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Become A Quality Improvement Manager

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Working As A Quality Improvement Manager

  • Evaluating Information to Determine Compliance with Standards
  • Making Decisions and Solving Problems
  • Interacting With Computers
  • Monitor Processes, Materials, or Surroundings
  • Getting Information
  • Deal with People

  • Make Decisions

  • Repetitive

  • Stressful

  • $81,650

    Average Salary

What Does A Quality Improvement Manager Do

Industrial production managers oversee the daily operations of manufacturing and related plants. They coordinate, plan, and direct the activities used to create a wide range of goods, such as cars, computer equipment, or paper products.

Duties

Industrial production managers typically do the following:

  • Decide how best to use a plant’s workers and equipment to meet production goals
  • Ensure that production stays on schedule and within budget
  • Hire, train, and evaluate workers
  • Analyze production data
  • Write production reports
  • Monitor a plant’s workers to ensure they meet performance and safety requirements
  • Streamline the production process
  • Determine whether new machines are needed or whether overtime work is necessary
  • Fix any production problems

Industrial production managers, also called plant managers, may oversee an entire manufacturing plant or a specific area of production.

Industrial production managers are responsible for carrying out quality control programs to make sure the finished product meets a specific level of quality. Often called quality control systems managers, these managers use programs to help identify defects in products, identify the cause of the defect, and solve the problem creating it. For example, a manager may determine that a defect is being caused by parts from an outside supplier. The manager can then work with the supplier to improve the quality of the parts.

Industrial production managers work closely with managers from other departments as well. For example, the procurement (buying) department orders the supplies that the production department uses. A breakdown in communication between these two departments can cause production slowdowns. Industrial production managers also communicate with other managers and departments, such as sales, warehousing, and research and design.

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How To Become A Quality Improvement Manager

Industrial production managers typically need a bachelor’s degree and several years of related work experience.

Education

Employers prefer managers have at least a bachelor’s degree. While the degree may be in any field, many industrial production managers have a bachelor’s degree in business administration or industrial engineering. Sometimes, production workers with many years of experience take management classes and become a production manager. At large plants, where managers have more oversight responsibilities, employers may look for managers who have a Master's of Business Administration (MBA) or a graduate degree in industrial management.

Work Experience in a Related Occupation

Many industrial production managers begin as production workers and move up through the ranks. They usually advance to a first-line supervisory position before eventually being selected for management. Most earn a college degree in business management or take company-sponsored classes to increase their chances of a promotion.

Production managers who join a firm immediately after graduating from college sometimes work as first-line supervisors before beginning their jobs as production managers.

Some managers begin working at a company directly after college or graduate school. They may spend their first few months in training programs, becoming familiar with the production process, company policies, and safety regulations. In large companies, many also spend short periods of time working in other departments, such as purchasing or accounting, to learn more about the company.

Important Qualities

Interpersonal skills. Industrial production managers must have excellent communication skills so they can work with managers from other departments, as well as with the company’s senior-level management.

Leadership skills. To keep the production process running smoothly, industrial production managers must motivate and direct the employees they manage.

Problem-solving skills. Production managers must be able to identify problems immediately and solve them. For example, if a product has a defect, the manager determines whether it is a onetime problem or the result of the production process.

Time-management skills. To meet production deadlines, managers must carefully manage their employees’ time as well as their own.

Licenses, Certifications, and Registrations

While not required, industrial production managers can earn certifications that show a higher level of competency in quality or management systems. The Association for Operations Management offers a Certified in Production and Inventory Management (CPIM) credential. The American Society for Quality offers credentials in quality control. Both certifications require specific amounts of work experience before applying for the credential, so they are generally not earned before entering the occupation.

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Do you work as a Quality Improvement Manager?

Quality Improvement Manager Jobs

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Help others decide if this is a good career for them

Average Length of Employment
Quality Manager 4.0 years
Quality Lead 3.1 years
Top Employers Before
Staff Nurse 13.1%
Manager 6.5%
Nurse 3.4%
Director 3.4%
Consultant 3.1%
Top Employers After
Manager 5.0%
Consultant 5.0%
Director 4.3%

Do you work as a Quality Improvement Manager?

Quality Improvement Manager Demographics

Gender

Female

52.2%

Male

44.4%

Unknown

3.4%
Ethnicity

White

63.2%

Hispanic or Latino

13.7%

Black or African American

11.4%

Asian

8.0%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

48.5%

French

12.1%

German

6.1%

Italian

6.1%

Portuguese

3.0%

Nepali

3.0%

Akan

3.0%

Albanian

3.0%

Dakota

3.0%

Hindi

3.0%

Russian

3.0%

Korean

3.0%

Croatian

3.0%
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Quality Improvement Manager Education

Schools

University of Phoenix

23.7%

University of Southern California

6.2%

Syracuse University

4.1%

New York University

4.1%

Tulane University

4.1%

Villanova University

4.1%

Strayer University

4.1%

University of Maryland - Baltimore

4.1%

Nova Southeastern University

4.1%

Florida International University

4.1%

University of Arizona

4.1%

Purdue University

4.1%

Walden University

4.1%

University of Chicago

4.1%

Western Michigan University

4.1%

University of Denver

4.1%

Saint Joseph's University

3.1%

Lake Forest Graduate School of Management

3.1%

University of Iowa

3.1%

University of Texas Health Science Center Houston

3.1%
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Majors

Business

23.9%

Nursing

23.9%

Health Care Administration

9.2%

Public Health

6.0%

Management

5.5%

Psychology

3.2%

Finance

3.0%

Mechanical Engineering

2.7%

Human Resources Management

2.5%

Marketing

2.5%

Social Work

2.2%

Industrial Technology

2.0%

Project Management

2.0%

Public Administration

2.0%

Counseling Psychology

2.0%

Computer Information Systems

1.7%

Biology

1.5%

Medicine

1.5%

Education

1.2%

Pharmacy

1.2%
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Degrees

Masters

45.5%

Bachelors

29.2%

Other

11.1%

Doctorate

5.2%

Associate

4.7%

Certificate

3.5%

Diploma

0.5%

License

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Quality Improvement Manager Salaries

Job Title Company Location Start Date Salary
Quality Improvement Manager Biomet Microfixation, LLC Jacksonville, FL Jul 19, 2016 $114,837
Manager, Analytics and Quality Improvement Boston Medical Center Corporation Boston, MA Jun 18, 2015 $102,000
Manager of Analytics and Quality Improvement Boston Medical Center Boston, MA Apr 20, 2016 $102,000
Division Quality Improvement Manager TRW Automotive, Inc. Farmington Hills, MI Sep 30, 2015 $100,890
Quality Improvement Manager St. Rose Hospital Hayward, CA Jul 12, 2015 $99,112
Quality Improvement Manager Caress Home Health Care, Inc. Skokie, IL Dec 10, 2009 $97,800
Manager, Quality Performance Improvement University of Chicago Medical Center Chicago, IL Jun 20, 2013 $97,000
Quality Improvement Manager Imclone Systems Corporation Bridgewater, NJ Mar 01, 2011 $97,000
Quality Improvement Manager Hayward Sisters Hospital Hayward, CA Aug 31, 2016 $91,811
Quality Improvement Data Manager Washington Hospital Center Washington, DC Nov 02, 2009 $90,854 -
$100,192
Quality Improvement Manager Hayward Sisters Hospital Hayward, CA Sep 01, 2013 $90,000
Supplier Quality Improvement Manager Cummins Inc. Columbus, IN Sep 23, 2012 $89,700 -
$118,600
Quality Improvement Manager Biomet Microfixation, LLC Jacksonville, FL Feb 20, 2015 $86,000 -
$106,000
Quality Improvement Manager Sunrise Healthcare Services, Ltd McAllen, TX Aug 30, 2014 $85,197
Quality Improvement Manager Sunrise Healthcare Services, Ltd McAllen, TX Aug 12, 2011 $83,096 -
$84,000
Continuous Quality Improvement Manager P&K of New York Management Services, Inc. New York, NY Nov 15, 2010 $74,151
Quality Improvement Manager Omega Home Healthcare, LLC Evanston, IL Oct 01, 2009 $70,895
Home Health Services Quality Improvement Manager P.A.L. Investment Group, Inc. Southfield, MI Nov 01, 2009 $69,998 -
$42
Home Health Services Quality Improvement Manager. P.A.L. Investment Group, Inc. Southfield, MI Nov 01, 2009 $69,998 -
$42
Quality Improvement Manager Caress Home Health Care, Inc. Skokie, IL Oct 01, 2013 $68,975

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Top Skills for A Quality Improvement Manager

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  1. Process Improvement
  2. Procedures
  3. Corrective Action
You can check out examples of real life uses of top skills on resumes here:
  • Assembled and lead high-performance team to develop a systematic process improvement methodology, known as Process-Based Management.
  • Formulated and reviewed policies and procedures to ensure compliance with applicable standards and accurate, efficient reporting of quality improvement measures.
  • Tracked member satisfaction surveys and supervised teams to address member and provider dissatisfaction and monitored quality of care corrective action plans.
  • Develop, implement and monitor programs to achieve performance improvement goals and patient safety initiatives defined for the organization.
  • Assisted Senior Data Manger in identifying and reporting meaningful quality metrics on physician and clinic level performance measures related HEDIS measures.

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Top 10 Best States for Quality Improvement Managers

  1. New Hampshire
  2. District of Columbia
  3. New Jersey
  4. Washington
  5. Michigan
  6. Massachusetts
  7. Connecticut
  8. Delaware
  9. Wyoming
  10. New York
  • (49 jobs)
  • (51 jobs)
  • (252 jobs)
  • (211 jobs)
  • (197 jobs)
  • (314 jobs)
  • (93 jobs)
  • (17 jobs)
  • (9 jobs)
  • (327 jobs)

Top Quality Improvement Manager Employers

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