How to hire a quality improvement manager

How to hire a quality improvement manager, step by step

Here's a step-by-step quality improvement manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a quality improvement manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new quality improvement manager
• Step 8: Go through the hiring process checklist

What does a quality improvement manager do?

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1. Identify your hiring needs

   The quality improvement manager hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

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   Hiring the perfect quality improvement manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of quality improvement managers and their corresponding salaries.

   Type of Quality Improvement Manager	Description	Hourly rate
   Quality Improvement Manager	Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They might manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians... Show more	$26-53
   Service Director	A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity... Show more	$33-90
   Nursing Director	A nursing director's role is to oversee and evaluate all nurse staff in a hospital or organization, ensuring their efficiency at providing care towards patients. A nursing director's responsibilities mainly revolve around administrative tasks such as coordinating with physicians and other consultants, producing reports, conducting assessments, managing the budget and expenditures, and resolving issues... Show more	$30-56

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Quality Improvement
   • Performance Improvement
   • Patients
   • Oversight
   • Process Improvement
   • Patient Care
   • Data Analysis
   • Data Collection
   • Project Management
   • Quality Management
   • Patient Safety
   • CMS
   • Lean Six Sigma
   • Sigma

   Check all skills

   Responsibilities:

   • Manage CAPA, document control, internal audit, complaint handling, and training programs.
   • Manage 12 FDA and EMA inspections ensuring efficient management of observations, corrective action commitment and completion.
   • Manage HEDIS medical record review project and validation activities complete by auditors.
   • Lead and direct the organization's accreditation survey preparation for rehabilitation facilities organizations.
   • Serve as health plan subject matter expert for HEDIS specifications and NCQA standards and guidelines in preparation for health plan accreditation.
   • Coordinate annual HEDIS reporting including oversight of vendor data collection, analysis and auditing.

   More quality improvement manager duties

3. Make a budget

   Including a salary range in your quality improvement manager job description helps attract top candidates to the position. A quality improvement manager salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a quality improvement manager in Colorado may be lower than in Oregon, and an entry-level quality improvement manager usually earns less than a senior-level quality improvement manager. Additionally, a quality improvement manager with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average quality improvement manager salary

   $78,698yearly

   $37.84 hourly rate

   ---

   Entry-level quality improvement manager salary

   $55,000 yearly salary

   Updated December 17, 2025

   Average quality improvement manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$103,716	$50
   2	Nevada	$92,647	$45
   3	Washington	$88,661	$43
   4	District of Columbia	$87,170	$42
   5	Arizona	$84,931	$41
   6	Ohio	$84,138	$40
   7	New Jersey	$83,774	$40
   8	Texas	$81,140	$39
   9	New York	$81,137	$39
   10	Tennessee	$80,922	$39
   11	Michigan	$79,343	$38
   12	Massachusetts	$78,981	$38
   13	Minnesota	$77,781	$37
   14	Maryland	$73,364	$35
   15	New Mexico	$72,486	$35
   16	Alabama	$72,474	$35
   17	Utah	$71,404	$34
   18	Georgia	$69,655	$33
   19	Illinois	$67,815	$33
   20	Indiana	$62,133	$30

   Average quality improvement manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Portland General Electric	$109,507	$52.65	3
   2	AlixPartners	$99,667	$47.92
   3	Medical Mutual	$93,578	$44.99
   4	Memorial Healthcare System	$90,934	$43.72	2
   5	Tenet Healthcare	$90,903	$43.70	64
   6	Highmark	$89,523	$43.04	18
   7	Boston Public Schools	$89,382	$42.97
   8	Miami Children's Museum	$89,080	$42.83	1
   9	East Boston Neighborhood Health Center	$88,500	$42.55
   10	New Jersey Bariatric Center	$87,490	$42.06
   11	Boston Medical Center	$87,368	$42.00	15
   12	HCSC	$87,001	$41.83	2
   13	National Mentor Holdings Inc.	$86,148	$41.42
   14	Brown-Forman	$85,418	$41.07
   15	L.A. Care Health Plan	$84,574	$40.66
   16	Hawaii Pacific Health	$83,791	$40.28
   17	Highland General Hospital	$83,546	$40.17
   18	Beth Israel Deaconess Medical Center	$83,116	$39.96
   19	Amazon	$83,057	$39.93	178
   20	St. Rose Hospital	$82,581	$39.70

4. Writing a quality improvement manager job description

   A good quality improvement manager job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a quality improvement manager job description:

   Quality improvement manager job description example

   Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 24,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence,
   
   Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World’s Most Ethical Companies.
   
   Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why we’re all in for helping you be your best.
   Description:
   Manages the Performance Improvement (PI) activities of the hospital to include the Quality Assessment and Performance Improvement (QAPI) Program, Peer Review, regulatory compliance and comparative database support. Oversees and coordinates the Performance Improvement committee, PI teams and projects, regulatory compliance, and completion of the Intracycle Monitoring and Focused Standards Assessment. Performs annual integrated review and evaluation of all departmental activities and provides a report for executive and medical leadership, based on entity requirements. Estimated salary range for this position is $95236 - $123806 / year depending on experience. Qualifications:
   Degrees: BachelorsLicenses & Certifications: Registered NurseAdditional Qualifications:Bachelor degree in Nursing -BSN. Master Degree preferred in Business, or related field. At least 5 years experience in a hospital or healthcare setting with 2 years minimum in quality management/PI area of practice. 2 years leadership experience required. Experienced in leading a TJC and accreditation survey process, highly desired. Certified Professional in Healthcare Quality (CPHQ) required.Minimum Required Experience: 5 Years
   
   
   
   EOE

   Copy this example

   

5. Post your job

   There are a few common ways to find quality improvement managers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your quality improvement manager job on Zippia to find and recruit quality improvement manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting quality improvement managers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new quality improvement manager

   Once you have selected a candidate for the quality improvement manager position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new quality improvement manager first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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