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What does a quality coordinator do?

Updated January 8, 2025
7 min read
What does a quality coordinator do

A quality coordinator is responsible for monitoring quality control and testing procedures, ensuring that the processes and policies adhere to the company's standards and business requirements. Quality coordinators assist the project management team in developing strategic techniques according to clients' specifications from conceptualization to the final outputs. They recommend cost-reduction materials depending on the budget limitations, as well as conducting audits and creating reports. A quality coordinator must be highly organizational and communicative, especially on suggesting opportunities to increase revenues and drive more client partnerships.

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Quality coordinator responsibilities

Here are examples of responsibilities from real quality coordinator resumes:

  • Develop the plant's QMS that achieve ISO 9001:2K certification and successful follow-up audits on 2005 and 2006.
  • Implement data-driven patient outreach program for Medicaid participants that lead to an overall increase in HEDIS preventative care measure scores.
  • Manage to correct QC system deficiencies and improve methods loading inspection records in to the QCS quality control data system.
  • Manage hospital core measures abstraction, registry abstractions and review services to assist healthcare organizations in improving performance.
  • Satisfy all CMS regulatory compliance requirements for grievance handling.
  • Submit PPAP parts to the lab for testing.
  • Utilize LIMS to track samples and create tests.
  • Receive PPAP documentation for suppliers and submit PPAP documentation to customers.
  • Perform all necessary personnel training for use of the LIMS database.
  • Prepare (APQP), design and process (FMEA) and inspection check sheets.
  • Coordinate the preparation of medical and hospital staff for 4 JCAHO surveys and 1 HCFA validation survey.
  • Co-Chair task force in the certification process of ISO 9001-2000 for the company and sister site in California.
  • Monitor CMS policy changes for items relevant to the QIC and distribute to the reviewers to facilitate accurate adjudications.
  • Present weekly powerpoint presentations to executive team.
  • Assist with Medicaid applications for mom/baby and qualifying adults.

Quality coordinator skills and personality traits

We calculated that 12% of Quality Coordinators are proficient in Patients, Quality Improvement, and Performance Improvement. They’re also known for soft skills such as Problem-solving skills, Time-management skills, and Interpersonal skills.

We break down the percentage of Quality Coordinators that have these skills listed on their resume here:

  • Patients, 12%

    Coordinated with in house pharmacist to assist patients who had concerns about potential medication interaction.

  • Quality Improvement, 6%

    Convened and worked with project partners to develop and refine a detailed project outline for conducting and monitoring quality improvement initiatives.

  • Performance Improvement, 6%

    Addressed daily staff concerns; implemented and directed all performance improvement and departmental goal initiatives for staff and radiologists.

  • Customer Service, 5%

    Partnered extensively with sales, account management, customer service and distribution centers to achieve operational excellence and record service levels.

  • Patient Care, 5%

    Conducted audits, provided employee training and assisted departmental management in developing processes to improve patient care.

  • Data Collection, 4%

    Managed process of clinical data collection, analysis and reporting * Support of regulatory requirements.

Common skills that a quality coordinator uses to do their job include "patients," "quality improvement," and "performance improvement." You can find details on the most important quality coordinator responsibilities below.

Problem-solving skills. The most essential soft skill for a quality coordinator to carry out their responsibilities is problem-solving skills. This skill is important for the role because "production managers must identify and address problems that arise." Additionally, a quality coordinator resume shows how their duties depend on problem-solving skills: "provided oversight of grievance investigation/resolution and completion while adhering to regulatory timeframes. "

Interpersonal skills. Another skill that relates to the job responsibilities of quality coordinators is interpersonal skills. This skill is critical to many everyday quality coordinator duties, as "industrial production managers must have excellent communication skills to work well other managers and with staff." This example from a resume shows how this skill is used: "received quality management department peer award for both outstanding team work and interpersonal skills. "

Leadership skills. A big part of what quality coordinators do relies on "leadership skills." You can see how essential it is to quality coordinator responsibilities because "to keep the production process running smoothly, industrial production managers must motivate and direct employees." Here's an example of how this skill is used from a resume that represents typical quality coordinator tasks: "managed education of leadership on performance improvement methodologies and patient satisfaction data. "

All quality coordinator skills

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Compare different quality coordinators

Quality coordinator vs. Auditor/quality

A quality auditor is responsible for inspecting the company's services and products, ensuring its adherence to business requirements and internal regulations. Quality auditors analyze the efficiency of operational functions and production processes to maintain high-quality deliverables with the utmost consideration for the safety and security of the production staff. They run quality checks for the outputs, create findings reports, and strategize methodologies to enhance stability by utilizing standard testing parameters. A quality auditor must have excellent communication and organizational skills, as they may also recommend opportunities to generate more resources and increase revenues.

We looked at the average quality coordinator salary and compared it with the wages of an auditor/quality. Generally speaking, auditors/quality are paid $19,641 lower than quality coordinators per year.While their salaries may differ, the common ground between quality coordinators and auditors/quality are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like customer service, process improvement, and iso.

These skill sets are where the common ground ends though. The responsibilities of a quality coordinator are more likely to require skills like "patients," "quality improvement," "performance improvement," and "patient care." On the other hand, a job as an auditor/quality requires skills like "excellent interpersonal," "excellent organizational," "audit findings," and "audit results." As you can see, what employees do in each career varies considerably.

Auditors/quality really shine in the retail industry with an average salary of $40,479. Comparatively, quality coordinators tend to make the most money in the automotive industry with an average salary of $69,646.On average, auditors/quality reach lower levels of education than quality coordinators. Auditors/quality are 5.9% less likely to earn a Master's Degree and 0.6% less likely to graduate with a Doctoral Degree.

Quality coordinator vs. Quality assurance specialist

A quality assurance specialist is an individual who is responsible for monitoring, inspecting, and proposing measures to correct and improve a company's product. Quality assurance specialists need to outline quality assurance policies and procedures, making sure that quality standards are assured. It is important that a quality assurance specialist should have strong attention to detail and is excellent in data collection. This work may require a minimum of bachelor's degree and certification to get certified.

Quality assurance specialist positions earn higher pay than quality coordinator roles. They earn a $8,490 higher salary than quality coordinators per year.A few skills overlap for quality coordinators and quality assurance specialists. Resumes from both professions show that the duties of each career rely on skills like "patients," "data entry," and "process improvement. "

In addition to the difference in salary, there are some other key differences worth noting. For example, quality coordinator responsibilities are more likely to require skills like "quality improvement," "performance improvement," "customer service," and "patient care." Meanwhile, a quality assurance specialist has duties that require skills in areas such as "cfr," "management system," "qc," and "quality system." These differences highlight just how different the day-to-day in each role looks.

Quality assurance specialists may earn a higher salary than quality coordinators, but quality assurance specialists earn the most pay in the pharmaceutical industry with an average salary of $76,157. On the other hand, quality coordinators receive higher pay in the automotive industry, where they earn an average salary of $69,646.Average education levels between the two professions vary. Quality assurance specialists tend to reach similar levels of education than quality coordinators. In fact, they're 1.8% less likely to graduate with a Master's Degree and 0.6% less likely to earn a Doctoral Degree.

Quality coordinator vs. Quality control supervisor

A quality control supervisor specializes in carrying out and implementing systems and procedures that ensure product quality within an organization. They are primarily responsible for devising priorities and standards, managing schedules to abide by the production timeline, monitoring activities, coordinating with production and quality control personnel, assessing employee performance, and thoroughly discussing new systems for all staff. There are also instances when a quality control supervisor must perform clerical tasks such as producing progress reports and assessments, responding to calls and correspondence, even disseminating notices.

An average quality control supervisor eans a higher salary compared to the average salary of quality coordinators. The difference in salaries amounts to quality control supervisors earning a $8,977 higher average salary than quality coordinators.quality coordinators and quality control supervisors both have job responsibilities that require similar skill sets. These similarities include skills such as "process improvement," "iso," and "continuous improvement," but they differ when it comes to other required skills.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from quality coordinator resumes include skills like "patients," "quality improvement," "performance improvement," and "customer service," whereas a quality control supervisor is more likely to list skills in "safety procedures," "food safety," "lab equipment," and "qc testing. "

Quality control supervisors earn the best pay in the pharmaceutical industry, where they command an average salary of $74,165. Quality coordinators earn the highest pay from the automotive industry, with an average salary of $69,646.When it comes to education, quality control supervisors tend to earn lower degree levels compared to quality coordinators. In fact, they're 6.3% less likely to earn a Master's Degree, and 0.2% less likely to graduate with a Doctoral Degree.

Quality coordinator vs. Quality supervisor

A quality supervisor is an individual who manages and implements the quality assurance and control systems of a company to ensure the proper execution of products and customer satisfaction. Quality supervisors oversee a team of quality control analysts and train them on the latest product standards. They must make sure that customers are pleased with the finished product by communicating with them and setting realistic expectations. Quality supervisors must also provide reports on quality metrics to the other members of the management team.

Quality supervisors typically earn higher pay than quality coordinators. On average, quality supervisors earn a $5,533 higher salary per year.According to resumes from quality coordinators and quality supervisors, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "process improvement," and "iso. "Each job also requires different skills to carry out their responsibilities. A quality coordinator uses "patients," "quality improvement," "performance improvement," and "patient care." Quality supervisors are more likely to have duties that require skills in "food safety," "management system," "lean manufacturing," and "quality system. "In general, quality supervisors earn the most working in the automotive industry, with an average salary of $73,685. The highest-paying industry for a quality coordinator is the automotive industry.The average resume of quality supervisors showed that they earn similar levels of education compared to quality coordinators. So much so that theyacirc;euro;trade;re 2.5% less likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 0.4%.

Types of quality coordinator

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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