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Top 50 Quality Coordinator Skills

Below we've compiled a list of the most important skills for a Quality Coordinator. We ranked the top skills based on the percentage of Quality Coordinator resumes they appeared on. For example, 12.9% of Quality Coordinator resumes contained Quality Procedures as a skill. Let's find out what skills a Quality Coordinator actually needs in order to be successful in the workplace.

These are the most important skills for a Quality Coordinator:

1. Quality Procedures

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high Demand
Here's how Quality Procedures is used in Quality Coordinator jobs:
  • Maintained the Project Quality Management System by keeping project quality procedures up-to-date.
  • Regulated modifications in quality procedures and prepared new programs.
  • Defined quality procedures in conjunction with operating staff.
  • Update Quality procedures in manufacturing Operations.
  • Suggested and initiated new quality procedures.
  • Created and revised quality procedures.
  • Implemented, coordinated and monitored all quality procedures and work processes for ISO 9000 and ISO 9001 for three shipbuilding/repair facilities.
  • Utilized the UDMS document management system to update quality procedures to new quality template, which resulted in 100% compliance.
  • Trained production line personnel in basic quality procedures so that all associates could become active participants in the quality process.
  • Trained production staff on quality procedures and issues, changing regulations, ISO, and Standard Manufacturing Procedures.
  • Communicated with Suppliers, Carriers, and Consolidations Points on a Global level to improve Supply Quality Procedures.
  • Promote staff of different fields to work together to plan, formulate and agree on quality procedures.
  • Create and maintain company quality documentation, such as quality manuals, quality procedures, etc.
  • Worked with the management team to develop and implement operating and quality procedures for QS9000 certification.
  • Present summary of quality procedures used to ensure accuracy of data to clients upon request.
  • Trained personnel, working within various production processes, all quality procedures.
  • Devised and established the company's quality procedures, standards and specifications.
  • Understand and comply with the requirements of all Quality Procedures.
  • Update quality procedures and corrective actions.
  • Key Accomplishments: Implemented new quality procedures that reduced PPM under the goal of 15PPM.

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2 Quality Procedures Jobs

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2. ISO

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high Demand
Here's how ISO is used in Quality Coordinator jobs:
  • Maintained effective liaisons with location managers, delivery managers, and product specialists.
  • Provided coaching and performance recommendations to Associate Directors in coaching and developing Supervisors.
  • Confer with document originators and engineering liaisons to resolve training record discrepancies.
  • Serve as back-up for Shipping Assistant Supervisor, filling out paperwork for outgoing deliveries, adjustments as needed, and filing.
  • Ensured compliance with ISO 9000 requirements, led quality system audits, and wrote final audit reports for Dow facilities.
  • Involved in extensive liaison with new clients and offshore development team to bridge the gap between management and technical personnel.
  • Served as the agency's Recipient Rights liaison and prepared all plans of corrections for substantiated allegations.
  • Maintain ISO EH&S 14000 documentation, procedures, work instructions and forms though QSI database.
  • Created, maintained, updated, and trained on ISO 9001 procedures.
  • Act as liaison to Medical Staff Department perform duties as assigned.
  • Maintained Calibration System and Quality Records per ISO 9000 standards.
  • Assist with the certification of ISO 9001-2000 in X-Ray technology.
  • Audited departments to ensure compliance with ISO 9000 standards.
  • Fill in for Quality Supervisor as needed.
  • Assisted in internal auditing of ISO procedures.
  • Developed and managed ISO Quality Assurance Program.
  • Perform other duties as assigned by supervisor.
  • Co-author and liaison of the Quality Guide Books Compiled and issued all vendor and factory charge-backs.
  • Key Customer Contact, PPAP, ISO9001, Check Fixtures / Gages, Process Capabilities, Gage R & R
  • Led in preparation of external audit and successfully pass ISO recertification audit Managed Internal NMR's and External Customer complaints.

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14 ISO Jobs

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3. Process Improvement

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high Demand
Here's how Process Improvement is used in Quality Coordinator jobs:
  • Assist Quality Manager in daily initiatives addressing quality food safety, sanitation issues to drive process improvements.
  • Process improvement initiatives to include After-hours escalation, software outage notifications, recording research and troubleshooting.
  • Develop and implement process improvement initiatives as they relate to data quality and accuracy.
  • Developed and implemented process improvements for a more accurate monthly trending and tracking report.
  • Provide assistance in process improvement in clinical quality and patient safety throughout the organization.
  • Implemented quality initiatives and process improvement activities to enhance clinical bedside care delivery.
  • Developed process improvement methodology to enhance customer satisfaction at dealerships.
  • Analyzed data to recommend process improvements with cross-functional teams.
  • Make recommendations to management for process improvement.
  • Collected and analyzed operating data, including cycle time and throughput to identify and set priorities for process improvement.
  • Provide process improvement for new and existing policies and procedures within the department.
  • Evaluate production methods to determine, create, and implement process improvement.
  • Introduced new tools and templates for process improvement of PS organization.
  • Identify areas where process improvement activities and teams should be focused.
  • Identified process improvements in the day-to-day functioning of the department.
  • Assist in quality control and implementation of new process improvements.
  • Participate in process improvement programs involving assessment and implementations.
  • Analyzed errors and trends and made recommendations for training and process improvements.
  • Oversee on-the-ground process improvement operations within the Medical Group (design, implementation, training, on-going training).
  • Directed plant to ISO 9001 certification Developed scrap monitoring system and contribution analysis program Implemented various process improvements to increase product flow

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4 Process Improvement Jobs

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4. Quality Audits

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high Demand
Here's how Quality Audits is used in Quality Coordinator jobs:
  • Perform internal Quality Audits and Supplier Qualification Audits as required.
  • Make arrangements for corporate Quality Audits in country operations.
  • Managed contracts covering quality audits for 15 domestic/international suppliers.
  • Developed air quality audits for company utilities.
  • Conducted quality audits as part of maintaining ISO 9002 certification for the Houston, Bogota, and Paris IT Service Desks.
  • Schedule and conduct internal quality audits for various departments, updated Internal Audit database, and actions for effectiveness.
  • Distributed formal responses to both internal and external quality audits in accordance with the Corrective Action System.
  • Performed plant line trials, processed layered quality audits and devised corrective action and containment plans.
  • Perform quality audits at vendors to ensure compliance to ISO, API, and contract.
  • Support the Call Center by conducting quality audits, analyzing results and providing feedback.
  • Set up and maintain files/documents of quality audits, inspections and test.
  • Lead safety and quality audits in both plant and area levels.
  • Run interns quality audits in the areas of company operations.
  • Created action plans for quality audits made by the customers.
  • Conducted Internal Quality Audits on all sections of the ISO.
  • Evaluated the Process conformance and perform Quality Audits.
  • Lead quality audits both internal and external.
  • Perform Quality Audits throughout production floor.
  • Perform quality audits for all members of Fleet Administration Team *Review and Resolve all Department Issues.
  • Passed 3 ISO quality audits with no non-conformances.

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1 Quality Audits Jobs

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5. Ensure Compliance

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high Demand
Here's how Ensure Compliance is used in Quality Coordinator jobs:
  • Required to maintain facility and paperwork in ensure compliance with state programming regulations.
  • Measured medical device dimensions to ensure compliance with specifications.
  • Audited completed national orders to ensure compliance and accuracy.
  • Conduct internal audits of the quality management system to ensure compliance with ISO, environmental, 5S, and safety standards.
  • Review and approve all changes to Georgia's water quality regulations to ensure compliance with the Clean Water Act.
  • Performed internal and external quality audits in the production process to ensure compliance with ISO 9001 QMS requirements.
  • Lead implementation of new customer databases and develop training for other impacted sites to ensure compliance and consistency.
  • Performed Compliance Audits for production areas to ensure compliance with Federal Regulations and State Laws.
  • Audit loan documentation to ensure compliance per Consumer Financial Protection Bureau (CFPB) guidelines.
  • Interpret and verify implementation of quality assurance standards/procedures to ensure compliance to the QMS.
  • Reviewed food safety records and insurance policies for over 400 vendors to ensure compliance.
  • Monitor and audit laboratories to ensure compliance to Global and Local Quality processes.
  • Edited and proofread test protocols to ensure compliance for heart valve monitor devices.
  • Establish, review, or update all administrative departmental procedures to ensure compliance.
  • Monitor procedures to ensure compliance and report any discrepancies to the supervisor.
  • Field supervisory visits to ensure compliance with patient care and management.
  • Coordinated and lead periodic audits to ensure compliance to all systems.
  • Manage the Quality System to ensure compliance with stated requirements.
  • Audited B2B/B2C/VAD-OEM orders to ensure compliance accuracy.
  • Assessed concentrations of Carbaryl in Willapa Bay and Grays Harbor to ensure compliance with NPDES water quality permits.

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2 Ensure Compliance Jobs

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6. Customer Service

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high Demand
Here's how Customer Service is used in Quality Coordinator jobs:
  • Partnered extensively with sales, account management, customer service and distribution centers to achieve operational excellence and record service levels.
  • Coordinate and facilitate internal calibration sessions for supervisors and coaches that promote quality feedback to customer service agents.
  • Audited and evaluated random customer service calls taken by Eligibility Enrollment Specialists.
  • Dedicated customer service representative for challenging accounts and sales representatives.
  • Train customer service representatives for quality improvement initiatives.
  • Acted as main point of contact at facility with Customer Service department in rapidly responding to Customer questions and concerns.
  • Constructed spreadsheets and reports that may include information on trends in customer service, billing, cost evaluation and efficiency.
  • Created PowerPoint presentation to train new mentors on call quality expectations for Domestic and International Customer Service skills set.
  • Monitored Customer Service calls and emails to ensure quality standards were being met for the customer service department.
  • Coach patient care unit staff in clinical practice, critical thinking and customer service skill development.
  • Communicated with customer service, warehouse, operators, supervisors and managers on production needs.
  • Assisted on Customer Service Level 1 Helpline and Product Information Support Line.
  • Conducted internal test calls on customer service agents and provided direct feedback.
  • Supervised teams in customer service and the written correspondence departments.
  • Monitor inbound/ outbound customer service calls for quality content.
  • Created monthly performance reports for 56 customer service agents.
  • Coach customer service representatives Train Pharmacy Help Desk/Customer Care internally and with vendors.
  • Provide 'Best in Class' customer service to all existing and prospective members as well as internal Hudson staff.
  • Attend performance calibrations for customer services representatives to perfect their ability to enter medication temp supplies.
  • Communicate daily with the sales, customer service and accounting, pre-press, pressroom and bindery departments.

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2 Customer Service Jobs

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7. Product Quality

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high Demand
Here's how Product Quality is used in Quality Coordinator jobs:
  • Created general product quality specifications for medical products and surgical supplies which reduced manufacturing down time and waste.
  • Collected samples during production and tested randomly to determine in-process product quality.
  • Resolved Product Quality Complaints, focusing on ensuring customer satisfaction of remediation.
  • Managed cross-functional complaint investigation teams to resolve product quality complaints.
  • Developed and implemented product quality standards for 7 rental locations.
  • Managed the Corrective Action System and issued Corrective Action Reports when necessary in order to improve the processes and product quality.
  • Implemented root cause analysis and corrective action procedures to minimize or remove production constraints and improve the overall product quality.
  • Will lead and direct the Quality Control Supervisors and Quality Control Inspectors in conducting product quality inspections.
  • Worked with the Quality Assurance Manager on product quality issues and communicated them with overseas offices.
  • Document product quality complaint, adverse event, and report them to Product Safety Department.
  • Improved on-time delivery of supplied major equipment by 10% without sacrifice to product quality.
  • Monitor product labor, scrap rate, product quality, and customer delivery performance.
  • Assist disc inspectors on making product quality dispositions on molded and screen printed product.
  • Used KPI'S reports for mentoring and employee engagement to improve product quality.
  • Participate in monthly operations meetings and present purchased part or product quality issues.
  • Cross functional collaborated on product quality issues delivered to Life is good.
  • Work on improving vendor relationships to create better incoming product quality.
  • Implement programs to test, maintain and improve product quality.
  • Point person for all initial product quality issues.
  • Function as a product expert (sensory and analytical), and "go to" for ensuring product quality.

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2 Product Quality Jobs

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8. Management System

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high Demand
Here's how Management System is used in Quality Coordinator jobs:
  • Established and updated all documentation for the Security and Quality Management System.
  • Served as Administration and primary contact for internal Quality Management System.
  • Manage Quality Management System and continuously improve processes and procedures.
  • Manage and maintain Quality Management System Portal for company-wide access.
  • Calculated and published monthly metrics on the quality management system.
  • Implement Quality Management System and ISO certification.
  • Support the Quality Inspectors to ensure that products and processes comply with the relevant requirements of the quality management system.
  • Monitor Continuous Improvement and report the status of the Quality Management System to Top Management.
  • Updated and helped set up a Quality Management System in conjunction with ISO9001 standards.
  • Establish, document, disseminate and update the documents and controls Quality Management System.
  • Prepare and perform product, process, supplier, and Corporate management system audits.
  • Collect, maintain, and report statistical data required by the Quality Management System.
  • Assisted quality manager in training employees on quality management system; internal audits.
  • Provide leadership in the continuous improvement of the plant's quality management system.
  • Support and maintain the Quality Management Systems (QMS).
  • Maintain the Online Gage Management System (OGMS).
  • Monitored key quality indicators using eClinical Works or other data management systems to measure outcomes.
  • Used quality monitoring data management systems to compile and track performance at the associate, team and site level.
  • Maintained compliance of the Quality Management System under International Organization for Standardization (ISO).
  • Developed robust rules based quality management system Achieved facility best annual quality performance at hot strip mill

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1 Management System Jobs

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9. Audit Procedures

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high Demand

10. Company Policies

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high Demand
Here's how Company Policies is used in Quality Coordinator jobs:
  • Protected the confidentiality of physician/patient information and adhered to company policies regarding this subject.
  • Completed internal audits of company policies and procedures.
  • Partner with LC Quality Operations colleagues to ensure compliance with all applicable Company Policies, Regulatory requirements, and industry practices.
  • Created and maintained company policies and procedures for the business management system to ensure best practices were being implemented.
  • Interpret specifications, test requests, and company policies and procedures for workers.
  • Maintained all company policies and procedures.
  • Analyze company policies and procedures to ensure efficiency and necessity Developing and driving continuous improvement initiatives.

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11. Performance Improvement

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high Demand
Here's how Performance Improvement is used in Quality Coordinator jobs:
  • Addressed daily staff concerns; implemented and directed all performance improvement and departmental goal initiatives for staff and radiologists.
  • Help achieve quality and performance improvement goals such as increased patient satisfaction and reduced staff overtime
  • Review and report Quality Analysis Performance Improvement for Heart Failure/Transplant and Renal Transplant Committees.
  • Assist in developing performance improvement strategies including performance improvement teams and task forces.
  • Identified areas for performance improvement and trained them on better alternatives.
  • Provided annual reports for critical access and performance improvement.
  • Support Quality Assurance Performance Improvement work plan/initiatives or projects.
  • Promoted quality achievement and performance improvement throughout the organization.
  • Monitor and assign other performance improvement activities as assigned.
  • Develop, implement and evaluate performance improvement activities.
  • Identify trends regarding agency outcomes for performance improvement.
  • Facilitate Performance Improvement Council meetings.
  • Analyze trends, tracking of demographics, and performance improvement planning outcomes via program dashboards.
  • Support nursing and medical staff in quality performance improvement and medical staff peer review.
  • Incorporate outcome to measure performance improvement targets for quality, service, and efficiency.
  • Track chosen performance improvement measures and present data to the transplant teams.
  • Develop performance improvement targets for quality, service, and efficiency.
  • Educated staff and physicians regarding performance improvement processes, initiatives and patient safety.
  • Participated in the development of the Performance Improvement Charter Teams for CHF which resulted in a Rapid Improvement Process initiative.
  • Coordinated performance improvement activities focused on specific NPSG (MDRO) through the use of specific benchmarks and evidence-based practices.

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24 Performance Improvement Jobs

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12. Quality Standards

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high Demand
Here's how Quality Standards is used in Quality Coordinator jobs:
  • Identified quality standards needing improvement and develop enhanced processes resulting in a higher quality product produced under more efficient methods.
  • Interpreted and implemented quality standards.
  • Perform post scanning quality reviews of scanned and indexed documents to ensure meeting the quality standards of 95%.
  • Review complex issues relating to the Clean Water Act and associated water quality standards.
  • Ensured company s quality standards were applied following specific guidelines to mitigate project risks.
  • Evaluated working area for quality standards and issued necessary adjustments to the production crew.
  • Trained production workers on the quality system to ensure quality standards were met.
  • Evaluate and ensure quality standards are met for up to 80 instructors annually.
  • Visited supplier sites to ensure audits pertaining to quality standards were met.
  • Worked directly with engineers to comply with and maintain strict quality standards.
  • Evaluated, monitored and critiqued collectors' calls for quality standards.
  • Establish quality standards to comply with the previous regulation requirements.
  • Contributed to the development of the teams off quality standards.
  • Participated in design of call center quality standards.
  • Created quality standards for production use.
  • Audit applications and compare with HSD to determine if any documentation and/or information will be required for completion within quality standards.
  • Worked with others to put out products against quality standards and operation standards -Created training program and implemented it.
  • Perform daily plant walkthroughs to ensure plant is operating at or above cleanliness and quality standards.
  • Certified lead auditor Working knowledge of ISO-9000, QS9000 and TS16949 quality standards.
  • Trained quality assurance associates in quality standards, company tools and feedback processes.

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13. Data Entry

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high Demand
Here's how Data Entry is used in Quality Coordinator jobs:
  • Performed data entry and analysis, error and efficiency reporting to management.
  • Assisted Human Resources in Resume review, potential Employee selection, data entry of new hires, and new on-boarding procedures.
  • General Office Procedures, Quality Assurance Duties, Filing, Data Entry, Design/Layout of Forms, MSDS Document Control.
  • Reduced paper usage by 50%, data entry time by 50% and information accessibility improved 80%.
  • Maintained accountability for scheduling, data entry, and charge process while successfully managing projects from inception through completion.
  • Assisted HR Department with employee reports, interview packets, and various data entry and filing.
  • Logged errors and followed-up with appropriate staff to correct and recheck data entry modifications.
  • Leaned internal QMS system by consolidating / removing unnecessary forms and data entry.
  • Performed data entry of all the daily production in AS400 system.
  • Audited records and data entry to ensure proper billing and documentation.
  • Train associates in basic data entry in Microsoft Office applications.
  • Trained and supervised a staff of two data entry assistants.
  • Abstracted information through record upload or data entry methods.
  • Use of data entry systems & MS Word, Excel & Office.
  • Monitored employee productivity and conducting training to ensure high data entry accuracy.
  • Managed data entry and analysis for telecom battery production.
  • Oversee all employee data entry work Direct operational procedures for shipment deliveries, handling and keeping inventory current.
  • Performed data entry and generated reports/SCARs, creating and maintaining inspection files in Excel and Word.
  • Scan and verified Emergency Room Charts Cover front desk during vacations Data Entry for ICD-9 codes in the system
  • Contract) Scan Corporate documents, make copies, data entry.

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5 Data Entry Jobs

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14. Customer Complaints

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high Demand
Here's how Customer Complaints is used in Quality Coordinator jobs:
  • Lead or facilitate root cause analysis and implementation of corrective and preventive actions for customer complaints.
  • Compiled and analyzed data related to improvement activities for customer complaints.
  • Process customer complaints regarding quality issues pertaining to products delivered.
  • Documented and resolved customer complaints by implemented PDCA investigations.
  • Investigated customer complaints and implemented corrective actions.
  • Analyzed customer complaints and managed responses.
  • Resolved customer complaints regarding food service.
  • Coordinate customer submissions and customer complaints.
  • Monitored and logged customer complaints.
  • Manage and lead activities of technicians in the consistent application of customer complaints and establish processes.
  • Lead areas of quality assurance, process development, manufacturing, and customer complaints.
  • Initiated and completed customer complaints and deviations on tissue quality or services.
  • Root cause analysis on internal quality concerns and customer complaints.
  • Secured samples involved with customer complaints and help evaluate.
  • Responded to customer complaints and submit corrective actions.
  • Created Corrective Action Reports on any customer complaints.
  • Monitor the QA Quarantine area and process NCMR's for non-conforming products Coordinate customer complaints with departments involved with the discrepancy.
  • Perform preliminary review of customer complaints that have sufficient information, such as record reviews, trending analysis and retention samples.
  • Handled Customer Complaints and Inquiries Placed orders for new and existing customers.
  • Conduct root cause analysts of customer complaints and non-conformances Implement corrective and preventative actions.

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1 Customer Complaints Jobs

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15. CMS

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Here's how CMS is used in Quality Coordinator jobs:
  • Satisfied all CMS regulatory compliance requirements for grievance handling.
  • Assist CQO in achieving and maintaining regulatory compliance including TJC preparation, CMS, State and other regulatory bodies as necessary.
  • Restructured and standardized open record review to ensure compliance with CMS Conditions of Participation and the Joint Commission Standards.
  • Collect, Analyze and report Data for Databases such as: Joint Commission, CMS, and NYSDOH.
  • Analyzed current trends and cost impact of CMS Never Events and Hospital Acquired Conditions.
  • Review and respond to CMS regarding medical necessity cases and report findings.
  • Work with department directors to improve patient satisfaction to meet CMS benchmarks.
  • Service line preparation and participation in CMS and Joint Commission surveys.
  • Chart abstraction for CMS core measures including concurrent chart review.
  • Submitted data required by CMS' Health Plan Management System.
  • Assist with MD teaching regarding Hospice required CMS Guidelines.
  • Processed OASIS for timely submission to CMS.
  • Provided clinical knowledge and expertise of CMS Core Measure Specification Manual and Thomson Reuter's Care Discovery Quality Measures tool.
  • Provided on-going expertise to support hospital committees and departments in maintaining compliance with Joint Commission and CMS Standards.
  • Assist with handling of supervisor calls Ensure compliance with regulatory entities such as CMS.
  • Analyze both CMS and internal membership and disenrollment data.
  • Prepared fQAPI surveys for CMS readiness.
  • Maintained queue's in the companies system(ICMS).
  • Case Manager Review/ CMS/JAICHO Quality Clinical Project Abstractor Ashford Presbyterian Community Hospital
  • Core Measure abstraction and education Member of multiple hospital-wide committees Patient Satisfaction Patient Safety Quality reporting to CMS Occurrence reporting and claims

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3 CMS Jobs

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16. Document Control

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Here's how Document Control is used in Quality Coordinator jobs:
  • Develop, write, and edit manufacturing procedures and manage responsibilities associated with document control.
  • Maintained Document Control Station and managed document issue/retrieval for 40+ stations.
  • Performed document control during the initial application process for ISO-9000 certification.
  • Develop and maintain filing system for quality documents that need to be retained within the document control center.
  • Maintain and initiate procedure review report to management based on the frequency outlined in the document control procedure.
  • Create standard operating procedures, forms, and templates, and handle all aspects of document control.
  • Created, implemented and managed the document control/review aspect of the company's quality management system.
  • Work with Document Control Clerks in preparation for destruction, filing, etc.
  • Update and maintain the quality document control system to meet ISO9001:2000 Standards.
  • Document Control of safety & quality control documents and training records.
  • Document Control Administrator / ISO Administrator, Contact and Escort.
  • Document control, New product launches, Database management
  • Document Control Administrator for RA/QA.
  • Create document control and maintain.
  • Work as Company Document Controller and maintain control of Business Management System documents issue and distribution worldwide.
  • Document Control Responsible for formatting/reformatting, reviewing and the release of internal procedures according to ISO standards.
  • Project Manager for Qpulse, a universal document control and training system.
  • Develop and maintain an electronic document control,retrieval, and archival system
  • Managed supplier audit program, customer complaints, gage calibration program, and document control program divisionwide.
  • Developed and updated the Document Control Register and submittals to EPIC contractor SEG and Qatar Petroleum.

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17. FDA

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Here's how FDA is used in Quality Coordinator jobs:
  • Coordinated Manufacturing effort to comply with Quality requirements for ISO and FDA 14385 regulations and Customer product and systems requirements.
  • Prepared New drugs, new generics, and FDA safety update information presentations to educate committee members and participants.
  • Assemble, track and maintain company-wide training binders and materials to ensure FDA GMP/GCP Compliance.
  • Assisted a team of four analysts with daily tasks associated to staying compliant with FDA.
  • Administered non-conformance system in accordance with FDA, ISO and Baxter internal procedures.
  • Document complaints according to FDA and Abbott Nutrition guidelines and facility policy's.
  • Create Med Watch forms on product malfunctions requiring submission to the FDA.
  • Assist with documentation requests for FDA and TUV audits.
  • Participate in risk assessments and FDA Audits.
  • Manage special projects regarding FDA medication alerts.
  • Conducted claim substantiation for FDA/USDA products.
  • Handle FDA reporting regarding product safety.
  • Provided support on FDA inspections.
  • Keep updated with current Good Manufacturing Practices FDA Requirements and Good Documentation Practices.
  • Process Capabilities Analyst/Quality Coordinator Responsible for maintaining quality management systems according to ISO [ ] FDA and HACCP standards.
  • Reviewed Procedures for accuracy, consistency, and compliance with current GMPs, FDA and other Regulatory Agency standards.
  • Execute special requested projects involving DHR's, including external audits ( FDA, BSI, etc.)
  • Designed "QA Library" as a knowledge base for colleagues to learn new topics of food safety and FDA regulations.
  • Worked from Clifton Park NY facility) Dealt with customers / suppliers regarding FDA Compliance information.
  • Worked from NY facility) Dealt with both customers and suppliers in regards to retrieving and sending FDA Compliance information.

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1 FDA Jobs

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18. Oversight

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Here's how Oversight is used in Quality Coordinator jobs:
  • Facilitated Quality Improvement Oversight Trustee Committee, Critical Access Hospital State Accreditation, and Joint Commission National Safety goals.
  • Directed oversight and project management of all air permitting and associated compliance activities for Texas and Louisiana production fields.
  • Provided technical assistance, training and increased oversight when state contract violations occurred.
  • Provided technical assistance, training and increased oversight when substandard conditions were cited.
  • Enhanced PM and executive oversight of supplier work performance via communications plan improvements.
  • Provided oversight of all machine operations in a lithographic plate manufacturing facility.
  • Provided oversight, data management and Questionnaire development for HEDIS reporting.
  • Established links and schedules to insure everything is covered and updated within a reasonable period to ensure there are no oversights.
  • Provide oversight and leadership for 165 Childcare Centers/directors through Kentucky's Quality Rating System through technical assistance and best practice strategies.
  • Facilitated quality improvement committees to focus on medical oversight, end of life care and transitions of care within the organization.
  • Field Property Supervisor: Provided quality oversight, coaching and mentoring of Staff Appraisers and supervision of Independent Appraisal Firms.
  • Increased system success rate by 38% by recommending procedural changes which were adopted under my oversight.
  • Provide oversight and management for a 762 facility consisting of 2 hospital and 15 clinics.
  • Provided oversight of grievance investigation/resolution and completion while adhering to regulatory timeframes.
  • Set up and on-going oversight of Nursing Department QI initiatives.
  • Provided oversight to all duties involved in advancing patient-centric healthcare, pay for performance initiatives, and process evaluation.
  • Provided oversight, support and analysis of healthcare data to selected medical facilites host sites.

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19. Ppap

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Here's how Ppap is used in Quality Coordinator jobs:
  • Document Control, PPAP, MRB, customer complaint/CAR/CAPA and training for tools implemented to maintain compliance with ISO/TS 16949.
  • Implement quality related documents for program launches, process flow, PFMEA, control plans work instructions and submit PPAP.
  • Review PPAP's packages to ensure proper parts are sent are that the design and specifications are within tolerance.
  • Performed PPAP, control plan, SPC analysis, defect reports, member of corrective action & APQP team.
  • Utilized Production Part Approval Process (PPAP) and APQP requirements and submissions for automotive customers.
  • Assisted in PPAP approval, FMEA, Control Plans, Process Flows and shipping documents.
  • Assisted QA Manager and Engineering department in Production Part Approval Process (PPAP) preparations.
  • Support launch activities and provide information needed for PPAP, APQP, and PFMEAS.
  • Assist with PPAP documentation, write and maintain work instructions for shop floor.
  • Manage the Plant's PPAP process and Corrective Action program.
  • Assist with PPAP, APQP and feasibility analysis applications.
  • Write ISO 9000 based procedures and work instructions, FMEA's and PPAP's.
  • Prepare APQP, PPAP, PFMEA, Control Plans and Process Flow.
  • Reviewed PPAP, FMEA, Control Plans, Process Flows.
  • Assist FAI, PPAP documents.
  • Conceptualized the New Product Introduction module based on AIAG's PPAP and APQP standards.
  • Produce reports to update management of 90 day look ahead on PPAP status.
  • Prepared quality reports, PPAPs and SOP drafts.
  • Performed PPAPs (ISIR's), layout inspection, final audits, gage calibration and recall.
  • Maintain proper quality documents ( inspection reports, ppap documentation, etc.).

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20. Medical Records

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Here's how Medical Records is used in Quality Coordinator jobs:
  • Detailed review of medical records, psychiatric documentation and clinical assessments for compliance with state requirements.
  • Perform medical records reviews, including mortality, operative and invasive procedures, sentinel events.
  • Facilitate resolution of any discrepancies between claims and practice medical records.
  • Request medical records confirming services provided per members statements.
  • Facilitate and analyze audit functions of medical records.
  • Retrieved, reviewed and abstracted clinical information for over 2100 medical records for assigned states to successfully complete HEDIS project.
  • Serve as a Documentation Specialist for the ED and a Supervisor for scanning and quality control of medical records.
  • Collected and organized medical records to use for HEDIS data collection and reporting by contacting provider offices and hospitals.
  • Communicate pertinent care and/or clinical information to the health plan for follow-up or inclusion in Company s medical records.
  • Audit medical records and monitor performance measures for health care risk management, sentinel events and trends.
  • Assist QA personnel with accurate review of medical records in order to minimize or eliminate duplicate requests.
  • Abstracted medical records data from records faxed to the office by providers who preferred to do so.
  • Looked up claims to re-pursue medical records and sent out the request.
  • Tracked and prepared requests for the release of confidential medical records.
  • Manage all medical records in ER Department.
  • Analyze medical records for completeness, consistency, and compliance with the Joint Commission on Accreditation of Healthcare Organizations.
  • Abstracted billing data from medical records and appended it into the department of healthcare finance database.
  • Research medical records for quality services, schedule appointments, hedis
  • Scan and upload medical records into Cactus and Softheon.
  • Update access data base for shared cases Generates reports for monthly meetings Request medical records request

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6 Medical Records Jobs

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21. Corrective Action

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Here's how Corrective Action is used in Quality Coordinator jobs:
  • Work collaboratively with leadership and department heads to formulate responses to accreditation and regulatory findings/inquiries (corrective action plans).
  • Monitored safety metrics and investigated incidents and service quality issues, ensuring implementation of preventive and corrective actions.
  • Reacted immediately to protect customers and initiate root cause investigation and corrective action plan.
  • Initiated and issued internal corrective actions when standard operating procedures were not followed.
  • Direct responsibility for Supplier Corrective Action Process and supplier audits.
  • Participate in out-of-specification and failure investigations and recommend corrective actions.
  • Maintained nonconformity reporting, root cause analysis and corrective actions.
  • Performed quality investigations and corrective action reporting.
  • Implemented Corrective Action Procedures for non-conformance issues.
  • Review Engineering Projects, applying utilization criteria to determine the need for corrective actions or NCR's.
  • Analyze reworks and customer complaints by subsequently forming new procedures by taking corrective action.
  • Maintained Corrective Action Request (CAR) files on all parts in production.
  • Perform Root Cause Analysis and issue Corrective Actions upon determining root cause.
  • Provided feedback and recommends corrective action plans to address issues identified.
  • Collect and analysis data, Chart reviews, corrective action plans.
  • Performed internal audits and follow-up on corrective actions on time.
  • Establish corrective action and follow up to ensure its effectiveness.
  • Verified completion of Corrective Action Request (CAR).
  • Processed Supplier and Customer Corrective Actions.
  • Communicate any errors/discrepancies found on alerts, cases or SARs to the appropriate individuals; ensure corrective action is taken.

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9 Corrective Action Jobs

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22. Data Collection

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Here's how Data Collection is used in Quality Coordinator jobs:
  • Managed process of clinical data collection, analysis and reporting * Support of regulatory requirements.
  • Coordinate data collection and analysis for multiple projects and efficiently schedule technicians and analysts.
  • Implement quality improvement projects involving data collection, validation, analysis, and reporting.
  • Work with specific Independent and hospital Laboratories for data collection.
  • Assisted with data collection in support of quality improvement initiatives.
  • Developed Excel databases for data collection and analysis.
  • Implemented an electronic bar coded data collection system.
  • Perform data collection and interpretation using charts, graphs and SPC (statistical process control) programs.
  • Project Team Manager for action team meetings--data collection, tracking, internal communication coordinator.
  • Led effort to automate quality assurance data collection process for project outcomes.
  • Identified top trends via data collection and reported top errors weekly.
  • Defined and implemented the process for data collection of specimen defects.
  • Assist with data collection related to proper coding and documentation.
  • Oversee data collection and accuracy of state data indicators.
  • Required to maintain data collection for supports feedback.
  • Performed reliability checks on surveillance data Maintained summary grid of data collection metrics and provided drilled down reports as requested.

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3 Data Collection Jobs

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23. Quality Checks

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Here's how Quality Checks is used in Quality Coordinator jobs:
  • Generate production / priority schedule for auditors to perform quality checks on product being manufactured.
  • Evaluate programs; perform quality checks, and develop and/or revise processes as appropriate.3.
  • Preformed daily quality checks on various types of plastics and reported to quality manager.
  • Use proprietary software applications to complete quality checks on all outgoing reports.
  • Performed quality checks on product in production to ensure quality compliance.
  • Perform quality checks on product using ISO guidelines.
  • Performed quality checks using taper gages, micrometers, calipers, and tape measures.
  • Conduct knowledge transfer, reviews and Quality checks on the deliverables.

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24. SPC

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Here's how SPC is used in Quality Coordinator jobs:
  • Initiated Incoming Chemical Certificate of Analysis database and subsequent transition into facility SPC engine.
  • Attend the daily production meetings, use SPC to enact process/tooling changes on the floor and to the machines.
  • Trained employees on SPC application and techniques, sampling plan, and all phases of QA related inspections.
  • Assist in teaching of Basic SPC Practical Problem Solving Workshop Coordinator Local 2166 Union Positions Held:
  • Maintained environmental plans for Cadillac Plant - PIPP, SWP3, and SPCC.
  • Collected data for SPC studies using calipers and inputted data into computer.
  • Developed vendor certification, SPC, and process improvement programs.
  • Directed and assisted in SPC and quality improvement projects.
  • Apply Statistical process control SPC methods for analyzing data.
  • Compiled and analyzed SPC data to provide to customers.
  • Trained management and employees in SPC and Quality Methods.
  • Develop and train personnel in the use of SPC.
  • Perform ISIR's and monthly SPC capability studies.
  • Implemented, maintained and trained for SPC program.
  • Trained staff in SPC and process improvements.
  • Trained employees on SPC, SPS, TQC and TQM.
  • Trained employees on how to conduct weight checks (SPC run rules), titration, and metal detection checks.
  • Reduced Raw Material cost by [ ] by collecting SPC data, improving dies and evaluating specification limits.
  • Measure parts on SPC gages.
  • Created customer returns process with tracking tool (Access) Creation and Management of MRB Controls implementation (SPC)

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25. Patient Care

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Here's how Patient Care is used in Quality Coordinator jobs:
  • Collaborated in the development and implementation of the Emergency Department pediatric patient care policies and guidelines.
  • Collaborated with the Information Systems department to improve quality and coordination of clinical patient care.
  • Provided patient outreaches and coordinated patient care by scheduling appointments and making referrals.
  • Coordinated communication of information relevant to the patient care process.
  • Identified improvement initiatives that impacted patient care and outcomes.
  • Assist the Resident Evaluation Committee with quality outcome data to ensure competency of patient care measures.
  • Educate Nursing Department, Physicians, and Staff involved in Patient Care in all required areas.
  • Assisted in the development of patient care instructional material to promote optimal patient care partnerships.
  • Performed full range of general radiography / mammography procedures and duties related to patient care.
  • Assist in monitoring trends in patient care for quality and safety issues as indicated.
  • Coordinated with nursing teams to ensure optimal levels of patient care and safety.
  • Enhance nursing and patient care technicians in development and quality of patient care.
  • Coordinated with the Medical Staff leaders to improve quality of patient care.
  • Acted as patient advocate to ensure quality patient care standards were maintained.
  • Create reports for transparency and awareness for Administration and Patient Care Units.
  • Developed methods to assess patient care quality using screening data.
  • Assist with transplant clinics and patient care.
  • Demonstrated in-depth knowledge and understanding of key evidence based practice standards utilizing benchmarking opportunities and other patient care standards of practice.
  • Worked collaboratively with all other patient care and support department managers and physicians in meeting identified quality and operational metrics 1.
  • Provided inservice education and participated in planning, formulation, and updating of patient care-related policy and procedures.

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9 Patient Care Jobs

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26. Sigma

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Here's how Sigma is used in Quality Coordinator jobs:
  • Participated in Six Sigma projects which led to the implementation of several standard operating procedures.
  • Implemented Six Sigma methodologies along with Six Sigma internal practitioners for Outsourced projects.
  • Participated in Quality Improvement projects utilizing Six Sigma.
  • Lead numerous improvement initiatives using Lean and Six Sigma tools and principles (results are confidential).
  • Ensured 6 Sigma Quality parameters for production as well as 5S implementation in laboratory and production.
  • Lead projects for process and product improvement through utilization of lean/six sigma tools and techniques.
  • Provided on the job training in Statistical Analysis for Six Sigma candidates.
  • Root Cause Analysis Six Sigma for sentinel events determinations and grievances.
  • Lead & Perform monthly updates of current Six Sigma projects.
  • Initiate and complete 6 Sigma/Green Belt projects as needed.
  • Directed Six Sigma projects and managed databases.
  • Lean Six Sigma Yellow Belt certified.
  • Completed 6 individual Six Sigma projects.
  • Lean Six Sigma certification.. Health and Safety Lead Representative.
  • Manage the day to day operations of the department Lead Lean Six Sigma PI teams for the Transplant Program.
  • Utilized Six Sigma training to develop and monitor key metrics to assess the quality of products and processes.
  • Reduced scrap in hydraulics value stream by $54,000.00 annually through Six Sigma project completion.
  • Supervised Quality/Testing Technicians Coordinated Six-Sigma scrap reduction project resulting in $50k cost savings Developed and led supplier certification program
  • Conducted 8 sigma offsite ECAP's and 6 sigma on site ECAP's on all rebuilt machines.
  • Recruited by Yazaki) Developed and championed corp. problem solving, using Shainin Red X and Six Sigma methodology.

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27. Fmea

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Here's how Fmea is used in Quality Coordinator jobs:
  • Coordinate quality initiatives throughout hospital organization, direct FMEAS, root cause analysts and quality improvement.
  • Cross functional Team development and implementation of PFMEA, Control Plan, and Work Instruction documentation for the shop floor.
  • Maintain and routinely update (quarterly) the Process Flow Diagram, FMEA, and the Control Plan.
  • Utilized Value Stream mapping, SIPOC and FMEA to evaluate the whole production system and reduce variation.
  • Maintain up-to-date certification records on all test equipment, update quarterly FMEA documents.
  • Reduced process variability by performing SPC, PFMEA, and Process Capability Studies.
  • Led FMEA Teams for Patient Safety Issues.
  • Facilitated over 30 FMEAs with full written documentation and action plans Facilitated employee performance teams.
  • Contributed into product FMEAs/ PFMEAs reviews.

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28. Osha

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Here's how Osha is used in Quality Coordinator jobs:
  • Developed and conducts satellite classroom training programs based on applicable EPA and OSHA regulations, NFPA 70-E, and DoD standards.
  • Developed divisional databases for 3 divisions; including OSHA training, internal quality problems, and return authorization databases.
  • Ensured procedures remained in compliance with AK, OSHA, and state requirements for environmental and safety standards.
  • Acquired quotes and appointments as necessary for these services to ensure all equipment remained OSHA/safety compliant.
  • Provide training to employees to promote understanding with OSHA compliance and safety oriented behavior.
  • Trained employees on OSHA rules and regulation for forklift and confined space usage.
  • Keep current on OSHA safety, Federal Acquisition Regulations standards service contract act.
  • Manage all claims relating to workers compensation and maintain OSHA 300 log.
  • Assisted in annual mock OSHA facility auditing with OSHA certified trainers.
  • Performed gap analysis and developed an OSHA compliant safety program.
  • Make sure that all OSHA regulations pertaining to blood borne pathogens were in compliance.
  • Do trainings on all safety and OSHA related topics.
  • Train employees on proper documentaRon standards (LHB) (ISO), and standard safety topics (OSHA).

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29. Core Measures

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Here's how Core Measures is used in Quality Coordinator jobs:
  • Performed concurrent medical record reviews and system-wide audits to ensure consistency with Joint Commission cardiac core measures.
  • Perform medical record auditing for Core Measures, abstracting and entering clinical data into data bases.
  • Core measures are a group of diagnoses that CMS monitors quarterly for clinical compliance.
  • Abstract charts for compliance with Core Measures and provide education as needed.
  • Joint Commission and CMS core measures data abstraction and transmission.
  • Provided training and resource for staff and physicians of all requireddocumentation for core measures and any changes in Quality Reporting.
  • Core measures, clinical informatics, meaningful use and eCQM

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30. Control Plans

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Here's how Control Plans is used in Quality Coordinator jobs:
  • Maintain quality documentation, process sheets, and control plans, work instructions, quality procedures, and external customer documentation.
  • Support on QA Engineering for the Quality Control Plans and Failure Mode and Effects Analysis generation process.
  • Coordinated APQP, PPAP, Control Plans, state documentation, inspections, and gauging.
  • Layer Process Audits, Control Plans audits, Standard Work & Improvement of Work Instructions.
  • Preformed Quarterly Reviews of FEMA (Failure Mode Effect Analysis) and Control Plans.
  • Created and maintained PPAP documentation (Flow, FMEA, Control Plans).
  • Conducted meetings with Suppliers to discuss cause and corrective actions utilizing control plans.
  • Developed control plans, preventative maintenance programs, and inspection protocols.
  • Developed Umbrella (control plans) for Quality Operating systems.
  • Develop Control Plans for change or new product development.
  • Keep track of RMA log, MCAPA logs, SPC data, Control Plans.
  • Developed related control plans, inspection and testing techniques Determined disposition of all non-conforming product
  • Selected Responsibilities: Wrote 100% of procedures, work instructions and developed control plans.
  • Developed Quality Control Plans (QCPs).
  • Converted QA documents from previous standard to updated standard of ITW Tomco, including flow charts, control plans and FMEAs.
  • Completed Control Plans, Gage R&R studies, reviewed SPC data and participated in FMEAs and DOEs.
  • Monitor Control Plans Check and monitor Kronos daily/ weekly.

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2 Control Plans Jobs

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31. Hedis

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low Demand
Here's how Hedis is used in Quality Coordinator jobs:
  • Ensured that HEDIS processes and outcomes comply with all applicable accreditation standards and regulatory requirements.
  • Perform retrospective and concurrent chart reviews for designated populations according to HEDIS/Star specifications.
  • Project management experience with HEDIS and sole responsibility for other databases and reporting.
  • Extracted, manipulated and interpreted data collected using various HEDIS software methodologies.
  • Find the HEDIS Delinquencies by PCP with member details on measures that need to be capture in Point of Care.
  • Develop and coordinate HEDIS provider/staff education, gap audit list distribution, updates and corrections.
  • Review of patients charts for compliance with the HEDIS measures.
  • Pursued records for HEDIS audit.
  • Assist in maintaining compliance with TJC, HEDIS, HRSA, DHEC etc.
  • Validated thousands of patients' records in accordance with Healthcare Effectiveness Data and Information Set (HEDIS).
  • Coordinated, collected, abstracted and performed overreads for HEDIS project, managing complex measure.
  • Conduct Member Advocate trainings related to HEDIS/QARR and coding.
  • Analyzed and ran reports on HEDIS/Stars data, utilizing Humana quality tools (EAFs/OSQRs/Job Aids/analytics).

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32. Medicaid

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Here's how Medicaid is used in Quality Coordinator jobs:
  • Provided intervention, education and abstraction of Centers for Medicare/Medicaid Services and The Joint Commission Quality Measures.
  • Assisted with Medicaid applications for mom/baby and qualifying adults.
  • Audited patient records in anticipation of Medicare audit of Special Needs Patents, (both Medicare and Medicaid eligible patients.)
  • Screen patients for Financial Assistance, makes appropriate referrals to County Medicaid, Non-County Medicaid, Emergency Medicaid, and/or MediCredit.
  • Research, evaluate, and interpret applicable federal and state laws and regulations regarding Medicare, Health insurances and Medicaid benefits.
  • Generated monthly outcomes report of selected Medicaid member performance measures to Georgia Department of Community Health Service (DCH).
  • Implemented data-driven patient outreach program for Medicaid participants that led to an overall increase in HEDIS preventative care measure scores.
  • Conduct financial and Medicare/Medicaid training for staff in ER registration, OP registration, and the Patient Liaison Unit.
  • Full knowledge of NYS Facilitated Enrollment guidelines regarding Child Health Plus, Medicaid and Family Health Plus Programs.
  • Processed claims related to BlueCare that was marketed to the Medicaid population in the state of Tennessee.
  • Arrange payment and help patients apply for Medicaid and financial aid.
  • Home Based Position) Audit Oasis for accuracy and completion to Medicare/Medicaid/Private Insurance, Team work with clinical staff and agency
  • Provided Medicaid members assistance with setting up Dr. appointments Adjusted Medicaid claims using Microsoft Excel
  • Full knowledge of New York State Facilitated Enrollment Guidelines regarding enrollment and recertification of Child Health Plus, Medicaid Programs.
  • Process application for Medicaid, Long Term Care, Screen all patients for Charity, Medicredit.
  • Analyze Government and Medicaid subrogation claim adjudication with an emphasis on paid and rejected claims.

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1 Medicaid Jobs

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33. Data Analysis

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Here's how Data Analysis is used in Quality Coordinator jobs:
  • Performed data analysis and provided recommendations to improve the Quality Management System.
  • Conducted research and data analysis for departmental reports and instructional assessment measures.
  • Coordinated statistical data analysis, design, and information flow.
  • Identify opportunities for improvement based on data analysis.
  • Report data analysis and nonconforming material to Roller.
  • Perform statistical analysis and data analysis.
  • Complete data analysis on a wide variety of subjects, i.e., utilization rates, incident reporting, client satisfaction.
  • Provide data entry & prepares various department logs, reports, data analysis, root cause investigation.
  • Provide data collection, data management, and data analysis for the company's major processes.
  • Performed team data analysis and provide reports on trends, root causes and improvements.
  • Completed data analysis to drive team decisions in developing a lean process flow.
  • Build ad hawk reports via Excel for management presentation and data analysis.
  • Developed new tools to streamline and improve quality data analysis and reporting.
  • Supported Product & Package development team in establishing analytical specs, based on data analysis, and identified opportunities for improvement.
  • Implement letter campaigns, data analysis, outreach (member and prescriber) to improve cost effective medication use.
  • Perform data analysis for comparison of test methods Create control charts for properties of raw materials and manufactured products.

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2 Data Analysis Jobs

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34. Peer Review

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Here's how Peer Review is used in Quality Coordinator jobs:
  • Maintained and developed the peer review database and providing statistics to medical staff, performance improvement committees and administration.
  • Developed and managed the medical staff Ongoing Professional Practice Evaluation, Focused Professional Practice Evaluation and Peer Review.
  • Collaborated with Medical Staff Office in development and implementation of an effective and efficient peer review process.
  • Peer Review Organization correspondent, Maryland Indicator Project Coordinator.
  • Developed and implemented medical quality management/peer review programs.
  • Ensured that all cases referred to Peer Review are dealt with according to hospital Peer Review policy and medical staff bylaws.
  • Created and coordinated Peer Review and Root Cause Analysis materials and processes for improved quality assurance and regulatory reporting;.
  • Headed team project to design and implement a peer review process aimed at improving team member and department performance.
  • Abstract data from charts in accordance with established criteria by completing forms correctly and expediting submission to Peer Review.
  • Gather packet materials and distribute to voting members each month for monthly Peer Review Subcommittee meetings.
  • Assisted the Chief Medical Officer in the preparation/scheduling for monthly Peer Review meetings.
  • Work closely with Risk Dept for maintaining and assisting with Peer reviews.
  • Collaborate with Medical Staff to establish a physician peer review committee.
  • Implemented new peer review meetings.
  • Coordinated and monitored Physician Peer Review Process for surgeons including general, thoracic, vascular, ENT, neuro, anesthesia.
  • Assisted with credentialing of Physicians, APRNs, and PAs, including ongoing and focused Provider Professional Evaluations and Provider Peer Review

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35. Powerpoint

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low Demand
Here's how Powerpoint is used in Quality Coordinator jobs:
  • Improved training material by answering three important questions to increase adherence to policies and procedures and incorporated them into PowerPoint presentations.
  • Prepare PowerPoint presentations for multiple sources across the hospital related to Quality and Patient Safety and other supporting material.
  • Assisted radiologists with speaking engagements, including producing PowerPoint presentations.
  • Work with Microsoft applications (Word, Excel, PowerPoint, Outlook) and other internal computer programs.
  • Support Launch Leader as needed, producing reports from internal tracking system as well as PowerPoint presentations.
  • Run weekly and monthly quality reports* Create data excel sheets* Create word documents* Create PowerPoint Presentations.
  • Created and distributed important meeting materials using Microsoft Word, Excel and PowerPoint.
  • Updated ECO MS PowerPoint to current procedures as ECO program evolved.
  • Trained computer users in Midas, PowerPoint, and Excel.
  • Utilized SalesForce, SAP, EtQ, MS Word, Excel and PowerPoint.
  • Presented weekly powerpoint presentations to executive team.
  • Created and executed numerous projects using Microsoft Excel, and Powerpoint.

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36. Quality Program

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Here's how Quality Program is used in Quality Coordinator jobs:
  • Created Data Quality program for insurance verification and patient registration staff.
  • Managed safety and quality programs in a manufacturing environment.
  • Assisted Quality Manager in updating and auditing plant quality programs: HACCP, GMP, Allergen, SSOP's.
  • Completed daily HACCP, production, and quality record reviews and statistical analysis of food safety and quality programs.
  • Consulted with contractors and subcontractor on developing policy, procedures and work instructions for their quality program manual.
  • Launched a motivational reward program for the customer service staff to support the new quality program.
  • Write, implement and monitor NSM Central Kitchen, food safety and quality programs.
  • Maintain lab equipment and supplies for the volunteers and the water quality program.
  • Provide support to the Customer Quality Programs team and other Quality Management.
  • Audit contractors and subcontractors quality program to FTA and ISO9000 program.
  • Redesigned quality program to enhance the quality of the call.
  • Reviewed all contracts for compliance with Quality Program.
  • Develop and oversee the Quality Plan for year in tandem with strategic planning, to facilitate a successful Quality Program.
  • Create quality program(s), report results to senior management and manage employee training to ensure compliance.
  • Applied criteria from the Malcolm Baldrige National Quality program to improve quality and efficiency of the credit center.
  • Assist QA manager in implementing the Quality program for the other facilities the QA manager is responsible for.
  • Implement and manage the I-405 Sepulveda Pass Design-Build Project Quality Program.
  • Oversee the daily operations of a multi-faceted tribal air quality program.
  • Develop procedures for the creation of a documented quality program.
  • Created and implemented all quality programs for our frontline team.

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37. GMP

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Here's how GMP is used in Quality Coordinator jobs:
  • Ensured regulatory compliance to GMP standards and medical device regulations (FDA, ISO9001 / ISO 13485 and MDD).
  • Train and develop associates on the following; Safety, GMP, Food Safety, and Quality Operations.
  • Enter historical data such as training records into database using rules of GMP into Compliance Pro software.
  • Communicated via e-mail with our GLP and GMP Vendors monthly or quarterly requesting non-conformance issues.
  • Perform GMP audits in various areas of the plant, Perform QCMS audits as assigned.
  • Ensured GMP compliance guidelines are followed to assure 21 CFR parts 210 and 211 compliance.
  • Present new hire Quality, GMP and GXP orientation segments as a Corporate Trainer.
  • Provided orientation QC departments and enforces GMP guidelines.
  • Assured good manufacturing practices (GMP).
  • Monitor and enforce company's GMP regulations.
  • Enforced all GMP's and SOP's.
  • Follow GMP's, SOP's requirements.
  • Identify vendors requiring qualification or re-qualification for cGMP.
  • Inspect all documents provided by production, as well as, quality paperwork to ensure it has been cGMP.
  • Train operators and engineers in GMP, Amcor SOP's, Statistics and Root Cause Analysis.
  • Developed, wrote, and performed cGMP validations for a clinical laboratory.
  • Adhere to all cGMP and safety requirements.
  • Coordinate documentation control units as per cGMP.
  • Conducted annual cGMP training on employees.
  • Reassessed GMPs and quality SOPs for both facilities.

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38. Haccp

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Here's how Haccp is used in Quality Coordinator jobs:
  • Co-developed an audit book that organized the numerous internal verification, validation and audits required by the HACCP and SQF plans.
  • Implemented quality policies and improvements throughout manufacturing zones including: HACCP, SSOP, ISO-9000, GMP, CSEM.
  • Maintained programs specified in local HACCP and SQF plans resulting in an SQF audit score of 95.
  • Managed slaughter, raw processing, and further processing HACCP (food safety) plans.
  • Involved with the Hazard Analysis and Critical Control Point (HACCP) program updates quarterly.
  • Completed HACCP and SQF training and passed SQF test to become a SQF practitioner.
  • Assist in the development and establishment of the HACCP program.
  • Facilitated HACCP programs for the plant (Allergens).
  • Help management with Quality and HACCP orientation training.
  • Experience with Food Safety Procedures, HACCP.
  • Assist in the management of the HACCP program, updating drawings, procedures, formulas, CCPs, training etc.
  • Conducted Food safety, HACCP, Quality & GMPs training of all plant employees including supervisors/department heads.
  • Provide training to plant personnel on various Quality Programs including HACCP, CCPs, GMP, Net Contents, and documentation.
  • Developed the company's food safety program, including SOPs, SSOPs, HACCP Plan, and Prerequisite Program.

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39. Raw Materials

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Here's how Raw Materials is used in Quality Coordinator jobs:
  • Coordinated with engineering tolerances and material specification for raw materials.
  • Supplied production with raw materials and maintained accountability reports.
  • Verified inbound raw materials to established specifications.
  • Created and approved labels used for shipping and packaging of raw materials, components, and finished products.
  • Assist in procurement of raw materials and strategic planning of materials to include vendor analysis and relationships.
  • Conducted routine and non-routine analyses of in-process materials, raw materials, finished goods and samples.
  • Perform holding and releasing responsibilities for finished product, raw materials, and packaging.
  • Established and co-managed Quality Control lab to test and verify incoming raw materials.
  • Reported to Corporate Quality personal concerning any issues with raw materials and vendors.
  • Schedule receipt of raw materials based in production needs via MPR.
  • Inspect production parts and raw materials needed to support production.
  • Inspect raw materials as they come in to plant.
  • Performed part layout/testing and inspection of incoming raw materials.
  • Implemented the Incoming Inspection Process for Raw Materials.
  • Maintained the quality of incoming raw materials.
  • Receive and inspect raw materials.
  • Head of all quality testing and inspection processes of all raw materials & finished products.
  • Compiled item numbers for all raw materials and input all Rupari specifications.

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1 Raw Materials Jobs

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40. R

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low Demand
Here's how R is used in Quality Coordinator jobs:
  • Project manager, implemented enterprise-wide unit level quality and patient safety metrics.
  • Provide environmental and safety support to operations personnel, as needed.
  • Analyze and report statistical variance with product deficiencies utilizing Microsoft Office.
  • Implemented Quality Induction Training program and Forklift Certification.
  • Maintained records of incidents internally and externally.
  • Participated executive quality leaders group member.
  • Identified targeted patient population per primary care provider (PCP) referral and registry reports.
  • Perform receiving, final assembly, in process, and final inspection when necessary.
  • Provided self-management support, patient education, and coordination of patient care.
  • Manage and Inventory all materials in the QA warehouse utilizing SAP.
  • Managed online third party safety accounts as required by customers.
  • Manage and coordinate all defective products for return utilizing SAP.
  • Updated and maintain Spill Contingency and Emergency Response plan.
  • Maintain the company's Customer Complaint process.
  • Maintain the company's calibration program.
  • Maintain the company's NCP process.
  • Implemented new policies and procedures.
  • Conduct internal audits of processes.
  • Certified LEAD Facilitator, and participating team member in lean, value stream mapping and Kaizen events.
  • Report writing with Midas, Statit and Crystal Reporting.

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41. Quality Initiatives

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low Demand
Here's how Quality Initiatives is used in Quality Coordinator jobs:
  • Participated in community-based events related to quality initiatives (health fairs, school based organizations and health activities).
  • Provided upper management monthly and quarterly updates on quality initiatives and evaluation of quality systems.
  • Coached and conducted performance assessments with 15-25 organizations involved in quality initiatives.
  • Reviewed and approved supplier quality initiatives to meet contractual requirements.
  • Estimated personnel requirements to meet projects' quality initiatives.
  • Developed quality initiatives and supported QM Program activities.
  • Compiled reports for quality initiatives organization-wide.
  • Conduct on-site visits to extract data using various EMR systems and provide provider and staff instruction on the Clinical Quality Initiatives.
  • Lead and promote quality improvement efforts in conjunction with the company's quality initiatives.
  • Coordinate the QA/QI measures, outcome and reporting for the hospitals quality initiatives.
  • Report quality initiatives to the Board of Trustees.
  • Coordinated performance improvement activities focused on specific patientservice lines or nursing/medical and/or organizational quality initiatives with specific benchmarks and evidence-based practices.
  • Provide coordination of quality initiatives and measures reporting at Benefis Healthcare.

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42. Ncqa

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low Demand
Here's how Ncqa is used in Quality Coordinator jobs:
  • Maintain documentation for quality improvement activities on a concurrent basis in accordance with NCQA standards.
  • Perform research pertaining to documentation requirements for external accreditation organizations, NCQA and URAC.
  • Support Quality Director by preparing NCQA documents for submission and maintaining Quality meetings.
  • Participated in organizational preparation for NCQA accreditation.
  • Played an integral part in achieving 3 year accreditation by the National Committee for Quality Assurance(NCQA)
  • Submit documented evidence to Sr. Director of Quality Performance and to Medical Coding Analyst to match NCQA regulations.
  • Lead coordinator in preparation for National Committee of Quality Assurance (NCQA) survey that received three-year accreditation.
  • Created an Access Quality Complaint tracking database designed to meet NCQA standards (accepted and implemented).
  • Assume leadership in pursuing and maintaining NCQA accreditation, URAC certification and compliance associated with the requirements.
  • Achieved NCQA recognition status for PCMH (Level-2) to further advance quality in health care.
  • Develop Policies & Procedures for accreditation organizations as NCQA, URAC and HEDIS data collection.
  • Assisted in HEDIS measure that developed by the National Committee for Quality Assurance (NCQA)
  • Support, implement and oversee NCQA mandated program at the Health Plan level.
  • Research issues that arise during HEDIS data collection to comply with NCQA standards.
  • Drafted monthly reports for NCQA top complaints and top provider calls.
  • Analyze & trend statistical data from member services for NCQA purposes.
  • Maintained on-going Health Check and Medical Record audits and analysis based on NCQA standards.
  • Achieved Disease Management NCQA reaccreditation at greater than 98%.
  • Assisted all departments in the completion of their NCQA roadmaps.
  • Coordinate Quality Initiatives Direct Reporting to Upper Management Oversight of HEDIS & NCQA submissions Implementation of improvement strategies

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43. Customer Requirements

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low Demand
Here's how Customer Requirements is used in Quality Coordinator jobs:
  • Collect and maintain all documents necessary to define a product configuration and control manufacturing processes that insure conformance to customer requirements.
  • Analyzed data for statistical process control and to verify customer requirements were met.
  • Support current ISO 9000 Certification and future customer requirements relative to Quality Components.
  • Identified customer needs, evaluated and adapted marketing plans reflecting customer requirements.
  • Supported quality planning activity to ensure customer requirements were met.
  • Perform visual inspections and provide training to specific customer requirements.
  • Implement all inspection criteria in accordance with customer requirements.
  • Train all quality inspectors for customer requirements.
  • Perform inspections and audits on all outbound products to ensure devices had completed all process steps according to customer requirements.
  • Maintain inventory and review all orders for proper packaging, labeling, and any special customer requirements.
  • Review BOM's for special program builds and assure proper materials meet all customer requirements.
  • Review and maintain customer requirements, circulate any print changes to internal departments.
  • Manage department employees and the sites Quality Management Systems to meet customer requirements.
  • Audited entire plant to ensure standard requirements and customer requirements were being met.
  • Plan and schedule FAI requirements per AS9102 and customer requirements.
  • Generated first article/final inspection reports by bubbling blueprints per customer requirements and recording dimensions onto an excel spreadsheet with macros.
  • Maintained constant communication with senior management to identify customer requirements and ensure highest levels of satisfaction.
  • Establish and improve procedures and practices to meet or exceed customer requirements.
  • Assemble traceability documentation per customer requirements as designed on Sales Order and WCS traceability level.

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44. Special Projects

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low Demand
Here's how Special Projects is used in Quality Coordinator jobs:
  • Identified quality/patient safety issues and facilitated special projects utilizing group theory, change theory and negotiation.
  • Coordinated special projects, conducted quality assurance monitoring for telephone directories in publishing offices.
  • Provided assistance in special projects including strike preparation, presentations and environmental issues.
  • Monitored and updated department records such as budgets, special projects, expenditures, utility usage posting, and petty cash.
  • Assist with special projects and serve as SME in a variety of quality improvement teams on an as needed basis.
  • Identify and work to solve problems, collaborate on special projects as necessary.
  • Worked with managers and staff from different departments on special projects.
  • Complete any special projects to support the Engineering Quality Assurance departments.
  • Worked with audiovisual associates to produce videos for special projects.
  • Completed special projects for the Quality Assurance Team.
  • Assist Quality team in special projects as needed.
  • Perform special projects assigned by group leader.
  • Assisted with New Hires and special projects.
  • Identify measures needed to increase overall performance Assist the Client Services Management Staff with special projects/assignments, problematic member cases.
  • Head up special projects that requires supervising other employees to get the project done accordingly.

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45. Monthly Reports

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low Demand
Here's how Monthly Reports is used in Quality Coordinator jobs:
  • Generated monthly reports on incidents and corrective and preventive actions for management.
  • Prepared weekly and monthly reports for Management and Supervisors.
  • Developed monthly reports highlighting data trends and performance indicators.
  • Processed monthly reports for department performance.
  • Run daily, weekly and monthly reports looking for error trends in data entry and billings.
  • Prepare quarterly monthly reports for CNO and CEO to present in committee meetings.
  • Compiled and analyzed customer service scores and claims information for monthly reports.
  • Created monthly reports of rejected materials and items to place on hold.
  • Generated weekly and monthly reports for the Executive staff.
  • Maintained monthly reports used in our Management Review meetings.
  • Compiled weekly and monthly reports for supervising agencies.
  • Excel spreadsheets, weekly and monthly reports.
  • Develop monthly reports to communicate concerns, trends and pending actions to Senior Management.

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46. Process Audits

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low Demand
Here's how Process Audits is used in Quality Coordinator jobs:
  • Conduct process audits to ensure activities and documentation conform to standards operating procedures and regulatory requirements.
  • Facilitate and instruct quality auditors for testing and process audits Configure and maintain workstations applications.
  • Led process audits to verify sustainability of procedures.
  • Completed layered process audits within company deadlines.
  • Plan and perform internal process audits on manufacturing processes to assure standardized procedures are being followed and are effective.
  • Maintain ISO 9000 system as quality assurance coordinator - Perform process audits for both internal and external customers.
  • Prepared Non-conformance Reports, summarizing the findings of inspectors, quality engineers, and in process audits.
  • Update and manage Standard Operating Procedures according to TS16949 and ISO guidelines, conduct process audits.
  • Executed quality process audits for suppliers and coordinated the outcome and solutions to the quality problems.
  • Conducted Product and Process Audits to ensure company met compliance requirements.
  • Performed Verification Audits, Process Audits, Annual reviews.
  • Verified quality performance through internal process audits to assure the reduction of non-conformities.
  • Conducted monthly/weekly Steelmaking Process audits, weekly slab inspection process audits, and weekly slab tagging/scanning process audits.

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47. Capa

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low Demand
Here's how Capa is used in Quality Coordinator jobs:
  • Participated in design review activities to ensure capability of quality requirements and assisted engineering in qualification of new products.
  • Managed Equipment Verification Process for Machining and Gauging: Statistical based Process Capability Studies Planning and sign-off process.
  • Establish relationships with beer and liquor distributors while maintaining a fluid, rotating product selection capable of bringing sales.
  • Organized and conducted internal audits to aid in continuous improvement efforts throughout all departments; including CAPA management.
  • Implemented many innovations to increase effectiveness and capacity of the department without adding to staff or resource.
  • Provide valuable technical support to CAPA, which helped to satisfactorily resolve quality control issues.
  • Maintain, issue and follow-up on CAPA s. Ensuring to compliance with 5S.
  • Perform root cause analysis, CAPA investigations and other QA investigations.
  • Reviewed and approved Corrective and Preventative Actions (CAPA) items.
  • Ensured site capacity needs were met by load balancing as applicable.
  • Perform internal audits, process return goods and track CAPA follow-ups.
  • Maintain Corrective and Preventive Action (CAPA) Program.
  • Recommended Ways and Means to Enhance the Production Capacity.
  • Track and maintain program metrics (CAPA, Deviation, etc.).
  • Organized all Change Control processes and Corrective and Preventive Action (CAPA) investigations and maintained all appropriate documentation for traceability.
  • Perform off-site audits of sub-contractors * accompany external auditor (s) in advisory and guidance capacity
  • Assist with CAPA activities Cause Analysis including 5Whys, Fishbone Diagrams, and other investigation techniques.
  • Strengthened the capacity of programme 5 partners and the programme team in technical forestry aspects, Monitoring & Evaluation.
  • Perform evaluate and report on process capabilities throughout each manufacturing process via CPK, Ppk Cp analysis.
  • Performed failure investigations and worked with teams to close NCs and CAPAs in a timely manner.

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48. Apqp

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low Demand
Here's how Apqp is used in Quality Coordinator jobs:
  • Work with Customer/Engineering/Quality to ensure APQP for customers are complete and accurate and meet specifications required on the Purchase Contract.
  • Worked to incorporate, align and implement industry standard for APQP into internal standards and processes.
  • Work with SQL to develop and implement APQP documentation for customer shipments.
  • Created and managed APQP Process for new product launches.
  • Lead APQP process with suppliers.
  • Provided Software Support for MS Office, Crystal Reports, APQP, Essbase and other Departmental Software Programs.
  • Establish program policies: TWO Flowchart/RASI, TWO Labeling Process, Launch Communications, APQP Handoff.
  • Document and Data control Work instruction/Visual aid creation/implementation APQP document creation Internal TS auditor New product launch documentation coordinator Accounts Payable Associate

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49. Quality Metrics

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low Demand
Here's how Quality Metrics is used in Quality Coordinator jobs:
  • Coach coordinators to help improve Quality metrics and overall Productivity.
  • Coordinate data and reports related to quality metrics and reimbursement.
  • Maintain monthly on-time and quality metrics
  • Analyze product content, process flows, quality metrics, root cause analysis and other contractual quality issues.
  • Prepare trend charts for key quality metrics and assist in responding to negative trends.
  • Maintain quality metrics and develop improvement plans, train personnel in the Quality System.
  • Set and reviewed quality metrics.
  • Create and maintain Quality Metrics.

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50. CMM

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low Demand
Here's how CMM is used in Quality Coordinator jobs:
  • Managed Mechanical Inspection Operations to support Operations-CMM, Optical Measurement, Surface Plate Measurement.
  • Initiated CMM by conducting initial assessment and gap analysis by engaging QAI organization.
  • Facilitated precision and hardness measurements and CMM setup and operation.
  • Checked clips and fasteners to blue print (Mylar) using optical projectors and a CMM smart scope.
  • Assist in the CMMS Manager to develop a more mature Maintenance system by integrating industry best practices.
  • Accomplished first set of goal, by implementing CMM on ICICI Project.
  • Assisted in Programming, Editing and Operation of Sheffield CMM's.
  • Operated an LDI CMM machine to ensure dimensional compliance.
  • Mentored project managers in applying CMMI practices.
  • Coordinated and performed functions of the Quality Assurance Department * Programmed and operated Coordinate Measuring Machine (CMM).
  • Provide statistical data in the form of CMM data, Pareto Cccharts, SPC data.
  • Coordinated CMMI Level 3 appraisal preparations: Provided organizational CM and PPQA support.
  • Implemented and administered iMaintenance, a CMMS for the maintenance department.
  • Measure exact dimensions and angularity using cmm and calipers.
  • Create and design suitable fixturing for CMM setups.
  • Operated CMM using Mitutoyo software.

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Quality Coordinator Jobs

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20 Most Common Skills For A Quality Coordinator

Quality Procedures

17.7%

ISO

13.3%

Process Improvement

9.3%

Quality Audits

8.1%

Ensure Compliance

7.1%

Customer Service

7.0%

Product Quality

4.4%

Management System

4.0%

Audit Procedures

3.8%

Company Policies

3.3%

Performance Improvement

2.6%

Quality Standards

2.4%

Data Entry

2.3%

Customer Complaints

2.2%

CMS

2.2%

Document Control

2.2%

FDA

2.1%

Oversight

2.0%

Ppap

2.0%

Medical Records

2.0%
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Typical Skill-Sets Required For A Quality Coordinator

Rank Skill
1 Quality Procedures 12.9%
2 ISO 9.7%
3 Process Improvement 6.8%
4 Quality Audits 5.9%
5 Ensure Compliance 5.1%
6 Customer Service 5.1%
7 Product Quality 3.2%
8 Management System 2.9%
9 Audit Procedures 2.7%
10 Company Policies 2.4%
11 Performance Improvement 1.9%
12 Quality Standards 1.8%
13 Data Entry 1.7%
14 Customer Complaints 1.6%
15 CMS 1.6%
16 Document Control 1.6%
17 FDA 1.5%
18 Oversight 1.5%
19 Ppap 1.5%
20 Medical Records 1.4%
21 Corrective Action 1.4%
22 Data Collection 1.3%
23 Quality Checks 1.3%
24 SPC 1.2%
25 Patient Care 1.2%
26 Sigma 1.1%
27 Fmea 1.1%
28 Osha 1.0%
29 Core Measures 1.0%
30 Control Plans 1.0%
31 Hedis 0.9%
32 Medicaid 0.9%
33 Data Analysis 0.9%
34 Peer Review 0.9%
35 Powerpoint 0.9%
36 Quality Program 0.9%
37 GMP 0.8%
38 Haccp 0.8%
39 Raw Materials 0.8%
40 R 0.8%
41 Quality Initiatives 0.8%
42 Ncqa 0.7%
43 Customer Requirements 0.7%
44 Special Projects 0.7%
45 Monthly Reports 0.7%
46 Process Audits 0.7%
47 Capa 0.7%
48 Apqp 0.7%
49 Quality Metrics 0.7%
50 CMM 0.6%
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