Quality engineer jobs in Jupiter, FL - 93 jobs

*No C2C *Must be a US Citizen or Permanent Resident The GxP / Computer System Validation (CSV) Engineer is responsible for ensuring that computerized systems used in regulated environments comply with applicable GxP regulations (e.g., GMP, GCP, GLP) and industry standards. This role leads and supports validation activities throughout the system lifecycle, ensuring systems are fit for intended use and maintained in a validated state. Key Responsibilities Validation & Compliance Plan, execute, and document CSV activities in accordance with GxP regulations, FDA guidance, EMA guidelines, and industry standards (e.g., GAMP 5). Develop and review validation deliverables including: Validation Plans (VP) User Requirements Specifications (URS) Functional / Design Specifications (FS/DS) Risk Assessments IQ/OQ/PQ protocols and reports Traceability Matrices Ensure computerized systems remain in a validated state through effective change control, deviation management, and periodic review. System Lifecycle Support Support validation activities across the full system lifecycle (concept, implementation, operation, and retirement). Assess the impact of system changes, upgrades, patches, and configuration changes on validation status. Perform vendor assessments and support supplier audits as required. Quality & Audit Support Ensure compliance with data integrity principles (ALCOA+). Participate in internal audits, regulatory inspections, and customer audits. Respond to audit findings and support CAPA development and execution. Cross-Functional Collaboration Collaborate with IT, Quality Assurance, Engineering, Manufacturing, Clinical, and external vendors. Provide CSV guidance and training to stakeholders. Act as a subject matter expert for CSV and GxP computerized systems. Required Qualifications Bachelor's degree in Engineering, Computer Science, Life Sciences, or a related field. 3+ years of experience in GxP Computer System Validation in a regulated environment. Strong knowledge of: FDA 21 CFR Part 11 EU Annex 11 GAMP 5 Data Integrity principles Experience validating systems such as: ERP (e.g., SAP) LIMS, MES, QMS Clinical Trial Management Systems (CTMS) Laboratory or manufacturing equipment with software components Excellent documentation, analytical, and communication skills. Preferred Qualifications Experience with cloud-based and SaaS systems validation. Familiarity with Agile or SDLC methodologies in regulated environments. Experience supporting FDA, EMA, or other regulatory inspections. CSV certification or quality-related certifications (e.g., ASQ, ISPE).

Company: The Boeing Company Boeing Commercial Airplanes (BCA) is seeking a First-Line Supplier Quality Manager (Level K) to join their Supplier Quality Team in Stuart, FL. This position will manage Supplier Quality Reps (SQR) working with Daher, a major structures supplier based in Stuart, FL. This position will also manage Boeing contract inspectors that conduct product verifications on behalf of Boeing at the supplier. We are looking for someone with aerospace structures experience to join our newly formed structure focused team. This team is focused on driving improved performance across 7 of our major structure's suppliers. The preferred candidate will be able to develop and present information to suppliers, employees and executives. This role will eventually provide periodic support to teams at Spirit Wichita and Tulsa sites as needed. Position Responsibilities: Manages employees performing supplier quality activities to ensure that suppliers' production and quality systems, special processes, products and services meet purchase contract requirements and applicable regulatory agency and government regulations Manages contract employees conducting product verifications on structures assemblies Develops and executes business plans, policies and procedures and develops organizational and technical strategies to improve supplier performance Provides education and coaching on the Quality System Acquires and manages resources and leads process improvements Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners, suppliers and direct reports Manages, develops and motivates employees This position is expected to be 100% onsite. The selected candidate will be required to work onsite in Stuart, FL. Basic Qualifications (Required Skills/Experience): 5+ years' experience in the aerospace industry 5+ years' experience in Quality Management Systems (QMS) 5+ years' experience leading teams in a formal and/or informal leadership role 5+ years' experience with Project Management Preferred Qualifications (Desired Skills/Experience): Bachelor's Degree or higher 3+ years' experience in airplane level systems integration 3+ years' experience in a production or quality environment 1+ years' experience in developing, leading, and implementing Quality Management Systems 1+ years' experience conducting/leading QMS Audits 1+ years' experience executing quality requirements on Commercial or Major DOD programs Proficient in utilizing all Microsoft Office Suite applications Willing to travel domestically and internationally as needed Relocation: This position offers relocation based on candidate eligibility. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $121,550 - $164,450 Language Requirements: Not Applicable Education: Not Applicable Relocation: This position offers relocation based on candidate eligibility. Export Control Requirement: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

We are seeking a highly skilled and team-oriented IT QA Manager to join our team as we continue our growth and digital transformation roadmap. This is a unique opportunity to make a significant impact by shaping a modern quality assurance strategy and culture in a fast-paced, Agile environment. In this leadership role, you will manage our QA team, develop testing strategies, and ensure our products meet the highest quality standards. You will work closely with cross-functional teams including developers, product managers and stakeholders to ensure delivery of reliable, high-quality software products. The ideal candidate has extensive experience in quality assurance management with advanced hands-on expertise across all testing methodologies including automation test. Responsibilities Leading and managing QA team in the development, implementation, and execution of quality assurance processes and strategies. Developing and enforcing quality standards and procedures, ensuring all team members follow them. Leading the development and execution of automated tests using various tools and frameworks, ensuring adequate test coverage Monitoring and analyzing key quality metrics to track product performance and identify areas for improvement. Working closely with product development, engineering, and operations teams to ensure that quality standards are integrated into the product lifecycle. Developing and maintaining quality documentation, including test plans, reports, and defect tracking records. Establishing and maintaining a strong communication channel with departments to ensure quality expectations are met throughout the production process. Conducting root cause analysis of quality issues and implementing corrective actions to prevent recurrence. Providing leadership, training, and development opportunities to QA staff to enhance team skills and performance. Identification and implementation of new tools and technologies to enhance the quality assurance processes. Stay updated on industry trends, new quality management methodologies, and regulatory changes that affect product quality. Required Qualifications: Bachelor's degree in Engineering, Computer Science, Quality Management, or a related field. 5+ years demonstrable experience as a QA Manager in a scaled software engineering environment. Proven experience managing QA teams, including training, performance management, and team development. In-depth knowledge of quality assurance methodologies, tools, and frameworks. All testing phases: Functional, Regression, Integration, System, UAT, and Usability in an Agile environment. In-depth knowledge of Agile, Scrum, and Waterfall methodologies and the ability to implement QA processes in an Agile environment. Background in developing and managing automated test suites using tools (Selenium, TestNG, QTP, or similar) and scripting languages. Experience with software testing, defect tracking, and quality management systems (JIRA, TestRail, Quality Centre). Experience with performance testing and load testing tools (JMeter, LoadRunner), security testing, accessibility compliance testing. Writing and executing SQL queries, working with XML and JSON file formats. Testing REST and SOAP APIs using tools like Postman, SoapUI, SOAtest, and cURL. Working knowledge of modern web / mobile stacks: HTML5, AJAX, Node.js, AngularJS, iOS/Android development Experience with cloud-based QA tools and testing in a cloud environment (AWS, Azure) and AI testing tools. Familiarity with tools such as Jenkins or Git for continuous integration/continuous testing. Experience cross-browser and cross-device testing on iOS and Android platforms. Exposure to testing frameworks like Jasmine, Mocha, Karate. etc. Strong analytical and problem-solving abilities with attention to detail. Excellent communication skills, both written and verbal, with the ability to present complex information to various stakeholders. Strong organizational and project management skills with the ability to manage multiple priorities simultaneously. Preferred Qualifications: Relevant certification in Quality Management (Six Sigma, ISO 9001, ISTQB). Industry experience in Warranty, Insurance, or Customer Service domains. Experience with Content Management Systems. Familiarity with Oracle Financials.

Job Description IT QA Manager We are seeking a highly skilled and team-oriented IT QA Manager to join our team as we continue our growth and digital transformation roadmap. This is a unique opportunity to make a significant impact by shaping a modern quality assurance strategy and culture in a fast-paced, Agile environment. In this leadership role, you will manage our QA team, develop testing strategies, and ensure our products meet the highest quality standards. You will work closely with cross-functional teams including developers, product managers and stakeholders to ensure delivery of reliable, high-quality software products. The ideal candidate has extensive experience in quality assurance management with advanced hands-on expertise across all testing methodologies including automation test. Responsibilities Leading and managing QA team in the development, implementation, and execution of quality assurance processes and strategies. Developing and enforcing quality standards and procedures, ensuring all team members follow them. Leading the development and execution of automated tests using various tools and frameworks, ensuring adequate test coverage Monitoring and analyzing key quality metrics to track product performance and identify areas for improvement. Working closely with product development, engineering, and operations teams to ensure that quality standards are integrated into the product lifecycle. Developing and maintaining quality documentation, including test plans, reports, and defect tracking records. Establishing and maintaining a strong communication channel with departments to ensure quality expectations are met throughout the production process. Conducting root cause analysis of quality issues and implementing corrective actions to prevent recurrence. Providing leadership, training, and development opportunities to QA staff to enhance team skills and performance. Identification and implementation of new tools and technologies to enhance the quality assurance processes. Stay updated on industry trends, new quality management methodologies, and regulatory changes that affect product quality. Required Qualifications: Bachelor's degree in Engineering, Computer Science, Quality Management, or a related field. 5+ years demonstrable experience as a QA Manager in a scaled software engineering environment. Proven experience managing QA teams, including training, performance management, and team development. In-depth knowledge of quality assurance methodologies, tools, and frameworks. All testing phases: Functional, Regression, Integration, System, UAT, and Usability in an Agile environment. In-depth knowledge of Agile, Scrum, and Waterfall methodologies and the ability to implement QA processes in an Agile environment. Background in developing and managing automated test suites using tools (Selenium, TestNG, QTP, or similar) and scripting languages. Experience with software testing, defect tracking, and quality management systems (JIRA, TestRail, Quality Centre). Experience with performance testing and load testing tools (JMeter, LoadRunner), security testing, accessibility compliance testing. Writing and executing SQL queries, working with XML and JSON file formats. Testing REST and SOAP APIs using tools like Postman, SoapUI, SOAtest, and cURL. Working knowledge of modern web / mobile stacks: HTML5, AJAX, Node.js, AngularJS, iOS/Android development Experience with cloud-based QA tools and testing in a cloud environment (AWS, Azure) and AI testing tools. Familiarity with tools such as Jenkins or Git for continuous integration/continuous testing. Experience cross-browser and cross-device testing on iOS and Android platforms. Exposure to testing frameworks like Jasmine, Mocha, Karate. etc. Strong analytical and problem-solving abilities with attention to detail. Excellent communication skills, both written and verbal, with the ability to present complex information to various stakeholders. Strong organizational and project management skills with the ability to manage multiple priorities simultaneously. Preferred Qualifications: Relevant certification in Quality Management (Six Sigma, ISO 9001, ISTQB). Industry experience in Warranty, Insurance, or Customer Service domains. Experience with Content Management Systems. Familiarity with Oracle Financials.

At Petfolk, we're reimagining veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them. Quality Assurance & Customer Feedback Manager Employment Type: Full-time Location: Boca Raton, FL (Preferred) or New York City, NY Department: Virtual Care Center Reports to: Director of Virtual Operations, Virtual Care Center FLSA Status: Exempt Compensation: $65,000 - $85,000 base Job Summary: At Petfolk, we believe that exceptional veterinary care and best-in-class customer experiences go hand in hand. The Quality Assurance & Customer Feedback Manager leads Petfolk's quality and feedback programs across the Virtual Care Center, ensuring that every virtual interaction-whether a chat, call, or review-reflects the same compassion, accuracy, and medical excellence found in our clinics. This role sits at the intersection of data, empathy, and process, responsible for cultivating a deep understanding of our clients' experiences and transforming that insight into action. They own Petfolk's Quality and Voice of the Customer programs, defining and overseeing how we measure success, identify and surface trends, and communicate progress across the company. Petfolk is a process-oriented medical organization, and this role is key to balancing that rigor with the soft touch and high EQ that define our brand. The QA & Feedback Manager ensures consistency without losing humanity-bringing together structure and sensitivity to elevate both team performance and client trust. As the company grows, this leader will architect scalable systems that pair human insight with AI-driven QA tools, ensuring our standards of care and service evolve seamlessly with our expansion. Ultimately, they'll help Petfolk stay true to its promise: to deliver compassionate, proactive, and problem-solving support that makes every client feel seen, heard, and cared for every time. ESSENTIAL LEADERSHIP DUTIES & RESPONSIBILITIES: 1. Quality Assurance Program Design, build, implement, and manage a next-generation QA program for Petfolk's 55+ agent virtual team across three verticals: Customer Support, TeleAdvice, and Prescription Support. Conduct call, chat, SMS, and email audits focused on empathy, compliance, and accuracy Create and maintain QA scorecards, calibration guides, and audit schedules to ensure consistent evaluation standards. Conduct call, chat, SMS, and email audits focused on empathy, compliance, and medical accuracy, partnering with medical leadership where needed. Partner with Team Leads, Lead Manager, Director, and L&D to translate QA trends into targeted coaching, training updates, and process improvements. Lead calibration sessions and build structured feedback loops to align scoring, drive coaching, consistency, and operational improvements. Investigate recurring QA issues, perform root cause analysis, and recommend corrective actions. Monitor and report QA performance metrics, including calibration accuracy and average QA scores by vertical. Translate QA and client feedback insights into learning opportunities by partnering with L&D to evolve training content, coaching priorities, and onboarding programs. Develop a roadmap to integrate AI-assisted QA and agent performance monitoring, ensuring alignment with both human and AI-assisted service models. Create and publish "State of Quality" reports summarizing what's being measured, how we're performing, and what levers are in motion to improve outcomes. 2. Customer Feedback Strategy Own Petfolk's Voice of the Customer strategy, consolidating feedback from NPS, reviews, and sentiment analytics. Take over current post-interaction and post-visit surveys and suggest, seek alignment, and implement changes to ensure results feed into actionable insights. Identify recurring client pain points and escalate themes to operations, medical, or product leaders for resolution. Benchmark Petfolk's client sentiment and satisfaction scores against industry norms to identify growth opportunities. Collaborate with Marketing, Operations, and Medical leadership to ensure feedback results drive measurable improvements. Develop and refine systems that capture and synthesize all customer feedback into actionable insights for executive and field leadership. Identify focus areas based on data trends and emerging themes; drive prioritization and follow-up planning with key stakeholders. Respond to online reviews and client feedback in alignment with Petfolk's tone and brand standards. Partner with Medical and Operations leaders to ensure feedback translates into meaningful, measurable improvements. 3. Technology, Data, & Insights Leadership Own the technology stack and data architecture for QA and Voice of Customer systems; partner with engineering and analytics teams on scaling solutions. Oversee QA and VoC tools, including feedback management systems and BI dashboards. Partner with Analytics and Engineering to develop tagging taxonomies and automate feedback categorization. Streamline evaluations and detect trends by implementing AI-enabled Quality Assurance (QA) workflows, upon the business's decision to adopt an AI tool. Create and present "State of Quality" reports summarizing trends, wins, and improvement initiatives for leadership. Track and communicate progress against key KPIs, including QA accuracy, client sentiment, and resolution improvements. Continuously evaluate new tools and methodologies to automate, streamline, and deepen insights. Ensure QA and feedback data are easily accessible and understood by stakeholders across the organization. Support the executive team with concise, actionable reporting that connects customer feedback trends to business performance. OWNED KPIs 1. Quality Maintain QA accuracy and calibration consistency scores Client sentiment improvement across virtual teams Deliver timely QA results and coaching feedback post interaction review. Reduce repeat quality issues or coaching themes quarter over quarter. Monitor and report on performance trends across Customer Support, TeleAdvice, and Prescription Support, and report on average QA score per vertical % of QA-driven or feedback-driven process improvements implemented Customer satisfaction score growth in the virtual ecosystem 2. Voice of Customer Measurable improvement in average sentiment score across all virtual channels. Response rate within defined SLA targets for all client reviews and escalations. Increase satisfaction and loyalty metrics (CSAT and NPS) through targeted quality and service improvements. Timeliness of client review responses and escalations based on SLAs Reduction in repeat issues and escalations COMPETENCIES AND EXPERIENCE: 5-7 years of experience in Quality Assurance, Customer Experience, or Voice of the Customer leadership, ideally within an omni channel contact-center or healthcare environment. Proficiency with CRM and QA systems (Gladly, Zendesk, Verint/Impact 360, Clarabridge, or similar). Experience using survey and feedback tools (NPS, Qualtrics, or similar). Proven success designing or scaling a QA or VoC program across a 50+ person support organization. Experience using data visualization or BI tools (Looker, Tableau, Power BI, or equivalent). Strong analytical writing and presentation skills; able to translate data into clear business recommendations for executive audiences. Demonstrated ability to lead cross-functional initiatives, influence stakeholders, and implement process improvements. Exceptional attention to detail and ability to manage multiple priorities under tight timelines. Deep understanding of client sentiment analytics, call auditing, and NPS methodology. Experience with AI-enabled QA or analytics preferred. Passion for animals and alignment with Petfolk's mission of driving medical and customer experience excellence in veterinary care. Preferred: Understanding of contact-center KPIs, quality calibration methods, and continuous-improvement frameworks (Six Sigma, Lean, or similar). TRAVEL REQUIRED: Occasional travel, up to 10%, may be required for training, meetings, or project work at Petfolk clinics or headquarters. Travel may include short in-person visits to PCC locations to understand workflows and maintain connections with on-site teams. All travel will be scheduled in advance and supported through Petfolk's standard travel processes. PHYSICAL REQUIREMENTS: Ability to remain seated or standing for extended periods while working on a computer. Frequent use of hands, wrists, and fingers to operate a keyboard, mouse, and other office equipment. Must be able to communicate clearly through phone, video, and written channels. Reasonable accommodations will be made for qualified individuals with disabilities to perform essential job functions. This in no way states or implies that these are the only duties to be performed by the employee filling this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Petfolk is an equal opportunity employer. It is the policy of the company to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status.

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary We are seeking an experienced Quality Engineer to join our fast-paced, agile development team. You will be responsible for ensuring the quality and reliability of our Salesforce based solutions through comprehensive testing strategies and collaboration with development teams. This role requires understanding of Salesforce platform capabilities and modern testing methodologies. Key Responsibilities * Testing & Quality Assurance * Design and execute comprehensive test plans for Salesforce applications, customizations, and integrations * Perform functional, regression, integration, and performance testing across multiple Salesforce environments * Test complex business processes involving Flows, custom Lightning components, and third-party integrations * Validate data accuracy and integrity across system boundaries * Ensure proper testing coverage for deployments using GitHub Actions CI/CD pipeline * Test Automation * Develop and maintain automated test suites using appropriate tools and frameworks * Create reusable test scripts and data sets for efficient regression testing * Implement continuous testing practices within our GitHub Actions CI/CD pipeline * Collaborate with development teams to integrate testing early in the development lifecycle * Salesforce Platform Expertise * Test across multiple Salesforce clouds (Sales Cloud, Service Cloud, Financial Services Cloud) and environments (sandbox vs. production) * Validate deployments and change management processes * Test integrations with external systems through middleware platforms (MuleSoft Anypoint) * Test data flows and integrations with AWS S3 and Salesforce Data Cloud * Understand and test modern Salesforce features including automation tools Ensure compliance with Salesforce best practices and governor limits * Collaboration & Communication * Work closely with developers, business analysts, and product owners in agile sprints * Participate in sprint planning, daily standups, and retrospectives * Document test cases, results, and defects clearly and thoroughly * Leverage Salesforce Event Logs for testing validation and issue troubleshooting * Communicate testing progress and quality metrics to stakeholders Required Qualifications * Experience * 5+ years of software quality engineering experience * 2+ years of hands-on Salesforce testing experience * Strong background in agile/scrum development methodologies * Experience with test automation tools and frameworks * Proven track record of testing complex enterprise applications * Technical Skills * Deep understanding of Salesforce platform architecture and capabilities * Experience testing Salesforce customizations (Apex, Lightning Components, Flows) * Knowledge of Salesforce deployment processes and environment management * Experience testing integrations with middleware platforms * Proficiency in SOQL and data validation techniques * Familiarity with API testing and integration validation * Experience with version control systems (Git) and CI/CD pipelines (GitHub Actions) * Soft Skills * Strong analytical and problem-solving abilities * Excellent written and verbal communication skills * Ability to work effectively in fast-paced, agile environments * Detail-oriented with strong organizational skills Adaptable and quick to learn new technologies and processes * Continuous learning mindset to stay current with platform updates Preferred Qualifications * Certifications & Training * Salesforce Administrator or Platform App Builder certification * Additional Salesforce certifications (Advanced Administrator, Platform Developer I) * Quality engineering certifications * Additional Experience * Experience with test automation tools and frameworks * Experience with MuleSoft Anypoint Platform * Experience with AWS S3 integrations * Knowledge of Salesforce Data Cloud * Performance testing experience with enterprise applications * Experience with Salesforce Event Logs analysis $121,000 - $141,000 a year In addition to the above compensation, this role may be eligible for a bonus. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Skill Source is a leading placement service specializing in manufacturing operations both on the production floor and front office. We work hard finding the right complimentary fit for both client and qualified candidates. We facilitate this by asking not just the right questions technically but the right questions to fit you personally. We have a substantial client base to work with so there is a very good chance we can find you the next step in a more satisfying career. Submit your hard earned resume today and let us see what we can do for you! Job Description Supplier Quality Engineer needed for our aerospace manufacturing client near Fort Pierce, FL. Direct hire position, not a contract, with competitive compensation and benefits. Qualifications Requires a Bachelor's degree plus minimum 10 years experience in a QA/QC role in a manufacturing environment (aerospace preferred); thorough knowledge of AS9100, ISO9001 and NADCAP; SPC, FMEA and other protocols and procedures as related to key clients (P&W Process Certification, Honeywell, MPC and Rolls-Royce CPP programs); proficiency in MS Office Suite and Minitab. Must be able to travel (approx. 20%). Additional Information Please feel free to review our other opportunities at ***************************

Job Title Industrial Engineer We looking for a new Industrial Engineer to join the Industrial Engineering team in our Stuart, Florida aerospace manufacturing site. The Industrial Engineering department is responsible for performing advanced analysis on scheduled and forecasted demands, capacity analysis, reporting status of business operations, maintaining business KPIs, building recovery and operations plans to facilitate on-time delivery of products to the customers, maintenance of time standards, optimal build flows, and facility layouts. Job description Develop a site capacity plan, including headcounts, efficiency targets, and capacity assumptions Analyze and develop schedules and operating plans for production Create recovery plans to facilitate the on-time delivery of products to customers Perform analysis on product cycle, takt, and lead times to support rate readiness and recovery initiatives Create, maintain, track, and distribute reports for business KPIs Compile reports for shop floor mechanics, shop floor management, and executive management Create tools and methods to measure and track shop floor milestones Conduct audits and support 5S initiatives in support of production Establish, revise, and maintain time standards in SAP for work orders and work order operations Conduct time studies, utilization studies, and other direct observation-based studies to update and improve time standards Analyze overall process effectiveness and compile reports on potential improvements Utilize value stream mapping, process flow, and other Lean Manufacturing tools to identify bottlenecks and improve efficiency Assist with planning and optimization of equipment layouts, floor space, work cells, workflow, and safety precautions in an industrial manufacturing environment Support project management for capital equipment acquisition, prepare cost estimates, timelines, and budgets for proposed projects Perform cost analysis in support of business development and spare pricing Perform non-recurring engineering (NRE) activities for work transfer and business development proposals, including ROM impact estimates and unit hours to learning curve estimates Process engineering change packages for impact on budget and methods of manufacture Perform responsibilities and duties as assigned in alignment with SEED initiatives and IPT structure Other duties as assigned Qualifications Master's or Bachelor's degree in Industrial Engineering, Systems Engineering, or Supply Chain Engineering from an accredited university 5-7+ years of experience in Industrial Engineering Experience working in an Aerospace manufacturing environment is required. Preferably at a low-rate manufacturing site. Basic proficiency with 2D/3D CAD Software Advanced proficiency with data and process analytics (PowerBI is a plus) Basic proficiency with generic programming languages (VBA, SQL, Python, C) Basic proficiency with database systems (SQL) Excellent communication and presentation skills Excellent organizational, planning, and time management skills Ability to train additional personnel in job duties Stuart Florida Site Requirements: Pursuant to International Traffic Arms Regulations (“ITAR”) and the Export Administration Regulations (“EAR”), applicants for SELECT positions will be required to provide proof of U.S. Citizenship, U.S. Permanent Residence, or U.S. Immigration Status in order to meet the minimum qualifications for those select positions. All inquiries related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements. Who we are: Daher is a global industrial group specializing in aerospace manufacturing and logistics. With the stability provided by its family ownership, Daher has been committed to innovation since its creation in 1863. Daher Aerospace in Stuart Florida is a manufacturer of metallic and composite Aerostructure. The Stuart site is a key U.S. facility focused on assembling these complex aerostructures for Boeing and Gulfstream aircraft. With over 500 employees and 440,000 sq. ft. of production space, the site supports major programs like the 767, 777, and KC-46. Since its acquisition in 2022, Daher has invested in workforce development and infrastructure, positioning Stuart for future growth and final assembly operations. Join Daher to... Integrate a family group with a long-term vision Make a difference in a developing company Develop new skills thanks to the diversity of your missions Take part in a human and industrial adventure full of challenges Innovate and think outside the box by integrating a stimulating environment Profile and other information related to the position The compensation range is $90,000 to $100,000 in base salary plus an annual target bonus. Any prospective offer will take into account the overall experience the successful candidate brings to the role. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Daher, your total rewards package is more than just your base salary as we offer a full benefit package including Medical, Dental, Vision, 401(k), Life insurance, Short- and Long-Term Disability, Paid Time Off, Paid Holidays and more. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel. Must be able to communicate verbally and have the ability to hear. The employee frequently is required to stand, walk, reach with hands and arms, and stoop or crouch. The employee is occasionally required to sit. The employee must regularly lift and/or move up to thirty (30) pounds and occasionally lift and/or move up to fifty (50) pounds. Have full range of motion required to perform the job functions. Maintain steady hand-eye coordination. Reach in all directions and in potentially awkward positions. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing an application with Daher, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact an HR representative. Daher complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Working hours Full time Salary 70000 Region Florida Location Stuart Experience Languages English Creative and entrepreneur, develop your career at the heart of the biggest industrial challenges with Daher!

About Us: As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer service. We pride ourselves on competitive cost structure, exceptional on-time delivery, and industry-leading quality. The Pursuit family of companies has cultivated long-term relationships with our customers around the world through respect, teamwork, technology, and trust. We are driven to develop industry leading process innovations and manufacturing techniques on behalf of our customers. Our exceptional quality is driven by a deep investment in and the daily practice of continually improving our people, processes, and products. About the Opportunity: We are looking for a Manufacturing Engineer to join our team in Stuart, FL. In this role, the Manufacturing Engineer will play a key role in developing, implementing, and optimizing manufacturing processes to ensure the production of high-quality aerospace components. This position requires a strong understanding of precision machining, aerospace industry standards, and continuous improvement methodologies. Location: Stuart, FL Onsite. 2nd Shift Monday to Friday 3:15 PM to 11:45 PM Responsibilities: Design, implement, and improve manufacturing processes to meet production goals, quality standards, and cost targets. Create and optimize CNC programs for milling, turning and other machining operations. Develop tooling and fixture designs to enhance machining efficiency and precision. Provide hands-on support to machinist and operators for troubleshooting and resolving production issues. Collaborate with other MFG Engineers to ensure manufacturability and adherence to specifications. Conduct root cause analysis and implement corrective actions for quality or process-related issues. Identify opportunities for process improvement and lead initiatives to enhance productivity and reduce waste. Utilize lean manufacturing and Kaizen methodologies to drive efficiency and process control. Prepare and maintain detailed manufacturing work instructions, routings, and process documentation. Ensure compliance with aerospace industry standards, including AS9100 and NADCAP. Participate in audits and ensure adherence to safety, quality, and regulatory requirements. Manage manufacturing projects from concept to completion, ensuring timelines and budgets are met. Coordinate with cross-functional teams, including production, quality, and procurement, to achieve project goals. Evaluate and recommend new tooling, equipment, and technologies to improve machining capabilities. Required Qualifications: Bachelor's degree in manufacturing engineering 2+ years of experience in a manufacturing or aerospace machining environment Must be authorized to work in the U.S. on a full-time bases without sponsorship now or in the future. The Company cannot offer employment to visa holders who require employer sponsorship in the future or cannot work now on a full-time basis. Must be able to perform work subject to ITAR/EAR regulations. Preferred Qualifications: Proficiency in CNC machining, programming, and set up. Knowledge of GD&T and aerospace standards. Strong problem solving and analytical skills. Proficiency in CAD/CAM software- preferably Siemens NX Familiarity with ERP/MRP systems Excellent communication skills and project management skills. Working Conditions: Work is performed in a climate-controlled, well lit, and reasonably clean aerospace manufacturing environment. Noise levels are generally below 80 decibels. Most work is performed on the shop floor in a manufacturing environment with required PPE. Role involves standing, walking, climbing stairs, and moving around equipment during daily activities. May occasionally involve stooping, kneeling, crouching, crawling, or lifting items up to 25 pounds. Work requires use of hands and arms to handle and manipulate parts, tools, and equipment. Tasks include a blend of hands-on activities with parts, tools, and equipment, and technical work such as reviewing data and using computer-based systems. Frequent interaction and communication with production teams, supply chain, and customers in a dynamic environment. Extended periods of focus and attention to detail may be required when working on technical projects. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Acknowledgements: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Benefits: Pursuit Aerospace also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements, among other things. Equal Opportunity Employer: Pursuit Aerospace is an Equal Opportunity Employer. We adhere to all applicable federal, state, and local laws governing nondiscrimination in employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Mission The Manufacturing Engineer plays an important role in the growth and development of manufacturing of Century Arms. The individual will be responsible for working with our New Product Development (NPD) group in firearms assembly, precision machining, and regulated manufacturing as well as our Sustainment Engineering group for CNC Mills, Lathes, EDM, and other similar equipment to produce consistent precision components and assemblies. The position requires an individual who will be hands on and will use their technical ability, critical thinking skills, and leverage industry techniques to develop or modify fixtures to bring parts from raw material state (billet, castings, forgings, extrusions) and assemble to finished part. Responsibilities Develop, document, and validate assembly processes for firearms (e.g., barrel installation, trigger groups, bolt carrier groups, slide frame/mating). Create and maintain PFMEAS, control plans, work instructions, and process flow diagrams for gun assembly and sub-assembly. Implement lean manufacturing techniques (5S, value stream mapping, SMED) to reduce cycle times and scrap in firearm production. Apply proper machining strategies, toolpaths, cutting parameters, and tooling to optimize machining processes and achieve desired outcomes. Utilize knowledge of CNC machining techniques, including milling, turning, drilling, and grinding, to generate efficient and reliable programs for complex geometry and tight tolerances. Design tooling, fixtures, and work holding solutions for repeatable, high precision assembly, CNC machining operations, stability, and alignment. Analyze and optimize machining processes to improve cycle times, reduce scrap rates, and increase throughput. Conduct time studies and process simulations to identify opportunities for process improvement and efficiency gains. Implement Lean manufacturing principles and best practices to cut waste, streamline workflows, and enhance productivity in operations and assemblies. Collaborate with quality assurance personnel to address non-conformances, implement corrective actions, and drive continuous improvement in product quality. Perform dimensional inspections using precision measurement tools, such as micrometers, calipers, and CMMs (Coordinate Measuring Machines), to verify part dimensions and geometric tolerances. Provide training and technical support to CNC machinists and operators on program setup, operation, and troubleshooting. Foster a culture of continuous learning and skill development within the machining team, promoting knowledge sharing and cross-training to enhance capabilities and versatility. Adhere to all employment policies/safety policies/practices required by law/established by Company. Wear all necessary Personal Protective Equipment as always directed by Company. Immediately report any maintenance and/or safety issues to supervisor. Maintain respect, courtesy, a positive attitude and professionalism towards all co-workers and the Company. Actively participate and support the 5S process by maintaining a clean workstation and department. Other duties assigned as required. Qualifications & Knowledge Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Mechanical, Industrial, Manufacturing Engineering, or a related field; or equivalent combination of education and experience. 3+ years of experience in CNC programming roles, with ability in CAM software (e.g., HSMWorks, Mastercam, Gibbs CAM, Edge CAM). 3+ years of experience in precision assembly manufacturing (firearms, aerospace, or medical devices preferred). Hands-on experience with firearm assembly (AR-15/AR-10, 1911, Glock-pattern, or bolt action platforms). Strong understanding of CNC machining principles, including G-code programming, toolpath generation, and machining parameters optimization. Operate a variety of CNC machine control types and to expect machine movement when proving out new programs. Knowledge of machining processes and materials, including metal cutting, tooling choice, and workpiece fixturing. Familiarity with CAD/CAM integration, CAD software (e.g., SolidWorks, Autodesk Inventor), and GD&T (Geometric Dimensioning and Tolerancing). Excellent critical thinking skills and the ability to troubleshoot technical issues related to CNC programming, machining, and tooling. Effective communication and people skills, with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders. Knowledge of Lean Manufacturing principles is highly desirable. General computer skills and familiarity with Microsoft Office Suite preferred. General mechanical ability is preferred. Knowledge of and experience with hand tools Adhere to essential functions of position such as attendance and timeliness. Ability to accept and follow directions.

Mission The Manufacturing Engineer plays an important role in the growth and development of manufacturing of Century Arms. The individual will be responsible for working with our New Product Development (NPD) group in firearms assembly, precision machining, and regulated manufacturing as well as our Sustainment Engineering group for CNC Mills, Lathes, EDM, and other similar equipment to produce consistent precision components and assemblies. The position requires an individual who will be hands on and will use their technical ability, critical thinking skills, and leverage industry techniques to develop or modify fixtures to bring parts from raw material state (billet, castings, forgings, extrusions) and assemble to finished part. Responsibilities * Develop, document, and validate assembly processes for firearms (e.g., barrel installation, trigger groups, bolt carrier groups, slide frame/mating). * Create and maintain PFMEAS, control plans, work instructions, and process flow diagrams for gun assembly and sub-assembly. * Implement lean manufacturing techniques (5S, value stream mapping, SMED) to reduce cycle times and scrap in firearm production. * Apply proper machining strategies, toolpaths, cutting parameters, and tooling to optimize machining processes and achieve desired outcomes. * Utilize knowledge of CNC machining techniques, including milling, turning, drilling, and grinding, to generate efficient and reliable programs for complex geometry and tight tolerances. * Design tooling, fixtures, and work holding solutions for repeatable, high precision assembly, CNC machining operations, stability, and alignment. * Analyze and optimize machining processes to improve cycle times, reduce scrap rates, and increase throughput. * Conduct time studies and process simulations to identify opportunities for process improvement and efficiency gains. * Implement Lean manufacturing principles and best practices to cut waste, streamline workflows, and enhance productivity in operations and assemblies. * Collaborate with quality assurance personnel to address non-conformances, implement corrective actions, and drive continuous improvement in product quality. * Perform dimensional inspections using precision measurement tools, such as micrometers, calipers, and CMMs (Coordinate Measuring Machines), to verify part dimensions and geometric tolerances. * Provide training and technical support to CNC machinists and operators on program setup, operation, and troubleshooting. * Foster a culture of continuous learning and skill development within the machining team, promoting knowledge sharing and cross-training to enhance capabilities and versatility. * Adhere to all employment policies/safety policies/practices required by law/established by Company. * Wear all necessary Personal Protective Equipment as always directed by Company. * Immediately report any maintenance and/or safety issues to supervisor. * Maintain respect, courtesy, a positive attitude and professionalism towards all co-workers and the Company. * Actively participate and support the 5S process by maintaining a clean workstation and department. * Other duties assigned as required. Qualifications & Knowledge Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Bachelor's degree in Mechanical, Industrial, Manufacturing Engineering, or a related field; or equivalent combination of education and experience. * 3+ years of experience in CNC programming roles, with ability in CAM software (e.g., HSMWorks, Mastercam, Gibbs CAM, Edge CAM). * 3+ years of experience in precision assembly manufacturing (firearms, aerospace, or medical devices preferred). * Hands-on experience with firearm assembly (AR-15/AR-10, 1911, Glock-pattern, or bolt action platforms). * Strong understanding of CNC machining principles, including G-code programming, toolpath generation, and machining parameters optimization. * Operate a variety of CNC machine control types and to expect machine movement when proving out new programs. * Knowledge of machining processes and materials, including metal cutting, tooling choice, and workpiece fixturing. * Familiarity with CAD/CAM integration, CAD software (e.g., SolidWorks, Autodesk Inventor), and GD&T (Geometric Dimensioning and Tolerancing). * Excellent critical thinking skills and the ability to troubleshoot technical issues related to CNC programming, machining, and tooling. * Effective communication and people skills, with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders. * Knowledge of Lean Manufacturing principles is highly desirable. * General computer skills and familiarity with Microsoft Office Suite preferred. * General mechanical ability is preferred. * Knowledge of and experience with hand tools * Adhere to essential functions of position such as attendance and timeliness. * Ability to accept and follow directions.

Process Validation/Manufacturing Eng needs 1-3 years experience in a cGMP-regulated manufacturing environment or an equivalent combination of training and experience is required. Process Validation/Manufacturing Eng requires: Bachelor's degree in engineering or a related field of specialization. Industrial engineering is preferred, but not required. Process Validation Current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA), Drug Enforcement Agency (DEA), and other regulatory requirements. Speak and write fluent English with proficiency in technical writing for complex reports and regulatory documents Process Validation/Manufacturing Eng duties: Interpret specifications, standard operating procedures, and standard testing procedures Works as a member of a team to achieve all outcomes Recommends and monitors improvements in manufacturing and control systems including corrective and preventative actions (CAPA) Performs assessments/approvals of change controls related to production activities

Adhere to cost target and routing for all new items based on preliminary routing and reordered items. Conduct risk assessment for new products based on formulas, package specs, and equipment. Optimize productivity by designing, implementing of existing capabilities, and testing new procedures. Conduct tooling review or and fabricate 3D printed tooling. Generate savings implementations through process improvements such as increased routing, or and reduced labor including through equipment automation. Validate electrical specs, conveyor specs, machine max speed and operational speed, compatibility with existing auxiliary equipment, location in production, plant layout, safety requirements, and country requirements. Review FAT, conduct IQOQ, conduct Job Hazard Analysis (JHA) on new equipment with safety protocols. Document testing procedures, methodologies, or criteria. Identify items that requires trial and develop F&A process based on trial learnings including collaborations with Quality, R&D, Manufacturing, and Production. Work with Technical Packaging Development and or Sourcing and manufacturing for optimization new product and troubleshooting. Identify root cause analysis within 24 hours, provide technical requirements associated team or on customer call. Support production needs by participating in troubleshooting of equipment and processes and implementing solutions to prevent the same issue within 48 hours. Collaborate alongside the Cell Managers to validate the schedule for the upcoming week and production process related inquiries and provide alternatives to Fill and Assemble overcapacity items based on quality standard, safety, and labor cost target. Qualifications Chemical Engineering, Manufacturing

We are seeking a highly skilled and team-oriented IT QA Manager to join our team as we continue our growth and digital transformation roadmap. This is a unique opportunity to make a significant impact by shaping a modern quality assurance strategy and culture in a fast-paced, Agile environment. In this leadership role, you will manage our QA team, develop testing strategies, and ensure our products meet the highest quality standards. You will work closely with cross-functional teams including developers, product managers and stakeholders to ensure delivery of reliable, high-quality software products. The ideal candidate has extensive experience in quality assurance management with advanced hands-on expertise across all testing methodologies including automation test. Responsibilities * Leading and managing QA team in the development, implementation, and execution of quality assurance processes and strategies. * Developing and enforcing quality standards and procedures, ensuring all team members follow them. * Leading the development and execution of automated tests using various tools and frameworks, ensuring adequate test coverage * Monitoring and analyzing key quality metrics to track product performance and identify areas for improvement. * Working closely with product development, engineering, and operations teams to ensure that quality standards are integrated into the product lifecycle. * Developing and maintaining quality documentation, including test plans, reports, and defect tracking records. * Establishing and maintaining a strong communication channel with departments to ensure quality expectations are met throughout the production process. * Conducting root cause analysis of quality issues and implementing corrective actions to prevent recurrence. * Providing leadership, training, and development opportunities to QA staff to enhance team skills and performance. * Identification and implementation of new tools and technologies to enhance the quality assurance processes. * Stay updated on industry trends, new quality management methodologies, and regulatory changes that affect product quality. Required Qualifications: * Bachelor's degree in Engineering, Computer Science, Quality Management, or a related field. * 5+ years demonstrable experience as a QA Manager in a scaled software engineering environment. * Proven experience managing QA teams, including training, performance management, and team development. * In-depth knowledge of quality assurance methodologies, tools, and frameworks. * All testing phases: Functional, Regression, Integration, System, UAT, and Usability in an Agile environment. * In-depth knowledge of Agile, Scrum, and Waterfall methodologies and the ability to implement QA processes in an Agile environment. * Background in developing and managing automated test suites using tools (Selenium, TestNG, QTP, or similar) and scripting languages. * Experience with software testing, defect tracking, and quality management systems (JIRA, TestRail, Quality Centre). * Experience with performance testing and load testing tools (JMeter, LoadRunner), security testing, accessibility compliance testing. * Writing and executing SQL queries, working with XML and JSON file formats. * Testing REST and SOAP APIs using tools like Postman, SoapUI, SOAtest, and cURL. * Working knowledge of modern web / mobile stacks: HTML5, AJAX, Node.js, AngularJS, iOS/Android development * Experience with cloud-based QA tools and testing in a cloud environment (AWS, Azure) and AI testing tools. * Familiarity with tools such as Jenkins or Git for continuous integration/continuous testing. * Experience cross-browser and cross-device testing on iOS and Android platforms. * Exposure to testing frameworks like Jasmine, Mocha, Karate. etc. * Strong analytical and problem-solving abilities with attention to detail. * Excellent communication skills, both written and verbal, with the ability to present complex information to various stakeholders. * Strong organizational and project management skills with the ability to manage multiple priorities simultaneously. Preferred Qualifications: * Relevant certification in Quality Management (Six Sigma, ISO 9001, ISTQB). * Industry experience in Warranty, Insurance, or Customer Service domains. * Experience with Content Management Systems. * Familiarity with Oracle Financials.

Employment Type: Full-time Department: Virtual Care Center Reports to: Director of Virtual Operations, Virtual Care Center FLSA Status: Exempt Compensation: $65,000 - $85,000 base Job Summary: At Petfolk, we believe that exceptional veterinary care and best-in-class customer experiences go hand in hand. The Quality Assurance & Customer Feedback Manager leads Petfolk's quality and feedback programs across the Virtual Care Center, ensuring that every virtual interaction-whether a chat, call, or review-reflects the same compassion, accuracy, and medical excellence found in our clinics. This role sits at the intersection of data, empathy, and process, responsible for cultivating a deep understanding of our clients' experiences and transforming that insight into action. They own Petfolk's Quality and Voice of the Customer programs, defining and overseeing how we measure success, identify and surface trends, and communicate progress across the company. Petfolk is a process-oriented medical organization, and this role is key to balancing that rigor with the soft touch and high EQ that define our brand. The QA & Feedback Manager ensures consistency without losing humanity-bringing together structure and sensitivity to elevate both team performance and client trust. As the company grows, this leader will architect scalable systems that pair human insight with AI-driven QA tools, ensuring our standards of care and service evolve seamlessly with our expansion. Ultimately, they'll help Petfolk stay true to its promise: to deliver compassionate, proactive, and problem-solving support that makes every client feel seen, heard, and cared for every time. ESSENTIAL LEADERSHIP DUTIES & RESPONSIBILITIES: 1. Quality Assurance Program Design, build, implement, and manage a next-generation QA program for Petfolk's 55+ agent virtual team across three verticals: Customer Support, TeleAdvice, and Prescription Support. Conduct call, chat, SMS, and email audits focused on empathy, compliance, and accuracy Create and maintain QA scorecards, calibration guides, and audit schedules to ensure consistent evaluation standards. Conduct call, chat, SMS, and email audits focused on empathy, compliance, and medical accuracy, partnering with medical leadership where needed. Partner with Team Leads, Lead Manager, Director, and L&D to translate QA trends into targeted coaching, training updates, and process improvements. Lead calibration sessions and build structured feedback loops to align scoring, drive coaching, consistency, and operational improvements. Investigate recurring QA issues, perform root cause analysis, and recommend corrective actions. Monitor and report QA performance metrics, including calibration accuracy and average QA scores by vertical. Translate QA and client feedback insights into learning opportunities by partnering with L&D to evolve training content, coaching priorities, and onboarding programs. Develop a roadmap to integrate AI-assisted QA and agent performance monitoring, ensuring alignment with both human and AI-assisted service models. Create and publish “State of Quality” reports summarizing what's being measured, how we're performing, and what levers are in motion to improve outcomes. 2. Customer Feedback Strategy Own Petfolk's Voice of the Customer strategy, consolidating feedback from NPS, reviews, and sentiment analytics. Take over current post-interaction and post-visit surveys and suggest, seek alignment, and implement changes to ensure results feed into actionable insights. Identify recurring client pain points and escalate themes to operations, medical, or product leaders for resolution. Benchmark Petfolk's client sentiment and satisfaction scores against industry norms to identify growth opportunities. Collaborate with Marketing, Operations, and Medical leadership to ensure feedback results drive measurable improvements. Develop and refine systems that capture and synthesize all customer feedback into actionable insights for executive and field leadership. Identify focus areas based on data trends and emerging themes; drive prioritization and follow-up planning with key stakeholders. Respond to online reviews and client feedback in alignment with Petfolk's tone and brand standards. Partner with Medical and Operations leaders to ensure feedback translates into meaningful, measurable improvements. 3. Technology, Data, & Insights Leadership Own the technology stack and data architecture for QA and Voice of Customer systems; partner with engineering and analytics teams on scaling solutions. Oversee QA and VoC tools, including feedback management systems and BI dashboards. Partner with Analytics and Engineering to develop tagging taxonomies and automate feedback categorization. Streamline evaluations and detect trends by implementing AI-enabled Quality Assurance (QA) workflows, upon the business's decision to adopt an AI tool. Create and present “State of Quality” reports summarizing trends, wins, and improvement initiatives for leadership. Track and communicate progress against key KPIs, including QA accuracy, client sentiment, and resolution improvements. Continuously evaluate new tools and methodologies to automate, streamline, and deepen insights. Ensure QA and feedback data are easily accessible and understood by stakeholders across the organization. Support the executive team with concise, actionable reporting that connects customer feedback trends to business performance. OWNED KPIs 1. Quality Maintain QA accuracy and calibration consistency scores Client sentiment improvement across virtual teams Deliver timely QA results and coaching feedback post interaction review. Reduce repeat quality issues or coaching themes quarter over quarter. Monitor and report on performance trends across Customer Support, TeleAdvice, and Prescription Support, and report on average QA score per vertical % of QA-driven or feedback-driven process improvements implemented Customer satisfaction score growth in the virtual ecosystem 2. Voice of Customer Measurable improvement in average sentiment score across all virtual channels. Response rate within defined SLA targets for all client reviews and escalations. Increase satisfaction and loyalty metrics (CSAT and NPS) through targeted quality and service improvements. Timeliness of client review responses and escalations based on SLAs Reduction in repeat issues and escalations COMPETENCIES AND EXPERIENCE: 5-7 years of experience in Quality Assurance, Customer Experience, or Voice of the Customer leadership, ideally within an omni channel contact-center or healthcare environment. Proficiency with CRM and QA systems (Gladly, Zendesk, Verint/Impact 360, Clarabridge, or similar). Experience using survey and feedback tools (NPS, Qualtrics, or similar). Proven success designing or scaling a QA or VoC program across a 50+ person support organization. Experience using data visualization or BI tools (Looker, Tableau, Power BI, or equivalent). Strong analytical writing and presentation skills; able to translate data into clear business recommendations for executive audiences. Demonstrated ability to lead cross-functional initiatives, influence stakeholders, and implement process improvements. Exceptional attention to detail and ability to manage multiple priorities under tight timelines. Deep understanding of client sentiment analytics, call auditing, and NPS methodology. Experience with AI-enabled QA or analytics preferred. Passion for animals and alignment with Petfolk's mission of driving medical and customer experience excellence in veterinary care. Preferred: Understanding of contact-center KPIs, quality calibration methods, and continuous-improvement frameworks (Six Sigma, Lean, or similar). TRAVEL REQUIRED: Occasional travel, up to 10%, may be required for training, meetings, or project work at Petfolk clinics or headquarters. Travel may include short in-person visits to PCC locations to understand workflows and maintain connections with on-site teams. All travel will be scheduled in advance and supported through Petfolk's standard travel processes. PHYSICAL REQUIREMENTS: Ability to remain seated or standing for extended periods while working on a computer. Frequent use of hands, wrists, and fingers to operate a keyboard, mouse, and other office equipment. Must be able to communicate clearly through phone, video, and written channels. Reasonable accommodations will be made for qualified individuals with disabilities to perform essential job functions. This in no way states or implies that these are the only duties to be performed by the employee filling this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Petfolk is an equal opportunity employer. It is the policy of the company to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position SummaryWe are seeking an experienced Quality Engineer to join our fast-paced, agile development team. You will be responsible for ensuring the quality and reliability of our Salesforce based solutions through comprehensive testing strategies and collaboration with development teams. This role requires understanding of Salesforce platform capabilities and modern testing methodologies. Key Responsibilities Testing & Quality Assurance Design and execute comprehensive test plans for Salesforce applications, customizations, and integrations Perform functional, regression, integration, and performance testing across multiple Salesforce environments Test complex business processes involving Flows, custom Lightning components, and third-party integrations Validate data accuracy and integrity across system boundaries Ensure proper testing coverage for deployments using GitHub Actions CI/CD pipeline Test Automation Develop and maintain automated test suites using appropriate tools and frameworks Create reusable test scripts and data sets for efficient regression testing Implement continuous testing practices within our GitHub Actions CI/CD pipeline Collaborate with development teams to integrate testing early in the development lifecycle Salesforce Platform Expertise Test across multiple Salesforce clouds (Sales Cloud, Service Cloud, Financial Services Cloud) and environments (sandbox vs. production) Validate deployments and change management processes Test integrations with external systems through middleware platforms (MuleSoft Anypoint) Test data flows and integrations with AWS S3 and Salesforce Data Cloud Understand and test modern Salesforce features including automation tools Ensure compliance with Salesforce best practices and governor limits Collaboration & Communication Work closely with developers, business analysts, and product owners in agile sprints Participate in sprint planning, daily standups, and retrospectives Document test cases, results, and defects clearly and thoroughly Leverage Salesforce Event Logs for testing validation and issue troubleshooting Communicate testing progress and quality metrics to stakeholders Required Qualifications Experience 5+ years of software quality engineering experience 2+ years of hands-on Salesforce testing experience Strong background in agile/scrum development methodologies Experience with test automation tools and frameworks Proven track record of testing complex enterprise applications Technical Skills Deep understanding of Salesforce platform architecture and capabilities Experience testing Salesforce customizations (Apex, Lightning Components, Flows) Knowledge of Salesforce deployment processes and environment management Experience testing integrations with middleware platforms Proficiency in SOQL and data validation techniques Familiarity with API testing and integration validation Experience with version control systems (Git) and CI/CD pipelines (GitHub Actions) Soft Skills Strong analytical and problem-solving abilities Excellent written and verbal communication skills Ability to work effectively in fast-paced, agile environments Detail-oriented with strong organizational skills Adaptable and quick to learn new technologies and processes Continuous learning mindset to stay current with platform updates Preferred Qualifications Certifications & Training Salesforce Administrator or Platform App Builder certification Additional Salesforce certifications (Advanced Administrator, Platform Developer I) Quality engineering certifications Additional Experience Experience with test automation tools and frameworks Experience with MuleSoft Anypoint Platform Experience with AWS S3 integrations Knowledge of Salesforce Data Cloud Performance testing experience with enterprise applications Experience with Salesforce Event Logs analysis Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.

Job Title Engineer, Industrialization Take off with Daher! Are you motivated by the idea of joining this division of excellence? Do you want to participate in its transformation and growth in Stuart, FL? Join Daher to work in a motivating environment and share our pride in designing and manufacturing exceptional products! Daher is an aircraft manufacturer and an industry and service equipment supplier. Daher asserts its leadership in three main businesses: aircraft manufacturing, aerospace equipment and systems, logistics and supply chain services. With the stability provided by its family ownership, Daher has been committed to innovation since its creation in 1863. Today, present in 13 countries, Daher is a leader in Industry 4.0, designing and developing value-added solutions for its industrial partners. Daher is a story of people with a passion for what they do and complete control over their own futures. Now it's your turn to write your own story. Daher offers a full benefit package including Medical, Dental, Vision, 401(k), Life insurance, Short- and Long-Term Disability, Paid Time Off, and Paid Holidays. Come Fly with Us! Job description Scope of Activities To carry out some or all of the following activities: Produce costings for contract bids, together with scheduling proposals (Recurring Cost (RC), Non-Recurring Cost (NRC)) Contribute to preliminary design studies (including pre-procurement and procurement) and final design studies Identify, calculate, and forecast the technical resources and directives required, draw up the corresponding specifications, and monitor their implementation with manufacturing partners Define the manufacturing file (production sequences, bills of materials, FI, programs, and STL) and contribute to the preparation of the inspection file Calculate and monitor the recurring and non-recurring costs (RC / NRC) of industrialization, and lead the action plans implemented to converge towards achieving the project targets Analyze the plans and propose options for design modifications Validate the definition files prepared by the design office Produce the test program and/or technical presentation documentation (processes, materials, bottlenecks, resources, schedule, etc.) for changes or new developments / new business, Analyze, interpret the results, and prepare test reports, complete with technical conclusions and potential impacts Analyze the technical feasibility of production transfers on customer premises (documentation, tooling status, materials, site location, time, etc.) Develop the operational manufacturing process in accordance with technical, quality-cost-lead time, HSE, and budget requirements Contribute to tooling design: define process/product constraints and requirements Contribute to solving quality problems through the use of the 8D model Optimize workstation layout (work surface, technical and/or handling resources, tooling support, etc.) to ensure that production resources and processes are appropriate Propose line balancing based on production line time analyses Ensure that (quality, cost, and lead time) commitments are met Contribute to value and FMECA product/process analyses, and suggest process or tooling improvements (production time calculation, monitoring of new technologies and methods, etc.) The activities are to be adapted for employees on work/study contracts (vocational training contracts, apprenticeship contracts, etc.) to remain consistent with their theory training. Join Daher to... Integrate a family group with a long-term vision Make a difference in a developing company Develop new skills thanks to the diversity of your missions Take part in a human and industrial adventure full of challenges Innovate and think outside the box by integrating a stimulating environment Profile and other information related to the position Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel. Must be able to communicate verbally and have the ability to hear. The employee frequently is required to stand, walk, reach with hands and arms, and stoop or crouch. The employee is occasionally required to sit. The employee must regularly lift and/or move up to thirty (30) pounds and occasionally lift and/or move up to fifty (50) pounds. Have full range of motion required to perform the job functions. Maintain steady hand-eye coordination. Reach in all directions and in potentially awkward positions. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing an application with Daher, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact an HR representative . Working hours Full time Salary 120000 Region Florida Location Stuart Experience Overall Experience Languages English Creative and entrepreneur, develop your career at the heart of the biggest industrial challenges with Daher!

Mission The Manufacturing Engineer plays an important role in the growth and development of manufacturing of Century Arms. The individual will be responsible for working with our New Product Development (NPD) group in firearms assembly, precision machining, and regulated manufacturing as well as our Sustainment Engineering group for CNC Mills, Lathes, EDM, and other similar equipment to produce consistent precision components and assemblies. The position requires an individual who will be hands on and will use their technical ability, critical thinking skills, and leverage industry techniques to develop or modify fixtures to bring parts from raw material state (billet, castings, forgings, extrusions) and assemble to finished part. Responsibilities Develop, document, and validate assembly processes for firearms (e.g., barrel installation, trigger groups, bolt carrier groups, slide frame/mating). Create and maintain PFMEAS, control plans, work instructions, and process flow diagrams for gun assembly and sub-assembly. Implement lean manufacturing techniques (5S, value stream mapping, SMED) to reduce cycle times and scrap in firearm production. Apply proper machining strategies, toolpaths, cutting parameters, and tooling to optimize machining processes and achieve desired outcomes. Utilize knowledge of CNC machining techniques, including milling, turning, drilling, and grinding, to generate efficient and reliable programs for complex geometry and tight tolerances. Design tooling, fixtures, and work holding solutions for repeatable, high precision assembly, CNC machining operations, stability, and alignment. Analyze and optimize machining processes to improve cycle times, reduce scrap rates, and increase throughput. Conduct time studies and process simulations to identify opportunities for process improvement and efficiency gains. Implement Lean manufacturing principles and best practices to cut waste, streamline workflows, and enhance productivity in operations and assemblies. Collaborate with quality assurance personnel to address non-conformances, implement corrective actions, and drive continuous improvement in product quality. Perform dimensional inspections using precision measurement tools, such as micrometers, calipers, and CMMs (Coordinate Measuring Machines), to verify part dimensions and geometric tolerances. Provide training and technical support to CNC machinists and operators on program setup, operation, and troubleshooting. Foster a culture of continuous learning and skill development within the machining team, promoting knowledge sharing and cross-training to enhance capabilities and versatility. Adhere to all employment policies/safety policies/practices required by law/established by Company. Wear all necessary Personal Protective Equipment as always directed by Company. Immediately report any maintenance and/or safety issues to supervisor. Maintain respect, courtesy, a positive attitude and professionalism towards all co-workers and the Company. Actively participate and support the 5S process by maintaining a clean workstation and department. Other duties assigned as required. Qualifications & Knowledge Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Mechanical, Industrial, Manufacturing Engineering, or a related field; or equivalent combination of education and experience. 3+ years of experience in CNC programming roles, with ability in CAM software (e.g., HSMWorks, Mastercam, Gibbs CAM, Edge CAM). 3+ years of experience in precision assembly manufacturing (firearms, aerospace, or medical devices preferred). Hands-on experience with firearm assembly (AR-15/AR-10, 1911, Glock-pattern, or bolt action platforms). Strong understanding of CNC machining principles, including G-code programming, toolpath generation, and machining parameters optimization. Operate a variety of CNC machine control types and to expect machine movement when proving out new programs. Knowledge of machining processes and materials, including metal cutting, tooling choice, and workpiece fixturing. Familiarity with CAD/CAM integration, CAD software (e.g., SolidWorks, Autodesk Inventor), and GD&T (Geometric Dimensioning and Tolerancing). Excellent critical thinking skills and the ability to troubleshoot technical issues related to CNC programming, machining, and tooling. Effective communication and people skills, with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders. Knowledge of Lean Manufacturing principles is highly desirable. General computer skills and familiarity with Microsoft Office Suite preferred. General mechanical ability is preferred. Knowledge of and experience with hand tools Adhere to essential functions of position such as attendance and timeliness. Ability to accept and follow directions.

Mission The Manufacturing Engineer plays an important role in the growth and development of manufacturing of Century Arms. The individual will be responsible for working with our New Product Development (NPD) group in firearms assembly, precision machining, and regulated manufacturing as well as our Sustainment Engineering group for CNC Mills, Lathes, EDM, and other similar equipment to produce consistent precision components and assemblies. The position requires an individual who will be hands on and will use their technical ability, critical thinking skills, and leverage industry techniques to develop or modify fixtures to bring parts from raw material state (billet, castings, forgings, extrusions) and assemble to finished part. Responsibilities Develop, document, and validate assembly processes for firearms (e.g., barrel installation, trigger groups, bolt carrier groups, slide frame/mating). Create and maintain PFMEAS, control plans, work instructions, and process flow diagrams for gun assembly and sub-assembly. Implement lean manufacturing techniques (5S, value stream mapping, SMED) to reduce cycle times and scrap in firearm production. Apply proper machining strategies, toolpaths, cutting parameters, and tooling to optimize machining processes and achieve desired outcomes. Utilize knowledge of CNC machining techniques, including milling, turning, drilling, and grinding, to generate efficient and reliable programs for complex geometry and tight tolerances. Design tooling, fixtures, and work holding solutions for repeatable, high precision assembly, CNC machining operations, stability, and alignment. Analyze and optimize machining processes to improve cycle times, reduce scrap rates, and increase throughput. Conduct time studies and process simulations to identify opportunities for process improvement and efficiency gains. Implement Lean manufacturing principles and best practices to cut waste, streamline workflows, and enhance productivity in operations and assemblies. Collaborate with quality assurance personnel to address non-conformances, implement corrective actions, and drive continuous improvement in product quality. Perform dimensional inspections using precision measurement tools, such as micrometers, calipers, and CMMs (Coordinate Measuring Machines), to verify part dimensions and geometric tolerances. Provide training and technical support to CNC machinists and operators on program setup, operation, and troubleshooting. Foster a culture of continuous learning and skill development within the machining team, promoting knowledge sharing and cross-training to enhance capabilities and versatility. Adhere to all employment policies/safety policies/practices required by law/established by Company. Wear all necessary Personal Protective Equipment as always directed by Company. Immediately report any maintenance and/or safety issues to supervisor. Maintain respect, courtesy, a positive attitude and professionalism towards all co-workers and the Company. Actively participate and support the 5S process by maintaining a clean workstation and department. Other duties assigned as required. Qualifications & Knowledge Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Mechanical, Industrial, Manufacturing Engineering, or a related field; or equivalent combination of education and experience. 3+ years of experience in CNC programming roles, with ability in CAM software (e.g., HSMWorks, Mastercam, Gibbs CAM, Edge CAM). 3+ years of experience in precision assembly manufacturing (firearms, aerospace, or medical devices preferred). Hands-on experience with firearm assembly (AR-15/AR-10, 1911, Glock-pattern, or bolt action platforms). Strong understanding of CNC machining principles, including G-code programming, toolpath generation, and machining parameters optimization. Operate a variety of CNC machine control types and to expect machine movement when proving out new programs. Knowledge of machining processes and materials, including metal cutting, tooling choice, and workpiece fixturing. Familiarity with CAD/CAM integration, CAD software (e.g., SolidWorks, Autodesk Inventor), and GD&T (Geometric Dimensioning and Tolerancing). Excellent critical thinking skills and the ability to troubleshoot technical issues related to CNC programming, machining, and tooling. Effective communication and people skills, with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders. Knowledge of Lean Manufacturing principles is highly desirable. General computer skills and familiarity with Microsoft Office Suite preferred. General mechanical ability is preferred. Knowledge of and experience with hand tools Adhere to essential functions of position such as attendance and timeliness. Ability to accept and follow directions.