Quality improvement coordinator full time jobs - 36 jobs
Operations Coordinator
Visible Logistics
Cleveland, OH
Operations Coordinator - Visible Logistics
Type: Full-Time
Experience Level: Entry-level to early career
About the Role
Visible Logistics is growing fast, and we're looking for a driven, detail-oriented Operations Coordinator who wants to be part of that growth. This role supports our operations and accounting teams by keeping our internal processes organized, accurate, and running smoothly.
You don't need years of freight experience - we'll train you. What matters most is that you're sharp, organized, comfortable with technology, and hungry to grow within the company.
This is perfect for someone who wants to get into logistics, learn a ton, and build a long-term career in a fast-paced industry.
What You'll Do
(High-level & vague enough for flexibility)
Operational Support
Help keep daily operations organized and moving forward.
Work with brokers and carriers to confirm information, clear up questions, and resolve simple issues.
Support LTL and truckload operations by helping with rate discrepancies, paperwork follow-up, and general load support.
Accounting / AP Support
Assist in managing incoming bills and ensuring they're routed correctly.
Help match documents to loads and keep records accurate.
Communicate with team members on payment status, missing info, or basic questions.
Support weekly billing processes and invoice checks.
General Coordination
Keep systems and records updated across multiple platforms.
Work with leadership to maintain clean data and smooth workflows.
Jump into new tasks and projects as the company grows - you'll learn a lot here.
Who You Are
Hungry, motivated, and eager to grow with a fast-moving company.
Detail-oriented - you catch things other people miss.
Tech-comfortable: Excel/Google Sheets, email, and learning new systems.
Great communicator (written and verbal).
Organized and able to juggle multiple tasks without losing accuracy.
Coachable - you like being trained and getting better every day.
Someone who enjoys solving problems and keeping things running smoothly.
Why Join Us
Fast-growing company with huge upside and room for advancement.
Hands-on training in logistics, operations, accounting systems, and LTL/TL freight.
Opportunity to move into leadership, operations, accounting, or sales support.
Culture that values initiative, ownership, and continuous improvement.
$33k-48k yearly est. 5d ago
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Quality Improvement RN Coordinator - PICU
Nationwide Children's Hospital 4.6
Columbus, OH
1.0 FTE (40 Hours per week). Monday-Friday. Benefits Eligible.
Works with leadership to develop, implement and coordinate effective systems to evaluate and improve patient outcomes and quality of care. Conducts literature review and models evidenced based decision making. Utilizes clinical expertise to observe and assess patient care throughout quality improvement process to lead team through implementation of plans that mitigate barriers and adopt best practices. Provides leadership in the areas of quality improvement and supports the mission of Critical Care by leading performance improvements linked to the network's strategic plan.
Job Description:
Essential Functions:
Engages in the “workplace community” by staying aware of changes, participating in data collection or auditing, representing staff at relevant meetings, and reporting/presenting important information and updates back to staff.
Maintains safety and quality as priorities, providing auditing and education for safety and quality initiatives.
Works with leadership to design a quality improvement project portfolio to meet the hospital's strategic plan, network performance goals and regulatory standards.
Demonstrates expertise in the Institute for Healthcare Improvement (IHI) methodology as the basis for quality improvement work including KDD, control charts and PDSAs.
Uses QI expertise to lead QI efforts, evaluates the effectiveness of QI changes and makes recommendations.
Uses knowledge of data analysis and statistical process control charts to turn data into information that teams use to make decisions affecting patient outcomes.
Collaborates with clinicians to present and publish quality improvement work.
Actively participates on hospital-wide projects to eliminate preventable harm and in national collaboratives as applicable.
Education Requirement:
Bachelor of Science in Nursing, required.
MS, preferred.
Licensure Requirement:
Licensed as a Registered Nurse in the State of Ohio, required.
Certifications:
Certification in Six Sigma or other relevant certification, preferred.
Skills:
Excellent interpersonal and organizational skills necessary to effectively present and communicate important information to all levels of hospital staff and leaders.
Expertise in analyzing and interpreting statistical data.
Proficiency preferred in Microsoft Excel, Microsoft Word, PowerPoint, Access and statistical software.
Proficiency preferred in creating and manipulating data using pivot tables, formulas and graphs/charts.
Experience:
Three years of quality project experience, required.
Four years of Critical Care experience or equivalent, required.
Physical Requirements:
OCCASIONALLY: Chemicals/Medications, Climb stairs/ladder, Lifting / Carrying: 11-20 lbs, Loud Noises, Patient Equipment, Pushing / Pulling: 0-25 lbs, Reaching above shoulder
FREQUENTLY: Bend/twist, Driving motor vehicles (work required) *additional testing may be required, Hand use: grasping, gripping, turning, Sitting, Squat/kneel, Standing, Walking
CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hearing acuity, Interpreting Data, Lifting / Carrying: 0-10 lbs, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing - Far/near
Additional Physical Requirements performed but not listed above:
High Stressful Environment.
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
$68k-82k yearly est. Auto-Apply 17d ago
Director of Quality & Risk Management
Cottonwood Springs
Columbus, OH
Your experience matters
At Columbus Springs-East, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
What we offer
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
Competitive paid time off and extended illness bank package for full-time employees
Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
Tuition reimbursement, loan assistance, and 401(k) matching
Employee assistance program including mental, physical, and financial wellness
Professional development and growth opportunities
How you'll contribute
The Risk Management and Quality Director directs the department's activities and resources to achieve departmental and organizational objectives.
Qualifications and requirements
Education:
Bachelor's Degree in related field preferred
Applicable work experience may be used in lieu of education
Essential Functions:
Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization.
Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits.
Creates and fosters an environment that encourages professional growth.
Integrates evidence-based practices into operations and clinical protocols.
Regular and reliable attendance.
Perform other duties as assigned.
Additional Information:
Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
Access to and/or works with sensitive and/or confidential information.
Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.
SUPERVISORY RESPONSIBILITIES:
Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.
About Us
Columbus Springs - East is a 72 bed hospital located in Columbus, OH, and is part of Lifepoint Health, a diversified healthcare delivery network committed to
making communities healthier
with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters
EEOC Statement
Columbus Springs - East is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
$80k-121k yearly est. Auto-Apply 58d ago
Digital Operation Coordinator
Laura Mercier Cosmetics and Revive Skincare 4.4
Columbus, OH
About Us Orveon is a new kind of beauty company launched in December 2021 when we acquired our three iconic brands - bare Minerals, BUXOM, and Laura Mercier. Operating in 40+ countries, we're a truly global business. Our headquarters are in New York, with additional locations in major cities worldwide.
We love our brands and are embarking on a powerful shift: To change how the world thinks about beauty. We are a collective of premium and prestige beauty brands committed to stark honesty, co-creation, and making a sustainable cultural impact.
People here are passionate, entrepreneurial and most of all, bold. This is an inspirational group of talented, silo-busting, confident and humble people, working together to build something better. We are looking for the best talent to join us on that journey. We believe we can accomplish more when we #Face Forward Together!
About The Role
The Digital Operations Coordinator is a detail-oriented and highly organized role responsible for supporting the day-to-day execution and optimization of digital commerce operations across CRM, onsite experiences, and supporting platforms. This role partners closely with Ecommerce, CRM, Brand, Technology, and external vendors to ensure seamless execution of email and SMS campaigns, site personalization initiatives, and loyalty operations.
The ideal candidate brings a strong operational mindset, excels in quality assurance and testing, and is comfortable managing multiple systems and workflows to ensure a best-in-class customer experience across digital touchpoints.
Primary Responsibilities
Digital Campaign & Platform Execution
* Support the execution of digital campaigns across email, SMS, and related CRM channels, ensuring accurate setup, testing, and on-time deployment.
* Assist with operational support for onsite personalization and customer journey initiatives in partnership with CRM and brand teams.
Testing, QA & Issue Resolution
* Perform comprehensive quality assurance across CRM campaigns and digital experiences, validating links, creative, personalization logic, data integrity, and tracking.
* Identify, document, and troubleshoot issues across platforms, escalating to internal teams or vendors as needed to ensure timely resolution.
CRM & Marketing Technology Operations
* Serve as day-to-day operational support for CRM & Loyalty platforms and related tools, ensuring systems are functioning as expected and aligned with business needs.
* Partner with internal stakeholders to support enhancements, configuration updates, and process improvements across CRM and marketing technology platforms.
Vendor & Partner Coordination
* Act as a primary operational contact for select digital vendors, coordinating requests, managing tickets, and tracking progress to resolution.
* Collaborate with vendors to understand platform capabilities, upcoming releases, and best practices to support operational excellence.
Personalization & Automation Support
* Support the execution and optimization of automated email and SMS triggers, monitoring performance and assisting with enhancements to improve engagement and conversion.
* Assist in implementing segmentation and personalization strategies across CRM and onsite experiences.
Loyalty Program Operations
* Provide operational support for the loyalty platform, including testing, configuration updates, and ongoing optimization initiatives.
* Assist with roadmap execution and coordination across teams to ensure loyalty features are launched smoothly and perform as intended.
Data, Reporting & Operational Insights
* Gather and organize performance data related to CRM, digital campaigns, and loyalty initiatives.
* Support reporting efforts and help identify trends, risks, and opportunities for optimization.
Cross-Functional Collaboration
* Work closely with Ecommerce Operations, Brand, Technology, Customer Service, and external agencies to ensure alignment and smooth execution of digital initiatives.
* Support documentation of processes, workflows, and operational best practices to improve efficiency and scalability.
Qualifications
Required:
* Experience supporting digital or ecommerce operations, CRM, or marketing technology platforms (e.g., Cordial, Shopify, Yotpo, or similar).
* Strong attention to detail with demonstrated experience in QA, testing, and validation of digital campaigns or site functionality.
* Ability to manage multiple initiatives simultaneously while meeting deadlines in a fast-paced environment.
* Strong communication skills and the ability to work cross-functionally with both technical and non-technical teams.
* Analytical mindset with experience reviewing performance metrics and operational data.
Preferred:
* Experience in ecommerce, beauty, or consumer goods industries.
* Familiarity with CRM personalization, automation, and customer journey concepts.
* Basic understanding of HTML/CSS for email or onsite content troubleshooting.
* Experience working with third-party vendors and support ticketing workflows.
What Orveon Offers You
You are a creator of Orveon's success and your own. This is a rare opportunity to share your voice, accelerate your career, drive innovation and fostering growth. We're a human sized company so your work will have a big impact on the organization. We invest in the well-being of our Orveoners - both personally and professionally and provide tailored benefits to support all of you, such as:
* "Hybrid First" Model - 2-3 days per week in office, balancing virtual and face-to-face interactions.
* "Work From Anywhere" - Freedom to work three (3) weeks annually from the location of your choice.
* Complimentary Products - Free and discounted products on new releases and fan-favorites.
* Professional Development - Exposure to senior leadership, learning and development programs, and career advancement opportunities.
* Community Engagement - Volunteer opportunities in the communities in which we live and work.
Pay Transparency - One of our values is Stark Honesty and the following represents a good faith estimate of the compensation range for this position.
At Orveon Global, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.
The pay range for this position is $51,500 - $64,500. Supplemented with all the amazing benefits above for full-time employees!
Opportunities and Accommodations - Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. Find out more on our careers page.
Equal Opportunities and Accommodations
Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a collective, unifies our shared commitment to "changing beauty for the better". Therefore, all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a more robust and creative work environment.
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Orveon Global Recruiters/HR. Please confirm that the person you are working with has ******************** email address. Additionally, Orveon Global does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit the Orveon Global Careers Site at *********************************** to verify the posting and apply through our secure online portal.
$51.5k-64.5k yearly 7d ago
HHP Quality Improvement Specialist
Highland District Hospital 4.1
Hillsboro, OH
The Quality Improvement Specialist will support the mission and vision of Highland Health Providers by managing quality improvement efforts and data systems. The Quality Improvement Specialist will have access to confidential patient, employer, and financial information. Position Accountabilities
Builds collaborative relationships with providers, staff, patients and eternal partners to improve quality of care provided across assigned departments and service lines.
Develops actions plans and executes through to completion and sustainability.
Ensures adherence with all value-based model of care and associated program requirements.
Maintains the Azara DRVS system, Electronic Health Records software reporting and other quality reporting systems.
Responsible for assisting with compilation of UDS report and ongoing data validation efforts.
Performs regularly scheduled reporting, trains staff on the use of data systems and quality improvement process, develops and maintain system tip sheets and documents and identifies appropriate workflows for data capture.
Provides reports and utilization management documents to other providers and agencies involved in client's care.
Participates in health staff meetings and other quality improvement meetings as needed.
Professionally follows through and completes the objectives set by our grant requirements.
Responsible for abiding by and adhering to all HHP Corporate Compliance Program initiatives and standards.
Responsible for compliance with HHP safety standards, policies and procedures.
Highland Health Providers is committed to serving our community by quality healthcare in an atmosphere of safety, compassion and excellence. It is the responsibility of all employees to interact with patients, visitors, and/or co-workers with compassion, dignity, and respect. Employees are to maintain positive behaviors, approaches and attitudes and commitment to interpersonal service. Each employee is to serve as a role model for the organization's Customer Service proactively promoting teamwork and a collaborative culture.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills of personnel so classified.
Qualifications
Position Qualifications
Education - Required: Associate degree from accredited Licensed Practical Nurse Program. Nursing Degree from accredited Program of Nursing OR Certification for Medical Assisting required. Microsoft Office Proficiency required.
Education - Preferred: Bachelor's degree in epidemiology, public health, statistics, or related field.
Minimum Experience: One to two (1-2) years of experience providing services in a medical setting.
Preferred Experience: Two-five (2-5) years clinical or nursing experience within a Federally Qualified Health Center with quality reporting experience. Epic and or Azara experience.
Competencies Required: Thorough knowledge of area resources and criteria for using them. Excellent verbal and written skills; good problem solving skills, leadership skills, public speaking skills. Ability to relate positively with all customers. Demonstrate time management skills, ability to work under pressure, ability to use wide range of interpersonal modalities. Techniques and intervention modalities. Requires ability to deal with high level of stress and frequent interruptions and a consistent workload with accompanying deadlines.
Supervises: N/A
Physical Demands: Light physical work required. Physically and mentally able to tolerate irregular hours with minimal absences able to stand, sit and walk for significant periods of time, requires corrected vision, good hearing, legible writing, good verbal and listening skills.
The position requires the successful completion of a medical examination after offer of hire has been made. The position requires the employee to be free of all unlawful substances and alcohol.
Work Environment: HHP Administration location. Occasional unpleasant and/or stressful work-related situations. A telecommuting work schedule is possible.
Work Schedule: 40 hours per week, normally 8-hour shifts, 5 days per week. His/her schedule must remain somewhat flexible due to issues which arise necessitating working odd hours.
Must be willing to work according to clinic needs.
$56k-72k yearly est. 19d ago
Operations Coordinator (Contract)
Blue Star Partners 4.5
Columbus, OH
Job Title: Operations Coordinator
Rate: $20 - $25/hr
Employment Type: 6-Month Contract-to-Hire
Exempt Status: Non-Exempt
The Operations Coordinator provides clerical and administrative support to the Gas Operations Integration Center. This role supports operational workflows through accurate data handling, permit coordination, order processing, and customer service activities. The ideal candidate is detail-oriented, organized, and able to work effectively with limited direction in a team-based environment, with the opportunity to convert to a full-time role after the initial contract period.
Key Responsibilities
Provide clerical and administrative support to the Gas Operations Integration Center.
Prepare work products accurately and in a timely manner.
Support permit application, receipt, distribution, communication, and execution processes.
Execute and support the One Call process and site readiness activities.
Create, update, and execute WMS/DIS order types.
Utilize PC applications including Word, Excel, PowerPoint, and email tools to support daily operations.
Prepare correspondence and maintain accurate records and documentation.
Support office administration and workflow efficiencies.
Participate in customer complaint intake and resolution processes.
Deliver high-quality internal and external customer service.
Collaborate effectively within a cohesive, team-oriented environment.
Required Qualifications
High school diploma or equivalent.
Strong written and verbal communication skills.
Experience using PC applications (Microsoft Word, Excel, PowerPoint).
Ability to work effectively within a team environment.
Strong interpersonal skills with demonstrated customer service success.
Ability to perform duties with limited supervision.
Preferred Qualifications
Experience with WMS, DIS, and Lotus Notes.
SAP experience preferred, not required.
Familiarity with company policies and procedures.
Basic understanding of the utility industry.
Work Schedule
Hybrid schedule required:
Onsite: Tuesday, Wednesday, Thursday
Remote: Monday and Friday
Work Authorization
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship.
$20-25 hourly 20d ago
Back-Of-House Operations Coordinator | Cameron Mitchell Premier Events
Cameron Mitchell External 3.7
Columbus, OH
CAMERON MITCHELL PREMIER EVENTS is seeking a BACK-OF-HOUSE OEPRATIONS COORDINATOR to join our team!
Who are We? We are Great People Delivering Genuine Hospitality.
What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.
Summary: We believe in putting our Associates first! Our Associates come to work with a positive attitude, creative mindset, and a team mentality. It is the responsibility of our associates to make raving fans of our guests and each other. This requires thorough product and event knowledge (food, wine, and liquor) and proficient in-service procedures.
WHAT WE OFFER:
• Opportunities for advancement
• Discounts at our 60+ restaurants
• Health benefits for full-time associates starting after 90 days.
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
WHAT WE ARE LOOKING FOR:
• Genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes, is the Answer!” Mentality
• Those who value teamwork, family, and community.
Chef Culinary Coordinator Job Summary:
The Back-of-House Operations Coordinator will support kitchen and catering operations by managing production documentation, labor schedules, staffing coordination, and cost tracking. This role ensures accuracy in banquet event order forms, prep lists, invoices, and food cost reports while supporting chefs with ordering, production planning, and staffing needs. Acts as a key operational support between the kitchen, operations leadership, and external staffing partners to ensure efficient, cost-controlled execution. Experience in kitchen, catering, or food production environment preferred. Comfortable working closely with chefs in a fast-paced kitchen setting. Must have basic understanding of food costs, recipes, and production workflows. Starting at $23/hour based on experience.
Responsibilities:
• General Chef office support• Cost and Pricing Updates
• Printing New menus from the sales team as they are emailed.
• Weekly Food cost reports
• Weekly Labor Reports
• Updating schedules as needed with changes.
• Coding of invoices
• Helping chefs with Daily ordering needs.
• Working with Culinary coordinator on larger projects for our database.
Skills/Qualifications:
• Bachelor's degree, culinary education, OR relevant experience
• Ability to work well in Microsoft 365
• Detail-orientated, dependable, proactive and strong analytical skills
• Working knowledge of spreadsheet creation and maintenance
• Experience in Caterease software or data base software preferred but not required
Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.
$23 hourly 21d ago
Operations Coordinator- Repair (Cleveland)
TK Elevator Corporation 4.2
Broadview Heights, OH
What we expect The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Coordinator- Repair in Cleveland, OH.
Responsible for performing all administrative duties associated with the service operations department so that the department functions efficiently and cost effectively.
ESSENTIAL JOB FUNCTIONS:
Review Dispatch callback report to identify all callbacks held for morning service
Verify manpower has been assigned
Review unassigned tickets with service superintendent or service manager
Review and update branch flowchart, Shared Calendar, On Call Manager and On Car List. Sends detailed notification to Dispatch daily by 2:00PM
Obtain updates from superintendent to update the Down Car List. Communicate down car information to dispatching.
Review work in progress report weekly and provide update to regional shared services
Provides status to National Accounts and customers on open work orders, completed callbacks and repairs. Update evening ticket with the monthly work order #.
Maintain and track field employee vacations requests and enter into Ops tracking system.
Act as liaison between the branch operations and regional dispatch.
Assists mechanics with information technology downloads on mobile devices and into other Systems, ordering, brochures and tools. Order new phones and replacements for service and repair department.
Assists managers with safety meetings and maintains documentation.
Assists service manager with a review of weekly pre-invoicing reports. Review special accounts for billing. Obtain purchase orders for jobs that require purchase orders for billing
Entering time and expense manually for payroll, cost corrections and Friday payroll submission. Track and send receipts to regional office.
Creates parts requisitions and receives parts. Reviews weekly report of un-received invoices.
Performs research and review for Service Manager - which may include running Account History reports, work in process, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls
Assign assistant tickets to mechanics, as needed.
Compile data and complete reports for high profile service accounts, as needed.
Compile data/information for legal for First Report of Incidents and/or lawsuits (copies of contracts, tickets, and requested data) (assist office manager and/or contract sales admin to compile the required documentation)
Review open ticket report and submits to regional dispatchers
Review invoice on-hold reports and works with Regional Procurement Department to correct.
Order uniforms for service
Manage vehicles and submits change forms to LeasePlan (N/A if branch has office manager or warehouse supervisor)
Who we are looking for
EDUCATION & EXPERINCE:
High school diploma or GED (general education degree); or one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration; or an equivalent combination of education and experience
Some elevator repair administrative work preferred
Oracle database knowledge preferred
What we offer
Salary range: $22-$30 per hour. The role offers an annual incentive program.
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered
Medical, dental, and vision coverage
Flexible spending accounts (FSA)
Health savings account (HSA)
Supplemental medical plans
Company-paid short- and long-term disability insurance
Company-paid basic life insurance and AD&D
Optional life and AD&D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Company-paid Employee Assistance Program (EAP)
Tuition reimbursement
401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
15 days of vacation per year
11 paid holidays each calendar year (10 fixed, 1 floating)
Paid sick leave, per company policy
Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
Who we are Contact
To apply to a position, please click on the Apply Now button.
For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.
*******************************
$22-30 hourly 8d ago
Performance Improvement Coordinator
Akron Children's Hospital 4.8
Akron, OH
Full-time, 40 Hours/week M-F Days, 8:30AM-4:30PM Hybrid - Akron, OH The Performance ImprovementCoordinator is responsible for driving initiatives that enhance clinical quality, operational efficiency, and financial sustainability within Population Health (Akron Children's Health Collaborative) and Akron Children's Pediatrics, Primary Care settings. This role serves as a liaison between Population Health and ACP ensuring alignment and focus on payor metrics, data analysis, and process optimization to support value-based care outcomes.
Responsibilities:
1. Analyze payor metrics and reimbursement trends to identify opportunities for improvement.
2. Collaborate with administrative, clinical, and quality teams to ensure accurate documentation and compliance with payor requirements.
3. Develop and implement strategies to improve clinical quality and operational performance in alignment with organizational goals and best practices.
4. Monitor and report on performance indicators, facilitating data-driven decision-making.
5. Support change management initiatives to optimize workflows and enhance patient care delivery.
6. Ensure adherence to regulatory standards and promote quality improvement across all processes
Other information:
Technical Expertise:
1. Strong analytical skills with experience in data interpretation and performance tracking.
2. Familiarity with electronic health records (EHR) systems and clinical documentation standards.
3. Understanding of payor requirements, pediatric ACO quality measures, and regulatory compliance.
4. Strong project management skills, including process improvement methodologies (Lean, Six Sigma preferred).
Education and Experience:
1. Bachelor's degree in Healthcare Administration, Public Health, Nursing, or related field (Master's preferred).
2. 3 years of experience in healthcare quality improvement, population health, or value-based care programs.
3. Experience working with pediatric populations and/or ACO performance metrics
4. Excellent communication and collaboration skills to work effectively across multidisciplinary teams.
5. Ability to lead process improvement initiatives and manage change in a dynamic environment.
Full Time
FTE: 1.000000
Status: Fixed Hybrid
$56k-73k yearly est. 7d ago
Grantmaking and Community Impact Coordinator
Cleveland Foundation 4.0
Cleveland, OH
Full-time Description
About Us
The Cleveland Foundation, established in 1914, is the world's first and one of the largest community foundations, with assets exceeding $3 billion. Our mission is to enhance the lives of all residents of Greater Cleveland, now and for generations to come, by working together with our donors to build community endowment, address needs through grantmaking, and provide leadership on key community issues.
As we continue to grow and evolve, we are dedicated to building strong relationships and trust across our community, working collaboratively to create innovative, impactful, and internationally recognized contributions to the field of philanthropy.
About You
You are a highly organized and proactive professional who thrives in a fast-paced, mission-driven environment. You excel at managing complex schedules, coordinating across multiple teams, and ensuring that nothing falls through the cracks. Your attention to detail is matched by your ability to see the bigger picture, allowing you to support Program Officers in aligning day-to-day operations with long-term strategic goals. You are comfortable handling sensitive information with discretion, and you bring a strong sense of empathy and cultural awareness to your interactions with colleagues, grantees, and community partners.
You are someone who takes initiative, anticipates needs, and communicates clearly and effectively. You enjoy being the go-to person who keeps projects moving forward-whether that means tracking budgets, managing logistics, or synthesizing meeting notes into actionable insights. You are tech-savvy, fluent in Microsoft Office tools, and eager to learn new systems that enhance team efficiency. Most importantly, you are passionate about equity and community impact, and you're excited to contribute to a foundation that is working to transform neighborhoods, close the wealth gap, and drive systemic change in Northeast Ohio.
Job Summary
This position provides advanced administrative support and coordination to up to three Program Officers ensuring that the Foundation's overall grant-making strategy is implemented effectively. This role supports GCI's dual priorities of meeting the needs and priorities of communities and residents of Cuyahoga, Lake and Geauga counties while focusing on systems change that fuel the region's economic engine, transform historically redlined neighborhoods and shrink the wealth gap.
Key Responsibilities
Communicate with and schedule meetings between Program Officers (PO) and grantees, partners, and internal teams.
Coordinate regularly scheduled internal meetings to maintain open communication and monitor initiative progress.
Identify tasks and follow-up actions; determine timelines, accountability, and priority in consultation with the manager.
Facilitate team projects by tracking progress and ensuring accountability.
Manage travel requests, expense reports, contracts, invoices, and check requests to ensure efficient workflow.
Track budgets to ensure accuracy and efficient use of resources.
Take notes for various projects, analyze and identify key themes, and create spreadsheets or charts to support POs' work.
Proofread all memos and write-ups to ensure coherent, concise communication of necessary information for leadership.
Coordinate with other teams and leaders to facilitate cross-team collaboration and knowledge sharing.
Staff assigned committees, including managing communication, scheduling, docket preparation, distribution, and note-taking.
Contribute to fostering a team culture focused on maximizing the foundation's assets to meet community needs.
Competencies & Behavioral Expectations
Judgment
Communication
Teamwork & Collaboration
Adaptability
Problem-Solving
Requirements
Three to five years of progressively responsible experience in a senior administrative or executive assistant role. Proven track record of independent judgment and decision-making in matters of a confidential and/or non-routine nature; ability to anticipate needs of the executive.
Ability to respond sensitively and patiently to internal and external inquiries in a timely manner and the ability to handle sensitive information and maintain confidence.
Demonstrated customer service orientation and an ability to interact confidently and effectively with people of diverse cultural and socio-economic backgrounds.
Ability to take a proactive role in the coordination of team efforts, promote cooperation and collaboration between team members and encourage open communication in multidisciplinary teams.
Demonstrated detail orientation, flexibility and ability to coordinate several projects simultaneously with a series of continuous deadlines.
Excellent writing, spelling, proofing and organizational skills.
Demonstrated intermediate IT skills, particularly in Outlook and the MS Office Suite (Word, Excel, PowerPoint, TEAMS) and exceptional internet research skills.
Strong social-emotional intelligence.
Preferred Qualifications-
Associate or bachelor's degree welcome.
Familiarity with Cleveland's nonprofit sector is preferred.
Work Environment
The role is primarily office-based, involving frequent interaction with executives, staff, and external partners.
The position may require prolonged periods of sitting, as well as occasional lifting of light office supplies and materials.
Occasional extended hours to meet deadlines or support special events.
Occasional travel may be required for meetings, events, or conferences.
Salary Description Between $48,000 - $55,000
Zepf Center has been serving the Lucas County community for over 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma-informed agency and environment for both patients and staff.
We are currently seeking a full-time, second shift Shelter Operations Coordinator for our youth homeless and runaway shelter to provide oversight for the general operations of the program. The purpose of the Shelter Operations Coordinator is to be responsible for general operations, direct oversight of residential specialists, administrative duties, and management of data entry for runaway and homeless youth services. The operations coordinator is also responsible for assisting with hiring, training, and performance evaluation of program staff, including termination of staff, where appropriate
.
This position will require a comprehensive understanding of cultural and linguistic competencies around working with youth, families, systems, and people of color, LGBTQ, or from diverse backgrounds. This position also requires to be available on weekends as needed and being on the supervisor on-call monthly rotation.
Duties and Responsibilities
Provide and ensure positive interaction with youth by staff and demonstrate appropriate boundaries and practices.
Oversight of resident schedules and activities, and ensure a safe and supportive environment for everyone through a trauma-informed care, positive youth development, and harm reduction approach.
Ensure all staff are participating in programming and life skills with youth.
Supervises, coaches, and mentors Residential Specialists through group and individual supervision; this includes performance evaluation and improvement, signing off on paperwork and daily supervision. Assists Manager in interviewing, hiring, and terminating the employment of supervisees when necessary.
Manages residential specialist daily schedules and monthly on-call to ensure adequate staffing and coverage, as well as minimization of overtime.
Assist with scheduling, time off requests, and timecard approvals when delegated by manger
Serves as a backup to program staff by supervising, coaching and mentoring youth while building rapport and engaging youth in programming.
Performs audits of entry and exit paperwork to ensure accuracy and completion by staff. Engages in the CQI process for chart reviews.
Helps manage grant data by completing resident roster and follow up calls when residents exit the shelter.
Manages productivity of staff daily, weekly, and monthly.
Manages the purchasing and delivery of food services to youth.
Provides training to new and current Residential Specialists.
Requirements Position Qualifications:
Associates degree preferred
2 Years of management experience preferred
1 Year of experience with residential/homeless services required
4 years' experience working with youth and families from diverse backgrounds and service providers who assist youth and families required
Proficiency with Microsoft Office programs
Strong oral/written communication skills
Must hold and maintain a Driver's License with good record
EOE/M/F/H/V
$36k-44k yearly est. 5d ago
Operations Coordinator
Partnership Schools 4.0
Cleveland, OH
Job Title: Operations Coordinator Salary Range: $27,500-$45,000 Schedule: Full-time, year-round position Reports to: Director of School Operations (DSO) The Operations Coordinator bridges operational planning and execution, focusing on managing school systems, supporting compliance, and assisting in enrollment efforts. They serve as a point of contact for resolving logistical challenges and ensuring operational excellence.
The ideal candidate is a strategic thinker, highly organized, and skilled at managing complex systems and relationships. This individual plays a pivotal role in ensuring the seamless alignment between network-wide operations and school-based needs, enabling schools to focus on delivering exceptional educational outcomes.
Responsibilities Include:
Enrollment
Contact prospective families from enrollment-in-progress list
Support school leadership team in canvassing efforts
Assist DSO in managing and updating FinalSite enrollment system
Develop and sustain relationships with community partners that may serve as enrollment pipelines (PreK programs, day cares, afterschool enrichment, etc)
Coordinate parent ambassadors for enrollment events
Promote student re-enrollment, ensure that families receive regular reminders, and work to identify, document, and rectify reasons that families are not returning for following year
Financial Compliance
Collects monthly receipts and completes monthly coding
Deposit funds to the bank monthly
May support with accounts payable, receivable, and payroll oversight
Leadership Support
Manage school-wide schedules, including event coordination and calendar maintenance
Oversee logistics for school-wide events, including parent meetings, assemblies, and staff trainings
Collaborate with the DSO to maintain accurate student enrollment and attendance data
Serve as a liaison between school staff and the DSO for operational updates and tasks
Leads chronic absenteeism reduction efforts, by contacting families of absent students daily and cross-checking attendance records and comments for accuracy
Roster students into NWEA three times a year per network testing schedule
Coordinate procurement and vendor relationships, ensuring timely delivery of supplies and services
Facilities
Submit maintenance ticket to Allegro (facilities) and Vinson (tech) systems
Support compliance with safety protocols and regulatory requirements, including preparing reports and records
Become fluent in school emergency plan
Supports with transit and placement in School curriculum room, after DSO confirms order
Skills and Qualifications
2-4 years of operational experience
Bachelor's degree preferred
Passionate commitment to the mission of Partnership Schools.
Excellent organizational and time management skills.
Strong analytical and problem-solving skills.
Customer service experience.
Ability to learn quickly and respond to feedback.
Ability to prioritize and manage multiple projects simultaneously with strong attention to detail and follow through within demanding timelines.
Spanish proficiency preferred.
Experience in Microsoft Excel and PowerPoint.
Compensation & Benefits
Benefits for full-time employees include health coverage, paid vacation and personal days, paid school holidays, and a retirement plan with employer contribution. All employees are required to pass background checks.
If you are ready to bring operational excellence to a mission-driven school and make a difference in students' lives, we encourage you to apply
$27.5k-45k yearly 60d+ ago
Buisness Operations Coordinator
Sage Integration Holdings LLC
Kent, OH
Supersedes: March 2022
Job Title: Business Operations Coordinator
Reports To: Business Operations Manager
Job Type: Full Time
About Us:
Sage Integration Holdings, LLC protects the people, facilities, and reputation of enterprise clients by advancing the intelligence and integration of security technology. Innovation at SAGE is not just a tagline. The entire organization has been built around five core factors which both enable and define the culture of innovation critical to putting proactive solutions in front of our clients every day. By holding to our five factors in all our strategic decision-making we ensure that innovation isn't a department or an afterthought but as fundamental to doing business as turning on the lights.
Job Description:
The perfect Business Operations Coordinator thrives on problem solving, hard work and collaboration across departments. The incumbent has strong administrative skills used to assist in preparation of estimates, proposals, technical writing, training, and engineering support for Electronic Security Systems (ESS) to include Intrusion Detection Systems (IDS), Closed Circuit Television System (CCTV), Access Control Systems (ACS), and various other systems. The incumbent assists in the completion of tasks involved in permitting, scheduling, purchasing, device counts, project start-up, and document flow. This position is relied upon to follow up on open items and track issues. They understand the importance of delivering high quality projects within budget and on schedule. If your passion is driving results, please read on.
Work Schedule:
Required to work in office, Monday through Friday, during normal business hours.
Remote work is not available for this position.
Major Duties & Responsibilities:
Business Operations Functions
Assists with administrative tasks of RFPs and RFQs as requested
Manages data entry and documents such as RFI's and submittals at the direction of the project managers and sales representatives
Assists with job management and change orders in CRM
Vendor management capabilities to process quotes, bids, and maintain great customer service through the sales, installation, customer support cycle, and process project registration
Assists with budget revisions as needed
Assists with generating project reports
Assists with Forecasting
Assists with subcontractor coordination as required
Builds relationships with internal departments, customers, and vendor relations
Coordinate Turnover calls
Coordinate product review calls
Ticket & schedule creation in Sedona
Maintain task workflow
Performs all other duties as assigned
Inventory Functions
Become familiar with parts identity
Understanding RMA's
Assist in backup and management of sign out sheets
Holding fellow associates accountable for parts sign out
Knowledge of cycle counting
Assist in backup and management of physical inventory
Inventory audits quarterly/yearly
Monthly spot checks
Performs all other duties as assigned
Warehouse Functions - Assist and Backup
Maintain cleanliness & organization
Ship & Receive product
FedEx shipping label creation
Assists with package material & shipping for remote project managers
Receiving POs - ability to verify packing slips against parts and receive in Sedona
Space Management - For job product staging
Staging materials for projects
Performs all other duties as assigned
Additional Functions
Excellent verbal, written, and interpersonal skills
Participation in community involvement activities
Maintains confidentiality at all times
Ability to pass pre-employment screenings (drug, background, and driving history)
Performs all other duties as assigned
Physical Demands:
Physical demands consistent with typical office environment
Ability to lift up to 50 lbs., and assist in lifting up to 100 lbs.
Walking, standing, bending
Operation of office equipment such as computers, printers, copiers
Education:
High School Diploma Required
Associates or Higher Degree preferred
Skills & Experience:
3+ years of related experience
Excellent Organization & Time Management
Experience as a purchaser, buyer or sales coordinator a plus
WeSuite and Sedona applications
Experience with SmartSheets
Excellent knowledge of MS Office and computers required
Must have experience with, or ability & desire to learn about our CCTV / Access control products and services
Page Break
The Benefits:
Competitive pay
Paid vacations & holidays
Health benefits
Life insurance
401(k) plan with employer match
Sage Integration Holdings LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
$33k-48k yearly est. Auto-Apply 8d ago
Operations Coordinator - Major Account
Tdgfacilities
Cincinnati, OH
Are you energized by organization, problem-solving, and keeping operations on track? As an Operations Coordinator with within tdg Facilities, you'll be at the hub of activity-aligning schedules, resources, and priorities to ensure seamless service delivery. This role is fast-paced, collaborative, and essential to maintaining the high standards our clients expect every day. . . and offers multiple career pathways to growth.
tdg Facilities is a dynamic integrated facilities management organization committed to excellence, integrity, and teamwork. Our team is seeking a full-time Operations Coordinator - Major Account in the Greater Cincinnati, Ohio / Sharonville, Ohio area to support service scheduling, delivery, efficiency, and analytics within our organization. This role offers the opportunity to work in a highly collaborative environment across multiple functional teams, including the executive team, and the opportunity to acquire technical skills and experience by working with a highly supportive team.
OVERVIEW
The Operations Coordinator, Skilled Trades / Field Service position plays a pivotal role in supporting our Mobile HVAC, Electric, and Plumbing teams within tdg Facilities' Field Service Coordination (FSC) function. This position is responsible for the end-to-end coordination of work orders, resource scheduling, and logistical planning - ensuring our service delivery is efficient, data-driven, and aligned with client expectations. The Coordinator acts as a strategic partner to our Skilled Trades Leads, with a direct impact on team performance, client satisfaction, and revenue execution.
KEY RESPONSIBILITIES
Own the full lifecycle of customer work orders - from intake and scheduling through technician engagement, documentation, and closure - ensuring timely delivery, accurate data, and clear communication throughout.
Serve as a central point of contact between field staff, leadership, clients, and internal teams. Proactively manage updates, escalate issues, and drive follow-through on all assigned work.
Collaborate closely with the Account Director, acting as an operational counterpart and holding stakeholders accountable to realistic delivery timelines and resource commitments.
Monitor daily and future schedules for mobile teams associated with service. Adjust proactively for conflicts, emergencies, or resource constraints while balancing long-range workload and rolling forecasts.
Ensure accurate and timely submission of time, materials, and documentation to support downstream invoicing and reporting.
Engage directly with client sites via phone, email, and portal systems to coordinate appointments, resolve issues, and support project execution.
Coordinate rental equipment needs and manage associated logistics, invoices, and tracking.
Partner with the Field Service Analysts to leverage work order dashboards and reports. Use data to guide technician deployment, workload balancing, and continuous improvement of operational cadence.
Participate in root cause investigations around process breakdowns or repeat service issues. Flag and help resolve systemic gaps in coordination, communication, or delivery.
Participate in technician feedback loops by documenting service misses, contributing to scorecards, and surfacing insights during performance reviews.
Ensure Preventative Maintenance schedules are fully executed by orchestrating technician availability, access coordination, and status tracking.
Actively support strategic initiatives, such as improving PM forecasting, and driving SOP adoption.
Support new SOP creation, process documentation, and cross-training within the FSC Team.
Support operational leaders in mass communications, calendar alignment, and coordination of team meetings or touchpoints.
Provide extended hour coverage during project surges or emergencies, and participate in an On-Call rotation for the company's main Service Line.
Perform other tasks and duties as required.
QUALIFICATIONS
Education & Experience:
Associates or Bachelor's degree in a field of business competency (e.g. Business Administration, Finance, Management Information Systems, Supply Chain Management, Accounting, etc.).
2+ years of experience in scheduling, coordination, logistics, or operations support within a technical services or field-service based organization.
Skills & Abilities:
Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and charts.
Excellent organizational skills, including the ability to manage competing priorities, decision with confidence, and anticipate downstream impacts
Strong analytical skills with the ability to identify trends, generate insights, and propose actionable recommendations.
Demonstrated accountability for accurate data management, documentation, and ensuring deadlines are met
Excellent communication and interpersonal skills to facilitate collaboration across teams and departments.
Problem-solving mindset, with the initiative to challenge assumptions and improve systems over time
Problem-solving skills to address data inconsistencies, operational challenges, and scheduling conflicts.
Other Requirements:
Ability to work independently and take initiative while also supporting team needs.
Flexibility to work extended hours during peak periods, emergencies, or special projects.
Commitment to continuous improvement and interested in blazing a trail within field service best practices
WHAT SUCCESS LOOKS LIKE
In the first 90 days, the Coordinator is independently managing the Skilled Trades schedule, ensuring clear communication, and driving consistent work order execution. By 6 months, they are balancing short- and long-term workload with confidence, partnering with the Trades Lead on resource planning, and surfacing process gaps or improvement ideas. By 1 year, they function as a peer-level counterpart to operational leadership - owning team rhythm, influencing delivery outcomes, and driving high-quality service execution across HVAC, Electrical, and Plumbing projects.
WHAT WE OFFER
Collaborative and supportive work environment
Exposure to a broad range of business functions
Opportunity for professional growth and advancement
Benefits:
Health
Dental
Vision
STD/LTD
Paid Time Off
Paid Holidays
401K
tdg Facilities is full-service facilities management company based in Cincinnati, OH with over 6M square feet under management in OH, IN, KY, TN, GA, AL & FL. We work together to go above and beyond to ensure that our clients are proud of their environment. Our clients include, Fortune 500 companies, healthcare facilities, public and private schools, private investor groups and municipalities.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$32k-47k yearly est. Auto-Apply 15d ago
Operations Coordinator - Major Account
Tdg Facilities, LLC
Cincinnati, OH
Are you energized by organization, problem-solving, and keeping operations on track? As an Operations Coordinator with within tdg Facilities, you'll be at the hub of activity-aligning schedules, resources, and priorities to ensure seamless service delivery. This role is fast-paced, collaborative, and essential to maintaining the high standards our clients expect every day. . . and offers multiple career pathways to growth.
tdg Facilities is a dynamic integrated facilities management organization committed to excellence, integrity, and teamwork. Our team is seeking a full-time Operations Coordinator - Major Account in the Greater Cincinnati, Ohio / Sharonville, Ohio area to support service scheduling, delivery, efficiency, and analytics within our organization. This role offers the opportunity to work in a highly collaborative environment across multiple functional teams, including the executive team, and the opportunity to acquire technical skills and experience by working with a highly supportive team.
OVERVIEW
The Operations Coordinator, Skilled Trades / Field Service position plays a pivotal role in supporting our Mobile HVAC, Electric, and Plumbing teams within tdg Facilities' Field Service Coordination (FSC) function. This position is responsible for the end-to-end coordination of work orders, resource scheduling, and logistical planning - ensuring our service delivery is efficient, data-driven, and aligned with client expectations. The Coordinator acts as a strategic partner to our Skilled Trades Leads, with a direct impact on team performance, client satisfaction, and revenue execution.
KEY RESPONSIBILITIES
Own the full lifecycle of customer work orders - from intake and scheduling through technician engagement, documentation, and closure - ensuring timely delivery, accurate data, and clear communication throughout.
Serve as a central point of contact between field staff, leadership, clients, and internal teams. Proactively manage updates, escalate issues, and drive follow-through on all assigned work.
Collaborate closely with the Account Director, acting as an operational counterpart and holding stakeholders accountable to realistic delivery timelines and resource commitments.
Monitor daily and future schedules for mobile teams associated with service. Adjust proactively for conflicts, emergencies, or resource constraints while balancing long-range workload and rolling forecasts.
Ensure accurate and timely submission of time, materials, and documentation to support downstream invoicing and reporting.
Engage directly with client sites via phone, email, and portal systems to coordinate appointments, resolve issues, and support project execution.
Coordinate rental equipment needs and manage associated logistics, invoices, and tracking.
Partner with the Field Service Analysts to leverage work order dashboards and reports. Use data to guide technician deployment, workload balancing, and continuous improvement of operational cadence.
Participate in root cause investigations around process breakdowns or repeat service issues. Flag and help resolve systemic gaps in coordination, communication, or delivery.
Participate in technician feedback loops by documenting service misses, contributing to scorecards, and surfacing insights during performance reviews.
Ensure Preventative Maintenance schedules are fully executed by orchestrating technician availability, access coordination, and status tracking.
Actively support strategic initiatives, such as improving PM forecasting, and driving SOP adoption.
Support new SOP creation, process documentation, and cross-training within the FSC Team.
Support operational leaders in mass communications, calendar alignment, and coordination of team meetings or touchpoints.
Provide extended hour coverage during project surges or emergencies, and participate in an On-Call rotation for the company's main Service Line.
Perform other tasks and duties as required.
QUALIFICATIONS
Education & Experience:
Associates or Bachelor's degree in a field of business competency (e.g. Business Administration, Finance, Management Information Systems, Supply Chain Management, Accounting, etc.).
2+ years of experience in scheduling, coordination, logistics, or operations support within a technical services or field-service based organization.
Skills & Abilities:
Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and charts.
Excellent organizational skills, including the ability to manage competing priorities, decision with confidence, and anticipate downstream impacts
Strong analytical skills with the ability to identify trends, generate insights, and propose actionable recommendations.
Demonstrated accountability for accurate data management, documentation, and ensuring deadlines are met
Excellent communication and interpersonal skills to facilitate collaboration across teams and departments.
Problem-solving mindset, with the initiative to challenge assumptions and improve systems over time
Problem-solving skills to address data inconsistencies, operational challenges, and scheduling conflicts.
Other Requirements:
Ability to work independently and take initiative while also supporting team needs.
Flexibility to work extended hours during peak periods, emergencies, or special projects.
Commitment to continuous improvement and interested in blazing a trail within field service best practices
WHAT SUCCESS LOOKS LIKE
In the first 90 days, the Coordinator is independently managing the Skilled Trades schedule, ensuring clear communication, and driving consistent work order execution. By 6 months, they are balancing short- and long-term workload with confidence, partnering with the Trades Lead on resource planning, and surfacing process gaps or improvement ideas. By 1 year, they function as a peer-level counterpart to operational leadership - owning team rhythm, influencing delivery outcomes, and driving high-quality service execution across HVAC, Electrical, and Plumbing projects.
WHAT WE OFFER
Collaborative and supportive work environment
Exposure to a broad range of business functions
Opportunity for professional growth and advancement
Benefits:
Health
Dental
Vision
STD/LTD
Paid Time Off
Paid Holidays
401K
tdg Facilities is full-service facilities management company based in Cincinnati, OH with over 6M square feet under management in OH, IN, KY, TN, GA, AL & FL. We work together to go above and beyond to ensure that our clients are proud of their environment. Our clients include, Fortune 500 companies, healthcare facilities, public and private schools, private investor groups and municipalities.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$32k-47k yearly est. Auto-Apply 13d ago
Business Operations Coordinator
Infinite Management Solutions, LLC
Dayton, OH
Job Title: Business Operations Coordinator Employment Type: Full-Time
Infinite Management Solutions, LLC is a woman and veteran owned business that focuses on delivering results by providing innovative solutions to challenge the status quo. We have over 75 years of combined experience and are dedicated to solving complex business problems. Our staff embody Professionalism, Integrity, and Excellence while achieving each customer's desired outcome. We consistently deliver high quality results on time and in the most cost-effective manner. Our focus on continuous improvement and growth keeps us ahead of competitors. We are professional problem solvers. We improve the world of our customers and help them accelerate change by ensuring effective and flexible operations, streamlining processes, developing customer centric communications, and enabling data-driven decisions.
Position Summary
The
Business Operations Coordinator
serves as an operational continuity specialist ensuring seamless client delivery and organizational effectiveness during transitional periods. This role provides temporary coverage across multiple functions, requiring adaptability, cross-training, and effective communication skills to bridge gaps until permanent personnel are in place. The ideal candidate thrives in dynamic environments, supports diverse teams, and maintains operational excellence under shifting priorities.
Key Responsibilities (List not all inclusive):
Email Management: Efficiently manage and organize communications, ensuring timely responses and proper documentation.
Collaboration Tools: Utilize Teams, SharePoint, and other platforms to facilitate team collaboration, information sharing, and project coordination.
Meeting Facilitation: Schedule, organize, and participate in meetings; prepare agendas, capture minutes, and track action items to ensure follow-through.
Document Creation & Editing: Draft, edit, and proofread documents, reports, presentations, and briefing materials using Word and PowerPoint.
Calendar & Schedule Management: Maintain calendars for leadership and teams, coordinate appointments, and ensure accurate scheduling of events and meetings.
File & Record Management: Organize and maintain digital and physical files, ensuring records are up-to-date and accessible.
Report Compilation & Submission: Prepare and submit regular activity, status, and executive reports, consolidating inputs from various stakeholders.
Process Improvement & Documentation: Identify opportunities to streamline workflows, document processes, and implement best practices for operational efficiency.
Agreement & Contract Support: Assist with drafting, review, and management of agreements and contracts, ensuring compliance and timely execution.
Event Planning & Coordination: Organize and facilitate events, workshops, and training sessions, handling logistics and communications.
Cross-Training & Flexibility: Proactively learn and support multiple operational functions across departments, stepping into diverse roles as needed.
Operational Continuity Role: Serve as a temporary resource to maintain client continuity during staffing transitions, ensuring seamless delivery until permanent personnel are in place.
Client Continuity Assurance: Function as a bridge between internal teams and clients, sustaining trust and operational flow during transitional periods.
Required Qualifications:
Bachelor's degree from an accredited university in business administration, project management, or relevant field highly preferred
4-6 years of experience in business operations, project coordination, or administrative support
DOD experience required (Air Force preferred, may include military, civil service or defense contracting)
Meets U.S. citizenship and work eligibility requirements for federal contractors
Must be able to obtain and maintain a Department of Defense (DOD) secret clearance
Skills & Competencies:
Ability to adapt quickly, learn new processes, and provide support across diverse functions
Strong organizational skills with the ability to manage multiple priorities
Excellent oral and written communication skills
Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook) and collaboration tools (Teams, SharePoint)
Proven ability to interact professionally with government officials, senior leaders (including civilians), military personnel, and contractors
Experience in project coordination, documentation, and stakeholder engagement
Detail-oriented with a focus on compliance, accuracy, and operational efficiency
Infinite Management Solutions, LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and a 100% woman-owned company. We are an equal opportunity employer and comply with all applicable federal, state, and local laws governing employment practices. All qualified applicants will be considered based on merit and business need. We welcome Veterans and transitioning service members to explore opportunities within our team.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Manual dexterity sufficient to operate a computer keyboard, mouse, and other office equipment
Visual acuity for close work, such as reading on screens and in print and working on a computer
Occasional lifting of materials or equipment weighing up to twenty pounds
Ability to communicate effectively, both verbally and in writing, in a professional office environment
Sufficient physical ability to move about the workspace to attend meetings, access files, and perform other job-related tasks
This position description reflects IMS's assignment of essential functions; nothing in this job description restricts the Company's latitude to assign or reassign duties and responsibilities to this job at any time.
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$33k-47k yearly est. 28d ago
Retail Operations Coordinator
Ashley | The Wellsville Group
Cuyahoga Falls, OH
Job DescriptionAshley | The Wellsville Group's Cuyahoga Falls, Ohio location is looking for a Retail Operations Coordinator. As a Retail Operations Coordinator you are responsible for ensuring operational excellence within the store while supporting retail management and the sales team. You'll work closely with the General Manager in executing standard operating procedures. The ideal person for this position is a problem solver who is detail oriented, and process driven.
What You'll Do
Audit all sales and payment transactions within retail location
Receive weekly merchandise transfer trucks
Conduct and reconcile weekly inventory; complete inventory cycle counts on showroom floor
Review missed punches and overtime hours for showroom team members
Assist with maintaining schedule for showroom team members
Partner with GM weekly to help support needs of sales team
Conduct training(s) on current systems and processes for all team members
Facilitate building maintenance, technician and IT needs
Partner with Customer Service Center on resolving customer service concerns
Review guest accounts for payment breakdowns and service resolutions
Reconcile showroom funds monthly
Assist merchandise and design team by generating tags, resolving inventory and SKU discrepancy
Generate routine reports outlined by GM or Corporate Operations
Serve as a liaison between Corporate Support Departments and Retail location
Update and assign walkie talkies
Oversee office and cleaning supply list
Encompass the Company's Vision, Mission and Values daily
What We're Looking For
Full availability to work a full-time retail schedule including Saturdays!
Ability to define problems, collect data, establish facts and draw valid, actionable conclusions
Ability to interpret and follow a variety of instructions given in many forms
Working knowledge of Microsoft office, STORIS, and point of sales programs
Strong attention to detail and excellent organizational and time management skills
Strong verbal and written communication skills; knowledge of proper spelling and grammar
Ability to communicate effectively both verbally and in writing with co-workers, colleagues and external contacts
Ability to be highly productive in an autonomous environment with the ability to ask for guidance when needed
Strong interpersonal skills and strong sense of ethics
High School Diploma or GED
Prior retail operational experience preferred, but not required
Why You'll Love Working Here
We're more than just a store-we're a community. Our mission is to provide exceptional customer service and high-quality home products while fostering a workplace where employees thrive.
What We Offer:
Competitive Weekly Pay - Starting at $16/hour
Monthly Bonus Opportunity - Up to $800/month based on written volume and other qualifiers
Desirable Retail Schedule - Full-time 5-day work week, 8am-5pm with Sundays and one weekday off
Paid Time Off + 3 Paid Holidays + 2 Personal Days to Use as You Choose
Health Insurance
Generous employee discount
Short-term & Long-term disability
401K Retirement Plan
Long-Term Career Opportunities - Many of our leaders have been promoted within our own company. When you start at The Wellsville Group dba Ashley, you aren't just starting your next job, but you're beginning a career
Perks - As sales team members excel, you qualify for prize perks. Random monthly selections occur for support team members. Cash in your points at level 1 or save them for a larger prize at a higher level
Team environment, supportive management, lunch perks and more
Ready to Join Us?
If you're ready to make a difference in our customers' lives and help them create the home of their dreams, we would love to have you as part of the Ashley | The Wellsville Group family.
$16 hourly 22d ago
Central Operations Coordinator
Aim Transportation Solutions
Youngstown, OH
Youngstown, OH 44505
Newsweek's list of Top 100 Most Loved Workplaces for 2024
Salary Range: $52k per Year (Based on Experience)
Manage conflict resolution for drivers on their daily and weekly assignments
Generate communication regarding the status of active deliveries between drivers, customers, and members of Aim Management team
Communicate staffing needs on driver coverage plan, and manage driver call off events
Report driver discipline issues to department manager and corporate HR. Resolve customer complaints and keep accurate notes to file on all account staff.
Basic load board/dispatch functions
Assist in implementation of new department processes
Apply basic knowledge of DOT rules and regulations
Support for unsupervised accounts as needed
Full Time
Minimum 2 years' experience in the trucking industry, routing, and basic dispatch techniques
Knowledge if DOT and HOS regulations helpful
Excellent written and verbal communication skills are a must
Proficient in Microsoft Office and Excel
Benefits for Employee & Family:
Anthem Blue Cross/Blue Shield Medical Coverage
Dental and Vision
401K Company Match
Paid Vacation and Holidays
Company Paid Life Insurance
Short-Term/Long-Term Disability
Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected].
Aim Transportation Solutions is a Top 30 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit ****************
#other
$52k yearly 60d+ ago
Career Pathway Support Network (CPSN) Regional Coordinator
East Central Ohio ESC
New Philadelphia, OH
The CPSN Regional Coordinator serves as a key regional lead supporting career-connected learning across a multi-county region in Southeast Ohio. This position works directly with local school districts, Career-Technical Planning Districts (CTPDs), postsecondary partners, workforce organizations, and business and community partners to expand middle grades career-technical education (CTE), strengthen career advising and mentoring systems, and support regional alignment of career pathways with workforce demand.
The Coordinator operates independently day-to-day while collaborating closely with the CPSN Regional Lead and fellow coordinators through regular team meetings and shared planning. This role is highly relationship-driven and requires a strong on-the-ground presence within the region.
Essential Duties and Responsibilities:
Regional Coordination & Partnership Development
- Serve as the primary CPSN contact for assigned counties and regional partners.
- Build and maintain strong, collaborative relationships with:
- Local Education Agencies (LEAs)
- Career-Technical Planning Districts
- Postsecondary institutions
- Workforce development partners
- Business and community organizations
- Coordinate and participate in regional meetings, planning sessions, and stakeholder convenings.
Middle Grades (7-10) Career-Technical Education Support
- Identify districts with limited or no middle grades CTE offerings and support local planning efforts to expand access.
- Provide technical assistance related to:
- Career-focused learning models
- Middle grades CTE implementation
- Career pathway development
- Support districts in understanding and responding to evolving state guidance related to middle grades CTE.
Career Advising & Mentoring
- Assist districts with evaluating and strengthening career advising plans and practices.
- Support the development and expansion of mentoring, job shadowing, and work-based learning opportunities.
- Contribute to maintaining a regional directory of career advising and mentoring professionals.
- Facilitate networking and collaboration among career advising stakeholders.
Regional Planning & Workforce Alignment
- Support the development and implementation of the CPSN regional plan.
- Use regional labor market information to inform pathway planning and conversations with education partners.
- Assist LEAs with:
- Perkins V Comprehensive Local Needs Assessment (CLNA) support, upon request
- Review and alignment of programs of study, credentials, and postsecondary connections
- Development and submission of CTE-26 pathway applications
- Support districts in communicating available career pathways to students, families, and the broader community.
Professional Learning & Technical Assistance
- Support and facilitate professional learning opportunities for:
- New and early-career CTE instructors
- Administrators
- Career advisors and counselors
- Collaborate with state, regional, and community partners to deliver relevant professional learning experiences.
- Support inclusive practices for students with disabilities in collaboration with State Support Team consultants.
Grant Implementation & Team Collaboration
- Document regional activities and services aligned to CPSN goals and deliverables.
- Contribute to required grant reporting and data collection efforts.
- Participate in weekly CPSN team meetings and ongoing coordination with other regional coordinators and the Regional Lead.
Required Qualifications
- Bachelor's degree in education, workforce development, public administration, or a related field (or equivalent experience).
- Experience working with K-12 education systems, career-technical education, workforce development, or postsecondary partners.
- Strong relationship-building, facilitation, and communication skills.
- Ability to work independently, manage priorities, and coordinate efforts across a multi-county region.
- Valid driver's license and ability to travel regularly within the assigned counties.
Preferred Qualifications:
- Experience with Career-Technical Education (CTE), Perkins, or career pathway development.
- Familiarity with Ohio's education and workforce systems.
- Experience facilitating meetings, professional learning, or regional initiatives.
Contract & Work Schedule:
- Full-time, salaried position
- 200-day contract
- Grant-funded position (FY26-FY27 Career Pathway Support Network)
Primary Work Location:
Dedicated office space located at Mid-East Career and Technical Center, with regular travel throughout the assigned region.
Counties Served:
Muskingum, Guernsey, Noble, Coshocton, Morgan, Perry, Athens, and Hocking
Reports To:
Chief Administrator, Southeast Career Pathway Support Network (CPSN)
Travel Expectations:
Regular regional travel within assigned counties.
Occasional overnight travel to Columbus (approximately three times per year).
Position Funding:
This position is funded through the FY26-FY27 Career Pathway Support Network grant and is contingent upon continued grant funding.
Interested candidates should submit a resume to Nanette McFadden, HR Director, via email - ***************************
$41k-72k yearly est. Easy Apply 17d ago
Marketing and Proposal Coordinator
Ulliman Schutte 3.7
Miamisburg, OH
Ulliman Schutte currently has a tremendous opportunity for a brilliant and energetic individual with a passion for creating compelling messaging.
As Marketing and Proposal Coordinator, you will help our team in all aspects of internal and external marketing. You will work closely with all other company departments, including human resources, business development, operations, and accounting. Specific tasks include proposal writing and editing, print and digital media design and generation, internal document control, and event planning.
To be successful, our Marketing and Proposal Coordinators must have a true passion for the role, with a tireless love for producing beautiful and compelling media. To perform at this level, our Proposal manager must embody the following characteristics:
Brilliance. It all starts with raw brain-power.
Ambition and Ambitiousness. Our Marketing and Proposal professionals must be an exceptionally high-performer who is not only willing, but is eager to do whatever it takes to ensure our success
Exceptionally strong writing and editing skills. This goes well beyond the “Oxford or no Oxford” debate (btw, it's definitely a “yes” to the Oxford). You must recognize the audience and the message and be able to communicate in a manner that is clear, concise, and entertaining
Team-focus. Strong communication skills and a love for working hard together
Organization. A passion for creating and implementing systems that make our processes more efficient, accurate, and effective.
That's it - we have no requirements for a particular college degree or number of years of experience. That said, the critical nature of this role necessitates that we are highly selective - if you are on the fence about whether this role is right for you, it probably isn't. However, if you've read this far and are thinking “This is exactly what I've been looking for - sign me up!” then please send us your resume and a short cover letter explaining why you're perfect for the job.
The highly interactive, team-based nature of this full-time position requires presence in our Miamisburg, Ohio headquarters. Relocation assistance will be provided as necessary.
Why Ulliman Schutte
At our core, Ulliman Schutte is a group of extraordinary individuals. We recognize that our continued success is a direct result of the expertise, enthusiasm, and commitment of our employees.
In addition to providing tremendous growth opportunities and proactive support and training, Ulliman Schutte offers a value-based compensation plan, including generous and comprehensive benefits
Ulliman Schutte Construction, LLC is focused on building teams of honest, dedicated professionals who have a passion for Building a Better Environment for our employees, customers, business partners, and the communities we serve. We are proud to be an Equal Opportunity Employer that does not discriminate on the basis of race, color, sex, gender identity, sexual orientation, religion, national origin, Veteran or disability status.
Ulliman Schutte is a drug-free working environment. All offers are contingent upon compliance with Ulliman Schutte's pre-employment drug screening policies and E-Verify eligibility confirmation.
IND200
$47k-65k yearly est. 60d+ ago
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