Quality control supervisor job description

About Us:
USM, a wholly owned subsidiary of EMCOR Group, Inc., is a leading provider of essential facilities maintenance services, including interior and exterior services and electrical, mechanical and plumbing services, to national and regional commercial customers that maintain multi-site portfolios across wide geographic areas. With its highly developed proprietary network of over 11,000 service partners, USM delivers consistent facilities maintenance services across a nationwide footprint for approximately 150 customers in over 80,000 locations in all 50 states, Puerto Rico, and Canada.
Job Title: Supervisor, Exterior Quality Control
Job Summary: This role will manage the day-to-day activities and performance of a team that executes our field quality inspection program team and serve as an operational point of contact between USM Account Management, USM Service Delivery Teams, EFO Regional Managers, and 3rd party inspection program providers. The supervisor is responsible for ensuring that inspection services are coordinated efficiently, for responding to internal inspection requests, and for ensuring completed inspections are processed and imported properly into the system of record. The Supervisor also trains and develops assigned team members and participates in cross-functional process improvement initiatives.
Essential Duties and Responsibilities:

Establish and maintain standard operating processes for the efficient and accurate review and upload of site inspections; prepare and execute all imports to the system of record for completed inspections
Assign pending inspections and other tasks as needed to team members to ensure timely completion of review activities; conduct audits of reviewed inspections to ensure adherence to policies
Provide day-to-day coaching and counseling to a team of facilities coordinators
Establish regular communication with internal and external stakeholders
Assess and implement continuous improvement initiatives.
Review and approve payroll submission for team members.

Qualifications:

Minimum BS/BA degree in business-related field or the equivalent in education and work experience.
Previous direct management experience of at least 5-10 people within the past 5 years (Call center management experience preferred).
Must have flexibility and adaptability in work schedule in order to serve a broad base of clients in multiple time zones with locations operating seven days a week. Must be able to work nights, weekends, and holidays.
Experience in Landscaping/Snow Removal or other facilities repair and maintenance services preferred.
Advanced/Expert level proficiency in Excel
Previous Customer Relationship Management (CRM) experience preferred.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Supervisor, Quality Control IPS Porcelain
Location: Somerset, New Jersey
Purpose
To be responsible for supervision of the personnel, quality testing, and release activities in the QC IPS Porcelain laboratory. This includes scheduling and prioritizing QC activities, communicating quality-related issues to appropriate management, and ensuring all laboratory equipment is properly maintained. Familiar with concepts related to dental porcelain properties, test methods, and expectations for product performance.
Your Responsibilities
Coordinate workflow throughout the QC Lab as prioritized by operations and QC management. Ensure timely product release per established timelines.

Monitor changes within the department on a daily basis to ensure tasks are completed efficiently and available personnel remain engaged and productive throughout the workday.

Interface with related department supervisors and managers to ensure appropriate priority and timely release of material.
Develop QC technicians through training, instruction, and orientation in order to meet personal and company objectives. Identify training needs, ensuring they are delivered to appropriate staff on a continuous basis as required. Support hiring and training directives through employee counsel.

Maintain current knowledge of regulatory and industry standards, trends, and advancements.

Must maintain a thorough understanding of specialized equipment used in the lab including routine and non-routine testing, analysis of associated test results as well as minor repair and calibration as required (polishers, dilatometers and particle size analyzers, etc.)
Run daily shop floor meeting that includes; adjusting work schedules, monitoring workload, communicating priorities and other relevant lab information as directed.
Review of production records including test results, non-conformity resolution, etc. to ensure completeness, accuracy and compliance with specifications and GDP. Ensure product conformance to accepted quality standards.
Complete release and disposition activities in the laboratory information system, LabsQ.
Review non-conforming results with the manager. Generate Out of Specification Reports (OOS) as needed and analyze/determine root cause for abnormal test results.
Schedule and participate with IQ/OQ/PQ as needed to maintain laboratory equipment.
Ensure operational excellence initiatives are integrated into the lab processes and promote continuous improvement by supporting, generating, and executing improvement activities. Monitor quality restricted inventory including blocked and Quality Inspection stock to ensure adequate oversight and accurate warehouse location.

Manage the consumable laboratory supply inventory and create purchase requisitions to replenish stock, as needed. Ensure and monitor critical spare parts inventory.

Represent department as a subject matter expert during meetings and other company forums

Perform other related duties and assignments as assigned.
Your Qualifications
Two to three years Quality Control Laboratory Supervisory work experience Four-year degree with relevant course work in material sciences, biology or related science or engineering preferred.

Excellent leadership skills with demonstrated abilities to resolve diverse problems, to understand the importance of structure, organization, and to complete critical tasks in a timely manner.

Effective communication and interpersonal skills

Good organizational skills.
Proven ability to schedule daily activities and enforce policies and procedures as needed.
Ability to problem solve and manage time effectively.

Ability to troubleshoot and problem solve issues across equipment, software and/or processes

Advanced knowledge of Microsoft Office products, specifically Excel, is required.

Training and proficiency in a LIMS system desirable.
Physical Demands

Ability to sit or stand for up to 8 hours per day . Ability to view a computer monitor for up to 8 hours per day . Manual dexterity needed to operate small hydraulic presses and manipulate test samples . Ability to bend, kneel, and move a minimum of 20 lbs. Ability to assess color when compared to visual standards.
Join us on our journey to shape the future of dentistry
Ivoclar Vivadent is one of the world's leading dental companies with 3600 employees. We love innovation and we thrive on it. We are known for our long-standing experience and high quality. We are guided by our strong values and the company culture of a sustainably operated family-owned business with a long-term vision.
Our mission is making people smile
In order to achieve this goal we are looking for people with good ideas, courage and exceptional drive: focused minds who share our passion. We offer a multifaceted work environment, which is characterized by mutual respect and close collaboration. We translate words into action and continue to evolve. Become part of our team today.
www.ivoclarvivadent.us/company/careers
Ivoclar Vivadent Manufacturing, Inc. is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job Title
Quality Control Supervisor - Flow Cytometry
Location(s)
San Diego - BioLegend
BioLegend develops world-class, cutting-edge antibodies and reagents for biomedical research, manufactured in our state-of-the-art facility in San Diego, CA. Our mission is to accelerate research and discovery by providing the highest quality products at an outstanding value, along with superior customer service and technical support. Our product expertise covers a diverse set of research areas including Immunology, Neuroscience, Cancer, Stem cells, and Cell Biology.

Job Summary

BioLegend is looking for a self-motivated individual with hands-on Flow Cytometry, Quality Control, and previous supervisory experience to work in a fast moving and dynamic environment. This position will supervise Flow Quality Control team.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Oversee the day to day operations of the Flow QC group, including assigning testing samples to QC Associates and monitoring testing activities and testing results to meet due dates Review testing data daily, communicate with the Bottling, Conjugation (BV and Non-BV), and Purification groups to coordinate testing and speed up the testing process Serve as the main point of contact for the Product Development team to QC transfer Attend non-conforming product review meetings and participate trouble-shooting discussions Take the lead in writing and editing SOPs, forms, and batch records when needed Monitor equipment usage to support flow QC testing needs. Make recommendations to upper management to acquire more equipment.Comply with ISO policies and procedures, and identify opportunities for improvement Develop team members and build a strong team

iACT Competencies

innovate - Be better, keep improving, be more efficient, creative, and be in the forefront of development Aspire - Have desire, purpose, and ambition challenging ourselves to push the limits and reach new heights Collaborate - Foster teamwork, common goals, selflessness, communication and mutual support Transform - Adapt, learn, re-invent and change for future development and growth

Minimum Qualifications - Education and Experience

Bachelor's or Master's Degree in Biology, Immunology or a related Science field4 to 6 years of biotech industry experience related to Quality Control2 years of experience supervising or leading a Quality Control Team Must be able to write SOP's and other quality related documents Good knowledge of flow cytometers and their applications ERP/MRP database knowledge

Condition of Employment

Concerns regarding COVID-19 continue as positive cases are experienced in the communities in which we operate. Please be aware that, as a condition of employment, BioLegend requires proof of COVID vaccination for all U.S.-based employees (subject to limited exceptions) beginning January 18, 2022.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.