensure everything is performed according to the standard requirements. Quality procedures consist of quality manual, internal audits performance, guidelines for control of documents, records, nonconformity, integration, corrective and preventive action.

Here's how quality control managers use quality procedures:
  • Redesign and strengthening of staffing requirements for key positions through certification requirements, job descriptions, and quality procedures.
  • Customized quality procedures to fit specific requirements and industry safety standards represented quality function on Material Review Boards.

3. OSHA

Here's how quality control managers use osha:
  • Developed and implemented company wide Hazard Communication program, OSHA compliance guidelines.
  • Collected data and produced environmental exposure reports for company records and OSHA.

4. Corrective Action

Here's how quality control managers use corrective action:
  • Directed 36 annual audits to verify contract compliance and process performance; generated and formally-documented corrective actions and preventive measures.
  • Resolved recurring quality problems by identifying non-conformance trends, developing and implementing technical investigations, and initiating specific corrective actions.

5. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how quality control managers use quality standards:
  • Developed and coordinated special activities and programs necessary to meet and maintain quality standards and reliability of products and services.
  • Planned and directed quality control programs designed to ensure a continuous level of quality consistent with Clarion Quality Standards.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how quality control managers use customer service:
  • Set customer service standards specified quality requirements of raw materials with suppliers, investigated and set standards for quality/health and safety.
  • Demonstrate excellent communication skills while collaborating with all levels of the organization to ensure accuracy and high customer service standards.

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7. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how quality control managers use oversight:
  • Planned, organized, and provided supervision and oversight for daily maintenance operations and activities in functional area of assignment.
  • Direct quality control for the Industrial Hygiene Division and perform oversight of asbestos laboratory & industrial hygiene personnel.

8. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how quality control managers use continuous improvement:
  • Traveled periodically to Mechanical Supply Chain facilities for solutions, auditing, source inspections resulting in continuous improvement to product reliability.
  • Worked in concert with Department Managers to develop and complete annual Capital Expenditures totaling $1.5M specifically designed for continuous improvement.

9. GMP

GMP stands for Good Manufacturing Practice. It is a system that ensures that all products like food, beverages, and medicinal drugs that are produced comply with the quality standards. It helps in minimizing the risks and hazards that cannot be eliminated after the testing of final products.

Here's how quality control managers use gmp:
  • Monitored daily operation of a GMP Quality Control laboratories including Microbiology/ Cell biology lab, Chemistry lab and Biochemistry lab.
  • Managed quality system in microbiology group to ensure Microbiology laboratory compliance with current GMP and regulatory requirements.

10. ISO

Here's how quality control managers use iso:
  • Developed company Quality Manual, authored and implemented numerous procedures for alignment with ISO 9001 certification requirements.
  • Re-initiated ISO certification process as coordinator in addition to QCM duties until assuming FC Manager Position

11. FDA

The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.

Here's how quality control managers use fda:
  • Provided daily operational review/ quality control of accountability as it relates to imposed FDA regulatory requirements in pharmaceutical environment.
  • Document FDA and USDA regulations utilizing self-generated quality assurance and quality control guidelines.

12. Control Plan

Here's how quality control managers use control plan:
  • Coordinated all inspections; monitored required tests and recorded inspections/test findings as per Quality Control Plan and Contract Specifications.
  • Managed HAMP Quality Control Plan, evaluated and integrated all Treasury and government agency directives into Quality Control Plan.

13. R

R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.

Here's how quality control managers use r:
  • Project manager for successfully achieving plant-wide ASME U and R stamp certifications, for pressure vessels, in 6 months.
  • Developed and qualified QC manual through state-authorized auditor for U, R, and PP stamps.

14. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how quality control managers use management system:
  • Trained/coordinated with 30 supervisors/managers regarding corporate-wide quality management system.
  • Planned and scheduled work of maintenance crews using computerized maintenance management system and work orders to maximize efficiency and enhance productivity.

15. Quality Issues

Here's how quality control managers use quality issues:
  • Initiated weekly quality meetings to address quality issues internally and receive feedback from department managers for raw material issues externally.
  • Provide problem solving, technical assistance and troubleshooting in resolving quality issues with internal and external customers.
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List of quality control manager skills to add to your resume

Quality control manager skills

The most important skills for a quality control manager resume and required skills for a quality control manager to have include:

  • Product Quality
  • Quality Procedures
  • OSHA
  • Corrective Action
  • Quality Standards
  • Customer Service
  • Oversight
  • Continuous Improvement
  • GMP
  • ISO
  • FDA
  • Control Plan
  • R
  • Management System
  • Quality Issues
  • Quality Control Program
  • Test Results
  • Qc Testing
  • USACE
  • Internal Audit
  • Quality System
  • Customer Complaints
  • Process Improvement
  • Safety Program
  • OOs
  • QMS
  • Direct Reports
  • API
  • HVAC
  • Site Safety
  • CAPA
  • Environmental Monitoring
  • Safety Standards
  • HPLC
  • Sigma
  • HACCP
  • Product Specifications
  • NDE
  • External Audits
  • Process Control
  • SPC
  • ASTM
  • Inventory Control
  • FAA
  • Statistical Data
  • Materials Handling
  • USDA
  • US Army Corps
  • RFI
  • CMM

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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