A quality coordinator is responsible for monitoring quality control and testing procedures, ensuring that the processes and policies adhere to the company's standards and business requirements. Quality coordinators assist the project management team in developing strategic techniques according to clients' specifications from conceptualization to the final outputs. They recommend cost-reduction materials depending on the budget limitations, as well as conducting audits and creating reports. A quality coordinator must be highly organizational and communicative, especially on suggesting opportunities to increase revenues and drive more client partnerships.

Quality Coordinator Responsibilities

Here are examples of responsibilities from real quality coordinator resumes representing typical tasks they are likely to perform in their roles.

  • Develop the plant's QMS that achieve ISO 9001:2K certification and successful follow-up audits on 2005 and 2006.
  • Implement data-driven patient outreach program for Medicaid participants that lead to an overall increase in HEDIS preventative care measure scores.
  • Manage to correct QC system deficiencies and improve methods loading inspection records in to the QCS quality control data system.
  • Manage hospital core measures abstraction, registry abstractions and review services to assist healthcare organizations in improving performance.
  • Satisfy all CMS regulatory compliance requirements for grievance handling.
  • Submit PPAP parts to the lab for testing.
  • Utilize LIMS to track samples and create tests.
  • Receive PPAP documentation for suppliers and submit PPAP documentation to customers.
  • Perform all necessary personnel training for use of the LIMS database.
  • Prepare (APQP), design and process (FMEA) and inspection check sheets.
  • Coordinate the preparation of medical and hospital staff for 4 JCAHO surveys and 1 HCFA validation survey.
  • Co-Chair task force in the certification process of ISO 9001-2000 for the company and sister site in California.
  • Monitor CMS policy changes for items relevant to the QIC and distribute to the reviewers to facilitate accurate adjudications.
  • Present weekly powerpoint presentations to executive team.
  • Assist with Medicaid applications for mom/baby and qualifying adults.

Quality Coordinator Skills and Personality Traits

We calculated that 12% of Quality Coordinators are proficient in Patients, Quality Improvement, and Performance Improvement. They’re also known for soft skills such as Problem-solving skills, Time-management skills, and Interpersonal skills.

We break down the percentage of Quality Coordinators that have these skills listed on their resume here:

  • Patients, 12%

    Coordinated with in house pharmacist to assist patients who had concerns about potential medication interaction.

  • Quality Improvement, 6%

    Convened and worked with project partners to develop and refine a detailed project outline for conducting and monitoring quality improvement initiatives.

  • Performance Improvement, 6%

    Addressed daily staff concerns; implemented and directed all performance improvement and departmental goal initiatives for staff and radiologists.

  • Customer Service, 5%

    Partnered extensively with sales, account management, customer service and distribution centers to achieve operational excellence and record service levels.

  • Patient Care, 5%

    Conducted audits, provided employee training and assisted departmental management in developing processes to improve patient care.

  • Data Collection, 4%

    Managed process of clinical data collection, analysis and reporting * Support of regulatory requirements.

Some of the skills we found on quality coordinator resumes included "patients," "quality improvement," and "performance improvement." We have detailed the most important quality coordinator responsibilities below.

  • The most important skills for a quality coordinator to have in this position are problem-solving skills. In this excerpt that we gathered from a quality coordinator resume, you'll understand why: "production managers must identify problems immediately and solve them" According to resumes we found, problem-solving skills can be used by a quality coordinator in order to "provided oversight of grievance investigation/resolution and completion while adhering to regulatory timeframes. "
  • While it may not be the most important skill, we found that many quality coordinator duties rely on time-management skills. This example from a quality coordinator explains why: "to meet production deadlines, managers must carefully manage their employees’ time as well as their own." This resume example is just one of many ways quality coordinators are able to utilize time-management skills: "performed internal audits and follow-up on corrective actions on time. "
  • Another skill that is quite popular among quality coordinators is interpersonal skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a quality coordinator resume: "industrial production managers must have excellent communication skills so they can work well other managers and with staff." This example from a resume shows how this skill is used: "received quality management department peer award for both outstanding team work and interpersonal skills. "
  • A quality coordinator responsibilities sometimes require "leadership skills." The responsibilities that rely on this skills are shown by this resume excerpt: "to keep the production process running smoothly, industrial production managers must motivate and direct the employees they manage." This resume example shows how this skill is used by quality coordinators: "managed education of leadership on performance improvement methodologies and patient satisfaction data. "
  • See the full list of quality coordinator skills.

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    What Auditor/Qualitys Do

    A quality auditor is responsible for inspecting the company's services and products, ensuring its adherence to business requirements and internal regulations. Quality auditors analyze the efficiency of operational functions and production processes to maintain high-quality deliverables with the utmost consideration for the safety and security of the production staff. They run quality checks for the outputs, create findings reports, and strategize methodologies to enhance stability by utilizing standard testing parameters. A quality auditor must have excellent communication and organizational skills, as they may also recommend opportunities to generate more resources and increase revenues.

    We looked at the average quality coordinator annual salary and compared it with the average of an auditor/quality. Generally speaking, auditors/quality receive $19,641 lower pay than quality coordinators per year.

    While their salaries may differ, one common ground between quality coordinators and auditors/quality are a few of the skills required in each craft. In both careers, employees bring forth skills like customer service, process improvement, and iso.

    These skill sets are where the common ground ends though. A quality coordinator responsibility is more likely to require skills like "patients," "quality improvement," "performance improvement," and "patient care." Whereas a auditor/quality requires skills like "excellent interpersonal," "excellent organizational," "audit findings," and "audit results." Just by understanding these different skills you can see how different these careers are.

    Auditors/quality really shine in the retail industry with an average salary of $40,479. Whereas quality coordinators tend to make the most money in the automotive industry with an average salary of $69,646.

    On average, auditors/quality reach lower levels of education than quality coordinators. Auditors/quality are 5.9% less likely to earn a Master's Degree and 0.6% less likely to graduate with a Doctoral Degree.

    What Are The Duties Of a Quality Assurance Specialist?

    A quality assurance specialist is a professional who is responsible for monitoring, inspecting, and proposing measures to correct and improve a company's product. Quality assurance specialists need to outline quality assurance policies and procedures, making sure that quality standards are assured. It is important that a quality assurance specialist should have strong attention to detail and is excellent in data collection. This work may require a minimum of bachelor's degree and certification to get certified.

    The next role we're going to look at is the quality assurance specialist profession. Typically, this position earns a higher pay. In fact, they earn a $8,490 higher salary than quality coordinators per year.

    A similarity between the two careers of quality coordinators and quality assurance specialists are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "patients," "data entry," and "process improvement. "

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, quality coordinator responsibilities are more likely to require skills like "quality improvement," "performance improvement," "customer service," and "patient care." Meanwhile, a quality assurance specialist might be skilled in areas such as "cfr," "management system," "qc," and "quality system." These differences highlight just how different the day-to-day in each role looks.

    Quality assurance specialists may earn a higher salary than quality coordinators, but quality assurance specialists earn the most pay in the pharmaceutical industry with an average salary of $76,157. On the other side of things, quality coordinators receive higher paychecks in the automotive industry where they earn an average of $69,646.

    When it comes to the differences in education between the two professions, quality assurance specialists tend to reach similar levels of education than quality coordinators. In fact, they're 1.8% less likely to graduate with a Master's Degree and 0.6% less likely to earn a Doctoral Degree.

    How a Quality Control Supervisor Compares

    A quality control supervisor specializes in carrying out and implementing systems and procedures that ensure product quality within an organization. They are primarily responsible for devising priorities and standards, managing schedules to abide by the production timeline, monitoring activities, coordinating with production and quality control personnel, assessing employee performance, and thoroughly discussing new systems for all staff. There are also instances when a quality control supervisor must perform clerical tasks such as producing progress reports and assessments, responding to calls and correspondence, even disseminating notices.

    The quality control supervisor profession generally makes a higher amount of money when compared to the average salary of quality coordinators. The difference in salaries is quality control supervisors making $8,977 higher than quality coordinators.

    While looking through the resumes of several quality coordinators and quality control supervisors we discovered that both professions have similar skills. These similarities include skills such as "process improvement," "iso," and "continuous improvement," but they differ when it comes to other required skills.

    Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from quality coordinator resumes include skills like "patients," "quality improvement," "performance improvement," and "customer service," whereas a quality control supervisor might be skilled in "safety procedures," "food safety," "lab equipment," and "qc testing. "

    Interestingly enough, quality control supervisors earn the most pay in the pharmaceutical industry, where they command an average salary of $74,165. As mentioned previously, quality coordinators highest annual salary comes from the automotive industry with an average salary of $69,646.

    When it comes to education, quality control supervisors tend to earn lower education levels than quality coordinators. In fact, they're 6.3% less likely to earn a Master's Degree, and 0.2% less likely to graduate with a Doctoral Degree.

    Description Of a Quality Supervisor

    A quality supervisor is a professional who manages and implements the quality assurance and control systems of a company to ensure the proper execution of products and customer satisfaction. Quality supervisors oversee a team of quality control analysts and train them on the latest product standards. They must make sure that customers are pleased with the finished product by communicating with them and setting realistic expectations. Quality supervisors must also provide reports on quality metrics to the other members of the management team.

    The fourth career we look at typically earns higher pay than quality coordinators. On average, quality supervisors earn a difference of $5,533 higher per year.

    According to resumes from both quality coordinators and quality supervisors, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "process improvement," and "iso. "

    Each job requires different skills like "patients," "quality improvement," "performance improvement," and "patient care," which might show up on a quality coordinator resume. Whereas quality supervisor might include skills like "food safety," "management system," "lean manufacturing," and "quality system."

    In general, quality supervisors make a higher salary in the automotive industry with an average of $73,685. The highest quality coordinator annual salary stems from the automotive industry.

    The average resume of quality supervisors showed that they earn similar levels of education to quality coordinators. So much so that the likelihood of them earning a Master's Degree is 2.5% less. Additionally, they're less likely to earn a Doctoral Degree by 0.4%.