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What does a quality control representative do?

Updated January 8, 2025
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Quality control representative responsibilities

Here are examples of responsibilities from real quality control representative resumes:

  • Develop comprehensive database system to facilitate QMS implementation, manage personnel certification program and manage configuration control of program documentation.
  • Work in RMS each day.
  • Document and coordinate require NDE.
  • Review first article AS9100 and AS9102 documents.
  • Create and maintain processes as underlined by ISO.
  • Give AS9100 indoctrination training to new or transfer employees.
  • Communicate and interpret the CPA QMS program to contractors and suppliers.
  • Certify in ISO 9001 and rewrite various company procedures for ISO 9001.
  • Compile technical/QA reports (daily reports on construction progress) in RMS.
  • party QC representative signing off NDE release for contractor piping packages and hydrotesting.
  • Coordinate the analytical testing of raw materials, manufacture items and final API.
  • Provide contractor oversight regarding the plans and specifications given to them by the USACE.
  • Team member for major HACCP reassessment to prepare for EIAO audit and various other audits.
  • Perform, monitor and evaluate compliance with USDA regulations other than those incorporate into daily routines.
  • Conduct GMP and sanitation audits of operations, restaurants, fast food establishments and warehouse areas.

Quality control representative skills and personality traits

We calculated that 13% of Quality Control Representatives are proficient in Quality Control Procedures, Quality Audits, and Customer Service. They’re also known for soft skills such as Interpersonal skills, Leadership skills, and Problem-solving skills.

We break down the percentage of Quality Control Representatives that have these skills listed on their resume here:

  • Quality Control Procedures, 13%

    Recorded, evaluated and analyzed data, applying established statistical quality control procedures.

  • Quality Audits, 8%

    Attended quarterly EH&S & Ethics Training, Was a member of Internal Quality Auditing Team.

  • Customer Service, 8%

    Utilize troubleshooting skills to resolve customer service problems supervisors regarding work orders as well as speaking with Representative regarding errors.

  • Quality Checks, 6%

    Performed final quality check of completed work on aircraft before returning it to the customer.

  • Quality Issues, 6%

    Investigated quality issues and worked with vendors to implement process improvements.

  • USDA, 6%

    Perform, monitor and evaluate compliance with USDA regulations other than those incorporated into daily routines.

"quality control procedures," "quality audits," and "customer service" are among the most common skills that quality control representatives use at work. You can find even more quality control representative responsibilities below, including:

Interpersonal skills. One of the key soft skills for a quality control representative to have is interpersonal skills. You can see how this relates to what quality control representatives do because "industrial production managers must have excellent communication skills to work well other managers and with staff." Additionally, a quality control representative resume shows how quality control representatives use interpersonal skills: "developed interpersonal skills through assisting clients with products/service strengthened conflict resolution skills by resolving customer complaints"

Leadership skills. Many quality control representative duties rely on leadership skills. "to keep the production process running smoothly, industrial production managers must motivate and direct employees.," so a quality control representative will need this skill often in their role. This resume example is just one of many ways quality control representative responsibilities rely on leadership skills: "provide leadership in establishing and maintaining quality systems. "

Problem-solving skills. Another skill that relates to the job responsibilities of quality control representatives is problem-solving skills. This skill is critical to many everyday quality control representative duties, as "production managers must identify and address problems that arise." This example from a resume shows how this skill is used: "guaranteed consistent delivery of superior customer service; researched and resolved issues to generate repeat and referral business. "

See the full list of quality control representative skills

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Compare different quality control representatives

Quality control representative vs. Quality assurance specialist

A quality assurance specialist is an individual who is responsible for monitoring, inspecting, and proposing measures to correct and improve a company's product. Quality assurance specialists need to outline quality assurance policies and procedures, making sure that quality standards are assured. It is important that a quality assurance specialist should have strong attention to detail and is excellent in data collection. This work may require a minimum of bachelor's degree and certification to get certified.

If we compare the average quality control representative annual salary with that of a quality assurance specialist, we find that quality assurance specialists typically earn a $20,152 higher salary than quality control representatives make annually.Even though quality control representatives and quality assurance specialists are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require quality audits, quality issues, and management system in the day-to-day roles and responsibilities.

There are some key differences in the responsibilities of each position. For example, quality control representative responsibilities require skills like "quality control procedures," "customer service," "quality checks," and "usda." Meanwhile a typical quality assurance specialist has skills in areas such as "patients," "capa," "corrective action," and "cfr." This difference in skills reveals the differences in what each career does.

Quality assurance specialists earn the highest salaries when working in the pharmaceutical industry, with an average yearly salary of $76,157. On the other hand, quality control representatives are paid more in the construction industry with an average salary of $44,150.The education levels that quality assurance specialists earn slightly differ from quality control representatives. In particular, quality assurance specialists are 6.0% more likely to graduate with a Master's Degree than a quality control representative. Additionally, they're 0.5% more likely to earn a Doctoral Degree.

Quality control representative vs. Quality specialist

Quality control senior scientists ensure that testing, materials, and laboratory equipment are up to standard. In the course of their career, they can expect to perform tests for the quality of manufacturing processes in order to ensure compliance with predetermined criteria, as well as ensuring that final products are safe for sale or distribution. This is a career that requires the skills of teamwork, communication, writing, and prioritization. Also, good attention to detail and some technical skills will be needed.

A career as a quality specialist brings a higher average salary when compared to the average annual salary of a quality control representative. In fact, quality specialists salary is $21,939 higher than the salary of quality control representatives per year.Only some things about these jobs are the same. Take their skills, for example. Quality control representatives and quality specialists both require similar skills like "quality audits," "customer service," and "quality issues" to carry out their responsibilities.

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that quality control representative responsibilities requires skills like "quality control procedures," "quality checks," "usda," and "test equipment." But a quality specialist might use other skills in their typical duties, such as, "data analysis," "continuous improvement," "process improvement," and "corrective action."

Quality specialists may earn a higher salary than quality control representatives, but quality specialists earn the most pay in the government industry with an average salary of $64,103. On the other hand, quality control representatives receive higher pay in the construction industry, where they earn an average salary of $44,150.In general, quality specialists achieve higher levels of education than quality control representatives. They're 5.8% more likely to obtain a Master's Degree while being 0.5% more likely to earn a Doctoral Degree.

Quality control representative vs. Quality lead

A quality assurance (QA) lead is responsible for organizing and managing the testing of products prior to its release. Your duties will include defining testing standards and strategies, establishing formal QA processes, and overseeing all aspects of QA, such as using best practices and establishing metrics. Additionally, you are responsible for supervising and mentoring QA team members, and developing and implementing scripts, test cases, and procedures. You are also responsible for managing off quality products and developing and institutionalizing ISO complaints.

On average scale, quality leads bring in higher salaries than quality control representatives. In fact, they earn a $47,010 higher salary per year.By looking over several quality control representatives and quality leads resumes, we found that both roles require similar skills in their day-to-day duties, such as "quality control procedures," "quality audits," and "customer service." But beyond that, the careers look very different.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from quality control representative resumes include skills like "test equipment," "shop drawings," "quality documentation," and "product specifications," whereas a quality lead is more likely to list skills in "continuous improvement," "project management," "process improvement," and "corrective action. "

Quality leads earn the highest salary when working in the health care industry, where they receive an average salary of $92,715. Comparatively, quality control representatives have the highest earning potential in the construction industry, with an average salary of $44,150.quality leads typically earn higher educational levels compared to quality control representatives. Specifically, they're 8.2% more likely to graduate with a Master's Degree, and 0.5% more likely to earn a Doctoral Degree.

Quality control representative vs. Quality associate

A quality associate is responsible for ensuring that a new product meets standards for usage and operating. You will perform various tasks that include assisting in identifying quality problems and improving operational processes, writing, disseminating, and maintaining quality documentation and manuals, and verifying logs and databases to monitor and flag quality issues and improvements. In addition, you are responsible for supporting document control and quality audits, reviewing reports and validation protocols, and investigating and diagnosing quality complaints.

Quality associates typically earn higher pay than quality control representatives. On average, quality associates earn a $7,009 higher salary per year.While both quality control representatives and quality associates complete day-to-day tasks using similar skills like customer service, quality checks, and quality issues, the two careers vary in some skills.Each job also requires different skills to carry out their responsibilities. A quality control representative uses "quality control procedures," "quality audits," "usda," and "gmp." Quality associates are more likely to have duties that require skills in "patients," "qa," "quality specifications," and "continuous improvement. "quality associates enjoy the best pay in the health care industry, with an average salary of $48,676. For comparison, quality control representatives earn the highest salary in the construction industry.In general, quality associates hold similar degree levels compared to quality control representatives. Quality associates are 4.1% more likely to earn their Master's Degree and 1.0% more likely to graduate with a Doctoral Degree.

Types of quality control representative

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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