A leading life sciences consultancy is seeking a Senior-level Quality Consultant to assist with delivering quality and compliance-related services. Candidates should have a B.S. in life sciences, 15 years of relevant experience, and bilingual skills in Spanish and English. Responsibilities include conducting gap assessments and evaluating inspection readiness programs. Remote work is available, and strong interpersonal and communication skills are essential.
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$67k-87k yearly est. 4d ago
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Senior Quality Systems Engineer (Remote) - Drive QMS Excellence
Getinge 4.5
Remote job
A global medical device company is seeking a Senior Quality Systems Engineer for a remote position. The role involves leading the enhancement of Quality Management System documents, driving best practices, and ensuring regulatory compliance. Candidates should have at least 5 years of experience in Quality Assurance with a strong understanding of medical device regulations. Comprehensive benefits package including health insurance and a registered pension plan is offered.
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$78k-103k yearly est. 1d ago
Western US Regional Quality Manager
E2 Optics 4.1
Remote job
Why E2 Optics?
🔌Join E2 Optics as an Western US Regional Quality Manager!🔌 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow.
At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA-we believe in lifting each other up, mentoring with purpose, and celebrating every win.
If you're looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next.
What You'll Do
Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures.
Promotes company Core Values to foster and safeguard family-centric culture.
In cooperation with the Director of Quality, develops and manages corporate quality initiatives to build a world class program for US operations with the exception of one specific Strategic Account.
Works with personnel in all areas and at all levels to achieve consistent Quality management practices throughout the US.
Provides support to regional field leadership helping them build and maintain awareness of developing Quality Management solutions and adopt best practices.
Maintains Quality Management programs for incorporation into the operational policies of the organization to provide regional construction operations leadership and consistency.
Determines corrective or preventative measures where indicated and verifies measures have been implemented.
Communicates the expectations, goals, standards, and metrics used to measure progress.
Attends and supports required Quality Management meetings will all levels of both internal and external parties.
Develops, follows-up and verifies completion of action items based off KPI's.
Maintains Quality Management leadership and awareness skills among site Quality Managers to support compliance with internal and external requirements.
Manages Quality training needs in accordance with both E2 Optics and customer guidelines.
Provides technical and regulatory compliance expertise and support throughout the US operations under this description.
Leads the investigation of quality challenges at region sites and cooperates in the preparation of material and evidence for organization use in lessons learned communications.
Reviews, compiles and submits Quality Management reports required by strategic account operation under this description.
Develop and execute the company-wide strategy for Quality Assurance (QA), Quality Control (QC), and Technical Training across all operations.
Lead cross-functional quality programs to ensure consistent standards and continuous improvement across field operations.
Define, standardize, and continuously improve QA/QC procedures specific to structured cabling, OSP, AV, DAS, and data center systems.
Oversee jobsite inspections, audits, and closeout documentation to ensure work meets NEC, BICSI, TIA, and customer-specific standards.
Oversee inspections, audits, and compliance efforts to meet internal standards and industry regulations.
Collaborate with project, field, and engineering teams to identify quality gaps and implement corrective actions.
Support ongoing workforce development, leadership training, and career pathing for technical roles.
Support onboarding and certification programs for new hires, including BICSI and client-specific requirements.
Support a technical training organization that equips employees with knowledge, certifications, and hands-on skills to perform at the highest level
Establish and monitor KPIs and metrics for quality performance and training effectiveness.
Champion a culture of accountability, safety, and continuous learning across the organization.
Lead, mentor and support QA/QC and technical training teams across multiple locations.
Travel: The individual in this role should be able and willing to travel as required by E2 Optics.
What We Are Looking For
Bachelor's Degree preferred in Engineering, Construction Management, Business, or related field.
5 + years Quality Management experience in progressively responsible leadership roles will be considered in lieu of a bachelor's degree.
BICSI RCDD, PMP, or equivalent certifications preferred.
Administration and Management: knowledge of business and management principles involved in strategic planning, resource allocation, standard modeling (SOP), leadership technique, production methods, and coordination of people and resources.
Law and Government: knowledge of laws, legal codes, government regulations, and requirements.
Building and Construction: knowledge of materials, methods, and the tools involved in the construction or repair of buildings, or other structures within Regional Datacenters.
Proficient in using a computer and MS Office (Outlook, Word, Excel, Visio, etc.) and MS Project.
5+ years progressively responsible leadership roles with quality management experience in the low voltage, structured cabling, or data center construction industries.
Experience understanding of BICSI standards, ANSI/TIA codes, and electrical/communications best practices.
Extensive knowledge of QA/QC frameworks, regulatory standards, and technical best practices.
Proven ability to build and scale quality programs in high-growth and field-based environments.
What We Offer
Competitive pay
Opportunities for professional development and career growth
BICSI training facilities
A supportive and inclusive work environment
Health, dental, and vision insurance
Paid time off and holidays
Work Environment and Physical Demands
The standard work environment for this position includes both indoor business office settings and construction environments. The noise level is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must also regularly carry and climb ladders up to 20 feet. The employee must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies), if required. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Disclaimer
The above job definition information is intended to describe the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
$74k-109k yearly est. Auto-Apply 12d ago
Quality Manager
Invisible Technologies 4.0
Remote job
About Invisible
Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most.
Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world's top AI companies, including Microsoft, AWS, and Cohere.
Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets.
Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology.
About The Role
As a company redefining operations through AI innovation, our ability to deliver consistently high-quality outcomes is at the core of the value we provide to our clients. We are seeking a detail-oriented and impact-driven Delivery Quality Manager to ensure that our AI training and multilingual data operations maintain the highest standards of accuracy, consistency, cultural relevance, and linguistic excellence.
In this role, you will work in close collaboration with some of the most influential organizations in generative AI and LLM development. You'll act as a quality guardian across our enterprise delivery programs-ensuring that our human-in-the-loop (HITL) workflows, advanced multilingual data generation processes, and high-touch client services operate at peak precision and reliability.
You'll partner with Operations Managers, project leads, and client stakeholders to define and implement robust quality assurance protocols, drive performance improvements, and cultivate a culture of continuous enhancement across delivery teams. From proactive QA audits to root-cause analyses, you'll play a mission-critical role in maintaining the trust and satisfaction of some of the world's most forward-thinking AI labs and companies.
This position requires an analytical mindset, a sharp eye for detail, and a passion for operational excellence. Success in this role means not only identifying problems-but creating scalable systems and frameworks to prevent them. You'll be on the front lines of building the standards that shape how human-generated data trains and improves the AI models of tomorrow.
What You'll Do
Cross-Functional Collaboration: Work closely with Delivery, Product, Engineering, and Customer Success teams to address quality concerns and build preventive measures.
Process Optimization: Identify process inefficiencies or gaps in both AI data and multilingual pipelines, and work with relevant teams to streamline operations and improve delivery accuracy and speed.
Reporting & Insights: Generate regular reports and insights on delivery performance trends, multilingual QA activities, and recommendations to leadership.
Quality Assurance Strategy: Develop and implement comprehensive QA frameworks for large-scale AI data and multilingual delivery workflows, aligned with industry best practices and internal standards.
Tooling & Automation: Evaluate and implement QA tools and automation frameworks to streamline quality checks and reduce manual errors across delivery pipelines.
What We Need
Bachelor's degree in Operations Management, Engineering, Computer Science, Linguistics, or related field.
Proven expertise in language QA concepts and workflows, including linguistic quality assessment, cultural adaptation, and managing multilingual projects.
5+ years of experience in quality assurance, service delivery, or operations, preferably in a tech, localization or AI-focused environment.
Deep understanding of delivery and multilingual lifecycles, QA methodologies, and performance metrics.
Experience working in agile environments and using project management tools
Strong analytical skills with experience in data-driven decision-making.
Familiarity with AI/ML concepts and workflows is a strong plus.
What's In It For You
Invisible is committed to fair and competitive pay, ensuring that compensation reflects both market conditions and the value each team member brings. Our salary structure accounts for regional differences in cost of living while maintaining internal equity.
For this position, the annual salary ranges by location are:
Tier 1$132,000-$147,300 USDTier 2$120,000-$134,000 USDTier 3$108,000-$120,000 USD
You can find more information about our geographic pay tiers here. During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living.
Bonuses and equity are included in offers above entry level. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process
What It's Like to Work at Invisible:
At Invisible, we're not just redefining work-we're reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what's possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won't just execute tasks-you'll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI.
We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We're not for everyone, and we're okay with that. If you're looking for predictable routines, this isn't the place for you. But if you're driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you'll fit right in.
Country Hiring Guidelines:
Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process.
AI Interviewing Guidelines:
Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey.
Click here to learn more about how we use AI and our guidelines for candidates.
Accessibility Statement:
We're committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at
accommodation@invisible.email
.
Equal Opportunity Statement:
We're an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.
Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.
$132k-147.3k yearly Auto-Apply 34d ago
Lead QA Auditor
Si Solutions 4.0
Remote job
The Lead Auditor will play a critical role in ensuring the adequate implementation of the Structural Integrity Associates quality assurance program. The individual in this position will be expected to provide quality engineering support, perform surveillances, and lead and support internal and supplier quality assurance audits. As such, the individual should be able to qualify as a lead auditor under the Structural Integrity Associates quality assurance program within the first six months of hiring on with the company. The position will also involve the performance of contract review and approval, review to support project closeout, and support of the corrective action program.
Primary Responsibilities:
Plan and conduct comprehensive NQA-1 audits of nuclear processes to verify compliance with regulations, standards, and implementing procedures
Perform surveillances to monitor compliance with quality assurance standards
Follow-up on audit findings to ensure effective implementation of corrective actions
Liaise with organizational stakeholders to manage the corrective action process
Contribute to the development and improvement of quality program and procedures
Maintain certification as Lead Auditor in accordance with NQA-1
Review project packages against requirements in support of contract review and project closeout
Review calibration records to support project activities
Update approved suppliers list, performing annual and triennial updates, as applicable, to maintain associated supplier information
Knowledge, Skills, and Abilities:
Extensive experience with 10 CFR 50, Appendix B and NQA-1
Experience with the implementation of 10 CFR Part 21 is desired
Knowledge of commercial grade dedication
Familiarity with quality assurance program development, maintenance, and implementation is desired
Experience in an operating quality assurance organization is highly desired
Skilled in leading NIAC or NUPIC audits is highly desired
Experience with customer audits is desired
Knowledge in the performance of quality control inspections is desired
Problem solving, critical thinking, self-starter, with effective written and verbal communication
Minimum Qualifications:
Bachelor's degree and five years of nuclear experience, or Associate's degree and seven years of nuclear experience. At least five years of experience in leading nuclear quality assurance audits is desired.
Work Environment:
The position can be performed remotely, with at least 25% travel to perform audits and support customer audits as needed
If remote, the individual must be able to follow the remote work policies
Pay Range:
The expected salary range for this role in North Carolina is $117,000 - $125,000 annually. Exact pay will be commensurate with experience.
Export Control Notice:
Certain positions at SIA may require access to information and technology which is subject to Export Administration Regulations 15 CFR 730-774, including those of the US Department of Energy (DOE) in 10 CFR 810 and Nuclear Regulatory Commission (NRC) 10 CFR Part 110. Hiring decisions for such positions must comply with these regulations and may result in SIA limiting its consideration of foreign nationals who are citizens of countries that are not on the DOE's Generally Authorized Destinations List: ***************************************************************************************************
About Us:
SIA is an engineering consulting firm serving various industries including Nuclear Power, Energy Services, Pipeline Integrity, and Critical Infrastructure. Join a team of internationally recognized experts in a culture based on knowledge, excellence, and respect for one another. Our employees are members of a distinct community of internationally respected professionals committed to quality, engineering innovation and a shared goal of building a safer world.
Why Work at SIA?
SIA offers a competitive salary and performance-based bonus program. Our retirement benefits include a Traditional 401k, Roth 401k, and an employer match. To help employees maintain a work-life balance, SIA also offers various paid time off including vacation, floating holidays, sick time, and parental leave.
Our employees also enjoy a comprehensive benefits program that includes the following:
Medical, dental, and vision insurance
Life Insurance and AD&D
Short-term and long-term disability
Health Savings Account with employer contribution
Flexible Spending Account for health care and dependent care
ID theft protection and credit monitoring
Structural Integrity Associates, Inc. is an equal opportunity employer.
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SIA does not welcome third-party recruiters, employment agencies, headhunters, etc. Please do not reach out to SIA employees requesting a call, sit down, meeting, or email response.
$117k-125k yearly Auto-Apply 60d+ ago
Quality Coordinator - Lead Trainer (REMOTE)
Koniag Government Services 3.9
Remote job
Koniag Technology and Infrastructure Solutions, LLC, a Koniag Government Services company, is seeking a Quality Coordinator - Lead Trainer to support KTIS and our government customer. This position requires the candidate to be able to obtain a Public Trust. This is a remote position.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Koniag Technology and infrastructure Solutions (KTIS) is seeking an experienced Quality Coordinator - Lead Trainer to drive our training initiatives and quality assurance programs. The ideal candidate will have a strong background in developing training materials, delivering effective training sessions, and implementing quality monitoring processes. This role is essential in ensuring our team maintains the highest standards of service excellence through continuous learning and quality improvement.
**Essential Functions, Responsibilities & Duties may include, but are not limited to:**
The Quality Coordinator - Lead Trainer will be responsible for developing and implementing training programs while overseeing quality assurance processes. Principal responsibilities will include but are not limited to:
+ Design, develop, and deliver comprehensive training programs for new and existing staff
+ Create and maintain training materials, including manuals, e-learning modules, and job aids
+ Assess training needs and develop curricula to address skill gaps and performance improvement
+ Lead new hire onboarding and training processes to ensure quick and effective ramp-up
+ Establish and maintain quality monitoring systems to evaluate employee performance
+ Conduct regular quality assessments through call monitoring, side-by-side observations, and performance data analysis
+ Provide constructive feedback to employees and develop action plans for performance improvement
+ Create and track key performance indicators (KPIs) related to training effectiveness and quality metrics
+ Collaborate with department managers to align training and quality initiatives with business objectives
+ Implement coaching programs to support continuous staff development
+ Stay current with industry best practices in training methodologies and quality assurance
+ Develop and maintain a knowledge repository of training resources
+ Coordinate with subject matter experts to ensure training content accuracy
+ Prepare and present regular reports on training outcomes and quality performance
+ Identify trends in performance issues and develop targeted training interventions
**Education and Experience:**
+ Bachelor's degree in Education, Training and Development, Business Administration, or related field
+ 5-7 years of experience in training development and delivery, preferably in a contact center or customer service environment
+ Proven experience in quality assurance programs and performance monitoring
+ Background in adult learning principles and instructional design
**Required Skills and Competencies:**
+ Strong instructional design skills with experience creating effective training materials
+ Excellent presentation and facilitation skills for diverse learning audiences
+ Knowledge of quality monitoring techniques and performance measurement
+ Experience with learning management systems (LMS) and e-learning platforms
+ Strong analytical abilities to evaluate training effectiveness and quality metrics
+ Excellent verbal and written communication skills
+ Ability to coach and mentor staff at all levels of experience
+ Proficiency in developing and implementing quality standards
+ Experience with performance management and improvement planning
+ Strong organizational skills and attention to detail
+ Ability to manage multiple projects simultaneously
+ Proficiency with Microsoft Office suite, particularly PowerPoint and Excel
+ Experience creating and delivering engaging virtual and in-person training
+ Understanding of adult learning theories and application
+ Problem-solving skills to address performance and quality issues
**Desired Skills and Competencies:**
+ Training or quality management certifications (Certified Professional in Learning & Performance, Six Sigma, etc.)
+ Experience in government contracting environments
+ Knowledge of call center or customer service operations
+ Familiarity with multimedia training development tools
+ Experience with quality management frameworks
+ Background in change management methodologies
+ Knowledge of ITIL practices and IT service management
+ Experience with data analysis and statistical methods
+ Proficiency with video creation and editing tools
+ Experience with gamification in training
+ Knowledge of accessibility standards for training materials
+ Experience in contact center workforce management
+ Background in process improvement methodologies
+ Familiarity with project management principles
+ Experience developing training for technical subject matter
**Security Requirement:**
+ Ability to obtain a Public Trust
**Our Equal Employment Opportunity Policy**
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations.
_Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._
**_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_**
**Job Details**
**Job Family** **Human Resources**
**Job Function** **Training/Development Specialist**
**Pay Type** **Salary**
$48k-71k yearly est. 7d ago
Data Quality Coordinator - Remote - Nationwide
Vituity
Remote job
Remote, Nationwide - Seeking Data Quality Coordinator Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside.
Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
* Serve as primary point person between Data Team and Data Acquisition to coordinate receipt of hospital files, validation, and updates to files as needed.
* Develop and implement validation workflows involving cross functional teams to assess new data feeds and files to ensure accuracy and consistency between the acquired data and source systems, such as client hospital EMR systems or sources internal to the organization.
* Validate data accuracy by working closely with Subject Matter Experts or Medical Directors and their Site Leadership Teams to reconcile data discrepancies and guide requests to completion.
* Create training content and provide centralized guidance for cross functional team members on their roles in validation to ensure accurate reporting.
* Collaborate with Data Engineering to assess data findings from quality checks and anomaly detection, conduct initial troubleshooting, and escalate problems to appropriate teams when necessary.
* Work with data team to track and report on data completeness and quality metrics, including the fill rates of key data elements from source systems, and escalate for individual sources or clients when certain thresholds are met.
* Document data quality issues and troubleshooting efforts as incidents and tickets in ServiceNow and/or Jira, ensuring detailed records of incidents and tracking of resolutions.
* Communicate issues, blockers, or changes to data feeds to downstream parties or users and ensure timely resolution or escalation when necessary.
* Continuously improve data quality standards, processes, and workflows to ensure data accuracy across sources.
* Lead and participate in cross-functional data quality improvement projects aimed at enhancing the integrity of the data in the Enterprise Data Warehouse and its downstream products.
* Collaborate with internal stakeholders, including Product Owners/Program Managers, Data Engineers, and Data Acquisition teams to define data quality project objectives, timelines, and deliverables.
* Design and implement initiatives to automate and streamline data quality monitoring and validation processes, reducing manual effort and increasing overall efficiency.
* Provide regular project updates, documentation, and outcomes to senior leadership, offering data-driven insights and recommendations for further improvements.
Required Experience and Competencies
* Associate's degree, or combination of education and experience that demonstrates the attainment of the requisite knowledge, skills, and abilities required.
* 2+ years of experience in data quality, data analysis, quality assurance, or related roles in a healthcare setting required.
* Experience collaborating with cross-functional teams and stakeholders required.
* Familiarity with incident management or ticketing platforms such as ServiceNow, Zendesk, or Jira required.
* Experience working with data in various formats, coordinating efforts across different teams, communicating and escalating issues, creating and driving effective and repeatable testing and approval processes, and providing validation and testing support as needed is required.
* Bachelor's Degree preferred.
* Experience working with hospital EMR/EHR systems such as Cerner, Epic, or Meditech preferred.
* Project-based experience improving data quality or data workflows preferred.
* Basic SQL skills for querying data sources or troubleshooting issues preferred.
* Experience using Business Intelligence applications such as Tableau or PowerBI preferred.
* Familiarity with HL7 data and feeds is a plus, with the ability to understand and work with healthcare data exchanged between systems preferred.
* Excellent written and verbal communication skills, with the ability to convey complex information to both technical and non-technical audiences.
* Strong analytical and problem-solving abilities and attention to detail when working with data.
* Familiarity with HIPAA regulations and best practices for handling sensitive healthcare data, ensuring compliance in data validation, storage, and sharing processes.
* Strong proficiency in Microsoft Excel.
* Ability to navigate data in various file formats such as Excel, CSV, and TXT.
The Community
Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.
* Monthly wellness events and programs such as yoga, HIIT classes, and more
* Trainings to help support and advance your professional growth
* Team building activities such as virtual scavenger hunts and holiday celebrations
* Flexible work hours
* Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
* Superior health plan options
* Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
* Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
* Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical
* Student Loan Refinancing Discounts
* Professional and Career Development Program
* EAP, travel assistance, and identify theft included
* Wellness program
* Vituity community initiatives including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
* Purpose-driven culture focused on improving the lives of our patients, communities, and employees
We are excited to share the base salary range for this position is $31.24 - $39.05, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
* Benefits for part-time and per diem vary. Please speak to a recruiter for more information.
Applicants only. No agencies please.
$31.2-39.1 hourly 29d ago
Quality Improvement Specialist (Full-time Remote, North Carolina Based)
Alliance 4.8
Remote job
The Quality Improvement Specialist plans and executes organization-wide improvement projects in order to improve organizational performance and promote efficient use of resources through effective design, measurement and analysis of key clinical and operational processes. Applies statistical techniques, root cause analysis, Lean, Six Sigma, and other process improvement tools and techniques with subject matter experts to drive effective interventions and track the implementation of those interventions. The Quality Improvement Specialist will manage several projects simultaneously.
This position is full-time remote. Selected candidate must reside in North Carolina. Occasional travel for onsite meetings at the Home office (Morrisville, NC) may be required.
Responsibilities and Duties
Manage interdepartmental projects to achieve quality targets-
Form a team of experts required for effective completion of the project, documenting the projected resources, dates, and goals
Develop and adhere to a timeline and list of tasks and resources should be generated that will describe the project in detail and plot important dates, meetings, and prospective finish
Prepare and present project reports on a regular basis to the Project Team, Executives, and the Board of Directors
Conduct regular meetings with team members to discuss the status of the project and also to make necessary changes and improvements to achieve the desired results
Motivate and influence staff assigned to the project in order to accomplish task(s) successfully Statistics, Sociology, Economics, Public Health, Business Administration, Organizational Development, Psychology or related social science
Identify and promptly address any problems that may pose a risk to achieving the desired outcome of the project within the time and budget constraints
Create and deliver presentations and trainings to variety of internal and external stakeholders as needed
Identify the root causes of quality issues to ensure the problem is well defined and can be addressed
Leverage lean concepts to identify nonvalue-added elements and activities, and are able to use quality tools to identify failure points in processes
Conduct process mapping exercises, design effective data collection plans, understand sources of performance variation, and communicate these principles effectively to a broad audience
Define success targets based on internal and external requirements as well a well thought out business case
Effectively measure the key output variables to ensure all performance changes are accurately assessed
Conduct statistical analysis of initial and repeat measures to evaluate efficacy of interventions and to improve approach to successfully resolving root cause as needed
Design appropriate sampling plans and measurement systems to assess process capability and overall system performance
Evaluate validity and accuracy of data sources to draw appropriate conclusions
Analyze changes in performance to determine the impacts of interventions
Perform any required data analysis to evaluate performance gaps
Prepare comprehensive reports to ensuring adequate documentation and methodology to support findings and recommendations
Design and lead the implementation of effective interventions to drive improvement
Generate and evaluate solution ideas using Lean methodologies to reduce and prevent waste
Develop plans for implementing proposed improvements, including conducting pilot tests or simulations, and evaluate results to select the optimum solution
Develop a sustainable monitoring process and procedure that will ensure long-term success
Verify reduction in failures due to the targeted root cause
Ensure that all staff involved in the improvement efforts are trained to sustain the improvements and have a robust monitoring plan to detect future performance issues
Knowledge, Skills, & Abilities
Advanced Project Management skills
Advanced Quality Improvement Methodologies (Lean, Six Sigma, Kaizen, etc.)
Advanced Data Collection & Analysis skills
Advanced Microsoft Applications (Excel, Word, PowerPoint etc.) skills
Advanced Communication Skills
Advanced Collaboration Skills (problem-solving, mediation, conflict resolution and teamwork)
Knowledge and experience with NCQA and HEDIS measurements
Medicaid Experience
Financial management skills
Minimum Education & Experience
Bachelor's degree and five (5) years of experience leading project teams focused on large-scale quality improvement efforts and/or experience gathering, editing, and analyzing data for social and economic research;
or
Master's degree and three (3) years of experience leading project teams focused on large-scale quality improvement efforts and/or experience gathering, editing, and analyzing data for social and economic research.
Special Requirement
Certification as a Lean practitioner and/or Six Sigma Black Belt is required within eighteen (18) months of employment
Salary Range
$68,227 -$86,990/ Annually
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.
An excellent fringe benefit package accompanies the salary, which includes:
Medical, Dental, Vision, Life, Long Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave
Dress flexibility
$68.2k-87k yearly 28d ago
Quality Improvement Outreach Specialist
Wellsense Health Plan
Remote job
It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.
Job Summary:
The Quality Improvement Outreach Specialist supports quality improvement initiatives through member-focused outreach and engagement focused on closing quality gaps in care and improving health outcomes. This role conducts proactive outreach to members for all lines of business to encourage completion of recommended preventive screenings and chronic care services. As a key member of the Quality team, this position plays a vital role in improving HEDIS, Stars and other quality measure performance and advancing overall member health through culturally competent education, coordination, and engagement.
Our Investment in You:
· Full-time remote work
· Competitive salaries
· Excellent benefits
Key Functions/Responsibilities:
· Perform outreach calls to members with quality gaps in care
· Provide education, motivational support, and scheduling assistance to help close identified care gaps and improve quality outcomes
· Follow up with members requiring support in taking steps to close care gaps
· Document outreach activities, tracks progress and results and supports reporting for quality campaign and initiatives
· Evaluate Health Related Social Needs that may impact the member's ability to access needed services
· Collaborate with internal teams to ensure coordinated member support
· Meet quality and timeliness standards to achieve individual and departmental performance goals
· Maintain current knowledge of quality measures and best practices
· Ensure compliance with all state and federal regulations for activities performed
· Participate in quality improvement activities and cross-department meetings, supporting discussions and reporting as needed
· Develop and maintain policies & standard operating procedures of processes to maintain compliance
· Support programs and clinical best practices with the objective of improving health outcomes, preventing hospital readmissions, and promoting health and wellness activities
· Other duties as assigned
Qualifications:
Education Required:
· Associate degree in nursing or post high school nursing diploma
Education Preferred:
· Bachelor's or Master's Degree in healthcare or related field
Experience Required:
· 2 years of experience as a practicing nurse in a hospital/healthcare setting or performing direct member outreach
Experience Preferred/Desirable:
· 2+ years of experience in health insurance field
· 2+ years of experience in quality improvement
Required Licensure, Certification or Conditions of Employment:
· Successful completion of pre-employment background check
Competencies, Skills, and Attributes:
Required :
· Strong proficiency in use of office equipment including copier, fax machine, scanner, and telephones
· Strong PC proficiency in word processing, spreadsheet, and database software
Preferred:
· Advanced PC proficiency
Professional Competencies:
Required:
· Effective collaborative and proven process improvement skills
· Strong oral and written communication skills; ability to interact within all levels of the organization
· Demonstrated commitment to excellent customer service
· Knowledge and understanding of current trends in healthcare
· Aptitude for aligning process, projects, and people to meet business goals in cross-functional team settings
· Health care payer business knowledge including processes and operational data and functions that support the business
· Maintain confidentiality and privacy
· Capable of investigative and analytical research to make decisions and recommendations based on available information
· Independent and sound judgment with good critical thinking skills
· Knowledge of managed care, utilization management, and quality management
· Establish and maintain working relationships with health care providers, members, and coworkers
· Practice interpersonal and active listening skills to achieve customer satisfaction and departmental communication standards
· Ability to Interpret policies, programs, and guidelines
· Establish and maintain working relationships in a collaborative team environment
· Organizational skills with the ability to prioritize tasks and work with multiple priorities
· Maintains current knowledge of State, Federal and other applicable regulatory/accrediting agency requirements as they apply to department functions
Compensation Range
$74,000 - $107,000
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensure as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, WellSense offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Note: This range is based on Boston-area data, and is subject to modification based on geographic location.
About WellSense
WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees
Are you passionate about
improving
the quality of healthcare?
Are you ready to
leverage your talents
to make healthcare better for everyone?
Do you want the opportunity to
give back
to your community?
Do you want to have
fun at work
?
Then join the growing team at Health Services Advisory Group (HSAG) that is transforming the delivery of healthcare in the United States!
SummaryUnder the supervision of the Director, the Quality Improvement Specialist (QIS) supports the Centers for Medicare & Medicaid Services (CMS) Quality Innovation Network-Quality Improvement Organization (QIN-QIO) Program with a primary focus on infection prevention, patient safety, and Healthcare-Associated infection (HAI) reduction in hospital and other healthcare settings. The QIS provides hands-on technical assistance and quality improvement (QI) support to healthcare providers-primarily hospitals-by advancing evidence-based infection prevention practices aligned with CMS priorities.
The QIS collaborates with clinical and quality leaders to assess infection prevention performance, conduct root cause analyses related to HAIs and safety events, and co-develop Quality Action Plans (QAPs) targeting infection prevention, antimicrobial stewardship, and regulatory compliance. This role is instrumental in supporting hospitals through surveillance improvement, implementation of CDC-recommended practices, and sustainable infection prevention strategies via onsite visits, virtual coaching, and educational outreach.Core Competencies and Responsibilities / Provider Engagement and Relationship Management
Serve as the primary point of contact for assigned hospitals and healthcare providers to promote participation in infection prevention-focused quality improvement initiatives and secure Provider Service Agreements.
Build and maintain collaborative relationships with infection preventionists, quality leaders, nursing leadership, and frontline staff to support sustained engagement in HAI reduction efforts.
Communicate complex infection prevention, patient safety, and regulatory concepts clearly through meetings, presentations, teleconferences, and written materials.
Refer specialized infection prevention inquiries appropriately and collaborate with supervisors and internal subject-matter experts as needed.
QI and Technical Assistance
Apply evidence-based QI methodologies to assess infection prevention programs, conduct root cause analyses of HAIs and safety events, and deliver technical assistance aligned with CMS infection prevention goals and metrics.
Support hospitals in implementing and strengthening CDC-recommended infection prevention practices, including standard and transmission-based precautions, device-associated infection prevention, and environmental infection control.
Develop customized Quality Action Plans (QAPs) focused on reducing HAIs (e.g., CLABSI, CAUTI, SSI, C. difficile), improving surveillance accuracy, and enhancing compliance with regulatory requirements.
Collaborate with internal teams and external stakeholders to implement sustainable infection prevention and patient safety interventions.
Deliver education, training, and resources related to infection prevention, HAI surveillance, outbreak response, and quality improvement strategies.
Data and Reporting
Analyze infection-related clinical and operational data to identify performance gaps, interpret trends, and guide hospitals in implementing targeted infection prevention and safety strategies.
Provide tailored technical assistance related to HAI surveillance, data validation, and performance improvement using CMS- and CDC-aligned measures.
Support accurate and timely documentation of infection prevention activities, site visits, provider communications, and outcomes using HSAG and CMS-approved systems.
Professional Development and Compliance
Maintain current knowledge of infection prevention science, QI methodologies, and patient safety best practices through ongoing professional development.
Stay up to date on infection prevention guidelines, surveillance requirements, and regulatory updates from CMS, CDC (including NHSN guidance), The Joint Commission, and other relevant agencies.
Project Execution and Team Collaboration
Manage multiple infection prevention-related initiatives, deadlines, and deliverables with strong organization and accountability.
Contribute to the development of infection prevention tools, educational materials, reports, and technical guidance in collaboration with multidisciplinary teams.
Adapt strategies and technical assistance approaches in response to evolving CMS priorities, regulatory updates, and emerging infection prevention challenges (e.g., outbreaks, novel pathogens).
Occasionally work extended hours to meet project or regulatory deadlines.
Other Qualifications
Working knowledge of Microsoft Office, SharePoint, or similar productivity and customer relationship management (CRM) systems is preferred.
Strong written and verbal communication skills, including experience delivering infection prevention education, conducting training, and engaging with providers via phone and email.
Demonstrated commitment to infection prevention, patient safety, improving healthcare quality, safety, and outcomes for Medicare beneficiaries.
Detail-oriented with strong initiative, sound judgment, and the ability to manage multiple priorities independently.
Education and Experience Requirements
Bachelor's degree required; Master's degree preferred (e.g., Public Health, Nursing, Healthcare Quality, or related field).
Minimum of five (5) years of experience in a healthcare setting.
Infection prevention experience or certification (e.g., CIC) strongly preferred.
Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments).
HSAG is an EEO Employer of Veterans protected under Section 4212.If you have special needs and require assistance completing our employment application process, please feel free to contact us.
EOE M/F/Veteran/Disability
$65k-87k yearly est. Auto-Apply 11d ago
Clinical Quality Assurance Auditor
Modivcare
Remote job
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
This position is responsible for proactive Clinical Quality Auditor to support the ongoing monitoring and evaluation of call quality, ensuring compliance with industry regulations, and enhancing the overall customer experience. In addition to auditing calls and processes, this role will also be responsible for processing clinical escalations and assisting with resolving any related issues.
This role…
Audit Strategy & Implementation: Implements audit strategies to assess the quality of calls, compliance with healthcare regulations, and overall adherence to quality standards. Conduct audits on calls, clinical charts, processes, procedures, and systems to ensure adherence to industry standards.
Escalations: Process and respond to unresolved escalations (issues that arise in calls that are unable to be resolved in the moment), working closely with relevant teams to address issues and provide timely resolutions.
Clinical Escalations:
Complete reviews of clinical escalations resulting from outlier biometrics for process and quality recommendations.
Audit Reporting & Communication: Communicates audit findings, analysis, and recommendations to senior management and key stakeholders. Highlight trends, actionable insights, and areas requiring improvement.
Corrective Action Planning: Collaborates with internal teams to identify action plans and implement corrective actions based on audit findings. Tracks and monitors the progress of these action plans.
Team Development & Coaching: Provides coaching and development to team members on job skills, delivery skills, and quality improvement. Offers targeted support for individuals needing additional coaching on soft skills or specific job tasks to enhance team performance.
Compliance Monitoring: Ensures ongoing compliance with quality standards, industry regulations, and internal policies by extracting and evaluating calls.
Monitors and assists in meeting compliance and productivity goals.
Trend Analysis & Reporting: Analyze call data to identify trends, gaps, and areas for improvement. Prepare reports to share with senior management for decision-making purposes.
Communication with Stakeholders: Build and maintain strong relationships with internal and external stakeholders, including healthcare providers, patients, and regulatory agencies. Ensure clear communication of audit results and next steps to involved parties.
Handles routine inquiries and relay information between departments and stakeholders.
Maintains security and access to sensitive materials.
Assists with maintaining productivity and quality goals.
Monitors and assists with QA chat channels to provide real-time support.
Performs other duties as assigned by management.
We are interested in speaking to individuals with the following…
Bachelor's Degree in health related field required.
Five (5) plus years of clinical experience.
Current and unobstructed RN licensure (Preferred)
Or equivalent combination of education and/or experience.
Strong attention to detail and organizational skills.
Collaborative and team-oriented approach.
Ability to handle sensitive and confidential information.
Problem-solving mindset and proactive in addressing challenges.
Adaptable and flexible in responding to changing business needs.
Strong knowledge of industry regulations, compliance standards, and audit processes.
Excellent analytical skills with the ability to identify trends and provide actionable insights.
Strong communication skills, both written and verbal, with the ability to report findings and collaborate with various departments.
Experience in coaching and training team members to improve performance and achieve quality goals.
Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
Familiarity with clinical processes and the handling of clinical escalations is a plus.
Proficiency in quality assurance software, data analysis tools, and Microsoft Office Suite (Excel, Word, PowerPoint).
Salary: $60,800.00 - 82,100.00 / annually
Modivcare's positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:
Medical, Dental, and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post --Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
Modivcare is an Equal Opportunity Employer.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at ***************************
$60.8k-82.1k yearly Auto-Apply 46d ago
Data & Quality Assurance Project Coordinator (Remote, contract)
Infuse 3.8
Remote job
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals-every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy
We are looking for a detail-oriented and organized Data & Quality Assurance Project Coordinator to support the planning, execution, and completion of key projects. This role combines project coordination with quality control - ensuring that data, reports, and processes meet the highest standards of accuracy and consistency. Proficiency in Power BI, strong data management skills, and a focus on continuous improvement are essential for success in this fast-paced environment.
Key Responsibilities
Support end-to-end project management tasks, ensuring timely and high-quality delivery.
Use Power BI to analyze, visualize, and validate data for actionable insights.
Implement and maintain QA checks on data, reports, and project deliverables to ensure accuracy and reliability.
Maintain thorough project documentation and perform data validation and quality audits.
Collaborate with cross-functional teams to identify process gaps and drive improvements.
Support decision-making by preparing detailed, accurate, and visually clear reports.
What We're Looking For
Proficiency in Power BI and Microsoft Office (especially Excel).
Strong attention to detail, organizational, analytical, and quality assurance skills.
Experience with data entry, validation, and dataset management.
Familiarity with QA methodologies or data testing processes is a plus.
A basic understanding of database systems and validation processes.
Proficiency in Ukrainian and/or Russian languages.
If you thrive on ensuring both project success and data integrity, and you value precision as much as progress, we'd love to hear from you!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
$46k-72k yearly est. Auto-Apply 28d ago
Quality Assurance Specialist
First Call Hospice 4.0
Remote job
So, you like working with a creative, dynamic team and making a difference?
Sometimes the grass is greener!
The mission of First Call Hospice, a locally owned agency founded in 1993, is to provide individualized quality hospice care to meet the unique needs of patients with a limited life expectancy. The primary goal of First Call Hospice is to enhance the quality of life when the quantity of life is limited.
Rated one of Sacramento's 2024 Best Places to Work, First Call Hospice is growing and looking for experienced, compassionate Quality Assurance Specialist to join our team!
JOB SUMMARY
The Quality Assurance Specialist is responsible for analyzing data integrity and consistency of documentation and assessment processes. This position will ensure appropriate ICD-9 - ICD-10 coding and sequencing and will work with clinical staff to clarify documentation and data integrity issues.
DUTIES & RESPONSIBILITIES
Prospectively reviews all assessments to ensure appropriateness, completeness, and compliance with federal and state regulations and organization policy.
Ensures appropriate ICD-9 - ICD-10 coding and sequencing as it relates to the patient's medical condition, including any co-morbidities.
Consults with appropriate clinical staff to clarify any data integrity issues and works with clinician to make appropriate corrections per organization policy.
Reviews visit utilization for appropriateness of care guidelines and patient condition; reports potential financial losses and/or underutilization to the clinical manager/designee.
Notifies Quality Assurance and Agency Managers of problematic trends as a result of documentation review.
Participates in Quality Improvement and Corporate Compliance activities as assigned.
Assists with other chart audit activities as assigned.
Maintains professional and technical knowledge by attending educational workshops and reviewing professional publications.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description.
JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)
Active California RN or LVN license required
1-2 years of experience of hospice clinical, coding, or billing experience required.
Working knowledge of ICD-9/ICD-10 coding.
Knowledge of federal regulations and state licensure requirements.
Working knowledge of computer systems.
Licensed driver with automobile that is in good working order and insured in accordance with organization requirements.
Excellent coordination and communication skills.
Detail oriented and able to work with minimal supervision
Why First Call?
First Call Hospice is part of the Cornerstone Group with close to 80 agencies throughout the country. While we are part of a large family, we operate as a local team. We understand we are nothing without great employees! It is through our team's dedication to deliver life changing service that we become the “provider of choice” in the community that we serve. Join a culture of high performers who are on a mission to create the best agency in the Greater Sacramento Area!
What makes us unique besides our culture of high performers and exceptional care? At First Call, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We operate with the Core Values of CAPLICO in mind:
Celebration
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Customer Second
Ownership
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
$40k-74k yearly est. Auto-Apply 11d ago
Quality Control Manager
Barnard Construction Company, Inc. > Working Here > Current Openings > Job Listingsbarnard Construction Company 4.2
Remote job
Barnard Construction Company, Inc., based in Bozeman, Montana, is a heavy-civil construction company with projects underway across North America. Barnard is ranked by
Engineering News-Record
, a leading construction industry periodical, as one of the nation's Top 400 civil contractors. We specialize in dam construction and rehabilitation, power transmission and distribution, tunneling, inland marine, oil, gas, utility, and sewer and water pipeline projects. We offer competitive salaries, profit sharing, 401(k)s, a generous health plan, annual bonuses, and challenging career opportunities with a financially solid company. Barnard's people are the reason for the success of the company. Our reputation attracts the highest quality personnel, people who are committed to producing projects that set a standard for excellence. At Barnard, we build the riskiest, most difficult, complex jobs we can find and we hire people who thrive on tough work and demanding opportunities.
Qualifications
Undergraduate degree in Engineering, Construction Management or related field. Equivalent experience in a construction-related position will also be considered.
Must be willing to travel and relocate. Project sites are located domestically and internationally, so relocation and/or travel are required.
Minimum of ten (10) years of experience of related CQC management construction projects.
In addition, must have at least 2 Federal Design Build Projects,
And served as the Construction Quality Control Manager on at least 2 projects with a construction value of $10 million or more.
Strong organizational and time management skills.
Good attention to detail, with the ability to recognize discrepancies.
Strong work ethic - Willing to do what it takes to get the job done.
The ability to work independently as well as part of a team.
The ability to freely access all points of a construction site in wide-ranging climates and environments.
Responsibilities
Develops, maintains, and verifies implementation of the Quality programs for the Project, together with oversight of the implementation of programs/plans for the direct hire work and Sub-Contractor.
Manages and coordinates Quality activities associated with field engineering field procurement, construction, testing, and commissioning within the Project scope.
Maintains client liaison and communication for Project's quality activities, as directed by the Project Manager.
Reviews, audits and surveys Quality activities across the Project direct hire execution and Sub-Contractors and advises and reports to management quality problems and progress within the Project.
Equal Opportunity Employer Veterans/Disabled, E-Verify Employer
#mon
Join Our Team at MCMC!
We're excited to announce an opportunity for a Clinical Quality Assurance Coordinator - Supervisor to make an impact and lead with excellence.
In this role, you'll oversee the daily operations of our Quality Assurance Department, ensuring workflows run smoothly and efficiently. You'll provide leadership, guidance, and support to a dedicated team, driving quality standards and operational success.
We're looking for someone who brings expertise, organization, and a passion for quality care. If you thrive in a leadership role and enjoy making processes better, this is your chance to shine!
This position is 100% remote with a schedule of Monday through Friday 9:00am-5:30pm EST.
Ready to take the next step in your career? Apply today and help us deliver excellence in clinical quality assurance!
Responsibilities may include:
Coordinate and direct the QA department's daily workflow to ensure all product lines are completed with the highest level of quality in the most effective and efficient manner possible.
Prioritize and manage the daily workload and ensure the appropriate and equitable distribution of work is maintained in order to achieve goals.
Monitor work product to ensure clear, concise, evidence-based rationales have been provided in support of all recommendations or determinations and that specific indicators and criteria in accordance with company policy and procedures have been achieved.
Ensure department compliance of all federal ERISA and state mandates is adhered to at all times.
Promote effective and efficient utilization of all clinical resources and makes necessary recommendations for improvements to management as needed.
Ensure all client relationships are maintained and all client specific requirements are met.
Assist promptly in resolution of any physician and/or customer complaints or quality assurance issues.
Delegate work as needed and provide backup to all departmental positions as required.
Provide insight and direction to management on consultant quality, availability and compliance with all company policies and procedures.
Participate in the development and implementation of policies and procedures in order to promote and achieve the most efficient operation possible.
Participate in various educational and or training activities as required.
Perform other duties as assigned.
Qualifications
Qualifications
Experience supervising or leading investigations within a Group Health SIU or medical claims environment
Strong knowledge of fraud, waste, and abuse (FWA) detection and investigative practices
Advanced understanding of CPT, HCPCS, ICD-10, and billing/payment policies
Ability to identify coding anomalies such as upcoding, unbundling, modifier misuse, and abnormal billing trends
Experience analyzing claims data and translating findings into investigative action
Familiarity with CMS, state regulations, HIPAA, and compliance requirements
Proven ability to manage workloads, coach staff, and collaborate with Compliance, Legal, and Medical teams
Strong written and verbal communication skills, including executive-level reporting
Preferred: SIU, healthcare fraud, or auditing certifications (e.g., CPC, CFE, AHFI)
MCMC completes over 100,000 reviews each year for more than 400 clients, including almost all of the nation's largest Health Plans, PBMs, Disability Carriers, TPAs, UR companies, Self-Insured Employers, Taft-Hartley Plans and Government Organizations.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
MCMC offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.
$37k-56k yearly est. 9d ago
Precast Modeling Quality Control Coordinator
PTAC
Remote job
PTAC Engineering has been a leading specialty-engineering firm in the precast/prestressed concrete industry since 1991. The principals of the company have 75 years of combined experience in the design and detailing of precast-prestressed concrete structures. PTAC has completed many projects of all sizes and levels of complexity using our EDGE family of software.
We offer:
Competitive Salaries
100% paid healthcare for the employee. If family coverage is needed, PTAC pays 50% of the difference.
100% employee paid Dental, Vision, Life Insurance & Long-Term Disability
PTO - 0-5 years 80 hours, 6-10 years 120 hours, 10+ years 160 hours
40 hours of sick time per year
Up to 4% 401K match
Standard paid holidays
Casual/relaxed work environment
Option to work from home on Monday and Friday
Work hours Monday- Thursday 7:00 a.m.-5:00 pm, Friday 7:00 a.m.-11:00 a.m.
Position Summary
PTAC Engineering is searching for skilled Project Q.C. to contribute to the enhancement and expansion of our family. This position is an exempt full-time position. Your role will be to ensure high-quality products that exceed our clients' expectations by utilizing specialized software and maintaining standards. You will be responsible for checking bills of materials, erection drawings, shop drawings 3D models and other documents as required.
Eligibility
Please note that PTAC Engineering is unable to sponsor visas at this time. Candidates must be legally authorized to work in the country without sponsorship.
Completion of this Culture Index Survey: ****************************************************
Education Requirements
Associate degree or completed trade school preferred but not required.
Experience
7+ Years of Precast Drafting Experience
Software Skills
MS Office
Autodesk REVIT
EDGE Preferred
Job Duties
Ensure quality on all drafting activities on the project assigned including shop tickets, hardware details, 3D models and erection drawings
Aid in training of all CAD technicians and project drafters
Provide detailers and modelers feedback on quality of work
Send final shop ticket to engineer for final review
Independently interpret construction documents and other trade's shop drawings
PTAC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any protected characteristic in accordance with applicable federal, state, and local laws.
$34k-74k yearly est. 60d+ ago
Quality Assurance Coordinator
Kleinert's Inc.
Remote job
Job Description
Kleinert's Inc. is looking for a dedicated Quality Assurance & Process Improvement Coordinator to join our team. This full-time remote position offers an excellent opportunity to ensure our products meet the highest standards of quality while improving operations across the organization. As a Quality Assurance & Process Improvement Coordinator, you will play a vital role in driving operational excellence and enhancing the reliability of our consumer goods.
In this role, you will be responsible for developing and implementing quality assurance and process improvement strategies that improve operations, enhance product reliability, and elevate customer satisfaction. You will collaborate closely with various departments to identify areas for improvement and support initiatives that foster a culture of quality throughout the company.
Responsibilities
Develop and implement quality assurance and process improvement protocols and processes
Analyze quality and operational data to identify trends and improvement opportunities
Collaborate with product development and operations teams to ensure compliance with quality standards
Lead corrective actions and continuous improvement initiatives
Assist in training staff on quality assurance and process improvement procedures
Requirements
2+ years of experience in quality assurance, operations, or process improvement
Strong understanding of QA methodologies, process improvement tools, and operational workflows
Proficiency in quality management and process improvement software
$42k-64k yearly est. 10d ago
Product Quality Engineer, NDT II
Norsk Titanium
Remote job
Who is Norsk Titanium? What do we do? If you haven't heard our name in passing before, you will soon. Norsk Titanium is pioneering a new era of on-demand metal additive manufacturing that will revolutionize the raw material supply chain. We are the world's first and only OEM qualified supplier of additively manufactured structural titanium components. However, our focus doesn't stop at the aerospace industry. Our unique RPD process may be applied in the defense, space, oil and gas, and industrial markets. Our team is small, but our goals are big. Norsk Titanium scientists, engineers, and employees around the world are truly responsible for the future of metal; You could be part of the next industrial revolution!
What will Norsk Titanium do for you? At Norsk Titanium, we are committed to mutual growth and success. Our innovative team provides training and mentorship from global subject matter experts. We are committed to our employees: mind, body and soul. As such, we benchmark our benefits annually to ensure we offer industry leading benefits. Our compensation and benefits structure has been developed to attract the best and brightest in the industry. We offer both short-term (bonus) incentive plans and long-term (stock option) incentive plans, tuition assistance for continuing education, gym memberships, a generous 401k plan with Day 1 vesting and much more.
With NTi, you aren't a number, you're a valuable team member!
The Material QA Engineer, NDT II provides product quality assurance and nondestructive engineering support to commercial, engineering and operations based on OEM engineering and contractual flow down. Interprets engineering flow down based on customer digital data, drawings, parts list, customer, and industrial specifications to provide NDT (nondestructive) and DT (destructive) direction as required to realize customer compliant parts developed through RPD technology.
In a typical day, your expertise:
* Provides material quality assurance to Operations, Commercial and Engineering based upon NTi (Norsk Titanium) requirements established by MPF Department and nondestructive engineering support and guidance for the inspection of customer products
* Supports customer discussions of NDT/DT technical differences between NTi product inspection and customer legacy inspection methods and participates in gap closure
* Reviews and maintains customer NDT quality and engineering requirements to ensure NTi product is designed and developed to the necessary configuration for inspection
* Creates and validates inspection techniques conforming to Technical or Customer Specifications
* Provides quality assurance and nondestructive engineering support to implement new product introduction and ongoing production, including supplier approval, non-conformance investigation and corrective action
* Proactively leads continuous improvement efforts to improve profitability, competitiveness, reliability, quality, safety, etc. in areas of responsibility
* Assists with production implementation of NDT; evaluates and proposes products, methods, or processes related to industrialization of additive manufacturing
* Adheres to and promotes applicable Policies, Procedures, Safety Rules & Regulations and Security Guidelines
* Other duties and responsibilities as required for the successful operation of business
This position will have access to technology and/or software source code that is subject to U.S. export controls. U.S. person as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3))
We're thrilled to find candidates with:
* BS or MS in physics or engineering, preferably Physics, Engineering Physics, Aerospace or Mechanical Engineering or equivalent work experience or 2-year degree or certificate from an NDT Trade School
* Experience in aerospace manufacturing, preferably in NDT evaluation
* General understanding of CATIA or similar CAD software
* Familiarity with various NDT methods including the complimentary nature and limitation of each method
* Experience in evaluating and identifying gaps between differing NDT methods as applied to additively manufactured, or similar materials
* ASNT SNT-TC-1A NDT Level II in a minimum of 1 method
* Minimum 2 years of NDT experience as a Level I or II in Ultrasonics or Radiography
* Demonstrated familiarity with and ability to interpret and apply Technical Specifications and Customer inspection requirements
* Proficiency in Microsoft Suite of programs, i.e. Word, Excel, Power Point, Project and Visio
* Fluent mastery of English language and basic understanding of Lean Manufacturing principles
Other competencies critical to success include:
* Proactive, self-driven and eager to learn
* Ability to handle several tasks simultaneously
* Good communication, collaboration, and cooperation skills
* Able to work independently in a structured manner, take initiative and complete processes
* Structure and accuracy in daily work
* The ability to read and apply Standard Operating Procedures, Standard Work and Work Instructions
* Excellent written and verbal communication skills
* This position will require access to technology and/or software source code that is subject to U.S. export controls. U.S. person or ITAR licence required
* Willingness to adhere to and promote the NTi values of glød, collaboration, creative curiosity, trust, respect, and integrity
Physical Requirements:
* The ability to sit in front of a computer for 8 or more hours daily
* The ability to access and navigate each department at the organization's facilities
* The ability to lift and carry objects up to 20 pounds occasionally
* While performing the duties of this job, the employee is regularly required to; stand, sit, talk, hear, and use hands and fingers to feel objects, tools and controls, to operate a computer and telephone keypad
* Good vision (20/20) with or without corrective devices and the ability to distinguish colors
* The noise level in the work environment is usually low to moderate
While the physical demands described above are generally representative of those that must be met by an employee to successfully perform the essential functions of this role, reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Anticipated Hiring Timeline: Immediately
Relocation: Unavailable
Remote Work: Unavailable (Our magic happens onsite!)|
Sponsorship: Unavailable (This position will have access to technology and/or software source code that is subject to U.S. export controls. U.S. person as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3))
Norsk Titanium is proud to be an equal opportunity employer. We celebrate diversity of opinion and are committed to creating an inclusive workplace where all qualified applicants and Employees are treated with respect and fairness. Employment decisions are made without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, national origin, age, disability, medical condition, genetic information, marital status, military or veteran status, status as a victim of domestic violence, or any other protected characteristic under applicable law.
The Know Your Rights poster is available here: "Know Your Rights: Workplace Discrimination is Illegal" Poster
The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted
Not ready to apply? Submit your information for future consideration here: *************************
All offers of employment are subject to favorable results of a criminal background screen, verification of previous employment and references. Additional screening may take place as required by the role and in accordance with state and federal laws. All candidates are subjected to a drug-screen for illegal substances in conjunction with an acceptance of employment. Failure to participate may result in revocation of an offer of employment.
$69k-91k yearly est. Easy Apply 60d+ ago
Remote Print Production Indesign
Global Channel Management
Remote job
Remote Print Production Indesign needs 3+ years experience in page composition and digital production
Remote Print Production Indesign requires:
3+ years experience in page composition and digital production
2+ years experience with authoring/ composition systems and related technologies
Production workflow experience in print/ digital technologies
Familiarity with WCAG Accessibility requirements for digital products
Basal print and/or digital product creation
Awareness of content authoring, integrated publishing systems, content management systems, file store and page/ screen composition technology
Print production exp, Indesign, Acrobat PDF, Desktop Publishing.
Remote Print Production Indesign duties:
Assist vendors in the use of new templates, guidelines and specifications, processes, or software
Ensure that all template/pattern construction, supporting documentation, and production processes adhere to established best practices.
$31k-42k yearly est. 60d+ ago
Quality Technician - 3rd Shift
Usabb ABB
Remote job
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Quality Manager
Your role and responsibilities
Assists the local Quality team in implementing and maintaining a quality system, including conducting audits, establishing controls, training on tools and methodologies, reporting quality Key Performance Indicators (KPIs) and customer cases, and maintaining process documentation.
The work model for the role is: Onsite
You will be mainly accountable for:
Reports quality issues data, ensuring adherence to quality management system at all stages.
Acquires and reports quality metrics and KPIs accurately and in a timely manner to facilitate the analysis and management of local processes.
Utilizes measurement systems to produce data that reflect the accurate characteristics of materials, products, systems, and processes.
Trains local operational teams on relevant elements of quality management, supports implementation, and promotes opportunities for improvement.
Qualifications for the role
High School Diploma or equivalent
3-5 years of proven experience in a quality position within a manufacturing environment.
Experienced in utilizing a wide range of measurement instruments, including calipers, micrometers, CMMs, and gauges, to ensure product accuracy.
Proficient in computer applications with strong skills in Microsoft Office Suite; experience with CompliantPro or similar quality management software is a plus.
Preferred ability to obtain ASQ certification
Strong communication, problem-solving, and teamwork abilities; commitment to safety and continuous improvement.
Candidates must have a work authorization that would permit them to work in the United
States.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: ********************************************************************************************
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner.
We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.