Quality improvement coordinator job description

Centurion is proud to be the provider of mental health services to the Maryland Department of Public Safety and Correctional Services .
We are currently seeking a full-time Continuous Quality Improvement (CQI) Coordinator to join our team at Maryland Regional Office located in Baltimore, Maryland.
Salary $55K


Responsibilities



The CQI Coordinator is responsible for developing and implementing the Continuous Quality Improvement (CQI) program for the assigned institution in accordance with the mission and strategic goals of the Company, federal and state laws and regulations, accreditation standards, and specific contractual requirements. This position works closely with the Corporate CQI Director in all activities.


Qualifications



Minimum of two (2) years of experience in health information, quality, utilization or risk management Minimum of two (2) years of experience in quality assurance/continuous quality improvement preferred Experience in correctional environment preferred Knowledge of statistics, data collection, analysis, and data presentation Skilled in use of computer software for maintaining statistics and developing reports Excellent problem-solving and writing skills Must show current tuberculosis screening documentation Must be able to pass background investigation and obtain agency security clearance where applicable


Available Shift



Monday-Friday; Regular Business Hours


Benefits



We offer excellent compensation and comprehensive benefits for our full-time team members including:
Health, dental, vision, disability and life insurance 401(k) with company match Generous paid time off Paid holidays Flexible Spending Account Continuing Education benefits Much more...


About Us



Centurion Health contracts with state and local governments nationwide to provide comprehensive healthcare services to correctional facilities, state hospitals, and other community settings. Our dedication to making a difference and our passionate team of the best and the brightest healthcare employees has made us one of the leaders of the correctional health industry. Whether you are driven by purpose and impact or on a journey of professional growth, our opportunities can offer both.
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Company DescriptionCenturion Health contracts with state and local governments nationwide to provide comprehensive healthcare services to correctional facilities, state hospitals, and other community settings. Our dedication to making a difference and our passionate team of the best and the brightest healthcare employees has made us one of the leaders of the correctional health industry. Whether you are driven by purpose and impact or on a journey of professional growth, our opportunities can offer both.

Sheltering Arms is seeking an enthusiastic, capable and self-motivated QI Coordinator to support agency programs in providing high quality services and demonstrating positive impact on our clients and communities. The ideal candidate will demonstrate a passion to contribute to the agency’s mission and support agency and department values and strategic goals. This candidate will engage in research and innovations, excel in a fast-paced environment, seek and pursue opportunities to exceed expectations and solve challenges, and exhibit commitment to the professional development of themselves and their teammates.

Ensure quality and accountability of the work, including accurate data collection, data integrity, and meaningful reporting.

Adhere to expectations, protocols, and regulations set by manager, department head, agency and governing bodies.

Develop capacity through training, supervision, coaching, modeling of senior staff and leadership, technical assistance, and self-learning efforts.

Design, develop, and implement outcome studies and monitoring and evaluation efforts to assess the impact of programs, and the systems needed to track and analyze success of programs.

Work collaboratively to improve data systems, conduct and oversee analysis of data, prepare high-quality reports for internal and external audiences.

Use data to support building Sheltering Arms’ organizational knowledge base and make recommendations for program change/improvement.

Collaborate to set program milestones and Key Performance Indicators, and support the impact narrative for external communications.

Build expertise in assigned programs and stay up to date on best practice, regulations, research and external benchmarks.
Complete monthly flash reports for all Early Childhood Programs Collaborate with ECE Mental Health and the Fatherhood program staff; monitor and evaluate program data; prepare data for grant reporting. Work on keeping the ECE dashboard up to date. Collecting, cleaning and analyzing developmental data from Teaching Strategies Gold. Write reports on the children’s developmental data, client satisfaction surveys, case record reviews, etc. Conduct quarterly Quality Performance Reviews with program staff and leadership. Follow the QI calendar and Monitoring and Evaluation Plan for ECE. Effectively represent the agency externally. Demonstrate consistently an awareness of and sensitivity to cultural and socioeconomic characteristics of persons and populations served in the course of all job responsibilities. Perform other duties as assigned. May require a flexible schedule.
Qualifications:
Education: Bachelor’s degree required; Master’s Degree in Social Work, Psychology, Public Administration or related field a plus.
Experience: At least three years of professional experience in the field of research, monitoring and evaluation, and social services.
For this role, COVID-19 vaccination is a requirement of the job.
Skills:
Effective communicator. Analytical skills. Experience with data management systems and data analysis, including presentation and report writing. Able to integrate and synthesize information. Detail oriented, flexible, and organized. Proficiency in MS Word and Excel. Knowledge of PASW (SPSS) preferred. Willing and able to learn new data management systems and software.
Salary : $50,000-$60,000
Job description and specifications are not intended and should not be construed to be an exhaustive list of responsibilities, skills or working conditions associated with a job. They are intended to be an accurate reflection of the requirements of the position.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.
Physical Requirements: Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of the agency. Ability to perform physical restraint of youth using approved restraint techniques. Physical and PPD clearances required and reevaluated annually.
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The Quality Improvement Coordinator is accountable for coordinating and directing the Quality Assessment and Performance Improvement program in the facility, in accordance with organizational directives, protocols, corporate policies and procedures and in accordance with legislative and accrediting agency's guidelines.
Responsibilities
Designs, maintains, and coordinates an ongoing quality performance improvement program to continuously measure and assess performance related to patient care for improvement opportunities.

Coordinates performance improvement efforts amongst other departments and collaborates multidisciplinary activities.

Coordinates quality/performance improvement team efforts and provides guidance and direction to the teams for consistent and accurate data collection.

Coordinates the Quality/Performance Improvement Committee and correlates Q.I. team reporting of aggregate data on a timely basis.

Coordinates medical staff involvement in quality/performance improvement activities to include them in multidisciplinary efforts, as well as assist in peer review efforts.

Assist in the development of clinical/critical pathways, and in the collection of data to trend and analyze outcomes for improvement opportunities.

Collects data to prepare quality/performance improvement reports on a periodic basis for the facility as well as the Board of Trustees for the purpose of tracking performance over time, benchmarking best practices, and improving patient care processes.

Stays abreast of developments in the quality/performance improvement field, and provides ongoing education to the staff within the facility.

Maintains knowledge of JCAHO Standards and other regulatory agency requirements and works with the Steering Committee and Leaders within the organization to maintain ongoing compliance.

Perform other related duties as required
Qualifications
Registered Nurse (licensed in state of employment) from an accredited School of Nursing and a minimum of two years nursing experience.

Other clinicians also acceptable, i.e. Respiratory Therapists; Pharmacists; etc. who are licensed or registered in the state of their employment.

Demonstrated ability to analyze, synthesize, report and manage patient care data obtained through previous experience in quality/performance improvement activities. Demonstrated written and verbal communication skills.