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Become A Quality Improvement Manager

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Working As A Quality Improvement Manager

  • Evaluating Information to Determine Compliance with Standards
  • Making Decisions and Solving Problems
  • Interacting With Computers
  • Monitor Processes, Materials, or Surroundings
  • Getting Information
  • Deal with People

  • Make Decisions

  • Repetitive

  • Stressful

  • $83,096

    Average Salary

What Does A Quality Improvement Manager Do

Industrial production managers oversee the daily operations of manufacturing and related plants. They coordinate, plan, and direct the activities used to create a wide range of goods, such as cars, computer equipment, or paper products.

Duties

Industrial production managers typically do the following:

  • Decide how best to use a plant’s workers and equipment to meet production goals
  • Ensure that production stays on schedule and within budget
  • Hire, train, and evaluate workers
  • Analyze production data
  • Write production reports
  • Monitor a plant’s workers to ensure they meet performance and safety requirements
  • Streamline the production process
  • Determine whether new machines are needed or whether overtime work is necessary
  • Fix any production problems

Industrial production managers, also called plant managers, may oversee an entire manufacturing plant or a specific area of production.

Industrial production managers are responsible for carrying out quality control programs to make sure the finished product meets a specific level of quality. Often called quality control systems managers, these managers use programs to help identify defects in products, identify the cause of the defect, and solve the problem creating it. For example, a manager may determine that a defect is being caused by parts from an outside supplier. The manager can then work with the supplier to improve the quality of the parts.

Industrial production managers work closely with managers from other departments as well. For example, the procurement (buying) department orders the supplies that the production department uses. A breakdown in communication between these two departments can cause production slowdowns. Industrial production managers also communicate with other managers and departments, such as sales, warehousing, and research and design.

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How To Become A Quality Improvement Manager

Industrial production managers typically need a bachelor’s degree and several years of related work experience.

Education

Employers prefer managers have at least a bachelor’s degree. While the degree may be in any field, many industrial production managers have a bachelor’s degree in business administration or industrial engineering. Sometimes, production workers with many years of experience take management classes and become a production manager. At large plants, where managers have more oversight responsibilities, employers may look for managers who have a Master's of Business Administration (MBA) or a graduate degree in industrial management.

Work Experience in a Related Occupation

Many industrial production managers begin as production workers and move up through the ranks. They usually advance to a first-line supervisory position before eventually being selected for management. Most earn a college degree in business management or take company-sponsored classes to increase their chances of a promotion.

Production managers who join a firm immediately after graduating from college sometimes work as first-line supervisors before beginning their jobs as production managers.

Some managers begin working at a company directly after college or graduate school. They may spend their first few months in training programs, becoming familiar with the production process, company policies, and safety regulations. In large companies, many also spend short periods of time working in other departments, such as purchasing or accounting, to learn more about the company.

Important Qualities

Interpersonal skills. Industrial production managers must have excellent communication skills so they can work with managers from other departments, as well as with the company’s senior-level management.

Leadership skills. To keep the production process running smoothly, industrial production managers must motivate and direct the employees they manage.

Problem-solving skills. Production managers must be able to identify problems immediately and solve them. For example, if a product has a defect, the manager determines whether it is a onetime problem or the result of the production process.

Time-management skills. To meet production deadlines, managers must carefully manage their employees’ time as well as their own.

Licenses, Certifications, and Registrations

While not required, industrial production managers can earn certifications that show a higher level of competency in quality or management systems. The Association for Operations Management offers a Certified in Production and Inventory Management (CPIM) credential. The American Society for Quality offers credentials in quality control. Both certifications require specific amounts of work experience before applying for the credential, so they are generally not earned before entering the occupation.

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Quality Improvement Manager jobs

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Average Length of Employment
Quality Manager 4.0 years
Top Employers Before
Staff Nurse 11.4%
Manager 5.0%
Nurse 3.5%
Top Employers After
Consultant 4.4%
Nurse 4.1%
Director 4.1%
Manager 4.1%

Quality Improvement Manager Demographics

Gender

Female

57.2%

Male

39.3%

Unknown

3.6%
Ethnicity

White

81.4%

Hispanic or Latino

8.9%

Asian

7.6%

Unknown

1.5%

Black or African American

0.6%
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Languages Spoken

Spanish

53.1%

French

9.4%

German

6.3%

Italian

6.3%

Portuguese

3.1%

Akan

3.1%

Albanian

3.1%

Dakota

3.1%

Tagalog

3.1%

Russian

3.1%

Korean

3.1%

Croatian

3.1%
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Quality Improvement Manager Education

Schools

University of Phoenix

19.4%

University of Southern California

7.1%

University of Maryland - Baltimore

5.1%

Walden University

5.1%

Boston University

5.1%

Liberty University

5.1%

Syracuse University

4.1%

New York University

4.1%

University of California - Los Angeles

4.1%

Ohio State University

4.1%

Villanova University

4.1%

University of Iowa

4.1%

University of Wisconsin - Milwaukee

4.1%

Purdue University

4.1%

Strayer University

4.1%

University of Chicago

4.1%

Ohio University -

3.1%

Florida International University

3.1%

Columbia Southern University

3.1%

Michigan State University

3.1%
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Majors

Nursing

30.7%

Business

20.6%

Health Care Administration

9.8%

Management

5.3%

Public Health

4.8%

Finance

3.0%

Psychology

2.7%

Social Work

2.3%

Mechanical Engineering

2.3%

Human Resources Management

2.3%

Marketing

2.3%

Project Management

1.8%

Public Administration

1.8%

Counseling Psychology

1.8%

Clinical Psychology

1.8%

Industrial Technology

1.6%

Computer Information Systems

1.6%

Criminal Justice

1.1%

Political Science

1.1%

Chemical Engineering

1.1%
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Degrees

Masters

46.0%

Bachelors

27.9%

Other

11.2%

Associate

5.4%

Doctorate

4.6%

Certificate

3.5%

Diploma

0.8%

License

0.5%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Quality Improvement Manager Salaries

Job Title Company Location Start Date Salary
BPE Improvement Manager CEVA Freight LLC Houston, TX Oct 14, 2016 $120,000 -
$140,000
Quality Improvement Manager Biomet Microfixation, LLC Jacksonville, FL Jul 19, 2016 $114,837
Manager, Analytics and Quality Improvement Boston Medical Center Corporation Boston, MA Jun 18, 2015 $102,000
Manager of Analytics and Quality Improvement Boston Medical Center Boston, MA Apr 20, 2016 $102,000
Division Quality Improvement Manager TRW Automotive, Inc. Farmington Hills, MI Sep 30, 2015 $100,890
Continous Improvement Manager Niagara Bottling LLC Ontario, CA Aug 30, 2014 $99,335
Quality Improvement Manager St. Rose Hospital Hayward, CA Jul 12, 2015 $99,112
Quality Improvement Manager Caress Home Health Care, Inc. Skokie, IL Dec 10, 2009 $97,800
Manager, Quality Performance Improvement University of Chicago Medical Center Chicago, IL Jun 20, 2013 $97,000
Quality Improvement Manager Imclone Systems Corporation Bridgewater, NJ Mar 01, 2011 $97,000
Quality Improvement Manager Hayward Sisters Hospital Hayward, CA Aug 31, 2016 $91,811
Quality Improvement Data Manager Washington Hospital Center Washington, DC Nov 02, 2009 $90,854 -
$100,192
Quality Improvement Manager Hayward Sisters Hospital Hayward, CA Sep 01, 2013 $90,000
Supplier Quality Improvement Manager Cummins Inc. Columbus, IN Sep 23, 2012 $89,700 -
$118,600
Quality Improvement Manager Biomet Microfixation, LLC Jacksonville, FL Feb 20, 2015 $86,000 -
$106,000
Quality Improvement Manager Sunrise Healthcare Services, Ltd McAllen, TX Aug 30, 2014 $85,197
Continous Improvement Manager Niagara Bottling LLC Stockton, CA Jan 15, 2013 $85,000
Quality Improvement Manager Sunrise Healthcare Services, Ltd McAllen, TX Aug 12, 2011 $83,096 -
$84,000
Quality Improvement Manager Sunrise Healthcare Services, Ltd McAllen, TX Aug 30, 2011 $83,096 -
$84,000
Continuous Quality Improvement Manager P&K of New York Management Services, Inc. New York, NY Nov 15, 2010 $74,151
Quality Improvement Manager Omega Home Healthcare, LLC Evanston, IL Oct 01, 2009 $70,895
Home Health Services Quality Improvement Manager P.A.L. Investment Group, Inc. Southfield, MI Nov 01, 2009 $69,998 -
$42
Home Health Services Quality Improvement Manager. P.A.L. Investment Group, Inc. Southfield, MI Nov 01, 2009 $69,998 -
$42

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Top Skills for A Quality Improvement Manager

ProceduresHedisPatientSafetyProcessImprovementMedicalRecordReviewNcqaQualityManagementInternalAuditsHealthcareProvidersPerformanceImprovementActivitiesCMSMedicaidOversightSigmaQualityImprovementActivitiesQualityImprovementProgramImprovementProjectsDataCollectionPatientCareCustomerService

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Top Quality Improvement Manager Skills

  1. Procedures
  2. Hedis
  3. Patient Safety
You can check out examples of real life uses of top skills on resumes here:
  • Conduct studies and surveys aimed at improving customer support and operating policies and procedures.
  • Coordinate and collect required clinical studies, HEDIS data, and re-credentialing and medical record reviews.
  • Develop and implement quality and patient safety programs to comply with regulatory agencies and accreditation bodies.
  • Directed all aspects of process improvements, yield, availability, quality as well as cost reduction programs.
  • Managed activities related to ambulatory medical record review, Peer Review and Clinical Complaint processes.

Top Quality Improvement Manager Employers